Department Manager jobs at Stanley Consultants - 410 jobs

Stanley Consultants is an award-winning and industry-leading global consulting engineering firm, with an unmatched commitment to culture, values, and ethics. We are dedicated to client experience and solve the most complex challenges to create a sustainable, connected, and enriched world for all. As the world changes, Stanley strategically evolves with it, integrating the latest technology, innovation, and resiliency practices. With over a century of experience serving the energy, federal government, transportation, and water sectors, we have helped improve lives and shape the infrastructure systems that connect us. As an employee-owned organization with a People First approach, we stand apart from other engineering consulting and services firms. At Stanley, your voice counts, your growth matters, and your success is our success. Stanley Consultants offers flexible work options, competitive pay and great benefits, a strong sense of community, and the chance to build a meaningful, long-term career! Job Title - Transportation Department ManagerLocation - Denver, CO (Centennial) Job Type - OnsiteRequisition ID - TRANS006037 Stanley Consultants is currently seeking a Transportation Department Manager for our Denver, CO (Centennial) office. Are you motivated, energetic and connected with clients, contractors and subconsultants in the A/E/C industry? Is your passion for leading transportation projects contagious? Do you enjoy executing winning strategies for pursuits? Is work/life balance important to you? If this describes you, we are looking for a talented and ambitious Transportation Department Manager in our Denver office to lead our technical staff and project managers. This position offers an exciting opportunity to lead and grow a transportation design team for an ENR Top 100 Design Firm. The successful candidate will be well versed in transportation design and possess project management experience with entities throughout the state of Colorado. The Transportation Department Manager role will require mentoring young engineers and engineering interns, leading senior level engineers and designers, and growing and developing a passionate engineering team. Project planning, workload distribution and effective communication skills are essential. This entrepreneurial individual will provide engineering and project management expertise on highway projects including design studies and design, drainage and utility systems, preparation of construction documents, cost estimates, project scheduling, and overall project management. The successful candidate must be able to work effectively and communicate regularly with internal leadership; municipal clients; and federal, state and local agencies. This position offers exciting challenges and opportunities for managing all activities related to project scope, schedule, cost, quality, communications, and resource management, leading a team of engineers with varying levels of experience, assisting in transportation market business development, and participating in professional organizations and technical committees. This position offers exciting challenges and opportunities to grow the Colorado program while managing all activities related to project scope, schedule, cost, quality, communications, and resources; mentoring young staff engineers, assisting in transportation market business development, and participating in professional organizations and technical committees.What You Will Be Doing: Build, develop, and mentor an experienced and passionate team of project managers, transportation engineers, and engineering interns to grow the firm's Colorado transportation market. Lead, direct, and mentor transportation members on projects, including plan development for a comprehensive range of transportation design projects such as horizontal and vertical geometry, cross sections, earthwork modeling, 3D roadway modeling, quantities calculations, construction specifications, and utility coordination. Determine staffing requirements and make recommendations for hiring team members. Work with leadership to develop and implement strategic growth strategies. Develop marketing strategies and proposal writing for transportation project opportunities. Participate in project scoping, fee estimating, proposal preparation, interviews, and negotiations. Provide department status, performance, and forecasts to the Group Manager on a regular basis. Coordinate project priorities and staff member assignments to meet project deadlines and client needs. Participate in goal setting and goal achievement process for direct reports. Prepare and modify reports, specifications, plans, construction schedules, cost estimates, environmental studies, and designs for projects. Adhere to company standards for quality assurance and quality control and perform QA/QC on office projects. Review department projects after award to collaborate on work procedures/sequences and develops schedules, budgets, staffing, sub consultant involvement, and progress billings. Oversee and/or manage department projects. Meet with client management as necessary during the term of a project to resolve issues and to obtain approvals at the project's completion. Required Qualifications: Bachelor of Science degree in Civil Engineering from an accredited college or university. At least 15 years of roadway design or relevant experience. At least 5 years of experience at the Project Manager level. Colorado Professional Engineer (PE) license, or ability to obtain within 6 months. Proven leadership, communication, mentoring, and client liaison skills. Demonstrated capabilities and success in managing medium to large-disciplined projects, multi-office projects, and/or multiple projects. Experience preparing technical approaches and work plans (write ups) to support RFQ and technical proposals. Business acumen including negotiation skills. Established relations with key clients including Colorado DOT, Denver DOTI, counties, and municipalities. Stanley's Approach to FlexibilityWhile some members choose to work out of their local office on a full-time basis, we offer a hybrid schedule for eligible positions consisting of two days a week in the office, two days a week remotely, and Friday being a flexible day that can be worked either in the office or at home. Eligible roles can also offer a compressed workweek schedule. Members who participate will be assigned a 9/80 work schedule, meaning every other Friday off! What we offer:Member-Owned. Member-ownership is at the heart of our culture, aligning client satisfaction, company performance, and personal reward.Work-Life Balance. We realize there's more to life than just work.Paid Time Away. Stanley Consultants offers numerous paid holidays, generous paid time off (PTO), parental leave, and professional development leave.Health Portfolio. We provide a comprehensive portfolio of health services including medical, dental, vision, FSA, HSA, Doctor On Demand, wellness reimbursement, and mental health resources.Financial Health. We offer life insurance, short- and long-term disability insurance, identity theft protection, and many other benefits.Professional Growth. When your skills grow, so do we, which is why we offer tuition assistance, professional society membership, and more.Financial Rewards. We share our prosperity with members through company stock ownership, a generous 401K match, incentive compensation, and profit-sharing contributions to retirement 401K plans. Click Here: A Great Place To Work Learn more about Stanley Consultants in this short video: Working at Stanley Consultants Stanley Consultants does not welcome unsolicited resumes from staffing and recruiting agencies. Any unsolicited resumes submitted to Stanley Consultants, including but not limited to resumes submitted directly to Stanley Consultants members, or any of our representatives, will be deemed the property of Stanley Consultants. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

A leading software company is seeking a Regional Vice President, Sales focused on Higher Education. In this role, you will manage a team of Account Executives, mentor them, and drive sales strategies for the Customer 360 product family. Responsibilities include client engagement, recruiting, and training new sales members, along with providing accurate sales forecasts. Ideal candidates should have over 10 years of experience in software sales with strong leadership capabilities, particularly in public sector sales targeting higher education. #J-18808-Ljbffr

