Team Leader jobs at St. David's HealthCare

Physical Therapy Team Leader Career Opportunity Lead Impactful Physical Therapy at Encompass Health Are you seeking a career that fulfills you professionally and personally, rooted in your heart and community? Encompass Health goes beyond a job-it's about community connection. Join our tight-knit team, where you'll find a sense of belonging. As a Team Leader for Physical Therapy, working with the nation's leading rehabilitation provider, you'll play a pivotal role in impacting your community by delivering care, support, and influential leadership, fostering inspiring patient outcomes. Your role is crucial, ensuring policies, procedures, and treatments are meticulously implemented while providing compassionate, personalized care to patients. Access cutting-edge technology within a supportive, collaborative team environment. From day one, embrace a rewarding career and comprehensive benefits, providing the peace of mind to thrive. Join us and lead a fulfilling career journey where your leadership nurtures impactful care and personal satisfaction. A Glimpse into Our World We're confident you'll feel the difference the moment you join our team. Being a part of Encompass Health means contributing to a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and the collaborative spirit of our team members, united for the greater good of our patients. Our recognitions, including being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award, make us immensely proud. Benefits Tailored for You Our benefits are designed to support your well-being and start on day one: Affordable medical, dental, and vision plans for both full-time and part-time employees and their families. Generous paid time off that accrues over time. Tuition reimbursement and continuous education opportunities for your professional growth. Company-matching 401(k) and employee stock purchase plans, securing your financial future. Flexible spending and health savings accounts tailored to your unique needs. A vibrant community of individuals who are passionate about what they do! Your Role as a Leader in Physical Therapy Your impactful journey involves: Assisting the Director of Therapy Operations in the daily operations of the therapy team, including scheduling, orientation, training, and communication with the physical therapy staff and hospital departments. Providing direct care to patients and building rewarding relationships by understanding each patient's physical, mental, and emotional needs to aid in their recovery. Celebrating patient victories along the way. Qualifications Current licensure or certification required by state regulations. CPR certification required or must be obtained within 30 days of hire within this role. Bachelor's or Master's degree from an accredited therapy program required. Minimum of three years of experience in physical therapy or leadership, with a minimum of two years of clinical experience. Active on Therapy Clinical Ladder (when eligible) or specialty professional certifications preferred. The Encompass Health Way We proudly set the standard in care by leading with empathy, doing what's right, focusing on the positive, and standing stronger together. Encompass Health is a trusted leader in post-acute care with over 150 nationwide locations and a team of 36,000 exceptional individuals and growing! At Encompass Health, we celebrate and welcome diversity in our inclusive culture. We provide equal employment opportunities regardless of race, ethnicity, gender, sexual orientation, gender identity or expression, religion, national origin, color, creed, age, mental or physical disability, or any other protected classification.

Your key areas of responsibilities will include Representing the organization as an ambassador. Experience in leading solution design, configuration, integration, and delivering integrated solutions in the manufacturing industry. 10 years of SAP PP-PI consulting experience with a minimum of 5 end-to-end implementations. Candidates with S4 HANA implementation experience would be preferred. Implementation experience in the Life science industry is a must, with at least 3 end to end implementations. Experience in implementing enterprise recipe management solutions and knowledge of ISA88 standards. Knowledge of X-Steps and PI sheets is a must with experience in various options of shopfloor recipe interface. Expert in Active Ingredient Management and Material Qty calculation Possess expert knowledge of BOMs, BOM versions, Recipes, Resources, process/production orders. Strong knowledge of PP-PI integration with other modules like SD, MM, CO, QM. Experience in integrating SAP to External MES systems. Preference will be given to candidates with functional experience in the Life science industry End-to-end knowledge in RICEF development i.e., requirement gathering, FS preparation, testing, and business acceptance. Supporting the delivery of ERP projects (SAP ECC, SAP S/4HANA etc.) as a Manufacturing Lead Analyzing, proposing & implementing changes in client's business processes for improving their ERP processes and bring in supply chain efficiency & overall performance of the client's business Supporting Project Management teams with pre-sales assistance including documentation, building demos, team management etc. Qualifications Process or Life science industry qualifications preferred Certification in PP-PI Excellent verbal and written communication, interpersonal, and presentation skills Proficient in the use of MS Excel, MS Word, PowerPoint, and SharePoint Applications Should be ready for short-term or long-term travels across the globe Type of work-Consulting and System Configuration

Why your role matters We are hiring Afterschool Site Leaders for the 2025 school year! This is a part-time, weekday afternoon role (2:00 PM - 6:30 PM) at elementary schools across Austin and surrounding areas. Enjoy weekends off, a supportive team environment, and a free YMCA membership. As a Site Leader, you'll oversee daily operations for our licensed afterschool program-supporting staff, leading activities, and ensuring a safe, engaging space for up to 85 children ages 4-12. You'll play a key leadership role in bringing the Y's mission to life each afternoon. How you make an impact Supervise a group of up to 85 children and a team of staff, ensuring smooth daily operations and a high-quality experience for all participants Support and guide your staff team, fostering collaboration, positivity, and professional growth Implement curriculum and daily schedules that include games, creative projects, learning activities, and outdoor play Ensure the safety and well-being of all children by following Texas Childcare licensing standards and YMCA policies Maintain clear and consistent communication with parents, caregivers, and your supervisor Accurately complete required documentation and maintain confidential records related to attendance, behavior, and health Build relationships with students that promote social-emotional learning, academic support, and positive behavior Address daily challenges-such as late pickups, behavior concerns, or scheduling needs-with professionalism and flexibility Support an inclusive and welcoming environment for children, families, and staff Represent the YMCA's mission, values, and community impact with pride Take on additional duties as needed to ensure program success What you bring to the Y High school diploma or GED required Must be at least 21 years old At least 6 months of experience working in a licensed childcare setting or equivalent coursework in child development Valid driver's license and eligibility to pass a background check Current First Aid/CPR certification (or willingness to obtain-training provided) Availability to work Monday through Friday from 2:00 PM - 6:30 PM Strong organizational and leadership skills Excellent communication and customer service abilities A positive, team-oriented mindset and a passion for youth development Commitment to creating an inclusive environment where all children and staff feel supported and valued Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, talk, and occasionally lift and/or move items, including equipment, furniture, and/or children. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Why your role matters We are hiring Afterschool Site Leaders for the 2026 school year! This is a part-time, weekday afternoon role (2:00 PM - 6:30 PM) at elementary schools across Austin and surrounding areas. Enjoy weekends off, a supportive team environment, and a free YMCA membership. As a Site Leader, you'll oversee daily operations for our licensed afterschool program-supporting staff, leading activities, and ensuring a safe, engaging space for up to 85 children ages 4-12. You'll play a key leadership role in bringing the Y's mission to life each afternoon. How you make an impact Supervise a group of up to 85 children and a team of staff, ensuring smooth daily operations and a high-quality experience for all participants Support and guide your staff team, fostering collaboration, positivity, and professional growth Implement curriculum and daily schedules that include games, creative projects, learning activities, and outdoor play Ensure the safety and well-being of all children by following Texas Childcare licensing standards and YMCA policies Maintain clear and consistent communication with parents, caregivers, and your supervisor Accurately complete required documentation and maintain confidential records related to attendance, behavior, and health Build relationships with students that promote social-emotional learning, academic support, and positive behavior Address daily challenges-such as late pickups, behavior concerns, or scheduling needs-with professionalism and flexibility Support an inclusive and welcoming environment for children, families, and staff Represent the YMCA's mission, values, and community impact with pride Take on additional duties as needed to ensure program success What you bring to the Y High school diploma or GED required Must be at least 21 years old At least 6 months of experience working in a licensed childcare setting or equivalent coursework in child development Valid driver's license and eligibility to pass a background check Current First Aid/CPR certification (or willingness to obtain-training provided) Availability to work Monday through Friday from 2:00 PM - 6:30 PM Strong organizational and leadership skills Excellent communication and customer service abilities A positive, team-oriented mindset and a passion for youth development Commitment to creating an inclusive environment where all children and staff feel supported and valued Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, talk, and occasionally lift and/or move items, including equipment, furniture, and/or children. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Why your role matters We are hiring Afterschool Site Leaders for the 2026 school year! This is a part-time, weekday afternoon role (2:00 PM - 6:30 PM) at elementary schools across Austin and surrounding areas. Enjoy weekends off, a supportive team environment, and a free YMCA membership. As a Site Leader, you'll oversee daily operations for our licensed afterschool program-supporting staff, leading activities, and ensuring a safe, engaging space for up to 85 children ages 4-12. You'll play a key leadership role in bringing the Y's mission to life each afternoon. How you make an impact Supervise a group of up to 85 children and a team of staff, ensuring smooth daily operations and a high-quality experience for all participants Support and guide your staff team, fostering collaboration, positivity, and professional growth Implement curriculum and daily schedules that include games, creative projects, learning activities, and outdoor play Ensure the safety and well-being of all children by following Texas Childcare licensing standards and YMCA policies Maintain clear and consistent communication with parents, caregivers, and your supervisor Accurately complete required documentation and maintain confidential records related to attendance, behavior, and health Build relationships with students that promote social-emotional learning, academic support, and positive behavior Address daily challenges-such as late pickups, behavior concerns, or scheduling needs-with professionalism and flexibility Support an inclusive and welcoming environment for children, families, and staff Represent the YMCA's mission, values, and community impact with pride Take on additional duties as needed to ensure program success What you bring to the Y High school diploma or GED required Must be at least 21 years old At least 6 months of experience working in a licensed childcare setting or equivalent coursework in child development Valid driver's license and eligibility to pass a background check Current First Aid/CPR certification (or willingness to obtain-training provided) Availability to work Monday through Friday from 2:00 PM - 6:30 PM Strong organizational and leadership skills Excellent communication and customer service abilities A positive, team-oriented mindset and a passion for youth development Commitment to creating an inclusive environment where all children and staff feel supported and valued Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, talk, and occasionally lift and/or move items, including equipment, furniture, and/or children. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Why your role matters We are hiring Afterschool Site Leaders for the 2025 school year! This is a part-time, weekday afternoon role (2:00 PM - 6:30 PM) at elementary schools across Austin and surrounding areas. Enjoy weekends off, a supportive team environment, and a free YMCA membership. As a Site Leader, you'll oversee daily operations for our licensed afterschool program-supporting staff, leading activities, and ensuring a safe, engaging space for up to 85 children ages 4-12. You'll play a key leadership role in bringing the Y's mission to life each afternoon. How you make an impact Supervise a group of up to 85 children and a team of staff, ensuring smooth daily operations and a high-quality experience for all participants Support and guide your staff team, fostering collaboration, positivity, and professional growth Implement curriculum and daily schedules that include games, creative projects, learning activities, and outdoor play Ensure the safety and well-being of all children by following Texas Childcare licensing standards and YMCA policies Maintain clear and consistent communication with parents, caregivers, and your supervisor Accurately complete required documentation and maintain confidential records related to attendance, behavior, and health Build relationships with students that promote social-emotional learning, academic support, and positive behavior Address daily challenges-such as late pickups, behavior concerns, or scheduling needs-with professionalism and flexibility Support an inclusive and welcoming environment for children, families, and staff Represent the YMCA's mission, values, and community impact with pride Take on additional duties as needed to ensure program success What you bring to the Y High school diploma or GED required Must be at least 21 years old At least 6 months of experience working in a licensed childcare setting or equivalent coursework in child development Valid driver's license and eligibility to pass a background check Current First Aid/CPR certification (or willingness to obtain-training provided) Availability to work Monday through Friday from 2:00 PM - 6:30 PM Strong organizational and leadership skills Excellent communication and customer service abilities A positive, team-oriented mindset and a passion for youth development Commitment to creating an inclusive environment where all children and staff feel supported and valued Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, talk, and occasionally lift and/or move items, including equipment, furniture, and/or children. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Why your role matters We are hiring Afterschool Site Leaders for the 2026 school year! This is a part-time, weekday afternoon role (Monday-Friday, 2:00 PM - 6:30 PM) at elementary schools across Austin and surrounding areas. Enjoy weekends off, a supportive team environment, and a free YMCA membership. As a Site Leader, you'll oversee daily operations for our licensed afterschool program-supporting staff, leading activities, and ensuring a safe, engaging space for up to 85 children ages 4-12. You'll play a key leadership role in bringing the Y's mission to life each afternoon. How you make an impact * Supervise a group of up to 85 children and a team of staff, ensuring smooth daily operations and a high-quality experience for all participants * Support and guide your staff team, fostering collaboration, positivity, and professional growth * Implement curriculum and daily schedules that include games, creative projects, learning activities, and outdoor play * Ensure the safety and well-being of all children by following Texas Childcare licensing standards and YMCA policies * Maintain clear and consistent communication with parents, caregivers, and your supervisor * Accurately complete required documentation and maintain confidential records related to attendance, behavior, and health * Build relationships with students that promote social-emotional learning, academic support, and positive behavior * Address daily challenges-such as late pickups, behavior concerns, or scheduling needs-with professionalism and flexibility * Support an inclusive and welcoming environment for children, families, and staff * Represent the YMCA's mission, values, and community impact with pride * Take on additional duties as needed to ensure program success What you bring to the Y * High school diploma or GED required * Must be at least 21 years old * At least 6 months of experience working in a licensed childcare setting or equivalent coursework in child development * Valid driver's license and eligibility to pass a background check * Current First Aid/CPR certification (or willingness to obtain-training provided) * Availability to work Monday through Friday from 2:00 PM - 6:30 PM * Strong organizational and leadership skills * Excellent communication and customer service abilities * A positive, team-oriented mindset and a passion for youth development * Commitment to creating an inclusive environment where all children and staff feel supported and valued Physical Requirements: While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, talk, and occasionally lift and/or move items, including equipment, furniture, and/or children. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Job Title: Mechanical Construction Team Leader Job Type: Full-Time We are hiring a highly experienced and motivated Mechanical Construction Team Leader to lead mechanical systems installation for a new biopharmaceutical manufacturing facility in Texas. This role will be responsible for overseeing HVAC, clean utilities, and process piping construction while ensuring all work aligns with cGMP, FDA, and industry regulatory standards. This is a key leadership position requiring strong field management, technical design review, and multi-stakeholder coordination. Key Responsibilities Lead all on-site mechanical construction activities including HVAC systems, cleanroom utilities (WFI, PW, Clean Steam), and process piping. Analyze and interpret RFPs, P&IDs, and technical documentation to ensure accurate project scoping and mechanical integration. Provide technical guidance during early-stage design, layout development, and utility load estimation. Supervise mechanical contractors and field teams, enforcing strict compliance with safety protocols, project schedules, quality standards, and applicable regulations. Collaborate with engineering, QA/QC, and project management teams for seamless project execution. Participate in detailed design reviews and provide constructability feedback throughout planning and execution phases. Monitor and report on construction progress, identifying and resolving field-level issues to maintain project timelines and compliance. Support commissioning and validation of mechanical systems in alignment with regulatory and client requirements. Ensure all mechanical systems meet cGMP, FDA, ASME BPE, and local building code standards. Represent the mechanical discipline during internal and external meetings with clients, consultants, and regulatory officials. Maintain accurate construction records, reports, and documentation throughout the project lifecycle. Required Qualifications Bachelors degree in Mechanical Engineering, Construction Management, or a related field. Minimum 15 years of mechanical construction or engineering experience, with at least 3 years in biopharmaceutical or life sciences facility projects. Proven expertise in mechanical installation for cleanrooms, process piping, and clean utilities. Strong understanding of cGMP, FDA guidelines, and life sciences mechanical system standards. Ability to read and interpret technical drawings, specifications, and P&IDs. Strong leadership and team coordination abilities in large, multi-disciplinary projects. Preferred Qualifications Experience with construction projects located in Texas. Familiarity with international or multicultural project teams and global contractors. EPC or EPCM project experience in biopharma, biotech, or high-tech sectors. Working knowledge of ISPE Baseline Guides, ASME BPE, and FDA/EMA frameworks. Professional Engineer (PE) license or PMP certification is a plus. Proficiency with BIM and construction coordination tools such as Revit and Navisworks. Established network within the pharmaceutical construction or EPC community.

Join Amgen's Mission of Serving Patients At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Site of Care Area Lead- Rare Disease Live What you will do Let's do this. Let's change the world. In this vital role you will support treatment delivery for our infused therapy offerings within the gout, neuroimmunology, and ophthalmology business units. The position will be responsible for prospecting and establishing business-to-business relationships with local sites of care (SOC) and for developing and driving account/partner business plans that deliver on agreed upon objectives with oversight of SOC strategy development, execution and measurement. In addition, this individual will also be responsible for working with their internal partners to develop, implement and measure activities to increase pull through by coordinated business planning. Account responsibilities can include, but are not limited to, Local Infusion Providers and Specialty Pharmacies focused on Infusion Services. * Maximize site of care (SOC) opportunities in accordance with product labelling, strategic imperatives, and Company policies. * Provide overview of therapy and clinical procedures involved with infusion to assigned SOC customers/partners; coordinate with Medical Affairs team. * Identifying gaps in existing SOC networks, developing plans to expand SOC options. * Pulling through national partnership contracts at the local level. * Proactive and on-going access-related education including coding and billing and conducting quarterly business reviews with SOC administrative leaders. * Serve as the lead point of contact with sales, patient services and reimbursement access functions for assigned site of care (SOC) customers/partners. * Evaluate, develop, monitor, measure partnerships/business plans within the designated customer/partner accounts to align with defined objectives (profit, growth, value). * Responsible for developing and growing relationships with appropriate individuals within the accounts to meet the business needs of the customer/partner through a collaborative approach. * Develop and deliver business presentations/reviews to customers/partners based on mutual needs/benefits. * Develop business case to support contracts, negotiate and manage to ensure optimal results, if applicable. * Understand health care issues/strategies, customer issues/trends and best practices to establish credibility beyond product and therapeutic areas. * Co-develop and manage execution of jointly developed customer plans, holding customer and company accountable for plan execution. * Review and analyze contracted performance and communicate account performance broadly with key internal stakeholders. * Exercise sound judgment and oversight to ensure integrity and compliance with company policies in all activities and communications. * Adhere to relevant regulatory and compliance guidelines and Company policies. * Attend/staff/participate in meetings and/or conferences as requested by management. * The employee will be responsible for developing and implementing their own business plan. * Lead/contribute to special projects, as assigned, to drive operational performance improvements and enhance business opportunities. Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The Site of Care professional we seek is a person with these qualifications. Basic Qualifications: Doctorate degree AND 2 years of Sales and/or Account Management experience Or Master's degree AND 4 years of Sales and/or Account Management experience Or Bachelor's degree or AND 6 years of Sales and/or Account Management experience Preferred Qualifications: * Direct experience with identifying and activating sites of care in various infusion service areas such as: * National and/or regional infusion service providers (ie; SPP's, Infusion Management Companies) * Hospital outpatient and infusion centers * Home infusion service providers * Individual buy and bill physician office practices * Experience in infused therapies required; rare disease experience preferred. * Rheumatology, Nephrology, Ophthalmology and/or endocrinology reimbursement experience preferred. * Recent launch experience with infused products preferred. * Ability to work independently and make decisions but with the knowledge of the situations where supervisory input is essential. * Strong understanding of healthcare regulatory and enforcement environments along with demonstrated integrity on the job. * Fosters innovation in account approaches and practices. * Strong attention to detail combined with a keen ability to recognize issues in the context of higher-level policies and regulations. * Excellent planning and organizational skills to work within date-sensitive deadlines. * Ability to work cross-functionally in a highly dynamic environment with a high sense of urgency. * Requires approximately 70% travel, including some overnight and weekend commitments. * Proficient in Microsoft Office. * Professional, proactive demeanor. * Strong interpersonal skills. * Excellent written and verbal communication skills. Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications. In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include: * A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts * A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan * Stock-based long-term incentives * Award-winning time-off plans * Flexible work models, including remote and hybrid work arrangements, where possible Apply now and make a lasting impact with the Amgen team. careers.amgen.com In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Application deadline Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. . Salary Range 163,480.00 USD - 190,355.00 USD

Your Job: The Clinical Team Leader performs direct patient care as the charge nurse and maintains a safe and therapeutic environment. Your Job Requirements: * Graduate from an accredited school of nursing: BSN required * Completion of charge nurse training and competencies (if external hire, must complete within 90 days of hire). * Current RN license in the State of Texas or compact license * Clinical Course Certifications (Basic Life Support, Advanced Cardio Life Support, Pediatric Advanced Life Support, NRP, etc.) consistent with RN requirements for specific clinical area. * Advanced Specialty Certification or agreement to obtain within 2 years (CCRN, CEN, RNC, etc.) Your Job Responsibilities: * Provides front line leadership and decision-making for departmental staff, ensuring the quality and integrity of care delivered. * Develops plan for unit staffing based on patient acuity/care needs and oversees day to day operations on the designated shift. * Monitors workflow and adjusts staffing accordingly to support fiscal goals of the unit. * Coordinates and facilitates efficient patient flow for the unit. Ensures timely and efficient pull of patients being admitted to the unit as well as timeliness of discharging patients from the unit. * Assists the manager in achieving and sustaining department and organizational objectives including but not limited to patient experience, length of stay, and unit/patient specific quality measures. * Participates in department specific initiatives and process improvement projects. * Participates in peer interviews and provide feedback for employee evaluations as requested by manager. * Assists with occurrence investigations. * Other duties as assigned. Methodist Dallas Medical Center is one of North Texas' best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned: * Magnet-designated hospital * 150 Top Places to Work in Healthcare by Becker's Hospital Review, 2023 * Top 10 Military Friendly Employer, Gold Designation, 2023 * Top 10 Military Spouse Friendly Employer, 2023 * Level III Neonatal Intensive Care Unit * Liver, kidney, and pancreas transplantation programs

Your Job: In this highly technical allied imaging professional position, you'll collaborate with a multidisciplinary team to provide the very best imaging services, which include ultrasound, CT scan, PET scan, interventional radiology, digital mammography, and nuclear medicine. The primary purpose of this position is to perform all the behaviors of the Staff Technologist and support staff. In addition, the Team Leader supervises, directs, and evaluates the activities of personnel. This individual plans, coordinates, and maintains the QA/KVI program for their assigned area(s) of responsibility as well as supervising and performing quality control testing of equipment and accessories used in the department. Your Job Requirements: • Graduate of an approved Radiologic Technologist Program • Current Basic Life Support certification • Current American Registry of Radiologic Technologists« certification - ARRT (CT) • Texas Department of State Health certification • Work Experience: 3 or more years preferred Your Job Responsibilities: • Communicate clearly and openly • Build relationships to promote a collaborative environment • Be accountable for your performance • Always look for ways to improve the patient experience • Take initiative for your professional growth • Be engaged and eager to build a winning team Methodist Charlton Medical Center is a 314-bed, full-service, acute care teaching hospital that serves Cedar Hill, DeSoto, Duncanville, and Lancaster in southwestern Dallas County. In addition to the new 40,000-square-foot expansion of the emergency department, we offer a newly renovated intensive care unit, labor and delivery unit, and interventional radiology suite; a Level III Trauma Center, a Level II Neonatal Intensive Care Unit, and the Dr. Stephen and Marilyn Mansfield Oncology Unit. We have been recognized for excellence in cardiac catheterization, electrophysiology, open heart surgery, and STEMI care; stroke care; hip and knee joint replacement; women and children's services; and more. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned: Magnet -designated hospital 150 Top Places to Work in Healthcare by Becker's Hospital Review , 2023 Top 10 Military Friendly Employer, Gold Designation, 2023 Top 10 Military Spouse Friendly Employer, 2023 Get With The Guidelines Gold and Gold Plus awards from the American Heart Association

Your Job: The Clinical Team Leader performs direct patient care as the charge nurse and maintains a safe and therapeutic environment. Your Job Requirements: * Graduate from an accredited school of nursing: BSN required * Completion of charge nurse training and competencies (if external hire, must complete within 90 days of hire). * Current RN license in the State of Texas or compact license * Clinical Course Certifications (Basic Life Support, Advanced Cardio Life Support, Pediatric Advanced Life Support, NRP, etc.) consistent with RN requirements for specific clinical area. * Advanced Specialty Certification or agreement to obtain within 2 years (CCRN, CEN, RNC, etc.) Your Job Responsibilities: * Provides front line leadership and decision-making for departmental staff, ensuring the quality and integrity of care delivered. * Develops plan for unit staffing based on patient acuity/care needs and oversees day to day operations on the designated shift. * Monitors workflow and adjusts staffing accordingly to support fiscal goals of the unit. * Coordinates and facilitates efficient patient flow for the unit. Ensures timely and efficient pull of patients being admitted to the unit as well as timeliness of discharging patients from the unit. * Assists the manager in achieving and sustaining department and organizational objectives including but not limited to patient experience, length of stay, and unit/patient specific quality measures. * Participates in department specific initiatives and process