Where do you want to work?
High school graduates who have experience using computer software applications, such as word processing and spreadsheets, usually qualify for entry-level positions. Although most secretaries learn their job in several weeks, many legal and medical secretaries require additional training to learn industry-specific terminology. Executive secretaries usually need several years of related work experience.Education
High school graduates can take courses in word processing and office procedures at technical schools or community colleges. Some temporary placement agencies also provide training in word processing, spreadsheet, and database software.
Some medical and legal secretaries learn industry-specific terminology and practices by attending courses offered at community colleges or technical schools. For executive secretary positions, employers increasingly prefer to hire those who have taken some college courses or have a bachelor’s degree.Training
Secretaries and administrative assistants typically learn their skills through short-term on-the-job training, usually lasting a few weeks. During this time they learn about administrative procedures, including how to prepare documents. Medical and legal secretaries’ training may last several months as they learn industry-specific terminology and practices.Work Experience in a Related Occupation
Executive secretaries can gain experience by working in administrative positions that have less challenging responsibilities. Many secretaries and administrative assistants advance to higher level administrative positions.Licenses, Certifications, and Registrations
Although not required, certification can demonstrate competency to employers.
The International Association of Administrative Professionals offers the Certified Administrative Professional (CAP) certification. Candidates must have a minimum of 2 to 4 years of administrative work experience, depending on their level of education, and pass an examination.
Legal secretaries have several certification options. For example, those with 1 year of general office experience, or who have completed an approved training course, can acquire the Accredited Legal Professional (ALP) certification through a testing process administered by NALS (previously known as National Association of Legal Secretaries). NALS also offers the Professional Legal Secretary (PLS) certification, considered to be an advanced certification for legal support professionals.
The Certified Legal Secretary Specialist (CLSS) certification is conferred by Legal Secretaries International in areas such as intellectual property, criminal law, civil litigation, probate, and business law. Candidates typically need to have 5 years of legal experience and pass an examination to become certified.Advancement
Secretaries and administrative assistants generally advance to other administrative positions with more responsibilities, such as office supervisor, office manager, or executive secretary.
With additional training, many legal secretaries become paralegals or legal assistants.Important Qualities
Integrity. Many secretaries and administrative assistants are trusted to handle sensitive information. For example, medical secretaries collect patient data that is required, by law, to be kept confidential in order to protect patient privacy.
Interpersonal skills. Secretaries and administrative assistants interact with clients, customers, or staff. They should communicate effectively and be courteous when interacting with others to create a positive work environment and client experience.
Organizational skills. Secretaries and administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently.
Writing skills. Secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers. Therefore, they must have good grammar, ensure accuracy, and maintain a professional tone.
Average Length of Employment
Top Careers Before Staff Assistant
Top Careers After Staff Assistant
Hispanic or Latino10.8%
Black or African American0.5%
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University of Phoenix12.2%
George Washington University10.5%
Florida State University6.3%
Pennsylvania State University6.3%
University of Maryland - University College5.6%
Utah State University5.0%
George Mason University4.6%
University of Vermont3.5%
University of South Florida3.5%
Tallahassee Community College3.5%
University of Oklahoma3.3%
University of Kentucky3.1%
University of Central Florida3.0%
Unfortunately we don’t have enough data for this section.
|Job Title||Company||Location||Start Date||Salary|
|Research Staff/Assistant In Chemistry||General Hospital Corporation||MA||Jan 08, 2016||$75,000|
|Operation Staff Assistant||Jackson State University||Jackson, MS||Sep 14, 2016||$60,050|
|Operation Staff Assistant||Jackson State University||Jackson, MS||Jan 12, 2016||$56,930|
|Project Staff Assistant||The Research Foundation of State University of New||Albany, NY||Oct 01, 2010||$55,000|
|Budget and Grant Administrator/Staff Assistant||University of Massachusetts Boston||Boston, MA||Feb 21, 2015||$54,262|
|Operation Staff Assistant||Jackson State University||Jackson, MS||Feb 06, 2015||$53,000|
|Operation Staff Assistant||Jackson State University||Jackson, MS||Dec 17, 2014||$53,000|
|Project Staff Assistant||Research Foundation of Suny at Buffalo||Buffalo, NY||Mar 01, 2013||$50,318|
|Budget and Grant Administrator/Staff Assistant||University of Massachusetts Boston||Boston, MA||Feb 21, 2012||$48,982|
|Operation Staff Assistant||Jackson State University||Jackson, MS||Feb 06, 2012||$48,000|
|Staff Assistant/Student Accounts||Massachusetts College of Art and Design||Boston, MA||Oct 01, 2011||$46,500|
|Educational Counselor [Project Staff Assistant]||Research Foundation of Suny||Buffalo, NY||Aug 10, 2012||$46,390|
|Project Staff Assistant||Research Foundation of Suny at Buffalo||Buffalo, NY||Mar 01, 2013||$46,144|
|Project Staff Assistant||The Research Foundation of State University of New||Albany, NY||May 21, 2012||$42,000|
|Project Staff Assistant||Research Foundation of Suny at Buffalo||Buffalo, NY||Mar 01, 2010||$42,000|
|Staff Assistant||University at Albany||Albany, NY||Feb 15, 2012||$41,600|
|Staff Assistant||University at Albany||Albany, NY||Aug 16, 2012||$41,600|
|Technical Staff Assistant IV||The University of Texas at Arlington||Arlington, TX||Aug 01, 2010||$41,550|
|Staff Assistant||University at Albany||Albany, NY||Jan 08, 2016||$40,856|
|Staff Assistant||Salem State College||Salem, MA||Oct 14, 2010||$40,224|
|Staff Assistant||University at Albany||Albany, NY||Jan 27, 2015||$39,565|
|Professional Staff Assistant||Koerwitz, Michel, Wright & Associates, P.C.||Thermopolis, WY||Sep 11, 2011||$39,500|
|Client Staff Assistant, China Desk||Burson-Marsteller LLC||New York, NY||Sep 28, 2013||$38,000|
|Staff Assistant||State University of New York (Suny) College at Plattsburgh||Plattsburgh, NY||Jan 24, 2016||$36,970|
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