Stanley Consultants is an award-winning and industry-leading global consulting engineering firm, with an unmatched commitment to culture, values, and ethics. We are dedicated to client experience and solve the most complex challenges to create a sustainable, connected, and enriched world for all. As the world changes, Stanley strategically evolves with it, integrating the latest technology, innovation, and resiliency practices. With over a century of experience serving the energy, federal government, transportation, and water sectors, we have helped improve lives and shape the infrastructure systems that connect us. As an employee-owned organization with a People First approach, we stand apart from other engineering consulting and services firms. At Stanley, your voice counts, your growth matters, and your success is our success. Stanley Consultants offers flexible work options, competitive pay and great benefits, a strong sense of community, and the chance to build a meaningful, long-term career! Job Title - Transportation Roadway Department Manager Location - Salt Lake City, UT Job Type - Hybrid, Onsite, Remote Requisition ID - TRANS005567 Are you motivated, energetic and connected with clients, contractors and subconsultants in the A/E/C industry? Is your passion for leading transportation projects contagious? Do you enjoy executing winning strategies for pursuits? Is work/life balance important to you? If this describes you, we are looking for a talented and ambitious Transportation Department Manager in our Salt Lake City, Utah office to lead our technical staff and project managers. This position offers an exciting opportunity to lead and grow a transportation design team for an ENR Top 100 Design Firm. The successful candidate will be well versed in transportation design and project management with entities throughout the state of Utah. The Transportation Department Manager role will require mentoring young engineers and engineering interns, leading senior level engineers and designers, and growing and developing a passionate engineering team. Project planning, workload distribution and effective communication skills are essential. This entrepreneurial individual will provide engineering and project management expertise on highway projects including roadway studies and design, drainage and utility systems, preparation of construction documents, cost estimates, project scheduling, and overall project management. The successful candidate must be able to work effectively and communicate regularly with internal leadership; municipal clients; and federal, state and local agencies. This position offers exciting challenges and opportunities for managing all activities related to project scope, schedule, cost, quality, communications, and resource management, leading a team of engineers with varying levels of experience, assisting in transportation market business development, and participating in professional organizations and technical committees. What You Will Be Doing: Build, develop, mentor, and grow an experienced and passionate team of project managers, transportation engineers, and engineering interns to grow the firm's Utah transportation market Lead, direct, and mentor transportation members on projects, including plan development for a comprehensive range of transportation design projects such as horizontal and vertical geometry, cross sections, earthwork modeling, 3D roadway modeling, quantities calculations, construction specifications, and utility coordination Determine staffing requirements and makes recommendations for hiring team members Work with leadership to develop and implement strategic growth strategies Develop marketing strategies and proposal writing for transportation project opportunities Participate in project scoping, fee estimating, proposal preparation, interviews, and negotiations Provide department status, performance, and forecasts to the Group Manager on a regular basis Coordinate project priorities and staff member assignments to meet project deadlines and client needs Participate in goal setting and goal achievement process for direct reports Prepare and modify reports, specifications, plans, construction schedules, cost estimates, environmental studies, and designs for projects Perform QA/QC activities on office projects Adhere to company standards for quality assurance and quality control Review department projects after award to collaborate on work procedures/sequences and develops schedules, budgets, staffing, sub consultant involvement, and progress billings Oversee and/or manage department projects Meet with client management as necessary during the term of a project to resolve issues and to obtain approvals at the project's completion Required Qualifications: Bachelor of Science degree in Civil Engineering from an accredited college or university At least 12 years of roadway design or relevant experience At least 5 years of experience at the Project Manager level Transportation design project management experience Utah Professional Engineer (PE) license, or ability to obtain within 6 months Proven leadership, communication, mentoring and client liaison skills Demonstrated capabilities and success in managing medium to large-disciplined projects, multi-office projects, and/or multiple projects Experience preparing technical approaches and work plans (write ups) to support RFQ and technical proposals Business acumen including negotiation skills Preferred Qualifications: Established relations with key clients including Utah Department of Transportation (UDOT), counties, and municipalities Stanley's Approach to Flexibility While some members choose to work out of their local office on a full-time basis, we offer a hybrid schedule for eligible positions consisting of two days a week in the office, two days a week remotely, and Friday being a flexible day that can be worked either in the office or at home. Eligible roles can also offer a compressed workweek schedule. Members who participate will be assigned a 9/80 work schedule, meaning every other Friday off! What we offer: Member-Owned. Member-ownership is at the heart of our culture, aligning client satisfaction, company performance, and personal reward. Work-Life Balance. We realize there's more to life than just work. Paid Time Away. Stanley Consultants offers numerous paid holidays, generous paid time off (PTO), parental leave, and professional development leave. Health Portfolio. We provide a comprehensive portfolio of health services including medical, dental, vision, FSA, HSA, Doctor On Demand, wellness reimbursement, and mental health resources. Financial Health. We offer life insurance, short- and long-term disability insurance, identity theft protection, and many other benefits. Professional Growth. When your skills grow, so do we, which is why we offer tuition assistance, professional society membership, and more. Financial Rewards. We share our prosperity with members through company stock ownership, a generous 401K match, incentive compensation, and profit-sharing contributions to retirement 401K plans. Click Here: A Great Place To Work Learn more about Stanley Consultants in this short video: Working at Stanley Consultants Stanley Consultants does not welcome unsolicited resumes from staffing and recruiting agencies. Any unsolicited resumes submitted to Stanley Consultants, including but not limited to resumes submitted directly to Stanley Consultants members, or any of our representatives, will be deemed the property of Stanley Consultants. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

A leading technology solutions provider seeks a Director of Sales based in Chicago, IL to lead regional sales teams in acquiring new customers and driving revenue growth. This role involves recruiting and developing a high-performance sales team while managing complex sales cycles. Successful candidates will have at least 8 years of direct sales experience in SaaS, a strong understanding of sales methodologies, and a commitment to customer service. Compensation is competitive, between $260,000 and $300,000. #J-18808-Ljbffr

A hospitality services company is seeking an Assistant General Manager to manage daily operations at a luxury airport lounge. Key responsibilities include achieving financial targets, developing staff, and ensuring exceptional guest experiences. The ideal candidate should have a Bachelor's Degree and over 3 years of management experience in hospitality, with strong leadership and communication skills. Competitive compensation and comprehensive benefits are offered, including healthcare and career growth opportunities. #J-18808-Ljbffr