improvement projects. * Participates in peer interviews and provide feedback for employee evaluations as requested by manager. * Assists with occurrence investigations. * Other duties as assigned. Reports To: Nurse Manager Direct Reports: None, informal oversight only Physical Demands and Work Environment: Physical Factors (% of Time): * 20 - Standing Stationary * 60 - Standing/Moving About * 15 - Sitting * 2 - Climbing * 20 - Bending (stooping/crouching) * 2 - Kneeling * 1 - Crawling * 30 - Reaching * 90 - Handling * 90 - Talking * 0 - Driving * 15 - Smelling Hearing (% of Time): * 100 - Normal Noise Level * 0 - Occasional Loud Noise * 0 - Constant/Very Loud Noise * 0 - Constant Low Level Noise Hazardous Conditions (% of Time): * 5 - Respiratory Irritants * 50 - Skin Irritants * 50 - Allergic Irritants * 50 - Wet Work - Hands * 1 - Wet Work - Feed * 0 - Operation of Heavy Equipment * 0 - Climbing of Ladders * 0 - Working in High Places * 50-75 - Use of Electrical Equipment * 25-50 - Use of Sharp Utensils * 80 - Exposure to Blood and Body Fluids Carrying (% of Time): * 50 - Up to 10 Lbs * 30 - 10-20 Lbs * 10-30 - 20-50 Lbs * 10 - 50-100 Lbs * 0 - 100+ Lbs Lifting (% of Time): * 45 - Up to 10 Lbs * 30 - 10-20 Lbs * 10-30 - 20-50 Lbs * 10 - 50-100 Lbs * 0 - 100+ Lbs Push/Pull (% of Time): * 10 - Up to 10 Lbs. * 10 - 10-20 Lbs * 30 - 20-50 Lbs * 10 - 50-100 Lbs * 10 - 100+ Lbs Visual Demands (Yes or No): * Yes/No - Vision Essential * Yes/No - Vision Not Essential Environmental Demands (% of Time): * 100 - Indoor * 0 - Outdoor * 0 - Hot Environment * 0 - Cold Environment Other (% of Time): * 10 - Visual Strain Methodist Dallas Medical Center is one of North Texas' best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned: * Magnet-designated hospital * 150 Top Places to Work in Healthcare by Becker's Hospital Review, 2023 * Top 10 Military Friendly Employer, Gold Designation, 2023 * Top 10 Military Spouse Friendly Employer, 2023 * Level III Neonatal Intensive Care Unit * Liver, kidney, and pancreas transplantation programs

Your Job: The Clinical Team Leader performs direct patient care as the charge nurse and maintains a safe and therapeutic environment. Your Job Requirements: * Graduate from an accredited school of nursing: BSN required * Completion of charge nurse training and competencies (if external hire, must complete within 90 days of hire). * Current RN license in the State of Texas or compact license * Clinical Course Certifications (Basic Life Support, Advanced Cardio Life Support, Pediatric Advanced Life Support, NRP, etc.) consistent with RN requirements for specific clinical area. * Advanced Specialty Certification or agreement to obtain within 2 years (CCRN, CEN, RNC, etc.) Your Job Responsibilities: * Provides front line leadership and decision-making for departmental staff, ensuring the quality and integrity of care delivered. * Develops plan for unit staffing based on patient acuity/care needs and oversees day to day operations on the designated shift. * Monitors workflow and adjusts staffing accordingly to support fiscal goals of the unit. * Coordinates and facilitates efficient patient flow for the unit. Ensures timely and efficient pull of patients being admitted to the unit as well as timeliness of discharging patients from the unit. * Assists the manager in achieving and sustaining department and organizational objectives including but not limited to patient experience, length of stay, and unit/patient specific quality measures. * Participates in department specific initiatives and process improvement projects. * Participates in peer interviews and provide feedback for employee evaluations as requested by manager. * Assists with occurrence investigations. * Other duties as assigned. Methodist Mansfield Medical Center is a 262-bed, full-service, acute care hospital serving Tarrant, Johnson, and Ellis counties in North Texas. We are an Advanced Primary Stroke Center and Advanced Primary Heart Attack Center certified by The Joint Commission. We also were the first in the Dallas-Fort Worth area to receive the Academy of Medical-Surgical Nurses PRISM Award for exemplary practice of medical-surgical units. We strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all individuals. Our reputation as an award-winning employer shows in the honors we've earned: * Magnet-designated hospital * 150 Top Places to Work in Healthcare by Becker's Hospital Review, 2023 * Top 10 Military Friendly Employer, Gold Designation, 2023 * Top 10 Military Spouse Friendly Employer, 2023 * Level III Neonatal Intensive Care Unit * Level III Maternal Facility for perinatal care * Level III Trauma Center

Your Job: The Clinical Team Leader performs direct patient care as the charge nurse and maintains a safe and therapeutic environment. Your Job Requirements: • Graduate from an accredited school of nursing: BSN required • Completion of charge nurse training and competencies (if external hire, must complete within 90 days of hire). • Current RN license in the State of Texas or compact license • Clinical Course Certifications (Basic Life Support, Advanced Cardio Life Support, Pediatric Advanced Life Support, NRP, etc.) consistent with RN requirements for specific clinical area. • Advanced Specialty Certification or agreement to obtain within 2 years (CCRN, CEN, RNC, etc.) Your Job Responsibilities: • Provides front line leadership and decision-making for departmental staff, ensuring the quality and integrity of care delivered. • Develops plan for unit staffing based on patient acuity/care needs and oversees day to day operations on the designated shift. • Monitors workflow and adjusts staffing accordingly to support fiscal goals of the unit. • Coordinates and facilitates efficient patient flow for the unit. Ensures timely and efficient pull of patients being admitted to the unit as well as timeliness of discharging patients from the unit. • Assists the manager in achieving and sustaining department and organizational objectives including but not limited to patient experience, length of stay, and unit/patient specific quality measures. • Participates in department specific initiatives and process improvement projects. • Participates in peer interviews and provide feedback for employee evaluations as requested by manager. • Assists with occurrence investigations. • Other duties as assigned. Reports To: Nurse Manager Direct Reports: None, informal oversight only Physical Demands and Work Environment: Physical Factors (% of Time): •20 - Standing Stationary •60 - Standing/Moving About •15 - Sitting •2 - Climbing •20 - Bending (stooping/crouching) •2 - Kneeling •1 - Crawling •30 - Reaching •90 - Handling •90 - Talking •0 - Driving •15 - Smelling Hearing (% of Time): •100 - Normal Noise Level •0 - Occasional Loud Noise •0 - Constant/Very Loud Noise •0 - Constant Low Level Noise Hazardous Conditions (% of Time): •5 - Respiratory Irritants •50 - Skin Irritants •50 - Allergic Irritants •50 - Wet Work - Hands •1 - Wet Work - Feed •0 - Operation of Heavy Equipment •0 - Climbing of Ladders •0 - Working in High Places •50-75 - Use of Electrical Equipment •25-50 - Use of Sharp Utensils •80 - Exposure to Blood and Body Fluids Carrying (% of Time): •50 - Up to 10 Lbs •30 - 10-20 Lbs •10-30 - 20-50 Lbs •10 - 50-100 Lbs •0 - 100+ Lbs Lifting (% of Time): •45 - Up to 10 Lbs •30 - 10-20 Lbs •10-30 - 20-50 Lbs •10 - 50-100 Lbs •0 - 100+ Lbs Push/Pull (% of Time): •10 - Up to 10 Lbs. •10 - 10-20 Lbs •30 - 20-50 Lbs •10 - 50-100 Lbs •10 - 100+ Lbs Visual Demands (Yes or No): •Yes/No - Vision Essential •Yes/No - Vision Not Essential Environmental Demands (% of Time): •100 - Indoor •0 - Outdoor •0 - Hot Environment •0 - Cold Environment Other (% of Time): •10 - Visual Strain Methodist Celina Medical Center is located on a 40+ acre campus just off of Dallas Parkway, and will serve as the community's first full-service hospital, serving Celina and surrounding communities. The four-story medical center will open with 51 beds, with plans for expansion, and will feature a range of services including cardiology, women's services, orthopedics, robotic surgery, and more. The campus will also include a 40,000-square-foot medical office building. The $237 million facility will be one of Celina's largest employers in the fastest growing city in the country. We strive to have a diverse workforce that reflects the communities we serve.

