Top Staff Assistant Skills

Below we've compiled a list of the most important skills for a Staff Assistant. We ranked the top skills based on the percentage of Staff Assistant resumes they appeared on. For example, 13.0% of Staff Assistant resumes contained Office Supplies as a skill. Let's find out what skills a Staff Assistant actually needs in order to be successful in the workplace.

The six most common skills found on Staff Assistant resumes in 2020. Read below to see the full list.

1. Office Supplies

high Demand
Here's how Office Supplies is used in Staff Assistant jobs:
  • Managed office operations from ordering and inventorying office supplies to providing timely responses to constituent mail.
  • Maintained and ordered necessary office supplies as needed to allow ESS Manager/Program Administrator to operate effectively.
  • Maintained and ordered inventory of office supplies Skills Used Customer Service Administrative Support Microsoft Applications Answering Telephones
  • Ordered office supplies and equipment within departmental budget/cost center operational budget using HopkinsOne/SAP portal.
  • Complete, process and reconcile various supply/equipment/services requisitions Manage inventory of office supplies.
  • Ordered and maintained office supplies to accommodate the staff without overstocking/avoidable shortages.
  • Maintained office supplies and inventory control under supervision of department office manager.
  • Ordered office supplies and medical equipment; monitored supply requisitions and deliveries.
  • Maintained warehouse inventory and administered all office supplies.
  • Developed/implemented new streamlining procedures for ordering office supplies.
  • Obtained organized/distributed/replenished all office supplies within the department.
  • Conducted bi-monthly inventory to maintain unit office supplies.
  • Monitored and ordered office supplies and stationery.
  • Requisitioned office supplies and classroom materials.
  • Organized and monitored department office supplies.
  • Performed administrative functions that included preparing correspondence, filing, faxing, e-mail, mail distribution, and ordering office supplies.
  • Coordinate and arrange all departmental purchases (office supplies, business meeting supplies for events, and social lunch meetings).
  • Order all office supplies, coordinate and manage key inventory control, assist with all new hires and office moves.
  • Maintained inventory of office supplies and lab supplies* Assembled binders and booklets for presentations, meetings, and training.
  • Answered phones, greeted clients, maintained front office/lobby, maintenance requests and ensured office supplies were in stock.

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2. Constituent Correspondence

high Demand
Here's how Constituent Correspondence is used in Staff Assistant jobs:
  • Provided insights and expertise to maintain a productive effective working environment, with strong focus on critical constituent correspondence.
  • Supervised external communications program, including constituent correspondence and social media.
  • Provided assistance with Member relations, legislative research and constituent correspondence.
  • Drafted responses to various constituent correspondence on behalf of Representative Scott.
  • Conducted legislative research for sound press and constituent correspondence.
  • Managed U.S. Service Academy nomination applications and drafted constituent correspondence
  • Assisted Legislative Aids in writing focused constituent correspondence.
  • Researched legislative issues and responded to constituent correspondence.
  • Handled constituent correspondence alongside the Legislative Correspondent.
  • Assisted with legislative research and constituent correspondence.
  • Tracked and responded to constituent correspondence.
  • Drafted personal and constituent correspondence.
  • Managed robust constituent correspondence program.
  • Managed all incoming constituent correspondence.
  • Drafted and edited constituent correspondence.
  • Managed all aspects of constituent mail operation, including logging, assigning, and reporting on status of all constituent correspondence.
  • Read, sorted, and coded incoming constituent correspondence; researched and wrote response to correspondence for the Congressman to sign.
  • Researched legislation; drafted memos, talking points and constituent correspondence; managed front office responsibilities; and led Capitol tours.
  • Monitored constituent correspondence and conducted US Capitol tours for constituents, VIPs and personal guests of the Senator.
  • Drafted press releases, Dear Colleague letters, constituent correspondence and assisted with the Member's newsletter.

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3. Data Entry

high Demand
Here's how Data Entry is used in Staff Assistant jobs:
  • Composed and word processed a variety of standard documentation and correspondence; performing data entry and other database updates.
  • Answered telephones, typed memos, scheduled appointments and assisted attorneys with administratively closing cases through data entry.
  • Performed data entry consisting of personal bank account information, address, and employment information for registered commuters.
  • Performed wide variety of specialized general clerical duties including data entry, formatting documents and proofreading.
  • Completed Data Entry projects by establishing and maintaining an effective and efficient records management system.
  • Maintained health database and medical records for current student population and performed data entry functions.
  • Assisted Psychology Department professors with organization, development of curriculum, and data entry.
  • Prepared incentive payments and adjustments for data entry and ensured data entered accurately.
  • Maintained extensive knowledge of appropriate computerized systems necessary for data entry and retrieval.
  • Assisted pharmaceutical department in data entry, medicine distribution, and insurance policies.
  • Performed daily data entry of patient medical information into electronic medical records.
  • Completed data entry, tracked correspondence/assignments and maintained the correspondence/assignments tracking system.
  • Coordinate data entry by quickly inputting confidential patient information and making appointments.
  • Completed everyday office data entry, creating spreadsheets and quantifying performance.
  • Gained significant knowledge in data entry and computer database maintenance.
  • Maintained several databases and assisted with confidential data entry projects.
  • Provided accurate data entry/retrieval from Oracle and Bi-Query financial databases.
  • General Administrative duties included data entry and filing.
  • Completed data entry and created spreadsheets regularly.
  • Provided data entry for identification of documents.

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4. Customer Service

high Demand
Here's how Customer Service is used in Staff Assistant jobs:
  • Demonstrated the organization's commitment to customer service by following up on calls for information on membership and educational information.
  • Provided knowledgeable customer service for Risk Management and Liability Claims, coordinated between involved parties and determined totaled-vehicle payoffs.
  • Constructed and implemented new filing and organizing systems and assisted with general office duties while providing excellent customer service.
  • Assisted management staff with customer billing projects and generated call center reports for the Circulation Customer Service Department.
  • Provided customer service to unemployment claimants which included assisting claimants in completing necessary paperwork to file unemployment claims.
  • Conferred with various customers by telephone to provide information about social services and ensured top quality customer service.
  • Provided customer service and distributed incoming mail, making special arrangements for overnight package delivery.
  • Provide high quality customer service including registration for cessation classes, cessation follow-up class.
  • Provided effective customer service to internal and external individuals by telephone or in person.
  • Served as patient/customer service representative, EEO/grievance investigator and assistant public relations coordinator.
  • Coordinated customer services by providing bilingual language support requiring oral and written translation.
  • Provide reliable communication with internal departments to achieve well--organized customer service.
  • Provide customer service, administrative and general office support to ground transportation.
  • Promoted to Assistant Resident Services Manager for outstanding performance and customer service.
  • Worked as customer service representative dealing with delayed payments and customer inquiries.
  • Maintained composure under high stress situations while providing excellent customer service.
  • Demonstrated superior customer service in interactions with external and internal clients.
  • Submitted weekly correspondence reports, customer service and agency performance reports.
  • Refined processes for tighter control over inventory and better customer service.
  • Provide outstanding customer service through clear verbal and written communications.

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5. Personnel Files

high Demand
Here's how Personnel Files is used in Staff Assistant jobs:
  • Distributed information regarding meetings and upcoming events to Commission members as well as maintained up-to-date Commission member's personnel files.
  • Coordinated orientation for summer program; maintained personnel files and evaluated job performance of program participants.
  • Maintain and provide security for academic and nonacademic personnel files and recruitment files.
  • Conducted reviews of personnel files and ensured proper safeguarding of personal information.
  • Maintain personnel files and general office responsibilities.
  • Compile and maintain confidential departmental personnel files
  • Gather data from personnel files and other supporting documents enters data into the computer to produce an employment profile.
  • Maintain and update the electronic, administrative and confidential personnel files, records, folders and database systems.
  • Carried out and followed-up on all existing personnel actions, maintained personnel files and created human resources reports.
  • Maintain trainee personnel files, including confidential evaluation and counseling records, including all peer review materials.
  • Maintained department personnel files, promotions, termination letters, distribution of payroll checks and bonus packages.
  • Assist in preparation of departmental personnel files, employee medical records, and orientation packets.
  • Support key HR processes such as, On/Off Boarding, employee verification and personnel files.
  • Monitor compliance reports and handle all personnel files for the department of 85 plus employees.
  • Assisted supervisor with personnel reference checks, prepared hiring packets, and maintained personnel files.
  • Completed data entry for all citations, updated personnel files, and payroll entries.
  • Develop requisition files, create and manage personnel files, and carryout various administrative duties
  • Transcribe interviews, maintain personnel files, and route all incoming phone calls.
  • Assist CSPAR Program Manager in the management of staff personnel files.
  • Organized, maintained, and reviewed personnel files and faculty files.

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6. Financial Statements

high Demand
Here's how Financial Statements is used in Staff Assistant jobs:
  • Prepared and/or analyzed reports, financial statements, documents, and presentations and distributed.
  • Reviewed accounting and financial statements to assess conformance to government regulations and procedural standards.
  • Analyzed/calculated various budget spreadsheets Prepared financial statements in Microsoft Excel Organized/maintained/collated personnel & financial files
  • Assisted in Financial Reporting by preparing financial statements and related footnote disclosures.
  • Calculated and prepared monthly and annual financial statements for corporate review.
  • Provided administrative support, reconciled financial statements and created reports.
  • Reviewed and reconciled financial statements and process journal vouchers.
  • Reconciled financial statements utilizing a complex budgeting system.
  • Prepared internal and external financial statements.
  • Managed and maintained executive schedules and prepared company documents to include reports, memos, letters, and financial statements.
  • Reconciled office financial statements, generated payments and/or reimbursements for sub-Contractors, DSMB, Steering Committee members as required.
  • Aided the controller in various accounting functions and assisted in the generation of financial statements and bank reconciliations.
  • Assisted in the examination of evidence supporting the amounts and disclosures in the financial statements of various organizations.
  • Offered administrative support including typing, preparation of financial statements and annual budgets to CFO and Controller.
  • Collaborate with GL Group to oversee distribution of financial statements to entire organization on a monthly basis.
  • Monitored and reconciled financial statements for land acquisitions and gift properties for the University and Health System.
  • Prepared invoices, reports, memos, letters, financial statements and various documents utilizing automated systems.
  • Produce reports, memos, letters, and financial statements for the Director of Respiratory Care.
  • Prepared reports, memos, letters and financial statements using Microsoft Word, Excel and PowerPoint.
  • Monitored and reconciled financial statements for Trinity College Academic Dean's and the Dean's Office.

