St. Charles Health System jobs - 660 jobs

Relief, Variable Shift Typical pay range: $28.94 - $43.40 Relief Differential - 15% Swing Shift Differential - $2.50/hr Night Shift Differential - $6.50/hr Weekend Differential - $4.00/hr ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Chaplain REPORTS TO POSITION: Manager, Care Coordination DEPARTMENT: Spiritual Care Services DATE LAST REVIEWED: March 2022 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: Spiritual Care Services (SCS), at St. Charles Health System; is an integral part of providing Spiritual Care in respect for the dignity, spirituality, cultural beliefs, and practices within the diversity of patients, families, and staff of St. Charles Medical Center. This department manages the emotional and spiritual support regardless of personal and cultural beliefs, religious background, or spiritual practices. POSITION OVERVIEW: The Chaplain provides patient, family and staff with focused care in accordance with St Charles Health System's mission, values, policies, and procedures. This position will provide services for patients' spiritual, emotional, and social needs; including the use of prayer, active listening, crisis ministry, and sacramental ministry and worship experiences. Chaplains also respond to needs for referrals, support groups, and consultations. This position does not directly manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Provides a therapeutic presence in service to others by a purposeful, wholehearted, timely response to their needs. Demonstrating a professional, unconditional, caring, listening presence. Including the ability to assist others in finding within themselves the strength to discover peace on their journey. Offers a meaningful presence of time, listening, caring, encouragement, hope, humor, and prayer to each individual, respectful of their spirituality and compassionate to their needs. Is attentive to the promotion of high self-esteem and morale of caregivers. Provides spiritual, pastoral and emotional care to patients, their families and staff employed by St. Charles Health System. Participates in education of staff and public. Provides pastoral support to the larger community. Participates in health system professional committees (i.e. Institutional Review Board, Bio-ethics Committee, Organ Donation Committee, etc.) as requested. Attends departmental meetings as requested. Participates in creating intentional relationships and demonstrates focus, attitudes and behaviors that enhance the care experience. Demonstrates a professional level of communication skills. Participates in holiday rotation. Participates in orientation and education of new department employees in regards to their responsibilities to patients, family, staff and self as requested. Assists new employees to maintain annual professional education requirements as appropriate. In coordination with manager, identifies and works with other department members to implement improvements to services offered by SCS when appropriate. Interacts with team members in a timely and efficient manner that promotes goodwill and group cohesiveness. Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient and caregiver. Participates in creating intentional relationships and demonstrates focus attitudes and behaviors that enhance the care experience. Provides and maintains a safe environment for caregivers, patients and guests Documents all patient care with proficiency in compliance with hospital policies, procedures and regulatory agencies. Supports the vision, mission and values of the organization in all respects. Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION Required: Master's degree in Theology or equivalency. Successful completion of 1600 hours (4 units) of Clinical Pastoral Education (CPE) or equivalency as determined by nationally recognized CPE certification organizations. Preferred: N/A LICENSURE/CERTIFICATION/REGISTRATION Required: Current endorsement of sponsoring religious group. Valid Oregon driver's license and ability to meet SCHS driving requirements. Preferred: N/A EXPERIENCE Required: Two years hospital chaplaincy or pastoral counseling experience. Demonstrated proficiency in providing spiritual, pastoral, and emotional care. Preferred: Five years hospital chaplaincy or pastoral counseling experience. PERSONAL PROTECTIVE EQUIPMENT Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: SKILLS General: Communication/Interpersonal: Demonstrates St. Charles Health System values of Accountability, Caring and Teamwork in every interaction. Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System. Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees. Strong team working and collaborative skills. Organizational: Ability to multi-task and work independently. Attention to detail. Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions. Excellent organizational and multi-tasking skills. Mathematical Skills: Performs basic math (add, subtract, multiply and divide) calculations. Performs intermediate to advanced math (analysis, statistics, significant data or number manipulation). Computer Basic to intermediate ability and experience in computer applications, specifically electronic medical records system and MS Office. Basic experience in computer applications necessary to record time, obtain work directions, and complete assigned CBL's. Intermediate to advanced proficiency in Microsoft applications (Outlook, Word, Excel and Access), database management, and document preparation. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation. Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle. Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category No Risk for Exposure to BBP Schedule Weekly Hours: 0 Caregiver Type: Relief Shift: Variable (United States of America) Is Exempt Position? No Job Family: CHAPLAIN Scheduled Days of the Week: Variable with Call Shift Start & End Time: variable

The American Osteopathic Association (AOA) has two 100% remote 10-week summer research internship positions opening up. The internships are an opportunity to gain hands-on experience by assisting in research projects, engaging in literature reviews, data collection, data analysis, reporting, and potentially contributing to conference presentations and/or publications. The Intern Research Associate program at the AOA is for those currently enrolled in a Master's or PhD program in fields such as psychometrics, measurement, statistics, l/O psychology, or data science. This fully remote 10-week internship beginning June 2026 involves working closely with experienced psychometricians and assessment experts. Interns will gain hands-on experience with AOA data and research projects that support the organization's mission of advancing the distinctive philosophy and practice of osteopathic medicine. The Certifying Board Services (CBS) department serves 73 certification and certificate programs across 15 specialty certifying boards. Interns will work and collaborate with the psychometric and assessment teams of the CBS department to support the AOA's research agenda. The role provides an opportunity to support operational and research initiatives and offers practical experience in certification testing. Research topics may include exam design and development, administration and supportive validity studies for our certification and osteopathic continuing certification exams. Responsibilities Interns will work closely with the psychometric and assessment teams to develop a research plan for the internship. Over the 10 weeks, interns will attend weekly meetings with their supervisor to discuss progress and address questions, and with one or more research project teams to discuss ongoing work. Activities may include conducting and writing literature reviews, data gathering/cleaning, programming in R or Python, item and exam analyses with CTT and IRT, performing statistical analyses such as DIF or regression analysis, writing reports, and delivering presentations. At the conclusion of the internship, all files and equipment will be returned to the AOA. Current topics of interest to the AOA's Certifying Board Services: Application of AI in test assembly, content development, measurement and assessment fields Detecting compromised exam content Longitudinal assessment Detecting bias in exam content Qualifications Candidates must be actively pursuing a Master's or PhD degree in Educational Measurement, Statistics, I/O Psychology, or a related field and have completed a minimum of 75% of required coursework towards their Master's or 50% of required coursework towards their Ph.D. Recommendation of advisor, department chair, or other academic recommendation from current program of study Familiarity with Item Response Theory (IRT), Rasch modeling, Classical Test Theory, DIF analysis, and psychometric principles Intermediate programming skills in R and/or Python Strong research and analytical skills with attention to detail Interest in educational measurement, certification testing, LLMs, or data forensics Collaborative team player We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. American Osteopathic Association is unable to sponsor work visas at this time.

