Office Associate jobs at St Joseph Medical Group - 27 jobs

**Penn State Health** - **Hershey Medical Center** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** 8:30a - 5:00p **Recruiter Contact:** Carlee Maiman at ******************************* (MAILTO://*******************************) **SUMMARY OF POSITION:** Responsible to the Office Manager for providing front office support. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MILTON HERSHEY MEDICAL CENTER?** Penn State Hershey Medical Center is Central Pennsylvania's only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider. As a four-time Magnet-designated hospital, Hershey Medical Center values the hard work and dedication that our employees exhibit every day. Through our core values of Respect, Integrity, Teamwork, and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, specialty certification, continuing education, and career growth. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Union:** Non Bargained **Position** Medical Office Associate I - Surgery **Location** US:PA: Hershey | Clerical and Administrative | Full Time **Req ID** 89529

**Penn State Health** - **Community Medical Group** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** 8:30a - 5:00p **Minimum Hourly Rate:** $ 17.00 **Recruiter Contact:** Nicole Cox at ******************************** (MAILTO://********************************) **SUMMARY OF POSITION:** Penn State Health Upper Allen Medicine is looking for a friendly, detail-oriented Medical Office Associate to join our welcoming, patient-centered Pediatrics and Family Medicine clinic. In this role, you will use our patient scheduling system to manage appointments, check-ins, cancellations, and waitlist requests while providing clear information and directions to patients. You will register new patients or verify existing patient information to ensure accuracy, collect insurance co-payments and outstanding balances, and answer incoming phone calls promptly and courteously. This position also includes obtaining required signatures for HIPAA, Consent to Treat, and other forms; performing check-out duties such as charge entry, scheduling follow-up appointments, and providing visit summaries, requisitions, and educational materials. You will compose professional, concise eMessages, generate patient letters, and handle other correspondence as needed, as well as monitor task lists, eMessage pools, and voicemail lines in accordance with clinic guidelines. If you're organized, compassionate, and enjoy supporting families in a fast-paced clinical environment, we'd love for you to apply. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Office Associate - Upper Allen Medicine **Location** US:PA:Mechanicsburg | Clerical and Administrative | Full Time **Req ID** 89468

**Penn State Health** - **Hershey Medical Center** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** day with varied start times ** The Medical Office Associate provides front office support to the clinical operations team, and works with a diverse patient population to ensure accuracy of patient intake, registration, payments, and scheduling. Duties include, answering and screening telephone calls, scheduling appointments, entering patient charges, payments along with third party billing information and other pertinent information. The priorities of the MOA position are patient registration, customer service and ensuring patient flow is optimal. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **PREFERRED QUALIFICATION(S):** + Prior experience working in a medical office preferred + Six (6) months of customer service experience preferred **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MILTON S. HERSHEY MEDICAL CENTER ACADEMIC PRACTICE?** \#WeAre comprised of a team network to ensure our practice sites and our employees respond effectively to the ever-changing healthcare environment and provide the highest standard of care to our patients. The Academic Practice is the multi-specialty group practice of the Penn State Health Milton S. Hershey Medical Center. We support the educational and research mission of the Penn State College of Medicine and strive to recruit and retain the highest quality physicians and staff. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Union:** Non Bargained **Position** Medical Office Associate I - Cocoa Outpatient Center **Location** US:PA: Hershey | Clerical and Administrative | Full Time **Req ID** 88704

