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St. Elizabeth Healthcare Remote jobs

- 57 jobs
  • Clinical Patient Access Specialist (MA, LPN, or EMT required) - Corporate Call Center

    St. Elizabeth Healthcare 4.3company rating

    Fort Mitchell, KY jobs

    Job Type: Regular Scheduled Hours: 40 Reports to Team Leader or Patient Access Manager. The Clinical Patient Access Specialist is primarily responsible for relaying reviewed normal, expected, or abnormal results to patients. The Clinical Patient Access Specialist will successfully manage large amounts of inbound calls while ensuring all pertinent medical information and care needs for patients are identified, documented, and communicated to the provider. The Clinical Patient Access Specialist is always responsible for creating a positive impression with patients, family members and other callers. Job Description: Job Title: Clinical Patient Access Specialist- Call Center (MA, LPN, or EMT Required) BENEFITS: * Work from Home Opportunity after training (Equipment Provided) * Paid Time Off * Medical, Dental, and Vision * 403b with Match * Opportunity for Growth DUTIES AND RESPONSIBILITIES: * Understand and uphold SEP's Mission, Vision, and Values. * Comply with all applicable laws and regulations. * Comply with all applicable laws and regulations. * Comply with scheduling of patients and release of medical information processes to stay compliant with OSHA/CLIA/HIPAA. * Accurate documentation in the EMR. * Provide instructions and results to patients under directions of the providers. * Communicates as needed with offices about any patient concerns/issues related to results. * Schedules appointments for patients based on the criteria outlined in the office scheduling preference cards and/or decision trees * Maintains an effective working relationship with team members, members of medical practice and leadership. * Verifies and updates all patient demographic and insurance information. * Provide information and communicate effectively to resolve issues with patients, providers, other associates, management and insurance companies. * Advises patients of outstanding balances. * Ensures accurate and timely distribution of patient requests. * Advises patients of outstanding balances. * Ensures accurate and timely distribution of patient requests * Works with central billing office and physicians/clinicians as needed in a timely manner on all requests. * Other duties and responsibilities as assigned. EDUCATION: Minimum: Active certification or license of LPN, CMA, RMA, EMT. YEARS OF EXPERIENCE: Minimum: One year of experience in area of certification in a clinical setting. LICENSES AND CERTIFICATIONS: An approved credential such as LPN, CMA, RMA, EMT. FLSA Status: Non-Exempt Right Career. Right Here. If you have a passion for taking care of the community and are interested in Healthcare, you will take pride in the level of care we provide at St. Elizabeth. We take care of patients and each other. St. Elizabeth Physicians is an equal opportunity employer and will not discriminate on the basis of race, color, sex, religion, national origin, ancestry, disability, age or any other characteristic that is protected by state or federal law.
    $27k-30k yearly est. Auto-Apply 3d ago
  • Applications Systems Analyst Sr - Epic Beaker

    UNC Health 4.1company rating

    Morrisville, NC jobs

    Description Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. The responsibilities of this role will focus primarily on supporting our Lab operational teams using Epic Beaker AP/CP and Non-Epic lab systems and workflows, providing innovative solutions to enhance functionality, and troubleshooting issues effectively. Crucial to the position is the ability to work collaboratively with their team to optimize workflows and tools, adhering to our guiding principles and governing structure. You will be expected to become an expert in Epic Beaker AP/CP and Non-Epic Lab workflows. You will be expected to take call on a rotation and respond to requests effectively, updating your team/manager on issues that require escalation. While this position is remote working, you will be expected to go onsite across the state for go-lives and required meetings. A CLS/MT/MLT and Epic certification in Epic Beaker AP/CP will be minimum requirements. The ideal candidate will have CLS/MT/MLT certifications, an understanding of laboratory services workflows, basic Epic Beaker AP/CP knowledge, excellent communication and teamwork skills, and a willingness to learn in an ever-expanding field. Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives. May provide guidance to Applications System Analysts to ensure best practices, standard methodologies and processes are executed. Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces. Evaluates requests and consults in design for new or modified computer programs, solutions, reports and interfaces to determine feasibility and compatibility with current system. Identifies and recommends solution development for larger and complex projects and ensures best practice development. Formulates and develops plans at a high level and documents required steps to achieve stated requirements. Functions as a technical consultant to the health system and maintains high service levels. Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports Bachelor's degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience). CLS/MT/MLT and Epic certification in Epic Beaker AP/CP If a Bachelor's degree: Four (4) years of experience with IT systems and/or related operational experience. ● Six (6) years of IT systems and/or related operational experience. ● If a High School diploma or GED: Eight (8) years of IT systems and/or related operational experience. Highly responsive to internal customers. Legal Employer: NCHEALTH Organization Unit: ISD Clinical Systems Work Type: Full Time 00 per hour (Hiring Range) Pay offers are determined by experience and internal equity Work Assignment Type: Remote Exempt From Overtime: Exempt: Yes d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job. Qualified applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.
    $86k-105k yearly est. 10h ago
  • HR Compliance and Workplace Accommodations Manager

    Boston Medical Center 4.5company rating

    Boston, MA jobs

    We are seeking a meticulous and proactive individual to join our HR team as an HR Compliance Auditor and Workplace Accommodations Manager. This role will focus on conducting comprehensive audits of HR processes, policies, and records to ensure compliance with legal and regulatory requirements. Additionally, the position will administer workplace accommodations for employees. Position: HR Compliance and Workplace Accommodations Manager Department: Human Resources Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Key Responsibilities: * Conduct location audits to assess compliance with HR policies and procedures across all organizational sites. * Perform audits of work models to ensure adherence to applicable laws and regulations, including remote work arrangements. * Conduct audits based on management levels to ensure consistency and fairness in HR practices and decision-making. * Conduct pay audits to ensure compliance with wage and hour laws, including minimum wage and overtime requirements. * Conduct personnel file audits to ensure accuracy, completeness, and compliance with record-keeping regulations. * Perform audits of all licenses and training records to ensure employees maintain required certifications and qualifications. * Conduct audits of policy changes to assess implementation and effectiveness across the organization. * Perform documentation audits to ensure compliance with electronic signature policies and procedures. * Provide support for vaccine-related initiatives, including tracking vaccination status and compliance. * Ensure labor law posters are up-to-date and posted in all organizational locations as required by law. * Develop and maintain a record retention policy to ensure compliance with legal requirements for document retention. * Oversee the I-9 process, including verification and record-keeping in compliance with immigration laws. * Manage the background check process, ensuring compliance with state regulations. * Conduct audits of personnel demographics data to ensure accuracy and compliance with reporting requirements. * Perform return-to-work audits to ensure compliance with policies and procedures for employees returning from leave. * Conduct audits of earned time (e.g., vacation, sick leave) to ensure accuracy and compliance with applicable laws and policies. * Perform state registration audits to ensure compliance with registration requirements in all jurisdictions where the organization operates. * Serve as the point of contact for onsite or Zoom visits to provide HR documentation for joint commission, DPH, federal, and state agencies. * Conduct location audits for HR policy compliance across organizational sites. * Collaborate with employees, managers, and HR to assess accommodation needs and determine reasonable accommodations based on individual circumstances and job requirements. * Ensure compliance with applicable laws and regulations, including the Americans with Disabilities Act (ADA), by developing, implementing, and enforcing accommodation policies and procedures. * Maintain accurate and confidential records of accommodation requests, assessments, approvals, and outcomes in accordance with privacy regulations and organizational policies. * Communicate accommodation procedures, rights, and resources to employees, managers, and HR professionals through training sessions, presentations, and written materials. * Coordinate with external vendors and service providers to facilitate the procurement of assistive devices, ergonomic equipment, and other accommodations as needed. * Oversee the implementation of approved accommodations, including the installation of equipment, modifications to workspaces, and provision of support services. * Advocate for accessibility initiatives and promote a culture of inclusivity by raising awareness of disability-related issues and best practices. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: Bachelor's Degree required; preferred in Human Resources Management, Business Administration, or a related field CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: EXPERIENCE: Minimum of 5 years of related experience is required. Minimum of 2 years of experience in HR, preferred in compliance auditing, including conducting comprehensive audits of HR processes, policies, and records. Proven track record in managing workplace accommodations, assessing needs, determining reasonable accommodations, and ensuring compliance with disability laws. Experience interpreting and applying federal, state, and local employment laws and regulations, with a focus on wage and hour laws, record-keeping requirements, and anti-discrimination laws. KNOWLEDGE, SKILLS & ABILITIES (KSA): Thorough knowledge of federal, state, and local employment laws, particularly in HR compliance auditing and workplace accommodations. Strong analytical and communication skills, with the ability to interpret complex regulations and effectively communicate compliance requirements. Excellent organizational and time management abilities, capable of managing multiple audits and accommodation requests simultaneously while meeting deadlines. Compensation Range: $72,500.00- $105,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
    $72.5k-105k yearly Auto-Apply 21d ago
  • Epic Cadence Analyst II

