Business Operations Analyst jobs at St. Jude Children's Research Hospital

**Grow your career at Cedars-Sinai!** Cedars-Sinai Medical Center has been named to the Honor Roll in U.S. News & World Report's "Best Hospitals 2025-2026" rankings . When you join our team, you'll gain access to our groundbreaking biomedical research facilities and sophisticated medical education programs. We offer learning programs, tuition reimbursement and performance-improvement projects so you can achieve certifications and degrees while gaining the knowledge and experience needed to advance your career. The Consumer Digital Innovation team at Cedars-Sinai understands that true mobile and web transformation and the optimization of a digital platform implementation is fueled through the alignment of the right people, processes, and technologies. **Why work here?** Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for. **What will you be doing in this role:** The Senior Business Operations (Digital Transformation) Consultant for Consumer Digital Innovation Team is responsible for supporting our digital front door capabilities, access enablement and other initiatives. This role is critical to driving growth, expansion, and innovation of digital capabilities and improving the customer experience at Cedars-Sinai. + Enhance our ability to deliver seamless digital experiences to our patients. + In partnership with product managers, lead the business and clinical operations planning, stakeholder and implementation, change management, and analytics components of consumer-facing digital products and services, ensuring a delightful user experience that drives patient acquisition and retention. + Support the integration of frictionless digital experiences within the organization and collaborate with various digital competencies to define and prioritize product features that cross the portfolio. + Monitoring project schedules, defining appropriate resources, and recommending vital adjustments to improve project efficiency. + Developing metrics and measurements to evaluate the success of digital strategies, products, and services, ensuring continuous improvement and alignment with Cedars-Sinai's strategic goals. _*Approved Remote States: Arizona, California, Colorado, Florida, Georgia, Minnesota, Nevada, Oregon, Texas_ * **Qualifications** **Experience Requirements:** Three (3) plus years of experience in consulting, strategy, and/or business development experience in a healthcare organization or consulting organization providing services to the healthcare industry. 5 years experience preferred. Healthcare environment experience required. Familiar working with product and clinical operational teams. Understanding of Web technologies and functions. **Educational Requirements:** Bachelor's degree in Healthcare Leadership/Management, Business, or related field. Master's degree preferred. Project Management Professional (PMP) Certification preferred. \#Li-Remote **Req ID** : 13273 **Working Title** : Senior Business Operations Consultant (Consumer Digital Innovation) - Remote **Department** : CDI Product and Operations **Business Entity** : Cedars-Sinai Medical Center **Job Category** : Strategic Plan / Business Dev **Job Specialty** : Strategic Planning **Overtime Status** : EXEMPT **Primary Shift** : Day **Shift Duration** : 8 hour **Base Pay** : $112,673.60 - $185,910.40 Cedars-Sinai is an EEO employer. Cedars-Sinai does not unlawfully discriminate on the basis of the race, religion, color, national origin, citizenship, ancestry, physical or mental disability, legally protected medical condition (cancer-related or genetic characteristics or any genetic information), marital status, sex, gender, sexual orientation, gender identity, gender expression, pregnancy, age (40 or older), military and/or veteran status or any other basis protected by federal or state law.

Grow your career at Cedars-Sinai! Cedars-Sinai Medical Center has been named to the Honor Roll in U.S. News & World Report's “Best Hospitals 2025-2026” rankings. When you join our team, you'll gain access to our groundbreaking biomedical research facilities and sophisticated medical education programs. We offer learning programs, tuition reimbursement and performance-improvement projects so you can achieve certifications and degrees while gaining the knowledge and experience needed to advance your career. The Consumer Digital Innovation team at Cedars-Sinai understands that true mobile and web transformation and the optimization of a digital platform implementation is fueled through the alignment of the right people, processes, and technologies. Why work here? Beyond an outstanding benefit package and competitive salaries, we take pride in hiring the best, most committed employees. Our staff reflects the culturally and ethnically diverse community we serve. They are proof of our dedication to creating a multifaceted, inclusive environment that fuels innovation and the gold standard of patient care we strive for. What will you be doing in this role: The Senior Business Operations (Digital Transformation) Consultant for Consumer Digital Innovation Team is responsible for supporting our digital front door capabilities, access enablement and other initiatives. This role is critical to driving growth, expansion, and innovation of digital capabilities and improving the customer experience at Cedars-Sinai. Enhance our ability to deliver seamless digital experiences to our patients. In partnership with product managers, lead the business and clinical operations planning, stakeholder and implementation, change management, and analytics components of consumer-facing digital products and services, ensuring a delightful user experience that drives patient acquisition and retention. Support the integration of frictionless digital experiences within the organization and collaborate with various digital competencies to define and prioritize product features that cross the portfolio. Monitoring project schedules, defining appropriate resources, and recommending vital adjustments to improve project efficiency. Developing metrics and measurements to evaluate the success of digital strategies, products, and services, ensuring continuous improvement and alignment with Cedars-Sinai's strategic goals. *Approved Remote States: Arizona, California, Colorado, Florida, Georgia, Minnesota, Nevada, Oregon, Texas * Experience Requirements: Three (3) plus years of experience in consulting, strategy, and/or business development experience in a healthcare organization or consulting organization providing services to the healthcare industry. 5 years experience preferred. Healthcare environment experience required. Familiar working with product and clinical operational teams. Understanding of Web technologies and functions. Educational Requirements: Bachelor's degree in Healthcare Leadership/Management, Business, or related field. Master's degree preferred. Project Management Professional (PMP) Certification preferred. #Li-Remote

