Service Associate I - 20 hours
Manchester, NH jobs
Starting Rate: $22.00
Part-time schedule 20 hours per week
Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefits included with this job posting for additional information.
Service Associates are skilled in the duties of both a Customer Service Representative (sales on the platform), and Teller (transactions at the teller line).
Major Responsibilities:
Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a “hybrid” position is authorized.
Account Representative Duties:
Works toward achieving specific individual sales and service goals through the following activities:
Opens deposit accounts
Prepares and processes loan applications for various lending units (mortgage, consumer, small business, etc.)
Closes loans for customers for applicable business lines (i.e. consumer lending)
Makes referrals to other bank business lines and third-party partners
Proactively reaches out, by phone and in person, to high-value customers in efforts to retain and grow the portfolio
Responsible for operational compliance and adherence to policy
Handles daily account maintenance and other service issues as necessary
Understands and provides support in achieving quarterly sales
Teller Duties:
Process deposits to customer accounts; includes verification of cash, verification of endorsements, and providing customers with receipts
Cash checks for customers and non-customers according to bank policy
Process and properly record the sale of monetary instruments (i.e. official bank checks)
Properly file all government-mandated reports related to large cash transactions and the sale of all monetary instruments
Process foreign currency purchases and sales
Process various types of loan payments and credit card cash advances
Relative to all duties, must adhere to all bank policies and procedures
Individuals in this position will have a mixture of time between platform and teller line. On some occasions more time might be spent on one side verses the other.
Qualifications:
Incumbent has the authority to use discretion in some circumstances, but if/when written policy is unclear or there is any uncertainty, the service associate should seek guidance from his/her immediate supervisor.
Incumbent must have the ability to work independently, multi-tasking in a fast-paced environment. Individual should be an outgoing self-starter and be technically literate.
High school diploma or equivalent required
1-2 years of sales experience in a retail, financial services or hospitality environment preferred.
Some banking experience is preferred (e.g., teller or otherwise) is a plus.
Basic business acumen and professionalism is a must.
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
Ability to build relationships and strong alliances across the organization.
Ability to quickly learn all details about the products and services offered by the bank.
Working Conditions:
Ability to remain in a stationary position for long periods of time without a break and with continuous customer contact.
Incumbent must be able to transport items weighing 15 pounds or more.
Auto-ApplyCommercial Closing Administrator
Portsmouth, NH jobs
JOB REQUIREMENTS * Advanced understanding of commercial loan processes, products, and services * Ability to work on multiple transactions simultaneously and meet service level deadlines * Ability to work independently and demonstrate sound problem-solving skills
* Willingness to go above and beyond to close a deal including taking extra steps when necessary to ensure completeness of a file
* Highly skilled at providing innovative and out of the box solutions on all policies and procedures
* Ability to adhere to Needham Bank's Core Values (Quick Decision-Making, Reliability, Relationship-Based Focus and Quality Service)
EDUCATION & EXPERIENCE
* 2-3 years' commercial closing experience
* Loan Vantage experience preferred but not required
* Microsoft experience
* Ability to manage workflows efficiently
WORKING CONDITIONS/PHYSICAL DEMANDS
While performing duties of this job, employees are occasionally required to stand; walk; sit; use hands, or feel objects, tools or controls; reach with hands and arms; speak clearly and hear efficiently. Employees much occasionally lift and/or move up to, or more than 10 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
PAY RANGE: $25.73 - $33.45 - hourly
The pay range provided is based on what we believe is a reasonable estimate for the pay range for this job at the time of posting. Actual pay may vary based on experience, skills, and market factors; additional compensation may apply.
Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well.
At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.
Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.
Job Summary: The Commercial Closing Administrator is responsible for managing and coordinating all activities required to prepare, document, and execute commercial loan closings. This role works closely with Relationship Managers, Loan Officers, Analysts, Loan Operations, and external attorneys to ensure that every loan is accurately documented, compliant with regulatory and internal requirements. The CCA oversees the preparation of in-house documents, validates key onboarding data, reviews settlement and closing packages, and ensures the timely upload and organization of all electronic files. The ideal candidate is detail-oriented, highly organized, and skilled at balancing multiple priorities in a fast-paced lending environment.
Qualifications:
To perform this job successfully, the individual must be able and willing to perform all essential duties satisfactorily. The position responsibilities outlined here are in no way to be construed as all encompassing. Additional duties, responsibilities and qualifications may be required and/or assigned as necessary. Reasonable accommodation, as determined by management on a case-by-case basis, may be made to enable individuals with disabilities to perform essential duties.
ESSENTIAL DUTIES & RESPONSIBILITIES
Closing Coordination & Execution
* Coordinate and co-manage loan closings in partnership with Relationship Managers (RMs), Loan Officers (LOs), and closing attorneys.
* Prepare all in-house closing documentation and ensure timely delivery to all parties.
* Review and reconcile discrepancies between credit approvals and legal documents.
* Review settlement statements, closing packages, and funding documentation to ensure accuracy and compliance.
* Identify, troubleshoot, and resolve critical closing issues to prevent delays.
Loan Onboarding, Booking & Funding
* Create and maintain accurate fee instructions, funding instructions, and onboarding details.
* Update and review all loan booking fields within Loan Vantage.
* Create and review Boarding Sheets to support accurate and compliant loan booking.
* Coordinate booking and funding activities with Loan Operations to ensure proper onboarding.
* Upload all pre-closing and final loan files to iDentifi and ensure complete electronic documentation.
Documentation & Compliance
* Review loan documentation for completeness, accuracy, and adherence to policy and regulatory requirements.
* Run and validate OFAC checks in accordance with compliance procedures.
* Complete Loan Vantage onboarding for C&I and CRE loans.
* File UCC documentation and maintain accurate records.
* Create and validate Beneficial Ownership forms.
