Staff services manager jobs near me - 2,179 jobs

About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates. Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance Uphold the commitments to the company's processes and policies, values, and mission Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met Ensure attractive, safe, and accurately priced merchandise displays Responsible for the maintenance and upkeep of the building and grounds Responsible for effectiveness of technology to ensure a seamless customer experience across all channels Demonstrate effective and consistent communications and interpersonal skills Demonstrate effective problem-solving and analytical skills Maximize inventory, cash control, and loss prevention techniques May be required to cross train and perform other duties SUPERVISORY RESPONSIBILITIES Supervise and direct the assistant managers, department managers, and store associates Has authority into the job status of associates: hiring, firing, promotions, and assignments Essential Qualities for Success 2+ years retail management experience Be an outgoing self-starter who enjoys working with people Computer knowledge in Excel and Word Proficient user of computer software systems Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Ability to work independently without supervision Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements Ability to access and use the in-store computer, scanning system, and wireless handheld unit Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Use general office equipment such as computer, telephone, copy machine, fax machine, calculator Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment PHYSICAL REQUIREMENTS Good visual acuity Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently Ability to stand and/or walk for long periods of time Ability to use a ladder and/or pallet jack Close vision for computer work Repetitive wrist movements on keyboard Ability to walk up and down stairs multiple times per day Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver) Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************

We are seeking experienced and innovative leaders to support our growing markets in the retail space. Our District Managers are responsible for overseeing operations of assigned stores and are accountable for overall operations, staffing and merchandising of retail stores. The District Manager is the immediate supervisor of the store managers and work closely with them to ensure that each store is achieving maximum profitability through execution of short- and long-term strategies. Responsible for providing leadership, executing corporate directives and developing strategies to maximize people development. JOB RESPONSIBILITIES: · Oversee the overall operations and sales performance of multiple retail locations within assigned area. · Provide leadership and strategic direction to each retail store team to create an environment that ensures guest satisfaction, maximum productivity, profitability and sales results. · Responsible for conducting store visits focused on people, customer service, store contribution, and adherence to loss prevention initiatives. · Manage all appropriate merchandising programs in an accurate and timely manner while adhering to company established standards of store presentation. · Anticipate, analyze and determine all sales and operational opportunities within the marketplace and contribute ideas, strategies and innovations based on knowledge of local market conditions and store environment. · Ensure stores have proper inventory levels to support sales growth and to meet local market demand. · Complete store visit reports per an established visitation cycle ensuring time for efficient and effective store visits and follow up as needed. · Provides leadership and direction to store managers, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs; planning, monitoring and appraising job results. · Ensure accurate and timely completion of all required physical inventories and related Loss Prevention assignments/requirements. · Responsible for seeking out and participating in community events that resonate with our consumers, i.e. fairs, events, conferences, expos, and other public gatherings, in order to promote the organization's mission and initiatives. · Additional duties as assigned. PHYSICAL ASPECTS/WORK ENVIRONMENT: · Must be able to stand or walk for up to eight hours a day. · Frequent reaching and bending and twisting - below waist and above shoulders. · Frequently required to use repetitive hand-to-finger motions and reach with hands and arms. · Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs. · Ability to climb ladders, reach and bend. · Work in temperatures ranging from 50 - 85 degrees - especially in our stock room areas. · Use of a computer up to 60 % of the time throughout the day. · Frequent travel throughout assigned market; Ability to travel up to 75%. * Reasonable accommodations may be made to enable individuals to perform the essential functions. QUALIFICATIONS: · Bachelor's degree in business or related field preferred; or equivalent years of experience sufficient to successfully perform the key accountabilities of the job required · 5+ years progressive retail experience required · 5+ years in a leadership role (direct or indirect) · Prior managerial/supervisory experience preferred · High degree of proficiency MS Office Suite, Outlook & Internet applications · Must have demonstrated leadership ability, good communication skills, be self-directed, self-motivated and customer service oriented · Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills · Strong verbal and written communication skills (including analysis, interpretation, & reasoning) · Solid understanding and application of mathematical concepts · Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients · Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment. · Ability to work with and influence peers and senior management · Self-motivated with critical attention to detail, deadlines and reporting · Must have current driver's license

Company: Carousel Type: Full-Time About Carousel Carousel is a division of Diamond Cellar Holdings, a premier name in the luxury jewelry industry. We specialize in providing world-class repair, manufacturing, and logistics services to luxury jewelry brands around the world. We serve as a trusted operational partner to some of the most discerning names in the industry, combining technical precision with white-glove customer service. Position Summary The Brand Services Manager serves as the operational and communication hub for all jewelry repair workflows at Carousel. In this role, you will manage the full lifecycle of incoming repairs, ensuring timely distribution, quality control, and status updates to our brand partners and clients. You'll coordinate between our in-house artisans, external vendors, and end customers to deliver a seamless and efficient repair experience. This is a detail-oriented, service-driven role ideal for someone who thrives in a fast-paced environment, can juggle multiple workflows, and values craftsmanship and care. Key Responsibilities Repair & Custom Coordination Receive, triage, and assign daily incoming repair jobs to the appropriate artisans for swift action. Conduct final QC checks to ensure every repair meets brand and client standards. Serve as the main point of contact for all internal and external repair-related communications. Provide brand-specific repair estimates and lead times; generate custom quotes as needed for non-standard services. Communication Management Begin each day with a review of all outstanding client and brand messages. Maintain proactive and timely updates to stakeholders using internal tagging and workflow tools. Execute monthly check-ins with each brand, flagging any problem jobs or delays. Monitor communication and production patterns to identify outliers or bottlenecks. Trigger automated status updates to clients and partners as needed. Billing & Tracking Log repair notes, estimates, and invoice details into the Repair Tracker system. Understand and apply specific client terms, including discounts, markups, and codes. General Administrative Support Compile and distribute weekly performance and job tracking reports. Maintain up-to-date knowledge of Carousel procedures and standards. Qualifications Experience in luxury retail, repairs, operations, or customer service preferred. Strong attention to detail and organizational skills. Ability to manage multiple tasks and prioritize effectively. Excellent verbal and written communication skills.