About this role Transcarent is seeking a Data Analyst III to help drive engagement with our products and services among our member base via actionable reporting and insights. As part of our analytics team, you'll partner closely with marketing and product management to deliver strategic analyses focused on growth, with an end goal of driving engagement and connecting our members to the right healthcare offerings. This role requires exceptional quantitative and critical thinking skills as well as a strong understanding of marketing and product analytics. This is a high-visibility role and the ability to communicate complex findings and actionable insights clearly to an executive-level audience is a must. In addition, this individual must be able to collaborate effectively across multiple functions and thrive in a fast-paced environment. What you'll do Create reporting and analytics for growth and member marketing, including email and mail campaign reporting and product analytics Deliver actionable insights around growth opportunities, inefficiencies and user pain points, leading to campaign and funnel optimizations Help design and measure performance of marketing tests to improve our targeting, creative, and calls to action Design compelling data visualizations in Tableau that empower business leaders to make strategic decisions Build end-to-end product and funnel analytics within Mixpanel that provide insight into the user journey on our web and app-based products, from activation to utilization of healthcare services Provide requirements on tracking events needed for KPI measurement and feature readouts, working with product and engineering Partner with data engineering on marketing database schemas and data quality What we're looking for 4+ years of relevant professional experience including 2+ years in marketing or product analytics Proficiency in SQL (Redshift, MySQL) Expertise in dashboard development using BI tools such as Tableau Experience with analytics tools such as Mixpanel, Amplitude, or Google Analytics Familiarity with Python or R for complex analyses Bachelor's degree preferably in a quantitative discipline; advanced degree a plus As a remote position, the salary range for this role is:$79,800-$110,000 USD Who we are Transcarent and Accolade have come together to create the One Place for Health and Care, the leading personalized health and care experience that delivers unmatched choice, quality, and outcomes. Transcarent's AI-powered WayFinding, comprehensive Care Experiences - Cancer Care, Surgery Care, Weight - and Pharmacy Benefits offerings combined with Accolade's health advocacy, expert medical opinion, and primary care, allows us to meet people wherever they are on their health and care journey. Together, more than 20 million people have access to the combined company's offerings. Employers, health plans, and leading point solutions rely on us to provide trusted information, increase access, and deliver care. We are looking for teammates to join us in building our company, culture, and Member experience who: Put people first, and make decisions with the Member's best interests in mind Are active learners, constantly looking to improve and grow Are driven by our mission to measurably improve health and care each day Bring the energy needed to transform health and care, and move and adapt rapidly Are laser focused on delivering results for Members, and proactively problem solving to get there Total Rewards Individual compensation packages are based on a few different factors unique to each candidate, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal equity. Salary is just one component of Transcarent's total package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock options. Our benefits and perks programs include, but are not limited to: Competitive medical, dental, and vision coverage Competitive 401(k) Plan with a generous company match Flexible Time Off/Paid Time Off, 12 paid holidays Protection Plans including Life Insurance, Disability Insurance, and Supplemental Insurance Mental Health and Wellness benefits Transcarent is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you are a person with a disability and require assistance during the application process, please don't hesitate to reach out! Research shows that candidates from underrepresented backgrounds often don't apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role, we aren't looking for someone who checks each box on a page; we're looking for active learners and people who care about disrupting the current health and care with their unique experiences.

About the company Photon.com has emerged as one of the world's largest and fastest-growing Digital Agencies. We work with 40% of the Fortune 100 on their Digital initiatives and are known for our ability to integrate Strategy Consulting, Creative Design, and Technology on a scale. Please visit ************** to learn more about us, how we work, and our customer case studies. (LinkedIn) Job Description: Product Owner - MarTech Domain Position Overview We are seeking an experienced Product Owner (PO) with deep expertise in the MarTech domain to lead business discovery, capability assessment, and roadmap definition for marketing technology transformation initiatives. The PO will partner with client stakeholders, architects, and SMEs to identify gaps in the existing MarTech setup and provide strategic recommendations that enhance marketing effectiveness, personalization, and customer experience. Key Responsibilities Discovery & Requirement Gathering Act as the primary bridge between business stakeholders, marketing teams, and technical teams. Lead workshops and interviews to capture business objectives, pain points, and desired outcomes. Translate business requirements into actionable user stories, acceptance criteria, and backlog items. MarTech Domain Leadership Evaluate the client's current MarTech stack (e.g., MAP, CDP, CRM, CMS, Analytics, Personalization). Identify gaps, redundancies, and underutilized capabilities in the ecosystem. Benchmark client maturity against industry best practices and emerging trends. Provide strategic guidance on tool adoption, integration, and operational processes. Backlog & Roadmap Management Own the product backlog - define, prioritize, and refine epics and user stories. Collaborate with architects (technical, data, integration) to ensure feasibility and alignment. Align roadmap items with business value, marketing goals, and KPIs. Manage trade-offs between quick wins and long-term transformation. Stakeholder Engagement Serve as the voice of the business and marketing teams in technical discussions. Present findings, recommendations, and roadmaps to client leadership. Facilitate alignment between IT, Marketing, Data, and Operations teams. Governance & Delivery Support Define success criteria, KPIs, and measurement framework for MarTech initiatives. Guide implementation teams by clarifying requirements and priorities during sprints. Ensure compliance with regulatory and data governance standards. Qualifications & Experience 7-10 years of professional experience, with 5+ years as a Product Owner / Business Analyst in the MarTech domain. Strong working knowledge of major MarTech platforms such as Adobe Experience Cloud, Salesforce Marketing Cloud, Oracle Eloqua, HubSpot, or similar. Proven track record in MarTech capability assessment and roadmap creation. Hands-on experience in customer journey mapping, personalization, and campaign workflows. Familiarity with data flows, CDPs, consent management, and analytics frameworks. Excellent communication, facilitation, and stakeholder management skills. Agile/Scrum Product Owner certification (preferred). Key Attributes Business-first mindset with strong technical appreciation. Ability to spot gaps and opportunities in MarTech ecosystems. Skilled at balancing quick wins vs. long-term transformation. Confident in presenting to senior business and IT stakeholders. Passion for driving personalized, data-driven customer experiences Compensation, Benefits and Duration Minimum Compensation: USD 48,000 Maximum Compensation: USD 168,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this post

Job Description: Business Process Analyst We are seeking a skilled and detail-oriented Business Process Analyst to join our dynamic team. The ideal candidate will analyze, design, and optimize business processes to enhance operational efficiency, productivity, and quality. This role involves working closely with cross-functional teams, identifying improvement opportunities, and implementing solutions that align with organizational goals. Key Responsibilities: Process Analysis and Improvement: Assess existing business processes and workflows to identify inefficiencies, bottlenecks, and areas for improvement. Develop and document process models, including As-Is and To-Be workflows, using process mapping tools. Requirements Gathering: Collaborate with stakeholders to gather, define, and prioritize business requirements. Translate business needs into functional and technical specifications. Solution Implementation: Work with technical teams to implement process changes, automation, or system enhancements. Ensure new processes and solutions are tested, validated, and aligned with business objectives. Change Management: Facilitate change management initiatives to ensure smooth adoption of new processes. Provide training, documentation, and support to stakeholders and end-users. Performance Monitoring: Define key performance indicators (KPIs) to measure process effectiveness. Monitor and analyze process performance, providing insights and recommendations for continuous improvement. Cross-functional Collaboration: Act as a liaison between business units, IT teams, and external vendors to ensure alignment and effective communication. Lead workshops and meetings to drive consensus on process improvements and priorities. Qualifications and Skills: Education: Bachelor's degree in Business Administration, Management Information Systems, or a related field. Experience: 3+ years of experience in business process analysis, process improvement, or a similar role. Experience with process modeling tools (e.g., Visio, Lucidchart, Bizagi). Technical Skills: Proficiency in project management tools (e.g., JIRA, Trello). Familiarity with ERP or CRM systems (e.g., SAP, Salesforce) is a plus. Analytical Skills: Strong problem-solving skills with the ability to interpret data and draw actionable insights. Soft Skills: Excellent communication and interpersonal skills. Ability to work collaboratively with diverse teams. Strong organizational and time management abilities. Compensation, Benefits and Duration Minimum Compensation: USD 34,000 Maximum Compensation: USD 120,000 Compensation is based on actual experience and qualifications of the candidate. The above is a reasonable and a good faith estimate for the role. Medical, vision, and dental benefits, 401k retirement plan, variable pay/incentives, paid time off, and paid holidays are available for full time employees. This position is available for independent contractors No applications will be considered if received more than 120 days after the date of this post

