Engage with us for your next career opportunity. Right Here. Job Type: Regular Scheduled Hours: 32 The purpose of this position is to support the patient care environment by operating and maintaining the central heating and air-conditioning equipment for the Medical Center.
Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Job Description:
* Maintain flow of steam, heating system hot water, domestic system hot and cold water, and chilled water to the Medical Center by operating and maintaining the boilers, pumps, heat exchangers, centrifugal chillers, and related equipment in the Power Plant.
* Keep all systems free of scale, corrosion, and sludge by monitoring chemical levels and adjusting treatment according to our chemical program.
* Respond to emergencies related to the equipment in a safe and effective manner based on a thorough understanding of the equipment and familiarity with the standard operating procedures manual for the Power Plant.
* Document all routine and extraordinary events by recording all pertinent information on designed log sheets or other paperwork systems set up for that purpose.
* Monitor the various building systems for safe and reliable operation by responding to alarm and perform other operations related to the Building Automation System.
* Maintains a variety of other equipment under the responsibility of the Plant Engineering Department, especially during second and third shifts. This will include building equipment and PM.
* Performs other duties as assigned.
Education, Credentials, Licenses:
* High School Diploma, post-secondary training in a maintenance related field.
* Must have a valid driver's license and meet SEHC insurance requirements.
Specialized Knowledge:
* Familiarity with steam and condensate.
* General familiarity with computers systems, pumps, chemical treatment, centrifugal chillers, and cooling towers, and computer operation and software applications.
Kind and Length of Experience:
* 3 years' experience operating a central plant with high pressure steam equipment, large capacity centrifugal chillers and related equipment - pumps, compressors and control systems.
OR
* 3 years' experience maintaining or installing similar equipment.
OR
* 18 months experience with St Elizabeth in the Maintenance Department.
FLSA Status:
Non-Exempt
Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
$46k-56k yearly est. Auto-Apply 60d+ ago
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Nutrition Assistant
St. Elizabeth Healthcare 4.3
St. Elizabeth Healthcare job in Florence, KY
Engage with us for your next career opportunity. Right Here. Job Type: Regular Scheduled Hours: 40 Why You'll Love Working with St. Elizabeth Healthcare At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We're guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.
Benefits That Support You
We invest in you - personally and professionally.
Enjoy:
* Competitive pay and comprehensive health coverage within the first 30 days.
* Generous paid time off and flexible work schedules
* Retirement savings with employer match
* Tuition reimbursement and professional development opportunities
* Wellness, mental health, and recognition programs
* Career advancement through mentorship and internal mobility
Job Summary:
Process utensils and dishware for patients, cafeteria, and catered meals. Prepare and assemble foods for patients. Assemble patient meal trays and nourishments. Deliver patient meal carts and nourishment stock. Perform janitorial duties as assigned.
Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Job Description:
* Delivery: Deliver and retrieve room service meal carts and stock to patient care units. Coordinate with ambassadors on timing and placement of carts and ASAP trays. Add any assigned items to carts as needed.
* Retrieval: Pick up dirty tray carts, replace with clean carts. Deliver dirty tray carts to dish room.
* Cleaning: Perform janitorial tasks such as cleaning equipment and work surfaces, mopping, sweeping and trash disposal.
* Dishware: Process all utensils and dishware through automated dish machine for patients, cafeteria and catered food service in accordance with sanitary guidelines.
* Dishware: Restock clean dishware in cafeteria, cook's and room service line areas to meet service needs.
* Cleaning: Perform janitorial tasks such as cleaning equipment and work surfaces, mopping, sweeping and trash disposal.
* Quality: Compliance with all local, state, federal and medical center regulatory, safety, sanitation and security standards. Participate in performance improvement (PI) studies; assist with data collection and supports action plans
* Performs other duties as assigned.
Education, Credentials, Licenses:
* Must be able to read, write, understand, and follow written and verbal instructions.
FLSA Status:
Non-Exempt
Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
$30k-35k yearly est. Auto-Apply 4d ago
Patient Service Representative (Remote)
Boston Medical Center 4.5
Remote or Boston, MA job
is permanently remote. Qualified candidates must provide a stable internet connection and have a quiet and secure space that is free from interruptions to work from home The Patient Services Rep is responsible for handling inbound and outbound communications for up to 6 BMC ambulatory practices. The Patient Services Rep will handle patient inquiries, scheduling/rescheduling appointments, following-up with patients resolving patient questions/concerns regarding medication reconciliation and refills, and insurance verification and authorization management. They will document and relay patient information to the Practices as required by the Practice's Guidelines.
Position: Patient Service Representative (Remote)
Department: Ambulatory Call Center
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
Essential Responsibilities:
* The Patient Services Rep communicates with patients and staff using multiple advanced communication tools, including phone calls, online chats, emails, faxes or mail.
* Answers and resolves patient inquires, in a professional, empathetic and patient-centered way, through the use of effective listening, written and verbal communication skills.
* Utilizes established Practice guidelines to ensure patients issues are addressed in a timely manner and when necessary, transfers the call to the appropriate person at the Practice for additional consultation.
* Uses a computerized scheduling system to schedule/reschedules appointments determining the right amount of time required for each patient appointment.
* Provides accurate and detailed information and updates patients' records, using Epic
* Provides detailed confirmation to the patient detailing where and when the appointment is, providing directions as needed, providing applicable and language specific home instructions as well as instructions for any required labs or imaging.
* Identifies opportunities to improve the work processes and environment, and changes in Practice protocols; remains current on new developments in health care.
* Escalates appropriately any issues that fall outside of an existing protocol or process to meet the needs of the patient
* Attends scheduled training sessions for phone support, customer service, systems upgrades, newly acquired clinical systems, additional practices or other relevant training sessions, as directed by manager.
* Assists in the training/orientation of new personnel under the direction of a manager and/or supervisor.
* Participates in staff meetings/is expected to identify process issues that are obstacles to providing a positive patient experience.
General Duties and Standards
* Adapts to changes in the departmental needs including but not limited to: offering assistance to other team members, floating, adjusting assignments, etc.
* Conforms to hospital standards of performance and conduct, including those pertaining to patient rights and HIPAA and privacy rules, so that the best possible customer service and patient care may be provided.
* Utilizes hospital's behavioral standards as the basis for decision making and to support the department and the hospital's mission and goals.
* Follows established hospital infection control and safety procedures.
* Other duties as needed.
JOB REQUIREMENTS
EDUCATION:
* A minimum of a High School diploma/GED is required.
KNOWLEDGE AND SKILLS:
* Ability to explain complicated healthcare issues to patients with empathy and concern
* Ability to empathize with and coach the patient in navigating the healthcare system
* Effective interpersonal skills to with a diverse group of professional and personalities in a team environment
* Excellent English communication skills (oral and written) with the ability to communicate effectively with patients over the phone and in email and other communications
* Must be comfortable using multiple advanced communication tools, including phone calls, online chats, emails, faxes or mail.
* Strong computer skills and knowledge of Microsoft Office applications (Internet Explorer, MS Word, Excel & Outlook)
* Ability to document work in a professional and efficient manner
Compensation Range:
$20.08- $22.61
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
$20.1-22.6 hourly Auto-Apply 4d ago
Team Lead - Epic Resolute (Hospital Billing)
Boston Medical Center 4.5
Remote job
This role supervises a team of four analysts supporting the Epic Hospital Billing application, ensuring reliable day-to-day operations, timely issue resolution, and strong collaboration with vendors and internal departments. The position leads troubleshooting, production support, and system maintenance, while proactively managing user concerns and communication with stakeholders. It also serves as a Team Lead for projects, overseeing planning, execution, testing, implementation, documentation, and ongoing support using standard project management practices, along with handling additional assigned duties as needed.
Position: Team Lead - Epic Resolute (Hospital Billing)
Department: Revenue Business Systems
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
Provides supervision of a team of 4 analysts that provide day to day support of the Epic Hospital Billing application:
Ensuring that support procedures are clearly documented and kept up to date
Developing support practices that support high availability of systems while maximizing the capabilities of the system
Providing on-call support if needed.
Ability to identify, triage and resolve issues
Performing routine system maintenance activities
Maintaining good working relationship with vendors and vendor support personnel
Collaborating with assigned departments to integrate ITS support work with efforts provided by local departments
Facilitates resolution of application issues, user concerns or production support issues in a proactive manner.
Manage the relationship between technical teams and departmental owners, outside vendors or service providers to assist in communicating production issues. Update ITS management as needed.
Lead the troubleshooting efforts to identify production problems, develop corrective action approach, testing and implementation of that approach with the appropriate user involvement.
Coordinate the development of systems or manual workarounds in the various business areas.
Present solutions to ITS management and document issue resolution.
Provide ongoing communication until resolution is reached
Plans, manages and over-sees projects as the Team Lead, utilizing recognized project management methodology including activities such as:
Development of a project summary including identification of scope and objectives
Management and status reporting tools
Feasibility and cost benefit studies
Requirements definition (functional and/or technical)
System testing/quality assurance
Training
Implementation
Post-implementation/on-going support
Project administrative activities
Documentation
Performs other duties as assigned or as necessary.