Job DescriptionDescription: Site Lead REPORTS TO: Director of Operations, Site Manager, or assigned supervisor EDUCATION: Bachelor's degree in Business Administration, Management, Finance, Healthcare Administration, or related field required; CHW or ability to apply for certification is a plus! WORK EXPERIENCE: 5 years or more in healthcare preferred SALARY RANGE: $22.00-$27.00/Hour FLSA STATUS: Hourly - Non-Exempt POSITION TYPE: Full-Time LANGUAGE: Fluent in English; Bilingual in English and Spanish is required HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. JOB SUMMARY: The Side Lead will manage HOPE Clinic's satellite site's operations by maintain office systems and supervising staffs through navigation assistance and referrals to patients of Asian American Health Coalition (AAHC) DBA HOPE Clinic to improve their health by addressing social barriers, collectively called social determinants of health. MAJOR DUTIES & RESPONSIBILITIES: Attend scheduled team/staff meetings such as 1) weekly manager huddles, generally held at HOPE Clinic Main every Mondays from 8:30AM to 10AM or virtually and 2) all staff meetings, in person attendance required; Maintain open communication with the Director of Operations, including regularly scheduled one-on-one update meetings to discuss overall progress of operations; Fully responsible for implementing Risk Assessment and Management and Quality Improvements for the site; Partake in strategic planning and oversee project implementation operation to meet goals and deadlines; Supervises back office, and create employee schedules; Adhere to policies as stated in the HOPE Clinic policies and procedures and in subsequent HOPE Clinic trainings and meetings; Provides referrals, coaching and mentoring to ensure patients have opportunities to address social needs; Initiate and maintain positive relationships with community and business partners (e.g. local school staff including principal, secretaries, counselors school nurses, and teachers); Assist in maintaining clean-up and security schedules; including janitorial and security duties necessary to maintain the cleanliness and safety by working directly with facilities department. Work in a team environment and encourage open communication with colleagues and staff; Represent HOPE Clinic in addressing patient concerns and issues; document and report all incidents to Director of Operations and Continuous Quality Improvement-Assurance team; Implement appropriate emergency procedures in conformity with procedures adopted by emergency service authorities to ensure the safety of the patients and staffs; Oversee management and the proper usage of HOPE Clinic supplies, inventories, equipment, and site space; ensure professionalism and respect of HOPE Clinic properties; Work cooperatively with Finance team on year-end inventory count; Achieve financial and operational objectives, Oversee efficiency and effectiveness of schedules; Supervise team to deliver professionalism and quality customer service; measure outcomes through patient satisfaction surveys and feedback; ensure all staff are adhering to the appropriate program policies and procedures; Supervise front office patient payment collections to make sure daily balance close out are accurate; Coordinate special events, open houses, and a variety of site visits including but not limited to Sponsors and Audit visits; Responsible for coordination of activities based on identified social barriers to optimal health, Communicate with other clinics, specialists, physicians, management, and billing; Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed; Positively contribute to staff morale and corporate culture; Ensure that work assignments and information gathered from day-to-day work is not shared with anyone and protects all patient and agency information; Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality; Actively participate in agency performance improvement initiatives to ensure we are community centered, and patient centered in our patient care; Perform other duties as assigned to support HOPE Clinic's Mission, Vision and Values. Attend on-site/off-site community engagement activities, clinic events, and/or training as needed. Requirements: QUALIFICATION REQUIREMENTS: Minimum of four-year experience in health navigation, outreach, and/or clinic patient assistance; Knowledge of and experience in developing, implementing and working in a community outreach program; Knowledge of existing social service programs available in Houston area and Harris County; Proficient with office equipment (e.g., computer, copier); Proficient Microsoft Office; Must be able to utilize the Internet; Strong written and oral communication skills; Strong customer service skills; Must be detailed oriented and able to handle multi-tasks; Must be able to handle multiple tasks, complexity, and diversity of customers. EDUCATION and/or EXPERIENCE: Bachelor's degree in Business Administration, Management, Finance, Healthcare Administration or related field required; Texas certified Community Health Worker (CHW) is a plus! OTHER SKILLS and ABILITIES: Bilingual (Spanish with English) is required; Above average skills in language ability as well as public speaking and writing; Must have reliable transportation and a valid Texas Driver's license/identification card; Must be eligible to work in the USA.