You're the kind of person who takes the extra step to help others. Whether you're answering phones, greeting visitors, or scheduling conference rooms, you embody the Legacy mission of making life better for our community. Does this sound like you? Then we invite you to consider this opportunity as an Executive Receptionist. Responsibilities Under general supervision, greets, directs and announces visitors. Answers and screens/routes incoming calls and takes messages as needed. Provides assistance such as giving directions, finding transportation and providing general information. Ensures visitor compliance with security standards. Electronically schedules meetings for conference rooms. This job exists only at the System Office. Qualifications Experience: At least one year experience greeting visitors and answering multi-line telephones to direct callers/visitors and assist with their needs in the organization. Skills: Exceptional customer service and communication skills are required. Must be adept at working with/responding to all levels of organizational hierarchy. Strong human relations and communication skills required. Requires an ability to read, write and communicate in English, an ability to do simple mathematical equations, and an ability to work in cooperation with team members in a fast-paced environment. Requires strong organizational skills, flexibility, and ability to respond to changing priorities. Must possess demonstrated PC skills, including Microsoft Office. Pay Range USD $18.89 - USD $27.02 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************

Can we count on you to ensure the safety of our patients? With your expert knowledge of patient safety and risk management, and ability to communicate effectively, you will help us to create the safest and most welcoming environment for those we treat. Together, we will follow the Legacy mission of making life better for others. Responsibilities The Patient Safety Program Manager plays a crucial role within our healthcare organization and is responsible for overseeing and implementing patient safety and risk management initiatives at the site level. Reporting directly to the Director of Patient Safety, this position focuses on coordinating and leading patient safety efforts within a specific hospital site, ensuring compliance with system-wide patient safety and risk management standards. The Patient Safety Program Manager is instrumental in fostering a culture of safety, mitigating risks, and promoting continuous improvement in patient safety practices at the site level. Qualifications Education: Master's degree in a relevant field (preferred). Bachelor's degree in Healthcare Administration, Nursing, or a related field (required). Experience: A minimum of 5 years of experience in patient safety or a related field (required). Experience in clinical healthcare role or nursing (preferred). Experience in program management within a healthcare setting (preferred). Skills: Advanced expertise in patient safety principles and best practices, ensuring compliance with standards and regulations. Demonstrated facilitation skills, fostering productive discussions and problem-solving within teams and committees. Effective team management abilities, providing direction, support, and motivation to achieve patient safety goals. Excellent collaboration and communication skills, facilitating effective coordination with multidisciplinary teams and stakeholders. Proficient in program coordination, leading patient safety initiatives at the site level and promoting a culture of safety. Proven ability to drive continuous improvement in patient safety practices. Strong understanding of risk management principles and strategies, mitigating potential risks to enhance patient safety. Licensure Licensure/Certification: Certification in Patient Safety (CPPS) or equivalent within 12 months of hire. Pay Range USD $48.91 - USD $72.88 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************

Caring for trauma patients takes a team of experts from various fields to deliver the information and insights that make a powerful difference. When it comes to trauma data management, it's about professionals who can review abstract and validate data for the Trauma Registry, submit data to state and regulatory agencies and work as a liaison between performance improvement functions and the registry. If you possess these skills, and you want to be part of a healthcare community committed to making life better for others, we invite you to consider this opportunity. Responsibilities The Lead Trauma Registrar plays a pivotal role in the management and coordination of the trauma registry. This position is responsible for ensuring accurate and timely data collection, entry, and analysis of trauma patient information, in accordance with clinical, regulatory, and research guidelines. The lead registrar will work closely with trauma care teams, quality improvement committees, and external agencies to monitor effectiveness of trauma services and contribute to performance improvement initiatives. The Lead Trauma Registrar will supervise and train a team of trauma registrars, ensuring adherence to best practices, data accuracy, and compliance with state and national trauma registry standards. The role requires a high level of attention to detail, critical thinking, and a deep understanding of trauma care protocols and health data management. The Lead Trauma Registrar collects, abstracts and enters clinical data for all trauma patients meeting registry entry criteria. Data is entered into the pre-defined database to ensure the hospital remains compliant with all standards as they relate to Joint Commission, American College of Surgeons (ACS), National Trauma Database (NTDB) and the Oregon Health Authority (OHA). The position will act as a resource for the trauma registry team as well as the trauma program and committees. The position will monitor the team for compliance with established assignments and goals. Qualifications Education: Associate's degree in a healthcare related field or successful completion of American Health Information Management Association (AHIMA) approved program or equivalent. Experience: Trauma Registrar experience required. Minimum of 2 years of combined ICD-10 CM/PCS coding and Abbreviated Injury Scale (AIS) coding. Skills: Proficient in computer processing and data management. Accurately perform ICD-10 and AIS coding. Read and understand anatomy and medical terminology. Function independently with minimal supervision. Ability to lead, mentor, and provide direction to team Effectively communicate with a diverse group of interdisciplinary individuals. Uphold HIPAA compliance. Demonstrate the ability to prioritize requests and assignments. Strong organizational and time management abilities. Licensure Certification/Licensure: CAISS Certified Abbreviated Injury Scale Specialist required within 1 year from hire. Completion of a Trauma Registry course, AIS 15 coding course, and an ICD 10 coding course within 1 year of hire. CCS, RHIT, RHIA or other equivalent certification preferred. Pay Range USD $31.06 - USD $44.41 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************

At Legacy, we're dedicated to continually raising the bar on behavioral health care for our community members affected by mental illness. Our success depends on passionate, skilled people who share this commitment. If you excel in teamwork and enjoy supporting patients through exceptional administrative and customer service, consider joining us as a Behavioral Health Support Specialist and help us make a meaningful difference together. Responsibilities Participates with the health care team in delivering quality and customer focused health care to patients. Provides administrative and clerical services for a behavioral health nursing unit(s). Escorts and provides visitor management. Manages legal status documentation and documents. Communicates relevant information to the greater health care team. Assists in supporting the unit leadership in scheduling appointments. Assists with the patient belongings process. Assists with collection and management of quality reporting. Supports day to day unit operations. Demonstrates critical thinking skills, high attention to detail and integrity. Qualifications Education: High school diploma or equivalent. Experience: Six months of office/clerical experience is required; six months of office/clerical experience in a behavioral health setting is preferred. Experience working with trauma informed care highly preferred. Skills: Proficient in understanding of medical and behavioral health terminology strongly preferred. Demonstrated ability to perform detailed work accurately. Expert communication skills required. Ability to effectively communicate with licensed independent providers, social workers, and other health care professionals. Excellent teamwork skills required. Must be able to proficiently operate applicable computer systems. Knowledge of legal proceedings as they apply to a behavioral health population. Pay Range USD $20.83 - USD $29.79 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************

At Legacy, everything we do is driven by a shared mission: making life better for others. How can you contribute to that mission? By being the go-to expert who verifies insurance and clarifies liability questions. Your keen attention to detail and accuracy will help strengthen the patient-physician relationship, ensuring patients have the insurance information they need for expert care. If this sounds like you, we invite you to apply for this Insurance Verification Specialist role. Responsibilities Provides professional, accurate and timely insurance verification, initiates and secures authorization, notification of in-scope hospital services based on requirements for medical and other liability plans. Obtains plan benefit information and creates hospital cost estimates for expected patient liability in preparation of financial communication with patients. Specializes in payor type such as Commercial, Workers Compensation, Medicare, Medicaid, or Other Liability. Acts as a resource to patients, family members, physicians and other departments regarding medical and/or other liability policy benefits, authorization guidelines and plan limitations. Qualifications Education: Associate degree in business or healthcare, or equivalent experience, required. Experience: Two years of directly applicable healthcare business office experience (billing/credit/collection) or applicable insurance customer service experience required. Demonstrated knowledge of insurance guidelines, including benefits and authorization protocols. Hospital insurance verification experience preferred. Skills: Strong written and verbal communication and demonstrated effective interpersonal skills which promote cooperation and teamwork. Ability to problem solve in a timely, professional manner. Demonstrated knowledge of Payor/Plan structures, Medical policies, Payor contracts and Payor laws. Knowledge of CPT and Diagnosis coding and medical terminology. Net Typing of 40 wpm and PC based computer skills. 10 key proficiency. Knowledge of online eligibility systems and status review of claims. Works efficiently with minimal supervision, exercising independent judgment within stated guidelines. Ability to withstand varying job pressures, organize/prioritize related job tasks, and excellent attention to detail. Excellent public relations skills and demonstrated ability to communicate in calm, businesslike manner. Ability to multitask, learn new skills and adapt to change. Ability to work in a fast-paced environment independently or as part of a team. Pay Range USD $20.83 - USD $29.79 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************