Catasys is making a positive impact on people's lives every day. We use predictive analytics to identify health plan members with unaddressed behavioral health conditions that worsen chronic disease, then engage, support and guide these members to better health with a personalized, human-centered approach. This has led us to where we are today: growing fast and saving lives as we do. To support our explosive growth, we're looking for compassionate, hard-working people-lovers to join our team. If innovating in the field of patient care is something you're passionate about, we encourage you to join our mission to improve the health and save the lives of as many people as possible. Impact lives in so many ways You'll be an integral part in supporting people coping with their unique life challenges. Every member of the Catasys team contributes to accomplishing our goals and upholding our people-centric values. The new face of mental health Our model is research-based, and we are invested in staying on the leading edge of treatment. You'll help us break down barriers and stigmas associated with mental health. Career options Our ongoing strong growth and evolution, we are looking for people who want to do their best at work. Join our team and take your career to the next level with Catasys. We are committed to promoting from within. Excellent compensation Job Description As a Data Analyst, you will drive innovation, growth, and contribute to the company's ability to scale. Your work continually broadens access to reliable, accurate, and timely data to improve decision making. You will transform data into insights, leading to faster and more extensive exploratory analysis and quicker action based on evidence. Your insights will help grow the business by accelerating sales and customer expansion cycles, reinforcing Catasys' position as an industry leader in data and analytics. You excel at synthesize and communicate complex concepts and analyses in easy to understand ways. Responsibilities Dive into data to predict and quantify user behavior: our members, Care Team, and network providers. Find actionable strategic insights through funnels, cohort analyses, user segmentation, retention analyses and regression models to help us grow our products. Data storytelling: quantify user journeys to help identify opportunities to improve member outcomes and team productivity. Become a Catasys subject matter expert to understand and anticipate the data needs of customers, Product, User Experience, and internal stakeholders. Translate high-priority business problems to solve into concise measures. Lead the Analytics Center of Excellence: a cross-functional team of Data Champions within the organization. Drive a culture of analytical rigor and transparency, and shared understanding of measures Work both collaboratively and autonomously. Define KPIs, build automated dashboards, reports, and models to help teams make faster better decisions. Work with engineering and product to implement, quality assurance, and monitor our logging and metrics. Qualifications Bachelor's Degree in Computer Science, math, economics, statistics, or other quantitative fields 2+ years' experience with PowerBI DAX Programming Expertise performing quantitative analysis Excellent communication and presentation skills: you understand your audience and how to effectively present information to diverse stakeholders Strong understanding of statistical methods and applications (A/B testing, probability, regression) Additional Information This position is REMOTE.

Position requires process and/or application expertise and proficient leadership skills to work with key stakeholders, end users and project team members to identify and resolve issues throughout project phases of assessment, design build, testing, training and implementation. This role is responsible for frequently taking formal or informal lead on project tasks, acting as the "gatekeeper" for target application(s) and mentoring other project analysts as appropriate. This role is distinguished as a limited resource employed to work on the more strategic initiatives or projects as business needs arise. Position provides ongoing support of business application systems as needed in support of production operations (day-to-day sustaining).Required Education and Experience Bachelor's degree in Healthcare, Organizational Development, Nursing, Computer Science, Math, Business or related field, or equivalent training / work experience. Requires at least six (6) years experience in an Information Services environment. Proven experience and knowledge of project management skills, tools and methodologies. Proven experience leading committees, projects and activities. Proven ability to fully use and apply standard principles, theories and concepts related to technical discipline. Experience with clinical, hospital and / or financial applications and / or systems. Experience acting as primary analyst for clinical/hospital and/or financial applications. Epic certified in modules supported or receive certification within 6 months from employment. Required Credentials N/A. Preferred None stated. Compensation Range $118,174.00 - $177,262.00 per year Salary Information This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided. Disclaimer for Out of State Applicants This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors. Benefits Information Seattle Children's offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more. Additional details on our benefits can be found on our website ****************************************** About Us Hope. Care. Cure. These three simple words capture what we do at Seattle Children's - to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families' ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho - the largest region of any children's hospital in the country. U.S. News & World Report consistently ranks Seattle Children's among the nation's best children's hospitals. For more than a decade, Seattle Children's has been nationally recognized in key specialty areas. We are honored to be one of the nation's very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest. As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it's delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here. Our Commitment Seattle Children's welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. The people who work at Seattle Children's are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves. Seattle Children's is proud to be an Equal Opportunity Workplace and Affirmative Action Employer.

We are seeking a hybrid Business Analyst / Project Manager (BA/PM) with deep experience in retail POS systems and mobile application projects, ideally involving React Native and Android-based hardware such as PAX E700. The ideal candidate will play a dual role-driving detailed business analysis and leading project execution-to ensure successful end-to-end delivery. You will act as a strategic bridge between stakeholders, UX, development, QA, and DevOps teams. You'll gather, validate, and manage requirements while also owning project planning, tracking, and stakeholder communication across the software development lifecycle. Key Responsibilities: Business Analysis Responsibilities: Collaborate with Product Owners, UX, and engineering teams to define, document, and validate functional requirements for POS systems (PAX E700 and soft POS) and mobile applications. Create and maintain detailed user stories, acceptance criteria, process flows, and functional documentation using JIRA and Confluence. Work closely with UX/UI and Research teams to ensure requirements are clearly translated into prototypes and final designs. Support QA by reviewing test cases, ensuring requirements traceability, and assisting in defect triage during UAT. Lead and facilitate stakeholder workshops, scope alignment sessions, and requirement walkthroughs. Assist in stakeholder communications, training documentation, and change management activities. Project Management Responsibilities: Define project scope, objectives, and success metrics in alignment with business goals. Develop and maintain detailed project plans, timelines, and milestone tracking using Agile methodologies. Manage sprint planning, backlog grooming, daily stand-ups, retrospectives, and sprint reviews. Track progress and risks, proactively address blockers, and escalate issues when necessary. Serve as the primary point of contact for client and internal stakeholders regarding status, deliverables, and issue resolution. Ensure alignment across cross-functional teams (engineering, design, QA, DevOps) to deliver on-time and within scope. Monitor project health and maintain transparency through reporting, dashboards, and status updates. Required Skills & Experience: 6+ years of experience as a Business Analyst, Project Manager, or hybrid BA/PM in digital or enterprise software projects. Strong domain knowledge in retail POS, mobile apps, and Android-based systems. Hands-on experience with Android POS devices such as PAX E700, soft POS, or similar. Proven track record in Agile (Scrum or SAFe) project delivery. Strong proficiency with JIRA, Confluence, and Agile collaboration tools. Familiarity with React Native, mobile UX best practices, and device-level behavior on Android. Excellent communication, stakeholder engagement, and facilitation skills. Experience in retail, eCommerce, or education sectors. Exposure to usability testing, system integration, API documentation (Swagger), or migration projects. Tools & Platforms: JIRA / Confluence (Project tracking and documentation) Slack / MS Teams (Team communication) Figma (UI collaboration and prototype review) Miro / Lucidchart (Process flows and system diagrams) Swagger (API familiarity is a plus)

