Customer Service Associate jobs at SRS Distribution - 1980 jobs
Customer Service Representative
Weather Shield Windows and Doors 4.3
Medford, WI jobs
Weather Shield, now a part of the Pella Family of Brands, is seeking a CustomerService Representative. This role is to provide the best customerservice for our customers in alignment with the business objectives and goals of the organization. You will assist customers and other team members regarding product, pricing, status of orders, or any other questions they may have. This is a fulltime onsite position that reports to the Medford, WI office. Hours are generally 8am - 5pm central time, with rotational coverage of 7am shift and 6pm shift.
This is a welcoming team that is ready to provide training. This position is perfect for someone that enjoys helping others, takes pride in contributing to a team, and has strong computer skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responding to phone calls from customers and be a proactive voice of the company to them.
Identify and enter no-charge orders, credit memos and returns.
Research and resolve problems regarding orders.
Assist sales reps with product and procedural issues.
Respond to customer inquiries in a timely manner.
Follow up on orders that need attention.
Assist customers in learning our systems and using our tools.
Work with customers to fulfill their window and door buying needs.
Suggest additional products/options where appropriate.
Train and provide guidance to new team members to enhance customerservice.
Suggest improvements to systems and procedures.
Help to implement changes that improve quality and efficiency.
Test new and updated programs.
Perform other job-related duties as necessary to fulfill responsibilities of the position.
Process Job Site service requests.
KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
Excellent verbal and written communication skills, good reasoning skills and attention to detail
Ability to prioritize and organize work, analyze problems, offer suggestions and question inconsistencies.
Must be organized and have a friendly, courteous, helpful and positive attitude.
EDUCATION: High school diploma or equivalent preferred.
EXPERIENCE: Varying levels accepted.
COMPUTER SKILLS: Keyboarding skills, familiarity with general business applications.
PHYSICAL DEMANDS: Ability to sit for extended periods of time. Physical activities required are finger dexterity necessary to operate equipment used in the position, talking, seeing and hearing. Walking, sitting, bending/stooping, pushing/pulling and minimal unassisted lifting (up to 20 pounds) associated with the job duties is required.
EMPLOYEE ACKNOWLEDGEMENT:
This job description describes the general nature and level of work performed by employee assigned to this position. It does not state or imply that these are the only duties and responsibilities assigned to the job. The employee may be required to perform other job-related duties as requested. All requirements are subject to change over time, and to possible modification to reasonably accommodate individuals with a disability.
$34k-39k yearly est. 5d ago
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Customer Service Representative
Hometeam Pest Defense 4.3
Naples, FL jobs
As a HomeTeam CustomerService Representative, you can expect to: Provide positive customer experiences that significantly affect the customer's likelihood to continue to use and buy additional service from HomeTeam Pest Defense. Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below.
The CustomerService Representative regularly communicates with internal and external customers of HomeTeam Pest Defense.
Provide information to prospects and initiate new service Answer questions, research problems, resolve issues, provide pricing (non-termite), schedule service(s) and provide closure for customers Interact with customers/prospects by scheduling various pest and builder related services using the Route Point software Resolving customer problems with invoices and billing questions Conduct telephone conversations with customers about issues surrounding their service in a professional manner Enter service-related notes in system software Provide general marketing information to prospects and customers as requested Conduct follow-up telephone calls with customers for re-treats, initial services, and current customers as directed Maintain customer files on computer and in filing system Validate technician paperwork for completeness and accuracy File Technician paperwork in customer files Update notes in system with technician and other employee customer information Print, distribute, and review service tickets for technicians Have a basic knowledge of technician's job and processes of company's treatment processes Properly follow HomeTeam Pest Defense telephone etiquette procedures Ability to calm and diffuse angry customers Escalate appropriate inquiries or problems to managers Collect and reconcile payments received by technicians Minimum Requirements: Must have 1 year of previous customerservice experience Entry level customerservice skill and technique Basic / entry level understanding of computers Entry level skill on use of company telephone features and how to use them Must be 18 years or older with a high school diploma or GED Physical Demands / Working Environment: Candidates must meet physical job requirements and safely perform the job duties with or without accommodation There's plenty of perks too! Competitive pay $$ $18 Hourly sales commission opportunity Comprehensive benefits package including medical, dental, vision Company paid life & AD&D insurance 401(k) plan with company match up to 6% Employee stock purchase plan Paid Time off and holidays Employee discounts Tuition reimbursement Dependent scholarship awards An opportunity to advance within the company Recognition for a job well done A friendly work environment Employee referral bonuses The opportunity for professional growth and respect that comes from working for an industry leader Why HomeTeam? xevrcyc · HomeTeam is the 1 pest management company to homebuilders · Currently performs more the 2,000,000 services a year · The company has exclusive technology with its unique Taexx built-in pest control system during a home's construction · Pest Management Industry is growing and is a recession resistant line of business · Women's Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace.
· HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), Headquartered in Atlanta, GA HomeTeam is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
$18 hourly 2d ago
Pension Sales Associate
Walton Global 4.9
Scottsdale, AZ jobs
Overview of the Company
With more than 47 years of experience, Walton is one of North America's leading land experts and a premier global real estate investment firm. Founded in 1979, Walton currently manages over US$ 4.54 billion of real estate assets in the United States and Canada, with more than 89,000 acres under management. The head office is in Scottsdale AZ, USA and we have offices located in the UAE, Southeast Asia, China and Canada.
We are a fast-paced environment, who promote flexibility and authenticity to ensure employees can manage their day and meet both work and personal commitments.