EDUCATION:
Associate's degree in Computer Science, Information Management or related field (or equivalent combination of formal education and experience). Bachelor's degree preferred.
At least five years of information systems experience as a senior clinical/business analyst or project manager required.
CERTIFICATION:
At least 1 EPIC Certification required, HB preferred
Compensation Range:
$66,500.00- $96,500.00
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
$66.5k-96.5k yearly Auto-Apply 1d ago
Overdose Helpline Operator, General Internal Medicine (per diem)
Boston Medical Center 4.5
Remote job
Overdose Helpline Operator, General Internal Medicine
Schedule: Per Diem, Remote
NOTE:
Bi-lingual Spanish/English applicants strongly preferred
About MOPH:
The Massachusetts Overdose Prevention Helpline (MOPH) is a service of the Grayken Center for Addiction at Boston Medical Center and provides critical support, resources, and assistance to individuals at risk of overdose. Our helpline operates 24/7, offering confidential and compassionate assistance to callers seeking help, information, and referrals to local treatment and support services. MOPH aims to reduce overdose deaths and improve access to addiction treatment and support across the state of Massachusetts.
Position Overview:
The Helpline Operator plays a critical role in the Massachusetts Overdose Prevention Helpline as the frontline point of contact with our callers. They will be responsible for managing incoming calls and talking with callers using a harm reduction framework. Helpline calls are opportunities to engage people who use drugs in meaningful conversation and the ideal candidate would be comfortable talking to people who are actively using drugs and who come from diverse backgrounds and experiences. The ideal candidate should possess excellent communication skills, a calm demeanor in potentially challenging situations, and a strong dedication to saving lives through prompt and compassionate actions.
JOB RESPONSIBILITIES
Call Center Operations:
Manage incoming calls from individuals seeking assistance for themselves or someone else.
Offer immediate guidance on overdose recognition and response, instructing callers on how to administer naloxone or other life-saving measures if necessary.
Provide information about the helpline to callers and providers. Utilize active listening and effective questioning techniques to assess the severity of each situation and identify potential overdose risks accurately.
Collaborate with emergency responders, medical personnel, and 911 dispatchers to ensure swift and appropriate intervention for overdose cases. Utilize de-escalation techniques in emotional situations and maintain composure under high-pressure circumstances.
Connect callers with relevant local resources, including substance use treatment centers, support groups, and other community-based services to promote long-term recovery as needed.
Data Collection and Management: Document each phone call interaction in REDCap database.
Training and Development: Stay updated on best practices related to overdose prevention, crisis management, and substance use treatment through paid ongoing training and professional development.
Team Collaboration: Collaborate with other helpline operators, supervisors, and healthcare professionals to share knowledge, improve procedures, and ensure seamless coordination.
Qualifications:
Education: No requirement
Experience: Relevant lived experience with overdose, harm reduction, or substance use preferred.
Crisis Management Skills: Demonstrated ability to handle crisis situations with empathy, efficiency, and professionalism.
Communication Skills: Excellent verbal communication skills, with the capacity to communicate effectively with diverse populations and individuals in distress.
Compassionate and Non-Judgmental Attitude: Strong commitment to treating all callers with empathy, respect, and without judgment.
Technological Proficiency: Comfortable using helpline software, databases, and digital communication platforms to manage incoming calls and messages. Must have cell phone to receive calls at operator expense.
Confidentiality: Strict adherence to confidentiality policies and regulations concerning caller information and interactions.
Demonstrate a commitment to our team's core values:
Teamwork: You communicate with and build up your teammates. You are considerate and aware of how what you say and do impacts your colleagues.
Mindfulness and Open-Mindedness: You are respectful, kind, and flexible. You avoid making assumptions about people and are mindful of how our work, language, and actions impact our study participants and the communities we serve.
High Quality Work: You are reliable and take initiative. You pay attention to the details and ask for help when needed.
Professional Growth: You are curious and excited to learn new things. You own up to mistakes, ask questions, and are receptive to feedback.
Work/Life Balance: You approach your work with a positive attitude, value self-care, and communicate honestly about your workload.
Must adhere to all of BMC's RESPECT behavioral standards.
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ************************* or call ************ to let us know the nature of your request.
Compensation Range:
$15.14- $21.15
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
$15.1-21.2 hourly Auto-Apply 17d ago
Manager, Risk Adjustment Coding
Boston Medical Center 4.5
Remote job
The Manager of Risk Adjustment Coding manages the day-to-day operations of the Risk Adjustment Coding Team. This position is responsible for the development, implementation and performance of workflows for auditing electronic medical records aimed at improving the health and well-being of patients and proper identification of Chronic Disease Conditions as well as working to create a unique data and reporting model to capture and optimize ICD-10 reporting to Payers to improve quality for our patients and reduce healthcare costs. The incumbent is a working Manager and determines the appropriate ICD10-CM diagnoses codes based on clinical documentation that follows the Official Guidelines for Coding and Reporting and Risk Adjustment guidelines for risk adjustment and Hierarchical Condition Categories (HCC). Risk adjustment coding relies on ICD-10-CM coding to assign risk scores to patients.
Position: Manager, Risk Adjustment Coding
Department: Clinical Documentation
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
In partnership with key stakeholders, supports management of oversight of Coders and continuously works to improve people, process, and technology across the function
Works in partnership with Value Based Care Team to manage accurate and compliant coding practices, find opportunities for documentation improvement, optimize risk adjustment processes, and support revenue cycle management
Applies knowledge of key business drivers and the factors that improve the Risk Score Management departmental performance and anticipates business and regulatory issues and trends to identify improvements
Actively contributes to the strategic direction for Risk Coding and collaborates with internal and external partners to lead volume and ensure adherence to agree upon SLAs
Communicates relevant changes in performance, market trends, health care delivery systems, and legislative initiatives impacting execution of team goals to team(s)
Establishes KPIs for Risk Coding functions; ensures the implementation of action plans where performance is not meeting expectations
Maintains current knowledge of regulatory and compliance changes impacting Risk Coding operations, and ensures all employees are appropriately educated
Provides guidance and oversight for Risk Coding methodology, performance, and workflows
Identifies and solves complex, operational, or cross-functional problems using the appropriate resources within or outside the department
Facilitates projects and conversations within BMCHS to share and develop standard processes
Develop and implement quality improvement initiatives, examples include; conducting regular audits, educating coders/clinicians, and monitoring KPIs for improvements
Ensure compliance with all applicable Federal, State and/or County laws and regulations related to coding and documentation guidelines for Risk Adjustment.
Conduct reviews for clinical indicators and query providers to capture the severity of illness of the patient.
Measure Providers' performance on important aspects of care and service.
Facilitates and coordinates reporting to leadership within the organization as requested
Provides clear, concise and professional communication to varying audiences depending on the project and its goals.
Supports the RA Team in a positive manner with emphasis on providing excellent service to all patients, providers, internal and external customers.
Communicates to Manager and IT Department regarding defects identified in the reporting systems or data base, suggests performance improvement opportunities and tracks through completion to insure revenue capture.
Demonstrates excellent time management, attends and contributes to required meetings.
Demonstrates the ability to train new staff or provide ongoing education and training to existing staff along with regularly performing quality reviews and including feedback on opportunities for improvement to the Risk Coding team.
Additional duties as required.
Must adhere to all of BMC's RESPECT behavioral standards
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION:
Associates degree required, Bachelor's degree preferred
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
Coding Certification from American Academy of Professional Coders (AAPC) or American Health Information Management Association (AHIMA) is required. Certification may include Certified Risk Adjustment Coder (CRC) or Certified Professional Coder (CPC) and/or Certified Clinical Documentation Specialist- Outpatient or Certified Documentation Expert Outpatient (CDEO) Certified Coding Specialist (CCS), or Certified Coding Specialist Physician-Based (CCS-P), or a Certified Coding Associate (CCA), or Risk Adjustment Coder (RAC), or Registered Health Information Technician (RHIT), Registered Health Information Administrator (RHIA) required
EXPERIENCE:
Minimum of four (4) years progressive coding and/or coding leadership experience in Risk Adjustment Coding
KNOWLEDGE AND SKILLS:
Willing to work as a team - innovation and collaboration is a priority
Experience with an Electronic Medical Record (EMR), EPIC preferred
Knowledge of AHA coding guidelines and methodologies: HCC's and other RA methodologies, ICD-10-CM coding guidelines, Office of Inspector General (OIG) and Federal and State regulations
Extensive knowledge of medical terminology, anatomy, and pathophysiology, pharmacology, and ancillary test results
Strong organization and analytical thinking skills - detail oriented
Proficient with Microsoft Office applications (Outlook, Word, Excel)
Demonstrates critical thinking skills, able to assess, evaluate, and teach
Self-motivated and able to work independently without close supervision
Strong communication skills (interpersonal, verbal and written)
Medical Record audits and review
Familiarity with the external reporting aspects of healthcare
Familiarity with the business aspects of healthcare, including prospective payment systems
Proficient with computer applications (MS Office etc.), Excellent data entry skills
Strong knowledge of health records, computerized billing and charging systems, Microsoft applications, data integrity, and processing techniques required.
