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Spire Hospitality jobs in Orange, CA

- 92 jobs
  • Laundry Attendant

    Spire Hospitality 4.1company rating

    Spire Hospitality job in Orange, CA

    Just four miles from Disneyland, we offer firework views and easy access to the Anaheim Resort Transportation (ART) shuttle to the parks. Angel Stadium, the Anaheim Convention Center, Honda Center, and Chapman University are all within 10 minutes. Enjoy our restaurants, outdoor pool, and a warm DoubleTree Chocolate Chip Cookie on arrival. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more. As a Laundry Attendant, you'll play a pivotal role in our Housekeeping TEAM, dedicated to upholding the hotel's appearance and cleanliness standards. Your commitment ensures guests feel welcomed and rejuvenated, experiencing a true home away from home in their well-prepared guestrooms. Essential Job Functions: * Efficiently handle linens with care, ensuring they are washed, dried, folded, and meticulously organized * Maintain the highest cleanliness standards by ensuring linens are clean, fresh, and free of wrinkles * Sort linens by type upon removal from the chute, setting aside any stained or ripped pieces for separate handling * Support our team's commitment to excellence by promptly preparing clean and fresh linens, providing essential assistance during periods of peak occupancy * Maintains impeccable cleanliness and functionality of laundry equipment, storage, and work areas Compensation: $19/hour Physical Demands: * Lift bundles and bedspreads weighing a maximum of 40 - 50 lbs * Lift, carry, push, or pull heavy loads and stand for extended periods * Push and pull wheeled carts weighing up to 50 - 100 lbs * Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces Qualifications: Education: * High school diploma or its equivalent Experience: * Previous 1-2 years of Laundry Attendant experience preferred
    $19 hourly 23d ago
  • House Person

    Spire Hospitality 4.1company rating

    Spire Hospitality job in Orange, CA

    Just four miles from Disneyland, we offer firework views and easy access to the Anaheim Resort Transportation (ART) shuttle to the parks. Angel Stadium, the Anaheim Convention Center, Honda Center, and Chapman University are all within 10 minutes. Enjoy our restaurants, outdoor pool, and a warm DoubleTree Chocolate Chip Cookie on arrival. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive full-time benefits package consisting of EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more. In this role, you will excel in delivering outstanding Guest Services as a vital member of our Housekeeping TEAM. You will be responsible for maintaining the pristine appearance and cleanliness of the hotel, ensuring guest floor corridors, foyers, stairwells, and public vending areas shine. Additionally, you will assist room attendants to uphold the highest standards of quality and guest satisfaction. Essential Job Functions: * Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction * Uphold the highest standards of cleanliness by meticulously maintaining guest floor corridors, foyers, stairwells, and public vending areas * Ensure every detail is attended to by stocking linen closets with amenities and supplies to support our dedicated Room Attendants * Support our team's commitment to excellence by swiftly removing soiled linens and trash from guest floor corridors and carts, providing crucial assistance during peak occupancy periods * Perform deep cleaning activities in guestrooms alongside preventative maintenance tasks Physical Demands: * Lift, carry, push, or pull heavy loads weighing up to 50 lbs * Extend arms overhead, scrub, bend, and stoop for extended periods and work in confined spaces Qualifications: Education: * High school diploma or its equivalent Experience: * Previous Housekeeping House Person Attendant experience preferred * CPR/First Aid Certification required Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
    $38k-60k yearly est. 60d+ ago
  • Room Attendant / Housekeeper

    Accor Hotels 3.8company rating

    Long Beach, CA job

    Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description First impressions are everything! As a Room Attendant with Fairmont Hotels & Resorts you will have the opportunity to create lasting memories for every Guest, ensuring Guest rooms are comfortable, inviting and clean. Responsibilities and essential job functions include but are not limited to the following: * Consistently offer professional, engaging and friendly service * Guide guests and answer questions as needed * Maintain supplier cart well organized and presentable * Clean all assigned guestrooms including: dusting, making beds, soiled linen removal from rooms, and retrieval of clean linen from linen closets, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies. May include cleaning of room refrigerator, coffee maker, cups, glasses, silverware etc. * Participate in deep cleaning projects * Maintain proper usage of cleaning supplies and equipment * Update and record all cleaned rooms * Communicate all changes, discrepancies, late check-outs and do not disturb signs to the office team in a timely manner * Maintain all brand and quality luxury service standards * Maintain consistency in accordance to Forbes/LQA and Fairmont standards * Conduct self-audits of standards and participate in the feedback review of audits. * Ensure a safe working environment is maintained at all times and that all colleagues are committed to working safely * Ensure confidentiality of all guest sensitive information at all times. * Follow departmental policies, procedures and service standards * Follow all safety and sanitation policies, including wearing appropriate PPE, and proper use of chemicals * Comply with hotel security, fire, health and safety regulations * Maintain all housekeeping areas organized and well presented * Report, turn in, and/or log all lost and found items in a timely manner according to established procedures. * Set up and organize workstation with designated supplies and equipment. * Restock work areas for the next shift as assigned. * Replenish supplies and equipment as needed during the shift. * Report any faulty equipment, linen shortages, maintenance needs, safety hazards and other problems immediately to your supervisor. * Notify supervisor/coordinators when service is complete by punching rooms in phone system or device. * Monitor and control supplies and amenities, and minimize waste within all areas of housekeeping. * May assist with cleaning of public areas. * Other duties as assigned Qualifications * High School graduate or equivalent is preferred. * Previous housekeeping experience in luxury environment preferred * Knowledge of housekeeping required * Excellent communication and organizational skills * Positive attitude * Must have a professional image and personality * Strong interpersonal and problem-solving abilities * Sense of initiative to surprise and delight guests * Highly responsible & reliable * Ability to work cohesively with fellow colleagues as part of a team with minimum supervision * Committed to delivering a high level of customer service * Strong guest service orientation required * Self-confident, proactive, and able to prioritize and make effective decisions * Ability to work flexible shifts including weekends and holidays * Ability to focus attention on guest needs, remaining calm and courteous at all times * Ability to understand and comply with all company and departmental rules and regulations, policies and procedures. * Skill in establishing and maintaining effective working relationships with coworkers and guests. * Able to communicate both written and verbally. * Ability to read reports * Successfully complete the training /certification process for this position Additional Information What is in it for you: * Wage: USD $24.00/hour * Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. * We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
    $24 hourly 14d ago
  • Overnight Security Supervisor

