Springfield Clinic jobs in Springfield, IL - 86 jobs

Under the direct supervision of the Manager of Quality Management, the Clinical Quality Management Coordinator will assist with development and implementation of quality improvement initiatives and projects and is responsible for assisting the Manager of Quality Management with oversight of health and safety procedures that include infection control monitoring, OSHA regulatory compliance and emergency preparedness. The QM Coordinator will maintain status as the Laser Safety Officer for Springfield Clinic to ensure safe laser practices in accordance with the ANSI Standards for Laser Safety. Additionally, the Clinical QM Coordinator is responsible for maintaining reappointment data and files for Physicians, PA's, NP's, Chiropractors, Podiatrists, Anesthesiologists, Optometrists and CRNA's. Responsible for ongoing monitoring of provider compliance with timely documentation and turn-around time for test interpretation; prepares Committee reports, monthly registry reports and mailings, record-keeping and data entry for provider continuing medical education, and ongoing monitoring of provider compliance with training requirements. Job Relationships Reports to and works closely with the Manager of Quality Management. Works closely with Operations Directors and Managers, Physicians, and clinical teams involved in patient care. Principal Responsibilities Assist with development and implementation of quality improvement initiatives and projects. Assist with Health and Safety responsibilities, which include tracking falls, incidents, accidents and bloodborne pathogen incidents. Coordinating and conducting peer review for physicians and APRN's Assist with quarterly Ambulatory Surgery Center chart audits. Maintain reappointment data and files for physicians, PA's and NP's Responsible for ongoing monitoring of provider compliance with timely documentation and turn-around time for test interpretation. Prepare committee reports/and Quality Management/Administrative Quality Management monthly meeting books. Act as back-up to QM Department Business Specialist to answer calls, evaluate and direct calls appropriately/document messages, including patient complaints calls Maintain Laser Safety Officer training and LSO status, conduct laser safety inspections at all locations that utilize laser, and prepare quarterly reports to present at the quarterly Health and Safety Meetings. Assist with maintaining an up-to-date laser inventory for reporting to IEMA Conduct on-site safety and compliance surveys (except for Rural Health sites) to ensure compliance with policy and procedure. Conduct on-site safety and compliance surveys for new SC affiliates within the first 6 months to assure compliance with SC policy and procedure Maintain/track FDA Safety Recalls Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience Minimum of 5 years' experience in a healthcare setting Strong background in business and integrated healthcare delivery. Familiarity with EHR clinical products and experience with the implementation of clinical software. Healthcare management or leadership experience preferred. Licenses/Certificates LPN or RN with license in good standing in the State of Illinois. Knowledge, Skills and Abilities Excellent verbal and written communication skills and ability to work independently in all levels of the organization. Excellent organizational skills. Ability to meet deadlines and work under pressure while providing a positive image. Strong leadership and motivational skills. Ability to serve as a strong patient advocate, demonstrating the ability to independently overcome barriers in creative and innovative ways. Ability to travel to multiple Clinic locations. Ability to work flexible hours. Knowledge of medical terminology helpful. Proficient in Word, Excel, MS Access and Power Point; knowledge of an electronic health record. Ability to handle multiple projects simultaneously, assess priorities and function well under stress with many interruptions. Working Environment Work in multiple clinic environments. Requires standing and sitting for long periods of time PHI/Privacy Level HIPAA1

Springfield Clinic, one of the largest multi-specialty physician owned medical practices in Illinois, is currently seeking a CRNA/Nurse Anesthetist for a Full-Time position Job Details is located in our Springfield Ambulatory Surgery & Endoscopy Center No Call, No Nights and No Weekends 4 shifts per week, 9 hour guarantee per shift Team Centered Department performs more than 24,000 procedures annually The center has 6 surgical suites, 5 endoscopy procedure rooms and 2 pain treatment rooms Vacation Time, Paid Holidays, and Professional Development/CME Package included SRNAs and CRNAs eligible to apply Compensation and Benefits $250,000-$310,000 annually plus Sign on Bonus 33 days of paid time off Full Comprehensive Benefits Package Vacation Time, Paid Holidays, and Professional Development/CME Package included

