Executive Administrator & Operations Manager
Seattle, WA jobs
Fuel Talent is partnering with Greater Seattle Partners in their search for a detail-oriented Executive Administrator & Operations Manager to join their impactful team.
The Executive Administrator & Operations Manager will provide high-level administrative support to the CEO and ensure smooth day-to-day operations for their small, dynamic nonprofit organization.
The candidate should be based in the Greater Seattle area, as this role can be primarily remote if the candidate prefers, hybrid, or in-person at their beautiful waterfront offices: they are flexible!
About GSP: If you're looking for a common place, this isn't it. If you are driven by new ideas like they are, come join them! This invitation is the core of their award-winning Uncommon Thinkers Welcome regional branding campaign, and the vision that inspires Greater Seattle Partners (GSP) every day.
GSP is a public-private partnership that leads regional economic development through global business attraction, site selection, investment, and trade opportunities in the Greater Seattle region. GSP collaborates with community and economic development partners to ensure that every person in the Puget Sound region has the opportunity to prosper. They strive to attract and retain quality family/living wage jobs across all communities of the region. Throughout the world, they tell the story of our talent, pioneering spirit, unique communities, and quality of life.
Their work is centered on three pillars:
Jobs and Investment: Engage the World to attract global investment and advance trade.
Marketing: Tell their story to drive inclusive economic growth.
Community: Elevate Regional Economic Collaboration to ensure regionwide economic development and more equitably shared prosperity.
The Role: This role combines traditional executive assistant responsibilities with office management, HR coordination, organizational development support, fundraising assistance, light finance support, and event/programming support. The ideal candidate is highly detail-oriented, proactive, and skilled at managing complex stakeholder relationships.
Core Responsibilities: This role reports directly to the CEO and is responsible for the following:
Executive Support: Manage CEO & CEDO's calendars, meeting logistics, and board preparation. Assist CEO in organizational development processes including scheduling 1:1 meetings, performance reviews, work planning sessions, year-end bonus discussions, and career development conversations.
Office Management: Oversee office operations including liaising with building management, supplies, vendor coordination, and technology needs.
HR Coordination: Support onboarding, benefits administration, and organizational development initiatives.
Event & Programming Support: Provide logistical and administrative support for annual retreats, monthly tours, and expanded programming initiatives.
Fundraising Support: Attend donor meetings with CEO and fundraising consultant, track and schedule follow-up actions, and maintain donor engagement records.
Finance Support: Assist with expense tracking, AP/AR processes.
Cross-Team Collaboration: Work closely with the entire team to ensure smooth execution of organizational priorities.
The ideal candidate will be:
An excellent communicator with strong organizational skills.
Adaptable and proactive in a fast-paced environment.
Collaborative team player with a service mindset.
Highly detail-oriented and adept at managing multiple priorities.
Proficient in MSOffice, QuickBooks Online knowledge a plus.
Benefits: Greater Seattle Partners (GSP) provides a comprehensive and competitive benefits package, including but not restricted to:
Employee Medical/dental/vision coverage.
Paid Time Off.
Life Insurance.
Long-term disability as provided by State of WA.
Regional Transit Pass.
Employer-matched 401(k) Contribution.
Paid Family/Medical Leave as provided by state of WA.
EAP membership.
Business travel emergency insurance through MedJet.
Generous paid holiday schedule.
Greater Seattle Partners is an Equal Opportunity Employer.
Compensation: Annual salary range: $75,000-$95,000 DOE with year-end bonus eligibility.
They are committed to attracting and retaining a diverse staff, GSP will honor your experiences, perspectives, and unique identity. Their organization strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.
District Manager (Crescent Park / Nevin Plaza -1351, 1294)
Richmond, CA jobs
Explore a career at EAH Housing.
Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today.
What we offer.
We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility.
We believe in work
/ life balance.
15 days of vacation per year (which increases based on years of service)
10 paid sick days per year
13 paid holidays
We take care of our employees.
Competitive Salaries
403b Retirement Plan with 5% company match
Go 365 Wellness Program
Free Employee Medical Insurance
Affordable Dental & Vision Insurance
Flexible Spending Account
EAP - Mental Health, Financial and Legal Services
$1,500 Employee Referral Program
EAH Academy, an in-house training program
This position is full time District Manager to supervise Crescent Park and Nevin Plaza in Richmond, CA. This position requires high level of organization, efficiency, knowledge of HUD program and TCAC program and ability to interface well with applicants and market units without subsidy. Candidate must have experience with TCAC and Tenant-Based Section 8. Candidates must have valid DL, DMV clearance and a reliable vehicle with own auto insurance. REL is preferred. Salary range: $84,000 - $136,500 per year;
hiring range for new employees is generally $84,000 - $110,250 per year, DOE.
Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role.
COMPANY OVERVIEW
Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai'i, and plays a leadership role in local, regional, and national housing advocacy efforts.
EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our ****************** to learn more about us, our culture, and how we strive to maintain excellence in everything we do.
For immediate consideration please apply to requisition DISTR004220 on our website at ******************/careers
POSITION OVERVIEW
Responsible for direct supervision of on-site staff as Resident Manager for a particular property or properties, including the review, explanation, and reporting of financial reports to the Regional Property Supervisor, partners, and outside agencies. Assists Regional Property Supervisor in overseeing the physical, operational, and social aspects of a portfolio of properties. Develops and ensures adherence to operating procedures and reports and recommends appropriate policies that support EAH's strategic direction and plans. Understands and supports EAH's mission and core values.
RESPONSIBILITIES
Property Management
Collects rents, makes bank deposits, prepares, and submits an accurate rent roll in a timely manner.
Uses site computer software to accurately enter all relevant transactions as described in the REM Policies and Procedures and follows back up and transmission schedules.
Verifies incomes and complies with HUD, Tax Credit or other regulations regarding income certifications and other documentation/correspondence. Completes annual and interim re-certifications in a timely manner. Conducts annual unit inspections at time of resident re-certification.
Ensures security of all files and records.
Maintains a waiting list, markets units and screens applicants for vacancies according to appropriate guidelines.
Prepares and processes leases, security deposit agreements, inspections, and other forms for incoming residents. Conducts inspections for outgoing residents and prepares final closing statements.
Supervises on-site staff with input from the Regional Property Supervisor on pay changes, counseling, and performance evaluations.
Maintains regular office hours and assumes primary responsibility for tenant-management relations.
Processes evictions with assistance from Supervisor.
Assists with the preparation of budgets, common area reconciliations, and calculation of tenant charges.
Regularly processes all invoices and submits to Accounting for payment.
For HUD properties, ensures submission of vouchers by the 10th of the month.
Walks the grounds daily with site inspection report, making sure that everything on the property is clean and in good order.
Assists Regional Property Supervisor in developing specifications and obtaining bids from vendors/contractors to ensure quality work at reasonable cost.
Purchases supplies not to exceed amount on employee contract without prior written approval of Regional Property Supervisor.
Responsible for determining, tracking, and administering capital improvements and replacement programs, preventive maintenance, and capital improvement programs under the direction of the Regional Property Supervisor
Portfolio Administration
Assisting Regional Property Supervisor, acts as liaison between site staff and central office. Leads participatory portfolio meetings every month, focusing on staff training, safety, communication, and motivation. Relays pertinent information from property meetings and communicates staff feedback to Regional Property Supervisor and/or Director, REM.
Responsible for ensuring that all projects operate in compliance with all local, state, and federal law.
Responsible for administering Illness and Injury Prevention Program at each property, ensuring staff safety training and review of Accident Investigation Reports, Inspection checklists, and Hazard Report logs. Conducts periodic inspections. Ensures that each complex has a firmly established Emergency Action and Fire Prevention Plan. Works with on-site staff as necessary to ensure full compliance.
Researches and responds to various resident, owner and/or vendor issues that cannot be delegated to the Resident Manager; ensures that fair housing practices are followed in all resident relations.
Responsible for file compliance at each property in portfolio, working with on-site staff as necessary to ensure full compliance.
Responsible for approving all new move-ins and recertifications, ensuring that on-site staff is using correct and most current leases, house rules, etc.
Ensures that correspondence, contracts, and other property-related documentation are secured in EAH File Room. Also saves documentation to EAH shared computer files as appropriate.
Oversees and/or assists lease-ups of new properties and ensures smooth transition into EAH portfolio.
Fiscal Management
Responsible for achieving desired internal financial benchmarks for each asset within portfolio as defined by the Regional Property Supervisor, Director, REM and Traffic Light Report. (Includes occupancy levels, income levels, and cash flows.)
Consults with appropriate corporate and on-site staff in developing and monitoring capital needs budgets, operational planning, and financial planning for new properties (including any new lease-ups).
Responsible for full compliance with management agreement for each property.
Monitors and analyzes monthly financials and variances.
Reviews accounts payable for properties and strategizes “work-out” plan for aged payables.