    Accor Hotels 3.8company rating

    Long Beach, CA job

    Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description * Consistently offer professional, friendly and engaging service * Assist the Director of Security with special projects and provides for the safety and security of guests, colleagues, and hotel property in an effective, professional and guest-friendly manner. * Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance * Train and direct department staff in the proper adjudication of their duties, to include the delivery of quality security services to guests and hotel staff in a friendly and professional manner. * Coach officers, in conjunction with Fairmont Breakers policies and procedures. * Ensure that the hotel is in compliance with all federal, state, and local laws. * Ensure that any violations to law or hotel policy is investigated and reported * Conducting security and safety assessments to determine if hotel guests employees and assets are properly protected. * Respond to all emergency situations and provide First Aid and C.P.R. as required * Correct and report any fire hazards or health and safety hazards * Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations * Document all incidents occurring in the hotel in connection with crime, subversions, potential liabilities and insurance requirements. And in documenting such activities remain objective, and write comprehensive reports. * Utilize cost-efficient technologies and techniques to provide effective and seamless provision of security services. * Resolve security related issues or problems. * Coordinate in a timely fashion all Security logs, shift reports, and other permanent records * Conduct cash counts and crowd control * Handle all internal and external inquiries in person and via phone/email whilst sitting in the security office * Patrol the interior and exterior of the hotel and action any situation requiring attention, including all stairwell. * Handle and document guest and employee accidents, guest room lock problems, noise complaints, and any questionable individuals on the premises. * Assist disabled guests. * Assist in implementing preventive safety and security programs. * Assist hotel staff in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, employee or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbance, power or elevator failures, medical assistance and natural disasters. * Remain informed of current Federal and local laws and regulations as they relate to the hotel, particularly in areas of guest, patron and employee rights. * Take an active role in the implementation of the hotel's fire plan including the General Communication Center, the Command Post, all technical equipment and the roles each employee/manager plays. * Champion the hotel sex trafficking prevention program and offer guidance to employees. * Assist in offering orientation classes for new hotel colleagues regarding security procedures * Assist in training related to the hotel's emergency procedures. * Control the key, lock system, alarm system, and fire protection system. * Conduct V.I.P. escorts in a professional and courteous manner. * Monitor the Closed-Circuit Television (CCTV), and review the footage as needed. * Conduct departmental key control audits and maintain key control records * Maintain computer records of all actions in a Daily Activity Report * Assist guests regarding hotel facilities in an informative and helpful way * Coordinate lost and found items program. Document, organize and store all lost and found items given to Loss Prevention; document guest inquiries for lost items and coordinate return of lost items to guests. * Inspect employee packages, purses, bags, etc. as employees enter or leave the property. * Ensure the department's daily paperwork is completed and filed * Ensure equipment inventories are completed * Knowledgeable in the use of all security equipment, i.e., radios, cameras, printers, computers and electronic lock systems * Follow department policies, procedures and service standards * Follow all safety policies * Maintain regular and predictable attendance * Other duties as assigned Qualifications * Previous experience in a Security supervisory role required * Certification in CPR First Aid required * High school or equivalent education required. * Must have experience in hotel/hospitality environment. * Working knowledge of Hospitality Industry Standards. * Must possess a professional presentation * Strong interpersonal and problem-solving abilities * Highly responsible, ethical, & reliable * Ability to supervise, coach, and train officers * Ability to work well under pressure in a fast-paced environment * Ability to work cohesively with fellow colleagues as part of a team * Ability to focus attention on guest needs, remaining calm and courteous at all times * Reading, writing and oral proficiency in the English language. * Experience in CPR, AEDs, first aid, firefighting, de-escalation, and crowd control. * Previous experience in law enforcement, military; luxury hospitality security experience preferred. * Must have knowledge of commonly-used concepts, practices, and procedures within the security/safety field. * Excellent customer service skills. * Computer literate in Microsoft Office, Outlook, Word, Excel, and basic understanding of computer operations. * Must be open to a flexible schedule to include mornings, evenings, overnights, weekends, and holidays. * Must maintain a neat, clean, and well-groomed appearance per Fairmont Breakers grooming standards. Additional Information What is in it for you: * Hourly rate: USD $30.00 per hour * Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. * We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
    $30 hourly 56d ago
  • Assistant Director of Food & Beverage

    Accor Hotels 3.8company rating

    Long Beach, CA job

    Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description * Supervise the daily operation of all Food & Beverage venues, including restaurants, bars, lounges, banquets, and In-Room Dining. * Coordinate front-of-house service standards and maintain seamless collaboration with culinary, stewarding, and banquets teams. * Monitor service quality, product presentation, cleanliness, and adherence to health and safety standards. * Conduct daily walk-throughs to evaluate readiness, atmosphere, and brand presentation in all venues. * Support outlet managers with staffing, scheduling, floor coverage, and operational adjustments during peak service periods. * Support the Director of F&B in budget preparation, forecasting, and monthly P&L analysis for all outlets. * Monitor and control beverage and labor costs, maintaining target GOP and efficiency benchmarks. * Conduct menu and beverage program analysis (sales mix, contribution margins, guest preferences) to identify profit opportunities. * Review pricing strategies and coordinate with culinary and beverage teams on cost control initiatives. * Assist in tracking competitor activity and local market trends to ensure strategic positioning of Fairmont Breakers' venues. * Lead, coach, and mentor outlet managers and service teams to uphold Fairmont standards of gracious, anticipatory service. * Support recruitment, onboarding, and performance management processes within the F&B division. * Conduct regular service training sessions and pre-shift briefings emphasizing sequence of service, upselling, and guest engagement. * Develop leadership pipeline within front-of-house management ranks through coaching and cross-training opportunities. * Promote a positive, inclusive work culture built on accountability, teamwork, and professional growth. * Maintain strong presence in all venues during service periods, engaging with guests and resolving service challenges promptly. * Monitor guest satisfaction scores, social media reviews, and direct feedback to identify areas for improvement. * Lead guest recovery efforts in partnership with outlet managers, ensuring follow-up and retention strategies are implemented as well as responding to guest reviews online. * Work with Marketing and PR to roll out promotional events, activations, and collaborations that elevate guest engagement. * Partner with culinary and beverage teams to align menu narratives, wine programs, and cocktail identity with brand storytelling. * Ensure Silverware POS, OpenTable, and related systems are optimized, updated, and used consistently across all outlets. * Ensure all comps, voids and discounts are properly applied, accounted for and signed off by management and updated in the "Daily Operating Packet" * Review daily revenue reports, cover counts, and labor productivity results to identify performance trends. * Maintain and update outlet SOPs, sequence of service standards, and operational checklists. * Ensure compliance with all Fairmont policies, safety procedures, and local health regulations. * Act as Division Head in the absence of the Director of Food & Beverage. Qualifications * Minimum 5 years of progressive Food & Beverage management experience in a luxury or lifestyle hotel environment. * Strong awareness of current food and beverage trends, including craft cocktail innovation, wine program development, local sourcing, sustainability, and experiential dining concepts. * Proven ability to empower, grow, and mentor emerging leaders and colleagues, fostering a culture of collaboration, accountability, and continuous development. * Proven success managing multi-outlet operations, front-of-house teams, and banquet functions. * Strong financial acumen with working knowledge of budgeting, forecasting, and P&L management. * Degree or diploma in Hospitality Management or related field preferred. * Proficiency in Microsoft Office Suite, Silverware POS, and OpenTable. * Excellent leadership, communication, and problem-solving skills. * Fine dining or high-volume premium restaurant experience strongly preferred. * Ability to work flexible hours, including evenings, weekends, and holidays. Additional Information What is in it for you: * Salary range: USD $105,000-120,000 gross per annum * Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. * We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
    $105k-120k yearly 49d ago
  • Staff Accountant

