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Become A Staff Assistant

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Working As A Staff Assistant

  • Communicating with Supervisors, Peers, or Subordinates
  • Performing Administrative Activities
  • Interacting With Computers
  • Getting Information
  • Establishing and Maintaining Interpersonal Relationships
  • Mostly Sitting

  • Repetitive

  • $63,360

    Average Salary

What Does A Staff Assistant Do At Dow Jones

* Working within our internal systems to correct subscriber’s addresses in order to comply with USPS standards.
* Assist in address clean up & system maintenance.
* Data entry of carrier routing
* Gathering payment and vendor data, inputting the information into the system and auditing to assure accuracy.
* Daily monitoring of subscriber priority complaints and the appropriate follow-up to the customer as well as tracking this in the system.
* Follow-up with the delivery contractor or Manager to work out suitable resolutions in a timely manner
* Gathering & data entry/reporting of late and missed deliveries on a national level; this includes
* Follow up e-mails/calls to the field in order to get more detailed information about a specific delivery problem so that it can be reported accurately.
* Interaction with circulation and production managers, delivery and print contractors and executive management.
* Creation of daily report focused on nationwide delivery problems for WSJ, Barrons and NYP

What Does A Staff Assistant Do At American Airlines

* coordinating meeting arrangements, typing, filing, ensuring telephone coverage, greeting and directing customers, handling mail, ordering and distributing office supplies, reconciling P-card spending, tracking anniversaries/birthdays and arranging travel and hotel accommodations.
* Principal Duties and Responsibilities
* Provides assistance with preparation of management presentations and special projects as required
* Administers, reviews and monitors all local invoices through InvoiceWorks and disseminate as necessary
* Troubleshoots and escalates office technology issues, including telephone and copier machines
* Tracks and ensures employees complete onboarding duties, including appropriate system access, assignment of lockers, mailboxes, uniforms, badges, fingerprinting, training, etc.
* Assists in station event planning, coordination and execution (i.e. Do Crew, luncheons, holiday meals, recognition events)
* Handles payroll processing in Workbrain for management and support staff
* Processes bereavement letters and coordinates local communications and response
* Manages employee parking, including permitting and assignments, as required
* Assists with timekeeping functions, data entry, data verification, reconciliations and filing
* Maintains employee files, as necessary
* Maintains Station meeting plans, including monthly emergency response
* Job Description (Continued)
* Accesses and manages various periodic reports, including performance, audit, expense, employee engagement and recognition, etc.
* Updates required manuals
* Files and maintains all security related items
* Acts as backup for various payroll functions
* Manages records for OSHA, safety, etc. (301's, weekly and annual)
* Assists with budget preparation and reconciliation, including monthly closeout of landing fees
* Supports auditing activities as required
* Tracks and verifies incentive funds earned
* Liaises with CRE/Facilities and vendors to track local projects, as needed
* Leads/directs work with other support staff, as needed
* Performs other duties, as required
* Job Qualifications

What Does A Staff Assistant Do At Navy Federal Credit Union

* 1. Provides support for department initiatives and projects
* Participates on special task groups and projects
* Participates in the planning, development, implementation, and maintenance of new and existing programs and initiatives
* Collaborates with other departments to develop campaigns, programs, and special offers; provides recommendations and feedback
* Works with the leadership team to coordinate and execute all activities
* Reviews internal studies, reports, and surveys; provides summaries to department leadership
* Reviews processes and procedures to improve the quality of operations
* Develops and recommends improvements to operational processes, procedures, and technical support with appropriate personnel
* Reviews the effectiveness and efficiency of operations, business practices, trends, and issues relating to the department functions and practices
* Partners with other departments to develop user requirements and test new/enhanced systems
* Acts as the point-of-contact for cross-organizational matters, such as reviewing Navy Federal Instructions, other policy/procedural documents, and study/survey responses
* Obtains information about procedures and policies from staff; determines needs for internal controls to ensure adherence to policies and regulations; and elaborates plans of action
* Collects and compiles research data; prepares summaries, analyses, reports, charts, graphs, instructions, memoranda, and manuals/reference materials for benchmarking purposes
* Provides administrative support
* Reviews the accuracy of vendor invoices and forwards to General Accounting for payment
* Participates in or represents the department/division/branch in disaster recovery plans
* Coordinates actions with respect to matters within the department and/or across divisional lines, including preparation and submission of the Annual Financial Plan, monthly board materials, policy/procedural documents, staff studies and reports
* Maintains knowledge of corporate business plans, marketing efforts and operational/business requirements
* Proofreads and edits documents for standardization of format and clarity of content
* Researches and evaluates the inquiries and complaints; resolves or arranges for resolution of requests and expedites
* Researches audit findings, provides information, prepares response and forwards to management
* Develops spreadsheets to collect and maintain operational data for analysis and historical reference
* May coordinate personnel travel, prepare travel authorizations, travel claims, and Cash Disbursed Vouchers
* May schedule appointments and meetings; coordinates logistics for such meetings
* Performs other related duties as assigned

