Patient Service Representative jobs at St. Mary's Health Inc. - 660 jobs

Job Description SouthCoast Health is looking for a Full-Time Patient Representative for our Chatham Center Location SouthCoast Health is seeking a Full-Time Patient Representative to join our Chatham Center Location. As one of the first and last points of contact for our patients and their families, you will play a vital role in creating a welcoming and professional experience that reflects the quality of care we provide. Key Responsibilities Warmly greet and assist patients and visitors in a courteous, professional manner. Provide clear directions, information, and assistance as needed. Monitor physician schedules and communicate wait times to patients. Collect co-pays and manage patient check-in and check-out procedures. Protect patient confidentiality and ensure compliance with privacy standards. Follow clinic protocols and notify appropriate personnel during emergencies. Qualifications High school diploma or equivalent required. Minimum of one year of customer service experience (healthcare experience preferred). Professional communication and interpersonal skills. Strong organizational skills with the ability to prioritize tasks. Proficiency with computer systems and office software. Knowledge of customer service best practices. Education/ Experience: High school diploma or equivalent. Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting. Computer experience. Benefits: Health, dental, vision, life, long term disability, PTO, holidays, 401K with employer contribution, and supplemental insurance. DFW, EEO, MFDV

Job Description SouthCoast Health is looking for a Patient Representative PRN for our Nephrology Department SouthCoast Health is seeking a Patient Representative to join our Nephrology office. As one of the first and last points of contact for our patients and their families, you will play a vital role in creating a welcoming and professional experience that reflects the quality of care we provide. Key Responsibilities Warmly greet and assist patients and visitors in a courteous, professional manner. Provide clear directions, information, and assistance as needed. Monitor physician schedules and communicate wait times to patients. Collect co-pays and manage patient check-in and check-out procedures. Protect patient confidentiality and ensure compliance with privacy standards. Follow clinic protocols and notify appropriate personnel during emergencies. Qualifications High school diploma or equivalent required. Minimum of one year of customer service experience (healthcare experience preferred). Professional communication and interpersonal skills. Strong organizational skills with the ability to prioritize tasks. Proficiency with computer systems and office software. Knowledge of customer service best practices. Education/ Experience: High school diploma or equivalent. Minimum of one year experience in customer service setting, preferably six months receptionist experience in health care setting. Computer experience.

American Health Imaging has a Float Patient Service Representative. Your primary base will be in Decatur, GA but you will also be required to travel to the Metro Atlanta area. We are looking for a customer-service focused candidate that is looking to excel in a medical office setting! Schedule: This is a full-time position working Monday through Friday. The role requires flexibility to cover various shifts (7 AM-3 PM, 10 AM-6 PM, or 2 PM-10 PM) and travel between multiple locations. Mileage reimbursement will be provided for travel to any locations outside of your designated home base. The Patient Service Representative is responsible for creating and maintaining a positive, welcoming environment for all patients, families, and visitors while performing the requested duties. These duties will include interviewing patients and families to obtain all demographic and financial information, scheduling and confirming patient appointments, verifying patient insurance, explaining financial responsibility to patients or patient representatives, and collecting same-day payments. Duties/Responsibilities: Demonstrates the company's values in daily activities Greets patients, families, and visitors in a courteous and helpful manner Ensures the accuracy of patient data entered in the RIS Prioritizes tasks via RIS management (schedule scrubbing) to support current and future patient exam needs - specifically requesting clinicals and flagging/fixing errors in order entry Engages customer needs and preempts needs for later service recovery Supports walk-in and physician office scheduling calls directly to the center Participates in TOS collection of patient financial responsibility and works with the Center Manager and the rest of the front office team to reach monthly TOS goals Schedules and confirms walk-in diagnostic exams and procedures Acts as a liaison to PACE and centralized Insurance Authorizations (i.e., CAD, etc.) as a supportive partner for centralized services Inventories and prepares orders for a center leader to use to replace supplies, utilizing provided tools and templates (in the absence of PSR Supervisor) Completes CD burning for patients and physicians who request unit digitals Communicates to the patient or patient representative any financial responsibility Calmly handles patient experience and customer service issues Education and Experience: High School Diploma or equivalent required At least one (1) year of office experience in a healthcare setting preferred Strong Customer Service experience Physical Requirements: Requires the use of office equipment, such as computers, fax machines, telephones, and copiers Requires computer-related activities for extended periods Requires the ability to see, hear, speak, write, and key Our benefits package includes: Medical / Dental / Vision / Life / Pharmacy Plans Monthly Bonus Opportunity 401(k) Paid Short-Term Disability Paid Vacation Time PTO Accrual Beginning Day 1 Colleague Referral Bonus Program