Position Summary
Walton Global is seeking a motivated and driven Pension Sales Associate to support our U.S. Capital Markets team. This role will partner closely with Territory Managers to expand Walton's footprint within the pension, endowment, and institutional consulting channel. The ideal candidate is licensed, energetic, and eager to build a career in the institutional alternative investment space.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
· Assist Territory Managers in identifying and targeting pension plans, Taft-Hartley funds, foundations, endowments, and institutional consultants in assigned regions.
· Support outreach campaigns through email, phone calls, virtual meetings, and data research to drive new business pipeline.
· Prepare and customize marketing materials, meeting summaries, and follow-up communications.
· Coordinate and help schedule Territory Manager meetings, roadshows, events, and conference participation.
· Track engagement activities and manage CRM updates to ensure accuracy and visibility across teams.
· Develop product knowledge across Walton's suite of land investment strategies and income-focused offerings.
Minimum Qualifications (Knowledge, Skills, and Abilities)
· Series 7 and 63 licenses required (or ability to obtain within 120 days).
· 1-3 years of sales or distribution support experience in financial services, ideally within the pension or institutional channel.
· Strong communication and relationship-building skills.
· Familiarity with alternative investments, real assets, or private funds preferred.
· Self-starter with excellent organization and follow-through.
· Ability to work independently in a remote environment.
· Proficiency with CRM systems and Microsoft Office Suite.
Why Walton
Competitive pay and benefits
Opportunities to grow and develop skills in multiple disciplines
Fun, energetic co-workers who share the same core values and strategies
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.
We would like to thank all applicants for their interest in this position; however, only those selected for interviews will be contacted.
$37k-49k yearly est. 4d ago
Internal Sales Associate
Walton Global 4.9
Scottsdale, AZ jobs
Overview of the Company
With more than 47 years of experience, Walton is one of North America's leading land experts and a premier global real estate investment firm. Founded in 1979, Walton currently manages over US $4.54 billion of real estate assets in the United States and Canada, with more than 89,000 acres under management. Our headquarters is located in Scottsdale AZ, USA and we have offices located in Canada, Dubai, Japan, Tokyo, Manila, and Hong Kong.
We are a fast-paced environment, who promote flexibility and authenticity to ensure employees can manage their day and meet both work and personal commitments.
Position Summary
This job is open to candidates either located in Scottsdale, AZ for a hybrid position, or remote in the US.
The Internal Sales Associate will represent Walton as an internal wholesaler by educating registered representatives and registered investment advisors (collectively “Advisors”) in specified US sales territories with respect to Walton and its projects offerings.
Essential Duties and Responsibilities
The essential functions include, but are not limited to the following:
· Assist Capital Markets with educating Advisors and Advisor's clients on Walton structure and the benefits and risks of investing in Walton project offerings.
· Provide information and respond to questions in order to allow Advisors to comply with applicable FINRA and SEC rules and regulations.
· Responsible for managing the External's schedule by: achieving a minimum level of daily calls and other activity metrics, promoting sales/marketing initiatives and establishing relationships by calling new and existing Advisors, establishing one-on-one meetings with Advisors, scheduling/coordinating seminars, client events and due diligence meetings, setting up presentations/web presentations, maintaining relationships with Advisors and coordinating follow-up contact with such Advisors, and representing Walton, which includes attending Industry Conferences and Due Diligence Meetings.
· Maintain familiarity with Walton's standard concepts, practices, and procedures and those of the Sales department in particular.
· Maintain an understanding of Financial Industry, FINRA, Broker Dealer and registered investment advisor relationships, and more specifically Walton's investment structures.
· Comply with the applicable FINRA, SEC and Walton's internal compliance requirements at all times.
· Maintain familiarity with Walton Due Diligence and Project Specific presentations
· Maintain a high level of knowledge with respect to current events, the industry and marketplace in which Walton participates and Walton projects.
· Perform other duties as assigned.
Qualifications
SIE, Series 7 or 22 or 82 (minimum of 2 licenses) are required
Series 63 licenses is required
Experience in the financial services, mutual fund, real estate investment or development industry is an asset
Knowledge of securities industry or ability to quickly understand the securities industry
Ability to accommodate a flexible schedule and travel when needed
Excellent presentation and communication skills
Professional, strategic, analytical, organizational, and interpersonal skills
Proactive and performance driven
Able to work under pressure in a fast-paced environment
Ability to adapt easily to changing department needs and dynamics
Ability to effectively present to large groups and individuals
Proficiency required in Microsoft Office (Word, Outlook, Excel 2007)
Customer relationship management (CRM) applications
Why Walton?
Competitive pay and benefits
Opportunities to grow and develop skills in multiple disciplines
Fun, energetic co-workers who share the same core values and strategies
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) of this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the employee(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an at will relationship.
The company is an equal opportunity employer, drug-free workplace, and complies with ADA regulations as applicable.
We would like to thank all applicants for their interest in this position; however, only those selected for interviews will be contacted.
$37k-49k yearly est. 3d ago
Customer Service Representative
Acoustical Solutions 3.7
Richmond, VA jobs
Are you passionate about providing exceptional service? Do you thrive in a fast-paced, environment? Do you love to solve problems? Look no further! We're seeking a CustomerService Representative to join our team.
About us: We are a growing acoustical product manufacturer who is forward thinking, believes in continuous improvement that values integrity and innovation.
Brief Summary: The CSR or CustomerService Representative serves as the first point of contact for customers who have questions or issues related to a company's products or services.
ACTIVITES/TASKS
Manage a high volume of incoming phone calls.
Answers / manages phone calls, voice mails, emails, and other communications. Fields all customer inquiries and responds to / manages same. Directs customers to other staff when additional technical assistance is needed.
Generate sales leads or upsell opportunities if possible
Identify and assess customer needs to achieve satisfaction
Build sustainable relationships with customer accounts through open and interactive communication
Troubleshoot and investigate customer inquiries or complaints.