With assistance from on-site staff, prepares annual operating budget.
Responsible for properties operating within budget. Anticipates, reports, and addresses any situations that may result in a property not operating within budget.
Provides input to Regional Property Supervisor and makes recommendations regarding scheduling capital expenditures less than $5,000 for each community. (May be a different amount for larger properties.)
Monitors reserve levels and processes draws on replacement reserves.
Works with Resident Manager and attorney on evictions and collections.
Ensures that property management fees and payroll expenses are being charged, billed, and collected in an effective and timely manner.
Ensures resident satisfaction and retention.
Physical Management (in conjunction with Facilities Coordinator)
Responsible for maintaining physical assets in accordance with company standards.
Negotiates awards and coordinates service contracts within established EAH parameters.
Conducts site visits (physical evaluation of properties and units) at a minimum of twice per month for the purpose of enforcing company policies and procedures including standards of safety, security, cleanliness, property attractiveness, and routine and preventive maintenance.
Communication and financial reporting to management, regulatory agencies, partners, ownership boards and fee managed owners.
Develops, analyzes, and compiles various Property Management reports on a timely basis.
Working with Operations Department, responsible for timely preparation of annual management certifications, contract renewals and rent increases of HUD properties, submitting to Regional Property Supervisor for approval, and then submitting to HUD Project Manager for approval.
Communicates with and reports to boards, owners, and/or partners as needed; primary point of contact with HUD Project Manager, TCAC & RHCP, CHFA, and limited partners- prepares reports and responds to requests for information as needed, directly or through the Regional Property Supervisor.
Other
Maintains confidentiality of resident, applicant, and or employee information
Attends mandatory trainings and as needed board, and other community meetings.
Actively participates in EAH's Injury and Illness Prevention Plan.
Regular attendance and predictable.
Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Supervises Resident Managers and other on-site personnel.
Orients new employees to position.
Trains staff on emergency procedures and employee safety.
Approves timesheets and time-off requests.
Recommends pay and completes timely status changes.
Sets and oversee employee work schedules.
Provides performance feedback to employees, including coaching, counseling, and disciplining.
Conducts regular meetings for discussions, problem solving, encouraging, and training.
QUALIFICATIONS
High school diploma or equivalent. Three years of Property Management experience.
OTHER REQUIREMENTS
Must have valid driver's license and DMV clearance.
Must have access to reliable vehicle and maintain own auto insurance in accordance with EAH minimum requirements.
DESIRABLE ADDITIONAL QUALIFICATIONS
Two years of affordable housing multiple site experience
Experience in communicating with and reporting to regulatory agencies (i.e., HUD, TCAC, RHCP), partners, ownership boards, and senior management.
REL is preferred.
CRIMINAL BACKGROUND CHECK REQUIREMENTS
EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have received such an offer, you will be required to submit and pass our criminal background requirements. EAH also verifies education and employment history. Any verified discrepancy (resume or online application) may delay your background check results and/or affect your eligibility to work at EAH. Please be advised that certain roles may also require fingerprinting due to legal requirements. If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening. Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH.
DRUG TESTING
EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH.
EAH Housing is an EEO employer. CA BRE #00853495 | HI RB - 16985
District Manager (Crescent Park / Nevin Plaza -1351, 1294)
Richmond, CA jobs
Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today.
What we offer.
We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility.
We believe in work / life balance.
15 days of vacation per year (which increases based on years of service)
10 paid sick days per year
13 paid holidays
We take care of our employees.
Competitive Salaries
403b Retirement Plan with 5% company match
Go 365 Wellness Program
Free Employee Medical Insurance
Affordable Dental & Vision Insurance
Flexible Spending Account
EAP - Mental Health, Financial and Legal Services
$1,500 Employee Referral Program
EAH Academy, an in-house training program
This position is full time District Manager to supervise Crescent Park and Nevin Plaza in Richmond, CA. This position requires high level of organization, efficiency, knowledge of HUD program and TCAC program and ability to interface well with applicants and market units without subsidy. Candidate must have experience with TCAC and Tenant-Based Section 8. Candidates must have valid DL, DMV clearance and a reliable vehicle with own auto insurance. REL is preferred. Salary range: $84,000 - $136,500 per year; hiring range for new employees is generally $84,000 - $110,250 per year, DOE. Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role.
COMPANY OVERVIEW
Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai'i, and plays a leadership role in local, regional, and national housing advocacy efforts.
EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our ****************** to learn more about us, our culture, and how we strive to maintain excellence in everything we do.
For immediate consideration please apply to requisition DISTR004220 on our website at ******************/careers
POSITION OVERVIEW
Responsible for direct supervision of on-site staff as Resident Manager for a particular property or properties, including the review, explanation, and reporting of financial reports to the Regional Property Supervisor, partners, and outside agencies. Assists Regional Property Supervisor in overseeing the physical, operational, and social aspects of a portfolio of properties. Develops and ensures adherence to operating procedures and reports and recommends appropriate policies that support EAH's strategic direction and plans. Understands and supports EAH's mission and core values.
RESPONSIBILITIES
Property Management
* Collects rents, makes bank deposits, prepares, and submits an accurate rent roll in a timely manner.
* Uses site computer software to accurately enter all relevant transactions as described in the REM Policies and Procedures and follows back up and transmission schedules.
* Verifies incomes and complies with HUD, Tax Credit or other regulations regarding income certifications and other documentation/correspondence. Completes annual and interim re-certifications in a timely manner. Conducts annual unit inspections at time of resident re-certification.
* Ensures security of all files and records.
* Maintains a waiting list, markets units and screens applicants for vacancies according to appropriate guidelines.
* Prepares and processes leases, security deposit agreements, inspections, and other forms for incoming residents. Conducts inspections for outgoing residents and prepares final closing statements.
* Supervises on-site staff with input from the Regional Property Supervisor on pay changes, counseling, and performance evaluations.
* Maintains regular office hours and assumes primary responsibility for tenant-management relations.
* Processes evictions with assistance from Supervisor.
* Assists with the preparation of budgets, common area reconciliations, and calculation of tenant charges.
* Regularly processes all invoices and submits to Accounting for payment.
* For HUD properties, ensures submission of vouchers by the 10th of the month.
* Walks the grounds daily with site inspection report, making sure that everything on the property is clean and in good order.
* Assists Regional Property Supervisor in developing specifications and obtaining bids from vendors/contractors to ensure quality work at reasonable cost.
* Purchases supplies not to exceed amount on employee contract without prior written approval of Regional Property Supervisor.
* Responsible for determining, tracking, and administering capital improvements and replacement programs, preventive maintenance, and capital improvement programs under the direction of the Regional Property Supervisor
Portfolio Administration
* Assisting Regional Property Supervisor, acts as liaison between site staff and central office. Leads participatory portfolio meetings every month, focusing on staff training, safety, communication, and motivation. Relays pertinent information from property meetings and communicates staff feedback to Regional Property Supervisor and/or Director, REM.
* Responsible for ensuring that all projects operate in compliance with all local, state, and federal law.
* Responsible for administering Illness and Injury Prevention Program at each property, ensuring staff safety training and review of Accident Investigation Reports, Inspection checklists, and Hazard Report logs. Conducts periodic inspections. Ensures that each complex has a firmly established Emergency Action and Fire Prevention Plan. Works with on-site staff as necessary to ensure full compliance.
* Researches and responds to various resident, owner and/or vendor issues that cannot be delegated to the Resident Manager; ensures that fair housing practices are followed in all resident relations.
* Responsible for file compliance at each property in portfolio, working with on-site staff as necessary to ensure full compliance.
* Responsible for approving all new move-ins and recertifications, ensuring that on-site staff is using correct and most current leases, house rules, etc.
* Ensures that correspondence, contracts, and other property-related documentation are secured in EAH File Room. Also saves documentation to EAH shared computer files as appropriate.
* Oversees and/or assists lease-ups of new properties and ensures smooth transition into EAH portfolio.
Fiscal Management
* Responsible for achieving desired internal financial benchmarks for each asset within portfolio as defined by the Regional Property Supervisor, Director, REM and Traffic Light Report. (Includes occupancy levels, income levels, and cash flows.)
* Consults with appropriate corporate and on-site staff in developing and monitoring capital needs budgets, operational planning, and financial planning for new properties (including any new lease-ups).
* Responsible for full compliance with management agreement for each property.
* Monitors and analyzes monthly financials and variances.
* Reviews accounts payable for properties and strategizes "work-out" plan for aged payables.
* With assistance from on-site staff, prepares annual operating budget.
* Responsible for properties operating within budget. Anticipates, reports, and addresses any situations that may result in a property not operating within budget.
* Provides input to Regional Property Supervisor and makes recommendations regarding scheduling capital expenditures less than $5,000 for each community. (May be a different amount for larger properties.)
* Monitors reserve levels and processes draws on replacement reserves.
* Works with Resident Manager and attorney on evictions and collections.
