St. Charles Health System jobs in Bend, OR - 218 jobs

Pay range: $20.22 - $24.66 per hour, based on experience. This position comes with a benefits package that includes medical, dental, vision, a 403(b) retirement plan, and Earned Time Off (ETO). ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Receptionist REPORTS TO POSITION: Manager of Administrative Operations DEPARTMENT: Administration DATE LAST REVIEWED: December 4, 2025 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: The Front Office Receptionist will be responsible for the overall front office administrative functions within assigned department(s). POSITION OVERVIEW: The Receptionist at St. Charles Health System serves as the first point of contact for visitors, providing administrative support and exceptional customer service to all St. Charles Health System caregivers, providers, and visitors in person and via telephone. This role ensures smooth day-to-day operations of the front desk and assists with various office tasks to maintain an organized and welcoming environment for the Administrative Office Suite. This position does not directly manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Provides reception support by greeting, assisting, answering questions, and directing visitors when they enter the Administrative Suite utilizing appropriate customer service skills. Processes incoming mail for the Administrative Office Suite and distributes appropriately. Assists with administrative tasks such as data entry, filing, document preparation, drafts reports, letters, minutes, and other materials. Schedule and confirm appointments, meetings, and conference room bookings. Provides technical, audio visual, desktop publishing (Outlook, Excel, Word, Publisher, Visio, and Power Point) expertise in program applications and technologies for caregivers. Provides support to achieve and maintain compliance with all local, state, and national health care guidelines, rules, and regulations (Joint Commission, Medicare/CMS, Health Division, ISO, etc.). Coordinates office supplies inventory and ordering. Responsible for stocking supplies, managing office equipment, coordinating service and maintenance, as necessary. Role models, leads, and influences the organizational design and effectiveness of the “One St. Charles” operational model to promote interdisciplinary collaboration and shared accountability while continually improving the experience of patients, physicians, providers, and caregivers. Supports the vision, mission, and values of the organization in all respects. Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients, and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: High school or GED. Preferred: Bachelor's degree. LICENSURE/CERTIFICATION/REGISTRATION: Required: N/A Preferred: N/A EXPERIENCE: Required: Minimum two (2) years' administrative or office experience. Preferred: Three (3) years' experience in a Receptionist/Administrative Assistant level role, including proficiency at handling multiple tasks. Previous hospital or healthcare experience. Knowledge of medical terminology. PERSONAL PROTECTIVE EQUIPMENT Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: General: Must have excellent oral and written communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System. Must have strong teamwork and collaborative skills. Must be able to efficiently handle telephone calls and meeting & resource coordination. Must have excellent organizational skills and attention to detail. Must have intermediate to advanced proficiency in Microsoft applications, database management, and document preparation. Must be able to learn various new computer programs in a timely manner as required. Must be personable, professional, and maintain a positive attitude. Must be able to work in a fast-paced environment with frequent interruptions while maintaining the highest level of confidentiality. Must be able to multi-task and work independently with little or no supervision and make sound decisions. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation. Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-25 pounds, operation of a motor vehicle. Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category No Risk for Exposure to BBP Schedule Weekly Hours: 20 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? No Job Family: RECEPTIONIST Scheduled Days of the Week: Monday-Friday Shift Start & End Time: 9:00 am - 2:00 pm

Salary Range: $102,000 to $150,000/year This role is a remote/hybrid position that requires residence in Central Oregon with the ability to travel onsite regulary for meetings. ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Benefits Manager Senior Director of Human Resources DEPARTMENT: Human Resources DATE LAST REVIEWED: November 2025 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: The Human Resources Departments provides many services to our multi-hospital organization including: recruiting, employee relations, labor relations, compensation and benefits management, information services, and on-boarding/off-boarding. POSITION OVERVIEW: The Benefits Manager is responsible for the strategic design, administration, and ongoing management of St. Charles Health System's comprehensive employee benefits programs. This includes oversight of the organization's self-funded health plan and related programs to ensure cost-effectiveness, compliance, and exceptional service delivery. The Benefits Manager ensures that all benefit offerings align with the organization's Total Rewards strategy and support the recruitment, retention, and well-being of our caregivers. This position directly manages assigned caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Oversees the administration of all employee benefit programs, including the self-funded medical plan, dental, vision, life, retirement, and wellness programs. Partners with the third-party administrator (TPA) and stop-loss carrier to monitor plan performance, manage claims costs, and ensure accuracy in plan administration. Leads the annual benefits renewal, plan design evaluation, and open enrollment process, ensuring timely and effective implementation. Analyzes claims trends, utilization data, and benchmarking results to recommend strategic changes and cost-containment strategies. Maintains oversight of vendor contracts and performance to ensure optimal service delivery and alignment with organizational goals. Ensures compliance with federal and state regulations including ERISA, ACA, HIPAA, COBRA, and IRS requirements. Manages required filings such as Form 5500, ACA reporting, and other benefit-related disclosures. Partners with internal and external auditors to ensure accuracy and adherence to regulatory and policy standards. Develops and delivers communication strategies that promote caregiver understanding and appreciation of benefits offerings. Use data analytics to evaluate the effectiveness of current benefits packages and identify opportunities for improvement. Responsible for budget development, regular monitoring, accountability and meeting all operational targets for all areas within span of control. Hires, directs, coaches and monitors the performance of all direct reports, to develop and maintain a high-performance team that meets organizational and department goals. Monitors and ensures all direct reports are current with compliance and safety requirements. Implements and manages all organizational safety directives and goals. Provides and oversees team's delivery of customer service in a manner that promotes goodwill, is timely, efficient, and accurate. Collaborates with teams to review processes and identify/implement opportunities for improvements, applying Lean principles, concepts and tools. Supports the vision, mission, and values of the organization in all respects. Supports the Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients, and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: Bachelor's degree in a related field Human Resources, Business Administration, Finance or related field. Preferred: N/A LICENSURE/CERTIFICATION/REGISTRATION: Required: N/A Preferred: SHRM-CP or SHRM-SCP. Certified Benefits Professional (CBP). EXPERIENCE: Required: Minimum of five (5) years of progressive experience in benefits administration. Minimum one (1) year leadership experience. Experience managing a self-funded health plan required, including oversight of TPAs, stop-loss, and PBM vendors. Experience in a large, complex organization, preferably within healthcare or a multi-site environment. Strong understanding of benefits compliance and financial reporting requirements. Preferred: N/A PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. PHYSICAL REQUIREMENTS: Continually (75% or more): Sitting, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Standing, lifting 1-10 pounds, grasping/squeezing Occasionally (25%): Bending, reaching overhead, carrying/pushing, or pulling 1-10 pounds. Rarely (10%): Walking, stooping/kneeling/crouching, climbing stairs. Never (0%): Climbing ladder/stepstool, lifting/carrying/pushing, or pulling 11-50 pounds, operation of a motor vehicle, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category No Risk for Exposure to BBP Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? Yes Job Family: MANAGER Scheduled Days of the Week: Monday-Friday Shift Start & End Time: 8a-5p

TITLE: Trauma Program Process Improvement Coordinator - RN Bend Trauma Program Manager DEPARTMENT: Trauma Activation DATE LAST REVIEWED: September 2025 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: The St. Charles Trauma Program offers extensive coverage from the Columbia River Gorge, east to Idaho and down into parts of Northern California. Our hospitals are affiliated with AirLink for emergency transportation. The SCHS serves nearly 2,500 trauma patients annually. Services include definitive trauma care for severely injured patients with 24/7 support from the AirLink & Life Flight Network Critical Care Transport helicopters and fixed-wing airplanes, as well as many ground ambulance agencies. POSITION OVERVIEW: The Trauma Process Improvement (PI) Coordinator - RN will represent the St. Charles Bend Trauma Program and will build and strengthen relationships with state and regional agencies and medical facilities involved in the care of the trauma patient. Evaluates the care of the trauma patient via chart and data review and acts as liaison between Trauma Services and other departments within the SCHS such as ED, ICU, OR, and Pediatrics. Provides bidirectional communication, as well as loop closure on clinical, communication, or relationship issues by attending department, agency, and facility meetings and addressing specific problems as they are identified. Responsible for co-implementing the St. Charles- Bend Trauma PI Plan, along with the Trauma Program Manager and Trauma Coordinator, following up on PI issues and documenting all loop closure in the Oregon Trauma Registry (OTR). The PI nurse will serve as a program liaison to the Trauma Registry staff and be responsible for writing and interpreting registry and quality reports, identifying trends and developing solutions to address problems with the quality of trauma patient care. Serves as the primary contact for the St. Charles- Bend Trauma Registry when interacting with customers. Responsible for clinical data registry activities including case finding, abstracting and coding of clinical data in accordance with State, Federal, The Joint Commission (TJC), American College of Surgeons (ACS) and other Registry guidelines & requirements. Responsible for preparing and submitting hospital and patient data to the State and National Trauma Registries. This position does not directly manage other caregivers, however, may be asked to review and provide feedback on the work of other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Serves as Trauma Program representative and primary contact for the Trauma Registry. Performs chart review, participates in and evaluates trauma team performance, M&M case review, system and regional loop closure. Works collaboratively with other departments to ensure proper event assessment, process improvement, and loop closure, and documents and evaluates the process. Establishes systems working with clinical departments, as well as referring facilities to retrieve and review clinical data for abstraction. Coordinates, obtains and verifies clinical information and data to support clinical quality performance measurement and improvement. Compiles, collates and distributes accurate, complete, and easily interpreted monthly, quarterly and yearly reports. Exports clinical data for State, Federal or other regulatory and accreditation programs. This includes but is not limited to: trauma data to the Oregon State Trauma Registry (as required by Oregon Law), and the National Trauma Data Bank. Analyze Oregon Health Authority (OHA) and American College of Surgeons (ACS) Trauma Quality Improvement Program (TQIP) benchmark data and collaborates to identify specific clinical opportunities for improvement. Collaborate with internal and external resources to perform QA, loop closure, and clinical education. Integrates with hospital quality department by sharing data, participating in quality initiatives and ensures opportunities for confidential nursing case reviews. Participates and is a member of relevant boards and committees which may include: Area Trauma Advisory Board (ATAB)/Regional EMS Advisory Board (REMSAB), OHA EMS Advisory Board (EMSAB), Regional health Preparedness (RHPP), ED, Trauma & Critical Care Committee, Trauma Management Committee, East Cascades EMS (ECEMS) Council, ED Provider and Staff Meetings. Assists with coordination of program-related activities, meetings and conferences as necessary for accreditation, performance improvement and service line support. Co-coordinates activities in preparation for both Oregon Health Authority and American College of Surgeons site visits in an effort to maintain Level II State of Oregon trauma designation and Level II ACS trauma verification. Maintains a knowledge base regarding changes in abstracting and accreditation standards as it pertains to the Trauma Registry. Attends relevant conferences and participates in continuing education opportunities that ensure the maintenance of a knowledge base that contributes to up-to-date, evidence-based standards of care, protocols and clinical practices. Understands the Trauma Registry's role in the overall hospital structure as pertains to accreditations such as The American College of Surgeons and the State of Oregon. Participates in creating intentional relationships and demonstrates focus attitudes and behaviors that enhance the care experience. Maintains high visibility in the hospital, providing staff opportunities to interact with trauma during staff regular hours. Develops cultural competence and provides appropriate care for patients and family members who belong to diverse cultural backgrounds. Supports the vision, mission and values of the organization in all respects. Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: Registered Nurse in the State of Oregon, Bachelor of Science in Nursing (BSN). Preferred: N/A LICENSURE/CERTIFICATION/REGISTRATION: Required: Current Oregon RN license. Trauma Certified Registered Nurse (TCRN). Trauma Nursing Core Course (TNCC). AHA ACLS, PALS & BLS certifications. Preferred: Advanced Trauma Care for Nurses (ATCN) instructor. EXPERIENCE: Required: Three (3) years Emergency Department nursing experience in a Level I or II Trauma Center. Preferred: Trauma Process Improvement nursing experience within the last year. Experience with TQIP and the ACS verification process. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: Skills: General: Must have excellent communication skills and ability to interact with a diverse population and professionally represent SCHS Ability to effectively interact with all levels within SCHS and external customers/clients/potential employees Strong teamwork and collaborative skills Ability to multi-task and work independently Attention to detail Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions Basic to intermediate ability and experience in computer applications, specifically electronic medical records system and MS Office Position Specific: Understanding and ability to operate in an Incident Command System and Critical Incident Debriefing PHYSICAL REQUIREMENTS: Continually (75% or more): Standing and walking, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, lifting/carrying/pushing or pulling 1-25 pounds. Occasionally (25%): Bending, stooping/kneeling/crouching, reaching overhead, grasping/squeezing, ability to hear whispered speech level. Rarely (10%): Climbing stairs. Never (0%): Climbing ladder/stepstool, lifting/carrying/pushing or pulling 25-50 pounds, operation of a motor vehicle. Exposure to Elemental Factors Rarely (10%): Wet/slippery area, chemical solution. Never (0%): Heat, cold, noise, dust, vibration, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? Yes Job Family: NON CONTRACT RN SPECIALIST Scheduled Days of the Week: Monday-Friday Shift Start & End Time: 0600-1430