**Penn State Health** - **Hershey Medical Center** **Work Type:** PRN **FTE:** 0.001 **Shift:** Day **Hours:** Varied day shift , Monday-Friday, between the times of 7:00a-5:00p, no holidays or weekends **Recruiter Contact:** Nicole Cox at nlaverty @pennstatehealth.psu.edu (%20nlaverty%**************************) SUMMARY OF POSITION: The Medical Office Associate role is an entry-level admin role where one can learn and grow their career in the healthcare field. The individual will check in and check out patients, verify insurance information, answer the office phones, schedule appointments, and much more! Contingency Pool is seeking a customer service-focused Medical Office Associate (MOA) to join the travel pool team! Spanning over a variety of State College area, the MOA will be expected to float to different Academic Practice Division (APD) Medical Group offices for daily/weekly work assignments. The offices do range from General Primary Care to single or multi-specialty offices, so no two days are alike! ESSENTIAL DUTIES- The percentage of time spent performing essential functions is 95%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties: + Answers the telephone, troubleshoots the call to customer's satisfaction by either handling it themselves or forwarding to the appropriate person, triages emergency calls to clinical staff or providers according to established policy. + Utilizes working knowledge of patient scheduling system to include scheduling, check-in, cancellations, wait list, reports per practice guidelines and provides appropriate information/directions. + Utilizes working knowledge of billing system to include registration, scanning and charge entry. + Completes front-end edits and performs charge and cash reconciliation on a daily basis following established policy and procedure. + Exhibits Service Excellence in all interactions with patients/customers/team members according to established Service Excellence standards. + Maintains working knowledge of requirements for all current insurance and billing information. Obtains signatures and appropriate authorization information. + Collects co-payments and payments according to cash collection standards. Follows practice site procedure to prepare for patient visit including gathering information from the medical record and scanning pertinent information to the medical record as needed and in accordance with HIPAA standards. + Performs check-out functions including charge entry, scheduling appointments, and provide appropriate paperwork to the patient. + Composes professional and effective e-messages and emails related to patient care needs. + Assists as needed with patient correspondence including faxes and patient letters. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MILTON S. HERSHEY MEDICAL CENTER ACADEMIC PRACTICE?** \#WeAre comprised of a team network to ensure our practice sites and our employees respond effectively to the ever-changing healthcare environment and provide the highest standard of care to our patients. The Academic Practice is the multi-specialty group practice of the Penn State Health Milton S. Hershey Medical Center. We support the educational and research mission of the Penn State College of Medicine and strive to recruit and retain the highest quality physicians and staff. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Union:** Non Bargained **Position** Medical Office Associate I - Contingency Pool **Location** US:PA: Hershey | Clerical and Administrative | PRN **Req ID** 88390

**Penn State Health** - **Hershey Medical Center** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** Varied day shift/ varied location within the Hershey area ; weekend call every 10 weeks **Recruiter Contact:** Carlee Maiman at ******************************* (MAILTO://*******************************) **SUMMARY OF POSITION:** Responsible to the Office Manager for providing front office support. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MILTON HERSHEY MEDICAL CENTER?** Penn State Hershey Medical Center is Central Pennsylvania's only Academic Medical Center, Level 1 Regional Adult and Pediatric Trauma Center, and Tertiary Care Provider. As a four-time Magnet-designated hospital, Hershey Medical Center values the hard work and dedication that our employees exhibit every day. Through our core values of Respect, Integrity, Teamwork, and Excellence, our employees are a team committed to compassionate care for our diverse patient population, our community and each other. As a valued team member, we promote continued professional development, specialty certification, continuing education, and career growth. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Union:** Non Bargained **Position** Medical Office Associate I - Radiology Administration **Location** US:PA: Hershey | Clerical and Administrative | Full Time **Req ID** 89261

**Penn State Health** - **Community Medical Group** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** 7:45a-4:15p Monday - Friday **Recruiter Contact:** Nicole Cox at ******************************** (MAILTO://********************************) **SUMMARY OF POSITION:** Responsible to the Office Manager for providing front office support. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Office Associate - Pulmonary Med Lemoyne **Location** US:PA:Lemoyne | Clerical and Administrative | Full Time **Req ID** 89983

**Penn State Health** - **Community Medical Group** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** Varied 8:00a - 4:00p, 8:00a -4:30p, 8:00a - 6:00p **Recruiter Contact:** Carlee Maiman at ******************************* (MAILTO://*******************************) **SUMMARY OF POSITION:** Responsible to the Office Manager for providing front office support. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Office Associate - Kissel Hill Family Care **Location** US:PA:Lititz | Clerical and Administrative | Full Time **Req ID** 86009