* Ensures that property management fees and payroll expenses are being charged, billed, and collected in an effective and timely manner.
* Ensures resident satisfaction and retention.
Physical Management (in conjunction with Facilities Coordinator)
* Responsible for maintaining physical assets in accordance with company standards.
* Negotiates awards and coordinates service contracts within established EAH parameters.
* Conducts site visits (physical evaluation of properties and units) at a minimum of twice per month for the purpose of enforcing company policies and procedures including standards of safety, security, cleanliness, property attractiveness, and routine and preventive maintenance.
Communication and financial reporting to management, regulatory agencies, partners, ownership boards and fee managed owners.
* Develops, analyzes, and compiles various Property Management reports on a timely basis.
* Working with Operations Department, responsible for timely preparation of annual management certifications, contract renewals and rent increases of HUD properties, submitting to Regional Property Supervisor for approval, and then submitting to HUD Project Manager for approval.
* Communicates with and reports to boards, owners, and/or partners as needed; primary point of contact with HUD Project Manager, TCAC & RHCP, CHFA, and limited partners- prepares reports and responds to requests for information as needed, directly or through the Regional Property Supervisor.
Other
* Maintains confidentiality of resident, applicant, and or employee information
* Attends mandatory trainings and as needed board, and other community meetings.
* Actively participates in EAH's Injury and Illness Prevention Plan.
* Regular attendance and predictable.
* Other duties as assigned.
SUPERVISORY RESPONSIBILITIES
Supervises Resident Managers and other on-site personnel.
* Orients new employees to position.
* Trains staff on emergency procedures and employee safety.
* Approves timesheets and time-off requests.
* Recommends pay and completes timely status changes.
* Sets and oversee employee work schedules.
* Provides performance feedback to employees, including coaching, counseling, and disciplining.
* Conducts regular meetings for discussions, problem solving, encouraging, and training.
QUALIFICATIONS
High school diploma or equivalent. Three years of Property Management experience.
OTHER REQUIREMENTS
* Must have valid driver's license and DMV clearance.
* Must have access to reliable vehicle and maintain own auto insurance in accordance with EAH minimum requirements.
DESIRABLE ADDITIONAL QUALIFICATIONS
* Two years of affordable housing multiple site experience
* Experience in communicating with and reporting to regulatory agencies (i.e., HUD, TCAC, RHCP), partners, ownership boards, and senior management.
* REL is preferred.
CRIMINAL BACKGROUND CHECK REQUIREMENTS
EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have received such an offer, you will be required to submit and pass our criminal background requirements. EAH also verifies education and employment history. Any verified discrepancy (resume or online application) may delay your background check results and/or affect your eligibility to work at EAH. Please be advised that certain roles may also require fingerprinting due to legal requirements. If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening. Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH.
DRUG TESTING
EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH.
EAH Housing is an EEO employer. CA BRE #00853495 | HI RB - 16985
Hotel General Manager
Cambria, CA jobs
Role Description
This is a full-time on-site role for a Hotel General Manager located in Cambria, CA. The Hotel General Manager will be responsible for overseeing the day-to-day operations of the hotel, including managing staff, ensuring excellent customer service, handling budgeting and financial tasks, and overseeing all operations.
Qualifications
General Management and Business Management skills
Experience in customer service and ensuring guest satisfaction
Budgeting and financial management skills
Excellent communication and leadership skills
Strong problem-solving and decision-making abilities
Ability to work collaboratively with a diverse team
Experience in the hospitality industry is a plus
Bachelor's degree in Hospitality Management or related field
General Superintendent
Chicago, IL jobs
STRUCTURAL integrates technology-driven solutions with specialty contracting services to improve, protect, and enhance the existing infrastructure of owners directly, and in partnership with designers and contractors. STRUCTURAL offers a wide range of specialty repair and maintenance services and is the largest concrete repair contractor in the United States, with roughly 2,500 employees working from locations nationwide and in select international markets. STRUCTURAL is the open-shop contracting business line of Structural Group.
We are currently recruiting for a Construction Superintendent to be based in Cincinnati as we grow into the Ohio Valley Region. As a Superintendent for STRUCTURAL you will be responsible for providing high level management to other field leaders as well as our open shop crews that make our nation's structures stronger and last longer.
As a successful candidate, you will also be responsible for:
Working closely with Project Managers, Division Managers and other leaders within the STRUCTURAL Industrial business line
Participating in pre-project and pre-task planning activities then disseminating planning details to field crews
Motivating team members to work together to accomplish tasks, coordinate work activities with other construction project activities and assign work to employees, based on material and worker requirements of specific jobs
Ensuring crews are operating all tools and equipment in a safe, proper and productive manner
Providing training and assistance to crews in the performance of work-related tasks
Assisting Project Managers in evaluating various production rates related to the project
Completing all essential paperwork in a clear an accurate manner
Interviewing and hiring of new field employees
Providing leadership to our Company's Safety 24/7 culture
Candidates who meet the following criteria may be considered for this exciting position based in our large Operations division:
High school degree or equivalent
8+ years of experience in general construction with at least 3 of those years in a Foreman or Assistant Superintendent role
Prior experience in general repair type projects to include concrete repair, structural strengthening, waterproofing, corrosion control, etc.
Previous experience running 4 projects simultaneously - Ideally in an industrial construction environment
Proven ability to supervise various levels of field managers as well as crews with minimal subcontract oversight
Demonstrated ability to read, interpret and execute to construction drawings and contract specifications
Established dedication to safety and ability to display adherence to our Company's operating principles
Proven experience to produce look-ahead schedules and work with other construction documents as required by the project
Demonstrated ability to communicate effectively with the customer, crew and project teams
Intermediate computer skills and construction math skills
Our ideal Superintendent candidate is an innovative but decisive field manager who can work effectively in a highly collaborative, team-based environment; has the ability to set goals and expectations and hold others accountable; can encourage and mentor others; is approachable, empathetic and outgoing; can quickly gain trust and respect; and is able to establish and maintain relationships.
STRUCTURAL is proud of a company culture that promotes 24/7 safety and quality. We offer competitive compensation and benefits including medical and dental insurance, 401(k), paid holidays, vacation, tuition reimbursement, career development and growth opportunities, and a caring work environment.
EOE/M/F/D/V
STRUCTURAL is committed to a Safety 24/7 culture and offers competitive compensation and benefits including medical, dental insurance, 401(k), paid holidays & vacation, tuition reimbursement, career development and growth opportunities, and a caring work environment.
Auto-ApplyeCommerce General Associate
Cicero, IL jobs
The Salvation Army - Making a Difference in Your Community
Cicero, IL
Pay Rate: $17/Hour
About Us
The Salvation Army is an international movement and evangelical part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Through our eCommerce operations, we extend our reach to serve more communities while supporting our vital community programs.
Position Overview
Join our dynamic eCommerce team as a General eCommerce Associate, where you'll play a crucial role in our online retail operations. This position offers an exciting blend of digital commerce, product curation, and mission-driven work that directly supports our community programs.
What You'll Do
- Curate and process high-quality merchandise for our online platforms
- Capture professional product photography using studio equipment
- Create detailed, engaging product listings on eBay and other platforms
- Handle customer inquiries with care and professionalism
- Process orders and ensure optimal packaging for shipping
- Participate in authentication processes for designer items
- Maintain organized workspace and inventory systems
- Contribute to meeting department productivity goals
What You'll Need
Required Qualifications:
- High School Diploma or GED
- Strong English communication skills (written and verbal)
- Basic computer proficiency with willingness to learn new systems
- Attention to detail and quality focus
- Ability to work collaboratively in a team environment
- Physical capability to handle merchandise (up to 50 lbs regularly)
Preferred Experience:
- Previous eCommerce or retail experience (eBay, Amazon)
- Experience with photography and basic photo editing
- Familiarity with Microsoft Office Suite
- Background in social service or faith-based organizations
Physical Requirements
- Ability to stand for extended periods
- Capability to lift up to 50 lbs regularly (occasionally up to 100 lbs)
- Manual dexterity for packaging and handling merchandise
- Visual acuity for detailed photography and product inspection
General Manager
Los Angeles, CA jobs
Job Description
The Store Manager is responsible for operating the restaurant in an efficient, profitable, safe, clean manner while giving a "Great experience every time" to each customer. The general manager will supervise, provide direction, and assist staff in all areas of the business. Key areas of focus are customer service, sales, marketing, product quality, service, safety, and cleanliness.
Essential Functions:
Team with Regional Manager in the execution of the restaurant's business plan as directed.
Manage entire operation of restaurant during scheduled shifts.
Assigning tasks and creating work schedules to ensure adequate shift coverage.
Monitors inventory levels, orders supplies, and manages deliveries.
Ensure store meets health, food safety, and safety regulations.
Exercise good judgment in decision-making and reporting issues to the GM.
Resolves customer issues or complaints.