* Collect, review, and validate insurance documentation for each closing.
Quality Control & Reporting
* Perform quality control reviews, including Minor/FDIC QC in addition to standard QC requirements.
* Compile modification packages and ensure completion of required documentation.
* Upload and audit loan files for booking accuracy and compliance.
Collaboration & Administrative Support
* Attend and participate in Pipeline meetings to support operational planning and workflow management.
* Prepare internal forms, including auto-pay agreements and line-of-credit authorization forms.
* Communicate proactively with RMs, Analysts, Loan Operations, and external partners to support efficient closing and servicing processes.
Commercial Real Estate Lender
Bedford, NH jobs
JOB REQUIREMENTS * Extensive knowledge of financial institution policies and procedures * Strong knowledge of commercial lending practices and related areas * Knowledge of department support structures, resources and personnel * Good sales, organizational, communication and public relations skills particularly in working with documentation that requires special handling
* Strong analytical and interpersonal skills
* Knowledge of commercial real estate lending policies and procedures
* Ability to build strong relationships and alliances across the organization, ability to adapt to change, ability to multi-task, reliable and highly self-motivated
* Superior customer service skills, exceed customers' expectations
* Fluent written and verbal English communication skills
* Ability to adhere to Needham Bank's Core Values (Focus on Customer Relationship, Embrace Change, Work as a Team, Be an Asset to Your Community, Always Learn, and Do the Right Thing)
EDUCATION & EXPERIENCE
* Bachelor's degree in business, finance or related area
* Five or more years' experience in commercial banking
* Educated in banking federal and state regulations and laws
* Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data
WORKING CONDITIONS/PHYSICAL DEMANDS
* Normal business office environment
Needham Bank offers a competitive salary and an amazing benefit package for a full-time employee which includes fully paid medical and dental insurance, HRA, 401(k) plan with an 8% bank match, paid time off (PTO), paid holidays, a bonus program, flexible spending accounts, vision service plan, group term life insurance, short and long term disability insurance, tuition reimbursement, and an Employee Assistance Program. We offer a great benefit package to our eligible part-time employees as well.
Pay Range: $100,379.70 - $140.531.58
The pay range provided is based on what we believe is a reasonable estimate for the pay range for this job at the time of posting.
Actual pay may vary based on experience, skills, and market factors; additional compensation may apply.
At NB, we are dedicated to building a diverse, inclusive and authentic workplace - if you are excited about this role, but your past experience doesn't align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles.
Needham Bank is an Equal Opportunity/Affirmative Action Employer. Needham Bank will provide all applicants for employment and all employees with equal opportunity for employment and promotion regardless of race, color, religion, gender, national origin or ancestry, age, disability, veteran status, military service, sexual orientation, genetic information, or gender identity.
Evaluate, authorize or recommend approval of commercial loans. Advise borrowers on financial status and methods of payments.
ESSENTIAL DUTIES & RESPONSIBILITIES
* Work closely with team on new and existing commercial loan requests.
* Meet with applicants to obtain information for loan applications and to answer questions about the process
* Analyze applicant financial status, credit and property evaluations to determine feasibility of granting loans
* Originate and close new loans to existing customers and prospects consistent with the Bank's loan policies and state and federal regulations
* Present new loan requests and other reports as necessary (i.e.: CARs, Loan Review Responses) to the appropriate approval authorities within the Bank
* Stay abreast of new types of loans and other financial services and products to better meet clients' needs
* Submit applications to credit analysts for verification and recommendation
* Work with clients to identify their financial goals and to find ways of reaching those goals
* Confer with team leader to aid in resolving commercial loan application problems as necessary
* Manage an existing commercial loan portfolio.
* Cross-sell other bank products including: deposit products, cash management and wealth management
* Respond to customer and prospect inquiries
* Coordinate residential loan (to commercial customers or their end-users) requests with the Bank's residential lending group
* Assist in the collection/work out activities with troubled/non-performing assets
* Represent the Bank at various community functions
* Participate on Bank task forces and committees as assigned
* Perform additional duties as requested, needed or assigned
Director, Client Development, Capital One Ad Solutions - Telecom Partnerships (Remote)
Concord, NH jobs
Capital One Shopping is looking for a Director Strategic Client Manager to join the Partnerships Team. You'll be responsible for partnering with our top merchants to help them succeed leveraging Capital One Shopping's suite of solutions. In this client-facing role, the team is looking for an individual with product, data, and strategic account management experience to help integrate and create bespoke solutions for our top merchants. You'll act as a key liaison between our clients and internal teams.