    Accor Hotels 3.8company rating

    Long Beach, CA job

    Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description * Consistently offers professional, engaging and friendly service. * Execute the accounting department's daily routines to ensure smooth, effective, and efficient daily work practices. * Assist the Assistant Director of Finance & Business Support to ensure that all of the finance colleagues are able to understand and follow the applicable Company policies and procedures. * Assist in reviewing financial performance of department/area, analysis of variances, forecasts and budgets. * Assist the Assistant Director of Finance & Business Support with the analysis and interpretation of the financial data and its communication to the operations. * Assist with and complete, as needed, the analysis of the balance sheet accounts and the preparation of the monthly internal benchmarking and operational performance analysis reports. * Assist in the development and implementation of benchmarking techniques that will enable the hotel to enhance revenues while improving productivity and cost efficiencies. To assist in identifying and implement throughout the hotel best practices that will serve to enhance revenues, guest service and improve cost and productivity efficiencies. * Assist in providing accurate and complete financial and management reports on a timely basis to hotel management, corporate office and owners in accordance with the company and ownership reporting requirements and policy. * Assist in ensuring that all laws and fiscal regulations of the area location which affect financial matters of the hotel are compliant. * Ensure control systems are monitored and audited on a regular basis, as documented by Audit Services, to measure compliance with internal controls. * Monitor credit card transactions and reconcile on a daily basis. * Perform bank reconciliation on daily bases. * Organize and conduct the monthly credit meeting. * Attend pre-cons, communicate billing arrangements, develop professional relationships with clients * Prepare and supervise the preparation of group billings; send to client within policies and procedures. * Assisting in the approval of Direct billing as required. * Ensure group deposits are adhered to within policy and group contract specifications. * Calculate group commissions for rooms and events. * All accounting tasks in Group business relations from contract to final payment. * Manage the Accounts Receivable aging ledger. Ensure the hotel collects all accounts as timely as possible. * Take necessary actions to resolve credit and collection issues. * Ensure daily procedures are performed within compliance to all internal/external audit guidelines. * Liaison with front office ensuring guest ledger is clean with no unsettled charges. * Answer incoming guest call inquiries and refunds with professional manner. * Monitor and reconcile guest loyalty program related to operations. * Set expectations with the AR team, monitor and review progress. * Participate in the talent management activities and initiatives such as recruitment, coaching, training, and disciplinary actions. * Establish strong positive relationships with clients. * Prepare any necessary invoices for charge backs. * Perform daily billing review meetings with clients or as requested. * Ensure chargebacks/dispute related queries are processed. * Provide office administration duties as required. * Follow departmental policies and procedures. * Follow all safety policies. * Other duties as assigned with a goal in mind of developing into other accounting departments. Qualifications * Previous experience in a similar role required * Leadership experience in accepted accounting practices and principles required * 3+ years progressive work-related experience in multiple areas of accounting and/or capital projects management and reporting, financial and/or business analysis, accounting required * University/College degree in a related discipline an asset * Demonstrated experience with accounting system or similar financial software for the purpose of financial reporting, analysis and presentation * Computer literate in Microsoft Office applications and relevant computer applications required * Proficiency in Excel * Previous Opera Cloud PMS experience preferred * Excellent communication and organizational skills * Strong interpersonal and problem-solving abilities * Highly responsible & reliable * Ability to work well under pressure in a fast-paced environment * Ability to work cohesively with fellow colleagues as part of a team with minimum supervision * Ability to focus attention on guest needs, remaining calm and courteous Additional Information What is in it for you: * Salary range: USD $78,000-88,000 USD gross per annum * Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. * We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
    $78k-88k yearly 12d ago
  • Steward / Dishwasher

    Accor Hotels 3.8company rating

    Long Beach, CA job

    Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description * Approach all encounters with guests and employees in a friendly, service-oriented manner. * Comply at all times with Fairmont standards and regulations to encourage safe and efficient hotel operations. * Ensure that all dirty china, glasses and silver are returned to dish washing area as soon as possible and perform proper cleaning, and polishing. * Maintain neatness, cleanliness and order of all kitchens, back of the house areas, restaurants, bars, storage areas, employee dining room, compactor room, recycling areas, loading dock, and equipment. * Perform general routine cleaning tasks using standard cleaning products * Clean and dry floors to avoid slip and fall accidents * Ensure all dish machines are clean at all times to adhere to health standards. * Ensure trash/recycling is regularly taken out to the respective areas. * Demonstrate working knowledge of the operational standards * Report any shortages to the leadership team * Keep all areas of the hotel stocked as needed * Help with the set-up of banquet functions * Deliver food and equipment to Banquet functions. * Maintain the areas in which the functions are taking place. * Participate in the compliance with Health Department standards as well as internal audits such as TEHC. * Assist with Banquet functions * Attend meetings as needed * Maintain high standards of personal appearance and grooming, which include wearing the proper uniform, and PPE. * Maintain regular and predictable attendance * Other duties as assigned Qualifications * High school diploma required * Previous work experience in stewarding preferred. * Hospitality experience preferred. * Must work well in stressful, high-pressure situations. * Must maintain composure and objectivity under pressure. * Be vigilantly attentive to detail, and monitor and adhere to operational standards * Ability to read and speak English language so as to fully comprehend job requests, caution notices, and similar written materials * Ability to count stocked items during inventory * Ability to perform duties with extreme temperature ranges * Knowledge of equipment and how to maintain it * Must be able to obtain a Food Handler Card Additional Information What is in it for you: * Hourly rate: USD $25.00 per hour * Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. * We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
    $25 hourly 60d+ ago
  • Assistant Director, Catering & Events

