Senior Operations Training Instructor
Staff development coordinator job in Ontario, NY
Who We Are
As the nation's largest producer of clean, carbon-free energy, Constellation is focused on our purpose: accelerating the transition to a carbon-free future. We have been the leader in clean energy production for more than a decade, and we are cultivating a workplace where our employees can grow, thrive, and contribute.
Our culture and employee experience make it clear: We are powered by passion and purpose. Together, we're creating healthier communities and a cleaner planet, and our people are the driving force behind our success. At Constellation, you can build a fulfilling career with opportunities to learn, grow and make an impact. By doing our best work and meeting new challenges, we can accomplish great things and help fight climate change. Join us to lead the clean energy future.
Total Rewards
Constellation offers a wide range of benefits and rewards to help our employees thrive professionally and personally. We provide competitive compensation and benefits that support both employees and their families, helping them prepare for the future. In addition to highly competitive salaries, we offer a bonus program, 401(k) with company match, employee stock purchase program comprehensive medical, dental and vision benefits, including a robust wellness program paid time off for vacation, holidays, and sick days and much more.
Expected salary range of $135,000 to $150,000, varies based on experience, along with comprehensive benefits package that includes bonus and 401(k).
Primary Purpose of Position
Demonstrates mastery of skills and extensive subject matter knowledge in carrying out assignments associated with the analysis, design, development, implementation, evaluation, and proposed modification of plant specific nuclear licensed Operations training programs.
Primary Duties and Accountabilities
Drives the clean energy center (CEC) and personnel performance improvement through the use of training. Coordinates, and conducts performance-based operations Reactor Operator (RO)/Non-Licensed Operator (NLO) training programs as required by user community in accordance with Constellation's systematic approach to training model, department procedures, and with proper application of the analysis, design, development, implementation, and evaluation phases.
Assures the training programs are maintained current and incorporate information gained from Institute of Nuclear Power Operations (INPO) Significant Operating Experience Reports and Constellation Nuclear Event Reports (NERs), Nuclear Regulatory Commission (NRC) Bulletins and Information Notices, CEC design change and backfit information, CEC procedure changes and revisions, new regulations, and training effectiveness reports.
Prepares trainee examination and conducts trainee evaluations for classroom, laboratory, OJT, and simulator environments, as appropriate and conducts counseling sessions for trainees, evaluates the results, and recommends/develops individualized training programs.
Support CEC and fleet in the areas of business initiatives, project management, refuel outage support, emergency preparedness duties, and special projects.
Participates in NRC, INPO and management audits, and prepares responses to audit findings.
Maintains knowledge of plant operations, disciplinary skills and techniques, commensurate with the responsibility to develop and conduct effective, high-quality training.
Supervises the collection and maintenance of auditable training records and reports required to document training program activities.
Must achieve Senior Reactor Operator (SRO) certification within 18 months of assuming the position.
Perform other job assignments and duties as directed by management or pursuant to company policy, including but not limited to emergency response, departmental coverage, call outs, and support of outage activities in positions outside the department.
Minimum Qualifications
Previous Equipment Operator with 6 years of related (e.g. test reactor, commercial, industrial, or military power plant operator) experience OR
Associate's degree in technical discipline, education, or training with 4 years of nuclear technical background or 6 years of related (e.g. test reactor, commercial, industrial, or military power plant operator) experience OR
Current or previous licensed Reactor Operator or SRO certification with 4 years of related (e.g. test reactor, commercial, industrial, or military power plant operator) experience OR
Bachelor's degree in engineering (chemical, civil/structural, electrical, industrial, mechanical or nuclear) or related science, education or training with 3 years of nuclear technical background or 4 years of related (e.g. test reactor, commercial, industrial, or military power plant operator) experience OR
Current or previous SRO license
The requirements as outlined above meet or exceed ANSI/ANS-3.1-2014 (4.4.3) Standard, "Selection, Qualification, and Training of Personnel for Nuclear Power Plants"
Maintain minimum access requirement or unescorted access requirements, as applicable, and favorable medical examination and/or testing in accordance with position duties
Preferred Qualifications
Experience in commercial nuclear training
Knowledge of and experience with the systematic approach to training (SAT)
Training Development Specialist
Staff development coordinator job in Rochester, NY
Requirements
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor's degree from four-year college or university, three years related experience and/or training, or equivalent combination of education and experience.
LANGUAGE SKILLS
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. The ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, and handle or feel objects, tools, or controls. The employee is occasionally required to reach with hands and arms, stand, walk, stoop, kneel, crouch or crawl and climb or balance. The employee is regularly required to hear.
The employee will be required to regularly, occasionally, and frequently lift and/or move various weights per their machine/department requirements, not to exceed 50 pounds at any site. You will be referred to your site-specific lifting policy. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
American Packaging Corporation is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. American Packaging Corporation will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business. EOE/AA Disability/Veteran.
If you are interested in applying for an employment opportunity and need special assistance or an accommodation to apply for a posted position, please contact our Human Resources department at:
***************************************.
Salary Description $55,000K - $75,000K/year
Easy ApplyFine Wine Account Development Specialist
Staff development coordinator job in Rochester, NY
Job Description
Empire Merchants North is the premier wine and spirits distributor in Upstate New York with roots going back to the end of Prohibition. With more than 600 dedicated employees and state-of-the-art facilities, Empire Merchants North has become synonymous with both service and quality and has earned the loyalty of more than 9,000 area restaurants, bars, hotels, nightclubs, and retail outlets. Empire Merchants North acts as a marketing agent for the brands that we represent and is proud to employ the most knowledgeable and well-equipped sales force in Upstate New York.
We are seeking a Fine Wine Account Development Specialist to join our team in the Greater Rochester area, covering the following counties: Chemung, Genesee, Livingston, Monroe, Ontario, Orleans, Schuyler, Seneca, Steuben, Wayne, and Wyoming.
If you are a seasoned wine professional with a true passion for wine, enology, and relationship development, we invite you to apply. This role is ideal for someone who thrives in building strong partnerships, curating fine wine selections, and driving growth within a dynamic and respected portfolio. WSET L2 a plus!
Responsible for maximizing the sales and marketing of supplier brands to a targeted off-premise and on-premise account base through effective planning, selling, merchandising and communication that permits achievement of company and supplier objectives.
ESSENTIAL POSITION RESULTS
• Determines specific needs of individual off-premise and on-premise accounts by analyzing account data and surveying for opportunities.
• Prepares and delivers professional sales presentations to customers by balancing the company's priorities and customers' needs to include selling new products, distribution, display or feature opportunities, drink and/or wine lists and promotions.
• Obtains appropriate distribution of supplier brands throughout the targeted off-premise or on-premise account base by presenting and selling based on the brands' features and benefits.
• Maintains key accounts, by effectively communicating marketing plans, maintaining relationships with influencers presenting new products and conducting business reviews as prescribed by management.
• Understands company pricing and product programming information monthly by reviewing and maintaining accurate and up to date records.
• Understands competitive pricing and product programming by reviewing pricing schedules and surveying accounts.