This is a hybrid role that is highly consultative and requires regular in-person meetings at various Legacy Health locations across the Portland Metro area. The People & Culture organization at Legacy is about prioritizing our people so that we can prioritize our patients. We are transforming a traditional human resources function into a team of professionals who develop creative solutions to attract, develop and retain diverse, high performing talent. Within the People & Culture team, we are building a spirit of curiosity, experimenting with innovative approaches and challenging past practices to ensure we aren't just responding to today's workforce challenges, but can predict them. This is a pivotal moment in the healthcare industry, and Legacy's People & Culture team sees this as an opportunity to reimagine what it means to work in one of the world's most complex yet rewarding industries. For us it's about building a legacy where our people can do their best and be their best. Our mission of making life better for others includes every person we serve, including our employees. By promoting HR services, initiatives and programs and managing labor relations, you will help to support management-level and employee customers so that Legacy Health can most effectively work as a team with a unified goal. If this is how you view your work as an Employee Relations Consultant, we invite you to consider this opportunity. Another important thing about Legacy: We strive to be a diverse, culturally responsive, anti-racist organization. Diversity, equity and inclusion is a priority at Legacy - it shapes how we work, interact with one another and see the world. This is a commitment you must share too. If you want to make a real difference in the lives of people, communities and our beloved Pacific Northwest region, please take a look - we invite you to apply and consider joining our team, our organization and our mission. As the largest nonprofit health system serving the Portland-Southwest Washington and mid-Willamette Valley areas, Legacy Health provides a range of services - we have six hospitals, one of which includes a center solely dedicated to children's care, Randall Children's Hospital at Legacy Emanuel. We run more than 70 primary care, specialty and urgent care clinics, employ nearly 3,000 doctors and providers and more than 13,000 employees. We also operate labs and a research center. Our major partnerships include those with PacificSource Health Plans and the Unity Center for Behavioral Health, a one-of-a-kind center for people facing a mental health crisis that is collaboratively operated between four regional health systems and numerous community partners. Health care experience is preferred (i.e. familiarity with licensure and certifications, Joint Commission survey audits, etc.). Labor relations experience is also a plus. Responsibilities Provide consultative support to management and employees on human resources strategies, employee relations, and labor relations matters. Serve as a trusted advisor and visible HR partner across the Legacy Health system. Contribute to the strategic development and implementation of HR services, initiatives, and programs. Manage all aspects of labor relations, including: Union communications Collective bargaining and contract negotiations Contract interpretation and compliance Grievance resolution Education and coaching for managers on labor-related issues Promote and maintain a professional, solutions-focused approach to internal HR partnerships. Translate Legacy Health's organizational goals and values into practical, people-centered solutions within assigned areas of responsibility. Qualifications Education: Bachelor's degree, Master's preferred. Relevant experience may be substituted for educational requirements. Experience: Seven years or more of progressively responsible experience in the HR field. Knowledge of laws, acts and regulations governing employee and labor relations. Health Care experience preferred. Skills: Working knowledge of all HR functional areas (employment, benefits, compensation, employee relations, training and development, human resources information systems, workforce planning), in addition to in-depth knowledge of two to three functional areas. Strong presentation skills, ability to present data and information as a subject matter expert. Demonstrated ability to discern pertinent data from raw information, evaluate and consult around solutions. Demonstrated ability to influence decisions and actions of customers. Comfortable with public speaking to include a wide variety of audiences. Strong verbal and written communication skills. Licensure PHR or SPHR certification preferred. Pay Range USD $48.91 - USD $72.88 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************

(Full-Time, Variable) Pay range: $22.17 - $27.72 + Relocation Assistance available. * To qualify for the relocation assistance, candidates must have 1+ years of licensed experience. Candidates must not have been employed by St. Charles Health System in the last 6 months. Bonuses are available to external applicants only and are subject to all applicable tax withholdings. * ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Phlebotomist REPORTS TO POSITION: Varies depending on location DEPARTMENT: Laboratory, or Family Care/Ambulatory Care Clinic DATE LAST REVIEWED: October 2023 OUR VISION: Creating America's healthiest community, together. OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: Laboratory: The Laboratory departments provide many services to our multi-hospital organization and outreach community including blood collection, processing, testing, and reporting of results, spanning all disciplines of laboratory medicine. Clinic: St. Charles operates outpatient clinics in three Central Oregon counties. Lines of clinical service including Primary Care, Urgent Care, Medical Specialties, Women's Health, Post-Acute Care, Hospital Medicine, Emergency Medicine, Behavioral Health, Cardiovascular Services and Cancer Services. We encourage collaboration between clinical and non-clinical staff to assure we are providing our community with comprehensive and compassionate health care. POSITION OVERVIEW: The Phlebotomist at St. Charles Health System processes laboratory orders and performs phlebotomy procedures/collections with as little discomfort as possible to patients of all ages. This position performs phlebotomy procedures following the standards of practice as outlined in System policies and procedures and while working within the boundaries of the Phlebotomy Scope of Practice. This position does not directly manage other caregivers, however may be asked to review and provide feedback on the work of other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: All Departments Communicates and interacts with a diverse population and professionally represents St. Charles Health System. Demonstrates excellent customer service skills in a manner that promotes goodwill, is timely, efficient, and accurate. Works with patients and/or family members who may be experiencing multiple different emotions. Ability to effectively reach consensus with a diverse population with differing needs. Interacts and communicates with all levels within St. Charles Health System and external customers/clients/potential employees. Manages facilitation and consensus building among health care professionals and agencies and achieves expected results. Ability to work under pressure in a fast-paced environment. Meets all competency requirements and training timelines. Completes an in-depth sign off sheet related to processes and procedures performed by the phlebotomist. Prioritizes requests for procedures according to urgency of need and type of tests ordered. Navigates and prioritizes specimen collections using the Lab Information System as well as critical thinking skills. Processes and tests samples using various instruments and processes following laboratory standards. Performs POC testing, including CLIA waived testing, moderate complexity testing and QC. Navigates through multiple complex computer systems to find MD orders, update, and verify patient information, research billing questions, place orders, and meet regulatory requirements for Medicare and other payers. Thinks critically, multitasks, and maintains accuracy during periods of frequent interruptions. Facilitates the distribution of results via fax, phone, or delivery, as designated or as requested by clients. Assists in special projects as needed. Trains and mentors effectively using constructive feedback after meeting competency and experience requirements. Supports the vision, mission, and values of the organization in all respects. Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients, and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. May perform additional duties of similar complexity within the organization, as required or assigned. Additional Duties for Laboratory Phlebotomists: Greets clients upon arrival at the outpatient draw station or area. Greets patients appropriately according to Hospital surroundings, situation, and time of day. Assists the RN and MD as requested in the collection of blood samples and during specialty procedures. Including, but not limited to: * Adrenal Study blood collections * MRI pediatric blood collections * Lumbar Puncture blood collection * Bone Marrow collections * Legal blood collection with law enforcement * Arterial blood collection. Responds quickly to codes, traumas, rapid responses, and can maneuver in tight quarters. Performs AHA BLS when asked to participate in the rotation by an RN or MD. Manages multiple patient types including but not limited to confused, combative, upset, intubated, restrained, psychiatric emergency services on-site and off-site, traumatized, and nonresponsive individuals in varying situations including some that can be visually disturbing. Has a clear understanding of how to accurately select the correct patient and assign an encounter number. Registers all patients for laboratory services as ordered by their physician and in compliance with St. Charles Health System policies and procedures. Includes collecting payments from patients for specialty kit draws. Selects the correct insurance plan, and sends and reviews eligiblity responses. Researches tests and diagnostic codes according to billing and insurance requirements, mainly pertaining to Medicare and other government funded insurance programs, according to Medicare Compliance Act; informs patients regarding expenses beyond insurance reimbursement and allows the patient to make decisions as to whether to follow through with lab services based on current guidelines before tests are drawn. Has a clear understanding of all downtime processes. EDUCATION: Required: High school diploma or GED Preferred: Participation in college level science classes. LICENSURE/CERTIFICATION/REGISTRATION: Required: AHA Basic Life Support for Healthcare Provider certification. Preferred: Phlebotomy certification through a St. Charles Health System approved accredited agency is highly preferred. The current approved agencies are the following: ASCP, NCA, NCPT, and phlebotomy specific military training programs. EXPERIENCE: Required: N/A Preferred: Previous direct patient care experience (preferably Lab experience) and/or college science background. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: Strong team working and collaborative skills. Ability to meet St. Charles Health System driving requirements. PHYSICAL REQUIREMENTS: Continually (75% or More): Standing, walking, keyboard operation, grasping/squeezing, use of clear and audible speaking voice and the ability to hear normal speech levels. Frequently (50% - 75%): Sitting, lifting 1-25 lbs, carrying 1-25 lbs, and pushing/pulling 1-25 lbs Occasionally (26% - 50%): Bending, stoop/kneel/crouch, climbing ladder/step-stool (varies by area), reaching overhead, and the ability to hear whispered speech levels. Rarely (10% - 25%): Climbing stairs, lifting 25-50 lbs, carrying 25-50 lbs, pushing/pulling 25-50 lbs, and operation of a Motor Vehicle. Never (Not Included): Climbing ladder/step-stool (varies by area) Exposure to Elemental Factors Rarely (10% - 25%): Wet/slippery areas and chemical solutions. Never (0%): Heat, cold, noise, dust, vibration and uneven surfaces. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? No Job Family: PHLEBOTOMIST Scheduled Days of the Week: Variable Shift Start & End Time: Variable