Excellent organizational skills, including ability to multi-task, prioritize essential tasks, follow-through and meet timelines.
Ability to work with accuracy and attention to detail
Ability to solve problems appropriately using job knowledge and current policies/procedures.
Ability to work cooperatively with members of the healthcare delivery team and staff, ability to handle frequent interruptions and adapt to changes in workload and work schedule and to respond quickly to urgent requests.
Must be able to maintain strict confidentiality of all personal/health sensitive information and ensure compliance of HIPAA rules and regulations.
Compensation Range:
$72,500.00- $105,000.00
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
$72.5k-105k yearly Auto-Apply 34d ago
Outpatient Financial Counselor Quincy - 24 Hours M-W 8:30AM-5P U
Boston Medical Center 4.5
Remote job
Under the general direction of PFC Manager, the Quincy Outpatient Financial Counselor (OPFC) has a dual role to help vulnerable BMC patients to access healthcare coverage and to preserve and protect BMC revenue by securing payors to reduce uncompensated care. The Quincy OPFC serves as an advocate and navigator, assisting low-income, uninsured and underinsured patients apply for financial assistance programs and secure healthcare coverage. As a Certified Application Counselor, the Quincy OPFC will respond to call center inquires and manage self-pay patient work ques to identify and contact patients in need of financial counseling services. The Quincy OPFC will engage patients, by phone and/or in writing, to screen for eligibility and provide enrollment assistance to secure insurance coverage through MassHealth, Out of State Medicaid, HSN, or BMC's Charity Care Program. The Quincy OPFC is responsible for initiating new applications and assisting with program renewals; for educating patients about health insurance options and eligibility requirements; and for updating patient demographic information, opening financial trackers, and documenting all efforts made to assist patients in applying for insurance coverage. The Quincy OPFC will embody BMC's mission, vision, and values and follow policy and procedure regarding BMC's billing and collection practices and the Certified Application Counselor Designation Agreement between BMC and MassHealth.
Position: Outpatient Financial Counselor Quincy
Department: Financial Counseling
Schedule: Part Time, 24 Hours M-W 8:30AM-5P U
ESSENTIAL RESPONSIBILITIES / DUTIES:
Demonstrates respectful personal conduct and utilizes AIDET when engaging patients and visitors.
Completes MassHealth's curriculum for Certified Application Counselor and renews certification annually.
Provides information about the full range of medical and dental insurance programs available through the Health Insurance Exchange (HIX).
Interviews patients, in a language and manner best understood, to determine eligibility and communicate enrollment options and plan benefits for which patients qualify. Answers questions about Qualified Health Plans (QHP) and Qualified Dental Plans (QDP). Explains subsidized Qualified Health Plans available through premium tax credits or informs patients of expected out-of-pocket expenses, co-pays, and deductibles when applicable.
Utilizes protected software programs to determine patient eligibility for MassHealth, Health Safety Net, ConnectorCare, and other insurance carriers and assists with enrollment process.
Initiates communication with patients, by phone, mail, or email, , to initiate new applications or plan renewals for health insurance coverage. Informs patients of important deadlines, effective dates for coverage, and required documentation to determine eligibility.
Scans MassHealth applications and supporting verification documents into HIX and patients' Epic record.
Documents in Epic the status of all applications initiated by adding a financial tracker and recording actions taken and follow-up efforts required to complete and submit for processing.
As requested, assists patients with enrolling in an ACO or changing selection of ACO, to ensure continued access to covered services.
Provides voter registration information and registration assistance as needed; completes appropriate patient declination form for applicants as requested.
Validates and updates active insurance coverage in the hospital registration and billing system on accounts with covered dates of service.
Assists patients with billing questions or concerns. For patients deemed ineligible for financial assistance programs, provides information regarding self-pay discount and payment plan options.
Collects and posts payments for balances related to self-pay, Ad-Hoc, and Flat Fee contracts in accordance with BMC policy and procedure for collection practices.
Interacts with numerous departments to resolve insurance and billing questions e.g., Customer Service, Pharmacy, Social Service, Case Management, Patient Accounts ,Clinic Staff, Unit Nursing staff, professional billing etc.
Provides pricing estimates for elective services, as requested, if patient is uninsured or if services are uncovered by payor.
Understands and adheres to rules established by the BMC Credit and Collection Policy.
Assists patients with confidential applications for protected services, adding account notes to notify others of the patient's protected status.
Assists patients with medical hardship and confidential applications, obtaining and submitting verification documents and applicable medical bills required to apply and make a determination of eligibility.
Responds to telephone calls in a courteous manner. Responds promptly to all inquiries from staff, patients, and general public. As needed, refers callers to other departments or resources deemed appropriate for resolution.
Presents and interacts respectfully and professionally with BMC patients, visitors, and other team members; works cooperatively and respectfully with other departments and disciplines across the organization.
Maintains daily written reports of work activity to document patient enrollments and outcomes; patient complaints and resolutions; patient declinations, etc.
Demonstrates superior customer service standards.
Participates in regular staff meetings and scheduled trainings to maintain required core competencies.
Serves as a resource and subject matter expert regarding financial assistance programs. Provides education and advisement on health insurance options and enrollment requirements for other hospital departments, community health centers, community leaders and other personnel as needed.
Under the direction of PFC Manager, assists with the orientation, including shadowing of new staff as assigned.
Validates and/or updates demographic and income information in HIX portal for “known” patients with prior history of program eligibility.
Validates patients' active insurance coverage and updates current plans in Epic.
Collects and posts payments on accounts with outstanding balances. Maintains and closes Epic Cash Drawer and documents transactions in patients' financial trackers.
Schedules tasks for Financial Counseling Enrollment Coordinators, (FCECs) to conduct patient follow-up on pending applications to ensure that required documents are obtained and applications are completed and submitted timely to secure retroactive coverage.
Protects patient and family confidentiality.
Performs other duties and tasks as assigned.
JOB REQUIREMENTS
EDUCATION:
High School diploma with 3-5 years of strong customer service experience in healthcare or human services setting required; Bachelor's degree strongly preferred. Bilingual persons and persons with hospital and/or healthcare experience strongly preferred.
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
Must complete MassHealth's curriculum for Certified Application Counselor, (CAC) and maintain certification renewal annually. Individual must complete training and obtain CAC certification within 45 days of hire date.
EXPERIENCE:
Work experience to include 2-3 years of strong customer service experience, preferably in a healthcare or human services setting; Bachelor's degree strongly preferred. Bilingual persons and persons with hospital and/or healthcare experience strongly preferred.
KNOWLEDGE AND SKILLS:
Demonstrates professionalism, maturity, and confidence needed to work effectively in a diverse, multi-cultural, and decentralized environment.
Displays strong, consistent communication skills, (oral and written), interpersonal skill, and record keeping skills.
Demonstrates knowledge and understanding of eligibility criteria and application process for programs offered through MassHealth, Health Safety Net, ConnectorCare, and BMC's Charity Care Program.
Displays strong organizational skills with ability to manage multiple tasks simultaneously; prioritize work assignments appropriately; and complete follow up task timely.
Demonstrates strong work ethic and ability to meet performance goals for productivity and outcomes with minimal direct supervision.
Demonstrates critical thinking and sound judgment in addressing and resolving barriers, issues, or concerns identified.
Requires strong technical computer skills and proficiency in utilizing Epic and external database systems to research cases and successfully assist patients in securing active coverage.
Displays exceptional customer skills and the ability to engage patients, family members, and team members respectfully, with empathy and cultural sensitivity.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
$45k-53k yearly est. Auto-Apply 60d+ ago
Epic Application Analyst II
Boston Medical Center 4.5
Remote job
The Applications Analyst II is a business specialist and technology generalist responsible for aligning technology solutions with business strategies.The Applications Analyst II is responsible for proactively identifying opportunities to apply technologies to business processes by informing and advising customers on information system technologies' functionality, costs, benefits, and implementation requirements. The Applications Analyst II functions as technical liaison and broker of services with various vendors. The Applications Analyst II must develop and maintain credibility and effective working relations with both customer management and IT personnel.The Applications Analyst II must demonstrate an understanding of business problems, as well as IT strategies, issues, and priorities. This position requires forward-thinking individuals who seek opportunities to apply technology to improving business processes within strategic system goals.
Position: Epic Application Analyst II
Department: EHR
Schedule: Full Time
Epic Analysts:
Upon hiring, successful completion of Epic's certification program must be completed within 6 weeks of taking the last class for the supported application.
