Office Assistant jobs at St. Elizabeth Healthcare - 322 jobs

Basic Data Entry Clerk Wanted - Work From Home 25 Words Per Minute Input We are Legitimate Work From Home Data Entry Jobs are going to require that you have skills relevant to the position you are applying for. Training is provided based on the position. JOB REQUIREMENTS Computer with internet access Quiet work space away from distractions Must be able and comfortable to working in an environment without immediate supervision Ability to read, understand, and follow oral and written instructions. Data entry or administrative assistant experience is not needed but can be a bonus We are recruiting those who have a background in health care, ware house worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn You must apply on our website only. Our paid focus group members come from all backgrounds and industries including remote data entry clerk, administrative assistant, receptionist, sales assistant, customer service agent, warehouse or factory workers, driver, medical assistant, nurse, call center representative, etc. If you are looking for a part time remote work from home job, this is a great position for earning a good extra income. Earn Part time income from the comfort of your home. This work allows you to: Work on your time - you work when you want. Learn new skills, get access to in demand work from home jobs No dress code, work in your pj's or work in a suit - If you choose Get started today by visiting our web site - and once there follow instructions as listed Qualifications Computer with internet access Quiet work space away from distractions Must be able and comfortable to working in an environment without immediate supervision Ability to read, understand, and follow oral and written instructions Data entry or administrative assistant experience is not needed but can be a bonus We are recruiting those who have a background in health care, ware house worker, delivery drivers, customer service, etc - we welcome all backgrounds so long as you're ready to learn Benefits Earn Part time income from the comfort of your home Work on your time - you work when you want Learn new skills, get access to in demand work from home jobs No dress code, work in your pj's or work in a suit - If you choose

Full Job Description Remote Job at comfort of the home $19.00 - $26.00+ per hour We are looking for ambitious individuals who are ready for a challenging yet rewarding career as part of our Administrative departements. Individuals who will produce exceptional results, who can deliver amazing service to our customers, while striving to inspire positive change within the Organization. Why apply to be a Data Entry Experience Associate at Work World : Uncapped earning incentive Availability to work between the hours of 10:00 am and 7:00pm central time Permanent work from home position All computer equipment provided Full Time A comprehensive and highly competitive benefits package Dental Insurance Health Insurance Vision Insurance 401K Paid Time Off Paid Emergency Time Off Whats a typical day as a Data Entry Experienced Associate? You will start by : Receiving challenging calls transferred from Tier 1 agents. Assisting and troubleshooting customer concerns Verifying data and information using a verification process Addressing customers questions while displaying exceptional customer service skills Documenting both customer concerns and solutions Meeting or exceeding all managed metrics Keeping your community safe and making a difference This job might be an outstanding fit if you: Are an ambitious customer focused individual Have the ability to handle stressful customer interactions Have one year of Call Center, Sales, or leadership experience Have strong computer skills with dual monitor experience preferred Display excellent verbal and written communication skills plus problem-solving skills Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance business needs Are be able to work from home with internet in a quiet area Have your computer connected to the internet via an Ethernet cable or Wi-Fi) Equal Opportunity Employer It is and will continue to be the policy of WORK WORLD to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and regardless of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, genetic information, gender identity, or their status with regard to public assistance.

Full Job Description Remote Data Entry and Typist Employee Required We are looking for ambitious individuals who are ready for a challenging yet rewarding career as part of our call center. WORK OUT WORLD hires people who will produce exceptional results, who can deliver amazing service to our customers, while striving to inspire positive change within the Organization. Whats a typical day as a Customer Experience Associate? Youll be FOR WORK OUT WORLD : Receiving challenging calls transferred from agents. Assisting and troubleshooting customer concerns Verifying data and information using a verification process Addressing customers questions while displaying exceptional customer service skills Documenting both customer concerns and solutions Meeting or exceeding all managed metrics Keeping your community safe and making a difference This job might be an outstanding fit if you: Are an ambitious customer focused individual Have the ability to handle stressful customer interactions Have one year of Call Center, Sales, or leadership experience Have strong computer skills with dual monitor experience preferred Display excellent verbal and written communication skills plus problem-solving skills Are able to handle/process high call volumes, at times while adhering to scheduled breaks/lunches in accordance business needs Are be able to work from home with internet in a quiet area Have your computer connected to the internet via an Ethernet cable (not Wi-Fi) Equal Opportunity Employer It is and will continue to be the policy of WORK OUT WORLD to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants on the basis of individual qualifications and regardless of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, genetic information, gender identity, or their status with regard to public assistance.

