Medical Receptionist jobs at St. Joseph's Health - 20 jobs

Responsible for greeting patients and visitors upon patient arrival to include verification of destination. Schedules and process patient at time of check in to confirm patient identification, prescription, and insurance information. In addition, this process may include examination preparation according to established guidelines and procedures such as assisting with dispensing of oral contrast. Answer incoming calls for entire department, directing and screening them accordingly. Work requires a High School diploma or equivalent and less than one year of previous experience plus three months or less of on the job training and orientation. Requires the ability to gather and interpret data in situations where the information or problems are not overly difficult or complex.

The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information. Job Duties and Responsibilities: Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team. Greets patients and assist with resolving patient issues or raising patients issues. Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance data are accurate in CS-Link. Schedules appointments, complete patient registration, collect patient payments and provides a high standard of patient service. Assists with the management of physician schedules and finds opportunities for improvement. Handle patient/provider correspondence as instructed. Process and track referrals and authorizations for various insurance types. Manages patient care flow and assist with monitoring CS-Link message pools and standard work. Monitors and assess their own workflow to find opportunities for improvement. Explains policies, procedures, or services to patients using administrative knowledge Participates in daily huddles and staff meetings. Promotes and practice infection prevention standards and all department policies and procedures. Education: High school diploma or GED preferred. Experience: Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred.

The Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, payment and co-payment collection and overall providing outstanding customer service to patients through the intake of calls and ability to navigate services throughout Cedars Sinai Medical Network. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information. Job Duties and Responsibilities: Provides outstanding customer service through the successful intake, prioritizing, and resolution of calls and patient needs for a multi-specialty team. Greets patients and assist with resolving patient issues or raising patients issues. Check-in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance data are accurate in CS-Link. Schedules appointments, complete patient registration, collect patient payments and provides a high standard of patient service. Assists with the management of physician schedules and finds opportunities for improvement. Handle patient/provider correspondence as instructed. Process and track referrals and authorizations for various insurance types. Manages patient care flow and assist with monitoring CS-Link message pools and standard work. Monitors and assess their own workflow to find opportunities for improvement. Explains policies, procedures, or services to patients using administrative knowledge Participates in daily huddles and staff meetings. Promotes and practice infection prevention standards and all department policies and procedures. Education: High school diploma or GED preferred. Experience: Two (2) years of experience working as a Patient Service Rep in an outpatient medical office setting preferred.

Join Cedars-Sinai! Cedars-Sinai has been named to the Honor Roll for the ninth consecutive year and tied for #1 in California and Los Angeles in U.S. News & World Report's “Best Hospitals 2024-25” rankings, as well as placed among the very best in 11 specialties nationwide. Align yourself with an organization that has a reputation for excellence! Cedars-Sinai was awarded the National Research Corporation's Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We were also awarded the Advisory Board Company's Workplace of the Year. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. Join us! Discover why U.S. News & World Report has named us one of America's Best Hospitals. Why work here? Beyond outstanding employee benefits including health and dental insurance, vacation, and a 403(b) we take pride in hiring the best employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation. A Little More About What You Will be Doing The Surgery Scheduler supports the physician and clinical staff in administrative related tasks to ensure clinic workflow. This position is responsible for the day-to-day assigned physician practice including management of physician practice clinical and surgery schedule. This role serves as a key point of contact in coordinating the patient experience within the practice through scheduling patient surgeries, outpatient procedures, provision of health education information and other related surgery and procedure scheduling tasks for various medical specialties of the Cedars-Sinai Medical Care Foundation. Primary Duties & Responsibilities Handles all scheduling for patient including pre-op and post-op appointments, verifying insurance, obtaining surgery authorizations, health clearancea for the patient. Ensures all pre-op studies are scheduled and completed and that clinical staff and OR times are scheduled for the procedure. Reviews with patient the risks and benefits of surgery/procedure per Doctor's orders, and will enlist the patient in the appropriate education classes prior to the surgery as directed by the Physician Serves as a primary point of contact for the patient, and will act as a liaison with the physician, patient and other departments both internal and external; Serves as a resource and support to the patients before, during, and after surgery. Ensures that all arrangements have been made for each surgical procedure including obtaining necessary special equipment requested by physician for specific procedures. Serves as a resource (pre, post and during surgery) and supports the patients by responding to patient inquiries, and complaints, if needed, provides service recovery and/or escalate issues to the supervisor when necessary. Provides direct concierge coordination between office and patient designee. Manages physician referral work queues by completing referrals. Handles physician correspondence, forms and request for authorizations, and the physician's calendar and other transcription needs as required. Prepares charts and reviews/performs/updates demographics and insurance information. Works with the billing team to provide information for requested audits and ensures that the appropriate surgical reports and charges are sent to the billing department. Collaborates with workers comp adjusters and case managers on worker'ss comp request for authorizations and will follow up to ensure completion of authorization and documentation. Provides clinical or administrative support based on operational needs. Job qualifications Education High School Diploma or GED required Work Experience 6 months experience as a Surgery Scheduler, Patient Service Representative, Medical Assistant in an outpatient or inpatient clinical, ambulatory service center or hospital setting required