Interested in a career with both meaning and growth? Whether your abilities are in direct patient care or one of the many other areas of healthcare administration and support, everyone at Parkland works together to fulfill our mission: the health and well-being of individuals and communities entrusted to our care. By joining Parkland, you become part of a diverse healthcare legacy that's served our community for more than 125 years. Put your skills to work with us, seek opportunities to learn and join a talented team where patient care is more than a job. It's our passion. Primary Purpose Responsible to be a resource to assist in the daily direction of a team of system analysts, including staff communication, development, planning, budgeting, and coordinating activities to ensure successful completion of assignments and optimal customer service. Minimum Specifications Education - Must have a Bachelor's degree. Prefer Bachelor's degree in Computer Science, Mathematics, Business Administration, or a related field. Experience - Must have five (5) years of Applications experience in the relevant technology environment. Equivalent Education and/or Experience - May have an equivalent combination of education and/or experience in lieu of specific education and/or experience as stated above. Certification/Registration/Licensure - Prefer Epic application and/or Cogito certification(s) Required Tests for Placement Skills or Special Abilities - Must be able to develop system specifications and decision flows, in the form of flow charts or equivalent techniques, from written business requirements. - Must be able to demonstrate a solid (everyday use) working knowledge of computer products depending upon the technical environment of the position. - Must be able to communicate both verbally and in writing with peers and senior personnel to fully understand tasks and responsibilities. - Must be able to demonstrate critical thinking skills. - Must demonstrate an understanding of patient data and the use of this data in a healthcare environment, as applicable. - Must demonstrate the ability to develop system configuration/modifications from detailed specifications. - Must be able to respond to verbal and/or written problems or requests from IT Management and external customers, with the ability to prepare evaluation or solutions to address the issue. - Must have knowledge of products such as word processing, spreadsheets and management of database tables in a PC environment. - May be subject to temporary reassignments to other managers, supervisors, teams and/or projects based upon the needs or priorities of the department. - Must have a working knowledge of assigned departmental and division operations including policies, personnel and budget management. - Must have effective verbal and written communication skills in working with a diverse group of analysts, managers, administrators, and external customers. - Must demonstrate honesty, humility, and be trustworthy. - Must approach the work environment in a spirit of empathy and work with others for excellent outcomes. - Must hold self and others responsible for performance excellence and welcome feedback and opportunities for improvement and growth. - Must value the unique and diverse experiences of others and treat everyone with kindness. - Must value the diversity of patients and colleagues at Parkland Health and strive to promote the dignity and voice of others. Responsibilities 1. Responsible for organizing employees assigned specific projects and tasks, to ensure appropriate utilization of individual and group capabilities while providing optimal service. Mentors, counsels, and evaluates staff. Participates in the selection and orientation of new analysts. Ensures opportunity to further analysts knowledge and skill is provided to assigned employees. Responsible for instructing, directing, and checking the work of other systems analyst/programming personnel as needed to ensure effective operations. 2. Formulates and defines system scope and objectives. Devises or modifies procedures to solve complex problems considering computer equipment capacity and limitations, operating time, and form of results. 3. Prepares detailed specifications from which programs will be written. 4. Designs, codes, tests, debugs, documents and maintains programs. 5. Responsible for completing assigned phases of a project, as designated. 6. Responsible for quality assurance reviews as needed to ensure quality applications. 7. Ensures the development of project plans and schedules for one or more phases to ensure that work is carried out in accordance with approved priorities and realistic timelines. 8. Ensure that programs are written in appropriate programming language, test conditions are prepared, and program testing is managed to validate that the program works per specifications. 9. Assists with the development and administration of the annual budget (capital, operating and payroll) to ensure that the team has the necessary funds to carry out established goals and objectives. Monitors charges and supplies, initiates orders and requisitions, and supervises capital improvements. 10. Assists with the development, implementation, and evaluation of annual goals and objectives for the team which are consistent with Parkland and division mission. 11. Serves as a technical and content resource and role model to ensure design and build meet the defined scope, objectives, and timeline of the project while providing a thorough and efficient solution. 12. Responsible for maintaining appropriate program and system documentation in accordance with department standards. Creates and maintains technical specifications and documentation of all programs and applications supported in order to ensure quality of information. 13. Supports senior personnel in defining and documenting business needs, and determining the manner in which alternative solutions are identified, communicated to and approved by clients. 14. Supports communicating and monitoring of employee compliance to IT Change Management processes, in addition to all HIPAA, regulatory standards and hospital procedures. 15. Responsible to assist in developing a collaborative team to ensure positive communication and productive working relationships with other IT teams and departments, as well as hospital customers and vendors representatives. 16. Models the Parkland ICARE values (Integrity, Collaboration, Compassion, Accountability, Respect, and Equity) in day-to-day activities. Parkland Health and Hospital System prohibits discrimination based on age (40 or over), race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, national origin, marital status, political belief, or veteran status. As part of our commitment to our patients and employees' wellness, Parkland Health is a tobacco and smoke-free campus. Nearest Major Market: Dallas Nearest Secondary Market: Fort Worth Job Segment: EMR, Healthcare Administration, Patient Care, Manager, Change Management, Healthcare, Management

Why Your Role Matters Elevate the sports experience for youth and adults alike as a Sports Lead at Greater Austin YMCA! In this role, you'll be the driving force behind our sports programs, overseeing operations, fostering growth, and championing the development of both the teams and referees. If you're passionate about sports, leadership, and making a lasting impact in the community, join us and lead the charge towards athletic excellence! How You Will Make an Impact Supervise the Sports Officials at your designated location. Keep an accurate inventory of sports equipment and jerseys. Maintain positive relationships with coaches, parents, and rental partners. Travel to the field/courts before games to ensure proper condition and preparation. Assist in officials' training and coaching. Interpret and enforce game rules according to YMCA Youth/Adults Sports philosophy. Attend all required Sports staff meetings. Administer first aid as needed and complete the necessary documentation. Notify the supervisor of any planned absences at least 10 days in advance. Arrive at the game site 30 minutes prior to the start time. Assist the facility supervisor in setting up and taking down fields/courts. Distribute information or equipment as requested by the supervisor. Check the play area for hazards before each game. Enforce facility rules as needed. Create a welcoming environment for all participants, staff, parents, and fans. Lead by example in promoting the YMCA's mission, vision, and values. Serve as an ambassador for the organization with internal and external stakeholders. Be the ultimate storyteller of the YMCA's work and culture. Complete all other assigned job duties What You Bring to the Y Minimum age of 18 years old and have knowledge of the rules of the sport(s) to be officiated. High School Diploma, GED, or equivalent. Availability to work flexible hours, including evenings and Saturdays for the games. Ability to drive to different YMCA Branches or rental fields/courts Current CPR and First Aid certifications or must be obtained within 30 days of employment. Enthusiasm for sports and a desire to learn and grow in a leadership role. Strong communication skills and the ability to work well in a team environment. Previous experience in sports or volunteering is a plus but not required. Certification as an official is a plus, but not required. You are a team player with a positive, service-oriented attitude and you can work well with others. You are organized, able to prioritize tasks and handle multiple assignments. You listen for understanding and meaning. You speak and write effectively. You leverage people's differences as strengths. Physical Requirements: While fulfilling the responsibilities of this position, the Youth Sports Official may be required to sit, stand, walk, bend, and run. Additionally, there may be occasional lifting and/or moving of items such as sports equipment, furniture, or assisting participants. Given that some sports activities take place outdoors, the Youth Sports Official should be prepared to navigate various terrains and weather conditions, including heat, cold, rain, or wind. We are committed to providing reasonable accommodations to enable individuals with different abilities to perform essential functions of the role. Please let us know if you require any accommodations to ensure your participation in our program.