Office Coordinator Office Coordinator Reports To: Regional Director of Operations FLSA Status: Full-time - Hourly, non-exempt as defined under Fair Labor Standards Act Content Last Revised: 07/22/2025 ORGANIZATION OVERVIEW The Central Florida Family Health Center, Inc. dba True Health is a private, not-for-profit federally qualified health center (FQHC) serving Central Florida since 1977. Our mission is to provide high-quality, comprehensive healthcare at a reasonable cost to everyone. JOB SUMMARY The Office Coordinator oversees the administrative duties and operational efficiency of the Center. They are responsible for monitoring the schedule for an efficient workflow through the check-in and checkout process, for managing patient complaints, and for ensuring the office is well organized. THIS IS NOT A REMOTE POSITION. KEY RESPONSIBILITIES Maintains a transparent, effective relationship with the Regional Director of Operations by supporting the organization's activities Provides a courteous professional working environment Maintains effective communication with patients, coworkers, partners, and visitors Ensures efficient patient flow Registers patients into the electronic medical record (EMR) Interviews patients for sliding fee scale services and update eligibility Verifies insurances and set eligibility dates in system Communicate with patients to bring in missing information prior to their appointment Collects payment and patient responsible balances Scans and import demographic and clinical documentation into patient charts Schedules patient appointments Monitors appointment schedule to accommodate walk-in patients Directs patients to the proper department for assistance Answer multi-line telephone system Resolves patient complaints and inquiries Operates office equipment, i.e. fax, copier, computer, credit card, and check machine Provides copies of patient medical records as requested Contributes and enhances the positive image of the front office operations Collaborates with department leadership to help facilitate staff development and overall team building Collaborates with community partners to facilitate patient care within all locations Participates in special projects aimed at maximizing the overall departmental efficiency Attends professional development trainings to maintain and enhance professional skills Attends internal and external meetings Conducts office meetings and communicates pertinent information Coordinates client referrals and interagency activities Contributes to achievement of company objectives Travel as necessary using personal vehicle (must maintain current auto insurance at own expense) Other responsibilities as assigned ESSENTIAL FUNCTIONS Problem Solving Customer Service Verbal Communication Written Communication Leadership Professional Judgement Planning/Organizing Adaptability Initiative Administration/Operations Cash Handling Management MINIMUM QUALIFICATIONS Education: Bachelor's degree or higher from an accredited college or university, Preferred or related field with two (2) years of public health/community development experience High School Diploma or equivalent, Required Experience: Proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint) Minimum of 2 years of professional experience working in the customer service, Preferred Bilingual in English, Spanish, or Creole, Preferred Licenses or Certifications: N/A Criminal Background Clearance: True Health is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and partners with agencies that require criminal background checks. True Health has established policies and procedures that may influence the overall employment process, hiring, and "just cause" for the termination of employees. An employee's career could be shortened ifthere is a violation of any policies and procedures. Prohibited criminal behavior is defined in Florida Statute (F.S.) 408.809. Any employee arrested for any offense outlined in the F.S.408.809 will be immediately suspended and remain suspended until the charges are disposed of in court. The employee will be terminated for an arrest or conviction of any violation listed above. DRUG/ALCOHOL SCREENINGS A post-offer drug and alcohol screen is a requirement for employment. Failure to successfully pass the drug/alcohol screen will be cause for the offer to be rescinded. Employees are subject to random drug/alcohol screenings throughout the duration of their employment with True Health. If an employee fails to pass the drug/alcohol screening, then this shall become grounds for discipline up to and including immediate termination. WORK ENVIRONMENT The employee is subject to prolonged periods of sitting at a desk and working on a computer. The employee is subject to perform repetitive hand and wrist motions. The employee is frequently required to stand, walk, talk, and hear. The employee is occasionally required to use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, and move or lift up to twenty five (25) pounds. The employee is required to use close vision, peripheral vision, depth perception, and adjust focus. A reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. WORKING CONDITIONS The employee will work as the needs of the operation require. Normal work days and hours are Monday through Thursday, 8am - 6pm and Fridays, 8am - 12pm; however, there will be times when the employee will need to come in or work on "off hours" or "off days" to meet the needs of the position. CORE COMPETENCIES Mission-Focused: Commits to and embraces True Health's mission to enable access to care for uninsured and underinsured individuals. Relationship-Oriented: Understands that people come before process and is essential in cultivating and managing relationships toward a common goal. Collaborator: Understands the roles and contributions of all sectors of the organization and can mobilize resources (financial and human) through meaningful engagement. Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and community impact. Brand Steward: Steward of True Health's brand and understands his/her role in growing and protecting the reputation and results of the greater organization. Visionary: Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation. Team-Builder: Fosters commitment, trust, and collaboration among internal and external stakeholders. Business Acumen: Possesses a high-level of broad business and management skills and contributes to generating financial support for the organization. Network-Oriented: Values the power of networks; strives to leverage True Health's breadth of community presence, relationships, and strategy. SELECTION GUIDELINES The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This is a temporary/PRN position working various shifts as needed between Monday-Saturday, 6:30am-8:30pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patient Faxes reports, billing information, and medical release forms as requested (20%) Insurance Verifies patient's insurance Pre-certifies all exams with patient's insurance company Obtains insurance authorization Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (20%) Scheduling Arranges transportation, interpreters, and hotel accommodations for patients when appropriate Enters and submits patient exam orders Verifies orders match exam schedules Schedules referrals and ensures proper authorizations are obtained Schedules walk-in patients Processes requests for image orders and CDs from referring physicians and patients Maintains an up-to-date and accurate database on all current and potential referring physicians (5%) Performs other duties as assigned

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This is a full-time position working Monday-Friday, 2:00pm - 10:30pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patient Faxes reports, billing information, and medical release forms as requested (20%) Insurance Verifies patient's insurance Pre-certifies all exams with patient's insurance company Obtains insurance authorization Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (20%) Scheduling Arranges transportation, interpreters, and hotel accommodations for patients when appropriate Enters and submits patient exam orders Verifies orders match exam schedules Schedules referrals and ensures proper authorizations are obtained Schedules walk-in patients Processes requests for image orders and CDs from referring physicians and patients Maintains an up-to-date and accurate database on all current and potential referring physicians (5%) Performs other duties as assigned

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Front Office Associate to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Front Office Associate, you will be responsible for providing services to patients and referring professionals by answering phones, scheduling appointments, greeting and registering patients in a cheerful, professional, and sincere manner, and performing other duties as assigned. This is a part-time position working 36 hours per week; shifts are Monday, Tuesday, and Thursday, 9:30am - 10:00pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (55%) Registration Greets and checks-in patients scheduled for imaging services; registers demographic information and processes payment plans and copays Answers phones and handles calls in an efficient and friendly manner Fields calls appropriately for center associates Acts as liaison between technologists and the patients waiting for exams and relays messages regarding scanner status and other clinic information Maintains front office lobby area by straightening magazines, organizing coffee supplies and assisting with general office clean up Orders office supplies as needed Maintains supply of patient information sheets Pushes imaging via electronic interfaces Completes confirmation calls and provides preparation instructions to patient Faxes reports, billing information, and medical release forms as requested (20%) Insurance Verifies patient's insurance Pre-certifies all exams with patient's insurance company Obtains insurance authorization Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following Company guidelines (20%) Scheduling Arranges transportation, interpreters, and hotel accommodations for patients when appropriate Enters and submits patient exam orders Verifies orders match exam schedules Schedules referrals and ensures proper authorizations are obtained Schedules walk-in patients Processes requests for image orders and CDs from referring physicians and patients Maintains an up-to-date and accurate database on all current and potential referring physicians (5%) Performs other duties as assigned

Family Resource Home Care is seeking a detail-oriented and mission-driven Veteran's Administrator to support our branches across WA, OR, ID, NM and CO. This role ensures timely and accurate handling of VA referrals, documentation, and communications, while supporting outreach and compliance efforts to enhance care for Veterans. Key Responsibilities · Referral & Documentation Management · Monitor multiple streams of communications. · Manage VA documentation. · Communication & Coordination · Monitor and coordinate compliance with branches. · Authorization Compliance · Ensure documentation meets VA Medical Center standards across multiple locations. · Reporting & Outreach Campaigns · Generate reports and intake data for outreach campaigns · Attend regional VA meetings and share recaps. · Support development of website tools, referral programs, and outreach materials. · Veteran Event Engagement · Coordinate events and outreach with branches. · Training & Development · Stay current on national and regional VA documentation standards. · Oversee branch outreach and training materials · Monitor CRM for accurate profile information Minimum Qualifications · Experience: Ideally 1-3 years' experience in data entry, administration, marketing, home care or home health care, VA, healthcare in the senior industry · Skills: Knowledgeable of administration principles and practices, computer savvy, self-starter and disciplined in setting and maintaining communications and schedule. Able to build relationships quickly and deliver succinct messaging during interactions. Demonstrated competence in task management with strong multitasking. Must be able to analyze and interpret data, gather needed information, evaluate the situation and offer suggestions. · Technical Proficiency: Strong computer/technical skills and proficiency with PC based MS Office Suite, and CRM management. Preferred Qualifications · At least 1 year of experience in administrative roles supporting healthcare, VA CCN, TriWest, home care, home health, senior living. · Bachelor's degree in business, administration, marketing, communications, or related field · Strong organizational and communication skills. · Familiarity with home care documentation and VA compliance standards. · Ability to manage multiple tasks across regional branches. · 2-3 professional references. · Must take joy in your daily work and have a great sense of humor! Work Schedule and Location · Our typical office hours are Monday - Friday, 8am-5pm. Occasional work on evenings and weekends may be required. This role will primarily be home-based/remote, however occasional office days, attendance at events and in-person meetings will be required. Ideal candidate is based in one of our market areas to help with time zones and collaboration Benefits & Perks · Comprehensive Insurance: Medical, dental, vision, and prescription options to keep you and your family healthy. · Company-Paid Life Insurance: Peace of mind with our company-paid life and AD&D insurance. · 401(k) Plan: Secure your financial future with our retirement plan, including company matching. · Health Savings Account: Manage your healthcare costs effectively. · Employee Assistance Program: Support for personal and professional challenges. · Work Equipment: Company-provided computer and office setup. · Paid-Time Off: Accrue 3 weeks of paid vacation in your first year, and more after that · 11 Paid Holidays: Enjoy time with friends and family during the holidays. · Work From Home Flexibility: This position offers primary work from home with only occasional on-site requirements. Pay Range: $40,000-45,000/yr