**Penn State Health** - **Community Medical Group** **Work Type:** PRN **FTE:** 0.001 **Shift:** Day **Hours:** Workdays vary throughout the week, every other weekend is required. **Recruiter Contact:** Nicole Cox at ******************************** (//********************************) **Please note:** **This is not a full-time or part-time position and does not include guaranteed hours or benefits.** SUMMARY OF POSITION: ** This position will be home-based in Camp Hill, but the employee will be expected to travel occasionally to the Carlisle Urgent Care location. Responsible to the Office Manager for providing front office support. The Camp Hill Urgent Care is seeking individuals eager to grow their careers and expand their skill sets. In our fast-paced clinic, we need adaptable, team-oriented candidates. We offer a flexible schedule with alternating weekends. ESSENTIAL DUTIES- The percentage of time spent performing essential functions is 95%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties: + Utilizes working knowledge of patient scheduling system to include scheduling, check-in, cancellations, request (wait) list, per policy and guidelines, and provides appropriate information/directions. + Registers (or verifies registration of) patients and ensures information is current and accurate. + Collects insurance copayments and other outstanding balances per policy. + Answers telephone in a timely and polite manner. + Obtains signatures on required forms (HIPAA, Consent to Treat, etc.) + Performs check out functions including charge entry, scheduling of appointments, providing patient visit summaries, requisitions, and educational materials to patient. + Composes professional, concise eMessages related to patient care needs. + Generates patient letters, and manages other patient correspondence as required. + Monitors task lists, eMessage pools, and voice mail lines per guidelines. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Office Associate - Urgent Care West **Location** US:PA:Camp Hill | Clerical and Administrative | PRN **Req ID** 69435

**Penn State Health** - **Community Medical Group** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** 8:30a - 5:00p **Recruiter Contact:** Garrett Kieffer at ******************************** ** Responsible to the Office Manager for providing front office support. ESSENTIAL DUTIES- The percentage of time spent performing essential functions is 95%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties: + Utilizes working knowledge of patient scheduling system to include scheduling, check-in, cancellations, request (wait) list, per policy and guidelines, and provides appropriate information/directions. + Registers (or verifies registration of) patients and ensures information is current and accurate. + Collects insurance copayments and other outstanding balances per policy. Answers telephone in a timely and polite manner. Obtains signatures on required forms (HIPAA, Consent to Treat, etc.) + Performs check out functions including charge entry, scheduling of appointments, providing patient visit summaries, requisitions, and educational materials to patient. + Composes professional, concise eMessages related to patient care needs. + Generates patient letters, and manages other patient correspondence as required. + Monitors task lists, eMessage pools, and voice mail lines per guidelines **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Office Associate - Dermatology **Location** US:PA:Camp Hill | Clerical and Administrative | Full Time **Req ID** 85770

**Penn State Health** - **Community Medical Group** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** 8:30a - 5:00p Monday-Friday **Recruiter Contact:** Nicole Cox at ******************************** (MAILTO://********************************) **SUMMARY OF POSITION:** Responsible to the Office Manager for providing front office support. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Office Associate - Cardiology **Location** US:PA:Camp Hill | Clerical and Administrative | Full Time **Req ID** 89695

**Penn State Health** - **Community Medical Group** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** 8:00a - 4:30p **Recruiter Contact:** Christopher Donchak at ******************************** (MAILTO://********************************) **SUMMARY OF POSITION:** Responsible to the Office Manager for providing front office support. The Medical Office Associate role is an entry-level admin role where one can learn and grow their career in the healthcare field. The individual will check in and check out patients, verify insurance information, answer the office phones, schedule appointments, and much more! Are you ready to take your healthcare career to the next level? Our infectious disease office is looking for a dedicated and compassionate individual to join our team! In this role, you'll work with a diverse patient population, helping to maintain and keep an adequate record of all patients. Our employees are supporting patients who are currently on a course of IV antibiotics, HIV treatments, and wound care follow-ups. If you are passionate about providing exceptional care in a dynamic setting and want to make a difference in the lives of patients with complex infectious conditions, we'd love for you to join our team. Apply today! **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Office Associate - Medical Infectious Disease **Location** US:PA:Camp Hill | Clerical and Administrative | Full Time **Req ID** 89861