    Boston Medical Center 4.5company rating

    Remote

    The Applications Analyst II is a business specialist and technology generalist responsible for aligning technology solutions with business strategies. The Applications Analyst II is responsible for proactively identifying opportunities to apply technologies to business processes by informing and advising customers on information system technologies' functionality, costs, benefits, and implementation requirements. The Applications Analyst II functions as technical liaison and broker of services with various vendors. The Applications Analyst II must develop and maintain credibility and effective working relations with both customer management and IT personnel. The Applications Analyst II must demonstrate an understanding of business problems, as well as IT strategies, issues, and priorities. This position requires forward-thinking individuals who seek opportunities to apply technology to improving business processes within strategic system goals. Position: Epic Cadence Analyst II Department: Revenue Business Systems Schedule: Full Time JOB REQUIREMENTS EDUCATION: Associate's degree (or equivalent combination of formal education and experience). Bachelor's degree preferred. EXPERIENCE: Requires at least 2 + years relevant experience in either of the following: Business systems analysis, preferably across multiple hardware and software platforms or Business unit experience that includes working closely with IT in the development and implementation of systems. KNOWLEDGE AND SKILLS: Knowledge of the assigned business area's products and processes. Strong technical knowledge and ability to express complex technical concepts in terms that is understandable to the business. Understanding of project management concepts in planning and implementing multiple projects in a cross functional environment. Strong written communication skills, including project documentation and technical writing. Strong verbal communication skills while interacting with team members, other teams in the IT department, end users, and/or other departments throughout the organization Strong analytical and conceptual skills; a demonstrated track record in new concept development for various projects and complex technical plans. Ability to solve problems often spanning multiple environments in a business area. Understanding of how IT affects an organization and ability to link it to redesigned business process Ability to be a team player; flexible, friendly, congenial, and enthusiastic. Proficiency in Microsoft Office products. Epic Analysts: Upon hiring, successful completion of Epic's certification program must be completed within 6 weeks of taking the last class for the supported application. Additional experience desired: Previous experience in business process re-engineering or process improvement is desirable, involving broad-based information systems and utilizing tools and techniques to effect business change. Experience in the strategic use of technology in managing and growing a business. Experience in organizing, planning, and executing projects from vision through implementation, involving internal personnel, contractors, and vendors. HL7 knowledge is a plus Compensation Range: $66,500.00- $96,500.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
    $66.5k-96.5k yearly Auto-Apply 2d ago
  • Cancer Registrar

    Boston Medical Center 4.5company rating

    Boston, MA jobs

    The role of a Cancer Registrar is to comply cancer registry operations as directed by Senior Cancer Registrar and in compliance with facility needs, State and Commission on Cancer requirements. The role of a Cancer Registrar is to comply cancer registry operations as directed by Senior Cancer Registrar and in compliance with facility needs, State and Commission on Cancer requirements. Remote work opportunity. Position: Cancer Registrar Department: Tumor Registry Schedule: Part Time JOB REQUIREMENTS EDUCATION: * Associate's degree (or equivalent combination of formal education and experience). * For candidates with an Associate's degree or coding program certificate, work requires 3 years minimum relevant healthcare experience. * For candidates with high school diploma, work requires at least 5 years relevant healthcare experience. CERTIFICATIONS, LICENSES, AND REGISTRATIONS: * Certified Tumor Registrar (CTR) through the National Cancer Registrars Association's (NCRA) Council. KNOWLEDGE AND SKILLS: * Knowledge of medical terminology and tumor registry coding principles (e.g. ICD-0, FORDS, SEER, etc.) * Extensive knowledge and advanced education of American college of Surgeons (ACoS) and Commission on Cancer (COC) accreditation standards * Previous registry management experience * Excellent written and oral communication skills * Proficient with Microsoft Word, Excel, PowerPoint. Proficient with Cancer Registry System (METRIQ or equivalent). * Demonstrate excellent organizational and communication skills. * Ability to work well independently and efficiently with strong attention to detail. * Manage time effectively and prioritize workload. * Understand and adhere to institutional confidentiality guidelines at all times. Compensation Range: $27.88- $40.38 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
    $27.9-40.4 hourly Auto-Apply 21d ago
  • Social Worker II (North)

    Trihealth 4.6company rating

    Remote

    Assess the psychosocial needs of the patient and family to develop, communicate, and implement an effective and comprehensive plan for psychosocial interventions and complex discharges, included but not limited to readmissions in the high risk population. Is a resource regarding social systems, institutions, and behavioral and relationship patterns. Can skillfully apply the appropriate interventions to meet the needs of the patient and family. Collaborates with the multidisciplinary team to ensure effective, efficient, appropriate care in order to optimize the health status and assure a smooth transition between levels of care for patients served. Provides education and expertise to promote the practice and profession of social work within the hospital. Serves on specialty areas within the hospital that require a MSW for regulatory or grant funding requirements. Job Requirements: Master's Degree in Social Science or Social Work (Required) Up to 1 year Clinical Healthcare, Community Social Work (Required) Computer literate. Grief and bereavement counseling, alcohol and drug intervention, and support for victims of abuse, neglect, and violence. Payer rules for reimbursement and community resources for underserved. Social Worker Licensed Social Worker Required Job Responsibilities: Applies root cause analysis to readmissions and works with the health care team, patient, and family to resolve the issues. Communicates (verbally and written) and collaborates with the multidisciplinary team to advise of the plan and patient response to the plan. Counsels other caregivers on techniques for effective psychosocial intervention and communication. Develops and implements plan of care based on assessment including counseling or crisis intervention, and facilitates linkages to community resources and services. Revises plan based on patient and family response. Promotes the profession of social work by providing formal education and teaching rounds; serves as a resource & preceptor for new staff. Provides on call services according to departmental policy including timely response and appropriate follow up. Responds to referrals and assesses the psychosocial and complex discharge needs of patients and families using data from the medical record, patient, multidisciplinary team, family, and other available resources. Working Conditions: Bending - Climbing - Occasionally Concentrating - Continuous Learning - Hearing: Conversation - Consistently Hearing: Other Sounds - Consistently Interpersonal Communication - Kneeling - Occasionally Lifting Lifting 50+ Lbs. - Rarely Lifting Pulling - Occasionally Pushing - Occasionally Reaching - Frequently Reading - Sitting - Frequently Standing - Frequently Stooping - Occasionally Talking - Consistently Thinking/Reasoning - Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Consistently Visual Acuity: Near - Consistently Walking - Consistently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS... • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community
    $50k-60k yearly est. Auto-Apply 17d ago
  • Business Administrator