* Greets patients and visitors pleasantly * Checks patients into EMR * Scans all paperwork in EMR * Enters in patient demographics with accuracy * Monitors schedule to make sure all patients who are given tablet to complete questionnaires * Monitors reception area and patient flow, notifies patients of delays * Answers questions and gives information as requested * Obtains and/or verifies patient demographic and insurance information * Collects co-payments, self-pay rates and/or account balances at time of service * Schedules, cancels and reschedules patient appointments * Verifies HIPAA Authorization form and ID of anyone other that patient picks up medical records and/or prescriptions * Provides back-up coverage at check-in or check-out, which could include other offices * Provides back-up coverage for appointment scheduling Requirements 1 to 2 years experience working in a front office setting.

Requirements Please add requirements

Job DescriptionDescription:Description The Patient Access Rep is responsible for excellent customer service, greeting all patients, ensuring completion of all new or updated patient paperwork, scheduling appointments, insurance verification, worker's compensation authorization, answering phones, and collecting all appropriate monies due at the time of service. ESSENTIAL DUTIES AND RESPONSIBILITIES - Greets, welcomes, and expidites patients as they check in while keeping staff and patients abreast of any delays - Instructs new patients on completion of consent to treat forms, explains insurance benefit information, MRI patient information forms (if applicable), and makes any necessary corrections to the patients account - Scans all new patient or updated patient information into computer (including: photo ID, insurance cards, referrals, patient paperwork, and payment logs) - Verifies rehabilitation benefits and documents benefits on paper and into computer system - Explains financial requirements to the patient and collects time of service deductible, co-pays and/or co-insurance, and any outstanding balance for rehab or MRI (if applicable) - Communication with workers compensation for authorization of rehabilitation visits and documents on paper and into computer system - Enters charge details for each patient per billing guidelines for worker's compensation and MVA patients - Schedules new patient and follow up patient appointments with the appropriate rehabilitation clinician - Communicates with the patients in the lobby if clinician or MRI (if applicable) is running behind schedule - Communicates with all patients who no-show and notifies adjuster of any no-show by a worker's compensation patient - Reconciles change drawer/petty cash - Other duties as assigned NON-ESSENTIAL DUTIES AND RESPONSIBILITIES - Keeps front desk and lobby clean and organized. - Assist with back office duties: cleaning, laundry, organization as needed Requirements: QUALIFICATIONS EDUCATION AND EXPERIENCE - High School diploma or equivalent - One year of experience in customer service or reception, preferably in a health care environment. SKILLS/ABILITIES - Utilize fuctions of a multi-line phone system - Basic Computer skills - Strong customer service - Ability to communicate clearly and concisely in all written and oral communications, including email. - Strong organizational skills with great attention to detail - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. - Ability to multitask - Demonstrated conflict management skills PHYSICAL DEMANDS While performing the duties of this job, employee is regularly required to utilize standard office equipment including computers, keyboards, fax machines, copiers, printers, telephones, etc. While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. The physical requirements of this position require a medium physical demand level. Ability to occasionally lift up to 50 pounds maximum, with frequent lifting and or carrying objects weighing up to 25 pounds, and constant lifting of neligible to 10 pound objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position. WORK ENVIRONMENT While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate.

