St. Croix Hospice jobs in Troy, MI - 46 jobs

Responsible for developing and maintaining a positive relationship with referral sources as well as designated communities, and for providing education on topics pertaining to hospice care. Also, responsible for assisting intake as needed to ensure timely and accurate referral coordination. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES 1. Meet admission and call volume targets 2. Coordinates daily sales and marketing operations including implementation of marketing initiatives 3. Build and monitor customer perceptions of St. Croix Hospice as a high-quality provider of services. 4. Document all sales activity in the CRM per organizational requirements 5. Employs marketing and promotional initiatives to achieve budgetary sales volume projections 6. Maintains comprehensive working knowledge of markets including government agencies, major payer groups, key referral sources, and competitor's market positioning 7. Enhances flow of communication between patient, family, caregiver, facility, physician team, and any other hospice support vendors 8. Provides patient, family, and caregiver with education on hospice and encourages informed decision making 9. Assists the Director of Patient Services/Regional Director in establishing organization volume projections in the annual budget and in establishing allocations for the marketing department. Monitors allocation of resources according to budgetary limitations 10. Continuously conducts market assessments and assists in developing a comprehensive marketing plan designed to meet budgetary volume projections 11. Assist with coordinating and scheduling marketing events, vendor fairs, and exhibits within various territories 12. Assists with ongoing training and support of Care Transition Team. Participate in mentoring and shadowing of Care Transition Coordinators to assist in territory management 13. Assists in orienting all new staff members of the marketing team 14. Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs 15. Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel 16. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided 17. Monitors and reports cost effectiveness of marketing efforts 18. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description

Expand Access. Build Partnerships. Transform Care. The Office Coordinator plays a vital role in supporting daily branch operations and ensuring compliance with non-clinical policies and practices. This position is key to maintaining accurate medical records, coordinating patient care, and providing essential administrative support to the hospice team. Essential Functions of the Position Maintain and close medical records per policy. Review records to ensure compliance with documentation standards. Identify and obtain missing chart information, including physician signatures and other required documentation. Manage appropriate release of information, including obtaining authorizations and distributing copies. Collaborate with clinical staff to support timely admissions. Conduct medical record audits as requested. Purge closed cases, prepare records for archival, and maintain the master patient index. Participate in hospice quality assessment and performance improvement programs. Oversee tactical HR processes, contracts, and personnel files for staff and contractors. Support branch leader with new hire orientation and onboarding. Serve as a resource connecting staff to IT, HR, and Compliance as needed. Prepare weekly schedules, review for productivity and geographic efficiency, and coordinate with the Executive Director for approval. Coordinate interdisciplinary team meetings and manage care coordination communication. Provide administrative support including answering phones, ordering supplies, and data entry. Process accounts payable and route invoices as needed. Complete annual compliance training and attend in-services as required. Perform other duties as assigned. About You Education High school diploma required. Experience Minimum of three years of experience in the healthcare industry. Strong preference for medical records experience. Skills & Qualifications Proficiency in Microsoft Office Suite and Electronic Medical Records systems (HomeCare HomeBase preferred). Strong organizational, record keeping, filing, typing, and time management skills. Excellent oral and written communication skills. Ability to adapt to changing tasks with flexibility and professionalism. Strong interpersonal skills with the ability to communicate effectively across diverse backgrounds. Demonstrated maturity, cooperation, and tact in the workplace. We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply Today - Help Us Transform Care Together. Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Location Heartland Hospice Our Company At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated. Related Job Titles Hospice Administrator, Area Director of Hospice, Healthcare Operations Manager, Multi-Site Healthcare Manager, Hospice Leadership Jobs, Director of Hospice Services, Healthcare Executive Non-RN, Field-Based Healthcare Leader, Hospice Quality & Compliance Leader, AVP of Hospice

Provide comfort beyond medicine - support patients and families with spiritual care ate life's most sacred moments At Gentiva, we believe every patient deserves dignity, peace, and connection-no matter where they are on life's journey. Our Hospice Chaplains offer more than prayers and presence; they bring comfort, guidance, and meaning when it's needed most. We're looking for a compassionate Hospice Chaplain to provide non-denominational spiritual and emotional support to patients and families facing end-of-life care. As a valued member of our interdisciplinary team, you'll help ensure that no one walks this path alone. This is a Per Diem, as needed position. What You'll Do as a Hospice Chaplain: Provide spiritual and emotional support to patients, families, and caregivers in alignment with their beliefs and values. Offer non-denominational, inclusive care that respects all faiths, spiritual traditions, and cultural backgrounds. Serve as an integral member of the interdisciplinary team, participating in patient care conferences and collaborating with nurses, social workers, aides, and medical staff. Assess spiritual needs of patients and families and develop individualized spiritual care plans. Conduct visits, prayers, blessings, and rituals as appropriate and requested by the patient or family. Assist families during times of grief, loss, or transition, and provide bereavement support and counseling. Build relationships with local faith leaders and community resources to support patients' and families' unique spiritual needs. Maintain timely and accurate documentation of spiritual assessments, interventions, and outcomes. About You The candidate must meet one of the following educational requirements: Bachelor's degree in theology, religion, human services, counseling, psychology, or sociology (or as required by state-specific regulations) A minimum of one unit of ACPE-accredited Clinical Pastoral Education (CPE) Note: Degrees from accredited institutions are preferred. If a degree is from a non-accredited college or university, AVPO approval is required prior to hire. We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Keywords: ACPE, CPE, BCC, Hospice Chaplain, Spiritual Care Coordinator, Ministry Jobs, Palliative Care Jobs, Hospice Jobs, Pastoral Counseling Location Heartland Hospice Our Company At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.

Job Summary: Responsible for maintaining compliance with all State, Federal regulatory guidelines and third party payers; Accreditation standards and quality activities of the organization. Provides leadership and expertise to facilitate and support staff competency through best practice teaching, consultation, collaboration and the use of current knowledge, research and technology. Essential Functions: * Ensures that there are processes in place to monitor and measure all activities related to quality assessment and performance improvement (QAPI). * Provides direction and coordination of quality improvement activities utilizing continuous quality improvement principles and methodologies. Provides education and training to organization personnel on the QAPI plan, and team development. * Performs clinical record review activities for data collection. * Compiles, analyzes, trends and reports quality data in the following areas: hospice & palliative care quality reporting, patient care, safety, risk management, infection control, outcomes and customer satisfaction. * Works collaboratively with nursing supervisors/managers/directors to assure documentation is complete and consistent with care and reflects legal requirements. * Promotes professional standards of care, compliance with regulatory requirements, third-party payor reimbursement models, and organization policies and procedures through use of performance improvement methodology. * Ensures complete responses to Additional Development Requests (ADRs), Comprehensive Error Rate Testing (CERT), Recovery Audit Contractor (RAC) etc., requests and participates in appeal processes. * Participates in the development and annual revision of Quality Assessment and Improvement Plans and Program Evaluation. * Participates in analyzing, developing, coordinating and implementing plans of correction for noted deficiencies. * Makes recommendations to the education committee for mandatory education related to accreditations and compliance topics. * Acts as a mentor and resource for staff with regard to performance improvement methodology, regulatory, educational and patient care issues. * Participates in the evaluation, development and revision of policies and procedures for hospice. * Participates on various committees related to Organizational Quality and Education. * Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal and professional networks. * Adheres to organizational Code of Conduct, policies, procedures, protocols and processes and all regulatory and legal requirements * Adheres to the C.A.R.E. Model of Service: courtesy, acknowledgement, response and empathy. Qualifications: * Registered Nurse with a baccalaureate degree in nursing, preferably a Master's Degree in a health-related discipline. Minimum three (3) years' direct hospice experience may be considered in lieu of BSN degree. * Requires two to three years related quality and accreditation experience. * Current RN licensure in State of Michigan and maintain such licensure in accordance with applicable laws and regulations and perform within the scope specified. * Extensive knowledge of Hospice regulations and standards preferred. * Excellent written, verbal and interpersonal skills necessary to interact with a wide variety of staff. * Is self-directed and able to work with minimal supervision. * Requires knowledge of quality assessment and utilization review functions, principles and practices. * Theoretical and practical knowledge of principles of adult learning and ability to develop and present educational programs. * Quantitative, analytical and computer skills to collect, analyze, display and present data. * The physical and sensory demands of the position include: vision, effective speech and hearing for extensive telephone contact; repetitive motion; traveling; driving or riding in motor vehicle; standing, sitting, walking, bending, reaching, and stretching; lifting up to forty five (45) pounds unassisted and the ability to assist in lifting patients using appropriate lifting techniques and/or devices. * Must be able to work variable hours/shifts and/or days, including weekends. Must have ability to occasionally work extended days. * Must be eligible to work in the United States.

