Patient Access Representative jobs at St. Mary's Health Inc. - 676 jobs

Job Description SouthCoast Health is looking for a Full-Time Patient Representative for our Chatham Center Location SouthCoast Health is seeking a Full-Time Patient Representative to join our Chatham Center Location. As one of the first and last points of contact for our patients and their families, you will play a vital role in creating a welcoming and professional experience that reflects the quality of care we provide. Key Responsibilities Warmly greet and assist patients and visitors in a courteous, professional manner. Provide clear directions, information, and assistance as needed. Monitor physician schedules and communicate wait times to patients. Collect co-pays and manage patient check-in and check-out procedures. Protect patient confidentiality and ensure compliance with privacy standards. Follow clinic protocols and notify appropriate personnel during emergencies. Qualifications High school diploma or equivalent required. Minimum of one year of customer service experience (healthcare experience preferred). Professional communication and interpersonal skills. Strong organizational skills with the ability to prioritize tasks. Proficiency with computer systems and office software. Knowledge of customer service best practices. Education/ Experience: High school diploma or equivalent. Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting. Computer experience. Benefits: Health, dental, vision, life, long term disability, PTO, holidays, 401K with employer contribution, and supplemental insurance. DFW, EEO, MFDV

Job Description SouthCoast Health is looking for a Patient Representative PRN for our Nephrology Department SouthCoast Health is seeking a Patient Representative to join our Nephrology office. As one of the first and last points of contact for our patients and their families, you will play a vital role in creating a welcoming and professional experience that reflects the quality of care we provide. Key Responsibilities Warmly greet and assist patients and visitors in a courteous, professional manner. Provide clear directions, information, and assistance as needed. Monitor physician schedules and communicate wait times to patients. Collect co-pays and manage patient check-in and check-out procedures. Protect patient confidentiality and ensure compliance with privacy standards. Follow clinic protocols and notify appropriate personnel during emergencies. Qualifications High school diploma or equivalent required. Minimum of one year of customer service experience (healthcare experience preferred). Professional communication and interpersonal skills. Strong organizational skills with the ability to prioritize tasks. Proficiency with computer systems and office software. Knowledge of customer service best practices. Education/ Experience: High school diploma or equivalent. Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting. Computer experience.

Description: The Patient Access Services Representative II is responsible for independently managing patient registration, insurance verification, and customer service functions. The representative at this level is expected to have a thorough understanding of patient access workflows and manage more complex situations. In addition to performing all outpatient and inpatient registration functions including hospital cashiering and insurance verification. Ensures that patients meet financial requirements. Provides general information to hospital users, patients, and families. Communicates effectively to service delivery areas to maximize patient flow and customer service. Provides excellent patient focused customer service. Shifts for the PAS Department are: 1st Shift (7 AM - 3 PM) 2nd Shift (3 PM - 11 PM) 3rd Shift (11 PM - 7 AM) GENERAL REQUIREMENTS: • Performs all job responsibilities in alignment with the mission and vision of the organization. • Performs other duties as required and completes all job functions as per departmental policies and procedures. • Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). • Attend staff meetings and complete mandatory in-services and requirements and competency evaluations on time. • Wear protective clothing and equipment as appropriate. GENERAL SKILLS: • Ability to communicate in English, both verbally and in writing. • Additional languages preferred. • Strong written and verbal skills. • Basic Computer Skills WORKING CONDITIONS: • General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels. • May be exposed to high noise levels and bright lights. • May be exposed to limited hazardous substances or body fluids, or infectious organisms. • May be required to change from one task to another or different nature without loss of efficiency or composure. • Periods of high stress and fluctuating workloads may occur. • May be scheduled as needed including overtime. PHYSICAL REQUIRMENTS & DEMANDS: • Have near normal hearing: Hear alarms/telephone/normal speaking voice. • Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors. • Have good manual dexterity. • Have good eye-hand foot coordination. • Ability to perform repetitive tasks/motion. • Continuously within shift (67-100%): Standing, Walking. • Frequently within shift (34-66%): Bending/Stooping, Pushing/Pulling, Lift/carry up to 20lbs, Lift/carry greater than 20 lbs. with assistance. • Occasionally within shift (1-33%): Sitting, Climbing, Twist at waist, Lift/Carry greater than 50 lbs. with assistance, Reaching above shoulder. MISSION STATEMENT: QUALITY HEALTHCARE: In our continuing effort to enhance the quality of life for the communities we serve, the Hospital Authority of Miller County is committed to the delivery of superior, safe, cost-effective healthcare through the provisions of education prevention, diagnosis, and treatment. JOB SPECIFIC COMPETENCIES: • Responsible for obtaining necessary demographic and financial data through patient interviews, the centralized scheduling system and system queries to complete the pre-registration process. • Assures all check-in procedures are completed, and monitors patient wait times, communicating changes to the patient, as necessary. Reads and interprets insurance responses. • Communicates financial obligations to patients and collects fees at time of service as appropriate. • Accurately performs medical record maintenance and releases. • Performs cash posting following department guidelines. • Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights. • Must maintain high regard for confidentiality. • Notifies patient or guarantor of anticipated financial responsibility including copays, deductibles, or coinsurances and collects accordingly. Performs cash posting following department guidelines. • Communicates the