The duties of a staff specialist depend on their line of work or industry of employment. Typically, their responsibilities revolve around performing support tasks such as preparing and processing documents, answering calls and correspondence, arranging appointments and meetings, and maintaining records of all transactions. There are also instances where they must liaise with clients, offer products and services, close sales, participate in the hiring and training procedures, and develop strategies to optimize business performance. Furthermore, as a staff specialist, it is essential to maintain an active communication line with fellow staff, coordinating to ensure an efficient workflow.

Staff Specialist Responsibilities

Here are examples of responsibilities from real staff specialist resumes representing typical tasks they are likely to perform in their roles.

  • Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
  • Develop an in-depth knowledge of Microsoft SharePoint administration and front-end SharePoint development and deployment skills working towards full certification.
  • Administer SharePoint document and system access rights and revision control to ensure security of system and integrity of master documents.
  • Extract data from a variety of relational databases, manipulate, explore data using quantitative, statistical and visualization tools.
  • Support NY/NJ dealer market with inventory orders, equipment training and marketing POS.
  • Create, update, and implement safety training program for all employees and maintain training database using AS400 and PeopleSoft programs.
  • Used JavaScript extensively for client side validations.
  • Conduct new hire orientations, enter new hires information into PeopleSoft and handle interdepartmental transfers for employees.
  • Serve administrative subpoenas on businesses to obtain data for case information.

Staff Specialist Skills and Personality Traits

We calculated that 22% of Staff Specialists are proficient in Patients, PowerPoint, and Data Entry. They’re also known for soft skills such as Interpersonal skills, Writing skills, and Listening skills.

We break down the percentage of Staff Specialists that have these skills listed on their resume here:

  • Patients, 22%

    Provided support, counseling for patients, families, staff Critical care, Emergency room, trauma, patient expiration incidents.

  • PowerPoint, 11%

    Prepared customer presentations using Microsoft Excel, Word, PowerPoint and Harvard Graphics.

  • Data Entry, 9%

    Conducted patient registration, appointment scheduling and efficient record keeping and data entry.

  • HR, 7%

    Coordinated International HR budget, International Medical budget, and International Pension budget.

  • ISO, 4%

    Trained management, engineers and staff on documented internal processes according to ISO standards.

  • Financial Statements, 3%

    Reviewed the Corporate General Ledger, and prepared financial statements and income tax work papers.

"patients," "powerpoint," and "data entry" aren't the only skills we found staff specialists list on their resumes. In fact, there's a whole list of staff specialist responsibilities that we found, including:

  • While it may not be the most important skill, we found that many staff specialist duties rely on writing skills. This example from a staff specialist explains why: "strong writing skills are useful for preparing instructions and email responses for employees and customers, as well as for real-time web chat interactions." This resume example is just one of many ways staff specialists are able to utilize writing skills: "collect and analyze data for writing project status reports, and annual reports. "
  • Listening skills is also an important skill for staff specialists to have. This example of how staff specialists use this skill comes from a staff specialist resume, "support workers must be able to understand the problems that their customers are describing and know when to ask questions to clarify the situation." Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "communicated and trained global hr operations on changes related to hr-systems and best practice changes. "
  • In order for certain staff specialist responsibilities to be completed, the job requires the skill "problem-solving skills." According to a staff specialist resume, "support workers must identify both simple and complex computer problems, analyze them, and solve them." As an example, this snippet was taken directly from a resume about how this skill applies: "guided proper resolution of administrative issues. "
  • Another common skill for a staff specialist to be able to utilize is "speaking skills." Support workers must describe the solutions to computer problems in a way that a nontechnical person can understand. A staff specialist demonstrated the need for this skill by putting this on their resume: "assist with data collection and analyses for projects and posters that are presented at conferences. "
  • See the full list of staff specialist skills.

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    What Knowledge Management Specialists Do

    The duties of a knowledge management analyst depend on one's place or industry of employment. Typically, their responsibilities revolve around providing employees with technical support materials, gathering instructional information and insights from experts, and turning it into a structured digital or written material that employees can use as a learning tool. Moreover, they may devise programs and workshops for trainees and new employees, develop strategies for optimal workforce performance, and coordinate with department supervisors to identify employees' needs.

    In this section, we take a look at the annual salaries of other professions. Take knowledge management specialist for example. On average, the knowledge management specialists annual salary is $17,030 lower than what staff specialists make on average every year.

    Even though staff specialists and knowledge management specialists have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require patients, powerpoint, and data entry in the day-to-day roles.

