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Sports Betting Ticket Writer - FT
Penn Entertainment, Inc. 4.2
Sports book writer job in Columbus, OH
WE'RE CHANGING ENTERTAINMENT. COME JOIN US. We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.
* Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.
* Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.
* Stock SportsbookWriter/Cashier's stations with adequate supplies; keeps all stations neat and clean.
* Stock Sportsbook Kiosks with adequate supplies; troubleshoot errors.
* Write Sports tickets in an accurate and timely manner.
* Make payments and redemptions in an accurate and timely manner; verify tickets and payoffs.
* Maintain and reconcile bank for assigned shift by following established cash-handling policies and procedures.
* Explain wagering rules, including betting lines and odds, and procedures to guests.
* Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.
* Assist guests with all methods and mediums for sports betting transactions. Including but not limited to: Sportsbook Desk, Sportsbook Kiosks, Online Sportsbook Application.
* Enter player tracker information and create new player tracking accounts
* Complete Title 31 transactions in an accurate and timely manner.
* Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.
* Perform other job-related duties as requested.
BRING US YOUR BEST.
* Must be at least 21 years of age
* Minimum six (6) months of cash-handling experience
* High school diploma or equivalent GED
* Effectively communicate in English, both oral and written forms
* Previous experience in race and sportsbook preferred
* Previous experience in a similar resort environment preferred
* Bilingual, with English as primary or secondary language preferred
* Ability to work as a part of a team in a high-stress and high-volume environment
* Ability to work in and adapt to a dynamic and frequently changing environment
* Ability to adhere to and execute established department policies and procedures
* Working knowledge of sports
* Proficient cash-handling skills
* Ability to work under pressure while being able to pay attention to details
* Basic math skills - calculate winnings based on odds
* Basic computer skills
* Excellent customer service skills
* Ability to maintain professional, neat, and well-groomed appearance, adhering to department and company standards
* Must be able to communicate effectively in English, both oral and written forms
STAY IN THE GAME. FOLLOW US.
We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
$22k-36k yearly est. Auto-Apply 60d+ ago
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Easton Oval: 5th Floor/2nd Floor
G Brands 4.5
Sports book writer job in Westerville, OH
5:30pm to 10:30pm Monday through Friday
This position is dedicated to delivering exceptional customer service by ensuring the assigned building sparkles with cleanliness. As a Part-Time Evening Cleaner, you'll bring a positive, friendly personality and an unwavering eye for detail to perform a variety of cleaning tasks, creating a welcoming and pristine environment for our client.
Essential Functions and Responsibilities:
Restrooms: Cleans and disinfects sinks, counter tops, toilets, mirrors, floors, and other surfaces as appropriate in facility restrooms. Polishes metalwork such as fixtures and fittings. Replenishes bathroom supplies such as toilet tissue, paper towels, soap, and other items as the facility requires.
Kitchenette/Break room: cleans and disinfects sinks, counter tops, tables, floors, chairs, refrigerator, and other appliances as appropriate. Replenishes break room supplies as appropriate such as hand soap and paper towels.
Floors: sweeps, mops, and/or vacuums facility floors using equipment such as brooms, mops, and vacuum cleaners. Floors may be rugs, carpets, wood, laminate, cement, ceramic, etc. Remove all debris. Other floor work such as scrubbing, steam cleaning, shampooing, waxing, and polishing may be required.
Furniture/Equipment: Dusts, cleans, and/or polishes furniture such as desks, shelves, bookcases, partitions, and the like as required by the facility. Upholstered furniture may require the use of a vacuum cleaner. Remove dust and cobwebs from walls, door, and windowsills.
Windows/Glass: cleans and removes smudges from windows, mirrors, and glass.
Trash: Empties wastebaskets, trash receptacles, and recyclables and transports to proper disposal area.
Notifies appropriate personnel as supplies and equipment are needed for cleaning duties.
Performs other related duties as assigned.
Education/Experience:A high-school diploma or General Education Degree is preferred but not required. At least one year of experience in the janitorial or related field of work is preferred but not required.
Certifications/Licenses:A valid Ohio Drivers' License is preferred but not required.
