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Spire Hospitality jobs - 261 jobs

  • Busser

    Spire Hospitality 4.1company rating

    Spire Hospitality job in Goleta, CA

    Along Highway 1, our boutique hotel is 15 minutes from beaches, hiking trails, and downtown Santa Barbara. Reach the airport, Amtrak station, and University of California-Santa Barbara in less than 10 minutes. We're a short drive from Sandpiper Golf Club, Lake Los Carneros, and Goleta Monarch Butterfly Grove. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive part-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more. Join our dynamic Food & Beverage TEAM and play a crucial role in elevating our hotel's restaurant and outlet services! Food Runners are essential to the success of the restaurant team and will provide outstanding guest service by delivering food orders from the kitchen to customers' tables with a smile, ensuring a delightful dining experience. If you're committed to excellence and thrive in a fast-paced environment, we want you on our team. Essential Job Functions: • Deliver best-in-class service to our guests with engagement and thoughtfulness • Prepare food and beverage trays and carts in anticipation of incoming orders, ensuring everything is ready for prompt service • Retrieve food and beverage items from the kitchen, verifying that each order is complete with all food, beverages, alcoholic drinks, and condiments • Warmly welcome guests by serving beverages, breads, and butter to enhance their dining experience, and graciously replenish as needed to ensure their satisfaction • Swiftly refresh tables, and diligently reset all service-ware to create a welcoming and immaculate environment • Replenish and restock side-stands, to maintain smooth operations Compensation: $16.50/hour Physical Demands: • Kneel, stoop, grasp, lift and carry, and transport 50 - 75lbs • Manual dexterity of hands to use food and beverage equipment • Work most of the shift standing and moving about in the restaurant and kitchen areas Qualifications: Education: • High school diploma or its equivalent Experience: • Any combination of education, training or experience that provides the required knowledge, skills and abilities • Food Handlers Certification required • No prior experience required. Prior hospitality experience preferred. • Additional language ability preferred
    $16.5 hourly 60d+ ago
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  • Concierge Lounge Attendant (Elite Guest Services)

    Spire Hospitality 4.1company rating

    Spire Hospitality job in Burbank, CA

    Located directly across from Hollywood Burbank Airport, our hotel is within minutes from Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center. Make time for a delicious meal at one of our restaurants, offering innovative California cuisine and specialty cocktails. Plush bedding, mini-refrigerators, flat-screen TVs, large work desks and Wi-Fi will help you unwind and feel at home. 395 Rooms, 46,750 of event space, restaurants, Bar, and Coffee Shop. Company Overview: SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. Compensation: $17.50/hr Benefits: We offer a comprehensive full-time benefits package consisting of: medical, dental, vision, pet discount program, identity theft protection, Earned Wage Access to get paid before payday, pre-paid legal support, flexible spending accounts, 401K, life, critical accident, critical illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more! Essential Job Functions: The Role Overview We are seeking a gracious and detailed-oriented individual to serve as the face of our AM Concierge Lounge-an exclusive, private sanctuary akin to a members-only restaurant reserved for our most loyal Marriott Bonvoy guests. In this role, you aren't just serving food and beverages; you are curating a premium atmosphere where our elite guests can relax, work, and dine in comfort. Key Responsibilities Curate the Experience: Immediately welcome guests with a sincere, friendly greeting. Create personal connections by anticipating needs before they are spoken, ensuring every guest feels recognized and valued. Ambassador of Hospitality: Serve as a knowledgeable resource for our guests. Using professional communication, provide accurate information regarding outlet hours, meeting rooms, and shuttle services, while offering tailored recommendations for local attractions and dining. Food & Beverage Excellence: Maintain the lounge as a high-end "private restaurant" experience. Ensure the space is fully stocked with premium food and beverage offerings appropriate for the time of day, following strict food safety and handling procedures. Immaculate Presentation: Take ownership of the lounge's atmosphere. Keep the area meticulously organized, clean, and fresh to ensure a luxury feel throughout the day. Operational Standards: Monitor all lounge equipment (fridges, warmers, access doors) to ensure functionality. Proactively report any maintenance needs to Engineering and supervision to guarantee a seamless guest experience. Schedule & Commitment The "Early Bird" Advantage: This position operates on a rotating schedule with shifts beginning as early as 4:00 AM and ending at 12:00 PM. This is an ideal schedule for those who are early risers and enjoy having their afternoons free. Weekend Availability: As a hospitality hub, our weekends are when we shine the brightest. Mandatory weekend availability is required to ensure our guests receive consistent, five-star service during peak travel times. Qualifications: The ideal candidate is a morning person with a passion for service, high standards of cleanliness, and the ability to make every guest feel like a VIP in a private club setting Education: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge of skills and abilities. Experience: Prior customer service experience required. Prior Front Desk or other prior hospitality experience preferred. Licenses or certificates: CA Food Handlers Certification & TIPs Certified. CPR certification and/or First Aid training preferred. Spire Hospitality, LLC is an Equal Opportunity Employer, including people with disabilities and veterans _____________________________________________________________________________________
    $17.5 hourly 60d+ ago
  • Guest Services Attendant

    Accor Hotels 3.8company rating

    San Diego, CA job

    Breathe deeply, dream wildly, and discover a soulful sanctuary where finding yourself comes naturally. Magic sits around every corner and within every conversation. It enchants through the charm of Los Peñasquitos Canyon and the sunshine of San Diego. It's where classic meets cool, the fine unwinds into fun and inspiration leads to immersion. Bask in the San Diego sunshine and enjoy our five-star setting at Fairmont Grand Del Mar. Immersed in nature, the resort hosts 249 elegantly appointed guestrooms and suites, an 18-hole private Tom Fazio-designed golf course, a five-star spa and offers two dozen weekly outdoor activities across the 400 acres of dramatic canyon scenery including yoga, meditation and archery. The Grand includes six different dining venues, including San Diego's only three-Michelin starred restaurant, Addison. Growth and advancement are not only accessible but actively encouraged. We promote a balanced life for our colleagues and continually seek new ways to enhance our environment and support our beautiful home of San Diego. Job Description Rate of pay: $17.25/hour USD Responsibilities: The Guest Service Attendant's responsibilities include but are not limited to assisting all guests they come in contact with on the front drive. The Guest Service Attendant will assist guests with retrieving vehicles efficiently and assist with their luggage as well as other requests as needed. * Responsible for the delivery of Guest's to their room, luggage, messages and any other items for delivery within the Hotel * Consistently offer professional, friendly and engaging service * Ensure the timely and efficient transfer of luggage to and from the guest's room * To ensure the guest is familiar with their room upon arrival i.e. temperature control * Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests * This person will also assist with luggage for arriving and departing guests as needed. * The individual will also be responsible for ensuring all guests arriving by vehicle on the front drive or departing from the main building are assisted. * This person will ensure that all areas of responsibility are kept neat and clean for our guests and colleagues. * A basic knowledge of resort activities is required to ensure timeliness of customer needs, which would be outlined each day in a pre-shift briefing Qualifications * Previous customer related experience an asset * Excellent communication skills and a professional presentation * Strong interpersonal and problem solving abilities * Highly responsible & reliable * Ability to work well under pressure in a fast paced environment * Ability to work cohesively with fellow colleagues as part of a team * Ability to focus attention on guest needs, remaining calm and courteous at all times * High School graduate or equivalent is preferred. * Previous experience a plus. * Must have ability to communicate well both verbally and written. * Reading and counting is essential. * Must have a valid California license and clean driving record. * Excellent communication and guest service skills. * Must have a basic knowledge of the San Diego area including directions to areas of interest, restaurants and suggested local attractions. * An aptitude to secure minimum levels of skills and abilities that would allow for a proficient job orientation based on specific tasks and methods. This is in order to provide a safe environment for themselves and to their coworkers. Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. Fairmont Grand Del Mar is proud to be an Equal Opportunity Employer. EOE/M/F/D/V Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
    $17.3 hourly 60d+ ago
  • INSPIRE - Leadership Development Program - Rooms Operations