    Accor Hotels 3.8company rating

    Long Beach, CA job

    Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description * Lead and supervise Catering, Conference Services & Event Management functions, ensuring accuracy and effectiveness of all written communication and procedures. * Demonstrate strong financial acumen by preparing accurate forecasts, establishing annual Strategic Plans and Financial Budgets, and maximizing revenue potential. * Plan, execute, and oversee high-profile events, providing innovative solutions to challenges while balancing client needs with hotel goals. * Manage client relationships throughout the event process, ensuring satisfaction and maintaining effective communication with all departments. * Oversee and develop team members, including conducting performance evaluations, mentoring, and facilitating training for Catering Managers and Event Managers. * Responsible for maximizing catering revenues through direct sales efforts, telephone solicitation and prospecting. * Develop Individual Sales SMART Plan * Develop accounts (new and existing) by mapping specific business and buying tendencies. Include group profile for each event; maintain organized and professional plan for correspondence and follow up. * Perform daily telephone solicitations to new and existing accounts/customers in defined markets * Work with the Sales team on an active Reader Board solicitation program under the direction of the Director of Sales and Marketing. * Conduct tours of property to event planners and potential customers while informing of all hotel services available. Entertainment of customers on property, during site visits, pre-planning visits, and program operation when appropriate. * Host "Familiarization Mixers" on property with new and existing clients. * Strong negotiation skills - Negotiate contract specifics to achieve maximum profitability while satisfying customer needs. * Network with other similar hotels to maximize business opportunities * Actively participate in industry related organizations and local community events to develop and maintain business. * Attend local events, familiarization trips, and make presentations to potential customers. * Maintain efficient and detailed notes in Opera Cloud SEM * Complete monthly and weekly sales reports as necessary * Work closely with client through execution of the event; keep all parties fully informed of all problems or unusual matters so prompt corrective action can be taken where appropriate. * Maintain regular and predictable attendance * Other duties as assigned Qualifications * 3-5 years experience in Catering and Event Management in a luxury hotel, with experience handling incentives, weddings, and the social market. * Must have solid selling and interpersonal skills and demonstrate the energy and commitment to meet and exceed personal goals. * Must be persistent and not afraid of rejection- Work with an air of confidence * Possess excellent written and oral communication skills. * Ability to multitask, work under pressure and manage stress while maintaining a flexible attitude and schedule. * Strong computer skills and knowledge of MS Office Suite Programs, Excel, Opera Cloud SEM knowledge required. * Responsible for taking independent action, developing strategies, and making quick decisions in a proactive and competent manner. * Strong management, organizational, and presentation skills required. * Strong sense of professional appearance. * Working well with others: Support a constructive work environment. Clearly demonstrates respect for others. Easily engage and interacts with co-workers/employees. Additional Information What is in it for you: * Salary range: USD $90,000-$100,000 gross per annum * Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. * We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
    $90k-100k yearly 60d+ ago
  • Barista (Part-time)

    Accor Hotels 3.8company rating

    Long Beach, CA job

    Fairmont Breakers is a beloved feature of the Long Beach skyline, a historic landmark with a character and soul of its own. Originally opened in the roaring twenties as a lavish hotel on the waterfront, Breakers was a sought-after destination for world-famous stars. Following an extensive renovation, Fairmont Breakers returns as Long Beach's only luxury hotel, restoring one of California's most storied properties to its original grandeur. It offers 185 boutique rooms and suites; a rooftop pool and terrace; an open-air rooftop lounge with views of the Pacific; a blissful two-story spa, wellness and fitness center; dining venues and bars including a live jazz club; and 10,000 square feet of indoor and outdoor function space. Whether exploring the comforts of elevated coastal Italian cuisine in Nettuno or dining among the stars with champagne and caviar in Sky Room, Fairmont Breakers aims to delight all of your senses with artful surroundings and innovative offerings from our culinary team. Job Description * Consistently offer professional, friendly and engaging service * Maintain stock and cleanliness of stations for all meal periods with necessary equipment * Prepare all coffee, espresso, juice bar drinks ordered while maintaining high productivity levels * Maintain accurate department signage and pricing * Manage transactions with customers using POS system * Maintain back stock in good order * May assist with bartender duties when required * Operate and sanitize all equipment in a safe and proper manner * Sweep floors between guests and service accordingly * Clean up spills and debris off the floor during and between service * Discard trash to appropriate location * Maintain cleanliness and organization of the station and the workspace * Ensure standards are respected with regards to plate presentation * Expedite food orders when necessary * Support and assist Chefs and Managers * Control costs and waste * Be proactive by assisting co-workers * Be familiar with all menu items and aspects and services of the property * Clear excess dishes on counter to maintain clean and orderly appearance * Exceed guest's expectations * Maintain LQA/Forbes 5* standards of service * Comply with liquor laws * Maintain regular and predictable attendance * Other duties as assigned Qualifications * Must have minimum one year of customer service experience * Must have exceptional organizational qualities (skills) * Must have friendly, helpful, engaging manner * Able to work flexible hours, weekends, and holidays Additional Information What is in it for you: * Hourly rate: USD $25.00 per hour * Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe. * We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential. * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH Accor is proud to be an Equal Opportunity Employer EOE/M/F/V/D. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
    $25 hourly 60d+ ago
  • Maintenance Engineer

    Accor Hotels 3.8company rating

    Los Angeles, CA job

    We are looking for a Maintenance Engineer to join our amazing Hoxton Team! The role is be based within the property and works directly with the Director of Engineering The Hoxton, Downtown LA is nestled in LA's Downtown on buzzing Broadway. Once the LA Railway Authority, then a candy shop, this property has an LA history that'll charm your socks off. You'll find 174 rooms, a rooftop Peruvian-inspired restaurant by Top Chef Stephanie Izard, Cabra (a sibling to Cabra at The Hoxton, Chicago); our all-day lobby restaurant Moonlarks; plus a rooftop pool and loads of outdoor seating to enjoy that LA weather. Job Description What You'll Do... * Take regular action to keep guest room and areas fully operable for guest comfort and safety and the work environment safe for fellow team members. * Use your wits and technical abilities to solve problems and make repairs effectively and efficiently. * Respond courteously and promptly to guest requests promptly and resolve matters to the guest's greatest satisfaction. Be hospitable and friendly. * Help keep the mechanical areas safe, orderly, and clean and maintain legible, orderly records. * Responding to engineering planned maintenance work orders in a timely, professional manner. * Proficiently use the digital work management system and track all maintenance related duties accurately. * Seek continual improvement for the department and hotel. * Notify supervisors of equipment and supply needs through inventory and par levels. * Ability to learn and respond to all emergency procedures. * Comply with all the policies, procedures and regulations that relate to the local, state and federal laws. Qualifications About You... * Previous work-related skills, knowledge, or experience is necessary; i.e. painter; carpenter, electrician, pool maintenance, air conditioning, kitchen repairs, etc. * You can effectively communicate technical information in a simple way while maintaining a professional manner. * You have the ability to work in a team and make independent decisions. * You execute. You get things done. * You are scarily organized. * You jump out of bed every morning, fizzing with energy and jazzed about what you're doing today. * You are humble. There are no egos, and no drama. * You take ownership of issues, solve problems and make effective decisions. * You learn quickly and have the ability to adapt to The Hoxton's unique culture. * You'll work positively & collaboratively to achieve the highest standards of delivery at work. * If we get stuck in an elevator with you - we'll get along nicely and have a laugh along the way. Additional Information What's in it for you… * Become part of a team that's very passionate about creating great hospitality experiences. * Competitive salary. * 19 days of paid time off and holidays plus a comprehensive insurance benefits package. * Food on us during your shift. * Enjoy a free night at The Hoxton when you first start with us. * Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work. * An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact. * Regular team get togethers, from our High Fives to our (pretty special!) team parties - we know how to have a good time! * The chance to challenge the norm and work in an environment that is both creative and rewarding. * Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene. * Excellent discounts across The Hoxton and the global Ennismore family. More about us…. The Hoxton is a series of open-house hotels, each in a neighborhood that we love. Ever since we opened our first hotel in Shoreditch, we've never just been about offering a bed for the night. We want to be more than that: proving style doesn't need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighborhood with vibrant, welcoming public spaces. The Hoxton, Downtown LA is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. True Facts. Compensation: $24.00 USD per Hour
    $24 hourly 7d ago
  • AM Concierge Lounge Attendant