Physical Demands:While performing the duties of this job, the employee is frequently or regularly required to walk; stand; stoop; kneel; crawl; bend; climb; use arms and hands to finger, handle, reach overhead, feel, or grasp objects, tools, or controls; push and pull; frequently lift and/or move up to 25lbs; Vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment: While performing the duties of this position, the employee is exposed to weather conditions prevalent at the time. Some jobs require an employee to be exposed to unpleasant and noxious fumes and odors. Some jobs require an employee to hazardous work environments. Some jobs require an employee to work where there is a significant chance of injury. This job requires the use of personal protective equipment (PPE) including eye, face, foot, hand, and head as required by the particular task or job assignment.
Equal Opportunity Employer
Job Type: Part-time
Benefits:
401(k)
Dental insurance
Paid time off
Vision insurance
Work Location: In person
$22k-31k yearly est. 6d ago
Ticket Writer - Silver Legacy (Reno)
Caesars Entertainment 3.8
Remote sports book writer job
Starting pay: $13.00 USD
The Sportsbook Ticket Writer is the face of our retail operation. By providing a high level of customer service to both regulars and “novice bettors”, they will ensure everyone is made to feel welcome at our sportsbook(s). As an expert in our menu of sports betting options, the Ticket Writer will help advice and answer customer questions to help them make an informed, responsible decision with their sports wagering.
ESSENTIAL DUITIES AND RESPONSIBILITIES
(May include, but is not limited to the following)
Provide a high level of customer service to anyone who comes into our sportsbooks
Adhere to all rules and regulations set forth by the company and the Nevada Gaming Control Board
Answer all customer questions to the best of your knowledge or seek to find out the answer in a timely manner
Try to deescalate customer disputes/complaints and escalate to direct supervisor when needed
Communicate and promote our menu of sports betting options to customers
Ensure all necessary compliance (Title 31) paperwork/documentation is filled out according to Company policy and gaming control board standards
Exemplify our core values, family style service, our mission and vision
Exemplify our DEI (diversity, equity, inclusion) culture
Perform other job-related duties as assigned
KNOWLEDGE, SKILLS, AND ABILITIES
The ability to sit/stand for extended periods at a time
Must have basic computer knowledge (Email, MS Excel, internet, etc.)
Must be 21 years of age or older
obtain a gaming license
Must have 1+ years of cash handling experience
High level of customer service
Effective communication skills, both written and verbal
Ability to do simple math
Understanding and a responsibility to adhere to all compliance requirements set for by the company and Nevada Gaming Control Board
Prior work experience in a sportsbook is highly preferred
Ability to motivate, lead, and mentor staff members
Self-starter attitude who shows initiative
High School diploma or equivalent
PHYSICAL DEMANDS AND WORK ENVIRONMENT (
May be required in order to perform the essential functions of the position)
Must be able to stand for extended periods of time
Must be able to lift, pull, or push 25 lbs.
Must be able write for extended periods of time
Must be able to twist, bend, or reach with no significant boundaries
This position may be exposed to a smoke-filled and noisy environment
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.
PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/ external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech - both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.
Please note this is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.
The above statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and individuals' religious beliefs or practices.
As a part of the new hire process, candidates will be required to complete a background check post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
$13 hourly Auto-Apply 4h ago
Sports Betting Ticket Writer
Penn Entertainment 4.2
Sports book writer job in Columbus, OH
WE'RE CHANGING ENTERTAINMENT. COME JOIN US.
We're always looking for talent that believes in having fun. At PENN Entertainment, you'll get to be a part of an exciting industry, where the days and nights are fast paced. You'll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You'll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits-such as day-one medical coverage, 401(k) matching, and annual performance bonus-may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.
Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.
WE LOVE OUR WORK.
Write, verify, and make payments on tickets for sports wagers in accordance with department policy and procedures and ensures compliance to applicable jurisdictional gaming statues and regulations.
Maintain a cash bank for his/her shift, responsible for accepting payment and making correct change when necessary.
Stock SportsbookWriter/Cashier's stations with adequate supplies; keeps all stations neat and clean.
Stock Sportsbook Kiosks with adequate supplies; troubleshoot errors.
Write Sports tickets in an accurate and timely manner.
Make payments and redemptions in an accurate and timely manner; verify tickets and payoffs.
Maintain and reconcile bank for assigned shift by following established cash-handling policies and procedures.
Explain wagering rules, including betting lines and odds, and procedures to guests.