Coordinates training sessions and ensures workers meet basic skill requirements and job performance.
Maintain critical standards for product and service quality, restaurant cleanliness and sanitation, and speed of service.
Market the restaurant through publicity.
Build sales and manage the restaurant budget.
Assist in optimizing profits by controlling product and labor costs.
Ensures the restaurant is in accordance with established company standards, policies and procedures.
Identify talent, interview, and hire new Crew.
Participate in personnel decisions regarding the restaurant team, including transfers and terminations.
Helping in any area of the restaurant when circumstances dictate.
Ensure Key Practices are followed during the shift.
Ensure team members follow health and safety guidelines for a clean and safe environment.
Requirements:
Two or more years' restaurant experience (fast food/QSR management experience preferred.)
High school diploma or equivalent required.
Ability to handle pressure in a fast paced commercial operation for long periods of time.
Manage a group of diverse staff who have different abilities.
Ability to take direction and delegate tasks effectively.
Comprehensive knowledge of relevant Health & Safety rules and regulations.
Willing to work flexible hours to cover evenings, weekends and holiday periods.
Must have excellent customer service skills, exhibit good manners, proper personal hygiene, positive attitude, and promptness.
Working knowledge of computers.
Charley's and Eureka Food Enterprises is an Equal Employment Opportunity employer committed to fostering, cultivating and preserving a culture of diversity and inclusion. We embrace and encourage our employees' differences in age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status and other characteristics that make our employees unique.
Job Posted by ApplicantPro
Taproom Restaurant Assistant Manager
El Paso de Robles, CA jobs
Job Details Management Paso Robles - Paso Robles, CA Full Time $27.00 - $31.00 HourlyDescription
Firestone Walker Brewing Company began as a small brewery with roots in the wine country on California's Central Coast. Now a regional craft brewery, our singular purpose remains - to craft the world's best beers. Passionately in pursuit of the perfect beer… and never satisfied.
Job Summary:
We are looking for an Assistant Manager for the Paso Robles Restaurant who will assist the GM with overseeing and coordinating the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
Essential Job Duties and Responsibilities:
Specifically, the responsibilities of the position include, but are not limited to:
Primarily responsible for managing the Front of House
Supervising all employees working in Front of House and Back of House
Handling all hiring and terminations of all employees under employee's supervision
Training and development of all personnel under employee's supervision
Recommending wage increases and promotions for all personnel under employee's supervision
Completing performance evaluations for staff
Handling employee complaints
Disciplining employees; administer prompt fair and consistent corrective actions for violations of company policies, rules or procedures
Deciding employees' work schedules
Planning and assigning work to employees as required by anticipated business activity
Determining work techniques to be used
Deciding on the types of work, materials, supplies, machinery or tools to be used by employees
Controlling the flow and distribution of merchandise, materials and supplies
Providing for the safety of employees and property
Enforcing Employer's rules and personnel policies
Preparing departmental budgets
Resolving problems or complaints within the department and assuming overall responsibility for all aspects of the department
Order merchandise and beer for the Restaurant; ensure all products received are in correct unit count and condition as deliveries are made
Provide advice and suggestions to the General Manager as needed
Comply with and enforce all federal, state county and municipal regulations that pertain to the restaurant, health & safety, and personnel
Ensure all patrons feel welcome and are given responsive, friendly and courteous customer service at all times
Work with the kitchen management to ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards
Complete administrative and human resource paperwork and communications in an organized and timely manner
Ensure all equipment and property is kept clean and in good working condition through inspections and preventative maintenance programs
Control cash and receipts by adhering to cash handling and reconciliation procedures
Fill in where needed to ensure efficient operations and guest service standards are met
Other duties/projects as assigned
Qualifications
High school diploma or equivalent; bachelor's degree in management or a business-related field preferred. Three to five years of prior management experience in a restaurant
Must be 21 years or older Must be able to obtain Food Handlers Card within 30 days of hire
Must be able to obtain California Responsible Beverage Service certification within 60 days of hire
Strong verbal and written communication skills and capable of communicating effectively with customers, management and co-workers
Strong customer service and management skills
Team player with strong interpersonal and leadership skills
Knowledge of P&L, budgeting, sales goals and forecasting
Able to work flexible hours necessary to manage and operate the restaurants effectively
Basic math skills and ability to use a POS system, ability to operate a computer, and proficient in Microsoft office suite of programs
Employee must be able to work in a standing position for long periods of time and be able to frequently lift up to 50 pounds
What Firestone Walker Offers:
Competitive rate for an experienced individual with the right skills
Salary Range: $27-31/hour
An excellent benefits package including:
100% paid premiums for employee including medical, dental, vision, & life insurance
Accrued PTO (rate of 13 days per year)
Paid Sick Leave (48 hours per year)
401(k) retirement plan including company paid profit sharing & 4% matching
10 paid holidays per year
50% off employee discount on food, beer, and merchandise
Periodic beer giveaways for employees 21+
Inclusive company culture that values and develops our employees
FSA plan to save tax money on out of pocket medical and dependent care expenses
Please submit your resume with your work experience when applying. Firestone Walker is an Equal Opportunity Employer.
Guest Experience Manager
Philadelphia, PA jobs
Guest Experience Manager
FLSA Classification : Exempt
Reports to Title: Guest Experience Director
Department: Business Operations
Position Type: Full Time, 37.5 hrs./week
Created By: Chris Rizzo
E-8
Summary/Objective
The Guest Experience Manager will supervise and execute all aspects of the museum floor operations with a primary focus on the ticketing and guest services functions. This customer-focused position must ensure that all of the areas perform successfully, meeting the operational, professional, and customer standards of the museum to deliver a world-class visitor experience.
Essential Functions -- Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions
Supervise all departmental staff members and assist with any job function when needed
Successfully oversee the daily operating plan, including management of first aid and lost and found
Create a fun, positive, inclusive team environment for all staff members
Monitor departmental standards with a focus on delivering a World Class Visitor Experience
Manage and evaluate staff performance
Responsible for staffing; including recruiting, interviewing, hiring, and training
Assist with customer service training and reward and recognition programs for all front line staff
Assign and adjust staff members on the daily schedule to cover the museum based upon the days business pressures
Establish a significant presence on the floor to ensure all areas are operating successfully and that the staff members are having fun
Ensure the security of all revenue collected through the ticketing area by observing established theft deterrence measures
Execute the daily box office cash out including verifying all vouchers and coupons
Responsible for safe reconciliation and ordering operating funds as needed
Additional eligibility requirements - Include work hours, schedule, and physical requirements
The work schedule is subject to change at any time based upon business needs and attendance
Must be available to work evenings, weekends, and holidays
Must be able to stand and walk for long periods
Required/Preferred Education and Experience
A Bachelor's degree is preferred or a minimum of 3 to 5 years of experience managing staff in a sales and customer service setting are required
Proven success operating within a high volume ticketed venue or visitor facing organization
Experience coaching, motivating, and monitoring staff members in a fun, energetic environment
Required Competencies - Knowledge and behaviors needed to be successful in a job.
Ability to handle multiple tasks, make decisions and work in a busy environment
Outgoing, positive, and team-oriented personality
Excellent coaching and training ability and a proven track record of managing employees while providing excellent customer service
Customer service oriented
Strong problem-solving skills
Ability to appreciate and be sensitive to the feelings of others
Professional/Work Ethic
Excellent Oral communication skills
Positions Dimensions -- Titles and number of people in each title reporting to this position
All Floor Staff - the number will vary based on business needs. The min. 5 to 10, max. 50 to 70
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Auto-ApplyTaproom Restaurant Assistant Manager
El Paso de Robles, CA jobs
Firestone Walker Brewing Company began as a small brewery with roots in the wine country on California's Central Coast. Now a regional craft brewery, our singular purpose remains - to craft the world's best beers. Passionately in pursuit of the perfect beer… and never satisfied.
Job Summary:
We are looking for an Assistant Manager for the Paso Robles Restaurant who will assist the GM with overseeing and coordinating the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation.