purpose of and completes all necessary regulatory forms with patient. • Completes patient's visit by scheduling any necessary follow-up appointments to include any specialty or ancillary services as possible. • Documents financial arrangements. • Assist with departmental workflow as needed. • Communicates with Physician Offices, Staff, and other departments. • Familiar with Advance Beneficiary Notice, Medicare Secondary Questionnaire, Medicare Outpatient Observation Notice, Important Message from Medicare, precertification, ICD-10 coding, Medical Terminology. • Identifies patients who require early financial counseling intervention. • Maintains knowledge of departmental applications i.e., CERNER, Relias, Heartland, Hometown Health, GAMMIS, Availity, my ABILITY, and other systems utilized by Patient Access Services. • Multiple tasks and responsibilities. I must pay attention to detail. Ability to perform efficiently and effectively under stress. • Adherent to Strict EMTALA guidelines in financial data collection and collection of co-pays are followed. • Strong teamwork between the clinical staff and the financial staff is required. • Strong teamwork, communication and customer service skills are required. • Handles a high volume of incoming calls. • Responds to questions and concerns and directs them to an appropriate location or department. • Responsible for reviewing hospital outpatient service orders for accuracy and medical necessity when required. • Performs all other duties and projects assigned. • Presents consent forms and notifications to patients and obtains all necessary patient signatures and information at time of arrival. • May initiate and perform administrative duties to ensure efficient daily business operations, including participating in the office/department opening and closing procedures, assisting with maintaining, ordering, and restocking front office supplies, and receiving and distributing mail. • Assist Supervisor and/or Manager with development of staff by being available to teammates, acting as a resource to help complete complicated/complex tasks, providing on the job training to team, and seeking out opportunities to become actively involved in staff workflow and development. Additional Responsibilities: May be separate from PAR Duties Auditing and Quality Review In addition to core registration responsibilities, the Patient Access Representative will perform regular audits and quality checks to ensure accuracy, compliance, and optimal patient experience. The following auditing duties are included in this role: Auditing Responsibilities: • Insurance Verification and Accuracy: Review and verify insurance information for all Inpatient and Swing Bed admissions to ensure accurate and up-to-date coverage is documented. • Required Documentation Compliance: Confirm that all required patient forms, including but not limited to the MOON (Medicare Outpatient Observation Notice) form, have been properly signed by the patient or their guarantor. • Primary Care Provider Accuracy: Audit patient records to ensure that the Primary Care Physician (PCP) listed is accurate and updated in the system. • Medicare Secondary Payer (MSP) Questionnaires: Ensure that MSP questionnaires are completed and accurate, with appropriate documentation and any necessary follow up completed in a timely manner • Medicare and Medicaid Eligibility Checks For all patients listed with Medicare or Medicaid, verify eligibility and confirm there are no active Medicare Advantage or Medicaid CMO (Care Management Organization) plans that would alter billing or coverage • Portal Consent for Underage Patients Audit portal consents for patients under age 18 to ensure proper authorization and that access limitations for minors are observed in accordance with privacy regulations. • Portal Enrollment Confirmation Review patient portal consent forms to ensure patients who opted to sign up were successfully sent an invitation and access link. Investigate and resolve any issues preventing access. PROFESSIONAL REQUIREMENTS: • Follows Code of Conduct policy. • Adheres to dress code; appearance is neat and clean. • Completes annual educational requirements. • Maintains regulatory requirements. • Always maintain patient confidentiality. • Reports to work on time and as scheduled; completes work within designated time. • Wears identification when on duty; use computerized time clock system correctly. • Completes in-services and returns in a timely fashion. • Attends annual review and/or skills fair and department in-services, as scheduled. • Attempts to end conversations and other interactions in a positive manner leave others with a good impression of the Hospital Authority of Miller County and its employees. • Complies with all organizational policies regarding ethical business practices. • Communicates the mission statement of the organization. GUEST RELATIONS STANDARDS: (All guest relation violations are subject to disciplinary action up to and including termination): • Always treat others in a friendly, helpful manner. • Refers co-workers to proper sources when unable to provide an answer. • Interact with others in a professional and friendly manner. • Takes interest in others and always gives full cooperation to fellow workers. • Always maintains an open line of communication with other departments. • Thoroughly familiar with the hospital and the services it offers. OTHER: • Responsibility to Report: It is the responsibility of every employee of HAMC to comply with federal, state, and local laws and regulations, as well as HAMC Policies and Procedures. Every employee is held accountable to participate in, comply with and report concerns to his or her supervisor or the Compliance Officer if illegal or unethical behavior is suspected. • As an employee of HAMC, you have been granted user access to applicable ePHI systems based on your position. This user or role-based access is intended to give you the minimum necessary access to perform your job function(s) only and should be used only as applicable. OTHER DUITIES: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements: EDUCATION, CREDENTIALS & EXPERIENCE REQUIREMENTS: Associate degree from an accredited college or University is required. Minimum of six (6) years medical office experience required. Complete the competency check List at 30 days, 3-month and 6-month intervals, with the expectation of demonstrating mastery of job skill outlined for each area. (ER, MCMC, MDC, Rehab) Previous experience with health insurance and patient billing required. Completion of medical terminology course required. Ability to train, mentor, and support junior staff. Proficient in registration process and electronic health records (EHR) at Hospital Authority of Miller County

