Primary Roles & Responsibilities * Perform installation and service of low voltage category cabling, fiber optic cabling, communications cabling, communication equipment and other various low voltage related systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.
* Evaluate, diagnose, troubleshoot cabling infrastructure systems and perform repairs as necessary.
* Perform upgrades and additions to cabling infrastructure systems in order to increase functionality and usability.
* Coordinate with other Team Members within North American Commercial Services (NACS) Operations for the purpose of completing projects/work orders efficiently.
* Inform operations management regarding procedures and/or status of work orders for the purpose of providing necessary information for making decisions, taking appropriate action and/or complying with OSHA regulations.
* Complete required documentation in a variety of written and electronic formats according to company standards such as time reporting for billing & payroll, work order progress & completion, time and materials for client SLAs, etc.
* Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items, as required.
* Respond to emergency situations during or after hours for the purpose of resolving immediate client concerns and meet SLAs.
* Transport a variety of items (e.g. tools, equipment, supplies, etc.) for the purpose of ensuring the availability of materials required at client site.
* Attend meetings, workshops, training, and seminars for the purpose of conveying and/or gathering information required to perform job functions.
* Achieve performance targets established by leadership for applicable Key Performance Indicators.
* Perform other duties as assigned by management.
Education/Experience Requirements
* Associate degree or Certification in a technology services/technical discipline, or equivalent work experience.
* Minimum 2+ years' experience installing, servicing, and maintaining low voltage cable infrastructure systems such as Category 3, Category 5, Enhanced Category 5, Category 6 and Fiber Optic Structured Cable Distribution Systems.
* Proven ability to install, terminate & test low voltage cables & fiber optical cables to include twisted pair cable, coax, power limited tray cable, stranded & solid conductor low voltage cable, single mode & multi-mode fiber optical cables.
* Industry and manufacturer specific experience and/or certifications preferred (examples: BICSI, Panduit, Commscope, Siemens, Corning, Leviton, Ortronics, AV, Fiber Optic, Paging, etc).
* Comprehension of terminology pertaining to installation & service of cabling infrastructure for telecom, data, security & wireless systems.
* Working knowledge of industry standards including BICSI, ANSI, EIA/TIA, and local and National Electric Code.
* When required, healthcare specific certifications and experience (examples: infectious control, safety, bloodborne pathogens certifications, etc.)
* Comprehension of publications pertaining to standard cabling for telecom, data, security & wireless systems practices, engineering & Federal, State & local safety standards.
* Strong customer/client service orientation with effective communication and interpersonal skills, including tact and diplomacy.
* Mechanical aptitude with the ability to read blueprints, architectural, mechanical, and electrical documents.
* Proven skills in reliability and dependability demonstrated through completing tasks on time and with minimal supervision, punctual and present for work, informing appropriate individuals when work will not be completed in agreed upon time frame.
* Valid driver's license and ability to safely drive company vehicles.
Physical Requirements
* Heavy Work: May frequently exert force equivalent to lifting up to approximately 50 pounds and/or occasionally exert force equivalent to lifting up to approximately 100 pounds.
* Vision: Requires the ability to perceive the nature of objects by the eye.
* Near Acuity: Clarity of vision at 20 inches or less.
* Midrange: Clarity of vision at distances of more than 20 inches and less than 20 feet.
* Far Acuity: Clarity of vision at 20 feet or more.
* Peripheral: Ability to observe an area that can be seen up and down or left and right while eyes are fixed on a given point.
* Depth Perception: Three-dimensional vision. Ability to judge distances and spatial relationships so as to see objects where and as they actually are.
* Ability to adjust focus: Ability to adjust the eye to bring an object into sharp focus.
* Color Vision: Ability to identify colors.
* Speaking/Hearing: Possesses the ability to give and receive information through speaking and listening skills.
* Motor Coordination: While performing the duties of this job, the incumbent is regularly required to sit; use hands to finger, handle, or feel objects, tools, or controls; and reach with hands and arms. The incumbent is frequently required to stand; and walk. The incumbent is occasionally required to climb or balance; and stoop, kneel, crouch, or bend.
$96k-135k yearly est. Auto-Apply 1d ago
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Data Center Construction Manager
Black Box 4.3
New Albany, OH job
The Construction Manager is responsible for the daily direction and oversight of Infrastructure Technician teams and the organization and planning of work tasks and activities on assigned projects. This is senior level field leadership position that will utilizes a depth of experience and skills achieving if effectively staffs the project from start-up to closeout to achieve optimal productivity and Safely deliver high-quality results that meet or exceed Company and Customer expectations.
Position Details:
Location: New Albany, OH 43054
Mon-Friday - start time 7:000am - shift end time varies (flexible to supporting after hours/weekends as necessary)
Contract estimated through June 2026, possible extension/hire
Exempt Salaried (broken down hourly for invoicing purposes only)
What You Will Do:
Safety is our Priority. Follow Safe Work Practices that conform with the Company's Safety Program and client worksite policies ensuring that every person on the team Stays Accident Free Every-day.
Take ownership of and drives the Safety Program and ensures that all Standards of safety are met and maintained.
Participate in Safety incident investigations, reviews, RCAs and Lessons Learned.
Assist and participate in the development, implementation, and monitoring of Quality Control Programs.
Participate and assist in the development and implementation of project plans and schedules.
Develops and maintains 5-week lookahead schedules of upcoming project work.
Effective management of field workforce placement and allocation that meets or exceeds project timeline and budgets.
Coordinates with project management and procurement the scheduling of material shipments to job site.
Participates in the interviewing, hiring and training of the field workforce staff.
Assists in the development of training programs for Field Staffing that ensures our Company excellence.
Serve as a senior Subject Matter Expert, assisting with solutions for technically complex issues and problems.
Responsible for ensuring installations comply with ANSI/TIA, BICSI, NEBS, and other relevant standards and specifications.
Provides technical guidance and mentorship to field technicians, ensuring adherence to installation best practices and safety protocols.
Ensure all company, department, and technical policies, procedures, standards, etc., are adhered to.
Serve as the on-site customer point of contact for construction operations related items.
Attends and participates in all internal and customer driven meetings.
Facilitates and leads meetings with field workforce staff as required.
Coordinate and conduct formal performance evaluations for field workforce personnel making recommendations for and setting developmental goals.
Monitor and resolve matters relating to work procedures, conflicts, complaints, damages, accidents, and delays.
Ensure that all field reports are completed and submitted as required.
Works in close partnership with QA/QC teams to ensure installation quality meets project specifications; takes ownership of punch list resolution and continuous improvement.
Strong leadership presence with the ability to mentor junior field staff, lead site walks, and represent the telecom discipline in cross functional meetings.
Needs for Success:
To be successful in this position, qualified candidates must possess exceptional leadership, mentoring, coaching, and team building qualities.
Solid knowledge and understanding of OSHA regulations and Safety standards.
Thorough knowledge of industry standards and best practices related to Low Voltage and Structured Cabling Systems installation and construction.
Strong background in coordinating testing and commissioning activities, validating performance and functionality of all telecom systems before turnover. Deep knowledge of testing and commissioning processes, including OTDR, power meter validation, and quality assurance protocols.
Ability to read and understand complex design documents, drawings, specifications, and construction schedules.
Expert in managing complex fiber optic and structured cabling systems, ensuring compliance with industry standards and project specifications.
Proven ability to oversee field validation of telecom designs, proactively identifying and resolving conflicts or design gaps.
Ability to identify changes or discrepancies in design documents, drawings and specifications that would prompt RFI's and potential changes to scope of work and time.
Highly skilled in developing work activity schedules and sequencing.
Strong verbal and written communication skills
Skilled at conflict resolution and managing differences and diversity in the workplace.
Ability to effectively manage conflicting priorities.
Ability to interact effectively with a wide variety of personnel including upper management, clients, other craft partners and vendors.
Expertise in managing change control from a technical perspective-assessing impacts on system design, material procurement, and installation schedules.