About Us: Alpha Management is a leading real estate property management company servicing the Ohio and Carolina regions. The company is dedicated to providing value to owners by maximizing revenue, managing cost control and overseeing construction process, while serving residents with exceptional customer service and value-add renovation projects. We are committed to redefining the apartment living experience by ensuring that our tenants receive all the amenities and services to live happily and comfortably in their new homes. About the Job: We are seeking a highly skilled and experienced Area Manager to join our dynamic team in Columbus, OH. This senior leadership position is designed for a hands-on leader who thrives in a fast-paced environment and is committed to driving business growth, enhancing operational efficiency, and implementing strategic initiatives. In this pivotal role, you will work directly with the Managing Director and play a crucial role in shaping the operational success of our expansive multi-family portfolio. Responsibilities: Operational Leadership: Oversee the day-to-day operations of the entire Columbus portfolio, ensuring seamless business plan execution and operational excellence. Team Management: Serve as a hands-on leader with direct accountability over Property Managers and site teams. Responsible for the recruitment, training, and performance management of team members, ensuring high levels of efficiency and effectiveness in line with company policies. Strategic Execution: Develop processes and procedures, and implement them at the property level. Maintain operational strategies that align with company objectives. Ensure that all site operations meet or exceed expectations and management agreements, using parameters such as occupancy and collection goals. Renovation and Capital Expenditure Management: Oversee the renovation sets, track an updated schedule, and ensure timely request purchases at properties. Ensure renovations are completed on time and within budget to maximize property value and appeal. Help with prepare invoices and Capex Draws as needed. Vendor and Stakeholder Relations: Develop a robust network of local vendors and maintain strong relationships with key stakeholders, including suppliers and high-value partners to tackle work orders for all assets. Financial Oversight: Along with the asset management team develop and manage the annual budgets for assigned properties. Monitor performance against the budgets, making adjustments as necessary to ensure financial health and operational efficiency. Client and Stakeholder Relations: Act as the main point of contact for all property-related matters with the owner and the asset management team. Maintain open lines of communication to report on operations, address concerns, and ensure all facets of property management are understood and adhered to according to the Management Agreement. Compliance and Quality Assurance: Ensure that all property operations comply with legal and regulatory requirements and corporate policies. Lead routine site and safety inspections to maintain high standards of property appearance and functionality. Qualifications: Education: Bachelor's degree in Business or related field. Experience: Minimum of 5 years in a leadership role within multifamily property management, demonstrating successful team and operations management. Skills: Proven ability to manage multifamily property operations with a hands-on, proactive approach. Excellent leadership skills, capable of motivating and directing teams to achieve operational targets. Exceptional communication skills, proficient in discussing complex operational details with various stakeholders. Proficient in property management software, preferably with expertise in AppFolio Strong financial acumen with experience in budget development and fiscal management. Ability to think big picture, while also has great attention to details Language: Proficiency in both English and Spanish is preferred to effectively communicate with diverse personnel and stakeholders. Compensation: A competitive compensation package will be offered including a base salary of $85,000 - $125,000 based on skills and experience, performance-based bonus, and other perks such as relocation assistance if necessary. Application Process: Interested candidates are invited to submit a detailed resume along with a cover letter that highlights relevant experiences and leadership philosophy.

The District Manager is responsible for the leadership and direction of assigned stores within a district, focusing on operational procedures, merchandise presentation, and execution of all corporate initiatives. The District Manager will play a critical role in building a positive work culture, driving employee involvement, and supporting change management efforts within the retail organization. DUTIES/RESPONSIBILITIES: Ensures district compliance with all company policies, directives, and operational standards. Visit all stores within each district on a planned schedule, providing constructive guidance and reviewing operational performance. Monitors store sales and payroll performance of all stores and initiates action plans to achieve company goals. Review P&L statements monthly with each Store Manager to ensure all controllable expenses are within company guidelines. Ensures compliance with company cleanliness standards and general store appearance. Coordinates action plans with each Store Manager to execute shrinkage reduction programs in their stores. Monitors the results of store cycle inventories and store audits to ensure corrections of any deficiencies. Ensures all loss prevention communications are followed to maintain awareness of shoplifting issues and internal theft. Maintains compliance with all safety rules and regulations. Ensures timely execution of company procedures for new hires, promotions, and all other status changes through routine communication with each Store Manager. Monitors all training programs for new Store Managers. Approve all required status changes and ensure consistent salary administration within the district. Ensures strict compliance with all Federal, State, and Local laws and accurate recordkeeping of store personnel files. Communicate with buying staff on any merchandise needs, new items, and stock levels. Ensures timely execution of all merchandise presentation guidelines. Monitors the prompt and accurate completion of markdowns, price changes, and store promotions. Communicates new store location possibilities and availability of new site locations for existing stores. Reports any significant changes within the district concerning vacancies, competition, or any other real estate issues. Performs other duties as may be assigned. REQUIRED SKILLS/ABILITIES: Ability to read and understand documents such as general correspondence, cash reports, markdown reports, register tapes, department reports, and office procedures/memos. Ability to communicate effectively with vendors and fellow associates. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. This position requires up to 50% travel. EDUCATION/EXPERIENCE: Bachelor's degree in Business Administration or related field, or 5 years of experience and/or training in the related field; or equivalent combination of education and experience. PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to sit. The employee must frequently use their hands to handle or feel objects and must be able to speak and hear clearly. The employee may occasionally need to lift and/or move up to 25 pounds. Specific vision abilities required for this job include close vision, distance vision, and depth perception. The employee must be able to work effectively in a fast-paced environment. GENERAL INFORMATION: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified. Equal employment opportunities are provided to all employees and applicants for employment. Discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. is prohibited.