Essential Job Duties and Responsibilities:
Specifically, the responsibilities of the position include, but are not limited to:
Primarily responsible for managing the Front of House
Supervising all employees working in Front of House and Back of House
Handling all hiring and terminations of all employees under employee's supervision
Training and development of all personnel under employee's supervision
Recommending wage increases and promotions for all personnel under employee's supervision
Completing performance evaluations for staff
Handling employee complaints
Disciplining employees; administer prompt fair and consistent corrective actions for violations of company policies, rules or procedures
Deciding employees' work schedules
Planning and assigning work to employees as required by anticipated business activity
Determining work techniques to be used
Deciding on the types of work, materials, supplies, machinery or tools to be used by employees
Controlling the flow and distribution of merchandise, materials and supplies
Providing for the safety of employees and property
Enforcing Employer's rules and personnel policies
Preparing departmental budgets
Resolving problems or complaints within the department and assuming overall responsibility for all aspects of the department
Order merchandise and beer for the Restaurant; ensure all products received are in correct unit count and condition as deliveries are made
Provide advice and suggestions to the General Manager as needed
Comply with and enforce all federal, state county and municipal regulations that pertain to the restaurant, health & safety, and personnel
Ensure all patrons feel welcome and are given responsive, friendly and courteous customer service at all times
Work with the kitchen management to ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking and serving standards
Complete administrative and human resource paperwork and communications in an organized and timely manner
Ensure all equipment and property is kept clean and in good working condition through inspections and preventative maintenance programs
Control cash and receipts by adhering to cash handling and reconciliation procedures
Fill in where needed to ensure efficient operations and guest service standards are met
Other duties/projects as assigned
High school diploma or equivalent; bachelor's degree in management or a business-related field preferred. Three to five years of prior management experience in a restaurant
Must be 21 years or older Must be able to obtain Food Handlers Card within 30 days of hire
Must be able to obtain California Responsible Beverage Service certification within 60 days of hire
Strong verbal and written communication skills and capable of communicating effectively with customers, management and co-workers
Strong customer service and management skills
Team player with strong interpersonal and leadership skills
Knowledge of P&L, budgeting, sales goals and forecasting
Able to work flexible hours necessary to manage and operate the restaurants effectively
Basic math skills and ability to use a POS system, ability to operate a computer, and proficient in Microsoft office suite of programs
Employee must be able to work in a standing position for long periods of time and be able to frequently lift up to 50 pounds
What Firestone Walker Offers:
Competitive rate for an experienced individual with the right skills
Salary Range: $27-31/hour
An excellent benefits package including:
100% paid premiums for employee including medical, dental, vision, & life insurance
Accrued PTO (rate of 13 days per year)
Paid Sick Leave (48 hours per year)
401(k) retirement plan including company paid profit sharing & 4% matching
10 paid holidays per year
50% off employee discount on food, beer, and merchandise
Periodic beer giveaways for employees 21+
Inclusive company culture that values and develops our employees
FSA plan to save tax money on out of pocket medical and dependent care expenses
Please submit your resume with your work experience when applying. Firestone Walker is an Equal Opportunity Employer.
Taproom Restaurant Assistant Manager
Buellton, CA jobs
Job Details Buellton - Buellton, CA Full Time $27.00 - $31.00 HourlyDescription
Under the direction of the General Manager, the Assistant Manager assists with overseeing and coordinating the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness, and sanitation.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Specifically, the responsibilities of the position include, but are not limited to, the following activities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
Recommend wage increases and promotions for all personnel
Evaluate personnel's efficiency and productivity
Complete performance evaluations for staff
Manage employee-related issues and utilize appropriate corrective action
Plan employees' work schedules and assign work as required by anticipated business activity
Determine work techniques, supplies, machinery to tools to be used by staff
Control the flow and distribution of merchandise, materials, and supplies
Ensure the safety of employees and property
Enforce company policies and procedures
Prepare departmental budgets
Assume overall responsibility for all aspects of the department.
Order merchandise and beer for the taproom to and ensure all product received is right count and condition
Give advice and suggestions to the General Manager as needed
Comply and enforce all federal, state, and city regulations that pertain to the restaurant including health & safety
Ensure all patrons feel welcome and are given responsive, friendly, and courteous customer service
Work with kitchen management to ensure that all food and products are consistently prepared and served according to the restaurant's recipes, portioning, cooking, and serving standards
Execute administrative and HR documentation in an organized and timely manner
Verify that equipment and property is kept clean and in good condition through inspections and preventative maintenance programs
Administer cash and receipts by adhering to cash handling and reconciliation procedures
Fill in where needed to ensure efficient operations and guest service standards are met
Other duties as assigned
SUPERVISORY RESPONSIBILITIES:
Direct responsibility for all FOH staff and supervise BOH staff
Handle onboarding and terminations of all employees
Train and develop personnel and ensure any required certifications or trainings are completed
Qualifications
REQUIRED QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
.
High School Diploma or Equivalent
Bachelor's degree in business or related field a plus
Experience level
3-5 years of prior restaurant management experience
Must be 21 years of age or older
OTHER SKILLS AND ABILITIES:
Basic mathematical skills
Ability to effectively communicate verbally and in writing
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to develop new and unique ideas
Knowledge of profit and loss, budgeting, sales goals, and forecasting
WORK ENVIORNMENT:
The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
Required to stand, walk, use hands to handle or feel
Reach with hands and arms; bend or stoop; and talk or hear
Must be able to work in a standing position for long periods of time
Must be able to frequently lift up to 50 pounds with assistance
Exposed to varying levels of noise and temperatures indoors and outdoors
What Firestone Walker Offers:
Competitive rate for an experienced individual with the right skills
Salary Range: $27-31/hour
An excellent benefits package including:
100% paid premiums for employee including medical, dental, vision, & life insurance
Accrued PTO (rate of 13 days per year)
Paid Sick Leave (48 hours per year)
401(k) retirement plan including company paid profit sharing & 4% matching
10 paid holidays per year
50% off employee discount on food, beer, and merchandise
Periodic beer giveaways for employees 21+
Inclusive company culture that values and develops our employees
FSA plan to save tax money on out of pocket medical and dependent care expenses
Please submit your resume with your work experience when applying. Firestone Walker is an Equal Opportunity Employer.
General Manager
Stroudsburg, PA jobs
Ready for the chance to help lead a restaurant and team to success? Apply for a General Manager position today!
Our team is made up of hard working, fast-paced, and dedicated staff who love what they do and those they work with. When you join us, you're joining a group who loves to serve, grow, and succeed together. As the General Manager, you're the leader of the pack. You'll teach, advise, grow, and help your staff succeed.
At Wendy's, people always come first. That includes our customers and our valued team. It's a legacy we live every day. As the General Manager, you'll pass this message on through your team and create the culture of service in your restaurant.
An ideal General Manager candidate is goal-oriented, has an entrepreneurial spirit, and works hard every day to meet and exceed your restaurant's plans.
Wendy's is one of the most opportunity-filled companies to work for. Up to 95% of our Executive Teams are promoted from within. As a General Manager, you'll have the opportunity to continue to work your way up and advance your career.
Some things you can look forward to as a General Manager:
Flexible full-time or part-time work schedule
Competitive pay and generous benefits, including employee meal discounts
One-on-one, self-paced training and promotion from within
A sense of ownership over your restaurant
A chance to learn valuable restaurant operations
Sound like you? We want to talk. Click Apply below to get the conversation started. If our needs match yours, we'll be in touch ASAP.
RESPONSIBILITIES
Trains, monitors, and reinforces food safety procedures
Works with the leadership team to meet sales goals
Manages food and labor costs
Executes company policies and procedures
Monitors food inventory levels and orders product when necessary
Manages and maintains safe working conditions
Manages crew member employees in a manner that maximizes crew retention
Interviews and hires team members
Provides proper training for crew members
Anticipates and identifies problems and initiates appropriate corrective action
Maintains fast, accurate service and provides top-notch customer service to every guest that comes into our fast food restaurant
Ensures continual improvement of Quality, Service, and Cleanliness
Maximizes store sales goals versus budget, including participation in marketing programs
QUALIFICATIONS
College degree or equivalent experience in operations
Three years of restaurant experience at a minimum
Experience in supervising and managing staff
Fluent English-speaking and writing skills
Exhibit a sense of urgency
Neat, clean, and professional appearance
Able to lift 35 pounds to waist level
Guest-friendly demeanor
Willing to assume around-the-clock responsibility for restaurant operations
Willing to work normal schedule of 50+ hours per week (all shifts)
ServSafe Certified
Auto-ApplySite Associate (Part-Time) - General Pool
Santa Monica, CA jobs
JOB TITLE: Site Associate (Part-Time) - General Pool
REPORTS TO: Varies
SCHEDULE: Varies
STATUS: Part-Time, 16 hours/week, Non-Exempt
CELL PHONE Reimbursement
DRIVER POSITION: No
SALARY RANGE: $21.00-$22.00/hr
ABOUT US:
Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low-barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.
SPY is a unique social impact agency that is committed to overcoming structural barriers to equity, community collaboration, and innovative youth-focused programming. If you have the skills, passion, and collaborative spirit, join our growing team of nearly 100 employees.
SPY strives to attract and develop individuals who reflect a broad spectrum of diversity, including (but by no means limited to) racial, ethnic, gender identity, and socioeconomic dimensions. We believe that the inclusion of diverse perspectives is essential to achieving long-term, systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving.
Summary
Site associates main duties are to provide direct assistance and support to SPY's clients that are experiencing a housing crisis and homelessness through clinical engagement and intensive case management services and to provide support and services to residents, most of which have a variety of complex health, functional and social needs, in order to help them transition back into the community. The ideal candidate will need to have previous experience working with transitional-aged youth experiencing homelessness and youth between the ages of 12 and 27.