Job DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES IN CRISIS OFFICE include the following. Other duties may be assigned.Provides crisis office coverage. Provides crisis intervention and supportive services to clients in the absence of Counselor/Advocates. Works closely with Counselor/Advocates to promote client safety, sobriety, and self-sufficiency by maintaining a positive facility atmosphere and a willingness to listen. Responds to crisis calls; provides information and referrals as needed. Conducts client intakes and exits in the absence of counselor/advocates. Maintains client files in accordance with OASIS policies. Screens and routes calls. Maintains a log of calls. Performs assigned cleaning duties. Types, files and coordinates the maintenance of case files. Types records, narratives, OASIS procedures, correspondence, and other materials; provides clerical services as needed. Maintains building security by monitoring cameras and security system; conducts safety and security checks; greets clients and visitors; evacuates building as appropriate during emergencies. Supervises locks, keys, medication, and campus visitor entries.QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCEHigh school diploma/GED. Basic office, typing, and computer skills preferred. Ability to prepare business letters, summaries, and reports, using prescribed format and conforming to all rules of punctuation, grammar, diction, and style LANGUAGE SKILLSAbility to read novels, newspapers, periodicals, journals, manuals, dictionaries. Ability to prepare business letters, summaries, and reports, using prescribed format and conforming to all rules of punctuation, grammar, diction, and style. Ability to speak extemporaneously on a variety of subjects. MATHEMATICAL SKILLSAbility to handle math computations. REASONING ABILITYAbility to solve practical problems and deal with a variety of variables in situations where only limited standardization exists; to interpret a variety of instructions furnished in written, oral, diagrammatic, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONSAdult, Child, and Infant CPR Certification. First Aid CertificationMust meet certification standards as outlined by ZeroV, as directed by supervisor. PHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is regularly to sit, use hands to finger, handle or feel, hear and talk. The employee frequently is required to reach with hands and arms. The employee is frequently required to stand, walk, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Hearing, near acuity, far acuity. WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The noise level in the work environment is usually moderate. COMMENTSMust demonstrate respect for the dignity and equality of all people, and maintain standards of confidentially in accordance with OASIS policies.An ability to maintain a good public image of the program through a high level of professionalism.The ability to travel, work flexible hours and to maintain a positive leadership role.A commitment to the mission of the agency.Adheres to all OASIS policies. E04JI800934k407m5se

Operate all communications equipment affiliated with the hospital. Communicates well with public, patients, families, physicians and etc. Must be able to immediately implement all Emergency plans to provide a safe environment. Work closely with all hospital departments. Contributes to a high performance work environment by attending meetings and training sessions as scheduled. Works to maintain a safe work environment for patients, visitors and staff. Other duties or special projects as assigned. Secondary Job Duties That May be Reassigned: Place order for office supplies. Act as information Clerk in absence of Volunteers. Job Specifications: Education: High School Diploma or GED Experience: Six-(6) months operator experience desirable.

JOIN TEAM TRILOGY Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest. POSITION OVERVIEW Job Summary Responsible for supporting, mentoring, training, assisting and managing the monthly functions related to Health Campus Business Offices including; Accounts Receivable Billing, Collections, Payroll, Accounts Payable and Monthly Reporting. Roles and Responsibilities * Provide support, leadership & training to Business Office staff at campus locations. * Provide ongoing education to Business Office and Campus Leaders as needed and/or requested. * Prepare and conduct Quarterly AR Reviews with the BOM and Business Office Support Team. * Complete AR Review report setting goals and expectations for subsequent quarterly reviews. * Monitor and report progress and concerns to campus or home office leadership, and provide guidance and recommendations on next steps to secure balance or deem as uncollectable. * Provide support to campus BOM and assist with the completion of daily census reconciliation and incoming referrals for Private Pay, Managed Care, Medicaid and Hospice as necessary. * Oversee, review and assist campuses with month end close and billing processes. * Organize and manage the set-up of Business Office and Billing Systems for each new Health Campus. * Monitor, oversee and review Resident Trust Reconciliations each month to ensure accuracy and balances and bring issues to the attention of campus or home office leadership. * Address operational concerns and develop action plans to ensure acceptable compliance levels. * Partner with Campus Executive Director to recruit, interview, select, hire train, coach, and counsel Business Office Personnel. * Monitor and ensure Sarbanes Oxley (SOX) Key Controls are in place at each campus and report any issues to campus or home office leadership for remediation. * Other duties as assigned. Qualifications Education: Associate Degree Experience: 5-8 years Licenses and Certifications Bachelors degree preferred. Physical Requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus. LOCATION US-IN- Southwest Indiana IN BENEFITS * Competitive salaries and weekly pay * 401(k) Company Match * Mental Health Support Program * Student Loan Repayment and Tuition Reimbursement * Health, vision, dental & life insurance kick in on the first of the month after your start date * First time homebuyers' program * HSA/FSA * And so much more! TEXT A RECRUITER Lauren ************** LIFE AT TRILOGY Careers close to home and your heart Since our founding in 1997, we've been making long-term care better for our residents and more rewarding for our team members. We're a Fortune Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. If you're looking for a place that embraces you for who you are, helps you achieve your full potential, and makes working hard feel less like hard work, then look no further than Trilogy. ABOUT TRILOGY HEALTH SERVICES As one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work, Trilogy is proud to be an equal opportunity employer committed to helping you reach your full potential and to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. FOR THIS TYPE OF EMPLOYMENT STATE LAW REQUIRES A CRIMINAL RECORD CHECK AS A CONDITION OF EMPLOYMENT. Job Summary Responsible for supporting, mentoring, training, assisting and managing the monthly functions related to Health Campus Business Offices including; Accounts Receivable Billing, Collections, Payroll, Accounts Payable and Monthly Reporting. Roles and Responsibilities * Provide support, leadership & training to Business Office staff at campus locations. * Provide ongoing education to Business Office and Campus Leaders as needed and/or requested. * Prepare and conduct Quarterly AR Reviews with the BOM and Business Office Support Team. * Complete AR Review report setting goals and expectations for subsequent quarterly reviews. * Monitor and report progress and concerns to campus or home office leadership, and provide guidance and recommendations on next steps to secure balance or deem as uncollectable. * Provide support to campus BOM and assist with the completion of daily census reconciliation and incoming referrals for Private Pay, Managed Care, Medicaid and Hospice as necessary. * Oversee, review and assist campuses with month end close and billing processes. * Organize and manage the set-up of Business Office and Billing Systems for each new Health Campus. * Monitor, oversee and review Resident Trust Reconciliations each month to ensure accuracy and balances and bring issues to the attention of campus or home office leadership. * Address operational concerns and develop action plans to ensure acceptable compliance levels. * Partner with Campus Executive Director to recruit, interview, select, hire train, coach, and counsel Business Office Personnel. * Monitor and ensure Sarbanes Oxley (SOX) Key Controls are in place at each campus and report any issues to campus or home office leadership for remediation. * Other duties as assigned. Qualifications Education: Associate Degree Experience: 5-8 years Licenses and Certifications Bachelors degree preferred. Physical Requirements Sitting, standing, bending, reaching, stretching, stooping, walking, and moving intermittently during working hours. Must be able to lift at least 50lbs. Must be able to maintain verbal and written communication with co-workers, supervisors, residents, family members, visitors, vendors, and all business associates outside of the health campus. Weekly pay, health and dental after your first month, student loan repayment, a competitive 401(k) match, and more! Make a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest.