**Key Responsibilities Include:**
+ Deep understanding of the telecom industry, including wireless cellular and home internet, and its sales cycles and customer acquisition processes
+ Knowledge of telecom service contracts, customer onboarding, and general business operations
+ Partner with key external stakeholders including C-suite level contacts to help grow and cultivate Capital One Shopping
+ Leverage data and analytical methodologies to optimize and grow your book of business
+ Teach, support, and train agencies, industry partners, and other stakeholders on Capital One Shopping
+ Work with Product, Revenue Management, and other constituents to help drive our business
+ Technical skills (utilizing analytic platforms, APIs, and proprietary tools) are a plus
+ Owning a broad portfolio of enterprise relationships; proven ability to influence and build consensus across multiple teams
+ Demonstrated success leveraging data, analytical and communication skills
+ Create and deliver executive level decks & materials
**An ideal candidate will possess:**
+ Familiarity with the nuances of the telecom category, including specific industry trends and competitive landscapes
+ Understanding of how new customers are acquired and onboarded within the telecom sector
+ Strong strategic, analytical, and data-analysis skills
+ Demonstrated experience and results in strategic client facing (in-person, phone, email) interactions
+ Experience in identifying, creating, and building strategies to achieve organizational objectives
+ Prior experience in taking full ownership of client relationships and the ability to partner with internal stakeholders to create customized solutions for partners
+ Experience partnering on and creating product roadmaps
+ A strong deference to team culture, collaboration, and open communication
**Basic Qualifications:**
+ At least 1 year of experience working in the telecom industry (for example: wireless cellular or home internet)
+ At least 12 years of experience in a strategic client facing sales or account management roles
+ At least 8 years of experience reviewing or analyzing data
**Preferred Qualifications:**
+ Bachelor's Degree
+ Experience with telecom customer lifecycle management and churn reduction strategies
+ Demonstrated ability to navigate the complex organizational structures of major telecom providers
+ 10+ years of affiliate, enterprise sales, or performance marketing experience
+ Experience managing technical sales and integrations
**At this time, Capital One will not sponsor a new applicant for employment authorization for this position.**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $181,800 - $207,500 for Director, Capital One Ad Solutions
Richmond, VA: $181,800 - $207,500 for Director, Capital One Ad Solutions
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Lead Account Executive - Global Operations (Remote-Eligible)
Concord, NH jobs
The Lead Account Executive provides essential operational support for business partners. This includes project managing partner and product onboarding, as well as training partners on our proprietary tools and systems. The individual in this role will lead operational projects focused on implementing new products, releases, and solutions, while also resolving escalated customer issues. Furthermore, the role is responsible for managing operational relationships with complex and large partners, actively managing risk, and escalating any customer-impacting issues to management within day-to-day responsibilities.
**Responsibilities:**
+ Providing dedicated operational support to various stakeholders, including acquirers, network partners, issuers and processors
+ Conducting research on complex situations and troubleshooting issues related to end-to-end transaction processing, acceptance complaints and issuer launches
+ Supporting business development through the onboarding of new franchises, issuers, acquirers, processors, and software vendors, as well as assisting with contract negotiation and due diligence
+ Managing compliance with operating rules and regulations, coordinating certification and supporting participants through the semi-annual release process
+ Leading internal projects, ensuring documentation meets auditing requirements, and serving as a Subject Matter Expert (SME) on key authorization and settlement applications, internal systems and tools
+ Managing strategically important partners and driving continuous improvement by seeking holistic solutions for client-impacting issues
+ Client Engagement: This is a client-facing role requiring approximately 10% travel
**Basic Qualifications:**
+ High School Diploma, GED or equivalent certification
+ At least 6 years of payments industry experience within financial services
**Preferred Qualifications**
+ Bachelor's Degree in Business, Finance, Information Technology, Engineering
+ 8+ years of payments industry experience within financial services
+ Experience influencing key stakeholders, executive level clients or internal business partners
**Capital One is open to hiring a Remote Employee for this opportunity.**
**At this time, Capital One will not sponsor a new applicant for employment authorization for this position.**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $106,700 - $121,700 for Lead Account Executive
Riverwoods, IL: $106,700 - $121,700 for Lead Account Executive
Chicago, IL: $106,700 - $121,700 for Lead Account Executive
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
AE - Stock Associate - Evening (Off-Hours)
Manchester, NH jobs
YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replenishment, markdowns and merchandising. You've got a passion for AEO Brand Standards, an eye for merchandising and a keen attention to detail. Even though the Stockroom is #yourplace, you're able to flex your skills to support your team and guests on the Salesfloor as needed. Most importantly, you represent AEO values and you bring your REAL self to work every day!
YOUR RESPONSIBILITIES
* You've got a passion for brand standards: You're a go-getter when it comes to keeping product moving and you do so through effective and timely shipment processing, replenishment, markdowns and merchandising.
* The Stockroom is your home base and you #ownit! You're a master at keeping the Stockroom running efficiently and productively by ensuring merchandise, visual props, marketing and fixtures stay organized.
* You're innovative: Whenever you see a merchandising opportunity, you inform store leadership, make a game plan, and take action to correct it.
* You know that teamwork makes the dream work: You're always prepared to step in and help fellow team members complete non stock-related tasks or assist with guests.
* Integrity is your middle name: Safety standards are a priority to you, both in the Stockroom and on the Salesfloor. You follow Asset Protection standards and always adhere to AEO's policies and procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
* You love AE and Aerie products!
* You love organization and have attention to detail; priority-setting and time management are your strong suits.
* You have flexible availability- you're there to get product moving early in the morning, late in the evening and on the weekends.
* You've worked in a stock-related role previously - #practicemakesperfect.
OUR ASSOCIATES LOVE AEO BECAUSE:
* They work with REAL people - there's nothing like your #AEOFamily.
* They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
* They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
* They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
Auto-ApplyRooms Controller
Woodsville, NH jobs
As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.
Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.
Job Description
The main purpose of the Rooms Controller is to control the house the same day and short term. This person must assure that overbooking in room categories is reconciles and that rooms are reserved as efficiently as possible.
Our team members enjoy a wealth of benefits and perks, including:
Comprehensive healthcare coverage with options for medical, dental, and vision plans.
Paid time off for relaxation and rejuvenation.
Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
Complementary Golf, Skiing and Riding.
Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities.
Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services.
Join us and thrive in an environment where your well-being is valued and supported.
Responsibilities
Assist with Loyalty Ambassador, and all Select Guest member programs, promotions and benefits.
To ensure perfect delivery of all package elements, hand-written turndown cards and VIP amenities in conjunction with Housekeeping, Room service and FD.
To review and respond to Medallia comments.
To deliver unique requests and anticipate guest needs based on past alerts.
Fixes oversells.
Follow up and update profile notes.
To serve as the Ambassador for the Front of the House
To be thoroughly acquainted with all check-in policies and procedures.
Ensure Select Guests and VIPS are assigned appropriately. To be thoroughly acquainted with all check-out policies and procedures.
