Spire Hospitality jobs in San Francisco, CA

Less than a block from Union Square, our hotel is a short walk from San Francisco's galleries, restaurants, and shops along Geary Street. We're two miles from Fisherman's Wharf and six miles from the Golden Gate Bridge. Enjoy dinner and drinks at our restaurant and bar and catch the cable car just outside our doors when you're ready to explore the city. Company Overview: SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. Benefits: We offer a comprehensive full-time benefits package consisting of: medical, dental, vision, pet discount program, identity theft protection, Earned Wage Access to get paid before payday, pre-paid legal support, flexible spending accounts, 401K, life, critical accident, critical illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more! Compensation: $26.00 - $30.00/per hour Essential Job Functions: * Train, supervise and work with all culinary staff in order to ensure proper food preparation and presentation according to hotel standards in order to ensure a high-quality product. * Provide supervision of Stewarding, Cooks, Cafeteria Attendants and Utility Personnel. * Assigns, in detail, specific duties to all employees regarding efficient operation of kitchen. * Select, train and supervise kitchen staff in the proper preparation of menu items. * Inspection of food preparation to ensure optimal product is provided. * Perform audit of Banquet and Kitchen inventory and place orders as necessary. This may include price research. * Assist with preparation of food labels & signage utilizing proper grammar, spelling and visual appeal. Physical Demands: Exerting up to 10 pounds of force occasionally (occasionally: activity or condition exists up to 1/3 of the time), and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time), to lift, carry, push, or pull, or otherwise move objects, including the human body. Some sedentary work involving report preparation and employee meetings. Frequent walking and standing. Qualifications: * Culinary, sales and service background required. College degree in related field preferred. * Ability to obtain any government required licenses or certificates. * Extensive experience in restaurant, bar, banquet, stewarding, kitchen, sales, catering and management required. Minimum two years supervisory experience in hotel industry. * Additional language ability preferred. ________________________________________________________________________________________________________________________________ Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans PURSUANT TO THE SAN FRANCISCO FAIR CHANCE ORDINANCE, WE WILL CONSIDER FOR EMPLOYMENT QUALIFIED APPLICANTS WITH ARREST AND CONVICTION RECORDS

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS What is in it for you: * Discounted Hotel Rooms and Food & Beverage rates to employees at our sister properties around the globe. * We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Diversity, Equity and Inclusion, Sustainability and WATCH Job Description * Consistently offer professional, friendly and engaging service * Book and enter room reservation requests using the Property Management System * Enter and/or Update group lists as required, while ensuring accuracy * VIP reach-out to guests booking high-rated suites * Manage Reservations inbox and in-house reservation requests from Sales, Convention Services and Executive Office * Update reservations ensuring a flawless check in and check out process, including acquiring deposits when needed and set up of billing instructions * Present up-sell opportunities and recommend hotel facilities, based on guest interests * Liaise with Sales and other departments as required * Answer telephone and email inquiries in a timely manner * Assist guests regarding hotel facilities in an informative and helpful way * Follow department policies, procedures and service standards * Follow all safety policies * Other duties as assigned Qualifications * Previous customer related experience required * Knowledge of Opera an asset * Previous Property Manager System experience preferred * Computer literate in Microsoft Office applications required; notably Outlook, Word and Excel * Must be able to type 50 words per minute * Strong attention to detail * Strong interpersonal and problem-solving abilities * Highly responsible & reliable * Ability to work well under pressure in a fast-paced environment * Ability to work cohesively as part of a team * Ability to focus attention on guest needs; remaining calm & courteous at all times * Physical Aspects of Position (include but are not limited to): * Frequent sitting throughout shift * Occasional kneeling, pushing, pulling, lifting, walking and standing * Occasional ascending or descending ladders, stairs and ramps Additional Information Hourly Rate: $35.06 Visa: Must be able to provide proof of eligibility to work in the United States Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont San Francisco is an Equal Employment Opportunity Employer EEOE M/F/V/D

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS What is in it for you: * Discounted Hotel Rooms and Food & Beverage rates to employees at our sister properties around the globe. * We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Diversity, Equity and Inclusion, Sustainability and WATCH Job Description What you will be doing: * Maintain system of accounts and controls, providing accurate data necessary for all required accounting reports and statements. * Prepare and post daily journals and month end journal entries, ensuring efficient completion of all month-end functions. * Assist in the completion of financial statements and management reports in accordance with Corporate Policies & Procedures for review. * Assist in the preparation of month-end balance sheet account reconciliation and analysis. * Assist departments in the interpretation, orientation, training and analysis of accounting matters. * Co-ordinate and ensure that all daily, semi-monthly and monthly management reports are issued on a timely and accurate basis. * Participate in the creation of the Annual Operating & Capital Budgets, Strategic Plan, and Monthly Operating Forecasts. * Full Accounts payable management and general cashiering duties as assigned * Assist in the effective utilization and integration of hotel and accounting technology systems, including software applications, current and future. * Develop an engaged, enthusiastic and guest driven department. * Recruit, develop, evaluate and motivate the team. * Represent the accounting office and the Director of Finance in their absence. * Responsible for ensuring Internal Audit compliance and standards operating procedures for the hotel * Actively contribute to hotel overall leadership and direction. * Other tasks as assigned Qualifications Your experience and skills include: * Professional designation or acceptable university degree with an appropriate specialization in Accounting or enrolled in a recognized accounting program with progression to 3rd or 4th level preferred. * Minimum of 3 years-accounting experience and at least 2 years previous accounting experience at a supervisory/managerial level. * Proven leadership and coaching skills with a track record of developing a highly motivated and cross-trained group of progressive accounting professionals. * Familiarity with hotel operating systems and software, including ACCPAC, OneStream, SUN, Microsoft Office, Micros, Opera PMS, Excel. * Excellent administrative, interpersonal, organizational, written and verbal communication skills. Additional Information Salary Range: $98,000 to $135,000 USD Gross per Annual Visa: Must be able to provide proof of eligibility to work in the United States Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont San Francisco is an Equal Employment Opportunity Employer EEOE M/F/V/D

Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city's most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street. Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at ************************ to find out more about our company. EOE/M/F/D/V Job Description As Busperson, you will take pride in the integral role you play in supporting your Laurel Court Colleagues and setting the stage for a truly memorable experience. What you will be doing: Reporting to the Laurel Court General Manager, responsibilities and essential job functions include but are not limited to the following: * Consistently offers professional, engaging and friendly service * To ensure the hotel's hallways and guest rooms are clear of dirty Food and Beverage china, silverware, glassware and linen * Assist the servers in set up and clearing of tables * Delivery and refreshment of guest amenities as needed * Replenishment of clean linens and food supplies for the department * Clean and polishes IRD tables, hot boxes, refrigerators, coffee urns, and keeps the IRD department area clean * May run errands and deliver food orders to offices and hotel rooms * Adhere to hotel safety rules and regulations * Other duties as assigned * Hourly Rate: $26.60 USD Gross per Hour Your experience and skills include: * Previous experience is an asset * Ability to deliver engaging guest service Physical Aspects of Position (include but are not limited to): * Constant standing and walking throughout shift * Lift and carry items up to 50lbs i.e. linen and delivery trays * use hands and fingers skillfully and easily * Carry out specific oral or written instructions, frequently following a simple routine Visa Requirements: Must have proof of eligibility to work in the United States. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Additional Information All your information will be kept confidential according to EEO guidelines.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS What is in it for you: * Discounted Hotel Rooms and Food & Beverage rates to employees at our sister properties around the globe. * We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Diversity, Equity and Inclusion, Sustainability and WATCH Job Description Director of Event Services At Fairmont San Francisco, our legendary service and iconic venues set the stage for unforgettable events. As Director of Events, you will lead the planning and execution of all on-site events and conferences - ensuring seamless coordination, elevated guest experiences, and service excellence across all functions. This role is key in delivering memorable occasions, from high-profile galas to executive meetings. What you will be doing: Reporting to the Director of Sales, responsibilities and essential job functions include but are not limited to the following: * Consistently offer professional, friendly, and engaging service * Oversee and lead the Events Services team from contract turnover through execution * Serve as the primary liaison between clients and hotel departments to ensure operational excellence * Establish and maintain rapport with clients before, during, and after events to ensure satisfaction and repeat business * Prepare and manage departmental operating procedures and service standards * Oversee the planning and logistics of all events, ensuring timely, accurate communication and coordination across departments (banquets, culinary, stewarding, rooms, AV, etc.) * Conduct detailed site inspections and pre-conference planning meetings as needed * Lead the creation and distribution of event orders, group resumes, and function contracts * Monitor event space setup, service delivery, and overall flow to ensure client expectations are exceeded * Collaborate with Banquet and Culinary teams to manage event execution and troubleshoot in real time * Maintain accurate records and event files for internal follow-up and post-event reporting * Partner with the Director of Sales to forecast departmental performance and identify operational needs * Uphold and enforce hotel standards, policies, and procedures * Support departmental financial goals by managing labor and operational expenses * Balance administrative, operational, and colleague development responsibilities * Other duties as assigned Qualifications Your experience and skills include: * Minimum 5 years of leadership experience in Conference Services or Event Management in a luxury or large-scale hospitality environment * Proven success in client relations and event execution * Strong organizational, planning, and leadership skills * Excellent communication skills, both verbal and written * Proficiency in Microsoft Office and event management systems (e.g., Delphi, Opera) * University/College degree in Hospitality, Event Management, or related field preferred * Ability to work well under pressure in a fast-paced environment * Highly responsible, reliable, and service-focused Physical Aspects of Position (include but are not limited to): * Frequent standing and walking throughout shift * Occasional kneeling, pushing, pulling, lifting * Occasional ascending or descending ladders, stairs and ramps Salary Rate: $120,000 to $150,000 USD gross per annual Additional Information Visa: Must be able to provide proof of eligibility to work in the United States Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont San Francisco is an Equal Employment Opportunity Employer EEOE M/F/V/D