Ensure excellent service standards and maintain high customer satisfaction.
Participates in the daily management process every day. As for all team members, this role also tracks / plots data as assigned, and leads problem solving initiatives as assigned.
Supports and fully participates in the company's continuous improvement processes. “Follows and Lives” the company's stated values.
Flexibility to work extended hours and overtime as required to support inquiries Nationwide
Uses customer complaints and review feedback to improve website design, service offerings, and customer satisfaction. Assists with responses and resolution of customer issues and complaints.
Oversees corrections and improvements to product offerings to ensure accurate, competitive product positioning.
Regularly evaluates competitors with respect to pricing, delivery, service, quality, etc. and works with required production, sourcing, and web developers to offer best value in the industry.
Other duties and projects as may be assigned.
PHYSICAL REQUIREMENTS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Extensive time spent sitting at a desk typing and speaking on phone
Ability to work in a high stress, face paced environment
Periodically subject to construction or warehouse environments
PROFESSIONAL COMPETENCIES DESIRED
AS degree in related field or relevant work experience in manufacturing / ERP environment. BS degree preferred but not required.
APICS or similar certifications preferred. (Company supports earning or continuing relevant certifications)
A minimum of 3 years' work experience in a customerservice role required.
High proficiency in Microsoft Office suite required. ERP data entry experience preferred.
Self-motivated, high-energy level and a “willingness to go the extra mile”.
Excellent writing and verbal communication skills.
Strong follow-through skills to complete tasks “on time” and accurately.
Knowledge of Bill of Materials and Production Routers.
Excellent communication skills and a positive attitude
Strong problem-solving abilities
Patience and empathy
Ability to multitask and prioritize effectively
Quick learner who pays attention to detail
SAFETY REQUIREMENTS
Adheres to Acoustical Solutions Health & Safety manual
Attends all company safety meetings.
Ability to lift 25 pounds.
Wears appropriate PPE when required.
PERKS:
Competitive salary and benefits package
Opportunities for growth and advancement
Fun supportive team culture
$24k-32k yearly est. 5d ago
Customer Service Representative
Sixaxis, LLC 4.2
Sumter, SC jobs
SafeRack produces World-Class products that are proudly made here in America. We work diligently to innovate new products and processes that drive safer, smarter, and more effective solutions. Our state-of-the-art manufacturing facility has been expanded multiple times over the past decade to accommodate our growth. We offer competitive weekly pay, excellent health benefits, and a fantastic clean working environment.
The positions are located in our Sumter, SC location.
Description:
Answers internal, external, and customer / vendor inquiries on placement and status of orders and purchase orders, address any discrepancies and determine what corrective action should be taken. Provide assistance / coordination between internal SafeRack departments and external customers. Processes entries, prepares and files commercial documentation and assists with calculations/report preparation as needed.
Key Responsibilities:
Administrative tasks for managing assigned Regional Area Manager (RAM) accounts.
Customer Information: Assists in the entering of information for customers, distributors and updates information as necessary.
Including but not limited to entering, updating and processing sales orders, purchase orders, coordinating/releasing for fabrication, etc. in all systems
Field Issue / Returned Product: processes orders accordingly (warranty / replacement / repair / etc.) - distributes / releases, ensuring capture of everything as directed from Technical Resources
Build rapport with customers - responding to customer or distributor questions on order status, discrepancies in billing or delivery, determining appropriate corrective action including back-up for RAM as necessary
Receive/send all customer drawings, maintain due dates current in system
High level product and process knowledge to answer internal/external customer queries
Other responsibilities as assigned or required.
Skills and Requirments:
A results-oriented individual who thrives working in a fast-paced environment
3+ years of CustomerService experience working in a Manufacturing environment
Experience with Microsoft Office - Outlook, Word, Excel
A results-oriented individual who thrives working in a fast-paced environment
Works well in a team environment to honor SafeRack's Customer 1st Philosophy
Strong written and verbal communication skills
Ability to problem-solve while following process guidelines
Benefits include:
Health, Dental and Vision Insurance
Health Savings Account (HSA)
Flexible Spending Accounts (FSA)
Accident Insurance Plan
Critical Illness Insurance
Short-Term & Long-Term Disability
Life Insurance
Employee Assistance Program (EAP)
LegalShield Plan
IDShield Plan
Pet Insurance
401(k) Plan with company match
Tuition Reimbursement
Paid Time Off
Weekly pay
Equal Opportunity Employer Veterans/Disabled
$24k-32k yearly est. 6d ago
Member Services Specialist
The Richmond Group USA 3.6
Richmond, VA jobs
Are you a real people person who loves helping others and solving problems?
We're looking for a Client Liaison / Customer Support Pro (CSR-style role) who can be the friendly go-to for clients when they need answers, support, and quick solutions.
✅ What you'll love:
🏡 WFH 3 days/week (hybrid!)
⏰ Never any overtime (seriously - ever)
💰 Competitive pay
🙌 A role where being kind + proactive matters
✨ You'll be great if you:
Love talking to people (phone/email/chat)
Stay calm under pressure
Enjoy being the “fixer” + making someone's day easier
Have customerservice/client support experience
Medial office/insurance industry experience is a HUGE PLUS!
If you are interested in this or future opportunities in your area, please send a Word-Formatted resume to us and we will contact you when opportunities arise that match your geography and experience. All inquiries are kept confidential, and your information will not be shared without your prior approval.
All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran, or any other characteristic protected by applicable law.