Full-time Description The Patient Access Services Representative Patient Access Specialist I is an entry-level position focused on learning and mastering the fundamental aspects of patient registration and customer service. The specialist will work under close supervision while gaining confidence and accuracy in registration processes. performs all outpatient and inpatient registration functions including hospital cashiering and insurance verification. Ensures that patients meet financial requirements. Provides general information to hospital users, patients, and families. Communicates effectively to service delivery areas to maximize patient flow and customer service. Provides excellent patient focused customer service. Shifts in the PAS Department are: 1st Shift (7 AM - 3 PM) 2nd Shift (3 PM - 11 PM) 3rd Shift (11 PM - 7 AM) EDUCATION, CREDENTIALS & EXPERIENCE REQUIREMENTS: High School graduate or equivalent Previous medical office experience preferred. Previous experience with health insurance and patient billing required. Completion of medical terminology course required. Complete a 30-day and 60 Day Competency Check List to become Certified as an Advanced beginner. GENERAL REQUIREMENTS: Performs all job responsibilities in alignment with the mission and vision of the organization. Performs other duties as required and completes all job functions as per departmental policies and procedures. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). Attend staff meetings and complete mandatory in-services and requirements and competency evaluations on time. Wear protective clothing and equipment as appropriate. GENERAL SKILLS: Ability to communicate in English, both verbally and in writing. Additional languages preferred. Strong written and verbal skills. Basic Computer Skills WORKING CONDITIONS: General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels. May be exposed to high noise levels and bright lights. May be exposed to limited hazardous substances or body fluids, or infectious organisms. May be required to change from one task to another or different nature without loss of efficiency or composure. Periods of high stress and fluctuating workloads may occur. May be scheduled as needed including overtime. PHYSICAL REQUIRMENTS & DEMANDS: Have near normal hearing: Hear alarms/telephone/normal speaking voice. Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors. Have good manual dexterity. Have good eye-hand foot coordination. Ability to perform repetitive tasks/motion. Continuously within shift (67-100%): Standing, Walking. Frequently within shift (34-66%): Bending/Stooping, Pushing/Pulling, Lift/carry up to 20lbs, Lift/carry greater than 20 lbs. with assistance. Occasionally within shift (1-33%): Sitting, Climbing, Twist at waist, Lift/Carry greater than 50 lbs. with assistance, Reaching above shoulder. MISSION STATEMENT: QUALITY HEALTHCARE: In our continuing effort to enhance the quality of life for the communities we serve, the Hospital Authority of Miller County is committed to the delivery of superior, safe, cost-effective healthcare through the provisions of education prevention, diagnosis, and treatment. JOB SPECIFIC COMPETENCIES: Responsible for obtaining necessary demographic and financial data through patient interviews, the centralized scheduling system and system queries to complete the pre-registration process. Assures all check-in procedures are completed, and monitors patient wait times, communicating changes to the patient, as necessary. Reads and interprets insurance responses. Communicates financial obligations to patients and collects fees at time of service as appropriate. Accurately performs medical record maintenance and releases. Performs cash posting following department guidelines. Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights. Must maintain high regard for confidentiality. Notifies patient or guarantor of anticipated financial responsibility including copays, deductibles, or coinsurances and collects accordingly. Performs cash posting following department guidelines. Communicates the purpose of and completes all necessary regulatory forms with patience. Completes patient's visit by scheduling any necessary follow-up appointments to include any specialty or ancillary services as possible. Documents financial arrangements. Assist with departmental workflow as needed. Communicates with Physician Offices, Staff, and other departments. Familiar with Advance Beneficiary Notice, Medicare Secondary Questionnaire, Medicare Outpatient Observation Notice, Important Message from Medicare, precertification, ICD-10 coding, Medical Terminology. Identifies patients who require early financial counseling intervention. Maintains knowledge of departmental applications i.e., CERNER, Relias, Heartland, Hometown Health, GAMMIS, Availity, my ABILITY, and other systems utilized by Patient Access Services. Multiple tasks and responsibilities. I must pay attention to detail. Ability to perform efficiently and effectively under stress. Adherent to Strict EMTALA guidelines in financial data collection and collection of co-pays are followed. Strong teamwork between the clinical staff and the financial staff is required. Strong teamwork, communication and customer service skills are required. Manages a high volume of incoming calls. Responds to questions and concerns and directs them to an appropriate location or department. Responsible for reviewing hospital outpatient service orders for accuracy and medical necessity when required. Performs all other duties and projects assigned. Presents consent forms and notifications to patients and obtains all necessary patient signatures and information at time of arrival. May initiate and perform administrative duties to ensure efficient daily business operations, including participating in the office/department opening and closing procedures, assisting with maintaining, ordering, and restocking front office supplies, and receiving and distributing mail. Assist Supervisor and/or Manager with development of staff by being available to teammates, acting as a resource to help complete complicated/complex tasks, providing on the job training to team, and seeking out opportunities to become actively involved in staff workflow and development. Additional Responsibilities: May be separate from PAR Duties Auditing and Quality Review In addition to core registration responsibilities, the Patient Access Representative will perform regular audits and quality checks to ensure accuracy, compliance, and optimal patient experience. The following auditing duties are included in this role: Auditing Responsibilities: Insurance and Verification and Accuracy: Review and verify insurance information for all Inpatient and Swing Bed admissions to ensure accurate and up-to-date coverage is documented. Required Documentation Compliance: Confirm that all required patient forms, including but not limited to the MOON (Medicare Outpatient Observation Notice) form, have been properly signed by the patient and their guarantor. Primary Care Provider Accuracy: Audit patient records to ensure that the Primary Care Physician (PCP) listed is accurate and updated in the system. Medicare and Medicaid Eligibility Checks For all patients listed with Medicare or Medicaid, verify eligibility and confirm there are no active Medicare Advantage or Medicaid CMO (Care Management Organization) plans that would alter billing or coverage Portal Consent for Underage Patients Audit portal consents for patients under age 18 to ensure proper authorization and that access limitations for minors are observed in accordance with privacy regulations. Portal Enrollment Confirmation Review patient portal consent forms to ensure patients who opted to sign up were successfully sent an invitation and access link. Investigate and resolve any issues preventing access. PROFESSIONAL REQUIREMENTS: Follows Code of Conduct policy. Adheres to dress code; appearance is neat and clean. Completes annual educational requirements. Maintains regulatory requirements. Always maintain patient confidentiality. Reports to work on time and as scheduled; completes work within designated time. Wears identification when on duty; use computerized time clock system correctly. Completes in-services and returns in a timely fashion. Attends annual review and/or skills fair and department in-services, as scheduled. Attempts to end conversations and other interactions in a positive manner leave others with a good impression of the Hospital Authority of Miller County and its employees. Complies with all organizational policies regarding ethical business practices. Communicates the mission statement of the organization. GUEST RELATIONS STANDARDS: (All guest relation violations are subject to disciplinary action up to and including termination): Always treat others in a friendly, helpful manner. Refers co-workers to proper sources when unable to provide an answer. Interact with others in a professional and friendly manner. Takes interest in others and always gives full cooperation to fellow workers. Always maintains an open line of communication with other departments. Thoroughly familiar with the hospital and the services it offers. OTHER: Responsibility to Report: It is the responsibility of every employee of HAMC to comply with federal, state, and local laws and regulations, as well as HAMC Policies and Procedures. Every employee is held accountable to participate in, comply with and report concerns to his or her supervisor or the Compliance Officer if illegal or unethical behavior is suspected. As an employee of HAMC, you have been granted user access to applicable ePHI systems based on your position. This user or role-based access is intended to give you the minimum necessary access to perform your job function(s) only and should be used only as applicable. OTHER DUITIES: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements EDUCATION, CREDENTIALS & EXPERIENCE REQUIREMENTS: High School graduate or equivalent Previous medical office experience preferred. Previous experience with health insurance and patient billing required. Completion of medical terminology course required. Complete a 30-day and 60 Day Competency Check List to become Certified as an Advanced beginner.