The Customer Success Specialist-Clinical serves as a liaison between the clinical users and the Information Technology department aimed at promoting a culture of collaboration, innovation, and creativity between them. The CS Specialist partners with the clinical users in identifying their needs (people, process, technology) and translating it into electronic processes or tools that will improve the delivery of healthcare services to our patients. Job Relationships Reports directly to the IT Digital Transformation Manager. Principal Responsibilities Serves as the main point of contact between IT and providers, nurses, PT, radiology, and other departments that rely heavily on IT for clinical operations. Develop a partnership with the clinical leadership in developing new initiatives and determine how they fit into the organization's business capability and strategic vision. Develop a process that will promote bidirectional communication between IT and the clinical users regarding their needs, issues, and other matters that can impact the delivery of healthcare services to our patients. Engage with project and program leads from each clinical unit to ensure a thorough understanding of the changes, projects, and other initiatives that will impact the clinical area. Initiate continuous coordination with the project management office to ensure that all projects involving the business units are properly communicated and that all project decisions made reflect the needs of its users. Coordinate with the Digital Transformation team in formulating responsive and appropriate transformation strategies to ensure optimal buy-in from the clinical users. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training and accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience Bachelor's degree in Nursing or any allied health degree required. 2- 5 years of clinical experience preferably in an ambulatory setting (clinic, ambulatory surgery center, urgent care). 2-5 years of experience in supporting any clinical application (Touchworks experience preferred). Knowledge, Skills and Abilities Strong ability to use Microsoft Office core applications (Word, Excel, Powerpoint, Outlook, Teams). Should have an inherent passion for technology, business processes, operational efficiency, automation, and other related concepts. Self-starter and with the ability to thrive in a new and unknown environment and or ever-shifting priorities. Possess effective skills in developing relationships with organizational leadership, business/clinical users, and other stakeholders in gathering support for any IT related projects and initiatives. Has an in-depth understanding of the importance of customer satisfaction in the successful execution of any project. Proven skills in effectively leading and facilitating meetings. Openness to learning new skills and willingness to undergo training that the direct supervisor will identify. Working Environment Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This job operates in a professional office environment. PHI/Privacy Level HIPAA1

The Operations Manager - Clinical is responsible for the day-to-day practice operations, continuity and efficiency of clinical operations, appropriate staff management, compliance to internal and external regulatory requirements, effective decision making in order to manage daily functions and work toward continuous improvement in a team environment. Provides clinical insight in the development and evaluation of clinical protocols in partnership with department providers and organizational leadership. Job Relationships Reports to the Director of Operations Principal Responsibilities Responsible for the management of assigned medical practice(s), which includes direct colleague supervision, resource utilization, and team leadership. Includes efficient management of patient throughput and of the patient experience throughout the medical practice. Provide input in evaluation and improvement of clinical workflows. Responsible for working with the Human Resource department and Clinical Development team to facilitate candidate interviews, hiring, and new colleague onboarding and orientation. Provide conflict management and resolution among colleagues. Provide periodic required reviews, annual colleague evaluations, and create annual performance goals; ensure colleague accountability. Identify solutions for employee performance problems. Provide discipline to assigned staff involving Director or physician resource as appropriate. Create and implement staffing matrix for assigned practices for both clinical and non-clinical areas. Approve payroll and monitor sick, vacation, and personal time use, as well as FMLA time, for all staff. Promote a positive, team oriented and productive work environment. Works closely with facilities staff to ensure cleanliness and maintenance of facilities. Responsible for timely communication with physicians and staff while being attentive to staff concerns and suggestions. Offer due consideration, prompt resolution, or potential implementation with consistent feedback to respective staff. Regularly bring ideas to improve patient flow, patient safety and quality, expense reduction and operational ideas to optimize the patient experience for the medical practice(s). Receive, research and perform service recovery as needed. Responsible for purchase requisitions for clinical, non-clinical and miscellaneous medical practice supplies maintaining appropriate par levels. Assist Department Chair and Operations Director in department meeting agenda preparation. Timely minute completion and distribution, along with follow-up on assignments. Serve as communication conduit for other Springfield Clinic departments, administration and outside agencies always professionally representing assigned areas of responsibility and the organization. In conjunction with the Operations Director, formulate and implement department level and provider level annual budgets. Create accountability to annual budgets both operational and capital. In addition, provides monthly variance and mitigation reporting of responsible departments and providers. Consistently monitor department and provider monthly operational metrics such as productivity standards, purchasing process, and decisions related department finances. Implement course correction when appropriate. Consistently demonstrate effective organization skills, efficiency, and resourcefulness. Demonstrate effective relationship skills, decision-making skills and verbal and written communication skills. Monitor the use of diagnostic services, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and resources. Maintain awareness of treatment equipment, data processing technology, and health insurance changes. May step in and function as an RN when staffing and operations require it. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience Associate's degree in nursing required; Bachelor's degree in nursing strongly preferred. Minimum of three to five (3-5) years clinical or medical practice management experience OR successful completion of Springfield Clinic's Operations Management Rotational Program required. Licenses/Certificates Must have one of the following: Currently licensed as a Registered Nurse in the State of Illinois. Currently licensed as an Athletic Trainer in the State of Illinois. Current licensure as a Licensed Clinical Social Worker, Licensed Clinical Professional Counselor or Licensed Professional Counselor. Licensed Social Worker in the State of Illinois required. Current licensure as an LPN in the state of Illinois. Current certification as a Registered Polysomnographic/Sleep Technologist, as recognized by the Board of Registered Polysomnographic Technologists (BRPT) and/or American Academy of Sleep Medicine (AASM). Currently licensed as a Physical Therapist in the state of Illinois. Currently licensed as an Occupational Therapist in the state of Illinois. Currently licensed as a Speech Therapist in the state of Illinois. Certified Personal Trainer from the National Academy of Sports Medicine. CPR Certification per American Heart Association guidelines required within 30 days of hire. If applicable, Urgent Care-based managers require ACLS and PALS within 120 days of hire. If position requires driving a vehicle: reliable means of transportation, valid IL driver's license, and vehicle liability insurance is required. Knowledge, Skills and Abilities Ability to present oneself and one's ideas with clarity, confidence and pride. Strong knowledge of Excel, Word, practice management systems, business management tools, budgeting and project leadership/management. Strong analytical abilities, strong communicator and able to work with little or no supervision in order to carry out the practice goals and objectives. Able to lead as well as work in a team environment. Working Environment Normal office environment May require travel to various Clinic locations. PHI/Privacy Level HIPAA1

