Customer Service Representative
Columbus, OH jobs
Job title: Customer Support/Account Rep
Duration: 6months
Pay rate: $18/hr - $19.17/hour
Remote to Start: Kick off your journey with us from home! All classes and training sessions will be held remotely for 4-5 weeks.
In-Office Experience: Once training is complete, your role will transition to 5 days per week in-office, fostering collaboration, hands-on experience, and strong team bonds.
Hybrid Work Flexibility: After 6 months of service, enjoy a hybrid schedule that balances in-office and remote work-3 days in-office and 2 days from home-for greater flexibility and convenience.
Preference Criteria:
We prefer candidates with either a College Degree or Previous Contact Center Experience.
Position Description: Join our Client as a Customer Support Representative where you'll handle incoming phone calls regarding various service inquiries. You'll respond with accuracy and efficiency, consistently meeting key department performance metrics. Functional support areas include cash management products, online services, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to delivering world-class service.
Key Responsibilities:
Addressing incoming phone calls with a high degree of accuracy and efficiency.
Providing support on cash management products, online services, and general financial inquiries.
Contributing to a fast-paced, team-oriented environment.
Multi-tasking and adjusting quickly to changes in a busy financial service center.
Qualifications:
Preference for a College Degree or Previous Contact Center Experience.
Highly professional, career-driven, and committed to delivering world-class service.
Excellent communication skills and ability to work effectively in a team environment.
Strong aptitude for multitasking and adjusting to fast-paced environments.
Why Join Us:
Opportunity to work with a reputable financial institution.
Dynamic and collaborative work environment.
Competitive compensation package and opportunities for career advancement.
Be part of a team dedicated to delivering excellence in client service.
Customer Success Coordinator
Columbus, OH jobs
Manufacturer
$25.00-$27.00 per hour + Bonus
Monday-Friday 9:00am-5:30pm
Gahanna, Ohio (Onsite)
Temp to Hire
What You'll Do:
Providing outstanding customer support, handling inquiries, addressing customer concerns, and ensuring customer satisfaction
Processing orders, invoice adjustments, coordinating deliveries, assisting customers with product information, and ensuring a seamless customer experience
Working closely with our team to deliver top-notch service in a fast-paced environment
Who We're Looking For:
Experience in Customer Service, Customer Support, and delivering excellent Customer Satisfaction
Bachelor's Degree preferred
Strong interpersonal skills to enhance Customer Experience and foster positive customer relationships
Effective communication skills, both written and verbal
Ability to work in a fast-paced, on-site environment with a collaborative team
Customer-focused approach to handling inquiries and concerns
Proficiency with order processing systems and basic computer applications
Ability to work cross functionally with other departments
Previous experience in bookkeeping, warehouse operations, or related fields is a plus
Critical thinking mindset
Curious with an inherent ability to problem solve
Ability to remain calm during high stress situations and interactions
Strong technical aptitude
Comfortable in an open office environment
Understanding of basic accounting fundamentals and inventory allocation and concepts
Customer Service Representative
Columbus, OH jobs
Call Center Representative
Contract: 6-12 months (with potential extension)
Pay: $19.16/hour
About the Opportunity:
Start your career with an exciting role in client support! Begin with remote training for 4-5 weeks to get up to speed from the comfort of your home. Once training is complete, transition to full-time in-office work, gaining hands-on experience and building strong connections with your team. After six months, enjoy a hybrid schedule with 3 in-office days and 2 remote days, giving you flexibility and balance.
What You'll Do:
Provide top-notch support to clients via incoming calls, resolving inquiries quickly and accurately.
Assist clients with Cash Management solutions, online account access, mobile app guidance, and general financial questions.
Deliver exceptional service while meeting key performance goals in a fast-paced, collaborative environment.
Adapt to changes, manage multiple priorities, and thrive as part of a high-performing team.
Why Join Us:
Gain hands-on experience in financial services and client support.
Collaborate with a supportive, team-oriented environment.
Enjoy a flexible schedule after your initial training period.
Ready to Start?
