Front Desk Receptionist jobs at Sportscare Institute - 2534 jobs

This role is called a Mood Lifter, but until that is a word job seekers are typing into Google, we will stick with using the more widely known title of Front Desk Associate. What is a Mood Lifter, you ask? Mood Lifters are the people who greet each o Front Desk Associate, Front Desk, Associate, Instructor, Hotel

As an integral part of the member services team, the Front Desk Receptionist/Member Liaison is responsible for assisting in achieving or exceeding sales goals, renewals and ancillary service goals by assisting with strategic outreach, in-club lead generation and securing member referrals. Member Liaison's must display/ have knowledge of and participate in all facility services, programs and products. Above all, Member Liaison's must have the ability to build rapport and lasting relationships with prospective and current members. The Member Liaison is an important part of the Front Desk Reception Team, who is friendly and attentive professionals who strives to deliver exceptional service to members and guests by: Assisting in the day to day operations of the front desk reception; growth and retention of the membership base by providing a professional service to both prospective and existing members. To perform the onboarding of new membership, payment processing, and scheduling Medical Fitness Center services. To ensure membership meets goals; to serve members on a daily basis; to actively pursue inside and outside prospects; to increase member enrollment and retention. Handling check-ins, conducting facility tours, addressing questions and resolving issues appropriately. Access functions in a manner to promote positive relationships with customers, including members, Rehabilitation patients and staff. To perform front desk duties in accordance with established policies and procedures of Adirondack Health, as well as regulatory compliance agencies such as HIPAA, HFAP, CMS, and EMTALA. Perform duties including: Telephone and mail correspondence, scheduling of appointments, basic bookkeeping, cashiering, filing, and other clerical duties. Position will expose team members to personal and confidential Member and Staff information. Maintain departmental equipment and supplies. Educational Requirements/ Qualifications/Experience: A minimum of a bachelor's degree in a related field or relevant job specific experience is required. The ability to naturally connect with a wide variety of people. Demonstrate strong customer service skills and enjoy serving others. Works well in a collaborative team environment. Highly organized and efficient. Excellent communication skills, with telephone etiquette, email etiquette, professional appearance and proper speaking skills are needed to maintain good public relations with daily contacts. Candidate must possess computer skills; the ability to handle multiple simultaneous tasks; experience in a professional office or fitness environment; sale experience/strong sales skills preferred; eagerness and willingness to be involved in the fitness and wellness industry, advance knowledge and learn. Pay Scale: $16 - $19 per hour

As an integral part of the member services team, the Front Desk Receptionist/Member Liaison is responsible for assisting in achieving or exceeding sales goals, renewals and ancillary service goals by assisting with strategic outreach, in-club lead generation and securing member referrals. Member Liaisons must display/ have knowledge of and participate in all facility services, programs and products. Above all, Member Liaisons must have the ability to build rapport and lasting relationships with prospective and current members. The Member Liaison is an important part of the Front Desk Reception Team, who is friendly and attentive professionals who strives to deliver exceptional service to members and guests by: Assisting in the day to day operations of the front desk reception; growth and retention of the membership base by providing a professional service to both prospective and existing members. To perform the onboarding of new membership, payment processing, and scheduling Medical Fitness Center services. To ensure membership meets goals; to serve members on a daily basis; to actively pursue inside and outside prospects; to increase member enrollment and retention. Handling check-ins, conducting facility tours, addressing questions and resolving issues appropriately. Access functions in a manner to promote positive relationships with customers, including members, Rehabilitation patients and staff. To perform front desk duties in accordance with established policies and procedures of Adirondack Health, as well as regulatory compliance agencies such as HIPAA, HFAP, CMS, and EMTALA. Perform duties including: Telephone and mail correspondence, scheduling of appointments, basic bookkeeping, cashiering, filing, and other clerical duties. Position will expose team members to personal and confidential Member and Staff information. Maintain departmental equipment and supplies. Educational Requirements/ Qualifications/Experience: A minimum of a bachelors degree in a related field or relevant job specific experience is required. The ability to naturally connect with a wide variety of people. Demonstrate strong customer service skills and enjoy serving others. Works well in a collaborative team environment. Highly organized and efficient. Excellent communication skills, with telephone etiquette, email etiquette, professional appearance and proper speaking skills are needed to maintain good public relations with daily contacts. Candidate must possess computer skills; the ability to handle multiple simultaneous tasks; experience in a professional office or fitness environment; sale experience/strong sales skills preferred; eagerness and willingness to be involved in the fitness and wellness industry, advance knowledge and learn. Pay Scale: $16 - $19 per hour