TRANSPORTATION PRACTICE Consistently ranked by Engineering News-Record as a Top 20 transportation firm, Michael Baker International offers clients an integrated team of professionals versed in all aspects of transportation planning, design, permitting, and construction management and inspection. In addition, Michael Baker International is a recognized leader in the practical aspects of operating and maintaining a safe and efficient transportation infrastructure. DESCRIPTION Michael Baker International is seeking a Transportation Department Manager to oversee our established Tallahassee Transportation group. As Transportation Department Manager, you will help develop and maintain trusted adviser relationships with clients throughout North Florida with a priority focus on FDOT District 3, as well as help determine market awareness including project pursuits, individual and team involvement in professional associations, technical articles, and conferences. Working directly with the Tallahassee Office Executive, this position will work closely with other Department Managers, office leaders, and other local staff throughout Florida in the development of targeted client service action plans for FDOT, counties, and cities. You will coordinate staff workload with other transportation departments within Michael Baker International's Southern Region and beyond. In addition to being responsible for successful project execution, the Transportation Department Manager will lead and participate in developing pursuits and strategic positioning for major Transportation project opportunities. RESPONSIBILITIES Responsible for the day-to-day success of the Transportation Group for the Tallahassee office. Lead and help grow a dynamic team of engineers and designers in all aspects of design and plan preparation for roadway, highway, traffic, and interstate improvement projects for FDOT and other local clients in North Florida. Monitor or provide oversight in the delivery of projects per agreed to plan, budget, program and quality objectives. Assign and review work of the project delivery team and provide technical guidance and oversight for the design for transportation projects; check work and progress and identify changes of scope and additional services. Provide mentorship, guidance, and development to existing group members as a priority. Provide strategic practice planning while building and maintaining relationships with key client decision makers, keeping ahead of upcoming project advertisements and changes in the clients' organization. Help lead proposal strategies, content, etc. and participate in the business development process to win work as well as be a visible and active member of the Transportation community through professional organization involvement. PROFESSIONAL REQUIREMENTS Bachelor's Degree in Civil Engineering or related field. Professional Engineer (PE) license in Florida. 12+ years of highway, roadway, drainage, traffic, or structural design experience with increasing levels of responsibility. 5+ years in a supervisory role and a history of demonstrated supervisor and mentoring skills. Existing relationships and contacts with FDOT District 3, regional MPO's and municipal clients is preferred. Excellent written and verbal communication skills is a must, including proposal writing and presentation skills, public speaking ability, and problem-solving skills. Experience overseeing successful project delivery with a strong drive for quality deliverables and financial excellence. Proven track record of leading winning proposals is a plus. Ability to work in a dynamic environment and conduct multi-tasking efforts. Ability to travel up to 20%, primarily within the North Florida region for client visits, field reviews, and conferences. COMPENSATION The approximate compensation range for this position is $118,231 to $205,000. This compensation range is a good faith estimate for the position at the time of posting. Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location. #LI-MM1

TRANSPORTATION PRACTICE Consistently ranked by Engineering News-Record as a Top 20 transportation firm, Michael Baker International offers clients an integrated team of professionals versed in all aspects of transportation planning, design, permitting, and construction management and inspection. In addition, Michael Baker International is a recognized leader in the practical aspects of operating and maintaining a safe and efficient transportation infrastructure. DESCRIPTION Michael Baker International is looking for a visionary Transportation Department Manager to spearhead our Orlando Surface Transportation Practice. This is your opportunity to shape the future of mobility across Central Florida while leading a talented team and driving strategic growth. As Department Manager, you'll be the face of our transportation practice-building trusted relationships with clients, setting market direction, and positioning Michael Baker International as the go-to partner for innovative transportation solutions. From FDOT to local municipalities, you'll influence projects that transform communities. RESPONSIBILITIES Lead & Inspire: Grow and mentor a dynamic team of engineers and designers delivering roadway, highway, traffic, and interstate improvement projects. Drive Success: Oversee project delivery from concept to completion-ensuring quality, budget, and schedule excellence. Strategic Leadership: Develop client service plans, anticipate market trends, and stay ahead of upcoming opportunities. Business Development: Lead winning proposals, shape pursuit strategies, and represent Michael Baker International at industry events and professional organizations. Collaborate: Work closely with Florida leadership and cross-office teams to optimize resources and deliver exceptional results. PROFESSIONAL REQUIREMENTS Education & Licensure: Bachelor's in Civil Engineering (or related) and Florida PE license. Experience: 12+ years in transportation design (highway, roadway, traffic, or structural) with 6+ years in leadership roles. Connections: Strong relationships with FDOT Districts One & Five, CFX, FTE, MPOs, and municipal clients. Skills: Exceptional communication, proposal writing, public speaking, and problem-solving abilities. Track Record: Proven success in project delivery and leading winning proposals. Flexibility: Ability to travel up to 25% within Central Florida. COMPENSATION The approximate compensation range for this position is $125,000 to $185,000. This compensation range is a good faith estimate for the position at the time of posting. Actual compensation is dependent upon factors such as education, qualifications, experience, skillset, and physical work location. #LI-MM1 #LI-HYBRID

US Salary Range: $80,769.23 - $105,000 About Us NGP VAN is the winningest technology platform in the history of democratic and progressive causes, working tirelessly to innovate and advance the technology our clients rely on to bolster our democracy. We help power the trailblazers, campaigners, and advocates fighting up and down the ticket for equality, racial justice, reproductive freedom, democracy, climate reform, and more- including the national Democratic committees and progressive organizations, thousands of Democratic campaigns, hundreds of labor unions, advocacy organizations, progressive and non-partisan PACs, and other organizations. About the Role We are seeking a forward-thinking, strategic, and hands-manager to help lead our NGP VAN Support team. This individual will balance operational leadership with subject matter expertise, contributing to both the day-to-day management of cases and the long-term success of the department. The Manager, NGP VAN Support plays a crucial role in client support, team development, and cross-functional collaboration. Key Responsibilities Casework: Engage directly with client cases, including both new and escalated issues, ensuring timely and accurate resolution. Team Management: Successfully manage Team Leads and Client Support Specialists, providing direction, coaching, and accountability. Set clear goals and hold staff responsible for performance and service excellence. Provide feedback to direct reports weekly and assist them in steps to achieving their long-term goals. Escalation Handling: Act as the point of escalation for Team Leads and Client Support Specialists, owning the resolution of complex client issues and ensuring appropriate follow-through. Track escalated issues across cross-functional commitments and timelines to resolution. Queue & Capacity Management: Take ownership of queue management, documentation, and help implement team processes for case handling and phone service. Onboarding/Training: Collaborate with NGP VAN Support Leadership on training plans for new hires. Work with Training and Education team to identify gaps in documentation and suggest improvements to resolve frequent issues. Leadership & Advocacy: Take initiative to advocate for resources and attention when needed. Exhibit a collaborative and leadership-driven approach to problem-solving and team development. Qualifications: Proven experience (2+ years) in a management role within client services or a related field Deep expertise in Political Fundraising and/or Campaign Finance Compliance (or a demonstrated ability to learn and lead within new domains) Strong leadership, conflict resolution, and negotiation skills Demonstrated ability to manage complex processes and resolve operational issues Excellent communication and interpersonal skills Ability to think strategically while executing on the details At this time, we are unable to consider candidates who require current or future sponsorship for employment authorization. ____________________________________________________________________________________ Our Culture At NGP VAN, we foster an inclusive, equitable culture where every team member belongs and contributes to meaningful impact. Read more about our values and culture here. Compensation & Benefits We offer a comprehensive benefits package that supports your health, well-being and growth - explore full details here. Compensation and benefits for this role apply to full-time employees in the United States and may vary based on local standards, laws and norms. Pay is determined by location, skills, experience, and education, and is one part of NGP VAN's total rewards package, which may also include bonuses, incentives, equity, and a comprehensive benefits program. ____________________________________________________________________________________ Equal Opportunity & Accommodations At NGP VAN, we are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other characteristic protected by law. If you require a reasonable accommodation during the application process, please submit a request.