    Boston Medical Center 4.5company rating

    Boston, MA jobs

    The Business Administrator provides high level support to the Chief of Nephrology and the Administrative Director to meet the organizational needs and objectives of the Section. The Business Administrator must have the ability to exercise good judgment in a variety of situations, with strong written and verbal communication, administrative, and organizational skills, and the ability to balance multiple priorities. The Business Administrator should be proactive with identifying issues, and taking initiative to develop effective solutions. Position: Business Administrator Department: Nephrology Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Key Functions/Responsibilities: * Manages the Section Chief's contacts and calendar * Responsible for scheduling and planning Section meetings and events * Coordinates outreach efforts for professional and personal milestones recognized by the Section. * Updates faculty PTO and clinical schedule swap requests. * Coordinates onboarding and offboarding for volunteer and student personnel * Assists with faculty administration including credentialing, enrollment, appointments, promotions, and other support. * Manages access to Nephrology work areas * Creates and manages content on the Nephrology BUMC & BMC websites, social media sites, and electronic announcement boards. * Drafts and distributes communications to internal and external stakeholders. * Manages and maintains all Section records. databases, directories, and distribution lists. * Serves as the administrative resource for IT, Facilities, and other Section operations. * Additional duties as assigned by Section leadership. JOB REQUIREMENTS EDUCATION: * Associate's degree in Business Administration, Business management (or equivalent) plus 1 year related experience (will consider equivalent combination of formal education and experience, i.e. HS/GED plus 3 years related experience). CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: * None EXPERIENCE: * Candidates must have at least 1 year of administrative or office experience. KNOWLEDGE AND SKILLS: * Proficiency in Microsoft Office (Outlook, Word, Excel, and PowerPoint) and WordPress * Excellent written, verbal, and interpersonal communication skills. * Demonstrated professionalism when working with sensitive information * Highly organized and detail oriented * The ability and initiative to anticipate next steps needed to complete projects. * In person 4 days per week, with a remote option during the 5th business day. Compensation Range: $0.00- $0.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
    $66k-95k yearly est. Auto-Apply 15d ago
  • Maintenance Mechanic III

    Trihealth 4.6company rating

    Remote

    Under the direction of the Supervisor, this position directly responsible for the maintenance and upkeep of the Hospital buildings, facilities and equipment at the "expert", "master craftsman", or "specialist" level in one of the building trades. Must be familiar with and reasonably proficient in the other trades. Provides technical direction/advice to helpers/workers/mechanics on maintenance operations. Assists Supervisor in determining optimal maintenance and operations methods. Must be able to work with little or no direct supervision as employee is solely responsible for ascertaining what maintenance or repair is required, determining its priority and responding appropriately. Customer Service orientation is mandatory. Hours: Full time, day shift Job Requirements: Associate's Degree (Required) 3 - 4 years experience in a related field (Required) Mechanical / electrical background including familiarity with repair and maintenance tools and terms Ability to read and interpret blueprints and technical manuals Equivalent relevant experience is acceptable in lieu of minimum education. Job Responsibilities: Completes paperwork associated with Work Orders and turns in on time. Files Incidents Reports and notes critical turnover in Maintenance Redbook. Completes work orders, scheduled and un-scheduled, within the time constraints allowed for each type of work order Maintains a neat, organized work place, including but not limited to assigned mechanical and electrical rooms. Maintains proper parts level inventories in his/her assigned areas. Appears professional in dress and appearance in work area. Uses proper techniques and personal protective equipment so as to perform work in a safe efficient manner. Uses technical ability to complete work request, scheduled and un-scheduled in a professional, thorough manner. Working Conditions: Bending - Occasionally Climbing - Occasionally Concentrating - Frequently Continuous Learning - Frequently Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Frequently Kneeling - Occasionally Lifting Lifting 50+ Lbs. - Frequently Lifting Pulling - Consistently Pushing - Consistently Reaching - Consistently Reading - Frequently Sitting - Occasionally Standing - Consistently Stooping - Frequently Talking - Consistently Thinking/Reasoning - Frequently Use of Hands - Frequently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Consistently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS... • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community
    $43k-55k yearly est. Auto-Apply 1d ago
  • Patient Catering Associate

    Trihealth 4.6company rating

    Remote

    Part-time, 3p-8p days vary and EVERY weekend. There is weekend differential, great benefits! This position is responsible for patient meal service, menu selections, process menus, tray assembly, tray delivery and pick up, disassembling of dirty trays, food preparation, special requests and needs, in- between meal food delivery, cleanliness of trayline stations and equipment, and restocking trayline . This position also communicates and addresses patient food issues/concerns and needs to area dietitian and nutrition supervisor, and assists dietitian with fluid intakes, etc. This position needs to be familiar with dietary restrictions on special, modified diets to ensure optimal food preferences are met within guidelines of diet order limitations, food/allergy and is responsible for quality service reflected in internal or external patient satisfaction survey results on assigned unit The tasks outlined above may not be exclusive to one task and other daily tasks may be asked to be performed by your reporting manager. Job routines which include times of specific daily tasks will be provided. Job Requirements: High School Diploma or GED Equivalent relevant experience or 1 year in prior TriHealth Nutrition role is acceptable in lieu of minimum education (Required) 1 - 2 years experience in a related field (Required) Able to read and perform basic math calculations, reading and writing skills Job Responsibilities: Works assigned area always keeping Service Excellence And customer service a priority. Performs all assigned tasks accurately, willingly, and on time Follows all sanitation procedures per HAACP standards Build and deliver patient trays and ensure all safety processes are being adhered to when completing task Working Conditions: Bending - Climbing - Rarely Concentrating - Continuous Learning - Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Kneeling - Rarely Lifting Lifting 50+ Lbs. - Rarely Lifting Pulling - Consistently Pushing - Consistently Reaching - Consistently Reading - Frequently Sitting - Occasionally Standing - Consistently Stooping - Occasionally Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS... • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community
    $28k-33k yearly est. Auto-Apply 24d ago
  • Patient Ambassador Food and Nutrition