THE TEAM The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences. THE OPPORTUNITY Aritzia is growing, and our Store Management team is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself. THE ROLE As the Boutique Manager, you will: Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships Create an optimal balance of sales and service by having the right people in the right place at the right time Own or escalate details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience Manage the day-to-day performance of the retail team in support of business objectives, enabling progressive career development and an incredible employee experience THE QUALIFICATIONS The Boutique Manager has: The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes The ability to set clear objectives and inspire the team to reach their highest potential A dedication to quality and investing in results that add value to the business at all times A deep understanding and commitment for the industry in which we operate A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture THE PERKS Some of the industry-leading benefits you will receive working at Aritzia: If applicable in location: A-OK Café - Our world-class café located on-site Product Discount - Maybe you've heard of our famous product discount? You have now. Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial. Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.

WHO YOU ARE: Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth. WHAT YOU'LL DO: Drive results through delivering an elevated customer experience Lead and execute key opening and closing duties and operational tasks. Demonstrate flexibility and desire for individual growth in a fast-paced store environment Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques. Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence. Build a client book through establishing client relationships to drive additional traffic and create client engagement Drive Omni channel sales by utilizing all available tools and technology YOU'LL NEED TO HAVE: 3+ years of relevant retail management experience WE'D LOVE TO SEE: A self-starter with the ability to mentor and continue to develop personal leadership qualities Energetic, motivated and engaging; a true brand ambassador with a love for fashion Knowledge of clienteling with the ability to build lasting customer relationships Customer service obsessed; ability to sell with a passion for styling and love for fashion Technologically savvy individual with an entrepreneurial spirit THE BENEFITS Cross-Brand Discount Flexible schedule Internal mobility across Versace, Jimmy Choo and Michael Kors Exclusive Employee Sales Clothing Allotment The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.

The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market. The David Yurman Columbus Store Manager will be accountable for the following key deliverables: Responsibilities Achieve and/or Exceed Sales Plan Create and execute strategic initiatives to deliver the planned annual sales goals Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum. Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market. Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement. Clientele/Service Management Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals. Operations Deliver controllable expenses on and/or under expense budgets Ensure all company policies and procedures are communicated appropriately and followed by all store associates Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards. Maintain proper care standards for the product to ensure quality saleable condition Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws. Embrace technology to enhance customer experience and create expectation with associates to utilize Ensure all security procedures are communicated appropriately and followed by all store associates Talent Training and Development Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand Develop and motivate staff through clear communication, goal setting and regular coaching opportunities Lead succession planning by training and developing store management team Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action Identify training needs and develop growth potential of each staff member Qualifications Searching for an entrepreneurial minded business operator Positive leader with strong sales background Ability to speak multiple languages Well networked into the High Net Worth individual, and the local philanthropy scene Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals Ability to manage multiple tasks in a fast-paced environment Proven ability to manage high volume and inventory with an emphasis on driving results Strong community relations Fine Jewelry and or Fine Watch experience preferred, but not required Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.) Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Estimated Salary Range: $100,000-$125,000 Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.

Redi Carpet is Growing - Join Us in Columbus, OH! We're excited to announce the opening of our newest branch in Columbus, Ohio, and we're looking for a General Manager to lead the way! This is your chance to take the reins, build a high-performing team, and make a lasting impact as we expand into this dynamic market. If you're a strategic leader with a passion for operational excellence, team development, and driving results, this is the opportunity you've been waiting for. What You'll Do As General Manager, you'll oversee all aspects of branch operations, including: Leading Sales, Administration, and Operations teams. Driving new business opportunities and maintaining strong customer relationships. Managing branch P&L, setting budgets, and achieving revenue goals. Recruiting, mentoring, and developing top talent. Ensuring compliance with company policies and supporting national programs. Establishing local pricing strategies and leading monthly sales meetings. What We're Looking For Bachelor's degree in a related field. 2+ years of management and/or sales leadership experience. Strong business acumen and ability to analyze, plan, and execute strategies. Proven ability to lead teams and deliver results. Why Redi Carpet? We offer a competitive salary range of $101,400 - $154,800 annually, plus a comprehensive benefits package: Medical, dental, and vision coverage 401(k) with company match Paid holidays, vacation, and wellness days Life and disability insurance Tuition reimbursement Employee Assistance Program …and more! Ready to Lead? Join a company that values innovation, teamwork, and growth. Apply today and help us shape the future of Redi Carpet in Columbus!