Job DescriptionSalary: DOE CoMET (Construction Materials Testing) Department Manager The mission of the Department Manager for HVJ South Central Texas M&J, Inc., a leading specialty engineering firm in Texas, is to support the firm within the general policies and guidelines established by the corporation. This includes responsibility for maintaining client relations, human resources, developing business and general operation activities. The Department Manager will perform as the technical lead for the unit and is responsible for the quality of all projects undertaken. The Department Manager will review and/or direct the duties of all staff within the unit. Additional Key Expectations Coordinate unit staff assignments so that client service requests are met Interface with other department managers to obtain additional personnel /equipment when needed Develop project proposals, capability statements, etc. Assist project managers in developing business, attend client interviews, etc. Ensure Stakeholder Satisfaction Track unit expenses to ensure actual work is performed within budget Be aware of aged accounts receivables for the unit and assist with any escalation issues. Train/mentor/coach unit staff in technical and administrative procedures Ensure quality assurance is performed as directed in Quality Assurance Manual Communicate technical, administrative, and financial information to staff when required. Prepare grounded monthly forecasts Prepare and participate in annual unit budgeting process Resolve conflicts and complaints as needed in a fair and equitable manner Evaluate performance of unit staff (PAC) Recommend changes in unit staffing including additions to staff and promotions following company procedures. Enforce disciplinary action when needed in accordance with Employee Manual Key Criteria/Requirements Bachelor of Science in Civil Engineering with minimum 8 years direct experience in Geotechnical/Construction Materials Engineering and a PE License OR Combination of work experience and education may be considered for the right candidate. Key Competencies Excellence Mutual Respect/Likable Integrity Care and Listens well Resourceful and takes initiative Customer Focus Performance Management Team Builder Organization/Planning Conflict Management Assertiveness

INTEGRATED DESIGN and ADVISORY (IDA) Integrated Design and Advisory (IDA) is one of three (3) Business Verticals at Michael Baker International with more than 850 professionals located across the country. We unite architecture and engineering design expertise with strategic advisory services to deliver holistic and innovative solutions that address the business and project objectives of our clients. We serve market sectors, including industrial, defense contractors, data centers, aerospace, life sciences, healthcare, higher education, aviation, rail and transit, and the federal government. Our multidisciplinary approach leverages the early involvement of all project stakeholders and key disciplines including planning, architecture, interior design, mechanical, electrical, plumbing, structural and fire protection (MEP+S+FP) engineering. Our Advisory capabilities provide solutions across the project life cycle along with sustainability and resilience. This service underscores the firm's proficiency across a range of domains including strategic consulting, planning, cybersecurity, building controls, cost management, commissioning, program management, construction support, building information modeling, digital twins, emergency response, disaster recovery, operational continuity, energy resiliency, among other areas. Over the past 85 years, Michael Baker has built a legacy of expertise, experience, innovation, and integrity as we partner with our clients to solve complex built environment and critical infrastructure challenges. We have achieved success as a company by employing a solutions-oriented mindset and continually evolving our capabilities to best serve our clients. Integrated Design and Advisory supports our long-term growth strategy, enhanced capabilities, and unique areas of expertise that focus on high performance buildings, intelligent systems, and critical infrastructure. We are focused on an integrated approach, informed decision-making, and innovative solutions to aggressively pursue, win, and execute large, complex projects for government and private sector clients. DESCRIPTION We're looking for a dynamic Department Manager to lead our thriving Mechanical Engineering team in Salt Lake City, UT or Denver, CO. This is a true Seller/Doer role where leadership, innovation, and client impact converge. The candidate must be a seasoned Mechanical Engineer (PE) who thrives in a collaborative environment and is passionate about mentoring talent, driving technical excellence, and building strong client relationships. As Department Manager, you'll oversee a talented group of engineers, designers, and technical managers, guiding them through complex building mechanical and plumbing projects across diverse markets-including federal, aviation, transportation, industrial manufacturing, and mission critical sectors. You'll serve as a technical expert, project leader, and Engineer of Record, while also shaping the strategic direction of the department through workload management, quality assurance, and business development. This is more than a management role-it's an opportunity to grow a team, expand service offerings, and make a lasting impact through innovative engineering solutions and trusted client partnerships. Essential Duties & Responsibilities Oversee the daily operations of a high-performing mechanical engineering team, consisting of technical managers, plumbing and mechanical designers and engineers, junior EITs, and drafters, promoting collaboration and technical excellence. Play a client-facing role in securing new work and expanding existing contracts through strategic relationship-building and proposal development. Provide expert engineering guidance to support the Designer of Record (DOR) and ensure project success. Conduct thorough design reviews and quality control checks to ensure accuracy, compliance, and innovation. Uphold Michael Baker International's project protocols and standards, fostering a culture of consistency and accountability. Review construction submittals, respond to RFIs, and evaluate corrective actions for field-related issues. Utilize tools like Bluebeam, Adobe Acrobat PDF, and MS Teams to streamline communication and documentation. Coordinate with Senior Engineers, Project Managers, and other disciplines to align schedules and drive project momentum. Develop scopes of work and accurate man-hour estimates to support efficient project planning and execution. Exercise practical budgetary oversight, contributing to project profitability and resource optimization. Contribute to marketing efforts and proposal development to position the team for continued success. Stay current with industry trends and best practices through ongoing training, seminars, and professional development. Maintain professional credentials, including an active NCEES record, and additional licensure as needed. Conduct occasional site visits to assess progress, troubleshoot issues, and strengthen client relationships. Take on additional responsibilities as needed to support the team and organizational goals. Management Responsibilities Lead and mentor a team of over 15 mechanical engineers across multiple offices, including remote team members. Foster a highly collaborative and innovative work environment. Facilitate the resource management of the team through workload planning and assignments. Monitor financial performance of the team to adhere to the established annual budget. Execute personnel management duties which include hiring, training, timekeeping and expense approval, talent management, performance management, promotion/career progression recommendations, and retention. Leadership Acumen Expectations Demonstrate strong critical thinking and sound judgment in complex engineering and business scenarios. Apply deep technical expertise to guide engineering decisions and mentor staff across all levels. Manage time effectively, balancing competing priorities and ensuring timely delivery of high-quality work. Thrives in high-pressure environments, skillfully managing multiple tasks and deadlines with composure. Build and lead collaborative, high-performing teams through trust, transparency, and shared success. PROFESSIONAL REQUIREMENTS 15+ years of experience Licensed Professional Engineer (PE) Bachelor's Degree in Mechanical or Architectural Engineering Business development and sales experience in the MEP industry Strong leadership skills and management experience, with the ability to motivate and inspire a team. Excellent communication and interpersonal skills, with the ability to build strong relationships with clients, customers, and partners. Ability to work collaboratively in a fast-paced, dynamic environment. Strong track record of client satisfaction and stellar quality assurance. Proficiency with Revit, Trane Trace 700 or IES VE, and MS Office Suite. Available for periodic travel. Other preferred skills and experience include: Familiarity with Unified Facilities Criteria (UFC) and Unified Facilities Guide Specifications (UFGS) applicable to mechanical and plumbing engineering Department of Defense (DoD) project experience Project execution in aviation, transportation, mission critical, and/or industrial manufacturing market sectors Design-Build experience Plumbing design experience Knowledge of sustainable design practices and green building certifications Familiarity with acoustics, thermal comfort, and indoor air quality considerations in mechanical design LEED Certification (LEED GA, LEED AP, etc.) WORKPLACE FLEXIBILITY This is a hybrid position (3 days a week in office) that can be located either near our Salt Lake City (Midvale), UT or Denver (Lakewood), CO offices. COMPENSATION The salary range for this position is $124,000-$200,000. This will be dependent on the experience and expertise of the incoming candidate.

