Service Now Consultant
SRI Tech Solutions Job In Reston, VA
SRI Tech is an IT staffing and solutions firm that serves clients with a full range of IT services that we deliver effectively and efficiently. Ranked in the top 20% of the fastest growing companies in the US by Inc. 5000 - SRI Tech is fast growing & dynamic firm maintaining its speed to be one of the leaders in serving IT.
Job Description
Position Title: Service Now Consultant
Location: Reston, VA
Duration: 6 months Contract
Need Local or who can attend Face to face
Interview Process: Face to Face
Required Skills:
· 8 years' experience in continuous process improvement methodologies including ITIL , business
· process re-engineering, and/or quality management initiatives
· Significant demonstrated experience with ITIL business process reformation, re-engineering, and
· project management activities, with extensive Service Catalog and Service Request experience
· Expert level experience in Service Now Service Catalog and ServiceRequest design and implementation
· Expert level in Reporting based upon requests
· Expert level in Service-Now integrations to on-prem application including but not limited to SQL and
· WebServices (REST and SOAP)
· Expert level experience with workflow creation
· Experience working with/leading process reformation teams
· Knack for uncovering and recommending timely and high-impacting enhancements to day-to-day
· processes
· Desire to develop complex strategies to overcome cultural resistance to process-driven change
· Experience facilitating quality improvement efforts
· Excellent verbal and written communication skills
· Excellent leadership and problem-solving skills
· Experience with Service Now required, experience with Remedy is a plus
Qualifications
Bachelor's
Additional Information
All your information will be kept confidential according to EEO guidelines.
Quality Assurance Automation Tester
Charlotte, NC Job
Immediate need for a talented Quality Assurance Automation Tester. This is a 07+months contract opportunity with long-term potential and is located in Charlotte, NC (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job ID: 25-70008
Pay Range: $48 - $50/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
This role will focus in these areas, partnering with our Enterprise Observability, Sustain, and Testing teams to help ensure our platform is a reliable enterprise asset for our stakeholders to confidently leverage.
The ideal candidate is a strong team player, versatile in their skillset, loves to learn, and welcomes new challenges.
This role is focused on supporting our Cloud Native Gen AI Platform, both from a testing standpoint.
You would be working side by side with the engineers on the team to develop our automated testing suite, as well as independently building ways to perform health checks and load testing on the system.
This is not a Data Engineering Role.
Key Requirements and Technology Experience:
Key Skills; Quality Assurance Automation Tester. **Test automation; **Python - 5yrs exp - **Ability to write, test, and debug; **load testing and regression testing; ** familiarity with RESTful API services developed on AWS; ** familiarity with Software design; **Experience configuring and deploying CI/CD pipelines in Gitlab; ** AI models. **Must have excellent communication.
At least 5 years of experience in developing automated test frameworks in Python
Strong experience in developing performance test plans and performance test scenarios using requirements and design documents while specifying testing overview, approach, strategy, scope, architecture, environment, roles and responsibilities
Understanding of modern web application technologies, and architecture
Ability to design and implement testing methods for both end to end, and individual service layers of the application stack
Ability to identify bottlenecks in performance, and provide actionable information and suggestions
Ability to determine future performance needs and architectural changes based on the continued growth of the product
Excellent understanding of the QA process and lifecycle, from smoke test to integration to user-acceptance, to regression, to final release
Provide performance benchmark documentation of candidate releases
Familiarity with RESTful API services developed on AWS
Experience with Infrastructure as code (Terraform preferred).
Experience configuring and deploying CI/CD pipelines in Gitlab.
Experience working in an agile environment.
Our client is a leading Financial Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration.
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
Federal Region Manager, Infrastructure Strategy and Service Integration
Arlington, VA Job
Amazon Web Services (AWS) is the leading cloud provider, providing virtual infrastructure, storage, networking, messaging, and many other services to customers all over the world. AWS runs a globally distributed environment, operating at massive levels of scale. Businesses, from start-ups to enterprises, run their operations and applications on AWS's multi-tenant infrastructure. Governmental organizations are also looking to and depending on AWS for cloud solutions and services.
World Wide Public Sector is looking for an exceptional Region Manager to provide support to the Infrastructure Strategy and Service Integration Team in the Federal Delivery Organization. The Federal Delivery Organization is responsible for managing multiple concurrent region expansion work packages, task orders, service accreditations, risk mitigation strategies, and quality assurance functions.
You will join a cadre of program management, technical business development, and information security professionals on a proactive, results-driven team focused on improving our ability to deliver new capabilities to our customers. As a Region Manager, you will spend the majority of your time working with technical business leaders such as hardware and software engineering leaders and technical program managers to ensure contractual delivery of new Region designs and builds. Specifically, you will work with infrastructure, networking, operations, and security teams across AWS on new construction, building expansions, and network upgrades, while acting as a liaison with the customer to report construction and operational milestones and seek contractual approvals. You will work with AWS security teams and the customer on physical accreditation projects. You will also work with AWS service teams on capacity planning to ensure adequate physical capacity to launch new services.
The role requires working familiarity with the customer environment, and experience in the military or the intelligence community is preferred. You will draw upon a project management background and analytical problem solving skills to effectively support the delivery of industry leading, secure services to our national security customers.
This position requires that the candidate selected currently possess and maintain an active TS/SCI security clearance with polygraph.
Key job responsibilities
- Meet regularly with Amazon internal service teams to develop effective methods for ensuring timely delivery of contract commitments.
- Meet regularly with external Intelligence Community customers to solicit and aggregate community-level requirements.
- Develop and maintain high level work plans, risk management plans, and schedules.
