In this hourly, remote contractor role, you will review AI-generated medical responses and/or generate expert healthcare content, evaluating reasoning quality and step-by-step clinical problem-solving while providing precise written feedback. You will assess solutions for accuracy, clarity, and adherence to the prompt; identify errors in clinical methodology or conceptual understanding; fact-check medical information; write high-quality explanations and model solutions that demonstrate correct reasoning; and rate and compare multiple responses based on correctness and reasoning quality. This role is with SME Careers, a fast-growing AI Data Services company and subsidiary of SuperAnnotate, delivering training data for many of the world's largest AI companies and foundation-model labs. Your healthcare expertise directly helps improve the world's premier AI models by making their clinical and public-health reasoning more accurate, reliable, and clearly explained.
Key Responsibilities:
• Develop AI Training Content: Create detailed prompts in various topics and responses to guide AI learning, ensuring the models reflect a comprehensive understanding of diverse subjects.
• Optimize AI Performance: Evaluate and rank AI responses to enhance the model's accuracy, fluency, and contextual relevance.
• Ensure Model Integrity: Test AI models for potential inaccuracies or biases, validating their reliability across use cases.
Your Profile:
• Bachelor's degree (or higher) in Medicine (MD/DO), Nursing, Public Health (MPH), Health Sciences, or Allied Health, with strong grounding in Epidemiology, Clinical Medicine, Healthcare Systems, and Patient Care.
• 5+ years of professional experience in Nursing, Public Health, Health Sciences, or Allied Health.
• Confident in clinical reasoning (differential diagnosis, risk stratification, red-flag recognition) and explaining why a conclusion follows from the evidence.
• Strong understanding of disease processes, patient care concepts, public health principles, healthcare systems, and medical terminology.
• Exceptional attention to detail when fact-checking medical content and identifying unsafe assumptions, missing contraindications, or misinterpretation of tests; Minimum C1 English proficiency.
• Comfortable evaluating answers for internal consistency (timelines, physiology, dosing logic), appropriateness for setting (ED vs outpatient), and patient safety implications.
• Reliable, self-directed, and able to deliver consistent quality in an hourly, remote contractor workflow across time zones.
• Previous experience with AI data training/annotation, clinical documentation review, utilization review, or healthcare editorial QA is strongly preferred.
$23k-35k yearly est. 17d ago
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Remote M&A Associate - AI Trainer ($50-$60/hour)
Data Annotation
Work from home job in Franklin, TN
We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model.
In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning.
Benefits:
● This is a full-time or part-time REMOTE position
● You'll be able to choose which projects you want to work on
● You can work on your own schedule
● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work
Responsibilities:
● Give AI chatbots diverse and complex problems and evaluate their outputs
● Evaluate the quality produced by AI models for correctness and performance
Qualifications:
● Fluency in English (native or bilingual level)
● Detail-oriented
● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management
● A current, in progress, or completed Masters and/or PhD is is preferred but not required
Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.
$30k-47k yearly est. 60d+ ago
TurboTax Customer Service Specialist - Remote ($18.50 per hour plus Bonus)
Turbotax
Work from home job in Brentwood, TN
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
$25k-32k yearly est. 3d ago
Work from Home - Need Extra Cash??
Launch Potato
Work from home job in Franklin, TN
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
$31k-46k yearly est. 1d ago
Licensed Insurance Agent (Work from Home)
Professional Careers
Work from home job in Brentwood, TN
We're looking for candidates with great customer service skills to fill our Remote Customer Service role!
This role is entirely remote and offers full-time/Part time hours with flexibility . We are ready to schedule interviews for this week.
We're seeking someone who is great with people, building relationships, and putting customers first. Our ideal candidate is eager to grow, ready to learn, and loves a fast-paced atmosphere.
Language Requirement: Proficient level English
Preferred experience/skills:
Previous experience in customer service or sales is a plus.
Great communication skills
Ability to listen to and understand customer needs.
Good problem-solving skills
Comfortable working remotely and independently
Willingness to learn and develop new skills.
Ability to adapt to change in a dynamic environment.
If this sounds like you, we'd love to chat!
What You Can Expect:
Flexible schedule
100% Remote position (Work from home)
Hands on training
Life insurance
Health insurance reimbursement
Industry-leading resources and technology
We hope to see your application soon!
$40k-68k yearly est. 4d ago
File Transfer Analyst
Teksystems 4.4
Work from home job in Brentwood, TN
This is a remote Secure File Transfer / MOVEit Administrator opportunity supporting businesscritical data movement across the organization. The role will step directly into ownership of existing MOVEit Automation and SFTP services, ensuring secure, reliable, and compliant file transfers for internal teams and external trading partners.
The position is a 3-6 month contract with a strong likelihood of conversion, created to fill an operational gap and provide continuity for a critical function. Success in this role requires not only technical expertise, but the ability to communicate clearly with business stakeholders, explain risks and timelines, and proactively prevent disruptions.
Work hours are 8:00am-5:00pm Central Time, and candidates must be U.S.-based.
Key Areas of Focus
Enterprise File Transfer Operations: Maintain and support automated inbound and outbound file transfers using MOVEit Automation.
Security & Compliance: Ensure all file transfers meet HIPAA, PCI DSS, and SOC 2 requirements through proper encryption, access controls, and monitoring.
Automation & Reliability: Design, manage, and improve automated workflows to minimize manual intervention and business impact.
Partner Enablement: Support onboarding and offboarding of external trading partners while enforcing internal security standards.
Business Communication: Translate technical issues into business impact, status updates, and resolution timelines for nontechnical stakeholders.
Daily Responsibilities
Monitor MOVEit Automation jobs and SFTP services to ensure successful, ontime file transfers.
Troubleshoot failed, delayed, or corrupted transfers and perform root cause analysis.
Manage SFTP users, folder permissions, SSH keys, and credential resets.
Maintain PGP/GPG keys and SSL/TLS certificates to ensure secure data in transit.