Region: Americas Country: USA State/Province: Texas City: Richardson Provides direct and indirect supervision to subordinate team leaders and professional employees performing diverse roles. This includes establishing three to five year plans/objectives, and developing policies for the function/unit. Accountable for dept results and for activities or projects involving multi-functional teams. Work requires application of in-depth knowledge of professional standards and precedents in area of specialty. Receives assignments in the form of objectives and sets goals to achieve objectives. Establishes and recommends changes to policies. Develops or assists in the development of department budgets and goals. Erroneous decisions or failure to achieve goals results in additional costs and personnel, and serious delays in overall schedules. Provides direct supervision to others, or indirect through subordinate supervisors, and coordinates the activities of a section or department with responsibility for results in terms of costs, methods, and employees. Makes hiring and firing decisions. Reviews employees performance and recommends employee compensation; coaches for improved performance and disciplines as necessary. Provides final approval for subordinate managers/supervisors salary and performance recommendations. Builds cross-functional relationships where persuasive skills, negotiation skills, and considerable tact are required to gain support. Interacts directly with subordinates and peer groups; interfaces with senior managers on issues related to the area of expertise. Maintains positive relationships with key customers, suppliers, etc., who have a significant impact on the success of the organization. Detailed Description Performs tasks such as, but not limited to, the following: Provides leadership and direction to the site management team and employees in the development of plans and programs to meet the companys goals and objectives. Provide a safe, healthy, secure and productive work environment, at minimal costs, without impacting employee/operational effectiveness. Delivery of facilities projects, including preparation of statement of requirements, all architectural and design engineering activity, the preparation of design drawings, specifications and contracts for tender and construction, and managing the construction delivery process. Responsible for estimating the cost of the project, getting all of the necessary internal and external approvals, and meeting the budget and schedule commitments. Projects can range from $10K to $1M +. Implements and maintains effective Environmental Health and Safety programs at Celestica sites. Develops and implements appropriate policies and procedures in support of corporate guidelines including EH&S Programs, Chemical Management programs, Accident Investigation Processes, Emergency Response Teams and appropriate training programs, ISO 14001 compliance. Managing, maintaining and improving the sites existing programs in all areas. Provides daily management of site facilities staff, including security, maintenance, business center staff and/or contractors. Provide strategic direction, policy development and interpretation, on-going direction, control, counseling of employees at all levels. Building Operations include managing all building services operations including mailroom, housekeeping, cafeteria, maintenance contractors, security, business centers, supplies, meeting rooms, and supplier management. Responsible for the general maintenance of the site and surrounding areas including building, HVAC, general repairs, parking lots and landscaping. Maintaining the building utilities operations for the site and ensuring the site meets all municipal and government regulations. Ensures compliance to ISO 14001 Environmental Management System Standards. Knowledge/Skills/Competencies Engineering Foundation Competencies In-depth knowledge of Engineering standards, municipal codes and legislation In depth knowledge of construction delivery process Knowledge and understanding of the Facilities unit and how decisions impact the employee work environment General business knowledge and basic financial principles knowledge. Ability to coordinate a wide variety of resources to meet Celestica's business goals Ability to effectively communicate with a wide variety of internal customers. Ability to effectively lead, manage, train and motivate a diverse group of employees to achieve Facilities budget and schedule commitments Ability to use some or all of the following PC applications: Word, Lotus Notes, Excel, Powerpoint. Excellent negotiation and problem resolution skills. Excellent project management skills and ability to multi-task. Ability to plan strategically for the coordinated delivery of a variety of materials. Strong analytical and statistical skills. Effectively manage numerous suppliers on an ongoing basis Knowledge of Environmental, Health and Safety programs and regulations including ISO 14001. Physical Demands Duties of this position are performed in a manufacturing environment with frequent exposure to elements such as noise, dust, chemicals, operating machinery, temperature extremes, etc. Duties of this position require periodic light physical effort and exertion including prolonged repetitive motion, standing, sitting in a confined work space, climbing, using equipment, handling lightweight materials, etc. Duties of this position require periodic heavy manual effort and considerable exertion including lifting objects over 20 pounds, requiring straining, pulling and lifting. Duties may require periodic sustained visual concentration on a computer monitor or on numbers and other detailed data. May require occasional travel. Typical Experience Seven to ten years of relevant experience Typical Education Bachelor's degree in related field, or consideration of an equivalent combination of education and experience. Educational requirements may vary by geography. Notes This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time. Celestica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws. This policy applies to hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral and other aspects of employment and also states that retaliation against a person who files a charge of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice will not be tolerated. All information will be kept confidential according to EEO guidelines. Celestica is an E-Verify employer. COMPANY OVERVIEW: Celestica (NYSE, TSX: CLS) enables the world's best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development - from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers. Celestica would like to thank all applicants, however, only qualified applicants will be contacted. Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.

Now offering Free Price Later at all Nexus grain locations while space allows. Contact your Grain Representative for more details. * Agronomy * Energy * Feed * Grain * Lumber * Safety * About Us * Careers * Futures * Useful Documents * Nexus App & Portal * About Us * Careers * Locations * Cash Bids * Futures * Useful Documents * Nexus App & Portal * Agronomy * Energy * Feed * Grain * Lumber * Safety Careers Laborer-Seasonal Openings: 22 Location: Marble Rock, IA Employees will operate company owned trucks for transferring grain and fertilizer. Assist with the train loads going out and agronomy train loads coming in. Assist in monitoring and maintaining grain quality. Assist with the mixing and loading of liquid/dry fertilizer and chemical products. Conduct and help manage inventory. Assist with the operation of the scale to weigh products. Perform routine maintenance and repairs of equipment and vehicles. Employees will be required to operate single or double axel trucks, forklifts, scale operations, augers and front-end loaders. Sweep and clean out grain bins.

