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Staffing coordinator skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Daniel Eveleth Ph.D.,
Dr. Martha Martinez- Firestone Ph.D.
Below we've compiled a list of the most critical staffing coordinator skills. We ranked the top skills for staffing coordinators based on the percentage of resumes they appeared on. For example, 17.6% of staffing coordinator resumes contained patients as a skill. Continue reading to find out what skills a staffing coordinator needs to be successful in the workplace.

15 staffing coordinator skills for your resume and career

1. Patients

Here's how staffing coordinators use patients:
  • Maintained daily communication with caregivers, patients, case managers and company management, while organizing caregiver availability and credentials.
  • Certified Nursing Assistant/Certified Restorative Therapy Assistant - Provided restorative therapy to help patients achieve optimum levels of functioning and independence.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how staffing coordinators use customer service:
  • Provide clerical support to departmental staff by effectively answering phones, displaying excellent customer service skills and above average time management.
  • Worked individually, in a fast-paced environment with competing demands regarding time-sensitive issues in order to provide quality customer service.

3. Home Health

Here's how staffing coordinators use home health:
  • Supervised and administered day-to-day operations within a home health agency.
  • Home health nurse for private duty home health clients with duties including transportation, documentation, and certification of health benefits.

4. Patient Care

Patient care entails the diagnosis, recovery, and control of sickness as well as the maintenance of physical and emotional well-being through the use of healthcare providers' services. Patient care is described as services provided to patients by health practitioners or non-professionals under guidance.

Here's how staffing coordinators use patient care:
  • Determined staffing needs and scheduled staff for optimal patient coverage and patient care ratios; managed employee files as pertained to reliability/call-ins
  • Processed cost effective utilization of available staff assigned to Patient Care Services.

5. Rehabilitation

Here's how staffing coordinators use rehabilitation:
  • Evaluated and reviewed hospital data for new resident admissions to skilled nursing and rehabilitation to generate medical profile for electronic charts.
  • Skilled nursing provided long-term care and rehabilitation services for residents who have had Psychiatric diagnosis, including geriatric.

6. Data Entry

Data entry means entering data into a company's system with the help of a keyboard. A person responsible for entering data may also be asked to verify the authenticity of the data being entered. A person doing data entry must pay great attention to tiny details.

Here's how staffing coordinators use data entry:
  • Ensured accurate data entry for all patient/associate information, and maintained inventory of office supplies.
  • Located and corrected data entry errors and reported non-employment authorization to manager and recruiters.

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7. Background Checks

Here's how staffing coordinators use background checks:
  • Recruited professional nurse assistants and licensed nurses validating through background checks and verification of license/certification through Arizona Board of Nursing.
  • Facilitate new hire orientation; reviewing and verifying candidate data, including background checks and all medical certifications.

8. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how staffing coordinators use phone calls:
  • Track daily census and coordinate appropriate staffing for each department-Make/answer phone calls-Run reports-Attend daily meeting with department directors
  • Collaborate staffing needs for outside corporations, office management responsibilities, answer incoming phone calls.

9. Excellent Organizational

Here's how staffing coordinators use excellent organizational:
  • Have excellent organizational and prioritizing abilities.
  • Performed various clerical duties requiring excellent organizational skills.

10. Coordinators

Here's how staffing coordinators use coordinators:
  • Coordinated screening and selection of highly qualified applicants with the Division of Academic Affairs content area directors and other coordinators.
  • Assisted Staffing Coordinators with client development activities; including face-to-face customer visits, and development of core business relationships.

11. Kronos

Kronos is an employee time tracking software popular in the US.

Here's how staffing coordinators use kronos:
  • Maintained and ensured accuracy with timekeeping, workload, and education and prepared payroll/payroll adjustments as via KRONOS.
  • Processed payroll using the KRONOS payroll system for all pool employees and moved cost to appropriate facilities.

12. PTO

Paid time off or often referred to as PTO, is given in most companies or agencies intended for their employees. Although there are many benefits and time offs given for employees such as vacation leave, sick leave, maternity or paternity leave, bereavement leave, PTO is when the worker is given time to have a break or not go to work for essential purposes. This kind of agreement happens every year, wherein the workers are paid to have a break from work. Not all employers give such an offer, depending on the status of the company.

Here's how staffing coordinators use pto:
  • Input daily payroll for all units, to include adding PTO, ELB, bereavement, missed meal penalties, etc.
  • Obtain punch detail weekly and audits for accuracy of hours worked, scheduled PTO time, call outs, etc.

13. Interview Process

The interview process is a multi-stage measure for recruiting new employees. Applicants are scrutinized based on previous work experience and preliminary assessments with HR before interviews are generally able to take place.