$34k-48k yearly est. 2d ago
Customer Solutions Expert (Inside Sales)
United Contractors Roofing 3.9
Myrtle Beach, SC jobs
Customer Success Representative (Inside Sales)
United Roofing - Myrtle Beach, SC Schedule: Monday - Friday| 8:30 AM - 5:00 PM (some Saturday's may apply)
United Roofing is one of the fastest-growing roofing companies in the Southeast, proudly recognized for exceptional customerservice, sales excellence, and top-tier warranty protection.
As an Inside Sales Representative, you'll be the voice of United Roofing, connecting with prospective customers, managing inbound inquiries, and scheduling inspections for our Roofing Experts. This role is perfect for someone who thrives in a fast-paced, performance-driven environment and has a passion for delivering best-in-class customer experiences.
Why Join United Roofing
Free Medical Benefits (after qualifying period)
401(k) with 4% company match
Paid Time Off
All federal holidays recognized
Trips & unique experiences for top performers
Uncapped commissions + hourly pay
One-on-one training with our award-winning sales leadership team
Clear promotion pathway to leadership positions
Top-of-the-line technology and resources to support your success
Awards & Recognition
In 2024, United Roofing received three prestigious awards:
🏆 Diamond CustomerService Award - Highest recognition for service excellence.
🏆 Top 20 in North America for Sales Excellence - Ranked #10 across the continent.
🏆 #1 in South Carolina for Warranty Protection - State leader in customer care and trust.
Responsibilities
Manage inbound calls and follow up on leads generated by marketing and canvassing teams.
Engage homeowners with clear and professional communication, explaining our services and warranty programs.
Schedule inspections for Roofing Experts to evaluate customer needs.
Maintain accurate customer records and appointment scheduling within our CRM.
Participate in frequent department meetings and ongoing training sessions to refine skills and stay aligned with company goals.
Deliver best-in-class customerservice, consistently targeting 5-Star satisfaction.
Meet and exceed performance metrics related to calls, scheduled appointments, and customer satisfaction.
Qualifications
Fluent in English with exceptional verbal communication skills.
Strong organizational and time management abilities.
Positive, professional, and goal-oriented mindset.
Self-motivated and disciplined in a fast-paced environment.
Previous experience in customerservice or inside sales preferred, but not required.
Comfortable learning and using technology systems for scheduling and reporting.
Equal Opportunity Statement
United Roofing is an Equal Opportunity Employer.
Important: All candidates must be W2 employees and have proper authorization to work in the U.S.
View the list of acceptable I-9 documents here.
________________________________________________________________________________________________
To learn more about United Roofing, please visit our official website:
****************************
You can also connect with us on our social media:
Facebook: ****************************************
Instagram: *****************************************************
$61k-91k yearly est. 60d+ ago
Customer Solutions Expert (Inside Sales)
United Contractors Roofing 3.9
Myrtle Beach, SC jobs
Customer Success Representative (Inside Sales) United Roofing - Myrtle Beach, SC Schedule: Monday - Friday| 8:30 AM - 5:00 PM (some Saturday's may apply) United Roofing is one of the fastest-growing roofing companies in the Southeast, proudly recognized for exceptional customerservice, sales excellence, and top-tier warranty protection.
As an Inside Sales Representative, you'll be the voice of United Roofing, connecting with prospective customers, managing inbound inquiries, and scheduling inspections for our Roofing Experts. This role is perfect for someone who thrives in a fast-paced, performance-driven environment and has a passion for delivering best-in-class customer experiences.
Why Join United Roofing
* Free Medical Benefits (after qualifying period)
* 401(k) with 4% company match
* Paid Time Off
* All federal holidays recognized
* Trips & unique experiences for top performers
* Uncapped commissions + hourly pay
* One-on-one training with our award-winning sales leadership team
* Clear promotion pathway to leadership positions
* Top-of-the-line technology and resources to support your success
Awards & Recognition
In 2024, United Roofing received three prestigious awards:
* Diamond CustomerService Award - Highest recognition for service excellence.
* Top 20 in North America for Sales Excellence - Ranked #10 across the continent.
* #1 in South Carolina for Warranty Protection - State leader in customer care and trust.
Responsibilities
* Manage inbound calls and follow up on leads generated by marketing and canvassing teams.
* Engage homeowners with clear and professional communication, explaining our services and warranty programs.
* Schedule inspections for Roofing Experts to evaluate customer needs.
* Maintain accurate customer records and appointment scheduling within our CRM.
* Participate in frequent department meetings and ongoing training sessions to refine skills and stay aligned with company goals.
* Deliver best-in-class customerservice, consistently targeting 5-Star satisfaction.
* Meet and exceed performance metrics related to calls, scheduled appointments, and customer satisfaction.
Qualifications
* Fluent in English with exceptional verbal communication skills.
* Strong organizational and time management abilities.
* Positive, professional, and goal-oriented mindset.
* Self-motivated and disciplined in a fast-paced environment.
* Previous experience in customerservice or inside sales preferred, but not required.
* Comfortable learning and using technology systems for scheduling and reporting.
Equal Opportunity Statement
United Roofing is an Equal Opportunity Employer.
Important: All candidates must be W2 employees and have proper authorization to work in the U.S.
View the list of acceptable I-9 documents here.
________________________________________________________________________________________________
To learn more about United Roofing, please visit our official website: ****************************
You can also connect with us on our social media:
* Facebook: ****************************************
* Instagram: *****************************************************
$61k-91k yearly est. 36d ago
Client Specialist Seeking Diverse Voices
Schnabel District-Northwestern Mutual 4.0
Lexington, KY jobs
Job DescriptionBenefits:
Bonus based on performance
Company parties
Dental insurance
Flexible schedule
Health insurance
Opportunity for advancement
Training & development
Vision insurance
Are you an individual with a passion for community and impact? Add your ambition to a goal-oriented career as a Client Specialist with the Schnabel District of Northwestern Mutual!
