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Sports team manager skills for your resume and career

Updated January 8, 2025

3 min read

Below we've compiled a list of the most critical sports team manager skills. We ranked the top skills for sports team managers based on the percentage of resumes they appeared on. For example, 22.5% of sports team manager resumes contained customer service as a skill. Continue reading to find out what skills a sports team manager needs to be successful in the workplace.

15 sports team manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how sports team managers use customer service:

Trained new associates on company protocols relating to prompt customer service and satisfaction.
Model customer service and promote sales whenever interacting with associates and customers.

2. Photoshop

Here's how sports team managers use photoshop:

Administer of sport photographers, photographer's schedule and edited photos through Adobe Photoshop that were placed on the Intramural website.

3. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how sports team managers use product knowledge:

Attended every seasonal expo and store remodel to further product knowledge and excel in the company.
Develop associates through hands-on merchandising instruction as well as product knowledge training.

4. Merchandise Presentation

Here's how sports team managers use merchandise presentation:

Maintained company standards for merchandise presentation.

5. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how sports team managers use sales floor:

Manage sales floor and operational activities associated with such capacity to maintain an environment that supports and strengthens brand awareness.
Brainstormed contests and provided incentives to encourage competitiveness and motivation on the sales floor.

6. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how sports team managers use pos:

Process sales transactions, POS, credit applications, discounts, trade-in allowances, warranties and delivery dates.
Ensured all sales transactions, refunds and POS system functioned smoothly and took corrective action when necessary.

7. Soccer

Soccer or also called Football, is considered the world's most famous sport. It is usually played with two teams consisting of 11 players each. Soccer is an outdoor game wherein it needs to have a vast space. This is to put the soccer ball in the other team's goal using the knees and head; holding the ball is prohibited during the game

Here's how sports team managers use soccer:

Founded and facilitated a successful outdoor pickup soccer league to encourage student involvement.
Worked with the Football, Soccer, Baseball, Wrestling and Basketball teams.

8. Softball

Softball refers to a gentler method of questioning rather than forcing an answer out of someone. This could mean the question has an easy answer or that the question was worded in a way that doesn't directly accuse the person of anything.

Here's how sports team managers use softball:

General utility for other departments and played one season with the softball team.
Managed both the Softball team and Basketball team.

9. NBA

Here's how sports team managers use nba:

Coordinate basketball charity events with NBA Teams.
Organized court schedule including private reservations for companies and NBA teams.

10. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how sports team managers use payroll:

Maintained record keeping which included payroll, scheduling and cashier registers.
Handled Freight, Price Change Mark ups and Downs, Scheduling, Payroll etc..

11. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how sports team managers use loss prevention:

Adhere, educate and enforce all Loss Prevention Policy and Procedure profiles that lead to attaining target shrink percentile.
Ensured compliance with all guidelines involved with safety, loss prevention and cash handling procedures.

12. Store Operations

Here's how sports team managers use store operations:

Open and closing store operations including Safe/deposit count, food and facility preparation.
Act as the key store operations contact; perform as liaison with systems teams; submit and follow-up work orders.

13. RAN

RAN stands for "revenue anticipation note," which refers to a practice where an organization (often the government) borrows money to support a specific project. When these funds are then repaid, the money given to the lenders comes from the profits generated by the business originally funded.

Here's how sports team managers use ran:

Organized and ran all sporting leagues and assisted, as needed, with the outside rental of the facilities.

14. Inventory Control

Here's how sports team managers use inventory control:

Inventory control, shipping and receiving of firearms and ammunition, fishing merchandise, sports, camping.
Coordinated departmental duties: order processing, shipping, invoicing, and inventory control.

15. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how sports team managers use cpr:

Certified CPR and First Aid Instructor with the Red Cross and can certify staff for entire branch.
Trained all coaches and volunteers in First Aid and CPR.

What skills help Sports Team Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of sports team manager skills to add to your resume

The most important skills for a sports team manager resume and required skills for a sports team manager to have include:

Customer Service
Photoshop
Product Knowledge
Merchandise Presentation
Sales Floor
POS
Soccer
Softball

NBA
Payroll
Loss Prevention
Store Operations
RAN
Inventory Control
CPR
NCAA

Sports Programs
Sports Events
NFL
Basketball Games
Customer Complaints
Background Checks
Front Desk
Sales Associates

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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