Primary Job Responsibilities
Epic Mobile Applications (Haiku, Canto)
Design, build, and test Epic's mobile applications to support clinical workflows
Collaborate with clinical and operational stakeholders to gather requirements and translate them into functional specifications
Provide ongoing maintenance, including upgrades, patches, and troubleshooting of application issues
Develop and maintain detailed documentation for configuration decisions, workflows, and training materials
Dragon Medical One Integration
Design and implement integration strategies between Epic's mobile applications and DMO
Collaborate with Nuance representatives to ensure smooth integration and address any technical challenges
Upgrade Coordination: Plan and oversee the upgrade processes for DMO, ensuring minimal disruption to end-users
PowerMic Configuration: deploy PowerMic in coordination with devices team
Integration Support: Provide technical support for DMO integrations with Epic and other third-party systems, addressing any challenges and ensuring seamless data flow and functionality
Desktop Peripheral Devices Administrator
Establish ownership across EHR and IT teams for devices associated with hospital business and clinical functions
Develop and maintain testing strategies, process and execution for devices
Own troubleshooting, updates and best practice configuration standards
Maintains vendor relations
Coordinates floor support of devices with Field Services teams
Integrates with other Epic teams for top quality support
Epic Printing Administrator
Develops understanding of all Epic printing workflows
Coordinate configuration and troubleshooting across Epic application and Infrastructure teams
Technical Dress Rehearsal (TDR) main resource for planning and execution
Business Continuity (BCA) Lead
Understands technical and Epic understanding for successful BCA machine implementation
Manages BCA Configuration tool, working with application teams to ensure build integrity
Owns troubleshooting and ongoing maintenance using BCA System Pulse and other tools
JOB REQUIREMENTS:
EDUCATION:
Associate's degree (or equivalent combination of formal education and experience). Bachelor's degree preferred.
EXPERIENCE:
Requires at least 2 + years relevant experience in either of the following: Business systems analysis, preferably across multiple hardware and software platforms or Business unit experience that includes working closely with IT in the development and implementation of systems.
Previous experience in business process re-engineering or process improvement is desirable, involving broad-based information systems and utilizing tools and techniques to effect business change is preferred.
Experience in the strategic use of technology in managing and growing a business is preferred.
Experience in organizing, planning, and executing projects from vision through implementation, involving internal personnel, contractors, and vendors. HL7 knowledge is a plus is preferred.
KNOWLEDGE AND SKILLS:
Knowledge of the assigned business area's products and processes.
Strong technical knowledge and ability to express complex technical concepts in terms that is understandable to the business.
Understanding of project management concepts in planning and implementing multiple projects in a cross functional environment.
Strong written communication skills, including project documentation and technical writing.
Strong verbal communication skills while interacting with team members, other teams in the IT department, end users, and/or other departments throughout the organization
Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans.
Ability to solve problems often spanning multiple environments in a business area.
Understanding of how IT affects an organization and ability to link it to redesigned business process
Ability to be a team player; flexible, friendly, congenial, and enthusiastic.
Proficiency in Microsoft Office products.
Compensation Range:
$66,500.00- $96,500.00
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
$66.5k-96.5k yearly Auto-Apply 51d ago
Pre-Service Center Registration Supervisor
Boston Medical Center 4.5
Remote job
Under the direction of the Manager of Pre-Service Center, the Supervisor will direct the daily operations and personnel of the pre-registration and financial clearance functions for both the hospital, Boston Medical Center and medical group, Boston University Medical Group. Supervise the day to day operations of pre-registration and financial clearance, ensuring compliant patient interaction and timely and accurate workflow processes. Monitors performance and quality measures. The Supervisor has expert level knowledge in patient access, registration and scheduling processes, policies and procedures and an expansive understanding of Epic applications and system edits. Collaborates with all levels of the organization to ensure policies and procedures support both operational needs and service standards to support the organizational vision and mission.
The Supervisor is self-directed and ensures projects and initiatives align with departmental goals and oversees development and implementation of best practice policies for Pre-Service Center operations, patient registration, and education/training. The Supervisor is responsible for assisting Pre-Service Center Leadership with quality and productivity assessments and training team members. Performs internal quality assessment reviews on internal processes to ensure compliance with policies and procedures. Monitor and ensure team members efficiently work accounts within EPIC, deliver an exceptional patience experience with each interaction and effectively leverage relevant tools for timely resolution resulting in appropriate reimbursement and data integrity.
The Supervisor promotes continuous improvement of the overall performance of the team by proactively identifying problems and proposing solutions, and serving as a role model for customer service and team member engagement at all times. The Supervisor provides moderate level analytical support, leads middle level projects/campaigns and develop detailed resolution plans. The Supervisor creates a positive, constructive, and supportive relationship between revenue cycle colleagues and internal and external customers.
Position: Pre-Service Center Registration Supervisor
Department: Ambulatory
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
Perform on-going quality assessments for the Pre-Service Center employees to ensure accurate completion of accounts being held due to EHR system edits and exceptional customer service is delivered with every interaction.
Act as a Tier 1 support resource for the Pre-Service Center representatives for complicated scenarios and if/when compliance issues occur. Intervenes to handle sensitive patient issues or situations when a patient is not satisfied with a team member's response to a particular problem. Escalates problems to Pre-Service Center Manager when appropriate.
Analyzes and monitors key performance metrics to effectively identify key trends, implement corrective actions and effectively communicating outcomes to senior management.
Monitors the accuracy and build of Epic workflows and partners with Epic IT to implement system workflow changes.
Develops and maintains process workflows, presentations or other educational material on correct patient registration and customer service processes.
Leverages functionality of revenue cycle EPIC application to increase accuracy of the registration process, reduce denial rates and increase cash collections, through implementation of rules and edits.
Uses data and reports to perform root cause analysis to identify areas of opportunities and recommend solutions to drive process improvement on the front end revenue cycle and collaborate with other revenue cycle teams to ensure successful implementation.
Monitors daily performance including team member coaching, quality, speed, accuracy and customer service (both internal and external).
Collaborates with cross-functional teams across Operations, Reimbursement, Compliance and Revenue Cycle to drive Patient Registration priorities.
Participates as a team member on cross-functional project teams in support of moderate projects related to existing and new revenue initiatives to increase reimbursement and provides support for projects in which Revenue Cycle leadership and key stakeholders are involved. Effectively communicate issues and results via multiple media including in-person meetings, workgroups, verbal communication, email and presentations.
Track Epic workqueue data metrics, and associated issues. Executes workflow processes to correctly identify deficiencies. Formally prepares and presents findings in an efficient and effective format to Pre-Service manager with recommendations on corrective actions.
Helps to develop and mentor Pre-Service Center Representatives to ensure optimal performance and service delivery excellence.
Personally provides staffing coverage when needed, effectively performing the duties and responsibilities of the position(s) he/she oversees.
Serves as a patient registration subject matter expert to internal and external team members.
Assists department leadership with administering corrective action to employees when necessary.
Assists with the recruitment of team members by interviewing candidates and providing feedback to departmental leadership.
Provides training and orientation to new team members.
Contributes to colleague annual performance appraisals and competency assessments with measurable data and/or specific examples of performance.
Utilize Hospital's Core Values as the basis for decision making and to facilitate hospital mission.
Follow established hospital infection control and safety procedures.
Perform other duties as needed and required.
Must adhere to all of BMC's RESPECT behavioral standards.
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION:
Associates Degree in Business/Healthcare related field or equivalent work experience required. A Bachelor's degree in Business/Healthcare related field preferred.
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
NAHAM's CHAA or CHAM certification preferred or must obtain within 12 months of employment.
EXPERIENCE:
Minimum 5 years' experience in the Revenue Cycle; Patient Access and/or Patient Financial Services and experience with hospital registration and scheduling systems required. 5-8 years of experience in a lead, supervisory or management role.
KNOWLEDGE AND SKILLS:
Technical
Extensive working knowledge of patient access and how it relates to the Revenue Cycle and supporting applications to include but not limited to EPIC, Avaya, etc.
Proven track record of successfully promoting quality, accuracy and exceptional customer service.
Highly skilled experience and knowledge of Windows-based software required, including but not limited to Microsoft Outlook, Word, PowerPoint and Excel.
Solid understanding of supervisory/managerial techniques and principles, in order to manage patient registration activities.
Proficient skills to collect, organize and analyze data, produce actionable reports and recommend improvements and solutions.
Leadership
Experience mentoring and guiding team members whose focus is on patient registration and customer service initiatives, workflows and processes.
Proven track record of success in improving revenue cycle performance and customer service.
Demonstrated leadership skills, with ability to work with multi-departmental teams, peers and third party vendors.
Demonstrated ability to set vision and motivate stakeholders to realize the vision.
Solid understanding of business environment and operations.
Experienced in auditing, training and communicating revenue cycle registration and scheduling regulations and concepts.
Ability to lead cross-departmental and cross-functional team, and participate in the organization and execution of projects.
Excellent oral and written communication skills.
Ability to communicate effectively with both technical and non-technical people.
Management
Demonstrated leadership skills including project management, prioritization, team building, time management, customer service, and conflict resolution.
Demonstrated ability to supervise all aspects of revenue cycle patient registration, access and scheduling operations in partnership with leadership.
Ability to manage effectively across multiple tasks and projects under time and resource constraints.
Ability to guide individuals and groups toward desired outcomes, setting high performance standards and delivering high quality services.
Ability to lead a diverse group of team members, including managing through difficult situations, valuing differences, and leveraging strengths.