Our team thrives on a shared commitment to growthboth personally and professionally. We believe that success comes not from chasing accolades, but from focusing on helping others through a consistent, values-based process. Awards follow when the mission is genuine.
Our culture is built on the foundation of five core values: Continual Improvement. Commitment. Abundance. Kindness. Integrity. These principles shape how we show up every dayfor our clients and for each other. We maintain a close-knit, collaborative office environment where everyone is supported, encouraged, and valued like family.
Were also proud to give back to the community we serve, supporting local organizations including the Lexington Humane Society, Hope Center, Operation Secret Santa, The Hearing & Speech Center, and Growing Together Preschool.
Follow this link to hear why Financial Advisor, Jamie Mannarelli is so passionate about her career at Northwestern Mutual: ****************************
Meet Some of Our Local Team:
Christian Schnabel Managing Director
How long with NM? 12 years
Prior Experience? Came from Wealth Management and Banking, Consulting & Private Equity, and played college basketball.
Passionate About? Family, travel, taking care of his 8 animals, golf, and hiking. Dedicated to his family and animals. Big sports fanloves all college sports.
Randy Collins Wealth Management Advisor
How long with NM? 43 years
Prior Experience? Student at the University of Kentucky started at NM right out of college.
Passionate About? Randys greatest passion has always been his family. Northwestern Mutual provided the flexibility and financial means to be fully present in his childrens lives. He also enjoys fishing, golf, and spending time outdoorshobbies made possible by the career freedom he earned through his work.
Travis Powers Financial Advisor
How long with NM? 2 years
Prior Experience? Retired U.S. Marine Corps Lieutenant Colonel with 23 years of service as a helicopter pilot and senior leader. Also worked as a program manager supporting Navy and Marine Corps aviation through a government contractor.
Passionate About? Travis values faith, family, and fitness. He and his wife have a blended family, a granddaughter, and two dogs. He enjoys the outdoors, hunting, hiking, and staying active. A former University of Kentucky football captain, he loves reconnecting with teammates.
Key Responsibilities: As a Client Specialist, your primary role will be to engage with clients to understand their comprehensive financial needs, providing personalized guidance to help them achieve their financial protection and planning goals. You will design and implement tailored strategies that safeguard clients' assets, income, and overall financial well-being, ensuring their long-term security. Regularly reviewing and updating clients' financial plans and insurance policies to reflect any changes in their circumstances or goals will be crucial to ensure continuous protection. Additionally, you will cultivate a robust network of clients through referrals, active community involvement, and professional associations.
Qualifications: Successful candidates will possess excellent interpersonal and communication abilities, strong analytical skills, and the capability to build lasting client relationships. We welcome individuals from business development-oriented organizations with uncapped earnings potential, including those from Medical Device, Education (teachers, administrators), Logistics, Retail, Solar, Payroll Services, Tech Business Development, Real Estate, Auto Rental, Nonprofit, Fitness and others. You will be required to obtain state insurance licenses, with training provided and sponsorship considered.
Benefits: You will have continuous access to training and development programs, with sponsorship for advanced certifications to enhance your expertise. We offer a lucrative compensation structure including performance-based incentives and unlimited earning potential. You will receive extensive support from a dedicated planning team, marketing resources, and experienced mentors. Enjoy the flexibility to design a work schedule that aligns with your personal and professional goals. Most importantly, you will play a pivotal role in helping individuals and families secure their financial future, making a lasting difference in the community.
We offer a first year stipend based on controllable factors, ensuring a starting income, if you put in the work and meet the positions requirements.
Northwestern Mutual is the marketing name for The Northwestern Mutual Life Insurance Company (NM) and its subsidiaries in Milwaukee, WI. Christian Schnabel is a District Agent of NM.
Flexible work from home options available.
$45k-68k yearly est. 13d ago
Customer Solutions Expert (Inside Sales)
United Contractors Roofing 3.9
Myrtle Beach, SC jobs
Job DescriptionSalary: $20 hourly + Bonus
Customer Success Representative (Inside Sales)
United Roofing Myrtle Beach, SC Schedule: Monday Friday| 8:30 AM - 5:00 PM (some Saturday's may apply)
United Roofing is one of the fastest-growing roofing companies in the Southeast, proudly recognized for exceptional customerservice, sales excellence, and top-tier warranty protection.
As an Inside Sales Representative, youll be the voice of United Roofing, connecting with prospective customers, managing inbound inquiries, and scheduling inspections for our Roofing Experts. This role is perfect for someone who thrives in a fast-paced, performance-driven environment and has a passion for delivering best-in-class customer experiences.
Why Join United Roofing
Free Medical Benefits (after qualifying period)
401(k) with 4% company match
Paid Time Off
All federal holidays recognized
Trips & unique experiences for top performers
Uncapped commissions + hourly pay
One-on-one training with our award-winning sales leadership team
Clear promotion pathway to leadership positions
Top-of-the-line technology and resources to support your success
Awards & Recognition
In 2024, United Roofing received three prestigious awards:
Diamond CustomerService Award Highest recognition for service excellence.
Top 20 in North America for Sales Excellence Ranked #10 across the continent.
#1 in South Carolina for Warranty Protection State leader in customer care and trust.
Responsibilities
Manage inbound calls and follow up on leads generated by marketing and canvassing teams.
Engage homeowners with clear and professional communication, explaining our services and warranty programs.
Schedule inspections for Roofing Experts to evaluate customer needs.
Maintain accurate customer records and appointment scheduling within our CRM.
Participate in frequent department meetings and ongoing training sessions to refine skills and stay aligned with company goals.
Deliver best-in-class customerservice, consistently targeting 5-Star satisfaction.