Hours: Saturday - Sunday 10AM - 10PM, Friday 8AM - 8PM Provides accurate and skilled interpretations to help facilitate successful delivery of healthcare services to Spanish speaking patients and guests. Acts as a liaison between patients, their families and healthcare staff assuring that every effort is made to meet individual needs.

Hours: Saturday - Sunday 10AM - 10PM, Friday 8AM - 8PM Provides accurate and skilled interpretations to help facilitate successful delivery of healthcare services to Spanish speaking patients and guests. Acts as a liaison between patients, their families and healthcare staff assuring that every effort is made to meet individual needs. Qualifications JOB QUALIFICATIONS Education: Undergraduate degree preferred, High School diploma required. Licensure/Certification: Certification of completion of an accredited medical interpretation training course (such as Bridging the Gap) completed within 6 months of hire. Experience: Hospital experience preferred. Knowledge of medical terminology preferred. Skills: Fluency in English and Spanish required. Familiar with diversity of cultural and socio-economic backgrounds. Excellent interpersonal and communication skills. High level of customer service and positive approach required. Good problem solving and decision making skills necessary. Position requires highly motivated individual willing to work independently without supervision. Full-Time Benefits 403(b) Matching (Retirement) Dental insurance Employee assistance program (EAP) Employee wellness program Employer paid Life and AD&D insurance Employer paid Short and Long-Term Disability Flexible Spending Accounts ICHRA for health insurance Paid Annual Leave (Time off) Vision insurance

Job Description ESSENTIAL FUNCTIONS Primarily answer incoming phone calls for multiple Primary Care practices. Redirect calls for Specialty Departments when needed Schedule routine and follow-up patient appointments Reschedule or cancel appointments as needed Confirm future appointments Assist patients in reaching a clinician for their medical concerns and/or requesting a sick visit using a designated screening tool, including patients with urgent/critical medical concerns Assist patients with prescription refill requests Assist patients with referral requests Provide general practice information for patients as needed Responds to all patient and external customer requests via incoming phone call according to established processes and protocols and within established quality and performance metrics. Acts as a champion of the patient experience by striving for first call resolution with every patient interaction Other responsibilities as directed by supervisor, coordinator, or manager JOB REQUIREMENTS High School Diploma or equivalent required Ability to support patients using a calm demeanor, compassion, and empathy, including urgent/critical calls Strong organizational skills Excellent professional judgment, phone skills and decision making ability Proficiency with Windows based computer applications Flexibility and willingness to work as a team member Able to prioritize and handle multiple tasks Active listening skills Ability to proficiently use telephone system Excellent typing and computer ability while simultaneously maintaining a telephone conversation Ability to consistently meet and adhere to performance and quality metrics Ability to demonstrate and uphold InterMed's Values On-site, in-person training is required for this position. Training is expected to take 3-4 weeks depending on experience State of Maine residence is required Professional appearance

Job Description ESSENTIAL FUNCTIONS Primarily answer incoming phone calls for multiple Primary Care practices. Redirect calls for Specialty Departments when needed Schedule routine and follow-up patient appointments Reschedule or cancel appointments as needed Confirm future appointments Assist patients in reaching a clinician for their medical concerns and/or requesting a sick visit using a designated screening tool, including patients with urgent/critical medical concerns Assist patients with prescription refill requests Assist patients with referral requests Provide general practice information for patients as needed Responds to all patient and external customer requests via incoming phone call according to established processes and protocols and within established quality and performance metrics. Acts as a champion of the patient experience by striving for first call resolution with every patient interaction Other responsibilities as directed by supervisor, coordinator, or manager JOB REQUIREMENTS High School Diploma or equivalent required Ability to support patients using a calm demeanor, compassion, and empathy, including urgent/critical calls Strong organizational skills Excellent professional judgment, phone skills and decision making ability Proficiency with Windows based computer applications Flexibility and willingness to work as a team member Able to prioritize and handle multiple tasks Active listening skills Ability to proficiently use telephone system Excellent typing and computer ability while simultaneously maintaining a telephone conversation Ability to consistently meet and adhere to performance and quality metrics Ability to demonstrate and uphold InterMed's Values On-site, in-person training is required for this position. Training is expected to take 3-4 weeks depending on experience State of Maine residence is required Professional appearance

