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Become A Staff Supervisor

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Working As A Staff Supervisor

  • Interacting With Computers
  • Getting Information
  • Making Decisions and Solving Problems
  • Communicating with Supervisors, Peers, or Subordinates
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • $74,916

    Average Salary

What Does A Staff Supervisor Do At Kaiser Permanente

* Supervises the Behavioral Health support staff ensuring standardized workflows, timely patient registrations, iCOT administrations, patient check-ins and follow-up appointment scheduling.
* Directs, coaches and mentors staff in the superior performance of their duties; provides feedback and follow-up.
* Works with institutional labor on resolving issues.
* Distributes and ensures adequate staffing of all clinic support staff including the use of float pool and on-call staff to meet coverage requirements across the region.
* Reviews and approves employee timecards ensuring adherence to all rules and regulations governing time and attendance and monitoring overtime across the region.
* Responsible for standardized ROI services for members that meet all compliance regulations.
* Acts as liaison to business services supervisors ensuring accurate financial records on a daily basis.
* Monitors and evaluates service levels, systems, procedures and practices and make appropriate adjustments.
* Develops and manages administrative processes to anticipate and meet the complex and changing demands on the department's service delivery system.
* Ensures proper ordering of supplies and new equipment in a fiscally responsible way.
* Understands, promotes and implements the Labor Management Partnership, including developing high performing Unit Based Teams.
* Owns the member experience and service quality of members and providers utilizing front desk services.
* Under the direction of the Support Services Manager, develops and implements initiatives that enhance workflow and member responsiveness.
* Collaborates with clinic and BHAC management team in delivering administrative support services that meet the needs of the department.
* Supervises staff, including hiring, firing, coaching and discipline.
* Other duties as assigned

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Staff Supervisor Jobs

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Staff Supervisor Demographics

Gender

Female

54.4%

Male

43.7%

Unknown

1.9%
Ethnicity

White

63.7%

Hispanic or Latino

14.9%

Black or African American

10.9%

Asian

6.8%

Unknown

3.7%
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Foreign Languages Spoken

Spanish

63.3%

French

12.2%

German

4.3%

Russian

2.2%

Vietnamese

1.4%

Mandarin

1.4%

Hindi

1.4%

Hmong

1.4%

Korean

1.4%

Italian

1.4%

Portuguese

1.4%

Chinese

1.4%

Japanese

1.4%

Dutch

0.7%

Danish

0.7%

Bulgarian

0.7%

Hungarian

0.7%

Bosnian

0.7%

Norwegian

0.7%

Croatian

0.7%
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Staff Supervisor Education

Schools

University of Phoenix

21.9%

Ashford University

7.2%

Liberty University

6.4%

Southern Illinois University Carbondale

4.4%

Temple University

4.4%

Towson University

4.4%

Michigan State University

4.0%

University of Central Oklahoma

4.0%

Pennsylvania State University

4.0%

Florida State University

4.0%

American InterContinental University

4.0%

University of Arizona

4.0%

West Virginia University

3.6%

University of Maryland - College Park

3.6%

Walden University

3.6%

Northern Illinois University

3.6%

Kaplan University

3.6%

Christopher Newport University

3.2%

University of New Hampshire

3.2%

Southern Illinois University Edwardsville

3.2%
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Majors

Business

24.3%

Nursing

10.1%

Psychology

8.4%

Criminal Justice

7.2%

Kinesiology

4.1%

Management

4.1%

Social Work

4.1%

Health Care Administration

3.8%

Communication

3.7%

Education

3.4%

Marketing

3.3%

Accounting

3.2%

Human Resources Management

3.1%

Liberal Arts

3.0%

Sociology

2.7%

Political Science

2.5%

English

2.4%

General Education, Specific Areas

2.3%

General Studies

2.3%

Medical Assisting Services

2.0%
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Degrees

Bachelors

42.0%

Other

22.7%

Masters

17.4%

Associate

10.1%

Certificate

4.0%

Doctorate

2.0%

Diploma

1.4%

License

0.5%
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Top Skills for A Staff Supervisor

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  1. Supervisor Position
  2. Customer Service
  3. Safety Procedures
You can check out examples of real life uses of top skills on resumes here:
  • Advanced to supervisor position with a national company
  • Interacted with public constantly to provide information and customer service regarding licensing issues/complaints/ administrative action processes and procedures.
  • Direct development and implementation of risk management, loss control, regulatory compliance and safety procedures, site inspections and evaluations.
  • Supervised 25-30 volunteer staff members to ensure coverage during summer basketball tournaments.
  • Implemented a plant-wide housekeeping initiative that brings accountability and organization to every manager/ employee in the facility.

How Would You Rate Working As a Staff Supervisor?

Are you working as a Staff Supervisor? Help us rate Staff Supervisor as a Career.

Top Staff Supervisor Employers

Jobs From Top Staff Supervisor Employers

Staff Supervisor Videos

Career Advice on becoming a Front Office Manager by Daniella W (Full Version)

Tardiness: What does an effective supervisor do?

Day in the Life of a Teaching Cover Supervisor at Tiverton High School

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