    Accor Hotels 3.8company rating

    Los Angeles, CA job

    At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. We invite you to join the world of luxury hospitality at Fairmont Century Plaza as part of our Inspire Program in Rooms Operations. This 12-18 month immersive leadership journey is designed to help you grow into a confident, capable first-time leader within Fairmont, making your mark within one of the world's most storied luxury brands. Through a combination of structured cross-exposure, Hotel Executive Committee mentorship, and real-world business impact, you'll build the skills, mindset, and experiences that will shape your career. Job Description: Your Development Journey: As an Inspire, your journey will unfold as follows: * Onboarding & Orientation: Embark on a comprehensive brand and service culture immersion, align on your cross-exposure schedule, and be introduced to your dedicated mentor and division team. * Cross-Exposure Experience: Broaden your division-specific expertise through hands-on, in-depth operational understanding in different functional areas within your division. * Business Impact Project: Apply your learning to a real-world business challenge, conceptualizing and executing a project that allows you to showcase your leadership, innovation, and strategic thinking. Enter a global competition to put your project on center stage. * Hotel Executive Committee Mentorship: Learn from an experienced leader who will help guide your growth, inspire your leadership journey and connect you to the Fairmont values. * Build your community: Connect with your peer community of Inspire participants from our network of hotels, enhancing your global mindset and support network. * Be Inspired: Join our virtual leadership speaker series connecting you with Senior Leader Throughout this program you will: * Build strong relationships and network with Hotel Executive Committee leaders and colleagues across the hotel. * Continuously develop leadership skills, build business acumen, and contribute to creating exceptional guest experiences. * Make meaningful impact and drive results within your assigned areas of focus. What's In it For You: * Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe * We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH * Salary: $75,000-$80,000 Qualifications * A recent graduate with a degree in Hospitality Management, Business Administration, or a related field. * Demonstrated passion for luxury hospitality and a strong desire to develop into a future leader in hotel operations. * Proven leadership potential, evidenced by academic achievements, extracurricular activities, or previous work experience. * Exceptional communication and interpersonal skills, with the ability to connect effectively with diverse groups of people. * Strong analytical and problem-solving abilities, with a proactive approach to challenges. * High level of adaptability, resilience, and a positive attitude in a fast-paced environment. * Embrace the Fairmont brand promise and luxury in your role and in all your interactions. * Foster an inclusive environment where every individual feels valued and respected. * Create an environment where colleagues are empowered, supported, and recognized. Additional Information Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the "Western White House," (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Visa Requirements: Must provide proof of eligibility to be employed in the United States of America. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
    $75k-80k yearly 60d+ ago
  • Steward

    Accor Hotels 3.8company rating

    Los Angeles, CA job

    At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. Job Description As a member of the Fairmont Century Plaza Stewarding Team, you are essential to the success of the Food and Beverage operation. You will work as a team, maintaining all cleanliness, sanitation and par stock standards in the kitchen, food preparation and back of the house areas, ensuring that all are in line with the Local Health Department and Departmental Guidelines. What you will be doing: * Ensure the kitchen and back of the house is clean, well maintained and organized at all times * Ensure floors are dry and clean at all times * Operate dish machines for washing all hotel dishes include chinaware, glassware, flatware * Operate pot-washing machinery * Maintain a hygienic working environment in accordance with Health Department regulations, Brand and Departmental Standards * Collects and removes trash from all areas of the Food & Beverage operation, adhering to the hotel travel path, ensuring to follow the established procedure for waste management, recycling and orca system * Ensure waste containers are kept clean and tidy * Carry out general cleaning as directed, including: sweeping, mopping up, washing up, emptying of waste/recycling bins and boxes ensuring placement in the correct containers * Cleans and sanitizes pots, pans, utensils, and other minor equipment routinely used in the kitchen following established procedures * Cleans and maintains floors and walls in kitchen and dish washing area by following cleaning schedules * Cleans and maintains all food carts and oven racks in designated cart washing area * Clean, sanitize and maintain all shelves and floors in walk-in coolers and freezers * Cleans and sanitizes dishes and related service ware following established procedures. * Clean large equipment as assigned, following established procedures and cleaning schedules. * Proper care and maintenance of all equipment in racking stacking, and storage to avoid breakage. * Consistently adheres to SDS (Safety Data Sheet) information related to the proper and safe use of chemicals in the workplace. * Ensure all equipment is clean and in good working order. * Load and unload the dishwasher in an safe, efficient and organize manner * Wash, Wipe, Sort, and stack and store all cleaned items in an organized and safe manner. * If any breakages or chipped items found then remove them from circulation and update the breakage and inventory register. * Clean, sanitize and close workstations. * Uses and maintains all equipment's according to manufacturer and department guidelines. * Report any maintenance or hazard issues * Assist in food distribution for all venues and events, or as directed by manager or chef on duty * Always maintain a clean and safe work environment. * Return dirty towels and aprons to the laundry at the end of shift * Check and refill paper towels and hand soap dispensers at the beginning and end of shift, or when otherwise directed by a leader * Return kitchen equipment's and other items to their departments. * Other duties as necessary What is in it for you: * Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. * We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH * Hourly Rate: $31.75 (Break-In Rate applicable for New Hires as per CBA) * Schedule based on Seniority and Business Needs Qualifications Your experience and skills include: * Strong interpersonal and problem solving abilities * Highly responsible & reliable * Ability to perform job specifications with attention to detail, speed, and accuracy * Ability to prioritize, organize, and follow through * Ability to operate, clean and maintain all equipment * Ability to perform job functions with minimal supervision * Ability to work well under pressure in a fast paced environment * Ability to work cohesively as part of a team * Ability to focus attention on guest needs, remaining calm and courteous at all times * High School diploma or equivalent training certification * Desirable: Food handling/sanitation certification * Ability to communicate in English with guests, coworkers, and management to their understanding. * Able to think clearly and make reasonable decisions * Ability to identify potential operating problems and/or sanitation issues * Ability to develop and implement procedures for preventing problems before they develop Additional Information Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the "Western White House," (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Visa Requirements: Must provide proof of eligibility to be employed in the United States of America. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
    $31.8 hourly 60d+ ago
  • Part Time Banquet Manager