Must be able to learn and support new and rapidly changing industry specific and construction technologies.
Must be proficient in the use of a computer, MS Office applications, Blue Beam, and various construction management software applications.
What You Bring to the Table:
High School Diploma required, GED or equivalent.
3-5 years of supervisory experience on large multi-million-dollar projects focused on the installation of Structured Cabling Systems.
Experienced in effectively managing large, geographically dispersed teams (100+) on large projects and construction sites.
Experience in overseeing mission critical infrastructure cabling installations for Data Center new build and retrofit projects highly preferred.
Preferred experience leading and managing large union telecom crews, with a deep understanding of union rules, collective bargaining agreements, work jurisdiction, and labor compliance.
Preferred professional certifications:
OSHA-30 Hour certification (if not certified at time of hire, certification must be obtained within first six (6) months of employment)
BICSI Technician (TECH)
BICSI Registered Communications Distribution Designer (RCDD)
Supervisory Responsibility:
This position will have direct reports.
Work Location and Travel:
On project site daily with up to 15% travel
Note: This job description outlines the general nature of the responsibilities and duties executed by this position. Other responsibilities and duties may be assigned as reasonably needed or required.
$106k-154k yearly est. Auto-Apply 5d ago
Fire/Security Alarm Installation Technician
Wachter, Inc. 4.1
Columbus, OH job
Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path!
We are seeking experienced Fire Alarm/Intrusion/Burglar Installation Technicians to join our growing team. This role involves installing, troubleshooting, and maintaining fire alarm systems across various commercial and retail locations nationwide. Ideal candidates will have strong technical skills, a commitment to safety, and the flexibility to travel extensively. We seek self-motivated and reliable technicians who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees. Why Wachter?
Full-time work
Competitive Compensation based on experience
Paid weekly
Per-Diem paid when overnight travel is required
Company vehicle provided, in some cases, after initial 2-4 of employment
Drive time and mileage paid for use of personal vehicle when travel is required
Paid Vacation and Holidays
Opportunities for certification and career advancement
Supportive team environment
Benefits Package: Company Paid!
Medical, Dental, Prescription & Vision Benefits
Life, AD&D, and LTD insurance
Paid Vacation and Holidays
MD Live & TriaHealth
Company-Matched 401(k) and IRA Retirement Savings.
Key Responsibilities:
Installation, troubleshooting, and maintenance of fire alarm systems infrastructure.
Running low-voltage cabling in commercial buildings, including drilling concrete walls and limited conduit work.
Installing cable support structures such as j-hooks, cable racks, and innerduct.
Conducting tests to ensure all newly installed cable systems and component devices are operational.
Troubleshooting issues with cable networks and fire alarm panels.
Ensuring all installations and repairs comply with NFPA standards, including NFPA 70 and 72.
Collaborating with team members on pre-installation design and planning.
Maintaining accurate and detailed records of all work performed.
Adhering to all required project safety requirements as set forth by Wachter, our customers, or OSHA.
Qualifications:
Proven experience in field installation within security environments: Fire Alarm and/or Intrusion.
Current and valid state-required Physical Security and/or Life Safety license.
In-depth knowledge of NFPA standards, especially NFPA 70 and 72.
Experience reading blueprints and site maps.
Comfortable working at heights of 20-60 feet using lifts.
Ability to work in cramped spaces and operate BOOM or scissor lifts.
Proficiency with smartphones, computers, email, spreadsheets, and Microsoft Office.
Possession of basic PPE and reliable transportation during the initial training period.
Valid driver's license with a clean driving record (no DUI/DWI in the last 3 years).
Availability for extensive travel (2-6 weeks at a time) and flexible shifts including nights and on-call work.
Preferred Qualifications:
NICET Level 2 certification or State-required licenses.
Knowledge of cabling infrastructure and conduit installation.
Ability to identify independent colors and learn color codes.
Experience with multiple Intrusion and Fire system manufacturers.
Wachter is a family-owned company since 1930 and we see each employee as a critical piece of the Wachter Family. With over 900 licenses across the country, Wachter serves commercial and industrial clients with the right technologies needed to keep them successful.
We design, install, and maintain the technologies that keep businesses operating efficiently. Our team of dedicated electricians, engineers, and technicians provides electrical, data, security, communications, and automation services to clients in numerous industries.
Follow us on Facebook, Instagram, Twitter, and LinkedIn.
We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$38k-54k yearly est. Auto-Apply 37d ago
Senior DAS Field Engineer
Black Box 4.3
Remote job
Role: DAS Field Engineer
Scope of Work:
The Field Engineer role plays a vital role in the planning, implementation, and maintenance of telecommunication systems and infrastructure. This role requires regular travel to various job sites, including client locations, to provide on-site support and ensure smooth operations of telecommunication networks.
Primary Roles & Responsibilities:
Network Installation and Configuration:
Install, configure, and commission telecommunication equipment, including routers, switches, access points, and other network devices.
Collaborate with the design and engineering teams to ensure accurate implementation of network architecture and configurations.
Perform system testing and troubleshooting to identify and resolve network issues promptly.
Network Maintenance and Support:
Conduct regular maintenance activities, including software updates, hardware replacements, and network performance monitoring.
Respond to network outages, service disruptions, and customer complaints to minimize downtime and ensure timely resolution.
Provide technical support to end-users and assist in troubleshooting network-related problems.
Site Surveys and Documentation:
Conduct site surveys to assess the feasibility of network installations and identify potential challenges or requirements.
Create detailed documentation of network infrastructure, including diagrams, cable layouts, and equipment inventory.
Maintain accurate records of all network configurations, changes, and maintenance activities.
Field Testing and Commissioning:
Perform field testing and commissioning of telecommunication systems to ensure proper functionality and adherence to industry standards.
Conduct acceptance tests and verify network performance against specified parameters.
Generate comprehensive reports on test results, highlighting any deviations or issues encountered.
Collaboration and Communication:
Collaborate with cross-functional teams, including project managers, network engineers, and technicians, to ensure seamless project execution.
Communicate effectively with clients, stakeholders, and team members to understand project requirements and provide regular updates on progress.
Participate in meetings, training sessions, and knowledge-sharing activities to enhance technical skills and stay updated with emerging technologies.
Knowledge, Skills, Abilities
Accountability - Demonstrates an understanding of the link between one's own job responsibilities and overall organizational goals and needs, and performs one's job with the broader goals in mind. Looks beyond the requirements of one's own job to offer suggestions for improvements of overall organization operations. Takes personal ownership in organization's success.
Customer Focus - Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer. Considers the impact on the external customer when taking action, setting policies or carrying out one's own job tasks. Looks for external trends that are likely to shape the wants and needs of customers in the near future. Looks for creative approaches to providing or improving services that may increase efficiency and decrease cost.
Interpersonal Relationships - Demonstrates appropriate and professional behavior at all times. Uses a high degree of tact and diplomacy in working with others. Models and exercises sound judgment regarding personal conduct. Is aware of one's own style or preference and its impact on others. Earns the respect of others.
Problem Solving and Critical Thinking - Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary. Undertakes a complex task by breaking it down into manageable parts in a systematic, detailed way. Identifies the information needed to solve a problem effectively. Gets input from internal/external contacts who are closest to the problem.
Results Focused - Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence, shows a passion for improving the delivery of services with a commitment to continuous improvement. Sets and maintains high performance standards for self and others that support organization's strategic plan.
Education / Experience Requirements
3-5 years experience in commissioning multiple vendor DAS equipment
Bachelor's degree in Telecommunications, Electrical Engineering, or a related field. Equivalent work experience will also be considered.
Proven experience as a Telecommunication Field Engineer or a similar role.
In-depth knowledge of telecommunication systems, protocols, and technologies (e.g., TCP/IP, Ethernet, VLANs, OSPF, BGP, MPLS).
Proficiency in configuring and troubleshooting network equipment, such as routers, switches, firewalls, and wireless access points.
