Customer Service Representative jobs at Stance - 744 jobs

About Surv At Surv, we unite local communities by providing jobs that act as a pivotal point for young adults to springboard into a full and meaningful life. Our team is committed to delivering affordable, high-quality odd-job services for both neighbors and businesses, fostering a culture of servitude and connection within our communities.About the Role At Surv, our customers are more than just clients-they are our neighbors and an essential part of the communities we serve. As a Neighbor Success Associate (NSA), you will play a crucial role in shaping their experiences before and after a job is completed. Your role will involve engaging with both repeat and new customers, ensuring they feel valued and integrated into our service ecosystem. This is not a traditional sales position; rather, it's an opportunity to invite members of our community to rediscover the power of service while introducing new customers to the full range of our offerings.Responsibilities As Surv continues to grow, adaptability is key. The NSA role will evolve with the needs of the company, and responsibilities may shift accordingly. Primary functions include: Achieve Sales KPIs: Consistently meet or exceed key performance indicators (KPIs) related to the total value and number of confirmed bookings. Speed is essential to our customers, so we prioritize creating the most expedited booking process possible. Proactively Follow Up with Potential Customers: Conduct routine follow-ups with interested customers to nurture relationships and confirm bookings. Handle Incoming Calls Efficiently: Answer every phone call promptly and professionally, ensuring all customer inquiries are addressed without missed opportunities. Collaborate with the Operations Team: Work closely with Surv operations and internal teams to gather necessary information and provide comprehensive answers to customer concerns. Maintain a Strong Sales Pipeline: Keep detailed records of customer interactions, follow-ups, and potential opportunities to ensure a steady flow of bookings. Overcome Customer Objections: Identify customer concerns and objections, addressing them with effective solutions to move them toward a booking decision. Stay Knowledgeable on Services and Pricing: Continuously develop expertise on the company's offerings to confidently communicate value propositions and recommend the best solutions for customers. Drive Customer Satisfaction: Ensure a positive customer experience by delivering excellent communication, addressing customer needs, and building strong relationships to encourage repeat business and referrals. Adapt to Changing Sales Strategies: Stay agile and open to refining sales techniques based on performance insights, customer feedback, and company initiatives. Contribute to Team Success: Participate in team discussions, share best practices, and support colleagues to enhance overall sales performance. What We Are Looking For Comfortable spending the majority of the workday on the phone, including handling challenging customer conversations. A strong willingness to learn, grow, and continuously improve. Passion for problem-solving and an ability to think critically to find effective solutions. Requirements Excellent interpersonal and communication skills to work collaboratively within a team environment. Adaptability and flexibility to thrive in a fast-paced, evolving company. Minimum typing speed of 50 WPM. Must be willing to undergo a background check and be legally authorized to work in the U.S. Must have a smartphone and a laptop to perform job responsibilities effectively. What Training Will Look Like The paid training typically takes two weeks to complete, but we consider the initial 90-day period essential for full proficiency. There's a lot of exciting and valuable information to learn, and you'll receive support every step of the way-even if you've never worked for a home services business before. Week 1-2 Phase 1: Understanding the Business from the Ground Up You'll gain an in-depth understanding of Surv from a service-level perspective. We'll introduce you to the types of jobs we perform and demonstrate how they are executed. Since you'll be collaborating with Neighbors on various projects, it's important to have foundational knowledge of how they are completed. Phase 2: Learning Our Service Offerings and Policies You'll familiarize yourself with our service products, pricing model, and business policies to ensure you can confidently communicate and guide customers through their options. Phase 3: Training on Business Software We'll provide hands-on training with the software tools we use to operate efficiently, giving you the skills needed to navigate our platforms. Phase 4: Practical Software Application You'll begin applying what you've learned by using the software in real scenarios, with our team guiding you through the process. Week 3 Phase 5: Monitored Application You'll start handling tasks independently while we remain on standby to assist and answer any questions as they arise. Week 4 Training Complete By the fourth week, you'll be working more independently with weekly reviews to ensure continued growth and success. You will find that you receive a lot of support from other members of the team. Offer Details Location: Hybrid (In-office some days) First 30 Days: Required to work in-office daily After 30 Days: Eligible for one work-from-home day per week, based on performance review After 90 Days: Eligible for two work-from-home days per week, based on performance review Hourly Compensation: $15-$20 per hour, based on experience Commission Bonus Structure: Eligible for commission-based bonuses after 60 days and upon performance review Employment Type: Part-Time or Full-Time available based on need