OUR MISSION AND PERFORMANCE EXPECTATIONS The MENTOR Network is a mission-based organization dedicated to providing high quality services to those we serve. Therefore, to deliver on our mission, The Network expects every employee to perform his or her job first and foremost in accordance with the Company's mission. SUMMARY Coordinates administrative support for an office or region within a state, which may include coordination of building maintenance, office equipment, and purchasing. Supervises work flow of administrative staff under the direction of a manager or director. May also perform administrative duties such as scheduling, preparing correspondence, answering telephones, and filing. May also provide program operations support. ESSENTIAL JOB FUNCTIONS To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below: Supports Managers, Directors, Executives and Officers with daily administrative duties, including scheduling, travel planning, and routine correspondence. Coordinates work performed and plans, organizes, delineates and schedules duties and responsibilities of office or department staff. Provides backup support for administrative staff to cover phones and other duties as needed. Assures that appropriate training and continuing in-service training instruction is received by all assigned personnel as needed. Coordinates the administrative functions for the department such as billing, accounting, payroll and other related activities, as needed. Develops systems/reports which guide and support administrative operations, as needed. Assists in preparation and maintenance of contracts and contract proposals. Coordinates space planning, lease formalities and office automation. Coordinates operational matters as building maintenance/repair, office equipment and purchasing. Maintains and develops relationships with vendors, including getting quotes. Organizes, plans and attends department/program meetings, retreats, trainings and events, as required. May assist with Human Resource related tasks including interviewing, hiring, orientation, and training and performance evaluations, processing paperwork and maintaining employee records. Maintains databases such as the Network's Census system. Processes and maintains payroll and invoices/account payables for all disciplines within the office or department. Investigates all discrepancies and resolves all payroll problems. Performs timekeeper responsibilities for assigned employees as required. May act as central contact for disseminating information from departments, offices, states and regions Performs other related duties and activities as required. SUPERVISORY RESPONSIBILITIES None required. Minimum Knowledge and Skills required by the Job The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job: Education and Experience: Associates degree in related field 2-3 years of experience in administrative support. An equivalent combination of education and experience which provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements. Certificates, Licenses, and Registrations: None required Other Skills and Abilities: None noted Other Requirements: Travel as needed Physical Requirements: Light work. Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for sedentary work and the worker sits most of the time, the job is rated for light work. AMERICANS WITH DISABILITIES ACT STATEMENT External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodation to be determined on a case by case basis via the interactive process.

**The Best Teams are Created and Maintained Here.** + The Branch Administrator supports the branch team and Branch Manager by efficiently and effectively handling administrative functions for the Branch. The Branch Administrator serves as the key contact point for employees, clients, region, and corporate. **Duties and Responsibilities:** **Payroll Administration** + Enter all new hires, rehires, and employee changes into the payroll system based on approved personnel action forms. + Process and enter weekly timesheets accurately and in a timely manner. + Identify and resolve timesheet or payroll inaccuracies by coordinating with Operations Managers. + Enter and update work orders and cost codes in the job cost system to ensure accurate weekly labor posting. + Run payroll edit reports, verify employee entries, and make corrections as needed. + Communicate verification and any required updates to Corporate Payroll. **Billing and Invoicing** + Prepare and process contract and work order billings, including snow, irrigation, and enhancement services. + Obtain necessary billing approvals from Account Managers, Branch Managers, and Operations Managers. + Enter billings into the billing system, print and mail invoices, and maintain organized client billing files. + Record all billings in the work order log and ensure timely submission to clients. **Accounts Receivable** + Generate and review aged receivables reports weekly, identifying accounts over 30-45 days past due. + Collaborate with Branch and Account Managers to determine appropriate collection strategies. + Contact customers to confirm payment status, update notes in the AR system, and follow up as needed. + Send invoices, collection letters, or legal documentation as required to resolve outstanding balances. **Accounts Payable** + Issue and manage Purchase Orders (POs), ensuring proper documentation, authorization, and recordkeeping. + Match invoices to POs, follow up on purchases without POs, and maintain the PO binder and log. + Enter invoices into the AP system, submit vendor changes, and obtain management approvals as required. + Run weekly A/P edit reports, reconcile balances, and submit documentation to Corporate Accounts Payable. **General Office Administration** + Provide administrative support to Branch leaders and staff by managing phones, correspondence, and filing systems. + Order and manage office supplies in alignment with budget guidelines. + Prepare client proposals, contracts, and professional correspondence as needed. + Process incoming and outgoing mail and run reports as directed by branch leadership. + Maintain organized job and client files to support operational efficiency. **Human Resources Support** + Prepare and manage new hire packets, employee personnel files, and I-9 documentation. + Coordinate employee uniform ordering, distribution, and returns. + Assist with workers' compensation reporting and monitor claim status. + Track and report OSHA-recordable and reportable incidents, ensuring compliance with OSHA procedures. **Accounting Administration** + Assist with month-end close and reporting as directed by the Branch Manager and Controller. + Compile and submit required accounting and administrative materials for review and audit purposes. **Education and Experience:** + Bachelor's or Associate degree in Business or a related field, and/or 3 - 5 years' experience in an office environment with accounting related responsibilities. + Communicate clearly orally and in writing to a variety of audiences. + Identify and solve problems. + Proficient in Excel, Word, and Outlook + Ability to learn BrightView's internal software systems. + Good data entry and typing skills. + Ability to operate fax, copier, and multi-line phone. + Good working knowledge of basic accounting, human resources, general business, grammar, and spelling. **Physical Demands/Requirements:** + Constant operation of a computer and other office equipment, such as a laptop, a cell phone, and printers/copiers + Position is sedentary; must be able to remain in a stationary position for the majority of time. **Work Environment:** + This role works in an indoor office work environment. **_BrightView Landscapes, LLC is an Equal Opportunity and E-Verify Employer._** **_This job description is subject to change at any time._** **_BrightView offers a suite or health, wellness, and financial benefits to full-time team members. Benefits offerings for full-time team members include medical, dental, and vision insurance, ancillary and voluntary products, a 401k savings plan with employer contributions, and 6 to 9 company paid holidays per year. Employees may also be eligible to receive paid time off for vacation and/or sick leave, tuition reimbursement, and/or potential variable pay opportunities based on position and performance. A detailed benefits package will be provided during the interview process_** _._ _It's Not Just a Team. It's One BrightView._