- Develop and execute effective methods of communication among AWS and government stakeholders.
- Lead operational and contract performance discussions with customer stakeholders through formal program performance reviews and technical planning meetings.
- Participate in long lead infrastructure expansion plans, capacity requirements, and community-wide utilization forecasts.
- Identify and eliminate blockers, and identify and coordinate AWS resources needed to move workload development forward.
- Meet regularly with enterprise account managers to provide status, plan, and manage transfer of new opportunities from prospect to workload in progress.
- Participate in and support enterprise account manager customer engagements focused on moving from first call to active project/program moving to AWS.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
BASIC QUALIFICATIONS- Bachelor's degree
- 5+ years of program management experience in a related industry, including experience owning a program, leveraging formal project management methodologies, scoping requirements, planning milestones, and working with technical teams
- 5+ years of demonstrated ability to think strategically about business, product, and technical challenges
- 5+ years of experience presenting project milestones to audiences of different roles
- Current, active US Government security clearance of TS/SCI with polygraph
PREFERRED QUALIFICATIONS- MBA
- 5+ years of professional or military experience
- Experience with military or Intelligence Community design/build construction projects
- 10+ years of program management experience in a related industry, including experience owning a program, leveraging formal project management methodologies, scoping requirements, planning milestones, and working with technical teams
- 10+ years of demonstrated ability to think strategically about business, product, and technical challenges
- 10+ years of experience presenting project milestones to audiences of different roles Active project management certification Solid foundation in service-oriented and web service technologies
- Knowledge of the primary AWS services and experience implementing systems using AWS
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Sr. Business Value Specialist, AWS Cloud Economics
Arlington, VA Job
Are you passionate about helping organizations transform their business through cloud technology? Join AWS Cloud Economics, where you'll use your executive presence and strong communication skills to play a crucial role in helping customers understand and realize the financial benefits of moving to the cloud.
About The Role As an AWS Cloud Economics Business Value Specialist, you'll work with some of AWS' largest customers to build compelling business cases for cloud adoption. You'll combine your understanding of on-premises infrastructure with cloud knowledge to help customers see the path to transformation, while delivering high-fidelity financial analysis that drives decision- making.
Key job responsibilities
In this position, you will:
• Analyze customers' on-premises infrastructure and develop migration strategies that make financial sense
• Create compelling business cases to help customers understand the financial benefits of moving to AWS
• Partner with customers' finance and technology teams to identify and address cloud adoption barriers
• Build and present ROI models that demonstrate the value of cloud migration to key stakeholders
• Collaborate with AWS sales teams to help customers understand both technical and financial benefits of cloud adoption
• Share cloud migration best practices and cost optimization strategies with customers
• Work with customers' executive teams to align cloud strategies with business objectives
• Partner with internal AWS teams to develop and improve cloud economics
A day in the life
The AWS Cloud Economics team helps customers identify and quantify value creation opportunities at each stage of their journey to the cloud. We engage directly and collaboratively with customers, partners and internal AWS teams to deliver cloud value advisory expertise, business value case development, and Cloud Financial Management best practices and methodologies. The Cloud Economics team can help answer the customer question: “What value can I expect to achieve by using AWS?”
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
BASIC QUALIFICATIONS- 6+ years of experience with on-premises infrastructure (data centers, compute, storage, networking, databases)
- 6+ Experience in developing financial models and ROI analysis for IT infrastructure
- 6+ Experience creating and presenting business cases to stakeholders
- 5+ years experience with cloud computing concepts and migration strategies
PREFERRED QUALIFICATIONS- Strong analytical and problem-solving skills
- Experience with cloud solutions and virtual platforms
- AWS Cloud Certifications such as AWS Solution Architect Associate
- Experience with 3rd party commercial licensing (Oracle / MS SQL)
- Experience in working as a change and transformation agent
- Excellent communication skills with ability to translate technical concepts into business outcomes
- Ability to engage confidently with C-suite executives
- Master's degree
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,200/year in our lowest geographic market up to $220,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
Inside Sales Coordinator
Boca Raton, FL Job
Salary Range: $45,000 - $55,000 + Benefits (Medical, Dental, Vision, 401K, PTO etc)
National RX Pharmaceutical company of high-quality topical anesthetics and prescription medications is hiring a right-hand person for the Inside Sales Manager
The Inside Sales Coordinator is a hands-on, proactive administrative partner to the Inside Sales Manager. From supporting credentialing paperwork and organizing leads to tracking follow-ups and assisting with e-commerce forms, your work will directly fuel the team's ability to sell more effectively and efficiently.
Key Responsibilities
Credentialing Support: Assist new customers with credentialing documentation and ensure all paperwork is completed accurately and on time.
Administrative Support: Help the Inside Sales Manager stay organized by managing forms, documents, and client communications.
Sales Enablement: Prepare order forms, update lead trackers, and ensure timely follow-ups are scheduled.
CRM & Data Entry: Enter lead and customer data into CRM and keep records clean and up to date.
E-commerce Coordination: Track order submissions through our online platform and flag any delays or errors for immediate resolution.
Sales Campaign Prep: Coordinate materials and lists for outreach campaigns with the marketing and sales team.
Conference Logistics: Support Inside Sales Manager in preparing for conferences and follow-ups afterward.
Team Collaboration: Be a team player who collaborates with customer service, operations, and marketing to ensure a seamless experience for clients.
Qualifications
2+ years of experience in a coordinator, administrative, or support role-ideally in sales, healthcare, or customer-facing environments.
Experience with CRM systems and basic data reporting is preferred.
Associate or Bachelor's degree preferred, but not required.
Bonus: Familiarity with credentialing processes or healthcare paperwork.