TITLE: SCMG Behavioral Health Consultant, Psychologist, Women's Health Section Chief, Psychiatry and Behavioral Health DEPARTMENT: Integrated Behavioral Health DATE LAST REVIEWED: January 25, 2023 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: The Integrated Behavioral Health Department (The Health Integration Project) includes Licensed Clinical Social Workers and doctoral level psychologist who are integrated into primary care settings as well as some specialty care settings. POSITION OVERVIEW: The Behavioral Health Consultant (BHC) works in a consultative role at the Center for Women's Health alongside a mix of physicians, certified nurse midwives, and women's health nurse practitioners, providing behavioral health assessments and interventions to patients. The BHC is an integral member of the Women's Health team whose role is to help address a broad spectrum of behavioral health needs in the Women's Health patient population. The BHC aids in early identification and provides brief, solution-focused interventions that promote wellness and prevention for as many patients as possible. The BHC provides same-day consultative services to primary care providers and patients for a broad array of behavioral health issues in the form of assessment, brief interventions, and triage of psychosocial problems in the clinic patient population. This position requires advanced skills in conducting brief assessments using a biopsychosocial model and delivering brief evidence-based interventions including psychoeducation, Cognitive-Behavioral Therapy (CBT), Motivational Interviewing, Problems Solving Therapy, Behavioral Activation and other short-term solution-focused interventions. The goal is to improve overall health and quality of life of patients with a variety of physical, emotional, and behavioral needs. The BHC work also includes providing curbside consultations to primary care providers and providing recommendations to the primary care team to enhance the patient's care plan. When indicated, the BHC may also work with patients for a limited number of follow-up sessions to provide ongoing skills training and coaching to improve health and functioning. The BHC will also triage patients and help ensure smooth coordination of care with community partners for patients who require more intensive specialty services not provided in the primary care clinic. This position does not directly manage any other caregivers. Work location: The psychologist's primary work location will be the Center for Women's Health Care clinic in Redmond, Oregon but may require some travel to other Central Oregon clinics. Other locations may be added as patient and business needs dictate. ESSENTIAL FUNCTIONS AND DUTIES: Clinical Responsibilities: Plans and provides psychological assessment and diagnosis in a women's health care setting with brief psychotherapeutic interventions as needed. Provides targeted assessment and evaluation, including diagnostic impression and functional status on presenting problem(s). Timely and succinct feedback to Women's Health providers regarding consultation findings and recommendations. Triaging and referring patients to specialty mental health care when appropriate. Formulation of behavioral health interventions appropriate to the Women's Health care setting and assisting with implementation of Women's Health Care providers treatment plans. Providing brief follow-up, including relapse prevention and education. Developing, teaching, and providing oversight for classes that promote education and skill-building to enhance psychological and physical health. Providing ongoing consultation services for a sub-set of patients who require ongoing monitoring and follow up (e.g. continuity consultations). Sharing knowledge with other team members and patients both formally (in-services, consult responses) and informally (hallway conversations). Working as a Women's Health Care team member to develop specific clinical pathways or best practice programs for targeted patient groups. Plans, develops, and implements groups and other services for mental health needs. Develops behavioral health programs to meet the needs of the changing organization and changes in health care delivery. Active member of the multi-disciplinary team within the clinic, providing team-based care. Document all patient care in the proper form and in a timely manner in compliance with hospital policies and regulatory agencies. Delivers first rate customer service and/or patient care in a manner that promotes goodwill, and is timely, efficient, and accurate, and courteous. Non-Clinical Responsibilities: Be familiar with the SCMG organization structure, communications systems and billing process, completing billing and coding documentation within time assigned by SCMG administration. Keep all licenses and appropriate certifications current and unrestricted. Maintain active privileges at a St. Charles Health System hospital sufficient to permit performance of job duties. Increase understanding and collaboration throughout the medical community regarding provider's chosen specialty. Provider Leadership: Participate in SCMG provider meetings and assist in policy formation for SCMG and provider practice. Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient and caregiver. Participates in creating intentional relationships and put a high level of focus on attitudes and behaviors that enhance the care experience. Provide a therapeutic presence in service to others by purposefully responding to the needs of patients/customers in a caring way. This includes introducing oneself and stating your purpose, asking the patient their preferred name, spending time with the patient to determine their care goals, active listening, and using skillful communications (appropriate touch, eye contact, etc.). Provides and maintains a safe environment for caregivers, patients, and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the health system's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable rules, and cooperating fully with all health system's investigations and proceedings. Supports the vision, mission, and values of the organization in all respects. Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. Must maintain compliance of hospital's Medical Staff Bylaws, Rules, and Regulations, as required by SCHS Board of Directors. EDUCATION Required: Graduation from an accredited college or university. Successful completion of an accredited doctorate program in psychology. Successful completion of Psychology Internship Successful completion of Psychology Residency Continuing Education & Competency: Complete annual fire/safety, etc. education in-services as required. Attend mandatory educational offerings as described in SCHS policies/procedures and/or as required by other regulatory bodies. Complete annual CME as required to maintain license and appropriate Board certification. Complete in a timely manner assigned Computer Based Learning modules. LICENSURE/CERTIFICATION/REGISTRATION Required: License to practice Psychology in the State of Oregon. Valid driver's license and ability to meet SCHS driving requirements. Maintain unrestricted ability to participate in Medicare / Medicaid, or other federal or state governmental health care programs. Maintain AHA Basic Life Support for Healthcare Provider certification. Preferred: Membership with applicable state/national organization EXPERIENCE Required: Experience in clinical psychology setting. Preferred: Experience within Women's Health Care program or medical setting. PERSONAL PROTECTIVE EQUIPMENT Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: General Skills: Communication/Interpersonal: Must have excellent communication skills and ability to interact with a diverse population and professionally represent SCHS. Ability to effectively interact and communicate with all levels within SCHS and external customers/clients/potential employees. Strong team working and collaborative skills. Ability to effectively reach consensus with a diverse population with differing needs. Ability to manage facilitation and Consensus building among health care professionals and agencies and achieve expected results. Organizational: Ability to multi-task and work independently. Pays attention to detail. Possess excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions. Possess strong analytical, problem solving and decision-making skills. Possess excellent organizational and multi-tasking skills. Computer: Possess basic to intermediate ability and experience in computer applications, specifically electronic medical records system and Microsoft Office (Word, Excel and Access) Possess basic experience in computer applications necessary to record time, obtain work directions, and complete assigned CBL's. St Charles Health System Standards: Provide information and services that enhance others' ability to acquire what they need or to complete the task at hand. Share information both when requested and when anticipating someone might have a need. Is present and punctual for assigned workdays, in compliance with the SCHS policy on attendance. Collaborate willingly with others to meet goals. Participate openly and honestly, sharing opinions, knowledge and experience. Address concerns of those impacted by a change or decision before taking action. Comply with all SCHS policies and procedures. Attend annually mandated in services and maintain documentation of attendance. Maintain and upgrade professional and technical competency in area of practice (through in service training, reading, continuing education or other methods and maintains documentation). Maintain confidentiality of patient, customer, and co-worker information. Consistently maintain a calm and pleasant tone and appropriate demeanor with others. Display attentiveness to others' needs, concerns and ideas. Asks questions and summarizes to confirm understanding. Address conflicts directly and promptly, focusing on problem-solving and a positive outcome. Value individuals and their diversity by creating and supporting a climate for success, as evidenced in peer feedback or self-reporting. Consistently demonstrate flexibility by meeting the changing needs of the customer. Manage time effectively to meet deadlines and commitments. Propose ideas for solving problems, improving processes or providing new services Demonstrate fiscal stewardship in the use of hospital resources. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, keyboard operation. Occasionally (25%): Standing, walking, bending, stooping/kneeling/crouching, climbing stairs, reaching overhead, lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing, operation of a motor vehicle, ability to hear whispered speech level. Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 11-50 pounds. Exposure to Elemental Factors Occasionally (25%): Chemical solution for Laboratory Caregivers. Rarely (10%): Wet/slippery area. Never (0%): Heat, cold, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP **Nothing in this is intended, nor shall be interpreted, as a grant or approval of medical staff membership or clinical privileges. By law and applicable accreditation standards, medical staff membership and clinical privileges can be granted or approved only by a hospital's medical staff and governing body. Employment processes and requirements, which are governed primarily by the human resources policies of St. Charles, are separate and distinct from medical staff membership and clinical privileging processes and requirements, which are governed primarily by the bylaws and policies of the hospital medical staff. Accordingly, employed physicians and providers of St. Charles are required at all relevant times not only to satisfy the requirements and perform the duties set forth in this job description, but, also, to satisfy the requirements and perform the duties for obtaining and maintain appropriate medical staff membership and clinical privileges. Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? Yes Job Family: BEHAVIORAL HEALTH CONSULTANT CTO Scheduled Days of the Week: Shift Start & End Time:

TITLE: Benefits Manager Senior Director of Human Resources DEPARTMENT: Human Resources DATE LAST REVIEWED: November 2025 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: The Human Resources Departments provides many services to our multi-hospital organization including: recruiting, employee relations, labor relations, compensation and benefits management, information services, and on-boarding/off-boarding. POSITION OVERVIEW: The Benefits Manager is responsible for the strategic design, administration, and ongoing management of St. Charles Health System's comprehensive employee benefits programs. This includes oversight of the organization's self-funded health plan and related programs to ensure cost-effectiveness, compliance, and exceptional service delivery. The Benefits Manager ensures that all benefit offerings align with the organization's Total Rewards strategy and support the recruitment, retention, and well-being of our caregivers. This position directly manages assigned caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Oversees the administration of all employee benefit programs, including the self-funded medical plan, dental, vision, life, retirement, and wellness programs. Partners with the third-party administrator (TPA) and stop-loss carrier to monitor plan performance, manage claims costs, and ensure accuracy in plan administration. Leads the annual benefits renewal, plan design evaluation, and open enrollment process, ensuring timely and effective implementation. Analyzes claims trends, utilization data, and benchmarking results to recommend strategic changes and cost-containment strategies. Maintains oversight of vendor contracts and performance to ensure optimal service delivery and alignment with organizational goals. Ensures compliance with federal and state regulations including ERISA, ACA, HIPAA, COBRA, and IRS requirements. Manages required filings such as Form 5500, ACA reporting, and other benefit-related disclosures. Partners with internal and external auditors to ensure accuracy and adherence to regulatory and policy standards. Develops and delivers communication strategies that promote caregiver understanding and appreciation of benefits offerings. Use data analytics to evaluate the effectiveness of current benefits packages and identify opportunities for improvement. Responsible for budget development, regular monitoring, accountability and meeting all operational targets for all areas within span of control. Hires, directs, coaches and monitors the performance of all direct reports, to develop and maintain a high-performance team that meets organizational and department goals. Monitors and ensures all direct reports are current with compliance and safety requirements. Implements and manages all organizational safety directives and goals. Provides and oversees team's delivery of customer service in a manner that promotes goodwill, is timely, efficient, and accurate. Collaborates with teams to review processes and identify/implement opportunities for improvements, applying Lean principles, concepts and tools. Supports the vision, mission, and values of the organization in all respects. Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients, and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: Bachelor's degree in a related field Human Resources, Business Administration, Finance or related field. Preferred: N/A LICENSURE/CERTIFICATION/REGISTRATION: Required: N/A Preferred: SHRM-CP or SHRM-SCP. Certified Benefits Professional (CBP). EXPERIENCE: Required: Minimum of five (5) years of progressive experience in benefits administration. Minimum one (1) year leadership experience. Experience managing a self-funded health plan required, including oversight of TPAs, stop-loss, and PBM vendors. Experience in a large, complex organization, preferably within healthcare or a multi-site environment. Strong understanding of benefits compliance and financial reporting requirements. Preferred: N/A PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. PHYSICAL REQUIREMENTS: Continually (75% or more): Sitting, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Standing, lifting 1-10 pounds, grasping/squeezing Occasionally (25%): Bending, reaching overhead, carrying/pushing, or pulling 1-10 pounds. Rarely (10%): Walking, stooping/kneeling/crouching, climbing stairs. Never (0%): Climbing ladder/stepstool, lifting/carrying/pushing, or pulling 11-50 pounds, operation of a motor vehicle, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category No Risk for Exposure to BBP Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? Yes Job Family: MANAGER Scheduled Days of the Week: Monday-Friday Shift Start & End Time: 8a-5p

Pediatric Child Life Specialist - Randall Children's Hospital at Legacy Emanuel At Legacy Health, we're passionate about making life better for others-especially our youngest patients and their families. As a Child Life Specialist, you'll bring hope, comfort, and emotional support to children experiencing illness, injury, or hospitalization. Your compassion and creativity in therapeutic play, education, and emotional support will make a lasting difference in their healing journey. Why You'll Love Working Here Randall Children's Hospital at Legacy Emanuel is one of the leading pediatric centers in the Pacific Northwest. Designed exclusively for children, our state-of-the-art facility combines advanced medical care with a warm, family-centered environment. From routine care to the most complex cases, families trust our team to provide exceptional, compassionate care-every day. Responsibilities What You'll Do As a valued member of our interdisciplinary care team, you will: Support pediatric and adolescent patients and families coping with hospitalization, treatment, or loss Use therapeutic play, education, and preparation to reduce fear and anxiety Help patients build effective coping skills and self-expression through evidence-based interventions Provide guidance and emotional support for parents, siblings, and caregivers Partner closely with nurses, physicians, and therapists to ensure emotionally safe, developmentally appropriate care Plan and lead activities, celebrations, and events that bring joy and normalcy to the hospital experience Mentor students and volunteers, and contribute to ongoing education within the hospital and community Specialty Focus This position supports Randall Children's Hospital's Cancer and Blood Disorders Program, working across inpatient, outpatient, and day treatment settings. You'll accompany children and families throughout the continuum of care-helping them prepare for and cope with medical procedures, treatments, and life-changing moments. Why Join Legacy Work with a passionate, mission-driven pediatric team Access professional growth and education opportunities Contribute to a culture that values empathy, teamwork, and innovation Relocation assistance available for candidates new to Legacy Health Qualifications Education/Experience Bachelor's degree in Child Life, Child Development, Psychology, or related field with all clinical coursework for clinical Child Life Certification completed. Completion of a 600-hour Child Life internship under the direct supervision of a Certified Child Life Specialist. Work experience with children, youth, and families in non-healthcare settings also preferred. Skill Requirements: Plans and implements comprehensive Child Life services. Broad knowledge of child developmental theories, specific illnesses/diagnosis, medical terminology physical, emotional, cognitive, and psychosocial needs of children 0-21 years. Ability to assess and respond to the developmental and psychosocial needs of infants, children, youth, and families using the theories of human growth and development, therapeutic play, and emotionally supportive interventions. Provides emotionally supportive play and preparation for pediatric patients undergoing surgery, medical tests, and procedures. Enhances patient's and family's understanding of medical procedures and diagnosis by facilitating developmentally appropriate procedural preparation and support. Partner with interdisciplinary team, including patient and family, to create a collaborative plan of care. Demonstrates strong organizational skills, including effectively triaging patient and family needs. Ability to supervise child life students and volunteers. Demonstrates technology skills and ability to navigate electronic systems applicable to job functions. Licensure Must obtain Certified Child Life Certification (CCLS) from the Association of Child Life Professionals (ACLP) within one year of employment. Pay Range USD $29.30 - USD $41.90 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************