What Does A Staff Assistant Do At University of Utah

* Attend administrative staff meetings when necessary.
* Maintain clear and positive written and verbal communication with all camp staff.
* Participate enthusiastically in all camp activities, providing support and guidance to those assigned as leaders.
* Provide ongoing program ideas to counseling and activity area staff.
* Relationships:
* Club U Camp Coordinators often have direct relationships with the counseling staff and may actually supervise Counselors who also have program activity responsibility.
* Program Specialists may in some cases act as an Assistant Camp Director and be placed in charge when the Director is absent.
* This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.
* This job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job

What Does A Staff Assistant Do At Volt Information Sciences

* Contribute to the company’s success through excellent customer service and meeting or exceeding performance objectives.
* Coordinate and schedule time sensitive referrals working closely with vendors, analysts, claimants and Nurse Case Manager.
* Coordinate vendor services including file copying, mailing, travel, lodging, translator services and accounting.
* Monitor and document all phases of referral and provide timely status reports to involved parties.
* Receive and prioritize incoming correspondence and phone calls.
* Respond to inquiries regarding status of evaluations and reports.
* Prepare monthly, quarterly and yearly reports, drawing data from a variety of sources within and outside the department

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How To Become A Staff Assistant

High school graduates who have experience using computer software applications, such as word processing and spreadsheets, usually qualify for entry-level positions. Although most secretaries learn their job in several weeks, many legal and medical secretaries require additional training to learn industry-specific terminology. Executive secretaries usually need several years of related work experience.


High school graduates can take courses in word processing and office procedures at technical schools or community colleges. Some temporary placement agencies also provide training in word processing, spreadsheet, and database software.

Some medical and legal secretaries learn industry-specific terminology and practices by attending courses offered at community colleges or technical schools. For executive secretary positions, employers increasingly prefer to hire those who have taken some college courses or have a bachelor’s degree.


Secretaries and administrative assistants typically learn their skills through short-term on-the-job training, usually lasting a few weeks. During this time they learn about administrative procedures, including how to prepare documents. Medical and legal secretaries’ training may last several months as they learn industry-specific terminology and practices.

Work Experience in a Related Occupation

Executive secretaries can gain experience by working in administrative positions that have less challenging responsibilities. Many secretaries and administrative assistants advance to higher level administrative positions.

Licenses, Certifications, and Registrations

Although not required, certification can demonstrate competency to employers.

The International Association of Administrative Professionals offers the Certified Administrative Professional (CAP) certification. Candidates must have a minimum of 2 to 4 years of administrative work experience, depending on their level of education, and pass an examination.

Legal secretaries have several certification options. For example, those with 1 year of general office experience, or who have completed an approved training course, can acquire the Accredited Legal Professional (ALP) certification through a testing process administered by NALS (previously known as National Association of Legal Secretaries). NALS also offers the Professional Legal Secretary (PLS) certification, considered to be an advanced certification for legal support professionals.

The Certified Legal Secretary Specialist (CLSS) certification is conferred by Legal Secretaries International in areas such as intellectual property, criminal law, civil litigation, probate, and business law. Candidates typically need to have 5 years of legal experience and pass an examination to become certified.


Secretaries and administrative assistants generally advance to other administrative positions with more responsibilities, such as office supervisor, office manager, or executive secretary.

With additional training, many legal secretaries become paralegals or legal assistants.

Important Qualities

Integrity. Many secretaries and administrative assistants are trusted to handle sensitive information. For example, medical secretaries collect patient data that is required, by law, to be kept confidential in order to protect patient privacy.

Interpersonal skills. Secretaries and administrative assistants interact with clients, customers, or staff. They should communicate effectively and be courteous when interacting with others to create a positive work environment and client experience.

Organizational skills. Secretaries and administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently.

Writing skills. Secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers. Therefore, they must have good grammar, ensure accuracy, and maintain a professional tone.

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Staff Assistant jobs

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Staff Assistant Career Paths