TITLE: Biomedical Technician II Biomedical Services Manager DEPARTMENT: Biomedical Services DATE LAST REVIEWED: January 22, 2021 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: The Biomedical Services team at St. Charles Health System (SCHS) provides a safe, comfortable healing environment for our patients, visitors and caregivers by maintaining all medical devices in accordance with regulatory and manufacturer requirements. POSITION OVERVIEW: The Biomedical Technician II performs service and inspection of most medical devices for SCHS and its account customers. They function as a team resource for most devices serviced and performs skilled work on most devices and systems. This position does not directly manage other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Accurately documents all repairs and inspection results. Attends service schools and training seminars as requested by the manager. Works closely with other team members to perform service and inspections of all medical devices for SCHS and its account customers which may require overnight travel. Possesses an intermediate level of expertise and is capable of assisting less experienced technicians. Able to learn from others on the job. Can teach basic skills to Level I technicians. Demonstrates familiarity with the operations and environment that they support such as hospital, clinic, etc. Performs a variety of tasks associated with the installation, maintenance, calibration and repair of biomedical equipment with minimal supervision. Coordinates Biomedical Services vendor activities within SCHS when needed. Works directly with Vendors to ensure contract requirements including PHI Security measures are met. Offers clinical support for the end users of medical devices. Demonstrates strong knowledge and ability with the Computerized Maintenance Management System (CMMS) and assists the department with accurate, timely record keeping. Participates in mandatory standby. Supports the vision, mission and values of the organization in all respects. Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: Associates degree in Biomedical Technology or equivalent education. Preferred: Ongoing service training. LICENSURE/CERTIFICATION/REGISTRATION: Required: N/A Preferred: AAMI CBET/CRES certification. EXPERIENCE: Required: Minimum of two (2) years' experience working as a Biomedical Technician in a hospital or medical manufacturer environment. Preferred: Additional experience working as a Biomedical Technician in a hospital or medical manufactured environment. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. PHYSICAL REQUIREMENTS: Continually (75% or more): Standing and walking, lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Frequently (50%): Sitting, bending, stooping/kneeling/crouching, climbing stairs, lifting/carrying/pushing or pulling 11-25 pounds. Occasionally (25%): Climbing ladder/step-stool, reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, operation of a motor vehicle, using clear and audible speaking voice and ability to hear normal speech level. Rarely (10%): Keyboard operation. Never (0%): Ability to hear whispered speech level. Exposure to Elemental Factors Occasionally (25%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP Looking for an ambitious Biomedical Technician who is ready to learn and grow in a fun and friendly department. Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? No Job Family: TECHNICIAN BIOMED Scheduled Days of the Week: Shift Start & End Time:

Pay range: $20.11 - $25.14 per hour, based on experience, in addition to shift differentials. This position comes with a benefits package that includes medical, dental, vision, a 403(b) retirement plan, and Earned Time Off. ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Radiology Assistant / Transporter REPORTS TO POSITION: Radiology Supervisor or Manager DEPARTMENT: Radiology DATE LAST REVIEWED: July 2024 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring, and Teamwork DEPARTMENT SUMMARY: St. Charles Health System's Diagnostic Imaging Departments perform X-Ray, Ultrasound, CT, MRI, Nuclear Medicine, and PET/CT exams in a variety of locations. We work closely with our partners at Cascade Medical Imaging to meet the imaging needs of our community and to support the ED, OR, Inpatient Floors, and Family Birthing Center. POSITION OVERVIEW: The Radiology Assistant / Transporter, at St. Charles Health System, provides transportation of patients to and from the Radiology Services Department, as requested with careful consideration for the patient's experience and condition. This position does not directly manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Follows established department procedures to accurately verify and transport the proper patient by visually checking patient identification and verifying with nursing staff. Transports patients to and from radiology, ED and inpatient areas via wheelchair, bed or gurney. Assists patient in and out of bed using proper patient care and lifting techniques. Assists technologists with patient movement and positioning. Observes patient and equipment during transport and reports unusual occurrences and records patient's condition to sending and/or receiving clinical staff. Comforts patients and families offering support and encouragement with the goal of alleviating anxiety and fear surrounding the Radiology process. Informs those accompanying the patient regarding waiting areas, expected timelines, and procedures. Aids with non-patient transport including but not limited to laboratory specimens, beds, and CDs. Maintains safe and clean radiology transport equipment. Safely handles medical equipment including IV pumps and poles, oxygen tanks, patient charts, monitors and other equipment. Assists with Radiology Clerical duties as requested. Stocks lines and supplies. Follows safety protocols and infection control guidelines when transporting patient and equipment. Supports the vision, mission, and values of the organization in all respects. Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients, and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Utilizes AIDET (Acknowledge, Introduce, Duration, Explanation, and Thank) to prepare patients for procedures by creating an environment where the patients feel comfortable and communicated with regarding the experience in Radiology. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: High school diploma or GED. Preferred: N/A LICENSURE/CERTIFICATION/REGISTRATION: Required: N/A Preferred: American Heart Association Basic Life Support (BLS) for Healthcare Provider certification. BLS Certification is REQUIRED within six (6) months of hire. EXPERIENCE: Required: N/A Preferred: Six (6) months hospital patient transport experience. Customer service experience. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. PHYSICAL REQUIREMENTS: Category: Patient Care Level #3 Continually (75% or more): Standing and walking, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, lifting, carrying, pushing, or pulling 1-25 pounds. The use and operation of a motor vehicle for Home Health and Wound Caregivers. Occasionally (25%): Bending, stooping/kneeling/crouching, climbing ladder/stepstool (varies by area), reaching overhead, lifting, carrying, pushing, or pulling 25-50 pounds, grasping/squeezing, ability to hear whispered speech level. Rarely (10%): Climbing stairs. Never (0%): Climbing ladder/stepstool (varies by area), operation of a motor vehicle. Exposure to Elemental Factors Rarely (10%): Wet/slippery area, chemical solution. Never (0%): Heat, cold, noise, dust, vibration, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP . Schedule Weekly Hours: 30 Caregiver Type: Regular Shift: Variable (United States of America) Is Exempt Position? No Job Family: ASSISTANT RADIOLOGY Scheduled Days of the Week: As Scheduled (may include weekends and holidays) Shift Start & End Time: 0730-1830