Department: 12868 Population Health - Administration: Operations SE Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: This is primarily a work from home position that is full time with minimal travel for team department meetings and etc. This is also a M-F 8-5pm work week schedule. Pay Range $46.55 - $69.85 rimarily responsible for managing teams and projects strategically aligned to the organization's goals for Safety, Quality, Patient Experience, Diversity and Inclusion, and other key system-wide strategic, regulatory, and performance improvement initiatives, acting as a liaison between the business owners and technical associates/vendors. The position is responsible for synthesizing and interpreting clinical and administrative data, evaluating trends and statistical significance, developing expertise and ownership of specific measure definitions and datasets, and uses software and query skills to help define and promote high quality, cost effective patient care, and to improve performance on the Organizational goals for Safety, Quality, and Experience. This position participates on many teams and works closely with technical teams to facilitate and drive efficient data mining, analysis, and system-wide reporting. The Business Intelligence Consultant serves as an expert resource across the system on Safety, Quality, Patient Experience measures and reporting and participates in developing relevant performance improvement strategies. This position provides training and education to junior members of the tea m and throughout the system. Major Responsibilities: Effectively communicates with and responds to customers, team members, leaders and senior executives to provide in-depth, thoughtful analyses, consultation, and knowledge transfer. Manages the project life cycle of corporate projects related to data and reporting by leading design sessions, monitoring project status, establishing timelines for completion, managing project task dependencies, and coordinating release to production. Demonstrate ability to quickly and independently learn and adopt new software tools and query data systems (data warehouse or other database and reporting systems). For executive level reporting, creates concise summaries of key report conclusions and translates analyses and visualizations into understandable, practical, and actionable recommendations. Analyzes and interprets administrative data, clinical data, and government quality data and measures, and appropriately applies statistical methods (measure of central tendency, confidence intervals, correlation, percentiles, regression). Conducts what-if and impact analyses to inform measure definition, or program effectiveness studies to guide the strategic and operational decisions of key stakeholders. Acts as primary contact for assigned vendors, coordinating their work, managing data and analytic projects to completion within the scope of the contract, managing statistical software contracts. Assumes leadership roles and actively participates on committees, councils, task forces, or work groups. Leads groups related to analytic projects. Triages customer questions by processing, referring, or escalating to the appropriate individuals, identifies and mitigates roadblocks and barriers to successful project implementation. Assumes responsibility for maintaining current knowledge of government regulations, policies, and trends that affect the health care industry, and independently conducts online research to access documents, pertinent regulations, or to access publicly available datasets. Licensure, Registration, and/or Certification Required: None Required. Education Required: Bachelor's Degree (or equivalent knowledge) in Business, or Bachelor's Degree (or equivalent knowledge) in Economics, or Bachelor's Degree (or equivalent knowledge) in Health Information Management or related field. Experience Required: Typically requires 5 years of experience in database and querying. Knowledge, Skills & Abilities Required: Experience working with decision support systems or databases. Competent ability to create queries in SQL or other query languages/systems. Knowledge of basic statistics. Proficient with MS-Office software (Word, Excel, PowerPoint, Outlook). Strong communication and networking skills. Desire to learn with strong intellectual curiosity. Demonstrated ability to facilitate and lead teams on complex projects. Ability to work independently for project completion with little to no supervision. Demonstrates critical thinking, ability to problem solve, and is results oriented. Demonstrates political sensitivity. Competent application of performance improvement principles. Demonstrated ability to work collaboratively with others as part of a team. Customer service orientation. Understanding of data warehousing and experience with large data sets. Physical Requirements and Working Conditions: Must be able to sit for extended periods of time. Must be able to occasionally lift up to 10 lbs. Must be able to use hands with fine manipulation when using keyboard. Must hold a valid driver's license and be willing to travel between Metro Region Hospitals as needed. Exposed to a normal office environment. Operates all equipment necessary to perform the duties of the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