* Responsible for; promptly and professionally greeting and assisting customers, scheduling appointments and accurately completing patient registration information, proper telephone etiquette and processing information for billing. * DUTIES AND ESSENTIAL FUNCTIONS * Overall performance rating of below indicated essential job duties: * Answer phones, schedule appointments, complete patient referrals and documentation in a timely manner. * Complete all registration activities, check-in to check-out, obtain and maintain current demographics and insurance information. * Daily cash management (collects payments, explain financial requirements, etc.), includes daily balancing, verification, and deposit. * Insurance verification prior to patient visit, when applicable. * Manage office correspondence, medical record documentation, and process medical records requests. * EDUCATION/LICENSE/CERTIFICATION/OTHER REQUIREMENTS * Minimum requirement: * High School diploma or GED * Must be able to type 35 correct words per minute * Preferred qualifications: * One year experience in medical office setting * WORKING ENVIRONMENT * Works indoors in an office/clinic setting * The noise level is usually moderate * PHYSICAL DEMANDS * Constantly required to maintain a stationary position behind a computer. * Frequently required to move about inside the department. * Constantly required to communicate telephonically and face to face with colleagues and customers. * Constantly required to operate a computer and telephone. * Constantly required to lift and/or move up to 10 pounds. * Frequently required to lift and/or move up to 25 pounds. * Occasionally required to lift and/or move up to 50 pounds * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception

Job Description in a busy OB/Gyn office. JOB SPECIFIC CORE COMPETENCIES: · Collect and properly input patient PMH, PSH, Medications, and Allergies in EMR. · Clean exam/procedure rooms, instruments, and equipment between patient visits. · Check patient vital signs (BP, HR, O2, Temp.). · Prescription verifications with physician order PREREQUISITE SKILLS: · Demonstrated communication skills to effectively communicate with management, providers, and patients. · Operational knowledge of telephones, fax machines, postage machines, and other office equipment. · Demonstrated ability in handling patient confidentiality. · Ability to work with peers in a team situation and create a positive work environment for team members. · Demonstrate a functional and technical understanding of applicable scheduling and billing software, Intranet and Internet usage, Excel/Word software, E-mail Usage and Web-based applications. Required to check e-mail daily and use as a source of internal and external communication. Required to understand and utilize electronic medical record technology. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: The following list describes the essential duties of this role. Individuals in this role may not perform these duties, or may perform additional, related duties not listed here. · Fulfills patient care responsibilities as assigned that may include checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent information. · Fulfills clerical responsibilities as assigned that may include advising business manager of the need to send medical records, receives medical records that have been requested; obtaining X-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying patient demographics; managing and updating charts to ensure that information is complete and filed appropriately. · Fulfills environmental responsibilities as assigned that may include setting up instruments and equipment per department protocols; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleaning sterilizer per scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies except for vaccines; and restocking exam/procedure rooms. · Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor. · Other duties as assigned. Competencies: Demonstrates the following competencies: · Demonstrates professional/appropriate dress, verbal and non-verbal communication skills, and effective written communication skills · Understands HIPAA guidelines and regulations, acknowledges patient rights · Stands as a patient advocate, with appropriate empathy, resolve and respect in communication and actions with patient and family. Recognizes opportunity for improvement regarding patient concerns. · Demonstrates continual learning, utilizes evidence-based practice to affect change. · Cultivates effective partnerships and collaborations with providers · Understands IT resources · Appropriately delegates to ensure optimal operational workflow EXPECTED BEHAVIORS: Attitude/Customer Competencies · Caring, compassionate, and approachable in all customer contacts · Privacy - respects customers' right to privacy and modesty · Confidentiality - maintains customers' confidentiality · Telephone etiquette - speaks so that customers hear a smile · Appearance - takes personal ownership in appearance and that of work environment · Initiative - takes necessary steps to fix problems immediately · Providing Direction and Customer Acknowledgment - provides personalized attention by being courteous, friendly, and helpful when responding to customers' needs · Timely service - recognizes that customers' time is very valuable; provides them with prompt service · Customer information/education - provides customers with the best information needed to make informed choices Relationship Competencies/Work Group Competencies · Demonstrates advocacy, respect and truth telling · Demonstrates accountability for own actions · Demonstrates ability to respectfully address interpersonal conflicts · Takes initiative to help others · Demonstrates a learning attitude toward solving problems · Demonstrates openness to change and new learning · Reports to work on time and has regular attendance · Adheres to practice defined dress code · Attends Staff meetings Ethical Decision-Making · Respects the needs, expectations and rights of all individuals · Advocates the rights of all to a safe environment · Uses sensitivity to cultural diversity to guide decision-making Performance Improvement · Identifies work processes and strives to reduce cost and increase satisfaction · Identifies customers and demonstrates understanding of customers' expectations · Actively works to increase satisfaction of all · Monitors customers' satisfaction · Takes active role in department process improvement efforts; demonstrates understanding of outcomes · Demonstrates an understanding of responsibilities · Demonstrates diagnostic thinking/reasoning · Utilizes feedback from peers, supervisor, customers to drive performance and behaviors · Prioritizes workplace safety MANDATORY LICENSE/REGISTRATION/CERTIFICATION: The following licenses/certifications are required (if checked): CPR (Cardio-Pulmonary Resuscitation) ACLS (Advanced Cardiac Life Support) PALS (Pediatric Advanced Life Support) NRP (Neonatal Resuscitation Program) CERTIFICATION/LICENSE: · Certification to work in a clinical role providing direct patient care required. LPN must possess active current Indiana licensure. · BLS certification thru the American Heart Association (AHA) and TB certification thru the American Lung Association (ALA) preferred. ADDITIONAL LICENSURE/CREDENTIAL REQUIREMENTS: · High school diploma or general equivalency diploma (GED). · Licensed Practical Nurse (LPN) not required, but must have active license within the state of Indiana. · Medical Assistants must have graduated from a medical assisting program that is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or by the Accrediting Bureau of Health Education Schools (ABHES). EDUCATION AND EXPERIENCE REQUIREMENTS: Mandatory Continuing Education: Customer Service, Fire and Safety, Corporate Compliance (including Confidentiality), Infection Control, and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Regional Hospital. · Three to five years of recent experience working in a medical practice as a certified medical assistant, RMA, or LPN. · Must be proficient in computer skills, including Microsoft Office (specifically Word and Excel), self-disciplined, energetic, and passionate. · Should be highly organized and be well-developed in oral and written communication skills. · Must demonstrate sound judgment, decision-making and problem-solving skills. WORK CONDITIONS PHYSICAL/MENTAL DEMANDS: · Standing, sitting, walking, bending, kneeling, crouching, and crawling as needed more than 2/3 of day · Manual dexterity, as used for performing intricate procedures, assembling medical equipment, caring for patients, typing, etc. · Vision requirements include but are not limited to close vision, distant vision, peripheral vision, and ability to adjust focus. This may include ability to read thermometers, electronic scales, etc. · Hearing requirements include but are not limited to hearing and responding to monitors, pagers, phones, equipment alarms or patients calling for assistance. · Occasionally required to lift and/or move up to 40 pounds. EQUIPMENT USED: Computer, Telephone, Printer, Fax Machine, Copy Machine ENVIRONEMNTAL CONDITIONS: · Works inside PRIMARY CONTACT WITH THE FOLLOWING AGE GROUP(S): NEONATAL/INFANT (0-12 MO) PEDIATRIC (1-12 YRS) ADOLESCENT (13-17 YRS) ADULT (18-64 YRS) GERIATRIC (65+ YRS