Provide information and assistance to customers in a friendly, courteous manner to ensure the delivery of guest service. Offer information on activities, etc., and direct guests for further information as necessary.
Assist guests with all methods and mediums for sports betting transactions. Including but not limited to: Sportsbook Desk, Sportsbook Kiosks, Online Sportsbook Application.
Enter player tracker information and create new player tracking accounts
Complete Title 31 transactions in an accurate and timely manner.
Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.
Perform other job-related duties as requested.
BRING US YOUR BEST.
Must be at least 21 years of age
Minimum six (6) months of cash-handling experience
High school diploma or equivalent GED
Effectively communicate in English, both oral and written forms
Previous experience in race and sportsbook preferred
Previous experience in a similar resort environment preferred
Bilingual, with English as primary or secondary language preferred
Ability to work as a part of a team in a high-stress and high-volume environment
Ability to work in and adapt to a dynamic and frequently changing environment
Ability to adhere to and execute established department policies and procedures
Working knowledge of sports
Proficient cash-handling skills
Ability to work under pressure while being able to pay attention to details
Basic math skills - calculate winnings based on odds
Basic computer skills
Excellent customer service skills
Ability to maintain professional, neat, and well-groomed appearance, adhering to department and company standards
Must be able to communicate effectively in English, both oral and written forms
STAY IN THE GAME. FOLLOW US.
We've grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via the Score Bet Sportsbook and Casino .
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability - for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
ESSENTIAL JOB FUNCTIONS:
• Provide a high level of customer service to anyone who comes into our sportsbooks
• Adhere to all rules and regulations set forth by the company and the Nevada Gaming Control Board
• Answer all customer questions to the best of your knowledge or seek to find out the answer in a timely manner
• Try to deescalate customer disputes/complaints and escalate to direct supervisor when needed
• Communicate and promote our menu of sports betting options to customers
• Act in a professional manner, representing William Hill with the highest of standards
• Ensure that all necessary compliance (Title 31) paperwork/documentation is filled out according to company policy and gaming control board standards
• Other duties as assigned EDUCATION AND EXPERIENCE:
• The ability to sit/stand for extended periods at a time
• Must have basic computer knowledge (Email, MS Excel, internet, etc.)
• H.S. Diploma, GED, or equivalent preferred
• Must be 21 years of age or older
• Successfully pass a drug screen, background check, and obtain a gaming license
• Must have 1+ years of cash handling experience
• High level of customer service • Ability to work a flexible schedule, including so nights, weekends, and holidays is preferred
• Present yourself in a professional manner
• Strong communication skills, both written and verbal
• Ability to do simple math
• Understanding and a responsibility to adhere to all compliance requirements set for by the company and Nevada Gaming Control Board JOB DESCRIPTION 2 COMPETENCIES
: • Passionate about internal/external customer service • Understands the importance of establishing and maintaining positive relationship
ESSENTIAL JOB FUNCTIONS: * Provide a high level of customer service to anyone who comes into our sportsbooks * Adhere to all rules and regulations set forth by the company and the Nevada Gaming Control Board * Answer all customer questions to the best of your knowledge or seek to find out the answer in a timely manner
* Try to deescalate customer disputes/complaints and escalate to direct supervisor when needed
* Communicate and promote our menu of sports betting options to customers
* Act in a professional manner, representing William Hill with the highest of standards
* Ensure that all necessary compliance (Title 31) paperwork/documentation is filled out according to company policy and gaming control board standards
* Other duties as assigned EDUCATION AND EXPERIENCE:
* The ability to sit/stand for extended periods at a time
* Must have basic computer knowledge (Email, MS Excel, internet, etc.)
* H.S. Diploma, GED, or equivalent preferred
* Must be 21 years of age or older
* Successfully pass a drug screen, background check, and obtain a gaming license
* Must have 1+ years of cash handling experience
* High level of customer service • Ability to work a flexible schedule, including so nights, weekends, and holidays is preferred
* Present yourself in a professional manner
* Strong communication skills, both written and verbal
* Ability to do simple math
* Understanding and a responsibility to adhere to all compliance requirements set for by the company and Nevada Gaming Control Board JOB DESCRIPTION 2 COMPETENCIES
: • Passionate about internal/external customer service • Understands the importance of establishing and maintaining positive relationship