Hotel General Manager
Hotel director job at Spring Hill Golf Club
Join our team, a 2025 USA Today Top Workplace Winner! Now hiring a Hotel General Manager at the Springhill Suites Airport. Why You'll Love Working with Us The Springhill Suites Airport is managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed.
How You'll Make An Impact
Lead all aspects of the property's operations, team development, guest experience, and financial performance to ensure a thriving, high-performing property.Operations & Team Leadership
Plan, develop, and oversee the day-to-day operations of the property, ensuring smooth and efficient execution across departments
Manage staffing functions including recruitment, onboarding, training, scheduling, and performance management
Foster an inclusive, fun, and safe workplace culture that supports team development and engagement
Guest Experience & Brand Standards
Deliver exceptional guest service and set high service expectations for the entire team
Maintain strong community and guest relationships to promote loyalty and satisfaction
Ensure compliance with brand and company standards, including cleanliness, certifications, and quality control protocols
Financial Performance & Sales Strategy
Prepare and implement the annual operating budget, revenue plan, and sales strategy
Lead all property-level sales and revenue management efforts, including forecasting and budget reporting
Analyze financial performance, identify variances, initiate corrective actions, and complete required financial reports
What does success look like in this role?
College degree or at least five years of related work experience in business management, hospitality or related field
Strong customer service skills to include problem-solving and complaint resolution
Strong interpersonal, relationship building and communication skills
Strong attention to detail and organized
Ability to work effectively and efficiently in a fast-paced setting
Reliability and honesty
Desire to contribute to a supportive and effective team
What Will You Get At NCG Hospitality?
We take great pride in the inclusive environment we've created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the Springhill Suites Airport.
Career Development
Personalized career pathing and skill development
Leadership and mentorship programs
Educational and certification reimbursement
Team Member Perks
Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
Catch of the Day - earn bonuses for going above and beyond to support team and guests
Everyone Sells - earn cash for bringing in business to our properties
Paid Volunteer hours - Earn money for community service
Health & Wellness Benefits
Medical, dental, and vision plans
Paid sick time and Paid Time Off
Virtual telehealth access and employee assistance resources
Monthly health and fitness reimbursement programs
Financial Support
Same-day pay options
Referral bonus - earn cash for bringing great team members
401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
Health Savings Account
Ready To Grow With Us? Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality. NCG Hospitality is an Equal Opportunity Employer.
Auto-ApplyDirector of Middle Office
Houston, TX jobs
**BASIC PURPOSE** : This role is responsible for managing Musket's entire Middle Office division. This position will spearhead new MO business ventures, ensure the team has adequate staffing, standardize Musket's exposures and PNL, and serve as a Middle Office subject matter expert for Musket.
**MAJOR RESPONSIBILITIES:**
+ Modeling and reviewing proposed contracts
+ Collaborate with senior management
+ Recognizing new risks and providing monitoring solutions
+ Utilizing strong analysts to build new ventures into existing processes
+ Keeping strong analysts on staff for complex work
+ Training new talent to become strong analysts
+ Planning ahead to support trading growth
+ Keeping strong management for staff training and supervision
+ Helping analysts solve daily problems
+ Serving on Risk Committee and highlight high risk to management
+ Facilitate company-wide risk aggregation
+ Ensure accuracy in daily PNL reporting
+ Facilitate further insight into trader performance
+ Other duties assigned as needed.
**EDUCATION AND EXPERIENCE:**
+ Education:
+ HS diploma or equivalent required
+ Bachelor's degree in business, Finance, Accounting, Economics, or related field required
+ Master's degree in business, Finance, Accounting, Economics, or related field is a plus
+ Experience:
+ 5+ years of Middle Office experience required
+ 10+ years of oil and gas experience required
+ 5+ years of Middle Office Management experience required
**SKILLS AND PHYSICAL DEMANDS:**
+ Skills:
+ Hard Skills: Knowledge of Microsoft Office, experience with Right Angle required. Experience with commodity risk exposure reporting required.