in a busy OB/Gyn office. JOB SPECIFIC CORE COMPETENCIES: * Collect and properly input patient PMH, PSH, Medications, and Allergies in EMR. * Clean exam/procedure rooms, instruments, and equipment between patient visits. * Check patient vital signs (BP, HR, O2, Temp.). * Prescription verifications with physician order PREREQUISITE SKILLS: * Demonstrated communication skills to effectively communicate with management, providers, and patients. * Operational knowledge of telephones, fax machines, postage machines, and other office equipment. * Demonstrated ability in handling patient confidentiality. * Ability to work with peers in a team situation and create a positive work environment for team members. * Demonstrate a functional and technical understanding of applicable scheduling and billing software, Intranet and Internet usage, Excel/Word software, E-mail Usage and Web-based applications. Required to check e-mail daily and use as a source of internal and external communication. Required to understand and utilize electronic medical record technology. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: The following list describes the essential duties of this role. Individuals in this role may not perform these duties, or may perform additional, related duties not listed here. * Fulfills patient care responsibilities as assigned that may include checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent information. * Fulfills clerical responsibilities as assigned that may include advising business manager of the need to send medical records, receives medical records that have been requested; obtaining X-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying patient demographics; managing and updating charts to ensure that information is complete and filed appropriately. * Fulfills environmental responsibilities as assigned that may include setting up instruments and equipment per department protocols; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleaning sterilizer per scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies except for vaccines; and restocking exam/procedure rooms. * Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor. * Other duties as assigned. Competencies: Demonstrates the following competencies: * Demonstrates professional/appropriate dress, verbal and non-verbal communication skills, and effective written communication skills * Understands HIPAA guidelines and regulations, acknowledges patient rights * Stands as a patient advocate, with appropriate empathy, resolve and respect in communication and actions with patient and family. Recognizes opportunity for improvement regarding patient concerns. * Demonstrates continual learning, utilizes evidence-based practice to affect change. * Cultivates effective partnerships and collaborations with providers * Understands IT resources * Appropriately delegates to ensure optimal operational workflow EXPECTED BEHAVIORS: Attitude/Customer Competencies * Caring, compassionate, and approachable in all customer contacts * Privacy - respects customers' right to privacy and modesty * Confidentiality - maintains customers' confidentiality * Telephone etiquette - speaks so that customers hear a smile * Appearance - takes personal ownership in appearance and that of work environment * Initiative - takes necessary steps to fix problems immediately * Providing Direction and Customer Acknowledgment - provides personalized attention by being courteous, friendly, and helpful when responding to customers' needs * Timely service - recognizes that customers' time is very valuable; provides them with prompt service * Customer information/education - provides customers with the best information needed to make informed choices Relationship Competencies/Work Group Competencies * Demonstrates advocacy, respect and truth telling * Demonstrates accountability for own actions * Demonstrates ability to respectfully address interpersonal conflicts * Takes initiative to help others * Demonstrates a learning attitude toward solving problems * Demonstrates openness to change and new learning * Reports to work on time and has regular attendance * Adheres to practice defined dress code * Attends Staff meetings Ethical Decision-Making * Respects the needs, expectations and rights of all individuals * Advocates the rights of all to a safe environment * Uses sensitivity to cultural diversity to guide decision-making Performance Improvement * Identifies work processes and strives to reduce cost and increase satisfaction * Identifies customers and demonstrates understanding of customers' expectations * Actively works to increase satisfaction of all * Monitors customers' satisfaction * Takes active role in department process improvement efforts; demonstrates understanding of outcomes * Demonstrates an understanding of responsibilities * Demonstrates diagnostic thinking/reasoning * Utilizes feedback from peers, supervisor, customers to drive performance and behaviors * Prioritizes workplace safety MANDATORY LICENSE/REGISTRATION/CERTIFICATION: The following licenses/certifications are required (if checked): CPR (Cardio-Pulmonary Resuscitation) ACLS (Advanced Cardiac Life Support) PALS (Pediatric Advanced Life Support) NRP (Neonatal Resuscitation Program) CERTIFICATION/LICENSE: * Certification to work in a clinical role providing direct patient care required. LPN must possess active current Indiana licensure. * BLS certification thru the American Heart Association (AHA) and TB certification thru the American Lung Association (ALA) preferred. ADDITIONAL LICENSURE/CREDENTIAL REQUIREMENTS: * High school diploma or general equivalency diploma (GED). * Licensed Practical Nurse (LPN) not required, but must have active license within the state of Indiana. * Medical Assistants must have graduated from a medical assisting program that is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or by the Accrediting Bureau of Health Education Schools (ABHES). EDUCATION AND EXPERIENCE REQUIREMENTS: Mandatory Continuing Education: Customer Service, Fire and Safety, Corporate Compliance (including Confidentiality), Infection Control, and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Regional Hospital. * Three to five years of recent experience working in a medical practice as a certified medical assistant, RMA, or LPN. * Must be proficient in computer skills, including Microsoft Office (specifically Word and Excel), self-disciplined, energetic, and passionate. * Should be highly organized and be well-developed in oral and written communication skills. * Must demonstrate sound judgment, decision-making and problem-solving skills. WORK CONDITIONS PHYSICAL/MENTAL DEMANDS: * Standing, sitting, walking, bending, kneeling, crouching, and crawling as needed more than 2/3 of day * Manual dexterity, as used for performing intricate procedures, assembling medical equipment, caring for patients, typing, etc. * Vision requirements include but are not limited to close vision, distant vision, peripheral vision, and ability to adjust focus. This may include ability to read thermometers, electronic scales, etc. * Hearing requirements include but are not limited to hearing and responding to monitors, pagers, phones, equipment alarms or patients calling for assistance. * Occasionally required to lift and/or move up to 40 pounds. EQUIPMENT USED: Computer, Telephone, Printer, Fax Machine, Copy Machine ENVIRONEMNTAL CONDITIONS: * Works inside PRIMARY CONTACT WITH THE FOLLOWING AGE GROUP(S): NEONATAL/INFANT (0-12 MO) PEDIATRIC (1-12 YRS) ADOLESCENT (13-17 YRS) ADULT (18-64 YRS) GERIATRIC (65+ YRS