The Merchandise Manager is responsible for ingestion, return, organization, tracking, and distribution of all merchandise used in photo shoots and studio operations. This role plays a key part in ensuring that props, wardrobe items, and other assets are available, accounted for, and in good condition. The ideal candidate will be highly organized, comfortable using inventory management software, and ability to thrive in a dynamic studio environment. Inventory management and/or logistics experience preferred. This role is onsite in Chicago, IL JOB RESPONSIBILITIES * Inventory Management: Maintain an accurate and up-to-date inventory of all studio merchandise-including props, wardrobe, accessories, and equipment-using inventory management software. * Merchandise Check-In/Out: Perform timely check-in and check-out of merchandise for photo shoots in accordance with client service level agreements. Ensure proper documentation, perform condition checks, and resolve merchandise issues as needed. * Organization: Ensure all merchandise is stored in an orderly and accessible manner. Implement and maintain effective labeling and tracking systems. * Damage & Loss Prevention: Inspect items upon receipt and return. Report any damage or loss, and coordinate replacements or resolutions when necessary. * Production Support: Assist production and photography teams to ensure required merchandise is prepped and available ahead of shoots. * Staffing Support: Identify and train additional resources as needed during peak volume periods. * Reporting: Generate inventory reports and assist in forecasting merchandise volumes for upcoming projects and seasons * Workflow & Space Optimization: Establish and maintain efficient ingestion and disposition workflows. Optimize physical storage space and manage materials/equipment to meet standards for productivity, quality, and client service. * Safety & Compliance: Maintain a safe and healthy work environment by following standards and procedures that comply with legal regulations * Daily Warehouse Operations: Perform daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer inquiries regarding merchandise. * Physical Requirements: Must be able to climb ladders, operate mechanical lifts (certification available), pack and unpack boxes, and retrieve/store merchandise from vertical storage locations. * Other Duties: Perform additional duties as assigned. SKILLS Organization * Personally organized: can accurately manage a large volume of email correspondence/requests, interaction with project documentation, a physical desk/space, without becoming overwhelmed. * Able to manage multiple work tracks for various clients and location/statuses of associated merchandise3. * Can use past experiences and historical data to forecast busy times, anticipate studio needs, and see the forest thru the trees. * Attention to detail, accurate and efficient data entry, planning skills. Team Player * Creates a working environment that is energetic and optimistic, while willing to make it all work for the client * OK with changing lanes or lending a helping hand to ensure the work gets done * Can be in studio 5 days a week and can handle frequent interruptions and adapt to changes in workload and work schedules Entrepreneurial Spirit * Self-starter who sets the bar high for themselves, and those around them * A problem solver that can work in ambiguity and frequent changes takes initiative to modify procedures and processes * A leader that is comfortable owning a physical part of the workflow, can make informed decisions, and takes the lead on implementing strategies to completion QUALIFICATIONS / REQUIREMENTS * Bachelor's Degree in Merchandising, Finance or related field; or an equivalent combination of education and experience sufficient to successfully perform the key accountabilities of the job required * 5+ years of previous merchandise coordination, inventory management and/or logistics experience * Experience working in a studio environment, warehouse, or stock room * Experience using MAC operating systems * Moderate-level skill in Microsoft Office suite, specifically Excel * Ability to stand and work on a cement studio floor for up to a full workday * High degree of proficiency MS Office Suite, Outlook & Internet applications * Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills * Strong verbal and written communication skills (including analysis, interpretation, & reasoning) * Solid understanding and application of mathematical concepts * Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients * Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment. * Ability to work with and influence peers and senior management * Self-motivated with critical attention to detail, deadlines and reporting PHYSICAL ASPECTS / WORK ENVIRONMENT * Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk, hear and see. * Regularly/Occasionally lift and/or move up to 50 pounds. * Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. * Regularly/Occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, extreme cold & heat, risk of electrical shock, and toxic or caustic chemicals. * The noise level in the work environment is usually low/moderate. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $70,000 - $75,000 USD annually. Ultimately, in determining pay, we will consider the successful candidate's location, experience, and other job-related factors. Group benefits currently include a selection of health care plans with prescription drug coverage, dental plan, vision plan, basic and supplemental life insurance, a flexible spending account for medical and dependent care expenses or a health savings account based on plan selection, short/long term disability and 401(k) Savings Plan. #LI-CC1

Primarily responsible for day to day SAP FICO support for multiple AMS customers. They apply well-honed consulting, project management and functional skills in the management of SAP FICO support needs of multiple AMS customers. ESSENTIAL FUNCTIONS Working on support requests raised by multiple customers ranging from break fixes, enhancements, to user training Undertake analysis work to identify root cause with ability to discuss and brainstorm with other team members and stakeholders and escalating findings to the right stakeholders. To be responsible to assist in reducing re-occurring issues/incidents. Participate in collecting business requirements, analysis and proposing end to end solutions when necessary to support client's initiative to simplify and standardize processes To work closely with all necessary parties involved to ensure success of the AMS support practice Partake in the deliverable development of the AMS setup Partake in any Continuous Improvement initiatives on top of existing workload to further improve current processes within the organization Fully comply with and adhere to all the standard AMS process & procedures that are developed. Providing technical/functional content knowledge Developing and presenting conclusions and recommendations to senior client management Providing solution implementation assistance as required Overseeing the quality of deliverables Managing executive level client relationships Leading, coaching, developing and supervising the efforts of junior staff TECHNICAL EXPERTISE: Financial Accounting (FI) General Ledger (New GL) Accounts Payable Accounts Receivable Controlling (CO) Cost Center Accounting Profit Center Accounting Product Costing or Profitability Analysis REQUIRED QUALIFICATIONS, EXPERIENCE AND SKILLS: At least 7 years of combined SAP experience At least 3 full life cycle SAP R/3 projects (FICO team member or lead role) Previous support experience is preferred Ability to multi task, handling multiple tickets with multiple customers and prioritize appropriately SAP R/3 experience of R/3 version ECC 6.0. HANA versions are added advantage Knowledge of ASAP methodology/SOLMAN Exposure/knowledge to SAP's Best Practices Interpersonal skills: strong presentation/ communication / facilitation/ leadership skills (oral and written) Ability to work independently, guide clients, understand business processes and work cohesively with project team members. 100% commitment to hands-on SAP configuration work Willingness to work in FI and/or CO as needed Previous implementation experience with small and midsize enterprises (SMBs) is a preferred Exceptional understanding of SAP software within targeted industries and consulting service lines The ability to effectively operate independently and in a team environment Outstanding verbal and written communication skills including presentation skills (MS PowerPoint, Visio) and oral presentation skills including presentation and facilitation An MBA or other relevant advanced degree is preferred WORKING CONDITIONS: Home office Occasional travel to customer sites is required