Meet and exceed performance metrics related to calls, scheduled appointments, and customer satisfaction.
Qualifications
Fluent in English with exceptional verbal communication skills.
Strong organizational and time management abilities.
Positive, professional, and goal-oriented mindset.
Self-motivated and disciplined in a fast-paced environment.
Previous experience in customerservice or inside sales preferred, but not required.
Comfortable learning and using technology systems for scheduling and reporting.
Equal Opportunity Statement
United Roofing is an Equal Opportunity Employer.
Important: All candidates must be W2 employees and have proper authorization to work in the U.S.
View the list of acceptable I-9 documents here.
________________________________________________________________________________________________
To learn more about United Roofing, please visit our official website:
****************************
You can also connect with us on our social media:
Facebook: ****************************************
Instagram: *****************************************************
$20 hourly 24d ago
CSR/Associate Broker
South Bay Search 4.0
Irvine, CA jobs
Entry-Level Associate Broker/CSR - Irvine, CA (In-Office)
No Prior Insurance Experience Needed
An established wholesale insurance brokerage is expanding its Irvine office and looking to add an Entry-Level Associate Broker to support a high-performing team. This is an excellent opportunity for someone eager to build a long-term career in the specialty insurance (E&S) space.
What You'll Do:
Support senior and inside brokers with day-to-day servicing tasks
Handle policy issuance, processing, and documentation
Learn how to build submissions and market accounts to carriers over time
Gain exposure to a wide variety of E&S accounts and client types
What We're Looking For:
No prior insurance experience required - open to motivated entry-level candidates
Backgrounds in sales, customerservice, or office administration are a plus
Must be ambitious, detail-oriented, and eager to learn
Strong communicator who thrives in a collaborative, in-office environment
Compensation:
Base: Competitive Salary
Bonus potential after initial ramp-up period
Opportunity for long-term career growth within a fast-paced brokerage team
Location:
100% in-office - Irvine, CA
Ideal for someone who values team culture, energy, and hands-on learning
If you're looking to get your foot in the door of the insurance industry and grow within a dynamic, relationship-driven environment, this is an opportunity to build the foundation of a successful career.
$43k-59k yearly est. 60d+ ago
CSR/Associate Broker
South Bay Search 4.0
Irvine, CA jobs
Job Description
Entry-Level Associate Broker/CSR - Irvine, CA (In-Office)
No Prior Insurance Experience Needed
An established wholesale insurance brokerage is expanding its Irvine office and looking to add an Entry-Level Associate Broker to support a high-performing team. This is an excellent opportunity for someone eager to build a long-term career in the specialty insurance (E&S) space.
What You'll Do:
Support senior and inside brokers with day-to-day servicing tasks
Handle policy issuance, processing, and documentation
Learn how to build submissions and market accounts to carriers over time
Gain exposure to a wide variety of E&S accounts and client types
What We're Looking For:
No prior insurance experience required - open to motivated entry-level candidates
Backgrounds in sales, customerservice, or office administration are a plus
Must be ambitious, detail-oriented, and eager to learn
Strong communicator who thrives in a collaborative, in-office environment
Compensation:
Base: Competitive Salary
Bonus potential after initial ramp-up period
Opportunity for long-term career growth within a fast-paced brokerage team
Location:
100% in-office - Irvine, CA
Ideal for someone who values team culture, energy, and hands-on learning
If you're looking to get your foot in the door of the insurance industry and grow within a dynamic, relationship-driven environment, this is an opportunity to build the foundation of a successful career.
$43k-59k yearly est. 22d ago
Customer Loyalty Retention Specialist
Corkys Pest Control 3.6
San Marcos, CA jobs
Essential Duties and Responsibilities
Be the first point of contact for customers wanting to cancel services.
Engage with customers to identify cancellation reasons and offer tailored solutions.
Communicate the value of services to reinforce customer commitment.
Use negotiation and de-escalation techniques to maintain customer relationships and reduce churn.
Track retention metrics, including save rates and customer feedback.
Keep detailed records of all interactions in CRM systems.
Collaborate with internal departments to resolve customer issues efficiently.
Follow up with customers to ensure satisfaction post-resolution.
Demonstrate thorough knowledge of service offerings and pricing to advise customers confidently.
Handle all interactions with empathy and professionalism.
Meet or exceed monthly retention KPIs, such as customer saves and call quality.
Participate in ongoing training to stay updated on company services and policies.
Utilize Microsoft Teams, Outlook, and other relevant tools.
Perform additional duties as assigned.
Customer Engagement
Connect with customers proactively through phone and email.
Build strong relationships by understanding their needs and preferences.
Issue Resolution
Address customer inquiries and concerns with professionalism and urgency.
Work with internal teams to resolve issues efficiently.
Upselling & Cross-Selling
Identify opportunities to recommend additional services or products.
Educate customers on the benefits of enhanced offerings.
Customer Feedback
Collect and share customer insights to support service improvements.
$34k-44k yearly est. Auto-Apply 60d+ ago
Field Customer Relations Specialist $50K-$75K
5 Star Roofing 4.1
Alpharetta, GA jobs
Job Description
Field Customer Relations Specialist
Looking for a career that pays well without the pressure of selling? Join our team and earn $50K to $75K per year - no selling involved!
Responsibilities: • Canvass neighborhoods identify damage roofs
• Talk with homeowners about the benefits of brand new roof paid for by their insurance
• Schedule FREE roof inspections
Qualifications:
• Outgoing personality
• Strong communication skills
• Driven to achieve goals
Compensation:
• Salary, Commission & Bonus (Earn $50,000 to $75,000 per year)
• Full training provided
• Career growth opportunities
Apply Now! Send your phone number and updated resume. Qualified applicants will be contacted for a phone interview.