Your team and working environment: Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city's most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street. Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at ************************ to find out more about our company. EOE/M/F/D/V Job Description What you will be doing: Reporting to the Executive Steward, responsibilities and essential job functions include but are not limited to the following: * Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues * Operate an industrial dishwasher * Ensure the kitchen Colleagues have the dishes/silverware required and guests have clean dishes * Sort, stack dishes, and load/unload dishwasher * Sort, stack and store all cleaned items in an organized and safe manner * Ensure all breakages and chipped items are removed from circulation and inventoried * Ensure floors are dry and clean at all times * Follow department policies, procedures and service standards * Maintain a clean and safe work environment * Other duties as assigned * Hourly Rate: $34.28 USD Gross per hour Qualifications Your experience and skills include: * Highly responsible & reliable * Ability to work well under pressure in a fast paced environment * Ability to work cohesively with fellow colleagues as part of a team * Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Aspects of Position (include but are not limited to): * Constant standing and walking throughout shift * Frequent lifting and carrying up to 30 lbs * Occasional kneeling, pushing, pulling * Occasional ascending or descending ladders, stairs and ramps * Exposure to hot surfaces. Visa Requirements: Must have proof of eligibility to work in the United States. Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS All your information will be kept confidential according to EEO guidelines.

Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city's most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street. Job Description A smile and helping hand is what our Guests will experience as you personally greet them on their arrival. As a Bellperson with Fairmont Hotels & Resorts, your knowledge of the hotel and the professionalism you display will create a sense of "welcome" like no other. What you will be doing: Reporting to the Guest Services Manager, responsibilities and essential job functions include but are not limited to the following: * Responsible for the delivery of Guest's to their room, luggage, messages and any other items for delivery within the Hotel * Consistently offer professional, friendly and engaging service * Ensure the timely and efficient transfer of luggage to and from the guest's room * To ensure the guest is familiar with their room upon arrival ie. temperature control * Maintain a presence in the Lobby when not delivering luggage to guest rooms, offering assistance to Guests, under the direction of the Bell Captain * Assist guests regarding hotel facilities in an informative and helpful way * Follow department policies, procedures and service standards, including all safety policies * Other duties as assigned * Hourly Rate: $28.12 USD Gross Qualifications Your experience and skills include: * Previous customer related experience an asset * Excellent communication skills and a professional presentation * Strong interpersonal and problem solving abilities * Highly responsible & reliable * Ability to work well under pressure in a fast paced environment * Ability to work cohesively with fellow colleagues as part of a team * Ability to focus attention on guest needs, remaining calm and courteous at all times Physical Aspects of Position (include but are not limited to): * Constant standing and walking throughout shift * Frequent lifting and carrying up to 30 lbs * Occasional kneeling, pushing, pulling * Occasional ascending or descending ladders, stairs and ramps * Exposure to hot surfaces. Visa: Must be able to provide proof of eligibility to work in the United States Additional Information What is in it for you: * Employee benefit card offering discounted rates in Accor worldwide * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 What is in it for you: * Discounted Hotel Rooms and Food & Beverage rates to employees at our sister properties around the globe. * We provide learning programs through our Academies to promote growth and development so that you can perform at your full potential * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Diversity, Equity and Inclusion, Sustainability and WATCH Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont San Francisco is an Equal Employment Opportunity Employer EEOE M/F/V/D

Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city's most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street. Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at ************************ to find out more about our company. EOE/M/F/D/V Job Description Reporting to the Director of Rooms Operations, your responsibilities and essential job functions include but are not limited to the following: * Lead and manage all aspects of the Rooms departments and ensure all service standards are followed with professional, friendly and engaging service * Provide leadership while fostering a compassionate, collaborative work environment * Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests * Maximize rooms revenue through participating in upsells, loyalty enrollments, and supporting agreed upon Revenue Management strategies and practices * Responsible for all hotel operations during overnight shift hours, focusing on front office operations, night audit and hotel safety/security * Ensure timely, accurate and complete reporting of daily operational packets, in compliance with prescribed auditing guidelines * Part-time role includes Two (2) Overnight shifts per week, with flexibility to support up to three (3) overnights per month as needed for coverage. Qualifications Your experience and skills include: * Service focused personality is essential and previous leadership experience required * Prior experience working with Opera or a related system * Detailed oriented, strong business acumen, highly organized * Assist the Front Office Manager in all aspects of the department and ensure service standards are followed * Lead the department in the absence of the Front Office Manager * Ensure seamless operation of the hotel as the Manager on Duty, handling concerns, problem-solving, disturbances, special requests and any other opportunities that may arise. * Provides managerial support for Reception, Royal Service, and Guest Services in the daily operational duties for these areas * Consistently offer professional, friendly and engaging service * Ensure proper staffing and scheduling of all Front Office colleagues in accordance to productivity guidelines * Communicate through pre-shift logs, emails and departmental meetings all pertinent information for the respective shift and areas of operation * Train supervisors and fulfill training role in the absence of the trainer * Assist guests regarding hotel facilities in an informative and helpful way * Follow department policies, procedures and service standards * Proven ability to build and maintain good relationships with all stakeholders * Communicate thoughts, actions and opportunities clearly with strong networking skills * Ability to lead by example, believe in a strong team culture and set the scene for high performance * Demonstrate logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Physical Aspects of Position (include but are not limited to): * Seated computer work, including constant keyboarding and mousing * Occasional lifting up to 50 lbs Visa Requirements: Must have proof of eligibility to work in the United States. Salary Range: $85,000 to $101,000 USD gross per annual Additional Information Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS All your information will be kept confidential according to EEO guidelines.