    Spire Hospitality 4.1company rating

    Spire Hospitality job in Burbank, CA

    Located directly across from Hollywood Burbank Airport, our hotel is within minutes from Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center. Make time for a delicious meal at one of our restaurants, offering innovative California cuisine and specialty cocktails. Plush bedding, mini-refrigerators, flat-screen TVs, large work desks and Wi-Fi will help you unwind and feel at home. 395 Rooms, 46,750 of event space, restaurants, Bar, and Coffee Shop. Company Overview: SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. Compensation: $17.50/hr Benefits: We offer a comprehensive full-time benefits package consisting of: medical, dental, vision, pet discount program, identity theft protection, Earned Wage Access to get paid before payday, pre-paid legal support, flexible spending accounts, 401K, life, critical accident, critical illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more! Essential Job Functions: Greet customers immediately with a friendly and sincere welcome. Make personal connection with each guest and respond to guest cues (anticipate their needs). Use a clear, understandable speaking voice, exercise judgment, respond to inquiries with accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. according to individual needs. Maintain a very clean and organized area to ensure all guests have what they need at any time during the day and maintain a fresh clean feel for the area. Ensure Concierge Lounge is kept clean and stocked with the proper food & beverage for the given time of day. Follow proper food handling techniques and food safety procedures. Ensure all equipment is working properly including fridge, warmers & access door. Anything out of order must be reported to Supervisor and Engineering in order to guarantee a quick fix. Qualifications: Education: Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge of skills and abilities. Experience: Prior customer service experience required. Prior Front Desk or other prior hospitality experience preferred. Licenses or certificates: CA Food Handlers Certification & TIPs Certified. CPR certification and/or First Aid training preferred. Spire Hospitality, LLC is an Equal Opportunity Employer, including people with disabilities and veterans _____________________________________________________________________________________
    $17.5 hourly 31d ago
  • Front Office Supervisor

    Spire Hospitality 4.1company rating

    Spire Hospitality job in Burbank, CA

    Compensation: Hourly $23.00 USD The Los Angeles Marriott Burbank Airport Hotel is looking for an energetic, professional Front Desk Supervisor with exceptional guest service experience. Greet and register guests, provide prompt and courteous service, and close out guest accounts upon completion of stay to meet high standards of quality. Essential Functions: Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct guest service representatives in the details of work. Observe performance and encourage improvement. Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions, and provide accurate information such as outlet hours and local attractions. Promptly complete the registration process by inputting and retrieving information from a computer system, and confirming pertinent information including the number of guests and room rate. Promote marketing programs. Make an appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing keys, certificates, coupons, and refreshment center keys as appropriate. Close out guest accounts at the time of checkout. In the event of dissatisfaction, negotiate a compromise, which may include authorizing revenue allowances. Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change, and balance an assigned house bank. Accept and record vouchers, travelers checks, and other forms of payment. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. Promptly answer the telephone using positive and clear English language. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages, and facsimiles for customers as requested. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for guest service representatives and other employees. Resolve customer complications and complaints by conducting thorough research on the situation and identifying the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Specific Job Knowledge, Skill, and Ability: The individual must possess the following knowledge, skills, and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Ability to effectively deal with internal associates and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse tense situations, collect accurate information, and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to listen effectively and to speak English clearly. Ability to access and accurately input information using a moderately complex computer system. Ability to stand, walk, and continuously perform behind the front desk. Hearing and visual ability to observe and detect signs of emergency situations. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Ability to analyze and make judgments. Required Work Experience: 2 consecutive years as a Hotel Front Desk Supervisor at a Full Service Hotel. or 4 consecutive years as a Hotel Front Desk Supervisor at a Select Service Hotel. or 6 consecutive years as a Hotel Front Desk Agent We offer a comprehensive full-time benefits package consisting of medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accidental or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more! Spire Hospitality participates in E-Verify*
    $23 hourly 60d+ ago
  • INSPIRE - Leadership Development Program - Food and Beverage

    Accor Hotels 3.8company rating

    Los Angeles, CA job

    At Fairmont, our passion is to connect our guests to the very best of our destinations. From the beaches of Hawaii to the deserts of the United Arab Emirates to the heart of London, our hotels offer guests extraordinary places, created by combining unique architecture, expressive decor and artistry, and magnificent features. Add engaging service, and the result is an unforgettable guest experience. We invite you to join the world of luxury hospitality at Fairmont Century Plaza as part of our Inspire Program in Food and Beverage. This 12-18 month immersive leadership journey is designed to help you grow into a confident, capable first-time leader within Fairmont, making your mark within one of the world's most storied luxury brands. Through a combination of structured cross-exposure, Hotel Executive Committee mentorship, and real-world business impact, you'll build the skills, mindset, and experiences that will shape your career. Job Description: Your Development Journey: As an Inspire, your journey will unfold as follows: * Onboarding & Orientation: Embark on a comprehensive brand and service culture immersion, align on your cross-exposure schedule, and be introduced to your dedicated mentor and division team. * Cross-Exposure Experience: Broaden your division-specific expertise through hands-on, in-depth operational understanding in different functional areas within your division. * Business Impact Project: Apply your learning to a real-world business challenge, conceptualizing and executing a project that allows you to showcase your leadership, innovation, and strategic thinking. Enter a global competition to put your project on center stage. * Hotel Executive Committee Mentorship: Learn from an experienced leader who will help guide your growth, inspire your leadership journey and connect you to the Fairmont values. * Build your community: Connect with your peer community of Inspire participants from our network of hotels, enhancing your global mindset and support network. * Be Inspired: Join our virtual leadership speaker series connecting you with Senior Leader Throughout this program you will: * Build strong relationships and network with Hotel Executive Committee leaders and colleagues across the hotel. * Continuously develop leadership skills, build business acumen, and contribute to creating exceptional guest experiences. * Make meaningful impact and drive results within your assigned areas of focus. What's In it For You: * Discounted hotel rooms and food & beverage rates to employees at our sister properties around the globe * We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and WATCH * Salary: $75,000-$80,000 Qualifications * A recent graduate with a degree in Hospitality Management, Business Administration, or a related field. * Demonstrated passion for luxury hospitality and a strong desire to develop into a future leader in hotel operations. * Proven leadership potential, evidenced by academic achievements, extracurricular activities, or previous work experience. * Exceptional communication and interpersonal skills, with the ability to connect effectively with diverse groups of people. * Strong analytical and problem-solving abilities, with a proactive approach to challenges. * High level of adaptability, resilience, and a positive attitude in a fast-paced environment. * Embrace the Fairmont brand promise and luxury in your role and in all your interactions. * Foster an inclusive environment where every individual feels valued and respected. * Create an environment where colleagues are empowered, supported, and recognized. Additional Information Your team and working environment: What was true in 1966 remains true to this day: The Century Plaza Hotel is part of a visionary development intent on doing what others could only imagine. Previously deemed the "Western White House," (as the only venue outside the White House to host state dinners), Century Plaza's place in history remains unshakeable. A modernized take on luxury and elevated guest experience from product to people enlivens the real wow factor. This experience begins with a new kind of workplace, one where the energy is contagious, the stories are invigorating, and the challenges present inspiring opportunities to make your mark. We provide an environment of trust, respect, and integrity. A home away from home. Where diversity and inclusion are celebrated. Privacy and personal information are protected. Through Accor's Employee Value Proposition, we ensure fair treatment and a workplace free from discrimination & harassment. Visa Requirements: Must provide proof of eligibility to be employed in the United States of America. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We commit to a future where diverse identities are celebrated, and equitable and inclusive practices are woven into the fabric of everything we do as an organization. Fairmont Century Plaza is an Equal Opportunity Employer EEO M/F/V/D Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
    $75k-80k yearly 39d ago
  • Bell Person