Work Where You Matter! At St. Croix Hospice we guide patients and families through the end-of-life journey. Through compassionate care, we focus on our patient's quality of life, empowering them to make the most of their time with dignity, comfort and respect. If you are ready to be part of an extraordinary team of caregivers, then come work where you matter. Hospice Aide Position Overview The Hospice Aide is a Certified Nursing Assistant and paraprofessional member of the interdisciplinary care team who works under the supervision of a Registered Nurse. The Hospice Aide provides direct support and personal care for hospice patients, to assist in their day-to-day needs, provide comfort and enhance their quality of life. The Hospice Aide is responsible for following patients' individual Plan of Care, providing in-person care, maintaining documentation and coordinating with the patient's RN Case Manager. Essential Functions and Skills * Provide personal care, including bathing, dressing, oral hygiene, and bed linen changes. * Assist patients with mobility, transfers, and exercises as instructed by nursing staff. * Offer assistance with meals, feeding, and light household tasks as assigned. * Monitor and report patient condition changes to the RN Case Manager. * Administer routine skin care to prevent breakdown and ensure patient comfort. * Support medication reminders per state regulations. * Maintain a clean, safe, and organized patient environment. * Provide emotional support and respite for family caregivers. * Use equipment safely and appropriately for patient care needs. * Adhere to all documentation and HIPAA compliance standards. * Participate in quality assessment and performance improvement activities. * Perform other duties as assigned.

Expand Access. Support Families. Elevate After-Hours Care. We are seeking a dedicated Afterhours RN Care Manager to provide high-quality, compassionate hospice care outside standard business hours. This role ensures seamless coverage, continuity of care, and strong clinical management for patients and families during nights, weekends, and on-call hours. About the Role The Afterhours Care Manager RN is responsible for assessing and coordinating patient and family needs during after-hours shifts and maintaining primary clinical oversight for assigned patients. This includes routine visits, admissions, death visits, urgent after-hours calls, and any visit assigned per the patient's plan of care. This role serves as an active member of the Interdisciplinary Group (IDG) to ensure coordination between physicians, families, and the hospice team. Clinical administrative responsibilities, workflow auditing, and survey readiness support are also part of this role. Essential Functions Ensure appropriate delivery of hospice services to eligible patients and families. Provide direct in-person patient care during on-call, weekend, and after-hours shifts, including assessments, admissions, routine visits, death visits, and live discharges. Conduct initial and ongoing assessments of physical, emotional, psychosocial, and spiritual needs. Support the IDG process through chart reviews, plan of care updates, and interdisciplinary communication. Develop and revise the Hospice Plan of Care in collaboration with physicians and IDG members. Educate patients and families on disease progression, symptom management, medications, and hospice philosophy. Communicate significant changes in patient condition promptly to hospice and attending physicians. Maintain accurate, timely clinical documentation including assessments, care plans, and notes. Assist with rescheduled, missed, or reassigned visit requests based on triage direction. Participate in calendar and scheduling modifications, including service codes and clinician assignments. Support administrative and compliance activities including workflow audits, survey readiness tasks, and documentation collection. Assist with TPE reviews, QAPI efforts, and regulatory compliance. Ensure infection control standards and universal precautions are consistently followed. Provide leadership and guidance to field staff; conduct supervisory visits when appropriate. Participate in required meetings, after-hours updates, and trainings. Maintain proficiency in pain and symptom management for hospice and end-of-life care. Promote the organization's core values and maintain a culture of compassion, professionalism, and teamwork. Perform other duties as assigned. About You Education and Experience Current RN license in the state of employment Graduate of an accredited nursing program Minimum one year of RN experience in acute care, oncology, long-term care, hospice, or home health Must meet any state-specific requirements Licenses and Certifications Active RN license CPR certification (in-person) Valid driver's license, reliable transportation, and current auto insurance Skills and Competencies Strong knowledge of hospice principles, Medicare/Medicaid regulations, and best practices Ability to conduct thorough patient assessments and develop individualized care plans Effective communication with patients, families, physicians, and interdisciplinary team members Strong time-management and prioritization skills in a fast-changing environment Proficiency with EMR systems (HomeCare HomeBase preferred), Microsoft Office, and mobile technologies Ability to maintain confidentiality, demonstrate integrity, and support quality outcomes Leadership skills to support and guide field staff Ability to manage administrative, documentation, and compliance responsibilities accurately Personal Traits Sensitivity to end-of-life needs and the emotional realities families face Flexibility to shift tasks and respond to urgent needs Professionalism, maturity, teamwork, and resilience under pressure Ability to communicate effectively with individuals from diverse background We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet stage specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Location Heartland Hospice Our Company At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated.

Job Summary: The Manager, Clinical Operations is responsible for clinical leadership, quality, patient satisfaction and management of patient care within a designated geographic region(s), within NorthStar Care Community service areas. Essential Functions * Ensures effective organizational strategic results are achieved, working collaboratively with others. * Maintains oversight of all patient care activity and outcomes within a designated geographic region(s) within NorthStar Care Community service areas and ensures that a culture of compliance, accountability and excellence are fostered. Collaborates extensively with staff and management from multiple departments to achieve outcomes. * Proactively assesses, leads, participates, and promotes core care delivery process redesign efforts to continuously improve quality in defined patient care and service satisfaction outcomes. * Effectively analyzes data to evaluate the quality of patient care services and utilization of resources. Interprets and conveys benchmarking standards and processes to staff in order to ensure quality of services are met and/or exceeded. * Responsible for managing all team human resources as efficiently as possible and within budget; oversite of each staff member would include number of weekly visits, length of visits, travel time, achieving required visit frequency, scheduling that meets the organization's needs, effective use of the virtual care team, caseload management, minimizing after hours deployments that are unnecessary, completing same day documentation, etc.; achieving overall budgeted cost per day for pharmacy, DME, and medical supplies through chart reviews, IDT discussion, medical director engagement, with a focus on clinical efficacy and proper disease management as evidenced in each patient's plan of care. * Proactively works with referral sources to meet their needs, which might include flexible hours. * Proactively works with the team in assigned territories to develop and implement specific marketing and customer service tactics and actions, and to effectively resolve any customer complaints. * Works directly with marketing leadership and clinical managers to develop a marketing & business development and customer service orientation among team members. * Collaborates with market operations leadership and clinical managers to develop annual and short-term marketing & business development plans that promote growth. * Proactively participates as a member of NorthStar Care Community market operations team and attends monthly meetings to oversee the deployment of the Marketing & Business Development Plan. Attends quarterly Marketing & Business Development Training. * Responsible for the professional relationship development with the referral sources in assigned territory. * Ensures implementation of and compliance with regulatory and accreditation standards. * Proactively keeps abreast of hospice and palliative care trends, best practices, and compliance requirements. * Develops staff within assigned areas of responsibility. * Provides ongoing support, education and resources for clinical practice based on assessment, analysis, and evaluation of clinical practice within a designated region. * Facilitates and provides ongoing collegial collaboration and sharing of best practices within the clinical and leadership areas. * Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes the organization's vision, mission, and values. Qualifications * Bachelor's degree in a clinical and/or administrative field or actively enrolled in an accredited bachelor's degree program with completing expected within two (2) years of assuming role. * Current State of Michigan Registered Nurse (RN) license. * Minimum of three (3) years of health care management experience required; five (5) years preferred. * A minimum of three (3) years of hospice/home health experience required; five (5) to seven (7) years' experience and clinical expertise in hospice preferred. * Certification in hospice nursing (CHPN) preferred. * Expertise in regulatory requirements and compliance as it pertains to hospice required. * Must be able to travel extensively through region, including overnight stays if needed. Frequently works variable hours/days; activities and workload may require extended days. * Excellent interpersonal skills with the ability to comfortably interact at all social levels and with colleagues from many different background, ethic origins and skill levels required. * Understands performance improvement and can communicate and operationalize performance improvement initiatives at the departmental and organizational level. * Ability to effectively use technology in support of management and clinical operations. * Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions. * Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented. * Must have reliable transportation. * Must be eligible to work in the United States.