• Ensures maximum brand visibility within accounts by maintaining account standards as determined by management and using effective and current point of sale materials when appropriate.
• Educates account staff on priority brands by administering instructional staff training seminars. Also educate EMN Sales Representatives through work withs and or monthly meetings.
• Upon obtaining WSET Level 3 certification, may assist in delivering WSET Level 2 training.
• Maintains professional relationships with all suppliers by participating in effective supplier work-with sales calls.
• Contributes to team effort by accomplishing related results as needed.
• Supports sales representatives as a training and information resource by presenting and sharing account trends and brand knowledge.
• Produces wine, and cocktail lists by working with BRANDMUSCLE.
• Facilitates accounts visits, dinners for dignitaries and supplier representatives by scheduling and preparing accounts to meet the expectations of suppliers and management.
• Completes all necessary training programs by attending, participating, and passing all required tests as defined by management.
• Maintains professional and industry knowledge by attending educational workshops, reviewing professional publications, establishing personal networks.
• Maintains customer confidence and protects operations by keeping information confidential.
• Maintains a safe and clean working environment by complying with procedures, rules and regulations.
SUPERVISORY RESPONSIBILITIES
None
COMPENSATION & BENEFITS
Empire Merchants North offers a competitive compensation package including:
Salary Range: $65,000 - $85,000 year / annual bonus potential / mileage reimbursement
Paid Holidays, Health Plan options (medical, dental, disability coverage, life insurance, and other voluntary plans), 401K, PTO, vacation accrual, Flexible Spending Account, and more.
The company will evaluate a specific candidate's education, skills, and experience when making an offer.
QUALIFICATIONS
Education, Certifications and/or licenses:
- High School diploma or equivalent required.
- Bachelor's degree in related field and/or equivalent training and work experience preferred.
- Ability to hold a Solicitor's Permit required.
- Must have a valid driver's license and be able to operate a motor vehicle.
- Must have flexible working hours (including some evenings)
Experience:
- A minimum of two years in sales or industry related experience is required.
Knowledge/Skills:
- A sound understanding of wine and spirits is required. WSET L2 a plus!
- Strong computer, customer service and interpersonal skills required.
- Results oriented professional with excellent verbal/written communication skills; uses diplomacy and discretion.
- Ability to multi-task, work independently and/or within a team, pay attention to detail and meet deadlines.
- Proficient PC Skills using MS Office and other various computer programs including presentation software.
- Familiarity with assigned territory is a plus.
- Highly Motivated.
- Preplanner.
Empire Merchants North is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, sexual orientation, gender identity, citizenship, sex, age, veteran status, disability, genetic information, or any other protected characteristic. Empire Merchants North will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities.
Know Your Rights
Training Coordinator
Staff development coordinator job in Rochester, NY
Full-time Description
Training Coordinator Job Description
The Company:
Since 1975, Elizabeth Wende Breast Center has been serving the greater Rochester, NY area with superior breast imaging technology and patient care. As the first dedicated breast clinic in the United States, EWBC is a committed leader in the field of breast imaging and breast cancer diagnosis.
Job Summary
A Training Program Coordinator is responsible for developing training courses and programs for companies and their employees. A Training Coordinator is an important part of the hiring and education process within a company. A Training Coordinator works with Human Resources and Management to identify training requirements and institutes plans for training new and existing employees. Their duties include speaking with department managers and personnel to to determine best training methods to help employees learn about the company or a particular skill. The Training Coordinator determines training needs and implements training programs based on input from each department manager. The coordinator's objective is to support personnel and ensure all employees are working successfully to meet company expectations and standards.
Essential Duties and Responsibilities
· Assist in planning, creating, and implementing training courses and materials for each department (outsourced and/or in-house)
· Select appropriate training methods or activities
· Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed
· Design, prepare and order educational aids and materials
· Assess instructional effectiveness and determine the impact of training on employee skills and Key Performance Indicators by method of quizzes/test assessments of course materials
· Maintain updated curriculum database and training records
· Manage and maintain in-house training facilities and equipment
Gather feedback from management, employees, and other departments regarding the effectiveness of completed training courses.
Actively seek current training methods and best practices to facilitate training employees.
Schedule and conduct meetings with management to proactively identify topics to be address or areas in need of additional instruction
Create training schedules
Provide feedback to managers during training, especially regarding concerns
Attend courses, meetings, and materials to aide in techniques and knowledge in future trainings
Skills and Qualifications
Ability to communicate effectively with management and other departments
Ability to effectively organize and manage multiple training initiatives simultaneously
Strong understanding of company goals and standards
Knowledge of best practices in creating instructional materials
· Experience with instruction or training, familiar with traditional and modern job training methods and techniques
Ability to train and coach employees one-on-one and small to large groups
Motivated and self-driven. Confident in decision making and easily adapts to change
Organized, efficient, effective communication skills, reliable, good moral compass, willingness to learn
Strong computer skills to include Microsoft Office Suite
· Team player and team building skills
Performance Standards
The Training Coordinator will work directly with the Education/Training Committee with additional feedback and support from department managers. The Training Coordinator will report directly to the Operations Officer.
Hourly rate: $25.00-$30.00
Competitive Benefit Package; Medical, Dental, Vision, Life, Disability, Retirement, PTO/Sick Pay
Salary Description $25.00-$30.00
Social Learning Specialist- Churchville-Chili School District
Staff development coordinator job in Churchville, NY
Job Description
with a pay range of $19.00- $21.00 per hour.
The Social Learning Specialist (SLS) as part of a school-based, support services team. The SLS works to create a youth/family/faculty friendly presence within the school that is founded on cooperative relationships and direct communication. The SLS is able to provide the full continuum of care; specific areas of focus are prevention education, Help Zone (alternative to suspension) services and immediate crisis response. SLS will also deliver a variety of best- practice and research-based services (i.e., groups, workshops, curricula), as needed, with a focus on the Positive Behavior Intervention and Supports (PBIS). The SLS also provides access to additional resources from The Center for Youth.
Note: Work hours may overlap the school day (before and after school). Special events or projects may take place during the early evenings and/or on a weekend.
ESSENTIAL FUNCTIONS AND EXAMPLES OF DUTIES:
Administers, coordinates and oversees program (on-site)
Works in tandem with School Administrators to assure services are based on identified needs and meets with the administrators on a regular basis
Attend School Support Service meetings
Delivers a restorative-based system
Creates and oversees data collection and program evaluation processes
Provides monthly reports to Director of School Based Programs
Coordinates requests for Prevention Education services
Maintains accurate and timely records in accordance with funder and agency requirements
Outreach and information dissemination
Referral and referral readiness;
Immediate response and support;
Prevention education
with fidelity
including: asset-building groups, research-based curricula, planned-duplication booster sessions
Asset development (risk reduction and protective factor) activities
Alternatives to suspension services including pre/post assessment and transitional services
Agency ambassador and liaison at Referral Team Meetings, Partner Meetings, Open Houses, Health Fairs, etc.
