How to hire a staff services manager

How to hire a staff services manager, step by step

Here's a step-by-step staff services manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a staff services manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new staff services manager
• Step 8: Go through the hiring process checklist

What does a staff services manager do?

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1. Identify your hiring needs

   The staff services manager hiring process starts by determining what type of worker you actually need. Certain roles might require a full-time employee, whereas part-time workers or contractors can do others.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect staff services manager also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of staff services managers and their corresponding salaries.

   Type of Staff Services Manager	Description	Hourly rate
   Staff Services Manager	Top executives devise strategies and policies to ensure that an organization meets its goals. They plan, direct, and coordinate operational activities of companies and organizations.	$19-45
   Coordinator/Manager	A coordinator/manager is a professional who is responsible for supervising the day-to-day operations of a facility by following a set of policies and guidelines. Coordinators/managers collaborate with board members to ensure the overall quality of the facility and maintain inventory levels for all components and parts... Show more	$12-44
   Manager	Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department... Show more	$17-44

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Financial Statements
   • Customer Service
   • PowerPoint
   • Internal Controls
   • Payroll
   • HR
   • Food Service
   • CPR
   • Patient Care
   • Emergency Situations
   • Front Desk
   • Customer Satisfaction
   • Fine Dining
   • Food Preparation

   Check all skills

   Responsibilities:

   • Manage all brewery operations including special project management, raw material ordering and handling, production scheduling, and client interfacing.
   • Update CPT codes and pricing in Ersp.
   • Submit and process claims for Medicaid.
   • Devise a compliance plan and train office staff on HIPAA.
   • Handle all transactions into the POS system over the course of tenure.
   • Perform secondary billing claims with attachments by collecting/filing claims to Medicare, Medicaid, & commercial payers.

   More staff services manager duties

3. Make a budget

   Including a salary range in your staff services manager job description helps attract top candidates to the position. A staff services manager salary can be affected by several factors, such as geography, experience, seniority, certifications, and the prestige of the hiring company.

   For example, the average salary for a staff services manager in Oklahoma may be lower than in Rhode Island, and an entry-level staff services manager usually earns less than a senior-level staff services manager. Additionally, a staff services manager with certifications may command a higher salary, and working for a well-known company or start-up may also impact an employee's pay.

   Average staff services manager salary

   $62,624yearly

   $30.11 hourly rate

   ---

   Entry-level staff services manager salary

   $41,000 yearly salary

   Updated January 31, 2026

   Average staff services manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	District of Columbia	$91,340	$44
   2	Massachusetts	$86,333	$42
   3	New Jersey	$81,367	$39
   4	New York	$78,952	$38
   5	California	$77,399	$37
   6	North Carolina	$75,821	$36
   7	Virginia	$75,573	$36
   8	Washington	$72,366	$35
   9	Maryland	$70,022	$34
   10	Wisconsin	$68,914	$33
   11	Ohio	$68,218	$33
   12	Colorado	$66,457	$32
   13	Illinois	$65,690	$32
   14	Michigan	$63,226	$30
   15	Nevada	$61,672	$30
   16	Indiana	$58,411	$28
   17	Pennsylvania	$56,794	$27
   18	Arizona	$56,264	$27
   19	Texas	$55,530	$27
   20	Minnesota	$53,820	$26

   Average staff services manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	VMware	$110,716	$53.23
   2	Parsons	$88,867	$42.72	19
   3	J.P. Morgan	$87,979	$42.30
   4	Northrop Grumman	$87,100	$41.88	123
   5	Itron	$86,954	$41.80
   6	JPMorgan Chase & Co.	$82,532	$39.68	201
   7	RSM US	$77,481	$37.25	125
   8	The PNC Financial Services Group	$75,406	$36.25	29
   9	Ernst & Young	$75,284	$36.19	1,499
   10	Western & Southern Financial Group	$74,727	$35.93	32
   11	University Hospitals	$74,142	$35.65	34
   12	Moss Adams	$73,966	$35.56
   13	Aya Healthcare	$73,327	$35.25	2
   14	High Peaks Physicaltherapy	$70,939	$34.11
   15	Crowe	$66,899	$32.16	10
   16	Plante & Moran PLLC.	$66,200	$31.83	30
   17	Rutgers University	$65,916	$31.69	64
   18	Naperville School District 203	$65,732	$31.60
   19	National Pancake House	$64,859	$31.18
   20	Collibra	$64,405	$30.96