TRUEWERK, based in Denver, Colorado, is reimagining life and work in the trades by engineering the world's most technically advanced, high-performance workwear. Today's trade professionals rely on apparel that keeps them safe, comfortable, and capable of performing at their best. By innovating technical fabrics that deliver unmatched performance in hot weather - or that layer together effectively in cold and inclement conditions - TRUEWERK proudly supports the men and women across the trades who are building tomorrow. TRUEWERK serves customers in the U.S. and Canada via TRUEWERK.com, Amazon, and through our wholesale, retail, and enterprise sales partners. With about 50 hardworking employees, TRUEWERK is on a strong growth trajectory and is passionate about developing its people and culture in support of its mission. Job Description We're looking for a passionate, product-oriented Customer Experience Specialist in the Denver, Colorado area with a strong respect for the skilled trades to be an advocate for our customers. With a focus on anticipating customer needs, you'll partner with internal and external teams to solve problems and deliver top-notch service at all customer touch points. This is an early- to mid-career position reporting to the Customer Experience Manager and working closely with the marketing, product, and enterprise teams to provide unparalleled customer support. Want to learn about our gear? Watch our Workwear as a System video. (***************************** This is a full-time nonexempt (hourly) position. In this role, you will work from our headquarters in Denver, Colorado a minimum of one week per month, with the option to work remotely based on business needs. ROLE & RESPONSIBILITIES Make their day: Create stellar interactions with our customers by enthusiastically responding to tickets, chats, and phone calls and routing customer inquiries in FreshDesk to continue to deliver Truewerk's promise of industry-leading customer service. Own it: Delight your customers by proactively managing returns, exchanges, and order fulfillment on the direct-to-consumer side of the business. Spread the love by diving into ways you can provide additional support to our enterprise and sales teams when needed. Collaborate: Identify friction points in your day-to-day work and partner with coworkers, vendors, and business partners to streamline and improve the tools and processes that impact the customer journey. Bring it home: Share customer feedback with our marketing, sales, product, and operations teams to help us continuously improve our technical workwear systems based on your first-hand insight into our customers' experiences. Qualifications Our ideal candidate will be passionate about apparel and focused on helping our product grow. We're welcoming all candidates, and see a great opportunity here for someone transitioning from retail, tradework, or the outdoor industry. Calling all climbers, bikers, camping enthusiasts, mechanics, construction workers, tree climbers, and outdoor fashionistas… we want to talk to you! Must Have 1 year experience in Customer Service or Customer Experience Inbound phone call handing experience Experience with customer support platforms (e.g., Gorgias, Zendesk, Freshdesk). Proficient with Mac OS and Google Workspace (Docs, Sheets, Drive) Preferred Experience in ecommerce or with a direct-to-consumer (DTC) brand Call center experience with a focus on multichannel support (phone, sms, email, chat) Familiarity with Shopify, NetSuite, Slack, Yotpo, and Loop (return software) Experience working in a hybrid or remote work environment Bonus Experience with apparel, uniform, or outdoor products Familiarity, exposure, interest, or personal experience with the skilled trades Familiar with KPIs and metric-based customer service objectives Work Location and Schedule Candidates must be able to work in our Denver office a minimum of one week per month Candidates must be able to work a 40-hour schedule that meets the needs of our customer and business. Our hours of operation are: Monday-Friday 7:00 AM - 6:00 PM & Weekends from 9:00 AM - 4:00 PM Additional Information TRUEWERK is committed to providing fair and competitive compensation through a combination of base salary and performance-based bonuses. Other benefits include but are not limited to: Employer-paid medical coverage Employer-paid dental coverage Optional vision coverage Employer-paid life and AD&D insurance Employer-paid short-term & long-term disability coverage Affordable coverage for dependents and domestic partners Additional out-of-pocket insurance options HSA account with employer contribution 401K with company match Monthly hybrid-work stipend Professional development reimbursement program Annual performance bonus Unlimited PTO policy 11 company holidays Employee Assistance Program for mental health support Free workwear for you and discounts for friends and family! Salary Range: $22.00 - $24.00 per hour base pay + bonus Applications for this role are expected to be accepted through January 9, 2026 TRUEWERK is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at TRUEWERK are based on business needs, job requirements, and individual qualifications, without regard to race, color, age, religion, family or parental status, pregnancy, sex, gender identity, sexual orientation, national origin, disability, genetic information, or any other protected characteristic as outlined by federal, state, and local laws.

TRUEWERK, based in Denver, Colorado, is reimagining life and work in the trades by engineering the world's most technically advanced, high-performance workwear. Today's trade professionals rely on apparel that keeps them safe, comfortable, and capable of performing at their best. By innovating technical fabrics that deliver unmatched performance in hot weather - or that layer together effectively in cold and inclement conditions - TRUEWERK proudly supports the men and women across the trades who are building tomorrow. TRUEWERK serves customers in the U.S. and Canada via TRUEWERK.com, Amazon, and through our wholesale, retail, and enterprise sales partners. With about 50 hardworking employees, TRUEWERK is on a strong growth trajectory and is passionate about developing its people and culture in support of its mission. Job Description We're looking for a passionate, product-oriented Customer Experience Specialist in the Denver, Colorado area with a strong respect for the skilled trades to be an advocate for our customers. With a focus on anticipating customer needs, you'll partner with internal and external teams to solve problems and deliver top-notch service at all customer touch points. This is an early- to mid-career position reporting to the Customer Experience Manager and working closely with the marketing, product, and enterprise teams to provide unparalleled customer support. Want to learn about our gear? Watch our Workwear as a System video. (***************************** This is a full-time nonexempt (hourly) position. In this role, you will work from our headquarters in Denver, Colorado a minimum of one week per month, with the option to work remotely based on business needs. ROLE & RESPONSIBILITIES Make their day: Create stellar interactions with our customers by enthusiastically responding to tickets, chats, and phone calls and routing customer inquiries in FreshDesk to continue to deliver Truewerk's promise of industry-leading customer service. Own it: Delight your customers by proactively managing returns, exchanges, and order fulfillment on the direct-to-consumer side of the business. Spread the love by diving into ways you can provide additional support to our enterprise and sales teams when needed. Collaborate: Identify friction points in your day-to-day work and partner with coworkers, vendors, and business partners to streamline and improve the tools and processes that impact the customer journey. Bring it home: Share customer feedback with our marketing, sales, product, and operations teams to help us continuously improve our technical workwear systems based on your first-hand insight into our customers' experiences. Qualifications Our ideal candidate will be passionate about apparel and focused on helping our product grow. We're welcoming all candidates, and see a great opportunity here for someone transitioning from retail, tradework, or the outdoor industry. Calling all climbers, bikers, camping enthusiasts, mechanics, construction workers, tree climbers, and outdoor fashionistas… we want to talk to you! Must Have 1 year experience in Customer Service or Customer Experience Inbound phone call handing experience Experience with customer support platforms (e.g., Gorgias, Zendesk, Freshdesk). Proficient with Mac OS and Google Workspace (Docs, Sheets, Drive) Preferred Experience in ecommerce or with a direct-to-consumer (DTC) brand Call center experience with a focus on multichannel support (phone, sms, email, chat) Familiarity with Shopify, NetSuite, Slack, Yotpo, and Loop (return software) Experience working in a hybrid or remote work environment Bonus Experience with apparel, uniform, or outdoor products Familiarity, exposure, interest, or personal experience with the skilled trades Familiar with KPIs and metric-based customer service objectives Work Location and Schedule Candidates must be able to work in our Denver office a minimum of one week per month Candidates must be able to work a 40-hour schedule that meets the needs of our customer and business. Our hours of operation are: Monday-Friday 7:00 AM - 6:00 PM & Weekends from 9:00 AM - 4:00 PM Additional Information TRUEWERK is committed to providing fair and competitive compensation through a combination of base salary and performance-based bonuses. Other benefits include but are not limited to: Employer-paid medical coverage Employer-paid dental coverage Optional vision coverage Employer-paid life and AD&D insurance Employer-paid short-term & long-term disability coverage Affordable coverage for dependents and domestic partners Additional out-of-pocket insurance options HSA account with employer contribution 401K with company match Monthly hybrid-work stipend Professional development reimbursement program Annual performance bonus Unlimited PTO policy 11 company holidays Employee Assistance Program for mental health support Free workwear for you and discounts for friends and family! Salary Range: $22.00 - $24.00 per hour base pay + bonus Applications for this role are expected to be accepted through January 9, 2026 TRUEWERK is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at TRUEWERK are based on business needs, job requirements, and individual qualifications, without regard to race, color, age, religion, family or parental status, pregnancy, sex, gender identity, sexual orientation, national origin, disability, genetic information, or any other protected characteristic as outlined by federal, state, and local laws.