If you have strong customer service skills-both over and the phone and in-person-this role is for you! As a Patient Access Specialist (PAS), you will play a vital role in ensuring seamless patient access by managing incoming calls, assisting patients as their first point of contact and coordinating clinic-wide communications across both our call center and front desk. Additionally, PAS team members support physicians and staff by handling daily schedules, answering phones, retrieving records, verifying patient information, scheduling appointments, processing charges and collecting payments. Job Relationships Reports to the Operations Manager Principal Responsibilities Answer all incoming calls, identify the need of the caller and take messages as required. Check patients in, verify and update their information and register new patients as needed. Collect co-pay and/or payment at time of service as required. Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy. Identify provider schedule capacity and analyze the availability for patient demand to maximize provider efficiency and schedule utilization. Collaborate with onsite physicians and clinical staff to streamline scheduling efforts and provide seamless support to patients at their first point of contact. Request future charts, add-ons, stat orders and other necessary documents. Pull charts in-office when required. Compile office charts for appointments one day in advance. Document patient requests to the office nurse through the Electronic Health Record (EHR). Manage the office bump list, waitlist, routine correspondence and overdue orders for the assigned provider or provider group. Monitor and process the Access Center list to ensure efficient scheduling and patient follow-up for the assigned provider or provider group. Maintain a strong understanding of billing and insurance principles and practices. Direct emergency calls to the office nurse or TeleNurse following established emergency procedures. Adhere to patient service standards. Uphold a positive attitude and professional demeanor in all interactions with patients and colleagues. Take responsibility for ongoing education and ensure adherence to established workflow processes. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training and accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience High School graduate or GED required. Knowledge, Skills and Abilities MUST possess excellent customer service skills. Proficient and accurate typing skills required. Strength in deductive reasoning. Ability to work under pressure with accuracy. Excellent attendance in previous work environment. Demonstrates intermediate computer skills and knowledge of computer software programs. Effective verbal, written and interpersonal communication skills. Working Environment Office type environment requiring extended periods of sitting. PHI/Privacy Level HIPAA1

For more information, please visit ******************************************************************* The Clinical Support Assistant is responsible for functioning as an entry level assistant to the physician, optometrist, NP/PA, and licensed/certified personnel in the areas of direct and indirect patient care. Job Relationships Reports to the Operations Manager Principal Responsibilities Follow all Clinic policies including the Dress Code Policy, Attendance, and Clinic Performance Standards. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standard Assist in answering phones. Clean clinical areas before and after each patient use. Prepare patient for physician exam/procedure. Interview patient to determine chief complaint and medical history. Take vital signs and document results. Organize all medical information and place in the record. Complete department task list as appropriate. May perform office common procedures with supervision such as but not limited to blood draws, suture removal, staple removal, etc. after training. May perform common point of care tests with supervision such as vision screenings, urine analysis, glucose, A1C, etc. after training. May perform medication administration with supervision after training. Schedule appointments effectively and efficiently according to patient needs. Attend all educational sessions for job role. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience Patient experience preferred. Strong interest in healthcare field. High school or GED. Licenses/Certificates Certification/licensure must be obtained within 90 days of eligibility of taking exam. Eligibility examples include: 90 days from authorization to test letter for NCLEX 90 days from CMA program graduation 90 days from one year work anniversary in eligible setting Current CPR certification per American Heart Association guidelines within 30 days of hire date. Working Environment Works in office setting during the hours the Clinic is available to patients/families. Sitting vs. standing averages to 50-50%. Minimal lifting requirements. Occasional lifting required for orthopedics, geriatrics and internal medicine. PHI/Privacy Level HIPAA1

The Clinical Transformation Specialist is responsible for evaluating, developing and recommending clinical workflow processes to enhance quality care, patient access and customer service in clinical priority areas. Works closely with clinicians, departmental leadership, and/or CQI to clarify needs, prioritize requests, recommend workflow design, and execute change and adaptation. The Clinical Transformation Specialist will take part in projects to support business strategies. Job Relationships Reports to the Director of Clinical Operations Principal Responsibilities Work with clinical and operational managers to develop and implement policies and optimized workflow. If workflow is system wide or involves technology will partner with the appropriate teams to develop standardized processes for the business. Identify non-standard or non-compliant workflows and information gaps. Collaborate with the Digital Transformation team in regards to new technology and functionality available in the market to further automate clinical office operations. Utilize process improvement methodology for process rollout and improvement. Document and contribute to clinical procedures and standards for clinical support including best practices, clinical process flows, knowledge base and develop adaptation processes for the clinics. Develop and maintain positive working relationships with practice users Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience A minimum of 5 years experience in clinical office practice process or office practice management required. Certifications/Licenses Licensed as a RN or LPN in the state of IL required. Knowledge, Skills and Abilities Strong basic PC skills required. Must be able to use MS Office programs, copier, fax and telephones. Extensive knowledge of a broad range of clinical workflows. Excellent organizational, interpersonal and customer service skills. Demonstrated ability to communicate effectively with peers and superiors, to speak in front of groups and to communicate in writing of policies, procedures, memoranda and training materials. Must provide own method of transportation to travel to all clinic locations. Demonstrate self-motivation and ability to work independently. Working Environment This job operates in a professional office environment. Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Team oriented environment utilizing collaboration with peers. Sitting and/or standing for long periods/computer work. PHI/Privacy Level HIPAA1