Customer Onboarding Representative
Franklin, NC Job
Drake Software is a leading digital tax filing platform which offers customers professional digital and downloadable products that are easy-to-use, best-in-class technology, and provide unparalleled customer support. We are a trusted solution for all users including those with complex tax returns. We strive to attract and retain candidates who exemplify our values: performance, perseverance, progress and partnership. Drake Software is a member of the Taxwell family of products. We are an organization of forward thinkers looking to add industry experts to our growing team.
This role will primarily support Drake Software as we provide the tools and support tax professionals need to build their businesses and attract new clients. We are an organization of problem solvers continually looking for solutions to support our customers. Our customers know they can rely on Drake Software for comprehensive product excellence and value.
The Customer Onboarding Representative plays a critical role in ensuring the success and satisfaction of new customers. This role engages customers once they have completed their purchase to foster loyalty, strengthen business relationships, and support long-term retention. The Customer Onboarding Representative guides customers through the onboarding process, ensuring they are set up, and prepared for success in their first year with Drake Software.
Key Responsibilities:
Serve as the primary point of contact for new customers during the onboarding process.
Set appointments with new customers to initiate the onboarding process.
Actively engage new customers via phone and email to assist them in setting up their user accounts and uploading EFIN documentation.
Assist customers in data conversion.
Guide customers through the essential steps of software installation and setup.
Communicate effectively with customers using phone, email, and web-based tools, demonstrating proficiency in typing, grammar, and professionalism.
Send necessary resources and documentation to customers to aid in their onboarding process.
Assist customers with account-related transactions and inquiries, ensuring a seamless onboarding experience.
Identify and recommend appropriate products and services based on customers' business needs.
Track the status of customer onboarding, log activities in Salesforce, and contribute to scheduling, tracking, and reporting tasks as requested.
Become an expert in Drake Software products, maintaining a high level of product knowledge and service consistency.
Schedule and track customer interactions, keeping detailed and accurate records for reporting and process improvements.
Build trust with customers through proactive follow-ups, driving product adoption and encouraging renewal.
Support various projects and perform other duties as assigned by the Onboarding and Retention Manager.
Education and Experience:
1-2 years of experience in customer service, onboarding, account management, or a related field.
Strong written and verbal communication skills including clear explanations, active listening, and professional email/phone etiquette
Excellent organizational skills and attention to detail.
Ability to learn and become highly proficient with Drake Software products and services
Comfortable working independently and as part of a team.
Proficient with Microsoft Office
Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
Bonus Skills:
Familiarity with the tax preparation industry /Drake Software
Bilingual (English/Spanish)
Principal Memory System Design Architect
San Jose, CA Job
MediaTek's advanced Memory Design team in San Jose is looking for a high-performance senior memory design engineer and architect to define and architect memory designs and circuits for next generation ASICs for Cloud AI and Data center applications.
Primary job responsibilities include close collaboration with tier-1 ASIC customers in North America to define and enable System Technology Co-optimizations (STCO/DTCO) for embedded and 3D memory architectures and circuits in advanced nodes for high performance compute ASIC's targeting Cloud AI, Data Center Networking, Automotive and other Enterprise ASIC applications.
Understand requirements for multi-die chiplet based solutions for memory and compute dies on a single package in 2.5D and 3D architectures.
Optimize memory performance and bandwidth to enhance system PPA on 2.5D and 3D architectures.
Understand pros and cons of Through Silicon Via (TSV) based 3D stacking architectures for adoption in high performance memory and compute on single package solutions.
Collaborate closely with product and architecture teams to define, design, and develop high performance customized semiconductor memories including SRAM, CPU caches with different PPA requirements for Cloud AI and Automotive.
Mentor, guide, and direct other designers, while being hands-on in digital circuit design, especially targeting memories.
Highly organized and independent design engineer who can multi-task and closely collaborate with worldwide design and CAD teams.
Job requirements:
15+ years of hands-on experience in design of embedded memories (SRAM, TCAM) for high performance processors or ASICs in advanced nodes (3nm/5nm)
Knowledge of TSVs for silicon-to-silicon communication and chiplet based solutions.
Understanding of HBM die data path and bandwidth/interface requirements.
Good knowledge of advanced packaging techniques as applicable to advancing memory and compute performance across multi-chip solutions on single package.
Strong track record of offering innovative solutions (papers, patents), good understanding of technology roadmap and market for embedded memories.
Strong understanding of Digital Circuit design techniques in FinFet technologies.
Expert in SRAM/DRAM/HBM based designs.
Exposure to complete design cycle of SRAM memory and compiler development
Supervise layout engineers and review layout for optimality.
Have the ability to come up with comprehensive design verification plans, silicon bring-up plans for high-performance embedded memories.
Experience in using industry standard schematic entry tools, advanced transistor level simulators (XA, FINESIM), STA such as PrimeTime and Nanotime.
Experience with LEC tools (ESPCV)
Ability to review and coordinate layout activities
Silicon debug and bring up experience is required.
Working knowledge of scripting in Perl/Python
Willingness to collaborate closely with cross functional teams across the globe.
Salary range: $190,000 - $260,000
Employee may be eligible for performance bonus, short and long term incentive programs. Actual total compensation will be dependent upon the individual's skills, experience and qualifications. In addition, MediaTek provides a variety of benefits including comprehensive health insurance coverage, life and disability insurance, savings plan, Company paid holidays, Paid time off (PTO), Parental leave, 401K and more.
MediaTek is an Equal Opportunity Employer that is committed to inclusion and diversity to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
Data Quality Analyst
Portage, MI Job
Title: Data Quality Assurance Specialist
Duration: 6 Months.