This is a remote position. There is limited expectations for regular in-person, in-office activities. You're not the person who will settle for just any role. Neither are we. Because we're out to create a better world, and that takes a certain kind of person and teams who care about making a difference. Here, you'll bring your professional expertise, talent, and drive to be HR360's new Business Analyst III. The Business Analyst will work closely with HR360's internal and external stakeholders to turn data into information and knowledge that can be used to make sound business decisions. This data helps drive improvement in key business metrics, stakeholder experience and business results. The Business Analyst will also interact with various development teams, project managers, senior management, and external vendors. This individual understands how data is turned into information and knowledge, and how the knowledge supports and enables key business processes. The Business Analyst must develop an in-depth understanding of the business environment and possess both strong analytical and communication skills. Further, the Business Analyst must work well within a team environment. The Business Analyst III has advanced experience in performing business case analyses which measures/quantifies the impact and effectiveness of specific programs and performance. The Business Analyst III works cross functionally and directly supports department leaders in the development, analysis and interpretation of HealthRIGHT's scope of business. Key Responsibilities Provide analytical expertise to leadership in areas critical to the organization's overall strategy and performance. Possess an in-depth understanding of business strategy, processes, services, roadmap, and context in which the business operates to identify opportunities and direct projects. Recommend solutions in areas critical to organization's overall and service line performance to inform agency decisions, strategy, and tactics. Collect, understand, and translate stakeholder requirements into actionable parameters for projects. Design and implement business solutions by building relationships and partnerships with key stakeholders. Develop Return On Investment (ROI) analysis for new strategies to improve organization performance. Maintain clear, accurate project documentation including the development of business cases, proposals, and summaries using project management methodologies. Identify risks and mitigate threats by managing issues and resolutions. Exhibit leadership for business analysts, and broader organization where appropriate. Act as critical liaison between business, technical, program and support teams translating technical ideas and analytical results to non-technical peers and stakeholders across all levels of the organization. Produce understandable reports and presentations that describe and communicate complex findings for a variety of technical and non-technical audiences. Write SQL queries to develop, implement, and utilize databases and reporting tools to extract data, using data analysis programs. Visualize data using Power BI, Excel, or other visualization programs. Check ticking system for incoming requests; provide customer-centered, primary line of support for report/dashboard problems, data requests and other issues. Provide solution by researching problems and questions, diagnosing, troubleshooting, and applying available information and resources. Attend staff meetings, in-service meetings and participate in agency committees and task force activities as required. Demonstrate respectful, professional and appropriate behavior that supports a team oriented work environment. Demonstrate a commitment to the mission, core values and goals of HealthRIGHT 360 including the ability to integrate values of justice, respect, compassion, excellence and stewardship into appropriate programs and services. Other duties as assigned by supervisor. Education and Knowledge, Skills and Abilities Education, Certification, and Experience Required: Bachelor's degree in a quantitative discipline such as Mathematics, Epidemiology, Metrics and Evaluation or Statistics, or equivalent 5 years or more of relevant experience. Proven analytical and quantitative skills, including experience with managing and modeling of large data sets, required. Desired: Master's degree in Public Health, Health Analytics/Informatics or related preferred. 5-7 years of experience analyzing data in a healthcare environment preferred. Intermediate experience with or knowledge of data visualization techniques. Established business acumen including understanding of market dynamics, financial/budget management, data analysis and decision-making. Healthcare coding conventions and health plans experience a plus. 3+ years of experience designing, writing, and maintaining Epic reports and dashboards desired. Certification or knowledge of Epic Cogito, Caboodle data model, SlicerDicer, or Clarity data model a plus. Background Clearance: Must not be on active parole or probation, clear with OIG database. Ability to obtain and maintain satisfactory background check. Knowledge Required: Advanced ability to operate computers and related software programs including Word, Excel, Outlook and other Microsoft Office applications. Experience writing SQL queries to develop, implement, and utilize databases and reporting tools to extract data. Experience conducting analyses using data analysis programs. Experience visualizing data using Power BI, Excel, or other visualization programs. Demonstrated healthcare experience in quantifying, measuring and analyzing financial and utilization metrics of healthcare. Skills and Abilities Required: Ability to read, analyze, and interpret common industry related journals, financial reports, and legal documents. Ability to respond to common inquiries from customers, regulatory agencies, or members of the business community. Ability to effectively present information to top management, clients, and/or external groups. In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available. We will consider for employment qualified applicants with arrest and conviction records.

Job TitleCustomer Experience Data Analyst (Nashville, TN or Cambridge, MA) Job Description As part of Philips Healthcare North America Region Growth & Strategy team, the Customer Experience Analyst is a strategic partner who transforms complex healthcare data-including unstructured, verbatim feedback-into actionable insights. By leveraging advanced analytics, AI, and digital tools, you will collaborate across teams to drive continuous improvement in B2B customer experience, supporting innovation and operational excellence. Your role: Collaborate cross-functionally: Work closely with Marketing Insights and Data Analytics team, product, marketing, clinical, and operations teams to implement data-driven improvements across the customer journey. Lead Voice-of-Customer (VOC) programs: Manage VOC initiatives, contribute to journey mapping, and generate real-time analytics to identify pain points and opportunities for improvement. Harness advanced analytics and AI: Use AI, automation, and digital tools (with a strong emphasis on Power BI, Excel, as well as Qlik and PowerPoint) to analyze both structured and unstructured data, including open-ended survey responses and customer comments, extracting themes, sentiment, and friction points to inform actionable planning. Create real-time customer journey insights and analytics: Support efforts to enhance and maintain dynamic, data-driven views of customer interactions, enabling proactive decision-making and continuous improvement across the program. Drive change management and continuous improvement: Lead or support initiatives to implement new digital features, process enhancements, and best practices that elevate the customer experience. Present complex findings: Communicate insights and recommendations to stakeholders at all levels using compelling data visualizations and clear, actionable narratives. Ensure compliance: Adhere to healthcare regulations and best practices in data privacy and security. You're the right fit if: You have a bachelor's degree in Market Research, Data Analysis, Digital Marketing, Business Intelligence, or a related field (master's degree a plus). You bring 5+ years of analytical experience incorporating customer CRM and transactional data, with a deep understanding of how providers interface with technology in clinical operations and care delivery. You have hands-on expertise in advanced analytics, AI, automation, and digitalization projects, with a strong emphasis on Power BI, Azure Databricks, Excel. Your skills include deep experience working with data and cloud infrastructures, storytelling and presentation development skills, experience working with a CRM, you have an entrepreneurial mindset as a proactive change agent, passionate about continuous improvement and customer-centric innovation. You excel at cross-functional collaboration, stakeholder engagement, and possess strong skills in creatively communicating complex insights to diverse audiences up to C-Suite level. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is an office-based role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The pay range for this position in Nashville, TN is $95,000 to $152,000 The pay range for this position in Cambridge, MA is $106,000 to $170,000 The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to either Nashville, TN or Cambridge, MA. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers compensation and occupational medicine. Each location is equipped with an onsite lab and in house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF) and this position will be in that division, working directly with franchise owners of American Family Care centers. Summary AFCF is looking to fill a Franchise Business Consultant (FBC) role to cover our Midwest region. The FBC directly reports to a Director of Regional Operations and provides operational analysis and educational training while being responsible for maintaining and enhancing existing business operations of franchise centers by working with franchisees to maximize the revenue and profitability of the center/territory through corporate program promotions, marketing, building & improving best practices and processes, business strategies, and ongoing training. Essential Duties and Responsibilities Conduct regular on-site visits and audits of assigned Franchise locations Conduct Consultation calls on a regular basis regarding marketing/advertising planning, Go Live training, Grand Opening events, coaching and role playing, customer/patient relations improvement, profit/loss review and analysis including projections, and medical office operations management support Monitor the financial status, operations, staffing, paid advertising, and overall management of assigned Franchise locations Run reports in various systems and review KPIs Cultivate and preserve Franchisee/vendor relationships Support Franchisee during pre-opening phase including, but not limited to, assisting with site selection, floor plan approval, practice management software training, and business planning Develop a strategic plan and translate that plan into the appropriate sales activities Coordinate all training activities with the appropriate departments/individuals and ensure that all training materials and resources have been directed to the appropriate parties Conduct on-site educational workshops with Franchise groups. Provide necessary counsel and assistance to Franchisees for development and improvement of business plans, including, establishing specific goals, objectives and strategies for sales, controls, profits, human resource plans, development, marketing, etc Ensure physical facilities of assigned Franchisee locations comply with Franchisor standards. Coordinate any and all resources/support from all appropriate departments for assigned Franchisees Complete any and all month end reports, new store follow-up reports, weekly expense reports, preparation of classes, etc. Strictly adhere to Company and departmental policies and procedures regarding the appropriate use of Company databases Develop and maintain proficiency in the use of the Companys database. Ensure implementation of all company policies, procedures, programs and new concepts with assigned Franchisee locations Other duties and responsibilities as assigned. Qualifications Ability to travel up to 50% of time Superior people skills Well-developed oral and written communication skills Strong listening and negotiation skills Dynamic presentation skills Educational Requirements Bachelors Degree in Business Administration, Business Management, Health Care Management or related field Medical office experience preferred Minimum 3 years Business Management and/or Franchising Experience required This is a remote position.