Here's how staffing coordinators use interview process:
  • Develop and implement recruiting strategies by identifying top applicants through an in-depth interview process.
  • Distributed materials needed for interview process via Microsoft Outlook calendar or email notifications.

14. Reference Checks

Here's how staffing coordinators use reference checks:
  • Screened and interviewed applicants for temp-to-hire positions, initiated background/drug/reference checks, and managed new hire on-boarding.
  • Documented candidate profiles, conducted reference checks and matched candidates with available positions.

15. Staff Schedules

Here's how staffing coordinators use staff schedules:
  • Established staff schedules and assignments based on facility needs and availability.
  • Created and coordinated all ER staff schedules at least one month in advance to assure that all facilities were properly covered.
top-skills

What skills help Staffing Coordinators find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on staffing coordinator resumes?

Daniel Eveleth Ph.D.

Professor of Management and Human Resources, University of Idaho

Given this emphasis on the candidate, employee, and manager experiences, what skills are needed:

-Empathy skill - able to look at "our processes" through the eyes of the candidate, employee, manager. It is their journey, not our process.
-Relationship building - given the demand for talent, we often need to play the long game; rather than posting a job announcement and praying for applications to "process," we may need to develop connections with passive job seekers, for example, who may not be ready to apply; we need to think about how we reject candidates so that they pass on positive word of mouth to others and possibly reply/apply when a better fit appears. We may need to develop our relationships with hiring managers to help them make quicker hiring decisions, help them avoid biases when interviewing, learn more from them about their talent needs and preferences.
-Ability and willingness to search for talent. There are excellent job seekers who don't know your organization exists or that you have a culture, positions, etc., that would be a good fit. This is particularly critical for helping a company meet its DEI goals.
-Interpersonal communication skills:
-Job candidates prefer recruiters who are both warm/approachable and knowledgeable about the jobs and the company.
-Hiring managers and other business partners often have varying degrees of experience with recruiting, selection, onboarding, development practices and have unique needs and often unique personalities, work styles, etc. Communication with them is critical and sometimes includes having challenging conversations.
-Tools-oriented skills:
-Data analysis skills
-Journey/Experience mapping
-Data visualization (e.g., Tableau)
-Knowledge of applicant tracking systems
-Success using social media to engage followers (e.g., managed a fraternity's social media sites to engage alumni)
-Familiarity with managing conversations via remote technology.
-Interest in the company/industry.

What staffing coordinator skills would you recommend for someone trying to advance their career?

Dr. Martha Martinez- Firestone Ph.D.Dr. Martha Martinez- Firestone Ph.D. LinkedIn profile

Associate Professor and Director of Undergraduate Program, DePaul University

I think a gap year is great to transform passions into expertise. Cultivate knowledge and networks in areas where you would eventually like to get a job. Research the industry that interests you, attend industry events, make zoom connections, and get the skills that people are talking about. If possible, volunteer in those industries to enhance your knowledge, contacts, and resume.

What hard/technical skills are most important for staffing coordinators?

Philomena Morrissey Satre

Director of Diversity Equity & Inclusion and External Strategic Partnerships, Land O Lakes

Ability to learn and work with HR Systems like payrolls systems: HRIS and Learning and Development Platforms. Can work effectively with data, understanding and applying knowledge, juggling multiple priorities, and problem-solving.
Do you want to know more?
Read more about what experts have to say about staffing coordinator

List of staffing coordinator skills to add to your resume

Staffing coordinator skills

The most important skills for a staffing coordinator resume and required skills for a staffing coordinator to have include:

  • Patients
  • Customer Service
  • Home Health
  • Patient Care
  • Rehabilitation
  • Data Entry
  • Background Checks
  • Phone Calls
  • Excellent Organizational
  • Coordinators
  • Kronos
  • PTO
  • Interview Process
  • Reference Checks
  • Staff Schedules
  • PPD
  • Open Positions
  • Schedule Changes
  • CPR
  • Applicant Tracking Systems
  • Payroll Accuracy
  • Drug Screens
  • Provides Administrative Support
  • I-9
  • Sick Call
  • E-Verify
  • Master Schedule
  • Computer System
  • HRIS
  • Scheduling Interviews
  • State Regulations
  • Payroll Processing
  • Drug Tests
  • Open Shifts
  • HHA
  • Time Card
  • Travel Arrangements
  • FMLA
  • Disciplinary Actions
  • Provide Clerical Support
  • Facility Tours
  • Unemployment Claims
  • Gross Profit
  • ADP
  • Bed Facility
  • ICIMS
  • PeopleSoft
  • Employee Selection

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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