In support of the Product Field Action team, implement quality standards, ensure and execute compliance on every stage of the process.
Assess potential risks, ensure compliance and give recommendations.
Take responsibility for all quality control aspects of the process (intake, record documentation, destruction, internal and external customer communications). Facilitates audits and regulatory inspections.
Coordinates quality trainings. This is an individual contributor role that requires the use of judgement in applying professional expertise and is expected to work independently with minimal supervision.
Roles typically require a university degree or an extensive amount of practical knowledge gained through experience.
Job requires an understanding and application of procedures and concepts of own discipline.
The job requires the ability to make judgements based on practice and previous experience.
This job typically requires a degree or equivalent and no experience.
Technical Support Specialist
South Jordan, UT Job
We are hiring for our client from banking industry.
Job Title: Customer Support Rep - IT
Duration: 12 months contract
Pay Rate: $21/hr.
Job Description
Responsible for high quality end-user technical support, related to enterprise software and hardware
An understanding of technology and the ability to apply that knowledge to support all existing systems
Provides investigation, diagnosis, resolution and recovery for hardware/software problems
Two to five years of proven, qualified related work experience in a comparable complex, high tech and fast paced work environment.
Responsible for high quality end-user technical support, related to enterprise software and hardware
Responsibilities include assessment, triage, research, training/education and resolution of incidents and requests regarding the use of application software products and/or infrastructure components in a fast paced 7x24x365 environment.
(Data Center), Marketing Manager
Milpitas, CA Job
Socionext America Inc. (SNA)
Socionext Inc., world's second largest fabless semiconductor company, designs, develops and delivers leading edge System-on-Chip custom silicon solutions to global customers. The company is focused on datacenter, compute server, networking, storage, artificial intelligence, automotive and industrial automation market segments that drive today's leading-edge services and applications. Socionext combines world-class expertise, deep enterprise class product development experience, and an extensive IP portfolio to provide differentiating solutions. Socionext Inc. is headquartered in Shin-Yokohama, and has offices in Japan, United States, Europe and Asia.
We are seeking a Marketing Manager for our Data Center business.
The primary responsibilities include but are not limited to:
Create Data Center market technologies inflexion insights
Develop Market Requirements Document (MRD) by engaging with market leading customers and capturing technology needs, systems roadmaps
Study emerging market and industry technology trends
Develop datacenter business opportunities and win strategies
Advocate IP offerings roadmap to customers and collect feedback
Working closely with management to drive all phases of customer design wins and execution
Requirements for this position
:
Bachelor's Degree in EE, Masters preferred
5+ years of successful experience in marketing and closing business
8+ years of experience with data center networking, storage and server products (knowledge of data center interconnects)
Must have experience in networking and storage industry. In depth knowledge of Storage applications is required. Familiarity with solid state storage is a plus.
Requires an excellent understanding of ASIC design and manufacturing flows, including a good grasp of the competitive landscape
Knowledge required - ASIC Marketing, CNICs/HBAs, PCIe, NVMe, Flash, SSD, SATA, SAS, iSCSI
Ability to guide products through development, including the definition and trade off analysis of architectures and new features for the components required for Data Center ASIC
Ability to lead with varied goals and objectives to achieve business unit's direction and purpose
Ability to use financial tools such as ROI and NPV analysis to build business cases.
Teamwork, dedication, strong communications and interpersonal skills
Some travel ~10%
Field Application Engineer
Annapolis, MD Job
Annapolis Micro Systems, Inc. is the leader in COTS FPGA-based computing. We have a unique and well-established product base and an exciting future in this growing market. Join our team of talented hardware and software professionals as we build and increase our presence in the Digital Signal Processing market space. Become a key part of a growing company able to design, manufacture, test, and support its own products.
Essential Job Functions:
Conceive, design, develop and test a wide range of applications leveraging our patented CoreFire FPGA Design Suite and targeting our industry-leading COTS FPGA computing products. Your responsibilities will often span from application conception through application deployment, including working with the sales team to win programs, working with customers to enumerate and understand requirements, architecting a robust system based on requirements, designing and implementing customer algorithms using our CoreFire FPGA Design Suite and C/Java/Matlab, testing implementations and systems using COTS FPGA computing products, and aiding with the integration of deployed systems. You will have the opportunity to work on a wide-ranging set of exciting customer and internal applications, implementing cutting-edge algorithms using industry-leading FPGA products with analog and digital acquisition/transmission technologies.