Take the next step in your career-apply today and become a valued member of our team!
Entry Level Representative (Recent grads needed)
Columbus, OH jobs
Job Title: Customer Support Representative
Pay Rate: $19/hour
Schedule
Start remotely with 4-5 weeks of training, then transition to full in-office work for hands-on experience and team collaboration. After 6 months, enjoy a hybrid schedule (3 days in-office, 2 days remote).
Responsibilities:
Handle a high volume of inbound calls.
Assist clients with Cash Management products, online/mobile access, and general inquiries.
Deliver top-tier customer service while meeting performance metrics.
Learn and adapt quickly to new tools and processes.
Work collaboratively with teammates to ensure client satisfaction.
Benefits Info
Russell Tobin offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
Banking Representative
Columbus, OH jobs
Banking Financial/Operations Analyst - Contract Opportunity. Recent Grads are more than welcome!
Duration: 12-month contract
Pay: $19-$20/hour on W2 Full Time
Are you a recent graduate in Finance, Accounting, Economics, or a related field looking to kick-start your career? We're seeking a Financial/Operations Analyst with 6 months to 2 years of experience (internships count!) to join the team of a leading investment banking firm.
Ideal Candidate:
✔ Recent grad with a Bachelor's in Business (Finance, Accounting, Economics, or related).
✔ Experience or internship in banking or financial services is highly preferred.
✔ Strong analytical, communication, and organizational skills.
What You'll Do:
Support financial and operational processes.
Handle incoming phone calls related to service inquiries on Brokerage accounts
Provide accurate and efficient responses while meeting key performance metrics
Support customers with:
Brokerage Cash Management products and services
Brokerage Online platform (client website)
Mobile app assistance
General account and financial-related questions
Deliver professional, high-quality, and world-class customer service
Work effectively in a fast-paced, team-oriented environment
Multi-task and adapt quickly in a busy financial service center
Why Join Us?
Gain valuable experience with a leading financial institution. Plus, there's a possibility to convert to a permanent position after the contract period!
Apply now to take the first step in your career!
Remote Customer Service Agent
Rocky River, OH jobs
GREAT WORK FROM HOME OPPORTUNITY
We have been in business for over 40 years. Weekly pay. No out of pocket investment. No experience needed, we train you! Work from the comfort of your own home using your own computer. Dependable, energetic people with excellent communication skills and a passion for customer service needed. We offer a variety of opportunities, but currently we are contracting for inbound customer service and outbound customer service calls. Flexible day, evening and weekend shifts available.
Agents need to have a personal PC or Laptop, USB headset with microphone and hard wired Internet access.
If interested CLICK HERE TO APPLY and fill out the Questionnaire, then click APPLY.
Please watch your email and spam box for a reply from us about scheduling your interview.
We thank you for your interest in this GREAT work from home opportunity.
Please Note:
We are not currently contracting in the following states:
CA, CO, CT, MA, NV, NY, OR, WA, & WI.
Job Types: Full-time, Part-time
Customer Relations Specialist
Columbus, OH jobs
We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. You'll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.
You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back.
With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant.
Ready to start a career with staying power? Apply now!
Responsibilities
As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
You will…
* Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
* Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you!
* Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
* Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs
* Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
* Reschedule unserviced accounts within 24 hours
* Participate in quality assurance processes, programs, and initiatives
* Safeguards customer's privacy and other proprietary information
We Offer…
* Competitive earnings starting at $18- $20 per hour
* Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
* 401(k) plan with company match, employee stock purchase plan
* Paid vacation, holidays, and sick leave
* Employee discounts, tuition reimbursement, dependent scholarship awards
* Industry leading, quality, comprehensive training program
Why Orkin?
* You are interested in an opportunity with career potential in a reliable, recession-resistant industry
* You have a service-oriented mindset that leads you to build loyalty and trust with customers
* You hold yourself responsible to commitments
* You value being part of a team
* You want to keep learning, improving and developing as a leader
* You want to join a company that supports the community
* You want a career with a purpose at a mission-driven company that values
* Safety
* Professionalism
* Empathy
* Integrity
* Innovation
Qualifications
What do you need to be successful?