    Accor Hotels 3.8company rating

    Sonoma, CA job

    "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" * Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, Diversity & Inclusion initiatives Job Description BANQUET MANAGER - Fairmont Sonoma Mission Inn & Spa (Hotel) To assist the Banquet Director in insuring the set-up of and maintaining the cleanliness of the banquet rooms used for banquet functions. The banquet manager must be flexible with the type of work that is needed to be done as well as hours worked including, but not limited to, mornings, nights, weekends, and holidays. The banquet manager is responsible for organizing the team to ensure all standards are met and all events are successful What you will be doing: Building and maintaining extraordinary Guest Service Standards * Outgoing and friendly personality (good guest and associate interpersonal skills), working knowledge of food and beverage, working knowledge of Catered events, on and off property. * Maintain close guest contact and banquet staff contact. * Able to clearly communicate verbally and in writing with Banquet staff, kitchen staff and other hotel departments. * Able to make management decisions in the best interest of the hotel and the guest. * Able to review and maintain high quality of set-up, service and follow-up for Banquet events. * Able to accurately tally beverage consumption sheets in a timely manner. * Able to accurately and efficiently process Banquet checks (post, client signatures, close and process). * Able to own and follow up on requests from clients and staff. * Able to abide by Banquet and SMI service standards. * Able to direct multiple events at the same time. * Able to make management decisions. * Able to lead Banquet Servers, Housemen and kitchen personnel in teamwork. * Able to patiently train and rigorously follow up on SMI service standards. Be proficient in practicing safe food handling skills - must be able to direct others in doing so Qualifications Your experience and skills include: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. * Speak clearly. * Talk easily with all kinds of people to put them at ease. * Use judgement and reasoning to cope with emergencies such as sudden illness, accident, or interrupted service. * Perform a variety of activities, changing activities frequently and sometimes without notice. * Analyze and interpret established policies. * Make business decisions based on banquet event orders and similar facts as well as on your own experience and personal opinions. * Deal with the general public, customers, employees, and union officials with tact and courtesy. * Plan and organize the work of others. * Change activity frequently and cope with interruptions. * Speak and write clearly. * Accept full responsibility for managing an activity. * Good organizational skills * Consistent follow through Salary range of $73,000 - $76,650 Additional Information Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
    $73k-76.7k yearly 19d ago
  • CONCIERGE BUTLER SUMMIT SUITES

    Caesars Entertainment Corporation 3.8company rating

    South Lake Tahoe, CA job

    This position provides Summit Suite guests with the finest in food, beverage, personal butler/valet services and amenities. KEY JOB FUNCTIONS: * Greets all Summit Suite guests upon arrival and explains facilities, services and attractions available for their comfort and pleasure. * Serves meals, tea, hors d'oeuvres, cocktails and other food and beverage items in guests' suites. * Works in conjunction with VIP Services and the Summit Chief Butler and to plan, organize and coordinate cocktail and dinner parties, receptions, entertainment and other special functions and services on request. * Assists guests in unpacking, packing and the selection, care and maintenance of their wardrobe. Coordinates appropriate wardrobe needs, i.e., pressing, dry cleaning, and polishing shoes. * In conjunction with VIP Services, arranges for personal services such as haircutting and styling, manicures, massages, etc. * Remains immediately available during assigned shift to respond to guests' needs and expectations. * Coordinates various services by notifying Summit Chief Butler/VIP Services of appropriate times to arrange cleaning, turn-down services, limousine arrangements, etc. * Maintains stock of liquor and bar supplies, hors d'oeuvres, snacks and food items to meet guest needs. * In conjunction with VIP Services, arranges for provision of special services on request such as birthday cakes, special food or beverages, room decorations, etc. * Maintains butler pantry and all other assigned areas in a neat and serviceable condition. Reports any deficiencies to Chief Butler or manager, communicates and coordinates corrective action. * Maintains confidentiality of allmatters pertaining to our Summit Suite guests. * Performs duties like washing/polishingsilverware and dishware, ironing, polishing shoes, etc. * May be called upon to leave propertyto shop for specialty items from local merchants. * Never at any time discusses or impliesthe necessity of a tip with our guests. EDUCATION and/or EXPERIENCE: * High school diploma or equivalent preferred * Minimum two years experience in hospitality and/or food and beverage services. Previous customer service required, with an emphasis in the Hospitality Industry preferred. QUALIFICATIONS: * Excellent communication skills (written and oral) * Literate and fluent in English * Flexibility with scheduling * Mobility to move quickly and easily about Hotel and Restaurant areas. * Must have the ability to maintain a calm unflappable demeanor during stressful and high volume periods * Is obliged to maintain an immaculate appearance * Should have an eye for and be detail oriented * Will be required to maintain a good attendance record since unexpected absenteeism can create less than stellar guest service and can create a hardship on coworkers * Must have the ability to work as a cohesive unit and be able to put aside differences of opinion and beliefs for the good of the team and guest service * Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business * Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: * Must be able to lift and carry up to 30lbs * Mobility to move quickly and easily about Hotel and Restaurant areas. * Must have the ability to maintain a calm unflappable demeanor during stressful and high volume periods * Ability to grasp, hold, reach, bend, use a step stool, have hand-eye coordination * Visual range must include near and far distances * Auditory range must include immediate environment * Ability to climb stairs * Mobility to move quickly and easily throughout the property Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
    $27k-43k yearly est. Auto-Apply 39d ago
  • Audio Visual Technician