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7. Staff Members

high Demand
Here's how Staff Members is used in Staff Assistant jobs:
  • Provided assistance to staff members for their presentation and documentation needs on multiple, simultaneous education consulting projects.
  • Relieved senior staff members of time consuming details attendant to office management and administrative support of program operations.
  • Assigned to the Facilities Planning Office to directly assist the Telecommunications Coordinator and other professional staff members.
  • Developed base-wide standard operating procedures, enabling consistent command operations while supporting 50 plus staff members.
  • Worked directly with Deputy Secretary to screen and interview new staff members during administration transition.
  • Assisted in tracking and monitoring projects and facilitating communication between staff members and campus clients.
  • Assist staff members military academy nominations by reviewing applications and coordinating interviews.
  • Researched congressional legislation on a variety of policy topics for staff members.
  • Trained other staff members in various custom Westinghouse database management systems.
  • Provided administrative support to staff members in a financial organization.
  • Answer questions concerning departmental or divisional activities from staff members.
  • Provided temporary administrative support for faculty and staff members.
  • Maximized staff performance by assisting staff members' personal projects
  • Supervised administrative secretary and several part-time student staff members.
  • Administered office equipment to staff members located off-site.
  • Assisted site director and other staff members with the educational needs of school age children in before and after school programs.
  • Answered phones, assisted callers and take complete and accurate message and/or transferring caller to staff members with personal voice mail.
  • Received phone calls and visitors from within and outside the immediate organizational unit and routed calls to the appropriate staff members.
  • Assisted with Open Enrollment to determine eligibility of staff members, plan elections and track staff member past and present elections.
  • Research writer for departmental safety policy, other personnel policies, and procedural protocols, on behalf of senior staff members.

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8. Phone Calls

high Demand
Here's how Phone Calls is used in Staff Assistant jobs:
  • Utilize effective communication skills by professionally answering patient phone calls utilizing UT Southwestern PROS concepts.
  • Prepare extensive travel itineraries to overseas destinations and oversee incoming e-mails and phone calls.
  • Self-educated on medicare and medicaid legislation to better answer constituent phone calls.
  • Handled confidential phone calls regarding initial and ongoing fraud investigations.
  • Received and prioritized incoming correspondence and phone calls.
  • Provide front office support by taking phone calls, filing, copying, faxing, and delivering paperwork to other offices.
  • Assisted in organizing, filing, and conducting administrative paper work while attending to guests and answering and directing phone calls.
  • Communicated with policyholders via telephone and written correspondence, including answering incoming telephone phone calls, and making outgoing phone calls.
  • Answered incoming phone calls in the absence of other employees in the section, received messages and passed information as needed.
  • Assisted main office staff employees with making copies, faxes, answering phone calls, as well as delivering urgent messages/documents.
  • Helped complete a 40,000 auction, answered phone calls, organized items and communicated with potential members attending the event.
  • Performed administrative and clerical duties; such as faxing, photocopying filing, answering phone calls, and updating spreadsheets.
  • Answer phone calls and answer questions to the best of abilities and direct calls to the appropriate individuals or office.
  • Answer phone calls and direct calls to appropriate parties or take messages by executives, committees and boards of directors.
  • Assisted with administrative duties of the office such as answering phone calls, greeting customers, receiving and sending faxes.
  • Monitor, retrieve, sort, prioritize and respond appropriately to phone calls, emails, faxes and mail.
  • Answered incoming phone calls and transferred to the proper person or Took messages for doctors, nurses, etc.
  • Provide all daily functions from phone calls, to emails, updating spreadsheets, and gathering information to compile.
  • Received, researched, and responded to constituent concerns through fax, letter, emails, and phone calls.
  • Maintained all general office duties filing, phone calls, maintained handout literature regarding the district and the House.

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9. Travel Arrangements

high Demand
Here's how Travel Arrangements is used in Staff Assistant jobs:
  • Provided staff support for busy executives, responsible for all phases of controversial airport redevelopment, including scheduling travel arrangements.
  • Coordinated logistics for guest faculty, including managing travel arrangements and financial documents for all meetings and conferences.
  • Provided assistance to Director including calendar coordination, travel arrangements and preparation of routine correspondence and background documents.
  • Prepared documents needed for the teams and coordinated the travel arrangements and reimbursements for Teacher Education State Certification.
  • Performed data entry, documentation, financial reconciliation, invoicing, and travel arrangements for instructors/independent contractors.
  • Calendar management, meeting schedules, travel arrangements, time management and professional interaction were daily requirements.
  • Performed all administrative responsibilities including travel arrangements, copying, mailing, updating information, and filing.
  • Coordinated large meetings and conferences including facilities accommodation and travel arrangements for staff members representing the organization.
  • Acted as Executive Assistant to manage complex international travel arrangements for multiple professors and senior leaders.
  • Scheduled and organized public meetings which included assisting Bureau Chief and Professional Engineers with travel arrangements.
  • Scheduled travel arrangements, organized and scheduled meetings, created various business correspondence and engineering documents.
  • Coordinated travel arrangements, maintained daily and weekly efficiency reports for managers and corporate office.
  • Generated domestic and foreign travel arrangements and expense folders including proprietary information necessary for trips.
  • Coordinated domestic and international travel arrangements, including booking airfares, hotels and car rentals.
  • Maintained calendar and make travel arrangements for supervisor, scheduled/reserved boardrooms and prepared for meetings.
  • Coordinated travel arrangements; established appointments, meetings and speaking engagements for principal investigators.
  • Coordinated all necessary travel arrangements on a weekly basis including airfare and hotel reservations.
  • Coordinated travel arrangements for government officials and international visitors and maintained travel control records.
  • Provide assistance with travel arrangements, expense reimbursements, calendar management, presentation assistance.
  • Coordinated heavy travel arrangements and prepared expense reports through FedTravel and E2 Travel Solutions.

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10. Front Desk

high Demand
Here's how Front Desk is used in Staff Assistant jobs:
  • Managed year-round firm internship program and front desk administrative assistant.
  • Front desk administrator for incoming Syracuse community members.
  • Worked in the front desk/reception area during peak times or on a back-up basis providing information to current and/or potential students.
  • Operated front desk at Student Services, duties included public reception, answering telephones, and providing direct customer service.
  • Front desk coordinator for Active Student Services area providing initial contact for students and visitors via phone and in person.
  • Run the front desk, answering phones and working the switchboard utilized by the five offices owned by the firm.
  • Assisted students at front desk with scheduling tutoring appointments ran statistical reports, edited time slips and reconciled budget.
  • Perform all front office duties: Scheduling, checking in, front desk & additional duties as assigned.
  • Completed clinical front desk administrative duties as well as appointment and clinical patient scheduling, and medical chart maintenance
  • Managed front desk, met with constituents and interest groups, oversaw incoming communications, coordinated intern duties.
  • Maintain full functions of the front desk, assisting employees, visitors, and instructors with general information.
  • Acted as first point of contact at the front desk, registered new patients and verified insurance coverage.
  • Run the Front Desk for Student Services, Inputting immunizations and assisting the registrar with private information.
  • Attended to the front desk, maintained a positive study environment, and organized and shelved books.
  • Staffed the front desk of the History Center Museum and provided staff support to History Center personnel.
  • Controlled front desk operations, appointments, phone and reception exchanges, and technical computer assistance.
  • Front desk receptionist for a company that manages the infrastructure for roadways and bridge improvement programs.
  • Serve as the point of contact for patients, nurses, and front desk clinical staff.
  • Front desk clerk; answered phones, verified membership, and assisted with new membership orientation.
  • Performed as front desk secretary and assistant to professors and graduate students for the Philosophy Department.

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11. Special Projects

high Demand
Here's how Special Projects is used in Staff Assistant jobs:
  • Provided administrative and other staff support for special projects such as: coordination preparation and dissemination of information on assigned activities.
  • Performed special projects as requested by supervisory and senior executive staff related to government contracting and business development programs and resources.
  • Work independently on special projects, research and initiate actions pertaining to operational issues and independently resolve action processing issues.
  • Served as back-up/substitute for other department administrative support as needed and do special projects as assigned.
  • Helped oversee complex activities in office business operations, including special projects.
  • Assist in developing and implementing special projects for conferences and ministerial meetings.
  • Analyzed campus funding requests, vocational education proposals and other special projects.
  • Assisted conservation staff with public education and additional special projects as needed.
  • Assisted with special projects and developed creative solutions complete with documentation.
  • Plan and lead special projects regarding administrative or program operations.
  • Assisted General Counsel with special projects including monitoring appropriations legislation.
  • Collaborated with President's administrative team on special projects.
  • Provided administrative support to additional special projects as requested.
  • Conducted daily administrative duties and directing special projects.
  • Provided assistance with generating correspondence and special projects.
  • Reported directly to supervisor on special projects.
  • Worked independently to complete special projects.
  • Performed special projects for Supervisor.
  • Perform other duties either as assigned or as necessary for regular or special projects undertaken by the division using own initiative.
  • Examined and developed a variety of background information for use in presenting factual and statistical data for special projects and/or reports.

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12. Special Events

high Demand
Here's how Special Events is used in Staff Assistant jobs:
  • Assisted Director of Special Events through personal document management, collateral preparation for meetings, and contacting with internal departments.
  • Assisted with special events including organizing event logistics, catering, securing facilities and creating invitations.
  • Coordinated conferences, special events and catering setup for meetings between visiting government/customer/vendors and company members.
  • Worked closely with the Division 38 Facilities Manager and Division Administrator in coordinating facilities/safety/special events.
  • Provided executive calendar organization, coordinated/scheduled meetings, conferences, teleconferences and special events.
  • Organized and coordinated special events, including a retirement ceremony.
  • Assisted director with coordinating special events and scheduled all appointments.
  • Planned and advertised special events for Curtis children and community
  • Planned and delegated personnel for special events and celebrations.
  • Planned and coordinated special events for administration and teachers.
  • Prepared travel orders and hotel accommodations for special events.
  • Coordinated domestic and international travel and special events.
  • Provide assistance for organizational special events.
  • Coordinated special events/meetings and recognition.
  • Manage concessions for special events for the former, assisting with the physical process of canning craft beer for the latter.
  • Researched, analyzed and prepared pertinent data incidental to reports, meetings special events, and ongoing projects of the office.
  • Enter all data and work orders, coordinate and schedule conference rooms and any applicable after hours work or special events.
  • Maintained procedures for special events, personnel, by-laws, data for quarterly financial reports and other projects as needed.
  • Assist with planning and coordination of special events such as golf tournament, gala, distinguished speaker series and auctions.
  • Managed office and served as a liaison between various departments * Coordinated meetings, conferences, lectures and special events.

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13. Expense Reports

high Demand
Here's how Expense Reports is used in Staff Assistant jobs:
  • Prepared lobbyist computerized expense reports; effectively and accurately maintain travel schedules for division lobbyist.
  • Coordinated travel arrangements through Concur, prepare authorizations and review expense reports.
  • Managed calendars, processed departmental expense reports, and administered airline reimbursements.
  • Audited/reconciled regional expense reports for accuracy and compliance to corporate policy.
  • Prepared and submitted all personal and managerial expense reports.
  • Prepared travel expense reports and disbursement requests for faculty.
  • Completed expense reports and other necessary financial forms.
  • Prepared travel expense reports and provided database support.
  • Prepared monthly operating expense reports for management.
  • Use Microsoft Excel to create and analyze monthly status reports, expense reports, and forms to ensure goals are met.
  • Prepare various budget related documents for signature approval; expense reports, check request, travel requests, and accruals.
  • Managed Vice Presidents' calendars, make appointments, arrangements of presentations, travel & expense reports, meeting arrangements.
  • Prepared expense reports; Maintained employee time and attendance using AUTOTA; ran reports using SABRE DECS & RES.
  • Received and processed foreign and domestic travel expense reports to properly reimburse travelers while charging expenses to appropriate projects.
  • Maintained and prioritized daily tasks and projects including: Call logs, appointments, Expense reports and general Errands
  • Generated reports, carried out multiple projects, prepared and monitor invoices, as well as expense reports.
  • Prepare budget reports, cost and labor accounting, update weekly capital budget reports and expense reports.
  • Ordered supplies, produced expense reports, researched, recommended, and assisted Managers within GTE departments.
  • Prepare travel arrangements and process expense reports for Director of Research Operations and the project management team.
  • Initiate, approve and post expense reports that include corporate card transactions to Duke's General Ledger.