You will:
Support customers during both the sales and post-sales processes
Deliver technical presentations and CoreFire/Open Project Builder product demonstrations
Assist customers with hardware and software installation
Respond to customer questions
Communicate market trends and competitive information to Annapolis
Participate in trade shows
Author technical articles or documents to support marketing
Manage and support customer applications and programs internal to AMS
Travel to customer sites and corporate headquarters in Annapolis, MD
Requirements
Bachelor's Degree in Electrical or Computer Engineering or other relevant fields. Master's preferred
In-depth knowledge of DSP, data acquisition, or computational-intensive applications
3-5 years' applications engineering experience in relevant field
MatLab and/or other simulation tools experience
Strong programming skills with C/C++ required and Java optional
Knowledge of Intel and AMD FPGAs, EDA design tools, and architectures
System integration experience in VPX, VME, PCI
Hands-on system experience with Windows, Linux, VxWorks
Experience dealing with large government integrators, contractors, agencies, and labs
US Citizenship
Has received, or is willing to receive, a government-mandated vaccine
Clearance (any level) a plus
Benefits:
Medical, dental, vision, and prescription insurance, with 100% of all insurance premiums paid for by Annapolis Micro Systems
Life and long term disability insurance, with 100% of all insurance premiums paid for by Annapolis Micro Systems
401(k) plan
Flex Time
2 accrued weeks of paid sick leave
2 accrued weeks of paid vacation leave
8 fixed paid holidays and 2 paid floating holidays
Director Customer Operations
Santa Clara, CA Job
Astera Labs is a global leader in purpose-built connectivity solutions that unlock the full potential of AI and cloud infrastructure. Our Intelligent Connectivity Platform integrates PCIe , CXL , and Ethernet semiconductor-based solutions and the COSMOS software suite of system management and optimization tools to deliver a software-defined architecture that is both scalable and customizable. Inspired by trusted relationships with hyperscalers and the data center ecosystem, we are an innovation leader delivering products that are flexible and interoperable. Discover how we are transforming modern data-driven applications at *******************
Overview
As the Director of Customer Operations, you will oversee and lead all aspects of the company's customer operations. This role combines strategic leadership with operational expertise to ensure the creation of compliant, efficient, and scalable processes that support exceptional customer experiences. You will drive continuous improvement in customer-facing processes, manage a growing team, and ensure the operations of the company align with business objectives. This role requires ownership of end-to-end customer operations, including Sales Operations, Order Fulfillment, RMA Processing, and more.
Key Responsibilities:
Lead and scale a high-performing customer operations team with a focus on efficiency, compliance, and KPIs.
Own the full customer order lifecycle-from quoting to fulfillment and post-sales support.
Collaborate across supply chain, finance, IT, and legal to ensure seamless operations.
Drive process improvements, automation, and system scalability (ERP/CRM).
Ensure regulatory compliance (SOX/SOD) and maintain robust internal controls.
Build strong relationships with customers and stakeholders to elevate satisfaction and resolve issues proactively.
Required Skills & Experience
+10 years' experience in customer operations, sales operations, or a similar role, including 4 years in a leadership role.
Proven experience in leading and scaling high-performing teams, fostering collaboration and accountability across departments.
Expertise in developing and implementing efficient and compliant operational processes, including the ability to optimize workflows and eliminate inefficiencies.
Experience with SOX, SOD, and other regulatory standards, with a focus on creating and maintaining compliant processes.
Strong ability to analyze data and solve complex operational issues while improving performance.
Advanced experience with ERP systems (preferably Oracle) and proficiency in MS Office Suite, particularly Excel.
Strong project management skills, with experience driving cross-functional initiatives and managing multiple priorities in a fast-paced environment.
Exceptional verbal and written communication skills, with the ability to present complex information clearly to all levels of the organization.
The base salary range is USD 205,000 - USD 230,000. Your base salary will be determined based on your location, experience, and the pay of employees in similar positions.
We know that creativity and innovation happen more often when teams include diverse ideas, backgrounds, and experiences, and we actively encourage everyone with relevant experience to apply, including people of color, LGBTQ+ and non-binary people, veterans, parents, and individuals with disabilities.
System Integration Test Lead in Cupertino, CA
Cupertino, CA Job
Key Responsibilities:
Oversee preparation and execution of test readiness activities, including managing the transition from Surface-Mount Technology (SMT) to final assembly across all phases of product New Product Introduction (NPI) development
Plan, execute and complete build dry runs to ensure manufacturing test readiness for NPI builds, identifying potential issues before full production and generating daily build reports in clear, regular updates to engineers
Quickly identify, troubleshoot, and resolve any test-related issues that arise during the build process, ensuring minimal disruption and maintaining timelines
Create and implement strategic plans for addressing problems, ensuring timely and effective solutions
Work closely with engineering, manufacturing, and other cross-functional teams to ensure seamless communication and alignment on project goals and deliverables
Regularly track and report on the status of test progress, readiness, and outcomes, ensuring transparency and accountability throughout the project lifecycle
Continuously refine and improve test processes and methodologies to enhance quality, efficiency, and product maturity, ensuring compliance with industry standards and best practices
Ensure product test quality standard and manufacturing criteria are met
Minimum Qualifications:
BS or MS System/EE/SW Degree with 3+ years of relevant industry experience on product engineering testing , development
Deep understanding of system and hardware fundamentals and a background in the design of complex systems
Strong analytical and problem-solving skills, with the ability to lead & thrive in a fast-paced environment
Understands and deals well with rapid New Product Development cycles; remains flexible when faced with uncertainty and changes in direction
Experience with failure analysis and troubleshooting
Excellent communication, organizational, presentation and leadership skills with the ability to articulate complex issues clearly
Self motivated and proactive with demonstrated creative and critical thinking capabilities
Proficient in MacOS, iOS
Preferred Qualifications
Experience in managing cross-functional teams and collaborating with international Original Equipment Manufacturers (OEM) partners to facilitate the mass production of consumer electronics products
Manufacturing testing methodologies (HW & SW test validation)
Experience with program management is a plus
Prior experience with one or more of the following technologies: Acoustics, Display, Touch, Imaging Sensors, Motion Sensors, PCBA, Power or Battery
Experience with embedded system integration and development
Location: Cupertino, CA (Hybrid - Onsite Tuesday, Wednesday, Thursday & Remote Monday, Friday)
Type: 12-month Contract
Pay Rate Range: $70 - $80(DOE)
Submit resume to ***********************
David Gutierrez
************ ext110
************************
Senior Business Consultant
Long Beach, CA Job
About Us
Acumen Group is a Distribution ERP consulting firm with over 30 years of industry experience, founded by former distribution business owners. We help clients optimize operations and drive growth by implementing and supporting Infor ERP solutions-including Infor CloudSuite Distribution (CSD), SX.enterprise (SX.e), Total Warehouse Logistics (TWL), and Infor Warehouse Management System (WMS).