    Caesars Entertainment Corporation 3.8company rating

    South Lake Tahoe, CA job

    Knowledge of Audio and Lighting. Knowledge of Casino systems, Hotel TV/Phone/Network Systems, and Venue Systems. Working knowledge of computers, basic carpentry, TV's, electrical, mechanical equipment, audio, lighting, and video applications. Perform advance troubleshooting and train tier 1 Technicians. Excellent communication skills. Skilled in maintaining effective working relationships with employees and guests. Understanding and compliance with all company and departmental rules and regulations, policies, and procedures. This position is under the supervision of Entertainment management and supports the day-to-day Casino operations. As well as occasional nightlife and live entertainment. KEY JOB FUNCTIONS: * Management of new and existing AV systems on both Harrah's and Harveys including overhead audio system, Digital screen display systems, and potential new enhancements. * Troubleshoot and minor repair of AV equipment. * Installation and cabling of video, lighting and sound systems in different areas of the Hotel and Gaming floor. * Set up and operation of AV equipment as required. * Organization and cleaning of work areas. * Regular predictable attendance. * Other job related duties as assigned. * Must be available for varied shifts, holidays and weekends and overtime. * This position must be able to perform advanced troubleshooting of all equipment the department services and assist and train tier 1 technicians in their daily routines. * Must be able to pass and attain required OSHA certifications as well as fall protection. * Working at heights is a requirement of the AV department. * Exemplifies our core values, family style service, our mission and vision. * Exemplifies our DEI (diversity, equity, inclusion) culture. * Perform other job related duties as assigned. EDUCATION and/or EXPERIENCE: * High school diploma or equivalent * Minimum four year audio-visual operations * Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. * Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: * Fast paced, production environment with rapidly changing priorities. * Work may be performed in areas, which may be unusually hot, cold, noisy, smoky, illuminated and or dimly lit, around moving objects, in high places and slippery surfaces. * Work may involve exposure to vibration, solvents/oils, fumes/odors, dirt/dust and explosive material. * Work may be performed inside and outside in all weather conditions. * Work requires knowledge and use of electrical, mechanical, and pneumatic and flame/heat generated devices, and computer equipment. * Environment may be stressful. Work may be performed alone, with others, around others, with verbal and face-to-face contact. * Work involves shift work and may involve extended days. * Requires seldom sitting, bending and reaching from floor to ceiling. * Crouching, kneeling, climbing, balancing, pushing/pulling wheeled carts with static push/pull of 150 lbs., lifting/carrying of 25-over 100 lbs., driving, repetitive use of both hands, to include light and firm/strong grasping and finger dexterity and use of hand and power tools. * Requires occasional standing and walking, lifting/carrying of up to 25 lbs. * Requires normal hearing, near/far visual acuity with depth perception, field of vision, accommodation, and absence of color blindness. * Must be able to perform simple and complex tasks, reading, writing and math skills, see things spatially and with form, perform clerical work, compile, coordinate, analyze and synthesize information, instruct others, work with precision, follow instructions, influence others, meet time requirements, memorize, problem solve, use independent judgment and decision making skills. Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
    $34k-41k yearly est. Auto-Apply 22d ago
  • Front Office Supervisor

    Spire Hospitality 4.1company rating

    Spire Hospitality job in Burbank, CA

    Compensation: Hourly $23.00 USD The Los Angeles Marriott Burbank Airport Hotel is looking for an energetic, professional Front Desk Supervisor with exceptional guest service experience. Greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet high standards of quality. Essential Functions: Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct guest service representatives in the details of work. Observe performance and encourage improvement. Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions, and provide accurate information such as outlet hours and local attractions. Promptly complete the registration process by inputting and retrieving information from a computer system, and confirming pertinent information including the number of guests and room rate. Promote marketing programs. Make an appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing keys, certificates, coupons, and refreshment center keys as appropriate. Close out guest accounts at the time of checkout. In the event of dissatisfaction, negotiate a compromise, which may include authorizing revenue allowances. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change, and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English language. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages, and facsimiles for customers as requested. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for guest service representatives and other employees. Resolve customer complications and complaints by conducting thorough research on the situation and identifying the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Specific Job Knowledge, Skill, and Ability: The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Ability to effectively deal with internal associates and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse tense situations, collect accurate information, and resolve conflicts. * Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. * Ability to listen effectively and to speak English clearly. * Ability to access and accurately input information using a moderately complex computer system. * Ability to stand, walk, and continuously perform behind the front desk. * Hearing and visual ability to observe and detect signs of emergency situations. * Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. * Ability to analyze and make judgments. Required Work Experience: * 2 consecutive years as a Hotel Front Desk Supervisor at a Full Service Hotel. * or 4 consecutive years as a Hotel Front Desk Supervisor at a Select Service Hotel. * or 6 consecutive years as a Hotel Front Desk Agent We offer a comprehensive full-time benefits package consisting of medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accidental or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more! Spire Hospitality participates in E-Verify*
    $23 hourly 18d ago
  • Maintenance Engineer 1

    Spire Hospitality 4.1company rating

    Spire Hospitality job in Burbank, CA

    Conveniently located by the Hollywood Burbank Airport, The Los Angeles Marriott Burbank Airport Hotel is near Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center. Offering amazing food and beverage outlets, this property also hosts an array of meetings in Burbank, offering 46,000 square feet of event space. Be part of this team and become one of their stars! Job Overview: To maintain all building and equipment throughout the hotel. The ideal candidate will have open availability, being able to work AM and PM shifts when hotel occupancy and needs dictate it. Compensation: $20.00/Hour Responsibilities and Duties: * Performs general repairs and services in all maintenance related disciplines, including but not limited; carpentry, mechanics, plumbing, minor electrical, finish work, etc. * Prioritize work orders through urgent requests and established hotel area down times in order to minimize inconveniencing guests. * Effectively interact with department managers is required. * Respond to guest room calls as required. * Complete any and all assigned preventative maintenance procedures. * Adhere to hotel safety standards. * Perform other duties and handle projects as assigned by Manager. * Assist other departmental craft workers as required. * Perform all duties required as Fire Alarm Response Team. * Participate in OSHA/Safety programs within the hotel through awareness in everyday job functions and participate on the Hotel's Emergency Evacuation Team. * Perform other duties as assigned. Specific Job Knowledge and Skills: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: * Must be able to work well with all members of the Engineering Department and all other members of the Hotel Staff. * Must promote a cordial and caring attitude toward all other department heads. * Highly motivated self-starter. * Experience in all phases of mechanical/electrical systems. * Blueprint reading. * Ability to communicate with hotel guests. Other Expectations: * Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. * Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays. * All employees must maintain a neat, clean and well-groomed appearance (specific standards available). * Employee is always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties. * Complies with health and safety rules, regulations and procedures to maintain a safe environment. Physical Demands: * Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10F) and kitchens (+110F), possibly for one hour or more. * Must be able to stand and exert well-paced mobility for up to 4 hours in length. * Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. * Must be able to bend, stoop, squat and stretch to fulfill cleaning and repair/maintenance tasks. * Must be able to lift up to 25 lbs. On a regular and continuing basis. * Must have the ability to bend, squat, and frequently lift 50 lbs. and occasionally lift up to 100 lbs. * The worker is subject to hazards including a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. * The worker is subject to atmospheric conditions, one or more of the following conditions that affect the respiratory system or the skin: fumes, odors, dusts, mists, gases or poor ventilation. * The worker is subject to oils; there is air and/or skin exposure to oils and other cutting fluids. * Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. * Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. * Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. * Requires manual dexterity to use and operate all necessary equipment. * Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. Qualifications: * High school or equivalent education required. * Must have minimum of one year hands-on experience working on minor electrical, painting, plumbing and a/c repairs. * Ability to obtain and/or maintain any government required licenses, certificates or permits. * All employees must maintain a neat, clean and well-groomed appearance per Spire Hospitality standards. * Spire Hospitality participates in E-Verify*
    $20 hourly 60d+ ago
  • Chief Engineer