Join Cedars-Sinai! Cedars-Sinai has been named to the Honor Roll for the ninth consecutive year and tied for #1 in California and Los Angeles in U.S. News & World Report's “Best Hospitals 2024-25” rankings, as well as placed among the very best in 11 specialties nationwide. Align yourself with an organization that has a reputation for excellence! Cedars-Sinai was awarded the National Research Corporation's Consumer Choice Award 19 years in a row for providing the highest-quality medical care in Los Angeles. We were also awarded the Advisory Board Company's Workplace of the Year. This recognizes hospitals and health systems nationwide that have outstanding levels of employee engagement. Join us! Discover why U.S. News & World Report has named us one of America's Best Hospitals. Why work here? Beyond outstanding employee benefits including health and dental insurance, vacation, and a 403(b) we take pride in hiring the best employees. Our accomplished staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a dynamic, inclusive environment that fuels innovation. A Little More About What You Will be Doing The Senior Surgery Scheduler provides assistance to the physician and clinical staff with administrative tasks to maintain clinic workflow. This position is responsible for the day-to-day calendar of assigned physician practice including management of physician practice clinical and surgery schedule. This role serves as a key contact for coordinating the patient experience within the practice. It involves scheduling patient surgeries, outpatient procedures, providing health education information, and handling other surgery and procedure scheduling tasks. These tasks cover various medical specialties of the Cedars-Sinai Medical Care Foundation. The Senior Surgery Scheduler will be the subject matter expert and provide training. They will train all new schedulers and conduct sessions on new processes and workflows. Primary Duties & Responsibilities Leads all scheduling related to the patient, including pre-op and post-op appointments, verifying insurance, acquiring surgery authorizations, and health clearances. Ensures all pre-op studies are scheduled and completed and that clinical staff and OR times are scheduled for the procedure. Reviews with patient the risks and benefits of surgery/procedure per Doctor's orders, and will enlist the patient in the appropriate education classes prior to the surgery as advised by the Physician Serves as the main contact for the patient and connects the physician, patient, and various internal and external departments. Offers mentorship and assistance to patients before, during, and after surgery. Ensures that all arrangements have been made for each surgical procedure including acquiring vital special equipment requested by physician for specific procedures. Acts as a resource throughout the surgical process and supports patients by answering inquiries and complaints. When necessary, provides service recovery or brings up issues to the supervisor. Provides direct concierge coordination between office and patient designee. Manages physician referral work queues by completing referrals; handles physician correspondence, forms and authorization requests, and the physician's calendar and other transcription needs as required. Prepares charts and reviews/performs/updates demographics and insurance information. Coordinates with the billing team to deliver audit information. Makes sure surgical reports and charges reach the billing department. Collaborates with workers comp adjusters and case managers on authorization requests. Follows up to guarantee completion of authorizations and documentation. Provides clinical or administrative support based on operational needs. Represents the Surgical Scheduling team within the department during meetings, engagements, discussions or other business encounters; May lead daily huddles with topics and presentations to promote positive and effective team work Evaluates the Surgery Scheduling process and recommend new methods for improvement Monitors workflow to meet the requirements and that staff are performing at a high level of expertise requiring minimal supervision Assists in identifying opportunities for improvement within CS Link and department workflows; Assist leadership team in workflows, processes, forms, and insurance protocols; Assists and trains new Surgery Schedulers in any new and existing processes. Job qualifications Education High School Diploma/GED required Work Experience 3 years Surgery Scheduler experience in an outpatient or inpatient clinical, ambulatory service center or hospital setting required