    These skill sets are where the common ground ends though. A staff specialist responsibility is more likely to require skills like "iso," "financial statements," "duke," and "alumni." Whereas a knowledge management specialist requires skills like "customer service," "project management," "knowledge management," and "logistics." Just by understanding these different skills you can see how different these careers are.

    The education levels that knowledge management specialists earn is a bit different than that of staff specialists. In particular, knowledge management specialists are 1.3% more likely to graduate with a Master's Degree than a staff specialist. Additionally, they're 0.3% less likely to earn a Doctoral Degree.

    What Are The Duties Of an Administrative Support Specialist?

    An administrative support specialist is a professional who is involved in the office management, clerical tasks, and back-office duties of an organization. To run the office smoothly, administrative support specialists must manage the purchasing and inventory of office supplies as well as schedule the maintenance of office equipment. They serve as a liaison for executives by screening incoming calls and emails, sorting mails, and setting appointments with employees, customers, and vendors. Administrative support specialists must also be able to draft memos and edit report proposals and other business documents.

    The next role we're going to look at is the administrative support specialist profession. Typically, this position earns a lower pay. In fact, they earn a $46,003 lower salary than staff specialists per year.

    A similarity between the two careers of staff specialists and administrative support specialists are a few of the skills associated with both roles. We used resumes from both professions to find that both use skills like "patients," "powerpoint," and "data entry. "

    In addition to the difference in salary, there are some other key differences that are worth noting. For example, staff specialist responsibilities are more likely to require skills like "hr," "excellent organizational," "iso," and "duke." Meanwhile, a administrative support specialist might be skilled in areas such as "customer service," "administrative functions," "office equipment," and "office procedures." These differences highlight just how different the day-to-day in each role looks.

    When it comes to the differences in education between the two professions, administrative support specialists tend to reach similar levels of education than staff specialists. In fact, they're 4.0% less likely to graduate with a Master's Degree and 0.3% less likely to earn a Doctoral Degree.

    How an Operations Support Specialist Compares

    The duties of an operations support specialist depend on one's line of work or industry of employment. Typically, their responsibilities revolve around addressing issues and concerns, troubleshooting, and conducting corrective measures, all while adhering to the company's policies and regulations. They may also evaluate the processes in a company, identifying vulnerabilities, and recommending improvements. Furthermore, an operations support specialist must also perform clerical tasks such as producing progress reports and presentations, arranging schedules, assessing workforce performance, and maintaining accurate records.

    The third profession we take a look at is operations support specialist. On an average scale, these workers bring in lower salaries than staff specialists. In fact, they make a $40,014 lower salary per year.

    By looking over several staff specialists and operations support specialists resumes, we found that both roles utilize similar skills, such as "patients," "powerpoint," and "data entry." But beyond that the careers look very different.

    As mentioned, these two careers differ between other skills that are required for performing the work exceedingly well. For example, gathering from staff specialists resumes, they are more likely to have skills like "iso," "financial statements," "duke," and "alumni." But a operations support specialist might have skills like "operations support," "customer service," "technical support," and "dod."

    Operations support specialists typically study at lower levels compared with staff specialists. For example, they're 5.9% less likely to graduate with a Master's Degree, and 1.0% less likely to earn a Doctoral Degree.

    Description Of a Communications Specialist

    A communications specialist takes charge of addressing the public by coming up with various strategic campaigns, newsletters, public correspondence, press releases, and advertisements. Their primary role focuses on promoting, shaping, and enhancing a brand's image through public relations. Furthermore, a communications specialist is responsible for handling any complaints or issues, devising and conducting damage control to resolve bad publicity should there be any. It is also essential for a communications specialist to adhere to the company's policies and regulations at all times.

    Now, we'll look at communications specialists, who generally average a lower pay when compared to staff specialists annual salary. In fact, the difference is about $33,224 per year.

    While their salaries may vary, staff specialists and communications specialists both use similar skills to perform their jobs. Resumes from both professions include skills like "patients," "powerpoint," and "hr. "

    While some skills are shared by these professions, there are some differences to note. "data entry," "excellent organizational," "iso," and "financial statements" are skills that have shown up on staff specialists resumes. Additionally, communications specialist uses skills like customer service, web content, project management, and press releases on their resumes.

    The average resume of communications specialists showed that they earn similar levels of education to staff specialists. So much so that the likelihood of them earning a Master's Degree is 1.0% less. Additionally, they're less likely to earn a Doctoral Degree by 0.5%.