Job Description About Us We are a U.S.-based company that partners with organizations relying on Worklio, a comprehensive platform for managing payroll, taxes, HR, and compliance. Our support team ensures a smooth experience for our partners by providing onboarding assistance, payroll processing guidance, tax support, and general platform expertise. Role Overview As a Payroll and Customer Support Representative, you will play a critical role in supporting our partners with platform-related inquiries, U.S. payroll issues, and complex support scenarios. You'll assist users, resolve tickets, and escalate technical concerns to our DevOps team when required. This role requires expertise in U.S. payroll operations and the ability to communicate effectively with our clients. Key Responsibilities Handle partner support requests related to: Payroll processing U.S. tax filings Onboarding and platform guidance Employee documents (W-2s, W-4s, I-9s) General Worklio platform use Troubleshoot issues and escalate to DevOps when needed Ensure compliance with U.S. payroll and employment regulations Communicate issues, resolutions, and next steps clearly to partners Assist with new partner onboarding and setup processes Stay updated on U.S. tax laws, payroll regulations, and platform updates Requirements ✅ CPP or SHRM certification (required) ✅ 5+ years of experience in U.S. payroll operations or support ✅ In-depth knowledge of U.S. payroll tax regulations (federal, state, local) ✅ Excellent English communication skills (written and verbal) ✅ Strong troubleshooting and documentation abilities ✅ Availability to work standard U.S. business hours, with some flexibility Preferred Qualifications Experience with Worklio or similar HRIS/payroll platforms (e.g., ADP, Gusto, Paychex) Familiarity with support tools like Zendesk, Jira, Slack Background supporting SaaS or PEO platforms What We Offer ✔ Competitive salary ✔ Remote work flexibility ✔ Comprehensive training on our platform and processes ✔ Supportive global team environment ✔ Long-term career growth in payroll and HR technology Apply Today - Join our mission to simplify payroll, tax, and compliance for organizations across the U.S.

NOTE: Only for US residence Looking for work? join the many customer service reps that currently work with us, Most even do so from the comfort of their own home! We are looking for customer service reps with a passion to provide amazing customer service.. Full-Time hours Customer Service Data Entry Position Available now Paid Training Responsibilities Manage incoming calls Identify and assess customers needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Skills Proven customer support experience or experience as a client service representative Strong phone contact handling skills and active listening Customer orientation and ability to adapt/respond to different types of characters Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively High school degree Job Type: Full-time Pay: $20.00 - $25.00 per hour Benefits: Dental insurance Flexible schedule Paid time off Paid training Vision insurance Work from home Schedule: 8 hour shift Day shift Evening shift Monday to Friday Overtime Self-determined schedule Weekend availability Work Location: Remote