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14. Powerpoint

high Demand
Here's how Powerpoint is used in Staff Assistant jobs:
  • Prepared briefing materials and presentations; responsibilities included research, editing, creating PowerPoint presentations and back-up material.
  • Designed bulletins in Microsoft Publisher, Created PowerPoint presentations and edited/proofed videos & songs for services.
  • Prepared logistics for Industry/Client report presentations such as preparing presentation materials in PowerPoint.
  • Prepared presentations and correspondence for the president using Microsoft PowerPoint and Word.
  • Designed PowerPoint Presentations to highlight project status updates for construction projects.
  • Transcribed and formatted professional electronic presentations, utilizing MS PowerPoint.
  • Maintained an up-to-date department organizational chart using OrgPlus and PowerPoint.
  • Prepared documents needed for meetings, including PowerPoint presentations.
  • Created the general orientation PowerPoint presentation for Antioch volunteers.
  • Developed and created PowerPoint presentations and departmental forms.
  • Prepare presentations/overheads from PowerPoint for manager and staff.
  • Prepared PowerPoint presentations for monthly staff meetings.
  • Prepared presentations for meetings via Microsoft PowerPoint.
  • Prepared PowerPoint presentations and Excel spreadsheets.
  • Designed and assisted with PowerPoint presentations.
  • Prepared PowerPoint presentations for each meeting.
  • Used Microsoft Office (Excel, Word, PowerPoint, Lotus Notes, and Access) to process documents and graphs.
  • Assisted with coordination of annual 3-day post-graduate course, including logistics, and compilation and editing of presenter PowerPoint presentations.
  • SUPPORT - Supported the Manager and Management Analysts in activities such as reports, financial analysis, and PowerPoint presentations.
  • Create and maintain confidential monthly Management meeting PowerPoint presentations, run daily Purchasing reports using Oracle and MS Excel.

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15. Human Resources

average Demand
Here's how Human Resources is used in Staff Assistant jobs:
  • Prepare written communication of eligibility for promotions for review by Human Resources and University Hospital of Brooklyn Financial Services before processing.
  • Coordinated annual departmental symposium and special events; departmental international visa issues; human resources; and electronic room scheduling.
  • Provided oversight and management support to functions such as information technology, human resources and internal financial functions.
  • Coordinated faculty performance evaluation process; maintain and process Human Resources required forms and documentation.
  • Coordinated assigned payroll affidavits with policies and procedures with Human Resources and Accounting.
  • Designed business unit reorganization, improved process flow and cross-utilization of human resources.
  • Manage human resources responsibilities for department research and administrative personnel.
  • Assisted Human Resources Events Coordinator by providing administrative support.
  • Performed human resources support by scheduling and conducting interviews.
  • Interfaced with Human Resources Department and upper level management.
  • Ensured performance evaluations were submitted to Human Resources.
  • Coordinated with human resources interviews of prospective candidates,
  • Provided administrative support to the Human Resources Manager.
  • Performed role as a PBX Operator, Human Resources Assistant, Data Entry Clerk, Accounts Coordinator, and Payroll Assistant.
  • Initial point of contact for the Human Resources Division's management, and in particular, the Human Resource's Director.
  • Assist VP of Human Resources with highly competitive and dynamic internship program through correspondence with applicants, interviews, and paperwork.
  • Provided clerical assistance to the Executive Information Systems, Finance, Human Resources/Payroll, Campus Management and the Technical Team departments.
  • Provided support to the Associate Director, Deputy Director, Attorney General and Human Resources Specialists within Policy and Planning.
  • Coordinated workshops and seminars for MUSC faculty and staff for professional development in conjunction with the department of Human Resources.
  • Coordinated with human resources for on boarding of new employees and administered health, dental, insurance, FMLA benefits.

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16. Telephone Calls

average Demand
Here's how Telephone Calls is used in Staff Assistant jobs:
  • Handle incoming telephone calls and email communications to direct inquirer with direct contact or provide essential information.
  • Screened extremely high volume of telephone calls and provided information and assistance in accordance with department policy.
  • Provided administrative and secretarial support; greeted and assisted visitors and answered telephone calls.
  • Served as receptionist by greeting customers and answering/directing telephone calls.
  • Processed daily incoming and outgoing paperwork and answered telephone calls.
  • Manage incoming mail, sort and distribute incoming mail to appropriate staff; directs incoming telephone calls and respond to emails.
  • Receive office callers, telephone calls and retrieve messages from high-ranking officials, other Government, agencies and public groups.
  • Fielded telephone calls, assembled outbound mail, and delivered and received sensitive documents in a timely and confidential manner.
  • Provide excellent customer service in directing telephone calls; appropriately handle public inquiries in the center and through system communications.
  • Answered and screened telephone calls in professional manner, relayed messages, answered inquiries, and redirected calls as appropriate.
  • Screened visitors and telephone calls for supervisors in order to direct inquiries to proper person or personally respond when required.
  • Receive visitors and telephone calls, determines identity of call and purpose of call by asking appropriate pertinent questions.
  • Managed the main switchboard and referred visitors and telephone calls to control interruptions of the OD's staff.
  • Answered with grace and courtesy incoming telephone calls from family members of troops serving in Iraq and Afghanistan.
  • Receive all visitors and telephone calls, directly assisting people when appropriate and referring to others when necessary.
  • Answer telephone calls and provide the caller with information as well as forwarding calls to appropriate parties.
  • Managed the front office, including assisting visitors and responding to telephone calls and requests for information.
  • Handle in-coming telephone calls from policy holders and claimants reporting incidents, and complete initial reports.
  • Monitored telephone calls of Staff to ensure adherence to quality standards and to assist in training.
  • Provided general office support including telephone calls, filing, copies, and customer reception.

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17. Scheduling Appointments

average Demand
Here's how Scheduling Appointments is used in Staff Assistant jobs:
  • Supported office managers and staff with scheduling appointments, handling student confidential information, and processing confidential records.
  • Assist in organizing work schedules by maintaining calendars, scheduling appointments and coordinating travel arrangements.
  • Managed calendars for multiple Company Directors in Outlook scheduling appointments and meetings.
  • Aided in maintaining the office calendar and appropriately scheduling appointments.
  • Performed various administrative duties including scheduling appointments and filing.
  • Maintained scheduling appointments for on-site Managers.
  • Operate telephone to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Open and address all emails setting up meetings, scheduling appointments addressing questions, bumping clinics and so forth.
  • Perform administrative duties including answering inquires, typing and proofreading reports, preparing spreadsheets, and scheduling appointments.
  • Maintained Chair's appointment calendar, establishing priorities and scheduling appointments at own discretion.
  • Manage all incoming calls and walk-in patients by answering general questions and scheduling appointments.
  • Answer phones, complete intakes for new patients and scheduling appointments.
  • Assisted with scheduling appointments for President's & Executive Asst.to President.
  • Assisted Doctor in scheduling appointments and managed the storage of patient
  • Assist over 13 doctors in scheduling appointments for patients.
  • Staff Assistant, School of Forest Resources Supplied administration support to faculty, landowners, and volunteers, scheduling appointments.
  • Handled incoming phone calls, assisting patients in scheduling appointments, refill request, internal referral coordinator.
  • Open charts, scheduling appointments, reception, updates records, assistant parents with applications.
  • Handle patient's scheduling appointments.Comminucate prescription request to doctors and nurses.

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18. Patient Care

average Demand
Here's how Patient Care is used in Staff Assistant jobs:
  • Collaborated with other professional disciplines to ensure effective and efficient patient care delivery and also the achievement of desired patient outcomes.
  • Prepared cases for outside consultation and assisted the Pathologists in researching patient histories and gathering documentation for patient care conferences.
  • Participated in a pilot program in Patient Care Services which developed a curriculum focused on diversity and inclusion.
  • Managed clinic scheduling and facilitated clinical coverage levels with emphasis on timely patient care.
  • Composed and typed patient care correspondence, consistently ensuring grammatical correctness and accuracy.
  • Coordinate patient care with other institutional programs including discharge planning services.
  • Received and directed clinical and administrative calls regarding patient care.
  • Support Administrative Officer for Nursing/Patient Care Services (PCS), in Budget Call for following year to request funding.
  • Worked closely with clinic manager in order to develop the clinic to exceed UTSW's standards in patient care excellence.
  • Review and approve approximately 200 employees including Registered Nurses, Patient Care Associates and Unit Secretaries hours and days.
  • Played a leading role in promoting outpatient care as a more efficient and cost-effective approach to clinical operations.
  • Performed direct patient care aimed at increasing comfort, psycho, social and spiritual well-being by providing assistance.
  • Assess, plan, implement, and evaluate quality patient care in a safe and timely manner.
  • Staff Assistant/Patient Care Tech at Bethesda Behavioral Health- daily routines for patients, vitals, finger sticks.
  • Implemented patient care for up to 12 residents per section, including time management and team player.
  • Complete patient documentation, assist STNA with patient care, and provide safe and effective patient care.
  • Maintained a positive, helpful attitude when working within and outside of the patient care unit.
  • Assist Dialysis staff with patient care, daily up keep of machines, and documentation.
  • Represented UTSW through by delivering high-quality, consistent patient care to ensure positive patient experiences.
  • Scheduled nurses, unit clerks, and patient care assistants on 3 hospital units.

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19. Scheduling Meetings

average Demand
Here's how Scheduling Meetings is used in Staff Assistant jobs:
  • Maintained office calendars to include scheduling meetings, arranging appointments, reserving parking and making travel reservations.
  • Maintained calendars for Director and Deputy Director scheduling meetings based on availability.
  • Performed office duties, including answering telephones, scheduling meetings, updating database(s) and preparing international mailings.
  • Utilized MS Outlook for the purposes of scheduling meetings, managing conference room calendars, and distributing meeting communications.
  • Provide support for the LCS Director by scheduling meetings, producing cabinet agendas, quarterly reports, etc.
  • Work included scheduling meetings, program evaluations and updates, and on-site and off-site conferences.
  • Assisted in coordinating activities, scheduling meetings, arranging facilities, and notifying participants.
  • Assisted the Bureau Chief with drafting memos, scheduling meetings, and reviewing/editing documents.
  • Assisted with scheduling meetings, clerical support and other duties as requested.
  • Assist with scheduling meetings, coordinating deadlines, and implementing production goals.
  • Maintain calendar for scheduling meetings for the faculty and students.
  • Maintain Service Unit Manager calendar, arranging and scheduling meetings.
  • Performed miscellaneous tasks such as cold calling, scheduling meetings and preparing pamphlets.Responsible for data entry, maintaining files and payroll.
  • Managed a complex executive's calendar including scheduling meetings and heavy travel, conferences, trainings and group events.
  • Meet and greet of clients and visitors Scheduling meetings Answering telephones and transferring calls to appropriate staff members.