JOB SUMMARY: A nonexempt position responsible for performing a variety of duties depending on whether it is a small clinic, large medical practice, multi-clinic, or a specialty office. They are involved in the clinical care of patients within the clinic, supporting the physicians in every aspect of care, consistent with their credential or license. This position will primarily work front office, check-in and check-out along with performing nurse visits. QUALIFICATIONS: JOB SPECIFIC CORE COMPETENCIES: * Collect and properly input patient PMH, PSH, Medications, and Allergies in EMR. * Clean exam/procedure rooms, instruments, and equipment between patient visits. * Check patient vital signs (BP, HR, O2, Temp.). * Prescription verifications with physician orders PREREQUISITE SKILLS: * Demonstrated communication skills to effectively communicate with management, providers, and patients. * Operational knowledge of telephones, fax machines, postage machines, and other office equipment. * Demonstrated ability in handling patient confidentiality. * Ability to work with peers in a team situation and create a positive work environment for team members. * Demonstrate a functional and technical understanding of applicable scheduling and billing software, Intranet and Internet usage, Excel/Word software, E-mail Usage and Web-based applications. Required to check e-mail daily and use as a source of internal and external communication. Required to understand and utilize electronic medical record technology. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: * The following list describes the essential duties of this role. Individuals in this role may not perform these duties, or may perform additional, related duties not listed here. * Fulfills patient care responsibilities as assigned that may include checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent information. * Fulfills clerical responsibilities as assigned that may include advising business manager of the need to send medical records, receives medical records that have been requested; obtaining lab/X-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying patient demographics; managing and updating charts to ensure that information is complete and filed appropriately. * Fulfills environmental responsibilities as assigned that may include setting up instruments and equipment per department protocols; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleaning sterilizer per scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies except for vaccines; and restocking exam/procedure rooms. * Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor. * Fulfills clinical medical assisting responsibilities that within scope of practice as described by nurse practice act, which may include medical/surgical asepsis, sterilization, instrument wrapping and autoclaving; checking vital signs ; physical examination preparations; clinical pharmacology; drug administration through various routes including injections; prescription verifications with physician's orders; minor surgery assists including surgical tray set-up pre/post-surgical care, applying dressings, and suture removal; biohazard waste disposal and monitoring; therapeutic modalities; instructing patients with assistive devices, body mechanics, and home care; laboratory procedures including Occupational Safety and Health Administration (OSHA) guidelines; quality control methods; CLIA-waived testing; capillary punctures and venipuncture; specimen handling such as urine, throat, vaginal, stool, and sputum; electrocardiography including mounting, emergency triage, and first aid. Medical assistants must adhere to the MA scope of practice in the laboratory. * Other duties as assigned. Competencies: Demonstrates the following competencies: * Demonstrates professional/appropriate dress, verbal and non-verbal communication skills, and effective written communication skills * Understands HIPAA guidelines and regulations, acknowledges patient rights * Stands as a patient advocate, with appropriate empathy, resolve and respect in communication and actions with patient and family. Recognizes opportunity for improvement regarding patient concerns. * Demonstrates continual learning, utilizes evidence-based practice to affect change. * Cultivates effective partnerships and collaborations with providers * Understands IT resources * Appropriately delegates to ensure optimal operational workflow EXPECTED BEHAVIORS: Attitude/Customer Competencies * Caring, compassionate, and approachable in all customer contacts * Privacy - respects customers' right to privacy and modesty * Confidentiality - maintains customers' confidentiality * Telephone etiquette - speaks so that customers hear a smile * Appearance - takes personal ownership in appearance and that of work environment * Initiative - takes necessary steps to fix problems immediately * Providing Direction and Customer Acknowledgment - provides personalized attention by being courteous, friendly, and helpful when responding to customers' needs * Timely service - recognizes that customers' time is very valuable; provides them with prompt service * Customer information/education - provides customers with the best information needed to make informed choices Relationship Competencies/Work Group Competencies * Demonstrates advocacy, respect and truth telling * Demonstrates accountability for own actions * Demonstrates ability to respectfully address interpersonal conflicts * Takes initiative to help others * Demonstrates a learning attitude toward solving problems * Demonstrates openness to change and new learning * Reports to work on time and has regular attendance * Adheres to practice defined dress code * Attends Staff meetings Ethical Decision-Making * Respects the needs, expectations and rights of all individuals * Advocates the rights of all to a safe environment * Uses sensitivity to cultural diversity to guide decision-making Performance Improvement * Identifies work processes and strives to reduce cost and increase satisfaction * Identifies customers and demonstrates understanding of customers' expectations * Actively works to increase satisfaction of all * Monitors customers' satisfaction * Takes active role in department process improvement efforts; demonstrates understanding of outcomes * Demonstrates an understanding of responsibilities * Demonstrates diagnostic thinking/reasoning * Utilizes feedback from peers, supervisor, customers to drive performance and behaviors * Prioritizes workplace safety CERTIFICATION/LICENSE: * Certification to work in a clinical role providing direct patient care required. LPN must possess active current Indiana licensure. * BLS certification thru the American Heart Association (AHA) and TB certification thru the American Lung Association (ALA) preferred. ADDITIONAL LICENSURE/CREDENTIAL REQUIREMENTS: * High school diploma or general equivalency diploma (GED). * Licensed Practical Nurse (LPN) not required, but must have active license within the state of Indiana. * Medical Assistants must have graduated from a medical assisting program that is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or by the Accrediting Bureau of Health Education Schools (ABHES). EDUCATION AND EXPERIENCE REQUIREMENTS: Mandatory Continuing Education: Customer Service, Fire and Safety, Corporate Compliance (including Confidentiality), Infection Control, and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Regional Hospital. * Three to five years of recent experience working in a medical practice as a certified medical assistant, or LPN. * Must be proficient in computer skills, including Microsoft Office (specifically Word and Excel), self-disciplined, energetic, and passionate. * Should be highly organized and be well-developed in oral and written communication skills. * Must demonstrate sound judgment, decision-making and problem-solving skills.