    Spire Hospitality 4.1company rating

    Spire Hospitality job in Burbank, CA

    Conveniently located by the Hollywood Burbank Airport, The Los Angeles Marriott Burbank Airport Hotel is near Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center. Offering amazing food and beverage outlets, this property also hosts an array of meetings in Burbank, offering 46,000 square feet of event space. Be part of this team and become one of their stars! Job Overview: Escort arriving and departing guests in a friendly, courteous manner to and from their accommodations, transporting their luggage. Acquaint each guest with room and features. Compensation: $16.50/hour + tips Responsibilities and Duties: • Greet customers immediately with a friendly and sincere welcome. Remain calm and attentive, especially during heavy hotel activity and emergencies. • Retrieve guest items from cars, busses, vans and carts. Grasp, lift, carry and/or load luggage and packages weighing up to 75 lbs. onto a bell cart to transport items throughout hotel to designated room. Navigate bell cart through public areas, guest room corridors and to elevators. • Read and match luggage tags, write claim tickets and detach portion to give to guest. • Organize and store luggage as necessary in a designated area. • Escort customers to accommodations, visually inspect room and telephone any deficiencies such as towels to housekeeping immediately. Point out room features and directory for reference. • Listen and respond to guest inquiries using a positive, clear speaking voice. Answer questions and offer assistance giving accurate information regarding outlet hours, other hotel services, directions to local attractions or function rooms, car rentals, airline shuttle service, etc. • Pick up and deliver guest laundry to and from guest rooms in a timely, accurate manner • Deliver morning newspapers, Checkout packets, mail, packages, faxes, etc. to specific guest rooms. • Clean and polish carts and other equipment used in the department. • Answer the Bell Desk phone and provide information as needed. • Other duties as assigned by the supervisor such as assisting as door person or Valet when necessary. Specific Job Knowledge and Skills: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Ability to understand and follow written and/or verbally in English. • Ability to effectively communicate verbally in English. • Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. • Ability to read English language sufficient to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists. • Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage up to 75 lbs. continuously throughout shift. • Ability to stand, walk and/or sit and continuously perform essential job functions. • Sufficient manual dexterity in hands to be able to load and unload luggage. • Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property. Other Expectations: • Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. • Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays. • All employees must maintain a neat, clean and well-groomed appearance (specific standards available). • Employee is always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties. • Complies with health and safety rules, regulations and procedures to maintain a safe environment. Hotel Specific: Working Conditions: Physical Demands: • Constant standing and walking throughout shift • Frequent lifting and carrying up to 75 lbs. • Constant kneeling, pushing, pulling, lifting • Frequent ascending or descending ladders, stairs and ramps Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered “inside” if the worker spends approximately 75 percent or more of the time inside. Qualifications: • Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities. • Valid, current driver's license.- A DMV report is run on candidate to determine employment eligibility. • No prior experience required. Prior guest service or other hospitality experience preferred. • Additional language ability preferred. *SPIRE HOSPITALITY participates in E-Verify*
    $16.5 hourly 60d+ ago
  • Director of Housekeeping

    Spire Hospitality 4.1company rating

    Spire Hospitality job in Orange, CA

    Just four miles from Disneyland , we offer firework views and easy access to the Anaheim Resort Transportation (ART) shuttle to the parks. Angel Stadium, the Anaheim Convention Center, Honda Center, and Chapman University are all within 10 minutes. Enjoy our restaurants, outdoor pool, and a warm DoubleTree Chocolate Chip Cookie on arrival. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more. This role is dedicated to delivering exceptional Guest Services as part of our Housekeeping TEAM, ensuring the hotel's appearance and cleanliness. As the Executive Housekeeper, your primary responsibility is to guarantee guest satisfaction by creating an inviting and comfortable atmosphere that makes guests feel at home from the moment they enter their room. You will foster a sense of well-being and revitalization for our guests. You will lead, inspire, and empower your team to reach their full potential, equipping them with the tools and opportunities to excel, drive excellence, and foster repeat business in their hospitality careers. Essential Job Functions: • Deliver best-in-class service to our guests and team members with engagement and thoughtfulness • Promptly address guest concerns and requests to ensure their satisfaction • Assist with reviewing and sharing guest comments and scorecard results with team members to celebrate achievements • Leads and manages all housekeeping operations, conducts meetings, assigns cleaning tasks, implements inspections for rooms and public areas, and ensures compliance with company policies and service standards • Support the training of new team members while fostering strong, collaborative relationships within the Housekeeping department • Oversee inventories of amenities, chemicals, and supplies, ensuring timely reordering to maintain seamless operations Physical Demands: • Ability to grasp, lift, carry, or otherwise move materials weighing up to 100lbs • Ability to work much of the shift standing/moving throughout the building, bending, stooping, and reaching Compensation: $90,000/Annual Qualifications: Education: • High school diploma or its equivalent Experience: • 4 years experience in hotel housekeeping management or related professional area preferred • Confident utilizing MS outlook, Word, and Excel • Previous experience with hotel PMS systems a plus. • OSHA certification or equivalent knowledge of OSHA regulations
    $90k yearly 60d+ ago
  • Chief Engineer