Part-time Description This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. Provide care and supervision of children in all Childcare Service Areas. OUR CULTURE: Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. AREAS OF DIRECT RESPONSIBILITY Childcare Services: Kids' World (Ages 3 months to 10 years) ACE Place (Ages 3 years to 10 years) ESSENTIAL OVERALL FUNCTIONS Effective communication with children, families, and members. Able to handle multiple responsibilities in the childcare setting reliably and effectively. Provide a safe and secure setting for children and provide continuous supervision at all times. Observe and monitor children's play activities. Remain in your area of responsibility at all times. If you have to leave, notify your coworkers and return promptly. Engage with the children and participate in activities with the children. Provide redirection and discipline as necessary. Refrain from punishment. Maintain daily attendance logs, providing drop-off and pick-up times for all children. Develop and maintain communication with families. Complete incident and behavior reports as necessary. Communicate effectively and respectfully with families regarding illness, bathroom, and behavior issues. Transport and supervise children throughout the building to use restroom and YMCA programming. Communicate with Coordinator and Director any concerns, problems, or suggestions regarding children and the program. Be enthusiastic! Maintain and project a positive attitude at all times. Rumors, gossip, and negativity will not be tolerated. Treat children and co-workers with respect. Positively promote the YMCA, its programs, and Childcare Services. Be on time. Obtain own substitute when unable to work scheduled shift. Keep an accurate inventory of supplies and notify coordinator when replacement or repair is necessary. Keep room, toys and equipment clean and organized. Maintain maintenance logs for the play structure in ACE Place. Follow the procedures for opening and closing areas of responsibility. Regularly read and initial the Childcare Services Communication Binder. Attend staff meetings, trainings, and events as scheduled. Dress appropriately: YMCA grey staff shirt, jeans/khakis, knee length shorts, name tag, closed toe shoes with heel closure. Diaper and toilet children as necessary. Sanitize surfaces after all diaper changes. Shall NOT use and will ensure that staff do not use: phones to text, tablets or phones for social media, or any other device while working in the Childcare Services Program. Other duties assigned as deemed necessary by the Childcare Services Coordinator. LEADERSHIP COMPETENCIES: Inclusion Critical Thinking & Decision Making Emotional Maturity BASIC HOURS As scheduled by the Childcare Services Coordinator. Hours vary by season. ENVIRONMENT 76,000 square foot facility with high level of contact with members and community. Various hours that may include early mornings and/or late evenings. Some off site work needed. HEALTH AND SAFETY REQUIREMENTS Employees are advised on OSHA Standards through required signage and administrative updates as compliant with federal law. PHYSICAL DEMANDS Employee can demonstrate sufficient strength, agility, and mobility to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DISCLAIMER The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Requirements QUALIFICATIONS 1. Ability to provide a quality experience to children and parents that focuses on the following YMCA values: honesty, respect, responsibility, and caring. 2. Certifications to be completed in the first 30 days of employment: Basic Life Support, First Aid and Bloodborne Pathogens certification. Child Abuse Prevention training. 3. Able to responsibly supervise, nurture, and care for children typically from ages 3 months to 10 years old. 4. Able to welcome children each day, perform crafts and activities, change diapers, and ensure children behave well when in contact with other children.

Job DescriptionCareer Renew is recruiting for one of its clients a Head of Growth - Blockchain - this is a fully remote role for candidates based in US or Europe. Salary range: 150-220K USD base yearly. We're building the future of rollup infrastructure with a bold vision: synchronous cross chain composability. Today, rollups are siloed. Developers are forced to choose between scalability and interoperability. We think that's a false choice. We are creating a modular rollup framework that allows chains to remain sovereign while achieving cross chain synchronous composability-no trusted bridges, no brittle async calls. We're pioneering a new architecture where: App-specific L3s can interoperate as smoothly as contracts on Ethereum. Shared sequencing, preconfirmations, and unified execution environments unlock atomic, cross-chain interactions. Developers no longer need to choose between performance and composability. “Imagine every rollup could synchronously compose with every other. No bridges, no delay, no fragmentation. Just fast, seamless cross-chain UX. That's the future we're building.” We're early-stage, ambitious, and backed by some of the best minds in Ethereum. Come help us build an open and composable future for rollups. Responsibilities Work directly with cofounders, ensuring alignment with our broader strategy and goals. Build and nurture a developer community that uses our technology, particularly for the Based Appchain Platform - Pylon Plan and execute marketing campaigns for our first party appchain (confidnetial) Develop and execute content strategies, fostering engagement with developers and technical communities. Drive partnerships with app developers, protocols, and projects to grow our users and expand Pylon and DA Builder adoption. Represent us at industry events, both virtual and in-person, to build the brand and communicate our vision. Requirements Deeply crypto-native, with a genuine passion for blockchain and decentralization. Strong understanding of rollups, DeFi, and the technical landscape around Ethereum. Nice to have Regularly listening to crypto podcasts (10+ hours/month). A technical background or familiarity with rollups/infrastructure. A solid X(Twitter) presence, with a track record of engaging or technical content. A basic design skills and experiences. Why Join Us? Be part of a team that's reshaping Ethereum scalability and rollup design Work alongside top researchers and engineers in the crypto space Enjoy a fully remote setup with flexible hours and regular international team off-sites Unlimited vacation policy and top-tier health, dental, and vision coverage for U.S. employees Compensation & Package Base Salary + Equity/Tokens - $200k - $300k