Strong understanding of structured cabling principles and network infrastructure design.
Familiarity with network monitoring tools and diagnostic utilities.
Excellent problem-solving and analytical skills to identify and resolve network issues effectively.
Ability to work independently and handle multiple tasks simultaneously while adhering to deadlines.
Strong interpersonal and communication skills to collaborate with diverse teams and interact with clients professionally.
Availability for regular travel to client sites and flexibility to work outside regular business hours when necessary.
#LI-AB1
$78k-108k yearly est. Auto-Apply 60d+ ago
Account Manager
Black Box 4.3
Remote job
Role Description
Primary relationship holder for an account; owns, leads and manages revenues and sold margins on the accounts
Strengthens relationships with existing clients, and maintains a strong pipeline for growth through renewals & new selling new offerings to the existing clients
Build in-roads in existing accounts to cross-sell offerings and expand EN revenues
Job Specifications & Requirements
At least 12 years of experience in client-facing roles or account leadership within IT professional services or management consulting.
Proven experience with global service delivery models, adept at managing cross-regional operations.
Skilled in overseeing and expanding client P&L, with a strong background in reporting and performance metric assessment for accounts.
Deep expertise in the vertical industry is essential.
Proficient in selling across various service lines, including Infrastructure, Digital Services, and Application Services.
Outstanding communication skills, capable of effectively engaging with stakeholders across all levels, both within the company and in client organizations.
Exceptionally detail-oriented, with the ability to manage and coordinate all aspects of complex projects.
Key Responsibilities
Drive account growth with focus on renewals and selling new offerings
Collaborate with Vertical Leaders, Practitioner Sales, Client Delivery Leads to identify services/ offerings / value proposition to take to the customer based on client requirement
Drive renewal through overall pursuit strategy, solution due diligence /contract assurance review via coordination with Client Delivery Manager
Identify opportunities for cross-sell and areas of growth within existing accounts by collaborating with Client Delivery Manager
Develop negotiation strategy & negotiate contract / agreement; work with Bid Managers to draft SoW for contract with collaboration with Solution Architect/ Practitioner Sales/Client Delivery Lead; participate in win/loss review
Orchestrate account governance activities
Develop robust account plan with inputs from Client Delivery Lead and Practitioner Sales
Determine review cadence and KPIs to be monitored with Client Delivery Lead
Drive customer satisfaction along with Delivery team by being primary relationship holder with account stakeholders
Become a trusted client partner by empathizing and gaining trust of the clients. Walk the halls; develop discussion docs. to take to the client; understand customer requirements
Jointly responsible to maintain customer satisfaction; track and report CSAT / NPS
Primary client contact for all escalations
Coordinate and act as conduit for overall delivery and operational excellence for the account including financial planning & tracking
Coordinate with Delivery team to ensure high quality delivery - conduct joint discussions for implementation, delivery and contractual obligations
Monitor cost metrics for an account - with inputs from Client Delivery Managers of individual projects
Identify margin improvement initiatives and coordinate with Delivery Managers/ PMs to execute and implement these initiatives
Key Interfaces
Develop account strategy, prioritize offerings in consultation with Practitioner sales and Client Delivery Lead
Orchestrate account performance reviews, status update, timeline adherence, SLA adherence etc. along with Client Delivery Lead
Provide input to finance on financial forecasting of account revenue. Validation of invoice generated by finance team and collection follow-ups Internal account-level reporting (if applicable) along with Vertical Bid Management Executive
$52k-78k yearly est. Auto-Apply 60d+ ago
Senior Technical Consultant
Comtec Systems 4.6
Remote or Vineland, NJ job
! About ComTec ComTec is a technology consulting and cloud services organization that helps businesses modernize, scale, and operate more efficiently. Our success is built on strong client relationships, deep technical expertise, and a consultative sales approach that delivers real business value.
We are seeking a Senior Technology Consultant (STC) to join our high-performing sales and consulting team. This role is ideal for a senior-level IT sales professional who thrives in a consultative environment and enjoys owning the full lifecycle of customer solutions.
The Role
Quota-carrying hunter role focused on new logo acquisition and enterprise technology sales.
As a Senior Technology Consultant, you will work cross-functionally with Senior Technology Consultants, Inside Sales, Sales Engineers, Channel Sales Representatives, and Leadership. You will own the full scope of technology solutions across both new and existing clients while identifying new use cases, efficiencies, and growth opportunities.
Your primary objective is to grow and expand revenue across four core technology segments:
* Transport Services
* VoIP Services
* Managed IT Services
* Premise Technologies
You will support both ComTec Consulting and Cloud Services divisions, serving as a trusted technical and business advisor to enterprise customers.
What You'll Do
* Proactively engage new and existing customers to align business needs with ComTec technology solutions
* Act as a business process consultant, differentiating ComTec through value-driven solution design
* Identify customer requirements and recommend tailored products and services
* Educate clients on technology features, benefits, and ROI to drive incremental sales
* Conduct routine follow-ups with existing customers to uncover new opportunities
* Deliver product and solution demonstrations to prospects, clients, and agents
* Generate new and recurring revenue through consultative selling
* Maintain a full pipeline and calendar of meetings with active and prospective clients
* Assist with quoting, approvals, and proposal development
* Maintain accurate CRM data including opportunities, activities, and notes
* Submit monthly KPI reports
* Support recruiting, training, and onboarding of new agents
* Represent ComTec professionally with customers, partners, and vendors
Core Competencies
* Subject matter expertise across IT, cloud, VoIP, and managed services
* Strong negotiation and consultative selling skills
* Excellent written, verbal, and listening communication skills
* Highly organized, process-driven, and detail-oriented
* Entrepreneurial mindset with a strong drive for results
* Ability to multitask, prioritize, and adapt in a fast-paced environment
* Team-oriented with leadership presence
* Willingness to travel and work extended hours when required
Education & Experience
* Bachelor's degree in Business, Finance, or related field or equivalent IT industry experience
* Minimum 6 years of sales and/or sales support experience in the IT industry
* Proficient PC and CRM skills
* Strong ability to leverage internal tools, systems, and processes
* Proven leadership, problem-solving, and relationship-building abilities
Compensation & Benefits
* Base Salary: $80,000-$100,000 (based on experience)
* OTE: $150,000-$180,000
* Uncapped Commission Structure
* Full Medical, Dental, and Vision Benefits
* 401(k)
* Paid Holidays & PTO
* Unlimited Unplanned Time Off
* Fully Remote Work Environment
Why Join ComTec
* High-impact, senior-level role with autonomy and ownership
* Established accounts plus new business growth opportunities
* Strong internal support from engineering, sales, and leadership
* Career growth within a growing technology organization
Apply now to join ComTec and help businesses transform through technology.
EOE
$150k-180k yearly 11d ago
Project Adminstrator
Black Box 4.3
New Albany, OH job
Purpose of the Job: Provide clerical and administrative support to both senior leadership and management team members within the field service operations (FSO) function of North America Commercial Services (NACS) Operations to include but not limited to: data collection, entry, accuracy & distribution; progress report creation & distribution for internal projects within FSO; complete company documents; facilitate approval and place in electronic or hard copy storage. May also schedule and coordinate meetings, appointments and travel arrangements. Ensure administrative services are delivered to clients in a high quality and professional manner consistent with company initiatives, client expectations as well as internal and external SLAs.
Primarily Roles & Responsibilities:
· Provide clerical and administrative support for field service operations management.
· Collect, assemble, create, disseminate, and maintain large volumes of business-related, confidential or sensitive data/information using spreadsheets, databases, technology systems and reports.
· Perform data management services to include, but not limited to, review and prioritize source documents/data; identify and interpret data to be entered and determine appropriate system(s); follow-up with appropriate parties to resolve questions, inconsistencies, or missing data; enter data from source documents into computer according to established format; verify accuracy of data entered by comparing with source documents/data and make necessary corrections to information entered.