In this role you are responsible for developing and maintaining a positive relationship with referral sources as well as designated communities, and for providing education on topics pertaining to hospice care. Also, responsible for assisting intake as needed to ensure timely and accurate referral coordination. This role will focus on the Detroit area. ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES 1. Meet admission and call volume targets 2. Coordinates daily sales and marketing operations including implementation of marketing initiatives 3. Build and monitor customer perceptions of St. Croix Hospice as a high-quality provider of services. 4. Document all sales activity in the CRM per organizational requirements 5. Employs marketing and promotional initiatives to achieve budgetary sales volume projections 6. Maintains comprehensive working knowledge of markets including government agencies, major payer groups, key referral sources, and competitor's market positioning 7. Enhances flow of communication between patient, family, caregiver, facility, physician team, and any other hospice support vendors 8. Provides patient, family, and caregiver with education on hospice and encourages informed decision making 9. Assists the Director of Patient Services/Regional Director in establishing organization volume projections in the annual budget and in establishing allocations for the marketing department. Monitors allocation of resources according to budgetary limitations 10. Continuously conducts market assessments and assists in developing a comprehensive marketing plan designed to meet budgetary volume projections 11. Assist with coordinating and scheduling marketing events, vendor fairs, and exhibits within various territories 12. Assists with ongoing training and support of Care Transition Team. Participate in mentoring and shadowing of Care Transition Coordinators to assist in territory management 13. Assists in orienting all new staff members of the marketing team 14. Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs 15. Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel 16. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided 17. Monitors and reports cost effectiveness of marketing efforts 18. The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description

Job Summary: The Business Operations Assistant supports hospice clinical teams through efficient management of administrative, regulatory, and documentation processes. This position ensures the seamless operation of clinical workflows by accurately documenting communications, managing critical data within the electronic health record (EHR), and coordinating with internal and external stakeholders to maintain compliance with hospice regulatory standards. The assistant serves as a vital link between patients, families, providers, and interdisciplinary teams, handling sensitive information with professionalism and discretion. Essential Functions: * Interacts with patients/families/caregivers and employees in a courteous and professional manner. * Accurately documents all telephone calls in computer-based system in a timely manner. * Exercises a high level of critical thinking/decision making to maximize the use of organizational resources, providing assistance, as needed, to support clinical team members, often completing work that may be time-sensitive or challenging due to patient care needs. * Independently manages assigned workflows within the EHR and communication platforms to ensure timely task resolution and compliance with documentation standards. * Monitors necessary reports to meet regulatory standards by auditing reports from the EHR: Admission HIS Audit, Discharge HIS Report, Admission CTI Report, Recert CTI/F2F Report, Provider Order Tracking Report, Level of Care Order Report. Collaborates with manager and clinical team members as needed. * Follows up with external physicians to obtain following preference and verbal certification for admission to meet federal regulations. Communications with patients/patients' representatives when applicable. * Collaborates and communicates with providers, internal scheduling department, and clinical managers to ensure face-to-face encounters are completed in accordance with regulatory and compliance standards. * Inventories medical supply stock in assigned dispensing areas, monitoring expiration dates and replenishing supplies, as needed, for clinical team members, allowing the site to be survey ready. * Maintains and updates forms, brochures, and office supplies, and replenishes, as needed, for clinical team members. * Ensures separated employees' equipment is secured and returned to Information Technology (IT) * Prepares death certificates in electronic death registry system for completion by the hospice physician and processing by funeral homes, ensuring timeliness, accuracy and compliance with state and local reporting requirements. Follows up when and if corrections are required at a local or state level. * Performs new hire/annual N-95 Mask Fit Testing for clinical team members. * Reviews, organizes and audits admission, recertification, and discharge documentation within the EHR to ensure accuracy, completeness, and compliance in accordance with hospice regulatory standards. * Serves as a preceptor for onboarding new Business Operations staff, guiding documentation practices, regulatory awareness, and systems use. * Supports assigned Clinical Manager(s) with orientation for new hires to the clinical team. * Oversees all requests for private health information, including requests for copies of medical record entries. Follows up with requestors to identify specific information sought, purpose, and to determine if patient authorization is required, collaborating with Quality/Compliance, as needed, to ensure HIPAA guidelines are followed. Completes billing for invoicing and release of health information. * Manages shipping for returned pain pumps to vendors. * Ensures all orders, including certifications, are processed for signature to meet regulatory requirements. Responsible for follow up with external provider offices for outstanding orders that have not been signed and returned for the EHR chart. * Provides required documentation to contracted facilities and external providers to meet regulatory requirements. * Manages inventory and deployment of telehealth devices to clinical team members. * Processes incoming and outgoing mail for sites and maintains postage machines at locations. * Attends and provides administrative support for clinical departmental meetings as needed. * Responds expediently to requests for order/lab report findings from external providers or to requests from external partners for patient progress reports and Plan of Care Updates. * Processes condolence material for bereaved family members. * Provides support to the Caregiver Support Center for mailing informational packets to callers. * Completes death and discharge audits to ensure that the EHR is correct, and all the required documentation has been received to meet regulatory requirements. * Maintains working knowledge of hospice Medicare Conditions of Participation and state-specific regulations to support compliant documentation practices. * Serves as a point of contact for troubleshooting EHR or documentation workflow questions from site-based clinical staff. * Provides weekend coverage and adjusts to changes in workload and schedules based on changing departmental/organizational priorities. * Participates in internal and external meetings, education, training, in-services and other activities to promote personal and professional growth. * Adheres to the organizational Code of Conduct, policies, procedures, protocols, processes and all regulatory and legal requirements. * Adheres to the NorthStar standards to care for every person, every time, 100% of the time. Qualifications: * High school diploma or equivalent required. * One (1) to two (2) years' clerical experience with increasing level of responsibility required, telephone related experience, highly preferred. Previous health care experience preferred. * Computer literate, with basic Microsoft Office Word and Excel skills required. * Must be familiar with and have advanced knowledge of Microsoft Office Applications and standard office business machines. * Must possess sound judgment; effective organizational, prioritization and follow-through skills; attention to detail; accuracy; dependability; tact; and ability to maintain confidential information. * Must be able to read, write and speak English fluently and be able to effectively communicate orally and in writing in internal and external relationships for all essential job functions. * Excellent interpersonal skills required with a proven ability to work effectively with other staff members and as a team player required. * Must be able to coordinate several tasks simultaneously while maintaining a high degree of efficiency and accuracy. * The physical demands of the position include vision, effective speech and hearing for extensive telephone contact; repetitive motion; driving or riding in a motor vehicle; standing, sitting, walking, bending, reaching, and stretching; and lifting up to twenty-five (25) pounds unassisted. * Must have reliable transportation. * This position may require travel between office sites as scheduled. * This position will require weekend hours on a scheduled basis. * Must be eligible to work in the United States.