+ Soft Skills: Good written and oral communication skills, team player, exceptional customer service, attention to detail, self motivated, good time management skills, and innovative thinking
+ Typical Physical Demands:
+ Requires prolonged sitting, some bending and stooping.
+ Occasional lifting up to 25 pounds.
+ Manual dexterity sufficient to operate a computer keyboard and calculator.
+ Requires normal range of hearing and vision
\#musket
**Job Function(s):** Musket
**Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture.**
**The Love's Family of Companies includes:**
+ **Gemini Motor Transport, one of the industry's safest trucking fleets.**
+ **Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network.**
+ **Musket, a rapidly growing, Houston-based commodities supplier and trader.**
+ **Trillium, a Houston-based alternative fuels expert.**
+ **TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.**
EOE-Protected Veterans/Disability
Event Sales Manager, Hotel Services - Hilton Palacio del Rio, San Antonio, TX
San Antonio, TX jobs
The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.
Key Job Responsibilities
Revenue Generation
* Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology.
* Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned.
* Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
* Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
* Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
Relationship Management
* Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
* Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
* Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
* Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
* Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
Sales Accountability
* Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
* Ensure all known opportunities are in CRM and completely accurate and updated at all times.
* See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
* Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
* Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
Job Qualifications
* BS/BA or 1+ years of Encore or equivalent experience required
* 1 year technology sales or hospitality experience preferred
* Prior sales experience in audiovisual is a plus
* Knowledge of hospitality industry and sales processes preferred
* Technical aptitude and computer proficiency required
* Strong written and verbal communication skills
Competencies (by Core Values)
Deliver World Class Service
* Hospitality
* Ownership
Do The Right Thing
* Demonstrates Self-Awareness
Drive Results
* Ensures Accountability
See The Big Picture
* Decision Quality
* Manages Complexity
Value People
* Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (********************************************************************************************
Physical Requirements
Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Sitting: 4-5 hours per day
* Standing: 2-3 hours per day
* Walking: 2-3 hours per day
* Stooping: 0-1 hour per day
* Crawling: 0-1 hour per day
* Kneeling: 0-1 hour per day
* Bending: 0-1 hour per day
* Reaching (above your head): 0-1 hour per day
* Climbing: 0-1 hour per day
* Grasping: 0-1 hour per day
Lifting Requirements
* 0 - 15 lbs*: Occasionally
* 16 - 50 lbs*: Occasionally
* 51 - 100 lbs: Never
* Over 100 lbs: Never
Carrying Requirements
* 0 - 15 lbs*: Occasionally
* 16 - 50 lbs*: Occasionally
* 51 - 100 lbs: Never
* Over 100 lbs: Never
Auditory/Visual Requirements
* Close Vision: Continuously
* Distance Vision: Continuously
* Color Vision: Continuously
* Peripheral Vision: Continuously
* Depth Perception: Continuously
Pushing/Pulling Requirements
* 0 - 15 lbs*: Occasionally
* 16 - 50 lbs*: Occasionally
* 51 - 100 lbs*: Occasionally
* Over 100 lbs: Never
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
#LI-BD1
Hotel Staff
Miami Beach, FL jobs
WHO ARE WE
Freehand is on a journey. Appropriate, given that we're a shared accommodation brand. Freehand swung through the US coolest cities on its way to dominating the world. It burst onto the scene in the Americas with the launch of our properties in the country's biggest markets (NYC, LA, Miami and Chicago) with the acquisition of Freehand Hotels. Created for a new generation of urban travelers, Freehand combines the social culture of a hotel with innovative design by Roman and Williams, comfort and quality food and beverage at an affordable price. No biggie. Fast Company named us one of the top 50 most innovative global companies. We, of course, agree.
Our spaces are safe and seriously social, in the proudest part of the beating heart of the cities we love. Cultural action, creative pulse and an outstanding way to waste some of the finite time the universe has given you - that's what Freehand offers. Holds true for staff and visitors equally, and while chic design is always the backdrop, every Freehand in every destination reflects the unique beat of that city's heart.