Every breath. Every heartbeat. Every patient. You bring compassion and expertise to cardiac rehabilitation by thoughtfully planning and delivering individualized care that supports optimal recovery. Your work reflects the Legacy mission of making life better for others, and nothing compares to seeing patients reclaim the lives they love. If this sounds like you, we invite you to join the Legacy team as a Cardiac Exercise Physiologist. Responsibilities The Cardiac Exercise Physiologist is responsible for rehabilitation therapy with inpatients and outpatients with cardiac and/or pulmonary disease. As defined in performance standards, the Cardiac Exercise Physiologist assesses, analyzes, plans, implements, and evaluates patient care following established operating unit, cardiac rehab therapy and department standards. The Cardiac Exercise Physiologist participates as a member of the health care team in cooperation with and under the supervision of the Rehab Program Manager. Therapy is provided to patients and families integrating knowledge of the cardiac nursing process to achieve desired outcomes in appropriate and consistent collaboration with Cardiac Rehab RNs and Physical Therapists. Therapy is planned and coordinated in collaboration with patient/family and other members of the healthcare team to maximize patient outcomes and use of resources. Education is provided that facilitates recovery, self-care, health maintenance, health promotion and wellness. Clinical competency is demonstrated through the optimal implementation and evaluation of therapeutic processes. The practice of cardiac rehab therapy is demonstrated through patient advocacy and promoted through professional development and contribution to the professional growth of others. Qualifications Education: M.S. or B.S. degree from an accredited program of Exercise Physiology or Exercise Science or M.S. or B.S. degree from an accredited school of Physical Therapy, with successful completion of the National Board Examination. Experience: Experience in clinical delivery of cardiac rehab services preferred. Licensure ACLS required. ACMS certification preferred. Pay Range USD $27.91 - USD $39.91 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************

TITLE: Supply Chain Inventory Coordinator Supply Chain Operations Manager or Supervisor DEPARTMENT: Supply Chain DATE LAST REVIEWED: May 2025 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: The Supply Chain department provides many services to our multi-hospital organization and clinics. Our services include procurement, sourcing, value analysis, contracting, inventory management, distribution, courier services, mail services, sterile inventory, code cart management and O2 cylinder exchanges. Our team works in partnership with clinical and business teams to deliver high quality products and services at the best possible cost. POSITION OVERVIEW: The Supply Chain Inventory Coordinator provides a deep understanding of Workday processes and functions to assure inventory accuracy in the Bend main warehouse and any other assigned location(s), auditing Workday inventory function for operations, and contributing to standard work. This position provides accurate and timely handling of medical supplies and materials to assure clinical teams have all supplies necessary for patient care. The Supply Chain Inventory Coordinator is responsible for managing implant inventories, managing highly regulated human tissues with accurate tracking, coordination of vendor relationships for PeriOp specialty supplies for surgical cases, and vendor management. This position does not directly manage other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Responsible for oversight of inventory accuracy in assigned location(s). Coordinates and executes the cycle count process. Manages investigation of inventory problems, including killed items, receipts, inventory put aways, and stock transfers with the goal to reduce killed items to zero. Responsible for Workday accuracy. Assesses Supply Chain Technician use of Workday and escalates behaviors or practices that contribute to inaccuracy. Completes Workday audits and makes adjustments to items that cause the inventory to fault or cause accounting errors. Responsible for daily physical inventory assessment and inventory walks to assure orders are generated correctly and prevent stock outs. Responsible for efficient storage and handling, maintains labels in these locations, stocks supplies in an organized and professional manner and always rotates product. Assists leadership with department process improvements and helps create and update policies and procedures. Trains Supply Chain Technicians with inventory management methodology within Workday. Provides reporting on supply utilization, ordering trends and standardization. Maintains and updates Min/Max levels on all inventoried items and adjusts based on usage. Provides swing shift leadership direction as needed. Seeks savings opportunities through standardization and inventory control practices. Maintains productive relationships with buyers for purchases, returns and item backorder information. Maintains files (paper and computer) and quality manuals, as assigned. Supports the vision, mission and values of the organization in all respects. Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: High school diploma or GED. Preferred: Associates or Bachelor's Degree in Supply Chain, Business, Accounting, or related field. LICENSURE/CERTIFICATION/REGISTRATION: Required: Valid Oregon driver's license and ability to meet SCHS driving requirements. Preferred: See additional position information for preferred certification list. EXPERIENCE: Required: Three (3) years of increasing responsibility in Supply Chain or related field. One (1) year inventory management. Preferred: Previous healthcare experience. Two (2) years acting as a lead or supervisor. Two (2) years experience in healthcare supply chain. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: Preferred Certifications: Certified Supply Chain Professional: (CSCP:ASCM). Certified in Planning and Inventory Management: (CPIM:ASCM). Certified in Logistics Transportation and Distribution: (CLTD:ASCM). Certified Professional in Supply Management: (CPSM:Institute for Supply Management). Certified Professional in Supplier Diversity: (CPSD:Institute for Supply Management). SCPro Certification Level 1-Level 3: (SCPro Council of Supply Chain Professionals). Certified Professional Logistician: (CPL:SOLE). Certified Professional Contract Manager: (CPCM:NCMA). Project Management Professional: (PMP:PMI). Certified Six Sigma Yellow, Green, or Black Belt: (SSGI:Six Sigma Global Institute, CSSC:Council Six Sigma Certification). Oracle Procurement Certification (Certified Implementation Professional, Certified Implementation Professional- Delta): (Oracle University:Oracle Inc, America). PHYSICAL REQUIREMENTS Continually (75% or more): Standing, walking, lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Frequently (50%): Sitting, bending, stooping/kneeling/crouching, climbing stairs, lifting/carrying/pushing or pulling 11-25 pounds. Occasionally (25%): Climbing ladder/step-stool, reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, keyboard operation for receiving caregivers, operation of a motor vehicle, use of clear and audible speaking voice and the ability to hear normal speech level. Rarely (10%): Keyboard operation. Never (0%): Whispered speech level. Exposure to Elemental Factors Occasionally (25%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP . Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? No Job Family: COORDINATOR SUPPLY CHAIN Scheduled Days of the Week: Monday-Friday Shift Start & End Time: Day Shift