Where will your project management and technical leadership skills not only make an impact, but also develop even further? Right here, where you will lead or assist with the end to end delivery of large customer laboratory projects as part of an outstanding team! You will deliver ‘hands-on' work at customer sites, building and delivering solutions to impact client needs. In this role, the project manager supports the sale and handles the solution design/development of large integrated service projects to external customers; often involving multi-function and multi-vendor efforts. These projects can include, but are not limited to asset management program assistance, relocation of customer assets, facility inventories, and other projects as identified. The Project Manager will assist with resolving the overall project plan, budget, structure, schedule, and staffing requirements. You will assist our external customers in the definition and implementation of complex integrated solutions requiring CrossLab services. You'll be responsible for assisting in the pricing of customized solutions and ensuring implementation or delivery within specified goals. It is important that this Project Manager can build and maintain client and delivery partner relationships while coordinating with project team members. This is a hands-on working position where you are an active part of the project delivery. Our ideal candidate enjoys working face to face with customers, works well leading others and has a strong attention to detail. The Ideal Candidate: Can demonstrate a commitment to industry accepted project management processes, practices, tools, and behaviors with a proven track record of project participation or management. Can assist with 3rd Party vendors on-boarding and contracting for assigned projects. Detail oriented and capable of multi-tasking. Can be mobile at customer site for up to 8 hours with limited breaks. Can communicate effectively, lead meetings, and maintain documentation that is shared with customers, sales, and management. Can adapt to change and make tough trade-offs when vital-- within a timeline, project or needs of the department. Works well in diverse teams while being willing and able to make course corrections if one path isn't working. Has the core values of Trust, Respect, Integrity, and Teamwork and is accountable for their actions. Familiarity with facility construction and PMP certification preferred. Qualifications Bachelor's degree in a relevant scientific field required; may consider applicants with other related university degree and/or equivalent combination of education, training and hands-on experience PMP certification is preferred 8+ years relevant work experience with 5+ years of customer-facing field project management Training in Project Management (PM) methodologies or equivalent experience and demonstrated PM concepts and tools Effective collaboration skills Experience working with external customers Excellent written and verbal communication skills Experience using relational database knowledge using ad-hoc reporting tools to extract data and create and analyze custom reports Ability and willingness for overnight travel. While some work may be in the local area and home office other project locations may require extensive travel (50+%) Preferred skills: Laboratory technical experience or laboratory instrument service and maintenance experience preferred Basic GMP and GLP experience a plus Pharmaceutical industry experience preferred Proficient at managing projects budgets including obtaining quotes, purchase orders and reconciling invoices Experience collaborating with 3rd party service providers Lean Six Sigma background preferred Familiarity with the following software is required - Microsoft office (Excel / Word / Share Point). Additional software such as Maximo, SAP, or other data management software, MS Project, Visio, Smart Sheet or other project management software knowledge is desired Additional Details This job has a full time weekly schedule. It includes the option to work remotely. Applications for this job will be accepted until at least December 26, 2025 or until the job is no longer posted. In the US, this position is eligible for choice of company car or reimbursement for personal vehicle usage.The full-time equivalent pay range for this position is $116,800.00 - $182,500.00/yr plus eligibility for bonus, stock and benefits. Our pay ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. During the hiring process, a recruiter can share more about the specific pay range for a preferred location. Pay and benefit information by country are available at: ************************************* Agilent Technologies, Inc. is an Equal Employment Opportunity and merit-based employer that values individuals of all backgrounds at all levels. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, religion or religious creed, color, gender, gender identity, gender expression, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, age, sexual orientation, military or veteran status, protected veteran status, or any other basis protected by federal, state, local law, ordinance, or regulation and will not be discriminated against on these bases. Agilent Technologies, Inc., is committed to creating and maintaining an inclusive in the workplace where everyone is welcome, and strives to support candidates with disabilities. If you have a disability and need assistance with any part of the application or interview process or have questions about workplace accessibility, please email job_******************* or contact ***************. For more information about equal employment opportunity protections, please visit *************************************** Required: 50% of the TimeShift: DayDuration: No End DateJob Function: Services & Support