· Execute records management activities to include, but not limited to, collect, sort, prepare and scan documents; label and enter documents into the computer system; prepare files and forward documents for recycling and/or shredding.
· Complete company documents and ensure compliance with regulations, standards, procedures and policies.
· Coordinate internal FSO projects, track deadlines, and perform follow up to ensure timely completion of assigned tasks in support of the field service operations management team.
· Prioritize conflicting needs; handle matters expeditiously, proactively, and follow through on projects to successful completion, often with deadline pressures.
· Develop relationships with key internal/external client contacts while gaining recognition as a team resource.
· Notify the appropriate individuals on issues of quality, confidentiality, or risk.
· Manage conflicting priorities - organize workflow, team with colleagues to accomplish tasks and balance workloads.
· Develop and demonstrate a solid working knowledge of the Company's structure, product/service lines, key personnel, policies and procedures.
· Maintain and enhance a strong client service-oriented environment focused on problem prediction, detection and resolution. Proactively identify and remove barriers to meeting client expectations. Achieve all client satisfaction objectives and internal and external SLAs.
· Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day service delivery and the client experience.
· Foster and contribute toward collaborative working relationships within NACS operations and across all levels and departments of the organization to execute administrative functions and company priorities.
· May coordinate off-site meetings; assist with schedule management; arrange appointments, travel, meetings and conference calls.
· Achieve performance targets established by leadership for applicable Key Performance Indicators.
· Perform other duties as assigned by management.
Skills, Knowledge, Abilities
Accountability - Demonstrates an understanding of the link between one's own job responsibilities and overall organizational goals and needs, and performs one's job with the broader goals in mind. Looks beyond the requirements of one's own job to offer suggestions for improvements of overall organization operations. Takes personal ownership in organization's success.
Customer Focus - Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer. Considers the impact on the external customer when taking action, setting policies or carrying out one's own job tasks. Looks for external trends that are likely to shape the wants and needs of customers in the near future. Looks for creative approaches to providing or improving services that may increase efficiency and decrease cost.
Interpersonal Relationships - Demonstrates appropriate and professional behavior at all times. Uses a high degree of tact and diplomacy in working with others. Models and exercises sound judgment regarding personal conduct. Is aware of one's own style or preference and its impact on others. Earns the respect of others.
Problem Solving and Critical Thinking - Builds a logical approach to address problems or opportunities or manage the situation at hand by drawing on own knowledge and experience base and calling on other references and resources as necessary. Undertakes a complex task by breaking it down into manageable parts in a systematic, detailed way. Identifies the information needed to solve a problem effectively. Gets input from internal/external contacts who are closest to the problem.
Results Focused - Demonstrates concern for achieving or surpassing results against an internal or external standard of excellence, shows a passion for improving the delivery of services with a commitment to continuous improvement. Sets and maintains high performance standards for self and others that support organization's strategic plan.
Education / Experience Requirements
· High School Diploma required; Associates Degree in Business Administration, Marketing or related, preferred.
· 2+ years of administrative, clerical or coordinator experience.
· Strong organizational skills and the ability to prioritize multiple competing tasks seamlessly and with excellent attention to detail.
· Proven ability to maintain confidentiality and manage sensitive data and information.
· Excellent interpersonal skills and the ability to build relationships with stakeholders, including all levels of management, staff, customers, and external partners.
· Ability to exercise independent problem solving and decision making with a high degree of initiative and self-coordination
· Able to adapt quickly and comfortably to shifts in priorities while maintaining the highest levels of client service and responsiveness.
· Highly resourceful with the ability to be effective independently but also able to operate in a team environment.
· High level of ethics, integrity and reliability with demonstrated ability to maintain composure under pressure.
· Advanced computer skills in MS Office (Word, Excel, PowerPoint, Outlook), SharePoint and cloud based technology systems.
· Capability to develop proficiency in additional software programs such as Adobe, Visio, and others as required.
Supervisory Responsibility
This position has no direct reports.
Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.
Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
$39k-61k yearly est. Auto-Apply 38d ago
Field Engineer
Black Box Network Services 4.3
New Albany, OH job
Job Responsibilities: * Provides technical expertise for pre-installation, installation, and closeout documentation of Commercial Services products, ensuring the systems function. * Validate audit remediation effort matches customers expectation. * Maintains competency in established area(s) of expertise through vendor and industry training. Liaison with manufacturers regarding product or applications upgrades.
* Gathers, and updates data pertaining to tools, resources, products, and applications on a regular basis.
* Develops and applies technology for customers' use.
* Proactively develops innovative solutions and programs to enhance business opportunities. Provides active technical mentoring for the Sales, Solutions Engineering, and Delivery teams.
* Interface with senior-level customer contacts, identify customer needs, add technical expertise to customer proposals, handle objections appropriately, and deliver successful sales presentations adding value through industry knowledge and insight. Personally follows through on customer inquiries and requests. Demonstrates responsiveness. Able to present highly technical topics included advanced products/applications and business solutions to large groups.
* Additional duties as assigned.
Skills, Knowledge, Abilities: [create standard skills/responsibilities to include as necessary, but can also be removed, added or edited as needed for position]
* Able to work independently as well as part of a team environment.
* Able to retrieve information and conduct research related to project completion and job responsibilities.
* Able to think analytically.
* Capable of establishing priorities and balancing multiple projects simultaneously.
* Encompasses project management skills from project start to finish.
* Performs work under general supervision.
* Handles complex issues and problems.
* Excellent written and verbal communication skills.
* Organized and detail-oriented.
* Able to build collaborative relationships.
* Able to read, write and interpret various correspondence, memos and instructions.
* Understanding of basic mathematical concepts, such as adding, subtracting, multiplying and dividing.
* Proficient in basic to intermediate computer software programs, such as Microsoft Office.
* Must have current driver's license and/or passport.
* Ability to work overtime as necessary.
Qualifications:
* Bachelors degree in Computer Science or equivalent education and work experience.
* 5-7 years of experience in supporting Enterprise IT environments.
* Ability to travel 0-25% of the time.
Supervisory Responsibility: [select one of the following]
* This position has no supervisory responsibilities
Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.
Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
$49k-74k yearly est. Auto-Apply 32d ago
Data Engineer
Interworks 4.3
Remote or Stillwater, OK job
Do you get a thrill from solving puzzles, making messy data make sense, or building systems that just work? Do you love talking shop about pipelines and cloud platforms-but also want to collaborate with kind, curious people who care about doing great work together? You might be a great fit for our Data Engineering team.
At InterWorks, we help clients turn their data into something powerful, useful, and even beautiful. As a Data Engineer, you'll be right in the middle of that mission-designing robust data systems, unifying messy data sources, and building pipelines that fuel meaningful insights. You'll work alongside analysts and consultants, helping organizations move from scattered data to smart, scalable infrastructure. Want to work somewhere where smart people care deeply and get things done with a little style? You've come to the right place.
Location Preferences:
We'd love for you to join us from one of our offices in OKC, Tulsa, or Stillwater or remote work near the Raleigh-Durham North Carolina area is preferred.
Salary Range: $90,000-150,000, depending on experience and qualifications
What You'll Do
Build modern, scalable data pipelines that keep the data flowing-and keep our clients happy
Design cloud-native infrastructure and automation that supports analytics, AI, and machine learning
Unify and wrangle data from all kinds of sources: SQL, APIs, spreadsheets, cloud storage, and more
Develop ETL/ELT frameworks that improve code quality and make things easier for your teammates
Apply strong data modeling principles to support everything from dashboards to data science
Collaborate closely with other InterWorkers and client teams to understand what they really need
Write clear documentation, contribute to design decisions, and share what you learn
Bring a thoughtful, problem-solving mindset to every project
What You'll Need
Must-Haves
Solid SQL skills (and the curiosity to keep leveling up)
Strong experience with ETL/ELT workflows (GUI tools or code-based-either works!)