To be familiar with guest scenarios
To be familiar with all technical equipment related to the Front Desk.
Review group resumes and note information in Log Book on the appropriate day.
Review and clear all flags and mailboxes.
To be familiar with all hotel facilities.
Must have complete understanding of room type availability.
To be familiar with all hotel facilities.
Must have complete understanding of room type availability.
To be familiar with the inter-relationship between the different departments, especially Housekeeping and Room Service.
Understands and complete the Rooms Controller Checklist.
Ensure Duplicate Check is completed.
Must have full understanding of Select Guest Program
Must be able to train new Front Desk Associates
Manage all daily room changes
Understand the Reservations restrictions board.
Must be able to run desk in short staff situations
Must have complete understanding of blocking the house.
Qualifications
High school diploma or equivalent
Must have excellent organizational skills.
Must have excellent customer service skills.
Ability to work nights, weekends, and holidays
Fulltime, part time, and on call positions available
Omni Hotels and Resorts is an Equal Opportunity Employer.
Auto-ApplyAM/PM Server
Woodsville, NH jobs
As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.
Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.
Job Description
Join our dynamic team as an AM/PM Server, where you'll showcase your expertise in fine dining service. From mastering menus and beverage offerings to ensuring impeccable station set-up and breakdown, your attention to detail will shine. With a warm smile and dedication to guest satisfaction, you'll create a welcoming atmosphere while maintaining restaurant cleanliness and supporting your fellow associates with a commitment to teamwork.
Our team members enjoy a wealth of benefits and perks, including:
Comprehensive healthcare coverage with options for medical, dental, and vision plans.
Paid time off for relaxation and rejuvenation.
Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
Complementary Golf, Skiing and Riding.
Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities.
Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services.
Join us and thrive in an environment where your well-being is valued and supported.
Responsibilities
Knowledge of fine dining service.
Must have full familiarity with menus.
Must have full knowledge of beverage offerings.
Station set-up and breakdown/side-work.
To polish and clean glass and silver wares.
Perform any other duties as assigned by the restaurant manager.
To have dollies' underliners ready.
To fold various napkins for service
Service to guests.
Be pleasant, smile and greet all guests, using surnames when obtained.
Clean and maintain restaurant.
Knowledge of Micros Computer System
Help other associates whenever possible and maintain a dedication towards teamwork.
Qualifications
High school diploma or equivalent
Prior hospitality experience preferred.
Must have excellent interpersonal skills.
Must provide excellent service to internal and external customers.
Must have excellent oral and written communication skills.
Must be available to work in the morning.
Seasonal, full time, and part time positions available.
Omni Hotels and Resorts is an Equal Opportunity Employer.
Auto-ApplyBusiness Manager, Shopping (Remote-Eligible)
Concord, NH jobs
This is your opportunity to join Capital One's fast-growing consumer app: Capital One Shopping. Within Capital One, the Shopping team is working on a new consumer product that seeks to change the way people buy things online. Our mission is to deliver a best-in-class shopping and savings experience for our millions of customers while driving incremental and sustainable sales for our merchant partners.
To be successful in the role, you will need to be a well-rounded 'business athlete' - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business.
**Summary:**
As a Business Analysis Manager at Capital One, you will apply your strategic and analytical skills to major company challenges. You'll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.
**General Responsibilities:**
+ Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands
+ Leadership: May manage and develop 1-2 analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One
+ Product: Develop and implement new product and pricing strategies for various lending products; lead product level modeling/analytics
+ Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies
+ Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis
+ Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently
+ Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability
+ Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management
+ Strong business judgment, leadership and integrity: Be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
+ Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. Foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results
+ Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
+ Clear results orientation: display an intense focus on achieving both short and long term goals. Drive and execute an agenda in an uncertain and fluid environment
+ Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
Capital One is open to hiring a Remote Employee for this opportunity.
**Basic Qualifications:**
+ Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
+ At least 2 years of experience in analysis
+ At least 2 years of experience in SQL querying
**Preferred Qualifications:**
+ Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering
+ 5+ years of experience in analysis
+ 3+ years of experience in SQL querying
+ 2+ years of experience in financial services
+ 1+ year of experience in consulting
+ 2+ years of experience in people management
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean, VA: $158,400 - $180,800 for Business Manager
New York, NY: $172,800 - $197,200 for Business Manager
Remote (Regardless of Location): $144,000 - $164,400 for Business Manager
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Field Support Technician
Manchester, NH jobs
Job DescriptionBenefits:
Health insurance options
Free Life Insurance
Free Personal Tax Return
Competitive salary
Employee discounts
Flexible schedule
Opportunity for advancement
Training & development
Our Seasonal Field Support Technician is responsible for completing the set-up and break-down of our kiosks in various local retail stores. Tasks include driving a moving truck, carrying equipment into the location, setting up a kiosk, and location maintenance. The ideal candidate will possess knowledge of computer/tech installation, but this is not required.
What youll do here:
Assist with the set-up and teardown of kiosk furniture, computers, tech, and kiosk components using hand tools.
Meets deadlines to ensure office locations meet our brand/marketing appearance standards.
Assists in maintaining a clean and inviting workplace, this may include removal of trash, vacuuming or sweeping, cleaning counters, cleaning glass, etc.
Other duties as assigned.
Skills youll bring for success:
Drivers license preferred.
Good interpersonal and communication skills.
Basic knowledge of computer functions is preferred but not required.
Customer service experience.
Physical Demand and Work Effort:
Standing, walking, sitting.
Must be able to lift, push, pull, or carry up to 55 lbs. at one time.
Must be able to hold, carry, and move equipment, tools, and materials.
Compliance with company policies and standards.
Additional Perks:
Full-time and part-time positions are available
Flexible Schedule Options Work that works for you!