Hours: 8a-4:30p, remote (must live within 50 miles of our main campus) JOB RESPONSIBILITIES Productivity - Work independently and/or collaboratively with team to efficiently handle work volume and queues to meet or exceed productivity standards. Accurately collect/verify insurance information and demographics, obtaining insurance authorization and entering the information into the required systems. Collaboration - Serve as a liaison between Hospital/Physicians Billing Service, Admitting, Outpatient Surgery, Outpatient Department, Patient Financial Services, Utilization Review and other Cincinnati Children's departments. Multiple division support; cross trained in order to work insurance pre-authorization for multiple divisions. Pre-Authorization - Utilize systems including medical records to obtain needed clinical support to efficiently confirm receipt of or to obtain pre-authorization for scheduled services and medications. Collaborate with internal and external resources regarding specific authorizations scenarios. Work with team to make contact with families prior to patient scheduled visits and/or services to confirm insurance eligibility, referrals/authorizations with minimal stress to the family/patient. Problem Resolution - Initiate calls to appropriate parties both internal and external to resolve issues. Escalate to appropriate staff regarding system errors, recurring divisional problems/errors identified within work queues or reports. JOB QUALIFICIATIONS High school diploma or equivalent Experience with insurances, authorizations, and or healthcare registration preferred Primary Location Remote Schedule Full time Shift Day (United States of America) Department Utilization Review Employee Status Regular FTE 1 Weekly Hours 40 *Expected Starting Pay Range *Annualized pay may vary based on FTE status $18.16 - $22.25 About Us At Cincinnati Children's, we come to work with one goal: to make children's health better. We believe in a holistic team approach, both in caring for patients and their families, and in advancing science and discovery. We strive to do better and find energy and inspiration in our shared purpose. If you want to be the best you can be, you can do it at Cincinnati Children's. Cincinnati Children's is: Recognized by U.S. News & World Report as a top 10 best Children's Hospitals in the nation for more than 15 years Consistently among the top 3 Children's Hospitals for National Institutes of Health (NIH) Funding Recognized as one of America's Best Large Employers (2025), America's Best Employers for New Grads (2025) One of the nation's America's Most Innovative Companies as noted by Fortune Consistently certified as great place to work A Leading Disability Employer as noted by the National Organization on Disability Magnet designated for the fourth consecutive time by the American Nurses Credentialing Center (ANCC) We Embrace Innovation-Together. We believe in empowering our teams with the tools that help us work smarter and care better. That's why we support the responsible use of artificial intelligence. By encouraging innovation, we're creating space for new ideas, better outcomes, and a stronger future-for all of us. Comprehensive job description provided upon request. Cincinnati Children's is proud to be an Equal Opportunity Employer committed to creating an environment of dignity and respect for all our employees, patients, and families. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, genetic information, national origin, sexual orientation, gender identity, disability or protected veteran status. EEO/Veteran/Disability