A clear understanding of data modeling best practices
Deep understanding of data quality, governance, and observability principles and practices
Working knowledge of DevOps concepts
Experience with CI/CD pipelines
Excellent communication skills-you can explain tech to humans
A passion for delivering smart, thoughtful, client-centered solutions
A love for learning new tools, frameworks, and approaches
5+ years of professional experience in a data engineering or technical consulting role
Flexibility and comfort in fast-changing environments
Nice-to-Haves
Experience with cloud platforms (AWS, Azure, GCP)
Familiarity with tools like Matillion, Fivetran, dbt, or Snowflake
Exposure to modern data warehouses: BigQuery, Redshift, Databricks, etc.
Knowledge of Python or scripting for automation
An interest in AI and how it's shaping the future of data engineering
A background in software engineering or integration work
Why InterWorks
InterWorks is a people-focused tech consultancy that empowers clients with customized, collaborative solutions, and we love pursuing innovation alongside people who inspire us. Our approach to work and community is unique and unconventional-just like us-and that's the way we want it. The only thing missing is you. At InterWorks, we value unique contributions, our people are the glue that holds our business together. We're always looking for the right people, and we could be your perfect fit.
$90k-150k yearly Auto-Apply 3d ago
Senior Project Controls Specialist
Black Box 4.3
Remote job
This Opportunity:
The Senior Project Controls Specialist (Schedule & Cost) plays a critical role in driving project success by managing both scheduling and cost control functions across multiple projects. This dual-role position requires a strategic, hands-on approach to project tracking, risk mitigation, and stakeholder coordination while supporting corporate-level strategy and execution.
Reporting directly to the Director of Project Controls or the Sr Project Controls Management, this role acts as an extension of leading by example, providing mentorship/assistance to Jr-Mid level Project Controls Specialists, optimizing processes, and ensuring the effective implementation of project controls. As the Sr. Project Controls Specialist for assigned projects, this role is responsible for developing, implementing, and maintaining detailed, resource-loaded schedules and cost plans to support the Project Delivery Teams throughout the entire project lifecycle.
Key responsibilities include proactively identifying potential delays and impacts, working collaboratively with internal and external partners to develop mitigation strategies, and ensuring real-time visibility into project progress. Strong communication skills are essential for engaging with project stakeholders, delivering clear reports, and supporting strategic decision-making.
This position demands a deep understanding of project controls methodologies, a proactive approach to problem-solving, and the ability to drive efficiency in cost and schedule performance to meet strategic account and customer objectives.
What You Will Do:
Mentorship & Technical Guidance
Serve as an extension of the Director of Project Controls and Leadership, supporting high-level initiatives and process improvements.
Provide mentorship and training to Jr - Mid level Site Project Controls Specialists, ensuring alignment with cost and scheduling best practices.
Work closely with leadership to standardize project controls tools, reporting frameworks, and methodologies.
Develop a culture of accountability, transparency, and efficiency within the project controls team.
Senior-Level Project Controls Ownership - Geographically Assigned Projects
Take ownership of schedule and cost controls for assigned data center projects within a defined geographic region.
Serve as the primary senior Project Controls point of contact for those projects, supported by Junior and Mid-Level Project Controls Specialists.
Develop, maintain, and update detailed, resource-loaded schedules aligned with GC milestones (DEC-C Ready, ENS Ready, PR, SC) and Black Box execution sequencing.
Independently perform weekly schedule updates, logic reviews, and progress validation based on field input.
Track, forecast, and analyze project costs including labor, OFCI/OFOI material, expenses, and approved changes.
Ensure schedules and cost data accurately reflect access handovers, material readiness, and field productivity.
Cost & Schedule Performance Monitoring
Perform schedule and cost variance analysis, identifying trends and potential impacts across assigned projects.
Maintain Earned Value metrics (CPI, SPI) and labor productivity tracking.
Develop and maintain labor curves, headcount forecasts, and installation productivity reports.
Support change order evaluations, bid leveling, and cost/schedule impact assessments.
Maintain alignment between schedules, ERP cost systems (SAP/Oracle), and reporting outputs.
Risk Identification & Issue Resolution
Proactively identify schedule and cost risks tied to sequencing, access, labor availability, and material constraints.
Escalate risks and concerns to Project Controls leadership with clear, data-supported recommendations.
Assist in maintaining project risk registers and tracking mitigation actions.
Support recovery planning and schedule refinement when required.
Collaboration & Stakeholder Support
Work closely with Project Managers, Superintendents, and field teams to ensure alignment between planning and execution.
Coordinate with procurement teams to align material deliveries with installation sequencing.
Participate in project and coordination meetings, providing schedule and cost insight as needed.
Support Project Controls Leads by providing accurate data, analysis, and field-informed perspective.
Needs for Success:
Strong experience in project controls for data center, structured cabling, or mission-critical construction projects.
Advanced proficiency in Primavera P6 for detailed scheduling and progress measurement.
Experience integrating schedules with ERP cost systems such as SAP or Oracle.
Solid understanding of Earned Value Management (EVM) and forecasting principles.
Experience supporting multi-building, phased data center projects across a region.
Strong skills in Microsoft Excel; Power BI or Tableau experience is a plus.
Working knowledge of GC milestone structures and data center delivery workflows.
High attention to detail and strong organizational discipline.
Ability to operate independently while adhering to established standards.
Strong communication skills and collaborative mindset.
Comfortable guiding others through technical expertise rather than authority.
Execution-focused, accountable, and solution-oriented.
What You Bring to the Table:
High school diploma or equivalent.
Bachler degree in construction management, engineering or equivalent field experience preferred.
Minimum 7+; years as a construction planner / scheduler for projects with contract values in excess of $15 million.
Preferred professional certifications:
Project Management Institute Scheduling Professional (PMI-SP)
Association for the Advancement of Cost Engineering Planning and Scheduling Professional (PSP)
Project Management Institute Project Management Professional (PMP)
Supervisory Responsibility: Varies
Work Location and Travel: Remote with up to 10% travel
Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+; team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.
Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
$68k-98k yearly est. Auto-Apply 18d ago
Low Voltage Service Technician
Wachter, Inc. 4.1
Columbus, OH job
Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path! Wachter is accepting applications for Low Voltage Service Technicians for service work at various locations across the United States. We seek self-motivated and reliable technicians for service and special installation projects, who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees. Benefits Package: Company Paid!
Medical, Dental, Prescription & Vision Benefits
Life, AD&D, and LTD insurance
Paid Vacation and Holidays
MD Live & TriaHealth
Company-Matched 401(k) and IRA Retirement Savings
Per-Diem paid when overnight travel is required
Drive time and mileage paid for use of a personal vehicle when travel is required
Company vehicles could be provided after an initial 2-4 weeks of employment
Requirements:
Data Cable Technician with CAT5e, fiber optic, and network experience.
Industry-specific certifications (BICSI, Systimax, Panduit, Beldon, Corning) are a huge plus.
Duration and schedule of hours will vary daily. Example: Some days will be 0-4 hour shifts, while other days shifts could be 10-14 hours. Shifts can occur in early mornings, nights, and weekends depending on the customer's requirements and scope of work.
Flexible and willing to work on-call, early morning, day, night, and weekend shifts depending on the requirements of the job.
Available for extensive travel, road warrior.
Regional travel within a 2 to 4 hours radius is required daily. Travel beyond 4 hours will be required occasionally and may require hotel stays.
Extended travel away from home may be necessary, typically not exceeding 1-2 weeks in duration.
Experience in low voltage cabling, smart hands network replacement, telephony, CCTV, and point-of-sale equipment is a plus.
Excellent customer relationship and communication skills; verbal and written.
Knowledgeable in identifying independent colors and learning color codes.
Ability to work in cramped spaces.
Ability to operate a BOOM or scissor lift, and ability to work at heights.
Has basic telecommunication tools, PPE, and reliable transportation.
Must have knowledge of cabling infrastructure.
Experience in conduit installation is a plus.
Valid driver's license with a clean driving record; no DUI or DWI in the last three years.
Responsibilities:
Installation, troubleshooting, and maintenance of various cabling infrastructure.