* Previous experience in Customer Service or Sales preferred
* High School Diploma or equivalent required
* Excellent interpersonal and communication skills
* Basic computer skills in various software and web-based applications
* Proficient in Microsoft Office
* Strong attention to detail and follow through
* Demonstrated ability to prioritize tasks and manage time efficiently
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
* Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
* Be able to regularly lift and/or move up to 25 pounds.
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
What do you need to be successful?
* Previous experience in Customer Service or Sales preferred
* High School Diploma or equivalent required
* Excellent interpersonal and communication skills
* Basic computer skills in various software and web-based applications
* Proficient in Microsoft Office
* Strong attention to detail and follow through
* Demonstrated ability to prioritize tasks and manage time efficiently
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
* Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
* Be able to regularly lift and/or move up to 25 pounds.
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
You will…
* Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
* Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you!
* Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
* Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs
* Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
* Reschedule unserviced accounts within 24 hours
* Participate in quality assurance processes, programs, and initiatives
* Safeguards customer's privacy and other proprietary information
We Offer…
* Competitive earnings starting at $18- $20 per hour
* Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
* 401(k) plan with company match, employee stock purchase plan
* Paid vacation, holidays, and sick leave
* Employee discounts, tuition reimbursement, dependent scholarship awards
* Industry leading, quality, comprehensive training program
Why Orkin?
* You are interested in an opportunity with career potential in a reliable, recession-resistant industry
* You have a service-oriented mindset that leads you to build loyalty and trust with customers
* You hold yourself responsible to commitments
* You value being part of a team
* You want to keep learning, improving and developing as a leader
* You want to join a company that supports the community
* You want a career with a purpose at a mission-driven company that values
* Safety
* Professionalism
* Empathy
* Integrity
* Innovation
Customer Relations Specialist
Columbus, OH jobs
Job Description
We Need Your Next-Level Service Mindset at the Best in Pests.
As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 120 years of protecting homes and businesses.
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. You'll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.
You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back.
With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant.
Ready to start a career with staying power? Apply now!
Responsibilities
As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
You will…
Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you!
Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs
Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
Reschedule unserviced accounts within 24 hours
Participate in quality assurance processes, programs, and initiatives
Safeguards customer's privacy and other proprietary information
We Offer…
Competitive earnings starting at $18- $20 per hour
Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
401(k) plan with company match, employee stock purchase plan
Paid vacation, holidays, and sick leave
Employee discounts, tuition reimbursement, dependent scholarship awards
Industry leading, quality, comprehensive training program
Why Orkin?
You are interested in an opportunity with career potential in a reliable, recession-resistant industry
You have a service-oriented mindset that leads you to build loyalty and trust with customers
You hold yourself responsible to commitments
You value being part of a team
You want to keep learning, improving and developing as a leader
You want to join a company that supports the community
You want a career with a purpose at a mission-driven company that values
Safety
Professionalism
Empathy
Integrity
Innovation
Qualifications
What do you need to be successful?
Previous experience in Customer Service or Sales preferred
High School Diploma or equivalent required
Excellent interpersonal and communication skills
Basic computer skills in various software and web-based applications
Proficient in Microsoft Office
Strong attention to detail and follow through
Demonstrated ability to prioritize tasks and manage time efficiently
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
Be able to regularly lift and/or move up to 25 pounds.
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
Call Center Representative/Dispatcher/Scheduler/Quality Control
Columbus, OH jobs
Job Description
Dispatcher/Scheduler/Quality Control 7am - 3pm ($20.00/hr)
We are looking for a Dispatcher/Scheduler to work with our Interpreters who are dispatched/scheduled to help people in need of Interpretation services in Hospitals, Courts, Schools and Social Service Agencies.
We want someone who
Has a keen eye for detail and an eagerness to learn
Is flexible and can keep up in a fast-paced environment
Is a team player
Takes initiative and can multi-task
Communicates professionally and efficiently in person and over the phone
If this feels like the position for you, please respond with a detailed resume complete with education, previous work experience, and references. We are an EOE.