Summary: ONSITE 5x a week in Morristown NJ AMG Central Scheduling is seeking Full Time 8am-4pm schedule The Scheduler I role is involved in patient care handling of a large call volume of inbound and outbound inquiries and requests from patients, providers for access/assistance in scheduling appointments for physicians across Atlantic Medical Group Locations. We are seeking a scheduler to fill the Monday - Friday/ 8am-4pm shift. Accurately performs the scheduling, insurance eligibility verification and ensures accurate collection of patient registration data. Accomplishes flexible work assignments based on daily priority, following established metrics and guidelines. Job Duties: Accurately handles incoming phone calls, SMS requests, performs patient registration, placing outbound phone calls and scheduling appointments for Atlantic Medical Group practices within a high call/fast paced call volume environment. Ensures accurate and timely completion of inbound scheduling requests via fax or electronic work queues. Indicates special patient needs (ex: special accommodation, exam protocols, interpreter, etc). Promotes patient portal usage and connects to registration resources when applicable. Ensures patients are aware of their upcoming appointment at the time of scheduling; assists with cancelling and rescheduling services. Triage and manages patient referrals to appropriate specialty practices to ensure patients receive timely and appropriate care. Completes the patient's Face sheet at the time of scheduling with all necessary demographic/insurance information and forms/documents in efforts to expedite the check-in process. Maintains and updates patient's accounts for medical and financial eligibility. Required to operate within Epic Work queues to stay up to date with all upcoming visits requiring this review Coordinates with patient and physician practice as required to obtain any missing information or to inform the patient of the status of their appointment Performs real-time insurance verification and interprets responses. Communicates insurance participation, financial responsibility (if applicable) and time of service policy to patient population. Proactively solicits customer feedback. Provides proactive and timely responses to internal and external customer needs and requests. Supports revenue cycle department policies, practices and goals related to the patient experience and quality outcomes. Meets individual productivity and quality expectations in all job functions. Escalate cases as appropriate. Reports errors and mistakes found in system to direct supervisor to promote education, coaching and training opportunities of others. Maintains knowledge of insurance requirements. Completes all required trainings, participates in staff meetings and in-services Qualifications Required: HS Diploma or equivalent Preferred: 1-3 years of prior experience in contact center space or front facing medical office space

Secretarial Duties: Including but not limited to answering phones, call bells, visitor intercom, supply inventory and ordering, restocking supplies, supply procurement, preparing and maintaining patient charts, tracking patient flow in and out of the unit, and filing as needed, EPIC use Patient Care Technician Duties: As directed by RN, including but not limited to EKGs, obtaining vital signs glucometer testing, meal assistance, transportation, disinfecting equipment, and performing ADLs such as skin care needs, bathing, oral hygiene, and mobility. The sec/tech candidate will be flexible, and patient focused, assisting with patient care and transportation as needed Minimum Education: High School Diploma or GED required License/Certifications: BLS preferred CNA preferred Minimum Experience: Prior Unit Associate or Nursing Assistant experience in a hospital or medical setting preferred

Secretarial Duties: Including but not limited to answering phones, call bells, visitor intercom, supply inventory and ordering, restocking supplies, supply procurement, preparing and maintaining patient charts, tracking patient flow in and out of the unit, and filing as needed, EPIC use Patient Care Technician Duties: As directed by RN, including but not limited to EKGs, phlebotomy, glucometer testing, meal assistance, transportation, disinfecting equipment, and performing ADLs such as skin care needs, bathing, oral hygiene, and mobility. The sec/tech candidate will be flexible, and patient focused, assisting with patient care and transportation as needed Minimum Education: High School Diploma or equivalent required Certifications: BLS preferred Nursing Assistant certification preferred Relevant Experience: 1-3 years' experience