Compassionate Hospice Care. Supporting Patients. Comforting Families. We are looking for a compassionate Hospice Licensed Practical Nurse (LPN) to join our team. Reporting directly to the Administrator or Executive Director, you will play a vital role in delivering hands-on hospice care to patients and families in their homes, assisted living, or facility settings. Your dedication will help provide comfort and support during the most critical moments of life. This is a less than full-time nursing position caring for patients in their homes. We offer a flexible schedule, competitive hourly rate, mileage reimbursement and great work life balance. Tell us your availability and we will see if it works! As a Hospice LPN, You Will: Provide direct nursing care services to hospice patients, supporting both patients and their families. Assist the interdisciplinary team in assessing patient/family needs and contribute to the execution of individualized care plans. Report any changes in patient conditions promptly to the Registered Nurse and care team. Deliver empathetic care aligned with each patient's unique plan of care. Serve as a trusted resource to families, offering support during difficult times. Responsibilities: Provide skilled bedside nursing care under the supervision of a Registered Nurse, following established nursing protocols and the Nurse Practice Act. Monitor patients actively and document any changes in condition, reporting as necessary. Administer medications and treatments according to the plan of care. Participate in infection control practices and standard precautions. Support bereavement activities and closure contacts with families as assigned. Participate in on-call duties and respond to patient needs during scheduled visits or emergencies. May assist with death pronouncements per state law and under RN supervision. Collaborate closely with hospice aides and other team members to ensure comprehensive care delivery. About You Qualifications: Graduate of an accredited Practical Nursing program. Current LPN/LVN license in the state of employment. Minimum 2 years of LPN experience in hospice, oncology, long-term care, or home health; 3-5 years preferred. CPR certification required. Valid driver's license and current automobile insurance. Skills and Knowledge: Understanding of hospice care principles and the unique needs of terminally ill patients and their families. Excellent patient assessment and clinical skills. Strong communication and documentation abilities. Familiarity with regulatory guidelines including Medicare, Medicaid, CMS, and JCAHO standards. Ability to work independently and as part of an interdisciplinary team. We Offer Benefits for All Associates (Full-Time, Part-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Apply today to be part of a team dedicated to expanding access, building partnerships, and transforming hospice care. Help us provide compassionate care when it matters most. Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Location Heartland Hospice Our Company At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated. Related Job Titles LPN home health, licensed practical nurse home care, home health nurse jobs, LPN home visits, in-home nursing care LPN, home health LPN jobs, visiting nurse LPN, LPN PRN home health, LPN flexible schedule jobs, home care nursing careers, LPN skilled nursing visits, patient care at home LPN, Heartland LPN job, post-acute LPN jobs, LPN field nurse, practical nurse in-home services, community-based LPN care, home health licensed nurse, LPN home care opportunities, LPN mobile nursing jobs, hospice LPN jobs, licensed practical nurse hospice, LPN end-of-life care, home health nurse LPN, LVN hospice care

Job Summary: The Manager of Facilities oversees the planning, coordination, and execution of all facility-related operations across NorthStar Care Community (NSCC). This role takes a hands-on approach to space planning, office relocations, and infrastructure maintenance and development, and requires a unique blend of technical proficiency, leadership, and interpersonal skills to lead large-scale projects while fostering positive working relationships across the organization. Responsible for overseeing and/or maintaining the physical appearance and condition of all NSCC buildings, both owned and leased, ensuring they are clean, safe, and visually appealing. The Manager also supervises the Property Management staff who handle physical maintenance, repairs, and improvements at all NSCC locations, and initiates and manages the relationships with external contractors (e.g., electrical, plumbing, HVAC, snow removal, landscaping, janitorial, structural improvements, etc.) and landlords. Essential Functions: * Leads the planning and execution of office moves, renovations, and space upgrades. * Serves as a collaborative partner with internal teams to meet space and facility needs; demonstrates empathy, neutrality, and professionalism in handling stakeholder concerns. * Manages space planning using AutoCAD, including creating accurate layouts and identifying construction needs. Develops and maintains floor plans and layouts using AutoCAD. * Develops and manages facility project timelines, budgets, and resource allocations. * Oversees the setup of utilities, janitorial services, and general maintenance vendors at new sites. * Sources, hires, and oversees contractors, movers, and service vendors; works with construction trades for office build-outs and renovations. * Conducts on-site measurements and space assessments. * Oversees furniture procurement, plans furniture layouts and orders furnishings based on budget and use-case. * Supervises the Property Management staff and actively coaches and/or mentors direct reports to ensure that a culture of accountability and responsibility is maintained. * Provides 24/7 on-call coverage across all offices, with the Property Management Team providing real-time support and feedback. * Conducts regular site visits to monitor progress and ensure standards are upheld; travels locally to multiple office locations each week, with monthly statewide travel based on the specific needs of each site/region. * Inventories assets and manages the system used for tracking. * Ensures all inspections and maintenance comply with all national and local laws, safety and building regulations, and CHAP accreditation. * Prepares facility management reports and project plans as needed and presents plans to the Executive Team for decision making. * Monitors the upkeep of the outdoor gardens at the Oak Valley headquarters site, and at any other owned properties with landscaping needs. * Oversees and is responsible for working with the Property Managers/Emergency Planner for the organization's emergency preparedness site plans and ensures annual safety training is conducted. * Ensures internal and external education, training and activities for self and staff to promote personal and professional growth and to ensure staff competency is maintained at all times. * Upholds organizational policies and procedures and all regulatory and legal requirements. * Models the NorthStar standards to care for every person, every time, 100% of the time. Marginal Functions: Performs other duties, as assigned. Supervision: Reports to the VP / Chief Financial Officer. Able to consistently perform all responsibilities required of the role with minimal support/guidance from management and colleagues. Provides day-to-day supervision and guidance of assigned Property Management staff. Oversees the completion of work by contractors or outside vendors. Working Relationships: Internal: Frequent contact with Property Management team, NSCC staff, and Executives. External: Frequent contact with visitors, construction trades, external vendors/contractors. Qualifications: * An Associate's degree is highly preferred; however, a combination of relevant vocational or technical training, certifications, and substantial work experience will be considered in lieu of a formal degree.. * Ten (10) or more years of experience in Facilities Management, Project Management, or Construction Management is required; experience as an architect, interior designer, or space planner is a plus. * Three (3) or more years of supervisory experience is preferred. * Hands-on experience and proficiency in AutoCAD or similar software is required. * Strong knowledge of furniture systems, office design, and space utilization is required. * Having a collaborative mindset and being able to lead by influence and cooperation is required. * Demonstrated success in managing multi-site facility operations and overseeing large-scale office projects is required. * Must possess high emotional intelligence and sensitivity to workplace dynamics. * Must possess excellent interpersonal skills, sound judgment, effective organizational, prioritization and follow-through skills, attention to detail, tact, dependability, emotional intelligence and the ability to promote positive, constructive relationships with communication and collaboration at all levels with the ability to maintain confidentiality. * The physical demands of the position include: vision, effective speech and hearing for extensive telephone contact; repetitive motion; traveling; driving or riding in motor vehicle; standing, sitting, walking, bending, reaching, and stretching; lifting up to twenty-five (25) pounds unassisted. * Must be comfortable regularly walking through construction/job sites. * Willingness and ability to travel locally across the state frequently. * Must have reliable transportation to be able to travel and maintain the rigors of a busy schedule. Frequently works variable hours/days; activities and workload may require extended days. * Must be eligible to work in the United States.

