Remote Springfield, PA jobs

We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You'll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You'll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

Work from home with TurboTax Product Expert Get paid $18.50 per hour¹ Get a $405 Certification bonus³ Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday4 Earn an additional $5/hr from April 9-15 for all hours worked Fast 24 hour Certification³ As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything. Get paid $18.50 per hour¹ Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³ $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday4 Minimum 25 hours per week required, want to work more? Go for it!¹ You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

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Marketing Intern - Spring 2026 Part-Time, Hourly Diamond and Associates, Inc. (D&A) is a consulting firm supporting nonprofit and for-profit developers of multifamily affordable housing. Our mission is to create high-quality housing for low-income individuals and families who are marginalized by the broader housing market. For more than 35 years, D&A has assisted in the financing, project management, completion, and occupancy of over one hundred affordable housing communities, representing more than $2.8 billion in total project costs. While historically based in Philadelphia, D&A now operates virtually and serves a wide range of national, regional, and community-focused development partners-including faith-based organizations, public agencies, new developers, and established affordable housing sponsors. Our portfolio spans multiple states, including Pennsylvania, New Jersey, New York, Maryland, Delaware, Illinois, Iowa, Ohio, Kentucky, and Virginia. We work on a diverse set of development types, such as new construction, rehabilitation, historic rehabilitation, adaptive re-use, mixed-income, mixed-use, scattered site, homeownership, and rental communities. D&A's team brings extensive experience with all major affordable housing financing programs, including LIHTC, Tax-Exempt Bonds, Project-Based Vouchers, and an array of soft and subordinate financing sources. The firm is structured around a collaborative team of project managers and support staff who work closely to advance each project to success. Position Summary The Marketing Intern will support D&A's communications and public presence, including social media marketing, website updates, and event preparation as applicable. This role reports to the Administrative and Marketing Coordinator. The ideal candidate brings creativity, initiative, and an interest in affordable housing or mission-driven work. They should feel comfortable collaborating with internal team members, managing multiple priorities, and contributing new ideas to strengthen D&A's visibility and messaging. Responsibilities Assist with general marketing activities, including coordinating with external vendors to maintain and update the company website and marketing materials. Draft and schedule LinkedIn posts, including visuals, messaging, and content planning. Update internal databases with industry-relevant information such as funding awards and application data. Provide recommendations to enhance overall marketing and communications strategy. Prepare professional documents including presentations, resumes, and general correspondence. Maintain organization of shared drives, including the O Drive and Resources Drive. Perform additional administrative tasks and responsibilities as assigned. Requirements Current enrollment in an undergraduate or graduate program in marketing, communications, or a related field. Strong analytical, writing, and organizational skills with keen attention to detail. Ability to work effectively with internal teams and external partners, including nonprofit, government, and private-sector organizations. Salary & Benefits Fully remote position; D&A will provide necessary equipment such as computer, phone, and supplies. 8-12 hours per week $25/hour

We are looking for a finance professional to join our team to train AI models. You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of each model. In this role you will need to hold an expert level of financial reasoning- a completed or in progress Masters/PhD is preferred. Other related fields include, but are not limited to: Financial Accounting, Investment Banking, Wealth Management, and Insurance Planning. Benefits: ● This is a full-time or part-time REMOTE position ● You'll be able to choose which projects you want to work on ● You can work on your own schedule ● Projects are paid hourly starting at $50-$60 USD per hour, with bonuses on high-quality and high-volume work Responsibilities: ● Give AI chatbots diverse and complex problems and evaluate their outputs ● Evaluate the quality produced by AI models for correctness and performance Qualifications: ● Fluency in English (native or bilingual level) ● Detail-oriented ● Proficient in financial analysis, financial modeling, data analysis, and other reasoning exercises related to finance management ● A current, in progress, or completed Masters and/or PhD is is preferred but not required Note: Payment is made via PayPal. We will never ask for any money from you. PayPal will handle any currency conversions from USD. This is an independent contract position.