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20. Internet

average Demand
Here's how Internet is used in Staff Assistant jobs:
  • Managed multiple projects by conducting internet research and providing some website maintenance.
  • Executed new marketing technique by performing extensive internet research about public demographics.
  • Conducted extensive internet research to establish database of resources and referrals.
  • Conducted internet research to locate information on various medical school programs.
  • Entered merchandise into computer database for internet sales.
  • Advanced Microsoft Office Suite-Word, Excel, PowerPoint, Outlook, and other office equipment, and conduct internet research.
  • Resolve Windows related issues, Internet Explorer issues and other software related issues to both desktops and laptops.
  • Performed legal research for cases and articles using the Law Library, legal research programs and the Internet.
  • Research information for the public on the internet for issues that are not related specifically to our office.
  • Spearheaded the creation of a complex internet based application alert system to assist office recruitment and retention procedures.
  • Educated the use of Internet and Microsoft Office as a resource and search tool for school projects.
  • Schedule vehicles assigned for service members Skills Used Internet, Microsoft Word, Excel, Power Point.
  • Train staff on Microsoft Office, Word Perfect Programs, Microsoft Outlook and Internet when needed.
  • Integrated use of Internet sites for Literature Services functions to minimize the incomplete addresses in database.
  • Authored content to intranet and Internet web sites; developed and created other internal web sites.
  • Processed orders from internet ministry as well as media to be mailed all over the world.
  • Interviewed, hired, trained, and coordinated interns in basic duties, including Internet Quorum.
  • Conduct information-related research as needed using the Internet, professional publications, networking and other sources.
  • Managed use of internet, including but not limited to Microsoft Word & Outlook Express.
  • Drafted promotional campaign materials, including print, radio, television, and internet publications.

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21. Administrative Tasks

average Demand
Here's how Administrative Tasks is used in Staff Assistant jobs:
  • Assisted Naval Academy Summer Programs and Economics Department staff with a variety of administrative tasks in support of academic development.
  • Performed complex administrative tasks which included arranging intricate domestic and international travel and preparing detailed travel itineraries.
  • Performed a variety of administrative tasks in the office, including documenting constituent opinions and providing tours
  • Handled administrative tasks including patient registration, appointment requests and insurance verification while ensuring HIPAA standards.
  • Performed a wide variety of administrative tasks, including telephonic communications with constituents and others.
  • Conducted clerical and administrative tasks, including internal/external correspondence and generation of presentations.
  • Completed daily administrative tasks that contributed to an efficiently run day-to-day operation.
  • Assisted with constituent casework and administrative tasks, tracked and monitored legislation
  • Performed additional miscellaneous administrative tasks and answered inquiries from internal customers.
  • Perform routine administrative tasks and special projects under direction of supervisor.
  • Performed all administrative tasks associated with the facility management i.e.
  • Performed general administrative tasks to improve efficiency of office.
  • Use office equipment to complete basic University administrative tasks.
  • Complete administrative tasks such as email and telephone communication.
  • Maximized productivity by assisting staff with overall administrative tasks.
  • Handled various administrative tasks as assigned by Management.
  • Performed administrative tasks, research, errands, office functions, and public relations tasks as StaffAssistant during various legislative sessions.
  • Required to be cognizant of and anticipate the director's needs for materials, advice, briefings and other administrative tasks.
  • Backstopped the Executive Assistant for the President and Senior Vice President of the Institute of HIV/AIDS with administrative tasks as needed.
  • Volunteered weekly to assist full-time staff with administrative tasks: cleaning animal cages, feeding animals, interacting with animals.

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22. Meeting Minutes

average Demand
Here's how Meeting Minutes is used in Staff Assistant jobs:
  • Prepare and submit administrative reports, meeting minutes and other support documentation.
  • Compiled, typed and distributed meeting minutes accordingly.
  • Typed memos and correspondence including meeting minutes.
  • Prepared professional correspondence and transcribed meeting minutes
  • Arranged and attended a variety of Departmental meetings, took the meeting minutes, and distributed minutes to all committee members.
  • Attended meetings, hearings and conferences as both participant and staff, taking notes and generating meeting minutes for archival purposes.
  • Developed typing and listening skills by transcribing meeting minutes of the administrative staff of the university on a monthly basis.
  • Created all correspondence, memos, meeting minutes, agendas, and completed research for projects for the Program Administrator.
  • Served as assistant to Chief of Staff; responsible for time management, meeting attendance and preparation of meeting minutes.
  • Coordinated multiple committees and subcommittees including preparing meeting minutes, agenda's and the dissemination of all meeting materials.
  • Assist with physician recruitment, write recruitment ads, contracting, peer reviews, compile and type meeting minutes.
  • Compose, type and transcribe correspondence, reports, meeting minutes, agendas, personnel forms, etc.
  • Prepare corporate budget, business plan, taxes, weekly financial/production/expense reports, meeting minutes and donations.
  • Attended campaign team meetings and fundraisers; Responsible meeting minutes; Assisted in answering of phones.
  • Prepared correspondence, work orders, meeting minutes as well as other documentation as required.
  • Provide routine administrative support to Senior Management Team and prepare Senior Staff meeting minutes.
  • Composed and typed correspondence such as letters, reports, meeting minutes and drafts.
  • Prepared agenda for monthly Joint Chiefs of Staff Meetings and distribution of meeting minutes.
  • Recorded and compiled board and executive meeting minutes and notes for examination and review.
  • Prepared for advisory committee and sub-committee meetings, transcribe and type meeting minutes.

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23. Government Agencies

average Demand
Here's how Government Agencies is used in Staff Assistant jobs:
  • Collected and compiled materials and information for the supervisors' use by contacting appropriate agency officials and other government agencies.
  • Respond via letter, fax and telephone to information requests from claimants and government agencies regarding unemployment insurance participation.
  • Reconciled constituent problems with government agencies and departments and foreign embassies.
  • Assigned responsibility of approximately 75 state general government agencies.
  • Managed high volume of constituent communications, and provided constituent referrals to government agencies, legislative resources, and public services.
  • Served as a liaison between the Institute, the Research Foundation - SUNY, and private foundations and government agencies.
  • Work receiving area of department that entails meeting and greeting and directing visitors from other government agencies and private sectors.
  • Attend and report on meetings of various coalitions, other associations, and government agencies on behalf of the organization.
  • Acted as a liaison with the transition office and various government agencies, political leaders, and private individuals.
  • Scheduled appointments for association members and staff with representatives of the U.S. Congress and federal government agencies.
  • Worked with federal government agencies as liaison to constituents to resolve issues and answer inquiries.
  • Researched, coordinated and prepared grant proposals and reports to private foundations and government agencies.
  • Tracked and distributed incoming correspondence from government agencies, interest groups, and citizen advocates.
  • Assisted faculty with drafting and submitting grant proposals and progress reports to various government agencies.
  • Coordinated with community and government agencies in response to constituent issues in the district.
  • Resolved problems between constituents and federal, state and local government agencies.
  • Performed daily settlement of ACH transactions for 5th district government agencies.
  • Provided critical liaison between the Secret Service and other government agencies.
  • Obtain and review documents from government agencies and private organizations.
  • Acted as a liaison between constituents and federal government agencies.

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24. Clerical Support

average Demand
Here's how Clerical Support is used in Staff Assistant jobs:
  • Managed System-office recycling program, Supervised clerical support staff; coordinated implementation of System-wide space management and work order systems.
  • Provided secretarial and clerical support to the management team, including scheduling and coordinating meetings.
  • Provided committees with clerical support including preparing and distributing committee materials and taking minutes.
  • Provided clerical support which consisted of reviewing and distributing all incoming mail and correspondence.
  • Provided clerical support for Associate Vice Chancellor/COO and Administrative Assistant.
  • Performed data entry and provided clerical support as assigned.
  • Provide clerical support to Landfill Technical Coordinator and Foreman.
  • Provided secretarial and clerical support to the Facilities Department.
  • Provide clerical support to Engineering Manager and other supervisors.
  • Provide clerical support with departmental mailings and correspondence.
  • Staffed and supervised temporary clerical support as needed.
  • Ensured effective administration and clerical support.
  • Provide administrative and clerical support for the department, to include physician orders, physician referrals, chart maintenance, Admissions.
  • Provide Clerical Support to various members of the staff; appropriate analyst or offices of the District of Columbia Government.
  • Provide clerical support to the Dean and Associate Deans via meeting notes, spreadsheets, scanning, design, etc.
  • Provided general administrative and clerical support to four officers within the branch of Community Development, Policy, and Research.
  • Worked in various clerical support positions assisting with records maintenance, filing, scheduling and other duties as assigned.
  • Use multiple office automation software with varied functions to produce a wide range of documents to provide clerical support.
  • Provided supervisory, managerial and complex clerical support in planning, directing and administering the goals and objectives.
  • Provided clerical support, including data entry, telephone reception, filing, bookkeeping and processing paper work.

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25. Appropriate Person

average Demand
Here's how Appropriate Person is used in Staff Assistant jobs:
  • Answer incoming telephone calls and provide requested information or forward questions to appropriate personnel.
  • Processed and distributed correspondence and information to appropriate persons in the office/department.
  • Evaluated soldier performance and conformance to regulations and recommend appropriate personnel action.
  • Prepared copies of all important documents and distributed to appropriate personnel.
  • Reviewed and distributed daily mail correspondence to appropriate personnel.
  • Report maintenance or equipment problems to appropriate personnel.
  • Processed and distributed incoming correspondence to appropriate personnel.
  • Forwarded necessary information to appropriate persons.
  • Receive telephone calls and use knowledge of PPQ and ODA to determine who the appropriate person is to handle the call.
  • Receive and control mail and assign items, routing them directly to the appropriate person or subordinate office for action.
  • Greeted and assisted the public to include: answering and directing phone calls and referring to appropriate personnel or courtroom.
  • Receive and screen visitors and telephone calls for department and responds to general inquiries or routes to appropriate personnel.
  • Screened and routed telephone calls to appropriate personnel, Opened and addressed each email and appropriately addressed each concern.
  • Greeted visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Staff scheduling, processed employee time cards, receive & sort incoming mail and distributed to appropriate personnel.
  • Managed and organized office filing system; Answered and directed telephone calls to appropriate personnel.
  • Greet visitors, assess their needs, and route the guest to the appropriate personnel.
  • Greet visitors, receive, answer, and refer incoming calls to appropriate personnel.
  • Reconcile billing reports, billing invoices and various reports and forward to appropriate personnel.
  • Screened 50 to 100 telephone calls daily to appropriate personnel accurately and immediately.