Knowledge of school policies and procedures
Research and design of services including outcome and impact tracking
Record keeping, evaluation and QA
Development and maintenance of resource files, lesson plans and training aids
Participation in individual supervision and all mandated meetings and trainings
Performs other duties as assigned by the Supervisor
Candidate must possess significant knowledge of child and adolescent development including positive youth development, asset development, risk reduction and protective factors, child and adolescent development principals. Candidate must also possess significant knowledge of crisis management and behavior management techniques, community resources and client advocacy.
QUALIFICATIONS:
A Bachelors Degree in a Human Service or related field and 1-3 years of related experience or equivalent combination.
Note: A Master Degree, advanced training and/or certification in areas directly related to the skills required preferred. Drivers license is required.
The Center for Youth provides equal opportunities for employment.
DoD SkillBridge - Technical Training 1 1
Staff development coordinator job in Rochester, NY
L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: DoD SkillBridge, Technical Training
Job Code: 17752
Job Location: Rochester, NY
Job Schedule: 5/8
L3Harris' DoD SkillBridge is connecting transitioning service members to career training opportunities within our organization. We will provide service members with valuable civilian work experience through industry specific training, certifications and on the job experience during their DoD SkillBridge internship to help them ready themselves for their next mission.
L3Harris aims to attract and retain veteran talent and to help bridge the gap between their military service and civilian careers within our organization. L3Harris is eager to share our knowledge and experience with our service members. This internship is an opportunity for the service member to gain a full understanding of the job position outlined below.
TO BE ELIGIBLE FOR DOD SKILLBRIDGE JOB OPPORTUNITES YOU MUST BE AN ACTIVE MEMBER OF THE U.S. MILITARY WITH 180 DAYS OF SERVICE OR FEWER REMAINING PRIOR TO YOUR DATE OF SEPARATION AND HAVE AT LEAST 180 CONTINUOUS DAYS OF ACTIVE SERVICE.
Job Description:
Join the L3Harris team as a Tactical Radio Maintenance Trainer and enhance your skills while delivering comprehensive training on tactical radio systems to a diverse clientele, including military, civilian, and international customers. As an integral part of our team, you will become a Subject Matter Expert (SME) in the disassembly, testing, maintenance, assembly and calibration of the L3Harris Communication Systems' core product lines and equip our customers with the knowledge and skills they need to succeed.
Essential Functions:
+ Conduct engaging training sessions that include lectures, hands-on laboratory work, and field exercises.
+ Facilitate courses at our Rochester Training Center and at various customer sites worldwide.
+ Collaborate with cross-functional teams to develop training materials that meet the evolving needs of our customers.
+ Gather and incorporate customer feedback and insights from internal partners to refine and expand our training curriculum.
+ Work closely with publication writers to create and test courseware, ensuring usability and clarity of product manuals and other documentation.
+ Present content tailored for a variety of audiences.
+ Ability to obtain US Secret Security Clearance.
+ Flexibility to travel up to 50% of the time, domestic and international, including potential overtime as necessary.
Qualifications:
+ Bachelor's with 4 years prior experience, or Graduate degree with 2 years prior related experience. In lieu of a degree, minimum of 8 years of prior related experience.
Preferred Additional Skills:
+ Able to read and understand schematics and block diagrams, have an understanding of radio frequency circuitry, trouble shoot and repair of tactical radios
+ Able to use discrete test equipment for measuring RF power, frequency, distortion, SINAD, voltage and current in the trougle shooting process
+ Knowledge of L3Harris/RF Communications (AN/PRC-117G, AN/PRC-163, AN/PRC-160) and SATCOM terminal products
+ Completion of the US Army Training and Education Development Course and Training Development Capability Course or Department of Defense equivalent certified trainer program
+ Foreign language skills, for example fluent in Arabic or Spanish
In compliance with pay transparency requirements, the salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, and Vermont is $62,000 and $115,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English (******************************************************************************************** or Spanish (******************************************************************************************** . For information regarding your Right To Work, please click here for English (****************************************************************************************** or Spanish (******************************************************************************************** .
Personal Training Coordinator
Staff development coordinator job in Rochester, NY
Full-time Description
$23/hr. and a Free Family YMCA Membership
Under the supervision of the Health & Wellness Director, the Personal Training Coordinator is responsible for the administration, promotion and direction of all Personal Training programs. The Coordinator will develop programming for the Wellness Center and small group training, as well as increase personal training revenue generating opportunities. The Coordinator will provide members with the continuity and stability that will help in member retention and involvement. The position is responsible for demonstrating YMCA leadership competencies to ensure the mission, purpose, image and core values of the YMCA of Greater Rochester is conveyed.
SPECIFIC RESPONSIBILITIES:
· Oversee the day-to-day operations and sessions including daily work schedules and proper staff coverage.
· Recruit, train, supervise, and evaluate all personal training staff.
· Assist with revenue generation through enhancement of new programming and increase of programs and services for wellness center and small group training options.
· Conduct 15-20 personal training/small group sessions per week.
· Coordinate quality programming, communication and scheduling for Livestrong, Y-Weight Loss, Moving for Better Balance and/or other evidence based health initiatives.
· Ensure all necessary data entry is completed for all evidence based health initiatives.
· Ensure the quality of instruction to all Personal Training programs through evaluations, observations and participation in classes.
· Understand components and principles of fitness and be able to discuss them with members. Keep current on weight training techniques, programs, and exercises.
· Ensure all program procedures are consistent with association policies and the YMCA mission.
· Supervise participants to ensure safety. Advise all staff, volunteers, members, and program participants of safety issues as needed.
· Regularly check facility and all equipment to ensure proper maintenance and cleanliness.
· Assist in development and implementation of support for the Annual Campaign.
· Attend all required meetings and training.
· Maintain all required certifications.
· All other duties as assigned.
Requirements
· A high school diploma or GED is required; Associate's degree in Health & Fitness preferred.
· Must have at least one-year health and fitness and teaching experience.
· Must have certifications from ACSM, ACE, NCSA or AFAA/NASM.
· CPR/AED and First Aid certifications are required or ability to obtain within 60 days of hire.
· High level of attention to detail and quality of programming, service and facilities.
· Must demonstrate competencies in program development, as well as organizational skills, and the ability to make independent decisions.
· Must possess and demonstrate excellent communication skills, strong interpersonal skills, maturity and must be able to work independently and under pressure.
PHYSICAL REQUIREMENTS:
· Ability to perform all physical aspects of the position; including demonstrating exercise movements, walking, standing, bending, reaching, and lifting.
· Must be able to lift up to 50 pounds occasionally.
Salary Description $23 Per Hour
Trainer
Staff development coordinator job in Greece, NY
TrainerYour potential has a place here with TTEC's award-winning employment experience. As a Learning and Development Trainer working on site in Athens, you'll be a part of bringing humanity to business. #experience TTECWhat You'll be Doing Do you have a passion to train and guide others towards best practices? Do you love helping set someone up for success? In this role, you'll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures.
You'll work to make sure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process.
You'll report to the L&D Manager.
We're looking for a Trainer to welcome and excite new hires as they start their new careers.