Responsibilities and Duties
Upon hire, our candidate will
Manage a high volume of phone calls
Schedule multilingual interpreters for assignments
Conduct inspections and ensure quality control
Collect, enter, and analyze data
Submit reports
Monitor and review progress and accuracy
Complete a background check and pass a drug screen
Qualifications and Skills
We need someone who
Has a high school diploma and customer service/dispatch experience
Types at least 35 WPM and possesses intermediate computer skills (TEST MAY BE ADMINISTERED)
Is proficient in Microsoft Excel (TEST MAY BE ADMINISTERED)
Is willing to work from the office
Benefits
Our employee benefits include
Paid holidays after 90 days
Ten (10) days of Paid Time Off after 90 days
Medical, Dental, Vision, and Life
401K and Profit Sharing
Free parking
Customer Service Rep
Northwood, OH jobs
Cardinal Staffing Services is hiring for Customer Service in Northwood, OH. Working onsite in an industrial metal and plastic sales company that is looking to expand their team!
Assisting customer in using our website to place orders or find pricing information
Answering questions regarding order status, delivery, or questions about materials we offer
Answering phone and fax inquiries for quotes
Managing 3-4 online chats with customers
Entering orders using our internal entry system
Successful transfer of larger-volume orders and inquiries to appropriate sales hubs within our parent organization
Resolving customer requests, questions, and complaints - frequently requiring analysis of situations to determine the best use of resources
This position will require candidates to have 2-5 years of customer service AND manager experience, know MS Office applications, and have knowledge of the metals distribution industry.
You must be able to work independently, be detail oriented, have excellent communication skills and demonstrate a proactive, problem-solving attitude. Cardinal Staffing Services is invested in their team members! All Customer Service Talent are offered competitive compensation of $20.00 per hour. Generous referral bonuses are available. You can work from 11:00 am - 8:00 pm.
About Cardinal Staffing
At Cardinal Staffing, we are dedicated to helping individuals unlock their career potential through meaningful job opportunities. As a leading staffing agency in the light industrial and manufacturing space, we pride ourselves on connecting talent with top employers across the Midwest and Southeast. With an estimated yearly revenue of $295 million, SureStaff was recently named one of the largest staffing firms in the U.S. by Staffing Industry Analysts (SIA).
We understand that finding the right job is about more than just a paycheck - it's about finding the opportunity that fits your skills, goals, and lifestyle. Here are the benefits you'll enjoy when you partner with us:
Access to a wide range of job opportunities
Competitive pay
Health and Wellness Programs (including EAP)
Medical benefits including medical, vision, dental, and prescriptions
Electronic weekly pay
Employee Advocacy & Personalized Job Support
Cardinal Staffing also follows all applicable state and local laws regarding sick time, paid time off, and retirement savings programs. Cardinal Staffing is an equal opportunity employer.
Our commitment to speed-to-hire means we work efficiently to get you placed in the right role, fast. If you're ready to take control of your career, explore exciting opportunities, and gain experience that lasts, then Cardinal Staffing is the place for you. Let's get started today!
#IND1
Patient Support Call Center - Full-Time
Maumee, OH jobs
The Scheduling Coordinator is responsible for providing exceptional customer service through patient communication management and patient education and sales. This individual is responsible for practice success through schedule management and optimization.
NO LATE NIGHTS OR WEEKENDS!!!! PAID HOLIDAYS OFF (after 60 days)!!!!
ESSENTIAL RESPONSIBILITES:
Ensures Quality of Care and Exceptional Customer Service through:
Patient Communication Management
Greet patients in a friendly, professional manner using proper telephone etiquette
Follow up on missed and cancelled appointments
Triage patient's needs to schedule appropriately
Patient Education
Provide patient education on the purpose and expectations and expectations of their appointment
Make patients aware of insurance eligibility
Ensures Practice Success throughout each patient encounter through:
Appointment capture
Effective schedule management and optimization
Data Collection and Accuracy:
Collecting and entering thorough demographic data and verify its accuracy.