    Trihealth 4.6company rating

    Remote

    Full-time, shift varies, Bethesda North Hospital, Montgomery, great benefits! Leading and monitoring targeted patient experience improvement initiatives with the assigned Food and Nutrition Department. Collaborates with and actively reports to Food and Nutrition associates, providers and staff to develop and implement strategies to assist in improving the food and nutrition experience. Serves as a visible and enthusiastic champion in providing day to day leadership in implementing patient experience improvement initiatives for Food and Nutrition. Serving as a key driver in implementing the improvement plan, serving as a highly visible coach to patient services, and front line staff. Synthesizes patient experience performance and feedback from a variety of sources, and identifies challenges and barriers to improvement in order to create appropriate interventions and provide support to achieve patient experience improvement goals. Be a support person to the FANS staff and build positive relationships in order to drive positive change. Manage complaint and grievance log as well as trend for improvements. Requires critical thinking skills, detail oriented with decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must be flexible with work location assignments. Job Requirements: High School Diploma or GED Diploma or GED. Equivalent relevant experience or 1 year in prior TriHealth Nutrition role is acceptable in lieu of minimum education. (Required) 1 - 2 years experience (Required) 3 - 4 years experience in customer service, conflict resolution and compasionate patient/guest interaction (Required) Customer service Conflict resolution and compasionate patient/guest interaction Job Responsibilities: Completes all assigned tasks as outlined in the ambassador job description and routine. Utilizes Epic and Cbord when taking patient orders to verify patient preferences, diets, allergens and assigning delivery times. Ensures to read and follow all Epic and Cbord notes relative to patient diets. Verify and visit all patients assigned Assist Choice to ensure they have menu choices selected. Resolve any issues or concerns the patient may have in regard to their diets. Communicate with a manager, nurse, and/or dietitian as necessary. Document any patient preferences or concerns/issues in Cbord. Teamwork and flexibility. Is flexible to meet department needs when operational adjustments are necessary. Mentors' and coaches' new employees when relevant to assigned position and/or duties. Works assigned area always keeping service excellence and customer service a priority. Provide prompt courteous and friendly service that exemplifies our commitment to service excellence. Communicates efficiently, effectively and pleasantly with customers, managers and fellow employees as well as having a positive attitude when at work. Always demonstrates The TriHealth Way of Serving/Always Behaviors as previously reviewed, committed and signed by you. Utilizes AIDET plus promise when communicating with the patients. Uses the HEARD service recovery model when addressing patient complaints. Other Related Information: Establishes goals and assists in implementation of patient food services needs based upon medical direction, patient population and contract. Informs, coaches, and assists development of patient experience goals. Complies with dietary restrictions on special or modified diets to ensure optimal food preferences are met within guidelines of diet order limitations. Complies with regulatory agencies, including federal, state, and Joint Commission as evidenced by successful completion of surveys with no deficiencies. Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay. Ensures patient services staff assists in achieving stated patient satisfaction goals. Follows facility, department, and Company safety policies and procedures to include occurrence reporting. Participates and attends all departmental meetings, staff development, and professional programs, as appropriate. Performs other tasks that may be assigned. Working Conditions: Bending - Climbing - Occasionally Concentrating - Consistently Continuous Learning - Occasionally Hearing: Conversation - Consistently Hearing: Other Sounds - Interpersonal Communication - Consistently Kneeling - Occasionally Lifting Lifting 50+ Lbs. - Rarely Lifting Pulling - Frequently Pushing - Frequently Reaching - Frequently Reading - Consistently Sitting - Rarely Standing - Frequently Stooping - Frequently Talking - Thinking/Reasoning - Consistently Use of Hands - Color Vision - Consistently Visual Acuity: Far - Visual Acuity: Near - Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS... • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community
    $28k-34k yearly est. Auto-Apply 4d ago
  • Supply & Dist-Equipment Sterilization Tech - Optional

    Trihealth 4.6company rating

    Remote

    EQUIPMENT STERILIZATION - OPTIONAL NIGHTS GOOD SAM HOSPITAL This position is capable of operating multiple computer system and handheld computers that pertains to specific operational aspects of the Logistics Management Department, and covering all areas pertaining to Supply Chain Management. Also responsible for inventorying and distribution of supply's for all areas of the Hospital. Must be able communicate with customers to resolve issues. Acts as a resource person to customers and staff regarding supply and inventory issues. Trained to assist in Code Blue calls including CPR at specific sites, and be responsible for the handling/transporting of medication. Job Requirements: High School Diploma or GED Degree (Required) 3 - 4 years experience in a related field (Required) Computer literate Basic Life Support (BLS) Required Job Responsibilities: Act as a resource person to customers and staff regarding supply, equipment, and inventory issues. Capable of operating multiple computer systems that pertain to specific operational aspects of the Logistics Management Department. Must be able to communicate with customers to resolve problems. Must pay close attention to all aspects of job duties pertaining to supply chain management. Transport patient care equipment and supplies to and from various destinations, observing specific department policies and procedures. Working Conditions: Climbing - Rarely Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Kneeling - Occasionally Lifting 50+ Lbs. - Rarely Lifting Pulling - Rarely Pushing - Occasionally Reaching - Rarely Reading - Sitting - Occasionally Standing - Frequently Stooping - Occasionally Talking - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS... • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community
    $30k-35k yearly est. Auto-Apply 3d ago
  • Revenue Cycle Billing Liaison Manager - PB

    Boston Medical Center 4.5company rating

    Remote

    Reporting to the Director Revenue Cycle Billing Operations & Cash Posting, the Revenue Cycle Billing Liaison Manager is responsible for supervising and coordinating all facets of Professional billing within the organization. Acting as the primary revenue Cycle liaison between designated between designated department(s), the Professional Billing office, third-party vendors, and all other stakeholders, to proactively identify opportunities to improve the revenue cycle and assist in the resolution of issues. The individual will be responsible for building and maintaining collaborative and productive relationships within the organization, managing revenue cycle projects, and driving performance. Professional revenue cycle expertise and strong communication skills are required. Position: Revenue Cycle Billing Liaison Manager - PB Department: BUMG Corporate PBO General Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: Represent the Professional Billing Office in the role as a subject matter expert for revenue cycle items related to the designated department(s). Serve as a liaison to department and practice contacts to ensure that the Professional Billing Office (PBO) is meeting service levels and to address issues that may cause challenges to meet service levels and KPIs. Work collaboratively with departments, practices and third party billing vendor to drive organizational efficiencies and alignment and to ensure processes and systems are standardized and optimized for efficient and effective flow of patient accounts Identify areas of opportunity to apply process changes and/or technology implementation/updates to optimize PBO performance. Manage implementation of standards and systems to enhance quality, consistency, efficiency, and timeliness of responsibilities for the enterprise; designing, develop, and monitor performance improvement processes (e.g. quality, accuracy, productivity and timeliness); identify continuous improvement opportunities and manage productivity metrics and efficiencies Provide consistent monitoring, reporting, and communication of department-specific trends and overall revenue cycle performance for assigned department(s). Establish and maintain a close working relationship with assigned department(s) as well as other stakeholders within the organization. Collaborate with the necessary team(s) to prepare standard revenue cycle reports for the assigned department(s). Review and analyze reports for identification of trends and issues. Facilitate regular meetings with the assigned department(s) Administrative Directors and Physician Leaders to discuss revenue cycle metrics, key trends, and opportunities for improvement. Compile and distribute meeting minutes and action items. Continue timely follow up of action items until resolved. Provide general oversight of third party billing vendor(s). Develop a strong working relationship with assigned vendor Client Managers. Identify opportunities to improve revenue cycle and suggest improvements to Professional Billing Office leadership and assigned department(s). Work to institute improvements in a timely manner. Monitor work queue performance by all parties, including department and third-party vendor. Demonstrate proficiency in all aspects of professional revenue cycle operations to achieve increased collections, optimal billing goals, and adherence to compliance rules and regulations. Participate in multiple projects simultaneously, while keeping priorities aligned with department and organizational goals. Conform to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided. Must adhere to all of BMC's RESPECT behavioral standards. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS EDUCATION: Bachelor's Degree in Business / Healthcare related field (or work experience equivalent). CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: None EXPERIENCE: Minimum of 5-7 years related experience required. Specifically, experience in an academic medical center managing professional billing functions. 3 - 5 years Epic system experience preferred KNOWLEDGE AND SKILLS: Advanced knowledge of healthcare revenue cycle functions, including coding and billing guidelines, government payer regulations. Must have CPT coding knowledge. Working knowledge of payer reimbursement and rules. Experienced in auditing, training and communicating revenue cycle regulations and concepts. Excellent interpersonal and communication skills to positively interact with a variety of hospital personnel, including administrative and management staff in a fast paced environment. Strong analytical skills. Highly skilled experience and knowledge of Windows-based software required, including but not limited to Microsoft Windows, Outlook, Excel and Access. Proficient skills to collect, organize and analyze data, produce actionable reports and recommend improvements and solutions. Possess effective oral and written skills. Ability to interpret and implement regulatory standards. Working knowledge of multiple healthcare applications, including but not limited to Epic. Possess effective time management skills to permit handling of large workload. Compensation Range: $72,500.00- $105,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
    $72.5k-105k yearly Auto-Apply 25d ago
  • Pre-Service Center Verification Specialist