Relief, Variable Pay range: $25.18 - $37.77 Relief Differential - 15% Swing Shift Differential - $2.50/hr Night Shift Differential - $6.50/hr Weekend Differential - $4.00/hr ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Associate Chaplain Manager, Care Coordination DEPARTMENT: Spiritual Care Services DATE LAST REVIEWED: May 19, 2020 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: Spiritual Care Services (SCS), at St. Charles Health System; is an integral part of providing Spiritual Care in respect for the dignity, spirituality, cultural beliefs, and practices within the diversity of patients, families, and staff of St. Charles Medical Center. This department manages the emotional and spiritual support regardless of personal and cultural beliefs, religious background, or spiritual practices. POSITION OVERVIEW: The Associate Chaplain provides patient, family and staff with focused care in accordance with St Charles Health System's mission, values, policies, and procedures. This position will provide services for patients' spiritual, emotional, and social needs; including the use of prayer, active listening, crisis ministry, and sacramental ministry and worship experiences. This role supports Chaplains, and Certified Chaplains; with the response to needs for referrals, support groups, and consultations. This position does not directly manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Provides a therapeutic presence in service to others by a purposeful, wholehearted, timely response to their needs. Demonstrating a professional, unconditional, caring, listening presence. Including the ability to assist others in finding within themselves the strength to discover peace on their journey. Offers a meaningful presence of time, listening, caring, encouragement, hope, humor, and prayer to each individual, respectful of their spirituality and compassionate to their needs. Is attentive to the promotion of high self-esteem and morale of caregivers. Provides spiritual, pastoral and emotional care to patients, their families and staff employed by St. Charles Health System. Participates in education of staff and public. Provides pastoral support to the larger community. Attends departmental meetings as requested. Participates in creating intentional relationships and demonstrates focus, attitudes and behaviors that enhance the care experience. Demonstrates a professional level of communication skills. Participates in holiday and after-hours call rotation. Covers shifts for regular staff when needed. Participates in orientation and education of new department employees in regards to their responsibilities to patients, family, staff and self as requested. Assists new employees to maintain annual professional education requirements as appropriate. In coordination with manager, identifies and works with other department members to implement improvements to services offered by SCS when appropriate. Interacts with team members in a timely and efficient manner that promotes goodwill and group cohesiveness. Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient and caregiver. Participates in creating intentional relationships and demonstrates focus attitudes and behaviors that enhance the care experience. Provides and maintains a safe environment for caregivers, patients and guests Documents all patient care with proficiency in compliance with hospital policies, procedures and regulatory agencies. Supports the vision, mission and values of the organization in all respects. Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION Required: Bachelor's degree in Theology or equivalency. Successful completion of 400 hours (1 units) of Clinical Pastoral Education (CPE) or equivalency as determined by nationally recognized CPE certification organizations. Preferred: N/A LICENSURE/CERTIFICATION/REGISTRATION Required: Valid Oregon driver's license and ability to meet SCHS driving requirements. Preferred: Current endorsement of sponsoring religious group. EXPERIENCE Required: Demonstrated proficiency in providing spiritual, pastoral, and emotional care. Preferred: One year hospital chaplaincy or pastoral counseling experience. PERSONAL PROTECTIVE EQUIPMENT Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: SKILLS General: Communication/Interpersonal: Demonstrates St. Charles Health System values of Accountability, Caring and Teamwork in every interaction. Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System. Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees. Strong team working and collaborative skills. Organizational: Ability to multi-task and work independently. Attention to detail. Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions. Excellent organizational and multi-tasking skills. Mathematical Skills: Performs basic math (add, subtract, multiply and divide) calculations. Performs intermediate to advanced math (analysis, statistics, significant data or number manipulation). Computer Basic to intermediate ability and experience in computer applications, specifically electronic medical records system and MS Office. Basic experience in computer applications necessary to record time, obtain work directions, and complete assigned CBL's. Intermediate to advanced proficiency in Microsoft applications (Outlook, Word, Excel and Access), database management, and document preparation. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation. Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-15 pounds, operation of a motor vehicle. Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category No Risk for Exposure to BBP Schedule Weekly Hours: 0 Caregiver Type: Relief Shift: Variable (United States of America) Is Exempt Position? No Job Family: CHAPLAIN ASSOCIATE Scheduled Days of the Week: Variable with Call Shift Start & End Time:

TITLE: Environmental Services Lead Environmental Services Manager DEPARTMENT: Environmental Services DATE LAST REVIEWED: August 25, 2020 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: The St. Charles Health System's Environmental Services (EVS) is responsible for maintaining a clean and safe environment throughout the hospital. Environmental Services cleans and disinfects all surfaces. We provide cleaning standards that support a safe environment for patients, families, visitors, and caregivers. POSITION OVERVIEW: The Environmental Services Lead is responsible for coordination of daily operations and staffing needs of the Environmental Services Department assuring excellent customer service and the quality of cleanliness of the building meets or exceeds the expectation of the organization. This position does not directly manage other caregivers, however may be asked to review and provide feedback on the work of other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Responsible for cleaning and disinfection of specialty units & equipment. Areas include but are not limited to Surgical Services, Labor Delivery, Critical Care, Endoscopy, MRI, Trauma, Cath Lab, NICU, and Mental Health. Performs duties while demonstrating working knowledge of the health care cleaning and disinfecting principles and requirements, proper and safe chemical use, equipment handling, and labor saving products for all items within the specialty environment tasked with servicing. Adheres to all organization safety, risk management and infection control standards while promoting a culture of safety. Accountable for accurately maintaining all appropriate logs and check lists/sheets current Responsible for cleaning and disinfection of equipment and areas of assignment according to procedures, policies and manufacturer recommendations. Demonstrate a working knowledge of the cleaning and disinfecting requirements specific to highly sensitive environments. Demonstrates understanding of the training and education related to evidence based recommendations in accordance with the Association for the Health Care Environment (AHE), Association for Professional in Infection Control (APIC) and Association for peri-Operative Nurses (AORN), CDC, The Joint Commission and other regulatory bodies. Actively participates in departmental performance improvement initiatives, including but not limited to initiatives to improve patient experience and cleanliness metrics. Maintains supplies and equipment by properly stocking and restocking environmental services cart in a neat and orderly fashion Removes waste and transport to appropriate disposal area while identifying proper waste streams (i.e. regulated medical, recycle, solid, and hazardous). Follows all environmental and infection prevention practices (i.e. proper cleaning and disinfection protocols and process, hand hygiene, standard & isolation precautions, as well as proper donning and doffing of Personal Protective Equipment (PPE) Schedules and coordinates staffing of department. Responsible for quality of service provided by the department. Oversees operations including provision of supplies. Maintains a thorough knowledge of cleaning processes, regulatory requirements, infection control policies, codes and disaster response process as it applies to the department. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient and caregiver. Supports the vision, mission and values of the organization in all respects. Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION Required: High school diploma or GED. Preferred: N/A LICENSURE/CERTIFICATION/REGISTRATION Required: Must obtain the Certified Health Care Environmental Services Technician (CHEST) and/or the Certified Surgical Cleaning Technician (CSCT) once eligible. Preferred: Certified Healthcare Environmental Services Technician. (CHEST) EXPERIENCE Required: 1 year experience in a healthcare setting. Preferred: 1 year healthcare environmental services experience PERSONAL PROTECTIVE EQUIPMENT Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. PHYSICAL REQUIREMENTS: Continually (75% or more): Standing and walking, lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Frequently (50%): Sitting, bending, stooping/kneeling/crouching, climbing stairs, lifting/carrying/pushing or pulling 11-25 pounds. Occasionally (25%): Climbing ladder/step-stool, reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, operation of a motor vehicle, using clear and audible speaking voice and ability to hear normal speech level. Rarely (10%): Keyboard operation. Never (0%): Ability to hear whispered speech level. Exposure to Elemental Factors Occasionally (25%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: Second Shift (United States of America) Is Exempt Position? No Job Family: COORDINATOR ENVIRONMENTAL SERVICES Scheduled Days of the Week: Monday-Friday Shift Start & End Time:

(Full-Time, Variable) Pay range: $22.17 - $27.72 + Relocation Assistance available. * To qualify for the relocation assistance, candidates must have 1+ years of licensed experience. Candidates must not have been employed by St. Charles Health System in the last 6 months. Bonuses are available to external applicants only and are subject to all applicable tax withholdings. * ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Phlebotomist REPORTS TO POSITION: Varies depending on location DEPARTMENT: Laboratory, or Family Care/Ambulatory Care Clinic DATE LAST REVIEWED: October 2023 OUR VISION: Creating America's healthiest community, together. OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: Laboratory: The Laboratory departments provide many services to our multi-hospital organization and outreach community including blood collection, processing, testing, and reporting of results, spanning all disciplines of laboratory medicine. Clinic: St. Charles operates outpatient clinics in three Central Oregon counties. Lines of clinical service including Primary Care, Urgent Care, Medical Specialties, Women's Health, Post-Acute Care, Hospital Medicine, Emergency Medicine, Behavioral Health, Cardiovascular Services and Cancer Services. We encourage collaboration between clinical and non-clinical staff to assure we are providing our community with comprehensive and compassionate health care. POSITION OVERVIEW: The Phlebotomist at St. Charles Health System processes laboratory orders and performs phlebotomy procedures/collections with as little discomfort as possible to patients of all ages. This position performs phlebotomy procedures following the standards of practice as outlined in System policies and procedures and while working within the boundaries of the Phlebotomy Scope of Practice. This position does not directly manage other caregivers, however may be asked to review and provide feedback on the work of other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: All Departments Communicates and interacts with a diverse population and professionally represents St. Charles Health System. Demonstrates excellent customer service skills in a manner that promotes goodwill, is timely, efficient, and accurate. Works with patients and/or family members who may be experiencing multiple different emotions. Ability to effectively reach consensus with a diverse population with differing needs. Interacts and communicates with all levels within St. Charles Health System and external customers/clients/potential employees. Manages facilitation and consensus building among health care professionals and agencies and achieves expected results. Ability to work under pressure in a fast-paced environment. Meets all competency requirements and training timelines. Completes an in-depth sign off sheet related to processes and procedures performed by the phlebotomist. Prioritizes requests for procedures according to urgency of need and type of tests ordered. Navigates and prioritizes specimen collections using the Lab Information System as well as critical thinking skills. Processes and tests samples using various instruments and processes following laboratory standards. Performs POC testing, including CLIA waived testing, moderate complexity testing and QC. Navigates through multiple complex computer systems to find MD orders, update, and verify patient information, research billing questions, place orders, and meet regulatory requirements for Medicare and other payers. Thinks critically, multitasks, and maintains accuracy during periods of frequent interruptions. Facilitates the distribution of results via fax, phone, or delivery, as designated or as requested by clients. Assists in special projects as needed. Trains and mentors effectively using constructive feedback after meeting competency and experience requirements. Supports the vision, mission, and values of the organization in all respects. Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients, and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. May perform additional duties of similar complexity within the organization, as required or assigned. Additional Duties for Laboratory Phlebotomists: Greets clients upon arrival at the outpatient draw station or area. Greets patients appropriately according to Hospital surroundings, situation, and time of day. Assists the RN and MD as requested in the collection of blood samples and during specialty procedures. Including, but not limited to: * Adrenal Study blood collections * MRI pediatric blood collections * Lumbar Puncture blood collection * Bone Marrow collections * Legal blood collection with law enforcement * Arterial blood collection. Responds quickly to codes, traumas, rapid responses, and can maneuver in tight quarters. Performs AHA BLS when asked to participate in the rotation by an RN or MD. Manages multiple patient types including but not limited to confused, combative, upset, intubated, restrained, psychiatric emergency services on-site and off-site, traumatized, and nonresponsive individuals in varying situations including some that can be visually disturbing. Has a clear understanding of how to accurately select the correct patient and assign an encounter number. Registers all patients for laboratory services as ordered by their physician and in compliance with St. Charles Health System policies and procedures. Includes collecting payments from patients for specialty kit draws. Selects the correct insurance plan, and sends and reviews eligiblity responses. Researches tests and diagnostic codes according to billing and insurance requirements, mainly pertaining to Medicare and other government funded insurance programs, according to Medicare Compliance Act; informs patients regarding expenses beyond insurance reimbursement and allows the patient to make decisions as to whether to follow through with lab services based on current guidelines before tests are drawn. Has a clear understanding of all downtime processes. EDUCATION: Required: High school diploma or GED Preferred: Participation in college level science classes. LICENSURE/CERTIFICATION/REGISTRATION: Required: AHA Basic Life Support for Healthcare Provider certification. Preferred: Phlebotomy certification through a St. Charles Health System approved accredited agency is highly preferred. The current approved agencies are the following: ASCP, NCA, NCPT, and phlebotomy specific military training programs. EXPERIENCE: Required: N/A Preferred: Previous direct patient care experience (preferably Lab experience) and/or college science background. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: Strong team working and collaborative skills. Ability to meet St. Charles Health System driving requirements. PHYSICAL REQUIREMENTS: Continually (75% or More): Standing, walking, keyboard operation, grasping/squeezing, use of clear and audible speaking voice and the ability to hear normal speech levels. Frequently (50% - 75%): Sitting, lifting 1-25 lbs, carrying 1-25 lbs, and pushing/pulling 1-25 lbs Occasionally (26% - 50%): Bending, stoop/kneel/crouch, climbing ladder/step-stool (varies by area), reaching overhead, and the ability to hear whispered speech levels. Rarely (10% - 25%): Climbing stairs, lifting 25-50 lbs, carrying 25-50 lbs, pushing/pulling 25-50 lbs, and operation of a Motor Vehicle. Never (Not Included): Climbing ladder/step-stool (varies by area) Exposure to Elemental Factors Rarely (10% - 25%): Wet/slippery areas and chemical solutions. Never (0%): Heat, cold, noise, dust, vibration and uneven surfaces. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? No Job Family: PHLEBOTOMIST Scheduled Days of the Week: Variable Shift Start & End Time: Variable