Work Lotto (Win money for logged shifts)
Low-cost benefits (healthcare, dental & vision)
Teladoc
(Unlimited Teladoc sessions for you and your whole household for $18 per month)
Free identity theft protection
Corporate discount program
Referral bonus opportunities are available for referring qualified candidates
Free continuing tax education
Opportunities for advancement within the organization
Employee referral program
Medical & Prescription benefit option
(eligible to participate after working 1,560 hours annually)
401k with Company Match
(eligible to participate after working the first 1,000 hours)
If you're looking for a rewarding opportunity to learn new skills and make an impact, apply today!
Senior Associate, Product Management: Velocity Black Agent Tools
Concord, NH jobs
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We're excited to share that Capital One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here (********************************************************************** .
Velocity Black by Capital One harnesses the power of artificial intelligence, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. It's concierge, reimagined for the digital age.
By harnessing 24/7 chat, AI, and mobile payments, we help our customers do more and be more in the digital age. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts. Make a custom request through the app and you will be chatting to our team within 1 minute, 24/7/365.
We are looking for someone passionate about hospitality and the customer experience to work on our Velocity Black Concierge product. You will have the opportunity to work on our internal agent-facing products that enable us to provide excellent service to customers, and be asked to coordinate between stakeholders, engineering, and leadership to build a world class product
**Capital One Product Framework**
In this role, you'll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management:
+ Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions
+ Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence
+ Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value
+ Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks
+ Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment
**As a Velocity Black Concierge product manager, you will:**
+ Collaborate with internal stakeholders to grow and enhance Velocity Black's luxury concierge offering. You will work closely with operations, sales, engineering, and leadership to create a premium experience that exceeds customer expectations.
+ Dream up and deliver new luxury concierge features and experiences in partnership with business partners. You will be responsible for optimizing in-market products though rapid testing and obsessing over the customer experience.
+ Think strategically to prioritize the roadmap in a way that balances multiple priorities including building a product that customers love, meeting the interests of internal partners, and driving value for our growing luxury concierge business.
+ Shape the product development roadmap for new launches and features.
+ Work alongside a passionate and collaborative team to create innovative new concierge experiences.
**We want you if you are:**
+ Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges.
+ Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they're doing what they're doing. You always can rally associates to work with you.
+ Do-er. You're biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You're well organized, able to multitask and able to prioritize your work.
+ Passionate & Customer Focused. You care about growing others and bringing them together around what's possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs.
+ Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help.
+ Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships.
**Basic Qualifications:**
+ Bachelor's degree or military experience
+ At least 1 year of experience working in Product Management
**Preferred Qualifications:**
+ Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date:
+ A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field)
+ A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration
+ Experience translating business strategy and analysis into consumer facing digital products
Capital One is open to hiring a Remote Employee for this opportunity.
_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $99,100 - $113,100 for Sr. Associate, Product Management
McLean, VA: $109,000 - $124,400 for Sr. Associate, Product Management
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Retail Sales Agent
Woodsville, NH jobs
As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.
Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.
Job Description
We're looking for a proactive Retail Sales Agent to join our team on a part-time basis. Responsibilities include assisting customers in product selection, from introduction to sale and beyond, ensuring timely and excellent service. The role involves attending vendor clinics and employee training sessions to enhance the development of the retail team and responding to customer requests promptly with exceptional guest service skills. Additionally, the Sales Agent will assist in receiving merchandise, pricing, merchandising products on the floor, and managing back stock inventory. They will also help with daily replenishment of back stocked products, participate in monthly inventory, and maintain a clean atmosphere in the store. Ideal candidates will have a good understanding of sports activities related to the products being sold, including golf, tennis, and skiing, and be able to contribute to the team effort by accomplishing related tasks as needed.
Join our team at Omni Hotels & Resorts and unlock a world of exclusive perks designed to enhance your lifestyle. Enjoy:
Complimentary Skiing and Riding
Complimentary Golf
Associate Room Discount Rates at all Omni Properties
25% off Food & Beverage at our Outlets (excluding alcohol)
25% off Retail Purchases
25% off Spa Services
Discounts on Ski & Golf Rentals, Canopy Tours, and Other Activities
Join us and experience a workplace where exceptional perks are just the beginning of an extraordinary journey.
Responsibilities
Assist customers in product selection in every aspect in a timely fashion. Follow through on sales from introduction of product through sale and beyond when needed.
Attend all vendor clinics and employee training that will enhance the development of the Retail team.
Responds to customers requests in a timely fashion and with excellent guest service skills.
Assist in receiving of all merchandise, including pricing, merchandising product on floor and warehousing back stock.
Assist in daily replenishment of back stocked product to the sales floor.
Assist in taking monthly inventory.
Ensures the store maintains a clean atmosphere by adhering to an established cleaning schedule and taking initiative to maintain an outstanding shop appearance.
Must have an understanding of sports activities for which products are being sold. This includes golf, tennis, and skiing.
Contributes to team effort by accomplishing related results as needed.
Qualifications
Candidate must be able to work a flexible schedule including nights, weekends and holidays.
Candidate must be able to stand for long periods of time.
Candidate must have excellent customer service skills.
Omni Hotels and Resorts is an Equal Opportunity Employer.
Auto-ApplyCity Experience Manager, San Francisco - Velocity Black (Remote)
Concord, NH jobs
Velocity Black, a Capital One company, harnesses the power of technology, the warmth of human experts and the convenience of the latest interfaces to help high-performance people actualize the full potential of their lives. From access to the hottest restaurants to guaranteed upgrades at the world's finest resorts, our concierge team is available 24/7/365 via our proprietary app to support our customers and fulfill their requests. It's concierge, reimagined for the digital age.
What unites us are the values we share: the relentless pursuit and celebration of excellence, actualizing the full potential of our lives, and impacting the world in a positive way.
Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for.
**What You'll do:**
+ You will be responsible for the delivery of our promise to our members in San Francisco - 'localizing the core DNA of Velocity Black'.