## **About the Role** Mercor is seeking experienced **First-Line Supervisors of Non-Retail Sales Workers** to support a leading AI lab in advancing research and infrastructure for next-generation machine learning systems. This engagement focuses on diagnosing and solving real issues in your domain. It's an opportunity to contribute your expertise to cutting-edge AI research while working independently and remotely on your own schedule. ## **Key Responsibilities** - You'll be asked to create deliverables regarding common requests within your professional domain - You'll be asked to review peer developed deliverables to improve AI research ## **Ideal Qualifications** - 4+ years professional experience in your respective field - Excellent written communication with strong grammar and spelling skills ## **More About the Opportunity** - Fully remote and asynchronous - complete work on your own schedule - Expected workload: ~30 hours per week, with flexibility to scale up to 40 hours - Project start date: immediately, lasting for around 3-4 weeks ## **Compensation & Contract Terms** - Independent contractor engagement through Mercor - Hourly compensation, paid weekly via Stripe Connect - Payments based on services rendered; contractors maintain full control over their work schedule and methods **About Mercor** - Mercor is a talent marketplace that connects top experts with leading AI labs and research organizations - Our investors include Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey - Thousands of professionals across domains like engineering, research, law, and creative services have partnered with Mercor on frontier AI projects We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request. ## **Earn $200 by referring** Share the referral link below, and earn $200 for each successful referral through this unique link. There's no limit on how many people you can refer. Restrictions may apply. [Learn

Team Lead - IT Service Operations for Cloud & Security Managed Service Provider We are a financially backed niche Cloud, Security Managed Service Provider; we've doubled our MRR in the last year-and-a-half and continue investing back into our business expanding market share. · Philadelphia, PA · $75,000 - $95,000 + bonuses + profit sharing · Partial work from Home. What's notable - over the last 18 months we've cornered the market for our niche vertical; we're looking for hands-on technical and service leadership as we continue to scale the model. Over the last two years we've made significant improvements in operational efficiency in lockstep with our growth and run a streamlined, proactive managed services model. · We value quality of life; the average tenure is 5 ½ years and we work hard to make sure success is shared and employees grow with the company. · We outline career tracks for all employees - know what you're working towards, how to get there and see yourself growing professionally and financially with a financially-backed MSP. Primary Function: Technical Lead on Service Desk (Level 2) + Service Operations + help us scale our repeatable service delivery model as we scale. · We are a niche MSP (go niche or go home); average client size is 50 - 500 users. · We're looking for someone who has been the go-to person on their MSP team, comfortable owning the tougher technical work while helping L1s. · 60% hands-on technical support + 40% service operations. · Someone who thinks in terms of root cause, standardization and client experiences and not just closing tickets. · Handle L2 technical issues and oversee our repeatable service model; then refine and improve processes as we continue expanding market share. Leadership · Keep a pulse on day-to-day service flow: review the queue, confirm work is progressing and make sure tickets get closed cleanly w/communication. · Own client follows through and check in after work is completed. · Coordinate the team's workload - assign onsite visits, schedule hands-on work and help junior techs approach problems the right way so they continue to grow. Our Tech Stack · Microsoft 365 + Azure AD / Entra ID across hybrid environments: identity, access, policies, MFA/conditional access, clean tenant hygiene. · Windows Server + Hybrid Cloud (Azure preferred) domain services, GPO and environment standardization · Azure Infrastructure - VM provisioning, virtual networks, storage tiers, backup/DR patterns, and helping move clients toward consistent cloud-first configurations. · Networking Fundamentals - VLANs, routing, VPNs, firewalls (we'll coach and level-up CLI and secure configuration patterns as you grow). Benefits · Profit Share: Everyone participates when the company wins. · Health, Dental & Vision + 401(k) with match · Generous PTO & Paid Holidays - we built the company so people can actually have a life outside of work. · Professional Development is huge because it aligns everyone's goals: paid training, certification support and dedicated learning time - we'll even fund your own home lab. · Career Pathing: Clear progression to management. Know what you're working towards. We also offer career paths into different teams.