Description: The Patient Access Services Representative Patient Access Specialist I is an entry-level position focused on learning and mastering the fundamental aspects of patient registration and customer service. The specialist will work under close supervision while gaining confidence and accuracy in registration processes. performs all outpatient and inpatient registration functions including hospital cashiering and insurance verification. Ensures that patients meet financial requirements. Provides general information to hospital users, patients, and families. Communicates effectively to service delivery areas to maximize patient flow and customer service. Provides excellent patient focused customer service. Shifts in the PAS Department are: 1st Shift (7 AM - 3 PM) 2nd Shift (3 PM - 11 PM) 3rd Shift (11 PM - 7 AM) EDUCATION, CREDENTIALS & EXPERIENCE REQUIREMENTS: High School graduate or equivalent Previous medical office experience preferred. Previous experience with health insurance and patient billing required. Completion of medical terminology course required. Complete a 30-day and 60 Day Competency Check List to become Certified as an Advanced beginner. GENERAL REQUIREMENTS: Performs all job responsibilities in alignment with the mission and vision of the organization. Performs other duties as required and completes all job functions as per departmental policies and procedures. Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). Attend staff meetings and complete mandatory in-services and requirements and competency evaluations on time. Wear protective clothing and equipment as appropriate. GENERAL SKILLS: Ability to communicate in English, both verbally and in writing. Additional languages preferred. Strong written and verbal skills. Basic Computer Skills WORKING CONDITIONS: General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels. May be exposed to high noise levels and bright lights. May be exposed to limited hazardous substances or body fluids, or infectious organisms. May be required to change from one task to another or different nature without loss of efficiency or composure. Periods of high stress and fluctuating workloads may occur. May be scheduled as needed including overtime. PHYSICAL REQUIRMENTS & DEMANDS: Have near normal hearing: Hear alarms/telephone/normal speaking voice. Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors. Have good manual dexterity. Have good eye-hand foot coordination. Ability to perform repetitive tasks/motion. Continuously within shift (67-100%): Standing, Walking. Frequently within shift (34-66%): Bending/Stooping, Pushing/Pulling, Lift/carry up to 20lbs, Lift/carry greater than 20 lbs. with assistance. Occasionally within shift (1-33%): Sitting, Climbing, Twist at waist, Lift/Carry greater than 50 lbs. with assistance, Reaching above shoulder. MISSION STATEMENT: QUALITY HEALTHCARE: In our continuing effort to enhance the quality of life for the communities we serve, the Hospital Authority of Miller County is committed to the delivery of superior, safe, cost-effective healthcare through the provisions of education prevention, diagnosis, and treatment. JOB SPECIFIC COMPETENCIES: Responsible for obtaining necessary demographic and financial data through patient interviews, the centralized scheduling system and system queries to complete the pre-registration process. Assures all check-in procedures are completed, and monitors patient wait times, communicating changes to the patient, as necessary. Reads and interprets insurance responses. Communicates financial obligations to patients and collects fees at time of service as appropriate. Accurately performs medical record maintenance and releases. Performs cash posting following department guidelines. Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights. Must maintain high regard for confidentiality. Notifies patient or guarantor of anticipated financial responsibility including copays, deductibles, or coinsurances and collects accordingly. Performs cash posting following department guidelines. Communicates the purpose of and completes all necessary regulatory forms with patience. Completes patient's visit by scheduling any necessary follow-up appointments to include any specialty or ancillary services as possible. Documents financial arrangements. Assist with departmental workflow as needed. Communicates with Physician Offices, Staff, and other departments. Familiar with Advance Beneficiary Notice, Medicare Secondary Questionnaire, Medicare Outpatient Observation Notice, Important Message from Medicare, precertification, ICD-10 coding, Medical Terminology. Identifies patients who require early financial counseling intervention. Maintains knowledge of departmental applications i.e., CERNER, Relias, Heartland, Hometown Health, GAMMIS, Availity, my ABILITY, and other systems utilized by Patient Access Services. Multiple tasks and responsibilities. I must pay attention to detail. Ability to perform efficiently and effectively under stress. Adherent to Strict EMTALA guidelines in financial data collection and collection of co-pays are followed. Strong teamwork between the clinical staff and the financial staff is required. Strong teamwork, communication and customer service skills are required. Manages a high volume of incoming calls. Responds to questions and concerns and directs them to an appropriate location or department. Responsible for reviewing hospital outpatient service orders for accuracy and medical necessity when required. Performs all other duties and projects assigned. Presents consent forms and notifications to patients and obtains all necessary patient signatures and information at time of arrival. May initiate and perform administrative duties to ensure efficient daily business operations, including participating in the office/department opening and closing procedures, assisting with maintaining, ordering, and restocking front office supplies, and receiving and distributing mail. Assist Supervisor and/or Manager with development of staff by being available to teammates, acting as a resource to help complete complicated/complex tasks, providing on the job training to team, and seeking out opportunities to become actively involved in staff workflow and development. Additional Responsibilities: May be separate from PAR Duties Auditing and Quality Review In addition to core registration responsibilities, the Patient Access Representative will perform regular audits and quality checks to ensure accuracy, compliance, and optimal patient experience. The following auditing duties are included in this role: Auditing Responsibilities: Insurance and Verification and Accuracy: Review and verify insurance information for all Inpatient and Swing Bed admissions to ensure accurate and up-to-date coverage is documented. Required Documentation Compliance: Confirm that all required patient forms, including but not limited to the MOON (Medicare Outpatient Observation Notice) form, have been properly signed by the patient and their guarantor. Primary Care Provider Accuracy: Audit patient records to ensure that the Primary Care Physician (PCP) listed is accurate and updated in the system. Medicare and Medicaid Eligibility Checks For all patients listed with Medicare or Medicaid, verify eligibility and confirm there are no active Medicare Advantage or Medicaid CMO (Care Management Organization) plans that would alter billing or coverage Portal Consent for Underage Patients Audit portal consents for patients under age 18 to ensure proper authorization and that access limitations for minors are observed in accordance with privacy regulations. Portal Enrollment Confirmation Review patient portal consent forms to ensure patients who opted to sign up were successfully sent an invitation and access link. Investigate and resolve any issues preventing access. PROFESSIONAL REQUIREMENTS: Follows Code of Conduct policy. Adheres to dress code; appearance is neat and clean. Completes annual educational requirements. Maintains regulatory requirements. Always maintain patient confidentiality. Reports to work on time and as scheduled; completes work within designated time. Wears identification when on duty; use computerized time clock system correctly. Completes in-services and returns in a timely fashion. Attends annual review and/or skills fair and department in-services, as scheduled. Attempts to end conversations and other interactions in a positive manner leave others with a good impression of the Hospital Authority of Miller County and its employees. Complies with all organizational policies regarding ethical business practices. Communicates the mission statement of the organization. GUEST RELATIONS STANDARDS: (All guest relation violations are subject to disciplinary action up to and including termination): Always treat others in a friendly, helpful manner. Refers co-workers to proper sources when unable to provide an answer. Interact with others in a professional and friendly manner. Takes interest in others and always gives full cooperation to fellow workers. Always maintains an open line of communication with other departments. Thoroughly familiar with the hospital and the services it offers. OTHER: Responsibility to Report: It is the responsibility of every employee of HAMC to comply with federal, state, and local laws and regulations, as well as HAMC Policies and Procedures. Every employee is held accountable to participate in, comply with and report concerns to his or her supervisor or the Compliance Officer if illegal or unethical behavior is suspected. As an employee of HAMC, you have been granted user access to applicable ePHI systems based on your position. This user or role-based access is intended to give you the minimum necessary access to perform your job function(s) only and should be used only as applicable. OTHER DUITIES: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements: EDUCATION, CREDENTIALS & EXPERIENCE REQUIREMENTS: High School graduate or equivalent Previous medical office experience preferred. Previous experience with health insurance and patient billing required. Completion of medical terminology course required. Complete a 30-day and 60 Day Competency Check List to become Certified as an Advanced beginner.