During a Typical Day, You'll· Inspire and motivate learners to reach for amazing· Mentor and coach new hires within client training goals and time frames· Bring your interest in helping others to start their career journeys successfully· Deliver high quality client product training What You Bring to the Role· High school diploma or equivalent· 6 months or more in training and adult learning or call center experience· Team building and nurturing an inclusive learning environment· Engage and support your trainees in making sure they have the proper tools and systems knowledge to accomplish day-to-day tasks· Computer experience What You Can Expect · Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes.
.
.
a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit *******************
ttec.
com/ for more information.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC Our business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way Primary Location: Greece
Auto-ApplyHVAC Technical Trainer
Staff development coordinator job in Rochester, NY
Come join our team of an established family owned HVAC Wholesale Distributor with three branches including Rochester NY. We are looking for an experienced service technician in the Rochester area, we offer a benefits package and PTO. Our candidate will need the following qualifications.
Skills and Qualifications:
Technical knowledge of HVAC systems and components.
Strong problem-solving and troubleshooting skills.
Ability to diagnose and repair electrical and mechanical faults.
Familiarity with various HVAC equipment, including furnaces, air conditioners, and refrigeration systems.
Knowledge of building codes, safety regulations, and OSHA standards.
Good communication and interpersonal skills.
Physical ability to lift and carry equipment and tools.
Ability to work independently and as part of a team.
Strong customer service skills.
Ability to work in various environments, including residential, commercial, and industrial settings.
Auto-ApplySales Training Specialist Senior
Staff development coordinator job in Victor, NY
CooperVision, a division of CooperCompanies (NASDAQ:COO), is one of the world's leading manufacturers of soft contact lenses. The Company produces a full array of daily disposable, two-week and monthly contact lenses, all featuring advanced materials and optics. CooperVision has a strong heritage of solving the toughest vision challenges such as astigmatism, presbyopia and childhood myopia; and offers the most complete collection of spherical, toric and multifocal products available. Through a combination of innovative products and focused practitioner support, the company brings a refreshing perspective to the marketplace, creating real advantages for customers and wearers. For more information, visit *********************
Job Summary
Delivers training to sales representatives, enabling them to meet sales goals and giving them the opportunity to achieve optimum productivity through successful and customized training and development efforts. This position supports the execution of a variety of training programs and projects across the commercial organization.
Qualifications Knowledge, Skills and Abilities: Demonstrated ability in:
Dynamic engaging Trainer and Facilitator, both in person and virtually
Sales Training
Microsoft Office Products
Teams/Zoom/WebEx
Coaching and Feedback
Time Management and Prioritization
Self-direction - can self-manage multiple priorities and projects
Leading and Driving Change
Written and Verbal Communication
Preferred but not required:
Selling Skills
Contact lens industry
Optical health, disease, and anatomy
Lens products - CVI, competitive products and technologies
Contact lens fitting
Allego LMS experience
Awareness of:
Learning Management Systems and other learning technologies
Adult and Blended Learning
SalesForce.com
Tableau Reporting & Analytics
Work Environment:
Victor, NY office
Up to 15-25% domestic travel depending on home base location - including co-travel, meetings, training classes
Experience:
3+ years' experience in training and facilitation, preferably in sales, optical, or medical device field
3+ years successful track record in sales or learning & development role
Education:
Bachelor's Degree preferred
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
For U.S. locations that require disclosure of compensation, the starting base pay for this role is between $93,130.00 and $118,900.00 per year and may include cost of living adjustments. The actual base pay includes many factors and is subject to change and modification in the future. This position may also be eligible for other types of compensation and benefits.
#LI-AK1
Work with the Director of Sales Development, Sr Manager of Sales Development, and other Sales Trainers to:
Facilitate training programs for sales personnel which include and are not limited to:
Virtual and In-Person classroom learning
New Hire Onboarding
Basic, New and Advanced Product Training
Industry Knowledge Training
SFDC/CRM Training
Sales Skills/Competency Training
Sales Process Training
Compliance
Refresher training as dictated by sales leadership, HR, marketing or other
Participate in the organization, design, and deployment of Annual Sales Conference events
Participate in the organization, design, and deployment of mid-year training meetings and regional meetings
Partner with Regional Sales Managers on the development and execution of individualized sales learning plans for sales representatives
Ensures sales representatives have the performance development opportunities, tools and training necessary to succeed in the sales process.
Provide observations, performance updates, evaluation metrics, and coaching to Regional Sales Managers to ensure continuation of sales rep development
Inform Sr Manager of Sales Development if new content needs are required
Curate and contribute to specialized curricula maps and learning experiences to drive sales rep performance- rapidly shares with other Sales Trainers
Plan and execute co-travels with sales representatives when appropriate to:
Assess current sales representative knowledge and skill
Identify gaps in knowledge, skill and execution and apply necessary coaching
Report on findings and detail recommendations for improvement in addition to highlighting sales representative strengths
Provide guidance to sales leadership on accessing and leveraging existing learning and development tools and resources needed to drive performance improvement
Implement internal training classes and materials targeted at marketing, sales, and other department staff to drive performance
Partners with SFDC Power Users to assess and determine new or existing SFDC training needs
Stays abreast of learning trends and technologies to continually bring innovation into the training strategy
Review journal articles and other relevant research (Insights) for summarization as training/education materials.
Work cross-functionally with other areas of company to ensure the success of company's long-term, strategic plans
Manage expenses to meet financial targets
Manage reporting and analysis for department activities
Communicate with the Regional Sales Managers and Area Sales Directors regarding training initiatives and activities
Expand learning and development acumen by participating in Continuing Education courses both in-person and virtually
Other functions as assigned
Travel Requirements:
Up to 15-25% of domestic travel depends on home base location.
Auto-ApplyFaculty Development Specialist
Staff development coordinator job in Rochester, NY
As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.
**Job Location (Full Address):**
220 Hutchison Rd, Rochester, New York, United States of America, 14627
**Opening:**
Worker Subtype:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
40
Department:
200101 Ofc for Academ Fin Admn & Plng
Work Shift:
UR - Day (United States of America)
Range:
UR URG 111
Compensation Range:
$63,815.00 - $95,723.00
_The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._
**Responsibilities:**
Collaborates with faculty, staff, and leadership across the institution to support faculty, including developing and overseeing leadership development activities and resources for faculty at all career stages. Supports the nomination process for faculty for external awards. Writes faculty development and hiring grants led by the Faculty Affairs office. Engages in strategic development initiatives to realize faculty related goals in the University strategic plan.
**ESSENTIAL FUNCTIONS**
**Faculty Professional & Leadership Development**
+ Develops and delivers workshops, presentations, seminars, and other forms of professional development initiatives and programs for faculty, in all schools of the University, in alignment with institutional priorities and strategic planning.
+ Solicits input for faculty development initiatives.
+ In alignment with improving faculty satisfaction and retention, designs, develops and implements programming that is meant to improve faculty satisfaction.
+ Serves as initial point of contact for HR related questions from existing faculty.
+ Provides supportive one-on-one consultations with faculty to discuss their interests and individual professional development needs.
+ In partnership with the Office for Data Insights and Reporting, reviews and analyzes institutional data and metrics and compares UR data with national data (e.g. hiring, retention) to inform practice.