    Spire Hospitality 4.1company rating

    Spire Hospitality job in Burbank, CA

    Conveniently located by the Hollywood Burbank Airport, The Los Angeles Marriott Burbank Airport Hotel is near Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center. Offering amazing food and beverage outlets, this property also hosts an array of meetings in Burbank, offering 46,000 square feet of event space. Be part of this team and become one of their stars! Compensation: $100k/$115k annually salary Job Overview: To maintain the entire hotel facility, including physical building structure, all mechanical, electrical, HVAC systems and related equipment in accordance with energy conservation and preventative maintenance programs. Ensure the upkeep of guest areas to maintain an attractive hotel. Participate in management of all rehabilitation, expansion, and special projects. Responsibilities and Duties: • Conduct walk-through and visually assess the safe and efficient maintenance and operation of the physical structure(s) of the hotel, all mechanical, electrical, HVAC systems and any other related equipment. • Completion of all routine maintenance on public spaces, meeting rooms, outlets, back of the house spaces and grounds. Assigns and verifies completion of all repairs, replacement, and renovation projects to offices and employee work areas. • Adheres to all corporate required purchasing policies and controls, to include all outside contractor bids, budgets and schedules. • Maintains effective energy management and preventative maintenance programs, conducting special training for other operating departments on the safe and effective use of equipment and energy in the hotel. • Informs the General Manager and hotel department heads, on a regular basis, regarding the specific and overall condition of the building structure(s), related systems and equipment offering prudent, and cost-effective proposals for maintaining the same. Access and input information into a computer and generate reports. In addition to performance of the essential functions, his position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the hotel. • Maintains appropriate supply of materials and equipment to carry out the normal day-to-day operating and maintenance requirements of the hotel. • Maintains organized and efficient administrative and filing systems within Property Operations for the timely and accurate handling of correspondence, reports, requisitions for purchase, and other administrative requirements of the department. • Maintains a well-defined, and organized system within the shop for the inventory maintenance, and storage of all tools, products, materials, and equipment necessary to execute the required activities of the department. • Immediately available to report to the hotel in the event of any hotel emergency which necessitates the skills and expertise of the Chief Engineer. By example such emergencies may include, but not be limited to fires, power or other equipment failures, floods, lighting, earthquake, or other disasters of similar nature and magnitude. • Perform other duties as requested. Specific Job Knowledge and Skills: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. • Excellent knowledge of electrical systems, components, and devices, HVAC systems, boilers, mechanical systems, and the maintenance and repair of all. • Excellent knowledge of public construction and building systems; all related permits, licensing, new and existing codes pertaining to public building and fire safety. • Skilled in use of computers and software programs associated with property operations. • Skilled in the proper and safe use of all tools, equipment, materials, chemicals, and products relating to the department. • Excellent verbal and written interpersonal communication skills. • Ability to remain informed on state-of-the-art developments effecting the safe and effective operation of the building facility. • Ability to analyze all associated systems as their design, intent, and effective performance. Other Expectations: • Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. • Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays. • All employees must maintain a neat, clean and well-groomed appearance (specific standards available). • Employee is always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties. • Complies with health and safety rules, regulations and procedures to maintain a safe environment Physical Demands: • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10F) and kitchens (+110F), possibly for one hour or more. • Must be able to stand and exert well-paced mobility for up to 4 hours in length. • Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. • Must be able to bend, stoop, squat and stretch to fulfill cleaning and repair/maintenance tasks. • Must be able to lift 25 lbs. On a regular and continuing basis. • Must have the ability to bend, squat, and frequently lift 50 lbs. and occasionally lift 100 lbs. • The worker is subject to hazards includes a variety of physical conditions, such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals. • The worker is subject to atmospheric conditions, one or more of the following conditions that affect the respiratory system or the skin: fumes, odors, dusts, mists, gases or poor ventilation. • The worker is subject to oils; there is air and/or skin exposure to oils and other cutting fluids. • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. • Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. • Requires manual dexterity to use and operate all necessary equipment. • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. Qualifications: • Graduation from high school and from an apprenticeship, advance-training program for operating engineers recognized by the industry and trade. Or any other combination of education, training, or experience that provides the necessary knowledge, skills, and abilities to perform the job. • Three years of experience performing building maintenance in a hotel or related industry. One-year experience as a head or assistant chief engineer in same or similar environment. • Any licenses or permits that may be required by law or company regulations, such as an Electrician's License. • All employees must maintain a neat, clean and well-groomed appearance (specific standards available). • Additional language ability preferred. *Spire Hospitality participates in E-Verify*
    $100k-115k yearly 60d+ ago
  • Director of Sales & Marketing

    Spire Hospitality 4.1company rating

    Spire Hospitality job in Orange, CA

    Just four miles from Disneyland , we offer firework views and easy access to the Anaheim Resort Transportation (ART) shuttle to the parks. Angel Stadium, the Anaheim Convention Center, Honda Center, and Chapman University are all within 10 minutes. Enjoy our restaurants, outdoor pool, and a warm DoubleTree Chocolate Chip Cookie on arrival. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more. Are you ready to take the reins and make your mark in one of Orange County's most vibrant markets? We are looking for a visionary Director of Sales & Marketing to lead the charge in Anaheim! We are looking for a hunter! Seeking a dynamic and results driven individual to join our team. This position is key to driving revenue growth and ensuring the success of our sales and marketing efforts. As the Director of Sales and Marketing you will also be responsible for bringing in Group and other business. In this high-impact role, you will not just support growth, you will drive it. From crafting bold, multi year commercial strategies to leading dynamic digital and marketing campaigns, this is your chance to shape the future of a flagship Spire Hospitality property in a competitive and exciting region. You will collaborate with on property leaders, optimize revenue through predictive analytics, and foster strong relationships with community partners and key clients all while leading a high performing team to success. If you are a highly motivated and strategic individual with a passion for sales and marketing in the hotel industry, we would love to hear from you. Join our team and play a key role in driving the success of our hotel's sales and marketing efforts. Essential Job Functions: Offer our guests unparalleled service with warmth and attentiveness Develop and implement strategic sales and marketing plans to achieve hotel revenue targets. Lead and manage the sales and marketing team, providing guidance and support to maximize their performance and productivity. Oversee the operation, services, and activities of the Sales & Catering Department Identify new market opportunities and develop innovative strategies to capture and expand market share. Build and maintain strong relationships with corporate clients, travel agencies, and other key stakeholders to generate business leads and promote the hotel's services. Conduct market research and analysis to identify trends, competitive landscape, and customer preferences, and use the findings to inform marketing and sales strategies. Collaborate with the revenue management team to optimize pricing strategies and maximize revenue potential. Oversee the development and execution of marketing campaigns, including digital advertising, social media, email marketing, and other promotional activities. Monitor and analyze sales and marketing metrics to assess performance and identify areas for improvement. Stay updated on industry trends and best practices, and implement innovative sales and marketing techniques to stay ahead of the competition. Ensure compliance with all legal and regulatory requirements related to sales and marketing activities. Participate actively in annual budget planning, goal setting, and implementation alongside the General Manager Lead ongoing research in the travel industry to identify market trends and insights for developing innovative marketing strategies or annual Marketing Plans Conduct interviews, make hiring decisions, and train team members in Sales & Catering procedures and techniques Foster strong, collaborative relationships within the Sales & Catering team and across other hotel departments Compensation: $120,000-$150,000/annual + incentive bonus plan Physical Demands: Ability to sit for long periods of time Ability to exercise judgement in evaluating situations and making sound decisions Qualifications: Education: Bachelor's degree in Business Administration, Marketing, or a related field. MBA preferred. High school diploma or its equivalent Experience: Proven track record in sales and marketing leadership roles within the hotel industry. Strong business acumen and understanding of market dynamics. Excellent communication, negotiation, and presentation skills. Ability to build and maintain relationships with key stakeholders. Analytical mindset with the ability to interpret data and make informed decisions. Proficiency in using sales and marketing software and tools. Ability to work in a fast-paced, dynamic environment and adapt to changing priorities. Results-oriented mindset with a focus on achieving revenue targets. 6-years Hotel Sales/Convention Service Management experience preferred 6 -years Sales Management experience required Confident utilizing MS outlook, Word, and Excel Previous experience with OnQ is a plus. Valid Driver's License Willing to travel
    $120k-150k yearly 60d ago
  • Banquet Houseperson