The Insurance Reviewer II is responsible for completing assigned tasks involved in securing payment from third-party payors and reporting to management on observed trends and issues. Job Relationships Reports to the Insurance Review Supervisor Principal Responsibilities Handle all phone calls and messages received specific to designated insurance area. Update registration screens when requested by patients or as necessary. Review and process all designated insurance vouchers received, rebilling charges not paid and processing adjustments as needed utilizing websites or telephone as necessary. Process all secondary billing as requested by patients or defined by procedure. Distribute incoming insurance mail received and respond to all audits, inquiries and additional information requests. Process corrections/adjustments as necessary to correct the patient's invoice. Process designated insurance reviews when requested to obtain additional payments on claims utilizing websites or telephone as necessary. Analyze and process front-end system edits for correct physician productivity and billing of claims. Analyze and process back-end system edits for correct registration and billing of claims. Analyze and process claims denied through clearinghouse. Investigate and process claims in the insurance work files and/or on the insurance reports. Must report all incidents to immediate Supervisor or Manager. Assist with special projects and assignments as directed. Must attend in-services and training relevant to position. Perform other job duties as assigned. Confidentiality required. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to SC Way customer service philosophy. Education/Experience High School graduate or GED required. Previous experience in a medical billing office required. Knowledge, Skills and Abilities Working knowledge of medical terminology preferred. Working knowledge of CPT and ICD-9 coding preferred. Computer, typing and calculator skills required. Must be able to work individually or on a team. Working Environment Office environment, sitting for long periods PHI/Privacy Level HIPAA1

The Ultrasound Technologist 2 is responsible for performing sonographic procedures by the application of ultrasound to produce images under a variety of conditions and assisting physicians as required in the selection of practical applications and technical factors. Job Relationships Reports to the Advanced Imaging Operations Manager Principal Responsibilities Produce quality sonograms. Possess knowledge of cross-sectional anatomy. Obtain previous related exams that will help evaluate the current exam. Know the capabilities of the equipment. Assist physician with procedures as needed. Prepare sonogram images, including appropriate history and complete worksheet, identifying pathology and providing accurate measurements for interpretation. Verify all images have been sent to PACS correctly. Review next day schedule to check for accuracy. Review reports from exams as a learning experience. Must possess knowledge of sterile procedure. Will be responsible when using clinic computers and telephone as needed for patient care. Must have computer knowledge in the following systems: RIS (to include, but not limited to: schedule/reschedule/replace exams, end exams, check patient history, enter comments, enter "STOP" payment, and print features), PACS (including sending images to outside facilities with appropriate documentation), EHR, Employee Benefit system, and Radiology home page. Maintain GUS soaking system utilizing safety equipment and provide proper documentation regarding maintenance and testing, if applicable. Maintain supplies for Ultrasound and communicate to the Supervisor when additional supplies are needed. Report equipment failures to Supervisor and have general knowledge to troubleshoot equipment for problems and call for service if necessary. Assist patients in transport within Radiology and throughout the Springfield Clinic campus. Responsible for the orientation and training of new Ultrasound technologists. Submit proper forms to request paid time off and enter time off in payroll tracking system. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Licenses/Certificates Must have one of the following: Active registration with the American Registry of Diagnostic Medical Sonographers (ARDMS), including two (2) or more registrations in the following categories: Abdomen (abdomen and small parts)-RDMS, Breast-RDMS, Obstetrics and Gynecology-RDMS, Vascular-RVT. Active registration with the American Registry of Radiologic Technologists in Sonography. CPR certification per American Heart Association guidelines required within 30 days of hire. Knowledge, Skills and Abilities Must maintain professional behavior. Must be able to adjust to various personalities. Must have the ability to control emotions and maintain composure under stress, using tact and good judgment. Must possess manual dexterity to use keyboard and handle equipment and appliances. Must have the ability to perform occasional heavy lifting, i.e. transferring patients to exam tables. Must be capable of pushing, pulling, stooping, bending, lifting and twisting. Must be able to work with arms above head. Must be able to stand or sit for long periods of time while using transducers for scanning. Must be able to assist patient to and from carts and table.