This is a call center - medical environment
EDUCATION AND/OR EXPERIENCE:
High school graduate, or equivalent
Previous medical office experience is preferred
COMPETENCIES:
Polite, professional, and courteous.
A focus on the provision of quality care and service excellence.
Proficient in EHR, including proven competency in accuracy of data entry.
Proficient with optometric medical terminology.
Recognition of the exam process and the ability to record exam details.
Ability to effectively communicate in person, by phone, and in writing.
Superior organizational skills and attention to detail.
Dependable and self-motivated.
Proactive, adaptable, with the ability to work under pressure to accomplish projects and meet deadlines in a fast-paced environment
ENVIRONMENT AND PHYSICAL DEMANDS:
Physical Activity: Talking, Hearing.
Physical requirements: Sedentary work. Involves sitting most of the time.
The worker is required to have visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
PERSONAL DEVELOPMENT:
Staff members are required to meet training expectations within the initial 90-day probationary period.
Obtaining certification through in optometric certification program is encouraged. BVEP will aid all employees eligible for the Employee Career Development Program.
Client Success Specialist
Dublin, OH jobs
Job Description
Leading EDJE is seeking a tech-savvy, relationship-driven Client Success Specialist to partner directly with our Chief Strategy Officer (CSO). This is not your typical administrative role - it's a front-row seat to strategic growth. You'll serve as the CSO's right hand, keeping operations running smoothly, engaging with clients, and collaborating with teams across the company.
We're looking for someone who thrives in a fast-paced, high-energy, team-first culture, has a strong grasp of technology and B2B sales, and can seamlessly blend organization with action. If you enjoy being client-facing, adding value in meetings, and ensuring execution with precision and follow-through, this could be the perfect career move for you.
This full-time, salaried position offers flexibility in work location with a preference for candidates local to the Greater Columbus area. The role will be available to start in February 2026.
CONSULTING ENVIRONMENT
As part of Leading EDJE, you'll have the opportunity to work closely with executive leadership and cross-functional teams to deliver impactful results for clients and internal stakeholders. You'll help drive sales strategy, support client engagements, and act as a bridge between the CSO, marketing, delivery, and other internal teams. The ideal candidate is detail-oriented, highly organized, and capable of managing multiple priorities while ensuring follow-through and completion on action items.
RESPONSIBILITIES
Keep Things Moving
Manage the CSO's calendar, meetings, and travel efficiently.
Organize and maintain client-facing materials, SOWs, sales presentations, and reports.
Stay on top of key deliverables, deadlines, and CRM updates (Salesforce or HubSpot).
Run reports, track extensions, and maintain data hygiene in CRM systems.
Client Engagement & Support
Attend client meetings to capture notes, action items, and follow-ups.
Support client onboarding, engagement, and experience initiatives.
Serve as a trusted point of contact between clients, marketing, and delivery teams.
Farm accounts, track interactions, and help advance B2B sales opportunities.
Drive Sales & Operational Excellence
Collaborate with Sales, Marketing, and Delivery to support strategic initiatives.
Ensure the sales pipeline is accurate and actionable through CRM management and reporting.
Assist in planning and executing quarterly business reviews, revenue meetings, and team sessions.
Contribute to high-completion, high-impact follow-through across all projects and engagements.
QUALIFICATIONS
3+ years of experience in sales support, executive assistance, or related roles - ideally in a B2B tech or consulting environment.
Solid understanding of technology and sales cycles; able to grasp technical concepts quickly.
Exceptional organization skills, detail-oriented, and able to prioritize in a fast-paced environment.
Experience with Microsoft Office, Google Workspace, and CRM platforms (Salesforce, HubSpot).
Strong communication skills, polished and personable, with the ability to add value in client-facing situations.
Self-starter with a high “say-do” ratio; thrives on executing and following through.
ADDITIONAL QUALIFICATIONS
Experience supporting C-level executives in high-growth, fast-paced teams.