Review system and security logs to identify suspicious or unauthorized activity.
Coordinate firewall allowlisting/denylisting and submit required changes through ServiceNow.
Support internal teams and external partners with file transfer questions and issues.
Maintain documentation for workflows, configurations, and operating procedures.
Communicate issues, risks, and resolutions clearly to business stakeholders.
*Top Skills' Details*
1) MOVEit Automation / Managed File Transfer Administration (3+ years)
How applied: Owns the configuration, monitoring, and support of automated inbound and outbound file transfer workflows supporting businesscritical processes. Ensures jobs run successfully within SLA, investigates failures, and implements retries or fixes without business disruption.
Key attributes of success: Reliability, ownership, attention to detail, and proactive issue prevention.
2) SFTP Administration (OpenSSH, Managed SFTP Platforms) (3+ years)
How applied: Manages secure access to SFTP services including user provisioning, folder structures, permissions, and keybased authentication for internal teams and external trading partners.
Key attributes of success: Strong security mindset, consistency, and ability to balance access with risk.
3) Encryption, Certificates, and Key Management (PGP/GPG, SSL/TLS, SSH) (3+ years)
How applied: Maintains and rotates encryption keys and certificates, validates secure connections, and ensures data in transit meets compliance and security requirements. Prevents outages caused by expired keys or certificates.
Key attributes of success: Precision, forward planning, and compliance awareness.
4) Monitoring, Troubleshooting, and Incident Response (3+ years)
How applied: Actively monitors logs and alerts, identifies failed or abnormal transfers, performs root cause analysis, and restores service quickly while communicating status to business stakeholders.
Key attributes of success: Problemsolving, calm execution under pressure, clear communication.
5) Windows Server & PowerShell Automation (2-3+ years)
How applied: Supports the underlying Windows environments and uses PowerShell to automate administrative tasks, improve operational efficiency, and reduce manual intervention.
Key attributes of success: Technical efficiency, process improvement mindset.
6) Business Communication & Stakeholder Support (3+ years in enterprise environments)
How applied: Translates technical file transfer issues into clear business impact, timelines, and next steps for nontechnical stakeholders and external partners. Supports onboarding/offboarding and ongoing partner relationships.
Key attributes of success: Professional communication, accountability, and partnership orientation.
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract position based out of Brentwood, TN.
*Pay and Benefits*The pay range for this position is $30.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully remote position.
*Application Deadline*This position is anticipated to close on Jan 21, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$30-35 hourly 1d ago
Work From Home - Client Support Manager
Ao Garcia Agency
Work from home job in Columbia, TN
Are you ready to break free from the confines of the traditional 9-5 and unleash your full potential as a leader? Look no further! We're seeking driven individuals who are passionate about helping others and aspiring to reach top-level leadership positions.
Why Join Us?1. Work from Home: Enjoy the freedom and flexibility of working remotely, allowing you to create your ideal workspace and balance your professional and personal life with ease.2. Help People: Make a meaningful impact by providing valuable solutions to our customers while leading and motivating your team to success.3. Mentorship for Top-Level Leadership: Receive personalized mentorship from seasoned executives who are committed to helping you develop the skills and mindset needed to excel in top-level leadership roles.4. Flex Schedule: Design your own work schedule to fit your lifestyle and maximize productivity, giving you the autonomy to manage your time effectively.5. Embrace Your Potential: Join a team that recognizes your ambition and supports your growth journey, empowering you to realize your full potential beyond the limitations of a traditional 9-5 job.
Qualifications:• Proven track record in sales leadership or a strong desire to transition into a leadership role.• Excellent communication and negotiation skills.• Self-motivated with a drive to succeed and exceed goals.• Ability to thrive in a remote work environment and collaborate effectively with team members.
If you're ready to elevate your career and embrace a new way of working that aligns with your ambitions, apply now! Take the leap towards a fulfilling career where you can lead, inspire, and make a difference from the comfort of your home.
Don't settle for the ordinary. Join us and become a part of a dynamic team where you can unleash your potential and redefine what success means to you. Apply today and embark on a journey towards becoming a top-level sales leader!
*All interviews will be conducted via Zoom video conferencing
$50k-91k yearly est. Auto-Apply 3d ago
Senior Executive Assistant
Gym Guru Recruiting
Work from home job in Franklin, TN
Job Description
Senior Executive Assistant (SaaS & Fitness Industry) Full-Time | Hybrid (In-Office + Remote) | Franklin, TN Salary: $50,000-$70,000
We are hiring a Senior Executive Assistant to support a high-level executive who owns and operates multiple businesses in the SaaS and fitness industries. This role is ideal for a career Executive Assistant who is extremely organized, highly tech-savvy, and experienced supporting founders or executives managing multiple companies.
This is not an entry-level Executive Assistant role. We are seeking someone who can operate independently, anticipate executive needs, manage complex schedules, and streamline communication and operations across multiple businesses. This is a long-term opportunity for a professional EA who wants to grow with a scaling organization.
This position is hybrid, combining in-office collaboration with remote work, based in Franklin, TN.
Key Responsibilities:
• Manage complex calendar scheduling across multiple businesses and time zones
• Oversee email management and inbox prioritization, ensuring timely responses and follow-ups
• Act as the primary point of contact between the executive and internal teams, vendors, and partners
• Support project management and task coordination across SaaS and fitness companies
• Coordinate travel arrangements, itineraries, and logistics
• Maintain organized digital files, documentation, and records
• Improve efficiency by identifying gaps and implementing systems, processes, and workflows
• Support day-to-day executive operations in a fast-paced, performance-driven environment
Required Skills & Experience:
• 3+ years experience as an Executive Assistant, Senior Executive Assistant, or Executive Assistant to a Founder/CEO
• Strong experience working in tech-driven or SaaS environments
• Advanced proficiency with Google Workspace, Microsoft Office, Slack, project management tools, CRMs, and cloud-based systems
• Proven ability to manage multiple priorities, stakeholders, and businesses simultaneously
• Exceptional organization, attention to detail, and time management skills
• Strong written and verbal communication skills
• Ability to work independently and handle confidential information with discretion
• Passion for fitness, health, and performance strongly preferred
Compensation & Benefits:
• Salary: $50,000-$70,000 (based on experience)
• PTO: Two weeks
• Medical, Dental, Vision Insurance
• Complimentary fitness membership
• Hybrid work flexibility
• Opportunity to become a trusted, long-term partner to a multi-business executive
If you are a high-performing Executive Assistant with strong technical skills, a systems mindset, and experience supporting executives across multiple businesses, we encourage you to apply.