Compensation Range:
$49,500.00- $71,500.00
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
$49.5k-71.5k yearly Auto-Apply 50d ago
Certified Social Worker (CSW)
St. Elizabeth Healthcare 4.3
St. Elizabeth Healthcare job in Erlanger, KY
Job Type: Regular Scheduled Hours: 40 Reports to the Social Work Manager, the Certified Social Worker (CSW) is a member of the Care Coordination - Integrative Care team and located in the primary care office to provide integrative mental health care services to patients of the care practice. The CSW is primarily responsible for face to face comprehensive biopsychosocial assessments and collaborate with the patient's primary care physician and other medical staff to determine diagnosis and treatment through brief therapy and strive for a healthy mental health outcome.
The nature of this practice will consist of working with children, adolescent, adult and geriatric patients who present with emotional disorders and mental illness in a primary care setting. The CSW will be provided in-house individual and group supervision until the CSW obtains a clinical licensure of a LCSW.
Job Description:
BENEFITS:
* No Nights, Holidays, or Weekends.
* Paid Time Off
* Medical, Dental, and Vision
* 403b with Match
* Opportunity for Career Growth
REQUIRED SKILLS AND KNOWLEDGE:
* Demonstrated ability to work successfully in a team-based decision-making culture.
* Demonstrated ability to work independently resulting in effective outcomes and on-time performance.
* Experience in planning and coordinating multi-disciplinary communications strategies, strategic initiatives, and events.
* Must respond and follow through to requests from customers promptly.
* Must work carefully and precisely with attention to detail.
* Must utilize resources wisely.
* Performs duties willingly and with initiative. Shares necessary information so co-workers can do the same.
* Cooperates with other departments and work groups.
EDUCATION:
Minimum: MSW degree accredited program, Certified Social Worker (CSW)
LICENSES AND CERTIFICATIONS:
Minimum: Class D driver's license
Certified Social Worker (CSW - KY; with preference for additional licensure in OHIO/IN as LSW)
YEARS OF EXPERIENCE:
0-2 years of social work experience in mental health; prefer medical social work experience
FLSA Status:
Exempt
Right Career. Right Here. If you have a passion for taking care of the community and are interested in Healthcare, you will take pride in the level of care we provide at St. Elizabeth. We take care of patients and each other.
St. Elizabeth Physicians is an equal opportunity employer and will not discriminate on the basis of race, color, sex, religion, national origin, ancestry, disability, age or any other characteristic that is protected by state or federal law.
$44k-53k yearly est. Auto-Apply 35d ago
Virtual Observer- Nights 36 Hours 7PM-7AM
St. Elizabeth Healthcare 4.3
St. Elizabeth Healthcare job in Fort Thomas, KY
Job Type: Regular Scheduled Hours: 36 Reports to the Manager of Virtual Health Inpatient, the Virtual Observer (VO) plays a critical role in patient safety by remotely monitoring patients requiring continuous observation. This position works from a centralized unit at the Ft Thomas Hospital while collaborating with the healthcare team located at all the hospital campuses across the system. The VO will provide observation of the patient at risk for falls, confusion, combativeness, or other behaviors as indicated working to ensure the patient is kept safe while in their hospital room. The VO must demonstrate respect, dignity, kindness, and empathy in each encounter with all patients, families, visitors, and other employees.
Job Description:
Job Title: Virtual Observer
Shift: Nights 36 Hours 7PM-7AM
Starting at $15.00 per hour, Plus Shift Differential for eligible shifts
BENEFITS:
* Working in a Centralized Unit based out of the St. Elizabeth, Ft. Thomas Hospital
* Paid Training
* Growth Opportunities
* Paid Time Off
* Medical, Dental, and Vision
* 403b with Match
* Opportunity for Career Growth
DUTIES AND RESPONSIBILITES:
* VO will provide observation of the patient at risk for falls, confusion, combativeness, or other behaviors as indicated. Acts within all policies. Will communicate and redirect patients to keep them safe until the nursing staff arrives in the event of escalation. Does not discuss patient care with anyone including family and ensure confidentiality of patient information. Understands layout of the unit for emergency needs. Will document observations as needed in the medical record.
* Continuously observes patient behavior, mental status and activities. Notifies Bedside team of any changes or unusual occurrences. Demonstrates ability to identify patient behaviors that require intervention. Responsible for observation of high-risk patients as assigned. Must maintain positive patient communication.
* Is sensitive to unique needs of the patients and remains flexible to meet those needs while prioritizing patient safety.
* Supports and maintains a culture of safety and quality. Performs safety checks at scheduled times and documents appropriately.
* Performs other duties as assigned to assist in the patient treatment effectiveness and ensure the patient is safe.
REQUIRED SKILLS AND KNOWLEDGE:
* Strong communication skills
* Ability to work independently, interdependently and set priorities
* Demonstrates the ability to accept and adapt to change
* Understand the need for assistance in the event of patient distress.
* Basic computer proficiency
OTHER REQUIRED SKILLS AND KNOWLEDGE:
* Previous healthcare experience
* Familiar with electronic medical records
* Strong computer proficiency
EDUCATION:
Required: High School Diploma or Equivalent
YEARS OF EXPERIENCE:
N/A
LICENSES AND CERTIFICATIONS:
N/A
FLSA Status:
Non-Exempt
Right Career. Right Here. If you have a passion for taking care of the community and are interested in Healthcare, you will take pride in the level of care we provide at St. Elizabeth. We take care of patients and each other.
St. Elizabeth Physicians is an equal opportunity employer and will not discriminate on the basis of race, color, sex, religion, national origin, ancestry, disability, age or any other characteristic that is protected by state or federal law.
$15 hourly Auto-Apply 6d ago
PGY2 Ambulatory Care Pharmacy Resident 2026-2027
St. Elizabeth Healthcare 4.3
St. Elizabeth Healthcare job in Edgewood, KY
Engage with us for your next career opportunity. Right Here. Job Type: Regular Scheduled Hours: 40 PGY2 residency programs build upon Doctor of Pharmacy (PharmD) education and PGY1 pharmacy residency training to develop pharmacist practitioners with knowledge, skills, and abilities as defined in the educational competency areas, goals, and objectives for advanced practice areas. Residents who successfully complete PGY2 residency programs are prepared for advanced patient care or other specialized positions, and board certification in the advanced practice area, if available.
Pharmacy Residents are responsible for medication-related care of a wide range of patients, with an emphasis on accurate, efficient dispensing and distribution; clinical monitoring; and therapeutic interventions that improve patient outcomes. Pharmacy Residents will assist with providing medication-related information and education to other healthcare professionals. Pharmacy Residents will assist with Quality Improvement Projects that will benefit the health system in improving patient outcomes and medication use processes. Pharmacy Residents will assist with medication use evaluations to optimize the budget. All functions are performed in accordance with standard written procedures, guidelines, and state and federal regulations.
Pharmacy Residents must demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Job Description:
Pharmacy Operations
* Compounds and Dispenses Pharmaceuticals: Ensures timely dispensing of appropriate quantities of the correct medication. Supervises compounding according to USP standards, verification of ingredient compatibility, verification of content, and verification of appropriate labeling including expiration dating. Checks all medication prior to final dispensing for direct patient administration, for distribution via automated dispensing cabinets and for floor stock dispensing. Uses barcode technology when possible to insure accurate dispensing. Supervises the repackaging of medication including verification and documentation of lot numbers, expiration dates, and the names of individuals involved in the process. Required double checks completed when appropriate to ensure patients receive the correct medication in the correct dose.
* Controlled Substance Accountability: Participates in and supervises the receipt, dispensing and distribution of controlled substances through the use of C-II Safe, automated dispensing system, CDARs, internal perpetual inventories, Anesthesia Stations, Anesthesia Boxes and anesthesia waste logs. Ensures inventories are accurate, reconciles anesthesia waste and participates in the resolution of controlled substance inventory discrepancies including provision of automated dispensing system activity reports to nursing. Reconciles the automated dispensing system vs. CII Safe report to ensure the appropriate disposition of controlled substances to automated dispensing systems. Ensures compliance with state and federal controlled substance regulations.
* Medication Use Safety Initiatives: Detects and reports in a timely manner variances in dispensing on internal variance report forms or in MIDAS, as appropriate. Identifies opportunities and participates in departmental efforts to increase the safe use of medications (e.g. clear labeling, new look-alike, sound-alike medications and EMR improvements / corrections). Identifies and reports suspected adverse drug reactions in MIDAS. Provides information that can be used to assess safe use of medication. Detects and reports medication errors in a complete, accurate and timely manner with a goal of reducing the incidence of medication errors.
* Supervises and Directs Interns and Technicians: Provides active direct supervision and mentoring of Interns and Technicians as guided by ICARE values. This includes monitoring timely completion of tasks, redirection of staff to meet patient needs and encouraging use of the AIDET model in interaction with staff, patients and visitors. Reports behavior not responsive to direct intervention to the leadership team. Participates in performance appraisals of those supervised.
Clinical Pharmacy
* Medication Order Verification: Reviews and interprets medication orders from licensed prescribers or their agents, ensuring that they meet the requirements of a complete medication order. Ensures that the medication and the ordered dose are appropriate for the patient's condition. Assesses drug interactions, allergy alerts, duplication of therapy and potential therapeutic interactions. Obtains clarification from the prescriber for any medication order that is incomplete or that has the potential to result in a suboptimal therapeutic outcome. Provide the prescriber with appropriate therapeutic alternatives. Performs a second verification of medication orders for pediatric patients and of chemotherapy orders.