Job DescriptionLightedge Solutions is developing IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, Lightedge has been successful in offering businesses alternatives that streamline operations, improve reliability, and reduce costs. If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change daily, then Lightedge can offer you a dynamic corporate environment built on teamwork and personal responsibility. The primary responsibility of the Triage & Support Manager is to lead the Support teams to ensure that every customer interaction is upholding Lightedge's customer-centric culture. They will also drive performance improvement through data analysis, process design, coaching, and customer service training. Success in this position will result in inspiring and empowering the team, while further propelling the satisfaction of our customers. Must be flexible in working nights and weekends as needed, as well as maintaining an on-call schedule. This position reports to the Director of Operational Excellence If you are someone who wants to join a rapidly growing team and impact change, while constantly expanding your technical knowledge, aptitude, and exposure, this is a fantastic opportunity for you! Leadership & Team Management Manage and develop a team of 24x7 Support Supervisors, Support Engineers, Premier Support Engineers, Support Technicians, Triage Technicians, and Shift Supervisors staffed for both day and night coverage. Lead regular stand-up and tactical meetings to review priorities, open incidentsescalations, and operational performance. Conduct weekly 1:1 meetings with direct reports and skip-level meetings as needed to ensure communication and alignment. Create, maintain, and post shift schedules ensuring adequate coverage across all time zones and platforms. Collaborate with the Lightedge Training Team to maintain a robust and evolving training program for Support and Triage staff. Be a decision maker for Operations Support Operational Oversight Act as on-call Incident Manager during Major Incidents, providing real-time coordination, communication, and leadership. Serve as Problem Manager post-major incident to drive Root Cause Analysis (RCA), documentation, and follow-up actions. Oversee triage processes to ensure incidents, cases, and requests are handled efficiently and within SLA targets. Lead and support participation in Product, Support, and internal cross department Lightedge projects that impact support operations. Ensure support SLA adherence ServiceNow Administration & Analytics Develop, maintain, and optimize ServiceNow Analytics, Dashboards, and Lists to measure performance, workload, and SLA compliance. Maintain ServiceNow Knowledge Articles as acting librarian for the Operations Support Knowledge Base (KB), ensuring all support levels adhere to KCS (Knowledge-Centered Service) principles. Ensure that all Incidents, Cases, and Requests are properly categorized and documented within ServiceNow. Collaboration & Process Improvement Partner with Platform Engineering, Security, Public Cloud, and IT teams to resolve complex customer issues and identify systemic improvements. Drive the adoption of ITIL best practices across triage, incident, and problem management functions. Identify and implement process and workflow improvements to enhance efficiency, knowledge sharing, and customer satisfaction. Continually drive Alerting improvements with Triage, Monitoring and Automation teams. Qualifications 5+ years of progressive experience in Technical Support, Service Desk, NOC, or Infrastructure Operations, including 2+ years in a management role. Proven experience leading 24x7 support teams or shifts in a Managed Services Provider (MSP) or Cloud/Infrastructure environment. Strong understanding of: ServiceNow Cases, Requests/Service Catalog Requests, Incidents, and Changes CSDM/CMDB model including Configuration Items (CIs), Assets, and Relationships Demonstrated ability to manage major incidents and perform detailed root cause and trend analyses. Exceptional communication, problem-solving, and leadership skills. Familiarity with ITIL, KCS, and continuous improvement methodologies. Technical Experience Intermediate knowledge supporting some or all of the following areas: ServiceNow: ITSM, ITOM, CSM, and SOW Server Operating Systems: IBM i, Windows, Unix, and/or Linux IBM Operations: Scheduled jobs and automation tasks Virtualization Technologies: VMware, Nutanix AHV, or Hyper-V Server Hardware Platforms: Dell, HPE, Lenovo, etc. LAN/WAN Networks: Cisco, Juniper, Arista, etc. Firewalls and Security: Palo Alto, Fortigate, Cisco ASA, etc. Web Services: Apache, IIS, and related components Databases: MySQL, Microsoft SQL Server, MongoDB, etc. VPN Technologies: IPSEC and SSL VPN Load Balancers: F5, NSX, and comparable solutions Performance Metrics SLA compliance rates for Incident and Request response/resolution Major Incident recovery time and post-incident RCA completion Knowledge article quality and usage metrics (KCS adherence) Support staff engagement, training completion, and performance improvement ServiceNow dashboard accuracy and operational visibility We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Lightedge Solutions is developing IT solutions that will propel businesses forward over the next 10 years. Using a combination of shared and private/dedicated platforms, Lightedge has been successful in offering businesses alternatives that streamline operations, improve reliability, and reduce costs. If you are passionate about creating real solutions that help businesses with cutting-edge technology, want to be challenged to think out of the box and be in a position where you can impact change daily, then Lightedge can offer you a dynamic corporate environment built on teamwork and personal responsibility. The primary responsibility of the Triage & Support Manager is to lead the Support teams to ensure that every customer interaction is upholding Lightedge's customer-centric culture. They will also drive performance improvement through data analysis, process design, coaching, and customer service training. Success in this position will result in inspiring and empowering the team, while further propelling the satisfaction of our customers. Must be flexible in working nights and weekends as needed, as well as maintaining an on-call schedule. This position reports to the Director of Operational Excellence If you are someone who wants to join a rapidly growing team and impact change, while constantly expanding your technical knowledge, aptitude, and exposure, this is a fantastic opportunity for you! Leadership & Team Management Manage and develop a team of 24x7 Support Supervisors, Support Engineers, Premier Support Engineers, Support Technicians, Triage Technicians, and Shift Supervisors staffed for both day and night coverage. Lead regular stand-up and tactical meetings to review priorities, open incidentsescalations, and operational performance. Conduct weekly 1:1 meetings with direct reports and skip-level meetings as needed to ensure communication and alignment. Create, maintain, and post shift schedules ensuring adequate coverage across all time zones and platforms. Collaborate with the Lightedge Training Team to maintain a robust and evolving training program for Support and Triage staff. Be a decision maker for Operations Support Operational Oversight Act as on-call Incident Manager during Major Incidents, providing real-time coordination, communication, and leadership. Serve as Problem Manager post-major incident to drive Root Cause Analysis (RCA), documentation, and follow-up actions. Oversee triage processes to ensure incidents, cases, and requests are handled efficiently and within SLA targets. Lead and support participation in Product, Support, and internal cross department Lightedge projects that impact support operations. Ensure support SLA adherence ServiceNow Administration & Analytics Develop, maintain, and optimize ServiceNow Analytics, Dashboards, and Lists to measure performance, workload, and SLA compliance. Maintain ServiceNow Knowledge Articles as acting librarian for the Operations Support Knowledge Base (KB), ensuring all support levels adhere to KCS (Knowledge-Centered Service) principles. Ensure that all Incidents, Cases, and Requests are properly categorized and documented within ServiceNow. Collaboration & Process Improvement Partner with Platform Engineering, Security, Public Cloud, and IT teams to resolve complex customer issues and identify systemic improvements. Drive the adoption of ITIL best practices across triage, incident, and problem management functions. Identify and implement process and workflow improvements to enhance efficiency, knowledge sharing, and customer satisfaction. Continually drive Alerting improvements with Triage, Monitoring and Automation teams. Qualifications 5+ years of progressive experience in Technical Support, Service Desk, NOC, or Infrastructure Operations, including 2+ years in a management role. Proven experience leading 24x7 support teams or shifts in a Managed Services Provider (MSP) or Cloud/Infrastructure environment. Strong understanding of: ServiceNow Cases, Requests/Service Catalog Requests, Incidents, and Changes CSDM/CMDB model including Configuration Items (CIs), Assets, and Relationships Demonstrated ability to manage major incidents and perform detailed root cause and trend analyses. Exceptional communication, problem-solving, and leadership skills. Familiarity with ITIL, KCS, and continuous improvement methodologies. Technical Experience Intermediate knowledge supporting some or all of the following areas: ServiceNow: ITSM, ITOM, CSM, and SOW Server Operating Systems: IBM i, Windows, Unix, and/or Linux IBM Operations: Scheduled jobs and automation tasks Virtualization Technologies: VMware, Nutanix AHV, or Hyper-V Server Hardware Platforms: Dell, HPE, Lenovo, etc. LAN/WAN Networks: Cisco, Juniper, Arista, etc. Firewalls and Security: Palo Alto, Fortigate, Cisco ASA, etc. Web Services: Apache, IIS, and related components Databases: MySQL, Microsoft SQL Server, MongoDB, etc. VPN Technologies: IPSEC and SSL VPN Load Balancers: F5, NSX, and comparable solutions Performance Metrics SLA compliance rates for Incident and Request response/resolution Major Incident recovery time and post-incident RCA completion Knowledge article quality and usage metrics (KCS adherence) Support staff engagement, training completion, and performance improvement ServiceNow dashboard accuracy and operational visibility