**Penn State Health** - **Community Medical Group** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Varied **Hours:** Variable **Recruiter Contact:** Brie Kissell at ******************************** (MAILTO://********************************) **SUMMARY OF POSITION:** Penn State Health Exeter Family Practice is expanding its Clerical team! This office functions as primary care and oversees gynecology. It's a busy clinic, seeing upwards of 200 patients/day, so each staff member is required to complete at least one late evening per week. The selected Medical Office Associate (MOA) will check patients in and out of appointments, schedule appointments, and answer inbound phone calls. The MOA will assist patients with referrals, prior authorizations, and all other matters. Asynchronous administrative duties will also be delegated daily. Due to high patient flow, prior experience in a healthcare administration setting is a plus. Join the Suite 202 team today! **MINIMUM QUALIFICATION(S):** + High School graduate or equivalent required **PREFERRED QUALIFICATION(S):** + Six (6) months of customer service experience preferred **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Office Associate - Family Practice Exeter Health **Location** US:PA:Reading | Clerical and Administrative | Full Time **Req ID** 87222

**Penn State Health** - **Community Medical Group** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** 8:00a - 4:30p **Recruiter Contact:** Garrett C. Kieffer at ******************************** (MAILTO://********************************) **SUMMARY OF POSITION:** Responsible to the Office Manager for providing front office support. The Medical Office Associate role is an entry-level admin role where one can learn and grow their career in the healthcare field. The individual will check in and check out patients, verify insurance information, answer the office phones, schedule appointments, and much more! Are you passionate about making a difference in patients' lives and have a keen interest in endocrine diagnosis (thyroid conditions, hormonal conditions, or diabetes)? Our office is looking for a dedicated, compassionate individual to join our team! As part of our team, you'll have the opportunity to gain knowledge and make an impact in the lives of patients managing a variety of endocrine conditions. If you're looking for a rewarding career in a supportive environment with ample opportunities for growth and professional development, we encourage you to apply today! **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Office Associate - Endocrinology **Location** US:PA:Camp Hill | Clerical and Administrative | Full Time **Req ID** 88346

**Penn State Health** - **Community Medical Group** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Day **Hours:** Varied **Recruiter Contact:** Brie Kissell at ******************************** (MAILTO://********************************) **SUMMARY OF POSITION:** The Bernville Rd Suite 201 team is seeking a Medical Office Associate (MOA) to join the team! This office is home to several specialties including Neurology, Neurosurgery, Pain Management, Vascular, and Cardio-Thoracic Surgery, and averages 70-80 patients per day. Suite 201 is closed on weekends and major holidays. The hired MOA will check patients in and out, schedule appointments, and verify insurance. The MOA will handle referrals, and inbound/outbound calls, and send all necessary communication to the correct channel. Multi-tasking will be an important skill in this position. Join the Suite 201 team today! **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Office Associate - Vascular Institute **Location** US:PA:Reading | Clerical and Administrative | Full Time **Req ID** 88994