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary Job Description Position Summary: The Care Team Patient Services Representative works collaboratively with all members of the care team providing world class service to both the patients and staff of Martin's Point. Answers all Care Team Phone Calls within established quality metrics. Supports various other Care Teams by answering their phones (as necessary) to meet quality standards. Responsible for Queue Management, including phone messaging, appointment cancellations and rescheduling. Screens, provides information on and directs calls to appropriate department or staff to expedite patient care. Supports and facilitates communications related to labs, scripts, messaging, etc. Performs Telephone Triage per established protocols. Assists with patient service related administrative tasks to ensure patient requests are met. Key Outcomes: Handles all PSR Desktop Management activities Schedules, reschedules and cancels patient appointments Provides phone support to internal and external customers within established quality metrics. Coordinates New Patient Management (distributes packets, maintains records, initial screenings, etc.) Follows Standard Processes and Protocols related to clinical activities (med refills, order follow through/tracking lab reporting) Responsible for Lab results reporting as delegated Responds to patient requests via incoming phone call, portal or written request With Clinical Support, tracks and follows up patient issues Issues pre-appointment lab and health maintenance reminders Manages Web portal communications and patient related portal requests/questions Depending on practice organizational structure, may also handle referrals and serve as subject matter expert on referrals. Completes barcoding/faxing documents to athena (document management), ensuring timely and accurate document classification and filing of documents in patients health record. Participates in process improvement activities Conduct patient check-in and check-out activities as appropriate. Collects copays and outstanding balances Participates in daily huddles and regular team meetings to improve workflows and contribute to improving patient population outcomes Reviews missing slips and creates claims to ensure appropriate billing At some sites will document and refill medications following the guidance given by Patient Knowledge Coupler (PKC) Education/Experience: HS Diploma or equivalent 3+ years experience working in an administrative and/or customer service oriented environment. Experience in a medical environment with patient registration, billing, insurance processing or appointment scheduling preferred. Skills/Knowledge/Competencies (Behaviors): Ability to function independently and professionally Knowledge of medical terminology preferred Basic knowledge of current healthcare benefits and managed care insurance plans, preferred Windows Based Computer skills: data entry and word processing ability Demonstrated telephone etiquette and positive interpersonal skills Ability to handle difficult conversations with patients and internal customers Ability to multitask among phone and face to face despite frequent interruptions Excellent organizational skills Ability to analyze and problem solve Detailed oriented and excellent follow through skills Ability to work with a variety of customers ranging from patients, internal customers: medical staff and other departments, able to collaborate with peers Must be able to work flexible hours which may include weekends, evenings and holidays This position is not eligible for immigration sponsorship. We are an equal opportunity/affirmative action employer. Martin's Point complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact ***************************** Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************