TITLE: SCMG Behavioral Health Consultant, Psychologist, Women's Health Section Chief, Psychiatry and Behavioral Health DEPARTMENT: Integrated Behavioral Health DATE LAST REVIEWED: January 25, 2023 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: The Integrated Behavioral Health Department (The Health Integration Project) includes Licensed Clinical Social Workers and doctoral level psychologist who are integrated into primary care settings as well as some specialty care settings. POSITION OVERVIEW: The Behavioral Health Consultant (BHC) works in a consultative role at the Center for Women's Health alongside a mix of physicians, certified nurse midwives, and women's health nurse practitioners, providing behavioral health assessments and interventions to patients. The BHC is an integral member of the Women's Health team whose role is to help address a broad spectrum of behavioral health needs in the Women's Health patient population. The BHC aids in early identification and provides brief, solution-focused interventions that promote wellness and prevention for as many patients as possible. The BHC provides same-day consultative services to primary care providers and patients for a broad array of behavioral health issues in the form of assessment, brief interventions, and triage of psychosocial problems in the clinic patient population. This position requires advanced skills in conducting brief assessments using a biopsychosocial model and delivering brief evidence-based interventions including psychoeducation, Cognitive-Behavioral Therapy (CBT), Motivational Interviewing, Problems Solving Therapy, Behavioral Activation and other short-term solution-focused interventions. The goal is to improve overall health and quality of life of patients with a variety of physical, emotional, and behavioral needs. The BHC work also includes providing curbside consultations to primary care providers and providing recommendations to the primary care team to enhance the patient's care plan. When indicated, the BHC may also work with patients for a limited number of follow-up sessions to provide ongoing skills training and coaching to improve health and functioning. The BHC will also triage patients and help ensure smooth coordination of care with community partners for patients who require more intensive specialty services not provided in the primary care clinic. This position does not directly manage any other caregivers. Work location: The psychologist's primary work location will be the Center for Women's Health Care clinic in Redmond, Oregon but may require some travel to other Central Oregon clinics. Other locations may be added as patient and business needs dictate. ESSENTIAL FUNCTIONS AND DUTIES: Clinical Responsibilities: * Plans and provides psychological assessment and diagnosis in a women's health care setting with brief psychotherapeutic interventions as needed. * Provides targeted assessment and evaluation, including diagnostic impression and functional status on presenting problem(s). * Timely and succinct feedback to Women's Health providers regarding consultation findings and recommendations. * Triaging and referring patients to specialty mental health care when appropriate. * Formulation of behavioral health interventions appropriate to the Women's Health care setting and assisting with implementation of Women's Health Care providers treatment plans. * Providing brief follow-up, including relapse prevention and education. * Developing, teaching, and providing oversight for classes that promote education and skill-building to enhance psychological and physical health. * Providing ongoing consultation services for a sub-set of patients who require ongoing monitoring and follow up (e.g. continuity consultations). * Sharing knowledge with other team members and patients both formally (in-services, consult responses) and informally (hallway conversations). * Working as a Women's Health Care team member to develop specific clinical pathways or best practice programs for targeted patient groups. * Plans, develops, and implements groups and other services for mental health needs. * Develops behavioral health programs to meet the needs of the changing organization and changes in health care delivery. * Active member of the multi-disciplinary team within the clinic, providing team-based care. * Document all patient care in the proper form and in a timely manner in compliance with hospital policies and regulatory agencies. * Delivers first rate customer service and/or patient care in a manner that promotes goodwill, and is timely, efficient, and accurate, and courteous. Non-Clinical Responsibilities: * Be familiar with the SCMG organization structure, communications systems and billing process, completing billing and coding documentation within time assigned by SCMG administration. * Keep all licenses and appropriate certifications current and unrestricted. * Maintain active privileges at a St. Charles Health System hospital sufficient to permit performance of job duties. * Increase understanding and collaboration throughout the medical community regarding provider's chosen specialty. * Provider Leadership: * Participate in SCMG provider meetings and assist in policy formation for SCMG and provider practice. * Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient and caregiver. * Participates in creating intentional relationships and put a high level of focus on attitudes and behaviors that enhance the care experience. * Provide a therapeutic presence in service to others by purposefully responding to the needs of patients/customers in a caring way. This includes introducing oneself and stating your purpose, asking the patient their preferred name, spending time with the patient to determine their care goals, active listening, and using skillful communications (appropriate touch, eye contact, etc.). * Provides and maintains a safe environment for caregivers, patients, and guests. * Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the health system's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable rules, and cooperating fully with all health system's investigations and proceedings. * Supports the vision, mission, and values of the organization in all respects. * Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. * Provides and maintains a safe environment for caregivers, patients and guests. * Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. * May perform additional duties of similar complexity within the organization, as required or assigned. * Must maintain compliance of hospital's Medical Staff Bylaws, Rules, and Regulations, as required by SCHS Board of Directors. EDUCATION Required: * Graduation from an accredited college or university. * Successful completion of an accredited doctorate program in psychology. * Successful completion of Psychology Internship * Successful completion of Psychology Residency Continuing Education & Competency: * Complete annual fire/safety, etc. education in-services as required. * Attend mandatory educational offerings as described in SCHS policies/procedures and/or as required by other regulatory bodies. * Complete annual CME as required to maintain license and appropriate Board certification. * Complete in a timely manner assigned Computer Based Learning modules. LICENSURE/CERTIFICATION/REGISTRATION Required: * License to practice Psychology in the State of Oregon. * Valid driver's license and ability to meet SCHS driving requirements. * Maintain unrestricted ability to participate in Medicare / Medicaid, or other federal or state governmental health care programs. * Maintain AHA Basic Life Support for Healthcare Provider certification. Preferred: * Membership with applicable state/national organization EXPERIENCE * Required: Experience in clinical psychology setting. * Preferred: Experience within Women's Health Care program or medical setting. PERSONAL PROTECTIVE EQUIPMENT * Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: General Skills: Communication/Interpersonal: * Must have excellent communication skills and ability to interact with a diverse population and professionally represent SCHS. * Ability to effectively interact and communicate with all levels within SCHS and external customers/clients/potential employees. * Strong team working and collaborative skills. * Ability to effectively reach consensus with a diverse population with differing needs. Ability to manage facilitation and * Consensus building among health care professionals and agencies and achieve expected results. Organizational: * Ability to multi-task and work independently. * Pays attention to detail. * Possess excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions. * Possess strong analytical, problem solving and decision-making skills. * Possess excellent organizational and multi-tasking skills. * Computer: * Possess basic to intermediate ability and experience in computer applications, specifically electronic medical records system and Microsoft Office (Word, Excel and Access) * Possess basic experience in computer applications necessary to record time, obtain work directions, and complete assigned CBL's. St Charles Health System Standards: * Provide information and services that enhance others' ability to acquire what they need or to complete the task at hand. Share information both when requested and when anticipating someone might have a need. * Is present and punctual for assigned workdays, in compliance with the SCHS policy on attendance. * Collaborate willingly with others to meet goals. * Participate openly and honestly, sharing opinions, knowledge and experience. * Address concerns of those impacted by a change or decision before taking action. * Comply with all SCHS policies and procedures. * Attend annually mandated in services and maintain documentation of attendance. * Maintain and upgrade professional and technical competency in area of practice (through in service training, reading, continuing education or other methods and maintains documentation). * Maintain confidentiality of patient, customer, and co-worker information. * Consistently maintain a calm and pleasant tone and appropriate demeanor with others. * Display attentiveness to others' needs, concerns and ideas. Asks questions and summarizes to confirm understanding. * Address conflicts directly and promptly, focusing on problem-solving and a positive outcome. * Value individuals and their diversity by creating and supporting a climate for success, as evidenced in peer feedback or self-reporting. * Consistently demonstrate flexibility by meeting the changing needs of the customer. * Manage time effectively to meet deadlines and commitments. * Propose ideas for solving problems, improving processes or providing new services * Demonstrate fiscal stewardship in the use of hospital resources. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, keyboard operation. Occasionally (25%): Standing, walking, bending, stooping/kneeling/crouching, climbing stairs, reaching overhead, lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing, operation of a motor vehicle, ability to hear whispered speech level. Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 11-50 pounds. Exposure to Elemental Factors Occasionally (25%): Chemical solution for Laboratory Caregivers. Rarely (10%): Wet/slippery area. Never (0%): Heat, cold, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP Nothing in this is intended, nor shall be interpreted, as a grant or approval of medical staff membership or clinical privileges. By law and applicable accreditation standards, medical staff membership and clinical privileges can be granted or approved only by a hospital's medical staff and governing body. Employment processes and requirements, which are governed primarily by the human resources policies of St. Charles, are separate and distinct from medical staff membership and clinical privileging processes and requirements, which are governed primarily by the bylaws and policies of the hospital medical staff. Accordingly, employed physicians and providers of St. Charles are required at all relevant times not only to satisfy the requirements and perform the duties set forth in this job description, but, also, to satisfy the requirements and perform the duties for obtaining and maintain appropriate medical staff membership and clinical privileges. Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? Yes Job Family: BEHAVIORAL HEALTH CONSULTANT CTO Scheduled Days of the Week: Shift Start & End Time:

TITLE: Cancer Center Scheduling Specialist Cancer Center Operations Manager DEPARTMENT: St. Charles Cancer Center DATE LAST REVIEWED: February 2022 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: The Cancer Center at St. Charles Health System is a comprehensive cancer center that provides holistic care to our patients. The cancer center provides chemotherapy, medical oncology, infusion services, radiation therapy, integrative medicine, nutrition, social work, survivorship, and other supportive care treatments All of our staff support our patients in the various stages of their treatments. POSITION OVERVIEW: The Cancer Center Scheduling Specialist at St. Charles Health System is responsible for scheduling appointments for medical oncology, radiation oncology, infusion procedures, office visits, referrals, and diagnostic exams. Additional duties may include any or all of the following: Patient registration, information retrieval, insurance authorizations, charge capture and other duties. The Scheduling Specialist must maintain excellent customer service relations with patients, hospital staff, office staff and physicians. This position does not directly supervise any other Caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Schedules inpatient/outpatient procedures and appointments as ordered by the patient's physician or authorized designee. Schedules multiple appointment types including: new patient visits, infusion/chemotherapy services, radiation therapy services, medical oncology services, physician referrals, imaging studies, blood transfusions, and other procedures. Coordinates patient care with outside facilities. Demonstrates excellent customer service skills and handles high volume of calls. Understands medical terminology and procedures. Responsible for communicating pertinent information related to procedures. Accurately process written orders, enters appointments into scheduling system. Prioritizes work to ensure all details are addressed and proper documentation is input into system. Responsible for accurate patient registration. Pre-registers the patient in the registration system, collects patient demographics, insurance information and collects required co-pay/deposits. Processes payment accurately, and completes daily deposits. Understands how to perform RTE (real time eligibility) for insurance benefits. Assists with prior authorization when needed. Retrieves and scans patient records and forms into appropriate EMR systems. Prepares physician reports and correspondence. Responsible for accurate charge entry and performs review of charges. May be required to cover responsibilities in Bend and Redmond sites. Assists with special projects as needed. Supports the vision, mission, and values of the organization in all respects. Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients, and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: High school diploma or GED. Preferred: Associates degree or higher. LICENSURE/CERTIFICATION/REGISTRATION: Required: N/A Preferred: N/A EXPERIENCE: Required: Minimum one (1) year experience in customer service work. Knowledge of medical terminology and procedures. Preferred: One (1) year working in a physician's office, medical clinic, or hospital setting. Experience in scheduling and registration. Oncology/ medical office practice experience. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: Must have excellent communication skills and ability to interact with a diverse population and professionally represent St. Charles Health System. Ability to multi-task and work independently in a high pace office environment. Ability to effectively interact and communicate with all levels within St. Charles Health System and external customers/clients/potential employees. Attention to detail. Demonstrated ability and experience in computer applications, use of electronic medical record keeping systems and MS Office. Demonstrates proper phone etiquette. Uses active listening skills. Prioritizes workload to assure timely completion of tasks. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, standing, walking, lifting 1-10 pounds, keyboard operation. Occasionally (25%): Bending, climbing stairs, reaching overhead, carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Rarely (10%): Stooping/kneeling/crouching, lifting, carrying, pushing or pulling 11-25 pounds, operation of a motor vehicle. Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category No Risk for Exposure to BBP Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? No Job Family: SCHEDULER Scheduled Days of the Week: Monday-Friday Shift Start & End Time: 8:00 -5:00

Pay Range: $48.70 - $72.56 This position is within the OFNHP bargaining unit. Step placement is determined by years of experience. Shift differentials under the OFNHP are currently as follows: Evening: $2.50/hr. Weekend: $4/hr. Night: Starts at $10/hr. ST. CHARLES HEALTH SYSTEM JOB DESCRIPTION TITLE: Cardiovascular Ultrasound Technologist/Echocardiographer REPORTS TO POSITION: Manager, Echo DEPARTMENT: Echo DATE LAST REVIEWED: June 2025 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: The Echocardiography department provides a licensed technologists at all four St. Charles Hospitals as well as Echocardiography services at our clinics. These technologists provide Echocardiography services 24/7 for the diagnosis and treatment of patients in the Echo Lab, OR, ER, Cath Lab, and all patient care floors throughout the hospitals. As part of our community outreach these technologists provide Echocardiography services to our outreach hospitals throughout Eastern Oregon. POSITION OVERVIEW: The Echocardiographer performs cardiovascular ultrasound procedures and related tasks according to provider orders utilizing knowledge and judgement regarding imaging technique and patient treatment. Database network oversight ensuring timely follow-thru of ECHO/CV Ultrasound performance, interpretation and reporting back to appropriate providers and facilities. This position does not directly supervise any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Performs and produces accurate and interpretable cardiovascular Ultrasounds per St. Charles Health System policies, procedures and established guidelines. Conducts timely office procedures (charges, charge audits, editing, filing, data collection, ordering, other) as required by St. Charles Health System. Ensures that charges are entered, audited in an accurate and timely manner. Ensures that all cardiovascular ultrasounds/Echos are read daily and dispersed back to the referring physicians and facilities. Provides timely report and database entry completion and maintains St. Charles Health System Echo database network and provides clinical oversight and troubleshooting for the system. Remains proficient in administration of ultrasound contrast agent per St. Charles Health System policies and procedures. Remains proficient in ultrasound bubble studies per St. Charles Health System policies and procedures. Performs cleaning of TEE Probes, TTE Probes and Echo Machines according to St. Charles Health System policies and procedures. Responsible for inventory oversight and communicates equipment and supply needs to the responsible party. Prepares comprehensive reports for the cardiologist. Documents all patient care with proficiency in compliance with hospital policies and regulatory agencies in Electronic Medical Records. Participates in call rotation. Supports the vision, mission and values of the organization in all respects. Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: Graduate of accredited certificate program Preferred: Associate or Bachelor's Degree in related field. LICENSURE/CERTIFICATION/REGISTRATION: Required: Current BLS/CPR Health Care Provider certification. Current OBMI License. RDCS-AE or RCS required within 90 days of hire. Valid Oregon Driver's License and ability to meet SCHS driving requirements. Preferred: RDCS-PE, RDCS-FE, RCCS. EXPERIENCE: Required: Six (6) months of direct patient care experience in cardiovascular ultrasound. Preferred: One (1) year of direct patient care experience in cardiovascular ultrasound. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: Must have excellent communication skills and ability to interact with a diverse population and professionally represent SCHS. Must have strong team working and collaborative skills. Must be able to multi-task and work independently. Must have strong attention to detail Must have strong analytical, problem solving and decision-making skills. Must have intermediate to advanced proficiency in Microsoft applications (Word, Excel and Access), database management, and document preparation. Diagnostic testing and Special Skills include proficiency in: Transthoracic and Stress (Dobutamine & Treadmill) echocardiograms. Transesophageal echocardiograms Proper cleaning of TEE probes Pediatric Echocardiography (RDCS-PE Registered Technologist) Fetal Echocardiography (RDCS - FE Registered Technologist) PHYSICAL REQUIREMENTS: Continually (75% or more): Standing and walking, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, lifting/carrying/pushing or pulling 1-25 pounds. Occasionally (25%): Bending, stooping/kneeling/crouching, reaching overhead, grasping/squeezing, ability to hear whispered speech level. Rarely (10%): Climbing stairs. Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 25-50 pounds, operation of a motor vehicle. Exposure to Elemental Factors Rarely (10%): Wet/slippery area, chemical solution. Never (0%): Heat, cold, noise, dust, vibration, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP This position is within the OFNHP bargaining unit and subject to the union membership terms in the collective bargaining agreement. Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: Variable (United States of America) Is Exempt Position? No Job Family: TECHNOLOGIST Scheduled Days of the Week: Variable with Call Shift Start & End Time: Variable

TITLE: System Director, Laboratory Services VP Operations, Bend DEPARTMENT: Laboratory DATE LAST REVIEWED: November 2025 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: The Laboratory Departments provide many services to our multi-hospital organization and outreach community including: blood collection, processing, testing, and reporting of results, spanning all disciplines of laboratory medicine. POSITION OVERVIEW: The System Director of Laboratory Services provides strategic leadership for St. Charles Health System's integrated laboratory network, encompassing inpatient, outpatient, and outreach operations. This role is responsible for driving systemwide business strategy, financial performance, and service line growth while ensuring alignment with organizational goals for quality, efficiency, and sustainability. The System Director oversees laboratory leadership across all campuses, directly managing managers and supervisors responsible for technical operations, outreach and pre-analytic services, and support functions. ESSENTIAL FUNCTIONS AND DUTIES: Strategic Leadership and Growth * Provides strategic leadership for the integrated laboratory network across St. Charles Health System, encompassing four hospitals (Bend, Redmond, Madras, and Prineville) and multiple outpatient laboratory sites. * Develops and executes a long-term strategy for laboratory service line growth, outreach expansion, and business development opportunities across Central Oregon. * Identifies and implements innovative technologies, automation, and data-driven solutions that enhance efficiency, service quality, and market competitiveness. * Partners with executive and medical leadership to align laboratory initiatives with organizational priorities in clinical excellence, financial sustainability, and patient experience. * Represents Laboratory Services in systemwide planning, budgeting, and operational decision-making, ensuring alignment with enterprise goals. Operational and Financial Performance * Provides system-level oversight of all laboratory operations, including phlebotomy, point-of-care testing, and multidisciplinary medical laboratory science departments (e.g., chemistry, hematology, microbiology, serology, blood bank, and transfusion services). * Ensures standardization of laboratory practices, processes, and quality metrics across all inpatient and outpatient locations. * Develops, manages, and monitors operational and capital budgets for laboratory services; evaluates financial performance and develops strategies for cost optimization and revenue growth. * Oversees vendor contracts, supply chain relationships, and reference lab agreements to ensure efficiency, compliance, and value. * Uses benchmarking and performance analytics to monitor productivity, turnaround times, and key performance indicators (KPIs) across sites. Regulatory Compliance and Quality * Ensures full compliance with all applicable federal, state, and accrediting body standards, including CLIA, CAP, Joint Commission, FDA, and AABB. * Establishes and maintains systemwide quality assurance and performance improvement programs for laboratory operations. * Leads regulatory readiness activities, inspections, and audits, fostering a culture of continuous compliance and quality. * Partners with Operational and Quality leaders to maintain rigorous standards for testing accuracy, patient safety, and result reliability. Leadership and People Management * Oversees a network of laboratory leaders responsible for technical operations, outreach and pre-analytic services, point-of-care coordination, and support services. * Recruits, mentors, and develops high-performing leadership teams to ensure operational excellence and professional growth across all campuses. * Establishes clear performance expectations and accountability structures aligned with system goals and St. Charles Health System's ACTS of Excellence. * Promotes a culture of collaboration, inclusion, and shared leadership across all laboratories and associated teams. Collaboration and Continuous Improvement * Partners with medical staff, nursing, operations, and administrative teams to advance integrated approaches to patient care and diagnostic excellence. * Champions innovation and technology adoption, including automation, digital pathology, and data analytics tools to optimize service delivery. * Promotes transparent communication and engagement with internal stakeholders and community partners to strengthen the laboratory's role within the health system and regional network. Supports the vision, mission and values of the organization in all respects. Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: Bachelor's degree in Medical Laboratory Science or a related field as required by applicable licensure standards. Preferred: Master's degree in laboratory science, healthcare administration, business administration, or a related field LICENSURE/CERTIFICATION/REGISTRATION: Required: MT (ASCP), CLS, or equivalent. Valid Oregon driver's license and ability to meet St. Charles Health System driving requirements. Ability to travel to business functions/trainings/meetings and all St. Charles Health System worksites required. Preferred: N/A EXPERIENCE: Required: Seven (7) years of progressive leadership experience in clinical laboratory operations, including management of complex, multi-site environments encompassing both inpatient and outpatient services. Experience must include demonstrated success in operational oversight, strategic planning, and budget management to support sustainable laboratory growth. Proven ability to develop and implement business and financial strategies that enhance efficiency, quality, and fiscal accountability. Preferred: Ten years of clinical laboratory leadership experience. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, keyboarding operation Occasionally (25%): Standing and walking lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing, operation of a motor vehicle Rarely (10%): Bending, stooping/kneeling/crouching climbing stairs climbing ladder/step-stool (varies by area) reaching overhead lifting/carrying/pushing or pulling 11-25 pounds. Exposure to Elemental Factors Rarely (10%): chemical solution Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP . Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? Yes Job Family: DIRECTOR Scheduled Days of the Week: Monday-Friday Shift Start & End Time: 8:00am to 5:00pm

TITLE: Supply Chain Inventory Coordinator Supply Chain Operations Manager or Supervisor DEPARTMENT: Supply Chain DATE LAST REVIEWED: May 2025 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: The Supply Chain department provides many services to our multi-hospital organization and clinics. Our services include procurement, sourcing, value analysis, contracting, inventory management, distribution, courier services, mail services, sterile inventory, code cart management and O2 cylinder exchanges. Our team works in partnership with clinical and business teams to deliver high quality products and services at the best possible cost. POSITION OVERVIEW: The Supply Chain Inventory Coordinator provides a deep understanding of Workday processes and functions to assure inventory accuracy in the Bend main warehouse and any other assigned location(s), auditing Workday inventory function for operations, and contributing to standard work. This position provides accurate and timely handling of medical supplies and materials to assure clinical teams have all supplies necessary for patient care. The Supply Chain Inventory Coordinator is responsible for managing implant inventories, managing highly regulated human tissues with accurate tracking, coordination of vendor relationships for PeriOp specialty supplies for surgical cases, and vendor management. This position does not directly manage other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Responsible for oversight of inventory accuracy in assigned location(s). Coordinates and executes the cycle count process. Manages investigation of inventory problems, including killed items, receipts, inventory put aways, and stock transfers with the goal to reduce killed items to zero. Responsible for Workday accuracy. Assesses Supply Chain Technician use of Workday and escalates behaviors or practices that contribute to inaccuracy. Completes Workday audits and makes adjustments to items that cause the inventory to fault or cause accounting errors. Responsible for daily physical inventory assessment and inventory walks to assure orders are generated correctly and prevent stock outs. Responsible for efficient storage and handling, maintains labels in these locations, stocks supplies in an organized and professional manner and always rotates product. Assists leadership with department process improvements and helps create and update policies and procedures. Trains Supply Chain Technicians with inventory management methodology within Workday. Provides reporting on supply utilization, ordering trends and standardization. Maintains and updates Min/Max levels on all inventoried items and adjusts based on usage. Provides swing shift leadership direction as needed. Seeks savings opportunities through standardization and inventory control practices. Maintains productive relationships with buyers for purchases, returns and item backorder information. Maintains files (paper and computer) and quality manuals, as assigned. Supports the vision, mission and values of the organization in all respects. Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: High school diploma or GED. Preferred: Associates or Bachelor's Degree in Supply Chain, Business, Accounting, or related field. LICENSURE/CERTIFICATION/REGISTRATION: Required: Valid Oregon driver's license and ability to meet SCHS driving requirements. Preferred: See additional position information for preferred certification list. EXPERIENCE: Required: Three (3) years of increasing responsibility in Supply Chain or related field. One (1) year inventory management. Preferred: Previous healthcare experience. Two (2) years acting as a lead or supervisor. Two (2) years experience in healthcare supply chain. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: Preferred Certifications: Certified Supply Chain Professional: (CSCP:ASCM). Certified in Planning and Inventory Management: (CPIM:ASCM). Certified in Logistics Transportation and Distribution: (CLTD:ASCM). Certified Professional in Supply Management: (CPSM:Institute for Supply Management). Certified Professional in Supplier Diversity: (CPSD:Institute for Supply Management). SCPro Certification Level 1-Level 3: (SCPro Council of Supply Chain Professionals). Certified Professional Logistician: (CPL:SOLE). Certified Professional Contract Manager: (CPCM:NCMA). Project Management Professional: (PMP:PMI). Certified Six Sigma Yellow, Green, or Black Belt: (SSGI:Six Sigma Global Institute, CSSC:Council Six Sigma Certification). Oracle Procurement Certification (Certified Implementation Professional, Certified Implementation Professional- Delta): (Oracle University:Oracle Inc, America). PHYSICAL REQUIREMENTS Continually (75% or more): Standing, walking, lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing. Frequently (50%): Sitting, bending, stooping/kneeling/crouching, climbing stairs, lifting/carrying/pushing or pulling 11-25 pounds. Occasionally (25%): Climbing ladder/step-stool, reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, keyboard operation for receiving caregivers, operation of a motor vehicle, use of clear and audible speaking voice and the ability to hear normal speech level. Rarely (10%): Keyboard operation. Never (0%): Whispered speech level. Exposure to Elemental Factors Occasionally (25%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP . Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? No Job Family: COORDINATOR SUPPLY CHAIN Scheduled Days of the Week: Monday-Friday Shift Start & End Time: Day Shift

TITLE: Certified Nurse Midwife SCMG Chief Medical Officer (or designee) DEPARTMENT: St. Charles Center for Women's Health DATE LAST REVIEWED: 11/12/2025 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: The Center for Women's Health has a mix of physicians, certified nurse midwives, women's health nurse practitioners, and psychologist. The office provides full spectrum women's health services. We are the only primary CNM practice currently practicing through SCHS and providing certified midwifery care to a large central Oregon catchment area. POSITION OVERVIEW: Work schedule: Full time schedule includes two outpatient clinic shifts and one 24-hour call shift or two 24-hour call shifts per week. On the weeks where there is no 24-hour on call shift then the work schedule is 4 clinic shifts. Call shifts may on occasion be split into 12-hour shifts. Call expectation: Family Birthing Center call will be equitably distributed throughout the year Work location: Primary work location will be in Redmond for outpatient services. Midwives also participate in the rotation to our outreach locations in Prineville, Bend, Sisters and other locations as developed. ESSENTIAL FUNCTIONS AND DUTIES: (May perform additional duties of similar complexity within SCHS as required or assigned ) Clinical Expectations: * Practice and role model excellence in the care domains of diagnosis, aligning treatment goals to patient values, definitive treatment, supportive care treatment, follow-up care, promote good health, and prevent illness. * Practice midwifery within the scope of license, training, and credentialing. Cooperate with other SCHS physicians and caregivers to ensure optimal patient care. * Assess, plan, implement, and evaluate individual patient care while demonstrating expert knowledge of evidence-based, Obstetric and Gynecologic care. * Collaborate with other members of the Obstetric and Gynecologic care interdisciplinary team and referring providers to ensure a world-class patient experience. * Calculate dosages and administers medications accurately in accordance with SCHS policies and procedures for medication administration. * Document all patient care in the proper form and in a timely manner in compliance with hospital policies and regulatory agencies. * Deliver first rate customer service and patient care in a manner that promotes goodwill, and is timely, efficient, accurate, and courteous. * Proportionately share in call shifts with other CNMs. * Keep midwifery knowledge and skills current through regular continuing education activity. Must attest to having obtained 60 hours of Category 1 continuing medical education (CME) relevant to the practitioner's current medical practice over the prior two-year work period * Assists in obstetrical and/or gynecologic surgery with documentation of appropriate training. * Admit patients, manage labor, and attend deliveries at St. Charles Medical Center Bend with CNM partners and OB Hospitalist back-up. * Provide patient care, including prenatal care, at St. Charles Center for Women's Health locations. * Schedule to include weekday, weekend, holiday, and night coverage. * Saturday, Sunday and holiday call will be equitably distributed throughout the year * Perform physical exams, collect and documents data, manage labor and spontaneous delivery, conduct diagnostic and therapeutic procedures, order and schedules laboratory studies and professional consultations, and prescribe appropriate interventions and medications * Collaborates with and acts as liaison among the nurse, patient, family, physician, and community resources for coordination of patient care * Actively pursues knowledge and skills for professional development * Active participant in High Risk OB meetings and OB Section meetings Administrative Expectations: * Document all patient care within the Electronic Medical Record (EMR) and complete all necessary tasks in compliance with health system policies and regulatory agencies to ensure timely and accurate billing. * Be familiar with the SCHS organization structure. * Participate in provider meetings and assist in policy formation for SCHS and ambulatory practice. * Keep medical knowledge and skills current through regular CME activity. Must attest to having adequate (CME) to meet maintenance of board certification and compliance with MSO rules and continuing privileges without restriction. * Keep all licenses and appropriate certifications current and unrestricted. * Maintain active privileges at a St. Charles Health System hospital sufficient to permit performance of job duties. Behavioral Expectations: * Participates in creating a healing environment that supports all aspects of the care environment and the wholeness of each individual, patient and caregiver. * Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. * Delivers first-rate customer service and/or patient care in a manner that promotes goodwill, and is timely, efficient and accurate, and courteous. * Educates, counsels, and assists patients and families regarding current health problems, health maintenance activities and preventive behaviors. * Provide a therapeutic presence in service to others by purposefully responding to the needs of patients/customers in a caring way. * This includes introducing oneself and stating your purpose, asking the patient their preferred name, spending time with the patient to determine their care goals, active listening, and using skillful communications (appropriate touch, eye contact, etc.). * Complies with all applicable laws, regulations, policies and procedures, supporting the health system's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable rules and cooperating fully with all health system's investigations and proceedings. EDUCATION Required: * Successful completion of a graduate level Nurse Midwifery program that is recognized and certified through the American College of Nurse-Midwives (ACNM). * Complete annual fire/safety, etc. education in-services as required. * Attend mandatory educational offerings as described in SCHS policies/procedures and/or as required by other regulatory bodies. * Complete annual CME as required to maintain license and appropriate Board certification. * Complete in a timely manner assigned Computer Based Learning modules. LICENSURE/CERTIFICATION/REGISTRATION Required: * Unrestricted Federal DEA number registered in Oregon * Unrestricted ability to participate in Medicare / Medicaid, or other federal or state governmental health care programs. * Valid driver's license and the ability to meet SCHS driving requirements. * Current BLS and NRP certification required. * Additional certifications may be required based on privileges granted to provider by Medical Staff Services at SCHS Inpatient locations. * Unrestricted Oregon APRN and RN license. * Current CNM board certification from the American Midwifery Certification Board. EXPERIENCE Required: * Experience using EMR (Electronic Medical Records) software * Advanced written and verbal communication skills to effectively interact with a diverse population and professionally represent St. Charles Health System * Experience working in a team environment and proven ability to collaborate, manage facilitation and consensus building among health care professionals and agencies to achieve expected results Preferred: * Five years of clinical experience as a CNM. * Epic EMR software experience * Familiarity with the centering model of care/group prenatal care PERSONAL PROTECTIVE EQUIPMENT * Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. GENERAL * Must have excellent communication skills and ability to interact with a diverse population and professionally represent SCHS. * Strong team working and collaborative skills. * Ability to multi-task and work independently. * Attention to detail. * Excellent organizational skills, written and oral communication and customer service skills, particularly in dealing with stressful personal interactions. * Intermediate to advanced proficiency with Electronic Medical Record systems. * Intermediate in Microsoft applications (Word, Excel). PHYSICAL REQUIREMENTS: Continually (75% or more): Sitting, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Standing, lifting 1-10 pounds, grasping/squeezing. Occasionally (25%): Bending, reaching overhead, carrying/pushing or pulling 1-10 pounds. Rarely (10%): Walking, stooping/kneeling/crouching, climbing stairs. Never (0%): Climbing ladder/step-stool, lifting/carrying/pushing or pulling 11-50 pounds, operation of a motor vehicle, ability to hear whispered speech level. Exposure to Elemental Factors Never (0%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: Variable (United States of America) Is Exempt Position? Yes Job Family: CNM Scheduled Days of the Week: Shift Start & End Time:

TITLE: Sterile Processing Technician Manger - Sterile Processing DEPARTMENT: Sterile Processing DATE LAST REVIEWED: June 16, 2020 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENTAL SUMMARY: Sterile Processing is responsible for cleaning and sterilizing surgical instruments for all Operating Room procedures. POSITION OVERVIEW: The Sterile Processing Technician at St. Charles Health Systems responsible for assembling case carts for surgeries, as well as cleaning, decontaminating, assembling, sterilizing, and distributing equipment and instruments used within the hospital. The Sterile Processing Technician ensures that instruments and equipment are properly decontaminated for safe handling. This position does not directly manage any other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: Coordinates, assembles and disassembles, and distributes supplies for surgical cases Cleans, decontaminates, and sterilizes instruments and supplies Responsible for case cart and procedure preparation Operates various sterilization equipment Re-stocks department inventory and ensures instruments are stored in the proper location Cleans and maintains department equipment Supports the vision, mission and values of the organization in all respects Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change Provides and maintains a safe environment for caregivers, patients and guests Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate May perform additional duties of similar complexity within the organization, as required or assigned EDUCATION: Required: High school diploma or GED Preferred: N/A LICENSURE/CERTIFICATION/REGISTRATION: Required: Certified Registered Central Service Technician (CRCST) certification from the International Association of Healthcare Central Service Material Management or SPD Technician certification from CBSPD within 18 months of hire. Preferred: N/A EXPERIENCE: Required: N/A Preferred: Experience in sterile processing, health care materials management, operating room, and/or patient care. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: PHYSICAL REQUIREMENTS: Continually (75% or more): Standing, walking, lifting/carrying/pushing/pulling 25-50 pounds, grasping/squeezing, Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Bending, stooping/kneeling/crouching, reaching overhead, lifting/carrying/pushing/pulling 11-75 pounds. Occasionally (25%): Climbing ladder/step stool, lifting/carrying/pushing/pulling 1-10 pounds, Ability to hear whispered speech level. Rarely (10%): Sitting, climbing stairs, keyboard Operation, operation of motor vehicle. Exposure to Elemental Factors Occasionally (25%): Heat, cold, wet/slippery area, noise, dust, vibration, chemical solution, uneven surface Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP . Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: Third Shift (United States of America) Is Exempt Position? No Job Family: TECHNICIAN CENTRAL PROCESSING Scheduled Days of the Week: As Scheduled (may include weekends and holidays) Shift Start & End Time: Monday-Thursday 2100-0730

OB/GYN Hospitalist - 1099 Independent Contractor Opportunity Type: Per Diem | Independent Contractor (1099) Shifts: 12-hour and 24-hour shifts available We are currently seeking experienced OB/GYN physicians to join our dynamic team as Independent Contractors to provide Per Diem hospitalist coverage at the Bend Family Birthing Center. This opportunity is ideal for board-certified or board-eligible OB/GYNs who thrive in a collaborative environment and are seeking flexibility in their scheduling. Position Highlights: Independent 1099 contractor position - not employed Flexible scheduling with 12-hour and 24-hour shift options Per diem coverage - no set number of shifts required Compensation is competitive and paid per shift Malpractice insurance (with tail) provided Scope of Work: Provide 24/7 OB/GYN hospitalist coverage for unassigned patients presenting to the Bend Family Birthing Center and Emergency Department Provide back up to St. Charles Certified Nurse Midwives (CNMs) as needed and primary coverage to St. Charles Center for Women's Health high risk patients Serve as attending for direct admissions and transfers Perform deliveries, manage obstetric emergencies, and provide GYN consults for ED and inpatient services Assist with C-sections as needed Consult on high-risk pregnancies in collaboration with community and hospital teams Address in basket encounters as on call physician for the St. Charles Center for Women's Health office. Requirements: MD or DO degree from an accredited medical school Completion of OB/GYN residency from an ACGME-accredited program Board Certified or Board Eligible in OB/GYN Active Oregon medical license or eligibility Active DEA registration and unrestricted ability to participate in Medicare/Medicaid BLS certification Must carry own professional liability insurance if not covered by facility Preferred Qualifications: Prior OB/GYN hospitalist experience Epic EMR proficiency Strong interpersonal and communication skills Ability to work independently and collaboratively in a hospital setting Schedule Weekly Hours: 40 Caregiver Type: Relief Shift: Variable (United States of America) Is Exempt Position? No Job Family: PHYSICIAN SCMG Scheduled Days of the Week: Shift Start & End Time:

Pay range: $36.99 - $55.49 per hour, based on experience, in addition to eligible shift differentials. is eligible for a 15% differential on top of the base rate in lieu of benefits. ST. CHARLES HEALTH SYSTEM TITLE: Registered Radiologic Technologist - Clinics REPORTS TO POSITION: Radiology Supervisor or Manager DEPARTMENT: Radiology DATE LAST REVIEWED: August 2025 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: St. Charles Health System Diagnostic Imaging Departments perform X-Ray, Ultrasound, CT, MRI, Nuclear Medicine, and PET/CT exams in a variety of locations. We work closely with our partners at Cascade Medical Imaging to meet the imaging needs of our community and to support the ED, OR, Inpatient Floors, and Family Birthing Center. POSITION OVERVIEW: The Registered Radiologic Technologist performs all Radiographic studies and related procedures at a technical level not requiring direct supervision in accordance with established department and hospital guidelines. The technician provides the highest quality standards of care for patients in St. Charles Health System clinic locations within the scope of this job description in accordance with St. Charles Health System mission, philosophy, policies and procedure. This position does not directly manage any other caregivers. ESSENTIAL FUNCTION AND DUTIES: Performs Diagnostic Radiology examinations in accordance with department policies, procedures, and protocols. Maintains flexibility and readiness to work in multiple clinic locations either at the request of, or in mutual agreement with, leadership. Follows Health and Safety Policies and Procedures of quality patient care. Maintains accurate medical record charting practices in relation to Diagnostic Radiology examinations performed. Performs all Tasks within the scope of practice of Radiology Technologist which may include chart abstraction, registration, scheduling, and other clerical duties as assigned. Stocks unit, transports patients, and assists in keeping the unit clean and free of clutter. Cleans radiology equipment per St. Charles Health System infection prevention policies and helps identify need for maintenance notifies supervisor and places service calls when necessary. Participates in student training program as requested. Assists with special projects as requested. Role models two-way communication of the St. Charles Health System mission, vision, values, and strategic plan for the department. Supports the vision, mission and values of the organization in all respects. Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient and accurate. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION: Required: High school diploma or GED. Graduate of a certified radiology training program. Preferred: N/A LICENSURE/CERTIFICATION/REGISTRATION: Required: Current Oregon Board of Medical Imaging (OBMI), American Registry of Radiologic Technologists (ARRT) in Radiologic Technology (RT). American Heart Association Basic Life Support for Healthcare Provider certification or must obtain within 6 months upon hire. Preferred: ARRT credential in Magnetic Resonance Imaging (MRI), Bone Densitometry (BD), Mammography (MAM), Cardiovascular Interventional Radiography (CV), or Vascular Interventional Radiography (VI). EXPERIENCE: Required: N/A Preferred: One (1) year experience in diagnostic radiography. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. PHYSICAL REQUIREMENTS: Continually (75% or more): Standing and walking, keyboard operation, use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, lifting/carrying/pushing or pulling 1-25 pounds. The use and operation of a motor vehicle for Home Health and Wound Caregivers. Occasionally (25%): Bending, stooping/kneeling/crouching, climbing ladder/step-stool (varies by area), reaching overhead, lifting/carrying/pushing or pulling 25-50 pounds, grasping/squeezing, ability to hear whispered speech level. Rarely (10%): Climbing stairs. Never (0%): Climbing ladder/step-stool (varies by area), operation of a motor vehicle. Exposure to Elemental Factors Rarely (10%): Wet/slippery area, chemical solution. Never (0%): Heat, cold, noise, dust, vibration, uneven surface. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP Schedule Weekly Hours: 0 Caregiver Type: Relief Shift: Variable (United States of America) Is Exempt Position? No Job Family: TECHNOLOGIST Scheduled Days of the Week: As Scheduled (may include weekends and holidays) Shift Start & End Time: 0630-1900