ABOUT FREEHAND MIAMI
Talk about location - our OG Freehand hotel in Miami is the spot that has it all! It's a 5-minute walk from Miami Beach, and less than 1 mile from the nightlife of South Beach and features modern comforts like an outdoor terrace with a pool, two craft cocktail bars, a seasonal restaurant, and breakfast served daily. It's both an escape from the bustle of the strip and an ideal access point to the best of the city. A full calendar of social events and fun activations are complemented by sun, sea and sand, making the OG Freehand a pleasure to stay at for guests, and a pleasure to work at for everyone in the team.
Event Sales Manager, Hotel Services, - Montgomery, Alabama
Montgomery, AL jobs
The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.
Key Job Responsibilities
Revenue Generation
* Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology.
* Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned.
* Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
* Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
* Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
Relationship Management
* Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
* Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
* Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
* Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
* Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
Sales Accountability
* Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
* Ensure all known opportunities are in CRM and completely accurate and updated at all times.
* See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
* Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
* Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
Job Qualifications
* BS/BA or 1+ years of Encore or equivalent experience required
* 1 year technology sales or hospitality experience preferred
* Prior sales experience in audiovisual is a plus
* Knowledge of hospitality industry and sales processes preferred
* Technical aptitude and computer proficiency required
* Strong written and verbal communication skills
Competencies (by Core Values)
Deliver World Class Service
* Hospitality
* Ownership
Do The Right Thing
* Demonstrates Self-Awareness
Drive Results
* Ensures Accountability
See The Big Picture
* Decision Quality
* Manages Complexity
Value People
* Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (********************************************************************************************
Physical Requirements
Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Sitting: 4-5 hours per day
* Standing: 2-3 hours per day
* Walking: 2-3 hours per day
* Stooping: 0-1 hour per day
* Crawling: 0-1 hour per day
* Kneeling: 0-1 hour per day
* Bending: 0-1 hour per day
* Reaching (above your head): 0-1 hour per day
* Climbing: 0-1 hour per day
* Grasping: 0-1 hour per day
Lifting Requirements
* 0 - 15 lbs*: Occasionally
* 16 - 50 lbs*: Occasionally
* 51 - 100 lbs: Never
* Over 100 lbs: Never
Carrying Requirements
* 0 - 15 lbs*: Occasionally
* 16 - 50 lbs*: Occasionally
* 51 - 100 lbs: Never
* Over 100 lbs: Never
Auditory/Visual Requirements
* Close Vision: Continuously
* Distance Vision: Continuously
* Color Vision: Continuously
* Peripheral Vision: Continuously
* Depth Perception: Continuously
Pushing/Pulling Requirements
* 0 - 15 lbs*: Occasionally
* 16 - 50 lbs*: Occasionally
* 51 - 100 lbs*: Occasionally
* Over 100 lbs: Never
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
#LI-BD1
Director of Middle Office
Houston, TX jobs
BASIC PURPOSE: This role is responsible for managing Musket's entire Middle Office division. This position will spearhead new MO business ventures, ensure the team has adequate staffing, standardize Musket's exposures and PNL, and serve as a Middle Office subject matter expert for Musket.
MAJOR RESPONSIBILITIES:
* Modeling and reviewing proposed contracts
* Collaborate with senior management
* Recognizing new risks and providing monitoring solutions
* Utilizing strong analysts to build new ventures into existing processes
* Keeping strong analysts on staff for complex work
* Training new talent to become strong analysts
* Planning ahead to support trading growth
* Keeping strong management for staff training and supervision
* Helping analysts solve daily problems
* Serving on Risk Committee and highlight high risk to management
* Facilitate company-wide risk aggregation
* Ensure accuracy in daily PNL reporting
* Facilitate further insight into trader performance
* Other duties assigned as needed.
EDUCATION AND EXPERIENCE:
* Education:
* HS diploma or equivalent required
* Bachelor's degree in business, Finance, Accounting, Economics, or related field required
* Master's degree in business, Finance, Accounting, Economics, or related field is a plus
* Experience:
* 5+ years of Middle Office experience required
* 10+ years of oil and gas experience required
* 5+ years of Middle Office Management experience required
SKILLS AND PHYSICAL DEMANDS:
* Skills:
* Hard Skills: Knowledge of Microsoft Office, experience with Right Angle required. Experience with commodity risk exposure reporting required.