Full-time Description The Patient Access Services Representative II is responsible for independently managing patient registration, insurance verification, and customer service functions. The representative at this level is expected to have a thorough understanding of patient access workflows and manage more complex situations. In addition to performing all outpatient and inpatient registration functions including hospital cashiering and insurance verification. Ensures that patients meet financial requirements. Provides general information to hospital users, patients, and families. Communicates effectively to service delivery areas to maximize patient flow and customer service. Provides excellent patient focused customer service. Shifts for the PAS Department are: 1st Shift (7 AM - 3 PM) 2nd Shift (3 PM - 11 PM) 3rd Shift (11 PM - 7 AM) GENERAL REQUIREMENTS: • Performs all job responsibilities in alignment with the mission and vision of the organization. • Performs other duties as required and completes all job functions as per departmental policies and procedures. • Maintains current knowledge in present areas of responsibility (i.e., self-education, attends ongoing educational programs). • Attend staff meetings and complete mandatory in-services and requirements and competency evaluations on time. • Wear protective clothing and equipment as appropriate. GENERAL SKILLS: • Ability to communicate in English, both verbally and in writing. • Additional languages preferred. • Strong written and verbal skills. • Basic Computer Skills WORKING CONDITIONS: • General environment: Works in a well-lighted, air-conditioned area, with moderate noise levels. • May be exposed to high noise levels and bright lights. • May be exposed to limited hazardous substances or body fluids, or infectious organisms. • May be required to change from one task to another or different nature without loss of efficiency or composure. • Periods of high stress and fluctuating workloads may occur. • May be scheduled as needed including overtime. PHYSICAL REQUIRMENTS & DEMANDS: • Have near normal hearing: Hear alarms/telephone/normal speaking voice. • Have near normal vision: Clarity of vision (both near and far), ability to distinguish colors. • Have good manual dexterity. • Have good eye-hand foot coordination. • Ability to perform repetitive tasks/motion. • Continuously within shift (67-100%): Standing, Walking. • Frequently within shift (34-66%): Bending/Stooping, Pushing/Pulling, Lift/carry up to 20lbs, Lift/carry greater than 20 lbs. with assistance. • Occasionally within shift (1-33%): Sitting, Climbing, Twist at waist, Lift/Carry greater than 50 lbs. with assistance, Reaching above shoulder. MISSION STATEMENT: QUALITY HEALTHCARE: In our continuing effort to enhance the quality of life for the communities we serve, the Hospital Authority of Miller County is committed to the delivery of superior, safe, cost-effective healthcare through the provisions of education prevention, diagnosis, and treatment. JOB SPECIFIC COMPETENCIES: • Responsible for obtaining necessary demographic and financial data through patient interviews, the centralized scheduling system and system queries to complete the pre-registration process. • Assures all check-in procedures are completed, and monitors patient wait times, communicating changes to the patient, as necessary. Reads and interprets insurance responses. • Communicates financial obligations to patients and collects fees at time of service as appropriate. • Accurately performs medical record maintenance and releases. • Performs cash posting following department guidelines. • Abides by organizational and HIPAA guidelines, privacy practices, patient confidentiality and patient rights. • Must maintain high regard for confidentiality. • Notifies patient or guarantor of anticipated financial responsibility including copays, deductibles, or coinsurances and collects accordingly. Performs cash posting following department guidelines. • Communicates the purpose of and completes all necessary regulatory forms with patient. • Completes patient's visit by scheduling any necessary follow-up appointments to include any specialty or ancillary services as possible. • Documents financial arrangements. • Assist with departmental workflow as needed. • Communicates with Physician Offices, Staff, and other departments. • Familiar with Advance Beneficiary Notice, Medicare Secondary Questionnaire, Medicare Outpatient Observation Notice, Important Message from Medicare, precertification, ICD-10 coding, Medical Terminology. • Identifies patients who require early financial counseling intervention. • Maintains knowledge of departmental applications i.e., CERNER, Relias, Heartland, Hometown Health, GAMMIS, Availity, my ABILITY, and other systems utilized by Patient Access Services. • Multiple tasks and responsibilities. I must pay attention to detail. Ability to perform efficiently and effectively under stress. • Adherent to Strict EMTALA guidelines in financial data collection and collection of co-pays are followed. • Strong teamwork between the clinical staff and the financial staff is required. • Strong teamwork, communication and customer service skills are required. • Handles a high volume of incoming calls. • Responds to questions and concerns and directs them to an appropriate location or department. • Responsible for reviewing hospital outpatient service orders for accuracy and medical necessity when required. • Performs all other duties and projects assigned. • Presents consent forms and notifications to patients and obtains all necessary patient signatures and information at time of arrival. • May initiate and perform administrative duties to ensure efficient daily business operations, including participating in the office/department opening and closing procedures, assisting with maintaining, ordering, and restocking front office supplies, and receiving and distributing mail. • Assist Supervisor and/or Manager with development of staff by being available to teammates, acting as a resource to help complete complicated/complex tasks, providing on the job training to team, and seeking out opportunities to become actively involved in staff workflow and development. Additional Responsibilities: May be separate from PAR Duties Auditing and Quality Review In addition to core registration responsibilities, the Patient Access Representative will perform regular audits and quality checks to ensure accuracy, compliance, and optimal patient experience. The following auditing duties are included in this role: Auditing Responsibilities: • Insurance Verification and Accuracy: Review and verify insurance information for all Inpatient and Swing Bed admissions to ensure accurate and up-to-date coverage is documented. • Required Documentation Compliance: Confirm that all required patient forms, including but not limited to the MOON (Medicare Outpatient Observation Notice) form, have been properly signed by the patient or their guarantor. • Primary Care Provider Accuracy: Audit patient records to ensure that the Primary Care Physician (PCP) listed is accurate and updated in the system. • Medicare Secondary Payer (MSP) Questionnaires: Ensure that MSP questionnaires are completed and accurate, with appropriate documentation and any necessary follow up completed in a timely manner • Medicare and Medicaid Eligibility Checks For all patients listed with Medicare or Medicaid, verify eligibility and confirm there are no active Medicare Advantage or Medicaid CMO (Care Management Organization) plans that would alter billing or coverage • Portal Consent for Underage Patients Audit portal consents for patients under age 18 to ensure proper authorization and that access limitations for minors are observed in accordance with privacy regulations. • Portal Enrollment Confirmation Review patient portal consent forms to ensure patients who opted to sign up were successfully sent an invitation and access link. Investigate and resolve any issues preventing access. PROFESSIONAL REQUIREMENTS: • Follows Code of Conduct policy. • Adheres to dress code; appearance is neat and clean. • Completes annual educational requirements. • Maintains regulatory requirements. • Always maintain patient confidentiality. • Reports to work on time and as scheduled; completes work within designated time. • Wears identification when on duty; use computerized time clock system correctly. • Completes in-services and returns in a timely fashion. • Attends annual review and/or skills fair and department in-services, as scheduled. • Attempts to end conversations and other interactions in a positive manner leave others with a good impression of the Hospital Authority of Miller County and its employees. • Complies with all organizational policies regarding ethical business practices. • Communicates the mission statement of the organization. GUEST RELATIONS STANDARDS: (All guest relation violations are subject to disciplinary action up to and including termination): • Always treat others in a friendly, helpful manner. • Refers co-workers to proper sources when unable to provide an answer. • Interact with others in a professional and friendly manner. • Takes interest in others and always gives full cooperation to fellow workers. • Always maintains an open line of communication with other departments. • Thoroughly familiar with the hospital and the services it offers. OTHER: • Responsibility to Report: It is the responsibility of every employee of HAMC to comply with federal, state, and local laws and regulations, as well as HAMC Policies and Procedures. Every employee is held accountable to participate in, comply with and report concerns to his or her supervisor or the Compliance Officer if illegal or unethical behavior is suspected. • As an employee of HAMC, you have been granted user access to applicable ePHI systems based on your position. This user or role-based access is intended to give you the minimum necessary access to perform your job function(s) only and should be used only as applicable. OTHER DUITIES: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements EDUCATION, CREDENTIALS & EXPERIENCE REQUIREMENTS: Associate degree from an accredited college or University is required. Minimum of six (6) years medical office experience required. Complete the competency check List at 30 days, 3-month and 6-month intervals, with the expectation of demonstrating mastery of job skill outlined for each area. (ER, MCMC, MDC, Rehab) Previous experience with health insurance and patient billing required. Completion of medical terminology course required. Ability to train, mentor, and support junior staff. Proficient in registration process and electronic health records (EHR) at Hospital Authority of Miller County