Powering Trade For The Emerging Cannabis Industry Distru is the #1 ERP in the Cannabis Industry with $3B in annual sales processed through our platform! We are a fully remote and global team building a software platform to streamline the supply chain for the cannabis industry. Most of the top cannabis brands and distributors across the United States use our software to manage their entire operation and stay compliant. As part of our next phase of growth, we recently launched Distru Commerce; a wholesale platform that extends our ERP into the B2B marketplace layer, giving operators a single system to manage their internal operations and their external wholesale sales channels in one fully integrated system. We take a tremendous amount of pride in our culture and have 5/5 stars on Glassdoor because we truly care about our people. We are stable, profitable, and heavily investing in growing new product lines to expand our reach. Our investors include Felicis Ventures, Global Founders Capital, Poseidon Asset Management, and Village Global who have funded companies such as Shopify, Cruise, HelloFresh, Facebook, Slack, and Opendoor. The Opportunity We are looking for our first Head of GTM to lead the next chapter of Distru's growth. With ERP, Distru Commerce, and new products entering the market, we're transitioning from a single-product motion to a coordinated platform strategy. You will architect how these products go to market, how they complement each other, and how we educate the market on the value of Distru's ecosystem. We have $3B in transactions passing through the Distru platform and we've gotten here by truly connecting with the market and being their trusted partner when it comes to software. We believe in meeting the industry where they are and finding creative outlets to create human connections beyond just an email blast. You'll be working directly with the C-suite and executives with an incredible amount of ownership. You will own the strategy and execution behind how we generate demand, break into new states, scale pipeline, and grow adoption across our product lines. You'll set the GTM direction, lead experimentation across channels, and implement the systems and reporting needed to scale efficiently. We're looking for someone ready to roll up their sleeves, build, experiment, and put their fingerprints on a category-defining company. This role is perfect for someone who wants autonomy, influence, and the chance to scale a multi-product business from an early stage. Our Team Culture Rather than us defining our culture, check out what the team has to say! What you'll do: Lead Outbound, Marketing, Partnerships, and Events functions to build a unified pipeline engine Own multi-product GTM strategy, including launch plans for new offerings Build a structured experimentation system across channels, campaigns, and markets Drive demand generation, brand awareness, digital marketing, partnerships, and field marketing Build and refine state-by-state GTM motions for expansion, events, and partner programs Establish measurable dashboards, KPIs, and reporting cadences across all GTM teams Align Product, Sales, CS, and Marketing around coordinated launch plans and growth priorities Partner with Sales leadership on outbound strategy, account targeting, and GTM segmentation Influence positioning, competitive strategy, and storytelling across product lines What you'll need: 5+ years of GTM experience in B2B SaaS or cannabis, ideally in growth-stage environments Experience directly managing sales and marketing teams (digital, brand, events, partnerships) Proven track record driving pipeline, demand generation, and multi-channel growth Strong background launching new products and coordinating cross-functional GTM plans Hands-on experience with HubSpot and BI tools, plus comfort building reporting foundations Creative thinker who brings fresh ideas for pipeline, channels, and storytelling Ability to build trust, unify stakeholders, and elevate GTM thinking across the company Bonus points for experience in cannabis, commerce, marketplace, or supply chain software Benefits: Fully remote work environment. We have teammates in 4 continents! Competitive medical, dental and vision plan options for the employee and their dependents 18 days Paid Time Off (We want you to use these!) + 11 Holidays. Sick days do not count toward these Competitive compensation structure including equity Distru was formed by an environment of mutual respect and trust made up by people working together without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by law. We believe that diversity and inclusion among our team members is critical to our success and we proactively strive to recruit, develop and retain the best and brightest people from the most diverse candidate pools we can find all over the world. #LI-RC1

Vivrelle is redefining luxury consumption through a membership-based model that gives access to the world's most coveted designer pieces. We are in a high-growth stage and looking for someone who can build, test and scale in real time. We are looking for a Head of Growth who brings excitement, clarity of thought, and relentless ownership to customer acquisition and revenue growth. This is a builder role, not a caretaker role. The Head of Growth will own Vivrelle's growth strategy end-to-end - from acquisition to conversion to retention - and will be expected to set direction, make decisions, and move fast. You will work directly with the founders and be trusted to tell us what we should be doing, not wait to be told.About the person… Thrives in ambiguity Can zoom out strategically and zoom in tactically Has strong instincts but validates them with data Feels urgency when numbers are off - and acts immediately A builder who sees problems as puzzles, not blockers A critical thinker who stays calm and sharp in high-pressure moments 8+ years of experience relevant to growth, performance marketing and customer acquisition About the day to day responsibilities… Full ownership of Vivrelle's growth engine, including paid media, funnel optimization and experimentation. Define and execute a clear growth roadmap tied directly to revenue and profitability Manage and scale all acquisition channels, while constantly identifying new levers for growth Set success metrics, diagnose underperformance, and pivot quickly when something isn't working Partner closely with Founders, Marketing, Tech & Data to align growth priorities Build, mentor, and challenge a high-performing team Out ideal hire is someone who... Has seen scale of a customer or subscription business (bonus if you've seen $50M → $100M+ revenue growth) Is a decisive operator; you don't need excessive direction to move forward Is deeply analytical and deeply biased toward action Is comfortable getting your hands dirty (this is not a purely strategic role) Brings grit, urgency, and strong opinions, but is willing to change your mind when the data says otherwise Brings energy and motivation into a room What You'll Love About Vivrelle:Opportunity to join an innovative brand reshaping luxury consumption Medical, Dental and Vision Insurance 401k ProgramCiti Bike, Kindbody, Peloton & Talk Space membership discounts15+ days of PTO, Birthday PTOBi-Annual Performance Reviews & Compensation assessments Access to our luxury closet, of course 😉