Familiarity with proposals, RFPs, and sales enablement tools.
Previous exposure to B2B sales strategy or client relationship management.
Experience in a consulting environment with tech-focused solutions.
COMPENSATION
Base: $85,000-$105,000/year
Bonus-eligible
Call Center Representative
Hudson, OH jobs
At Leaf Home people are at the heart of everything we do, and we've crafted a team of the very best to ensure we make a difference. We are the largest home services company in North America with four different business units with award-winning product offerings. Our Inside Sales Representatives are the foundation of our winning team. Read more below to find out why Leaf wants to be YOUR company.
What's in it for you?
No Cold Calling -All leads the customer has asked US to contact THEM!
No Experience Necessary - desire to win every day is required!
Weekly Performance Focused Pay - base hourly rate + unlimited incentive based on daily, weekly, monthly goals…top agents make $30+ per hour…we win together, the better we do, the more you make
Free Benefits - Heath, Dental, and Vision are FREE for employees! Our company paid plans also offer low co-pays and low deductible too! Gym reimbursement is also included!
Meals - No such thing as a free lunch…almost…we provide fresh meal delivery at under $5 per meal
Casual Dress - Be comfortable while taking with potential customers
Training & Advancement - All of your training is paid and Growth equals more opportunity for all employees - our leadership team is developed from within!
Position Summary: Inside Sales Representatives are responsible for speaking with potential customers regarding their product needs and scheduling the customer for a sales consultation. Customer leads are generated through multiple lead generation channels including, but not limited to, event marketing, digital ads, radio, and television.
Essential Duties and Responsibilities:
Focus efforts on maximizing lead conversion from initial contact to set appointment
Use learnings from comprehensive training program to successfully set customer leads
Initiate outbound calls for digital advertisement sales leads generated
Answer inbound calls received through multiple lead generation channels in a prompt and professional fashion
Serve as initial point of contact for potential customer via phone and email
Review information provided by customer to confirm accuracy, determine availability for in-home sales consultation
Overcome objections from potential customer regarding scheduling, cost, etc. to schedule sales consultation as soon as possible
Document and update customer interaction within customer relationship management (CRM) system
Promote teamwork through consistency, reliability and group cohesiveness
Experience and Minimum Qualifications:
High School Diploma or equivalent
Ability to learn sales systems and processes for inside sales center
Ability to juggle various work activities
Ability to thrive in a fast-paced, high-energy, team-oriented
Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
Detail-oriented and can focus on the task at hand,
Excellent verbal and written communication skills are required for communicating with internal and external parties
Holding oneself responsible and being self-driven in accomplishing business goals, adhering to policies and being responsible for one's own actions, performance, and decision
Proficiency using Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Project, and/or Access)
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status)
Leaf Home Core Values
Our vision is to continue to be the leading innovator of direct-to-consumer home safety and improvement solutions. TNT - Today, Not Tomorrow. By being cognizant of the present, attacking problems, and presenting ground-breaking solutions today, our team strives toward a better tomorrow.
Diversity and Inclusion Statement
Leaf Home is committed to creating a diverse environment and is proud to be an equal opportunity employer. We strive to create an environment that embraces differences and fosters inclusion.
Equal Opportunity Statement
Leaf Home will recruit, hire, train, and promote persons in all job titles without regard to race, color, ancestry, national origin, gender identity or expression, sexual orientation, marital status, religion, age, results of genetic testing, veteran status, or physical/mental disability (except where the disability prevents the individual from being able to perform the essential functions of the job and cannot be reasonably accommodated in full compliance with the law).
Customer Support Representative
Akron, OH jobs
Who We Are
Refresh provides services to the Multi-family industry, helping large management companies get apartment units ready for a new tenant to move in. Services include bath refinishing, carpet cleaning, painting and janitorial services. The company was founded in 2016 and has already grown into a well known and respected company in its space. We were featured on Inc Magazines Fastest Growing Companies in the country! This means many future new opportunities to advance with us! Fantastic opportunity to grow into a leadership position!
We are currently searching for a new Customer Support Representative!