Our culture is built on trust, communication, collaboration, and accountability. We value entrepreneurial thinking and continuous improvement, both internally and with our clients.
Job Summary
We are hiring a Senior Business Consultant with experience in wholesale distribution and Infor ERP systems.
You'll lead client ERP implementations, design solutions to complex distribution challenges, and serve as a trusted advisor. This role follows a flexible hybrid work model: at least one day a week onsite at our Signal Hill, CA office, with the rest remote.
Responsibilities
Lead full lifecycle implementations of Infor CloudSuite Distribution (CSD)
Analyze client operations and design ERP-driven solutions
Support sales efforts with solution strategies and product demonstrations
Advise clients on distribution best practices across procurement, inventory, warehousing, sales, and finance
Develop and deliver tailored training and documentation
Serve as primary point of contact and ongoing advisor to clients
Requirements
5+ years' experience working with wholesale distribution businesses
5+ years' experience with Infor CloudSuite Distribution (CSD) and/or SX.enterprise (SX.e)
Strong understanding of distribution workflows and ERP integration
Background in accounting or financial operations (CPA preferred)
Bachelor's degree or equivalent experience
Must be based in Southern California and able to commute to Signal Hill, CA 1 day/week minimum
Preferred Qualifications
Experience working within a distribution company (not just consulting)
Expertise in ERP project management or software training
Proficiency with reporting/analytics platforms (e.g., Birst, Power BI)
Strong communication and organizational skills
Self-driven with ability to work independently and collaboratively
Benefits
401(k) with company contribution
Medical, dental, and vision insurance
Life insurance and HSA options
Paid time off (PTO) and paid holidays
Tuition reimbursement and professional development support
Bonus opportunities
Hybrid remote
Schedule
Monday to Friday
8-hour shifts
Periodic Travel, Onsite and Weekend work as needed to support customers and implementations
Hybrid work model (minimum 1 day/week onsite)
Sales Operation Specialist
Milpitas, CA Job
About the Company:
STATS ChipPAC is a leading semiconductor back-end manufacturing and technology services provider with a global presence. The company offers a wide range of turnkey services in semiconductor package integration design, wafer bumping, package assembly, final test, and more. STATS ChipPAC serves various industries such as mobile, communication, automotive, and industrial, utilizing advanced technologies like wafer-level packaging and System-in-Package.
What we are look for:
The role focuses on developing reporting dashboards and conducting data analytics to provide actionable insights into sales performance and market trends. Key responsibilities include creating reports using global sales data, performing win/loss and pipeline analysis, and supporting strategic business decisions through data-driven insights. The analyst will collaborate cross-functionally with factory, business units, and sales teams to enhance forecasting, customer engagement, and process improvements.
Responsibilities:
1) Reporting and Dashboard
· Using global sales and related data to create intuitive reporting and dashboards for senior management to drive insights into sales and business performance.
· Collaborate with teams across the company, including those in factories, sales, and business units to optimize process and systems related to forecast, New Product Introduction conversion to drive successful QoQ and YoY performance.
· Provide Factory Review Reporting to Factory Champions
· Provide Win/Loss analysis to Management
· Provide Pipeline and Sales Funnel Analysis to Management
· Provide RFQ to HVM Trends and Analysis
· Participate in projects to improve Data Quality/Reporting
· Set up Easy to use Dashboards and Reports for Sales in Salesforce.
2) Analytics
· Provide insights into market demand and customer behavior with strong data analytics to help drive the best-in-class sales strategy and customer engagements.
· Provide strong support to Business Units, Factory and Sales on business trends and customer trends analysis.
· Participate and engage in other strategic deep analytical projects relevant to the company performance.
· Utilize Semiconductor process knowledge to determine trends and issues.
· Utilize SAP, Salesforce, Tableau, QlikView tools to analyze data
· Assist with Data Quality based on Trend anomalies
· Provide Support and initial troubleshooting of production issues.
Qualifications
· Bachelor's degree with solid analytical and technical background
· 5 years of relevant experience in Sales operations data analytics, preferably in the semiconductor and electronics industries.
· Tech-savvy with experience in Salesforce, Tableau, SAP, QlikView and Excel
· Strong understanding of the sales process to support the sales team
· Analytical skills to interpret sales data to make suggestions on how to improve the sales process
· Strong organizational skills and attention to detail
· Excellent communication and facilitation skills
· Strong interpersonal skills for cross-functional and international collaboration
· Self-motivated with a drive to succeed.
· Proficiency in Chinese a Bonus, must speak fluent English
· Advanced Analytics in Data Mining and AI is a plus.
· Relevant training and/or certifications in Salesforce, Tableau, QlikView preferred
· Exposure to Semiconductor OSAT Business a Plus
Revenue Cycle Manager
Murray, UT Job
About us
We are a rapidly growing healthcare platform dedicated to enhancing patient outcomes and optimizing healthcare operations. We support podiatry clinics by managing business operations, allowing providers to focus solely on delivering exceptional patient care. Through strategic acquisitions and operational improvements, we are expanding our network and leveraging a data-driven approach to growth. Our mission is to provide accessible, high-quality care while driving sustainable expansion and operational excellence across our clinics.
Position Summary
The Director of Revenue Cycle Management (RCM) will lead and oversee the entire revenue cycle process, ensuring efficient billing, coding, collections, and payer relations. This individual will manage both domestic and international RCM teams, as well as our third-party EHR/RCM provider, to drive best practices, maximize reimbursements, and improve operational efficiencies. The Director will work closely with leadership, finance, and clinic operations teams to ensure seamless revenue cycle performance while maintaining compliance with all regulatory standards.