About the Role Klay Media is an agency with a forward vision, focused on building and scaling our owned and operated brands. One of our fastest-growing businesses is 1800D2C, the go-to destination for eCommerce and DTC founders, operators, and marketing leaders. We're hiring a Head of Growth to own the strategy and execution of growing 1800D2C's audience, reach, and revenue. This person will be responsible for scaling our subscriber base, driving traffic, experimenting with acquisition channels, and building growth systems that make 1800D2C the #1 resource and community for DTC leaders. You'll be a mix of strategist and operator - comfortable getting your hands dirty with experiments while thinking in terms of long-term compounding growth. Responsibilities Audience Growth Own and execute the growth strategy across paid search, paid social, email, SMS, and emerging channels. Launch and manage referral programs, partnerships, and cross-promotions to accelerate traffic and community growth. Identify and test new acquisition channels (LinkedIn, TikTok, communities, co-marketing). Manage the full campaign lifecycle: audience research, creative briefing, launch, optimization, and reporting. Partnerships & Revenue Collaborate with the Partnerships team to generate qualified sponsor leads and optimize funnels for traffic, clicks, and conversions. Build dashboards and reporting frameworks to measure ROI and share insights with leadership. Evaluate, hire, and manage agency or tech partners to support growth initiatives. Brand Expansion Drive new product launches and initiatives (agency directory, paid memberships, marketplace features). Own budgets, forecasting, and spend efficiency to maximize ROI. Stay ahead of DTC/eComm trends and find creative ways to keep 1800D2C at the center of the industry conversation. Qualifications 4+ years in a growth, marketing, or acquisition role at a media, SaaS, or eCommerce-focused company. Strong hands-on skills: Paid media, landing page optimization, email marketing, SEO, etc. Data-driven mindset; fluent in analytics, tracking, and funnel metrics. Comfortable experimenting quickly, failing fast, and doubling down on what works. Passionate about eCommerce/DTC and plugged into the space. Hands-on experience with campaign management in Meta Ads Manager, Google Ads, TikTok, etc. Analytical mindset with strong comfort in Excel/Google Sheets, dashboards, and attribution models. Creative collaborator who can brief and iterate with design/social teams. Proven ability to thrive in a “builder” role: setting up systems, testing, and scaling from scratch. Strong communication and presentation skills; able to translate data into insights. Bonus Experience in sponsorship/partnership funnels, or scaling marketplaces. Experience in newsletter / email strategy and monetization Experience in startups Why Join Us Help build and define one of the most exciting DTC media platforms. Work directly with leadership and have a huge impact on our growth trajectory. Competitive compensation + performance incentives. Opportunity to shape the future of eCommerce media, tools, and community. Compensation The starting pay for this position will fall within the posted range. Final compensation is influenced by factors such as your skills, experience, qualifications, location, and market trends. Base salaries are aligned to where employees work, and ranges may change over time. Base Salary Range: $120,000-$140,000+ USD Benefits: Health/dental/vision, remote work tools & stipend, flexible PTO, continued learning budget, remote-friendly culture. See website for additional information.

Guest Service Manager - Homewood Suites San Francisco Airport N (Job Number: HOT0C56J) Work Locations: Homewood Suites San Francisco Airport N 2000 Shoreline Court Brisbane 94005A Guest Services Manager is responsible for managing the Guest Services operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?As Guest Services Manager, you would be responsible for managing the Guest Services operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Manage all Guest Service operations to include, but not limited to, guest luggage and package storage and delivery, message delivery, valet and parking services, gratuity distribution, systems management, budget and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation Oversee daily operations in all Guest Services departments Manage administrative projects and ensure adherence to established quality standards Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly Recruit, interview and train team members What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:Hospitality - We're passionate about delivering exceptional guest experiences.Integrity - We do the right thing, all the time.Leadership - We're leaders in our industry and in our communities.Teamwork - We're team players in everything we do.Ownership - We're the owners of our actions and decisions.Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes:QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all! EOE/AA/Disabled/VeteransSchedule: Full-time Brand: Hampton by HiltonJob: Guest Services, Operations, and Front Office EOE/AA/Disabled/Veterans