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26. Medical Staff

average Demand
Here's how Medical Staff is used in Staff Assistant jobs:
  • Attended Credentials Committee, Medical Executive and other meetings as required, establish professional lines of communication with Medical Staff Leadership.
  • Communicate regularly with the medical staff department heads, medical staff coordinators at Winter Haven Hospital and Regency Divisional Director.
  • Assisted Medical Staff Director and Coordinators with credentialing providers wishing to obtain medical privileges within the hospital.
  • Maintained electronic and physical files and calendar for medical staff department meetings and physician on-call schedules.
  • Learned key medical terminology to better assist Medical Staff with verifying patient records and procedures.
  • Provided customer service to all medical staff and outside credentialing agencies and medical institutions.
  • Sole administrative/executive secretarial support for the medical staff of this 120-bed community hospital.
  • Process all Medical Staff Physicians to obtain full or temporary credentialing privileges.
  • Restructured, implemented and performed medical staff service functions and credentialing program.
  • Monitored, ordered and administered client medication according to medical staff prescriptions.
  • Processed medical staff applications according to hospital by-laws and accreditation guidelines.
  • Completed initial appointment and reappointment necessary for Medical Staff Credential File.
  • Initiated privileges and medical staff appointment process towards compliance requirements.
  • Initiated privileges and medical staff appointment process.
  • Acquired knowledge of hospital policies and procedures, OSHA regulations, JCAHO standards, medical staff bylaws, and medical terminology.
  • Created a manual for the Medical Staff Assistant position to assure the new processes implemented would be maintained to HFAP standards.
  • Observed patient's physical, mental and emotional conditions and reported any change to the nursing or medical staff written reports
  • Provided liaison functions between Medical Staff Officers, committees, upper management, interdepartmental service units, and outside business/agencies.
  • Prepare annual calendar, record meeting minutes for Medical Staff Committees and facilitate changes (200+ meetings annually).
  • Verified compliance of all rules, regulations and bylaws of medical staff and hospital prior to payments being released.

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27. Office Staff

average Demand
Here's how Office Staff is used in Staff Assistant jobs:
  • Provided advice and guidance to management and office staff on regulation and guidance impacting information collection management activities.
  • Arranged travel reservations and hotel accommodations for Commissioner, Deputy Commissioner and other front office staff.
  • Managed fast-paced office staff and provide high-level administrative assistance to senior manager.
  • Greeted visitors and customers then notified department/office staff of arrivals.
  • Provided general administrative support to front office staff.
  • Maintained calendars for office staff, produced daily reports of Division activities, and prioritized and assigned usage of conference rooms.
  • Functioned as aide to Senator Mitch McConnell and Washington DC office staff, duties included various administrative research duties as needed.
  • Review and analyze cables related to transition countries and flags them for the Coordination, Deputy Coordinator and other Office staff.
  • Managed day-to-day needs of the office staff and Congress Member, including producing daily briefings and press clips.
  • Collaborated with multiple divisions, local office staff agencies and groups to provide assistant with setting up meetings.
  • Worked closely with the Educational Programs Office staff to ensure student appointment paperwork was in place each semester.
  • Field phone and mail correspondence for Branch Manager Greet customers, field personnel, and office staff.
  • Answered phones and assisted both District and Washington, D.C. office staff with daily work.
  • Completed competencies, also monitored competencies for remainder of office staff on a regular basis.
  • Scheduled travel, car rental and hotel arrangements for top level management and office staff.
  • Assisted office staff with various duties such as typing, labels, mailing invitations.
  • Demonstrate excellent ability to learn and implement office procedures as instructed by office staff.
  • Provided administrative duties to the office staff, including the vice president of communications.
  • Helped manage a fast-paced front office and provided administrative support to office staff.
  • Assist front office staff in the opening and closing of the agency.

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28. Word Processing

average Demand
Here's how Word Processing is used in Staff Assistant jobs:
  • Used advanced knowledge of various computerized systems, word processing equipment and standard software packages in performing moderately complex tasks.
  • Performed clerical computer operations using word processing, spreadsheet, database management, and other applications.
  • Proofread grant proposals by word processing and data entry operations in Medical Research/ Biology departments.
  • Prepared legal and business documents using word processing, and other administrative materials.
  • Assimilated word processing and other necessary office automation skills.
  • Perform word processing in Microsoft Word at 53 words per minute with accurate proofreading, punctuation, grammar, and editing.
  • Provide combination of administrative functions such answering telephones, typing or word processing, office machine operation, scanning and filing.
  • Provided support for managerial and sales personnel by preparing estimates and other documents using word processing, spreadsheets, and databases.
  • Prepare correspondence, reports and other documents in draft and final for using word processing software or other automated programs.
  • Performed clerical duties, such as word processing, data entry, answering phones, scheduling and filing.
  • Used computer word processing, spreadsheet, and database software to prepare reports, memos, and documents.
  • Prepare invoices, reports, memos, letter, using word processing, spreadsheet, and database.
  • Prepared reports, graphs, and other material using word processing, spreadsheet and graphics programs.
  • Organized word processing, information systems/data entry correspondence, technical and status reports, etc.
  • Provided all aspects of administrative support including word processing, filing, and telephone support.
  • Performed word processing and uses database software applications to assist in preparation of reports.
  • Prepare reports, letters, and other documents, using word processing or spreadsheet.
  • Perform complex word processing, data entry, typing, and filing.
  • Drafted correspondences, word processing, filed, faxed, data entry.
  • Coordinated projects through Word Processing, Travel and Copying centers 4.

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29. Monthly Reports

average Demand
Here's how Monthly Reports is used in Staff Assistant jobs:
  • Prepared and disseminated weekly and monthly reports to Nursing Services administration.
  • Developed and implemented cost-cutting initiatives; consolidated monthly reports.
  • Create weekly and monthly reports and processing Community Service documentation
  • Prepared monthly reports and assisted with PowerPoint presentations.
  • Compiled monthly reports on court ordered stay-away locations.
  • Developed cost-effective means of generating university-wide monthly reports.
  • Created monthly reports and prepared professional correspondence.
  • Developed monthly reports including all office expenses.
  • Created PowerPoint presentations based on monthly reports.
  • Prepared monthly reports, graphs, and performance indicators for department heads, Accounting department, and City Managers office.
  • Provided monthly reports, administrative and office support for multiple team analysts and managers in the Land Administration Department.
  • Monitored and improved 100% compliance of each Georgia retail branch to submit their monthly reports on time.
  • Handle monthly reports on status of the Federal Branches point of sale and out of warranty maintenance take-rates.
  • Generate weekly reports for Component Maintenance Manual (CMM) Editors and monthly reports for upper management.
  • Worked closely with the Credit Analyst to complete Excel spreadsheets for client's monthly reports.
  • Created weekly and monthly reports, authored website content, and monthly newsletter to clients.
  • Provide monthly reports and updates of employee expiring credentials and files for manager review.
  • Input sales and volume date on a monthly basis and help generate/prepare monthly reports.
  • Composed and distributed monthly reports and correspondence for the Sales and Marketing group.
  • Create and submit monthly reports for the Assistant Director of Public Health Department.

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30. Press Releases

low Demand
Here's how Press Releases is used in Staff Assistant jobs:
  • Write official press releases, correspondence and edit speeches for Japanese Government officials Arrange conferences and meetings with foreign governments and organizations
  • Worked with corporate affairs communications manager on development and dissemination of public policy messaging and press releases.
  • Managed communication activities including writing service bulletins, press releases, executive biographies, and newsletter articles.
  • Assisted Communications Director in developing messaging materials including speeches and press releases.
  • Compiled and designed press releases and publicity materials.
  • Composed press releases for outreach educational programs.
  • Developed and implemented the campaign s social media strategy for Facebook, Twitter, and YouTube and created and distributed press releases
  • Assist the Miami Dolphins Media Relations Department in pitching and distributing press releases to media outlets in promotion of DCC event.
  • Generated and coordinated all written communications including press releases, policy statements, speeches and news copy for the Alderman.
  • Produced press releases, fact sheets, and Parliamentary Motions informing the public on important topics of the day.
  • Aided Public Relations Director in editing of news and press releases as well as agency to agency communication.
  • Staffed meetings, attended legislative briefings, edited press releases, and managed constituent services.
  • Introduced use of a filing system for Congressman Leach's press releases and media clippings.
  • Managed the collection and distribution of testimony, press releases, and other Committee documents.
  • Responded to Congressional and Blue Dog press inquires through media advisories and press releases.
  • Drafted press releases, op-eds, and quotes for the Senator's communications team.
  • Organized press conferences, pitched stories to media and wrote press releases and statements.
  • Composed press releases created sales brochures, newspaper ads and targeted direct mail campaigns.
  • Prepared press releases, op-eds, and other materials for public distribution.
  • Drafted press releases, assisted with administrative duties, and constituent services.

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31. Daily Operations

low Demand
Here's how Daily Operations is used in Staff Assistant jobs:
  • Streamline daily operations by preparing memos/correspondence, transcribing meeting minutes/patient letters, manage files/records/documents, and inventory management.
  • Coordinated daily operations and evaluate administrative procedures to ensure accurate, efficient, and total quality management.
  • Work independently to ensure the daily operations of the department are executed accurately and efficiently.
  • Managed internal and external client relations and effectively coordinated activities to maintain daily operations.
  • Assisted staff members in daily operations and performed various administrative and clerical duties.
  • Work closely with facilities to effectively coordinate daily operations that meet building requirements.
  • Input a variety of data into Employment Security systems to facilitate daily operations.
  • Manage and coordinate daily operations for the administrative office.
  • General secretarial support for daily operations for the department.
  • Support marketing and communications staff in daily operations.
  • Run daily operations for computer-based experimental economics research lab
  • Preform daily operations including opening and closing procedures.
  • Provided leadership and oversight to daily operations.
  • Created and implemented procedures for daily operations.
  • Managed daily operations for professional staff.
  • Managed the daily operations of the office, which included planning, setting priorities and organizing the workloads for the office.
  • Assisted with the management and daily operations of the CMC-Myers Park Building under the direction of the Assistant Vice President.
  • Manage daily operations, personnel, and scheduling for recording studio, Electronic MIDI lab, and RecitalHall.
  • Monitor staffing levels for daily operations by maintaining the time and attendance records for division personnel.
  • Prepared patient orders and all required paperwork for daily operations in compliance with Joint Commission Standards.

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32. Statistical Reports

low Demand
Here's how Statistical Reports is used in Staff Assistant jobs:
  • Collect student data and analyze and prepare statistical reports based upon various criteria for submission to California University personnel.
  • Compiled and assembled program performance indicators and prepared statistical reports indicating program operations, effective and recidivism rates.
  • Authored legislative testimonies for the Director, weekly complex statistical reports and office documents for public consumption.
  • Analyzed and disseminated statistical reports to assist in monitoring and systemic recommendations of the child welfare system.
  • Prepared statistical reports for upper management, and prepared orientations seminars for new employees and residents.
  • Prepared analytic, narrative and statistical reports, feasibility studies, options papers and correspondence.
  • Provide statistical reports of cost comparison for Director/Managers, identifying areas needing immediate action.
  • Prepare numerous statistical reports regarding incoming/outgoing flights @ DFW Airport.
  • Produced and maintained monthly and quarterly manpower statistical reports.
  • Assisted Registrar in preparing statistical reports and inputting grades.
  • Process faculty evaluations and statistical reports for evaluations.
  • Generated electronic statistical reports biweekly and monthly.
  • Tabulated all Monthly and Annual Statistical Reports
  • Compiled and analyzed statistical reports.
  • Gathered statistical reports of each game
  • Type various letters, statements, narrative and statistical reports, minutes, and agendas.
  • Managed statistical reports, handled information requests with full coordination with staff and team members.
  • Collected data and prepare statistical reports for supervisor's review.
  • Prepare monthly and statistical reports and subscription mail outs.
  • Drafted financial and statistical reports for monthly meetings.