Our Customer Support Representatives are responsible for processing work order requests, and answering customer inquires on the phone, email and other web-based communication systems. Work is performed at our Akron, OH corporate office, this job is not remote. The right candidate should be good at coordinating schedules and ideally have some dispatch experience.
Who We Are Looking For
Friendly and respectful personalities
Good verbal and written communication skills
Ability to navigate and operate computer programs
Excellent organizational skills
Dependable and reliable
Experience in a call center or customer service is a huge plus
Available weekdays during daytime hours
What We Have To Offer
A respectful, positive and friendly work environment
Fantastic & rapid advancement opportunities
Weekly pay via direct deposit
Paid time off (2 weeks per year)
$16 to $18 per hour with room to grow based on the individual
Responsibilities Of The Role
Answer inbound calls;
Process new work requests in our system
Relay critical information to our team
Explain our services to cliental and answer other questions
Route customers to the appropriate staff or department
Make outbound calls to customers to confirm information, update them on status, or gather feedback.
Respond to emails and other types of electronic communications.
Collection inquiry calls to corporate clients as needed
Process phone payments
Auto-ApplyCustomer Support Representative
Akron, OH jobs
Job Description
Who We Are
Refresh provides services to the Multi-family industry, helping large management companies get apartment units ready for a new tenant to move in. Services include bath refinishing, carpet cleaning, painting and janitorial services. The company was founded in 2016 and has already grown into a well known and respected company in its space. We were featured on Inc Magazines Fastest Growing Companies in the country! This means many future new opportunities to advance with us! Fantastic opportunity to grow into a leadership position!
We are currently searching for a new Customer Support Representative!
Our Customer Support Representatives are responsible for processing work order requests, and answering customer inquires on the phone, email and other web-based communication systems. Work is performed at our Akron, OH corporate office, this job is not remote. The right candidate should be good at coordinating schedules and ideally have some dispatch experience.
Who We Are Looking For
Friendly and respectful personalities
Good verbal and written communication skills
Ability to navigate and operate computer programs
Excellent organizational skills
Dependable and reliable
Experience in a call center or customer service is a huge plus
Available weekdays during daytime hours
What We Have To Offer
A respectful, positive and friendly work environment
Fantastic & rapid advancement opportunities
Weekly pay via direct deposit
Paid time off (2 weeks per year)
$16 to $18 per hour with room to grow based on the individual
Responsibilities Of The Role
Answer inbound calls;
Process new work requests in our system
Relay critical information to our team
Explain our services to cliental and answer other questions
Route customers to the appropriate staff or department
Make outbound calls to customers to confirm information, update them on status, or gather feedback.
Respond to emails and other types of electronic communications.
Collection inquiry calls to corporate clients as needed
Process phone payments
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Customer Support Representative
Toledo, OH jobs
Hybrid Schedule. Onsite Tuesday, Wednesday and Thursday. Remote Monday and Friday. Must be open to work M-F: 9am-6pm 8am-5pm or 7am-4pm Interview: In person interview Ideal candidate (Manager comments): Able to multitask Professional on the phone
Able to limit distractions
Previous customer service experience (phone or in person)
Good computer skills
PURPOSE OF THE JOB
The Customer Associate is the first point of contact to address our customer needs and creates solutions in the best interest of our customers and Corning. This position engages and collaborates with external customers and internal partners to make Corning the supplier of choice. The Customer Associate is a team player, adaptable to change, and is an active learner who seeks out and learns market trends and behaviors. This role is part of Customer Operations within the Supply Chain Team.