* Therapeutic Clinical Monitoring: Actively participates in the ongoing monitoring of medication therapy in compliance with approved hospital protocols. Directs medication therapy within the bounds defined by protocols. Contacts prescribers as needed with therapeutic alternatives to optimize the patient's care and yield safe, cost-effective us of medication. Documents medication therapy assessments and recommendations in the patient's chart using iVents and progress notes, keeping the interdisciplinary team apprised of pharmacy related assessments and interventions. Documents clinical pharmacy activity on department specific monitoring forms to facilitate intradepartmental communication and optimize clinical activities among the pharmacy staff.
* Drug Information: Provides accurate, adequate, and timely drug information to the medical staff, nursing staff, and patients. Serves as a mentor for Pharmacy Interns. Develops and provides education to hospital staff and patients to have a positive impact on the patient outcomes. Provides in-service education through Pharmacy Grand Rounds for the pharmacy staff to maintain and develop their skills and knowledge regarding pharmaceutical care.
* Maintains Professional Competency: Maintains licensure. Completes all departmental competency/skills assessment requirements. Maintains current knowledge of pharmacy practice to ensure accurate, up-to-date drug therapy for the patient.
PGY2 Pharmacy Residency Program
* Quality Improvement Research Project and Medication Use Evaluation: Completion of a quality improvement research project and a medication use evaluation are required components of the residency program. The purpose of these projects is to introduce the resident to formal approaches of analyzing, evaluating and improving medication-use processes, pharmacy department policy or procedure, and clinical practice.
* Precepting: Provide professional and practice-related training to meet learners' educational needs. Employ appropriate preceptor role for learning scenarios. Provides timely, constructive, and criteria-based feedback to learner, including actionable steps for continued growth and improvement.
* Leadership: Demonstrate leadership skills that contribute to departmental and/or organizational excellence in the advancement of pharmacy services. Demonstrate leadership skills that foster personal growth and professional engagement.
* Program Recruitment: Assist residency program leadership with recruitment of sound PharmD candidates who will be successful in the training environment, attain professional competence, contribute to the advancement of profession of pharmacy, and support the organizations' mission and values.
Other Duties
* Performs other duties as assigned.
Education, Credentials, Licenses:
* The resident must have completed, an ASHP-accredited PGY1 pharmacy residency program or one in the ASHP accreditation process.
* A graduate or candidate for graduation of an ACPE accredited degree program (or one in process of pursuing accreditation) or have a Foreign Pharmacy Graduate Equivalency Committee (FPGEC) certificate from the NABP
* Eligible for Kentucky Pharmacist licensure
Specialized Knowledge:
* Problem solving and critical thinking skills
* Excellent communication skills
* Familiar with Current Best Practice Standards (ASHP)
Kind and Length of Experience:
FLSA Status:
Exempt
Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
$24k-27k yearly est. Auto-Apply 60d+ ago
Clinical Neuropsychologist
St. Elizabeth Healthcare 4.3
St. Elizabeth Healthcare job in Crestview Hills, KY
Clinical Neuropsychologist Psychologist wanted for a growing behavioral health department within large health system located in the greater Cincinnati area. We are located 20 minutes from downtown Cincinnati and CVG International Airport. Live and work within 30 minutes of skiing, water sports, hunting, hiking, professional arts and theaters, museums, arts venues, professional sports, and 5 universities.
Clinical responsibilities in this position will include providing neuropsychological services to adult outpatients with a variety of medical and neurological conditions. The psychologist works closely with physicians and other clinicians in a team approach to patient care. This is a highly visible position where the psychologist creates a positive impression through interactions with patients, physicians, other health care providers, and the public.
Why join St. Elizabeth Physicians?
* Be part of a multidisciplinary outpatient behavioral health practice within a collegial atmosphere that includes psychiatry, social work, neuropsychology.
* Excellent support staff.
* Competitive compensation and benefits package that includes concierge service, HSA contributions and 401 K match.
* Annual incentive bonus, cell phone stipend, malpractice insurance provided.
* Generous paid time off and continuing education support.
* Flexible scheduling, 4-day or 5-day work week. No evenings or nights, or emergency on-call. In-person and telehealth service delivery.
* Pursue your professional interests and clinical specialty with control over your caseload and referrals.
* Peer support through case consultation groups, team meetings, and peer: peer consultation.
* Public student loan forgiveness (PSLF).
Minimum:
Doctorate degree in Clinical Psychology Completed an APA-accredited clinical psychology internship
At least 2 years of post-doctoral training and/or relevant experience in neuropsychology
You must be licensed or license eligible in Kentucky
St. Elizabeth Physicians is a physician led multi-specialty physician group organization consisting of 522 physicians, 327 advanced practice providers and more than 2,200 non-provider associates. We are very proud of our culture around physician wellness and our high physician engagement and satisfaction scores. St. Elizabeth Physicians serves more than 364,000 patients in our more than 165 conveniently located practices in Kentucky and Indiana. In partnership with St. Elizabeth Healthcare, we are transforming how care is delivered in our region.
We are a mission and values driven organization, focused on patient-centered care, accountability, community, innovation, teamwork and excellence. St. Elizabeth is a regional healthcare provider continually recognized as one of the nation's best. We are also a proud member of the Mayo Clinic Care Network. This network provides access to proven protocols, eConsults and unparalleled experience. It supports our mission to ensure our patients receive comprehensive and compassionate care - anywhere. St. Elizabeth Physicians is an Equal Opportunity Employer and values the diversity of our associates.
About St. Elizabeth:
St. Elizabeth Physicians is a physician led multi-specialty physician group organization consisting of 517 physicians, 334 advanced practice providers and more than 2,000 non-provider associates. We are very proud of our culture around physician wellness and our high physician engagement and satisfaction scores. St. Elizabeth Physicians serves more than 409,000 patients in our more than 121 conveniently located practices in Kentucky, Indiana and Ohio. In partnership with St. Elizabeth Healthcare, we are transforming how care is delivered in our region.
We are a mission and values driven organization, focused on patient-centered care, accountability, community, innovation, teamwork and excellence. St. Elizabeth is a regional healthcare provider continually recognized as one of the nation's best. Our mission is to ensure our patients receive comprehensive and compassionate care - anywhere. St. Elizabeth Physicians is an equal opportunity employer and will not discriminate on the basis of race, color, sex, religion, national origin, ancestry, disability, age or any other characteristic that is protected by state or federal law.
$59k-80k yearly est. Auto-Apply 60d+ ago
Contracts Specialist
Boston Medical Center 4.5
Remote job
The Contract Specialist is responsible for the lifecycle management of low to moderate risk vendor goods and services agreements, maintains applicable contract records, correspondence, and files, and monitors contracts for expiration taking action to amend, extend, or close-out as appropriate.
Position: Contracts Specialist
Department: Supply Chair Corp Procurement
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
Handles routine or standard form contract agreements and related documentation in accordance with established contract policies and procedures; executes low to moderate risk contracts.
Able to negotiate basic business terms in accordance with prescribed templates and guidelines.
Reviews solicitations and prepares routine response for proposals, bids, and contract modifications.
May prepare basic requests for proposal, information or quotation as directed.
Prepares and administers routine correspondence, negotiation memoranda, and contract documentation to ensure timely and coordinated submittal.
Prepares, organizes and maintains contract records and files to ensure business continuity and optimization of the contract lifecycle management and ERP systems.
Documents contract performance and compliance where required, escalates non-conformance to leadership for follow up.
Communicates contract policy and practice to internal business teams; ensures contract review, approval and execution in accordance with guidelines and policies.
Assists internal or external business teams on issues and developments relative to assigned contracts.
Coordinates with Supply Chain and Accounts Payable teams to rectify pricing discrepancies; ensures accurate and timely processing of vendor payments utilizing purchase orders.
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION:
Bachelor's degree or equivalent education and experience preferred
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
Certification from National Contract Management Association (NCMA) or International Association for Contract and Commercial Management (IACCM) or similar credential preferred.
EXPERIENCE:
1-3 years related business or contract experience
KNOWLEDGE, SKILLS & ABILITIES (KSA):
Strong written and verbal communication skills; detail oriented in all notes and documentation.
Intermediate to advanced skill in use of Microsoft products including Word, Excel, PowerPoint, Forms, etc.
Proficient using contract lifecycle management and ERP systems.
Basic analytical skills necessary to make sound recommendations based on data.
Able to develop accurate and precise summary information.
Compensation Range:
$50,500.00- $73,000.00
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
$50.5k-73k yearly Auto-Apply 29d ago
Anatomic Pathology Assistant
Trihealth 4.6
Remote job
Join TriHealth as an Anatomic Pathology Assistant
TriHealth is seeking a reliable and detail-oriented individual to support our pathology team at Bethesda North Hospital Laboratory. In this essential role, you will assist pathologists, pathologist assistants, and histotechnologists with a variety of tasks that ensure the accuracy, efficiency, and quality of patient testing and specimen handling.