WILL BE EMPLOYED THROUGH WATCHRX.IO, NOT SPRINGFIELD CLINIC. WatchRx.io WatchRx provides technology-driven solutions to help older adults manage their chronic health conditions through Remote Patient Monitoring (RPM) and Chronic Care Management (CCM). Our goal is to enhance patient outcomes by offering proactive healthcare management and real-time insights for caregivers and providers. Responsibilities Role Description We are looking for a Care Manager who will work in a clinic setting, focusing on monitoring patients with chronic illnesses and ensuring they follow prescribed care plans. This position involves coordinating care, reviewing patient data, and working closely with physicians. If you have a passion for patient advocacy and enjoy supporting chronic disease management, this may be the role for you. Key Responsibilities Coordinate chronic care plans for patients in CCM and RPM programs. Track patient data from remote monitoring devices to identify trends. Check in with patients (by phone or in-person at the clinic) to assess progress. Communicate important health updates to physicians and clinical teams. Educate patients about medication, lifestyle, and self-management techniques. Document patient interactions and clinical updates in the EHR system. Schedule and oversee follow-up appointments and referrals. Help patients navigate available healthcare services and resources. Escalate any potential risks or health changes to providers promptly. Foster ongoing patient engagement to boost long-term health outcomes. Qualifications Current Certified Medical Assistant (CMA) or Licensed Practical Nurse (LPN) certification. Familiarity with Chronic Disease Management and Remote Patient Monitoring. Proficiency in using EHR systems for documentation and care coordination. Excellent communication and interpersonal skills to motivate and support patients. Strong organizational abilities to manage multiple patients and tasks effectively. Join our team at WatchRx, where we strive to deliver innovative care solutions and make a meaningful impact on senior health!

The Greeter position is responsible for exemplifying excellent customer service towards patients, families, staff, and visitors, including safely transporting patients professionally and promptly throughout Springfield Clinic. Job Relationships Reports to the Facilities Supervisor Principal Responsibilities Communicate clearly, distinctly and accurately to patients, employees, transport services, vendors and guests. Work schedule may include Saturday. Provide service excellence by exceeding the needs of every person who enters Springfield Clinic. Accept personal responsibility for all activity that transpires at Greeters Desk. Keep lobby clean and safe, including wheelchairs. Observe vehicles dropping off and picking up patients in the patient drop off zone and respond appropriately. Assist and ensure safe transfer of patients to and from wheelchairs and vehicles. Provide courteous wheelchair transportation for all Springfield Clinic patients. Promptly respond to patient requests for transport and transfer assistance. Exemplify excellent customer service towards patients, families, staff, and visitors. Provide assistance to all patients if need arises. Collect wheelchairs from parking areas and Clinic departments to maintain an appropriate amount of wheelchairs in the wheelchair alcove. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience High School graduate or GED required. Knowledge, Skills and Abilities Ability to use communication equipment. Able to stand and walk continuously. Excellent communication and customer service skills. Able to transfer patients to and from wheelchairs weighing >300lbs. Able to push patients weighing >300lbs in a wheelchair. Ability to push, pull, bend, and lift. Working Environment Fast paced and physically challenging Exposure to outside elements, including wet and/or humid conditions and extreme cold and heat PHI/Privacy Level HIPAA4

The Athletic Trainer - Outreach is responsible for serving as a community outreach athletic trainer providing injury evaluation and treatment to area athletes at local schools and community events. Responsible for serving as a clinical and educational resource for staff, students, area coaches, athletic directors and physicians while providing quality care to patients of all ages through the proper utilization of assessment, planning, implementation and instruction. Job Relationships Reports to the Sports Medicine Supervisor Principal Responsibilities Demonstrate the ability to perform injury prevention, assessment, treatment (including first aide) and reconditioning as set forth by the National Athletic Training Association Board of Certification and Illinois Department of Professional Regulation. Serve as liaison between athlete, parent / guardian and the clinic healthcare team. Provide school and/or community access to healthcare services outside of the traditional hours of clinic operation (evening and weekend coverage). Demonstrates proper taping, strapping, bracing and fitting of athletic equipment. When a physician has prescribed treatments, the athletic trainer will carry out the treatments as prescribed. Cover assigned pre-season physicals, sports games, matches and related events under the coordination of the Director. Participate in special projects for athletic programs and/or the community to promote the growth of the Springfield Clinic Sports Medicine Program and its associated functions. Plan, conduct, and/or coordinate educational programming consistent with constituent need and community desire. Demonstrate appropriate delegation of duties, judgment, safety, initiative and flexibility in scheduling, organizational skills, and appropriate time management. Promote public relations and make presentations upon request. Maintain professional mannerism. Maintain clean, neat, orderly work environment. Attempt to provide for patient comfort and modesty. Communicate tactfully in person or by telephone. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to SC Way customer service philosophy. Perform other job duties as assigned. Education/Experience Bachelor Degree in Athletic Training Licenses/Certificates Licensed by the State of Illinois If not licensed, may work up to six months as long as the application has been submitted to IDFPR and is considered licensed pending. Certification through the athletic trainers Board of Certification (BOC) preferred. Preferred to be a member of the National Athletic Trainers Association, CPR certification per AHA guidelines required within 30 days of hire. Must maintain valid Illinois driver's license. Knowledge, Skills and Abilities Must be able to stand for long periods of time, have good mobility skills and be able to walk long distances. Physical agility, strength, and endurance in a variety of settings. The individual must be able to transport medical and/or treatment equipment. Working Environment Occupational exposure to blood or other potentially infectious materials may result from the performance of the employee's duties. Skin, eye, mucous membrane, and/or parenteral contact with blood or other potentially infectious materials is reasonable. PHI/Privacy Level HIPAA1