Other duties as assigned
**External Faculty Development Grants and Institutional Partnerships**
Co-leads the development of Provost Office-level faculty workforce and development proposals. Provides writing and editing support for such proposals across the institution as needed. Upon request, evaluates and develops agreements governing external collaboration in education and research, to ensure that projects and agreements are equitable, mutually beneficial, and aligned with institutional goals. Researches faculty development and faculty retention initiatives at peer institutions, summarizes information learned, and recommends best practices by developing and presenting reports to senior leaders. Reviews national research on faculty development and retention initiatives, synthesizes research findings, and translates them into practice. Prepares reports and presentations on faculty affairs for senior leadership and external stakeholders. Assists in writing the office's annual reports and others as needed. Serve on internal and external committees as necessary for the above work.
**Data, Evaluation & Communication**
Helps to publicize, organize and implement external assessments of campus climate for faculty.
**Faculty Hiring and Orientation**
Develops programming and leads training for faculty search committees Participates in the interview process for full-time faculty positions in the Academic Center. Acts as a resource for candidates and directs their questions as appropriate to the appropriate institutional center of excellence (e.g. Office of Total Rewards). Trains Faculty Development Administrator to assist in this work.
**External Faculty Awards and Recognitions**
Maintains environmental scan of nomination processes and yields for faculty awards across the institution. Develops a tactical plan for addressing gaps in faculty nomination efforts while ensuring collaboration and communication among individuals and offices engaged in this activity. Assists faculty and staff in preparing nominations for faculty awards
**MINIMUM EDUCATION AND EXPERIENCE**
+ Bachelor's Degree;
+ Master's Degree preferred
+ 2 years of experience in education, training or orientation and related consulting experience
+ or equivalent combination of education and experience
**MINIMUM KNOWLEDGE, SKILLS AND ABILITIES**
+ Knowledge of faculty hiring, onboarding and development process (preferred)
+ Knowledge of the current higher education landscape for faculty progression.
+ Demonstrated understanding of best practices in the faculty space.
+ Ability to conduct research including using large databases.
+ Exceptional communication and interpersonal skills.
+ Ability to write and submit successful grant proposals and award nominations.
+ Ability to process large amounts of information into synopses and to develop and deliver high level workshops on leadership and professional development for groups of faculty and leaders.
The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law.
Notice: If you are a **Current Employee,** please **log into my URHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward.
**Learn. Discover. Heal. Create.**
Located in western New York, Rochester is our namesake and our home. One of the world's leading research universities, Rochester has a long tradition of breaking boundaries-always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better.
If you're looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals.
At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better-Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.
Training Specialist - (Rochester) (ROC)
Staff development coordinator job in Rochester, NY
Janitronics Facility Services is a family-owned and regionally based company headquartered in Albany, NY, with a legacy spanning three generations. Specializing in commercial cleaning services, Janitronics caters to a variety of environments, including office buildings, schools, and healthcare facilities, while maintaining a strong commitment to quality and customer satisfaction. Janitronics employs a dedicated team that is trained to ensure clean and safe spaces, promoting a healthy environment for clients and their surrounding communities.
Job Skills / Requirements
Job Summary
The Training Specialist is responsible for conducting training for newly hired and existing employees. With a focus on teaching Janitronics team clean and cleaning for health philosophy. The candidate will offer employees through classroom and hands-on training the knowledge and skillset needed to perform their duties to the company's standard.
Essential Job Functions and Responsibilities:
Conduct new hire orientation on a weekly basis.
Visit sites and perform on-site training of existing employees.
Assess orientation sessions to evaluate training effectiveness and suggest ways to improve the employees' learning experience.
Perform on-site process audits.
Meet with managers and supervisors to determine needs.
Assist Operations Managers in meeting compliance standards
Identify and assess training needs within the branch.
Hold meetings and presentations on learning material.
Train, coach and develop employees and ensure that they perform their duties diligently and in accordance with all standard operating procedures, policies, and protocols.
Inspect work performed to ensure conformance to specifications and established standards
Establishes a safe work environment for employees by performing safety audits and inspections, conducting safety-related training.
Maintain compliance with all company policies and established procedures
Maintain company standards and programs for safety and security
Treat all co-workers with fairness, dignity, and respect
Provide outstanding customer service
Perform all other duties as assigned.
Qualifications:
Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job
Knowledge of various cleaning products and when to use them
Knowledge of safety guidelines when working with chemical cleaners
Excellent time-management skills
Basic knowledge of Excel, Word and PowerPoint
Good working knowledge of operational procedures and policies
Strong administrative and organizational skills
Great communication and interpersonal skills
Associate's degree preferred
Valid driver's license with a positive abstract
Physical Requirements:
Ability to traverse work site and transport equipment used for completing job functions
Ability to position self to reach areas both below waist level to the floor and above their head
Ability to effectively communicate with management and coworkers
Ability to detect, observe, and inspect work areas to identify potential opportunities and concerns.
Ability to transport up to 50lbs through work site as needed
Ability to handle exposure to cleaning chemicals, dust, and other potential irritants
Must meet minimum age requirements
Behavioral Requirements:
Attention to Detail: Thorough in completing tasks to ensure cleanliness and hygiene
Dependability: Reliable and punctual, able to complete tasks with minimal supervision
Integrity: Honest and ethical, particularly in handling company property and equipment as well as clocking time accurately
Flexibility: Willing to adapt to changing tasks and schedules
Communication Skills: Able to follow written and verbal instructions and communicate effectively with colleagues and supervisors. Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Customer Service Orientation: Polite and respectful when interacting with employees, clients, and supervisors.
Team Player: Cooperative and works well with others to achieve common goals
Benefits:
Paid training
Weekly pay period (Early pay available with Daily Pay)
Health / Dental / Vision insurance (Available to full-time employees)
401K (With company match)
Paid time off (Accrued weekly)
Career advancement opportunities
Paid
Additional Information / Benefits
Paid training
Weekly pay period (Early Wage Access with Daily Pay)
Health / Dental / Vision insurance (Available to full time employees)
401K (With company match)
Paid time off (Accrued weekly)
Career advancement opportunities
Paid Holidays
Bereavement (Available to full time employees)
Company wide engagement/recognition platform
Benefits: Paid Vacation, Paid Sick Days, Paid Holidays
This job reports to the Jack Nieboer
This is a Part-Time position 2nd Shift.
Travel is required consistently
Number of Openings for this position: 1
Trainer - Operations
Staff development coordinator job in Rochester, NY
Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete platform for the modern workforce. The company has become one of the fastest-growing HCM software providers worldwide by offering an intuitive, easy-to-use product suite that helps businesses automate and streamline HR and payroll processes, attract and retain talent, and build a strong workplace culture.
While traditional HR and payroll providers automate basic HR processes such as payroll and benefits administration, Paylocity goes further by developing tools that HR and businesses need to compete for talent and deliver against the expectations of the modern workforce.
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
When you feel like you belong, work is no longer work - it's personal. At Paylocity, we believe better employees lead to better companies. Workplaces and cultures that care will build the future, and at Paylocity, we're doing just that. Join us as we change the future and transform your career!