#hc214883
$50k-75k yearly 23d ago
Customer Relations Specialist
One Hour Air Conditioning and Heating 4.4
Berlin, MD jobs
Benefits: * 401(k) * 401(k) matching * Bonus based on performance * Dental insurance * Health insurance * Paid time off * Training & development Do you have what it takes to work for the BEST? One Hour Heating and Air Conditioning and Benjamin Franklin Plumbing is looking for a rockstar Customer Care Specialist who will be working in a fast-paced, high-volume environment while ensuring that the first interaction a customer has with our company is of the highest standard in terms of service quality. Come and Grow with us!
Responsibilities:
* Ensure all calls are answered promptly
* Internal Team Member Support
* Maintain an above-average call conversion ratio on all incoming calls and motivate
* Build sustainable relationships and engage customers by taking the extra mile
* Maintain accurate reporting of aborted calls, canceled appointments, call goals, lead goals, etc.
* Respond to customer inquiries regarding company schedule, requested lead times, equipment service, service invoicing and general inquires
* Maintain customer database, ensuring complete, accurate and updated entry of information
* Effectively manage conflict resolution with customers, through clear communication, addressing all concerns, questions, or problems expediently
* Perform administrative duties to assist with the overall efficiency of the operation at management's request
Qualifications:
* Outgoing, confident and friendly personality
* Always on time attitude
* Knowledgeable in Microsoft suite, Google docs and basic computer skills.
* The willingness to learn and grow with the company Exceptional attention to detail and organizational capabilities
* Strong time management skills and ability to prioritize tasks
* Excellent communication and interpersonal skills
* We believe our greatest assets are our employees!
Benefits:
* Great compensation that grows as you grow
* Health Insurance
* IRA with employer matching
* PTO
* Unlimited bonus incentives!
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first:
* Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
* Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it!
* Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic and are someone who takes pride in the work you do, then we want to hear from you!
$39k-60k yearly est. 38d ago
Customer Relations Specialist
One Hour Air Conditioning & Heating 4.4
Berlin, MD jobs
Benefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Health insurance
Paid time off
Training & development
Do you have what it takes to work for the BEST?
One Hour Heating and Air Conditioning and Benjamin Franklin Plumbing is looking for a rockstar Customer Care Specialist who will be working in a fast-paced, high-volume environment while ensuring that the first interaction a customer has with our company is of the highest standard in terms of service quality. Come and Grow with us!
Responsibilities:
Ensure all calls are answered promptly
Internal Team Member Support
Maintain an above-average call conversion ratio on all incoming calls and motivate
Build sustainable relationships and engage customers by taking the extra mile
Maintain accurate reporting of aborted calls, canceled appointments, call goals, lead goals, etc.
Respond to customer inquiries regarding company schedule, requested lead times, equipment service, service invoicing and general inquires
Maintain customer database, ensuring complete, accurate and updated entry of information
Effectively manage conflict resolution with customers, through clear communication, addressing all concerns, questions, or problems expediently
Perform administrative duties to assist with the overall efficiency of the operation at management's request
Qualifications:
Outgoing, confident and friendly personality
Always on time attitude
Knowledgeable in Microsoft suite, Google docs and basic computer skills.
The willingness to learn and grow with the company Exceptional attention to detail and organizational capabilities
Strong time management skills and ability to prioritize tasks
Excellent communication and interpersonal skills
We believe our greatest assets are our employees!
Benefits:
Great compensation that grows as you grow
Health Insurance
IRA with employer matching
PTO
Unlimited bonus incentives!
Join the One Hour Team! We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first:
Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it!
Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic and are someone who takes pride in the work you do, then we want to hear from you!
Compensation: $20.00 - $25.00 per hour
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It's true, our employees come first! How do we prove it? First things first.
Pay- We believe the best performers deserve the best pay. That's why we want to pay YOU the best competitive rate.
Flexibility- We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Career Path- We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling, and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating and Air Conditioning Corporate.
$20-25 hourly Auto-Apply 60d+ ago
Technical Service Consultant, Center Township, PA
Ardex Americas 3.7
Center, PA jobs
ARDEX Americas is a global leader in high-performance building solutions. Guided by our company purpose, passionately innovating responsible solutions, we develop products that deliver exceptional performance, reduce environmental impact, and meet the evolving needs of our customers and communities.
We champion a culture of excellence, where collaboration and innovation create meaningful impact. Our team combines experience with fresh talent, fostering integrity and continuous improvement-our global standard for over 75 years. At ARDEX, we're more than building materials-we're building careers, opportunities, and the future.
As a Technical Service Consultant, you'll be the go-to expert for ARDEX customers, distributors, and internal teams. The successful candidate will have a strong combination of industry expertise, together with being an engaging, confident, effective presenter and trainer.
This is a hands-on, high-impact role where you'll:
* Train and Inspire: Deliver engaging seminars and hands-on sessions at ARDEX Academy and customer sites.
* Be the Expert: Provide technical guidance, troubleshoot challenges, and support job-site success.
* Collaborate and Innovate: Work with sales teams, assist in product testing, and help shape training materials.
This is a full-time position (Monday - Friday), based at our Corporate offices and Academy Training Center (400 ARDEX Park Drive, PA 15001), 20 minutes North of Pittsburgh International Airport. Up to 50% travel (including air) with some overnight.
Experience and Skills:
* At least 2 years of hands-on experience in tile, stone, or flooring installation.
* Strong presentation skills-comfortable speaking to groups and building PowerPoint decks.
* Mechanical aptitude and confidence using hand and power tools.
* Proficiency in Microsoft Word, Outlook, PowerPoint, and Teams.