We're looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day providing outstanding service and product knowledge. Duties: • Distributes all benefit enrollment materials and determines eligibility. • Handle incoming customer service calls • Dispatch incoming customer phone calls • Accept customer calls and return customer • Respond to client requests for coverages while representing their best interests. • Create and explain individualized policies via our Needs Analysis system. • Work and learn from management teams to stay up to date on new products, services, and policies. Job Benefits: • Full training provided • 100% work from home. • Competitive compensation. • Paid weekly along with earned bonuses. • Career advancement opportunities. • Full benefits after 3 months. • Values a healthy work-life balance

Mercor is seeking highly discerning **video evaluators**. Specifically: artistic professionals such as **video editors, motion graphics designers, producers, animators, cinematographer and others**, who can evaluate cinematic short-form videos with an expert eye for taste and aesthetics. This role is ideal for **creative industry veterans** with refined visual judgment and deep experience across video, film, or motion design. **This role begins as early as December 8th.** We are looking for candidates who can work 20+ hr/week. ### **Conceptualize & Judge Visually Stunning Video Content** The exact details of the nature of the job will be described when you join the project, but you should expect one or several from the following: - Review and rank short-form videos (5-15s, 720p-4K) provided by the team. - Use your creative instincts and visual acumen to assess: - Composition, lighting, and motion quality - Emotional impact and narrative clarity - Originality, artistic flair, and aesthetic resonance - Select the most compelling, high-taste submissions from a curated batch of video content. ### **Ideal Candidates:** - Experienced professionals in **motion graphic design, video editing, film editing, animation, or cinematography**. - 2+ years working on visually rich projects - feature films, high-end commercials, editorial shoots, etc. - Proven ability to identify and explain what makes a visual experience memorable, tasteful, and emotionally effective. - Deep familiarity with composition, color theory, lighting, visual pacing, and cinematic mood. - A discerning creative eye and strong intuition for cultural and aesthetic trends. ### **More details about the role:** - This is a **remote and asynchronous** role - work on your own schedule! - Expect to contribute at least **20 hours per week**. - Initial commitment is **1-2 weeks**, with potential for extension. - You'll be working in a structured project environment with clear goals and tools. - **This role begins as early as Dec 8. You must be available to start as soon as possible**. ### **Application and Onboarding Process:** - Submit your resume. - Submit your portfolio and other evidence of exceptional work. - Complete an AI-led interview to discuss your talent and experience. This should take around 10 minutes. - If selected, you'll be contacted for a follow-up conversation and onboarded shortly thereafter. * * * **About Mercor**: Mercor is a San Francisco-based company connecting top-tier professionals with cutting-edge AI initiatives. Backed by investors like Benchmark, General Catalyst, Adam D'Angelo, and Jack Dorsey, we specialize in accelerating AI development through expert human collaboration.

We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.

Mercor is seeking **Physics PhDs** for a premier project with one of the world's top AI labs. In this role, you will contribute your subject matter expertise to a cutting-edge project involving frontier large language models. Specifically, you will craft high-quality, challenging problems in your domain expertise with real-world applicability to inform the future of AI innovation. **Ideal Qualifications:** - Have a **Masters or PhD** in **Physics** from a top US university. - Have experience **coding** **in Python, MATLAB for projects or research.** - Have field-specific experience in Condensed Matter Physics, Optics, Quantum Information/Computing, Computational Physics, Astrophysics, Particle Physics - Have high **attention to detail.** - Have exceptional **written and verbal communication skills.** - Have excellent proficiency in English. - Are currently based in the U.S., Canada, New Zealand, UK, or Australia. **Key Responsibilities:** - You will work asynchronously with a team of highly qualified experts across your domain. - You will craft, solve, and review challenging problems with real world applicability. - The project is **15-20 hours of work per week** with potential for increased hours and extension. - The work is **fully remote and asynchronous**. **Role Start Date** - This role will begin in late December with applications reviewed on a rolling basis. **Interview Process** - You will complete a short interview to assess your domain expertise. - You will be paid for up to 1 hour of onboarding time including the screening process and a few onboarding videos if you are hired. **Compensation and Legal Details** - You will be legally classified as an hourly contractor for Mercor. - You will be paid out at the end of each week via Stripe Connect. **About Mercor** Mercor connects elite creative and technical talent with leading AI research labs, headquartered in San Francisco, CA. Our distinguished investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.