Location: Albany, NY | Full-Time | $19.00- $21.00/hr. Summary: As the Receptionist and under the direction of the Executive Assistant, ensure efficient office operations, including telephone reception, greeting visitors, posting, and distributing daily mail. Perform general clerical duties, including word processing, faxing, and filing. Essential Functions and Responsibilities: · Answer incoming phone calls on multiple lines, determine the nature of each call, and direct the call to the appropriate staff member. If staff is not available, direct a call to voicemail or take a written message as the caller requests. · Greet visitors to NYSID office: announce visitors' arrival to appropriate staff members. · Maintain a clean waiting area for guests, including stocking pamphlets as needed. · Receive and sort incoming mail, sign for packages or deliveries. · Post all outgoing mail on a timely basis for pick-up. · Process customer monthly statements for mailing. · Arrange for pick-up of outgoing packages, including filling out appropriate forms and contacting appropriate carriers. · Stock the staff kitchen and board kitchen with supplies. · Turn dishwasher on nightly and unload in the morning. · Perform word processing and other clerical duties, such as typing correspondence, printing reports, faxing, and photocopying. · Call for maintenance on copy machines as necessary. · Manage all office supplies; place orders and stock work areas and supply cabinet as needed. · Order new business cards, name badges, and tags as needed. · Assist Executive Assistant with set up for Board Meetings. · Work with the Director, Marketing and Communications, to track and follow up on sponsorship donations for the Annual Meeting. · Assist with Annual Meeting registration, set up, check-in table, and take down. · Assist with staff events: holiday and other parties, summer outings. · Manage the Customer Service inbox and document additions in NetSuite. · Support the Finance Department as needed with processing, producing, submitting, and archiving Member Agency, Corporate Partner, and customer invoices through NetSuite. · Other duties as assigned. Qualifications: The requirements below represent the knowledge, skills, and abilities required for the position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. · High School Diploma or GED. Associate's degree preferred. · Minimum of 3 years of experience as a receptionist or in a clerical position with phone responsibilities. · Upbeat personality with the ability to project a friendly but business-like presence both on the phone and in person. · Ability to handle multiple tasks in a busy office environment. · Strong communication, interpersonal, and organizational skills. · Experience with word processing (Microsoft Word preferred); experience with other various computer software applications (spreadsheets, presentations, and databases) preferred. · Excellent typing and proofreading skills. Physical Requirements: The requirements below represent the knowledge, skills, and abilities required for the position. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. The nature of the job requires considerable keyboard and mouse usage, walking around facilities, and sitting for long periods of time. Must have visual acuity and hearing ability for communicating with others and gathering and accessing written and computerized information. Ability to access any locations where the company's business is conducted. About NYSID: NYSID is the Non-Profit organization designated by the NYS Education Department under the New York State Finance law to serve New York's Preferred Source program, which works to provide gainful employment for New Yorkers with disabilities. Rehabilitative agencies throughout New York State that provide support services to individuals with disabilities choose to become members of NYSID. On behalf of these members, and sometimes in conjunction with private sector partners, NYSID enters into contracts with state and local government agencies for goods and services that disabled New Yorkers create or perform. Come Join Our Team! We offer medical and dental benefits (80% paid by NYSID), a retirement program (5%+ of gross income), paid time off, tuition reimbursement, group life insurance, and other benefits. We have been named a Top Workplace, most recently in 2025, by the Albany Times Union. Email cover letter, resume, and salary requirements to ***********************. We are an Equal Opportunity Employer. Schedule: 37.5-hour work week Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health reimbursement account Life insurance Paid time off Tuition reimbursement Vision insurance