Since 1907, Fairmont has served as the San Francisco residence for U.S. presidents, world leaders and entertainment stars. The landmark hotel offers 606 well-appointed guest rooms and suites, three distinctive restaurants, a health club and easy access to the city's most popular attractions. Fairmont San Francisco is located atop Nob Hill at 950 Mason Street. Fairmont is proud to be an Equal Opportunity Employer. Feel free to visit our website at ************************ to find out more about our company. EOE/M/F/D/V Job Description The Fairmont is looking for a Bartender who is passionate about service and guest experience! What you will be doing: Reporting to the Food and Beverage Manager, responsibilities and essential job functions include but are not limited to the following: * Consistently offer professional, friendly and engaging service * Proven mixology knowledge and experience. * Maintain a professional but engaging interaction with guests and colleagues. * Assist guests regarding all beverage menu items in an informative and helpful way * Mix drinks and control the beverage stock as per guidelines * Have full knowledge of beverage lists and promotions * Have full knowledge of all menu items, garnishes, contents and preparation methods * Follow outlet policies, procedures and service standards * Follow all safety and sanitation policies when handling food and beverage * Other duties as assigned * Hourly Rate: $27.56 USD Gross per Hour Your skills and experience include: * Excellent knowledge of all beverage products * Previous point of sale system experience an asset * Excellent communication and organizational skills * Strong interpersonal and problem solving abilities * Highly responsible & reliable * Ability to work well under pressure in a fast paced environment * Ability to work cohesively with fellow colleagues as part of a team * Ability to focus attention on guest needs, remaining calm and courteous at all times Qualifications Physical Aspects of Position (include but are not limited to): * Constant standing and walking throughout shift * Frequent lifting and carrying up to 20 lbs * Occasional kneeling, pushing, pulling, lifting * Occasional ascending or descending ladders, stairs and ramps Visa Requirements: Must have proof of eligibility to work in the United States. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS Additional Information All your information will be kept confidential according to EEO guidelines.

"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" * Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and our Diversity & Inclusion initiatives * Competitive and flexible Health Care Benefit Plans to meet you and your family's unique needs Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions Job Description The Marketing Manager drives the brand voice and guest-facing presence of Fairmont Sonoma Mission Inn & Spa. This role is responsible for creating and executing on-property activations, managing social media, supporting B2B sales tools, and overseeing the development of marketing collateral. In collaboration with the Director of Sales & Marketing, Director of Public Relations, Director of Revenue, and Senior Marketing Manager, this position helps ensure that the resort maintains top-of-mind awareness for leisure and group travelers visiting Sonoma's wine country. Key Responsibilities: Brand Marketing & Activations * Plan and implement seasonal guest-facing activations, local partnerships, and on-property promotions across F&B, Spa, and Resort operations * Develop branded print and digital collateral including menus, flyers, signage, welcome cards, and in-room materials * Update digital signage, reader boards, and other on-site messaging platforms to reflect current offerings and events Social Media Management * Manage the content calendar and daily postings for Instagram, Facebook, and TikTok * Curate on-brand, engaging content highlighting the resort experience, events, and local culture * Coordinate influencer stays and social collaborations in partnership with the PR team Sales & Group Marketing Support * Create and maintain proposal templates, sales presentations, site visit materials, and group fact sheets * Coordinate updates to group-facing platforms including Cvent, WeddingWire, and Consortia listings * Support Sales in the execution of B2B activations, tradeshows, and client events with creative tools Digital Marketing Support * Collaborate with the Senior Marketing Manager on the execution of hotel-wide campaigns, ensuring alignment across on-property and digital platforms * Assist with publishing and optimizing listings on third-party platforms (Yelp, Sonoma County Tourism, wedding sites) * Prepare monthly email newsletters to support seasonal promotions and local events; track engagement results and feedback Website Content Coordination * Partner with the Senior Marketing Manager to keep brand.com and the hotel microsite updated with relevant offers, packages, and imagery * Support content audits and visual storytelling efforts by ensuring images and messaging reflect current priorities * Ensure all Spa, F&B, and event content is up to date across digital platforms like OpenTable, Yelp, and Google Cross-Functional Collaboration * Coordinate closely with the Senior Marketing Manager to align content needs, promotion schedules, and guest messaging * Work collaboratively with PR and Revenue teams to support high-visibility campaigns and media-driven activations * Participate in weekly strategy meetings and on-property walkthroughs to maintain brand consistency across all guest touchpoints Qualifications Qualifications: * 2-4 years of experience in hospitality marketing, brand communications, or lifestyle content creation * Proficient in social media management and creative content tools (Canva, Adobe Creative Suite preferred) * Strong visual sensibility and understanding of hospitality guest touchpoints * Exceptional organizational skills and comfort with cross-departmental coordination * Ability to manage multiple projects in a fast-paced, guest-focused environment * Familiarity with Fairmont and Accor branding standards is preferred Salary Range of $70,000-$80,000 a year. Additional Information Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Less than a block from Union Square, our hotel is a short walk from San Francisco's galleries, restaurants, and shops along Geary Street. We're two miles from Fisherman's Wharf and six miles from the Golden Gate Bridge. Enjoy dinner and drinks at our restaurant and bar and catch the cable car just outside our doors when you're ready to explore the city. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more. COMPENSATION: $26-$28/Hr Must be able to work a.m. and p.m. shifts This role will provide amazing guest service while maintaining the full operational functionality of the building. You and the entire engineering team are responsible for the repair, service, and preventative maintenance of all things within and outside of the hotel building. Taking pride and passion for your work and working within a team. Essential Job Functions: • Performs general repairs and services in all maintenance related disciplines, including but not limited; carpentry, mechanics, plumbing, minor electrical, finish work, etc. • Prioritize work orders through urgent requests and established hotel area down times in order to minimize inconveniencing guests. • Effectively interact with department managers is required. • Respond to guest room calls as required. • Complete any and all assigned preventative maintenance procedures. • Adhere to hotel safety standards. • Perform other duties and handle projects as assigned by Manager. • Assist other departmental craft workers as required. • Perform all duties required as Fire Alarm Response Team. • Participate in OSHA/Safety programs within the hotel through awareness in everyday job functions and participate on the Hotel's Emergency Evacuation Team. • Perform other duties as assigned. Physical Demands: • Lift, push, pull, rotate 50 lbs or more • Manual dexterity to operate and grasp tools • Ability to climb stairs and ladders • Standing and walking up to a full 8 hours a day Qualifications: Education: • High school diploma or its equivalent • Trade school or General Maintenance/Technician certification a plus Experience: • One year of experience in general maintenance and repair work at hotels preferred • One year of experience in general maintenance and repair work required • Knowledge of OSHA Safety and Chemical Standards ________________________________________________________________________________________________________________________________ Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans PURSUANT TO THE SAN FRANCISCO FAIR CHANCE ORDINANCE, WE WILL CONSIDER FOR EMPLOYMENT QUALIFIED APPLICANTS WITH ARREST AND CONVICTION RECORDS

"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" * Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and our Diversity & Inclusion initiatives * Competitive and flexible Health Care Benefit Plans to meet you and your family's unique needs * Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions Job Description To assist the Department of Housekeeping with the daily operations. * Consistently offer professional, friendly and engaging service * Lead and manage the day-to-day operation of the department and ensure service standards are followed * Address guest concerns and react quickly, logging and notifying proper departments as required * Conduct regularly scheduled departmental meetings * Own the creation and adjustments of department schedules aligning with standards and ratios * Manage the departmental budget and payroll in a fiscally responsible manner * Oversee the recruitment, training and performance management of all Housekeeping and Laundry Colleagues * To "set up" the house daily, including all special requests for regular guests, repeat guests, VIP and group guests * Balance operational, administrative and Colleague needs * Follow departmental policies and procedures * Report necessary maintenance items * Follow all safety and sanitation policies * Other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to smile warmly and sincerely and express his/her thoughts and actions in a professional manner. * Strong communication skills to interact with all types of guests and employee situations. * Past managerial experience is preferred; demonstration of leadership qualities and skills is acceptable. * Ability to work under pressure and in guest contact areas and prioritize information quickly. * Knowledge of Spanish language preferred but not mandatory Salary range $80,600 - $85,000 Additional Information Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" What is in it for you: * Launch into your hospitality leadership career by building a foundation through hands on meaningful experiences in Human Resources and Resort Operations * Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and our Diversity & Inclusion initiatives * Learning programs through our Academies * Competitive and flexible Health Care Benefit Plans to meet you and your family's unique needs * Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions Job Description Reporting to the Director, Front Office, responsibilities and essential job functions include but are not limited to the following: * Consistently offer professional, friendly and engaging service * Process all external and internal calls either by redirecting or assisting the caller * Take ownership of the caller's request and ensure follow up according to the hotel's standards * Serve as a liaison for Guests requiring information relating to all aspects of the hotel * Keep up to date on Hotel and local information, ensuring knowledge of all departments * Process Room Service orders, confirming accuracy * Handle guest concerns and react quickly, logging and notifying proper areas * Maintain and monitor the "Royal Service" software system * Handle