Location: Bethesda North Hospital at 10500 Montgomery Road, Cincinnati, OH 45242
Work Hours:
Full Time, 80 hours bi-weekly
Day Shift
No weekend commitment
Job Overview:
The responsibilities of this position may include but are not limited to: supports pathologists, pathologist assistants, and histotechnologists in all related duties in surgical pathology; handle ordering and packaging of send-out testing; gathering information for service and billing; slide distribution within the department; handling messages from pathologists regarding patient testing; answering phones; acting as a liaison for courier services; reconciling pending logs; pulling slides and blocks as needed/requested; managing temperature logs; limited instrument maintenance; other duties as assigned by Supervisor.
Job Requirements:
High School Degree or GED
Job Responsibilities:
Ability to Prioritize/Organize/Handle Quantity of Work
Accuracy/Quality/Completeness of Work
Complex Assignments Received/Delegated/Completed
Judgement Skills/Problem Solving Skills
Overall Procedure Knowledge/Quality Assurance Knowledge - including documentation as needed
Working Conditions:
Climbing - Rarely
Hearing: Conversation - Consistently
Hearing: Other Sounds - Frequently
Kneeling - Occasionally
Lifting 50+ Lbs. - Rarely
Lifting
Pulling - Rarely
Pushing - Occasionally
Reaching - Rarely
Sitting - Consistently
Standing - Rarely
Stooping - Occasionally
Talking - Consistently
Use of Hands - Consistently
Color Vision - Occasionally
Visual Acuity: Far - Frequently
Visual Acuity: Near - Consistently
Walking - Frequently
TriHealth SERVE Standards and ALWAYS Behaviors
At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following:
Serve: ALWAYS…
• Welcome everyone by making eye contact, greeting with a smile, and saying "hello"
• Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist
• Refrain from using cell phones for personal reasons in public spaces or patient care areas
Excel: ALWAYS…
• Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met
• Offer patients and guests priority when waiting (lines, elevators)
• Work on improving quality, safety, and service
Respect: ALWAYS…
• Respect cultural and spiritual differences and honor individual preferences.
• Respect everyone's opinion and contribution, regardless of title/role.
• Speak positively about my team members and other departments in front of patients and guests.
Value: ALWAYS…
• Value the time of others by striving to be on time, prepared and actively participating.
• Pick up trash, ensuring the physical environment is clean and safe.
• Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste.
Engage: ALWAYS…
• Acknowledge wins and frequently thank team members and others for contributions.
• Show courtesy and compassion with customers, team members and the community
$35k-57k yearly est. Auto-Apply 10d ago
Outpatient Phlebotomist
St. Elizabeth Healthcare 4.3
St. Elizabeth Healthcare job in Edgewood, KY
Engage with us for your next career opportunity. Right Here. Job Type: Regular Scheduled Hours: 24 Why You'll Love Working with St. Elizabeth Healthcare At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We're guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.
Benefits That Support You
We invest in you - personally and professionally.
Enjoy:
* Competitive pay and comprehensive health coverage within the first 30 days.
* Generous paid time off and flexible work schedules
* Retirement savings with employer match
* Tuition reimbursement and professional development opportunities
* Wellness, mental health, and recognition programs
* Career advancement through mentorship and internal mobility
Job Summary:
Safely and accurately performs venipunctures, arterial and capillary specimen collections as requested in adults, children and infants. Includes interpretation of physician orders and insuring all requests are accurately and completely processed in the information system. Completes all required compliance processes.
Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Job Description:
Schedule: 945a-615p with E/O Saturday 645a-315p
Job Duties:
* Greets patients using the AIDET (PHLEBOT) model, giving instructions and directions as necessary to provide quality patient experiences. Evaluates physician orders for type of specimens, time of draw and any specific specimen handling requirements. Uses work lists to organize draws.
* Uses hospital and laboratory computer systems to obtain information and clarify requests. Uses a PDA for patient identification, various printers and phones to communicate with other departmental staff, obtain labels and organize work. Communicates with physician offices to obtain diagnosis coding information and do problem solving. Communicates with pharmacy and other patient care staff to assure proper, timely collection of various medication levels and tolerance tests.
* Safely collects quality samples according to laboratory policies and procedures (for the accurate and timely completion of testing). Uses a variety of collection devices/sharps to obtain specimens. Collects culture specimens as required to meet quality goals. Handles a variety of body fluids in order to obtain and process specimens for laboratory testing.
* Cleans, organizes, rotates and stocks phlebotomy work areas, carts, OP draw sites and inpatient units to maintain a safe and orderly environment.
* Must have knowledge of collection and ordering requirements for reference labs as well as other specialty testing labs. Demonstrates knowledge of Laboratory Compliance policies and procedures as well as internal mandatory computer based learning modules.
* Required to collect specimens at other healthcare facilities as needed. Required to cover at other laboratory sites across the system as needed.
* Attends in-services and continuing education seminars to enhance personal and professional growth
* Enhances professional growth and development of self, department staff, other hospital personnel, community and students by participation in continuing education, and in-service training and the School of Medical Technology.
* Implements ICARE principles using communication skills and human relations to promote quality patient care and productive working environment.
* Performs other duties as assigned.
Qualifications:
Education, Credentials, Licenses:
High School graduate or GED
OR
Currently in the Phlebotomist Student role and meets the following criteria:
* 18 years of age/older
* On track to obtain High School Diploma within 12 months of hire into role.
* Meets or exceeds all competency requirements of the phlebotomy student role as indicated by the site supervisor and system phlebotomy manager
Valid Driver' License
Specialized Knowledge:
Computer literate
Kind and Length of Experience:
Experience including customer service.
FLSA Status:
Non-Exempt
Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
$25k-28k yearly est. Auto-Apply 14d ago
Systems Engineer 2
Boston Medical Center 4.5
Remote job
Designs, develops, supports, and maintains the organization's systems infrastructure, including the implementation and design of hardware and software. Makes updates to system related installation documentation. Performs end-user support. Proactively researches and locates necessary tools and processes to identify troublesome trends as they develop. Ensures a stable performance environment for the enterprise systems. Participates and leads various moderate to complex IT projects intended to continually improve/upgrade the enterprise servers. Experience working in EPIC systems required.
Position: Systems Engineer II - Epic
Department: Information Technology
Schedule: Full Time
ESSENTIAL RESPONSIBILITIES / DUTIES:
Experience in mission-critical enterprise server environments performing network engineering (hardware and software), and designing, planning, and implementing servers and infrastructure using the latest technology. Thorough understanding of distributed systems architecture and comprehensive knowledge of multiple technical disciplines. Excellent technical knowledge and aptitude in the areas of networks, network topologies, network file servers, applicable software, and troubleshooting techniques. Ability to solve enterprise server issues and to manage the performance and capacity of a LAN/WAN environment. Ability to effectively adapt to rapidly changing technology and apply it to business needs. Understanding of the enterprise business and business processes; knowledge of business unit functions and cross-group dependencies/relationships. Ability to anticipate user requirements and identify and resolve complex problems with minimal supervision; Ability to assess internal and external communication practices, anticipate future network requirements, and research and analyze emerging technologies.
Build and configure Windows-based servers.
Support digital transformation efforts
Configure backup and monitoring on all servers as needed.
Understanding the Microsoft security patch cycle and apply patches to servers as needed.
Support Microsoft Office 365
Must be able to work independently with little to no daily supervision, is a team player and open to ideas and learning.
Be able to modify storage, memory and network settings as appropriate.
Server performance monitoring.
Work with users to troubleshoot issues with performance, access and other administrative tasks.
Able to communicate effectively across the organization.
Take part in Change Control process.
Take part in regular on-call rotation.
Create and Post Documentation.
3rd Level end-user support.
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION:
Bachelor's degree in Computer Science, Engineering, or related discipline; equivalent experience acceptable.
CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:
Current Epic ECSA certification required
Microsoft Certifications: MCSE highly desirable
AWS Certifications: Cloud Practitioner, Associate or Professional level Architect highly desirable
EXPERIENCE:
Minimum of 4-7 years of related experience
KNOWLEDGE AND SKILLS:
Technical Skills: Hyperspace Web • Networking • Interconnect • System Pulse • Business Continuity Access • EPS • System Performance Analytics • My Chart • Care Everywhere • EpicCare Link • Hyperspace Client • Capacity Management • Scripting/Programming • VMware • Windows Server Management
Demonstrated knowledge of the following technical knowledge/skills are preferred, including from among the following: Hardware: Dell Servers* OS: Windows 2016/2019/2022 * Microsoft AD/Azure AD * Microsoft O365 * Microsoft Exchange * Microsoft Defender * Microsoft ADFS * Mimecast * PowerShell Scripting * Microsoft Certificate Authority * Microsoft DHCP/DNS * Microsoft System Center * Automation Support * VMware Environment Experience * AWS *
Strong customer service and communications skills
Good judgment and analytical skills
Strong follow-up and organizational skills
Compensation Range:
$83,000.00- $120,500.00
This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.
NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.