TITLE: Biomedical Technician II Biomedical Services Manager DEPARTMENT: Biomedical Services DATE LAST REVIEWED: January 22, 2021 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: The Biomedical Services team at St. Charles Health System (SCHS) provides a safe, comfortable healing environment for our patients, visitors and caregivers by maintaining all medical devices in accordance with regulatory and manufacturer requirements. POSITION OVERVIEW: The Biomedical Technician II performs service and inspection of most medical devices for SCHS and its account customers. They function as a team resource for most devices serviced and performs skilled work on most devices and systems. This position does not directly manage other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Accurately documents all repairs and inspection results. Attends service schools and training seminars as requested by the manager. Works closely with other team members to perform service and inspections of all medical devices for SCHS and its account customers which may require overnight travel. Possesses an intermediate level of expertise and is capable of assisting less experienced technicians. Able to learn from others on the job. Can teach basic skills to Level I technicians. Demonstrates familiarity with the operations and environment that they support such as hospital, clinic, etc. Performs a variety of tasks associated with the installation, maintenance, calibration and repair of biomedical equipment with minimal supervision. Coordinates Biomedical Services vendor activities within SCHS when needed. Works directly with Vendors to ensure contract requirements including PHI Security measures are met. Offers clinical support for the end users of medical devices. Demonstrates strong knowledge and ability with the Computerized Maintenance Management System (CMMS) and assists the department with accurate, timely record keeping. Participates in mandatory standby. Supports the vision, mission and values of the organization in all respects. Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: Associates degree in Biomedical Technology or equivalent education. Preferred: Ongoing service training. LICENSURE/CERTIFICATION/REGISTRATION: Required: N/A Preferred: AAMI CBET/CRES certification. EXPERIENCE: Required: Minimum of two (2) years' experience working as a Biomedical Technician in a hospital or medical manufacturer environment. Preferred: Additional experience working as a Biomedical Technician in a hospital or medical manufactured environment. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. PHYSICAL REQUIREMENTS: Continually (75% or more): Standing and walking, lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Frequently (50%): Sitting, bending, stooping/kneeling/crouching, climbing stairs, lifting/carrying/pushing or pulling 11-25 pounds. Occasionally (25%): Climbing ladder/step-stool, reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, operation of a motor vehicle, using clear and audible speaking voice and ability to hear normal speech level. Rarely (10%): Keyboard operation. Never (0%): Ability to hear whispered speech level. Exposure to Elemental Factors Occasionally (25%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP Looking for an ambitious Biomedical Technician who is ready to learn and grow in a fun and friendly department. Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? No Job Family: TECHNICIAN BIOMED Scheduled Days of the Week: Shift Start & End Time:

TITLE: System Director, Laboratory Services VP Operations, Bend DEPARTMENT: Laboratory DATE LAST REVIEWED: November 2025 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: The Laboratory Departments provide many services to our multi-hospital organization and outreach community including: blood collection, processing, testing, and reporting of results, spanning all disciplines of laboratory medicine. POSITION OVERVIEW: The System Director of Laboratory Services provides strategic leadership for St. Charles Health System's integrated laboratory network, encompassing inpatient, outpatient, and outreach operations. This role is responsible for driving systemwide business strategy, financial performance, and service line growth while ensuring alignment with organizational goals for quality, efficiency, and sustainability. The System Director oversees laboratory leadership across all campuses, directly managing managers and supervisors responsible for technical operations, outreach and pre-analytic services, and support functions. ESSENTIAL FUNCTIONS AND DUTIES: Strategic Leadership and Growth Provides strategic leadership for the integrated laboratory network across St. Charles Health System, encompassing four hospitals (Bend, Redmond, Madras, and Prineville) and multiple outpatient laboratory sites. Develops and executes a long-term strategy for laboratory service line growth, outreach expansion, and business development opportunities across Central Oregon. Identifies and implements innovative technologies, automation, and data-driven solutions that enhance efficiency, service quality, and market competitiveness. Partners with executive and medical leadership to align laboratory initiatives with organizational priorities in clinical excellence, financial sustainability, and patient experience. Represents Laboratory Services in systemwide planning, budgeting, and operational decision-making, ensuring alignment with enterprise goals. Operational and Financial Performance Provides system-level oversight of all laboratory operations, including phlebotomy, point-of-care testing, and multidisciplinary medical laboratory science departments (e.g., chemistry, hematology, microbiology, serology, blood bank, and transfusion services). Ensures standardization of laboratory practices, processes, and quality metrics across all inpatient and outpatient locations. Develops, manages, and monitors operational and capital budgets for laboratory services; evaluates financial performance and develops strategies for cost optimization and revenue growth. Oversees vendor contracts, supply chain relationships, and reference lab agreements to ensure efficiency, compliance, and value. Uses benchmarking and performance analytics to monitor productivity, turnaround times, and key performance indicators (KPIs) across sites. Regulatory Compliance and Quality Ensures full compliance with all applicable federal, state, and accrediting body standards, including CLIA, CAP, Joint Commission, FDA, and AABB. Establishes and maintains systemwide quality assurance and performance improvement programs for laboratory operations. Leads regulatory readiness activities, inspections, and audits, fostering a culture of continuous compliance and quality. Partners with Operational and Quality leaders to maintain rigorous standards for testing accuracy, patient safety, and result reliability. Leadership and People Management Oversees a network of laboratory leaders responsible for technical operations, outreach and pre-analytic services, point-of-care coordination, and support services. Recruits, mentors, and develops high-performing leadership teams to ensure operational excellence and professional growth across all campuses. Establishes clear performance expectations and accountability structures aligned with system goals and St. Charles Health System's ACTS of Excellence. Promotes a culture of collaboration, inclusion, and shared leadership across all laboratories and associated teams. Collaboration and Continuous Improvement Partners with medical staff, nursing, operations, and administrative teams to advance integrated approaches to patient care and diagnostic excellence. Champions innovation and technology adoption, including automation, digital pathology, and data analytics tools to optimize service delivery. Promotes transparent communication and engagement with internal stakeholders and community partners to strengthen the laboratory's role within the health system and regional network. Supports the vision, mission and values of the organization in all respects. Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: Bachelor's degree in Medical Laboratory Science or a related field as required by applicable licensure standards. Preferred: Master's degree in laboratory science, healthcare administration, business administration, or a related field LICENSURE/CERTIFICATION/REGISTRATION: Required: MT (ASCP), CLS, or equivalent. Valid Oregon driver's license and ability to meet St. Charles Health System driving requirements. Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites required. Preferred: N/A EXPERIENCE: Required: Seven (7) years of progressive leadership experience in clinical laboratory operations, including management of complex, multi-site environments encompassing both inpatient and outpatient services. Experience must include demonstrated success in operational oversight, strategic planning, and budget management to support sustainable laboratory growth. Proven ability to develop and implement business and financial strategies that enhance efficiency, quality, and fiscal accountability. Preferred: Ten years of clinical laboratory leadership experience. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, keyboarding operation Occasionally (25%): Standing and walking lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing, operation of a motor vehicle Rarely (10%): Bending, stooping/kneeling/crouching climbing stairs climbing ladder/step-stool (varies by area) reaching overhead lifting/carrying/pushing or pulling 11-25 pounds. Exposure to Elemental Factors Rarely (10%): chemical solution Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP . Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? Yes Job Family: DIRECTOR Scheduled Days of the Week: Monday-Friday Shift Start & End Time: 8:00am to 5:00pm