The Patient Service Representative is an ambassador and point of contact for practices and patients in our community. This position serves as the primary point of contact for patients, acting as an information conduit between patient and provider practices and coordinating ancillary services associated with patient health care needs. Essential Duties and Responsibilities Supports and promotes the mission and values of Covenant Health Ministry. Ask for and collect payment due at the time of service up to and including duties such as running estimates, copay collection, co-insurance collection, and past due amount collection. Models AIDET behaviors. Welcomes patients, inquires to understand the reason for visit, and gathers demographics and insurance information. Communicates process and timeline, announces patient to nurse/MA, and follows up as needed. Manages patient appointments/physician schedules to minimize patient wait time and maximize patient flow and customer service. Schedules appointments according to patient preference Gather enough information to determine the priority of the visit and schedule the appropriate length of time. Call patients at least 48 hours in advance of appointment as a courtesy reminder Maintains required licenses, certifications, and competencies, and completes annual compliance courses on time. Supporting student learning is a shared responsibility. Every team member is expected to contribute to creating a welcoming environment and to actively assist students in their educational experience, regardless of their specific role. Other duties as consistent with this role. Job Requirements Job Knowledge and Skills Strong interpersonal and customer relation skills. Strong verbal and written communication skills. Strong computer and telephone skills. The ability to speak, read, write, and understand written instructions in English is required. Education and Experience High school diploma or GED required; associate degree preferred. Minimum of one-year, direct experience preferred. An equivalent combination of education and experience that provides proficiency in the areas of responsibility listed above may be substituted for the above education and experience requirements. Working Conditions/Physical Demands OSHA standards Category I, exposure to blood/body fluids or tissue. Must be able to work in a high-paced environment where multi-tasking, prioritizing, and sound decision-making skills are required. Exposed to disease, illness, infections, strains, and physical injury. Must possess the physical and mental abilities to perform the tasks normally associated with this position that involves a combination of sitting, (standing up to 8+ hours), twisting, walking, bending, stooping, and reaching. Lifting/carrying frequently up to 10 pounds. Some stress is related to a high level of responsibility for quality care. Covenant Health Mission Statement We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities. Our Core Values: •Compassion We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering. •Integrity We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources. •Collaboration We work in partnership, dialogue and shared purpose to create healthy communities. •Excellence We deliver all services with the highest level of quality, while seeking creative innovation. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history). Comp Range: $16.89 - $25.33 Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.

Join Martin's Point Health Care - an innovative, not-for-profit health care organization offering care and coverage to the people of Maine and beyond. As a joined force of "people caring for people," Martin's Point employees are on a mission to transform our health care system while creating a healthier community. Martin's Point employees enjoy an organizational culture of trust and respect, where our values - taking care of ourselves and others, continuous learning, helping each other, and having fun - are brought to life every day. Join us and find out for yourself why Martin's Point has been certified as a "Great Place to Work" since 2015. Position Summary Job Description Position Summary: The Care Team Patient Services Representative works collaboratively with all members of the care team providing world class service to both the patients and staff of Martin's Point. Answers all Care Team Phone Calls within established quality metrics. Supports various other Care Teams by answering their phones (as necessary) to meet quality standards. Responsible for Queue Management, including phone messaging, appointment cancellations and rescheduling. Screens, provides information on and directs calls to appropriate department or staff to expedite patient care. Supports and facilitates communications related to labs, scripts, messaging, etc. Performs Telephone Triage per established protocols. Assists with patient service related administrative tasks to ensure patient requests are met. Key Outcomes: Handles all PSR Desktop Management activities Schedules, reschedules and cancels patient appointments Provides phone support to internal and external customers within established quality metrics. Coordinates New Patient Management (distributes packets, maintains records, initial screenings, etc.) Follows Standard Processes and Protocols related to clinical activities (med refills, order follow through/tracking lab reporting) Responsible for Lab results reporting as delegated Responds to patient requests via incoming phone call, portal or written request With Clinical Support, tracks and follows up patient issues Issues pre-appointment lab and health maintenance reminders Manages Web portal communications and patient related portal requests/questions Depending on practice organizational structure, may also handle referrals and serve as subject matter expert on referrals. Completes barcoding/faxing documents to athena (document management), ensuring timely and accurate document classification and filing of documents in patients health record. Participates in process improvement activities Conduct patient check-in and check-out activities as appropriate. Collects copays and outstanding balances Participates in daily huddles and regular team meetings to improve workflows and contribute to improving patient population outcomes Reviews missing slips and creates claims to ensure appropriate billing At some sites will document and refill medications following the guidance given by Patient Knowledge Coupler (PKC) Education/Experience: HS Diploma or equivalent 3+ years experience working in an administrative and/or customer service oriented environment. Experience in a medical environment with patient registration, billing, insurance processing or appointment scheduling preferred. Skills/Knowledge/Competencies (Behaviors): Ability to function independently and professionally Knowledge of medical terminology preferred Basic knowledge of current healthcare benefits and managed care insurance plans, preferred Windows Based Computer skills: data entry and word processing ability Demonstrated telephone etiquette and positive interpersonal skills Ability to handle difficult conversations with patients and internal customers Ability to multitask among phone and face to face despite frequent interruptions Excellent organizational skills Ability to analyze and problem solve Detailed oriented and excellent follow through skills Ability to work with a variety of customers ranging from patients, internal customers: medical staff and other departments, able to collaborate with peers Must be able to work flexible hours which may include weekends, evenings and holidays This position is not eligible for immigration sponsorship. We are an equal opportunity/affirmative action employer. Do you have a question about careers at Martin's Point Health Care? Contact us at: *****************************