Run low voltage cabling in commercial buildings, including drilling concrete walls and limited conduit work.
Ensuring all cables are neatly tied and bundled according to safety regulations.
Installing of cable support structures such as j-hooks, cable racks, and innerduct.
Conduct tests to ensure all newly installed cable systems and component devices are operational.
Troubleshoot issues with the cable network.
About:
Wachter is a family-owned company since 1930 and we see each employee as a critical piece of the Wachter Family. With over 900 licenses across the country, Wachter serves commercial and industrial clients with the right technologies needed to keep them successful.
We design, install, and maintain the technologies that keep businesses operating efficiently. Our team of dedicated electricians, engineers, and technicians provides electrical, data, security, communications, and automation services to clients in numerous industries.
Follow us on Facebook, Instagram, Twitter, and LinkedIn.
We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$33k-44k yearly est. Auto-Apply 60d+ ago
Senior Engineer - Data Center Construction
Black Box 4.3
Remote job
Job Responsibilities:
Safety is our Priority. Follow Safe Work Practices that conform with the Company's Safety Program and client worksite policies ensuring that every person on the team Stays Accident Free Every-day.
Promote company Core Values to foster and safeguard Company culture.
A Leader on the Mobilization team, will undertake all engineering activities to ensure site leadership teams/field teams are set up for success, prior to project start.
Participates in the RFP processes, completing a detailed review of plans, specifications, and entirety of bid package.
Work with Sales/Esimating to assess upcoming project scope to gather cable schedule, shop drawings, BOM, etc. to prepare pre-work submittals and then submit to customer via ACC, Clearstory, or whichever platform identified by customer.
Evaluate and continually suggest improvements to processes used by Project Delivery and Mobilization Teams to effectively meet customer requirements and expectations.
While there are no direct reports for this position, the Senior Mobilization Manager will interview, mentor, and coach Field Engineers.
Interact with the customer to validate our understanding of expectations before, during, and after project completion.
Manage project review process with particular emphasis on constructability, value engineering options and design discrepancies /clashes.
Proactively and systematically communicate challenges, risks, and successes.
Pre-Project Coordination with Project Superintendent(s) to understand and assess installation methods, labor needs, and manpower forecasts.
Support QA/QC by ensuring adherence to the Quality Control plans and process.
Ensure that all downstream team members are meeting deadlines on assigned tasks.
Reviews contracts, work orders and purchase orders to fully understand contractual requirements and provisions, and to ensure scope of work is in alignment with associated estimate and respective contract documents.
Thorough understanding of OSP and ISP (Conveyance, trunk cables, connectivity, etc)
Thorough understanding of IFCs, Cable Schedules, routing diagrams, network diagrams, and network gear/equipment installations.
Cultivate and maintain customer relationships.
Work with the Logistics Manager to ensure proper materials and equipment are ordered and available.
While this position is remote, travel to site 0%-25% may be required as needed.
Proficiencies and Skills:
Must be proficient and well-practiced in leveraging information and data in making informed decisions.
Extensive knowledge of Safety protocols, processes and procedures.
Deep understanding of industry specific estimating and engineering best practices.
Ability to identify change events.
Knowledge of various construction technology platforms, quality, and safety standards.
Ability to understand and develop project schedules.
Demonstrated professionalism and ability to interact effectively with all levels of employees, both management and staff alike, vendors, clients, and others.
Ability to work under time constraints and adapt to changing requirements with a positive attitude.
Strong oral and written communication and organizational skills, including excellent customer service skills.
Disciplined, detail oriented, organized, and self-driven.
Demonstrated skill in organizing resources and establishing priorities.
Proficient in using a computer and business / industry applications - Microsoft Office (Outlook, Word, Excel, PowerPoint, Visio, etc.), Bluebeam, Procore, ACC, Clearstory, Textura and others.
What You Bring to the Table:
Bachelor's Degree Construction Management, Engineering or other related discipline. Relevant experience may be considered in lieu of degree.
Minimum of 5+ years' experience in the construction industry in a similar role. Experience with large structured cabling projects and/or data center construction projects highly preferred.
Preferred professional certifications:
OSHA-30 Hour certification (if not certified at time of hire, certifications must be obtained within first six (6) months of employment)
BICSI TECH
BICSI OSP
BICSI Registered Communications Distribution Designer (RCDD)
$82k-112k yearly est. Auto-Apply 33d ago
Solution Architect
Black Box 4.3
Remote job
Modern Workplace Solutions Architect
We are seeking a Modern Workplace Solutions Architect to design, implement, and optimize enterprise workplace solutions that integrate digital experience, IT infrastructure, physical space, and intelligent automation. This role requires a strong background in cloud platforms, collaboration tools, AI-driven automation, and enterprise connectivity. The ideal candidate will blend technical expertise with business acumen to deliver measurable outcomes in productivity, customer experience, and cost efficiency.
Key Responsibilities
Customer Experience & Contact Center
Architect and modernize CCaaS/UCaaS platforms for omnichannel customer engagement.
Deploy and integrate AI-powered virtual agents, agent assist, and workflow automation.
Implement real-time analytics and sentiment monitoring to optimize CX outcomes.
Integrate CRM platforms to enable data-driven insights and personalization.
Workforce Enablement
Drive application optimization and rationalization across enterprise platforms.
Lead digital adoption initiatives with contextual learning and process analytics.
Design and deploy device lifecycle management and endpoint automation solutions.
Implement AI-driven digital assistants and intelligent workflows to reduce app fatigue and boost employee productivity.
IT Operations & Infrastructure
Lead transformation of legacy IT systems into cloud-native, evergreen platforms using Infrastructure as Code.
Design and implement self-healing systems, predictive maintenance, and agentless service desk automation.
Integrate AI/ML analytics for predictive insights and intelligent operations.
Manage platform modernization projects (e.g., UCaaS migrations, automation of service delivery).
Workspace & Connectivity
Design intelligent, immersive workspace environments that blend digital and physical experiences.
Implement IoT-enabled smart building systems for optimized space utilization.
Architect enterprise networking solutions, including Private LTE, distributed antenna systems, satellite, and wireline.
Deploy AI-enabled self-optimizing networks with advanced security controls.
Innovation & Strategy
Collaborate with cross-functional teams to align technology with business outcomes.
Contribute to innovation pods focused on AI, automation, and workplace transformation.
Provide strategic input on ecosystem integration, platform scalability, and service innovation.
Required Skills & Experience
Proven expertise in UCaaS/CCaaS platforms (e.g., Genesys, Cisco, Zoom, Microsoft Teams).
Strong background in cloud platforms (Azure, AWS) and Infrastructure as Code (Terraform, Ansible).
Experience deploying AI/automation solutions such as chatbots, virtual agents, and IT automation.
Knowledge of CRM platforms (Salesforce, Dynamics, HubSpot) and experience analytics tools.
Familiarity with enterprise asset management, endpoint management, and device-as-a-service models.
Strong understanding of networking and connectivity (Private LTE, 5G, SD-WAN, satellite, IoT).
Experience with intelligent workspace design (AV integration, collaboration tools, IoT).
Excellent stakeholder engagement skills with the ability to translate business outcomes into technical solutions.
Preferred Qualifications
Certifications in Azure, AWS, Microsoft Teams, Zoom, or Genesys.
Experience with Agentic AI platforms for CX/EX for Support, Deflection and Agent assist.
Experience with AI/ML platforms for IT Automation, analytics and observability.
Familiarity with enterprise observability and monitoring tools.
Strong background in change management and digital adoption strategies.
Outcomes & Impact
Accelerate digital transformation across workforce and IT operations.
Improve customer satisfaction (CSAT, NPS) through seamless CX.
Increase employee productivity and reduce operational costs via automation.
Optimize real estate and IT spend with hybrid workspace strategies.
Deliver measurable business outcomes by integrating technology ecosystems into a unified workplace strategy.