$50k-70k yearly 8d ago
Sales Representative / Outside Sales / Remote
The Carr Group 3.7
Work from home job in Franklin, TN
The Carr Group with Equis Financial is seeking a driven and coachable individual who is ready to start getting paid what they are worth! You will become your own boss in this expanding market and can work FULL TIME OR PART TIME.
with an incredible commission structure.
There is NO COLD CALLING, only those individuals who have requested our help will be contacted.
Our company has a streamlined lead generation system, meaning these individuals are qualified home owners seeking mortgage protection options.
What we do:
We offer a revolutionary type of life insurance designed for mortgage protection called living benefit life insurance that offers access to your death benefit without having to die. This new type of life insurance is the industries best kept secret and practically sells itself.
Out of the 800+ insurance carriers in America, we work exclusively with the few top rated carriers that offer the living benefit products such as CVS, Mutual of Omaha, TransAmerica, Foresters Financial, Government Personel Mutual, Ethos, Columbia Financial Group, Ameritas, National Life Group, and more. Only a small handful of companies offer Living Benefit Life products and we partner with all the top rated carriers. This puts us in a uniquely competitive position and affords our agents the ability to close deals with ease. No need to be pushy. Best of all, these products are offered at the same rate or less than regular life insurance!
Qualifications:
Must have or be willing to obtain life insurance license.
Be coachable with an eagerness to learn.
Be personable and have a willingness to serve your clients.
Attend training events in person.
What you should know:
This is a 1099 independent contractor position.
Compensation is 100% commission.
All training is provided directly by Griffin & Brittany Carr and the management team of The Theodore Group with Equis Financial
******************
$50k-68k yearly est. 60d+ ago
Roadway Project Engineer II
Benesch 4.5
Work from home job in Franklin, TN
Simply Put, A Great Place to Work
Benesch is a growing, multi-disciplined planning, engineering, and professional services firm. We enhance infrastructure and communities across the country - creating spaces and providing connections in ways that make a difference.
We pride ourselves on being nimble enough to remain responsive to client needs yet large enough to offer exceptional bench strength. As a member of our team, you'll have an opportunity to draw from those resources when you need them and, likewise, contribute your expertise when you have something to share.
At Benesch, we are looking for candidates with varied backgrounds and worldviews. We are committed to offering an inclusive work environment where everyone feels valued and respected. Statistics show that women and underrepresented groups are less likely to apply for a position if they don't meet 100% of the qualifications. If this statement resonates with you, don't be so hard on yourself-apply for the job!
Roadway Project Engineer II
We have an exciting career opportunity for a Project Engineer with our Civil Roadway team. The ideal candidate has experience with civil transportation design and comprehensive knowledge of roadway projects and developing plans in accordance with local DOT standards.
Location
This position will report to our Franklin or Nashville office on a hybrid work schedule.
The Impact You Will Have
Work closely with senior staff to deliver transportation projects
Work independently within a design team to execute project work plans
Work closely with the Project Manager to ensure projects remain under budget and on schedule
Mentor junior staff
Interacting with clients, agencies, and other project stakeholders
Contribute to Division strategic growth initiatives and collaborate on regional growth strategy
Represent Benesch at industry and professional engagement events
What You Will Need
A minimum of 6 years of diverse and progressive civil transportation design experience
Licensed PE in the state of TN or able to obtain licensure through comity within one year
B.S. Degree in Civil Engineering
Experience working with public agencies, private entities and/or municipalities
Progressive experience with developing plans specifications, and submissions per DOT standards and requirements
Excellent communication and client relation skills
Strong organizational skills with a track record for adhering to design budgets and schedules
Advanced use of MicroStation and Geopak. OpenRoads Designer experience a plus
Assure compliance with project CADD standards
Ability to work independently and develop task deliverables in a complete and reviewable manner #LI-MF1
Explore the Benefits of Working at Benesch!
At Benesch, we prioritize the health and wellness of our employees, understanding that their well-being is crucial for both personal and professional success. We offer a range of benefits for eligible employees, including insurance, retirement plans, and wellness programs. Our Total Rewards package is designed to support a healthy lifestyle and can be customized to meet the needs of our employees and their families. Click here to learn more about some of the benefits of working at Benesch!
Professional Development
Opportunities for management and leadership development at all levels, including executive coaching and leadership development for Team Leaders, Group Managers, Division Managers, and Executive Leaders
Tuition reimbursement for job-related courses
Ongoing professional development through resources like Red Vector, LinkedIn Learning, technical team meetings, knowledge-sharing training sessions
Personalized training and career development plans with your manager
Funding for training, committee work, professional organization memberships, and licenses/certifications
Support for active participation in professional organizations to foster leadership and community engagement
Retirement Benefits
Access to valuable retirement planning tools, education, and individual meetings with plan advisors at no charge
Potential for Benesch to contribute up to 9% of your gross compensation to your retirement plan (5% profit-sharing contribution to your 401(k) plan, regardless of your own contributions & 80% match on your contributions, up to a maximum company contribution of 4%)
Work/Life Balance
Flexible work schedules and hours, including work-from-home options (dependent on the role)
Generous Paid Time Benefits (PTB) that increase with your career
Immediate use of annual PTB; no accrual needed with the ability to bundle time-off plans for extended vacations or life events
Ten days of paid parental leave for birth, adoption, or foster placement
Employee Engagement
At Benesch, we encourage our team members to extend their impact beyond their core responsibilities. Join our employee resource groups and committees to enhance your work-life balance and contribute to our community-focused initiatives. We support a variety of programs including community service, student scholarships, and matching gift opportunities, reflecting our commitment to a vibrant and diverse workplace.