Benefits: Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Wellness resources FUNCTIONS: Under general supervision of the Practice Manager, the Front Desk Support Specialist performs a variety of nonclinical duties in support of the healthcare practice following established methods and procedures involving some independent judgment and latitude in carrying out tasks such as appointment scheduling, patient registration, point-of-service payment collection, and other patient inquiry and problem resolution. Provide courteous, unbiased, and professional service to patients and assist other clinic staff as required. Reliability and a strong work ethic combined with great communication skills are a must, as well as familiarity with all necessary office equipment, software, and procedures. RESPONSIBILITIESGreet patients as they arrive at the front desk; determine the reason(s) for patient visits to the center; direct in accordance with office procedures for check-in, scheduling, or walk-in. Checks in patients by verifying and/or updating demographic, insurance, and registration information in accordance with established policies and procedures. Facilitates the scheduling, canceling, and rescheduling of patient appointments and communicates changes to staff as needed. Assist with registration and scheduling appointments at health fairs, outreach programs, and other offsite events. Coordinates with back-office staff to ensure the timely and efficient flow of patients to the providers; Serves as call center personnel by answering calls, forwarding calls, making reminder calls to patients; and taking messages as appropriate for executive staff; Register and create EHR charts for new patients: assist patients in the completion of necessary forms and consents; review patients' intake forms to ensure completeness; Scan patient documents into the EHR system; process inter-office documents and prepare for the clinical department. Communicate with medical professionals and insurance company personnel to expedite patient eligibility into the program and verify patient insurance coverage before patient appointments to determine eligibility. Verify household income information, Medicaid/managed care eligibility, and selection of HCC as a primary care provider, when applicable; Request and record all co-payments, and any monies past due; safeguard cash and checks from collected payments; Assure accurate and timely performance of end-of-day and other processing as required; balance cash and credit card transactions at the end of the day; Prepare new patient packets for next-day clinic; Responsible for ensuring the supply of needed forms and receipt books are on hand; Cleans Lobby, and front waiting area when needed; Perform other duties as assigned. Qualifications: Education High school diploma/GED; two years' experience in a medical office or other healthcare setting preferred, customer service experience a must. Experience A minimum of two years experience in a medical office or other healthcare setting is preferred, customer service experience is a must. Knowledge, Skills, and Abilities Requires thorough knowledge of company operations, policies, and procedures; Knowledge of Working knowledge of Microsoft Office Applications: Word, Excel, and Outlook; must have strong data entry skills; Maintains positive behaviors, communications, and other outward expressions regarding HEAL. Maintains positive, constructive, cooperative, and professional working relationships with coworkers Ability to exercise good judgment in evaluating situations and making decisions. Ability to use tact and sensitivity to timing in personal transactions. Compensation: $18.00 - $20.00 per hour HEALing Community Center Since 2013, HEALing Community Center has been serving families and individuals who have historically experienced limited access to healthcare. As a federally qualified health center (FQHC) with several locations in the metro Atlanta area, we provide quality and compassionate healthcare services to many diverse communities. Our team works to address any economic, language, cultural, and geographic barriers to produce excellent patient outcomes. Head Start HEALing Community Center is a proud supporter of the Head Start program. We operate a mobile exam service in partnership with 31 YMCA and Atlanta Public School (APS) locations across Fulton and DeKalb counties. As a partner, we provide health screenings (physical, dental, hearing and vision) for preschoolers, ranging in age from 18 months to five years old who are uninsured or on Medicaid. As part of the program, we complete exam forms needed for school attendance, such as 3300s and Child Health Records.