    Spire Hospitality 4.1company rating

    Spire Hospitality job in Orange, CA

    Just four miles from Disneyland, we offer firework views and easy access to the Anaheim Resort Transportation (ART) shuttle to the parks. Angel Stadium, the Anaheim Convention Center, Honda Center, and Chapman University are all within 10 minutes. Enjoy our restaurants, outdoor pool, and a warm DoubleTree Chocolate Chip Cookie on arrival. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive part-time benefits package consisting of: dental, vision, pet discount program, identity theft protection, Earned Wage Access to get paid before payday, pre-paid legal support, flexible spending accounts, 401K, life, critical accident, critical illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more! Essential Job Functions: * Ensure meeting spaces are set up to wow our guests based on BEO orders * Organize and arrange tables, chairs, decorations and dining stations to provide effective layout * Maintain appearance of the pre-function area * Replenish and maintain appearances of all meeting rooms and event space Physical Demands: * Ability to lift and move multiple tables and chairs and podiums weighing up to 80 lbs. through a crowded room. * Ability to grasp, list and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 500 lbs. * This role requires considerable physical activity on a continuous basis throughout the shift for room set up and breakdowns. Qualifications: * CPR Certification and/or First Aid training preferred * Prior hospitality experience preferred * Additional language ability preferred
    $30k-38k yearly est. 5d ago
  • F & B Supervisor

    Spire Hospitality 4.1company rating

    Spire Hospitality job in Orange, CA

    Just four miles from Disneyland, we offer firework views and easy access to the Anaheim Resort Transportation (ART) shuttle to the parks. Angel Stadium, the Anaheim Convention Center, Honda Center, and Chapman University are all within 10 minutes. Enjoy our restaurants, outdoor pool, and a warm DoubleTree Chocolate Chip Cookie on arrival. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive full-time benefits package consisting of medical, dental, vision, pet discount program, identity theft protection, Earned Wage Access to get paid before payday, pre-paid legal support, flexible spending accounts, 401K, life, critical accident, critical illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more! Compensation: $24-$25/Hour. Essential Job Functions: Train, supervise and work with all Food & Beverage staff in order to ensure proper food preparation, Bar menu and presentation according to hotel standards in order to ensure a high-quality product. * Promote exceptional customer service by setting a positive example and consistently providing our guests with outstanding service and courtesy * Respond promptly and effectively to guest questions and requests * Fosters strong working relationships within Food & Beverage and with other departments by communicating effectively * Empower new team members with the essential procedures and techniques of exceptional guest service through comprehensive training * Excel at multitasking in a dynamic environment * Resolve guest concerns with attentive service recovery Related Functions: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Perform line employees job functions as needed under high volume and emergency situations. * Knowledge of food and beverage industry, current market trends and federal, state and local laws pertaining to the hospitality industry, i.e., OSHA, Local Liquor Commission, Department of Health and Sanitation regulation. * Ability to access, understand and accurately input information using a moderately complex computer system. * Ability to effectively deal with internal and external customers and staff, some of whom will require high levels of patience, tact, empathy and diplomacy to diffuse anger, collect accurate information and resolve conflicts. * Ability to move throughout the hotel property and continuously perform essential job functions. * Ability to read, listen and communicate effectively in English, both verbally and in writing. * Thorough knowledge of food products, standard recipes and proper preparations. Other Expectations: * Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. * Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays. * All employees must maintain a neat, clean and well-groomed appearance (specific standards available). * Employee is always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties. * Complies with health and safety rules, regulations and procedures to maintain a safe environment. Working Conditions: Physical Demands: * Ability to lift, carry, push or pull 10 lbs * Stand, walk and work at times in confined spaces throughout the shift in full sight of guests Environmental Conditions: Inside: Protection from weather conditions but not necessarily from temperature changes. A job is considered "inside" if the worker spends approximately 75 percent or more of the time inside. Qualifications: * Bar, Culinary, sales and service background required. College degree in related field preferred. * Ability to obtain any government required licenses or certificates. * Extensive experience in restaurant, bar, banquet, stewarding, kitchen, sales, catering and management required. Minimum two years supervisory experience in hotel industry. * Additional language ability preferred.
    $24-25 hourly 15d ago
  • Night Auditor

    Spire Hospitality 4.1company rating

    Spire Hospitality job in Burbank, CA

    Conveniently located by the Hollywood Burbank Airport, The Los Angeles Marriott Burbank Airport Hotel is near Universal Studios Hollywood, the North Hollywood Arts District, and Burbank Town Center. Offering amazing food and beverage outlets, this property also hosts an array of meetings in Burbank, offering 46,000 square feet of event space. Be part of this team and become one of their stars! Job Overview: Balance room, restaurant and bar daily work. Post and balance charges and settlements in a timely and efficient manner. Maintain files and reset the systems for next day operations. (This is an overnight/graveyard shift at the Front Desk). The ideal candidate will have previous HOTEL front desk experience and FSPMS (Marriott OS). Compensation: $21 Responsibilities and Duties: * Prepare daily Restaurant Revenue Report data by auditing Micros tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. * Run audit reports/journals from the mainframe, the Micros computer, and the system for automated credit cards. * Make corrections and adjustments and handle all computer problems that might occur throughout their shift. * Input onto the PC revenue/expenses/allowance to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. * Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations * Ensure all reports and back-up vouchers are complete and files properly. * Ensure all necessary copies of documents/back-up and reports of daily work are distributed to the proper person (i.e. A/R, A/P, and Payroll). * Review and correct discrepancies in the Front Desk System. * Coordinate with the front desk and restaurants/bars closing to facilitate a smooth operation of file maintenance and reset of system totals for next day operations. * Perform other related duties as assigned. Specific Job Knowledge and Skills: The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Knowledge of accounting operations to include all aspects such as accounts receivable, accounts payable, etc. * Basic mathematical skills and ability to operate a 10-key by touch. * Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions. * Ability to access and accurately input information using a moderately complex computer. * Ability to read, write and speak English sufficient to understand and communicate with employees and guests. Must have excellent telephone etiquette skills. Qualifications: * Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities necessary to perform the functions of the job. * One-year experience in a similar size operation required. Hotel experience preferred. * Additional language ability preferred * Spire Hospitality participates in E-Verify*
    $21 hourly 39d ago

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