**Penn State Health** - **Hershey Medical Center** **Work Type:** Part Time **FTE:** 0.80 **Shift:** Day **Hours:** 32 hrs per wk. 10:30a - 6:00p, Friday 1:00p - 5:00p **Recruiter Contact:** Carlee Maiman at ******************************* (MAILTO://*******************************) **SUMMARY OF POSITION:** Located in scenic Lancaster, PA; the Penn State Health Lime Spring Specialties office is seeking a full-time Medical Office Associate to join the team. This office hosts over 40 specialties, including, but not limited to: Dermatology, Urology, Uro-Gynecology, ENT, Orthopedics & Sports Medicine, Breast Care, Pain Management, Cardiology, Vascular, and Neurology. Lime Spring Specialties operates on a weekday/daytime basis Monday through Friday, so no weekends, or holidays are scheduled. The selected Medical Office Associate will be responsible for checking patients in and out of appointments, scheduling follow-up appointments, verifying insurance, and collecting patient co-pay. Other administrative duties will include answering phones, sorting faxes, overseeing the E-Message pool, and processing release of medical information to the HIM system. The ideal MOA will present strong communication skills and office knowledge. Computer literacy is valuable. PSH Lime Spring Specialties accommodates over 300 patients/day, so previous experience in healthcare administration is beneficial. Join the Lime Spring Specialties office today! **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MILTON S. HERSHEY MEDICAL CENTER ACADEMIC PRACTICE?** \#WeAre comprised of a team network to ensure our practice sites and our employees respond effectively to the ever-changing healthcare environment and provide the highest standard of care to our patients. The Academic Practice is the multi-specialty group practice of the Penn State Health Milton S. Hershey Medical Center. We support the educational and research mission of the Penn State College of Medicine and strive to recruit and retain the highest quality physicians and staff. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Union:** Non Bargained **Position** Medical Office Associate I - Lime Spring Specialties **Location** US:PA:Lancaster | Clerical and Administrative | Part Time **Req ID** 85663

**Penn State Health** - **Community Medical Group** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Varied **Hours:** Monday-Friday 9:00a - 5:30p; One evening 12:00p - 8:30p or 1:30p -10:00p; rotating 4 hour shift Saturday morning **Recruiter Contact:** Carlee Maiman at ******************************* (MAILTO://*******************************) **SUMMARY OF POSITION:** The Penn State Health Lime Spring Clinic is located in iconic Lancaster, PA! Acting primarily as a general medicine office with Orthopedics, Endocrinology, and Infectious Diseases as featured sub-specialties, the Lime Spring Clinic is seeking a Medical Office Associate to join the team. This clinic sees an average of 300 patients/day. The hired Medical Office Associate will be expected to fulfill their regular work schedule as well as work one late evening/week and complete a Saturday rotation once a month. The Medical Office Associate will be expected to check patients in and out of appointments, schedule follow-up appointments, verify demographics and insurance, as well as issue no-show letters to patients who have missed appointments. The ideal Medical Office Associate will demonstrate strong customer service skills and display punctuality and dependability in their work. Interested? Apply Now! **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Office Associate - Lime Spring **Location** US:PA:Lancaster | Clerical and Administrative | Full Time **Req ID** 89740

**Penn State Health** - **Hershey Medical Center** **Work Type:** Part Time **FTE:** 0.50 **Shift:** Varied **Evening Shift Differential:** $2.00/hour **Hours:** 4 hour evening and Saturday **Recruiter Contact:** Carlee Maiman at ******************************* (MAILTO://*******************************) **SUMMARY OF POSITION:** Located in scenic Lancaster, PA; the Penn State Health Lime Spring Specialties office is seeking a full-time Medical Office Associate to join the team. This office hosts over 40 specialties, including, but not limited to: Dermatology, Urology, Uro-Gynecology, ENT, Orthopedics & Sports Medicine, Breast Care, Pain Management, Cardiology, Vascular, and Neurology. Lime Spring Specialties operates on a weekday/daytime basis Monday through Friday, so no weekends, or holidays are scheduled. The selected Medical Office Associate will be responsible for checking patients in and out of appointments, scheduling follow-up appointments, verifying insurance, and collecting patient co-pay. Other administrative duties will include answering phones, sorting faxes, overseeing the E-Message pool, and processing release of medical information to the HIM system. The ideal MOA will present strong communication skills and office knowledge. Computer literacy is valuable. PSH Lime Spring Specialties accommodates over 300 patients/day, so previous experience in healthcare administration is beneficial. Join the Lime Spring Specialties office today! **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Office Associate I - Lime Spring Specialties **Location** US:PA:Lancaster | Clerical and Administrative | Part Time **Req ID** 88181