    Boston Medical Center 4.5company rating

    Boston, MA jobs

    While this position is remote, at this time we are only considering local candidates because the initial three weeks of training must be conducted on site in Quincy MA. The Pre Service Center (PSC) Verification Specialist role belongs to the Revenue Cycle Patient Access team and is responsible for coordinating all financial clearance activities by navigating all pre-registration (to include acquiring or validating patient demographic, insurance, and other required elements along with insurance verification activities), obtaining referral authorization, or precertification number(s), pre-service cash collections. The role ensures timely access to care while maximizing BMC hospital reimbursement. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. This position reports to the Pre Service Center Supervisor and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, Boston Medical Center (BMC) practice staff, case management and Patient Financial Counseling. This is a Remote Position. Position: Pre-Service Center Verification Specialist Department: Ambulatory Schedule: Full Time ESSENTIAL RESPONSIBILITIES / DUTIES: * Monitors accounts routed to registration, referral and prior authorization work queues and clears work queues by obtaining all necessary patient and/or payer-specific financial clearance elements in accordance with established management guidelines. * Maintains knowledge of and complies with insurance companies' requirements for obtaining prior authorizations/referrals, and completes other activities to facilitate all aspects of financial clearance. * Acts as subject matter experts in navigating both the BMC and payer policies to get the appropriate approvals (authorizations, pre-certs, referrals, for example) for the scheduled care to proceed. The PSC Verification Specialist is an important part of the larger patient care team and helps clinicians understand what payer requirements are necessary for the widest possible patient access to services. * Supports BMC staff at all levels for hands-on help understanding and navigating financial clearance issues. * Uses appropriate strategies to underscore the most efficient process to obtaining insurance verification, authorizations and referrals, including on line databases, electronic correspondence, faxes, and phone calls. * Obtains and clearly documents all referral/prior authorizations for scheduled services prior to admission within the Epic environment. * Works collaboratively with primary care practices, specialty practices, referring physicians, primary care physicians, insurance carriers, patients and any other parties to ensure that required managed care referrals and prior authorizations for specified specialty visits and other services are obtained and appropriately recorded in the relevant practice management systems for patient appointments/visits prior to scheduled patient visits or retro-actively if not in place at the time of the appointment/visit. Ensure that approval numbers are appropriately linked to the relevant patient appointment/visit. * When it is determined that a valid referral does not exist, utilize computer-based tools or contact the appropriate party to obtain/generate referral/authorization and related information. Record the referral/authorization in the practice management system. * Contact internal and external primary care physicians to obtain referral/authorization numbers. * Perform follow-up activities indicated by relevant management reports and WQ's. * Collaborates with patients, providers, and departments to obtain all necessary information and payer permissions prior to patients' scheduled services. * Communicates with patients, providers, and other departments such as Utilization Review to resolve any issues or problems with obtaining required referral/prior authorizations. * Work collaboratively with the practices to resolve registration, insurance verification, referral or authorization issue to the extent that these unresolved issues impact the ability to obtain a referral/authorization. * Escalates accounts that have been denied or will not be financially cleared as outlined by department policy * Interview patients, families or referring physicians via telephone in advance of the patient's appointment/visit whenever possible, to obtain all necessary information, including but not limited to, financial and demographic information required for reimbursement and compliance for services rendered. * Accept registration updates from various intake points, including but not limited to those received via paper forms, internet registration forms, telephones located in practices and direct calls from patients. * Ensure that all updated demographic and insurance information is accurately recorded in the appropriate registration systems for primary, secondary and tertiary insurances. * Review all registration and insurance information in systems and reconcile with information available from insurance carriers. For any insurance updates, utilize any available resources to validate the updated insurance information, insurance plan eligibility, primary care physician, subscriber information, employer information and appointment/visit information. Contact patients as necessary if clarifications or other follow-up is required, and at all times maintain sensitivity and a clear customer friendly approach. * For any patient who is new to Boston Medical Center, create a new registration record, accurately obtaining all required data elements, including generating a medical record number and complete a full registration for the patient. * For self-pay patients or patients with unresolved insurance, and for financial counseling, refer patients Patient Financial Counseling. * Process current copayments, coinsurance, and/or deductibles for scheduled visits and outstanding patient balances for prior patient accounts during the pre-registration process. * Maintains confidentiality of patient's financial and medical records; adheres to the State and Federal laws regulating collection in healthcare; adheres to enterprise and other regulatory confidentiality policies; and advises management of any potential compliance issues immediately. * Participates in educational offerings sponsored by BMC or other development opportunities as assigned/available and complies with all applicable organizational workflows, as well as established policies and procedures. * Demonstrates knowledge & skills necessary to provide level of customer experience as aligned with BMC management expectations. * Demonstrates the ability to recognize situations that require escalation to the Supervisor. * Establishes relationships and effectively collaborates with revenue cycle staff to support continuous improvement aligned with BMC management expectations as outlined. * Takes opportunity to know and learn other roles and processes and works together to assist with process improvement initiatives as directed. * Consistently meets productivity and quality expectations to align performance with assigned roles and responsibilities. * Handle telephone calls in a timely fashion, following applicable scripting and customer service standards. Appropriately manage all calls by either working with the customer or referring the call to the appropriate party. * Regularly undergo Managed Care Quality Audits to achieve the required standard. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). IND123 JOB REQUIREMENTS EDUCATION: * High School Diploma or GED required, Associates degree or higher preferred. CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED: EXPERIENCE: * 1-3 years Hospital registration and/or Insurance experience desirable. At least one year of experience must be in a customer service role. KNOWLEDGE AND SKILLS: * General knowledge of healthcare terminology and CPT-ICD10 codes. * Complete understanding of insurance is preferred. * Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues. * Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers. * Able to communicate effectively in writing. * Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view. * Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail. * Knowledge of and experience within Epic is preferred. * Demonstrates technical proficiency within assigned Epic work queues and applicable ancillary systems, including but not limited to: ADT/Prelude/Grand Centrale. * Must be able to maintain strict confidentiality of all personal/health sensitive information. * Ability to effectively handle challenging situations and to balance multiple priorities. * Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information including proficiency in Microsoft Suite applications, specifically Excel, Word, Outlook and Zoom. * Displays a thorough knowledge of various sections within the work unit in order to provide assistance and back-up coverage as directed. * Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards as outlined by Management. Compensation Range: $24.05- $29.31 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, and licensure/certifications directly related to position requirements. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), contract increases, Flexible Spending Accounts, 403(b) savings matches, earned time cash out, paid time off, career advancement opportunities, and resources to support employee and family wellbeing. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or "apps" job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
    $24.1-29.3 hourly Auto-Apply 23d ago
  • Director of Research Analytics & Reporting, Research Executive Services