**Our promise to you:** Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better. **All the benefits and perks you need for you and your family:** + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits **Schedule:** Full time **Shift:** Day (United States of America) **Address:** 80 W MICHIGAN ST **City:** Orlando **State:** Florida **Postal Code:** 32806 **Job Description:** **Schedule:** Full-time, 40 hours per week **Primary Job Responsibilities:** + Provides each new patient with the appropriate administrative guide and referral information for other physicians or facilities. + Obtains pertinent medical records before the appointment date for new patients. + Coordinates with physicians and departments as needed to facilitate patient visits. + Completes registration and obtains insurance authorization for new patients. Forwards financial information and copies of insurance cards to the Billing Department. + Proactively seeks opportunities to increase referrals to the practice. Responds to incoming referrals the same day and schedules new patients within the required number of business days. **Physical Requirements:** _(Please click the link below to view work requirements)_ Physical Requirements - **************************** **Pay Range:** $16.14 - $25.83 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ **Category:** Patient Experience **Organization:** AdventHealth Medical Group Central Apopka **Schedule:** Full time **Shift:** Day **Req ID:** 150733806

Our promise to you: Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: * Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance * Paid Time Off from Day One * 403-B Retirement Plan * 4 Weeks 100% Paid Parental Leave * Career Development * Whole Person Well-being Resources * Mental Health Resources and Support * Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 80 W MICHIGAN ST City: Orlando State: Florida Postal Code: 32806 Job Description: Schedule: Full-time, 40 hours per week Primary Job Responsibilities: Provides each new patient with the appropriate administrative guide and referral information for other physicians or facilities. Obtains pertinent medical records before the appointment date for new patients. Coordinates with physicians and departments as needed to facilitate patient visits. Completes registration and obtains insurance authorization for new patients. Forwards financial information and copies of insurance cards to the Billing Department. Proactively seeks opportunities to increase referrals to the practice. Responds to incoming referrals the same day and schedules new patients within the required number of business days. Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - **************************** Pay Range: $16.14 - $25.83 This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Facilitates department/patient flow and patient care by serving as a frontline ambassador in customer service, performing clerical duties and data entry functions Estimated pay range for this position is $16.00 - $17.77 / hour depending on experience. Degrees: * High School Diploma, Certification, GED, Training or Experience required. Additional Qualifications: 1 year experience preferred. Clerical experience required. Medical terminology desired. Minimum Required Experience: 1 Year

Facilitates department/patient flow and patient care by serving as a frontline ambassador in customer service, performing clerical duties and data entry functions Estimated pay range for this position is $16.00 - $17.77 / hour depending on experience. Degrees: * High School,Cert,GED,Trn,Exper. Additional Qualifications: 1 year experience preferred. Clerical experience required. Medical terminology desired. Minimum Required Experience: 1 Year

Facilitates department/patient flow and patient care by serving as a frontline ambassador in customer service, performing clerical duties and data entry functions Estimated pay range for this position is $16.00 - $17.77 / hour depending on experience. Degrees: * High School,Cert,GED,Trn,Exper. Additional Qualifications: 1 year experience preferred. Clerical experience required. Medical terminology desired. Minimum Required Experience: 1 Year

Facilitates department/patient flow and patient care by serving as a frontline ambassador in customer service, performing clerical duties and data entry functions Estimated pay range for this position is $16.00 - $17.77 / hour depending on experience. Degrees: * High School Diploma, Certificate of attendance, GED, or Experience. Additional Qualifications: 1 year experience preferred. Clerical experience required. Medical terminology desired. Minimum Required Experience: 1 Year

Benefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients - we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones - you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: You have experience with insurance verification and medical billing (non-negotiable!). You can explain complex insurance concepts to frustrated patients with empathy and clarity. You're obsessively detail-oriented - a single digit error in an insurance ID can cost thousands. You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. You're tech-savvy with medical billing software and EMR systems. You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. Receive specialized training in insurance verification and patient financial counseling. Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. Be part of healthcare innovation that's expanding nationwide. Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor - or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, you'll receive: Medical, Dental & Vision Insurance (available after 30 days) Mental Health & Prescription Coverage Health Savings Account (HSA) with employer contributions Short & Long-Term Disability + Life Insurance 401(k) with Employer Match Paid Time Off starting at 152 hours/year Employee Assistance Program (free counseling sessions) Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to work-every shift, every patient. The Details: Location: Our state-of-the-art urgent care facility Schedule: Full-time with flexible shifts (some evenings/weekends) Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour. Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization. Compensation: $18.00 - $22.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Processes tray tickets to create a meal while using and maintaining all aspects of the diet office automation. Verifies tray ticket compliance and completes double confirmation of high risk orders such as multiple diet restrictions, allergies, food and drug interactions. Able to process and deliver enteral supplies. Must be self motivated, able to work in an unsupervised environment. Utilizes excellent communication skills while problem solving and interacting with team. Estimated pay range for this position is $16.00 - $17.25 / hour depending on experience. Degrees: * High School,Cert,GED,Trn,Exper. Licenses & Certifications: * Food Safety. Additional Qualifications: Food safety certification within 90 days of job entry. Experience should be related to computer skills, with advanced knowledge of data entry, hardware maintenance, wireless printing as well as clerical skills. Basic knowledge of Medical Nutrition Therapy preferred. Customer service experience. Excellent written and verbal communication skills, especially phone etiquette. Interpersonal skills and organizational skills necessary. Minimum Required Experience: Less than 1 year

Unit Clerk Department: Medical / Nursing Reports to: Director of Nursing Supervises: N/A Entry Level Qualifications: High School graduate or equivalent. One year experience with direct patient contact in alcohol/drug treatment. Ability to communicate effectively with patients. Must have basic understanding of principles of recovery. Type a minimum of 35 words per minute, medical records experience is preferred. Must be able to see at 20/40 corrected in each eye and hear (hearing aid acceptable). Must be able to write legibly. Must be able to continuously sit from 4 to 6 hrs. per 8 hr. shift. Must be able to stoop and bend from upright position to knees. If recovering, two years of continuous verifiable abstinence. General Responsibilities: Taking orders off charts Answering the phone Unit duties specified by the Nurse Manager or Charge Nurse. Patient Management Special Projects Know and abide by the general provisions of 42 CFR Part 2, "Confidentiality of Drug and Alcohol Abuse Patient Records", and 45 CFR "Health Insurance Portability and Accountability Act." This position has unrestricted access to patient identifying and patient health information. Essential Functions: Must be able to take orders. Must be able to answer the phone in accordance with Bradford philosophy and policies. Develop and maintain an inventory of all supplies and equipment. Maintain unit supplies exclusive to medications. Maintain files. Maintain an adequate number of packets for admission and prepare charts for new admissions. Assist in preparing charts for medical records after patient discharge. Assist with typing for nursing program as needed. Assist in unit orientation for staff. Carry out directives of the treatment area. Assist in unit orientation of new patients. Interact therapeutically with patients presenting at the Nurses' Station for assistance with personal or medical needs, accessing appropriate staff member if necessary. Maintain patient I.D. bracelet, patient photo I.D. system and patient label database. Other duties as assigned. Ability to work in a cooperative manner with coworkers, managers, clients and prospective clients. Ability to work in a constant state of alertness as to perform the job safely. Regular attendance.

Unit Clerk Department: Medical / Nursing Reports to: Director of Nursing Supervises: N/A Entry Level Qualifications: High School graduate or equivalent. One year experience with direct patient contact in alcohol/drug treatment. Ability to communicate effectively with patients. Must have basic understanding of principles of recovery. Type a minimum of 35 words per minute, medical records experience is preferred. Must be able to see at 20/40 corrected in each eye and hear (hearing aid acceptable). Must be able to write legibly. Must be able to continuously sit from 4 to 6 hrs. per 8 hr. shift. Must be able to stoop and bend from upright position to knees. If recovering, two years of continuous verifiable abstinence. General Responsibilities: Taking orders off charts Answering the phone Unit duties specified by the Nurse Manager or Charge Nurse. Patient Management Special Projects Know and abide by the general provisions of 42 CFR Part 2, "Confidentiality of Drug and Alcohol Abuse Patient Records", and 45 CFR "Health Insurance Portability and Accountability Act." This position has unrestricted access to patient identifying and patient health information. Essential Functions: Must be able to take orders. Must be able to answer the phone in accordance with Bradford philosophy and policies. Develop and maintain an inventory of all supplies and equipment. Maintain unit supplies exclusive to medications. Maintain files. Maintain an adequate number of packets for admission and prepare charts for new admissions. Assist in preparing charts for medical records after patient discharge. Assist with typing for nursing program as needed. Assist in unit orientation for staff. Carry out directives of the treatment area. Assist in unit orientation of new patients. Interact therapeutically with patients presenting at the Nurses' Station for assistance with personal or medical needs, accessing appropriate staff member if necessary. Maintain patient I.D. bracelet, patient photo I.D. system and patient label database. Other duties as assigned. Ability to work in a cooperative manner with coworkers, managers, clients and prospective clients. Ability to work in a constant state of alertness as to perform the job safely. Regular attendance.

Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. **Specific duties include, but are not limited to:** + Greets and assists patients, customers and visitors in person and over the phone. + Will perform patient registration in various systems. + Answers all phone calls in a professional and courteous manner. + May collect monies for time-of-service patient responsibility. + May be responsible for verifying insurance coverage and obtain prior authorization. Patient Assistance: + May perform preliminary screening of patients prior to procedures, which may include medical history. + May transport patient to/from the exam room. + May assist in patient transfer on/off the exam table. + May transport patient to/from the exam room. + May provide the patient with preliminary and post-procedure instructions. Work Area & Supply Preparation + In the mobile setting, may assist in preparing the unit for transport. + Will maintain a clean and organized work area. + May order supplies and ensure the work area is properly stocked. Documentation + Will ensure accuracy of patient records. + May schedule patient appointments and obtain insurance verification and/or authorization. + May prepare medical records for physicians, patients and customers. + Ensures accurate documentation of patient visits in various electronic + systems and on written documents. + May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer. + Performs all duties within HIPAA regulations. + Other duties as assigned. **Position Requirements:** + High School Diploma or equivalent experience required. + For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire. + For Fixed Radiology, CPR Certification is a plus. + As applicable, valid state driver's license required. + Ability to work at several locations required. + Strong customer service skills. + Organizational and multi-tasking skills. + Basic knowledge of computer applications and programs. + Local travel may be required to support multiple sites. + The COVID-19 vaccination is/may be a condition of employment. + All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment. **Preferred** + Six months customer service or related experience and/or training. + Knowledge of medical terminology is a plus. + Bilingual in Spanish is a plus. **Physical Requirements:** The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel. More than 50% of the time: + Sit, stand, walk. + Repetitive movement of hands, arms and legs. + See, speak and hear to be able to communicate with patients. Less than 50% of the time: + Stoop, kneel or crawl. + Climb and balance. + Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). **Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.** Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. **Specific duties include, but are not limited to:** + Greets and assists patients, customers and visitors in person and over the phone. + Will perform patient registration in various systems. + Answers all phone calls in a professional and courteous manner. + May collect monies for time-of-service patient responsibility. + May be responsible for verifying insurance coverage and obtain prior authorization. Patient Assistance: + May perform preliminary screening of patients prior to procedures, which may include medical history. + May transport patient to/from the exam room. + May assist in patient transfer on/off the exam table. + May transport patient to/from the exam room. + May provide the patient with preliminary and post-procedure instructions. Work Area & Supply Preparation + In the mobile setting, may assist in preparing the unit for transport. + Will maintain a clean and organized work area. + May order supplies and ensure the work area is properly stocked. Documentation + Will ensure accuracy of patient records. + May schedule patient appointments and obtain insurance verification and/or authorization. + May prepare medical records for physicians, patients and customers. + Ensures accurate documentation of patient visits in various electronic + systems and on written documents. + May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer. + Performs all duties within HIPAA regulations. + Other duties as assigned. **Position Requirements:** + High School Diploma or equivalent experience required. + For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire. + For Fixed Radiology, CPR Certification is a plus. + As applicable, valid state driver's license required. + Ability to work at several locations required. + Strong customer service skills. + Organizational and multi-tasking skills. + Basic knowledge of computer applications and programs. + Local travel may be required to support multiple sites. + The COVID-19 vaccination is/may be a condition of employment. + All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment. **Preferred** + Six months customer service or related experience and/or training. + Knowledge of medical terminology is a plus. + Bilingual in Spanish is a plus. **Physical Requirements:** The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel. More than 50% of the time: + Sit, stand, walk. + Repetitive movement of hands, arms and legs. + See, speak and hear to be able to communicate with patients. Less than 50% of the time: + Stoop, kneel or crawl. + Climb and balance. + Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). **Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.** Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