Job Summary: In collaboration with the interdisciplinary team (IDT), provides and facilitates acquisition of economic, social, and emotional support services to hospice patients and their families/caregivers. Essential Functions: * Performs advocacy and oversight of hospice services based on patient self-determination to assure patient and family/caregiver satisfaction. * Assists patient and family/caregiver with placement arrangements, funeral arrangements, legal planning, and community resources in accordance with the plan of care. * Assesses patient/family/caregiver social, emotional, and financial factors to cope with the terminal illness and death; their psychosocial status; potential for risk of suicide and/or abuse or neglect; environment, resources, obstacles to maintaining safety; and caregiver's ability to function adequately. * Identifies the developmental level of patient/family/caregiver and obstacles to learning or ability to participate in care of the patient. * Develops, implements, and revises the plan of care based on a thorough psychosocial assessment and consultation with team members, patient, and caregivers. * Evaluates patient for level of care changes (long term care, respite, discharge) when appropriate and assesses ability to accept the change. * Assesses and develops instructions and plans of care reflecting needs identified for homemaker assistance. * Identifies patient/family/caregiver needs when discharged or when level of care changes; evaluates patient/family/caregiver response to intervention(s) when discharged or when level of care changes. * Assesses the need for counseling related to risk assessment for pathological grief; provides counseling services to the patient/family/caregiver experiencing emotional, social and economic conflict; evaluates patient/family/caregiver response to psychosocial interventions. * Assesses and provides grief support and education to patients and their families/caregivers. Assesses special needs related to cultural diversity including communication, space, role of family members and special traditions. * Documents patient care following established organizational standards of documentation practice, and regulatory and licensure requirements, submits documentation in accordance with policy. * Works collaboratively with other IDT members, communicates complete and accurate information and assists team members in understanding the significant social and emotional factors related to care of terminally ill patients and their caregivers. * Works collaboratively and actively participates in team functions, meetings, and acts as a resource for staff members and orientees when appropriate and/or requested. * Evaluates and monitors patient's insurance coverage and options in assessing patient/caregiver ability to meet financial obligations and responds to third party payor requests. Offers appropriate internal and community resources and assists patients, caregivers, and staff in acquiring and utilizing resources, as indicated. * Proactively problem solves and identifies solutions utilizing critical thinking skills. * Participates in internal and external education and training, quality improvement initiatives, in-services, development of protocols and standards and other activities to promote hospice practice as well as personal and professional growth. * Utilizes allocated supplies and resources appropriately to ensure business outcomes are met. * Adjusts to changes in workload, schedules based on changing departmental/organizational priorities. * Adheres to organizational Code of Conduct, policies and procedures and all regulatory and legal requirements. * Adheres to the NorthStar standards to care for every person, every time, 100% of the time. Qualifications: * A Bachelor's Degree in Social Work (BSW) obtained from a school of social work accredited by the Council of Social Work Education is required; a Master's Degree in Social Work (MSW) is preferred. * Possession of a current license to practice social work issued by the State of Michigan is required. A Limited Licensed Masters Social Worker (LLMSW) or a Licensed Bachelors Social Worker (LBSW) may be considered, but a Licensed Masters Social Worker (LMSW) is highly preferred. * A minimum of one (1) year paid social work experience required; hospice or related health care experience preferred. * Must be able to read, write and speak English fluently and be able to effectively communicate orally and in writing in internal and external relationships for all essential job functions. * Ability to use technology (hardware and software) required of clinicians in their practice. * Must possess excellent interpersonal skills, sound judgment, effective organizational, prioritization and follow-through skills, attention to detail, tact, dependability, emotional intelligence, and the ability to maintain confidentiality and promote positive, constructive relationships with communication and collaboration at all levels. * Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented. * The physical and sensory demands of the position include: vision, effective speech and hearing for extensive telephone contact; repetitive motion; traveling; driving or riding in motor vehicle; standing, sitting, walking, bending, reaching, and stretching; lifting up to forty five (45) pounds unassisted and the ability to assist in lifting patients using appropriate lifting techniques and/or devices. * Must have reliable transportation. * Must be eligible to work in the United States.

Deliver Comfort. Honor Dignity. Transform Care. Are you a Hospice Aide or Certified Nursing Assistant (CNA) who finds purpose in providing compassionate, hands-on care during life's most meaningful moments? We believe every day is an opportunity to bring comfort, dignity, and peace to patients and families facing end-of-life journeys. We're currently seeking a dependable, empathetic, and attentive Hospice Aide to provide essential personal care and emotional support to patients wherever they call home-whether that's a private residence, assisted living facility, or inpatient unit. If you're passionate about making a difference when it matters most, we invite you to join our dedicated hospice care team. What You'll Do as a Hospice Aide: Provide direct personal care to terminally ill patients Assist with personal hygiene, grooming, and toileting Support safe mobility, including use of walkers and wheelchairs Help with meal preparation, feeding, and light housekeeping Observe and report changes in the patient's physical or mental condition Offer emotional and psychological support to patients and families Maintain accurate and timely documentation of visits Attend team meetings and participate in Quality Improvement (QI) activities Practice infection control and follow safety protocols at all times About You Qualifications - What You'll Bring: Active CNA license in the state of employment (Required) Current CPR certification (Required) Driver's license and reliable vehicle with insurance (Required) Six (6) months or more of direct patient care experience (Preferred) Comfortable working in home settings, hospice facilities, or long-term care environments Demonstrated compassion, patience, and ability to handle emotional situations Willingness to work independently and adapt to changing patient needs Preferred Background (Not Required): Experience in home health, hospice, palliative care, or oncology Prior roles in hospital nursing, ICU, geriatrics, med-surg, ER, telemetry, or nursing homes Exposure to end-of-life care, wound care, or admissions support We Offer Benefits for All Hospice Associates (Full-Time & Per Diem): Competitive Pay 401(k) with Company Match Career Advancement Opportunities National & Local Recognition Programs Teammate Assistance Fund Additional Full-Time Benefits: Medical, Dental, Vision Insurance Mileage Reimbursement or Fleet Vehicle Program Generous Paid Time Off + 7 Paid Holidays Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care) Education Support & Tuition Assistance (ASN to BSN, BSN to MSN) Free Continuing Education Units (CEUs) Company-paid Life & Long-Term Disability Insurance Voluntary Benefits (Pet, Critical Illness, Accident, LTC) Ready to Make a Difference in Someone's Daily Life? Apply now to become part of our Hospice Care team and help patients live safely, comfortably, and with dignity-at home. Legalese This is a safety-sensitive position Employee must meet minimum requirements to be eligible for benefits Where applicable, employee must meet state specific requirements We are proud to be an EEO employer We maintain a drug-free workplace Location Heartland Hospice Our Company At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states. Our place is by the side of those who need us - from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis. Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care Home health care: Heartland Home Health Advanced illness management: Illumia Health With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized - and kindness is celebrated. Related Job Titles Certified Nursing Assistant, Hospice CNA, Home Health Aide, Patient Care Assistant, PCA, Hospice Aide Jobs, CNA Jobs Near Me, Personal Care Aide, CNA Hospice Home Care