* Soft Skills: Good written and oral communication skills, team player, exceptional customer service, attention to detail, self motivated, good time management skills, and innovative thinking
* Typical Physical Demands:
* Requires prolonged sitting, some bending and stooping.
* Occasional lifting up to 25 pounds.
* Manual dexterity sufficient to operate a computer keyboard and calculator.
* Requires normal range of hearing and vision
#musket
Job Function(s): Musket
Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture.
The Love's Family of Companies includes:
* Gemini Motor Transport, one of the industry's safest trucking fleets.
* Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network.
* Musket, a rapidly growing, Houston-based commodities supplier and trader.
* Trillium, a Houston-based alternative fuels expert.
* TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.
Hotel General Manager
Hotel director job at Spring Hill Golf Club
Job DescriptionJoin our team, a 2025 USA Today Top Workplace Winner! Now hiring a Hotel General Manager at the SpringHill Suites by Marriott Salt Lake City Airport. Why Youll Love Working with Us The SpringHill Suites by Marriott Salt Lake City Airport is managed by NCG Hospitality, an award winning, family-owned third generation business and leader in the ownership, development, and operations of over 30 premier hospitality properties. We foster genuine customer engagement and a positive, team-oriented work culture where your contributions are valued and celebrated. We invest in you and your career development, providing tools, resources, and mentorship to help you succeed.
How Youll Make An Impact
Lead all aspects of the property's operations, team development, guest experience, and financial performance to ensure a thriving, high-performing property.
Operations & Team Leadership
Plan, develop, and oversee the day-to-day operations of the property, ensuring smooth and efficient execution across departments
Manage staffing functions including recruitment, onboarding, training, scheduling, and performance management
Foster an inclusive, fun, and safe workplace culture that supports team development and engagement
Guest Experience & Brand Standards
Deliver exceptional guest service and set high service expectations for the entire team
Maintain strong community and guest relationships to promote loyalty and satisfaction
Ensure compliance with brand and company standards, including cleanliness, certifications, and quality control protocols
Financial Performance & Sales Strategy
Prepare and implement the annual operating budget, revenue plan, and sales strategy
Lead all property-level sales and revenue management efforts, including forecasting and budget reporting
Analyze financial performance, identify variances, initiate corrective actions, and complete required financial reports
What does success look like in this role?
College degree or at least five years of related work experience in business management, hospitality or related field
Strong customer service skills to include problem-solving and complaint resolution
Strong interpersonal, relationship building and communication skills
Strong attention to detail and organized
Ability to work effectively and efficiently in a fast-paced setting
Reliability and honesty
Desire to contribute to a supportive and effective team
What Will You Get At NCG Hospitality?
We take great pride in the inclusive environment weve created attributing to our award-winning status, all while staying true to our core values of Growth, Fun, Trust, and Responsibility. An experience in which team members at every level are fully engaged and can see the relationship between their job responsibilities and the overall success of the SpringHill Suites by Marriott Salt Lake City Airport.
Career Development
Personalized career pathing and skill development
Leadership and mentorship programs
Educational and certification reimbursement
Team Member Perks
Worldwide hotel discounts and free stays at NCG Hospitality managed hotels
Catch of the Day earn bonuses for going above and beyond to support team and guests
Everyone Sells earn cash for bringing in business to our properties
Paid Volunteer hours Earn money for community service
Health & Wellness Benefits
Medical, dental, and vision plans
Paid sick time and Paid Time Off
Virtual telehealth access and employee assistance resources
Monthly health and fitness reimbursement programs
Financial Support
Same-day pay options
Referral bonus earn cash for bringing great team members
401(k) retirement plan with 100% match on the first 3% and 50% match on the next 2%
Health Savings Account
Ready To Grow With Us?
Visit ncghospitality.com to explore all current openings and view this short video on Who Is NCG Hospitality.