**Penn State Health** - **Community Medical Group** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Varied **Hours:** 8 hours with one evening shift till 7:00p **Recruiter Contact:** Briana Kissell at ******************************** **SUMMARY OF POSITION:** Responsible to the Office Manager for providing front office support. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MEDICAL GROUP?** \#WeAre committed to providing patient- and family-centered care to all patients -and skillfully handle needs at every level of complexity utilizing our shared governance model of care. The Medical Group is constructed of both primary care and multi-specialty offices that are striving to make a difference in each patient's healthcare routine. Working alongside seasoned professionals, you will be spearheading the mission of Penn State Health to provide the highest quality care to all patients within their local community! Working with us means being part of a team that strives to provide excellent patient care every day, but also one that works together to set and achieve goals, build on the Penn State Health legacy and create new possibilities for the future. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Position** Medical Office Associate - Family Practice Spring Ridge **Location** US:PA:Wyomissing | Clerical and Administrative | Full Time **Req ID** 85233

**Penn State Health** - **Hershey Medical Center** **Work Type:** PRN **FTE:** 0.001 **Shift:** Day **Hours:** Varied day shift Monday-Friday, between hours 7:00a - 5:00p, no holidays or weekends **Recruiter Contact:** Nicole Cox at nlaverty @pennstatehealth.psu.edu (%20nlaverty%**************************) SUMMARY OF POSITION: The Medical Office Associate role is an entry-level admin role where one can learn and grow their career in the healthcare field. The individual will check in and check out patients, verify insurance information, answer the office phones, schedule appointments, and much more! Contingency Pool is seeking a customer service-focused Medical Office Associate (MOA) to join the travel pool team! Spanning over a variety of State College area, the MOA will be expected to float to different Academic Practice Division (APD) Medical Group offices for daily/weekly work assignments. The offices do range from General Primary Care to single or multi-specialty offices, so no two days are alike! ESSENTIAL DUTIES- The percentage of time spent performing essential functions is 95%. Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties: + Answers the telephone, troubleshoots the call to customer's satisfaction by either handling it themselves or forwarding to the appropriate person, triages emergency calls to clinical staff or providers according to established policy. + Utilizes working knowledge of patient scheduling system to include scheduling, check-in, cancellations, wait list, reports per practice guidelines and provides appropriate information/directions. + Utilizes working knowledge of billing system to include registration, scanning and charge entry. + Completes front-end edits and performs charge and cash reconciliation on a daily basis following established policy and procedure. + Exhibits Service Excellence in all interactions with patients/customers/team members according to established Service Excellence standards. + Maintains working knowledge of requirements for all current insurance and billing information. Obtains signatures and appropriate authorization information. + Collects co-payments and payments according to cash collection standards. Follows practice site procedure to prepare for patient visit including gathering information from the medical record and scanning pertinent information to the medical record as needed and in accordance with HIPAA standards. + Performs check-out functions including charge entry, scheduling appointments, and provide appropriate paperwork to the patient. + Composes professional and effective e-messages and emails related to patient care needs. + Assists as needed with patient correspondence including faxes and patient letters. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent required **WHY PENN STATE HEALTH?** Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community. **Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:** + **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). + **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave. + **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection. + **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program. + **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling. **WHY PENN STATE HEALTH MILTON S. HERSHEY MEDICAL CENTER ACADEMIC PRACTICE?** \#WeAre comprised of a team network to ensure our practice sites and our employees respond effectively to the ever-changing healthcare environment and provide the highest standard of care to our patients. The Academic Practice is the multi-specialty group practice of the Penn State Health Milton S. Hershey Medical Center. We support the educational and research mission of the Penn State College of Medicine and strive to recruit and retain the highest quality physicians and staff. **YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.** _This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._ _Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._ **Union:** Non Bargained **Position** Medical Office Associate I - Contingency Pool **Location** US:PA:State College | Clerical and Administrative | PRN **Req ID** 87668