Job Description JOB SUMMARY: A nonexempt position responsible for performing a variety of duties depending on whether it is a small clinic, large medical practice, multi-clinic, or a specialty office. They are involved in the clinical care of patients within the clinic, supporting the physicians in every aspect of care, consistent with their credential or license. This position will primarily work front office, check-in and check-out along with performing nurse visits. QUALIFICATIONS: JOB SPECIFIC CORE COMPETENCIES: Collect and properly input patient PMH, PSH, Medications, and Allergies in EMR. Clean exam/procedure rooms, instruments, and equipment between patient visits. Check patient vital signs (BP, HR, O2, Temp.). Prescription verifications with physician orders PREREQUISITE SKILLS: Demonstrated communication skills to effectively communicate with management, providers, and patients. Operational knowledge of telephones, fax machines, postage machines, and other office equipment. Demonstrated ability in handling patient confidentiality. Ability to work with peers in a team situation and create a positive work environment for team members. Demonstrate a functional and technical understanding of applicable scheduling and billing software, Intranet and Internet usage, Excel/Word software, E-mail Usage and Web-based applications. Required to check e-mail daily and use as a source of internal and external communication. Required to understand and utilize electronic medical record technology. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: The following list describes the essential duties of this role. Individuals in this role may not perform these duties, or may perform additional, related duties not listed here. Fulfills patient care responsibilities as assigned that may include checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses with various procedures; charting; relaying instructions to patients/families; answering calls, and providing pertinent information. Fulfills clerical responsibilities as assigned that may include advising business manager of the need to send medical records, receives medical records that have been requested; obtaining lab/X-ray reports, hospital notes, referral information, etc.; completing forms/requisitions as needed; scheduling appointments; verifying patient demographics; managing and updating charts to ensure that information is complete and filed appropriately. Fulfills environmental responsibilities as assigned that may include setting up instruments and equipment per department protocols; cleaning exam/procedure rooms, instruments, and equipment between patient visits to maintain infection control; cleaning sterilizer per scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies except for vaccines; and restocking exam/procedure rooms. Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisor. Fulfills clinical medical assisting responsibilities that within scope of practice as described by nurse practice act, which may include medical/surgical asepsis, sterilization, instrument wrapping and autoclaving; checking vital signs ; physical examination preparations; clinical pharmacology; drug administration through various routes including injections; prescription verifications with physician's orders; minor surgery assists including surgical tray set-up pre/post-surgical care, applying dressings, and suture removal; biohazard waste disposal and monitoring; therapeutic modalities; instructing patients with assistive devices, body mechanics, and home care; laboratory procedures including Occupational Safety and Health Administration (OSHA) guidelines; quality control methods; CLIA-waived testing; capillary punctures and venipuncture; specimen handling such as urine, throat, vaginal, stool, and sputum; electrocardiography including mounting, emergency triage, and first aid. Medical assistants must adhere to the MA scope of practice in the laboratory. Other duties as assigned. Competencies: Demonstrates the following competencies: Demonstrates professional/appropriate dress, verbal and non-verbal communication skills, and effective written communication skills Understands HIPAA guidelines and regulations, acknowledges patient rights Stands as a patient advocate, with appropriate empathy, resolve and respect in communication and actions with patient and family. Recognizes opportunity for improvement regarding patient concerns. Demonstrates continual learning, utilizes evidence-based practice to affect change. Cultivates effective partnerships and collaborations with providers Understands IT resources Appropriately delegates to ensure optimal operational workflow EXPECTED BEHAVIORS: Attitude/Customer Competencies Caring, compassionate, and approachable in all customer contacts Privacy - respects customers' right to privacy and modesty Confidentiality - maintains customers' confidentiality Telephone etiquette - speaks so that customers hear a smile Appearance - takes personal ownership in appearance and that of work environment Initiative - takes necessary steps to fix problems immediately Providing Direction and Customer Acknowledgment - provides personalized attention by being courteous, friendly, and helpful when responding to customers' needs Timely service - recognizes that customers' time is very valuable; provides them with prompt service Customer information/education - provides customers with the best information needed to make informed choices Relationship Competencies/Work Group Competencies Demonstrates advocacy, respect and truth telling Demonstrates accountability for own actions Demonstrates ability to respectfully address interpersonal conflicts Takes initiative to help others Demonstrates a learning attitude toward solving problems Demonstrates openness to change and new learning Reports to work on time and has regular attendance Adheres to practice defined dress code Attends Staff meetings Ethical Decision-Making Respects the needs, expectations and rights of all individuals Advocates the rights of all to a safe environment Uses sensitivity to cultural diversity to guide decision-making Performance Improvement Identifies work processes and strives to reduce cost and increase satisfaction Identifies customers and demonstrates understanding of customers' expectations Actively works to increase satisfaction of all Monitors customers' satisfaction Takes active role in department process improvement efforts; demonstrates understanding of outcomes Demonstrates an understanding of responsibilities Demonstrates diagnostic thinking/reasoning Utilizes feedback from peers, supervisor, customers to drive performance and behaviors Prioritizes workplace safety CERTIFICATION/LICENSE: Certification to work in a clinical role providing direct patient care required. LPN must possess active current Indiana licensure. BLS certification thru the American Heart Association (AHA) and TB certification thru the American Lung Association (ALA) preferred. ADDITIONAL LICENSURE/CREDENTIAL REQUIREMENTS: High school diploma or general equivalency diploma (GED). Licensed Practical Nurse (LPN) not required, but must have active license within the state of Indiana. Medical Assistants must have graduated from a medical assisting program that is accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or by the Accrediting Bureau of Health Education Schools (ABHES). EDUCATION AND EXPERIENCE REQUIREMENTS: Mandatory Continuing Education: Customer Service, Fire and Safety, Corporate Compliance (including Confidentiality), Infection Control, and education required by regulatory, accreditation bodies, scope of practice, and/or Hancock Regional Hospital. Three to five years of recent experience working in a medical practice as a certified medical assistant, or LPN. Must be proficient in computer skills, including Microsoft Office (specifically Word and Excel), self-disciplined, energetic, and passionate. Should be highly organized and be well-developed in oral and written communication skills. Must demonstrate sound judgment, decision-making and problem-solving skills.

* Responsible for; promptly and professionally greeting and assisting customers, scheduling appointments and accurately completing patient registration information, proper telephone etiquette and processing information for billing. * DUTIES AND ESSENTIAL FUNCTIONS * Overall performance rating of below indicated essential job duties: * Answer phones, schedule appointments, complete patient referrals and documentation in a timely manner. * Complete all registration activities, check-in to check-out, obtain and maintain current demographics and insurance information. * Daily cash management (collects payments, explain financial requirements, etc.), includes daily balancing, verification, and deposit. * Insurance verification prior to patient visit, when applicable. * Manage office correspondence, medical record documentation, and process medical records requests. * EDUCATION/LICENSE/CERTIFICATION/OTHER REQUIREMENTS * Minimum requirement: * High School diploma or GED * Must be able to type 35 correct words per minute * Preferred qualifications: * One year experience in medical office setting * WORKING ENVIRONMENT * Works indoors in an office/clinic setting * The noise level is usually moderate * PHYSICAL DEMANDS * Constantly required to maintain a stationary position behind a computer. * Frequently required to move about inside the department. * Constantly required to communicate telephonically and face to face with colleagues and customers. * Constantly required to operate a computer and telephone. * Constantly required to lift and/or move up to 10 pounds. * Frequently required to lift and/or move up to 25 pounds. * Occasionally required to lift and/or move up to 50 pounds * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception