What Does A Staff Services Manager Do?

Here are the duties and responsibilities that a Staff Services Manager is likely to perform in their role.

  • Manage payroll systems conversion affecting 60k employees with no interruption of weekly payroll administration and services.
  • Manage U.S. and international internet sales of teaching and training materials to medical facilities, university and industry.
  • Devise a compliance plan and train office staff on HIPAA.
  • Update CPT codes and pricing in Ersp.
  • Perform secondary billing claims with attachments by collecting/filing claims to Medicare, Medicaid, & commercial payers.
  • Ask questions for employees about payroll, hours and vacation to accounting and then answer back to employee.
  • Develop territory through B2B client acquisitions, account development, innovative sales and marketing strategies for cellular wireless internet services.
  • Evaluate and purchase Test/Telecommunications equipment.
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Staff Services Manager Traits
Leadership skills
Leadership skills directly correlate with a person's ability to lead others toward success or an accomplishment.
Communication skills
Communication skills shows that you are able to relay your thoughts, opinions and ideas clearly to those around you.
Management skills
Management skills directly correlate with a person's ability to communicate and lead others while being able to solve problems..

Staff Services Manager Overview

On average, staff services managers earn $66,436 per year, which translates to $31.94 an hour. Generally speaking, staff services managers earn anywhere from $51,000 to $86,000 a year, which means that the top-earning staff services managers make a whopping $35,000 more than the ones at the lower end of the spectrum.

Let's say you're interested in learning about careers that are similar to staff services managers just so you can understand the differences in skills, salaries and education. Well, you've come to the right place. We've compiled information regarding all of that for becoming a coordinator/manager, assistant supervisor, manager, and billing manager. The information on how these careers compare to a staff services manager will come later.

Staff Services Manager Skills and Personality Traits

We calculated that 18% of Staff Services Managers are proficient in Communication, Procedures, and Financial Statements. They’re also known for soft skills such as Leadership skills, Communication skills, and Management skills.

We break down the percentage of Staff Services Managers that have these skills listed on their resume here:

  • Communication, 18%

    Served as writer/editor in Employee Communications Department during divestiture/de regulation of telephone industry.

  • Procedures, 18%

    Managed 40 personnel, reconfigured the laboratory, authored and implemented maintenance and quality control procedures and reviewed 86,596 laboratory results.

  • Financial Statements, 11%

    Marketed merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.

  • Customer Service, 9%

    Motivated increased revenue and profits by empowering staff to provide excellent customer service and satisfaction on all levels.

  • Medical Staff, 5%

    Designed and produced clinical outcome dashboards for hospital board, administrators and medical staff specialty areas.

  • Payroll, 4%

    Asked questions for employees about payroll, hours and vacation to accounting and then answered back to employee.

Staff services managers are known for having more than just communication, procedures, and financial statements. You can read about other common personality traits here:

See the full list of staff services manager skills.

In order to accomplish your goal of becoming a staff services manager, we've found that over half, 47.8% to be exact, of staff services managers have a bachelor's degree. The good news is that it doesn't seem like more schooling than that is necessary with only 10.6% having master's degrees. While it's true that most staff services managers have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every six staff services managers did not spend the extra money to attend college.

Those staff services managers who do attend college, typically earn either business degrees or psychology degrees. Less commonly earned degrees for staff services managers include accounting degrees or nursing degrees.

Once you've graduated with your degree, you're ready to tackle the world as a staff services manager. But where to start? Generally, staff services managers are hired the most by Fort Washington Investment Advisors, Concordia College, and Crowe. Currently, Fort Washington Investment Advisors has 4 staff services manager job openings, while there are 3 at Concordia College and 3 at Crowe.

But if you want to earn the most bang for your buck, staff services managers tend to earn the biggest salaries at Fox Rothschild, Qualcomm, and EKS&H. Take Fox Rothschild for example. The median staff services manager salary is $112,229. At Qualcomm, staff services managers earn an average of $90,944, while the average at EKS&H is $85,932. Now before you get too googly-eyed over those digits, take into consideration how difficult it might be to secure a job with one of these companies. While Fox Rothschild has 1 job listings for staff services managers, Qualcomm and EKS&H only have 0 and 0 job listings respectively.

View more details on staff services manager salaries across the United States.

The most prestigious staff services managers can be found working at Deloitte, Accenture Federal Services, and McDonald's. We determine this by assessing the schools where staff services managers have earned their degrees, and then looking at the companies that have hired a significant number of staff services managers from the top 100 educational institutions in the United States.

In general, staff services managers fulfill roles in the professional and technology industries. While employment numbers are high in those industries, the salaries for staff services managers are the highest in the telecommunication industry with $79,784 as the average salary. Meanwhile, the hospitality and health care industries only pay $66,072 and $65,843 respectively. This means that staff services managers who are employed in the telecommunication industry make a whopping 0.0% more than staff services managers who work in the professional Industry.

The three companies that hire the most prestigious staff services managers are:

    What Coordinator/Managers Do

    First up to compare is the job of a coordinator/manager. Let's start with salary. Generally speaking, coordinator/managers receive $9,641 lower pay than staff services managers per year.

    The two careers find some common ground in the skills department though. Both staff services managers and coordinator/managers alike are skilled in communication, procedures, and customer service.

    These skill sets are where the common ground ends though. A staff services manager is more likely to need to be skilled in financial statements, medical staff, internal controls, and service staff. Whereas a coordinator/manager requires skills like facility, oversight, treatment plans, and community resources. Just by understanding these different skills you can see how truly different these careers are.

    Coordinator/managers receive the highest salaries in the manufacturing industry coming in with an average yearly salary of $70,509. But staff services managers are paid more in the telecommunication industry with an average salary of $79,784. The differences don't stop there. Next stop, education.

    The education of coordinator/managers is a bit different than the education of staff services managers in that they tend to reach higher levels of education. Coordinator/managers are 9.4% more likely to graduate with a Master's Degree than a staff services manager. Additionally, they're 0.3% more likely to earn a Doctoral Degree.

    What Are The Duties Of an Assistant Supervisor?

    An assistant supervisor is responsible for assisting supervisors in various tasks and functioning as their point of contact to coordinate with employees in a company, ensuring that their needs are understood and relayed. Aside from overseeing the operations of workflow and workforce, an assistant supervisor's duties will also revolve around clerical tasks such as preparing reports and necessary documents, handling the leaves of employees, and other forms of correspondence. Furthermore, an assistant supervisor can also recruit and train staff, assign workload and verify documentation procedures.

    Next up to compare are assistant supervisors, which typically earn a lower pay of roughly $28,207 lower than staff services managers per year.

    A similarity between the two careers of staff services managers and assistant supervisors are the skills associated with both roles. The similar skills include communication, customer service, and payroll.

    In addition to the difference in salary, there are some other key differences that are worth noting. For example, a staff services manager is more likely to have skills in procedures, financial statements, medical staff, and internal controls, while a typical assistant supervisor is skilled in areas such as direct supervision, safety procedures, facility, and quality standards. These differences highlight just how different the day-to-day in each role looks.

    While we already know that assistant supervisors earn lower, we took a step further to see what industry these workers typically make the most. Interestingly, assistant supervisors earn the most pay in the health care industry with an average salary of $44,159. Whereas, staff services managers have higher paychecks in the telecommunication industry where they earn an average of $79,784.

    When it comes to education, assistant supervisors tend to reach similar levels of education than staff services managers. In fact, they're 2.9% less likely to graduate with a Master's Degree and 0.3% less likely to earn a Doctoral Degree.

    How a Manager Compares

    Managers are responsible for a specific department, function, or employee group. They oversee their assigned departments and all the employees under the department. Managers are responsible that the department they are handling is functioning well. They set the department goals and the steps they must take to achieve the goals. They are also in charge of assessing the performance of their departments and their employees. Additionally, managers are responsible for interviewing prospective candidates for department vacancies and assessing their fit to the needs of the department. Managers also set the general working environment in the department, and they are expected to ensure that their employees remain motivated.

    Coming in at the third comparison is managers. On an average scale, these workers bring in higher dough than staff services managers with a higher pay of $36,224 per year.

    Both staff services managers and managers utilize similar skills, such as communication, procedures, and financial statements, but beyond that the careers look very different.

    There are actually many key differences between the two careers, including other skills each role requires. As an example of this, a staff services manager is likely to be skilled in medical staff, internal controls, hr, and service staff, while a typical manager is skilled in quality food, company policies, sales floor, and direct reports. These skills show how different the two job titles can be within the day-to-day roles and responsibilities.

    Interestingly, managers earn the most pay in the technology industry, where they command an average salary of $130,577. As mentioned previously, staff services managers rake in the most money in the telecommunication industry with an average salary of $$79,784.

    When it comes down to education, managers tend to reach similar levels than staff services managers. Especially since they're 2.0% less likely to earn a Master's Degree, and 0.6% less likely to graduate with a Doctoral Degree.

    Description Of a Billing Manager

    A Billing Manager is responsible for leading and planning the billing operations of a department. They also train new employees on standard company policies and procedures regarding the billing process.

    Now, we'll compare billing managers who are known for averaging a lower pay when compared to staff services managers. In fact, the difference is about $2,764 per year.

    While both staff services managers and billing managers complete day-to-day tasks using similar skills like financial statements, customer service, and hr, the two careers also vary in other skills.

    This is where the similarities find their end though. Each job requires different skills like communication, procedures, medical staff, and payroll, which can be used by a staff services manager. Then on the other side of things, billing manager uses skills like insurance companies, medical records, billing procedures, and accounts receivables. Based on these skills, you can truly appreciate the difference between the two careers.

    Billing managers tend to earn a higher salary in the utilities industry with an average of $71,422.

    When it comes to education, these two careers couldn't be more different. For example, billing managers typically reach similar levels of education than staff services managers. So much so that the likelihood of them earning a Master's Degree is 1.0% less. Additionally, they're less likely to earn a Doctoral Degree by a whopping 0.8%.