If you are based in California, we encourage you to read this important information for California residents linked here.
Benesch is firmly committed to Equal Employment Opportunity (EEO) and prohibits employment discrimination for employees and applicants in all protected groups, including veterans and individuals with disabilities, or other status protected by federal, state, and local laws.
Know your Rights: Workplace Discrimination is Illegal
We will be accepting applications on an ongoing basis until a candidate is found.
Benesch is committed to working with and providing reasonable accommodation to applicants with a physical disability or other impairment.
If you are limited in your ability or are unable to access Benesch's Careers website due to a physical disability or other impairment, you may request a reasonable accommodation by emailing *****************************. This option is only available to those in need of an accommodation due to a disability or other impairment. Please do not use this as an alternative method for general inquiries or status on applications, as you will not receive a response. Reasonable requests will be responded to as soon as possible on a case-by-case basis.
Recruiters or staffing agencies: Benesch is not obligated to compensate any external recruiter or search firm who presents a candidate, their resume, or profile to a Benesch employee without a recent, current, and fully executed agreement on file. Please direct all communications to the HR team at *****************************
$80k-109k yearly est. Auto-Apply 60d+ ago
Incident Responder
Arctiq
Work from home job in Brentwood, TN
Job DescriptionSalary:
Arctiq is a leader in professional IT services and managed services across three core Centers of Excellence: Enterprise Security, Modern Infrastructure and Platform Engineering. Renowned for our ability to architect intelligence, we connect, protect, and transform organizations, empowering them to thrive in today's digital landscape. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.
Position Overview:
As an Incident Responder within our Manager Security Service teams, you will be a frontline defender for our customers. You will investigate and respond to security incidents across client environments, ensuring timely containment, remediation, and communication. Working closely with our clients and internal security teams, you will proactively detect threats, guide response efforts, and help improve each customer's security posture through expert analysis and recommendations.
Core Responsibilities:
Investigate and triage customer security incidents involving malware, intrusions, unauthorized access, and suspicious behavior.
Deliver clear and actionable incident reports to clients, including root cause analysis and remediation guidance.
Support incident response activities such as containment, eradication, and recovery across diverse customer environments.
Proactively hunt for threats in client networks and endpoints using threat intelligence and behavioral analysis.
Operate and tune customer-deployed security tools, including SIEMs, EDR platforms, and threat intel integrations.
Work closely with customer IT and security teams to provide ongoing support and strategic recommendations.
Participate in after-action reviews with clients to strengthen detection and response capabilities.
Help document, refine, and evolve incident response playbooks and processes based on customer engagements.
Qualifications:
Bachelors degree/Diploma in Computer Science, Cybersecurity, Information Systems, or a related fieldor equivalent practical experience.
Solid understanding of Windows and Linux operating systems.
Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
Strong grasp of security frameworks (MITRE ATT&CK, NIST, etc.).
Proficiency with EDR and SIEM tools (e.g., CrowdStrike, SentinelOne, Splunk, QRadar).
Experience with log analysis, correlation of diverse data sets, and threat behavior analysis.
Knowledge of networking fundamentals (protocols, firewalls, routing, etc.).
Customer-focused mindset with the ability to communicate effectively and confidently with technical and non-technical stakeholders.
Strong analytical, troubleshooting, and problem-solving skills.
High attention to detail, discretion, and integrity in handling sensitive client data.
Ability to manage multiple incidents and prioritize tasks under pressure.
Self-starter with a passion for continuous learning and cybersecurity excellence.
Hands-on incident response or SOC experience in a service provider environment.
Relevant certifications such as GCIH, GCFA, GCIA, Security+, CEH, or CISSP.
Familiarity with scripting or programming languages (Python, PowerShell, etc.).
Experience working with MSSP or MDR teams.
Benefits:
Competitive salary and performance-based incentives
Outstanding health, dental, and vision insurance plans
Retirement savings plan with employer matching
Flexible work schedule and remote work options
Professional development and training opportunities
Collaborative and inclusive work culture with opportunities for career growth
Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.
We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.
$71k-101k yearly est. 8d ago
Times Changed, We Changed with Them...Maybe You Should, Too
Global Elite Texas 4.3
Work from home job in Columbia, TN
If you are looking for a fully remote position with the ability to travel, this is the perfect opportunity for you! Here, you can work 100% remotely and from anywhere in the world. Join our amazing team of driven individuals for an opportunity to grow your career at your own pace. We will give you the support to succeed, while you have the freedom to explore the world!
Preferred Qualifications:• Positive attitude• Ability to make connections with people• Fast learner• Adaptable
We Offer:• Work from home or anywhere!• Flexible schedule• Weekly pay• Industry-leading workshops and trainings
*In the interest of community wellness, we have adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
$29k-50k yearly est. Auto-Apply 12d ago
Remote Customer Service Representative - Product Testing
Glocpa
Work from home job in Franklin, TN
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$26k-34k yearly est. 60d+ ago
Mechanical Process Engineer
Ramboll 4.6
Work from home job in Brentwood, TN
Welcome to our Water division Ramboll's water team creates value for clients and societies by converting challenges related to water, climate, and sustainability into opportunities. Working with municipalities, utilities, and industrial clients, we deliver a wide range of water-related counselling; from early phase strategic analysis and project scoping, to designing and implementing infrastructure solutions.