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers compensation and occupational medicine. Each location is equipped with an onsite lab and in house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF) and this position will be in that division, working directly with franchise owners of American Family Care centers. Summary AFCF is looking to fill a Franchise Business Consultant (FBC) role in Region 4, Southeast, covering; Alabama, Georgia, Florida, Louisiana, and Mississippi. The FBC directly reports to a Director of Regional Operations and provides operational analysis and educational training while being responsible for maintaining and enhancing existing business operations of franchise centers by working with franchisees to maximize the revenue and profitability of the center/territory through corporate program promotions, marketing, building & improving best practices and processes, business strategies, and ongoing training. Essential Duties and Responsibilities Conduct regular on-site visits and audits of assigned Franchise locations Conduct Consultation calls on a regular basis regarding marketing/advertising planning, Go Live training, Grand Opening events, coaching and role playing, customer/patient relations improvement, profit/loss review and analysis including projections, and medical office operations management support Monitor the financial status, operations, staffing, paid advertising, and overall management of assigned Franchise locations Run reports in various systems and review KPIs Cultivate and preserve Franchisee/vendor relationships Support Franchisee during pre-opening phase including, but not limited to, assisting with site selection, floor plan approval, practice management software training, and business planning Develop a strategic plan and translate that plan into the appropriate sales activities Coordinate all training activities with the appropriate departments/individuals and ensure that all training materials and resources have been directed to the appropriate parties Conduct on-site educational workshops with Franchise groups. Provide necessary counsel and assistance to Franchisees for development and improvement of business plans, including, establishing specific goals, objectives and strategies for sales, controls, profits, human resource plans, development, marketing, etc Ensure physical facilities of assigned Franchisee locations comply with Franchisor standards. Coordinate any and all resources/support from all appropriate departments for assigned Franchisees Complete any and all month end reports, new store follow-up reports, weekly expense reports, preparation of classes, etc. Strictly adhere to Company and departmental policies and procedures regarding the appropriate use of Company databases Develop and maintain proficiency in the use of the Companys database. Ensure implementation of all company policies, procedures, programs and new concepts with assigned Franchisee locations Other duties and responsibilities as assigned. Qualifications Ability to travel up to 50% of time Superior people skills Well-developed oral and written communication skills Strong listening and negotiation skills Dynamic presentation skills Educational Requirements Bachelors Degree in Business Administration, Business Management, Health Care Management or related field Medical office experience preferred Minimum 3 years Business Management and/or Franchising Experience required This is a remote position.

Ready to redefine what's possible in molecular diagnostics? Join a team of brilliant, passionate innovators who wake up every day determined to transform healthcare. At BillionToOne, we've built something extraordinary-a culture where transparency fuels trust, collaboration drives breakthroughs, and every voice matters in our mission to make life-changing diagnostics accessible to all. We don't just aim for incremental improvements; we strive to build products that are 10x better than anything that exists today. Our people are our greatest asset: talented scientists, engineers, sales professionals, and visionaries united by an unwavering commitment to changing the standard of care in prenatal and cancer diagnostics. This is where cutting-edge science meets human compassion-every innovation you contribute helps remove fear of unknown from some of life's most critical medical moments. If you're driven by purpose, energized by innovation, and ready to help build the future of precision medicine, this is where you belong. BillionToOne is seeking a Senior Finance Systems Analyst who will play a pivotal role in driving technology solutions across our finance function. This is a hands-on manager-level role, responsible for the administration, optimization, and integration of financial systems to support scaling operations and compliance with public company standards. You'll act as the key liaison between Accounting, Billing, and IT to ensure that systems and projects are aligned with business goals and internal control requirements. Your expertise in ERP systems, audit compliance, and cross-functional collaboration will be essential in enhancing the efficiency, accuracy, and control of our financial processes. Responsibilities: Financial Systems Support & Administration Assist with the administration and day-to-day support of financial technologies, including ERP systems and related finance tools. Manage NetSuite configurations such as workflows, saved searches, roles, and user access under guidance from senior team members. Support implementation and enhancement of system features and integrations across Finance and Supply Chain. Identify opportunities to streamline processes and improve automation within finance systems. Assist with data integrity, system maintenance, and troubleshooting for finance-related applications. Support data integrations and work with IT on resolving integration-related issues. Cross-Functional Partnership Work with Accounting, HR, Billing, and IT to translate business needs into system requirements and functional updates. Assist Accounting during the monthly/quarterly close cycle by ensuring data accuracy and addressing system-related issues. Support reporting, analysis, and planning tool integrations as needed. Contribute to documentation of system requirements, test cases, and change requests. Help coordinate system updates, testing, and deployment activities for finance system initiatives. Compliance & Controls Maintain systems and processes in alignment with internal control frameworks and SOX readiness efforts. Support audit activities by preparing system documentation, ensuring accuracy of financial system data, and providing required system access evidence. Assist in maintaining IT SOX documentation related to finance systems. Qualifications: 4-5+ years of experience supporting financial systems, preferably with hands-on NetSuite administration. Experience supporting financial audits and understanding of internal controls (SOX exposure preferred). Bachelor's degree in Accounting, Information Systems, Computer Science, or a related field. Strong understanding of financial processes and reporting requirements. Demonstrated ability to support finance system enhancements and assist with system projects. Excellent analytical and problem-solving skills with strong attention to detail. Ability to manage multiple priorities and work in a fast-paced, dynamic environment. Strong communication skills and ability to work cross-functionally with both technical and non-technical teams. Experience with AI tools and automation. Benefits And Perks: Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients Open, transparent culture that includes weekly Town Hall meetings The ability to indirectly or directly change the lives of hundreds of thousands patients Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80% Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%) Supplemental fertility benefits coverage Retirement savings program including a 4% Company match Increase paid time off with increased tenure Latest and greatest hardware (laptop, lab equipment, facilities) Free daily on-site lunches provided from top eateries A variety of perks on campus (state of the art gym, restaurant) Free on-site EV charging (compatible with all EVs, including Tesla) At BillionToOne, we are proud to offer a combination of a (1) base pay range (actual amount offered is based on experience and salary/equity options split that the candidate chooses), (2) generous equity options offering, (3) corporate bonus program, on top of (4) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.). For this position, we offer a total compensation package of $171,009 per year, including a base pay range of $116,161 - $137,281 per year. BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. For more information about how we protect your information, we encourage you to review our Privacy Policy. About BillionToOne BillionToOne is a next-generation molecular diagnostics company on a mission to make powerful, accurate diagnostic tests accessible to everyone. Our revolutionary QCT molecular counting technology enhances disease detection resolution by over a thousandfold using cell-free DNA-a breakthrough that's already transformed the lives of over half a million patients worldwide. Our Impact: We've pioneered game-changing diagnostic solutions that are redefining industry standards. Unity Complete™ stands as the only non-invasive prenatal screen capable of assessing fetal risk for both common recessive conditions and aneuploidies from a single maternal blood sample. In oncology, our Northstar liquid biopsy test uniquely combines treatment selection with real-time monitoring, giving oncologists unprecedented precision in cancer care. Our Growth: From $0 to $125 million in Annual Recurring Revenue in just four years. We've raised close to $400 million in funding, including a $130 million Series D round in June 2024, achieving a valuation of over $1 billion. This backing comes from world-class investors including Hummingbird, Adams Street Partners, Neuberger Berman, Baillie Gifford, and Premji Invest. Our Recognition: Forbes recently named us one of America's Best Startup Employers for 2025, and we were awarded Great Place to Work certification in 2024-with an incredible 100% of our people reporting they are willing to give extra to get the job done. These honors recognize not just our innovation but the exceptional culture we've cultivated-one that remains authentically collaborative and transparent even as we've scaled. Our Future: Headquartered in Menlo Park with facilities in Union City, California, we're continuing to push the boundaries of what's possible in molecular diagnostics. Recent clinical outcomes data for Unity Fetal Risk Screen and new advances in cancer diagnostics prove we're just getting started. At BillionToOne, you'll join a diverse team of passionate innovators who believe that the best science happens when brilliant minds collaborate openly, think boldly, and never lose sight of the patients whose lives depend on our work. Ready to help us change the world, one diagnosis at a time? Learn more at ********************