⭐ Nice to Have
Certifications in Azure, AWS, Zoom, Microsoft Teams, Google, Amazon Connect or Genesys.
Exposure to enterprise observability tools and innovation-driven environments.
💡 If you're ready to shape how the modern workplace operates-blending people, technology, and spaces into a seamless ecosystem-we'd love to hear from you.
$103k-146k yearly est. Auto-Apply 21h ago
Business Development Manager
Black Box 4.3
Remote job
BDM - Sr. Business Development Manager/Director
Role Description
Responsible for onboarding new logos and manage & maintain a healthy NN (Net New) sales pipeline for accounts and grow new logos to sizeable revenues
Primary client-facing field representative; to own, drive the continuity and profitability of NN revenues
Job Specifications & Requirements
Minimum 12+ years' experience, with at least 5 years' experience in Sales in the IT-sector
Well networked with customer organizations
Experience of handling larger outsourcing engagements within the IT-Service industry (pre-sales or sales phase)
Proven track record of sales successes. Project Management experience
Willingness to travel. Open, communicative and team-oriented
Self-reliant and compelling, Analytic and conceptual frame of mind
Goal oriented, resilient
Key Responsibilities
Lead generation and onboarding new logos
Collaborate with Vertical Leaders, Practitioner Sales, Client Delivery Leads to identify services/ offerings / value proposition to take to the customer based on client requirement
Forge relationships with buying offices of potential client, gather relevant vertical and market knowledge
Learn, know and bring the best of Black Box to customer (offerings, use cases, etc.)
Define overall pursuit strategy incorporating feedback from past customer experience; develop client proposal and pricing along with bid manager and Solution Architects
Generate leads through secondary research and pursue leads identified by marketing teams and leaders
Drive leads to closure
Own actual negotiation; also coordinate inputs / participation from different stakeholders
Develop negotiation strategy & negotiate contract / agreement; oversee bid manager in drafting SoW for contract; participate in win/loss review
Collate & communicate learnings from pitches, proposals, customer feedback to Sales team
Oversee account handover to Vertical AM
Identify customer needs and facilitate account setup to commence delivery operations along with the Client Delivery Lead/Delivery Manager
Create robust transition plan for account handover to Vertical AM
Coordinate and act as conduit for overall delivery and operational excellence for the account including financial planning & tracking
Coordinate with Delivery team to ensure high quality delivery - conduct joint discussions for implementation, delivery and contractual obligations
Own cost metrics for an account - with inputs from Client Delivery Managers of individual projects
Identify margin improvement initiatives and coordinate with Delivery Managers/ PMs to execute and implement these initiatives
Key Interfaces
Collaborate with Bid Manager/proposal team for proposal writing
Collaborate with Practitioner Sales to identify services/ offerings/value proposition to take to the customer based on client requirement & with bid manager to draft RFI response
Work with Sales Ops team to create a repository of leads, clients, buying offices, reason for drop-outs etc.
Orchestrate account performance reviews, status update, timeline adherence, SLA adherence etc. along with Client Delivery Manager
$83k-130k yearly est. Auto-Apply 60d+ ago
Analyst - CRO Office
Black Box 4.3
Remote job
Junior PMO Analyst
Experience: 1-3 years
Support the CRO in managing cross-functional revenue initiatives across sales, marketing, and customer success teams.
Key Responsibilities
Manage and coordinate revenue-focused projects across multiple teams
Track project timelines, deliverables, and status reports
Standardize and document processes across revenue functions
Build and maintain revenue dashboards and performance reports
Analyze key metrics including pipeline, conversion rates, and sales performance
Support go-to-market strategy execution and quarterly planning
Prepare presentations and reports for leadership review
Requirements
Bachelor's degree in Business, Finance, or related field
1-3 years of experience in project management, operations, or analytics
Strong analytical skills and proficiency in Excel/Google Sheets
Ability to manage multiple priorities simultaneously
Excellent organizational and communication skills
Experience with data visualization tools (Power BI, etc.)
Familiarity with any CRM systems (Salesforce, HubSpot)
Skills
Project coordination and management
Data analysis and reporting
Process documentation and optimization
Stakeholder communication
Dashboard development
$75k-101k yearly est. Auto-Apply 30d ago
Alliance Sales Manager
Black Box 4.3
Remote job
7 years plus experience in similar role and industry.
Demonstrable track record of negotiating and closing partnership deals
Experience building partner programs in an IT services and consulting company.
Strong commercial awareness with the ability to identify and develop opportunities
Excellent verbal and written communication skills
Experience in sales and business management strategies and planning
Strong leadership skills and traits
$73k-114k yearly est. Auto-Apply 60d+ ago
Fire Alarm Service Technician
Wachter, Inc. 4.1
Chillicothe, OH job
Wachter's greatest asset is the people who work here. Join the Wachter family and chart your career path! Wachter is accepting applications for a Fire Alarm/Intrusion/Access Control Service Technician for work at various retail locations across the United States. We seek self-motivated and reliable technicians for service and special installation projects, who can work independently and find solutions to complete the job. Long-term employment with competitive pay and exceptional benefits for qualified candidates. We value relationships and invest in our employees. Benefits Package: Company Paid!
Medical, Dental, Prescription & Vision Benefits
Life, AD&D, and LTD insurance
Paid Vacation and Holidays
MD Live & TriaHealth
Company-Matched 401K and IRA Retirement Savings
Per-Diem paid when overnight travel is required
Drive time and mileage paid for use of a personal vehicle when travel is required
Company vehicle provided after orientation
Requirements:
Field installation experience in security environments: Fire Alarm /Intrusion / Access Control
NICET certification (Preferred)
Current/valid state required Physical Security license and/or Life Safety license in the applicable technology.
Knowledgeable about NFPA standards, including NFPA 70 and 72
Work schedule mainly during the day 8 am to 5 pm, with some night shifts.
Available and willing to work at heights of 20'-60' on lifts.
Experience reading blueprints and site maps.
Experience with multiple Intrusion/Access system manufacturers is a plus.
Assist with pre-installation opportunities by designing and planning technical solutions.
Perform new installs and provide technical escalation support both on-site at customer locations as well as remotely via the phone and specialized tools.
Excellent customer relationship and communication skills; verbal and written.
Has basic PPE, and reliable transportation during the training period prior to issuing a company vehicle
Computer/laptop/smartphone proficiency.
Basic understanding of Microsoft Office Products (Word, Excel, PowerPoint) is a plus.
Highly proficient with the use of email, spreadsheets, and the ability to learn internal systems.
Valid driver's license with a clean driving record; no DUI or DWI in the last three years.
Responsibilities:
Install, troubleshoot, and repair cabling systems and equipment in IP Video, Access Control / Intrusion Alarm / LAN/WAN infrastructure, and wireless LAN.
Run low voltage cabling in commercial buildings, including drilling concrete walls and limited conduit bending work.
Complete all wiring, connections/terminations, and equipment installations ensuring that Access Control and Intrusion systems are complete with total customer satisfaction and contractual requirements.
Install, repair, or upgrade fire alarm systems and program control panels for fire alarm systems with the guidance of building plans and electrical layouts.
Mount sensors at appropriate locations, performing all necessary tasks, such as drilling holes for cabling and accessing locations such as crawlspaces or attics.
Complete all wiring, connections, and equipment installations ensuring that fire alarm systems are in compliance with electrical and fire codes.
Tests to ensure all newly installed fire alarm systems and component devices are operational.
Adhere to all required project safety requirements as set forth by Wachter, our customers, or OSHA.
Perform any other duties not specifically statedherein, but which your supervisor may assign.
Ensure all work complies with current codes and regulations.
Assist and collaborate with the Installation Team Lead or Project Manager regarding on-site work schedules and timely delivery of equipment.
Conduct tests to ensure all newly installed systems and component devices are operational.
Troubleshoot new system installations to ensure the proper functioning and to ensure the system meets local, county, state, or federal codes and legal and/or insurance requirements.