Essential Duties and Responsibilities RCM Leadership: Develop and implement a comprehensive revenue cycle strategy aligned with our financial and operational goals.
Billing & Coding Oversight: Manage billing and coding operations, ensuring compliance with regulatory guidelines and optimizing reimbursement processes.
Vendor & Partner Management: Act as the primary liaison with our third-party EHR/RCM provider, ensuring effective collaboration, issue resolution, and continuous improvement in system functionality.
International Team Management: Oversee and coordinate the efforts of international billing and coding teams, ensuring efficiency, accuracy, and adherence to best practices.
Revenue Optimization: Identify opportunities for revenue cycle improvements, including streamlining workflows, reducing denials, and enhancing collection processes.
Compliance & Risk Management: Ensure all revenue cycle operations comply with federal and state regulations, payer requirements, and industry standards.
Data-Driven Decision Making: Utilize key performance indicators (KPIs) and reporting tools to track revenue cycle performance, identify trends, and implement corrective actions.
Cross-Department Collaboration: Work closely with clinic administrators, finance teams, and leadership to ensure a seamless revenue cycle and address operational challenges.
Knowledge, Skills and Abilities
Proven ability to analyze financial and operational data to drive performance improvements.
Excellent leadership, communication, and problem-solving skills.
Strong knowledge of regulatory compliance, including HIPAA, CMS, and payer policies.
Proficiency in EHR/RCM systems (AdvancedMD experience a plus).
Education & Experience
Bachelor's degree in healthcare administration, Business, Finance, or a related field
Minimum of 7-10 years of experience in revenue cycle management, preferably in multi-location or specialty healthcare settings.
Strong knowledge of medical billing, coding (CPT, ICD-10), payer contracts, and reimbursement methodologies.
Experience managing third-party RCM vendors and international billing teams.
Wireless Network Engineer IV
Greenville, NC Job
Optomi, in partnership with an industry leading Healthcare organization, are in search for a Wireless Network Engineer IV. This will be a direct hire, hybrid role where the candidate will be expected to be on site in the clients Greenville, NC location 1 day a week.
Responsibilities:
Serve as the lead Wireless Engineer, partnering with vendors and stakeholders to manage and execute wireless networking projects.
Operate and maintain Cisco wireless infrastructure, including Cisco 9800 WAN controllers, 9166 APs, DNA Center, and ThousandEyes for monitoring and diagnostics.
Utilize Ekahau for wireless assessments and optimization of existing sites; provide recommendations for architectural improvements and device integration.
Analyze and report wireless network performance using tools such as Catalyst Center; implement monitoring solutions to ensure stability and reliability.
Lead wireless network initiatives, including troubleshooting, policy assessment, and resolving issues related to guest connectivity, anchor controllers, and overall network architecture.
Stay up-to-date on industry standards, specifically in telephony, video, and wireless technologies, to support operational and strategic goals.
Support a high-pressure environment with rapid onboarding to address backlog issues and large-scale wireless initiatives.
Balance operational work (50%) with future-focused architecture redesigns and project implementations (50%) to meet organizational goals over the next year.
Collaborate with Level 1 support and MSPs to assess wireless policies, provide feedback, and enforce best practices.
Provide technical leadership for large-scale wireless deployments, guiding the team through challenges and delivering long-term solutions.
Preferred qualifications:
Preferred certifications: CCNP Wireless or above.
Experience in healthcare environments or medical centers is a plus.
Logistics:
Hybrid role (1x a week in Greenville, NC)
Up to $152,000 base salary
Relocation bonus
Annual bonus
If this role applies to you, or someone you may know, apply today!
IMS Mainframe Subject Matter Expert (SME) Opening #482610
Jersey City, NJ Job
*Date Posted*: 05/13/2025 *Hiring Organization: *Rose International *482610 *Job Title:* IMS Mainframe Subject Matter Expert (SME) *Work Model:* Hybrid *Shift*: 2-3 days per week onsite *Employment Type*: Temporary
*Estimated Duration (In months)*: 13
*Min Hourly Rate($):* 70.00
*Max Hourly Rate($)*: 80.00
*Must Have Skills/Attributes*: COBOL, DB-2, IMS, JCL, MVS, SME, Testing
*Job Description*
Only qualified IMS Mainframe SME candidates located near the Jersey City, NJ 07310 area to be considered due to the position requiring an onsite presence (2-3 days in office, 2-3 remote)
*Education*
• Bachelor's (BS) degree in Computer Science Information Systems or related field
*Qualifications*
• 10 plus years of relevant experience in IMS
• Advanced working knowledge and programming experience using IBM IMS for both Data Base DB processing and Data Communications DC processing via MFS screens and MQ data transfer
• High-level expertise coding in COBOL for batch programs and batch and online IMS programs
• High-level expertise using TSO MVS JCL DB2 VSAM NDM SFTP ChangeMan and InfoMan knowledge of RACF security
• SME experience in systems analysis and programming of software applications
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements
SME support and maintenance of old legacy mainframe IMS Accounts system ensuring stability, efficiency and continuity via careful monitoring of online and batch components of the system
Provide proactive accurate and quick response on any inquiries coming from the business clients technology partners audits etc
Ensure availability of IMS and DB2 application databases for both business and technical support areas through careful monitoring of daily support
Very strong IMS DB2 COBOL technical skills application along with institutional knowledge of the markets Account Reference data
Provide application SME knowledge in transition of application data and functionality to the strategic application to allow legacy application retirement
*Key Responsibilities*
• Conduct tasks related to application stability SME support risk technology implement application enhancements to meet specific tech mandatory or business requirements
• Independently work on all phases of development process and analysis design construction testing and implementation as well as provide user and operational support
• Utilize in-depth specialty knowledge of IMS environment to analyze complex problems or issues provide evaluation of business processes system process and industry standards and make evaluative judgment