    Spire Hospitality 4.1company rating

    Spire Hospitality job in Burbank, CA

    Conveniently located by the Hollywood Burbank Airport, The Los Angeles Marriott Burbank Airport Hotel is near Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center. Offering amazing food and beverage outlets, this property also hosts an array of meetings in Burbank, offering 46,000 square feet of event space. Be part of this team and become one of their stars! Compensation: $100k/$115k annually salary Job Overview: To maintain the entire hotel facility, including physical building structure, all mechanical, electrical, HVAC systems and related equipment in accordance with energy conservation and preventative maintenance programs. Ensure the upkeep of guest areas to maintain an attractive hotel. Participate in management of all rehabilitation, expansion, and special projects. Responsibilities and Duties: * Conduct walk-through and visually assess the safe and efficient maintenance and operation of the physical structure(s) of the hotel, all mechanical, electrical, HVAC systems and any other related equipment. * Completion of all routine maintenance on public spaces, meeting rooms, outlets, back of the house spaces and grounds. Assigns and verifies completion of all repairs, replacement, and renovation projects to offices and employee work areas. * Adheres to all corporate required purchasing policies and controls, to include all outside contractor bids, budgets and schedules. * Maintains effective energy management and preventative maintenance programs, conducting special training for other operating departments on the safe and effective use of equipment and energy in the hotel. * Informs the General Manager and hotel department heads, on a regular basis, regarding the specific and overall condition of the building structure(s), related systems and equipment offering prudent, and cost-effective proposals for maintaining the same. Access and input information into a computer and generate reports. In addition to performance of the essential functions, his position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the hotel. * Maintains appropriate supply of materials and equipment to carry out the normal day-to-day operating and maintenance requirements of the hotel. * Maintains organized and efficient administrative and filing systems within Property Operations for the timely and accurate handling of correspondence, reports, requisitions for purchase, and other administrative requirements of the department. * Maintains a well-defined, and organized system within the shop for the inventory maintenance, and storage of all tools, products, materials, and equipment necessary to execute the required activities of the department. * Immediately available to report to the hotel in the event of any hotel emergency which necessitates the skills and expertise of the Chief Engineer. By example such emergencies may include, but not be limited to fires, power or other equipment failures, floods, lighting, earthquake, or other disasters of similar nature and magnitude. * Perform other duties as requested. Specific Job Knowledge and Skills: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Excellent knowledge of electrical systems, components, and devices, HVAC systems, boilers, mechanical systems, and the maintenance and repair of all. * Excellent knowledge of public construction and building systems; all related permits, licensing, new and existing codes pertaining to public building and fire safety. * Skilled in use of computers and software programs associated with property operations. * Skilled in the proper and safe use of all tools, equipment, materials, chemicals, and products relating to the department. * Excellent verbal and written interpersonal communication skills. * Ability to remain informed on state-of-the-art developments effecting the safe and effective operation of the building facility. * Ability to analyze all associated systems as their design, intent, and effective performance. Other Expectations: * Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. * Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays. * All employees must maintain a neat, clean and well-groomed appearance (specific standards available). * Employee is always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties. * Complies with health and safety rules, regulations and procedures to maintain a safe environment Physical Demands: * Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10F) and kitchens (+110F), possibly for one hour or more. * Must be able to stand and exert well-paced mobility for up to 4 hours in length. * Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. * Must be able to bend, stoop, squat and stretch to fulfill cleaning and repair/maintenance tasks. * Must be able to lift 25 lbs. On a regular and continuing basis. * Must have the ability to bend, squat, and frequently lift 50 lbs. and occasionally lift 100 lbs. * The worker is subject to hazards includes a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. * The worker is subject to atmospheric conditions, one or more of the following conditions that affect the respiratory system or the skin: fumes, odors, dusts, mists, gases or poor ventilation. * The worker is subject to oils; there is air and/or skin exposure to oils and other cutting fluids. * Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. * Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. * Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. * Requires manual dexterity to use and operate all necessary equipment. * Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. Qualifications: * Graduation from high school and from an apprenticeship, advance-training program for operating engineers recognized by the industry and trade. Or any other combination of education, training, or experience that provides the necessary knowledge, skills, and abilities to perform the job. * Three years of experience performing building maintenance in a hotel or related industry. One-year experience as a head or assistant chief engineer in same or similar environment. * Any licenses or permits that may be required by law or company regulations, such as an Electrician's License. * All employees must maintain a neat, clean and well-groomed appearance (specific standards available). * Additional language ability preferred. * Spire Hospitality participates in E-Verify*
    $100k-115k yearly 60d+ ago
  • Garde Manger Cook

    Accor Hotels 3.8company rating

    San Francisco, CA job

    Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city's most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street. Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at ************************ to find out more about our company. EOE/M/F/D/V Job Description Every memorable dining experience at Fairmont Hotels and Resorts begins behind the scenes with our Culinary team's commitment to safe, efficient operations and exceptional cuisine. As a Private Dining Station Cook, the care you devote to food and workspace preparation will result in the creation of truly spectacular fare local and seasonal fare. Summary of Responsibilities: Reporting to the Executive Chef, Executive Sous Chefs & Sous Chefs; responsibilities and essential job functions include but are not limited to the following: * Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues. * Assist in the preparation and service of all food items for Garde Manger preparation area. Actively share ideas, opinions and suggestions in daily shift briefings * Maintain proper rotation of product in all chillers to minimize waste/spoilage * Ensure storeroom requisitions are accurate * Ensure the cleanliness and maintenance of all work areas, utensils, and equipment * Have full knowledge of all menu items, daily features and promotions * Follow kitchen policies, procedures and service standards * Follow all safety and sanitation policies when handling food and beverage * Other duties as assigned * Pay Rate: $35.94/hourly Qualifications Qualifications: * Previous experience in the culinary field with advanced knife and preparation skills. * Strong interpersonal and problem solving abilities. * Highly responsible & reliable. * Ability to work well under pressure in a fast paced environment. * Ability to work cohesively as part of a team. * Ability to focus attention on guest needs, remaining calm and courteous at all times. Physical Aspects of Position (include but are not limited to): * Constant standing and walking throughout shift * Frequent lifting and carrying up to 30 lbs * Occasional kneeling, pushing, pulling. * Occasional ascending or descending ladders, stairs and ramps Additional Information Feel free to visit our website at ************************ to find out more about our company. Fairmont is proud to be an Equal Opportunity Employer.EOE/M/F/D/V All your information will be kept confidential according to EEO guidelines.
    $35.9 hourly 9d ago
  • Dual Rate Table Games Supervisor