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33. Conference Calls

low Demand
Here's how Conference Calls is used in Staff Assistant jobs:
  • Reserved and organized conference calls and meetings, to include preparation and development of program communication materials.
  • Completed clerical functions including the preparation and sending communications, arranging conference calls, and scheduling meetings.
  • Coordinated conference calls and developed/managed calendars.
  • Scheduled meetings and coordinate conference calls for Associate Director with staff and other offices at departmental level and other government agencies.
  • Arranged the monthly meetings and international conference calls for the Virtual Coordinating Center for Global Collaborative Cardiovascular Research (VIGOUR).
  • Arrange conference calls and meetings, schedule space and time, while notifying participants of the topics to be discussed.
  • Prepared agendas for monthly meetings and interacted with organization's Respiratory Care Director & Chief of Service in conference calls.
  • Arrange telephone conference calls for judges including private law firms and Agency regional attorneys for environmental litigation and ADR cases.
  • Processed payments, royalties, and subcontractor invoices while setting up meetings, conference calls, and travel arrangements.
  • Promoted to assist five Senior Vice Presidents/Vice Presidents in scheduling of meetings, conference calls, and travel arrangements.
  • Organized international and domestic conference calls; arranged meeting rooms on site as well as off site locations.
  • Coordinated conference calls, meetings, and travel logistics; and, prepared lobbying documentation and other materials.
  • Maintained and organized meetings, weekly conference calls and a variety of administrative functions on a daily basis.
  • Schedule and coordinate administrative and logistical arrangements for conference rooms, conference calls, and other meeting events.
  • Identified key business plan tracking metrics, and held monthly meetings and conference calls to ensure compliance.
  • Perform a variety of key administrative functions for the office including coordinating conference calls and meetings.
  • Placed morale calls for overseas soldiers, connects callers to conference calls, and monitors alarms.
  • Maintain calendars and schedule meetings, conferences, appointments and conference calls for Chairman's staff.
  • Set up projector for presentation if necessary for such meetings and arrange conference calls when needed.
  • Coordinated and schedule meetings, conference calls, workshops and training sessions for all staff.

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34. Office Operations

low Demand
Here's how Office Operations is used in Staff Assistant jobs:
  • Operate a computer and appropriate software to perform various computer operations in support of other office operations.
  • Coordinated office operations, worked extensively with customers to upgrade policies and submit and expedite claims.
  • Organize office operations and procedures for efficient work-flow within the WIC department and other interdepartmental agencies.
  • Managed daily office operations, assisted in legislative correspondence and processed constituent inquiries.
  • Trained and supervised interns, managed front-office operations, and provided administrative support.
  • Maintain efficiency of departmental office operations while sustaining complexity and confidentiality.
  • Trained and managed interns to support overall Washington office operations.
  • Managed work flow and overall quality of day-to-day office operations.
  • Organized office operations streamlining physical and digital filing systems.
  • Managed daily office operations and inventory of equipment.
  • General office operations including correspondence, scheduling, phones
  • Supervised front office operations and records administration.
  • Implemented a training mechanism for office operations.
  • Oversee front-office operations providing impeccable customer service.
  • Managed office operations and administrative budget.
  • Organized forms, made photocopies, filed records and composed and drafted correspondence, reports and other daily office operations.
  • Initiated the complete reorganization of an out-of-date filing system to a modern system, which ensured smooth office operations.
  • Managed front office operations, supervised interns, and served as a primary contact for guests and callers.
  • Provide administrative support to the Senator's Washington DC Staff, aiding in fluid office operations.
  • Assisted with preparation of budgets, making recommendations & projections based on knowledge of office operations.

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35. Administrative Functions

low Demand
Here's how Administrative Functions is used in Staff Assistant jobs:
  • Performed office and administrative functions for new satellite office Established and maintained office functionary systems under direction of headquarters.
  • Analyzed and coordinated operational procedures relative to budgetary, procurement, personnel and administrative functions of the office.
  • Implemented business operational processes to remove inefficiencies and close gaps in administrative functions for personnel of 100.
  • Managed day-to-day office and administrative functions of an 85 member department, including elected officials.
  • Performed administrative functions, organized hearings and participated in briefings for staff.
  • Develop and implemented working policies and procedures for administrative functions of bureau.
  • Performed administrative functions and support for the Small Business Development Center supervisors.
  • Performed administrative functions and duties requiring comprehensive knowledge of assigned areas.
  • Performed office and administrative functions Established and maintained office functionary systems.
  • Performed general secretarial and administrative functions for the department head.
  • Assisted with the administrative functions associated with financial disclosure.
  • Managed office accounting and other general administrative functions.
  • Managed day-to-day administrative functions of the department.
  • Performed all general clerical and administrative functions.
  • Assume a variety of diversified administrative functions.
  • Performed general administrative functions i.e.
  • Performed routine clerical and administrative functions such as drafting correspondence, scanning, scheduling, organizing paper and electronic files.
  • Compiled and analyzed data for administrative functions such: as accounting, personnel, purchasing, and report writing.
  • Serve as Private Secretary to the Director of IDES including all secretarial and administrative functions of a confidential nature.
  • Directed all administrative functions including drafting correspondence for the Governor, the Chairman and the liaison staff member.

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36. Counsel

low Demand
Here's how Counsel is used in Staff Assistant jobs:
  • Counseled students regarding all aspects of the process of undergraduate application and enrollment for a highly selective, top-ranked university.
  • Developed, counseled and trained managers/employees regarding leave situations in accordance with state and federal requirements and company policy.
  • Performed counseling services for clients with psychological conditions under the direct supervision of a licensed mental health professional.
  • Provided academic counseling to students enrolled in program and potential students providing referrals on as needed basis.
  • Assisted the Senior Enrollment Services Counselor/Diversity with the implementation of recruitment events and programs targeting minority students.
  • Reviewed diagnostic assessments and psychological evaluations done by Licensed professional counselors as well as Licensed social workers.
  • Facilitate group therapy sessions, aftercare counseling sessions, family counseling and educational/support groups as scheduled.
  • Provided administrative support for the Coordinator of Counseling and Advising Services and Coordinator of Student Conduct.
  • Supervised social work and mental health counselor interns as they assisted in aforementioned program.
  • Counseled and motivated adolescents, administered medication, and participated in various outdoor activities
  • Counseled supervisors and employees throughout the University in grievance and disciplinary action procedures.
  • Support school counselors and special education department in all aspects of records administration.
  • Facilitated open communication between Legislative Counsel and subcommittee or member staff.
  • Communicated with opposing counsel to resolve problems with scheduling.
  • Utilized counseling techniques to assist clients with behavior modification.
  • Provided face-to-face counseling to patients on their medication therapy.
  • Provide constituent counsel as well as assisting in interdepartmental contact
  • Participated in individualized counseling for women and families.
  • Recruited and counseled prospective students for osteopathic program.
  • Counseled hiring managers regarding hiring practices and procedures.

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37. Veterans

low Demand
Here's how Veterans is used in Staff Assistant jobs:
  • Demonstrate initiative to troubleshoot and obtain resolution for difficult matters pertaining to veterans and civilians effectively and as expeditiously as possible.
  • Performed casework and associated constituent services for military, veterans, immigration and Internal Revenue matters
  • Assist Veterans Program Coordinator with additional institutional programs and activities that support student veterans.
  • Assisted and later managed all military and veterans affairs casework for Congressman Taylor.
  • Assisted constituent veterans and families in filing and appealing claims for medical and education benefits with the Department of Veterans Affairs.
  • Drafted Congressional inquiries to the Department of Defense and other federal agencies on behalf of constituent veterans and service members.
  • Front desk and office management position, coordinating with second Staff Assistant to provide support for two veterans' programs.
  • General knowledge of Federal Acquisition Regulations (FAR) and Department of Veterans Affairs Acquisition Regulations (VAAR).
  • Answered inquiries via phone, email, and fax related to Veterans Affairs benefits and veterans' scholarship program.
  • Use of audio/visual equipment to produce high quality programs to promote the mission of the Veterans Affairs.
  • Coordinated regularly with federal agencies, including the Departments of Defense, Veterans Affairs, and Army.
  • Calmed upset, angry veterans/employees in solving problems and rebuilt trust to prevent return of dissatisfied customers.
  • Drafted report language for Committee Markup, including legislation to increase veterans' access to health care.
  • Conducted interviews for the VASH Program merging HUD-Veterans Affairs Supportive Housing with Section 8 for homeless veterans.
  • Conduct weekly groups for newly referred veterans and potential landlords on the HUD VASH searching process.
  • Respond to communications from member of congress and their representative in regard to Veterans claims status.
  • Post and validate time cards in VATAS (Veterans Affairs Time and Attendance System.)
  • Aided him in navigating veterans programs that would enable him to gain benefits/assistance he needed.
  • Researched topics such as Veterans health benefits and the Low Income Home Energy Assistance Program.
  • Provided guidance and assistance to veterans and veterans' families in applying for benefits.

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38. Suite

low Demand
Here's how Suite is used in Staff Assistant jobs:
  • Maintained consumer information in StaffSuite database system.
  • Maintained C-suite calendars; scheduled appointments and meetings
  • Advanced knowledge of: MS Office Suite including word processing, Outlook, spreadsheet and presentation applications; confidential records maintenance.
  • Created print marketing materials under the supervision of the Creative Director using Adobe Creative Suite programs, including Illustrator.
  • Received visitors to the Director's suite and made sure they were comfortable during their visit.
  • Answer phones, respond to emails, print reports, use customized software and MS Office Suite
  • Prepare reports, letters, memos, and other documents using Microsoft Office Suite.
  • Ordered and replenished supplies for an office suite of more than one hundred employees.
  • Secured authorization/referrals for payment at time of patient's visit to OPD suite.
  • Created multiple daily reports for the Garrison Commander using the MS Office suite.
  • Provided Support for users upgrading Office Suite 2007 to Office Suite 2010.
  • Produced the documents, spreadsheets and graphics using MS Office Suite products.
  • Managed Medallion Guest Suites increase scheduling for after surgery care.
  • Advanced abilities utilizing MS Office suite of software.
  • Set up guest suites prior to arrival.
  • Ordered supplies for the office suite.
  • Managed Microsoft Office Suite software.
  • Provided exceptional administrative support to the RP Financial Services Technologies Used: Microsoft Office Suite including Excel and Access
  • Assist ACPM with disseminating info to CP 17 careerist- investigate methods to include in Milsuite.
  • Cleaned cabins and accomadation suites as neceassary.