RN- Emergency Department - Virtual Care- (Telehealth Setting) SME 3 - Day Workshop Ready to share your expertise and make an impact-without leaving home? If you're a RN- Emergency Department providing Virtual Care looking for a unique opportunity to apply your knowledge in a new and rewarding way, this is for you! We're seeking experienced Registered Nurse with a passion for excellence to serve as Subject Matter Experts (SMEs) for a 3-day remote workshop. Your insights will help shape the future of healthcare assessments-all from the comfort of your home. Workshop Schedule: When: May 19th, 20th, 21th, 2026 Time: 9:00 am - 4:00 pm EST Where: Remote via Microsoft Teams meeting What We're Looking For: Registered Nurse (RN) with 2+ years of RN- Emergency Department - Virtual Care- Virtual Care experience within the last 5 years. Ability to commit to uninterrupted participation during workshop hours Access to Microsoft Teams via personal laptop or desktop Must have an updated, professional resume with dates included Skills: Clear communication, collaborative mindset, and ability to work independently. What You'll Do: Join a workshop of like professionals to discuss and research information in your field of study. Participate in discussions, take exams and review content related to the development of assessments. Why You'll Love It: Excellent Pay - Your expertise is valuable, and we show it. 1099 Independent Contractor $43.00 an hr. Remote Work - Work from anywhere. Unique Opportunity - Apply your clinical expertise in a fresh, impactful way. Join the ranks of other professionals in our roster for other similar workshops and possible remote clinical content writing/reviewing in the future based on your skill set Make the leap today-turn your knowledge into impact! Apply now and help shape the future of home health care. Why Interim HealthCare? Founded in 1966, Interim HealthCare is the nation's first home care company. Operating through 300+ offices, our commitment to medical professionals is expressed through our passion to put patients first; a culture that values and appreciates all; and our ongoing efforts to advocate for medical professionals in ways that elevate their profession and reward their sacrificial work. Join a nationwide network of medical professionals who have rediscovered the passion that led them to healthcare. Interim HealthCare provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sexual orientation, national origin, age, disability or veteran status.

About American Family Care American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers compensation and occupational medicine. Each location is equipped with an onsite lab and in house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF) and this position will be in that division, working directly with franchise owners of American Family Care centers. Summary AFCF is looking to fill a Franchise Business Consultant (FBC) role in Region 4, Southeast, covering; Alabama, Georgia, Florida, Louisiana, and Mississippi. The FBC directly reports to a Director of Regional Operations and provides operational analysis and educational training while being responsible for maintaining and enhancing existing business operations of franchise centers by working with franchisees to maximize the revenue and profitability of the center/territory through corporate program promotions, marketing, building & improving best practices and processes, business strategies, and ongoing training. Essential Duties and Responsibilities Conduct regular on-site visits and audits of assigned Franchise locations Conduct Consultation calls on a regular basis regarding marketing/advertising planning, Go Live training, Grand Opening events, coaching and role playing, customer/patient relations improvement, profit/loss review and analysis including projections, and medical office operations management support Monitor the financial status, operations, staffing, paid advertising, and overall management of assigned Franchise locations Run reports in various systems and review KPIs Cultivate and preserve Franchisee/vendor relationships Support Franchisee during pre-opening phase including, but not limited to, assisting with site selection, floor plan approval, practice management software training, and business planning Develop a strategic plan and translate that plan into the appropriate sales activities Coordinate all training activities with the appropriate departments/individuals and ensure that all training materials and resources have been directed to the appropriate parties Conduct on-site educational workshops with Franchise groups. Provide necessary counsel and assistance to Franchisees for development and improvement of business plans, including, establishing specific goals, objectives and strategies for sales, controls, profits, human resource plans, development, marketing, etc Ensure physical facilities of assigned Franchisee locations comply with Franchisor standards. Coordinate any and all resources/support from all appropriate departments for assigned Franchisees Complete any and all month end reports, new store follow-up reports, weekly expense reports, preparation of classes, etc. Strictly adhere to Company and departmental policies and procedures regarding the appropriate use of Company databases Develop and maintain proficiency in the use of the Company's database. Ensure implementation of all company policies, procedures, programs and new concepts with assigned Franchisee locations Other duties and responsibilities as assigned. Qualifications Ability to travel up to 50% of time Superior people skills Well-developed oral and written communication skills Strong listening and negotiation skills Dynamic presentation skills Educational Requirements Bachelor's Degree in Business Administration, Business Management, Health Care Management or related field Medical office experience preferred Minimum 3 years Business Management and/or Franchising Experience required This is a remote position. Compensation: $80,000.00 - $90,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position will support business readiness activities across large-scale technology transformation programs in Medicare, including the separation from Cigna and the platform integration with legacy HCSC. This position is responsible for providing business analysis and guidance to ensure alignment and integration across functional areas in support of client success and to ensure consistency and efficiency. As a Senior Business Consultant, you will support implementation of initiatives with high complexity that affect multiple functional areas within the division. Supports the prioritization of divisional activities and tracks progress to goals. Success in this role will depend on your ability to autonomously drive initiatives and deliver results. Your expertise will help shape the strategic direction of the organization and deliver significant value to both internal and external stakeholders. * Bachelor's degree and 5 years of experience OR 9 -10 years of experience in healthcare business, project management, or customer service, with a demonstrated ability to lead complex projects and influence senior leadership. * Expertise in data interpretation and strategic decision-making. * Exceptional communication skills, with experience in engaging with senior executives and managing high-stakes client relationships. * Proficiency in project management methodologies and advanced data analysis and visualization tools. * Proven track record of driving business transformation and process optimization. * Strong critical thinking and problem-solving abilities, with a proactive approach to overcoming challenges and fostering continuous improvement. * Commitment to professional development and thought leadership, with a keen interest in staying ahead of industry trends. Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process! Pay Transparency Statement: At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting ************************************** The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. HCSC Employment Statement: We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. Base Pay Range $66,300.00 - $124,500.00 Exact compensation may vary based on skills, experience, and location.