There are jobs and then there are careers. Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career!
In-Office: This is a 100% in-office role based at our Rochester, NY location. Remote or hybrid work is not available for this position. Candidates must be able to work on-site five days per week during designated work hours.
Position Overview
The role is responsible for providing training to general audiences at Paylocity, including but not limited to: CCCs, Inside Sales, ICs, AMs, and/or Clients
Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knowledge & Application
* Deliver advanced training through in person, virtual, and blended training to meet the various needs of the Inside Sales, Client Training or Implementation teams. Training events can include new hire, advanced skills, career progression readiness, leadership, and individual or team performance support.
* Mentor and coach learners/employees through shadow sessions and 1:1 training.
* Identify training gaps and create a needs analysis with all stakeholders to ensure training needs are met.
* Maintain proficient understanding of adult learning theory and various learning styles and collaborate with other L&D Specialists, Instructional Designers, and business partners to ensure course curriculum, materials, modality and resources are aligned.
* Ability to adapt various facilitation styles to accommodate classroom, virtual, group, and 1:1 environments.
* Manage the structure and organization of training material in various knowledge management systems.
* Act as a peer-mentor to new team members.
* Serve as a Brand Ambassador for Paylocity's culture and values.
Complexity & Problem Solving
* Proactively identify required curriculum enhancements and changes to meet the evolving needs of the department and then make the required changes in a timely manner.
* Collect and analyze feedback from cross-functional leadership and subject matter experts to make change recommendations.
* Conduct needs analysis and develop training material to be utilized at the team level.
Discretion & Impact
* Evaluate internal audiences and communicate their progress to the respective managers with a journal write-up, including all feedback and developed course of action following all 1:1 and coaching sessions with employees.
* Collect and share feedback from trainees for the purposes of self-development and program enhancements.
* Participate in cross-departmental training initiatives.
Collaboration & Interaction
* Collaborate with cross-functional teams to perform training needs analysis and create curriculum enhancements.
* Leverage non-training time to determine future training needs and enhancements and maintain knowledge of Paylocity's services, processes, and products.
* Actively participate in cross-departmental training initiatives.
Management and Supervision
* Manage all aspects of classroom preparation, including creating/distributing agendas, learning materials, scheduling invitations, managing rosters, scorecards and other requirements as needed.
* Maintain scores in the top 20% of your peers on Surveys and LSOs.
Education and Experience
* 3+ yearsof training experience required.
* Knowledge of/experience in applying learning theories and principles, including adult learning theory.
* Strong interpersonal skills to be able to communicate effectively to a multitude of personalities.
* Ability to plan, lead, organize and manage multiple projects.
* Professional written and verbal communication skills.
* Attention to detail, analytical and critical thinking skills.
* Experience with blended (ILT/VILT) learning approach preferred.
* Proficiency with Microsoft Outlook and Office Suite - Word, PowerPoint, Excel.
* Prior customer service experience, sales experience preferred.
* Prior payroll experience preferred.
* Team lead experience preferred.
* Bachelor's degree or equivalent experience required.
Physical requirements
* Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a day.
* Use of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.
Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals. We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.
We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.
We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibility@paylocity.com. This email address is exclusively designated for such requests, aligning with federal and state disability laws. Please do not send resumes to this email address, as they will be removed.
The base pay range for this position is $48,400 - $63,984/yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. Applicants should apply via **************************
VIE- IS&T Operations and Training (m/f)
Staff development coordinator job in Rochester, NY
At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.
Type of contract: Volontariat International en Entreprise (VIE). To know more about the VIE program, click here
Could you be the IS&T Canada Operations VIE in Rochester, NY, United States we're looking for?
Your future role
Take on a new challenge and apply your IT infrastructure and operations expertise in a cutting-edge field. You'll work alongside collaborative and innovative teammates.
The IS&T operating model focuses on business value and innovation while delivering operational excellence:
* Development of cost-efficient services and standard solutions
* Improvement of performance, efficiency and agility on business as usual activities with focused KPIs
* Measure performance of IS&T services provided to internal customers
* Provide support to end users locally and through Service Desk
* Aligning local priorities and resources to support global processes and services
The IS&T model is driven by 4 key principles:
* Standardize business processes
* Address regional priorities
* Improve IS&T cost variability and efficiency
* Leverage new technologies to bring value to the business
The IS&T Canada Operations VIE will be reporting to Canada IS&T Operations Manager and will be one of the main faces of IS&T to our users.
We'll look to you for:
* Support the Operations team in the execution of project work packages, activities, documentation, quality assurance, reporting, and process improvements.
* Active role in planning and managing training and communications across the Americas.
* Apply templates and records to document project activities following defined standards
* Manage small projects including:
* Ipad/Mobile management
* PC management
* Printer replacement
* Work closely with end users and the Operations team to identify and resolve concerns.
* Assist in discovery of the tools and network for various sites.
* Work under the direction of the Country Operations Manager
* Performs related responsibilities as required
They will interact on a regular basis with Regional IS&T Operations manager, Global Operations teams, Business Partners, Projects teams, and Local Management.
All about you
We value passion and attitude over experience. That's why we don't expect you to have every single skill. Instead, we've listed some that we think will help you succeed and grow in this role:
* Bachelor's Degree in Computer Science, Business, Engineering, or equivalent education and experience
* Proven experience in end-user support
* Fluency in English (Spanish and Portuguese are a plus)
* Strong communication skills - ability to collaborate with international teams across organizational levels
* Effective presentation skills - capable of delivering training and presentations to diverse audiences
* Result-oriented and self-driven mindset
* Data-driven approach - extensive knowledge of statistics is a plus
* Intellectual curiosity and creativity
* Willingness to work autonomously in an international environment
* Teamwork and collaboration skills
* Flexibility to travel for business purposes
Things you'll enjoy Join us on a life-long transformative journey - the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career. You'll also:
* Work with new security standards for rail signalling
* Collaborate with transverse teams and helpful colleagues
* Contribute to innovative projects
You don't need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you'll be proud. If you're up for the challenge, we'd love to hear from you!
Important to note
As a global business, we're an equal-opportunity employer that celebrates diversity across the 63 countries we operate in. We're committed to creating an inclusive workplace for everyone.
Nearest Major Market: Rochester
Job Segment: Computer Science, Operations Manager, Quality Assurance, Training, Technology, Operations
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Training Specialist
Staff development coordinator job in Rochester, NY
Since 1999, Premium Mortgage Corporation has been providing residential mortgages across New York State and beyond, offering competitive interest rates and a wide variety of loan programs to fit the needs of homebuyers. Headquartered in Rochester, NY we have offices throughout New York and Florida, and are licensed in AL, CT, FL, MA, NE, NJ, NY, OH, PA, SC, TN, TX, and VT. As a mortgage lender, our number one goal is for every customer to feel comfortable, informed, and well taken care of. After all, a mortgage isn't just a transaction to us. It's a partnership for life.