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39. Peoplesoft

low Demand
Here's how Peoplesoft is used in Staff Assistant jobs:
  • Verified credentials, coordinated background screening, security/medical clearance, and updated application information though PeopleSoft database.
  • Organized and distributed monthly/weekly reports from PeopleSoft to department managers.
  • Monitored budget for expenditures, revenues and obligations in PeopleSoft.
  • Approve requisitions in PeopleSoft Financial System.
  • Distributed purchase orders in PeopleSoft database.
  • Assist the Chief of Staff on administrative matters and actions pertaining to manpower and personnel; PeopleSoft manager for the office.
  • Oversee all purchase orders/requisitions for the department using PeopleSoft 7.5 on a daily basis with little or no supervision.
  • Exported data into Excel for delivery to finance department for billing other MGH departments' PeopleSoft accounts.
  • Assisted with the training roll-out plan for the implementation of PeopleSoft 8.9 (Financial System).
  • Use of PeopleSoft HRIS for gathering service dates, leave of absence and compensation records.
  • Run overtime reports from PeopleSoft and reports for customer complaints from Business Objects SAP.
  • Assisted Student Success Coaches in keeping track of students via Cohort Lists using PeopleSoft.
  • Functioned as Timekeeper and used PeopleSoft to process staff and faculty time sheets.
  • Used PeopleSoft system nationwide for company areas with CWA and IBEW contracts.
  • Generated PeopleSoft reports for temporary, bi-weekly, and monthly employees.
  • Produced reports from the internal and the Tufts' PeopleSoft databases.
  • Process PeopleSoft vouchers, requisitions, expense reports and travel reimbursements.
  • Used PeopleSoft to submit, track and approve department purchases.
  • Entered employee data into HRIS system, PeopleSoft version 8.3.
  • Enter high school transcripts and application into the PeopleSoft system.

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40. High Volume

low Demand
Here's how High Volume is used in Staff Assistant jobs:
  • Provide a high volume of customer service and communicate effectively, often in emotional situations.
  • Distributed high volumes of mail, time critical documents and other electronic communications.
  • Interact with a high volume of center patrons while maintaining confidentiality in all aspects of client, staff and agency information.
  • Answered a high volume of phone calls, handled office telexing to international members, and maintained appropriate filing of professional documentations
  • Assisted customers with eye exams, lens and frame selection, purchases, and repairs in a high volume optical center.
  • Receive high volumes of visitors and calls throughout the day and provide quality customer service to every caller and visitor.
  • Systematized the filing of high volumes of confidential medical data, organic to the organizations unique flow of operations.
  • Complete high volumes of daily, weekly, and monthly paperwork both by hand and on the computer.
  • Skilled in answering a high volume of incoming calls while handling in-person inquiries from clients and colleagues.
  • Answered high volume of calls; operated a cash register; typed and maintained files.
  • Screened high volume of external calls for patient referrals, consultations, and return visits.
  • Schedule and manage calendar for high volume Chiropractor in wellness office with 5 professionals.
  • Backed up receptionist with walk in customers and vendors plus answering high volume calls.
  • Collected and entered high volume of confidential data from program surveys into Excel database.
  • Handled cash or card transactions at high volumes for the ticket and post office.
  • Answered a high volume phone line relating to GED and divisional programs.
  • Provide customer service and patient care for a high volume ambulatory clinic.
  • Answer a high volume of calls assisting parents with general information.
  • Maintained case files for large, high volume litigation defense firm.
  • Deliver excellent customer service to the high volume of student population.

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41. Confidential Information

low Demand
Here's how Confidential Information is used in Staff Assistant jobs:
  • Maintain confidential information which required a high level of fact, discretion and integrity in obtaining information entered for Grant submissions.
  • Coordinated with numerous city departments to solve issues important to Mayor Barrett's constituents and appropriately handled sensitive and confidential information
  • Served as the Agency Records Manager and maintained an electronic/paper filing system of confidential information.
  • Communicated and disseminated confidential information and documents regarding mission activities for FS and NRCS.
  • Perform research and prepare reports of various financial documents and confidential information.
  • Sorted, coped and filed documents with strict legal confidential information
  • Assisted the President with daily actions and maintained confidential information.
  • Entrusted with significant business and personal confidential information and documents.
  • Maintained discretion and confidence in handling sensitive and confidential information.
  • Restructured faculty curriculum vitae and helped to mail confidential information.
  • Handle confidential information regarding students who were on probation.
  • Handle proprietary and confidential information on a daily basis.
  • Handle confidential information in a professional and discreet manner.
  • Provided support for major agency functions involving confidential information.
  • Handle and transmit confidential information with appropriate safeguards.
  • Maintained office master files and confidential information.
  • Handled extremely sensitive and confidential information.
  • Maintain appropriate files containing confidential information.
  • Maintained client files and confidential information.
  • Handle employee personal and confidential information.

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42. General Public

low Demand
Here's how General Public is used in Staff Assistant jobs:
  • Provide above-average customer service to organization members as well as the general public.
  • Researched special project informational requests for supervisors and the general public.
  • Developed and maintained effective working relationships with the general public.
  • Prepare correspondence such as; No cost travel authorities, and letters responding back to the general public.
  • Acted as first point of contact for supporters, mentors participants, vendors and the general public.
  • Assisted in the creation and dissemination of human resource materials for the general public and new staff.
  • Coordinated the distribution of literature to general public, as well as brokers and brokerage firms.
  • Greet guests and general public in person or on the telephone, answer or direct inquiries.
  • Greeted members and general public, processed all incoming/outgoing mail, and answered all calls.
  • Worked with general public to identify and resolve issues with regard to infrastructure concerns.
  • Served as information source for member institutions, media, and the general public.
  • Maintained and ran the mini-golf course to best serve general public and campers.
  • Coordinated with constituents, executive officials, bureau heads and the general public.
  • Greeted and directed visitors, deliverymen, the general public and clients.
  • Provide necessary and requested information to employees and the general public.
  • Assisted in Open Records Requests made by the general public.
  • Provided assistance with agency referrals to the general public.
  • Conduct criminal history background checks for the general public.
  • Provided assistance of information to the general public.
  • Expedited research requests from members of the General Assembly,lobbyists, and general public.

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43. Committee Meetings

low Demand
Here's how Committee Meetings is used in Staff Assistant jobs:
  • Scheduled and organized physicians committee meetings, including the arrangement of equipment, presentations, and materials distribution.
  • Performed several departmental and interdepartmental duties including scheduling staff and committee meetings and taking minutes.
  • Represented Patient Financial Services management team at internal committee meetings and provider meetings.
  • Communicated with Board of Directors regarding monthly committee meetings.
  • Scheduled department/committee meetings and maintained meeting documentation.
  • Prepare paperwork for Curriculum Committee meetings.
  • Organized and coordinated committee meetings.
  • Maintained the corporate books, and resolutions as a result of monthly board meetings, and committee meetings.
  • Provided primary administrative support to three council and committee meetings, responsible for all logistical arrangements for meetings.
  • Prepare agendas, attend Radiology Residency Program Committee Meetings and produce minutes from those meetings.
  • Attended pharmacy, clinical and committee meetings as requested in order to record minutes.
  • Attended and recorded minutes for the CRA Board and the CRA Advisory Committee Meetings.
  • Helped staff House Appropriations Committee meetings and markups and assisted with appropriations requests.
  • Facilitated Board of Chief's, Director's and Finance Committee meetings.
  • Planned and coordinated materials for board/staff and committee meetings and department events.
  • Provided beverage service and materials for board meetings, and committee meetings.
  • Ensured committee actions were documented and recorded the minutes of committee meetings.
  • Take minutes for Radiation Safety and Animal Care and Use Committee Meetings.
  • Organized general faculty and committee meetings, taking minutes as needed.
  • Directed record keeping operations, answered phones and prepared committee meetings.

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44. Storage Areas

low Demand
Here's how Storage Areas is used in Staff Assistant jobs:
  • Maintained and assured the security of all Services and storage areas at all Consortium sites.
  • Organize activity rooms and storage areas and get/return equipment to these locations when needed.
  • Moved stock items from storage areas.
  • Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas.
  • Take and record temperature of food and food storage areas such as refrigerators and freezers.
  • Make sure all storage areas are tidy and all products are stored appropriately.

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45. Technical Support

low Demand
Here's how Technical Support is used in Staff Assistant jobs:
  • Performed a diverse range of organizational tasks including inventory management, direct mail membership campaigns and technical support.
  • Led telephone system implementation, conferring with vendors and providing troubleshooting and technical support throughout.
  • Facilitated in organizing, compiling meeting documentation, and providing technical support.
  • Keep Knowledge Base of technical support resources and troubleshooting documentation.
  • Provided administrative support to group of eight technical support engineers.
  • Provided personal office website content and technical support.
  • Provided outstanding customer technical support.
  • Assist the Chief and Branch Personnel by providing clerical and technical support to a large staff of professional and technical personnel.
  • Provided technical support to end-users of Microsoft Office applications such as Outlook, Excel, Word, Access and Windows.
  • Provided technical support to the Deputy Executive Director and Executive Director in monitoring compliance by licensees sanctioned by the Board.
  • Assisted senior field engineer in providing technical support to clients on a range of Windows client and server products.
  • Provided technical support for the department; to include: copier troubleshooting, printer troubleshooting and installation, etc.
  • Provide technical support to the area administrative offices with regard to Plan, system, or administrative procedures.
  • Provided technical support as camera/audio person, setting up projectors and microphones as on site lead tech.
  • Provided technical support for Adolescent Medicine and Young Parents Program staff, including hardware and software issues.
  • Provided Tier 1 technical support by phone and coordinated support functions that required Tier 2 level support.
  • Provide technical support to other users pertaining to the proper operation of equipment and/or software programs.
  • Provided on-site technical support for national media launch activities and fielded questions from the automotive press.
  • Served as on-site technical support for all firm-owned and private devices including laptops and Blackberries.
  • Progressed to Team lead of a technical support call center for over 10,000 campus customers.

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46. Computer System

low Demand
Here's how Computer System is used in Staff Assistant jobs:
  • Collected and maintained complete patient data and entered data into computer system, ordered medical records and maintained filing system.
  • Gathered information about patients and input the information into special computer system for future reference.
  • Input all requisitions for purchasing new computer systems for academic departments and supporting documentation.
  • Analyzed user needs and reviewed applicable new technologies/developed detailed computer system design requirements.
  • General duties ranged from maintaining computer systems and bookkeeping to directing visitors.
  • Analyzed applications for diagnostic results, entered results into computer system.
  • Process domestic and international time-sensitive materials using the FedEx Computer System.
  • Logged work completed into the hospital proprietary computer system.
  • Processed updates to demographic information on computer system.
  • Monitored baggage computer system for malfunctions.
  • Maintain computer systems and confidential records.
  • Utilized thorough knowledge of DTE and DCE equipment (computer systems, routers, servers, etc.).
  • Entered legal and penal codes and client information into computer system in order to process daily criminal filings.
  • Entered invoicing totals and driver's mileage into the computer system and maintained invoice totals in the warehouse.
  • Handled maintenance requests of office equipment; handled filing, computer systems, and continuous client relations.
  • Work with our computer system, Banner, daily to assist the students and also other employees.
  • Entered sick-calls into Sabre computer system, also answered phones, faxed, scanned and copied documents.
  • Worked with several computer systems including but not limited to Word, Excel, and Outlook.
  • Utilized an operated computer systems and devices, telephone, standard office equipment as needed.
  • Provided support in the developing, testing and maintaining of numerous human resource computer systems.