Ramboll in Americas
Founded in Denmark, Ramboll is a people company that has over 2,000 experts working across more than 60 offices in the Americas applying their passion to deliver innovative solutions across Buildings, Transport, Energy, Environment & Health, Water, Management Consulting, and Architecture and Landscape. As a company, we are committed to reducing our environmental impact, contributing to a cohesive society with equal rights and opportunities for all, and fostering a culture of excellence, enjoyment, and equal opportunities for all our employees. We invite you to contribute to a sustainable future working in an open, collaborative, and empowering culture.
Applicants must be currently authorized to work in the United States on a full-time basis. No sponsorship is available for this position.
Inviting Bright Minds
Develop your excellence in our collaborative, inclusive, diverse, and empowering culture at Ramboll! When you start with Ramboll, you'll be joining a company that strives to make a difference - for our employees, clients, and society. As you begin working on projects, you will be given increasing responsibility, while also being able to rely on experienced managers and colleagues who offer support and a helping hand as you learn and develop in your role. Our vision is to be a leading consultancy globally, delivering integrated and sustainable solutions that shape today and tomorrow.
Education and Experience:
Bachelor's Degree in Civil, Environmental, or Mechanical Engineering and minimum of 6 years qualifying engineering experience in the Wastewater Treatment engineering design field developing detailed process mechanical designs ; or
An Associate's Degree or technical school certification in civil or mechanical technology, technical drafting, or other relevant technical curriculum and minimum of 10 years of qualifying engineering experience working in the Wastewater Treatment engineering design field developing detailed process mechanical designs.
Equivalent education and experience in allied fields will be considered.
Candidate would report to Syracuse, NY, Rochester, NY or Nashville (Brentwood), TN office, but considerations will be made for alternative locations, hybrid, and remote work schedules, depending on qualifications.
Essential Knowledge and Skills:
Professional Engineer (PE) License is a plus
Proficient with Microsoft Office (Excel, Word, etc.) applications
Proficient in developing process mechanical designs utilizing three-dimensional models in AutoCAD Plant 3D or Revit MEP. Ability to render functional and constructable contract drawings including plans, elevations, sections, from the modeling tool.
Fluency in additional modeling software platforms and AutoCAD Civil 3D are a plus.
Ability to develop Piping and Instrumentation Drawings (P&IDs) and Process Flow Diagrams from concept ideas in AutoCAD 2D.
Ability to modify technical specifications for project requirements and develop equipment data sheets
Experience with Hydraulic Modeling Software (PIPE-FLO, DESIGNET, or similar) is a plus
Experience with commissioning, and long-term operation requirements of groundwater and industrial wastewater treatment plants are a plus
Experience with design development during performance of turn-key project delivery is a plus
Strong Interpersonal and communications skills
Willingness to continue to improve and learn
Ability to resolve or escalate (generally to the Discipline Design Lead or Project Manager) technical issues in a timely manner
Driver's license and some travel, generally to project sites, required.
Our Commitment to Sustainability
Responsible business conduct and sustainable practices have been part of Ramboll's DNA since the company's inception. Today these principles are an integral part of Our Mission and services and are formalized through our systematic work with the UN sustainable development goals. We are dedicated to taking a leading role in sharing best practices and creating value for clients by delivering solutions that are environmentally, economically, and socially sustainable. We have also committed to ambitious targets to maximize our own sustainability performance and set the industry benchmark.
How to apply
Apply online.
Attach your CV, cover letter
and relevant documents showcasing why you are the right fit for the role, and when you are available to start. We look forward to receiving your application.
Ready to join us?
Please submit your application with your up-to-date CV. We invite diversity in all its forms and encourage applicants from all groups to apply.
We recognize that some candidates only apply when they tick every box. However, passion and potential often outweigh a perfect resume and Ramboll's supportive learning culture can help you grow. So if this role resonates with you but you don't meet all the requirements, we encourage you to apply. You might be the perfect fit for this opportunity or another within our team.
Thank you for taking the time to apply! We look forward to receiving your application.
Work at the heart of sustainable change with Ramboll in the Americas
Ramboll is a global architecture, engineering, and consultancy company. As a foundation-owned people company, founded in Denmark, we believe that the purpose of sustainable change is to create a thriving world for both nature and people. So, that's where we start - and how we work. Our history is rooted in a clear vision of how a responsible company should act and being open and curious is a cornerstone of our culture. Ramboll in the Americas has thousands of experts working across more than 70 offices. Ramboll experts deliver innovative solutions across Environment & Health, Water, Energy, and Planning & Urban Design.
Additional Information
Ramboll in the Americas
Founded in Denmark, Ramboll is a foundation-owned people company. Ramboll has thousands of experts working across more than 70 offices in the Americas, delivering innovative solutions within Environment & Health, Water, Energy, and Planning & Urban Design. We invite you to contribute to a sustainable future working in an open, collaborative, and empowering company. Combining local experience with global knowledge, we together shape the societies of tomorrow.
An equal opportunity employer
Equality, diversity, and inclusion is at the heart of what we do. At Ramboll, we believe that diversity is a strength and that different experiences and perspectives are essential to creating truly sustainable societies. We invite applications from candidates of all backgrounds, regardless of age, disability or medical condition, gender identity, marriage and domestic partnership, pregnancy and maternity, race, ancestry, or national origin, religion or belief, sex and sexual orientation, military service and veteran status, or any other protected characteristic. Ramboll wants to ensure opportunities are accessible to candidates with disabilities. Please reach out to our recruitment team to discuss any adjustments that you might require during the application process.
r information will be kept confidential according to EEO guidelines.
$63k-85k yearly est. 1d ago
Chief Information Security Officer-Remote
Pathgroup 4.4
Work from home job in Brentwood, TN
The Chief of Information Security and Security Officer (CISO) is responsible for providing leadership and operational excellence for developing and supporting security initiatives and policies along with developing strategies to protect sensitive data, managing security risks, investigating and remediating security incidents and promoting security awareness and compliance across the organization. The CISO acts as the primary contact for security-related matters and serves as the organization's HIPAA Security Officer.