+ Leveraging the global reach, resources and brand of Velocity Black with granular local expertise and up to the minute knowledge of the best San Francisco has to offer in order to develop the local member community.
+ Growing the community of high performance, HNW members in San Francisco
+ Managing the P&L for your city, ensuring it is utilized with the highest ROI with regard to maximizing the relevant KPIs.
+ Owning the Content & Engagement strategy for your city's member cohort.
+ Overseeing the conceiving of and execution of regular member events at inspired locations in your city.
+ You will work closely with our Membership, CRM, and Operations teams to ensure frictionless integration of city-level and corporate-level operations.
+ You will be responsible for the upholding of our Velocity culture throughout your teams - focused around high performance and exceeding customer expectations.
+ Our cultural pillars of Adaptability, Initiative, Yes First, Resilience and Ownership should be conspicuous in everything your team does.
+ You will need to be extremely organized, and able to move seamlessly from assisting a team member with a challenging customer situation, to assessing priorities and progress from strategic altitude.
**Basic Qualifications:** ** **
+ High School Diploma, GED, or Equivalent Certification
+ At least 5 years experience in the hospitality industry in San Francisco, CA
**Preferred Qualifications:**
+ Strong relationship building skills, customer focus and ability to collaborate
+ Strong interest and knowledge of the hospitality market and industry
+ Ability to work quickly and efficiently under pressure
**At this time, Capital One will not sponsor a new applicant for employment authorization for this position.**
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $115,200 - $131,500 for Manager, Concierge Specialist
Richmond, VA: $115,200 - $131,500 for Manager, Concierge Specialist
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Sr Business Analyst - Velocity Black - AI/ML (Remote - Eligible)
Concord, NH jobs
We're excited to share that Capital One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here (********************************************************************** . Velocity Black by Capital One provides digital concierge services to its members to help them fulfill their dreams, from instant book reservations at the hottest restaurants or full blown itineraries for their bucket list trips. To do so, Velocity Black harnesses the power of expert agents with 24/7 chat support, artificial intelligence, exclusive inventory, and inspiring content and interfaces to provide an unparalleled member experience. It's concierge, reimagined for the digital age.
This is your opportunity to join Velocity Black in the AI/ML team, helping to support our tech and product partners in launching exciting new AI agent assist tools, ML personalization models, and more! Our mission is to enhance our offering with both curation and personalization, seamless communications and planning experiences, and automations and agent tools designed to improve quality of service and our cost to serve. By scaling the expertise of our agents with assistive technology and sophisticated insights, we aim to unlock our ability to competitively scale the Velocity Black product offering to become the best luxury concierge service on the market.
As a Senior Business Analyst on the Velocity Black AI/ML team, you will contribute to the entire data-to-model lifecycle, from curating datasets to validating model outputs to monitoring ongoing performance. You will also support the various governance forums and tasks required to build AI and ML products in a well managed way. In addition to supporting the existing work in the pipeline, you have the opportunity to help set our future tech and product strategy by conducting research and validating hypotheses through data and insights. Working alongside BA, Product, Data Analyst, Data Science, Engineering, and Risk and Compliance partners, you will be an integral part of a very exciting, and fast paced cross-functional team, launching product features and models that deliver significant business value.
General Responsibilities:
+ Analysis: Identify challenges and opportunities through data analysis and analyze model and product outputs to ensure we are effectively solving the identified problems
+ Product: Perform analytics and research to assist the development of new AI/ML tools and models, improving our overall digital product offering
+ Strategy: Conduct user research, market research, and research on the latest AI and ML methods to help guide our team towards to best overall product strategy
+ Model Risk and Governance: Help assess risk and monitor against the inevitable risks of leveraging AI/ML products; help bring pieces of intent through various governance forums
+ Execution: Own the end-to-end data to model lifecycle; develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan
+ Partnership: Work closely with colleagues across Capital One including: Product, Engineering, Data Analysis and Data Science, Compliance and Risk and others to drive improvement in quality and service through well-executed product offerings
+ Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytics & model risk management
+ Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business
+ Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills
+ Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment
+ Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus
Basic Qualifications:
+ Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering)
+ At least 1 year of experience in analysis
Preferred Qualifications:
+ Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering, Data Analytics, or Data Science
+ 1+ years of experience in model development or management
+ 1+ years of experience in market, user, or product research
+ 1+ years of experience in SQL querying
+ 2+ years of experience in business analysis
+ Fluency in modern AI/ML topics
Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
New York, NY: $118,900 - $135,700 for Sr. Business Analyst
Remote (Regardless of Location): $99,100 - $113,100 for Sr. Business Analyst
McLean, VA: $109,000 - $124,400 for Sr. Business Analyst
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Client Relationship Specialist-Retirement
Manchester, NH jobs
Together we fight for everyone's opportunity for a better financial future.
We will do this together - with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone's access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with - and those we acquire throughout our lives - are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage - Apply Now
Get to Know the Opportunity:
Please Note:
This position has been designated as a hybrid-office/home role. Details of your 3 day in-office schedule will be finalized with your manager.
*** Office in Salem, NH***
The Client Relationship Specialist ensures client satisfaction by responding to inquiries from Multiple Employer Plan (MEP) participants. A MEP is a retirement savings package in which multiple businesses participate in a single qualified retirement plan.
The Contributions You'll Make:
Respond to inquiries from MEP participants.
Acts a primary contact for day to day record-keeping matters with an emphasis on first-call resolution for items relating to Plan compliance, systems and processes.
Respond to inquiries regarding 401(k) technical, product, and compliance questions by researching and resolving issues.
Troubleshoot participant issues requiring a full working knowledge of desktop tools and resources including Voya and ADP systems and the business processes that support them.
Analyze compliance test results and Plan documents for adherence to applicable rules and regulations.