    Caesars Entertainment Corporation 3.8company rating

    South Lake Tahoe, CA job

    The incumbent in this position is responsiblefor developing an environment that creates excitement for guests and teammembers, promoting and retaining a highly skilled work force, placing specialemphasis on security of Caesars assets. This position is also responsible fordealing casino games as assigned in order to provide a courteous andentertaining experience for Caesars Entertainment guests and generate revenuefor the department KEY JOB FUNCTIONS: * Displays a working knowledge of alltable games, house rules, counting methods and procedures covering each. * Deals one or more games in order toprovide guests with courteous and accurate service and promotes an entertainingenvironment; maintains department standards of games productivity. * Responsible for actively building andretaining customer relations. * Hires, trains, motivates, evaluates,and supervises assigned personnel; coaches for success and continuingimprovement of team member skills. * Assures that all coin and check racksare filled at all times. * Settles disputes that arise fromguests in the Table Games area, referring those that are very difficult to the Games Manager or Director, Table Games. * Assures guest development by 1)interacting with guests, 2) modeling interactive skills with guests and fellow teammembers and 3) making comp decisions. * Remains alert to any unusual orquestionable activities being displayed by any Table Games employee or gamingguest and reports any situations to assigned superior. * Observes problems or differencesbetween Table Games team members and gaming guests and provides assistance ifnecessary. EDUCATION and/or EXPERIENCE: * High School Diploma or equivalent; CollegeDegree preferred * Two or more years dealing experiencepreferred, with excellent guest service background QUALIFICATIONS: * Literate and fluent in English * Good communication skills, both verbaland written * Good interpersonal skills, with emphasisin relationship building * Good problem solving skills * Good customer service skills, bothinternal and external * Ability to communicate clearly and tactfully * Ability to add accurately and figurepayoffs * Ability to uphold and demonstrate thehighest level of integrity in all situations and recognize standards requiredby a regulated business * Acts as a role model to other TeamMembers and always presents oneself as a credit to Caesars Entertainment andencourages others to do the same. * Adheres to all regulatory, company anddepartment policies and procedures PHYSICAL, MENTAL and ENVIRONMENTALDEMANDS: * Mustbe able to stand or walk for long periods of time (4 hours). * Visual and auditory range must includeimmediate environment. * Mobility to move about the property * Musthave the manual dexterity to operate a computer and other necessary officeequipment. * Musthave the ability to push, pull, reach, bend, twist, stoop, and kneel. Positionsthat have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may berequired to enter public areas from time to time, in connection with theirduties, and may be subject to the same environment. Disclaimer This isnot necessarily an exhaustive list of all responsibilities, skills, duties,requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job,management reserves the right to revise the current job or to require thatother or different tasks be performed when circumstances change, (e.g.emergencies, changes in personnel, workload, rush jobs or technicaldevelopments). Qualifications: JOB SUMMARY: The incumbent in this position is responsible for developing an environment that creates excitement for guests and team members, promoting and retaining a highly skilled work force, placing special emphasis on security of Caesars assets. This position is also responsible for dealing casino games as assigned in order to provide a courteous and entertaining experience for Caesars Entertainment guests and generate revenue for the department KEY JOB FUNCTIONS: * Displays a working knowledge of all table games, house rules, counting methods and procedures covering each. * Deals one or more games in order to provide guests with courteous and accurate service and promotes an entertaining environment; maintains department standards of games productivity. * Responsible for actively building and retaining customer relations. * Hires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of team member skills. * Assures that all coin and check racks are filled at all times. * Settles disputes that arise from guests in the Table Games area, referring those that are very difficult to the Games Manager or Director, Table Games. * Assures guest development by 1) interacting with guests, 2) modeling interactive skills with guests and fellow team members and 3) making comp decisions. * Remains alert to any unusual or questionable activities being displayed by any Table Games employee or gaming guest and reports any situations to assigned superior. * Observes problems or differences between Table Games team members and gaming guests and provides assistance if necessary. EDUCATION and/or EXPERIENCE: * High School Diploma or equivalent; College Degree preferred * Two or more years dealing experience preferred, with excellent guest service background QUALIFICATIONS: * Literate and fluent in English * Good communication skills, both verbal and written * Good interpersonal skills, with emphasis in relationship building * Good problem solving skills * Good customer service skills, both internal and external * Ability to communicate clearly and tactfully * Ability to add accurately and figure payoffs * Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business * Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. * Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: * Must be able to stand or walk for long periods of time (4 hours). * Visual and auditory range must include immediate environment. * Mobility to move about the property * Must have the manual dexterity to operate a computer and other necessary office equipment. * Must have the ability to push, pull, reach, bend, twist, stoop, and kneel. Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
    $38k-49k yearly est. Auto-Apply 15d ago
  • Night Auditor

    Spire Hospitality 4.1company rating

    Spire Hospitality job in Burbank, CA

    Conveniently located by the Hollywood Burbank Airport, The Los Angeles Marriott Burbank Airport Hotel is near Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center. Offering amazing food and beverage outlets, this property also hosts an array of meetings in Burbank, offering 46,000 square feet of event space. Be part of this team and become one of their stars! Job Overview: Balance room, restaurant and bar daily work. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. (This is an overnight/graveyard shift at the Front Desk). The ideal candidate will have previous HOTEL front desk experience and FSPMS (Marriott OS). Compensation: $21 Responsibilities and Duties: * Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. * Run audit reports/journals from the mainframe, the Micros computer, and the system for automated credit cards. * Make corrections and adjustments and handle all computer problems that might occur throughout their shift. * Input onto the PC revenue/expenses/allowance to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. * Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations * Ensure all reports and back-up vouchers are complete and files properly. * Ensure all necessary copies of documents/back-up and reports of daily work are distributed to the proper person (i.e. A/R, A/P, and Payroll). * Review and correct discrepancies in the Front Desk System. * Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next day operations. * Perform other related duties as assigned. Specific Job Knowledge and Skills: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Knowledge of accounting operations to include all aspects such as accounts receivable, accounts payable, etc. * Basic mathematical skills and ability to operate a 10-key by touch. * Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions. * Ability to access and accurately input information using a moderately complex computer. * Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills. Qualifications: * Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities necessary to perform the functions of the job. * One-year experience in a similar size operation required. Hotel experience preferred. * Additional language ability preferred * Spire Hospitality participates in E-Verify*
    $21 hourly 60d+ ago
  • Director of Sales & Marketing