* Greets patients and visitors pleasantly * Checks patients into EMR * Scans all paperwork in EMR * Enters in patient demographics with accuracy * Monitors schedule to make sure all patients who are given tablet to complete questionnaires * Monitors reception area and patient flow, notifies patients of delays * Answers questions and gives information as requested * Obtains and/or verifies patient demographic and insurance information * Collects co-payments, self-pay rates and/or account balances at time of service * Schedules, cancels and reschedules patient appointments * Verifies HIPAA Authorization form and ID of anyone other that patient picks up medical records and/or prescriptions * Provides back-up coverage at check-in or check-out, which could include other offices * Provides back-up coverage for appointment scheduling Requirements 1 to 2 years experience working in a front office setting.

Requirements Please add requirements

Job DescriptionDescription:Description The Patient Access Rep is responsible for excellent customer service, greeting all patients, ensuring completion of all new or updated patient paperwork, scheduling appointments, insurance verification, worker's compensation authorization, answering phones, and collecting all appropriate monies due at the time of service. ESSENTIAL DUTIES AND RESPONSIBILITIES - Greets, welcomes, and expidites patients as they check in while keeping staff and patients abreast of any delays - Instructs new patients on completion of consent to treat forms, explains insurance benefit information, MRI patient information forms (if applicable), and makes any necessary corrections to the patients account - Scans all new patient or updated patient information into computer (including: photo ID, insurance cards, referrals, patient paperwork, and payment logs) - Verifies rehabilitation benefits and documents benefits on paper and into computer system - Explains financial requirements to the patient and collects time of service deductible, co-pays and/or co-insurance, and any outstanding balance for rehab or MRI (if applicable) - Communication with workers compensation for authorization of rehabilitation visits and documents on paper and into computer system - Enters charge details for each patient per billing guidelines for worker's compensation and MVA patients - Schedules new patient and follow up patient appointments with the appropriate rehabilitation clinician - Communicates with the patients in the lobby if clinician or MRI (if applicable) is running behind schedule - Communicates with all patients who no-show and notifies adjuster of any no-show by a worker's compensation patient - Reconciles change drawer/petty cash - Other duties as assigned NON-ESSENTIAL DUTIES AND RESPONSIBILITIES - Keeps front desk and lobby clean and organized. - Assist with back office duties: cleaning, laundry, organization as needed Requirements: QUALIFICATIONS EDUCATION AND EXPERIENCE - High School diploma or equivalent - One year of experience in customer service or reception, preferably in a health care environment. SKILLS/ABILITIES - Utilize fuctions of a multi-line phone system - Basic Computer skills - Strong customer service - Ability to communicate clearly and concisely in all written and oral communications, including email. - Strong organizational skills with great attention to detail - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. - Ability to multitask - Demonstrated conflict management skills PHYSICAL DEMANDS While performing the duties of this job, employee is regularly required to utilize standard office equipment including computers, keyboards, fax machines, copiers, printers, telephones, etc. While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. The physical requirements of this position require a medium physical demand level. Ability to occasionally lift up to 50 pounds maximum, with frequent lifting and or carrying objects weighing up to 25 pounds, and constant lifting of neligible to 10 pound objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position. WORK ENVIRONMENT While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.

Preferred Qualifications 1. Obtains and inputs complete and accurate patient, guarantor and insurance information which includes verification of existing information regarding personal and employer information. 2. Ensures all necessary forms are completed for each patient, all signatures are obtained and each patient receives an armband at the time of registration. 3. Performs insurance verifications on insurance that is entered into a patient's account. 4. Acknowledges all external and internal calls as soon as possible and operates the telephone system in an efficient, courteous manner to process telephone communications for patients, physicians, personnel and the general public. 5. Collects, posts payments and sets up financial arrangements with patients at the time of service, referring patients to financial counselor as needed. 6. Verifies medical necessity and ensure physician orders include correct information. 7. Accurately documents discharge information for all patients in a timely and efficient manner. 8. Completes audits to ensure accuracy of insurance information. 9. Processes daily census and create necessary spooled reports. 10. Accurately completes reporting required for outsourced physician billing. 11. Performs daily chart reconciliation. Qualifications JOB QUALIFICATIONS Minimum level of Education: Equivalent to the completion of four (4) years of high school required. Completion of medical terminology preferred. Formal Training: Registration experience in a healthcare setting preferred. Licensure, Certifications & Registration: None. Work Experience: Basic computer skills with typing speed of 28 words per minute. Clerical experience required.