The Laboratory Assistant 2 is responsible for performing a variety of functions either independently or under the supervision of a technologist, including drawing blood, processing specimens, order entry in lab computer, logging results, performing glucose tolerances, EKGs and performing limited laboratory waived testing. Job Relationships Reports to the Laboratory Manager or Lab Supervisor Principal Responsibilities Responsible for the well being of the patient while they are in the laboratory, for the collection of the proper specimen, the performance of some tests, giving proper instructions to the patient for at home collections and completion of all the accompanying paperwork. Responsible for order entry into the laboratory computer. Collect blood, urine, nasal wash, throat and MRSA specimens from patients and perform EKGs. Process specimens according to lab procedures. Set up urine and throat cultures as assigned. Perform rapid strep testing, urine dipstick analysis, urine pregnancy testing, IStat and other testing as assigned. Perform and record quality control when appropriate and log results on appropriate worksheets and results in the computer. Have a general knowledge of reception duties, such as scheduling patients in IDX and looking up patient orders and answering the telephone in a courteous and helpful manner. Travel to multiple locations as needed. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to SC Way customer service philosophy. Perform other job duties as assigned. Education/Experience High School graduate or GED required and provide documentation. Experience in phlebotomy is required. After three (3) months of employment at the Clinic the employee should be fully capable of performing as a lab assistant. Knowledge, Skills and Abilities Should be competency assessed before performing any patient testing. Must be able to communicate well. Must be able to lift occasional light load up to 20 lbs. Must be able to stand, bend over and walk for long periods of time. Must be able to handle heavy workloads, competing demands and stress well. PHI/Privacy Level HIPAA2

The Licensed Practical Nurse (LPN) is responsible for nursing care according to individual needs of the patient population within the rules and regulations of the Illinois Nurse Practice Act, and managing the operations of the office on a daily basis. Job Relationships Reports to the Operations Manager Principal Responsibilities Interview for nursing history, assessment of health knowledge and maintenance, and document findings in the medical record. Obtain medical information, chief complaints, vital signs and diagnostic test results in preparation for physician examination and documents in the medical record. Serve as a patient advocate by protecting patient rights and give attention to complaints regarding service. Make referrals to other agencies or provides for continuity of care. Screen all patient problems either in person or by phone with the resolution being advice or referral to physician. Give home care instruction for procedures and medications. Provide pre and postoperative instruction for specific surgical and/or medical procedures. Document patient education in the medical record. Administer respiratory therapeutic treatments and document according to policy. Administer irrigations such as foley catheter, enemas, ear wash, and document results in medical record. Collect specimens including cultures and provide coding. Assist in the application of casts, remove casts, provide patient instruction and document in medical record. Perform procedures such as catheterization, suture removal dressing changes following Infection Control Policy and document results in medical record. Administer medications by all routes except IV blood & blood products, IV push medications, chemotherapy, or adding medication to existing IV infusions. (including Heparin) Assist the physician in the examination treatment of the patient by handing instruments, providing dressings, preparing equipment, etc. according to Infection Control Policy. Orient new personnel to specialty. Provide emotional support and guidance to patients/family. May serve on the STAT Code Team. May serve as a Health Care Assistant according to hospital policy. Demonstrate professionalism by adhering to performance standards including dress code. Insure confidentiality for patients and staff. Maintain knowledge by attending appropriate education programs, reading current journals and literature, and documents for yearly evaluation. Perform pre-certifications/referrals for insurance companies as necessary. Schedule procedures/surgeries as needed. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience Educated as a LPN (LVN) by an approved program. May perform IV therapy following successful completion of an approved course. Licenses/Certificates Current licensure as a LPN in the state of Illinois. CPR certification per American Heart Association guidelines required within 30 days of hire. Knowledge, Skills and Abilities Assume accountability and responsibility for own practice and that, which is delegated. Working Environment Works in office setting during the hours the Clinic is available to patients/families. Sitting vs. standing averages to 50-50%. Minimal lifting requirements. Occasional lifting required for orthopedics, geriatrics and internal medicine. PHI/Privacy Level HIPAA1

The Certified Ophthalmic Assistant functions as an assistant to the Ophthalmologist or Optometrist in providing basic direct patient care. Job Relationships Reports to the Operations Manager Principal Responsibilities Perform variety of visual acuity testing, pupillary evaluation and diagnostic tests. Administer eye medications and irrigating solutions under supervision of eye doctor. Obtain basic history, chief complaint from patient including past ocular, medical, family and social history. Order medical testing and schedule/coordinate surgeries. Assist with minor surgeries. Perform basic diagnostic skills and testing. This includes manual/auto lensometry, keratometry, visual fields, applanation tonometry and fundus photography. Possess general medical knowledge. Has a basic understanding of ocular anatomy and diseases. Is familiar with ophthalmic medications. Can phone in prescription medications into a pharmacy. General knowledge of medical equipment and instrument maintenance and calibration. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to SC Way customer service philosophy. Perform other job duties as assigned. Licenses/Certificates Current JCAHPO certification as an Ophthalmic Assistant. CPR certification per American Heart Association guidelines required within 30 days of hire. Working Environment Medical clinic setting. PHI/Privacy Level HIPAA1