About Us Hungryroot is using AI to build the most consumer-centric food and wellness company to ever exist. We act as your personal assistant for healthy living-getting to know your goals, lifestyle, and budget, and recommending and delivering healthy groceries, easy recipes, and essential supplements for you and your family. It's the easiest way to eat healthy, achieve your goals, save time, and discover new foods. We believe food is the foundation of health, convenience should not mean compromise, and that everyone is unique in how they eat and live. That's why we're building a future in which healthy living is both easy and enjoyable. Hungryroot is a distributed team of top talent across 28+ U.S. states. While we have a headquarters in New York City, our remote-first culture emphasizes collaboration, team-building, and flexibility. Expect regular virtual team events, strong ownership and accountability, and an annual company retreat. About the Role Hungryroot is looking for a Customer Care Specialist to join our team who is results driven, has a high attention to detail and is driven by delighting customers. In this role, you'll support our customers across social media, email, phone, text, and live chat while helping us strengthen our online community and improve the customer experience across the full lifecycle. You'll spend a majority of your time on social + reputation management (with a focus on Facebook Group moderation and community engagement), while also supporting cross-functional operations and customer lifecycle communications. This is a full-time remote role working 40 hours per week in 8-hour shifts, including weekends and some holidays. Your ability to work non-traditional hours and OT when needed is a huge plus! If you want to help us change how people grocery shop and eat for the better, we encourage you to apply! Responsibilities Respond to a high volume of customer comments and questions across email, phone, SMS, live chat, and social media while consistently meeting daily resolution targets, First Response Time goals, and SLA commitments. Moderate the Facebook Group and other brand communities by reviewing and approving posts, removing off-topic or harmful content, responding to questions and ensuring conversations align with community guidelines. Produce a weekly social community roundup that captures feedback on digital product, grocery discovery, and customer service themes. Strengthen and grow our reputation on Reddit and Trustpilot through proactive engagement, thoughtful responses, and awareness of platform norms. Identify emerging topics across social channels and translate them into actionable insights for Operations, Marketing and Product teams. Lead quality control across brand voice, tone, and engagements while consistently achieving Customer Satisfaction (CSAT) goals. Support lifecycle messaging through Braze by assisting with issue and shipping communications sends during high-impact moments. Maintain and update Zendesk macros, Help Center FAQs, and AI-Agent templates to ensure customers have access to accurate and timely information. Qualifications 2+ years in a customer-facing support or communications role Experience managing social channels or online customer communities (Facebook Group preferred) 1+ years of experience working with a CRM platform (Zendesk (preferred), Kustomer or Gorgias) Familiarity with Braze a plus Excellent copywriting and editing skills Open to traveling for team building opportunities throughout the year Emotionally intelligent, solution-oriented communication Organized, detail-oriented, and comfortable navigating multiple tools Motivated, positive, proactive, and transparent attitude with the ability to jump right in Passion for healthy living and brightening customers' days Perks & Benefits Remote-first: work from home, work from our NYC office, work from anywhere in the U.S. - you decide! Equity Unlimited vacation policy Universal paid parental leave Monthly Hungryroot credit for delicious, healthy groceries Comprehensive health, vision, dental, and life insurance 401k with Company Match A work from home stipend to support your initial home-office setup Expected Pay Range $40,000-$50,000 USD (Non-Exempt, Hourly Position with Potential OT) #LI-REMOTE The employer will not sponsor applicants for work visas. Our mission to help make healthy eating easy, accessible, and joyful is better served by a diverse workplace. We are a proud Equal Opportunity Employer committed to building an inclusive workplace. We have zero-tolerance for harassment or discrimination. We do not discriminate on the basis of any protected class.

Momentum Solar is a premier residential solar provider with offices throughout the US Founded in 2009 Momentum has grown exponentially over the past decade We implement the entire solar process to ensure a seamless transition to renewable energy Job A potential six figure work at home opportunity with growth into leadership for the right individual Were currently hiring exceptional outbound Call Center Lead Generation representatives to work remotely As an outbound call center representative you will proactively identify and reach out to potential clients through outbound calls leveraging various sources such as databases referrals and other lists The outbound call center representative will schedule appointments for our sales representatives with qualified leads while accurately recording sensitive data This individual will meet or exceed daily weekly and monthly targets for lead generation and appointment setting Candidates that apply must live in Georgia for this role Requirements Able to work remotely while having a quiet distraction free workspace MUST HAVE a reliable computer with high speed internet connection 8GB of RAM 20 GB of free storage 12 GHz or faster CPUProven experience in outbound telemarketing lead generation or appointment setting Able to work in a fast paced environment and handle rejection professionally Be able to create prospective customers for solar and generate appointments for our sales teams Have a professional manner and be experts at establishing rapport with clients quickly Be able to validate prospective customers contact and home information in CRM system Create a positive experience for all clients Must live in GeorgiaBenefits Base pay with uncapped commission Health care Dental and Vision InsuranceWork from HomePaid time off accrual that increases yearly & paid holidays 401k Retirement savings plans Daily weekly and Monthly Bonus incentives Opportunity for quick career advancement with ongoing comprehensive training Momentum Solar is an Equal Opportunity Affirmative Action Employer Minority Female Disability Veteran Gender Identity Sexual Orientation Age Job Type Full time Salary 1800 2500 per hour