Job Responsibilities:
Leadership & Strategy:
Develop and manage a comprehensive information security and risk management program aligned with business objectives and regulatory requirements.
Serve as the organization's HIPAA Security Officer and lead all activities related to ensuring the security of protected health information (PHI).
Collaborate with executive leadership, legal, compliance, and IT teams to integrate security into all aspects of operations and technology.
Serves in a leadership capacity in the execution of the organizations Cyber Incident Response plan, coordinating action, communication, and mitigation efforts in conjunction with Executive Leadership.
Keep current with emerging security trends, conduct research and make recommendations for improvements to current processes. Advise, counsel and educate executive and management teams on technology's relative importance and financial impact.
Governance, Risk & Compliance:
Establish, implement, maintain, and audit information security policies, procedures, and controls in accordance with PathGroup's Compliance Program, federal laws, and industry-standard best practices.
Conduct regular risk assessments and security audits to identify vulnerabilities and recommend mitigations.
Oversee security incident response planning and investigation of security breaches, including documentation and reporting.
Work closely with the Chief Information Officer and Privacy Officer to develop and administer security awareness training for all employees and contractors.
Security Operations:
Lead strategic security and incident response planning to achieve business goals by prioritizing defense initiatives through the deployment, monitoring, maintenance, development, and upgrading of current and future security tools, technologies, and systems.
Ensure regular risk assessments, penetration testing, and remediation efforts are conducted on a regular and timely basis.
Monitor and analyze network and system activity for anomalies and trends to prevent and remediate security incidents in a timely manner.
Work with IT to implement secure system configurations and DevSecOps practices.
Third-Party, Vendor and Client Management:
Evaluate third-party vendors and partners for security and compliance posture.
Complete all required security assessments from existing or prospective clients.
Participate in contract negotiations to ensure appropriate security requirements and data protection terms are in place.
Management:
Manage the employee hiring process including developing and updating s, developing performance expectations, identifying essential functions and knowledge, skills and abilities required for applicable positions, and selecting and assigning staff.
Supervise and manage employee and team performance by coaching, counseling, motivating, and evaluating employees on a continual basis. Implement disciplinary action as needed and in consultation with Human Resources.
Coordinate team projects, schedule work assignments, set priorities, and direct the work of subordinate employees.
Ensure effective employee relations by sustaining an ethical, non-discriminatory and safe work environment and establishing effective communication lines and methods. Identify and solve employee problems, manage conflict, and respond to grievances as needed.
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect confidentiality, integrity, and availability of protected health information and other sensitive company data.
Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies.
NON-ESSENTIAL FUNCTIONS:
Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Other duties as assigned
$102k-141k yearly est. 2d ago
Remote Medical Scribe
Scribe-X 4.1
Work from home job in Chapel Hill, TN
Job DescriptionDescription
Become a Medical Scribe First
Scribe-X offers unparalleled clinical experience and preparation for medical school.
Receive extensive paid training that will help you master EMR systems and patient documentation procedures.
Develop professional mentorships as you work one-on-one with providers.
Gain patient contact hours and letters of recommendation that will make your applications stand out.
Work for a company that understands the med school application process and supports your healthcare goals.
Anyone looking to begin a career in medicine (MD, DO, PA, NP, or RN) should consider becoming a medical scribe first!
Summary of Position Description:The Scribe-X medical scribe is a critical member of the patient care team. Medical scribes will work side-by-side a healthcare provider to document patient encounters in real-time. Medical scribe training is provided to all scribes to assure they are prepared to support their assigned provider(s).
Duties of a Medical Scribe
Perform chart preparation per clinic protocol
Accompany the provider in all scheduled patient visits
Document the patient history, physical exam, procedures, and patient plan, as performed by the provider
Remind provider of relevant quality metrics when appropriate, documenting to support quality metrics
Enter laboratory and radiographic studies, as ordered by the provider
Enter in medication orders, as dictated by the provider
Document and print instructions for the patient
Review completed charts with the provider between patients or at the completion of shift
Update provider preference and clinic preference documents as necessary
Education and Skills
Excellent verbal and written English skills
Strong computer skills with the ability to learn and navigate new software quickly
Healthcare track (e.g. pre-med, pre-PA, pre-nursing) is preferred
Bachelor's degree strongly preferred with a GPA of 3.00 or greater
High School diploma or equivalent required
If no college degree, 3+ years of full time work experience strongly preferred
Most assignments require a typing speed of at least 60 WPM
Some assignments require a typing speed of at least 80 WPM
Full-time availability required, Monday-Friday.
Spanish-speakers are eligible for a higher pay.
Benefits
Opportunity for letters of recommendation from providers
Gain patient contact hours
Paid time-off on an accrual basis
Up to $150/month reimbursement for a healthcare plan
Scribe Pay Structure:
$11/hour - No scribe experience
$12/hour - 6+ months scribe experience
$14-17/hour - Lead scribe (1+ year scribe experience required)
+ $1/hour for fluent Spanish-speaking candidates
$14-17 hourly 6d ago
Division Funding Director
National Seating & Mobility 4.5
Work from home job in Franklin, TN
Oversees, manages or supports all aspects and functions of the Funding Department. Manages the Funding Leadership Team within the assigned territory, ensuring that job duties are performed at or above NSM standards. Coordinates with the Divisional Vice Presidents (DVP), Regional Area Directors (RAD), Branch Leaders (BM / GM), Assistive Technology Professionals (ATP), and other leadership and support personnel to ensure all Funding procedures are completed or supported in accordance with company policy and within expected time frames.
Company Description:
At all levels, working at National Seating & Mobility provides the opportunity to directly impact our client's lives by giving them self-reliance and independence. Our teams are comprised of passionate individuals, dedicated to providing the best care to each client. We focus on abilities by leveraging technology and creating mobility solutions that are as unique as our client's needs.