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. **Job Summary** This position is responsible for driving delivery, contingency planning, business results, and strategic planning for Medicare Part D Pharmacy consisting of multiple programs, complex projects, and initiatives in support of assigned line of business strategy and multi-year plan. Oversees the day-to-day activities of project delivery and contingency execution strategy, vendors relationship management, and business partner engagement while managing various enterprise-wide projects or initiatives. Ensures integration between partner teams and serves as a functional business liaison in the development and implementation of program scope, timing, and budgets as needed, based on the needs of the business. Providing a blend of technical and business acumen to drive the design, development and implementation of strategic IT projects. Building a sufficient level of knowledge of IT products and LOB to enable targeted probing of delivery feasibility and conflicts with other projects. Setting and managing customer expectations; managing and escalating issues and changes. Responsible for tracking key program milestones and recommending adjustments to program leadership and team. It takes innovation, imagination, and a passion for solving problems in new and better ways. **Required Job Qualifications:** + Bachelor's degree and 7 years of experience OR 11 years of experience in project management, business analysis, process improvement, strategic planning, product administration or other relevant healthcare function + 4 years of experience leading with large and complex multi-million-dollar projects. + Demonstrated experience leading, coaching, and mentoring teams and more junior resources + Experience communicating with senior management and executive leadership from multiple divisions. + Experience developing and delivering presentations to an executive audience. + Problem resolution experience and skills. + Knowledge of strategic planning techniques and industry trends + Experience interpreting business and financial information + Verbal and written communications skills including establishing working relationships across departments, preparing presentations to senior management, and establishing team environment. + Experience managing and delegating assignments across multiple complex projects successfully in a matrixed environment. + Advanced MS Office products. + Organizational skills. + Problem resolution experience and skills. + Negotiations skills. + Analytical skills. + Detail oriented. **Preferred Job Qualifications:** + Ability to influence (direct / indirect reports, project stakeholders and leaders), and manage in a matrix organization + Analytical/critical thinking and problem-solving skills; agility and flexibility to adapt to constantly changing priorities + Experience in negotiation, managing conflict, and organizational / political savvy + Structured, organized and methodical in execution, takes ownership and accountability for outcomes, drives for results and drives certainty in delivery; able to manage multiple parallel efforts ad deliver quality deliverables on schedule + Healthcare acumen, Managed Care Organization, Pharmacy Benefit Manager, Medicare experience + Advanced analytical skills, databases medical/pharmacy data + Experience driving personalization efforts at a large organization. + Monitoring and tracking initiative impacts against the personalization maturity curve and connecting them to key enterprise outcomes. + Health insurance or healthcare industry experience. + Proven strategic thinking and execution. + Ability to drive decisions, create optionality and determine impacts of options. + Ability to clearly articulate and prepare presentations for all levels to share data, options and recommendations. **This is a Flex (Hybrid) role: 3 days in office; 2 days remote.** \#LI-PD1 \#LI-Hybrid INJLF **Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!** **Pay Transparency Statement:** At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting ************************************* . The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. **HCSC Employment Statement:** We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. **Base Pay Range** $90,900.00 - $164,200.00 Exact compensation may vary based on skills, experience, and location. **Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.** **Join our Talent Community. (******************************************** PA8v\_eHgqFiDb2AuRTqQ)** For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at ************** to request reasonable accommodations. Please note that only **requests for accommodations in the application process** will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions. Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2025 Health Care Service Corporation. All Rights Reserved.

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. **Job Summary** This position will support business readiness activities across large-scale technology transformation programs in Medicare, including the separation from Cigna and the platform integration with legacy HCSC. This position is responsible for providing business analysis and guidance to ensure alignment and integration across functional areas in support of client success and to ensure consistency and efficiency. As a Senior Business Consultant, you will support implementation of initiatives with high complexity that affect multiple functional areas within the division. Supports the prioritization of divisional activities and tracks progress to goals. Success in this role will depend on your ability to autonomously drive initiatives and deliver results. Your expertise will help shape the strategic direction of the organization and deliver significant value to both internal and external stakeholders. + Bachelor's degree and 5 years of experience OR 9 -10 years of experience in healthcare business, project management, or customer service, with a demonstrated ability to lead complex projects and influence senior leadership. + Expertise in data interpretation and strategic decision-making. + Exceptional communication skills, with experience in engaging with senior executives and managing high-stakes client relationships. + Proficiency in project management methodologies and advanced data analysis and visualization tools. + Proven track record of driving business transformation and process optimization. + Strong critical thinking and problem-solving abilities, with a proactive approach to overcoming challenges and fostering continuous improvement. + Commitment to professional development and thought leadership, with a keen interest in staying ahead of industry trends. **Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!** **Pay Transparency Statement:** At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting ************************************* . The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. **HCSC Employment Statement:** We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. **Base Pay Range** $66,300.00 - $124,500.00 Exact compensation may vary based on skills, experience, and location. **Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.** **Join our Talent Community. (******************************************** PA8v\_eHgqFiDb2AuRTqQ)** For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at ************** to request reasonable accommodations. Please note that only **requests for accommodations in the application process** will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions. Blue Cross and Blue Shield of Illinois, Blue Cross and Blue Shield of Montana, Blue Cross and Blue Shield of New Mexico, Blue Cross and Blue Shield of Oklahoma, and Blue Cross and Blue Shield of Texas, Divisions of Health Care Service Corporation, a Mutual Legal Reserve Company, and Independent Licensee of the Blue Cross and Blue Shield Association © Copyright 2025 Health Care Service Corporation. All Rights Reserved.