Our client, a major clinical education platform, is actively looking for a Senior UX Researcher to join their team in Philadelphia! While this is a remote position, the preference is for candidates to be local to Philadelphia and able to come on-site occasionally. *** This begins as a 6 month contract with an opportunity to extend or convert at any time*** As a UX Researcher supporting our clinical decision-making tools, you'll play a pivotal role in ensuring our products meet real-world user needs. You'll conduct impactful research, analyze large datasets of unstructured written text, and collaborate closely with cross-functional teams. Your insights will guide the development of solutions that deliver trustworthy, relevant information within clinical workflows. We're seeking a skilled UX Researcher with the following capabilities: Problem-Solving & Strategy: Collaborate with your squad to explore problems from multiple perspectives, especially those involving large-scale text data. Align research solutions with product strategy to ensure our tools meet user and business needs. Apply appropriate research methods-including qualitative analysis, thematic coding, and natural language processing techniques-to analyze unstructured text data. Research Leadership & Execution: Develop an evidence-based research strategy leveraging large datasets, in partnership with designers, PMs, engineers, and data scientists. Model excellence in user-centered research processes, especially in the context of data-driven insights from text analysis. Advocate for UX research best practices, particularly for research involving large-scale and unstructured text data. Efficiently iterate research within two-week sprint cycles, sharing actionable findings with your team. Use data to define and track key metrics, providing clear, data-driven insights to guide product development. Customer Focus: Acquire a thorough understanding of customer use cases and ensure their needs are addressed, using insights derived from large-scale text data. Gain deeper knowledge of market segments and competitors, especially in the context of clinical decision support tools. Requirements: Proven experience in UX research, including designing and executing studies involving large datasets of unstructured written text. Strong skills in qualitative and quantitative research methods, including text analysis, coding, natural language processing, and synthesis. Experience collaborating with cross-functional teams (designers, PMs, engineers, data scientists). Proficiency in at least one coding language commonly used for text data analysis (such as Python or R). Ability to communicate complex findings clearly and advocate for user-centered design. Familiarity with healthcare is a plus.

Job Description STATUS: Full-time (35 hours per week), hourly REPORTS TO: Job Readiness Director WORK LOCATION: 1221 Bainbridge Street, Philadelphia, PA; daily outside work at other locations throughout Philadelphia. RWAP is a hands-on program and organization, with limited opportunities for remote work. PRIMARY RESPONSIBILITIES: Ensure that crew capacity is complete before leaving facility to work site. Ensure all RWA uniform attire passes appropriate inspection standards. CIP Supervisors and crew members must be ready for the weather conditions with proper raingear. If the crew is short, make appropriate adjustments to ensure that all routes are covered. The Dispatch station should be notified of such adjustments. Ensure crew arrives and departs to and from their work sites on time. Direct trainees on how to maintain his route and how they should interact with the public (no foul language, being respectful to residents and others). Transport trainees, materials and equipment to and from job site and ensure CIP safety practices are followed. Ensure crew has all necessary equipment to complete work, including Scraper, pen, pencil, clipboard, Accident and Incident Report forms, QAS, Sign in sheets. Submit written reports on all incidents that occur. Evaluate trainees' performance on crew, discuss with the CIP Supervisor and submit to the CIP Director. Report trainee behavior and/or incidents to Case Management Qualifications: High School Diploma or equivalent Candidate must possess a valid and clean Driver's License Candidate must pass written road test to be considered for position If living with substance use disorder, must have at least one year continuous clean/sober time and actively working on your own continuing recovery. Full time benefits package including: ● Medical, Dental, and Vision● Short-term Disability (STD)● Long-term Disability (LTD)● Employee Assistance Program (EAP)● 403(b) Retirement Plan● Life Insurance● Flexible Spending Accounts● PTO and 14 Paid Holidays per year The candidate for this position may be subject to any of the following screenings as part of the pre-employment process: Motor Vehicle Report (MVR), PA Criminal Background Check, PA Child Abuse Clearance, FBI fingerprint, and drug/alcohol screen.