Patient Access Representative, PRN Classification: Non-Exempt Shift: Rotating Weekend Days (only), 7am - 3:30pm Summary/Objective: The Patient Access Representative I is responsible for performing all admitting procedures for patients presenting to the Emergency Room. Required Education and Experience: High School diploma or GED. Must be efficient with keyboarding and computer applications. One (1) year of experience in healthcare financial counseling. One (1) year of experience in hospital or medical office setting. Preferred Experience: Experience with hospital information systems and hospital insurance applications preferred. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. Interviews incoming patient or representative and enters information required for admission into health information system. Obtains required signatures from patient and/or representative for consent of care and any other required documents per hospital policy and protocols. Documents how consent was obtained or not obtained from responsible parties. Enters, records, stores, and maintains information in written and electronic form. Interviews patient or representative to obtain and record individual and/or company insurance responsible for payment of bill. Explains hospital regulations, such as visiting hours and payment of accounts. Provide a smooth flow of patients through the admitting area/ER, directing or escorting patients as necessary to the appropriate department. Understand the functional status and physical needs of patients, staff, and visitors to the hospital and assists in those needs. Maintain a working knowledge of community services and resources available to all patients. Refer patients as necessary to the appropriate agency or department. Records all emergency room patients seen on the electronic ER log related to each account. Accepts payments and issues receipts, collects co-payments and deductibles, and reconciles petty cash drawer at the end of each shift. Processes telephone communications in an efficient and courteous manner for patients, physician, general public, and hospital staff. Pages for medical staff, disaster and emergency codes as required by policy. Pages should be done in a clear, distinct, and audible voice. Run a daily registration quality report before the end of each shift to check the accuracy of registrations and make corrections as necessary. Controls visitor access to hospital after hours, clears any afterhours visitors with Charge Nurse, and issues visitor pass as appropriate. Fosters high levels of customer service and releases only appropriate patient information while ensuring HIPAA compliance is followed. Refers all other medical information releases to HIM for processing. Ensures all patient information is safeguarded and kept confidential according to prescribed policies and procedures. Analyze information and evaluate results to choose the best solutions available and solve problems as they arise. Develop constructive and cooperative working relationships with others; ensure flow of communication within department. Interviews, corresponds with, and counsels the patient and/ or patient's family regarding information relative to insurance, employment, and financial ability to pay. Verifies insurance benefits prior to admission for all planned admissions and as soon as reasonably possible after admission for all emergencies. Coordinates pre-certification process between hospital and physician offices to ensure that all required procedure and surgery pre-certifications are completed in a timely manner. Initiates pre-certification process for Emergency Medicaid patients who require CT/MRI procedures. Will cross-train other admissions personnel for cross coverage as necessary. Competencies: Financial Management. Ethical Conduct Leadership Technical Capacity Customer/Patient Focus Teamwork Orientation Supervisory Responsibility: This position has no supervisory responsibilities. Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, copiers, filing cabinets, and fax machines. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets, and bend or stand as necessary. Position Type/Expected Hours of Work: This is a PRN position. This is a 24 hour department and the employee must be available during the “core” work hours. Occasional overtime may be required as job duties demands. Travel: No travel is expected for this position. Required Education and Experience: High School diploma or GED. Must be efficient with keyboarding and computer applications. One (1) year of experience in healthcare financial counseling. One (1) year of experience in hospital or medical office setting. Additional Eligibility Requirements: Experience with hospital information systems and hospital insurance applications preferred. At Will Statement: Monroe County Hospital is considered at will. “At will” means that you may terminate employment at any time, with or without cause or advance notice. “At will” also means that Monroe County Hospital may terminate employment at any time, with or without cause or advance notice, as long as federal and state laws are not violated. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee of the job. Duties, responsibilities, and activities may change at any time with or without notice.

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a Temporary/PRN position working from 8:30am-5:00pm for a total of 30 scheduled hours per week. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

Hours: Saturday - Sunday 10AM - 10PM, Friday 8AM - 8PM Provides accurate and skilled interpretations to help facilitate successful delivery of healthcare services to Spanish speaking patients and guests. Acts as a liaison between patients, their families and healthcare staff assuring that every effort is made to meet individual needs.

Hours: Saturday - Sunday 10AM - 10PM, Friday 8AM - 8PM Provides accurate and skilled interpretations to help facilitate successful delivery of healthcare services to Spanish speaking patients and guests. Acts as a liaison between patients, their families and healthcare staff assuring that every effort is made to meet individual needs. Qualifications JOB QUALIFICATIONS Education: Undergraduate degree preferred, High School diploma required. Licensure/Certification: Certification of completion of an accredited medical interpretation training course (such as Bridging the Gap) completed within 6 months of hire. Experience: Hospital experience preferred. Knowledge of medical terminology preferred. Skills: Fluency in English and Spanish required. Familiar with diversity of cultural and socio-economic backgrounds. Excellent interpersonal and communication skills. High level of customer service and positive approach required. Good problem solving and decision making skills necessary. Position requires highly motivated individual willing to work independently without supervision. Full-Time Benefits 403(b) Matching (Retirement) Dental insurance Employee assistance program (EAP) Employee wellness program Employer paid Life and AD&D insurance Employer paid Short and Long-Term Disability Flexible Spending Accounts ICHRA for health insurance Paid Annual Leave (Time off) Vision insurance

Under the leadership of the Director, Patient Access, the Patient Access Representative is an active member of the Patient Access team that delivers patient registration services and support that is consistent with the strategic vision, goals, philosophy, and direction of Patient Access and CRHS. The Patient Access Representative conducts the in-patient registration process, registration interviews and enters registration data into the system. The Representative obtains room assignment and insurance verification, calculates charges, collects payment for services and explains hospital policies regarding payment for charges. The Patient Access Representative directs patients to the proper area for treatment and addresses routine patient inquiries and problems. The Representative communicates registration issues with adults and geriatrics while being sensitive to communication barriers, including hearing and vision limitations, literacy levels and emotional state. Basic Qualifications: Education: Requires a high school diploma or a GED state certification. Experience: Requires up to three months of on-the- job work-related experience to become familiar with CRHS's Outpatient and Emergency Department patient registration policies and procedures. Licensure, Registrations & Certifications: Offered an on-the-job certification through Hometown University during the probationary period. Essential Job Responsibilities: Meets and greets patients and family members putting them at ease with appropriate greeting with proper body language and eye contact. Ensure all patients are registered in a timely manner, prioritizing registrations during periods of high volume. Obtains and inputs complete and accurate patient demographic information, including verification of existing personal and business information. Notifies the appropriate Insurance company of admissions at the point of registration and obtains pre-authorization approval. Processes patient registration in a prompt, courteous and professional manner. Ensures that each patient is assigned a unique Medical Record Account (E) number. Knows and directs patients to the appropriate locations for all services required. Obtains the guarantor's signature on all documents. Secures the patient ID band to the patient. Receives payments and issues receipts for all patients' payments by cash, check, or bank card. Refers all self-pay patients to the Financial Counselor for screening. Obtains room assignments for direct admissions from the House Supervisor. Distribute registration records to Business Office, HIM, Physicians, and appropriate ancillary departments. Addresses patient queries accurately and in a timely manner. Provides backup for switchboard after 9:30 PM and for meal breaks. Monitors all alarm control panels, calling appropriate codes or notifying the maintenance department and house supervisor as necessary. Complies with all CRHS privacy policies and procedures including those implementing the HIPAA Privacy rule. Attends in-service training, education programs and meetings as required or directed. Adheres to established CRHS and departmental policies, procedures and objectives for quality assurance, safety, environmental, and infection control. Performs other related job duties as assigned.