    Spire Hospitality 4.1company rating

    Spire Hospitality job in Burbank, CA

    Conveniently located by the Hollywood Burbank Airport, The Los Angeles Marriott Burbank Airport Hotel is near Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center. Offering amazing food and beverage outlets, this property also hosts an array of meetings in Burbank, offering 46,000 square feet of event space. Be part of this team and become one of their stars! SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more. Are you ready to take the reins and make your mark in one Valley most vibrant markets? We are looking for a visionary Director of Sales & Marketing to lead the charge in Burbank! We are looking for a hunter! Seeking a dynamic and results driven individual to join our team. This position is key to driving revenue growth and ensuring the success of our sales and marketing efforts. As the Director of Sales and Marketing you will also be responsible for bringing in Group and other business. In this high-impact role, you will not just support growth, you will drive it. From crafting bold, multi-year commercial strategies to leading dynamic digital and marketing campaigns, this is your chance to shape the future of a flagship Spire Hospitality property in a competitive and exciting region. You will collaborate with on property leaders, optimize revenue through predictive analytics, and foster strong relationships with community partners and key clients all while leading a high performing team to success. If you are a highly motivated and strategic individual with a passion for sales and marketing in the hotel industry, we would love to hear from you. Join our team and play a key role in driving the success of our hotel's sales and marketing efforts. COMPENSATION 165k-175k Essential Job Functions: Offer our guests unparalleled service with warmth and attentiveness Develop and implement strategic sales and marketing plans to achieve hotel revenue targets. Lead and manage the sales and marketing team, providing guidance and support to maximize their performance and productivity. Oversee the operation, services, and activities of the Sales & Catering Department Identify new market opportunities and develop innovative strategies to capture and expand market share. Build and maintain strong relationships with corporate clients, travel agencies, and other key stakeholders to generate business leads and promote the hotel's services. Conduct market research and analysis to identify trends, competitive landscape, and customer preferences, and use the findings to inform marketing and sales strategies. Collaborate with the revenue management team to optimize pricing strategies and maximize revenue potential. Oversee the development and execution of marketing campaigns, including digital advertising, social media, email marketing, and other promotional activities. Monitor and analyze sales and marketing metrics to assess performance and identify areas for improvement. Stay updated on industry trends and best practices and implement innovative sales and marketing techniques to stay ahead of the competition. Ensure compliance with all legal and regulatory requirements related to sales and marketing activities. Participate actively in annual budget planning, goal setting, and implementation alongside the General Manager Lead ongoing research in the travel industry to identify market trends and insights for developing innovative marketing strategies or annual Marketing Plans Conduct interviews, make hiring decisions, and train team members in Sales & Catering procedures and techniques Foster strong, collaborative relationships within the Sales & Catering team and across other hotel departments Compensation: $120,000-$140,000/annual + incentive bonus plan Physical Demands: Ability to sit for long periods of time Ability to exercise judgement in evaluating situations and making sound decisions Qualifications: Education: Bachelor's degree in Business Administration, Marketing, or a related field. MBA preferred. High school diploma or its equivalent Experience: Proven track record in sales and marketing leadership roles within Marriott Brand preferred Strong business acumen and understanding of market dynamics. Excellent communication, negotiation, and presentation skills. Ability to build and maintain relationships with key stakeholders. Analytical mindset with the ability to interpret data and make informed decisions. Proficiency in using sales and marketing software and tools. Ability to work in a fast-paced, dynamic environment and adapt to changing priorities. Results-oriented mindset with a focus on achieving revenue targets. 6-years Hotel Sales/Convention Service Management experience preferred 6 -years Sales Management experience required Confident utilizing MS outlook, Word, and Excel Previous experience with CiTY is a plus. Previous experience with MARSHA Strong Microsoft computer skills Valid Driver's License Willing to travel
    $120k-140k yearly 60d+ ago
  • Sales Coordinator

    Spire Hospitality 4.1company rating

    Spire Hospitality job in Orange, CA

    Just four miles from Disneyland, we offer firework views and easy access to the Anaheim Resort Transportation (ART) shuttle to the parks. Angel Stadium, the Anaheim Convention Center, Honda Center, and Chapman University are all within 10 minutes. Enjoy our restaurants, outdoor pool, and a warm DoubleTree Chocolate Chip Cookie on arrival. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more. Join our Sales & Catering TEAM and be a driving force in delivering exceptional Guest Services! As a Sales Coordinator, you will play a pivotal role in ensuring the smooth operation of our hotel's sales function. Your primary responsibility is to assist Sales and Catering Managers in every aspect of the sales and service processes, striving to meet and exceed guest satisfaction. Essential Job Functions: * Deliver best-in-class service to our guests with engagement and thoughtfulness * Manage and prepare proposals and contracts, ensuring accurate processing and distribution to relevant departments * Maintain organized filing systems, log account information, and handle correspondence efficiently to support seamless hotel operation * Resolve issues related to pricing, menu descriptions, banquet facilities, guarantees, and seating chart * Monitor and order necessary office supplies * Conduct site inspections with potential and existing clients, showcasing our exceptional offering Compensation: $22-$25/Hour Physical Demands: * Ability to sit for long periods of time * Stand and walk frequently throughout the hotel during the shift * Exercise judgement in evaluating situations and making sound decisions Qualifications: Education: * High school diploma or its equivalent Experience: * Previous administrative assistance experience in hotels or other offices preferred * Confident utilizing MS outlook, Word, and Excel * Previous experience with ONQ is a plus
    $22-25 hourly 26d ago
  • Utility Porter Wolf

    Caesars Entertainment Corporation 3.8company rating

    South Lake Tahoe, CA job

    Responsible for ensuring that adequate levels of all supplies (perishable and non-perishable) are maintained constantly in the front of the restaurant operations as needed. Ensures complete cleanliness of dining area and food service areas. KEY JOB FUNCTIONS: * Maintains a constant level of a supply of glassware, silver and other food service accessories at all service stations. * Takes dishes from the service are in the back of house to the dish area * Washing and polishing dish ware * Ensures dining room cleanliness is maintained at all times. * Assists co-workers on cleaning tables for prompt readiness. * Maintains the supply of all condiments, makes coffee, tea, cocoa, etc. and other food accessory items at the service stations. * Familiarizes self with, and adheres to, the principles of customer service and the interactive skills associated those principles. * Cleans food line area when assigned * Performs emergency mopping and cleaning of floor if needed. * Covers other stations when needed. EDUCATION and/or EXPERIENCE: * High School graduate or equivalent preferred QUALIFICATIONS: * Literate and fluent in English * Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business * Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS: * Ability to lift and carry large, heavy equipment and objects weighing up to 30 lbs for an eight hour shift * Auditory range to include immediate environment * Visual field must include near and far distances * Ability to grasp, hold, reach, bend, squat, push-pull * Ability to occasionally use a step stool * Ability to have hand-eye coordination * Ability to constantly walk and/or stand during shift * Mobility to move quickly and easily throughout the restaurant and kitchen areas Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
    $24k-32k yearly est. Auto-Apply 15d ago
  • Dealer School Opportunity (Harrah's SoCal)