Responsible for processing new and re-orders received by phone, fax, mail, or walk-ins and maintaining positive relationships with patients and referrals. Principal Accountabilities: 1. Maintains and updates monthly supply re-orders lists for ventilator, enteral, tracheotomy, diaper and sleep patients. 2. Works with patients, physicians, discharge planner and referral sources to obtain information required to process orders and re-orders. 3. Advises patient and caregiver on insurance benefits and financial responsibility. 4. Coordinates with other departments to provide delivery and setup of equipment. 5. Provides documentation required to qualify patients based on their insurance coverage. 6. Maintains patient and order information in the computer system. 7. Primary function provides telephone inquiries regarding orders, insurance benefits and other service issues. 8. Participates in On-Call and Saturday CSR rotation. 9. Performs other related duties as assigned. AHS Investment Corporation (AHSIC) is the wholly owned for-profit subsidiary of Atlantic Health System (AHS). Our Business Units * AtHome Medical - a Durable Medical Equipment Company, combining professional services and high-quality medical products. * Atlantic Private Care Services - a private duty Nursing and Home Health Aide service provider, servicing the NJ counties of Morris, Essex, Union and Sussex. * Real Estate Division - Commercial Property and Residential Housing ownership and management services for AHSIC and AHS. * MSO - Management Services to a variety of healthcare enterprises, such as Atlantic Mobile Health/ Atlantic Ambulance, Primary Care Partners, Atlantic Health Partners, AHS ACO LLC, and others. * Eagle Ambulance - a private ambulance company. * Joint Ventures - Investment interests with various healthcare organizations. * AHa! Innovation Center - an incubator designed to promote and commercialize innovation in the health care arena. Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits * Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) * Life & AD&D Insurance. * Short-Term and Long-Term Disability (with options to supplement) * 403(b) Retirement Plan: Employer match, additional non-elective contribution * PTO & Paid Sick Leave * Tuition Assistance, Advancement & Academic Advising * Parental, Adoption, Surrogacy Leave * Backup and On-Site Childcare * Well-Being Rewards * Employee Assistance Program (EAP) * Fertility Benefits, Healthy Pregnancy Program * Flexible Spending & Commuter Accounts * Pet, Home & Auto, Identity Theft and Legal Insurance ____________________________________________ Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

Patient Access Representative Responsible for patient-facing registration and other associated tasks like information collection, validation, and requisitioning of orders and services. Participates in Insurance-related tasks including, but not limited to verification, collection of co-payments, and collection of associated paperwork. Ensures compliance with regulatory requirements and hospital policies and protocols. Acts as a liaison between patients, providers, payers, and other related stakeholders for all post-care matters related to account resolution. Principal Accountabilities: (including but not limited to) The Patient Access Representative (PAR) plays a vital role in the patient and family experience, serving as an initial point of contact within our health system Securing accurate information, Interpreting and communicating patient responsibility Obtaining accurate patient identification is essential for the financial and operational success of the organization Greeting customers with a smile and address customers by name in a courteous, respectful and professional manner Attempting to resolve customer questions and concerns Adapting to changes in the work environment Meeting shift expectations Handling challenging customers Obtains and verifies patient information for registration Maintains contact with third-party payers to determine reasons for outstanding claims and communicates to facilitate speedy payment of claims Requests payment of financial dues from patient or guarantors Obtains federally required and hospital related consents in a timely manner Reconciles daily bank bags and posts dues collected and/or data entry or charge codes within the financial system. Ensures compliance with Health Insurance Portability and Accountability Act (HIPAA) and works in various patient settings and locations Performs other related duties as assigned Schedule: Full time, Nights 11pm - 7am Every Other Weekend Qualifications Required: HS Diploma or equivalent Ability to lift more than 25lbs if needed Preferred: Customer service experience Electronic Medical Record (EMR) experience, preferably EPIC Relevant Experience: Minimum of 1 years of experience in Patient Access, Medical Office, Health Insurance or relevant area.

Patient Access Representative Responsible for patient-facing registration and other associated tasks like information collection, validation, and requisitioning of orders and services. Participates in Insurance-related tasks including, but not limited to verification, collection of co-payments, and collection of associated paperwork. Ensures compliance with regulatory requirements and hospital policies and protocols. Acts as a liaison between patients, providers, payers, and other related stakeholders for all post-care matters related to account resolution. Principal Accountabilities: (including but not limited to) The Patient Access Representative (PAR) plays a vital role in the patient and family experience, serving as an initial point of contact within our health system Securing accurate information, Interpreting and communicating patient responsibility Obtaining accurate patient identification is essential for the financial and operational success of the organization Greeting customers with a smile and address customers by name in a courteous, respectful and professional manner Attempting to resolve customer questions and concerns Adapting to changes in the work environment Meeting shift expectations Handling challenging customers Obtains and verifies patient information for registration Maintains contact with third-party payers to determine reasons for outstanding claims and communicates to facilitate speedy payment of claims Requests payment of financial dues from patient or guarantors Obtains federally required and hospital related consents in a timely manner Reconciles daily bank bags and posts dues collected and/or data entry or charge codes within the financial system. Ensures compliance with Health Insurance Portability and Accountability Act (HIPAA) and works in various patient settings and locations Performs other related duties as assigned Schedule: Per Diem, Days Every Other Saturday 6am-3pm Required: HS Diploma or equivalent Ability to lift more than 25lbs if needed Preferred: Customer service experience Electronic Medical Record (EMR) experience, preferably EPIC Minimum of 1+ years of experience in Patient Access, Medical Office, Health Insurance or relevant area. Relevant Experience:

Authorization Specialist I Responsible for securing medical authorizations from third party payers (commercial and government) for post-acute services; will be instrumental in obtaining written documentation, tracking, prioritizing and reporting outcomes of each authorization request. Principal Accountabilities: (including but not limited to) Communicates with patients, employees and vendors regarding services. Assists patients, their families and co-workers in understanding authorizations and eligibility Checks eligibility for all payor types, assumes responsibility for all patient authorizations. Collects and records accurate patient information. Understands and practices agency policies and procedures and continually improves practices. Able to follow all legal rules and regulations Other relevant tasks as assigned. Qualifications Required: High School Diploma Preferred: Laboratory or physician office or clinic experience Medical terminology experience Experience performing healthcare patient registration Relevant Experience: 6+ months of work experience in an administrative/customer service role

Responsible for patient-facing registration and other associated tasks like information collection, validation, and requisitioning of orders and services. Participates in Insurance-related tasks including, but not limited to verification, collection of co-payments, and collection of associated paperwork. Ensures compliance with regulatory requirements and hospital policies and protocols. Acts as a liaison between patients, providers, payers, and other related stakeholders for all post-care matters related to account resolution. Serves as a lead, facilitates and coordinates the work with subordinates, and provides performance documentation to the supervisor. Principal Accountabilities: 1. Obtains and verifies patient information for registration. 2. Maintains contact with third-party payers to determine reasons for outstanding claims and communicates to facilitate speedy payment of claims. 3. Requests payment of financial dues from patient or guarantor. 4. Obtains federally required and hospital related consents in a timely manner. 5. Reconciles daily bank bags and posts dues collected and/or data entry or charge codes within the financial system. 6. Ensures compliance with Health Insurance Portability and Accountability Act (HIPAA) and works in various patient settings and locations. 7. Implements process improvement techniques where necessary and ensures compliance with protocols and regulatory requirements. 8. Guides junior staff and assumes department leadership in the absence of the supervisor. 9. Performs other related duties as assigned. Qualifications Required: 1. High School Diploma or equivalent. 2. 4-6 years of experience in Patient Access, Medical Office, Health Insurance or relevant area. Preferred: 1. Bachelor's degree in Business, Accounting, Medical Administration or related field. 2. Experience in supervising and guiding junior staff.