Regional Director of Resident Care (RDRC) 📍 Remote-Based | 70% Travel Across VA, MD, DC, NJ, PA | 🕒 Full-Time | 🏥 Senior Living | Skilled Nursing | Clinical Leadership About the Role We're seeking a dynamic and experienced Regional Director of Resident Care (RDRC) to lead clinical operations across multiple senior living and skilled nursing communities. This role provides strategic and hands-on oversight of resident care, ensuring safe, evidence-based practices, regulatory compliance, and continuous quality improvement. The RDRC will serve as a clinical leader, mentor, and change agent-driving excellence in care delivery and survey readiness across the region. Key Responsibilities Clinical Oversight: Conduct comprehensive site visits to monitor nursing care, lead process improvement initiatives, and ensure clinical excellence. Survey Readiness & Compliance: Prepare communities for state and federal surveys, maintain/improve ratings, and ensure compliance with all applicable regulations. Leadership & Mentorship: Hire, onboard, and mentor Resident Care Directors and other clinical leaders. Provide coaching and support to community teams. Strategic Collaboration: Partner with operations and sales leadership to align clinical goals with organizational strategy and resident satisfaction. Risk Management: Identify and mitigate clinical risks while promoting a culture of safety and accountability. Change Management: Lead the implementation of organizational initiatives using effective communication and follow-up strategies. Qualifications Licensure: Active RN license required. Experience: Proven leadership in senior living, skilled nursing, or rehab settings. Strong background in survey compliance and clinical quality improvement. Experience managing multi-site operations and direct reports. Travel: 70% travel required (3-4 days/week). Communities located in VA, MD, DC, NJ, and PA. Corporate credit card, mileage reimbursement, per diem, and relocation assistance provided. Skills: Exceptional leadership, communication, and organizational skills. Ability to work independently and collaboratively across departments. Proficient in clinical systems and regulatory standards. Compensation & Perks 💵 Pay Range: Competitive salary based on experience and location ✈️ Travel support includes per diem, mileage reimbursement, and a corporate credit card 🏡 Relocation assistance available 🛏️ No on-call responsibilities; occasional overnight travel required Who We Are Headquartered in Central Florida, Pivotal Placement Services is a full-service national workforce solutions firm that specializes in placing healthcare professionals-from staff to leadership-with both clinical and non-clinical employers. Our comprehensive and customer-focused workforce solutions include Direct Placement and Managed Service Provider (MSP) / Vendor Managed Services (VMS) engagements nationwide.

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Are you a physician or healthcare professional seeking flexible, remote opportunities? Join our national and local paid focus groups and surveys to provide valuable feedback on medical products and services-all from the comfort of your home. Key Responsibilities :Participate in focus groups, clinical studies, and surveys.Earn up to $100 per completed survey.Provide detailed feedback on medical products and services.Use and evaluate medical products or services and discuss your experience during scheduled sessions. Qualifications : Open to medical physicians and healthcare professionals only.Must have a smartphone with a working camera or a desktop/laptop with a webcam.Reliable high-speed internet connection required.Strong interest in medical discussions.Ability to follow detailed instructions. Benefits :Flexible scheduling for online or, when available, in-person participation.Fully remote-no commuting required.No minimum hours; suitable for part-time or full-time availability.Receive free samples of medical products for your feedback.Ideal for healthcare professionals interested in supplementing their income through remote, flexible work. Note: This role is intended to supplement your income and should not be considered a full-time employment opportunity. Apply today to share your expertise, support healthcare innovation, and enjoy the benefits of remote work! APPLY AT : ***********************************************