4. Writing a staff services manager job description

   A staff services manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. Below, you can find an example of a staff services manager job description:

   Staff services manager job description example

   The Bag/Cart Supervisor provides carts and range balls for Guests in a courteous and friendly manner while keeping all work areas clean, orderly and safe. Greet Guests while projecting a professional image. Remove golf bag from car and transport them to the bag racks. Communicate in a clear, pleasant and professional manner miscellaneous information that will assist the Member/Guest in playing the course. Deliver carts from the cart barn(s) to the daily staging area. Provide golf cars that are clean, safe, and properly prepared with a towel, full sand bottle, pencil, scorecard and tees. Assist Members and Guest as they depart from the facility. Be certain all golf clubs are cleaned. Work with Golf Shop Staff to ensure that all club rules including dress code and beverage policies are followed by the Members and Guests. Responsible for maintaining the bag room area in order to provide the highest level of service to the members and guests. Responsible for keeping bag room, clubs, bags and storage bins in a clean, orderly condition. Responsible for keeping range balls clean, dispose of cut or damaged balls and striping range balls as needed. Responsible for assisting golf shop staff with club repair and bag storage.
   Responsibilities
   
   * Supervises Outside Service staff
   * In a courteous and friendly manner provide carts and range balls for Guests while keeping all work areas clean, orderly and safe.
   * Greet Guests in a friendly and courteous manner while projecting a professional image.
   * Remove golf bag from car and transport them to the bag racks.
   * Communicate in a clear, pleasant and professional manner miscellaneous information that will assist the Member/Guest in playing the course. An example would be that yardage markers on sprinkler heads are measured to the middle of the green.
   * Deliver carts from the cart barn(s) to the daily staging area. Provide golf cars that are clean, safe, and properly prepared with a towel, full sand bottle, pencil, scorecard, and tees.
   * Perform periodic cart maintenance and special repair.
   * Update cart service records.
   * Assist Members and Guest as they depart from the facility. Be certain all golf clubs are cleaned.
   * Work with Golf Shop Staff to ensure that all club rules including dress code and beverage policies are followed by the Members and Guests.
   
   Job Requirements
   
   * Prior golf course experience preferred

   Copy this example

   

5. Post your job

   To find the right staff services manager for your business, consider trying out a few different recruiting strategies:

   • Consider internal talent. One of the most important sources of talent for any company is its existing workforce.
   • Ask for referrals. Reach out to friends, family members, and current employees and ask if they know or have worked with staff services managers they would recommend.
   • Recruit at local colleges. Attend job fairs at local colleges to recruit staff services managers who meet your education requirements.
   • Social media platforms. LinkedIn, Facebook and Twitter now have more than 3.5 billion users, and you can use social media to reach potential job candidates.

   Post your job online:

   • Post your staff services manager job on Zippia to find and recruit staff services manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Your first interview with staff services manager candidates should focus on their interest in the role and background experience. As the hiring process goes on, you can learn more about how they'd fit into the company culture in later rounds of interviews.

   You should also ask about candidates' unique skills and talents to see if they match the ideal candidate profile you developed earlier. Candidates good enough for the next step can complete the technical interview.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new staff services manager

   Once you've decided on a perfect staff services manager candidate, it's time to write an offer letter. In addition to salary, it should include benefits and perks available to the employee. Qualified candidates may be considered for other positions, so make sure your offer is competitive. Candidates may wish to negotiate. Once you've settled on the details, formalize your agreement with a contract.

   It's also good etiquette to follow up with applicants who don't get the job by sending them an email letting them know that the position has been filled.

   Once that's done, you can draft an onboarding schedule for the new staff services manager. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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