About:
Wachter is a family-owned company since 1930 and we see each employee as a critical piece of the Wachter Family. With over 900 licenses across the country, Wachter serves commercial and industrial clients with the right technologies needed to keep them successful.
We design, install, and maintain the technologies that keep businesses operating efficiently. Our team of dedicated electricians, engineers, and technicians provides electrical, data, security, communications, and automation services to clients in numerous industries.
Follow us on Facebook, Instagram, Twitter, and LinkedIn.
We're an equal opportunity employer. All applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$35k-48k yearly est. Auto-Apply 60d+ ago
Field Engineer
Black Box 4.3
New Albany, OH job
Job Responsibilities:
· Provides technical expertise for pre-installation, installation, and closeout documentation of Commercial Services products, ensuring the systems function.
· Validate audit remediation effort matches customers expectation.
· Maintains competency in established area(s) of expertise through vendor and industry training. Liaison with manufacturers regarding product or applications upgrades.
· Gathers, and updates data pertaining to tools, resources, products, and applications on a regular basis.
· Develops and applies technology for customers' use.
· Proactively develops innovative solutions and programs to enhance business opportunities. Provides active technical mentoring for the Sales, Solutions Engineering, and Delivery teams.
· Interface with senior-level customer contacts, identify customer needs, add technical expertise to customer proposals, handle objections appropriately, and deliver successful sales presentations adding value through industry knowledge and insight. Personally follows through on customer inquiries and requests. Demonstrates responsiveness. Able to present highly technical topics included advanced products/applications and business solutions to large groups.
· Additional duties as assigned.
Skills, Knowledge, Abilities:
[create standard skills/responsibilities to include as necessary, but can also be removed, added or edited as needed for position]
· Able to work independently as well as part of a team environment.
· Able to retrieve information and conduct research related to project completion and job responsibilities.
· Able to think analytically.
· Capable of establishing priorities and balancing multiple projects simultaneously.
· Encompasses project management skills from project start to finish.
· Performs work under general supervision.
· Handles complex issues and problems.
· Excellent written and verbal communication skills.
· Organized and detail-oriented.
· Able to build collaborative relationships.
· Able to read, write and interpret various correspondence, memos and instructions.
· Understanding of basic mathematical concepts, such as adding, subtracting, multiplying and dividing.
· Proficient in basic to intermediate computer software programs, such as Microsoft Office.
· Must have current driver's license and/or passport.
· Ability to work overtime as necessary.
Qualifications:
· Bachelors degree in Computer Science or equivalent education and work experience.
· 5-7 years of experience in supporting Enterprise IT environments.
· Ability to travel 0-25% of the time.
Supervisory Responsibility:
[select one of the following]
· This position has no supervisory responsibilities
Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.
Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
$49k-74k yearly est. Auto-Apply 33d ago
Data Center EHS Manager
Black Box 4.3
Remote job
Primary Job Roles/Responsibilities: 1. Plans and implements safety policies and procedures in compliance with local, state, and federal Occupational Safety and Health Administration (OSHA) rules and regulations. 2. Applies the practices and policies of the Black Box Safety Injury & Illness Prevention Program (IIPP) manual. Enforces, administers, and manages the Black Box Buddy Policy. 3. Develops and implements and participates in safety and orientation training programs including the Emergency Response Plan for all team members. Prepares and arranges safety exhibits and material for display, promotional work, industry conferences, and exhibitions. 4. Inspects facilities to detect existing or potential accident and health hazards, determines corrective or preventative measures where indicated, and follows up to ensure measures have been implemented. 5. Maintains a record of all safety documents including audits, inspections, Pre-Task Plan (PTP), Safe Plan of Action (SPA), and Material Safety Data Sheets (MSDS). Submits Site Incident Prevention Plans (SIPPS) as required by customer policy. 6. Leads the investigation of accidents and injuries and cooperates in the preparation of material and evidence for organizational use in hearings, lawsuits, and insurance investigations.
Knowledge, Skills & Abilities of the Job: 1. Knowledge of local, state, and federal safety regulations. 2. Excellent communication skills 3. Strong understanding of training development and presentation 4. Excellent organization and prioritization skills 5. Knowledge of MS Word and Excel
Special Training/Certifications/Licenses: BCSP Certifications are preferred: ASP, CSP, CHST, OHST
Work Environment: May be exposed to construction environments. Black Box is a leading technology solutions provider. Our mission is to accelerate our customers' business by valuing relationships with our team members, clients and stakeholders. By continuously growing our knowledge, we remain relevant in the market and are in a superior position to help customers design, deploy and manage their IT infrastructure. Through our values, such as innovation, ownership, transparency, respect and open-mindedness, we deliver high-value products and services through our global presence and 2,500+ team members in 24 countries and growing. Black Box is a wholly-owned subsidiary of AGC Networks.
Black Box is an equal opportunity employer. Black Box does not discriminate against individuals on the basis of race, color, marital status, sex, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, genetic information, or any other protected status, and endorses those policies and practices which seek to recruit, hire, train and promote the most qualified persons into available jobs.
$95k-144k yearly est. Auto-Apply 60d+ ago
Data Engineer
Interworks 4.3
Remote or Tulsa, OK job
Do you get a thrill from solving puzzles, making messy data make sense, or building systems that just work? Do you love talking shop about pipelines and cloud platforms-but also want to collaborate with kind, curious people who care about doing great work together? You might be a great fit for our Data Engineering team.
At InterWorks, we help clients turn their data into something powerful, useful, and even beautiful. As a Data Engineer, you'll be right in the middle of that mission-designing robust data systems, unifying messy data sources, and building pipelines that fuel meaningful insights. You'll work alongside analysts and consultants, helping organizations move from scattered data to smart, scalable infrastructure. Want to work somewhere where smart people care deeply and get things done with a little style? You've come to the right place.
Location Preferences:
We'd love for you to join us from one of our offices in OKC, Tulsa, or Stillwater or remote work near the Raleigh-Durham North Carolina area is preferred.
Salary Range: $90,000-150,000, depending on experience and qualifications
What You'll Do
Build modern, scalable data pipelines that keep the data flowing-and keep our clients happy
Design cloud-native infrastructure and automation that supports analytics, AI, and machine learning
Unify and wrangle data from all kinds of sources: SQL, APIs, spreadsheets, cloud storage, and more
Develop ETL/ELT frameworks that improve code quality and make things easier for your teammates
Apply strong data modeling principles to support everything from dashboards to data science
Collaborate closely with other InterWorkers and client teams to understand what they really need
Write clear documentation, contribute to design decisions, and share what you learn
Bring a thoughtful, problem-solving mindset to every project
What You'll Need
Must-Haves
Solid SQL skills (and the curiosity to keep leveling up)
Strong experience with ETL/ELT workflows (GUI tools or code-based-either works!)
A clear understanding of data modeling best practices
Deep understanding of data quality, governance, and observability principles and practices
Working knowledge of DevOps concepts
Experience with CI/CD pipelines
Excellent communication skills-you can explain tech to humans
A passion for delivering smart, thoughtful, client-centered solutions
A love for learning new tools, frameworks, and approaches
5+ years of professional experience in a data engineering or technical consulting role
Flexibility and comfort in fast-changing environments
Nice-to-Haves
Experience with cloud platforms (AWS, Azure, GCP)
Familiarity with tools like Matillion, Fivetran, dbt, or Snowflake
Exposure to modern data warehouses: BigQuery, Redshift, Databricks, etc.
Knowledge of Python or scripting for automation
An interest in AI and how it's shaping the future of data engineering
A background in software engineering or integration work
Why InterWorks
InterWorks is a people-focused tech consultancy that empowers clients with customized, collaborative solutions, and we love pursuing innovation alongside people who inspire us. Our approach to work and community is unique and unconventional-just like us-and that's the way we want it. The only thing missing is you. At InterWorks, we value unique contributions, our people are the glue that holds our business together. We're always looking for the right people, and we could be your perfect fit.
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