Come join our amazing palliative care team at Northstar Palliative Care, an affiliate of Hospice of Michigan. As a palliative care nurse practitioner you will be responsible for the evaluation and management of home based palliative care patients who have a limited prognosis. By focusing on symptom management and advanced care planning you will help patients and families when they need your care the most; while facing a significant chronic disease. Our expert team of clinicians is comprised of over 20 physicians and nurse practitioners across the state of Michigan who are all dedicated to improving quality of life of those patients who are seriously or terminally ill. Here at Hospice of Michigan, we are proud to be the largest community based not-for-profit hospice in the State of Michigan. As part of the Northstar Care Community, Hospice of Michigan cares for over 1400 patients each day in 56 counties in lower Michigan, we are a statewide organization that serves patients in the communities which they are a part of. We are dedicated to putting the needs of patients and families first while also promoting and supporting the not-for-profit mission of other hospices across the country. Job Summary: Assumes responsibility and accountability for the Nurse Practitioner (NP) role for patients within the NorthStar Care Community (NSCC) as detailed below. Provides services under collaborative practice agreement with the physicians of the practice. Participates in the on-call schedule per on-call policy. Essential Functions for Hospice NP Role: * Completes and documents an accurate history and physical examination and documents findings for Face to Face and/or certification of terminal Illness for physician review of initial and ongoing hospice eligibility. * In collaboration with the hospice and attending physicians, works to establish and meet the goals of care, coordinates with internal and external members of the patient's health care and family/caregiver teams, and makes recommendations for identified immediate needs and ongoing treatment plans. * Completes timely and accurate documentation of all activities in the electronic medical record (EMR). * Provides assistance to patients/families in goal setting, care plan development and end-of-life discussions. * Promotes access to community resources and acts as a liaison by relaying information to other health care professionals and agencies to provide for continuity of care. * Participates in Quality Assurance activities and committee service related to NP scope of practice and policies/procedures. * Maintains consistent and on-going communications with attending physician regarding all aspects of care. * Promotes patient relations through confidentiality, privacy, and dignity. Provides services in a quick and courteous manner with care and respect for the patient's individual needs. * Consults with physicians within the practice according to the collaborative practice agreement. * Communicates with nursing home and other facility staff regarding goals and treatment plans. * Provides educational support to the orientation process, ongoing staff development, and education about the organization's services to referral sources, facilities, and the community. * Maintains oversight of all allocated resources within assigned areas of responsibility including but not limited to time, expenses, supplies and labor and ensures pre-determined financial margins and/or clinical outcomes are achieved. * Provides support to physicians as needed, including attending IDT with physician when requested. * Acts as a representative of the NorthStar Community in the facilities, homes, and communities of the patients we serve. This includes identifying and solving problems within the NP scope of practice and patient care plan that are being encountered as part of the care delivered. Essential Functions for Palliative NP Role: * Completes an accurate history and physical examination and provides diagnosis and treatment of symptoms, including recommending or prescribing of medications and treatments (as preferred by referring provider) according to the collaborative agreement and NP scope of practice laws and as approved by the Director of Medical Affairs. * Working with the collaborating physician, identifies and documents medical necessity for home/facility encounters, including appropriateness for initiating services, timing/necessity of follow up encounters, and appropriateness for hospice evaluation and/or discharge from practice. * Works to establish and meet the goals of care, coordinates with internal and external members of the patient's health care and family/caregiver teams, and coordinates referral to hospice services when appropriate and requested by the patient/legal representative. * Completes timely and accurate documentation of encounters in the electronic medical record (EMR) to support medical necessity, coordination of care, quality/coding standards, practice metrics and hospice eligibility. * Provides and documents advance care planning and end-of-life discussions for patients and caregivers. * Promotes access to community resources and acts as a liaison by relaying information to other health care professionals and agencies to provide for continuity of care. * Participates in Quality Assurance activities and committee service related to NP scope of practice and policies/procedures. * Maintains consistent and on-going communications with referring and/or primary care provider regarding patient status and care provided. * Promotes patient relations through confidentiality, privacy, and dignity. Provides services in a quick and courteous manner with care and respect for the patient's individual needs as well as the unique needs of the referring and partner organizations. . * Consults with physicians within the practice according to the collaborative practice agreement. * Communicates with nursing home and other facility staff regarding goals and treatment plans. * Provides educational support to the orientation process, ongoing staff development, and education about the organization's services to referral sources, facilities, and the community. * Maintains oversight of all allocated resources within assigned areas of responsibility including but not limited to time, expenses, supplies and labor and ensures pre-determined financial margins and/or clinical outcomes are achieved. * Communicates respectfully and effectively with office support staff to promote optimal scheduling efficiency and productivity. Adapts to schedule changes with a positive and flexible attitude and provides clinical coverage for other NPs, including contact by telephone or providing visits when needed. * Working with the collaborating physician, serves to provide on call coverage and/or face to face visits as needed, if approved and requested to function in these roles by the Director of Medical Affairs. * Participates in Palliative IDT meetings working collaboratively with other members of the Palliative Care team to ensure patients continue to receive high quality palliative care and hospice care when eligible. Essential Functions for all NP Roles: * May serve as attending provider for hospice patients if approved and requested to function in this role. * Proactively promotes census growth within designated region(s) and seeks to offer care that meets the unmet diverse needs of the community. * Adjusts to changes in workload, schedules based on changing departmental/organizational priorities. * Is an active participant in Medical Staff Meetings. Attends in-person meetings as often as possible. * Duties as assigned with the Nurse Practitioner scope of practice. This could include collaboration on research, education, innovative clinical partnerships, and new business development at the discretion of their supervisor. * Supports other team members through collaboration on complex cases. * Maintains a high level of professionalism in all communications with internal and external contacts responding promptly and professionally to all concerns, questions, and deadlines. * Models and promotes knowledge of end of life care philosophies and articulates and promotes the NSCC vision, mission, and values locally, statewide, and nationally, when appropriate. * Adheres to NorthStar Care Community Code of Conduct, policies, procedures, protocols and processes and all regulatory and legal requirements. * Adheres to the NorthStar standards to care for every person, every time, 100% of the time. Qualifications: * Current licensure in the state where serving as a Nurse Practitioner, and maintain such licensure in accordance with applicable laws and regulations and perform within the scope specified. * Master's degree in Nursing with advanced skills in physical assessment. * Minimum of three years clinical nursing experience and/or at least one year of post-graduate clinical nursing experience desirable in the hospice and palliative care field. * Board certification as an Advanced Practice Hospice and Palliative Nurse (ACHPN) preferred. * Highly skilled in advanced nursing practice and a demonstrated ability to assess and respond to the needs of patients and families required. * Understanding of performance improvement with the ability to communicate and operationalize performance improvement initiatives at the departmental and organizational level required. * Ability to effectively use technology such as cell phones and the electronic medical record (EMR) in support of management and clinical operations. * Excellent interpersonal skills, sound judgment, effective organizational, prioritization and follow- through skills, attention to detail, tact, dependability, emotional intelligence, the ability to maintain confidentiality and promote positive, constructive relationships with communication and collaboration at all levels required. * Must be able to read, write and speak English fluently and be able to communicate orally and in writing in internal and external relationships for all essential job functions. * Ability to prioritize multiple demands. Demonstrates integrity and flexibility and participates actively in change and quality improvement initiatives. * The physical demands of the position include: vision, effective speech and hearing for extensive telephone contact; repetitive motion; traveling; driving or riding in motor vehicle; standing, sitting, walking, bending, reaching, and stretching; lifting up to forty five (45) pounds unassisted and the ability to assist in lifting patients using appropriate lifting techniques and/or devices. * Proof of current tuberculin testing required. Patient contact will not be allowed until tuberculin clearance is documented. * Must have reliable transportation to be able to travel and maintain the rigors of a busy schedule. Frequently works variable hours/days; activities and workload may require extended days. * Must be eligible to work in the United States. This description is intended to indicate the kinds of tasks and levels of work required of the position. It is not intended to limit the assignment of other duties.