The Clinical Dietitian is responsible to educate Springfield Clinic bariatric patients about nutrition, medical and surgical weight loss. Job Relationships Reports to the Program Director Principal Responsibilities Develop and implement plan of care based on assessment of nutritional needs and available sources and correlates plan with other healthcare. Provide nutrition education and bill for services. Provide appropriate nutrition intervention and strategies of goal setting, based on nutrition assessment, to achieve improved health outcomes through dietary changes. Evaluate, interpret, monitor and document the nutritional status and nutritional needs of patients using established standards of care and practice guidelines. Develop, review, update and implement educational materials to meet the needs of bariatric patients and professionals. Special interest in working with all referring departments of Springfield Clinic to meet patients' needs for nutrition assessment and counseling. Consult with physician and other health care personnel to determine patient's nutritional needs and diet restrictions, such as low-fat or salt-free. Document nutrition care plans and information into patient's medical record. Instruct patients and their families in nutritional principles, dietary plans, food selection, and preparation. Provide direction on future program planning, clinical quality improvement and benchmarking to achieve optimal clinical outcomes. Participate in staff and community education through presentations and written information. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience Bachelor's degree from an accredited University providing curriculum approved by the Commission on Accreditation for Dietetics Education of the Academy of Nutrition and Dietetics. Licenses/Certificates Must be a Registered Dietitian with the Commission on Dietetic Registration. CPR certification per American Heart Association guidelines required within 30 days of hire Knowledge, Skills and Abilities Basic keyboard and computer skills. Well developed communication and interpersonal skills. Working Environment Clinical office environment. PHI/Privacy Level HIPAA1

Springfield Clinic, one of the largest multi-specialty physician owned medical practices in Illinois, is currently seeking an Advanced Practitioner - Urology to join its practice. Springfield Clinic is committed to quality, safety, service and innovation to improve the health and lives of people in central Illinois. Position Highlights: Full-Time Position, 5 days per week. No weekends, holidays or call. Outpatient Clinic only. Vacation Time, Paid Holidays, and Professional Development/CME Package included Why Join Us? Springfield Clinic offers a supportive and collaborative environment where Advanced Practitioners play a vital role in delivering exceptional care. This is a unique opportunity to work in a dynamic setting alongside leading physicians while helping to enhance patient outcomes. Qualifications: Certified Nurse Practitioner (NP) or Physician Assistant (PA) Current Illinois licensure or eligibility to obtain Strong communication and collaboration skills Ability to work in a fast-paced environment Commitment to high-quality patient care

The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care Teams to ensure smooth guest flow and high data integrity. Also responsible for the daily work schedule for a group of physicians/staff by answering the phones, obtaining records, verifying patient information, scheduling appointments, entering charges and collecting payments. Improving efficiency and increasing customer experience will drive your success here at Springfield Clinic. Job Relationships Reports to the Operations Manager. Principal Responsibilities Answer incoming calls, identify the need of the caller, route call to appropriate area and take messages as required. Assist guests with the check-in process, verify demographic and insurance information, and update as needed. Proactively assists guests, members of the Care Team, and all team members providing information, direction and legendary hospitality. Assist guests in enrolling in the FollowMyHealth (FMH) portal and educate them on how to use the portal. Collect any patient payments and provide accurate receipt. Reconcile receipts with cash collected and complete required balancing forms in accordance with performance standards. Refers guests with questions regarding financial liability to appropriate resource(s). Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy. Identify schedule capacity and analyze the availability for guest demand in order to maximize provider efficiency and schedule utilization. Collaborate with onsite departments, and Care Team members to align scheduling effort and assist guests at first point of contact. Document guest requests to the Care Team through EHR. Work appropriate system reports for assigned provider/provider group. Work office bump list, wait list, normal letters, and overdue orders for assigned provider/provider group. Proactively identify issues with processes, policies, teamwork and technology and work to execute solutions to improve the Associate and/or guest experience. Route emergency calls to the Care Team or TeleNurse in accordance to the emergency procedure. Drive First Call Resolution on every inquiry by completing all necessary outreach on behalf of the guest or internal customer. Adhere to patient service standards. Serve as a role model of service excellence by supporting a positive front desk and/or call center atmosphere. Complete front desk and/or call center duties with a welcoming spirit and efficiency. Adhere to appropriate workflow processes. Collaborate with team members to deliver an exceptional guest experience. Demonstrate an attention to detail. Cultivate a learning/teaching environment with team members. Support other departments as needed. Remain current on all departmental policies, procedures and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Demonstrate and maintain an openness to getting the job done and assisting & supporting team meet departmental goals & objectives. Eligible for Certified Medical Administrative Assistant (CMAA) exam within (1) year of PAS employment at Springfield Clinic. This is voluntary growth opportunity. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. License/Certificates Certified Medical Administrative Assistant (CMAA) exam eligibility per the National Healthcareer Association within (1) year of PAS employment at Springfield Clinic. The is a voluntary growth opportunity. Education/Experience High School graduate or GED preferred. Comfortable with technology. Preferred: Administrative or technical background acquired through completion of 2-3 years of college. Preferred: Minimum one (1) year medical office experience Knowledge, Skills and Abilities Ability to establish and maintain meaningful and trusting relationships with associates, guests and their families. Actively listen, empathize, and resolve the expressed and unexpressed wishes and needs of Springfield Clinic guests, their families and other members of the Springfield Clinic team. Demonstrate a positive and professional attitude and dress at all times. Demonstrated ability to reason, interpret and evaluate each situation to provide assistance and resolve issues. Seek opportunities to innovate, and improve the Springfield Clinic experience for guests, their families and for team members. Effective, proficient, and professional verbal and written communication skills. Ability to adapt communication style to suit different audiences of various diversities and abilities. Ability to effectively multitask under pressure with accuracy in a fast-paced environment. Excellent attendance. Demonstrates intermediate computer skills and knowledge of computer software programs. Treat every interaction as an opportunity to make an impact and deliver excellence. Working Environment Office type environment requiring frequent fluctuations between sitting and standing. PHI/Privacy Level HIPAA1