Working at National Seating & Mobility is an opportunity to build a meaningful career, while leaving a lasting impact on the lives of those we serve. Located in more than 40 states, we strive for diversity and offer an array of benefits including 401k, company paid Long Term Disability, and tuition reimbursement.
Duties and Responsibilities:
1. Supports the CRCO in the development of the department's vision and long-term planning.
2. Works with the CRCO, IT, and Funding Leadership Team to implement continuous improvement projects that improve transaction cycle time, productivity, and qualityrevenue recognition. Facilitates a team environment of brainstorming and involvement in the process. 3. Manages and/or supports transaction cycle time (TCT) from Ready to Process (RTP) to Final Funding Approval, making certain that all necessary steps are taken in the appropriate order ensuring timeliness and quality of funding process.
4. Manages the efficiency and quality of the document collection process. Analyzes documentation trends and outcomes to established improved process.
5. Manages outcomes and efficiency within the Action Required process. Utilize trended information to support improvement.
6. Coordinates and manages the hiring, training, mentoring, performance, continuous education, and career development of the Funding Team.
7. Works directly with the National Funding Director to support issue resolution and improvement with Centralized and outsourced functions.
8. Supports the development and maintenance of training materials, guides and progress reporting.
9. Management and career development of the Funding Leadership Team (Funding Manager, Funding Supervisor, Lead Funding Specialist, Quality Auditor and Funding Trainer) that results in self-sufficient performance management.
10. Manages Funding Managers, Funding Supervisors, Lead Funding Specialists, Quality Auditors and Funding Trainers; monitoring performance to standards and our core values.
11. Works directly with the Funding Leadership Team to improve the productivity of the Funding Department.
12. Reviews and approves bonus payment requests from Funding Leadership, as applicable.
13. Coordinates Monthly Funding Performance calls with the Funding and Ops Leadership Team to conduct, review and discuss improvement planning utilizing the Funding KPIs and reports.
14. Manages the credit exception process to expedite delivery when appropriate.
15. Works with Centralized MIR Team to address trends and issues within the funding process.
16. Responsible for employee and client conflict resolution. If resolution cannot be achieved, passes issue to appropriate level of authority.
17. Responsible for payroll/administrative function for all direct reports.
18. Performs any job-related duties assigned to him/her. Carries out all expectations in a professional manner and with minimal supervision.
19. Responsible for personal continuing education related to job duties; i.e.: NSM's current and/or new policies and procedures, completing any courses on NSM University, and research of payer issues and updates related to his or her territory.
Work Environment:
This position primarily operates in a work from home environment. The work from home policy and requirements must be adhered to. Occasionally, this job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to sit; use hands repetitively to operate standard office equipment. The employee is frequently required to reach with hands and arms.Core Competencies:
Strong Leadership Capability
• High Communication Proficiency - Both written and verbal
• Customer/Client Focus - Sets the bar for customer service
• Strong Decision-Making Ability
• Strong Problem Solving/Analysis - To include data analysis
• Drive for Results
• Teamwork Orientation
• Technical Capacity
Minimum Job Requirements:
• High school diploma or G.E.D. required, college degree preferred
• 8-10 years of leadership experience
• Proficient in Excel, Word, Outlook, and PowerPoint
• 5 years' experience in Complex Rehab Technology Funding operations
• Ability to travel throughout the region. (Generally, 20% travel)
$62k-109k yearly est. 46d ago
Pharmaceutical Rep - Cardiology
Innovativ Pharma, Inc.
Work from home job in Brentwood, TN
Job Description
Are you looking for a lucrative career where you can make a big difference in the health of others. Does a patient-focused, innovation-driven company that will inspire you and support your Pharmaceutical Sales Rep career sound like what you are looking for? If so, be empowered to take charge of your future and join us as a one of our Pharmaceutical Sales Rep team members.
Each one of our professional Pharmaceutical Sales Representatives educates, promotes and sells pharmaceutical/healthcare products to Physicians and other specialized medical or healthcare providers. If you join our team as a Pharmaceutical Sales Representative you will manage your territory in order to maintain existing physician groups, clinics and proprietary primary care offices. As a member of the Pharmaceutical Sales Rep team, you will work closely with management and others to achieve sales goals and objectives. Our company provides quality consultative service, coordinate and integrate outside alliances, as well as other internal personnel and resources to fit customer needs.
We have an unwavering dedication to put people first and we strive toward Better Health and a Brighter Future for people through leading innovation in medicine. Pharmaceutical sales is an excellent career choice for job-seekers because it offers excellent potential -- in career growth, income, and benefits.
Pharmaceutical Sales Rep Major Duties:
* Customer focus/Building Positive Relationships-Penetration of large accounts and identifying key decision makers.
* Creative thought process in developing a customer base.
* Create territory plan including goals and resource allocation (coverage, sampling, grant/education proposals, etc. for key customers).
* Gain formulary acceptance/compliance with managed care accounts.
* Scientific understanding of clinical papers.
* Utilize consultative skills in assisting customer with their business
* Market/sell Vertical Products
Requirements
Pharmaceutical Sales Rep Requirements/Experience/Qualifications:
* Some sales experience and/or abilities
* Consultative selling experience preferred.
* Must be able to work remotely and the ability to use ZOOM software.
* Excellent written and oral communication skills.
* Ability to target health professionals to maximize sales growth and increase product volume.
* Posses effective selling skills and product knowledge to influence targeted health care professionals to prescribe promoted products.
* Analyze territory information to optimize routing and achieve sales results.
* Utilize sales tools, resources and supporting analysis to plan activity.
* Develop and execute plans to maximize selling resources.
* Pre-call plan to match health care professionals' (HCP) needs.
* Leverage data and customer knowledge to build discussions around HCP's and patients' needs.
* Actively pursue continuous learning and professional development on efficient sales, communication and product knowledge training.
* Perform company business in accordance with all regulations and policies and procedures.