The Office Assistant is the first point of contact for patients at our physical therapy clinic. This role is responsible for delivering excellent customer service, handling administrative tasks, managing patient flow, and ensuring efficient front desk operations. The ideal candidate is friendly, organized, detail-oriented, and capable of multitasking in a fast-paced environment. ** This position is great for those, especially students, interested in a health care career, as you will get experience learning the operation side of health care. Key Responsibilities: Greet patients warmly and check them in and out for appointments Answer multi-line phones and respond to inquiries in a professional and timely manner Schedule, confirm, cancel, and reschedule appointments as needed Verify insurance benefits and obtain necessary authorizations or referrals Collect patient co-pays, balances, and manage daily cash reconciliation Input and update patient information accurately in the electronic medical records (EMR) system Communicate with therapists and clinical staff to manage patient flow efficiently Maintain a clean and organized front desk and waiting area Handle incoming and outgoing mail and faxes Assist with billing, claims follow-up, and other administrative duties as assigned Qualifications: High school diploma or equivalent (Associate degree preferred) 1-2 years of medical office or front desk experience (experience in a physical therapy or rehab setting is a plus) Proficiency with EMR systems and Microsoft Office (Word, Excel, Outlook) Excellent communication, organizational, and customer service skills Ability to handle confidential information with discretion Positive attitude and team-oriented mindset Comfortable working in a clinical environment Benefits: Flexible hours or scheduling if available Opportunities for growth within the clinic

Job Title: Medical Receptionist Job Type: Full-time Company: SportsCare Physical Therapy About Us: SportsCare Physical Therapy is a leading provider of physical therapy and rehabilitation services, committed to helping individuals achieve their health and fitness goals. We are currently seeking a motivated and friendly Medical Receptionist to join our team and contribute to our mission of providing exceptional patient care. Job Description: Are you a dedicated and organized individual with a passion for healthcare and patient service? If so, we want you to be an essential part of our team as a Medical Receptionist at SportsCare Physical Therapy. As a Medical Receptionist, you will be the first point of contact for our patients and play a vital role in creating a positive and welcoming experience. You will ensure the smooth operation of our clinic and contribute to the efficient delivery of high-quality care. Responsibilities: Patient Interaction: Greet and assist patients with a warm and professional demeanor, providing information and answering questions about our services and processes. Scheduling: Manage the scheduling of patient appointments, coordinating with the clinical team to ensure efficient and timely care delivery. Registration and Documentation: Collect and verify patient information, insurance details, and medical history accurately. Ensure all required forms and documentation are completed. Check-In and Check-Out: Efficiently check patients in for their appointments, collect payments, and process insurance information. Provide receipts and schedules for follow-up visits. Phone and Email Communication: Answer and direct phone calls, respond to patient emails, and address inquiries and concerns effectively and professionally. Record Keeping: Maintain organized patient records and ensure they comply with all relevant regulations. File, update, and retrieve records as needed. Insurance Coordination: Assist in obtaining any necessary authorizations or referrals. Office Support: Assist with general office tasks, such as data entry, maintaining office supplies, and keeping the reception area tidy and welcoming. Qualifications: High school diploma or equivalent (additional education or certification in healthcare administration is a plus). Previous experience in a medical or healthcare receptionist role is preferred. Strong interpersonal and communication skills, with an emphasis on professionalism and empathy. Exceptional organizational and multitasking abilities. Proficiency in using computer software, including electronic health record (EHR) systems and Microsoft Office. Knowledge of medical terminology and insurance procedures is advantageous. Commitment to patient privacy and confidentiality. Friendly, approachable, and customer-focused attitude. Benefits: Competitive salary and benefits package. Opportunities for professional growth and advancement. Supportive and collaborative work environment. The chance to make a meaningful impact on patients' healthcare experiences. If you are a dedicated and customer-focused individual looking to play a crucial role in healthcare administration, we encourage you to apply for the position of Medical Receptionist at SportsCare Physical Therapy. Join our team and help us provide exceptional care to our patients while contributing to a positive and welcoming clinic environment. Note: We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.