Automatically Apply For Jobs With Zippi

Upload your resume to get started.

Staffing Manager skills for your resume and career

Updated January 8, 2025

5 min read

Quoted Experts

Dr. Sarah Kornfield,

John Barr

Below we've compiled a list of the most critical staffing manager skills. We ranked the top skills for staffing managers based on the percentage of resumes they appeared on. For example, 15.3% of staffing manager resumes contained client relationships as a skill. Continue reading to find out what skills a staffing manager needs to be successful in the workplace.

15 staffing manager skills for your resume and career

1. Client Relationships

Here's how staffing managers use client relationships:

Maintained client relationships by providing qualified candidates available for hire to improve client's productivity and business.
Developed client relationships by providing excellent service to meet and exceed client expectations.

2. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how staffing managers use customer service:

Ensured clients received high quality service, successfully managed customer service achieving mutual profitability; processed payroll for temporary employees.
Eliminated usage of 3rd party staffing resources, reducing approximately $40,000 in monthly expenses and dramatically improving customer service

3. Phone Calls

Phone calls are a wireless or wired connection made over a telephone or a mobile phone between two people. Two parties are involved in a phone call, the caller and the receiver. A caller dials the number of the one he wants to call, and the recipient hears a bell or a tune to which he picks up the call. The call establishes a connection between them through which they can communicate. The voice is converted into signals and is transmitted through wired or wireless technology.

Here's how staffing managers use phone calls:

Prospected new business and followed up with current clients by making consistent phone calls and providing the most up-to-date corporate literature.
Marketed project, temporary, and temporary-to-hire staffing solutions to area businesses through phone calls and in-person meetings with hiring managers.

4. Business Development

Business development is the ideas or initiatives that work to make business work better. Selling, advertising, product development, supply chain management, and vendor management are only a few of the divisions involved with it. There is still a lot of networking, negotiating, forming alliances, and trying to save money. The goals set for business development guide and coordinate with all of these various operations and sectors.

Here's how staffing managers use business development:

Present information related to recruiting and staffing services and utilize business development strategies to capitalize on new opportunities and drive growth.
Support Business Development process initiatives by providing competitive intelligence, strategic recruitment plans based on proposal need and identifying market trends.

5. Human Resources

Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.

Here's how staffing managers use human resources:

Partnered with the director of Human Resources and National staffing agency's management team ensuring coordinated efforts of corporate hiring initiatives.
Conducted and assessed customer s needs, recruited administrative and accounting professionals and provided human resources for temporary and temp-to-perm employees.

6. Customer Satisfaction

Here's how staffing managers use customer satisfaction:

Developed staffing policies and procedures and built positive business relationships with senior level management in client companies to ensure customer satisfaction.
Identified opportunities to enhance overall site operations, implemented action plan and increased customer satisfaction within first six months of on-boarding.

Choose from 10+ customizable staffing manager resume templates

Build a professional staffing manager resume in minutes. Our AI resume writing assistant will guide you through every step of the process, and you can choose from 10+ resume templates to create your staffing manager resume.

7. Customer Issues

Here's how staffing managers use customer issues:

Anticipate and resolve customer issues by running and analyzing reports and leveraging a range of resources, working cross-functionally as necessary.
Resolved escalated customer issues in a timely manner.

8. Recruitment Process

Here's how staffing managers use recruitment process:

Leveraged management skills to ensure excellence in recruitment process and provide a better approach for aligning hiring strategies with overall business imperatives
Manage a full-cycle recruitment process for Temporary, Temporary-to-hire and Direct hire positions within the Manufacturing and Logistics industry.

9. Healthcare

Healthcare is the maintenance or improvement of a person's health by the diagnosis and treatment of a person's injury, illness, or any other disease. Healthcare is a basic necessity of human life and is the responsibility of the country's government to ensure that each person gets healthcare. Providing healthcare is the job of certified health professionals that includes doctors, surgeons, nurses, and other physicians. Pharmaceutical companies, hospitals, dentistry, therapy, and health training all come under healthcare. Healthcare plays a vital role in the country's economy and its development.