A Rewarding Career is Closer Than You Think! MMC is Actively Recruiting a Part Time Days Weekend Patient Access Clerk We offer a supportive patient-centered work environment in our new modern facility. Our friendly, passionate employees enjoy robust benefits, growth opportunities and all the conveniences of a larger facility. The ideal Patient Access Clerk candidate will have: Exceptional oral, written, spoken and interpersonal communication skills, Microsoft Office Skills, ability to multi-task, discuss financial payments, communicate well with patients and employees. This position must demonstrate initiative for proactive and independent management of time/tasks/projects, and have the ability to communicate well with all members of the community. Summary of PT benefits available: •Three comprehensive medical plans to choose from, including a Health Savings Account option •Wellness based premium discount through our Premium Credit Plan •Comprehensive Dental Insurance •Your Best Health Program •$50,000 of Life and AD&D Insurance paid for by MMC •Voluntary Life and AD&D Insurance •Voluntary Short-Term Disability Insurance •Voluntary Long-Term Disability Insurance •Group Accident Insurance •Group Critical Illness Insurance •Employee Assistance Program (EAP) •Health and Welfare Employee Advocacy Center (Client Advocate Center) •Retirement program •Health fairs •Paid Time Off program •Extended Illness Bank •Tuition reimbursement- $5,000 •Credit Union Enrollment Option •Fitness Center Discounts It's a new day for health care in Morgan County! With the opening of our new hospital, advanced care is closer than ever. From highly trained physicians and nurses to modern facilities and technology, the new Morgan Medical Center offers exceptional hospital care with all the comforts of home. We invite you to visit us and experience the difference. The opening of the new Morgan Medical Center means advanced care is closer than ever before. In addition to our ongoing clinical collaboration with Piedmont Athens Regional Medical Center, which will provide access to more physicians and specialists, a number of important services are available right here in Morgan County. ~ Emergency patients can take comfort knowing that they are being treated at a Level IV Trauma Center ~ As one of only eight hospitals in Georgia designated as a Remote Treatment Stroke Center, our ER is equipped to deliver life-saving diagnostic and emergency care to stroke patients. ~ Our transitional care/swing bed program provides specialized care to patients recuperating from surgery, stroke or other acute-care visits before transitioning home or to an extended care facility. ~ Our imaging department offers 3-D mammography, the latest innovation in breast cancer detection. ~ From minor surgery to emergency care for a critical illness such as heart attack or stroke, our dedicated team is ready to provide the care our patients need when they need it - all near the comforts of home. We are a 25-bed Critical Access Hospital located in Madison, GA. Serving Morgan County and the Surrounding areas since 1960.

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a Temporary/PRN position working from 8:30am-5:00pm for a total of 30 scheduled hours per week. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities * Answers phones and handles calls in a professional and timely manner * Maintains positive interactions at all times with patients, referring offices and team members * Schedules patient examinations according to existing company policy * Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately * Ensures all patient data is entered into information systems completely and accurately * Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment * Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction * Maintains an up-to-date and accurate database on all current and potential referring physicians * Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices * Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) * Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities * Pre-certifies all exams with patient's insurance company as required * Verifies insurance for same day add-ons * Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned Required: * High school diploma, or equivalent * Microsoft Office Suite experience * Proficient with using computer systems and typing * Able to handle multi-level phone system with a high volume of calls at one time Preferred: * One (1) year customer service experience * Medical terminology and previous clinical business office experience * Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all ******************************* DailyPay implementation is contingent upon initial set-up period.

· Greets patients and visitors pleasantly · Checks patients into EMR · Scans all paperwork in EMR · Enters in patient demographics with accuracy · Monitors schedule to make sure all patients who are given tablet to complete questionnaires · Monitors reception area and patient flow, notifies patients of delays · Answers questions and gives information as requested · Obtains and/or verifies patient demographic and insurance information · Collects co-payments, self-pay rates and/or account balances at time of service · Schedules, cancels and reschedules patient appointments · Verifies HIPAA Authorization form and ID of anyone other that patient picks up medical records and/or prescriptions · Provides back-up coverage at check-in or check-out, which could include other offices · Provides back-up coverage for appointment scheduling Requirements 1 to 2 years experience working in a front office setting.

The Patient Service Representative is an ambassador and point of contact for practices and patients in our community. This position serves as the primary point of contact for patients, acting as an information conduit between patient and provider practices and coordinating ancillary services associated with patient health care needs. Essential Duties and Responsibilities * Supports and promotes the mission and values of Covenant Health Ministry. * Ask for and collect payment due at the time of service up to and including duties such as running estimates, copay collection, co-insurance collection, and past due amount collection. * Models AIDET behaviors. * Welcomes patients, inquires to understand the reason for visit, and gathers demographics and insurance information. * Communicates process and timeline, announces patient to nurse/MA, and follows up as needed. * Manages patient appointments/physician schedules to minimize patient wait time and maximize patient flow and customer service. * Schedules appointments according to patient preference * Gather enough information to determine the priority of the visit and schedule the appropriate length of time. * Call patients at least 48 hours in advance of appointment as a courtesy reminder * Maintains required licenses, certifications, and competencies, and completes annual compliance courses on time. * Supporting student learning is a shared responsibility. Every team member is expected to contribute to creating a welcoming environment and to actively assist students in their educational experience, regardless of their specific role. * Other duties as consistent with this role. Job Requirements Job Knowledge and Skills * Strong interpersonal and customer relation skills. * Strong verbal and written communication skills. * Strong computer and telephone skills. * The ability to speak, read, write, and understand written instructions in English is required. Education and Experience * High school diploma or GED required; associate degree preferred. * Minimum of one-year, direct experience preferred. Covenant Health Mission Statement We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities. Our Core Values: * Compassion We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering. * Integrity We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources. * Collaboration We work in partnership, dialogue and shared purpose to create healthy communities. * Excellence We deliver all services with the highest level of quality, while seeking creative innovation. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history). Comp Range: $16.89 - $25.33 Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.