• Consult with users or clients and other technology groups on issues recommend straightforward and quick resolution or issue fix
• Ensure essential procedures are followed and help define operating standards and processes
• Must have the ability to operate with a limited level of direct supervision
• Can exercise independence of judgment and autonomy
• Acts as SME to senior stakeholders and or other team members
• Appropriately assess risk when business decisions are made demonstrating particular consideration for the firm's reputation and safeguarding Client its clients and assets by driving compliance with applicable laws rules and regulations adhering to policy applying sound ethical judgment regarding personal behavior conduct and business practices and escalating managing and reporting control issues with transparency
*\*\*Only those lawfully authorized to work in the designated country associated with the position will be considered.\*\**
*\*\*Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.\*\**
*Benefits:*
*For information and details on employment benefits offered with this position, please visit here. Should you have any questions/concerns, please contact our HR Department via our secure website.*
*California Pay Equity:*
*For information and details on pay equity laws in California, please visit the State of California Department of Industrial Relations' website here.*
*Rose International is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender (expression or identity), national origin, arrest and conviction records, disability, veteran status or any other characteristic protected by law. Positions located in San Francisco and Los Angeles, California will be administered in accordance with their respective Fair Chance Ordinances.*
*If you need assistance in completing this application, or during any phase of the application, interview, hiring, or employment process, whether due to a disability or otherwise, please contact our HR Department.*
*Rose International has an official agreement (ID #132522), effective June 30, 2008, with the U.S. Department of Homeland Security, U.S. Citizenship and Immigration Services, Employment Verification Program (E-Verify). (Posting required by OCGA 13/10-91.).*
#UNI
Job Types: Full-time, Temporary
Pay: $70.00 - $80.00 per hour
Benefits:
* 401(k) matching
* Dental insurance
* Health insurance
* Health savings account
* Vision insurance
Schedule:
* 8 hour shift
* Monday to Friday
Application Question(s):
* Do you currently have hands-on experience with IMS (Information Management System) on the mainframe in a Financial Services environment?
* Do you have advanced-level experience coding COBOL programs for both batch and online IMS environments?
* Are you proficient with DB2, JCL, and other mainframe tools such as TSO, VSAM, ChangeMan, and RACF?
* Are you authorized to work on Rose International's W2 without sponsorship?
Education:
* Bachelor's (Required)
Experience:
* IMS: 10 years (Required)
Ability to Commute:
* Jersey City, NJ 07310 (Required)
Work Location: In person
Audio Solution Manager
Santa Clara, CA Job
Key Responsibilities
Conduct in-depth market and customer research to understand the characteristics and positioning of customer products. Accurately gather customer audio requirements and provide insights for optimizing the company's audio solutions.
Engage with customers during the pre-sales phase to clarify audio requirements, provide expert consultation, and present customized solutions to support business negotiations. During the project implementation, analyze product scenarios to tailor and optimize solutions, monitor progress, troubleshoot technical issues, and ensure project success and high-quality audio performance.
Gather market and customer feedback to enhance audio solutions. Organize technical events to showcase the company's strengths, communicate with potential customers, expand brand influence, and secure new business opportunities.
Qualifications
Master's degree or higher, preferably in audio technology, Electrical Engineering, Acoustics, or a related field.
5+ years of experience in the audio industry, with preference given to candidates with entrepreneurial experience in the field.
Strong foundation in audio technology, familiarity with audio system architecture, and the ability to design and optimize audio solutions.
Excellent cross-cultural communication and collaboration skills with experience in international project coordination.
Strong interpersonal and teamwork skills with the ability to effectively communicate with multiple stakeholders and drive collaboration.
The base pay range for this role is between $140,000.00 to $190,000.00 annually and your base pay will depend on your skills, qualifications, experience, and location.
Lead UI Designer
SRI Tech Solutions Job In Columbia, MD
SRI Tech is an IT staffing and solutions firm that serves clients with a full range of IT services that we deliver effectively and efficiently. Ranked in the top 20% of the fastest growing companies in the US by Inc. 5000 - SRI Tech is fast growing & dynamic firm maintaining its speed to be one of the leaders in serving IT.
Hi,
Please find the below position and respond back to me at ****************************
Position: Tech Lead UI Designer
Location: Columbia, Maryland
Duration: 3 months
Job Description:
Apply heuristics to design problems involving color or font choice, layout, photography or spot art, etc. Create individual brand elements, visual design templates, streaming and rich media applications, and design prototypes Create/Maintain branding standards and style guides Tool Expertise in Adobe Photoshop, Illustrator
Developing storyboards, visual mockups for applications Developing flash components for web applications Developing rich internet applications using Flash, Flex. Develop 2D and 3D Animation using Flash. Develop Flash /Director based customer Animations Develop Flash Based Streaming Video applications Develop Flash Based Streaming Video applications Tool Expertise in Adobe Flash, Adobe Flex builder, Director
1-2 years' experience in User interface Design Will work closely with Agile programmers , product users and other stakeholders of a tool to build the user interface for the tools
Additional Information
SRI Tech Solutions Certified Minority Business Enterprise | An E-Verify Employer SRI Tech Solutions is an equal opportunity employer and does not discriminate on the basis of race, color, gender, religion, age, sexual orientation, national origin or citizenship status or ethnic origin, disability, marital status, veteran status, or any other occupationally irrelevant criteria.