Staff Assistant
Office Administrator Accounts Payable Clerk Specialist
Account Manager
5 Yearsyrs
Case Manager Assistant Director Office Manager
Branch Manager
6 Yearsyrs
Project Manager Program Manager General Manager
Chief Executive Officer
8 Yearsyrs
Human Resources Coordinator Human Resources Manager
Director Of Human Resources
10 Yearsyrs
Billing Specialist Specialist Account Manager
District Manager
7 Yearsyrs
Account Executive Executive Executive Chef
Food And Beverage Manager
5 Yearsyrs
Case Manager Program Director General Manager
Food Service Director
9 Yearsyrs
Office Manager Operations Manager
General Manager
7 Yearsyrs
Office Administrator Human Resources Coordinator
Human Resources Business Partner
10 Yearsyrs
Office Manager Human Resources Coordinator
Human Resources Manager
7 Yearsyrs
Billing Specialist Accountant Account Manager
Marketing Director
7 Yearsyrs
Administrative Coordinator Project Coordinator Program Manager
Marketing Manager
6 Yearsyrs
Administrative Coordinator Program Coordinator Assistant Director
Office Manager
5 Yearsyrs
Program Coordinator Program Manager General Manager
Operations Director
9 Yearsyrs
Accounts Payable Clerk Billing Specialist Specialist
Operations Manager
7 Yearsyrs
Account Executive Office Manager Payroll Specialist
Payroll Manager
7 Yearsyrs
Program Coordinator Project Manager
Program Manager
8 Yearsyrs
Project Manager Construction Manager Operations Manager
Purchasing Manager
9 Yearsyrs
Accounts Payable Clerk Accountant Finance Manager
Sales Manager
5 Yearsyrs
Human Resources Coordinator Human Resources Generalist
Senior Human Resources Generalist
7 Yearsyrs
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Staff Assistant Demographics


  • Female

  • Male

  • Unknown



  • White

  • Hispanic or Latino

  • Asian

  • Unknown

  • Black or African American

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Languages Spoken

  • Spanish

  • French

  • Chinese

  • Mandarin

  • German

  • Italian

  • Portuguese

  • Arabic

  • Russian

  • Korean

  • Japanese

  • Cantonese

  • Greek

  • Vietnamese

  • Turkish

  • Hmong

  • Hindi

  • Tagalog

  • Dakota

  • Polish

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Staff Assistant

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Staff Assistant Education

Staff Assistant

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Real Staff Assistant Salaries

Job Title Company Location Start Date Salary
Research Staff/Assistant In Chemistry General Hospital Corporation MA Jan 08, 2016 $75,000
Operation Staff Assistant Jackson State University Jackson, MS Sep 14, 2016 $60,050
Operation Staff Assistant Jackson State University Jackson, MS Jan 12, 2016 $56,930
Project Staff Assistant The Research Foundation of State University of New Albany, NY Oct 01, 2010 $55,000
Budget and Grant Administrator/Staff Assistant University of Massachusetts Boston Boston, MA Feb 21, 2015 $54,262
Operation Staff Assistant Jackson State University Jackson, MS Feb 06, 2015 $53,000
Operation Staff Assistant Jackson State University Jackson, MS Dec 17, 2014 $53,000
Project Staff Assistant Research Foundation of Suny at Buffalo Buffalo, NY Mar 01, 2013 $50,318
Budget and Grant Administrator/Staff Assistant University of Massachusetts Boston Boston, MA Feb 21, 2012 $48,982
Operation Staff Assistant Jackson State University Jackson, MS Feb 06, 2012 $48,000
Staff Assistant/Student Accounts Massachusetts College of Art and Design Boston, MA Oct 01, 2011 $46,500
Educational Counselor [Project Staff Assistant] Research Foundation of Suny Buffalo, NY Aug 10, 2012 $46,390
Project Staff Assistant Research Foundation of Suny at Buffalo Buffalo, NY Mar 01, 2013 $46,144
Project Staff Assistant The Research Foundation of State University of New Albany, NY May 21, 2012 $42,000
Project Staff Assistant Research Foundation of Suny at Buffalo Buffalo, NY Mar 01, 2010 $42,000
Staff Assistant University at Albany Albany, NY Feb 15, 2012 $41,600
Staff Assistant University at Albany Albany, NY Aug 16, 2012 $41,600
Technical Staff Assistant IV The University of Texas at Arlington Arlington, TX Aug 01, 2010 $41,550
Staff Assistant University at Albany Albany, NY Jan 08, 2016 $40,856
Staff Assistant Salem State College Salem, MA Oct 14, 2010 $40,224
Staff Assistant University at Albany Albany, NY Jan 27, 2015 $39,565
Professional Staff Assistant Koerwitz, Michel, Wright & Associates, P.C. Thermopolis, WY Sep 11, 2011 $39,500
Client Staff Assistant, China Desk Burson-Marsteller LLC New York, NY Sep 28, 2013 $38,000
Staff Assistant State University of New York (Suny) College at Plattsburgh Plattsburgh, NY Jan 24, 2016 $36,970

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Top Skills for A Staff Assistant


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Top Staff Assistant Skills

  1. Constituent Correspondence
  2. Data Entry
  3. Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Monitored constituent correspondence and conducted US Capitol tours for constituents, VIPs and personal guests of the Senator.
  • Assisted in all areas of administrative work including data entry, receptionist duties, file organization, research and development.
  • Drafted extensive failure analysis report with complete photo documentation of testing procedures.
  • Compile and maintain confidential departmental personnel files
  • Provided daily customer service for MBA students and newly admitted students.

Top Staff Assistant Employers