The ideal candidate will provide an unparalleled reappointment experience for both Atlantic Health and private practice Physicians and Advanced Practice Providers. May also provide an onboarding experience for those applicants new to the system. Essential Duties and Responsibilities: The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. * Effectively communicate across all involved parties within the onboarding process, including but not limited to Senior Leadership, Recruitment, Revenue Cycle, Business Development, Human Resources, Operations, and Marketing to ensure a streamlined onboarding process for Physicians and Advanced Practice Providers (APPs). * Develop and maintain strong working knowledge of all databases including but not limited to, Echo/ CredentialStream or any new system that AHS may engage with for onboarding. * Review all documentation submitted by Physicians and APPs for completeness, including but not limited to Application, privileges, mandatory training, releases, waivers and any other required information. * Participate in other duties and responsibilities as assigned to onboard and retain physicians. * Ensure data entry is correct and complete as this information is automatically shared with Epic, Find a Doc, and the internal directory. * Work with office managers, HR, Provider Enrollment and others to determine the current primary office address and group name to ensure they are able to access group and patient listings. * Ensure privileges are entered correctly as this directly affects patient care. * Review specialty and board certification specialties as these fields will determine what order sets the providers will have access to. * Process reappointment applications in accordance with the Bylaws, Rules and Regulations, Joint Commission and CMS required standards. * Process triennial reappointments by specialty on a quarterly basis * Review reappointments for any outstanding requirements and ensure a waiver request is completed and presented to the Director. * Run OPPE reports every 6 months in Vizient and report out any outliers to the Department chairs. * Filing and archiving as needed * Processing of initial applications may be performed once fully trained. * Prepare quarterly reappointment listing to be submitted to the Board of Trustees At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include: * Morristown Medical Center, Morristown, NJ * Overlook Medical Center, Summit, NJ * Newton Medical Center, Newton, NJ * Chilton Medical Center, Pompton Plains, NJ * Hackettstown Medical Center, Hackettstown, NJ * Goryeb Children's Hospital, Morristown, NJ * CentraState Healthcare System, Freehold, NJ * Atlantic Home Care and Hospice * Atlantic Mobile Health * Atlantic Rehabilitation We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners. We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades: * 100 Best Companies to Work For and FORTUNE magazine for 15 years * Best Places to Work in Healthcare - Modern Healthcare * 150 Top Places to work in Healthcare - Becker's Healthcare * 100 Accountable Care Organizations to Know - Becker's Hospital Review * Best Employers for Workers over 50 - AARP * Gold-Level "Well Workplace": Wellness Council of America (WELCOA) * One of the 100 Best Workplaces for "Millennials" Great Place to Work and FORTUNE magazine * One of the 20 Best Workplaces in Health Care: Great Place to Work and FORTUNE magazine * Official Health Care Partner of the New York Jets * NJ Sustainable Business Morristown Medical Center is a nationally-recognized leader in cardiology and heart surgery, orthopedics, gynecology, geriatrics, gastroenterology and GI surgery, pulmonology and lung surgery, and urology. We are the only hospital in New Jersey named one of America's '50 Best Hospitals' for six consecutive years by Healthgrades and one of the World's Best Hospitals by Newsweek. We were included on Becker's Healthcare 2020 list of "100 Great Hospitals in America". In addition, Leapfrog recognized us with an "A" hospital safety grade - its highest - twelve consecutive times, and the Centers for Medicare and Medicaid Services awarded us again with its highest five-start rating in 2020. Morristown Medical Center is a Magnet Hospital for Excellence in Nursing Service, the highest level of recognition achievable from the American Nurses Credentialing Center for facilities that provide acute care services. Our nonprofit hospital was also designated a Level I Regional Trauma Center by the American College of Surgeons and a Level II by the State of NJ. Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits * Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) * Life & AD&D Insurance. * Short-Term and Long-Term Disability (with options to supplement) * 403(b) Retirement Plan: Employer match, additional non-elective contribution * PTO & Paid Sick Leave * Tuition Assistance, Advancement & Academic Advising * Parental, Adoption, Surrogacy Leave * Backup and On-Site Childcare * Well-Being Rewards * Employee Assistance Program (EAP) * Fertility Benefits, Healthy Pregnancy Program * Flexible Spending & Commuter Accounts * Pet, Home & Auto, Identity Theft and Legal Insurance ____________________________________________ Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