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47. Duke

low Demand
Here's how Duke is used in Staff Assistant jobs:
  • Send outside specimen slides received to Pathology Department with orders appropriately entered for review by Duke pathologists.
  • Interacted with Duke IRB ensuring compliance with protocol guidelines and requirements of regulatory agencies.
  • Provide responsible administrative and secretarial duties to Duke Human Resource departmental staff.
  • Processed and entered patient insurance information into Duke Health Information System.
  • Supervised the renovation of Duke-owned home.
  • Increase access and use of resources, opportunities, and supports for professional development to thrive at Duke and beyond.
  • Respond to patients' requests, triage patient calls, track clinic notes, faxing to referring physicians outside Duke.
  • Work with Duke Card Office representative to process badges for new students and request building access for new students.
  • Reconcile procurement card statements and process on the Duke WORKS system, applying the appropriate cost centers.
  • Prepared and processed travel expense forms and accounts payable requisitions, as dictated by Duke University policy.
  • Coordinate social activities and provide tours of SEAL Lab and Duke Campus to visiting guest.
  • Managed the incoming gifts, pledges and naming opportunities for the new Duke Learning Center.
  • Participated in and supported carrier readiness programs and workshops designed for employers and Duke Students.
  • Researched and developed articles for the Duke University campus employee newsletter, The Duke Dialogue.
  • Escorted Duke's students to the classroom where Representatives discuss and demonstrated their presentations.
  • Coordinated meetings for various committees linking faculty at the Duke and Beaufort campuses together.
  • Maintained medical reports, charts and correspondence for Duke Pain Clinic administrative office.
  • Handle communications with individuals at all levels in and outside of Duke University.
  • Monitored and maintained data base for revenues and expenses for Duke rental property.
  • Used Duke's SPS and R/3 system to gather data and generate reports.

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48. Sharepoint

low Demand
Here's how Sharepoint is used in Staff Assistant jobs:
  • Consolidated many electronic forms and the department's documentations into a centralized location in SharePoint.
  • Implemented tracking system and automatic notification of committee decisions on projects in SharePoint.
  • Managed electronic audit database utilizing both Access and SharePoint systems.
  • Maintained and updated itinerary calendar in SharePoint.
  • Served as webmaster for HCO website and SharePoint, adding, deleting or updating material that is posted to the site.
  • Maintain branch SharePoint site to include editing design and content features, adding new employees, and ensuring accurate site records.
  • Identify central repository for monthly production calendar for (Outlook, SharePoint and Shared folders) within the Analysis Division.
  • Served on a year-long project team to migrate the company's Intranet site from ColdFusion to a Microsoft SharePoint platform.
  • Receive survey data information from VANA sites and place in SharePoint by creating PDF files for each submitted questionnaire.
  • Worked with the administrative assistant on adding and editing updates to the divisional collaboration site, using SharePoint.
  • Maintain: various email distribution list, Administrative Manager's calendar and the SharePoint site for the department.
  • Utilize Outlook and SharePoint calendars and contacts to assist I&AR in scheduling and arranging meetings.
  • Worked closely with key staff and IT to build SharePoint electronic file system for office.
  • Updated, customized, monitored and provided support for division intranet and SharePoint sites.
  • Process travel vouchers, enter purchases into SharePoint and handle confidential and sensitive information.
  • Verify Kentucky Emergency Management possession of approved TAB Q-7 plan on SharePoint site.
  • Take minutes and place them into SharePoint site in the requested format.
  • Created and maintained a Non-Compliance report using SharePoint, monthly.
  • Provided administrative and maintenance support to the office SharePoint site.
  • Managed CA/PPT HQ SharePoint site; automated SharePoint tasking system.

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49. Staff Support

low Demand
Here's how Staff Support is used in Staff Assistant jobs:
  • Communicated policy positions and coordinated correspondence to constituents Provided staff support for Senate Committee on Foreign Relations
  • Provided clerical-administrative staff support to potential customers.
  • Provided staff support to the chief executive officer of a national non-profit organization having a focus on child advocacy services.
  • Served as assistant to the Senior Vice President of corporate communications and delivered staff support to communications and marketing staff.
  • Provided staff support to the Head of the Psychology Department in working with students to plan and schedule classes.
  • Provided staff support to the Reference Committee secretaries for the Annual and Interim meetings of the House of Delegates.
  • Provided a wide variety of administrative and staff support services that ensured a smooth operation within a hospital unit.
  • Staff support at representative's meetings, particularly on health care, education, and meetings with press.
  • Provided research and staff support to senior staff and worked on projects for Chief of Staff.
  • Provided staff support to all NSSAR departments and personnel, primarily in the Merchandise Department.
  • Interfaced with Product Management, Staff support and/or Business Units to evaluate the training scope.
  • Provided staff support to the Director of Alumni Programs and alumni relations' staff.
  • Performed staff support duties including telephone reception and arranging travel and meetings.
  • Provided comprehensive staff support to the senior manager of engineers and programmers.
  • Provided staff support to the Political, Communications and Finance department.
  • Provided staff support to training managers supporting the five international groups.
  • Performed staff support work and established and maintained office files.
  • Provide staff support for the court's legal section.
  • Provided all aspects of staff support to Rep. C.W.
  • Maintained Outlook professional and personal calendar scheduling for VP/Directors.Provided staff support to all employees under the Ambulatory umbrella.

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50. Legislative Staff

low Demand
Here's how Legislative Staff is used in Staff Assistant jobs:
  • Worked collaboratively with Legislative Staff and the Administrative Assistant to the Representative to complete legislative research and craft correspondence.
  • Served as personal assistant to the Congressman and provided general secretarial support to administrative assistant and legislative staff.
  • Monitored legislation and provided basic analysis for legislative staff on expected result of implementing legislation into public law.
  • Supported senior-level legislative staffers on various projects related to policy positions, proposed legislation and general research.
  • Coordinate State-wide governmental conferences, meetings and workshops with legislative staff and government officials.
  • Managed and coordinated overall constituent inquiry volume in support of legislative staff.
  • Managed constituent requests and supported legislative staff in completing time critical tasks.
  • Drafted correspondence to constituents and assisted legislative staff in researching policy.
  • Collaborate with legislative staff in completing various research-based tasks.
  • Assisted legislative staff with programmatic budget requests.
  • Answered large number of daily phone calls from constituents about current legislative topics; conveyed to legislative staff the overall mood.
  • Conducted research for the legislative staff detailing specific policy proposals dealing with foreign trade, economic, and banking affairs.
  • Drafted legislative correspondence on an array of federal issues and worked with the legislative staff to target various demographic groups.
  • Helped Legislative staff respond to constituent correspondence via phone and mail Provided the Senator with transportation to and from all events
  • Answer constituent mail and e-mail in using both form and individual responses, in coordination with the legislative staff.
  • Assisted legislative staff with necessary research, drafted response letters, and assured correspondence was sent in timely manner.
  • Supported legislative staff through policy research and development, utilizing various tools to include the Library of Congress.
  • Worked with legislative staff to translate and draft letters in Spanish and communicated with Spanish-speaking constituents on casework.
  • Updated senior legislative staff on issues related to security, taxes, business, and government affairs.
  • Composed letters with legislative staff on health, education, defense, justice and social issues.

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20 Most Common Skill for a Staff Assistant

Office Supplies16.4%
Constituent Correspondence13.5%
Data Entry9.4%
Customer Service7.3%
Personnel Files7.2%
Financial Statements7%
Staff Members6.6%
Phone Calls4.9%

Typical Skill-Sets Required For A Staff Assistant

RankSkillPercentage of ResumesPercentage
1
1
Office Supplies
Office Supplies
13%
13%
2
2
Constituent Correspondence
Constituent Correspondence
10.7%
10.7%
3
3
Data Entry
Data Entry
7.5%
7.5%
4
4
Customer Service
Customer Service
5.8%
5.8%
5
5
Personnel Files
Personnel Files
5.8%
5.8%
6
6
Financial Statements
Financial Statements
5.6%
5.6%
7
7
Staff Members
Staff Members
5.2%
5.2%
8
8
Phone Calls
Phone Calls
3.9%
3.9%
9
9
Travel Arrangements
Travel Arrangements
3.7%
3.7%
10
10
Front Desk
Front Desk
2.8%
2.8%
11
11
Special Projects
Special Projects
2.2%
2.2%
12
12
Special Events
Special Events
2.1%
2.1%
13
13
Expense Reports
Expense Reports
1.9%
1.9%
14
14
Powerpoint
Powerpoint
1.7%
1.7%
15
15
Human Resources
Human Resources
1.7%
1.7%
16
16
Telephone Calls
Telephone Calls
1.4%
1.4%
17
17
Scheduling Appointments
Scheduling Appointments
1.3%
1.3%
18
18
Patient Care
Patient Care
1.2%
1.2%
19
19
Scheduling Meetings
Scheduling Meetings
1.1%
1.1%
20
20
Internet
Internet
1.1%
1.1%
21
21
Administrative Tasks
Administrative Tasks
1.1%
1.1%
22
22
Meeting Minutes
Meeting Minutes
1%
1%
23
23
Government Agencies
Government Agencies
1%
1%
24
24
Clerical Support
Clerical Support
0.9%
0.9%
25
25
Appropriate Person
Appropriate Person
0.9%
0.9%
26
26
Medical Staff
Medical Staff
0.9%
0.9%
27
27
Office Staff
Office Staff
0.9%
0.9%
28
28
Word Processing
Word Processing
0.9%
0.9%
29
29
Monthly Reports
Monthly Reports
0.8%
0.8%
30
30
Press Releases
Press Releases
0.8%
0.8%
31
31
Daily Operations
Daily Operations
0.7%
0.7%
32
32
Statistical Reports
Statistical Reports
0.7%
0.7%
33
33
Conference Calls
Conference Calls
0.7%
0.7%
34
34
Office Operations
Office Operations
0.7%
0.7%
35
35
Administrative Functions
Administrative Functions
0.6%
0.6%
36
36
Counsel
Counsel
0.6%
0.6%
37
37
Veterans
Veterans
0.6%
0.6%
38
38
Suite
Suite
0.6%
0.6%
39
39
Peoplesoft
Peoplesoft
0.6%
0.6%
40
40
High Volume
High Volume
0.6%
0.6%
41
41
Confidential Information
Confidential Information
0.5%
0.5%
42
42
General Public
General Public
0.5%
0.5%
43
43
Committee Meetings
Committee Meetings
0.5%
0.5%
44
44
Storage Areas
Storage Areas
0.5%
0.5%
45
45
Technical Support
Technical Support
0.5%
0.5%
46
46
Computer System
Computer System
0.5%
0.5%
47
47
Duke
Duke
0.5%
0.5%
48
48
Sharepoint
Sharepoint
0.5%
0.5%
49
49
Staff Support
Staff Support
0.5%
0.5%
50
50
Legislative Staff
Legislative Staff
0.5%
0.5%

31,163 Staff Assistant Jobs

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