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a Temporary/PRN position working from 8:30am-5:00pm for a total of 30 scheduled hours per week. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

Northside Hospital is award-winning, state-of-the-art, and continually growing. Constantly expanding the quality and reach of our care to our patients and communities creates even more opportunity for the best healthcare professionals in Atlanta and beyond. Discover all the possibilities of a career at Northside today. Responsibilities PRIMARY DUTIES AND RESPONSIBILITIES Is cross trained to understand scheduling protocols for all operating rooms at all Northside surgical locations, labor and delivery, and GI services. Is cross trained to understand scheduling protocols for all Northside Hospital surgical facilities pre assessment areas. Schedules surgical/GI/L&D procedures, staff, and equipment for multiple surgical facilities. Ensures physician's request for equipment and instruments can be granted. Must possess ability to conflict check: equipment, surgeon, OR time history, Procedure appropriateness for facility and room, Ancillary staff (Radiology, Neuro diagnostics, NICU, L&D) Schedules anesthesia coverage for ancillary areas including radiology and cardiology. Schedules coordinated procedures with radiology scheduling and the physicians' office. Resolves all scheduling conflicts and works directly with other ancillary departments and all Northside Hospital surgical facilities to assure easy accessibility for both patient and physician. Faxes/phones surgeons' offices daily to confirm surgical appointments. Cross-references surgical procedure with pre assessment appointment. Telephones patients to schedule or confirm pre assessment appointment. Provides patient with information and instructions as appropriate to procedure or appointment. Acts as a Surgical coordinator to interface with the following areas: Admissions, ER, Patient Floors, All ancillary departments. Acts as the direct surgical liaison for all office managers and physicians. Works directly with medical staff office to assure physicians, contract personnel and NPP's have appropriate delineation of privileges. Prepares, verifies, and distributes surgical and pre assessment schedules to appropriate areas. Coordinates and verifies the scheduling of contract personnel and services. Undergoes extensive orientation and ongoing training to stay up to date on surgeons, new procedures, and new technology. Practices proper safety techniques in accordance with hospital and departmental policies and procedures. Immediately reports any mechanical or electrical equipment malfunctions, unsafe conditions, or employee/patient/visitor injury‑accident to Manager. ADDITIONAL DUTIES AND RESPONSIBILITIES Other duties as assigned by supervision. Qualifications REQUIRED Associate's degree in Information Systems, Business Administration, Nursing or related field OR Five (5) years previous medical related clerical experience Demonstrates high level proficiency in the following software packages or equivalent: Microsoft Office (Word, Excel, PowerPoint, Access) PREFERRED Work Hours: 8a-430p Weekend Requirements: No On-Call Requirements: No