About the Role: Joining Whisker Labs means becoming part of a dynamic startup where every team member plays a vital role in executing our mission. Embracing a critical mission, a dedication to frontline challenges, and an owner's mindset are what unite us. The FST Customer Service Technician is no exception and is pivotal in ensuring the efficiency and effectiveness of our fire safety solutions. As a FST Tech, you will blend technical expertise with customer service to support and advance Ting's fire safety operations. This role requires a unique combination of skills, including hands-on technical troubleshooting, clear communication, and the ability to manage customer relationships effectively. Key responsibilities and qualifications are listed below for this remote, full-time position that requires occasional travel as needed for training and team meetings. Job Duties: Respond to Customer Inquiries After Ting Fire Hazard Cases are Initiated: Act as the first point of contact for customers, responding to queries based on case hazard mitigation plans defined by FST Engineers and the hazard decision-tree troubleshooting guidance. Communication will be by audio calls, text messaging and email. Customer Engagement and Follow-up: Work to achieve prompt customer responses once the hazard case is started. Continue follow-up communication with customers to get information to support troubleshooting and resolution of the case. Perform Tier 1 Troubleshooting with Customers After Ting Fire Hazard Cases are Initiated: Use decision-tree troubleshooting guidance and customer communication scripts to step through Tier 1 case workflows and obtain all relevant customer information to get the case started. If the hazard is resolved as a Tier 1 case, you'll complete case closeout activities and escalate to your Team Lead for review and closeout. Escalate Tier 2+ Cases to FST Engineers: Once all Tier 1 case objectives are completed, FST Techs will escalate cases to FST Engineers for more detailed troubleshooting and ultimate case hazard resolution. Work Schedule and Travel: Work remotely from home and be willing to work on a flexible schedule, including nights, weekends, and holidays, and travel as needed for training and team meetings. Teamwork: Liaise between customers, FST Engineers, and other members of Whisker Labs and the FST to ensure seamless operations and service delivery to our customers. Work collaboratively with other team members, sharing knowledge and supporting each other to achieve common goals. Signal and Pattern Recognition: Possess strong signal and pattern recognition abilities to learn and recognize fundamental fire hazard signal patterns in graphical data to communicate the presence and types of electrical fire hazard signals to customers and to use during troubleshooting. Note Taking: Ability to accurately capture notes in our systems while communicating with customers to ensure any team member can pick up and continue the case without causing the customer undue frustration of repeating troubleshooting steps. Continuous Improvement: Support team efforts to continuously improve and gain operation efficiencies by creating and maintaining documentation for internal training, workflow processes, and customer communication/troubleshooting. Requirements: A minimum of 2 years' experience in technical support, customer service, or a related field. Education and/or experience in technical troubleshooting, electrical systems or fire safety is an advantage. Excellent communication and interpersonal skills, with the ability to articulate complex technical information in a clear and understandable manner. A strong team player with the flexibility to adapt to rotating schedules and the demands of a startup environment. Proven troubleshooting skills and a methodical approach to problem-solving. What We Offer: Competitive salary + equity. The ability to make, own and carry out decisions. Health, dental, and vision insurance. 401(k) with match. Whisker Labs is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

WE'RE LUMA HEALTH. Needing healthcare can be hard - getting care shouldn't be. We built Luma Health because we are all patients. We believe it should be easy to see and connect with our doctor. To get the care we need, when we need it. So, we've created solutions to fix this problem. Our technology makes messaging easier, scheduling appointments more efficient, and it modernizes care delivery from beginning to end. Customer Success Executive What YOU will do at Luma Health We are looking for a highly driven and empathetic Customer Success Executive to serve as a trusted advisor to our strategic customer base, comprising large health & hospital systems and Academic Medical Centers across the country. As a Customer Success Executive (CSE), you will play a key role in ensuring our customers derive maximum value from our products and services. You will manage a portfolio of strategic healthcare clients, responsible for building strong relationships at all levels within the customer's organization, and acting as a trusted advisor. You will be responsible for driving customer adoption, usage, satisfaction, retention, and growth, while leveraging deep industry and product knowledge to support our clients' long-term success. Key Responsibilities: Customer Relationship Management: Develop and nurture relationships with key stakeholders at healthcare organizations, including executive teams, clinical leaders, and operational managers. Serve as the primary point of contact for high-value clients, ensuring their needs are met and addressing concerns in a timely, professional manner. Onboarding & Adoption: Lead the team through the onboarding of new customers, working closely with internal teams to ensure seamless implementation and integration of our solutions into customer workflows. Drive product adoption and usage, working with clients to optimize their use of the platform and ensuring they achieve their desired outcomes. Strategic Planning & Account Growth: Work closely with clients to understand their business goals, challenges, and strategic priorities, tailoring solutions to meet their needs. Identify opportunities for upselling and cross-selling, positioning new products and features that align with customer objectives. Customer Success Strategy: Develop and implement customer success plans that align with customer goals and KPIs, ensuring measurable outcomes. Monitor customer health metrics (e.g., engagement, retention, satisfaction) and proactively address issues that may lead to churn or dissatisfaction. Conduct regular business reviews with customers to track progress, showcase value, and identify areas for improvement. Data-Driven Insights: Analyze customer data and feedback to derive actionable insights that help improve product offerings and customer success processes. Use data to drive customer outcomes, presenting reports and updates to both clients and internal stakeholders. Advocacy & Thought Leadership: Serve as an advocate for the customer within the company, ensuring their needs and feedback are communicated to relevant teams, such as Product and Engineering. Stay informed on industry trends, regulations, and technology developments in healthcare, positioning yourself as a trusted advisor to clients. Collaboration & Cross-Functional Support: Work closely with internal teams, including Sales, Product, and Support, to ensure customer needs are met and issues are resolved promptly. Provide training and education to both customers and internal stakeholders on the best practices for using our products and services. Who You Are 5+ years of relevant work experience in customer success or account management. SaaS experience preferred Excellent project management skills and ability to collaborate across multiple internal and external stakeholders Have exceptional written and verbal communication skills You have proven success in building trust and driving results for a broad range of stakeholders: senior executives, IT, and day-to-day users of the software Ability to quickly identify underlying drivers of problems, quickly develop hypotheses, and execute on a path to solve Proven record of unblocking relationships, turning detractors into advocates, and driving issues to resolution with great client satisfaction Tech-savvy and possess strong analytical skills: i.e., can analyze source material and verify accuracy and completeness of details Growth company DNA -- ability to thrive in a dynamic, fast-paced startup environment Proven Success in growing annual account spend over time. Nice to have: Healthcare, EMR, EHR Consulting, or Product Management experience Process building experience Upsell experience We Take Care of You! Competitive Health Benefits: Luma Health covers 99% of the employee and 85% of the dependent premium costs. Work Life Balance Flexible Time Off Wellness Programs Discounted Perks 401(k) and Company Equity Don't meet every single requirement? At Luma Health we are dedicated to building an inclusive workplace so if you're excited about this role but your past experience doesn't align with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Luma Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We believe in order to thrive, businesses need a diverse team and leadership. We welcome every race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics. Everyone is welcome here. Come join us if you want to make a difference in health care. Pay Transparency Notice: Depending on your work location and experience, the target annual salary for this position can range as detailed below. Full time offers from Luma also include incentive plan + stock options + benefits (including medical, dental, and vision.) Base Pay Range: $100,000-$125,000 USD Please note that you will never be asked to submit payment or share financial information to participate in our interview process. All emails from Luma Health will come from "@lumahealth.io" email addresses. Any emails from other email addresses are scams. If you suspect that you've been contacted by a scammer, we recommend you cease all communication with the scammer and contact the FBI Internet Crime Complaint Center. If you'd like to verify the legitimacy of an email you've received from Luma Health recruiting, forward it to *********************.