* Demonstrate high ethical and professional standards at all times.
Benefits
Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k, IRA)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Training & Development
Here, every Pharmaceutical Sales Rep matters and you will be a vital contributor to our inspiring, bold mission.
If you are qualified you will hear back from our Human Resource staff to proceed in the hiring process.
We are a EEO employer of minorities, women, disabled, protected veterans, and considers qualified applicants with criminal histories in accordance with applicable laws.
$40k-67k yearly est. 20d ago
Senior Business Applications Specialist - Remote
Specialtycare 4.1
Work from home job in Brentwood, TN
SpecialtyCare continues to grow and we'd like you to grow with us! We are seeking a Senior Business Applications Analyst to join our Information Services team. This position does offer the opportunity to work fully remote! SpecialtyCare is the industry leader in intraoperative neuromonitoring (IONM) services in the US-monitoring over 100,000 cases annually, providing IONM services to over 450 hospitals nationwide, and supporting over 2,300 surgeons. With SpecialtyCare, you will be able to share your acquired expertise with your colleagues and customers, all while providing safer surgery and better outcomes for your patients. Our surgical neurophysiologists are the most experienced in the industry.
ESSENTIAL JOB FUNCTIONS
* Provide second and third-tier level support (after Help Desk) by analyzing, diagnosing and resolving issues for the following applications:
* PeopleSoft General Financial - General Ledger, Asset Management, Account Payables, Travel & Expenses
* PeopleSoft Order to Cash - Order Management, Billing, Account Receivables
* PeopleSoft Supply Chain Management - eProcurement, Purchasing, Inventory
* Create/Review process documents and user guides.
* Provide communication/training to end users.
* Ensure application security.
* Create and utilize advanced queries as needed.
* Act as a liaison between the IT development group and business units.
* Evaluate new applications/functions and identify system requirements.
* Recommend appropriate systems alternatives and/or enhancements to current systems.
* Develop test plans, and coordinate and perform software testing.
* Document system requirements, define scope and objectives, and assist in the creation of system specifications.
* Basic SQL knowledge
* Participate as a project team member or act as a lead on multi-disciplinary projects related to the assigned application as needed.
* Manage small to medium projects independently.
* NextGen PM Support
* Live the SpecialtyCare Values - Integrity, Teamwork, Care & Improvement.
* Perform other duties as assigned.
Salary Estimate: $115,000 / year (Several factors, such as specific skill set, education level, certifications and years of experience, are considered to determine actual compensation.)
BASIC QUALIFICATIONS
* Education:
* Bachelor's degree in Computer Science or Business Administration, or equivalent relevant work experience
* Experience:
* At least Five (5) years of related Financial Applications experience.
* Proficient in the following application groups: PeopleSoft Financials, Order to Cash, and/or Supply Chain.
* Experience with PeopleSoft HCM, NextGen PM, and/or Salesforce a plus.
* Equivalent combination of education and experience.
Knowledge and Skills:
* Ability to develop documentation and provide communication/training to end users.
* Ability to work as part of a collaborative team in order to be successful.
* Pro-active, have initiative and ability to reach out to ensure tasks and deliverables are met, risks and mitigation strategies uncovered.
* Must communicate with confidence, build relationships through inspiring trust and sharing information and be able to challenge assumptions.
* Likes to work in a fast paced, highly collaborative environment with the ability to meet deadlines.
* Strong attention to detail.
SpecialtyCare is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
$115k yearly 60d ago
Seasonal Guest Experience Coordinator
The Escape Game 3.4
Work from home job in Brentwood, TN
Compensation:
$16.50/hour starting pay.
Monthly personal performance bonuses of up to $700 available. Note all bonuses are taxed.
Role: Our Hospitality Experts are our guest's first point of contact with The Escape Game! They are responsible and empowered to exceed guest expectations through epic hospitality over the phone, chat, and in email communications. They will seek to create The Escape Game super fans by providing an exceptional guest experience that results in positive word of mouth. They will work to solve guest problems, accommodate guest needs, talk guests through concerns and ultimately generate bookings for The Escape Game.
Expected Weekly Hours: 30-45 hours per week
Expected Schedule: Flexible availability, including nights, weekends, and holidays.
Seasonal Dates of Work: As early as 10/21/2025, but will end on 1/17/2026.
Responsibilities:
Work to meet the incoming demand of calls, chats and emails so we can serve every single guest.
Delivering unique forms of hospitality to every single guest by creating personal connections in every interaction.
Being a The Escape Game brand ambassador: enthusiastically explaining our games.
Remove barriers between our guests and their first/next experience at The Escape Game.
Create epic guest moments that generate positive word of mouth and brand perception.
Communicating with The Escape Game Store locations nationwide, professionally and politely.
Creatively solve guest challenges as needed.
Requirements & Expectations:
Flexible availability, including nights, weekends, and holidays
Obsession with delivering 5-star hospitality to guests
Genuine love for serving others
Flexible, humble, and teachable
Ability to function both creatively and administratively
Exceptional communication skills
High capacity for creative problem solving
Ability to multitask
Energetic, friendly, and patient
Remote Specific Expectations:
Work remotely from locations that are quiet, with good wifi and are generally private due to the information that could be on your screen while on the clock.
Your home is the preferred place of work. If you need to work outside of your home for some reason, communication should be sent for approval to your direct leader at least 24 hours in advance. Approvals can be made with less time if there are emergencies (power outage, etc)
Be in a professional setting & remember professionalism when working remotely and participating on video calls. (not laying down or on a couch, or in pajamas, attending to family, etc.) TEG shirts are appropriate and business casual tops when on video meetings.
Share your location via Gchat by informing the team & your direct leader of meal breaks or “brb” breaks to take 5-10 mins for restroom breaks or brain breaks.
Use the TEG laptop sent to you for all TEG related work.
Be on camera for video calls and meeting with the your team and other HQ teams.