IDEXX is seeking a front line leader for their Manager Customer Support - Enterprise Team Leader position. You will lead a team of global agents, based from our Frisco office, to support the frontline support of our Corporate Enterprise groups. You will be a key driver of the relationships between our Enterprise groups and different departments of the company, guide and develop the skills of the agents in your direct reporting line, and support the Global Head of Support with the strategic vision of enterprise support offerings. Primary Accountability: * Lead the global Vetsoft Enterprise Support function, managing a team of 8 - 10 agents across the US, NZ and UK, ensuring operational excellence and alignment with enterprise department KPIs. * Own the support-level relationship with strategic Enterprise customers, ensuring SLA delivery and contractual alignment. * Partner with senior leadership to define staffing strategy, agent roles, and support structure to meet evolving Enterprise needs. * Deliver monthly and quarterly reporting analytics to internal stakeholders and Enterprise customers, informing strategic decisions. * Act as a senior voice of support in cross-functional forums, influencing product, implementation, and customer success strategies. Key Responsibilities: * Conduct fortnightly 1:1s, manage performance reviews, and maintain personal development plans for direct reports. * Co-develop headcount plans and role definitions with the Manager Customer Support Sr I, based on Enterprise customer needs and support forecasts. * Lead strategic planning for Enterprise support delivery, including SLA frameworks, escalation protocols, and tooling requirements. * Build and maintain high-trust relationships with senior stakeholders across Product, Engineering, Sales, Implementation, and Customer Success. * Serve as the escalation point for critical Enterprise issues, coordinating resolution across departments and ensuring customer satisfaction. * Analyze support trends, customer feedback, and operational data to inform proactive improvements and strategic initiatives. * Own the delivery of monthly and quarterly reporting analytics, including performance metrics, SLA adherence, and customer insights. * Drive continuous improvement in support processes, documentation, and team capabilities to meet contractual obligations and exceed expectations. * Represent Vetsoft Support in Enterprise customer reviews, QBRs, and strategic planning sessions. * Champion a culture of accountability, innovation, and customer-centricity within the Enterprise Support team. Qualifications/ Experience/ Knowledge: Strategic leadership experience (2-3+ years) = Essential - Proven Global team management = Essential - Strong Enterprise customer relationship management = Essential - Excellent SaaS or Veterinary software experience (ezy Vet preferred) = Preferred - Good Cross-functional collaboration = Essential - Excellent Escalation and conflict resolution = Essential - Excellent Reporting and analytics (monthly/quarterly) = Essential - Strong Contractual SLA understanding = Essential - Strong What you can expect from us: * Salary $120K annual * Opportunity for annual cash bonus * Health / Dental / Vision Benefits Day-One * 5% matching 401k * On the job training and career advancement opportunities (experience NOT required) * Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-KP1

IDEXX is seeking a front line leader for their Manager Customer Support - Enterprise Team Leader position. You will lead a team of global agents, based from our Frisco office, to support the frontline support of our Corporate Enterprise groups. You will be a key driver of the relationships between our Enterprise groups and different departments of the company, guide and develop the skills of the agents in your direct reporting line, and support the Global Head of Support with the strategic vision of enterprise support offerings. Primary Accountability: Lead the global Vetsoft Enterprise Support function, managing a team of 8 - 10 agents across the US, NZ and UK, ensuring operational excellence and alignment with enterprise department KPIs. Own the support-level relationship with strategic Enterprise customers, ensuring SLA delivery and contractual alignment. Partner with senior leadership to define staffing strategy, agent roles, and support structure to meet evolving Enterprise needs. Deliver monthly and quarterly reporting analytics to internal stakeholders and Enterprise customers, informing strategic decisions. Act as a senior voice of support in cross-functional forums, influencing product, implementation, and customer success strategies. Key Responsibilities: Conduct fortnightly 1:1s, manage performance reviews, and maintain personal development plans for direct reports. Co-develop headcount plans and role definitions with the Manager Customer Support Sr I, based on Enterprise customer needs and support forecasts. Lead strategic planning for Enterprise support delivery, including SLA frameworks, escalation protocols, and tooling requirements. Build and maintain high-trust relationships with senior stakeholders across Product, Engineering, Sales, Implementation, and Customer Success. Serve as the escalation point for critical Enterprise issues, coordinating resolution across departments and ensuring customer satisfaction. Analyze support trends, customer feedback, and operational data to inform proactive improvements and strategic initiatives. Own the delivery of monthly and quarterly reporting analytics, including performance metrics, SLA adherence, and customer insights. Drive continuous improvement in support processes, documentation, and team capabilities to meet contractual obligations and exceed expectations. Represent Vetsoft Support in Enterprise customer reviews, QBRs, and strategic planning sessions. Champion a culture of accountability, innovation, and customer-centricity within the Enterprise Support team. Qualifications/ Experience/ Knowledge: Strategic leadership experience (2-3+ years) = Essential - Proven Global team management = Essential - Strong Enterprise customer relationship management = Essential - Excellent SaaS or Veterinary software experience (ezy Vet preferred) = Preferred - Good Cross-functional collaboration = Essential - Excellent Escalation and conflict resolution = Essential - Excellent Reporting and analytics (monthly/quarterly) = Essential - Strong Contractual SLA understanding = Essential - Strong What you can expect from us: Salary $120K annual Opportunity for annual cash bonus Health / Dental / Vision Benefits Day-One 5% matching 401k On the job training and career advancement opportunities (experience NOT required) Additional benefits including but not limited to financial support, pet insurance, mental health resources, volunteer paid days off, employee stock program, foundation donation matching, and much more Why IDEXX? We're proud of the work we do, because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people. So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement. Let's pursue what matters together. IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws. #LI-KP1