Here's how staffing managers use healthcare:

Worked with Staffing Coordinators and other Administrative staff, for the application processing of temporary healthcare professionals.
Computerized documentation of phone and in person communications with client tale and active healthcare professionals.

10. Professional Work

Here's how staffing managers use professional work:

Manage and maintain a professional working relationship with all customer managers and temporary employees.
Focus on recruiting skilled individuals who promote a safe and professional work atmosphere.

11. Career Guidance

Here's how staffing managers use career guidance:

Provide ongoing and consistent contact with candidates while offering professional and value-added career guidance.
Provided ongoing/consistent contact w/candidates while offering professional & value added career guidance.

12. Senior-Level Executives

Here's how staffing managers use senior-level executives:

Developed client base and relationships through marketing activities, including via telephone and in-person meetings with key managers and senior-level executives.
Conducted in-person meetings with key managers to senior-level executives for the purpose of selling temporary staffing solutions to prospective clients.

13. Local Business Community

Here's how staffing managers use local business community:

Participated in professional association, networking, and educational events to represent Robert Half in the local business community.
Participate in local trades association and networking events to increase presence in the local business community.

14. Applicant Tracking Systems

Here's how staffing managers use applicant tracking systems:

Maintained accurate and well-ordered documentation on all candidates through reporting features on Applicant Tracking Systems.
Developed operational training manuals for applicant tracking systems.

15. Interview Process

The interview process is a multi-stage measure for recruiting new employees. Applicants are scrutinized based on previous work experience and preliminary assessments with HR before interviews are generally able to take place.

Here's how staffing managers use interview process:

Developed campus selection process, established university relationships with career services, organized interview teams and managed on-campus interview process.
Tracked all recruitment activity throughout the interview process in self-designed applicant tracking system.

12 Staffing Manager Resume Examples

Build a professional staffing manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 12+ resume templates to create your staffing manager resume.

Create My Resume

Build a professional resume in minutes using this template.

What skills help Staffing Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What Staffing Manager skills would you recommend for someone trying to advance their career?

Dr. Sarah Kornfield

Associate Professor of Communication and Affiliated Faculty for Women's & Gender Studies at Hope College, Hope College

Practice an elevator pitch (three sentences or less) explaining how your expertise in Ethnic, Gender, and/or Minority Studies applies to the context of the career or position you want. For instance, if you're applying for a position within a college's office of student life, you want to succinctly pitch how your expertise in Ethnic, Gender, and/or Minority Studies will enable you to do the job in a way that uniquely improves the quality of student life and student retention at that college. Or, if you're applying for a position in a Public Relations firm, you again want to explain how your expertise in Ethnic, Gender, and/or Minority Studies uniquely positions you to work with clients and develop winsome PR campaigns. Practicing these elevator pitches is essential preparation before any job interview.

What soft skills should all Staffing Managers possess?

John Barr

Owner of the Law Office of John M. Barr, P.C., University of Richmond

The ability to get along with people. HR managers frequently must resolve workplace conflicts, investigate incidents of harassment or discrimination, or deal with employees who are in danger of losing their job. A critical soft skill is managing these issues when emotions may be running high while focusing on protecting the company's interests and advancing its various goals.

Do you want to know more?

List of staffing manager skills to add to your resume

The most important skills for a staffing manager resume and required skills for a staffing manager to have include:

Client Relationships
Customer Service
Phone Calls
Business Development
Human Resources
Customer Satisfaction
Customer Issues
Recruitment Process
Healthcare
Professional Work
Career Guidance
Senior-Level Executives
Local Business Community
Applicant Tracking Systems
Interview Process
Work Ethic
Background Checks

Robert
Shared Services
Reference Checks
EEO
Business Relationships
ATS
Unemployment Claims
Performance Management
Client Satisfaction
Linkedin
Open Positions
Direct Reports
I-9
Staffing Management
Cold Calls
Drug Screens
Career Fairs

In-Person Interviews
Permanent Positions
Interview Candidates
Senior Care
Bill Rates
Branch Management
E-Verify
Recruitment Strategies
Performance Reviews
Performance Evaluations
Cosmos
Gross Profit
HRIS
Monster
Taleo
I9

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse executive management jobs