Travel Agents are responsible for creating and booking travel itineraries for clients. The most successful Travel Agents are able to use networking and marketing to establish connections with their clients. Some general responsibilities could include: We are looking for true Entrepreneurs! Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: TaskUs provides world-class benefit packages with competitive industry salaries to all its employees. With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employee's career within TaskUs. Come be part of TaskUs that supports People First by applying today! What can you expect in a Financial Customer Service Representative role with TaskUs: In an Inbound Call Center setting, the Financial Customer Service Representative will create exceptional member service experiences by maintaining a professional demeanor and troubleshooting, decision-making support, and ensuring quick and accurate resolutions for members and prospective members regarding their financial well-being. Minimum Qualifications: High School Diploma or equivalent mix of education and experience is required. Previous customer service experience required. Six months as Member Care Representative 1 or previous Digital Services experience required. Additional training or experience with technical support or troubleshooting online and mobile banking issues is preferred. Call Center or Banking experience is a plus. Work Location / Work Schedule / Travel: This position is fully remote and equipment is provided. The Hours of Operation for the role are 8am-8pm 7 days a week, The work schedule offered will be within these hours and with 2 consecutive days off. No travel will be required for the role, with the exception of Equipment/Hardware Pickup at your nearest TaskUs Site. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities . If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs People First culture thrives on it for the benefit of our employees, our clients, our services, and our community. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First. About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. TaskUs People First culture has grown the company to have approximately 45K employees worldwide. We are currently in twenty-three locations across twelve countries, including the Philippines, India, and the United States. It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world. What We Offer: TaskUs provides world-class benefit packages with competitive industry salaries to all its employees. With well-developed departments, such as Total Rewards, Wellness, HR, and Diversity, we continuously thrive in supporting a People First culture. We are known for our inclusiveness and community impact. We also promote internal mobility and professional development at every step of an employee's career within TaskUs. Come be part of TaskUs that supports People First by applying today! What can you expect in a Financial Customer Service Representative role with TaskUs: In an Inbound Call Center setting, the Financial Customer Service Representative will create exceptional member service experiences by maintaining a professional demeanor and troubleshooting, decision-making support, and ensuring quick and accurate resolutions for members and prospective members regarding their financial well-being. Minimum Qualifications: * High School Diploma or equivalent mix of education and experience is required. * Previous customer service experience required. * Six months as Member Care Representative 1 or previous Digital Services experience required. * Additional training or experience with technical support or troubleshooting online and mobile banking issues is preferred. * Call Center or Banking experience is a plus. Work Location / Work Schedule / Travel: * This position is fully remote and equipment is provided. * The Hours of Operation for the role are 8am-8pm 7 days a week, The work schedule offered will be within these hours and with 2 consecutive days off. * No travel will be required for the role, with the exception of Equipment/Hardware Pickup at your nearest TaskUs Site. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs People First culture thrives on it for the benefit of our employees, our clients, our services, and our community. How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs. DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know. EEO: TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community. We invite you to explore all TaskUs career opportunities and apply through the provided URL ********************************

Travel Agents are responsible for creating and booking travel itineraries for clients. The most successful Travel Agents are able to use networking and marketing to establish connections with their clients. Some general responsibilities could include: We are looking for true Entrepreneurs! Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc…) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification

Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that. PHIL's B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine. Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation. The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading! Position Overview PHIL is seeking a Client Engagement Specialist to play a vital role in ensuring timely prescription processing and supporting positive patient and customer outcomes. In this role, you will review and resolve prescription-level issues, collaborate with cross-functional teams, and provide direct support to manufacturer partners through email, ticketing systems, and client meetings. Reporting to the Client Engagement leadership team, you will be responsible for managing tickets, building strong client relationships, and delivering exceptional service through timely communication, clear reporting, and proactive education. Responsibilities: Review and resolve script-level tickets to ensure proper processes are followed; correct and reprocess as needed. Monitor and manage the support ticket queue to ensure timely resolution of incoming issues. Serve as the first-line point of contact for manufacturer partners, providing real-time updates and proactive support via phone, email, and virtual meetings. Contact internal and external stakeholders to move scripts forward in the processing workflow. Lead and participate in client operational meetings to address escalations, share updates, and resolve challenges. Identify and escalate high-risk scripts and troubleshoot problems in collaboration with internal teams. Partner with Client Engagement leadership to evaluate processes, identify efficiencies, and drive scalable improvements. Support onboarding and training of internal stakeholders and new employees to ensure workflow consistency. Accurately document customer interactions, issues, and resolutions in CRM and ticketing systems. Collaborate with Client Engagement leadership to evaluate and improve existing processes and procedures. Identify scalable process improvements to drive efficiency and standardization. Provide feedback on recurring issues and suggest updates to support documentation, FAQs, or internal workflows. Represent the Client Engagement team in both internal and external meetings, including client discovery sessions and cross-functional initiatives, to ensure alignment, share insights, and advocate for customer needs. Support other functions to address the needs of the business and customers as needed Qualifications: Bachelor's degree or equivalent experience. Active Pharmacy Technician license required in the state of residence. Minimum 2+ years of client-facing support experience in healthcare or technology, with strong communication and problem-solving skills. Demonstrated ability to collaborate cross-functionally to resolve script-level and client-level issues efficiently. Strong analytical thinking with the ability to identify patterns and root causes in workflows. Excellent written and verbal communication skills, with a focus on clarity, empathy, and professionalism. Adaptable and proactive problem-solver with a collaborative, team-first mindset. Background in pharmacy or healthcare operations preferred. Experience with Lean, Six Sigma, or other process improvement methodologies (preferred). Prior experience as a pharmacy technician, including use of proprietary systems to process prescriptions (preferred). Benefits Ground floor opportunity with one of the fastest-growing startups in health-tech Fully remote working environment supported in these states: AZ, CA, CO, FL, GA, IA, ID, IL, IN, MA, MD, MI, MO, NC, NH, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WV Competitive compensation (commensurate with experience) Full benefits (medical, dental, vision) 401(k) contribution opportunity PHIL Inc. is an equal-opportunity employer.

Job Description SmartAsset is an online destination for consumer-focused financial information and advice, whose mission is helping people make smart financial decisions, reaching over an estimated 59 million people each month (as of January 2025) through our educational content and personalized calculators and tools. To extend our mission, we also operate SmartAsset Advisor Marketing Platform (AMP), which helps connect consumers with fiduciary financial advisors. SmartAsset has earned recognition on the Inc. 5000 (#2574 in 2023) and Deloitte Technology Fast 500™ (#250 in 2022) lists. Currently, SmartAsset ranks on Y Combinator's list of Top 100 Companies. A successful $110 million Series D funding round in 2021 valued the company at over $1 billion. *Other than application and licensing fees, SmartAsset did not provide compensation for the aforementioned awards. About the Job: We are seeking energetic sales professionals who are passionate about developing relationships and creating positive user experiences. As a Client Experience Specialist, you will join the fastest growing part of our business, helping thousands of Americans find and speak with financial advisors throughout the country. Client Experience Specialists are the frontline voice for the company and play an integral part of our success as we facilitate communication and schedule meetings between investors and financial advisors. You will play a substantial role in driving that success. This is a remote position with a fixed schedule of Monday through Friday from 9am to 6pm EDT. Responsibilities: Engage directly with consumers by performing a high volume of outbound phone calls (200+ calls/day expected). Consistently meet or exceed individual and team performance metrics, including both qualitative and quantitative goals. Serve as a trusted guide for users navigating the process of connecting with vetted financial advisors. Proactively contact users who have expressed interest and schedule advisor consultations, ensuring a seamless experience. Utilize a combination of customer service best practices and scripted messaging to deliver a tailored, high-quality experience. Accurately log all user interactions, challenges, and outcomes in our internal CRM system. Identify and escalate recurring user pain points to improve the overall experience. Contribute to ongoing improvements by sharing insights and suggestions with team leads and cross-functional partners. Support additional projects or initiatives as needed in a fast-paced, collaborative environment. Skills/Experience you have: 1+ years of high-volume call center experience required Comfortable in an environment where quota attainment and conversion metrics are heavily emphasized Ability to learn and quickly adapt based on user and business needs Organized, detail-oriented, and excellent time-management skills Must be available to work some holidays or weekends during peak seasons Physical Requirements: Prolonged periods of sitting at a desk and working on a computer Must be able to communicate via phone calls and/or video conferences (mainly for concierge and sales roles) Available Benefits and Perks: Fully Remote Work: All roles are fully remote within the contiguous U.S., giving you flexibility to do your best work from where you thrive. Comprehensive Health Coverage: Multiple Medical, Dental, and Vision plan options through trusted national carriers-so you can choose what fits your needs. Life & Disability Protection: Company-paid Life/AD&D coverage, with options to add supplemental life and disability plans for extra peace of mind. Financial Wellness: 401(k) with employer match, pre-tax savings through FSA and HSA options, and equity packages offered for every role. Time Off That Works: Generous vacation, sick, and parental leave policies-because balance matters. Additional Perks: Pet insurance, home office stipend, and Employee Assistance Program (EAP) SmartAsset is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact us at *************************. California, Colorado, Connecticut, Maryland, Nevada, Rhode Island, Washington, and New York City residents* Salary: $45k + $15k Variable Commission + equity + benefits. Salary at SmartAsset is determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the contiguous United States