    Boston Medical Center 4.5company rating

    Remote

    Director Research Analytics & Reporting, Research Executive Services Schedule: 40 hours per week, Remote ABOUT BMC: At Boston Medical Center (BMC), our diverse staff works together for one goal - to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience. You'll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth and where you'll have the tools you need to take charge of your own environment. POSITION SUMMARY: The Director of Research Data Analytics & Reporting leads the design and execution of data strategies that support the goals of Research & Sponsored Programs (RSP) and position Boston Medical Center Health System Research as a leader in using patient data to drive inclusive science. This role oversees enterprise-wide data management and analysis, ensures data quality and accessibility, and delivers actionable insights through advanced visualization and clear communication to stakeholders. Reporting to the Chief of Staff (CSO - Chief Scientific Officer), the Director provides vision and technical leadership to move the health system toward next-generation clinical health informatics and data science. The position guides the preparation of high-quality clinical datasets, establishes data governance standards, and enables collaboration with internal and external partners, including those engaged in predictive algorithms using AI, LLM, and NLP tools. The Director exercises full supervisory and administrative responsibility for a multidisciplinary analytics team that collects, analyzes, and interprets research awards, proposals, expenditures, and clinical data to inform strategic decisions and research initiatives across RSP and the broader Health System. This role requires extensive collaboration with other data leaders throughout the organization to promote data-driven decision-making and ensure investigators have access to reliable, well-curated datasets. JOB RESPONSIBILITIES: Develop and Implement Research Data Strategies: Define and execute an enterprise-wide data strategy aligned with organizational goals; establish research data governance policies; collaborate with IT and data leaders across the health system to integrate research data programs into a cohesive, accessible data science platform. Oversee Data Management and Analysis: Direct the collection, storage, and maintenance of research data, including patient clinical and claims data, to ensure accuracy, integrity, and security; lead advanced data analysis to generate actionable insights and guide research and operational decision-making. Lead the Clinical Data Warehouse for Research (CDW-R): Supervise the CDW-R team, including a Manager and data analysts, to provide high-quality, comprehensive datasets for researchers; continuously update data structures, functions, and processes to maintain best-practice standards. Develop Reporting and Visualization Solutions: Design and deliver analytics and reporting tools using visualization platforms to support RSO and Health System Leadership in strategic planning and operational monitoring. Provide Strategic Leadership and Team Development: Lead a multidisciplinary team of research and analytics professionals, including managers and technical experts. Oversee recruitment, performance management, and workforce planning to build and sustain a high-performing team. Collaborate across clinical and non-clinical areas to implement data strategies that advance research priorities and promote data-driven decision-making across the health system. Advance External Data Partnerships: Partner with IT leaders to prepare clinical data for collaboration with external organizations engaged in predictive algorithms, artificial intelligence, and other advanced analytics for key health initiatives. Promote Data-Driven Decision Making: Advocate for and enable the use of data analytics in research and clinical strategies; communicate data-driven metrics and insights to internal and external stakeholders to inform organizational planning and outcomes. Monitor Emerging Trends: Stay current on developments in data analytics, informatics, and research methodologies, and apply best practices to continuously improve research data strategies and operations. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities require JOB REQUIREMENTS REQUIRED EDUCATION AND EXPERIENCE: Master's degree in Computer Science, Health Informatics, Information Science 5-7 years' experience working in an academic or healthcare setting working with clinical, public health, or research operations data, including developing data visualizations and leading teams; OR equivalent combination of education and relevant experience. PREFERRED EDUCATION AND EXPERIENCE: Experience working with Epic. Leadership experience in building and managing cross-disciplinary teams. Experience working in a health system and academic setting. Experience with proposal, award, and expenditure grant data. KNOWLEDGE, SKILLS & ABILITIES (KSAs): Strategic, system-level thinker with strong financial, technical, analytical, and implementation skills. Excellent written and verbal communicator able to present effectively to diverse audiences, including executive, clinical, and non-clinical staff Leadership and project management abilities and advanced analytical and problem-solving skills Proficiency in data visualization and reporting tools such as Tableau Working knowledge of SQL; familiarity with SAS, Stata, Python, R, and OLAP/cube structures Knowledge of research data management systems (e.g., InfoEd, Cayuse) Strong interpersonal and organizational skills, with the ability to prioritize multiple initiatives, meet aggressive deadlines, and operate independently with sound judgment in a fast-paced environment Ability to manage multiple data projects simultaneously in a fast-paced environment JOB BENEFITS: Competitive pay Tuition reimbursement and tuition remission programs Highly subsidized medical, dental, and vision insurance options Career Advancement/Professional Development: Access a wealth of ongoing training and development opportunities that will not only enhance your skills but also expand your knowledge base especially for individuals pursuing careers in medicine or biomedical research. ABOUT THE DEPARTMENT: As the primary teaching hospital for Boston University Chobanian & Avedisian School of Medicine and BU schools of public health and dentistry, intellectual rigor shapes our inquiries. Our research is led by a belief that skin color, zip code, and financial circumstances shouldn't dictate health. Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ************************* or call ************ to let us know the nature of your request. Compensation Range: $130,500.00- $189,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
    $130.5k-189k yearly Auto-Apply 3d ago
  • Ultrasonographer II - Women's Health

    Trihealth 4.6company rating

    Remote

    This position may exist in physician imaging departments or in the perinatal specialty area and works under the general direction of the physician and/or supervision of the manager or supervisor. The ultrasonographer demonstrates competencies in a combination of OB/GYN, prostate, body, abdominal and head/neck ultrasound, performing ultrasound examinations in accordance with ACR guidelines and protocols. In the perinatal specialty, demonstrates competencies in a variety of OB procedures, performing ultrasound examinations in accordance with AIUM guidelines and protocols. In all areas, the ultrasonographer is responsible for performing quality ultrasound exams, maintaining accurate records and documenting in the EMR, maintaining a cooperative relationship with interdepartmental team members, quality assurance/quality control, working effectively with patients and families to provide patient care, complies with infection prevention procedures, student education, orientation of new employees, ensures operation of ultrasound equipment by adhering to standard operating procedures and by troubleshooting and reporting malfunctions to leadership, assists clerical staff in the maintenance of records and files, maintains safe, secure, and healthy work environment by following and enforcing standards and procedures, updates job knowledge by participating in educational opportunities, and other duties as assigned. Travel to additional locations may be required. This position is required RDMS in the appropriate field and must meet the minimum continuing education requirements of the registry and ACR/AIUM as appropriate. Job Requirements: Associate's Degree in Allied Health Graduate of an approved technical, professional, or vocational program Registered Diagnostic Medical Sonographer (RDMS), or ARRT (US) Basic Life Support for Healthcare Providers (BLS) Experience Clinical Allied Health Job Responsibilities: Maintains accurate records through the completion of all paperwork. Work is completed before submitting. Provides for patient, family, and staff comfort and care prior to, during, and after a procedure. Recognizes and responds appropriately to emergent situations. remove Demonstrates organizational and communication skills to promote the well-being of the department. Maintains a cooperative relationship with interdepartmental team members. Demonstrates competency through ongoing CBE's. Demonstrates knowledge of equipment and its operating procedures through CBE's. Selects proper imaging protocols and follows departmental procedures. Demonstrates ability to consistently produce and evaluate diagnostic sonograms for radiologic interpretation Other Job-Related Information: Working Conditions: Climbing - Rarely Concentrating - Frequently Continuous Learning - Frequently Hearing: Conversation - Frequently Hearing: Other Sounds - Frequently Interpersonal Communication - Frequently Kneeling - Rarely Lifting Lifting 50+ Lbs - Rarely Lifting 11-50 Lbs - Occasionally Pulling - Occasionally Pushing - Occasionally Reaching - Occasionally Reading - Frequently Sitting - Occasionally Standing - Frequently Stooping - Occasionally Talking - Frequently Thinking/Reasoning - Frequently Use of Hands - Consistently Color Vision - Frequently Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS… • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS… • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS… • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS… • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS… • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community
    $65k-80k yearly est. Auto-Apply 11d ago
  • Senior Financial Analyst

