How to hire a staff supervisor

How to hire a staff supervisor, step by step

Here's a step-by-step staff supervisor hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write a staff supervisor job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new staff supervisor
• Step 8: Go through the hiring process checklist

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1. Identify your hiring needs

   First, determine the employments status of the staff supervisor you need to hire. Certain staff supervisor roles might require a full-time employee, whereas others can be done by part-time workers or contractors.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

   Yes

   No

   Hiring the perfect staff supervisor also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   The following list breaks down different types of staff supervisors and their corresponding salaries.

   Type of Staff Supervisor	Description	Hourly rate
   Staff Supervisor		$16-33
   Field Service Supervisor	A field service supervisor is a professional who supervises a team of field service staff that perform routine services on sites such as installation, maintenance, and repair. This supervisor is required to delegate work assignments to the field service staff and support them in providing excellent client service... Show more	$16-39
   Case Manager Supervisor	The job of case manager supervisors is to supervise case managers in clinical healthcare facilities or social work organizations. They usually work for organizations providing services for people with disabilities, the homeless, and other people in need... Show more	$16-35

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Patients
   • Home Health
   • Customer Service
   • Rehabilitation
   • Safety Procedures
   • Direct Supervision
   • Allergies
   • Patient Care
   • Payroll
   • Emergency Situations
   • Front Desk
   • HIPAA
   • Disciplinary Actions
   • Mental Health

   Check all skills

   Responsibilities:

   • Provide administrative support to include managing and maintaining payroll for office staff member and personnel.
   • Demonstrate leadership and expertise managing schedules for staff and delegating projects as assigned ensuring smooth organization for attorneys.
   • Move up to overnight supervisor quickly.was able to implement new ideas to management to ensure customer satisfaction.
   • Certify instructor for employee CPR a certification.
   • Use POS system to settle customer payments.
   • Supervise the shift and run the floor scrubber.

3. Make a budget

   Including a salary range in your staff supervisor job description is a great way to entice the best and brightest candidates. A staff supervisor salary can vary based on several factors:

   • Location. For example, staff supervisors' average salary in mississippi is 49% less than in new york.
   • Seniority. Entry-level staff supervisors earn 51% less than senior-level staff supervisors.
   • Certifications. A staff supervisor with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in a staff supervisor's salary.

   Average staff supervisor salary

   $48,991yearly

   $23.55 hourly rate

   ---

   Entry-level staff supervisor salary

   $34,000 yearly salary

   Updated January 3, 2026

4. Writing a staff supervisor job description

   A staff supervisor job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of a staff supervisor job description:

   Staff supervisor job description example

   100% FTE, 40 hours per week. Shifts scheduled Monday through Friday between the hours of 8:00 AM - 5:00 PM. Hours may vary based on the operational needs of the department.

   Be part of something remarkable

   Join the #1 hospital in Wisconsin!

   We are seeking an Ambulatory Access Supervisor to:

   • Oversee a team of Ambulatory Access staff and ensure the team successfully delivers excellent service that meets or exceeds organizational standards.
   • Ensure the team consistently meets individual and collective performance standards for patient access functions within the UW Health Ambulatory Access division including scheduling, telephone usage, customer service, and referral management.
   • Serve as an operational partner and liaison to support clinic leaders and scheduling operations.

   Education :

   Minimum - Associate's degree in business, healthcare administration, or related field (two years of relevant experience may be considered in lieu of degree in addition to experience below).

   Preferred - Bachelor's degree in Healthcare, Business Administration, or other related field.

   Work Experience :

   Minimum - Two (2) years of experience working in Hospital Access Services, Revenue Cycle, Clinic Operations, contact center, or other customer service-related field. Progressively responsible experience over people, projects, or processes.

   Preferred - Supervisor experience in Access Services, Registration, Patient Accounting, or Clinic Operations.

   Our Commitment to Diversity, Equity, and Inclusion

   UW Health is committed to being a diverse, equitable, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.

   UW Health Clinics - our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.

   View Full Job Description

   UW Hospital and Clinics benefits

   Copy this example

   

5. Post your job

   There are various strategies that you can use to find the right staff supervisor for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your staff supervisor job on Zippia to find and recruit staff supervisor candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   Recruiting staff supervisors requires you to bring your A-game to the interview process. The first interview should introduce the company and the role to the candidate as much as they present their background experience and reasons for applying for the job. During later interviews, you can go into more detail about the technical details of the job and ask behavioral questions to gauge how they'd fit into your current company culture.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new staff supervisor

   Once you've selected the best staff supervisor candidate for the job, it's time to write an offer letter. In addition to salary, this letter should include details about the benefits and perks you offer the candidate. Ensuring that your offer is competitive is essential, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and you should be open to discussion. After you reach an agreement, the final step is formalizing the agreement with a contract.

   You should also follow up with applicants who don't get the job with an email letting them know that you've filled the position.

   To prepare for the new employee's start date, you can create an onboarding schedule and complete any necessary paperwork, such as employee action forms and onboarding documents like I-9 forms, benefits enrollment, and federal and state tax forms. Human Resources should also ensure that a new employee file is created.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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