TITLE: Medical Laboratory Assistant (MLA) Laboratory Specimen Processing and Courier Supervisor DEPARTMENT: Laboratory DATE LAST REVIEWED: July 2021 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: The laboratory departments provide many services to our multi-hospital organization and outreach community including: blood collection, processing, testing, and reporting of results, spanning all disciplines of laboratory medicine. POSITION OVERVIEW: The Medical Laboratory Assistant (MLA) registers, orders, and processes specimens from in-house draws and courier runs and assists clients from outside the laboratory with questions or problems. The MLA will support the workflow in the technical area of the laboratory. This position does not directly manage other caregivers, however may be asked to review and provide feedback on the work of other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Processes inpatient and outpatient specimens to maintain their integrity. Communicates with reference laboratories and navigates multiple reference laboratory websites to ensure proper collection, processing transport, testing, and reporting of all referral testing. Meets all competency requirements and training timelines. Completes an in-depth sign off sheet related to processes and procedures performed by specimen processing. Prioritizes ordering, receiving, and processing of specimens for testing according to urgency of need and type of tests ordered. Navigates through multiple complex computer systems to meet testing requirements and maintain specimen integrity. Prioritizes specimen processing using the Lab Information System. Registers and orders testing as ordered by their physician and in compliance with system policies and procedures. Thinks critically, multitasks, and maintains accuracy during periods of frequent interruptions in a fast-paced environment. Supplies information to all clients and assists with any problems. Participates in the distribution of results via fax, phone, or delivery, as designated or as requested by clients. Responsible for monitoring outstanding lists and call/fax lists to provide timely reporting of results. Trains and mentors effectively using constructive feedback after meeting competency and experience requirements. Assists with the pre-analytical, appropriate parts of analytical, and post-analytical steps of laboratory testing. Performs maintenance on laboratory equipment. Maintains inventory and ordering of supplies for technical areas of the laboratory. Assists in department projects as needed. Provide excellent customer service by: answering incoming calls, providing information about specimen requirements, ordering tests, and handling courier dispatch. Supports the vision, mission and values of the organization in all respects. Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: High school diploma or GED. Preferred: Bachelor's Degree, Associate's degree, or participation in college-level science classes preferred LICENSURE/CERTIFICATION/REGISTRATION: Required: N/A Preferred: Current national certification or licensure at the Assistant level by one or more of the following accredited credentialing agencies: ASCP, NHWA. Acceptable credentials: MLA (ASCP), NCMSMLA. EXPERIENCE: Required: Minimum one (1) year of paid customer service work experience. Preferred: Two (2) years lab experience. Computer training and medical terminology knowledge. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, sitting, walking, lifting 1-10 pounds, keyboarding operation, grasping, squeezing Occasionally (25%): Bending, carrying/pushing/pulling 1-10 pounds Rarely (10%): Stooping, kneeling, crouching, climbing stairs, climbing ladder/step-stool, reaching overhead, lifting/carrying/pushing/pulling 11-25 pounds. Never (0%): Lifting/carrying/pushing/pulling 25-50 pounds, operation of motor vehicle, whispered speech level Exposure to Elemental Factors Rarely (10%): Cold, Chemical solution. Never (0%): Heat, wet/slippery area, noise, dust, vibration, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP Schedule Weekly Hours: 0 Caregiver Type: Relief Shift: Variable (United States of America) Is Exempt Position? No Job Family: ASSISTANT LAB Scheduled Days of the Week: Variable Shift Start & End Time: Variable

You are the go-to person ensuring that every detail is arranged for surgical services. You're also an important presence within the surgical field, as you pass proper instruments and supplies to other members of the surgical team. Your ability to work in a fast-paced environment as you carry on the Legacy mission of making life better for others will allow you to thrive in our supportive healthcare community. Responsibilities Functions as a first assistant during surgical incision, excision, and repair of pathology and throughout the perioperative period on procedures for which privileges have been granted. Will perform other duties as assigned by supervisor. Qualifications Experience: 1-year Surgical Technologist experience preferred. Education: High school diploma or equivalent. Graduation from an accredited Surgical Technologist program or completion of a military training program for surgical technologists, or equivalent experience. As of January 1, 2017, in lieu of the formal Surgical Technologist training program requirement, may substitute professional experience if candidate has worked 2 out of last 3 years as Surgical Technologist. Must have completed an accredited First Assistant program or a Legacy-offered course in First Assisting, within 12 months of hire. Licensure American Heart Association approved BLS certification required. For new hires after July 1, 2016 not meeting the previous experience provision noted in the Education section: Current certification as Surgical Technologist or certification as Surgical Technologist within 12 months of graduation from Surg Tech program. Pay Range USD $39.27 - USD $56.16 /Hr. Our Commitment to Health and Equal Opportunity Our Legacy is good for health for Our People, Our Patients, Our Communities, Our World. Above all, we will do the right thing. If you are passionate about our mission and believe you can contribute to our team, we encourage you to apply-even if you don't meet every qualification listed. We are committed to fostering an inclusive environment where everyone can grow and succeed. Legacy Health is an equal opportunity employer and prohibits unlawful discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion or creed, citizenship status, sex, sexual orientation, gender identity, pregnancy, age, national origin, disability status, genetic information, veteran status, or any other characteristic protected by law. To learn more about our employee benefits click here: ********************************************************************

TITLE: Surgery Scheduling Specialist Surgery Scheduling Supervisor DEPARTMENT: Orthopedic, Neurosurgery & Physiatry DATE LAST REVIEWED: October 2024 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: The Orthopedic, Neurosurgery & Physiatry Services department encompasses multiple specialty providers / who providing specialized care to patients throughout their surgical and surgical experience in multiple locations across Central Oregon including St. Charles, Cascade SurgiCenter, Bend Surgery Center and office based clinic procedures. We encourage collaboration between clinical and non-clinical staff to assure we are providing our community with comprehensive and compassionate care. POSITION OVERVIEW: The Surgery Scheduling Specialist, in collaboration with our specialty providers, is responsible for oversight and coordination of surgery and procedure scheduling across multidisciplinary specialties. The scheduler works closely with patients to ensure they have completed all consultations and preoperative visits prior to scheduling surgery. The scheduler will monitor and analyze performance measures and quality indicators as well as provide training to new caregivers. They will demonstrate competency in all areas of surgery and procedure scheduling by working in these areas alongside fellow caregivers. This position does not directly manage other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Responsible for high-level accuracy in all functions of clinic business / patient process flow, from initial intake to final collections for services provided. Tracks and manages all aspects of care for patients and coordinates close follow up post operatively. Schedules and coordinates all procedures, including verification of completion of the prior authorization process. Provides concise, specific patient instructions for procedures. Establishes and maintains communication with other team members and departments such as the OR, MDU, pre-surgery and outside entities to ensure procedures and systems function smoothly as well as promotes continuity of care. Troubleshoots issues that arise between the clinic and other hospital departments and works in a collaborative manner to find resolution. Correlates the established provider procedure schedule to EPIC procedure schedules. Works with the clinic leadership to resolve conflicts when identified. Schedules inpatient and outpatient procedures and appointments accurately. Responds to telephone inquiries and faxes from the patient's provider offices and clinics for all service locations. Coordinates procedures for orders received from providers outside of St. Charles processing for review from the performing MD. Reviews and verifies history and physical documentation has been received and performed in an appropriate timeframe, coordinates care with the patient. Understands that procedural time is in high demand across the health system and in ASCs and therefore works to optimize provider schedules to fully utilize available time. Demonstrates excellent phone etiquette and understands medical terminology, human anatomy, procedures, etc. Maintains knowledge of hospital operations and, block and open time rules and process for procedures both inpatient and outpatient. Prioritizes tasks to ensure all details are addressed and proper documentation is inputted into all systems. Develops and maintains a high level of understanding of EPIC process. Functions as a system super user and is proficient utilizing snap board, case requests/procedures, ambulatory chart, ancillary orders, telephone encounters, registration, scheduling functions and estimates. Continually evaluates department process flows and practices to seek opportunities for improvement, conveys feedback and suggestions to clinic leadership. Designs and runs the Surgery scheduling on-boarding training, develop training materials and maintain policy manuals. Evaluates trends and adjusts education as needed to always provide relevant and easy to absorb education. Works with the clinic leadership to compile and interpret key business, financial, operational and statistical data; performs analyses aimed at identifying process errors & education opportunities to improve performance. Keep accurate records on department spreadsheets and uses tools including rosters and shared data for tracking purposes, follow up & documentation. Anticipate the need for change through direct observation and maintains open communication with other departments and facilities. Learns and maintains knowledge of documents and forms according to state and federal requirements and guidelines including CMS, Medicaid, COBRA, EMTALA, HIPAA and many more. Supports the vision, mission and values of the organization in all respects. Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: High School diploma/GED. Preferred: Associate degree plus healthcare scheduling experience LICENSURE/CERTIFICATION/REGISTRATION: Required: Ability to travel to business functions/trainings/meetings and all SCHS worksites. Preferred: N/A EXPERIENCE: Required: One year experience in healthcare registration and scheduling. Preferred: 2 years' experience in healthcare registration and scheduling. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation. Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle. Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category No Risk for Exposure to BBP Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? No Job Family: SCHEDULER Scheduled Days of the Week: Monday-Friday Shift Start & End Time: 8:00am to 5:00pm