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PATIENT POPULATION: The patient population served can be all patients, including geriatric, adult, adolescent, pediatric, and newborn. This also includes services which affect facility staff, physicians, visitors, vendors and the general public. POSITION SUMMARY: Reporting to the Director of Health Information Management/Utilization Management, the Patient Access Manager provides operational and strategic leadership for all patient access services - scheduling, pre-registration, insurance verification, eligibility, and registration while overseeing switchboard operations. This position ensures smooth, efficient front-end workflow, excellent patient and caller experiences, and compliance with regulatory and organizational standards. The Manager serves as the key link between patient access, switchboard operations, clinical areas, IT, and senior leadership, driving improvements in throughput, communication, and revenue cycle performance. Manager assists with Quality Control development and implementation within the Patient Access and Communication Departments. Ensures staffing levels are appropriate in the Patient Access and Communication areas and participates in call back and stand by as required. Will provide initial training for new employees and ongoing training and monitoring of current staff. Ensures that all staff in Patient Access and Communications demonstrates the ability to obtain and interpret information in terms of patient's needs. Acts as a resource for other departments performing access functions and provides feedback to those departments on performance opportunities. Works with the Director of Health Information Management/Utilization Review to develop and establish best practice standards to measure and monitor processes to meet key performance indicators. The participant integrates their department's services with the Hospital's primary functions and overall plan for care delivery and other departments. The participant develops and reviews house-wide and unit specific policies and where appropriate, coordinates policies with other primary functions and/or departments annually. The participant achieves and documents desired staffing to patient ratios within targeted goals. The participant determines the qualifications and competence of department personnel who provide patient care services and who are not licensed independent practitioners. The participant is involved directly and/or supports subordinate participation in the Employee Performance and Improvement process as measured by active participation in Quality Council activities annually, recommends capital equipment and physical space and resources appropriate to patient care needs and selects, orients, evaluates performance and competency of outside contractors and vendor services. Assumes 24-hour, seven day responsibility, authority and accountability for ensuring the department and all individuals in the department achieve the function's mission and service expectations for delivering appropriate care of patients. Must be able to work normal/scheduled working hours to include Holidays, call-backs, weeknights, weekends, and on-call. Agrees to participate, as directed, in emergencies and community disasters during scheduled and unscheduled hours. As a designated disaster service worker you are required to assist in times of need pursuant to the California Emergency Services Act. (Gov't. Code §§ 3100, 3102) Your position has been defined as exempt (Exempt employees are paid on a salary basis as their duties may include more complex tasks that require them to work inconsistent or longer hours on a weekly basis. Exempt salaried employees also may be obligated to work as many hours as required to fulfill their responsibilities.) therefore you may have the ability to work remote as long as your VP has given prior approval. In the event remote work is required 100% of the time or for a defined period of time for a medical accommodation, a full telework agreement must be completed and approved by both your VP and the President/CEO after remote work begins. Needs to recognize that they have an affirmative duty and responsibility for reporting perceived misconduct, including actual or potential violations of laws, regulations, policies, procedures, or this organization's standards/code of conduct. The employee shall work well under pressure, meet multiple and sometimes competing deadlines; and the incumbent shall at all times demonstrate cooperative behavior with colleagues and supervisors. EDUCATION/TRAINING/EXPERIENCE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, the individual should have the knowledge and skills typically acquired through a high school education or equivalent experience. Bachelor's degree in healthcare administration, Business, or a related field preferred. Must have a minimum of three (3) years of progressive management experience in Pt. Access/Pt. Registration Department in a hospital-based setting. Previous management of switchboard communication department in a hospital-based setting highly desired. The individual must demonstrate working knowledge of Medicare, Medi-Cal , and HMO/PPO billing requirements. Knowledge of Title 22, EMTALA registration and patient access workflows, patient financial consent requirements, and hospital Conditions of Participation is also required. Strong organizational and leadership skills. Excellent communication, problem-solving, and interpersonal abilities. Ability to handle high-pressure situations calmly and professionally. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence if required. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages if required. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. To perform this job successfully, an individual should have working knowledge of PC based applications. Experience with medical information systems (Medi-tech preferred)." LICENSURE/CERTIFICATIONS: Licensure/Certification: Certified Healthcare Access Manager (CHAM) required within one year of hire. Responsibilities and Essential Functions: *Indicates Essential Function 1 * Direct Daily operations of patient access functions (registration, admissions, scheduling, insurance verification, pre-service eligibility) across hospital and outpatient settings. 2 * Oversee switchboard operations, ensuring timely handling of incoming calls, paging, operator-assisted communication, and emergency notifications. 3 Hire, train, coach, and mentor staff, supervisors, and leads across patient access and switchboard teams to build engagement and maintain high service levels. Ensure adequate staffing and cross-coverage for 24/7 operations where applicable. 4 Monitors registration accuracy, insurance verification, and switchboard call handling quality thorugh audits and reporting. Maintain accurate up-to-date on-call lists and paging protocols in compliance with organizational policies. 5 * Ensure adherence to HIPAA, EMTALA, CMS Conditions of Participation, and regulatory standards for both patient access and communications. 6 * Champion a culture of service excellence, ensuring compassionate, professional interactions for patients and callers. Acts as an escalation point for patient complaints, caller concerns, or urgent communication issues. 7 * Monitor and manage wait times (Qmatic or other systems), call abandonment rates, and paging response times to meet or exceed service-level expectations. 8 * Develop, monitor, and manage the operational budget for patient access and switchboard, including staffing, supplies, and contracted services. Participate in capital budgeting by identifying technology, equipment, or system upgrades needed to support operational excellence and preparing business cases for leadership approval. Prepare and present monthly operational, financial, and staffing dashboards for leadership review. 9 * Monitor financial performance, including point-of-service collections, registration related denials, and rework costs, implmenting corrective actions as needed. 10 * Collaborate with IT and Facilities teams to maintain reliable switchboard, paging and communication systems, including disaster recovery protocols. Partner with EHR and scheduling system administrators to optimize front-end workflows and reduce registration errors. Lead implementation of new techology platforms (automated call routing, self-scheduling tools) to improve efficiency and satisfaction.

Are you looking for a new job? My name is Caroline and I'm a healthcare recruiter - I'm here to help! An amazing 600-bed, private, not-for-profit, acute care hospital is looking for a full-time, permanent Histocompatibility Tech for the day shift. If you're looking to join a team of compassionate, enthusiastic, and highly skilled medical professionals, this is the place for you! This facility is a certified Great Place to Work™ and one of Georgia's 10 best employers. DESCRIPTION Performs high complexity histocompatibility testing and related functions including molecular typing, antibody monitoring, and flow cytometry Participates in on-call rotation (During on-call week there will be work from home structure available.) REQUIREMENTS: A bachelor's degree in chemical, physical, biological or clinical laboratory science from an accredited college or university. Certification as a Medical Laboratory Scientist by ASCP (or equivalent organization), or Histocompatibility Technologist by ASHI, or within 18 months of employment.