The Radiologic Technologist II is responsible for performing radiographic procedures by the application of ionizing radiation to produce radiographic images under a variety of conditions and assisting physicians as required in the selection of practical applications and technical factors. Job Relationships Reports to the Diagnostic Imaging Operations Manager Principal Responsibilities Obtain a complete history on patients including obtaining previous related exams that will help evaluate the current exam. Produce quality radiographs. Select proper technical factors for each individual patient, according to established protocols. Provide proper shielding in accordance with prescribed radiation safety standards. Operate equipment as directed. Be knowledgeable with all procedures and protocols within the Radiology Department. Process films using an automatic processor at the MOHA location. Assist with the selection of technical factors using ALARA principles. Possess knowledge of DR/DRX image acquisition and manipulation, including correcting data regarding patient information and image detail in PACS. Maintain orderliness, cleanliness and cooperates with all personnel in the proper conduct of the department. Assemble films/images for interpretation by radiologists. Assist patients in transport within Radiology and throughout the Springfield Clinic campus. Will be responsible when using Springfield Clinic computers and telephones as needed for patient care. Knowledge of computer systems: RIS (to include, but not limited to scheduling/rescheduling/replacing exams, completing exams, patient history, enter comments, enter "stop" payments and print features), EHR, PACS, Employee Benefit system, Radiology home page. May assist in the use of a variety of equipment and procedures. Knowledge of sterile procedure and of sterilization procedure for sterile supplies. Knowledge of general scheduler duties. Knowledge of Prompt Care workflow. Knowledge of workflow to obtain reports on images. Put away incoming supplies and inform Supervisor of supplies needed. Clean cassettes on a regular basis. Check for outdates on a regular basis. Report any equipment failures to Supervisor and have general knowledge to troubleshoot equipment for problems and call for service if necessary. Submit proper forms to request for paid time off and enter time off in payroll tracking system. Provide orientation/training of new technologists and other Radiology staff. Responsible for coverage in Ambulatory Surgery, Pain Clinic (if working in ASC/Pain Clinic) and Diagnostic Radiology with varying shifts. Obtain diagnostic radiographs utilizing proper exposure factors consistent with ALARA according to protocols established by Springfield Clinic Radiologists, SC. Ability to operate a C-Arm if working in ASC/Pain Clinic. Knowledge of and experience in DR/DRX image acquisition and manipulation, including correcting data regarding patient information and image detail in PACS. Knowledgeable of all procedures and protocols in the Surgery department, Pain Clinic and Radiology department. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience Must be a graduate of an approved A.C.R. school or must be a graduate of a JRCERT approved school of Radiology, and provide proof of current active certification with the ARRT Must work in a specialty location (i.e. ASC, Ortho, Urgent Care etc.) at least 80% of the time and/or take part in the departmental weekend and holiday rotation. Or working as a Float, defined by the Imaging Operations Manager. Licenses/Certificates Must maintain current registration with the American Registry of Radiologic Technologists in Radiography. May have temporary accreditation in Radiography with the Illinois Emergency Management Agency, Division of Nuclear Safety. CPR per American Heart Association guidelines required within 30 days of hire. Knowledge, Skills and Abilities Must maintain professional behavior. Must be able to adjust to various personalities. Must have the ability to control emotions and maintain composure under stress, using tact and good judgment. Must possess manual dexterity to use keyboard and handle equipment and appliances. Must have the ability to perform occasional heavy lifting, i.e. transferring patients to x-ray tables. Must be capable of pushing, pulling, stooping, bending, lifting and twisting. Must be able with help to lift patient from cart to table. Must be able to work with arms above head. Must be able to wear lead apron for long periods of time. Must be able to walk and/or stand for long periods of time. Must be able to assist patient to and from the table. Working Environment Will be exposed to fumes from cleaning agents or x-ray film processor chemicals, in limited areas. Will be exposed to conditions including exposure to blood and body fluids, tissue, contagious diseases and/or potentially hazardous materials. PHI/Privacy Level HIPAA2