    Boston Medical Center 4.5company rating

    Remote

    Reporting to the Manager of Financial Planning, the Senior Financial Analyst, Financial Planning will play a pivotal role in driving the financial planning, budgeting, and analysis efforts for BMC's newly created Physician Organization. This position will be responsible for delivering data integrity and data-driven insights to facilitate informed decision-making and safeguard overall financial well-being of the organization. Position: Senior Financial Analyst Department: Finance Operations Schedule: Full Time Monthly Financial Analysis and Reporting: Assist in the preparation of standardized monthly reports for distribution to the leadership, administrative, and operations teams Perform variance analysis to compare actual financial outcomes with budget and provide explanation for deviations Perform regular checks to ensure financial data integrity in collaboration with the Accounting team Budget Planning and Development: Under the review of the Manager, assist in the preparation of annual budgets and long-term financial plans for assigned areas Utilize newly implemented financial system to build department level budgets Coordinate with department heads to gather and analyze budgetary data information Provide training and support to assigned areas during the budgeting process Develop complex budgetary analysis as directed Financial Systems Implementation and Management: Assist with the implementation of financial systems, and serve as its SME Assist with data validation in newly implemented financial system, developing reporting out of it, and building dashboards for KPI tracking Managing Databases and Other Ad Hoc Financial Analysis: Create and maintain up-to-date databases related to personnel/headcount planning for clinical providers and non-clinical staff Lead and participate in special financial projects and initiatives as needed that involve financial modeling/scenario analysis/sensitivity analysis Coordinate with cross-functional teams (Accounting, HR, Operations) to achieve project goals within assigned timeline JOB REQUIREMENTS EDUCATION: Bachelors Degree required, with preference for concentration in Health Care, Economics, Business, Accounting, or Finance. Master in Business, Public Health, or Public Administration preferred. EXPERIENCE: Five years professional experience in financial analysis, budgeting, accounting, or planning function, preferably in a healthcare-related setting. KNOWLEDGE AND SKILLS: Ability to independently produce clear financial analysis regarding complex issues. Highly analytical thinking with demonstrated talent for identifying, scrutinizing, improving, and streamlining complex work processes. Advanced MS Excel, Word, Access, and PowerPoint skills. Experience with or ability to learn Lawson and additional application systems. Ability to train others. Experience in translating and communicating key analyses and assumptions in concise fashion to Senior Management for decision-making purposes. Excellent written and verbal communication skills. Superior interpersonal skills to effectively work and communicate with all levels of Management inside and outside Finance. Enjoys working on teams. Desire to learn and grow within the organization. Ability to operate effectively in a fast-paced, constantly changing environment. Knowledge of health care finance and delivery systems preferred but not required. Compensation Range: $72,500.00- $105,000.00 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
    $72.5k-105k yearly Auto-Apply 5d ago
  • Unit Coordinator - Observation Unit

    Trihealth 4.6company rating

    Remote

    Unit Coordinator - Part Time Days - Observation Unit - Bethesda North Hospital This position performs clerical duties, including accurate transcription of physician orders in facilities not yet live on TriHealth Connect. This position requires the interpersonal skills to communicate with respect and compassion to customers; communicates information through various telecommunication devices and assists in coordinating patient flow. Job Requirements: High School Diploma or GED Degree or GED (Required) Capable of operating office and clerical equipment Computer skills Job Responsibilities: Communicates appropriately and effectively with internal and external customers (i.e. staff, patients, families, other departments, etc.). Relays accurate and complete information. Maintains confidentiality. Takes an active role in maintaining patient satisfaction (i.e. way-finding, quick response to call lights and phones, etc.). Demonstrates ability to appropriately respond to and prioritize work. Removes medications from the tube system and places in appropriate locked cabinet. Responds appropriately to emergency situations (i.e. Code Blue, Rapid Response Team, fire, Special Alert). Demonstrates knowledge/use of emergency systems, policies and procedures. Performs computer down time procedures according to unit/TriHealth guidelines. Demonstrates/maintains knowledge of organizational and unit changes. Supports organizational and unit changes. Acknowledges need for self growth and accountability. Identifies areas for self improvement. Maintains proficient knowledge of computer applications specific to unit/job (i.e. maintaining census, accurate scanning of documents, accurate transcription of physician orders in facilities not yet live on TriHealth Connect). Is knowledgeable of the function/operation of equipment specific to the role on the unit. Working Conditions: Bending - Climbing - Rarely Concentrating - Consistently Continuous Learning - Frequently Hearing: Conversation - Consistently Hearing: Other Sounds - Frequently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting Lifting 50+ Lbs. - Rarely Lifting Pulling - Rarely Pushing - Occasionally Reaching - Rarely Reading - Consistently Sitting - Consistently Standing - Rarely Stooping - Occasionally Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Occasionally Visual Acuity: Far - Frequently Visual Acuity: Near - Consistently Walking - Frequently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS... • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community
    $30k-35k yearly est. Auto-Apply 19h ago
  • Senior Data Engineer, Clinical Data Warehouse for Research

    Boston Medical Center 4.5company rating

    Remote

    Senior Data Engineer Clinical Data Warehouse for Research Department: Research - Support Services Schedule: Per Diem, Remote (must be able to work during Eastern Standard Time business hours) ABOUT BMC: At Boston Medical Center (BMC), our diverse staff works together for one goal - to provide exceptional and equitable care to improve the health of the people of Boston. Our bold vision to transform health care is powered by our respect for our patients and our commitment to ensure everyone who comes through our doors has a positive experience. You'll find a supportive work environment at BMC, with rich opportunities throughout your career for training, development, and growth and where you'll have the tools you need to take charge of your own environment. POSITION SUMMARY: The Senior Data Engineer designs, develops, and implements the organization's research data warehouse, data infrastructure, and data mart solutions to empower analysts to access, query, and leverage high‑quality research and clinical data efficiently and accurately. This includes building scalable processes to ingest, transform, and integrate large volumes of structured and semi-structured data from diverse sources. This role collaborates with Enterprise Analytics, Analytics Infrastructure, business intelligence, product management, and data extraction and provisioning teams to deliver high-quality data products that support informed decision-making across the organization. Working under the general direction of the Director of Research Analytics and Reporting, the Senior Data Engineer contributes to the modernization of research data infrastructure to enhance efficiency, improve analytical capability, and ultimately support high-quality research that drives improved patient outcomes. JOB RESPONSIBILITIES: Develop detailed documentation and technical specifications, perform validation and testing, and consult with internal stakeholders to ensure data integrity and compliance with research privacy and regulatory requirements (e.g., HIPAA, IRB, GDPR). Collaborate with enterprise stakeholders, including analytics, data integration, researchers, clinicians, business intelligence analysts, and governance and IT teams to develop and deliver solutions that enhance research data warehouse quality and ease of data retrieval. Provide technical leadership and guidance to data extraction and provisioning teams on system integration, data modeling, and implementation of enterprise data warehouse strategies that align with enterprise standards Monitor and integrate advancements in data engineering, data warehousing, research informatics, and compliance standards to continuously optimize architecture, performance, and regulatory alignment. (The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required). JOB REQUIREMENTS REQUIRED EDUCATION AND EXPERIENCE: Master's degree in computer science, Computer Information Systems, Applied Biostatistics, Public Health, Systems Improvement, Information Science, or a related research field, and 8+ years of experience in IT, of which at least 6 must be progressive experience working with SQL data warehouse platforms; or an equivalent combination of education and experience. Experience in creating and managing APIs within a Data as a Service (DaaS) environment. Experience in the implementation and support of enterprise-wide data integrations. PREFERRED EDUCATION AND EXPERIENCE: Experience working in research KNOWLEDGE, SKILLS & ABILITIES (KSAs): Proficiency in SQL, at least one programming language, and strong troubleshooting skills. Proficiency in data modeling concepts using a variety of tools. ABOUT THE DEPARTMENT: As the primary teaching hospital for Boston University Chobanian & Avedisian School of Medicine and BU schools of public health and dentistry, intellectual rigor shapes our inquiries. Our research is led by a belief that skin color, zip code, and financial circumstances shouldn't dictate health. Boston Medical Center is an Equal Opportunity/Affirmative Action Employer. If you need accommodation for any part of the application process because of a medical condition or disability, please send an e-mail to ************************* or call ************ to let us know the nature of your request. Compensation Range: $50.00- $72.60 This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location. Equal Opportunity Employer/Disabled/Veterans According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.
    $50-72.6 hourly Auto-Apply 1d ago
  • Phlebotomist