WHAT YOU'LL DO:
Act as the first point of contact for all new youth residents at the site/location. Greet and build rapport with residents on a daily basis; encourage residents to engage with ABH programming and services.
Ensure the grounds and facility are safe and secure for residents, staff and volunteers.
Organize and coordinate engagement activities; support ABH programming as needed.
De-escalate conflict and provide crisis intervention and mediation to youth as needed.
Collaborate with the case management team to coordinate members' care and to ensure they receive the services and support they need to achieve and maintain physical and mental health, and housing stability.
Keep detailed notes and track data in the SPY database and external databases as needed.
Complete and submit all required forms, case records, statistical reports and documentation to appropriate parties within designated timelines.
Develop close working relationships with local service providers, outreach workers, case managers, and collaborative agencies.
Utilize harm-reduction, trauma-informed, and housing-first approach.
Participate in meetings with collaborative agencies and other community meetings as directed.
Maintain safety and support on the grounds common area
Do daily duties like temperature checks/daily verifications for members.
Perform daily bungalow check-ins
Maintain a healthy and professional manner with members
Support during breakfast, lunch, and dinner prep
Other duties and responsibilities as assigned to support the mission of the program and organization
Requirements
Requirements
SKILLS YOU'LL NEED:
Best practice models including: Housing First, Positive Youth Development, Authentic Youth Engagement, Motivational Interviewing, Harm Reduction, Trauma-Informed Care, Critical Time Intervention.
Self-Starter skill set, requiring the ability to develop relationships, build rapport and trust with members, community partners, volunteers, and staff.
Strong verbal and written communication skills, including organizational, detail and interpersonal skills.
Ability to uphold Access Center policy and procedure with members, staff, volunteers, and community partners
Ability to work effectively with people of diverse races, ethnicities, sexual orientations, and gender identities in a multicultural environment.
Works cooperatively with individuals, groups and organizations with diverse mission, composition, function, capacity and geographic location.
Understanding of homeless services including CES and HMIS database.
Strong understanding of LA County foster care and juvenile justice systems, including foster care placement options, participant rights and eligibility, and discharge planning processes.
Strong belief in a growth mindset, self-determination, and psychological resilience.
Must have a valid CA Driver's License, proof of insurance, and a clean driving record
BACKGROUND YOU'LL NEED:
1+ years of case management or related experience working with unhoused and at-risk TAY preferred
1+ years experience working in a drop-in center, access center, or access point preferred
Knowledge and experience working with co-occurring populations (chronic health conditions, mental health and substance abuse) preferred
Knowledge and experience working with LA-based housing resources, partners, and programs.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:
Prolonged periods of sitting at a desk and working on a computer.
Changes in the environment, such as the office or outdoors.
Physical effort/lifting, such as sedentary- up to 15-20 pounds at times.
SPECIAL CONDITIONS:
Mandated Reporting Requirements: The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.
COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. If not fully vaccinated, weekly COVID-19 testing is necessary depending on the program. Please submit proof of vaccination to ************************. To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are limited.
Driver Positions:
Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver's license and proof of insurance. Job offers are contingent upon a satisfactory driving record. Examples of an unsatisfactory driving record include:
Suspended or revoked license
Three or more moving violations in the past 36 months
Any violations, including drugs, alcohol, controlled substances, within the past 24 months
Reckless driving, including hit and runs, within the past 24 months
At fault accidents, resulting in fatality or serious injury, within the past 5 years
The motor vehicle record will need to include a review of all states listed on the individual's employment application and resume. See instructions on obtaining your driving record below:
**************************************************************************************************************
For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued.
BENEFITS & PERKS:
Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and vacation/sick time. We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth.
EEO STATEMENT:
All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law.
Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.
Please include references in your application.
Salary Description $21.00-$22.00
Site Associate (On-Call) - General Pool
Santa Monica, CA jobs
JOB TITLE: Site Associate (On-Call) - General Pool
REPORTS TO: Varies
SCHEDULE: Varies
STATUS: Part-Time, 16 hours/week, Non-Exempt
CELL PHONE Reimbursement
DRIVER POSITION: No
SALARY RANGE: $21.00-$22.00/hr DOE
ABOUT US:
Safe Place for Youth (SPY) is the leading service provider for youth experiencing or at-risk of homelessness in West Los Angeles. Founded in 2011, our agency offers trauma-informed, low-barrier programs that support young people in exiting the streets and achieving stability so that they can thrive, not just survive. Our robust continuum of care includes street outreach, drop-in services, health and wellness programming, case management, education and employment services, and housing programs.
SPY is a unique social impact agency that is committed to overcoming structural barriers to equity, community collaboration, and innovative youth-focused programming. If you have the skills, passion, and collaborative spirit, join our growing team of nearly 100 employees.
SPY strives to attract and develop individuals who reflect a broad spectrum of diversity, including (but by no means limited to) racial, ethnic, gender identity, and socioeconomic dimensions. We believe that the inclusion of diverse perspectives is essential to achieving long-term, systemic change. We explicitly seek applications from those who self-identify as coming from historically marginalized populations to enrich and elevate our equity-centered approach to problem-solving.
Summary
As a housing team member, the Site Associate will work in one of our 4 locations across Santa Monica, Los Angeles, Inglewood, and Hollywood:
A Bridge Home (ABH) [100 Sunset Ave, Venice, California 90291]
Roots To Grow [12536 Mitchell Ave, Los Angeles, CA 90066]
Stepping Stone [11810 Radio Drive, Los Angeles]
Podshare [4958 Melrose Ave, Los Angeles, CA 90029]
The Nest [823 S. Grevillea Ave, Inglewood, CA 90301]
Site Associates provide services for SPY members experiencing homelessness. The Site Associate is expected to provide support and services to residents, most of which have a variety of complex health, functional and social needs, in order to help them transition back into the community. The Site Associate assists residents in breaking the cycle of homelessness by engaging with members. The role will also support site safety and documentation and collaborate with other departments to ensure that residents have a successful onboarding stay. The ideal candidate will strongly understand direct service to at-risk populations and trauma-informed care. The ideal candidate will need to have previous experience working with transitional-aged youth experiencing homelessness and youth between the ages of 12 and 27.
WHAT YOU'LL DO:
Act as the first point of contact for all new youth residents at the site/location. Greet and build rapport with residents on a daily basis; encourage residents to engage with ABH programming and services.
Ensure the grounds and facility are safe and secure for residents, staff and volunteers.
Organize and coordinate engagement activities; support ABH programming as needed.
De-escalate conflict and provide crisis intervention and mediation to youth as needed.
Collaborate with the case management team to coordinate members' care and to ensure they receive the services and support they need to achieve and maintain physical and mental health, and housing stability.
Keep detailed notes and track data in the SPY database and external databases as needed.
Complete and submit all required forms, case records, statistical reports and documentation to appropriate parties within designated timelines.
Develop close working relationships with local service providers, outreach workers, case managers, and collaborative agencies.
Utilize harm-reduction, trauma-informed, and housing-first approach.
Participate in meetings with collaborative agencies and other community meetings as directed.
Maintain safety and support on the grounds common area
Do daily duties like temperature checks/daily verifications for members.
Perform daily bungalow check-ins
Maintain a healthy and professional manner with members
Support during breakfast, lunch, and dinner prep
Other duties and responsibilities as assigned to support the mission of the program and organization
Requirements
SKILLS YOU'LL NEED:
Best practice models including: Housing First, Positive Youth Development, Authentic Youth Engagement, Motivational Interviewing, Harm Reduction, Trauma-Informed Care, Critical Time Intervention.
Self-Starter skill set, requiring the ability to develop relationships, build rapport and trust with members, community partners, volunteers, and staff.
Strong verbal and written communication skills, including organizational, detail and interpersonal skills.
Ability to uphold Access Center policy and procedure with members, staff, volunteers, and community partners
Ability to work effectively with people of diverse races, ethnicities, sexual orientations, and gender identities in a multicultural environment.
Works cooperatively with individuals, groups and organizations with diverse mission, composition, function, capacity and geographic location.
Understanding of homeless services including CES and HMIS database.
Strong understanding of LA County foster care and juvenile justice systems, including foster care placement options, participant rights and eligibility, and discharge planning processes.
Strong belief in a growth mindset, self-determination, and psychological resilience.
Must have a valid CA Driver's License, proof of insurance, and a clean driving record
BACKGROUND YOU'LL NEED:
1+ years of case management or related experience working with unhoused and at-risk TAY preferred
1+ years experience working in a drop-in center, access center, or access point preferred
Knowledge and experience working with co-occurring populations (chronic health conditions, mental health and substance abuse) preferred
Knowledge and experience working with LA-based housing resources, partners, and programs.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:
Prolonged periods of sitting at a desk and working on a computer.
Changes in the environment, such as the office or outdoors.