and distribute faxes, voice messages and written messages for internal and external Guests * Have full knowledge of the hotel's emergency procedures * Follow department policies, procedures and service standards * Follow all safety policies * Other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Previous customer service experience preferred * Previous Property Management System preferred * Computer literate in Microsoft Window applications * Strong English communication skills both verbal and written * Must possess a professional presentation * Strong interpersonal and problem solving abilities * Service focused personality and passion for hospitality * Ability to work cohesively with fellow colleagues as part of a team * Ability to focus attention on guest needs, remaining calm and courteous at all times * Open availability * Able to work weekends, Holidays as needed. Additional Information Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" What is in it for you: * Employee discounts on hotel rooms, dining, and spa experiences at Accor and Fairmont properties worldwide * Flexible and competitive healthcare benefit plans designed to meet the unique needs of you and your family, starting the first of the month following 30 days of employment * 401(k) plan with a 100% match on the first 4% of employee contributions, plus eligibility to participate in the hotel's Executive Deferred Compensation Plan, potentially bringing the total employer match up to 5% * Eligible to participate in Accor's Senior Leadership Incentive Program * Learning programs to promote growth and development unlocking your full potential * Opportunity to develop your talent and grow within your property and across the world * Ability to make a difference through our Corporate Social Responsibility activities Job Description Hotel Manager - Fairmont Sonoma Mission Inn & Spa Rooted in a rich historical legacy, the Fairmont Sonoma Mission Inn & Spa stands as Sonoma's premier luxury destination-honoring the valley's tradition of hospitality and heritage. As Hotel Manager, you'll be an ambassador for the brand and hotel, providing leadership and strategic direction to all operational departments. Your mission is to foster a culture of excellence, enhance guest satisfaction, and maximize operational success. What you will be doing: Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following: * Oversee all operational areas of our 226 room Hotel, including Rooms (Front Office, Housekeeping & Laundry), Food & Beverage (Banquets, Restaurants and Culinary), Spa, Security, and Engineering * Lead and support all operational departments in the achievement of their financial and operational targets through establishment of a positive culture, clear expectations and policy & procedural implementation * Support the General Manager in the overall management and strategic direction of the hotel * Ensure on going daily mentoring, coaching and development of the Operational team & Department Heads * Champion employee engagement and promote a collaborative and inclusive environment * Ensure that monthly financial outlooks are on time, on target and accurate * Assist in the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget * Maintain product and service quality standards to exceed guest expectations and ensure all brand essentials and standards are in place and executed consistently * Ensure full compliance with operating controls and legislation * Participate & attend operational department shift meetings, weekly forecast meetings as well as monthly departmental meetings * Champion and support the Hotel's Service Excellence Committee and Sustainability Committee * Own and champion all Operational aspects of the Accounting & Operation Annual Audit * Working onsite, with a schedule that reflects the business levels and operational needs of the resort, including weekends and holidays * Follow hotel policies, procedures and service standards * Follow all health and safety policies * Other duties as assigned Qualifications Your experience & Skills include: * Previous experience in a senior leadership role within the hotel industry required * Previous experience leading in a union environment preferred * Demonstrated ability to drive financial performance, enhance guest satisfaction, and foster employee engagement * Leads by example and cultivates a strong team culture centered on accountability, collaboration, and high performance * Entrepreneurial spirit, comfortable working within financial limitations while identifying creative ways to innovate and drive growth * Exceptional communication and interpersonal skills, both with guests and internal stakeholders * Ability to multitask, work in a fast-paced environment and have a high-level attention to detail * University/College degree in a related discipline preferred Salary range is $185,000- $205,000, eligible to participate in annual incentive plan with target incentive 20% of base salary Additional Information Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont Sonoma Mission Inn & Spa is an Equal Opportunity Employer EOE/M/F/V/D.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and our Diversity & Inclusion initiatives Job Description ESSENTIAL DUTIES AND RESPONSIBILITES include the following. Other duties may be assigned. * To provide clean and pressed linens for all areas of the hotel and the guests * To sort linens * To operate washing and drying machines * To operate the iron * To operate the towel folder * To hand fold linens, spa sheets, bath mats, robes, and hand towels * To count and store linens * To maintain productivity standards * To assist in keeping the work areas and equipment neat and clean SUPERVISORY RESPONSIBILITES Supervise 4-5 laundry attendants on the PM shift ensuring productivity is the required standards and ensuring products needed in various outlets are being processed. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Communicate well with other employees * Flexible availability Hourly rate $26.00 Additional Information Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" What is in it for you: * Employee discounts on hotel rooms, dining, and spa experiences at Accor and Fairmont properties worldwide * Flexible and competitive healthcare benefit plans designed to meet the unique needs of you and your family, starting the first of the month following 30 days of employment * 401(k) plan with a 100% match on the first 4% of employee contributions, plus eligibility to participate in the hotel's Executive Deferred Compensation Plan, potentially bringing the total employer match up to 5% * Eligible to participate in Accor's Senior Leadership Incentive Program * Learning programs to promote growth and development unlocking your full potential * Opportunity to develop your talent and grow within your property and across the world * Ability to make a difference through our Corporate Social Responsibility activities Job Description Executive Sous Chef Ready for a sizzling career move? As our Executive Sous Chef, you will play a pivotal role in overseeing the daily culinary operations across our restaurant and event kitchens. You will lead and inspire a team of talented culinary professionals, ensuring exceptional food quality, presentation, and guest satisfaction to create special memories that keep our guests coming back for more. Duties & Responsibilities include: * · Assist in overseeing day-to-day operations of all culinary and stewarding functions, including Banquet operations, ensuring seamless coordination across all kitchens * · Serve as the primary leader of the Banquet Culinary team, delivering exceptional and flawlessly executed events * · Ensure consistency and excellence in the preparation and presentation of all dishes in accordance with property recipes, standards, and brand guidelines * · Strategize and collaborate with the team to develop innovative menu offerings, banquet displays, and seasonal concepts, actively contributing ideas and recommendations * · Foster a supportive work environment focused on training, development and excellence * · Assist with administrative duties including scheduling, payroll, recruitment, and performance evaluations * · Maintain forecasted monthly food costs and ensure effective cost controls are in place * · Partner closely with Front of House teams - including Restaurants, Banquets, Conference Services, and Catering Sales - to ensure flawless service execution and cohesive guest experiences * · Enhance service delivery by training colleagues on menu knowledge and storytelling * · Engage with guests and respond to feedback in a warm and professional manner, ensuring memorable and personalized dining experiences * · Collaborate with Sales & Marketing to promote the hotel's culinary offerings through media, events, and social platforms * · Communicate clearly and consistently with all departments, encouraging guest feedback and using insights to drive improvements * · Work closely with the Purchasing Manager to ensure product inventories are maintained * · Source high-quality local ingredients and build strong relationships with suppliers to ensure freshness and sustainability * · Balance operational, administrative and colleague related responsibilities by focusing on guest satisfaction, employee engagement and financial results * · Assist in overall management responsibilities as needed * · Follow all health and safety policies, ensuring compliance with the company and local health department standards * · Follow department policies, procedures and service standards * · Other duties as assigned Qualifications Experience & Skills include: * · Minimum 3+ years of progressive culinary experience in upscale dining, hotel, or resort environments * · Culinary degree or equivalent professional training required * · Previous experience leading in a union environment preferred * · Ability to lead by example, believe in a strong team culture and drive high performance * · Proven track record in menu development, kitchen operations, cost control, and inventory management * · Strong knowledge of food trends, culinary techniques, and food safety compliance * · Ability to thrive in a high-volume, fast-paced environment * · Excellent organizational, communication, and problem-solving skills. * · Service-focused personality with passion for culinary excellence * · Ability to communicate in English and Spanish an asset * · Flexibility to work varied schedules, including evenings, weekends and holidays Salary range $92,500 to $97,500 Additional Information Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont Sonoma Mission Inn & Spa is an Equal Opportunity Employer EOE/M/F/V/D.Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Compensation $23-25 per hour Less than a block from Union Square, our hotel is a short walk from San Francisco's galleries, restaurants, and shops along Geary Street. We're two miles from Fisherman's Wharf and six miles from the Golden Gate Bridge. Enjoy dinner and drinks at our restaurant and bar and catch the cable car just outside our doors when you're ready to explore the city. SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career. We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more. In this role, you'll warmly welcome our guests and provide exceptional service throughout their stay. You and the entire front desk team are dedicated to ensuring guest satisfaction by crafting remarkable and seamless experiences from the moment guests arrive. Your efforts will create unforgettable and unique memories that leave a lasting impression. Essential Job Functions: * Deliver unparalleled service, courtesy, and care to our guests * Respond promptly and effectively to guest questions and requests * Streamline the check-in and check-out process for guests * Answer incoming phone calls with promptness and professionalism * Excel at multitasking in a dynamic environment * Resolve guest concerns with attentive service recovery Compensation: $23-$25/hour Physical Demands: * Ability to lift, carry, push or pull 10 lbs * Primarily standing for majority of shift Qualifications: Education: * High school diploma or its equivalent Experience: * One year of Front Desk experience in hotels preferred * One year of experience working in customers service or a guest-facing role required * Full understanding and comfort working on a computer with MS Suite-Outlook, Word, Excel * Previous experience with OnQ PMS systems a plus. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

"Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" * Learning programs through our Academies * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and our Diversity & Inclusion initiatives Job Description BANQUET MANAGER - Fairmont Sonoma Mission Inn & Spa (Hotel) To assist the Banquet Director in insuring the set-up of and maintaining the cleanliness of the banquet rooms used for banquet functions. The banquet manager must be flexible with the type of work that is needed to be done as well as hours worked including, but not limited to, mornings, nights, weekends, and holidays. The banquet manager is responsible for organizing the team to ensure all standards are met and all events are successful What you will be doing: Building and maintaining extraordinary Guest Service Standards * Outgoing and friendly personality (good guest and associate interpersonal skills), working knowledge of food and beverage, working knowledge of Catered events, on and off property. * Maintain close guest contact and banquet staff contact. * Able to clearly communicate verbally and in writing with Banquet staff, kitchen staff and other hotel departments. * Able to make management decisions in the best interest of the hotel and the guest. * Able to review and maintain high quality of set-up, service and follow-up for Banquet events. * Able to accurately tally beverage consumption sheets in a timely manner. * Able to accurately and efficiently process Banquet checks (post, client signatures, close and process). * Able to own and follow up on requests from clients and staff. * Able to abide by Banquet and SMI service standards. * Able to direct multiple events at the same time. * Able to make management decisions. * Able to lead Banquet Servers, Housemen and kitchen personnel in teamwork. * Able to patiently train and rigorously follow up on SMI service standards. Be proficient in practicing safe food handling skills - must be able to direct others in doing so Qualifications Your experience and skills include: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. * Speak clearly. * Talk easily with all kinds of people to put them at ease. * Use judgement and reasoning to cope with emergencies such as sudden illness, accident, or interrupted service. * Perform a variety of activities, changing activities frequently and sometimes without notice. * Analyze and interpret established policies. * Make business decisions based on banquet event orders and similar facts as well as on your own experience and personal opinions. * Deal with the general public, customers, employees, and union officials with tact and courtesy. * Plan and organize the work of others. * Change activity frequently and cope with interruptions. * Speak and write clearly. * Accept full responsibility for managing an activity. * Good organizational skills * Consistent follow through Additional Information Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities. By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit ************************** Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS" What is in it for you: * Launch into your hospitality leadership career by building a foundation through hands on meaningful experiences in Human Resources and Resort Operations * Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels * Opportunity to develop your talent and grow within your property and across the world! * Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and our Diversity & Inclusion initiatives * Learning programs through our Academies * Competitive and flexible Health Care Benefit Plans to meet you and your family's unique needs * Vacation Benefits after 90 days, 401k match at 100% of first 4% of contributions Job Description To be of service to our guests. Sell, deliver and account for products from the restaurant for In Room Dining in a manner consistent with the SMI standards. Prepare beverages for guests and co-workers following SMI recipes and guidelines for preparation, presentation and accountability in a cost efficient manner. To ensure compliance with all liquor laws. These tasks are to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. * Set up, break down and reset the In Room Dining service station * Answer and take phone orders using proper standards and etiquette * Deliver proper, efficient and friendly service to our guests in their rooms * Deliver Spa baskets and amenities in a timely manner to the correct rooms * Set up complete and correct trays to be delivered according to the guests' requests * Pick-up and remove dirty trays * Complete and process paper work required for In Room Dining * Control cost and waste * Work well with others as a team * Prepare beverages * Assist in filling in at other departments ie. pool bar Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Must have some food & beverage experience * Able to work flexible hours, weekends, and holidays * Able to read and write to facilitate communications * Must speak English * Spanish is a plus Hourly rate of $20.00 Additional Information Fairmont Sonoma Mission Inn & Spa, an elegant Spanish mission-style Inn, boasts exceptional accommodation in the heart of Wine Country. As one big team, community of service professionals, we come together and work with a common purpose to welcome, connect and serve others. Visa Requirements: Applicants must be able to provide proof that they are legally able to work in the United States. Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.