* A proactive, customer-focused mindset with excellent communication and problem-solving skills.
* Ability to lift up to 70 lbs and work in varied physical conditions.
* Valid driver's license and willingness to travel (including occasional overnights).
* Forklift certification is a plus
Education
* College Degree preferred, or minimum completed High School Diploma or GED equivalency with relevant industry experience
Benefits
* Generous Paid Time Off (PTO) and 11 Paid Holidays
* Paid Parental Leave to support growing families
* 401(k) with Company Match to help you save for retirement
* Medical, Dental, and Vision Insurance (effective the 1st of the month after hire)
* Company-paid Disability, Life, and AD&D Insurance and Travel Assistance
* Wellness Programs, including Telehealth and an Employee Assistance Program (EAP)
* Tuition Assistance for Associate's and Bachelor's degrees
* Discounted Gym Memberships to support your fitness goals
* Optional coverage for Pet Insurance, Group Accident, ID Theft, Legal Insurance, and more!
* Scenic corporate offices with free parking and woodland walking trails!
Be part of the team that's Building Tomorrow at *********************
ARDEX is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Be part of the team that's Building Tomorrow at *********************
$59k-86k yearly est. 7d ago
Electrical Service Consultant
Electrical Experts 3.8
Westhampton, MA jobs
Easthampton, Massachusetts
Do you want more variety in your career? Do you like helping customers? Do you work with a sense of urgency and like things done right the first time? Are you tired of your supervisor telling you what to do all day and want to own your own project? If so, we're interested in YOU!
Come join one of the top leaders in the industry. Electrical Experts is a full-service electrical contractor that has been in business for over 60 years. Having grown steadily over the past several years, we are currently looking for experienced Residential Service Electricians to join our team. Electrical Experts has completed projects of all types and sizes and brings this experience and knowledge to all of our residential projects.
Responsibilities:
Communicate and work with customers to assess situations and gather information about their situation
Perform troubleshooting and present options to fix the customer's issue
Provide excellent customerservice and do things right the first time
Produce invoicing and accept/collect payment for service
Follow-up and follow-through with any outstanding customer requests or inquiries
Requirements:
Must be a licensed electrician with 3+ years of residential service experience
Sales experience preferred, but not required (will train)
Troubleshooting/diagnostic experience
Great attitude and a passion for serving others
Good communication skills (written and verbal)
Must be a people person and like interacting with customers
Must be able to lift and carry 50lbs in all conditions & terrain.
BENEFITS TO JOINING Electrical Experts: We offer a family atmosphere, limited travel time, a good work/life balance, great pay, and provide a benefits package including:
Competitive Pay, $28-45/hr (with weekly commission opportunity)
Work-life balance!
Consistent Work, Pay, and Schedule
Performance Bonuses!
Comprehensive Medical and Dental Insurance
Limited Travel
Generous Benefits Package
Paid Vacation and Holidays
Paid Training and Continuing Education Opportunities
Fun, Family-Friendly Work Environment
401K Plan with Employer Match
Apply today and take the next step in your career as a Journeyman Electrician!
We are an Equal Opportunity Employer
$28-45 hourly Auto-Apply 60d+ ago
Service Consultant
Lakeside Marina 4.6
Dadeville, AL jobs
Hours: 45 - 50 hours a week
Reports to: Service Manager
The following outline of a job description is to serve as a guide for expected job performance. It is not intended to limit individual initiative. Lakeside Marina reserves the right to add or delete job responsibilities.
FUNCTIONS:
First line of contact and information link between customer and dealer during service process
Perform write ups with timely and accurate completion of repairs
Suggest additional parts and repairs to customer as may be needed
Oversee parking and storage of customers boats
QUALIFICATIONS:
Experience in marine business
Knowledge of boat terminology
Basic technical knowledge in marine product
Excellent communication skills
Basic computer operating skills
Ability to operate boats, motors, and tow vehicles
RESPONSIBILITIES:
Greet servicecustomers in timely manner with courtesy and willingness to help
Identify customers needs and or problems and accurately record them
Inspect unit and make any necessary notes as to condition prior to repairs
Fill out the Service Write Up Sheet according to dealers instruction manual
Secure dollar amount for repairs and have customer sign for approval
Refer potential sales customers to Sales Department
Recognize probable warranty repairs and assist in receiving authorizations
Coordinate all parking, movement, and storage of boats while on the dealership's premises
Assist Service Manager with scheduling of all service work
Assist Service Manager in maintaining schedule log of work orders
Contact customers as needed during repairs to keep them informed of status and to secure authorization for additional repairs as needed
Assist in acquiring any required parts for work orders, making sure that everything is properly listed on active work order
Assist with inspection of finished repair and work orders
Assist customers during the service pick up process by explaining work order, explaining all service work performed, moving unit into area for pick up, inspecting unit with customer, escorting customer to cashier, and assisting with hook up
Assume the duties of the Service Manager in his absence
BEHAVIOR TRAITS:
Dependable and Prompt
Good health and mobility
Good grooming habits, must appear neat and clean
Pleasant demeanor
Thick skinned and patient, must be able to deal with irritated customers
Self confident
Ability to organize and lead a team of technicians
Must be detail oriented
Must possess legible handwriting with adequate vocabulary and spelling
Must be self motivated and able to keep busy in between customers
PROFESSIONAL DEVELOPMENT:
Attend training for service personnel as available
Attend technical training and work toward becoming a certified technician for various product
ACCOUNTABILITY:
Maintain a CSI score of 95% or more on questions regarding service process
Do your part to help service techs maintain a high efficiency
Maintain 5% or less comebacks due to inaccurate service write up forms
Eliminate customer complaints related to poor communication
Eliminate customer complaints related to the condition of unit during time of pick up
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