Equal Opportunity Employer/Disabled/Veterans
According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
$83k-120.5k yearly Auto-Apply 1d ago
Room Service Ambassador
St. Elizabeth Healthcare 4.3
St. Elizabeth Healthcare job in Fort Thomas, KY
Engage with us for your next career opportunity. Right Here. Job Type: Regular Scheduled Hours: 14 Why You'll Love Working with St. Elizabeth Healthcare At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We're guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.
Benefits That Support You
We invest in you - personally and professionally.
Enjoy:
* Competitive pay and comprehensive health coverage within the first 30 days.
* Generous paid time off and flexible work schedules
* Retirement savings with employer match
* Tuition reimbursement and professional development opportunities
* Wellness, mental health, and recognition programs
* Career advancement through mentorship and internal mobility
Job Summary:
* Serve meals to patient in a personalized, professional, efficient manner
* Instructs patients on meal ordering system
* Assists patient in placing meal orders
* Assesses the patient's capabilities to utilize the meal order system
* Communicates with healthcare team to ensure the patient's nutritional intake
* Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Job Description:
Job Duties:
Service: Deliver and serve patient meals using service excellence standards. Utilize the AIDET model when interacting with internal and external customers. Demonstrate professional and courteous behavior. Resolve patient meal issues quickly and with a positive outcome.
Service: Introduce and assess patients to meal ordering system, be familiar with diet types and restrictions, recognize special needs of patient and provide assistance.
Service: Communicate positively with assigned nursing unit personnel to facilitate: proper glucose monitoring, appropriate menu delivery, timely resolution of patient meal concerns and special situations.
Service: Inventory, order and replenish bulk food supplies known as floor stocks on assigned nursing unit.
Cash handling: Monitor and maintain effective cash handling and accounting practices regarding patient guest tray service
Quality: Consistent use of proper hand hygiene, isolation procedures and hair restraints throughout the room service process. Role model clean, neat and professional appearance.
Quality: Compliance with all local, state, federal and medical center regulatory, safety, sanitation and security standards. Participates in performance improvement (PI) studies, assist with data collection and supports action plans.
Performs other duties as assigned.
Qualifications:
Education, Credentials, Licenses:
* High school diploma
Specialized Knowledge:
* Basic computer skills
* Strong verbal and written skills
Kind and Length of Experience:
* Customer service training and skills
FLSA Status:
Non-Exempt
Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
$29k-35k yearly est. Auto-Apply 22d ago
Information Systems Project Manager
St. Elizabeth Healthcare 4.3
St. Elizabeth Healthcare job in Crestview Hills, KY
Engage with us for your next career opportunity. Right Here. Job Type: Regular Scheduled Hours: 40 Why You'll Love Working with St. Elizabeth Healthcare At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We're guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.
Benefits That Support You
We invest in you - personally and professionally.
Enjoy:
* Competitive pay and comprehensive health coverage within the first 30 days.
* Generous paid time off and flexible work schedules
* Retirement savings with employer match
* Tuition reimbursement and professional development opportunities
* Wellness, mental health, and recognition programs
* Career advancement through mentorship and internal mobility
Job Summary:
A Project Manager is responsible for managing the coordination and timely delivery of multiple projects. Under general direction, responsible for assembling a project team, assigning individual responsibilities and developing schedules to ensure timely completion of a project. Manages project work from original concept through final implementation. Familiar with the system scope and project objectives, as well as the role and function of each team member, in order to effectively coordinate the activities of the team. May possess highly specialized knowledge of a specific technology. Conducts project meetings and is responsible for project tracking and analysis. Ensures adherence to quality standards and reviews project deliverables. Manages the integration of vendor tasks and tracks and reviews vendor deliverables. Strong organizational, multitasking, negotiation and communications skills are important.
Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.
Job Description:
Plans and organizes projects:
* Develops preliminary scope statements and develops project charters that are a clear reflection of project objectives and scope
* Identifies and procures needed project resources
* Determines critical path project activities
* Estimates project time and cost
* Creates work breakdown structures and creates project work plans
* Identifies areas of high risk and develops risk mitigation plans
Maintains control of projects:
* Provides direction to project resources regarding assigned project activities and monitors progress vs. plan
* Identifies variances from plan and determines if they warrant corrective action or change
* Closely manages project labor and material resource costs, striving to stay within approved limits
* Manages relationship with project sponsors and business resources, ensuring that their needs and expectations are being met
* Reviews content of key project work products and ensures the quality of the project deliverables
* Identifies issues which have the risk of impacting project timeline, cost or scope and facilitating issue resolution so as to minimize impact on project timeline, cost and scope
* Holds regularly scheduled progress meetings with team members and project sponsors
* Tracks project change requests and facilitates approval or denial of project scope and timeline changes
Communicates project status:
* Publishes clear and comprehensive weekly project update summaries to management
* Provides updates at project sponsor / steering committee meetings
Develops and supports project process standards:
* Participates in development of project process standards
* Trains project team members, including support staff, on processes
* Adheres to project process standards
Supports the IS budgeting process:
* Provides assistance to IS Management in the preparation of departmental budgets
* Monitors project expenses to ensure compliance with departmental budget.
* Performs other duties as assigned.
Education, Credentials, Licenses:
* Bachelor's degree.
* Bachelor's degree requirement can be waived if the candidate has four (4) or more years of previous project management experience.
Specialized Knowledge:
* Required to know PC applications, including Microsoft Project & Word, Excel, Visio, Outlook.
Kind and Length of Experience:
* Minimum of three (3) years Information Systems project management experience. Must prove excellent written & verbal communication skills on all levels: customers, vendors, and company personnel.
FLSA Status:
Exempt
Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.
$73k-110k yearly est. Auto-Apply 8d ago
SCMG Call Center Triage Nurse (Remote)
Silver Cross Hospital 4.4
Remote or Lemont, IL job
Silver Cross Hospital is an extraordinary place to work. We're known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It's the way you want to be treated.
Position Summary: Provides professional nursing care for clinic patients following established standards and practices. Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide care appropriate to the age of the patients served. Ability to establish and maintain effective working relationships with patients, employees and the public.
Essential Duties and Responsibilities:
* Triage patients: walk-ins and phone-ins and follows up with physicians and patients.
* Reviews answering service messages and voice mail messages.
* Performs general nursing care to patients. Administers prescribed medications and treatments in accordance with nursing standards, including IV therapy, nebulizer therapy.
* Prepares equipment and aids physician during treatment, examination, and testing of patients, including casting and cast removal.
* Observes, records, and reports patient's condition and reaction to drugs and treatments to physicians. Dispenses medication as directed. Provides patient education in relation to new baby care, dressing change, etc.
* Assists in coordination of appointment bookings to ensure preferences are given to patients in emergency situations. Maintains timely flow of patients.
* Greets patients and prepares them for physician examination. Screens patients for appropriate information. Instructs patients and family in collection of samples and tests.
* Collects specimens, including blood, urine, etc. Performs catheterization. Processes paperwork for appropriate specimen collections.
* Contacts patients regarding missed appointments.
* Performs in-office testing and treatment such as EKG, audiometry, nebulizer and oxygen.
* Arranges for patient testing and admission which may include patient education.
* Maintains exam rooms for necessary supplies and materials. Ensures safety and cleanliness. Prepares list of medical supplies needed and maintains equipment to ensure a clean and safe environment.
* Prepares contaminated instruments and other related materials for transport to hospital for sterilization.
* Maintains patient confidentiality.
* Completes appropriate forms for managed care referrals and gets authorization when necessary.
* Calls in prescriptions to pharmacy. Calls lab results and test results to patient or automated test system.
* Checks encounter form for missed charges. Has Medicare waivers signed prior to service.
* Acts as patient advocate in attempting to locate agencies appropriate to patient needs, i.e. Meals-on-Wheels, Department Services for Crippled Children, etc.
Required Qualifications:
* Graduate of an accredited school of nursing.
* One year of professional nursing experience in a clinic setting preferred.
* Possession of a State Registered Nurse License.
* CPR Certification.
* Proof of current malpractice insurance.
Work Shift Details:
Days, Days (Monday-Friday) & possible alternating Saturday's; no holidays.
Department:
PSMG MGMT SERVICES
Benefits for You
At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members.
Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes:
* Medical, Dental and Vision plans
* Life Insurance
* Flexible Spending Account
* Other voluntary benefit plans
* PTO and Sick time
* 401(k) plan with a match
* Wellness program
* Tuition Reimbursement
Registry employees who meet eligibility may participate in one of our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits.
The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more.
The expected pay for this position is listed below:
$28.17 - $35.21
Zippia gives an in-depth look into the details of St. Elizabeth Healthcare, including salaries, political affiliations, employee data, and more, in order to inform job seekers about St. Elizabeth Healthcare. The employee data is based on information from people who have self-reported their past or current employments at St. Elizabeth Healthcare. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by St. Elizabeth Healthcare. The data presented on this page does not represent the view of St. Elizabeth Healthcare and its employees or that of Zippia.
St. Elizabeth Healthcare may also be known as or be related to ST ELIZABETH MEDICAL CENTER, St Elizabeth Ft Thomas Snf, St Elizabeth Medical Center Inc and St. Elizabeth Healthcare.