Instruct clients on options available to correct failed (nondiscrimination) tests.
Ensure department adherence to daily schedule to support call volumes for inbound participant related calls.
Maintain flexibility to handle increases in daily phone volumes during peak calling times.
Track and trend training opportunities to be shared with management and learning and development.
Possess thorough understanding of assigned clients' requirements.
Ability to work with Plan Administration to resolve an escalated issue.
Handle financial escalations through resolution, including customer contact.
Customer follow up on escalated or sensitive issues within established SLA.
Other duties as assigned.
Minimum Knowledge & Experience:
Bachelor's degree or equivalent experience.
Organization and Time Management skills.
Ability to prioritize work.
Flexibility of shift/hours based on workload.
Strong verbal and written communication skills.
Good working knowledge of the company's products and services.
#LI-TB1
Compensation Pay Disclosure:
Voya is committed to pay that's fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate's geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$53,540 - $66,930 USD
Be Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That's why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
Health, dental, vision and life insurance plans
401(k) Savings plan - with generous company matching contributions (up to 6%)
Voya Retirement Plan - employer paid cash balance retirement plan (4%)
Tuition reimbursement up to $5,250/year
Paid time off - including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
Paid volunteer time - 40 hours per calendar year
Learn more about
Voya benefits (download PDF)
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Learn more about Critical Skills
Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference
resources for applicants with disabilities.
Misuse of Voya's name in fraud schemes
Auto-ApplyHousekeeping Floor Supervisor
Woodsville, NH jobs
As grand as the history behind it, the Omni Mount Washington Resort & Spa, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.
Omni Mount Washington Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort & Spa is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort & Spa may be your perfect match.
The role of the Housekeeping Floor Supervisor is to ensure that the cleaning and servicing of guestrooms meet the Omni standards.
Responsibilities
Inspects the cleaning and servicing of guestrooms prior to 3pm
Assigns special assignments as directed by the Executive Housekeeper, Assistant Executive Housekeeper or the OPERA Reports (i.e VIPs, Early arrivals, rollaways, cribs, SG)
Inputs any repairs or discrepancies of guest rooms in Synergy
Ensures that all GRAs have appropriate supplies and linens.
Assists in the cleaning of guest rooms when necessary.
Assists in processing AM and PM room status reports.
Ensures that the GRA's linen cart is neat and well organized.
Ensures that linen closets on guest room floors are completely stocked and organized daily.
Opening the house on a daily basis
Assist in facilitating Morning standups
Attend and assist with the Monthly OST meetings
Manage the Housemen and Floor Responsibilities
Ensure all Safety Policies and Procedures are followed and adhered to
Daily Medallia Board is posted and Shared with Associates
Duties include but are not limited to the job description outlined above and the corresponding checklist
Displays a positive, upbeat and professional demeanor with all guests and associates
Completion of all assigned duties as directed by the Executive Housekeeper/Assist. Exec Hskper.
Maintain property to Omni standards as outlined in Rooms Operation Manual
Responds quickly and urgently to all guest requests
Participates and embraces guest service skill requirements and the 6 pillars of Omni Culture: Power of One, Mirror Image, Trilogy, OST, OSC, Moments of Service
Conducts Moments of Service success checklists on a daily/weekly basis
Conducts guestroom inspection checklist on daily/weekly basis
Conducts Rooms control to update personal preference profiles
Qualifications
Associate's degree or equivalent experiece preferred.
Must be able to stand for long periods of time.
Must be able to lift at least 50 lbs.
Ability to work nights, weekends, and holidays.
Fulltime, part time, and on call positions available.
Omni Hotels & Resorts is an Equal Opportunity Employer.
*Terms and conditions apply to Sign On Bonus.
Auto-ApplySenior Manager, Customer Trust & Field Security Specialist - Capital One Software (Remote)
Concord, NH jobs
About the Role: We are seeking an experienced and detail-oriented Senior Manager with horizontal cybersecurity expertise to join our dynamic Customer Trust & Field Security team. This critical role acts as the security expert for our sales and business development efforts, bridging our technical security posture with the questions of prospective customers. You will be responsible for reviewing, interpreting, and responding to customer security-related inquiries, ensuring our responses are accurate, complete, and aligned with our security certifications and documentation. This position is pivotal in establishing and strengthening customer confidence in our cybersecurity, privacy, and compliance programs, influencing product direction and sales strategy to solve real-world security challenges. You will drive transparency, thought leadership, and strategic engagement, ensuring our security posture aligns with industry best practices while enabling business growth.
This is an opportunity to be a crucial part of our growth.
If you're a cybersecurity professional who enjoys the challenge of communicating technical concepts in a business context, we'd love to hear from you.
Key Responsibilities:
+ Customer Trust & Transparency: Scale and build upon existing programs like the Customer Trust Center, providing customers with self-service access to relevant security, privacy, and compliance information.
+ Customer Engagement: Act as a trusted technical and security advisor, engaging customer security teams and IT leaders to align on their cybersecurity & business needs. Serve as the internal subject matter expert on security for the GTM team, supporting sales and account managers in client-facing discussions and presentations.
+ Industry Thought Leadership: Represent the company externally in security and technology conversations, shaping best practices and positioning our solutions as industry-leading.
+ Go-to-Market & Sales Acceleration: Bridge the gap between technical value and business outcomes, aligning security messaging with sales and marketing strategies to drive adoption of our products.
+ Cross-functional Influence & Collaboration: Work closely with the engineering, legal, risk, cyber, and compliance teams to ensure our security responses are accurate and reflect our latest technical and regulatory standing.
+ RFI/RFP Response: Analyze and respond to cybersecurity sections of RFIs (Requests for Information) and RFPs (Requests for Proposal), providing detailed and precise information about our security controls, policies, and procedures.