We accomplish this level of customer satisfaction by employing top tier talent-all of whom take part in our employee engagement program called the Premium Experience. This program allows our team members to live out our core values, while supporting them with opportunities for professional and personal growth. With hundreds of team members living out the Premium Experience every day, they are the driving force in making Premium Mortgage Corporation a leading lender in the communities we serve.
All positions with Premium Mortgage operate on a Hybrid work schedule unless an exception has been granted by Upper Management.
The Training Specialist is responsible for creating training materials, performing training needs analysis, electronic additions and facilitating training programs, either in person or virtually. The Training Specialist also manages training, system and business-related projects that support key business initiatives.
The Training Specialist is responsible for completing the following job duties. This reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Deliver training to employees virtually, in person or other means that enhance the learning experience and promote growth initiatives within the organization.
Create training materials that include and are not limited to participant guides, job aids, facilitator guides or other medium required to provide first class learning experience.
Aligns training objectives with corporate goals
Maintains training attendance records and training calendars. Assigns, manages, and tracks training participation via Learning Management System.
Ability to work with, communicate, and provide training to all levels of employees including but not limited to Executives, Managers, Supervisors and front-line staff.
Coaches and mentors both new and existing employees; identifies opportunities to enhance performance and efficiency.
Assesses training needs and determines the best course of action to fill knowledge gaps, train on existing and new products, systems (both nuances and enhancements to existing software and applications) and support initiatives that grow PMC business and enhance the customer experience.
Collaborates with managers of all levels to assess needs, recommends training solutions and alternatives, overcomes obstacles that prevent delivery and development of high-quality training products aligned with corporate goals.
Manages multiple training and business related projects; requires excellent time management skills ability to be agile and flexible balancing multiple priorities, able to
Other duties as assigned by management.
This reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Qualifications:
The following qualifications are required of the Training Specialist
25% travel
Education:
A degree or related experience in education, instructional design, project management and or mortgage related experience is preferred
Skills and Experience:
Outstanding interpersonal and communication skills (both written and verbal) with the ability to present information in a meaningful and easily understood format
Exceptional written and verbal communication skills; possesses the ability to demonstrate and convey complex concepts to participants in a simple and precise fashion.
Positive customer service attitude with emphasis on promoting the company
Proficiency in Microsoft Office Suite (Word, Outlook, Excel)
Self-motivated and works independently; interacts professionally with all levels within the organization
Possesses mortgage banking experience with emphasis on underwriting, processing, sales, compliance Positive customer service attitude with emphasis on promoting the company; supports and promotes Premium Mortgage Corporation CORE Values in all interactions
Mortgage Banking experience with emphasis in Sales, Operations, Servicing or Compliance.
Hands on experience with Encompass or other Mortgage Loan Originations systems required
The employee that succeeds in this position is creative, flexible, inquisitive, team player, adapts well to change, articulate. Possesses experience in mortgage banking with extensive knowledge in any or all of these areas: mortgage originations, underwriting, compliance, systems.
Project management leadership and/or experience is a plus
Experience with Learning Management software is a plus
Experience using instructional Design software is a plus
The Training Specialist is primarily in an office setting and may be exposed to outdoor conditions.
The working conditions are classified as sedentary work:
Sedentary work - Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time.
The following is a description of the physical requirements daily for the Training Specialist. While performing the duties of the job the employee is regularly expected to:
Stand
Sit
Hear
Walk
Talk
Stoop or kneel
Repetitive motion
This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
The starting base salary range for this position is $50,000.00 - $60,000.00. This is the range of the base pay only, it does not include other components that make up the total compensation package of the position. If offered a position, your total compensation package will be determined by experience, location, skills and/or education which may result in a total compensation package that falls outside the provided range.
Premium Mortgage Corporation provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Auto-ApplyTrainer
Staff development coordinator job in Greece, NY
TrainerYour potential has a place here with TTEC's award-winning employment experience. As a Learning and Development Trainer working on site in Athens, you'll be a part of bringing humanity to business. #experience TTECWhat You'll be Doing Do you have a passion to train and guide others towards best practices? Do you love helping set someone up for success? In this role, you'll support and actively engage new hires in a training environment to develop their knowledge of our values, employee workspaces, time keeping apps, and training on client products and procedures.
You'll work to make sure each employee is set up for success as they start their new role by teaching, testing, and monitoring absence and attendance throughout the training process.
You'll report to the L&D Manager.
We're looking for a Trainer to welcome and excite new hires as they start their new careers.
During a Typical Day, You'll· Inspire and motivate learners to reach for amazing· Mentor and coach new hires within client training goals and time frames· Bring your interest in helping others to start their career journeys successfully· Deliver high quality client product training What You Bring to the Role· High school diploma or equivalent· 6 months or more in training and adult learning or call center experience· Team building and nurturing an inclusive learning environment· Engage and support your trainees in making sure they have the proper tools and systems knowledge to accomplish day-to-day tasks· Computer experience What You Can Expect · Supportive of your career and professional development· An inclusive culture and community minded organization where giving back is encouraged· A global team of curious lifelong learners guided by our company values· Ask us about our paid time off (PTO) and wellness and healthcare benefits· And yes.
.
.
a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement) Visit *******************
ttec.
com/ for more information.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC Our business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way Primary Location: Greece
Auto-ApplySenior Trainer of OTI
Staff development coordinator job in Richmond, NY
Outreach Development Corporation
Outreach is a non-profit organization that helps people address issues stemming from substance use and behavioral health disorders by providing the highest quality, life-changing treatment, training, and tools to
build healthy lives
. Our mission is to inspire individuals and families to achieve a life of unlimited potential by developing and delivering the highest quality evidence-based behavioral health services and training. For more information, please visit **************
Position: Senior Trainer OTI
The senior-level trainer teaches in the OTI CASAC and professional development training programs. The Senior Trainer develops and updates curriculum, creates on-line courses, assists in the evaluation of program applicants, and provides academic advisement for OTI students.
Job Scope
Teaches students in OTI CASAC training program, Outreach staff in the Outreach University program, and staff in external agencies that contract with OTI, virtually and in-person
Conducts interviews and evaluations of program applicants and provides feedback to the administrative team and Director. Serves on the Admissions Committee and evaluates applicants with the team for acceptance to the OTI program
Provides advisement/academic counseling to OTI students referred by the administrative team and Director. Reviews student assignments as appropriate and when needed
Creates and modifies curriculum as needed to meet customer and agency needs. Submits new courses to OASAS for approval
Creates and updates asynchronous courses
Assures compliance with OASAS and SED regulations and policies related to training and staff development, and any requirements related to grant funding
Assists in the evaluation of the effectiveness of training courses and programs and modifies them as needed to maximize their efficacy
Assists the Director in promoting OTI services and represents OTI in the community
Universal Responsibilities
Problem Solving - Identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality
Interpersonal Skills - Maintains confidentiality, remain open to others' ideas and exhibits willingness to try new things
Oral Communication - Speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills
Written Communication - Edits work for spelling and grammar, presents numerical data effectively and is able to read and interpret written information
Planning/Organizing - Prioritizes and plans work activities and uses time efficiently
Quality Control - Demonstrates accuracy and thoroughness and monitors own work to ensure quality
Adaptability - Adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events
Attitude - Maintain a positive work atmosphere by behaving and communicating in a manner so that you get along with clients, co-workers and supervisors, while achieving performance expectations
Dependability - Consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance
Safety and Security - Observes safety and security procedures and uses office equipment and materials properly
Policy and Procedures - Is aware of and consistently complies with agency Policies and Procedures as defined in the Employee Handbook and Policy and Procedure Manual
Commitment to Agency Mission and Values - Employee behaves in a manner that is consistent and respectful of the agency's mission and values
Each role at Outreach has identified production and outcome goals. These goals may be stated as a number or as an outcome within an identified time frame. These goals are intended to provide each job holder the knowledge they need about expected performance. Accomplishments against these goals will be a discussion point in the annual evaluation.