NCG Hospitality is an Equal Opportunity Employer.
Event Sales Manager, Hotel Services - Hilton Palacio del Rio, San Antonio, TX
San Antonio, TX jobs
The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.
**Key Job Responsibilities**
_Revenue Generation_
- Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology.
- Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned.
- Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
- Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
- Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
_Relationship Management_
- Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
- Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
- Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
- Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
- Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
_Sales Accountability_
- Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
- Ensure all known opportunities are in CRM and completely accurate and updated at all times.
- See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
- Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
- Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
**Job Qualifications**
- BS/BA or 1+ years of Encore or equivalent experience required
- 1 year technology sales or hospitality experience preferred
- Prior sales experience in audiovisual is a plus
- Knowledge of hospitality industry and sales processes preferred
- Technical aptitude and computer proficiency required
- Strong written and verbal communication skills
**Competencies (by Core Values)**
_Deliver World Class Service_
- Hospitality
- Ownership
_Do The Right Thing_
- Demonstrates Self-Awareness
_Drive Results_
- Ensures Accountability
_See The Big Picture_
- Decision Quality
- Manages Complexity
_Value People_
- Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (********************************************************************************************
**Physical Requirements**
Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Sitting: 4-5 hours per day
- Standing: 2-3 hours per day
- Walking: 2-3 hours per day
- Stooping: 0-1 hour per day
- Crawling: 0-1 hour per day
- Kneeling: 0-1 hour per day
- Bending: 0-1 hour per day
- Reaching (above your head): 0-1 hour per day
- Climbing: 0-1 hour per day
- Grasping: 0-1 hour per day
_Lifting Requirements_
- 0 - 15 lbs*: Occasionally
- 16 - 50 lbs*: Occasionally
- 51 - 100 lbs: Never
- Over 100 lbs: Never
_Carrying Requirements_
- 0 - 15 lbs*: Occasionally
- 16 - 50 lbs*: Occasionally
- 51 - 100 lbs: Never
- Over 100 lbs: Never
_Auditory/Visual Requirements_
- Close Vision: Continuously
- Distance Vision: Continuously
- Color Vision: Continuously
- Peripheral Vision: Continuously
- Depth Perception: Continuously
_Pushing/Pulling Requirements_
- 0 - 15 lbs*: Occasionally
- 16 - 50 lbs*: Occasionally
- 51 - 100 lbs*: Occasionally
- Over 100 lbs: Never
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Work Environment**
_Hotel_
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
\#LI-BD1
Salary Pay Range: $40,919.00 - $50,126.00
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.
Hotel Houseperson
Hollywood, FL jobs
We're searching for a houseperson with exceptional people skills who is enthusiastic and courteous to make sure our hotel guests have a wonderful stay. We require a multi-talented person capable of handling a wide range of duties. Responsibilities for this position include keeping the hotel's public areas clean, such as hallways, meeting rooms, and lobbies. Additionally, you will help deliver guest-requested items such as amenities, rollaway beds, cribs, bedding, and perform any specially assigned tasks by housekeeping managers. Our ideal applicant has at least one year of housekeeping or houseperson experience, as well as a strong commitment to providing outstanding customer service. Please apply right away if this sounds like a great opportunity!
Event Sales Manager, Hotel Services - Park City
Park City, UT jobs
The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.
Key Job Responsibilities
Revenue Generation
* Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology.
* Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned.
* Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
* Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
* Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
Relationship Management
* Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
* Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
* Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
* Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
* Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
Sales Accountability
* Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
* Ensure all known opportunities are in CRM and completely accurate and updated at all times.