+ Security Documentation: Maintain and update a knowledge base of our security posture, including security policies, certifications (e.g., SOC 2, ISO 27001), and compliance documentation.
+ Continuous Improvement: Identify trends in customer security inquiries to help improve our documentation and proactive communication strategies.
+ Third-Party Risk & Due Diligence: Support third-party risk and due diligence processes, helping customers efficiently evaluate our security posture.
+ Product Roadmap Contribution: Provide insights on emerging cybersecurity trends and customer expectations to contribute to the product roadmap.
+ Security Sales Playbook Development: Develop and standardize security sales playbooks, equipping sales teams with messaging, objection handling, and case studies, as applicable.
Why Join Us:
+ Impactful Role: Play a critical role in shaping our customer trust strategy, directly influencing business growth and sales success by building trust and demonstrating our commitment to security for our customers.
+ Collaborative Culture: Partner with diverse teams across the organization, from engineering to sales, in a fast-paced work environment.
+ Thought Leadership: Represent the company externally and contribute to industry best practices.
+ Customer-Centric Focus: Be part of a team dedicated to empowering organizations to confidently adopt our solutions.
Basic Qualifications:
+ At least 7 years of progressive experience in a cybersecurity or information security role, with a strong understanding of security frameworks and best practices, and a focus on horizontal expertise across various domains.
+ At least 4 years in customer-facingroles, acting as a trusted advisor to senior security and IT leaders.
+ Deep technical understanding of cybersecurity principles, data protection, privacy, and compliance frameworks. Familiarity with common cybersecurity concepts, including access control, encryption, network security, and incident response.
+ Excellent written and verbal communicationskills with the ability to translate complex technical information into clear, concise, and professional responses for both technical and non-technical audiences.
+ Meticulous and organized, with a proven ability to manage multiple projects and deadlines simultaneously and great attention to detail.
+ Ability to influence and collaborate effectively with cross-functional teams.
Preferred Qualifications:
+ Experience in developing and implementing scalable Customer Trust programs.
+ 3+ years experience with Third Party Risk Management programs.
+ Strong business acumen and the ability to translate complex technical concepts into business value.
+ Professional certifications such as CISSP, CISM, CIPP/E, or CompTIA Security+ Experience with cloud services and cloud technologies (e.g., AWS, Microsoft Azure, GCP), cybersecurity technologies, data cloud platforms (e.g., Snowflake, Databricks).
_At this time, Capital One will not sponsor a new applicant for employment authorization for this position._
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $204,900 - $233,800 for Sr. Manager, Solutions Architecture
McLean, VA: $225,400 - $257,200 for Sr. Manager, Solutions Architecture
Richmond, VA: $204,900 - $233,800 for Sr. Manager, Solutions Architecture
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Sr. Director, Software Engineering - Capital One Software (Remote)
Concord, NH jobs
Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn't exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market.
Building on Capital One's pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we've built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward.
We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One (insert title), you'll have the opportunity to be on the forefront of building this business and bring these tools to market.
**You will:**
+ Lead, manage and grow multiple teams of product focused software engineers
+ Mentor and guide the professional and technical development of engineers on your team.
+ Work with product managers to understand desired application capabilities and testing scenarios
+ Continuously improve software engineering practices
+ Work within and across Agile teams to design, develop, test, implement, and support technical solutions across a full-stack development tools and technologies
+ Lead the craftsmanship, availability, resilience, and scalability of your solutions
+ Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community
+ Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity
+ Work across to improve the velocity of your and other teams
+ Lead efforts to deploy new and existing applications into AWS environments
+ Break existing monolithic applications into micro service architectures and build new microservices
**Basic Qualifications:**
+ Bachelor's Degree
+ At least 9 years' experience in software development
+ At least 7 years' experience in people management
**Preferred Qualifications:**
+ Master's Degree in Computer Science or a Master's Degree in Software Engineering
+ 13+ years' of experience in software development
+ 8+ years' of experience in Agile practices
+ 2+ years of experience developing agentic AI systems including orchestration, tool integration and decision making workflows
+ 2+ years of experience supporting Agentic Frameworks (LangChain, CrewAI, Semantic Kernel (Microsoft), or AutoGen)
+ 5+ years of experience leading teams building B2B SaaS solutions
_At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer)._
The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
Remote (Regardless of Location): $280,600 - $320,200 for Sr. Dir, Software Engineering
Richmond, VA: $280,600 - $320,200 for Sr. Dir, Software Engineering
Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.
This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.
Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (******************************************* . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.
This role is expected to accept applications for a minimum of 5 business days.
No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to **********************
Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Part Time Associate Banker Hanover, NH (30 Hour)
Hanover, NH jobs
JobID: 210669887 JobSchedule: Part time JobShift: Variable : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experience.
Auto-ApplyPart Time (20 Hours) Associate Banker, Portsmouth Branch, Portsmouth, NH
Portsmouth, NH jobs
JobID: 210684753 JobSchedule: Part time JobShift: Day : At Chase, we are passionate about creating memorable experiences for our clients and employees, making them feel welcomed, valued, and understood. We build lasting relationships by doing the right thing, exceeding expectations, and embracing diversity and inclusion.
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts - helping clients achieve their financial goals.
Job Responsibilities
* Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
* Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
* Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
* Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions - introducing them to our team of experts to help achieve their financial goals.
* Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
* Ability to put clients first and exceed their expectations - delivering attentive and friendly service, creating a welcoming environment.
* Ability to build trusted relationships - demonstrating genuine care and concern during interactions with clients.
* Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
* Ability to quickly and effectively resolve client issues with attention to detail - providing a consistent client experience.
* Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
* Ability to quickly and accurately learn products, services, and procedures.
* Client service experience or comparable experience.
* High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
* Strong desire and ability to influence, educate, and connect customers to technology solutions.
* Cash handling experience.
Auto-Apply