Come join Hospice Of Michigan! As the largest non-profit hospice provider in Michigan, we offer comfort and peace for patients and their loved ones. Our commitment here at Hospice Of Michigan is "Every person, Every time." Hospice Of Michigan is looking for a Statewide Legacy Giving Director passionate to provide high-quality patient care to join our team! Job Summary: The Statewide Legacy Giving Director is responsible for developing, implementing, and leading a comprehensive planned giving program that supports the long-term fundraising goals of the NorthStar Care Community. This leader cultivates, solicits, and stewards a portfolio of donors and prospects with an interest in legacy giving, including bequests, charitable trusts, beneficiary designations, and other planned gift vehicles. In addition, the Director collaborates closely with the major gifts team and assists with high-value donor relationships where planned giving and major giving intersect. This position plays a key role in securing transformational philanthropic support that advances the organization's mission to provide end-of-life care across the state. Essential Functions: * In collaboration with the AVP, designs and leads a statewide planned giving strategy aligned with organizational goals. * Manages a portfolio of planned giving prospects, including identification, cultivation, solicitation, and stewardship. Ensures financial goals are met or surpassed for designated areas of annual budget. * Develops personalized donor plans to foster deep, values-based philanthropic relationships. * Serves as the organization's subject matter expert on charitable estate and gift planning. * Partners with legal, finance, and foundation operations teams to ensure accurate gift documentation, compliance, and administration of planned gifts. * Builds and maintains strong relationships with estate planning attorneys, financial advisors, and other professional partners. * Maintains an up-to-date understanding of charitable giving laws, IRS guidelines, and estate planning best practices. * Cultivates and stewards a select portfolio of major gift prospects. * Proactively keeps abreast of fundraising procedures being used in the nonprofit arena. * Works cooperatively and collaboratively with NorthStar Care Community staff to match departmental needs with funding sources. * Actively participates in meetings at the individual, group and organizational levels, both within and external to the organization, to achieve desired outcomes. * Adjusts to changes in workload and schedules based on changing departmental and organizational priorities. * Represents the NorthStar Care Community at events as appropriate and required. * Models and promotes knowledge of palliative care and hospice philosophies and articulates and promotes NorthStar Care Community's vision, mission, and values locally, statewide and nationally, when appropriate. * Adheres to organizational Code of Conduct, policies and procedures and all regulatory and legal requirements. * Adheres to the NorthStar standards to care for every person, every time, 100% of the time. Qualifications: * Bachelor's Degree required; Master's degree preferred. * A minimum of five (5) years' financial experience required. Hospice experience strongly preferred. * Demonstrated financial analysis and budgeting skills required. * Excellent problem solving skills that are rooted in both quantitative and qualitative assessment. * Demonstrated ability to produce results while still being an excellent team player. * A collaborative, participatory and inclusive style when working at all levels of the organization required. * Strong verbal and written communication skills required. Ability to speak at public forums required. * Experience with Microsoft Office products required; Raiser's Edge or similar software experience preferred. * Must possess excellent interpersonal skills, sound judgment, effective organizational, prioritization and follow-through skills, attention to detail, tact, dependability, emotional intelligence and the ability to promote positive, constructive relationships with communication and collaboration at all levels with the ability to maintain confidentiality * The physical demands of the position include: vision, effective speech and hearing for extensive telephone contact; repetitive motion; traveling; driving or riding in motor vehicle; standing, sitting, walking, bending, reaching, and stretching; lifting up to twenty-five (25) pounds unassisted. * Must have reliable transportation. * Must be eligible to work in the United States.

Job Summary: The Referral Intake Specialist serves as the first contact/voice of the organization, for those seeking hospice care. Their communication must be courteous, professional, and knowledgeable of the specifics of hospice care as well as the broader scope of the organization in its entirety. The Referral Intake Specialists, working within the Contact Center, is the "front door" for patient care within our organization and must exemplify our mission of "Every Person, Every Time", in everything they do. Essential Functions: * Processes all referrals coming into the organization via phone, fax, email and extended care information network (ECIN). * Provides to callers/customer the welcoming, supportive environment within each contact, from an organization fully prepared to respond to their needs, both routine and those critical in nature. * Proactively responds to crisis calls, taking appropriate action to resolve the situation for a positive outcome. * Responsible for accurate data entry of referrals, and detailed, specific coordination with numerous internal departments and outside agencies, that directly affects the delivery of care to patients and families * Collaborates with the Field Staff Scheduler, Manager or designee to identify interdisciplinary team staff, if available, to facilitate patient admissions. * Exercises a high level of critical thinking/decision to maximize the use of organizational resources, providing assistance, as needed, to support field clinicians in completing work that may be time sensitive or challenging due to outside factors. * Stays in tune with departmental and organizational changes that affect the delivery of care. * Reviews and analyzes patient files, various reports, incoming paperwork associated with the intake of a new patient. Also copies, faxes and or/emails various documents as needed that support the efficient day-to-day operations of the referral/intake process. * Collaborates with families, guardians, clinicians and administration to assist in the complete of remote consents. * Adjusts to changes in workload and schedules based on changing departmental and organizational priorities. * Adheres to organizational Code of Conduct, policies, procedures, processes and all regulatory and legal requirements. * Adheres to the NorthStar standards to care for every person, every time, 100% of the time. Qualifications: * Associate's degree in a business related or social services field or a minimum of (five) 5 years of full time health care, hospice care and/or business operations work required; Bachelor's Degree preferred. * A minimum of two (2) years of telephone-related experience required; experience within a health care environment highly preferred. * Must demonstrate strong proficiency in Microsoft Office products. Intermediate to advanced experience with Excel spreadsheets and database management. * Must possess excellent interpersonal skills, sound judgement, effective organizational, prioritization and follow-through skills, attention to detail, tact, dependability, emotional intelligence and the ability to promote positive, constructive relationships with communication and collaboration at all levels with the ability to maintain confidentiality. * Must be able to read, write and speak English and be able to effectively communicate orally and in writing in internal and external relationships for all essential job functions. * Must be familiar with and have operational knowledge of standard office business machines. * Must be able to coordinate several tasks simultaneously while maintaining a high degree of efficiency and accuracy. Must possess the ability to function under stress. * The physical demands of the position include: vision, effective speech and hearing for extensive telephone contact; repetitive motion; driving or riding in a motor vehicle; standing, sitting, walking bending, reaching and stretching; and lifting up to twenty-five (25) pounds unassisted. * Must be able to work variable hours/shifts and/or days, including holidays and weekends. Must have the ability to occasionally work extended days, as necessary. * Must have reliable transportation. * Must be eligible to work in the United States.