    Caesars Entertainment 3.8company rating

    Valley Center, CA job

    DEALER SCHOOL OPPORTUNITY Apply by January 13, 2026. Applicants will interview with the Table Games management prior to being accepted to attend the school. School duration is 8 weeks and is scheduled to begin on February 18th, 2026, through April 11th, 2026. Classes will be Wednesday to Saturday, 4 hours per day, 4 days a week. Time: One day time class (10 am to 2 pm) and one afternoon class (3 pm to 7pm). Participation in the dealer school does not guarantee you will receive a certificate of completion, or a job offer from the HRSC Table Games department. This will be dependent on your skill set and performance in class. Job offers made will be for part-time dealer. Hours will not be guaranteed. Qualifications: High school diploma preferred. Should be competent in basic math skills. Must be able to get along with other students and work in a team environment. Must present a well-groomed appearance. Upbeat personality for all interactions. Physical, Mental & Environmental Demands: Must be able to work inside and stand for extended periods of time. Must be able to bend, twist. Responds to visual and aural cues. Must be able to read, write, speak, and understand English. Must be able to acknowledge, greet, and converse in English. Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights, and dust. Applicants will interview with the Table Games management prior to being accepted to attend the school AND take a math assessment. Students will not be paid while attending the school. Participation in the dealer school does not guarantee you will receive a certificate of completion, or a job offer from the HRSC Table Games department. This will be dependent on your skill set and performance in class. To enroll in the school, participants will sign an “Agreement for Advance to Attend Dealer School” for the monetary value of the training being offered. HRSC will cover the cost of training for those who successfully complete the school and accept and maintain employment with HRSC for a period of 1 year. A student who successfully completes the school but chooses not to accept employment will be responsible for the monetary value to receive a certificate of completion. Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. For additional information or questions, please email Angelica Tolentino **********************
    $31k-37k yearly est. Auto-Apply 6h ago
  • Bartender - Full time, Casino Bars (Harrah's SoCal)

    Caesars Entertainment 3.8company rating

    Valley Center, CA job

    This role is responsible for providing friendly, excellent service to every customer who approaches the bar. Prepares and pours drinks for customers and cocktail servers. Handles all cash transactions accurately. High school degree or equivalent is preferred. Must have dexterity and capability to learn entertainment pouring. Must be able to initiate and engage in conversation in a professional and friendly manner. Must possess excellent customer service and communication skills. Must present a professional and pleasant appearance. Must be 21 years of age. Must be able to work any day, any shift. Must be able to get along well with co-workers and work as a team. Must be willing to participate in on-going training in the beverage field. Must have knowledge of current property events and promotions. About the role: Greets and welcomes all guests in a pleasant and professional manner. Prepares and pours all types of drinks for customers and cocktail servers upon request. Provides entertainment for guests through entertainment pouring. Provides to customers property information on current events and promotions. Processes all cash transactions by accepting money and making necessary change accurately and presents customer with bar receipt. Calls a designated slot employee when need by a guest. Meets the attendance guidelines of the job and adheres to departmental and company policies. Maintain, clean, and stock the assigned bar area. A few more things: Must be able to work in a smoke filled and noisy environment and maneuver through assigned area during entire shift. Must be able to stand for long periods of time. Must be able to lift items up to 75 pounds. Must be able to stoop, bend and reach. Able to use hand motion when preparing and pouring all types of drinks for customers and cocktail servers. Able to use hand motion when cleaning and wiping bar counter. Able to bend, pull and carry bar stock to refrigerators and cabinets. Responds to visual and aural cues. Able to complete required paperwork for cash transactions. Able to operate a variety of equipment. Must be able to simultaneously handle the demands of many customers. Pay: $16.50 an hour plus tips The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah's Resort Southern California reserves the right to make changes to this job description whenever necessary. Harrah's Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran. Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.
    $16.5 hourly Auto-Apply 6h ago
  • AESTHETICIAN

    Caesars Entertainment Corporation 3.8company rating

    South Lake Tahoe, CA job

    Administers all types of skin care, body treatments, waxing, etc. to Harrah's and Harveys guests, providing excellent guest service and ensuring a fun-filled, exciting and entertaining environment where the flawless delivery and execution of outstanding service is paramount. KEY JOB FUNCTIONS: * Greets guests using SOS 5 skills and personalized service; offers assistance and/or instruction in the use of the Spa facilities and amenities. * Directs and assists guests in the proper use of steam room, sauna, and whirlpool bath to ensure the guests satisfaction, safety and well being. * Performs all types of skin care services offered at Harrah's/Harveys Spa using commonly accepted techniques and compounds. * Maintains adequate supplies to ensure the flawless delivery of services and a seamless transition from one treatment to the next. * Maintains a clean and spotless work area. * Breaks the Harveys Health Club attendant when directed to. * Reports any safety hazards to the Lead, Supervisor or Manager. * Maintains up-to-date knowledge of the latest techniques/products for skin care and related spa services. * Demonstrates a pleasant and enthusiastic demeanor at all times. EDUCATION and/or EXPERIENCE: * Nevada Cosmetology or Aesthetician License required * Two years hotel or resort experience preferred QUALIFICATIONS: * Literate and fluent in English * Excellent guest service skills * Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business * Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: * Ability to occasionally lift up to 30 pounds * Ability to grasp, use repetitive hand motion, finger dexterity * Ability to bend, reach * Ability to hear, talk, see, use visual inspection, have hand-eye coordination * Frequent sitting and standing * Ability to occasionally push/pull * Ability to occasionally use a step stool * Ability to climb stairs * Ability to use equipment and machines relating to the spa * Ability to occasionally tolerate extreme inside temperatures Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments). Qualifications: JOB SUMMARY: Administers all types of skin care, body treatments, waxing, etc. to Harrah's and Harveys guests, providing excellent guest service and ensuring a fun-filled, exciting and entertaining environment where the flawless delivery and execution of outstanding service is paramount. KEY JOB FUNCTIONS: * Greets guests using SOS 5 skills and personalized service; offers assistance and/or instruction in the use of the Spa facilities and amenities. * Directs and assists guests in the proper use of steam room, sauna, and whirlpool bath to ensure the guests satisfaction, safety and well being. * Performs all types of skin care services offered at Harrah's/Harveys Spa using commonly accepted techniques and compounds. * Maintains adequate supplies to ensure the flawless delivery of services and a seamless transition from one treatment to the next. * Maintains a clean and spotless work area. * Breaks the Harveys Health Club attendant when directed to. * Reports any safety hazards to the Lead, Supervisor or Manager. * Maintains up-to-date knowledge of the latest techniques/products for skin care and related spa services. * Demonstrates a pleasant and enthusiastic demeanor at all times. EDUCATION and/or EXPERIENCE: * Nevada Cosmetology or Aesthetician License required * Two years hotel or resort experience preferred QUALIFICATIONS: * Literate and fluent in English * Excellent guest service skills * Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business * Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS: * Ability to occasionally lift up to 30 pounds * Ability to grasp, use repetitive hand motion, finger dexterity * Ability to bend, reach * Ability to hear, talk, see, use visual inspection, have hand-eye coordination * Frequent sitting and standing * Ability to occasionally push/pull * Ability to occasionally use a step stool * Ability to climb stairs * Ability to use equipment and machines relating to the spa * Ability to occasionally tolerate extreme inside temperatures Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment. Disclaimer This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
    $33k-45k yearly est. Auto-Apply 8d ago

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