Supervised by
OTI Director
Qualifications
Experienced trainer with a minimum of 5 year's of experience working in an educational setting related to the provision of behavioral health educational curriculum is preferred
At least 3 years clinical experience in behavioral health is strongly preferred
A minimum of a master's degree is required and a CASAC is desirable
Understanding of OASAS requirements for CASAC and staff training
Familiarity with OMH requirements is a plus
Excellent training, writing, organizational, and interpersonal skills
The ability to manage difficult situations with composure and flexibility and to work effectively with diverse populations and personalities
Competency using electronic teaching platforms
A professional demeanor and the ability to model congruence with ethical codes of professional conduct is a must
Knowledge and skill in motivational interviewing and other evidence-based practices in behavioral health is strongly preferred
Must be able to travel locally throughout the city and metropolitan area, and in the tri-state region
Position Status
This is a full-time exempt position.
Monday-Friday 9am-5pm
Work Environment
This job operates in a professional office environment and outside in the field. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to travel among assigned sites and locations as needed.
The intent of this is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
Outreach is an equal opportunity employer. The agency does not discriminate on the basis of race, color, gender, socio-economic status, marital status, national or ethnic origin, age, religion or creed, disability, or political or sexual orientation. Diversity is celebrated as a strength at Outreach.
Auto-ApplyPersonal Training Leader
Staff development coordinator job in Geneva, NY
The Lead-Personal Training is responsible for providing mentoring and leadership to the Personal Training department as they deliver Dynamic Personal Training and coaching to members to help them achieve their goals. The Lead-Personal Training will serve as a role-model for Personal Training team members, helping them drive their individual businesses, and will assist the General Manager in ensuring the department meets it overall financial targets.
Job Duties/Responsibilities
* Develops safe, professional, exciting and comprehensive personal training programs.
* Motivates and coaches Personal Trainers to achieve revenue and session goals, ensuring trainers are promoting and selling personal training programs.
* Aligning members with the appropriate personal trainer on the team and supports any escalated member issues when needed.
* Works with the General Manager to scout and interview new team members, ensuring the completion of the 90-day on-boarding process for new performers.
* Ensures members experience an artistry level member experience on the fitness floor daily.
Minimum Required Qualifications
* High School Diploma or GED
* 2+ year of personal training experience
* Demonstrated Leadership / Management Skills
* Demonstrated strong communication, sales, program design, and coaching skills
* Demonstrated strong communication, sales, program design, and coaching skills
* Ability to drive results through others
* Certified Personal Trainer
* CPR and AED Certified
Preferred Qualifications
* Bachelors degree in kinesiology, sports medicine, or a related field
* Experience in delivery and overall knowledge of virtual training methodology
* Demonstrates success in increasing client acquisition and retention
* Ability to manage multiple fitness professionals to a successful outcome
* Demonstrates expertise in Life Time business applications (Exerp, Workday, Domo, etc.)
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Auto-ApplyOFF SEASONAL ROPES COURSE FACILITATOR - Facilitator in Training
Staff development coordinator job in Fairport, NY
PURPOSE: To assist in the implementing of safe and effective usage of the ropes course elements and equipment.
ACCOUNTABLE TO: Ropes Course Coordinator /Director of Outdoor Program
PRINCIPAL JOB RESPONSIBILITIES:
Follow GSUSA, ACCT, ACA and NYSDOH standards and regulations.
Assist/Teach games, initiative and introductory activities to participants.
Assist/Teach participants about each element, including proper use and safety procedures.
Assist in developing and implementing a progression of activities for participants who have registered for ropes course programs.
Provide participants with attainable challenges on the ropes course.
Reports any accidents promptly to the Challenge Course Coordinator.
Ensures the proper use and care of all equipment, including recording in ropes log book.
Lead by example & emphasize safety.
Assist the Lead Facilitator in conducting inspections of equipment for safety, cleanliness and good repair prior to use.
Attend, participate in and successfully demonstrate required skills during the ropes course facilitator trainings/refreshers in at least one refresher per year.
Assist in maintaining records of equipment in the Ropes Course Equipment Log.
Complete required evaluations, time sheets & other required paperwork after each program and submit to the Challenge Course Coordinator.
Participate in the evaluation process for all facilitators to advance to next level.
JOB QUALIFICATIONS/REQUIREMENTS:
Willingness to abide by the policies and practices of the Girl Scouts of Western New York, Inc.
Demonstrate mastery of skills listed on the appropriate level of • evaluation/assessment.
Demonstrated the ability to guide/supervise children.
Current certification in First Aid and CPR or RTE or individual is willing to complete certification course during designated training day.
Good health and stamina necessary to work as an off-seasonal ropes course facilitator.
The acceptance of working weekends.
Work towards 60 program hours to reach the necessary hours for advancement to the next level of facilitator.
Minimum age: 16 years old.
ESSENTIAL FUNCTIONS:
Lift 35 pounds.
Possess strength and endurance required to maintain constant supervision
Demonstrate sensitivity to the needs of the participants.
Demonstrate enthusiasm, sense of humor, patience self-control and ability to adapt well to changing situations.
Participate in structured and unstructured activities.
Accept and follow directions both in verbal and written form.
Provide excellent customer service to other facilitators and participants.
Auto-ApplyUnit Field Trainer
Staff development coordinator job in Rochester, NY
Job Title
Unit Field Trainer
Job Details
The Unit Field Trainer is the first level of management in the Branch Sales Office that is responsible for the recruitment, onboarding and on the job training for sales agents, in addition to maintaining their own personal production standards.
Job Responsibilities/Accountabilities:
• Train and Mentor agents; responsible for a downline of agents and accountable for their performance and compliance to policies and procedures
• Provides day to day guidance, consultation and mentoring for the development strategies of agents (production oriented) to help agents become successful
• Maintains personal production to achieve established goals and objectives
• May also have a role in recruiting efforts as assigned by branch; will be instrumental in the onboarding and development of licensed agents; will help facilitate the licensing training for other agents
• Conduct on the job training though joint field work with new agents that includes appointment sharing and commission splits
• Actively participate in mgmt team meetings and support the Branch Sales Office in meeting stated goals
Qualifications:
• HS degree required; BS preferred
• 1-3 years previous experience in an insurance agent position; 3-5 years is preferred
• Strong communication skills required
• Strong results orientation is required
Auto-Apply