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Patient Coordinator to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Patient Coordinator, you will provides services to patients and referring professionals by greeting customers, registering patients and scheduling/authorizing appointments. This is a full-time position working 40 hours per week. Shifts are from 8:30am-5:00pm. ESSENTIAL DUTIES AND RESPONSIBLITIES: (60%) Scheduling & Insurance Schedules patient examinations according to existing company policy Arranges transportation and hotel accommodations for patients when appropriate Communicates to team any scheduling changes in order to ensure highest patient satisfaction Pre-certifies/Authorizes all exams with patient's insurance company as required Verifies medical necessity on all exams as required Handles release of information requests for patients, referring offices, other medical facilities, attorneys & insurance companies following company guidelines Facilitates follow up contact with patients for scheduling future appointments etc. as appropriate (35%) Registration Greets and checks-in patients scheduled for Vascular services; registers demographic information and process payment plans and copays with patients Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and staff Supports Vascular team in order to ensure highest patient satisfaction Acts as liaison between team and the patients waiting for exams Maintains front office lobby area by straightening magazines, organizing coffee supplies, and assisting with general office clean up Maintains the supply of patient information sheets (5%) Performs other duties as assigned

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a Temporary/PRN position working from 8:30am-5:00pm for a total of 30 scheduled hours per week. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities * Answers phones and handles calls in a professional and timely manner * Maintains positive interactions at all times with patients, referring offices and team members * Schedules patient examinations according to existing company policy * Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately * Ensures all patient data is entered into information systems completely and accurately * Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment * Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction * Maintains an up-to-date and accurate database on all current and potential referring physicians * Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices * Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) * Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only (10%) Insurance Activities * Pre-certifies all exams with patient's insurance company as required * Verifies insurance for same day add-ons * Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned Required: * High school diploma, or equivalent * Microsoft Office Suite experience * Proficient with using computer systems and typing * Able to handle multi-level phone system with a high volume of calls at one time Preferred: * One (1) year customer service experience * Medical terminology and previous clinical business office experience * Bilingual RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible. We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled. We offer benefits (based on eligibility) including medical, dental and vision insurance, 401k with company match, life and disability insurance, tuition reimbursement, adoption assistance, pet insurance, PTO and holiday pay and many more! Visit our career page to see them all ******************************* DailyPay implementation is contingent upon initial set-up period.

The Patient Service Representative is an ambassador and point of contact for practices and patients in our community. This position serves as the primary point of contact for patients, acting as an information conduit between patient and provider practices and coordinating ancillary services associated with patient health care needs. Essential Duties and Responsibilities * Supports and promotes the mission and values of Covenant Health Ministry. * Ask for and collect payment due at the time of service up to and including duties such as running estimates, copay collection, co-insurance collection, and past due amount collection. * Models AIDET behaviors. * Welcomes patients, inquires to understand the reason for visit, and gathers demographics and insurance information. * Communicates process and timeline, announces patient to nurse/MA, and follows up as needed. * Manages patient appointments/physician schedules to minimize patient wait time and maximize patient flow and customer service. * Schedules appointments according to patient preference * Gather enough information to determine the priority of the visit and schedule the appropriate length of time. * Call patients at least 48 hours in advance of appointment as a courtesy reminder * Maintains required licenses, certifications, and competencies, and completes annual compliance courses on time. * Supporting student learning is a shared responsibility. Every team member is expected to contribute to creating a welcoming environment and to actively assist students in their educational experience, regardless of their specific role. * Other duties as consistent with this role. Job Requirements Job Knowledge and Skills * Strong interpersonal and customer relation skills. * Strong verbal and written communication skills. * Strong computer and telephone skills. * The ability to speak, read, write, and understand written instructions in English is required. Education and Experience * High school diploma or GED required; associate degree preferred. * Minimum of one-year, direct experience preferred. Covenant Health Mission Statement We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities. Our Core Values: * Compassion We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering. * Integrity We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources. * Collaboration We work in partnership, dialogue and shared purpose to create healthy communities. * Excellence We deliver all services with the highest level of quality, while seeking creative innovation. Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history). Comp Range: $16.89 - $25.33 Rate of pay displayed reflects the beginning of the pay scale. At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.