Now is a great time to join AllianceOne! As a subsidiary of Teleperformance, AllianceOne provides employees the opportunity to be part of a global leader in contact center management, with the benefit of capitalizing on the global presence the company has built throughout the years. Teleperformance creates more value by providing a better customer experience. Job Description: Are you looking for a great opportunity with an awesome company??? AllianceOne has an opening for you as a Customer Service Expert working in our Maumee OH location! We are currently hiring for professional customer service experts with excellent communication skills. In this role, you will be receiving incoming calls from Health Care providers, solving account issues and negotiating a solution that will work for both the providers and the organizations we serve. Your responsibility will consist of helping the medical providers with their best options for payment and assisting them with transactions. We are looking for candidates with the ability to problem solve creatively, while following client and company guidelines and providing accurate information to their customers. We offer a full 2 week paid training and paid HIPAA training. No weekends, great benefits, excellent location, and endless opportunities! We are a Certified "Great Place to Work", apply today to join the team! QUALIFICATIONS: Prior customer service experience (call center experience is a plus!) Excellent verbal communication skills with a professional phone presence Strong desire to achieve goals Basic computer knowledge/skills; ability to multitask when talking and typing at the same time Ability and openness to work with a diverse customer base Works well in team settings 40 hours per week (M-F 8.5 hour shift availability between 8:00am - 7:30pm) PAY: $15.00 /hour BONUS: Eligible for up to $450 per month in monthly incentives. BENEFITS: Our comprehensive benefits include, but are not limited to: Health Insurance (Medical/Dental/Vision), HSA/FSA plans, Generous Paid Time Off package, EAP, 401k after 90 days and much more! You will be eligible for Health benefits on the first of the month following your hire date, or coincident to your hire date if you were hired on the first of the month. #ZRPSG If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! AllianceOne is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. AllianceOne is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation please email us at *****************************. Questions? Please review our privacy notice available at the following ****************************** For additional information on AllianceOne visit our website at **********************

Apollo Home has been serving the Greater Cincinnati area since 1910! At Apollo, we strive to deliver Peace of Mind for our customers- Health, Safety, Comfort and Efficiency through an unusually professional approach in how we provide solutions to our members. We recognize that achieving our mission is only possible if we develop the very best talent in the industry. Customer Service Representative No experience necessary- we will train Customer Service Professionals eager to learn! The Oh So Vital Link Between The Customer And The Company You are a high-skills people person. If Apollo had a customer on the ledge, there'd be nobody better to talk them inside than you. Why? Because you have empathy for the customer's particular situation and are passionate about how Apollo Home can provide exactly the right solution. For you, it's easy to be the best at: • Converting incoming customer calls to booked service appointments • Responding to customer requests, providing needed service guidance, and prompt follow-up. • Scheduling customers based on the urgency of the needed repairs and the customers' busy schedules. • Entering detailed, accurate customer information into the database. • Promoting the company through outbound calling, cross promotion, and following up on unsold Apollo quotes to win additional business. • Becoming an ambassador for the Apollo Home brand. Your qualifications must include: • High School degree. • Strong verbal and written communications skills • Ability to meet deadlines. • Computer proficiency with good key boarding skills. • Accuracy and attention to detail. • Bachelor's degree or equivalent is a plus. Welcome. If this is you, you'll be joining a high-paced organization that's a six-time Top Work Place. Your associates are highly motivated professionals who love to win as a team. We're not just a good place to work. We're a great place to live your life. Equal Opportunity Employer

Job Description Who We Are Refresh provides services to the Multi-family industry, helping large management companies get apartment units ready for a new tenant to move in. Services include bath refinishing, carpet cleaning, painting and janitorial services. The company was founded in 2016 and has already grown into a well known and respected company in its space. We were featured on Inc Magazines Fastest Growing Companies in the country! This means many future new opportunities to advance with us! Fantastic opportunity to grow into a leadership position! We are currently searching for a new Customer Support Representative! Our Customer Support Representatives are responsible for processing work order requests, and answering customer inquires on the phone, email and other web-based communication systems. Work is performed at our Akron, OH corporate office, this job is not remote. The right candidate should be good at coordinating schedules and ideally have some dispatch experience. Who We Are Looking For Friendly and respectful personalities Good verbal and written communication skills Ability to navigate and operate computer programs Excellent organizational skills Dependable and reliable Experience in a call center or customer service is a huge plus Available weekdays during daytime hours What We Have To Offer A respectful, positive and friendly work environment Fantastic & rapid advancement opportunities Weekly pay via direct deposit Paid time off (2 weeks per year) $16 to $18 per hour with room to grow based on the individual Responsibilities Of The Role Answer inbound calls; Process new work requests in our system Relay critical information to our team Explain our services to cliental and answer other questions Route customers to the appropriate staff or department Make outbound calls to customers to confirm information, update them on status, or gather feedback. Respond to emails and other types of electronic communications. Collection inquiry calls to corporate clients as needed Process phone payments Powered by JazzHR qE3v3YZyiX

Who We Are Refresh provides services to the Multi-family industry, helping large management companies get apartment units ready for a new tenant to move in. Services include bath refinishing, carpet cleaning, painting and janitorial services. The company was founded in 2016 and has already grown into a well known and respected company in its space. We were featured on Inc Magazines Fastest Growing Companies in the country! This means many future new opportunities to advance with us! Fantastic opportunity to grow into a leadership position! We are currently searching for a new Customer Support Representative! Our Customer Support Representatives are responsible for processing work order requests, and answering customer inquires on the phone, email and other web-based communication systems. Work is performed at our Akron, OH corporate office, this job is not remote. The right candidate should be good at coordinating schedules and ideally have some dispatch experience. Who We Are Looking For Friendly and respectful personalities Good verbal and written communication skills Ability to navigate and operate computer programs Excellent organizational skills Dependable and reliable Experience in a call center or customer service is a huge plus Available weekdays during daytime hours What We Have To Offer A respectful, positive and friendly work environment Fantastic & rapid advancement opportunities Weekly pay via direct deposit Paid time off (2 weeks per year) $16 to $18 per hour with room to grow based on the individual Responsibilities Of The Role Answer inbound calls; Process new work requests in our system Relay critical information to our team Explain our services to cliental and answer other questions Route customers to the appropriate staff or department Make outbound calls to customers to confirm information, update them on status, or gather feedback. Respond to emails and other types of electronic communications. Collection inquiry calls to corporate clients as needed Process phone payments