TITLE: Laboratory Supervisor (Redmond/Madras/Prineville) Manager, Laboratory Northern Campuses DEPARTMENT: Laboratory DATE LAST REVIEWED: January 14, 2020 OUR VISION: Creating America's healthiest community, together OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: The laboratory departments provide many services to our multi-hospital organization and outreach community including: blood collection, processing, testing, and reporting of results, spanning all disciplines of laboratory medicine. POSITION OVERVIEW: The Laboratory Supervisor at St. Charles Health System - is a working supervisor that ensures and maintains service quality in all phases of testing in one or more Laboratories within the St. Charles Health System. This position is responsible for staffing and daily operations of the Laboratory. This position directly manages caregivers in the Laboratory. ESSENTIAL FUNCTIONS AND DUTIES: Actively and cooperatively participates as a member of the laboratory leadership team to maintain safe, efficient, and compliant SCHS operations and services. Performs the duties and functions of a Medical Laboratory Scientist/Technologist. 60% Bench duties. Monitors the accuracy, quality and timeliness of services provided in one or more technical disciplines. Ensure that services are performed and delivered in compliance with all regulatory, legal and organizational requirements. Performs personnel supervisory functions, 40% Supervisory duties, including coaching, education, staff development, competency assessment and annual evaluations. Monitor, oversee and adjust staffing/scheduling to ensure safe and efficient Laboratory operations. Works collaboratively with Director to create and manage quarterly budget for the assigned lab. Assists with capital requests, workflow planning, and evaluation/analysis of new tests or instruments. Responsible for coordinating new caregiver orientation, training and initial competency assessment. Responsible for annual technical and phlebotomy competencies for staff. Ensuring all required records are updated and placed into personnel files in a timely manner. Provides technical consultation, education, and decision support for technical staff, clinicians, clients and customers at assigned hospital. Maintains and updates, when necessary, applicable procedures, quality system records and proficiency testing records. Ensures instrument to instrument comparisons are performed, documented and reviewed in a timely fashion and linearity studies are performed as required by regulatory agencies and as indicated by QC. Directs, coaches and monitors the performance of all direct reports, to develop and maintain a high performance team that meets organizational and Laboratory goals. Monitors and ensure all direct reports are current with regulatory compliance and safety requirements. Implements and manages all organizational safety directives and goals. Provides and oversees team's delivery of customer service in a manner that promotes goodwill, is timely, efficient and accurate. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies and procedures, supporting the health system's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violations of applicable rules, and cooperating fully with all company investigations and proceedings. Supports the vision, mission and values of the organization in all respects. Supports Value Improvement Practice (VIP- Lean) principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients and guests. May perform additional duties of similar complexity within the organization, as required or assigned. EDUCATION Required: Bachelor's degree in related field required. Graduate of an approved school of MLS/MT in accordance with the ASCP is required. Preferred: N/A LICENSURE/CERTIFICATION/REGISTRATION Required: Current Oregon drivers' license required or the ability to obtain upon hire and the ability to meet SCHS driving requirements. Ability to travel to all SCHS worksites. Current national certification or licensure at the Technologist/Scientist level by one or more of the following accredited credentialing agencies: ASCP, AMT, AAB, HEW and California Department of Health Services. Acceptable credentials: MLS (ASCP), MT (ASCP), BB (ASCP), H (ASCP), C (ASCP), M (ASCP), MB (ASCP), SBB (ASCP), SC (ASCP) , SM (ASCP), SI (ASCP), MT (AMT), MT (HEW), MT (AAB), CLS Preferred: Experience with process improvement methodologies EXPERIENCE Required: Minimum two (2) years of experience as a laboratory generalist. Intermediate to advanced proficiency in Microsoft applications (Word, PowerPoint, Excel and Access), database management, document preparation and project presentations. Preferred: Minimum one year of previous laboratory leadership preferred. Experience leading team meetings, dissemination of organizational information (e.g. QA, QC, Process Improvement. PERSONAL PROTECTIVE EQUIPMENT Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. PHYSICAL REQUIREMENTS: Continually (75% or more): Use of clear and audible speaking voice and the ability to hear normal speech level. Frequently (50%): Sitting, keyboarding operation Occasionally (25%): Standing and walking lifting/carrying/pushing or pulling 1-10 pounds, grasping/squeezing, operation of a motor vehicle Rarely (10%): Bending, stooping/kneeling/crouching climbing stairs climbing ladder/step-stool (varies by area) , reaching overhead lifting/carrying/pushing or pulling 11-25 pounds. Exposure to Elemental Factors Rarely (10%): chemical solution Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP . Schedule Weekly Hours: 40 Caregiver Type: Regular Shift: First Shift (United States of America) Is Exempt Position? Yes Job Family: SUPERVISOR Scheduled Days of the Week: Variable with Call Shift Start & End Time: Variable

TITLE: Phlebotomist Varies depending on location DEPARTMENT: Laboratory, or Family Care/Ambulatory Care Clinic DATE LAST REVIEWED: October 2023 OUR VISION: Creating America's healthiest community, together. OUR MISSION: In the spirit of love and compassion, better health, better care, better value OUR VALUES: Accountability, Caring and Teamwork DEPARTMENT SUMMARY: Laboratory: The Laboratory departments provide many services to our multi-hospital organization and outreach community including blood collection, processing, testing, and reporting of results, spanning all disciplines of laboratory medicine. Clinic: St. Charles operates outpatient clinics in three Central Oregon counties. Lines of clinical service including Primary Care, Urgent Care, Medical Specialties, Women's Health, Post-Acute Care, Hospital Medicine, Emergency Medicine, Behavioral Health, Cardiovascular Services and Cancer Services. We encourage collaboration between clinical and non-clinical staff to assure we are providing our community with comprehensive and compassionate health care. POSITION OVERVIEW: The Phlebotomist at St. Charles Health System processes laboratory orders and performs phlebotomy procedures/collections with as little discomfort as possible to patients of all ages. This position performs phlebotomy procedures following the standards of practice as outlined in System policies and procedures and while working within the boundaries of the Phlebotomy Scope of Practice. This position does not directly manage other caregivers, however may be asked to review and provide feedback on the work of other caregivers. ESSENTIAL FUNCTIONS AND DUTIES: All Departments Communicates and interacts with a diverse population and professionally represents St. Charles Health System. Demonstrates excellent customer service skills in a manner that promotes goodwill, is timely, efficient, and accurate. Works with patients and/or family members who may be experiencing multiple different emotions. Ability to effectively reach consensus with a diverse population with differing needs. Interacts and communicates with all levels within St. Charles Health System and external customers/clients/potential employees. Manages facilitation and consensus building among health care professionals and agencies and achieves expected results. Ability to work under pressure in a fast-paced environment. Meets all competency requirements and training timelines. Completes an in-depth sign off sheet related to processes and procedures performed by the phlebotomist. Prioritizes requests for procedures according to urgency of need and type of tests ordered. Navigates and prioritizes specimen collections using the Lab Information System as well as critical thinking skills. Processes and tests samples using various instruments and processes following laboratory standards. Performs POC testing, including CLIA waived testing, moderate complexity testing and QC. Navigates through multiple complex computer systems to find MD orders, update, and verify patient information, research billing questions, place orders, and meet regulatory requirements for Medicare and other payers. Thinks critically, multitasks, and maintains accuracy during periods of frequent interruptions. Facilitates the distribution of results via fax, phone, or delivery, as designated or as requested by clients. Assists in special projects as needed. Trains and mentors effectively using constructive feedback after meeting competency and experience requirements. Supports the vision, mission, and values of the organization in all respects. Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change. Provides and maintains a safe environment for caregivers, patients, and guests. Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization's corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings. May perform additional duties of similar complexity within the organization, as required or assigned. Additional Duties for Laboratory Phlebotomists: Greets clients upon arrival at the outpatient draw station or area. Greets patients appropriately according to Hospital surroundings, situation, and time of day. Assists the RN and MD as requested in the collection of blood samples and during specialty procedures. Including, but not limited to: * Adrenal Study blood collections * MRI pediatric blood collections * Lumbar Puncture blood collection * Bone Marrow collections * Legal blood collection with law enforcement * Arterial blood collection. Responds quickly to codes, traumas, rapid responses, and can maneuver in tight quarters. Performs AHA BLS when asked to participate in the rotation by an RN or MD. Manages multiple patient types including but not limited to confused, combative, upset, intubated, restrained, psychiatric emergency services on-site and off-site, traumatized, and nonresponsive individuals in varying situations including some that can be visually disturbing. Has a clear understanding of how to accurately select the correct patient and assign an encounter number. Registers all patients for laboratory services as ordered by their physician and in compliance with St. Charles Health System policies and procedures. Includes collecting payments from patients for specialty kit draws. Selects the correct insurance plan, and sends and reviews eligiblity responses. Researches tests and diagnostic codes according to billing and insurance requirements, mainly pertaining to Medicare and other government funded insurance programs, according to Medicare Compliance Act; informs patients regarding expenses beyond insurance reimbursement and allows the patient to make decisions as to whether to follow through with lab services based on current guidelines before tests are drawn. Has a clear understanding of all downtime processes. EDUCATION: Required: High school diploma or GED Preferred: Participation in college level science classes. LICENSURE/CERTIFICATION/REGISTRATION: Required: AHA Basic Life Support for Healthcare Provider certification. Preferred: Phlebotomy certification through a St. Charles Health System approved accredited agency is highly preferred. The current approved agencies are the following: ASCP, NCA, NCPT, and phlebotomy specific military training programs. EXPERIENCE: Required: N/A Preferred: Previous direct patient care experience (preferably Lab experience) and/or college science background. PERSONAL PROTECTIVE EQUIPMENT: Must be able to wear appropriate Personal Protective Equipment (PPE) required to perform the job safely. ADDITIONAL POSITION INFORMATION: Strong team working and collaborative skills. Ability to meet St. Charles Health System driving requirements. PHYSICAL REQUIREMENTS: Continually (75% or More): Standing, walking, keyboard operation, grasping/squeezing, use of clear and audible speaking voice and the ability to hear normal speech levels. Frequently (50% - 75%): Sitting, lifting 1-25 lbs, carrying 1-25 lbs, and pushing/pulling 1-25 lbs Occasionally (26% - 50%): Bending, stoop/kneel/crouch, climbing ladder/step-stool (varies by area), reaching overhead, and the ability to hear whispered speech levels. Rarely (10% - 25%): Climbing stairs, lifting 25-50 lbs, carrying 25-50 lbs, pushing/pulling 25-50 lbs, and operation of a Motor Vehicle. Never (Not Included): Climbing ladder/step-stool (varies by area) Exposure to Elemental Factors Rarely (10% - 25%): Wet/slippery areas and chemical solutions. Never (0%): Heat, cold, noise, dust, vibration and uneven surfaces. Blood-Borne Pathogen (BBP) Exposure Category Risk for Exposure to BBP Schedule Weekly Hours: 0 Caregiver Type: Relief Shift: Variable (United States of America) Is Exempt Position? No Job Family: PHLEBOTOMIST Scheduled Days of the Week: Variable; includes every other weekend and holidays Shift Start & End Time: Variable