* Part Time, 20 hours a week* Come join Hospice Of Michigan! As the largest non-profit hospice provider in Michigan, we offer comfort and peace for patients and their loved ones. Our commitment here at Hospice Of Michigan is "Every Person, Every Time." Hospice Of Michigan is looking for a Philanthropy Manager, Grants to join our team! Summary: In cooperation with the Grants Director, the Philanthropy Manager, Grants is responsible for identifying, cultivating, soliciting, obtaining, and maintaining grant and foundation funding from local, statewide and national sources for NorthStar Care Community (NSCC). This role manages the grant lifecycle, including prospect research, proposal development, submission, compliance, tracking, reporting, and stewardship, ensuring timely and accurate completion of all grant activities. The Grants Manager collaborates with program directors to ensure proposals and reports accurately reflect organizational priorities, outcomes, and financial data. Additionally, this role establishes, maintains, and strengthens relationships with community partners and funding organizations to support the organization's mission and strategic goals. Essential Functions: * Assists with efforts related to the identification, cultivation, solicitation, maintenance, stewardship, and recognition of grant and foundation funding from local and community sources statewide, in coordination with the Director of Philanthropy, Grants, and the philanthropy lead in each assigned region. * Proactively networks with and nurtures relationships with existing grantors, prospective funders, foundation officers, and other potential funding partners to increase charitable and program support and advance the organization's mission. * Conduct ongoing research to identify new funding opportunities and philanthropic trends in hospice, palliative care, bereavement, and healthcare. * Collaborates proactively with leaders, directors, and staff across multiple departments to align funding opportunities with program needs and strategic initiatives, ensuring desired outcomes are achieved. * Maintains an organized grants calendar to track proposal deadlines, reporting requirements, and renewal cycles, ensuring timely submissions and full compliance with funder requirements. * Oversees the management and tracking of all grant requests submitted to foundations and other funding sources statewide. * Seeks out new funding opportunities and manages recurring fund requests. * Develops and submits grant proposals, including narratives, budgets, summaries, and other components of requests for proposals (RFPs). * Writes, edits, and submits compelling letters of inquiry, proposals, and reports that clearly communicate the organization's programs and impact. * Collaborates with program and clinical staff to gather program data, outcomes, and success stories for inclusion in proposals and reports. * Maintains accurate and up-to-date grant files, documentation, and correspondence in donor management systems (Raiser's Edge). * Supports stewardship and relationship-building efforts with funders through updates, site visits, and recognition activities. * Actively participates in internal and external education, training, in-services and other activities to promote personal and professional growth. * Participates in team meetings and contributes to the overall development strategy of the organization. * Keeps abreast of fundraising procedures being used in the nonprofit sector and informs director of items that would be of benefit and interest to them in their work on behalf of NSCC. * Effectively leads, facilitates, and participates in meetings at the individual, group, and organizational levels - both within and outside the organization - with ease and confidence to achieve desired outcomes. * Stays in frequent contact with donors, trustees and general public. * Adjusts to changes in workload and schedules based on changing departmental and organizational priorities. * Actively participates in activities that promote NorthStar Care Community's mission in the community. * Adheres to organizational Code of Conduct, policies and procedures and all regulatory and legal requirements. Follows all NorthStar Care Community standards for donor integrity. * Adheres to the NorthStar standards to care for every person, every time, 100% of the time. Qualifications: * Bachelor's Degree required; a minimum of two (2) years of development and/or grant writing experience required; three (3) to five (5) years preferred. * Concentration in communications and grants experience preferred. Project management experience required. * Experience in a healthcare and/or nonprofit setting preferred. * Demonstrates proficiency in Microsoft Office applications, including Excel for spreadsheets and database management. * Experience with Raiser's Edge or similar donor management software is preferred. * Must possess sound judgement and demonstrate strong critical thinking skills. * Must have demonstrated an ability to organize, prioritize and manage multiple competing tasks with accuracy, attention to details, and discretion, maintaining efficiency under pressure and handling confidential information with tact. * Must demonstrate the ability to maintain accountability and work independently and creatively, while also functioning effectively as part of a collaborative, coordinated team. * Must demonstrate excellent interpersonal skills to interact positively and professionally with both internal and external stakeholders, with a proven track record of working effectively with other staff members as a collaborative team player. * Must be able to read, write, and speak English and be able to effectively communicate orally and in writing in internal and external relationships for all essential job functions. * The physical demands of the position include: vision, effective speech and hearing for extensive telephone contact; repetitive motion; driving or riding in a motor vehicle; standing, sitting, walking, bending, reaching, and stretching; and lifting up to twenty-five (25) pounds unassisted. * Must be able to work variable hours/shifts and/or days, including weekends. Must have the ability to occasionally work extended days, as necessary. * Must have reliable transportation. * Must demonstrate eligibility to work in the United States.

Come join Hospice of Michigan! As the largest non-profit hospice provider in Michigan, we offer comfort and peace for patients and their loved ones. Our commitment here at Hospice Of Michigan is "Every person, Every time." Hospice Of Michigan is looking for a Clinical Quality Nurse passionate people to provide high quality patient care to join our team! Job Summary: Responsible for providing ongoing clinical practice monitoring in support of the mission of NorthStar Care Community. The Clinical Quality Nurse Specialist is responsible, through monitoring and supporting clinical staff, for ensuring quality and compliance with practice standards and regulatory requirements, thereby ensuring that patients and caregivers receive the best hospice experience possible. Essential Functions: * Demonstrates and teaches NorthStar Care Community protocols and standards and regulatory requirements as they relate to the patient care delivery process. * Demonstrates the highest standards of charting and clinical care management. * Demonstrates expertise in infection control practices and compliance with organizational infection control policies and procedures. * Proactively assists in identifying learning and performance needs of clinical staff, including newly hired and current staff. * Conducts patient visits with clinicians to monitor for compliance with the Five Star Visit model in addition to compliance with clinical standards of practice, compliance to policies and procedures, and compliance to regulatory requirements. * Conducts patient chart audits to assess clinician's ability to document timely, accurately and thoroughly, focusing and documenting patient decline related to terminal diagnosis. * Provides immediate performance feedback to the clinician following a clinical visit. Communicating results of the audit. Identifying both positive practices as well as areas of opportunity. * Collaborates with nursing leaders, providing results of auditing activities and coordinating a plan for performance improvement. * Collaborates with Institute staff to meet the educational needs of clinical staff when deficiencies are identified during chart audits and patient visits. * Acts as a teacher and mentor to newly hired staff as well as current staff to poise the staff member for success. * Reviews various sources of quality data with quality and compliance leadership to identify areas of opportunity to improve clinical practice in the organization. * Documents all audits into the NSCC quality monitoring platform. * Collaborates with clinical leadership to continuously improve clinical practice and achieve high quality consistent patient outcomes. * Proactively participates in quality assurance processes/programs. * Attends IDT meetings to ensure discussion is focused on updating plans of care, documentation is complete and includes objective and evidence of ongoing decline. * Participates in survey preparedness activities as needed. * Maintains a positive working relationship with internal and external customers. * Periodically attends scheduled team RNCM meetings to foster education, priorities, provide support. * Utilizes allocated supplies and resources appropriately to ensure business outcomes are met. * Adjusts to changes in workload and schedules based on changing team priorities. * Actively participates in internal and external education, training, in-services, and other activities to promote personal and professional growth. * Adheres to organizational code of conduct, policies and procedures and all regulatory and legal requirements. * Adheres to the NorthStar standards to care for every person, every time, 100% of the time. Qualifications: * Bachelor of Science in Nursing preferred. Registered Nurse (RN) licensure in the State of Michigan required. * Three (3) to five (5) years of demonstrated experience in Hospice RN case management required. * Advanced knowledge and clinical expertise in hospice and palliative care required. * Demonstrated strong understanding of regulatory/compliance requirements and performance improvement processes. * Certification in hospice and palliative nursing (CHPN) preferred. * Demonstrates characteristics, skills and enthusiasm for teaching and mentoring staff. * Demonstrated subject matter expert for electronic medical record. * Demonstrated ability to organize, prioritize and manage teaching, learning, training, and human performance technology projects required. * Demonstrated willingness to add to own professional growth. * Must be able to read, write and speak English fluently and be able to effectively communicate orally and in writing in internal and external relationships for all essential job functions. * Must have demonstrated ability to work cooperatively with and collaborate with others to achieve project outcomes. * Ability to effectively use technology in support of management and clinical operations. * Must possess sound judgment; effective organizational, prioritization and follow-through skills;attention to detail; accuracy; dependability; tact; and ability to maintain confidential information. * The physical demands of the position include vision, effective speech, and hearing for extensive telephone contact; repetitive motion; traveling; driving or riding in motor vehicle; standing, sitting, walking, bending, reaching, and stretching; lifting up to twenty-five (25) pounds unassisted. * Must have reliable transportation and willingness to travel and maintain the rigors of a busy schedule. * Frequently works variable hours/days; activities and workload may require extended days. * Must demonstrate eligibility to work in the United States.

At Bristol Hospice, we're looking for compassionate and courageous Registered Nurses to serve as our Warriors of the Night - the calm in the storm and the trusted presence for patients and families during critical after-hours moments. If you thrive in autonomy, respond with urgency and empathy, and are ready to be a lifeline for those in need during evenings, nights, and weekends - we see you. And we need you. Bristol Hospice is a nationwide industry leader committed to providing a family-centered approach in the delivery of hospice services throughout our communities. We are dedicated to our mission that all patients and families entrusted to our care will be treated with the highest level of compassion, respect, and dignity. For more information about Bristol Hospice, visit bristolhospice.com or follow us on LinkedIn. Our Culture Our culture is cultivated using the following values: * Integrity: We are honest and professional. * Trust: We count on each other. * Excellence: We strive to always do our best and look for ways to improve and excel. * Accountability: We accept responsibility for our actions, attitudes, and mistakes. * Mutual Respect: We treat others the way we want to be treated.