Physical effort/lifting, such as sedentary- up to 15-20 pounds at times.
SPECIAL CONDITIONS:
Mandated Reporting Requirements: The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment.
COVID-19 Vaccination Requirements: Effective August 9, 2021, the State Health Officer has mandated that all workers, paid or unpaid, in homeless services organizations must provide proof of vaccination. If eligible for a booster shot, proof of booster is also required. If not fully vaccinated, weekly COVID-19 testing is necessary depending on the program. Please submit proof of vaccination to ************************. To request a reasonable accommodation or exemption, please get in touch with HR at the same email address. It's important to note that these accommodations are limited.
Driver Positions:
Applicants are required to provide a copy of their driving record from the Department of Motor Vehicles, along with a copy of their valid driver's license and proof of insurance. Job offers are contingent upon a satisfactory driving record. Examples of an unsatisfactory driving record include:
Suspended or revoked license
Three or more moving violations in the past 36 months
Any violations, including drugs, alcohol, controlled substances, within the past 24 months
Reckless driving, including hit and runs, within the past 24 months
At fault accidents, resulting in fatality or serious injury, within the past 5 years
The motor vehicle record will need to include a review of all states listed on the individual's employment application and resume. See instructions on obtaining your driving record below:
**************************************************************************************************************
For driver positions, driving is an essential job function and cannot be reasonably accommodated, employment may be discontinued.
BENEFITS & PERKS:
Safe Place for Youth offers a competitive benefit package including comprehensive health coverage, 403b with agency contribution, and vacation/sick time. We also offer unique perks including weekly meditation/mindfulness and professional development opportunities that are tailored to your individual career growth.
EEO STATEMENT:
All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. Safe Place for Youth does not discriminate on the basis of any protected status under federal, state, or local law.
Safe Place for Youth is an equal opportunity employer committed to a diverse and inclusive workforce. In addition, the organization will consider employment-qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.
Please include references in your application.
Salary Description $21.00-$22.00
General Manager
Fresno, CA jobs
Seeking experienced GENERAL MANAGER who assumes responsibility and is accountable for customer satisfaction, coaching/leading team and profitability of 4 departments in the Fresno dealership. GM plans, motivates and coordinates activities of management team using sound business management practices.
GTC (est. 1969) is a medium/severe service/heavy duty Commercial Truck Dealer with 5 locations throughout central California. The last 3 years, company celebrated “Platinum Prestige Standards” and dealership of the year runner-up last 2 year, the team accomplished a lot and did a terrific job. We have the strongest people in the business!
Offering best compensation package in industry (salary + incentive tied to results), healthcare insurance, vacation, and 401(k) + 2.5% employer match available. Standard work week operating hours. Work with a tenured management in place and terrific people in a wonderful and VERY supportive culture.
Responsibilities:
Responsible for profitability & success in 4 Fresno departments (Truck Sales, Lease/Rental (Idealease), Parts & Service).
Review critical metrics daily for each department and make necessary adjustments to increase production & efficiencies.
Meets with managers individually to develop monthly and annual goals and objectives, and to review actual performance with P&L's.
Develop and execute strategic plans and accomplish KPI.
Communicates company policies and procedures to all employees and ensures that they are understood and followed.
Provides enthusiastic leadership to help shape employees' attitudes and build morale.
Holds regularly scheduled managers meetings to ensure that every department is operating efficiently and profitably.
Hire, mentor and monitor performance of dealership team. Terminations when need.
Reviews all requests for training
Other tasks as assigned.
Qualifications:
Previous General Manager, Director experience.
Consistent track record of successfully meeting and exceeding sales goals
Minimum High School Diploma and/or GED equivalent required
Preferred 5-7 years of Management auto, diesel, manufacturing or operation experience
Excellent communication and customer service skills
Understanding of inventory control
Strong computer and phone skills
Professional appearance and work ethic
Ambitious, goal oriented, and able to work within a dynamic environment
Valid Driver's license and satisfactory Motor Vehicle Report (MVR)
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyGeneral Manager - Sparrows Lodge Palm Springs
Palm Springs, CA jobs
The General Manager will lead day-to-day operations, embodying the ownership's vision while ensuring seamless guest experiences and exceptional employee performance. This position will report to and be supported by CTH's leadership team, which is based in Santa Monica.
For more about us, visit: **************************
Key Responsibilities
Direct daily operations of all hotel departments in alignment with ownership's vision
Oversee and implement guest service programs to ensure exceptional experiences
Overseeing a food and beverage program
Hire, train, and manage hotel staff
Monitor and maintain financial goals and budgets
Oversee inventory controls and maintain guest room standards
Overseeing property maintenance
Additional responsibilities will be discussed during the interview process.
General Manager
Framingham, MA jobs
Full-time Description
Pure Barre is the national leader in barre fitness with more than 500+ franchise locations in the United States and Canada. We are currently hiring for our team in Pure Barre Framingham MA and seeking a qualified General Manager that is focused on driving sales and service excellence for our luxury fitness brand. This is the perfect opportunity to interact with clients on a daily basis to create a supportive and meaningful community!
Position Overview
The General Manager (GM) oversees all studio functions, from driving sales to managing day-to-day operations. This role is integral to the studio's success and serves as a key leadership position.
Requirements What We're Looking For:
Experience & Qualifications:
Proven background in General Management or similar leadership roles.
2+ years of fitness/health & wellness sales or relevant membership-based sales experience.
Previous management or supervisory experience required.
Strong understanding of B2C sales and the full sales cycle: lead generation ? pitch ? objection handling ? close.
Tech-savvy and proficient in studio software and data management tools.
Excellent communication skills (in-person, phone, email, and text).
Career-focused, punctual, and professional with strong attention to detail.
Traits We Value:
Competitive, optimistic, and driven by achievement.
Outgoing, friendly, and motivating personality.
Passionate about fitness and leading a healthy lifestyle.
Reliable transportation and flexible schedule (including weekends).
Trustworthy and capable of handling confidential information.
Key Responsibilities:
70% Sales & New Business Development:
Manage the full sales process, including memberships and retail.
Generate and nurture leads through grassroots marketing, networking, and community outreach.
Plan and participate in promotional events to increase brand visibility and membership leads.
Set and achieve membership and retail sales goals for your team.
Train, evaluate, and motivate Sales Associates to meet performance targets.
30% Management & Operations:
Oversee client accounts and membership retention efforts.
Lead studio staff, including scheduling, recruitment, and performance evaluations.
Work closely with Lead Teachers on instructor evaluations and class scheduling.
Manage payroll, studio inventory, and merchandising.
Ensure cleanliness, organization, and compliance with studio policies.
Handle high-level customer service issues independently.
Maintain an active presence on social media to promote the studio.
Hours & Schedule:
Full-time position, 40+ hours per week.
Studio operates 7 days a week, GM expected to work at least one night shift and one weekend shift.
Compensation & Benefits:
Compensation:
This role includes a competitive base salary, monthly commission, and quarterly bonuses tied directly to studio performance.? High-performing General Managers typically earn $70K-$80K+ annually.
Commissions: Unlimited earning potential based on a percentage of down payments on membership contracts.
Bonuses: Monthly/quarterly bonus opportunities based on sales goals.
Benefits:
Health insurance and 401(k) eligibility after 90 days of employment.
Two weeks paid vacation per year plus up to 40 hours of paid sick time (per state guidelines).
35% discount on retail.
Opportunities for bonuses, raises, and growth within the company based on studio and individual performance.
Onboarding & Training:
We set our GMs up for success with comprehensive training, including:
CRM software and studio systems training.
Sales process overview and script training.
Setting key performance indicator (KPI) expectations.
Enrollment in Pure Barre GM Training.
We're looking for someone who thrives in a fast-paced, dynamic environment and is excited to make an impact. If this sounds like the right fit for you, we'd love to hear from you! Ready to Apply? Let's start the conversation-reach out today to learn more!
Salary Description 40.000-70.000
DV Hotline & Intake Services Manager
Philadelphia, PA jobs
Job Description
Description & Responsibilities
The DV Hotline & Intake Services Manager supervises our Hotline & Intake staff at Women Against Abuse (WAA) (24/7 department) providing high quality and trauma informed client services that include safety planning, resources and referrals, safe haven intake, maintaining client records, all in accordance with our Agency standards.
In addition, they will serve as a liaison managing a coordinated effort between WAA, the Philadelphia Domestic Violence Hotline Collaborative (PDVH), the Philadelphia Office of Domestic Violence Strategies (ODVS), local hospital emergency rooms, Health & Human Service providers and other local & government agencies including the FBI's Human Trafficking division providing technical assistance and providing/recommending training needs.
Additional responsibilities include but are not limited to:
Regularly reviewing data & reporting, addressing and adjusting as needed.
Working with WAA Agency staff and PDVH to create on-going trainings & related materials.
Supporting the Evaluation & Learning Team on the quarterly ODVS reporting review and finalization.