    Trihealth 4.6company rating

    Remote

    Join TriHealth as a Phlebotomist! Are you committed to delivering accurate and compassionate care? In this role, you'll collect quality specimens from patients of all ages, support diagnostic testing, and serve as a vital liaison between the laboratory and our customers. You'll also assist with order entry, compliance documentation, and ensure smooth specimen processing. If you have strong attention to detail and a passion for patient service, we'd love to have you on our team! Location: Good Samaritan Hospital at 375 Dixmyth Avenue, Cincinnati, OH 45220 Work Hours: Part time, 56 hours biweekly Day shift from 4:00 Am - 12:30 PM Every other weekend and holidays rotation Job Overview: In-House: This position serves as a liaison for an extensive variety of laboratory customers. This position procures quality specimens from adult, geriatric, pediatric and infant patients for diagnostic testing according to CLIA, TJC and CAP guidelines and may perform EKG's on outpatients. This position makes/receives telephone calls to/from customers, gathers data required for service and billing, answers questions and resolves issues. This position also completes documentation to meet OIG compliance guidelines which includes accurate interpretation and transcription of physician orders and LIS/HIS order entry. This position may receive incoming specimens, enters patient demographics and test orders using LIS/HIS systems, labels specimens, and distributes them to the proper lab departments for testing. Job Requirements: High School Diploma or GED or GED (Required) 1 - 2 years of experience in Phlebotomy (Preferred) Phlebotomy Trained Upon Hire Preferred Job Responsibilities: Ensure specimen integrity by obtaining patient identification, accurate data, collection and specimen collection Documents all information as required in expected timeframes Understands the importance of accuracy in all steps of the collection process and completes all work accurately and timely. Takes on complex tasks when asked and takes initiative to take on tasks when need arises. Completes work following processes and protocols for safety, confidentiality, and sample integrity Working Conditions: Climbing - Occasionally Concentrating - Consistently Continuous Learning - Frequently Hearing: Conversation - Consistently Hearing: Other Sounds - Consistently Interpersonal Communication - Consistently Kneeling - Occasionally Lifting Lifting 50+ Lbs. - Rarely Lifting Pulling - Occasionally Pushing - Occasionally Reaching - Consistently Reading - Consistently Sitting - Consistently Standing - Consistently Stooping - Occasionally Talking - Consistently Thinking/Reasoning - Consistently Use of Hands - Consistently Color Vision - Consistently Visual Acuity: Far - Consistently Visual Acuity: Near - Consistently Walking - Consistently TriHealth SERVE Standards and ALWAYS Behaviors At TriHealth, we believe there is no responsibility more important than to SERVE our patients, our communities, and our fellow team members. To achieve our vision and mission, ALL TriHealth team members are expected to demonstrate and live the following: Serve: ALWAYS... • Welcome everyone by making eye contact, greeting with a smile, and saying "hello" • Acknowledge when patients/guests are lost and escort them to their destination or find someone who can assist • Refrain from using cell phones for personal reasons in public spaces or patient care areas Excel: ALWAYS... • Recognize and take personal responsibility to address and recover from service breakdowns when a customer's expectations have not been met • Offer patients and guests priority when waiting (lines, elevators) • Work on improving quality, safety, and service Respect: ALWAYS... • Respect cultural and spiritual differences and honor individual preferences. • Respect everyone's opinion and contribution, regardless of title/role. • Speak positively about my team members and other departments in front of patients and guests. Value: ALWAYS... • Value the time of others by striving to be on time, prepared and actively participating. • Pick up trash, ensuring the physical environment is clean and safe. • Be a good steward of our resources, using supplies and equipment efficiently and effectively, and will look for ways to avoid waste. Engage: ALWAYS... • Acknowledge wins and frequently thank team members and others for contributions. • Show courtesy and compassion with customers, team members and the community
    $31k-35k yearly est. Auto-Apply 11d ago
  • SCMG Call Center Triage Nurse (Remote)

    Silver Cross Hospital 4.4company rating

    Remote

    Silver Cross Hospital is an extraordinary place to work. We're known for our culture of excellence and delivery of unrivaled experiences for our patients, their families, the communities we serve…and for each other. Come join us! It's the way you want to be treated. Position Summary: Provides professional nursing care for clinic patients following established standards and practices. Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide care appropriate to the age of the patients served. Ability to establish and maintain effective working relationships with patients, employees and the public. Essential Duties and Responsibilities: Triage patients: walk-ins and phone-ins and follows up with physicians and patients. Reviews answering service messages and voice mail messages. Performs general nursing care to patients. Administers prescribed medications and treatments in accordance with nursing standards, including IV therapy, nebulizer therapy. Prepares equipment and aids physician during treatment, examination, and testing of patients, including casting and cast removal. Observes, records, and reports patient's condition and reaction to drugs and treatments to physicians. Dispenses medication as directed. Provides patient education in relation to new baby care, dressing change, etc. Assists in coordination of appointment bookings to ensure preferences are given to patients in emergency situations. Maintains timely flow of patients. Greets patients and prepares them for physician examination. Screens patients for appropriate information. Instructs patients and family in collection of samples and tests. Collects specimens, including blood, urine, etc. Performs catheterization. Processes paperwork for appropriate specimen collections. Contacts patients regarding missed appointments. Performs in-office testing and treatment such as EKG, audiometry, nebulizer and oxygen. Arranges for patient testing and admission which may include patient education. Maintains exam rooms for necessary supplies and materials. Ensures safety and cleanliness. Prepares list of medical supplies needed and maintains equipment to ensure a clean and safe environment. Prepares contaminated instruments and other related materials for transport to hospital for sterilization. Maintains patient confidentiality. Completes appropriate forms for managed care referrals and gets authorization when necessary. Calls in prescriptions to pharmacy. Calls lab results and test results to patient or automated test system. Checks encounter form for missed charges. Has Medicare waivers signed prior to service. Acts as patient advocate in attempting to locate agencies appropriate to patient needs, i.e. Meals-on-Wheels, Department Services for Crippled Children, etc. Required Qualifications: Graduate of an accredited school of nursing. One year of professional nursing experience in a clinic setting preferred. Possession of a State Registered Nurse License. CPR Certification. Proof of current malpractice insurance. Work Shift Details: Days, Days (Monday-Friday) & possible alternating Saturday's; no holidays. Department: PSMG MGMT SERVICESBenefits for You At Silver Cross Hospital, we care about your health and well-being and that is why we work hard to provide quality and affordable benefit options for you and your eligible family members. Silver Cross Hospital and Silver Cross Medical Groups offer a comprehensive benefit package available for Full-time and Part-time employees which includes: · Medical, Dental and Vision plans · Life Insurance · Flexible Spending Account · Other voluntary benefit plans · PTO and Sick time · 401(k) plan with a match · Wellness program · Tuition Reimbursement Registry employees who meet eligibility may participate in one of our 401(k) Savings plan with a potential match. However, registry employees are ineligible for Health and Welfare benefits. The final pay rate offered may be more than the posted range based on several factors including but not limited to: licensure, certifications, work experience, education, knowledge, demonstrated abilities, internal equity, market data, and more. The expected pay for this position is listed below: $28.17 - $35.21
    $58k-66k yearly est. Auto-Apply 2d ago

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