Hours: 40 Pay Details: $72,280 - $117,520 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. Line of Business: Financial Crime Risk Management Job Description: Department Overview: The Financial Crime Risk Senior Investigator is required to be a seasoned and detail-oriented subject matter expert in quality control, end to end BSA/AML Investigations of various complexity related to potential money laundering, terrorist financing and other illicit financial crimes, and Regulatory reporting requirements. The role requires the ability to lead, train and mentor teams in conducting thorough investigations, ensuring regulatory compliance, and maintaining high standards of accuracy. Adept at identifying and mitigating financial crime risk, while driving continuous improvement on the AML processes and procedures. Additionally, the Financial Crime Senior Investigator will conduct end to end investigations of various complexity related to potential money laundering, terrorist financing and other illicit financial crimes, by analyzing transactional activity and Know Your Customer (KYC) information, mitigating associated red flags, documenting all appropriate evidence, filing necessary regulatory reports and also including determination of potential relationship exit, on a as needed basis. This role requires a deep understanding of AML regulations, strong writing and analytical skills, and the ability to work collaboratively with internal and external stakeholders. Primarily Offsite: Our team currently operates under a primarily offsite work model, employees must be available to come into a TD location for "moments that matter" at a frequency determined by the business. Candidates that live within a 50-mile radius of a TD AML Hub location is strongly preferred. Depth & Scope: * Investigates criminal cases ranging from simple to complex in nature * Sound knowledge of Bank products, systems, policies and procedures * Strong knowledge of criminal investigative techniques, related laws governing collection of evidence, court proceedings and financial/criminal trends * Manages programs/projects/ initiatives of low to moderate scope and complexity * Expert level professional role requiring in-depth knowledge/expertise in own field of specialty and working knowledge of broader related areas * Integrates the broader organizational context into advice and solutions within own area * Understands the industry, competition and the factors that differentiate the organization * Impacts a range of functional programs across own and related teams * Interprets guidelines, standards, policies, and results of analysis to inform decision making at senior levels * Builds stakeholder alignment in leading projects and activities * Works independently as the senior technical lead and guides others within area of expertise * Identifies and leads problem resolution for complex issues at all levels Education & Experience: * Undergraduate degree or equivalent work experience * 5+ years of experience Customer Accountabilities: * Conducts a variety of complex investigations, including AML, Sanctions/ABAC and Financial Crime * Applies sound methodologies to collect, preserve, and analyze evidence while staying current on global emerging risks and technology threats * Assesses and prioritizes files and investigates assigned cases ensuring proper protocols are in place and effectively applied * Works effectively with counterparts at other FI's, law enforcement, Non-Profits, and others in government within prescribed protocols to maximize opportunities for information sharing and to reduce TDBFG exposure * Conducts investigations in a professional and timely manner * Identifies and communicates procedural weaknesses to businesses * Identifies industry and typologies risk and trends for respective program areas and shares knowledge with appropriate stakeholders * Maintains and establishes working relationships with internal partners (e.g., HR, Employment Standards and Legal etc.,) for investigative purposes * Applies sound methodologies to collect, preserve, and analyze digital evidence in accordance with investigative mandate Shareholder Accountabilities: * Leads workstream by acting as a project lead for large or complex projects/initiatives in accordance with project management methodologies * Evaluates the effectiveness of processes/services and recommends/champions possible enhancements * Recommends improvements to escalation processes within the investigative unit and a feedback mechanism to relevant stakeholders * Plans and delivers efficient and cost-effective processes that support and promote the implementation of programs * Conducts internal and external research projects; supports the development/delivery of presentations/communications to management or broader audience * Adheres to enterprise frameworks or methodologies that relate to activities for respective business area(s) * Monitors service, productivity and assesses efficiency levels within own function and implements continuous process/performance improvements where opportunities exist * Consistently exercises discretion in managing correspondence, information and all matters of confidentiality; escalates issues where appropriate * Protects the interests of the organization - identifies and manages risks, and ensures the prompt and thorough resolution of escalated non-standard, high-risk issues * Runs analysis at the functional or enterprise level using results to draw conclusions, makes recommendations, assesses the effectiveness of programs/policies/practices * Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts * Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite Employee/Team Accountabilities: * Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and ensures timely communication of issues/points of interest * Shares industry knowledge for own area of expertise and participates in knowledge transfer within the team and business unit * Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques * Participates in personal performance management and development activities, including cross training within own team * Keeps others informed and up to date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities * Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices * Leads, motivates and develops relationships with internal and external business partners/stakeholders to develop productive working relationships * Contributes to a fair, positive and equitable environment that supports a diverse workforce * Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally Physical Requirements: Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100% * Domestic Travel - Occasional * International Travel - Never * Performing sedentary work - Continuous * Performing multiple tasks - Continuous * Operating standard office equipment - Continuous * Responding quickly to sounds - Occasional * Sitting - Continuous * Standing - Occasional * Walking - Occasional * Moving safely in confined spaces - Occasional * Lifting/Carrying (under 25 lbs.) - Occasional * Lifting/Carrying (over 25 lbs.) - Never * Squatting - Occasional * Bending - Occasional * Kneeling - Never * Crawling - Never * Climbing - Never * Reaching overhead - Never * Reaching forward - Occasional * Pushing - Never * Pulling - Never * Twisting - Never * Concentrating for long periods of time - Continuous * Applying common sense to deal with problems involving standardized situations - Continuous * Reading, writing and comprehending instructions - Continuous * Adding, subtracting, multiplying and dividing - Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes. Who We Are: TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you. Our Total Rewards Package Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more Additional Information: We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home. Colleague Development If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. Interview Process We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call. Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at ***************. Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.