* See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
* Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
* Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
Job Qualifications
* BS/BA or 1+ years of Encore or equivalent experience required
* 1 year technology sales or hospitality experience preferred
* Prior sales experience in audiovisual is a plus
* Knowledge of hospitality industry and sales processes preferred
* Technical aptitude and computer proficiency required
* Strong written and verbal communication skills
Competencies (by Core Values)
Deliver World Class Service
* Hospitality
* Ownership
Do The Right Thing
* Demonstrates Self-Awareness
Drive Results
* Ensures Accountability
See The Big Picture
* Decision Quality
* Manages Complexity
Value People
* Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (********************************************************************************************
Physical Requirements
Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Sitting: 4-5 hours per day
* Standing: 2-3 hours per day
* Walking: 2-3 hours per day
* Stooping: 0-1 hour per day
* Crawling: 0-1 hour per day
* Kneeling: 0-1 hour per day
* Bending: 0-1 hour per day
* Reaching (above your head): 0-1 hour per day
* Climbing: 0-1 hour per day
* Grasping: 0-1 hour per day
Lifting Requirements
* 0 - 15 lbs*: Occasionally
* 16 - 50 lbs*: Occasionally
* 51 - 100 lbs: Never
* Over 100 lbs: Never
Carrying Requirements
* 0 - 15 lbs*: Occasionally
* 16 - 50 lbs*: Occasionally
* 51 - 100 lbs: Never
* Over 100 lbs: Never
Auditory/Visual Requirements
* Close Vision: Continuously
* Distance Vision: Continuously
* Color Vision: Continuously
* Peripheral Vision: Continuously
* Depth Perception: Continuously
Pushing/Pulling Requirements
* 0 - 15 lbs*: Occasionally
* 16 - 50 lbs*: Occasionally
* 51 - 100 lbs*: Occasionally
* Over 100 lbs: Never
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment
Hotel
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
#INDSALES
#LI-EL1
Event Sales Manager, Hotel Services - Park City
Park City, UT jobs
The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology.
**Key Job Responsibilities**
_Revenue Generation_
- Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encore's sales process and methodology.
- Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through ********************* venue booking system, or other sources as assigned.
- Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
- Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
- Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
_Relationship Management_
- Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
- Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences.
- Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
- Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
- Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
_Sales Accountability_
- Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
- Ensure all known opportunities are in CRM and completely accurate and updated at all times.
- See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
- Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
- Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.
**Job Qualifications**
- BS/BA or 1+ years of Encore or equivalent experience required
- 1 year technology sales or hospitality experience preferred
- Prior sales experience in audiovisual is a plus
- Knowledge of hospitality industry and sales processes preferred
- Technical aptitude and computer proficiency required
- Strong written and verbal communication skills
**Competencies (by Core Values)**
_Deliver World Class Service_
- Hospitality
- Ownership
_Do The Right Thing_
- Demonstrates Self-Awareness
_Drive Results_
- Ensures Accountability
_See The Big Picture_
- Decision Quality
- Manages Complexity
_Value People_
- Collaborates
For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (********************************************************************************************
**Physical Requirements**
Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Sitting: 4-5 hours per day
- Standing: 2-3 hours per day
- Walking: 2-3 hours per day
- Stooping: 0-1 hour per day
- Crawling: 0-1 hour per day
- Kneeling: 0-1 hour per day
- Bending: 0-1 hour per day
- Reaching (above your head): 0-1 hour per day
- Climbing: 0-1 hour per day
- Grasping: 0-1 hour per day
_Lifting Requirements_
- 0 - 15 lbs*: Occasionally
- 16 - 50 lbs*: Occasionally
- 51 - 100 lbs: Never
- Over 100 lbs: Never
_Carrying Requirements_
- 0 - 15 lbs*: Occasionally
- 16 - 50 lbs*: Occasionally
- 51 - 100 lbs: Never
- Over 100 lbs: Never
_Auditory/Visual Requirements_
- Close Vision: Continuously
- Distance Vision: Continuously
- Color Vision: Continuously
- Peripheral Vision: Continuously
- Depth Perception: Continuously
_Pushing/Pulling Requirements_
- 0 - 15 lbs*: Occasionally
- 16 - 50 lbs*: Occasionally
- 51 - 100 lbs*: Occasionally
- Over 100 lbs: Never
Note: The physical requirements marked with an asterisk () indicate activities performed without assistance.*
Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
**Work Environment**
_Hotel_
Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area.
The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
\#INDSALES
\#LI-EL1
Salary Pay Range: $52,000.00 - $58,000.00
The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.
Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.
We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.
All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.