JOB RESPONSIBILITIES
Service our Customers
Deliver consistent service to our customers
Maximize every opportunity to sell to the customer
Take proactive actions to meet customer needs and concerns creating win/win solutions
Enter orders accurately
Develop close relationships with our customers and understand what it takes to ensure their success
Develop customer trust by consistently following through on actions and operating with integrity
Leverage relationships to obtain outside-in market insights
Leverage product training opportunities
Operate in a Waste Free Environment
Effectively use Lean Sigma methodology and tools (standard work) to support a waste free environment
Identify and take action to eliminate non-value added activities within day to day operations
Identify opportunities for, develop, maintain and execute Standard Work
Understand and promote the use of customer tools and technology
Live the Safety stand, adhere to the safety responsibilities
Implement a personal safety action plan and review with leader
Adhere to the Corning safety policies at all times
JOB REQUIREMENTS
MINIMUM QUALIFICATIONS:
High school degree, Associates or Bachelors degree preferred
EXPERIENCE:
SAP experience desired
Previous experience in an ever-changing, fast-paced customer service environment
Previous experience creating solutions in the best interest of the company and the customer
KNOWLEDGE, SKILLS & ABILITIES:
Fluency in Microsoft Applications (Word, Excel, Outlook)
Knowledge of building materials industry preferred
Supply Chain knowledge
Strong oral & written communication and listening skills
Supportive and adaptive to a change management initiatives
Customer Sales & Serv Rep
Blue Ash, OH jobs
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customer service experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI - SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyCustomer Sales & Serv Rep
Sidney, OH jobs
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
• Assist customers by phone and in person at our facility
• Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
• Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
• Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
• 6 months of customer service experience preferred
• Desire to increase knowledge in industrial distribution products
• Excellent telephone skills
• Ability and desire to learn new systems and processes quickly
• Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
• High school diploma or equivalent
• Valid driver's license and clean driving record (MVR)
• SAP / ERP experience, preferred but not required
• Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
• Base salary and bonus opportunities
• Health, vision, and dental coverage, 401(k) w/ company match
• Paid vacation, sick time, and company holidays
• Tuition reimbursement
• Personalized training and development program
• Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
Auto-ApplyCustomer Service Representative
Maumee, OH jobs
The Customer Service Representative (CSR) will provide product/order support to customers, assist outside sales force. The CSR is responsible for all incoming phone calls, processing product returns, warranties, purchase orders, quotes, forecasting, shipment line evaluation, and web order support.
Exemption Status:
* Non-Exempt
Duties/Responsibilities:
* Interact with customers via telephone, email, online chat, or in person to provide support and information on products or services.
* Collects and enters orders for new or additional products or services.
* Fields customer questions and complaints; when the issue is beyond the representative's knowledge, forwards to the assigned specialist or other appropriate staff.
* Provides updates to customers about late shipments (including projected past due).
* Responsible for determining and reporting the principle causes of quality losses and non-conformances - shipping/order entry/pricing errors.
* Ensures that appropriate actions are taken to resolve customer problems and concerns - complete CARS/RMA as needed.
* Maintains customer accounts and records of customer interactions with details of inquiries, complaints, or comments.
* Performs other related duties as assigned.
Required Skills/Abilities:
* Excellent communication skills including active listening.
* Service oriented and able to resolve customer grievances.
* Proficient computer skills with the ability to learn new software.
Education and Experience:s
* Two years of college preferred or equivalent work experience
* Customer service experience required.ug
Physical Requirements:
* Prolonged periods sitting at a desk and working on a computer.
* Must be able to lift up to 15 pounds at times.
Reports to:
Customer Service Supervisor
Service Center - Seasonal
Galion, OH jobs
SERVICE CENTER: This person's primary duties include working in the Service Center, and performing those tasks most closely associated with the direct customer interaction "at the window": Customer Relations, Check Cashing, Telephone, Lottery Tickets, the Sale of other Service Center Merchandise and Services, Merchandise Returns, Rain Checks, and related tasks as required or assigned.
Availability: Must be available to be scheduled between 10+ hrs a week, including nights and weekends, based on department needs.
Previous Work Experience: Must have at least one year cashier experience. Service Center and Cash Office experience preferred, but not required. We will train.
Physical Demands: limited lifting, bending, stooping, pulling and pushing with repetitive lifting to 25#; occasional lifting to 50#.
Other Considerations: organized; productive; having outstanding customer relations skills; able to work well with co-workers; reliable, dependable; and able to work with minimal supervision.