Participating as a guest speaker in the Agency domestic violence advocate training (JARS), as needed.
Providing on-call coverage for the Residential Sites and Hotline.
Assisting clients and other staff in establishing and maintaining a safe and supportive community environment.
Working collaboratively with the Director of Facilities and Maintenance Supervisor to ensure rooms are turned over in a timely manner.
What WAA Can Offer You and What You'll Love About WAA
Annual Increases, Years of Service Recognition, EAP, Pay differential for agency observed holidays and declared inclement weather, Medical, Vision, Dental, PTO for Vacation, Personal, Holidays, accrual of Sick Days, & more
The mission of WAA is to provide quality, compassionate and non-judgmental services in a manner that fosters self-respect and independence in persons experiencing intimate partner violence through advocacy and community education. WAA's Core Values are Safety, Empowerment, Strength, Hope, Respect, and Integrity and we are committed to a work environment built on honesty, transparency, teamwork, accountability, and a high level of professionalism
Requirements & Preferred Qualifications
Master's Degree in Social Work, Psychology or related field OR an equivalent combination of education and experience, required.
A minimum of two (2) years Supervisory experience, required.
A minimum of two (2) years Case Management, behavioral health or related experience, required.
A minimum of one (1) year of residential services experience and at least one (1) year experience in crisis intervention or emergency shelter, required.
Demonstrated proficient computer skills including Microsoft Office (Excel, Outlook, Word, etc.) required.
Demonstrated effectiveness of crisis intervention, required.
Demonstrated ability to work effectively within a diverse community population, required.
Working in an urban setting with underserved communities preferred.
Demonstrated ability to work effectively as a team member, required.
Demonstrated commitment to service of others, required.
Demonstrated proficiency in communication, both verbal and written, required.
Experience working with survivors of domestic violence and/or intimate partner violence advocacy and issues, preferred.
Bilingualism or conversational in a language in addition to English is strongly preferred.
Demonstrated ability to effectively represent an advocacy agency or function, preferred.
Will be required to attend our Virtual Domestic Violence Advocate Paid Training, post hire (February 17 - March 5).
Must provide Satisfactory Child Abuse, Criminal and FBI clearances. (Any expenses paid by employer)
Women Against Abuse (WAA), a 501(c)3 nonprofit agency, is among the largest domestic violence agencies in the country and Philadelphia's leading domestic violence advocate and service provider. With over 170 staff, WAA serves two 100+ bed safe havens and 15 transitional housing apartments, legal services, hotline counseling, aftercare community-based services, prevention & education, and advocacy.
Women Against Abuse is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, veteran status, or any other protected characteristic as outlined by federal, state, or local law". Women Against Abuse's hiring decisions are based on merit, qualifications, and business needs.
Monday - Friday 40 hours per week (one day 1:00 PM - 9:00 PM) & rotational on call responsibilities
Salary Range: $53,000 - $60,800 based on years of experience
General Manager
Laguna Woods, CA jobs
Benefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We're a rapidly growing, award winning franchise that is not your typical company!
We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.
Benefits:
Leadership roles
Great pay
Valuable work experience
Increased social opportunities
Future references/referrals
Employer matching 401k plan
Requirements:
Ability to work with children
Excellent interpersonal communication and organizational skills
Job Title: General Manager
Reports to: Owner
FLSA Status: Exempt
Summary: Oversees the quality and success of Goldfish Swim School daily operations including staffing, pool operations, cash management, customer service, retail and vending department, private party operations and workplace employee activities.
Duties and Responsibilities:
Directs and controls the daily operations to ensure the school is running per GSS standard operating procedures.
Manages the staff of GSS to ensure high productivity, excellent performance and positive employee satisfaction.
Trains and oversees aquatics department to provide superior swim instruction to the students of GSS. Interacts with the Deck Supervisors and Lead Teachers on issues related to class scheduling, student progress, customer service and employee performance and training.
Provides sales and marketing training to all qualified sales staff.
Provides direction in the retail and vending departments to ensure a proper mix of products and pricing is achieved.
Trains and oversees private party staff to ensure that the GSS standard operating procedures are being maintained.
Gains knowledge and experience in the Links software to achieve a high level of competence in bookings, class scheduling, reporting and administrative functions.
Gains a high level of knowledge and experience in the GSS pool operations necessary to maintain a safe and sanitary swim environment.
Initiates and oversees workplace employee activities (“Fun” Department) with the goal of achieving improved employee satisfaction.
Directs and oversees the implementation of the Emergency Action Plan (EAP) and all safety procedures that pertain to the GSS facility. Trains all current staff on the GSS EAP.
Maintains current certifications and stays up-to-date professionally on the aquatics and management field.
Schedules staff and manages payroll.
Fulfills other duties and responsibilities as assigned by the Employer.
Education/Experience: High school diploma or GED required. Bachelor's degree in business administration, communications or equivalent is desired. Experience as youth sports instructor/coach, camp counselor or aquatics instructor/supervisor is preferred. Three to five years management experience is preferred.
Certificates and Licenses: Lifeguard, CPR/AED and First Aid certifications required.
Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate. Compensation: $27.00 - $33.00 per day
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There's more than vibrant colors, a tropical theme and happy children. There's something different, something extraordinary. Something truly GOLDEN. It's passion. Not just a passion for kids or a passion for swimming…it's a special passion for changing - even saving - lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You're also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it's more than a job - it's an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life's accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.
Auto-ApplyVisitor Services Manager
Pittsburgh, PA jobs
The Visitor Services Manager collaborates across the organization to ensure that all visitors are met with an inviting and dynamic first impression of the museum and leave equipped to engage more deeply with the museum on multiple levels. This position is central to the advancement of audience loyalty, encouraging membership sales, and attracting both new and repeat visitors through close collaboration with the departments of Learning and Visitor Experience and the Membership department. This position is the lead contact for the ticketing system and leads the daily operations of the admissions desks with a focus on excellent customer service. This position is also responsible for the hiring, training and scheduling of the Museum Experience Associates and supports the enhancement of a museum-wide commitment to a visitor-centered experience.
Hours:
35 hours per week, weekend and evening hours required. This position typically operates on a Wednesday-Sunday schedule.
Reports to:
Director of Enterprise & Visitor Services
Status:
Full-time, exempt with benefits
Salary:
$38,250 - $44,500, based on experience
Responsibilities:
Supervisory Responsibilities (40%):
Recruit, hire, supervisor, train, and coach Museum Experience Associates to ensure that the staff are properly equipped to successfully navigate frontline operations and feel confident in their day-to-day routines.
Schedule the Museum Experience Associates and distribute schedules in a timely manner.
Manage an active training and communication system for Museum Experience Associates to stay informed about current and upcoming exhibitions, programs, and other museum activities.
Serve as site-wide Manager on Duty during operating hours, including on weekends and during special events/programs.
Be adept and flexible in assisting with site-wide operations and department needs.
Ticketing and Visitor Services Responsibilities (30%):
Develop, implement, and maintain procedures for the admission ticketing system, includes working with Finance and IT to ensure terminal set-up, reliability, and security of all data and transactions.
Provide continual learning and training opportunities for the MEAs about reservation software, telephone etiquette, customer services practices, membership specials, education technology content, and general site knowledge.
Maintain coverage for call-offs and/or breaks as needed.
Oversee and troubleshoot both the reservation and POS software and hardware needs, this includes managing/resolving trouble tickets with outside vendors, troubleshooting the phones.
Administrative Responsibilities (30%):
Acting as team leader, assist the membership department with creating strategic opportunities for membership growth/sales on the front‐line
Work with the Membership Manager to ensure that updates are handled in a timely manner and that all MEAs have the most recent membership promotional materials and language.
Manage the configuration and language for the phone tree script.
Oversee the info @ mailbox.
Other duties as requested by management.
Qualifications:
Committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equity.
Availability to work evening and weekend events is required.
Must have at least two (2) years of previous supervisory experience in operations/customer service.
Bachelor's degree preferred, but supplemental additional experience will be considered.
The successful candidate will be an enthusiastic, energetic individual who communicates in a positive and professional manner, and enjoys working with people.
Must have demonstrable experience in managing projects equally well independently, and as part of a team.
Experience with Point of Sale (POS) systems required, Tessitura experience a plus.
Able to multi-task, meet deadlines, and work well in a fast-paced work environment.
Be an innovative problem solver, remain calm under pressure, and be capable of overcoming challenges as they arise.
Must possess strong oral and written communication skills.
The ability to communicate effectively with a wide variety of audiences is essential.
Must be proficient in all Microsoft Office applications including Outlook, Word, Power Point, and Excel.
Must have a valid driver's license.
Clearance of a background check.
The Frick Pittsburgh is an Equal Opportunity Employer that is committed to fostering a workplace culture of accessibility, inclusion, diversity, and racial equality and urges all diverse candidates to apply.
Auto-Apply