The ideal candidate will provide an unparalleled reappointment experience for both Atlantic Health and private practice Physicians and Advanced Practice Providers. May also provide an onboarding experience for those applicants new to the system. Essential Duties and Responsibilities: The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Effectively communicate across all involved parties within the onboarding process, including but not limited to Senior Leadership, Recruitment, Revenue Cycle, Business Development, Human Resources, Operations, and Marketing to ensure a streamlined onboarding process for Physicians and Advanced Practice Providers (APPs). Develop and maintain strong working knowledge of all databases including but not limited to, Echo/ CredentialStream or any new system that AHS may engage with for onboarding. Review all documentation submitted by Physicians and APPs for completeness, including but not limited to Application, privileges, mandatory training, releases, waivers and any other required information. Participate in other duties and responsibilities as assigned to onboard and retain physicians. Ensure data entry is correct and complete as this information is automatically shared with Epic, Find a Doc, and the internal directory. Work with office managers, HR, Provider Enrollment and others to determine the current primary office address and group name to ensure they are able to access group and patient listings. Ensure privileges are entered correctly as this directly affects patient care. Review specialty and board certification specialties as these fields will determine what order sets the providers will have access to. Process reappointment applications in accordance with the Bylaws, Rules and Regulations, Joint Commission and CMS required standards. Process triennial reappointments by specialty on a quarterly basis Review reappointments for any outstanding requirements and ensure a waiver request is completed and presented to the Director. Run OPPE reports every 6 months in Vizient and report out any outliers to the Department chairs. Filing and archiving as needed Processing of initial applications may be performed once fully trained. Prepare quarterly reappointment listing to be submitted to the Board of Trustees Education/Experience: High School Diploma required. 2 years of experience working in HealthCare, Credentialing Services or other relevant area required Other Qualifications: Ability to communicate clearly and professionally, and represent Department in a positive manner. Excellent verbal and written communication skills, including superior grammar and proofreading skills. Excellent interpersonal skills with the ability to engage at all levels of the organization. Demonstrate a professional and adaptable demeanor with internal and external clients, including administrators, physicians, peers, and support staff. Exhibit a high energy level and demonstrate the ability to work within a team. The ability to multi-task, plan and prioritize a large volume of detail-oriented work in accordance with changing deadlines. The ability to work with minimum supervision, set priorities, and follow through to accomplish results. Strong computer technology skills including, but not limited to, Microsoft Outlook, Microsoft Word, Excel, and PowerPoint. Demonstrated ability to conduct Internet research in an efficient, productive manner.

Responsible for greeting patients and visitors upon patient arrival to include verification of destination. Schedules and process patient at time of check in to confirm patient identification, prescription, and insurance information. In addition, this process may include examination preparation according to established guidelines and procedures such as assisting with dispensing of oral contrast. Answer incoming calls for entire department, directing and screening them accordingly. Work requires a High School diploma or equivalent and less than one year of previous experience plus three months or less of on the job training and orientation. Requires the ability to gather and interpret data in situations where the information or problems are not overly difficult or complex.

Ensure patients are enrolled in an appropriate plan of Health Care Coverage by assisting patients in choosing a healthcare plan by evaluating their current healthcare needs, income level, age and immigration status. ACA Certification for Certified Application Counselor preferred. Experience assisting with the NJ Family Care application; Ability to problem solve using the information provided by patients; Ability to work with the Outpatient Case Managers to assist with patient's needs; Ability to work with the Community Medicine Outpatient Account Reps to assist with insurance applications.

Represents and supports the Patient Experience strategic plan and vision at St. Joseph's Health. The Coordinator of the Patient Experience embodies St. Joseph's mission, vision, values, strategies and culture. They apply expertise in patient experience best practices and change management methods to improve patient satisfaction. The Coordinator of the Patient Experience is a highly visible member of the team and serves as a primary contact and liaison between Patient Experience leadership and their assigned campus, department, or division. In this role, the Patient Experience Coordinator interprets data, provides feedback and makes recommendations in collaboration with the Patient Experience team. Works with physicians, unit/division leaders and line staff in both clinical and ancillary departments. In addition, the Coordinator of the Patient Experience is a key driver of training and education programs that support organization wide patient experience initiatives to improve scores, outcomes, and quality improvement indicators. Demonstrates the ability to stay informed of system goals, business strategies and quality standards to assist in setting Patient experience standards and goals. Work requires the knowledge of theories, principles, and concepts normally acquired through completion of a Bachelor's degree, Master's preferred in Patient Experience, Hospital Administration, or related field, and two to three years of previous work related experience. Requires analytical skills with the ability to exercise sound judgment, attention to detail and problem resolution. Must possess strong customer service, communication, organizational & interpersonal skills. Proficiency in Press Ganey, RL Solutions, and Excel preferred. Experience with producing and presenting data reports and conducting trainings in order to support the patient experience strategic plan and vision preferred.