MicroTech is currently seeking a Problem Support Manager to support the Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you the opportunity to be part of a cohesive and dynamic team providing mission critical support. Responsibilities Responsible for managing the lifecycle of all network infrastructure problems. Responsible for making temporary solutions (workarounds) available to incident management and for managing the development of final solutions for known errors. Responsible for performing trend analysis of incidents to prevent future incidents from happening. Responsible for problem identification, recording, investigation and diagnosis. Responsible for communicating with the CBP Problem Manager and other GSs for all problems. Will act at the contract Point of Contract (POC) for all Problem oversight and coordination. Responsible for the effective implementation of the CBP Problem Management process and for ensuring that problems are managed and reported in accordance with the CBP Problem Management process. Responsible for ensuring that all problems are properly resolved and closed. Responsible for providing recommendations to the CBP Problem Manager for the on-going improvement of the Problem Management Process. Qualifications Relevant certifications such as ITIL v3, CCNA, CCNP, CompTIA Bachelor's degree in related technical field such as Management Information Systems, Computer Science, Engineering, IT, Networking and Telecommunications. A minimum of six (6) Plus years of senior level networking experience administering enterprise infrastructures in large complex enterprises. Working knowledge of networking concepts, infrastructure, and equipment (e.g. routers, switches, firewalls, and load balancers). Experience implementing and administering an enterprise-wide monitoring system for servers, networking devices, and applications. Showcase leadership abilities by managing projects and teams. Be proficient in project management and have knowledge of security and compliance issues. General Information MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) and experienced provider of information technology and communications. MicroTech offers a wide range of professional services focused on providing cutting-edge solutions with the customer at the forefront of every decision we make. Solving complex business challenges is our passion - we provide effective, practical solutions that can increase productivity, and decrease costs. MicroTech has developed a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001:2015 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL management qualified business processes. We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. As an employee, you are surrounded by intelligent, driven colleagues and have the benefit of a culture that is focused on bringing out the best in everyone. Our benefits include: • Insurance (medical, dental vision) • Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service) • 401k Plan with Employer Matching Contribution • 11 Company-Paid Holidays • Tuition Assistance • Voluntary Benefit Programs • Corporate Discounts MicroTech is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classes. We can recommend jobs specifically for you! Click here to get started.

MicroTech is currently seeking an Incident Support Manager to support Customs and Border Protection (CBP) in Orlando, FL. This position is contingent upon award, one that will offer you the opportunity to be part of a cohesive and dynamic team providing mission critical support. Responsibilities Provides oversight and guidance to the team of technical professionals responsible for supporting Network infrastructure operations. Provides support in the translation of business requirements into telecommunications (e.g., LAN, MAN, WAN, Voice and Video) requirements and orders. Provides in-depth operational analysis of the CBP Network and recommendations for IT alternatives in support of strategic modernization efforts. Responsible for the management of network performance and end-to-end service quality for the CBP Network infrastructure. Responsible for the review and analysis of overall end-to-end network performance to maintain an acceptable level of network quality of service as per business objectives, predefined network Key Performance Indicators, and established SOPs. Lead and participate in the assessment and selection of the network performance and management tools/systems for existing and new network technologies and services. Provides support to end users, operations personnel, and Government program managers. Monitors and responds to hardware, software, and network problems. Provides the routine testing and analysis of all elements of the network facilities. Utilizes software and hardware tools and identifies and diagnoses complex problems and factors affecting network performance. Troubleshoots network systems when necessary and makes improvements to the network. Provide and support tools enhancements. Perform software and security patching. Qualifications Relevant certifications such as ITIL v3, CCNA, CCNP, or CCIE Bachelor's degree in related technical field such as management information systems, computer science, engineering, IT, Networking and Telecommunications. A minimum of six (6) plus years of senior level networking experience administering enterprise infrastructures in large complex enterprises. Working knowledge of networking concepts, infrastructure, and equipment (e.g. routers, switches, firewalls, and load balancers). Experience implementing and administering an enterprise-wide monitoring system for servers, networking devices, and applications. Showcase leadership abilities by managing projects and teams. Be proficient in project management and have knowledge of security and compliance issues. General Information MicroTech is an award-winning Service-Disabled Veteran-Owned Small Business (SDVOSB) and experienced provider of information technology and communications. MicroTech offers a wide range of professional services focused on providing cutting-edge solutions with the customer at the forefront of every decision we make. Solving complex business challenges is our passion - we provide effective, practical solutions that can increase productivity, and decrease costs. MicroTech has developed a well-earned reputation for best-in-class services and solutions using a repeatedly proven ISO 9001:2015 Quality Management System (QMS), ISO 20000 IT service management certification, and ITIL management qualified business processes. We offer great pay, amazing benefits, and our company culture is strong. MicroTech is devoted to people development and providing high achievers opportunities to grow professionally. As an employee, you are surrounded by intelligent, driven colleagues and have the benefit of a culture that is focused on bringing out the best in everyone. Our benefits include: • Insurance (medical, dental vision) • Paid Leave (15 days per year for those with less than three years of service, 20 days off for those with more than three years of service) • 401k Plan with Employer Matching Contribution • 11 Company-Paid Holidays • Tuition Assistance • Voluntary Benefit Programs • Corporate Discounts MicroTech is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classes. We can recommend jobs specifically for you! Click here to get started.

Salary Range: Bilingual/Bicultural School-Home Assistant, SR-11: $3,606.00 per month * Serves as liaison to assist in promoting cooperation and understanding between parents, and school and project personnel. * Serves as liaison to assist in solving students' educational and related problems. * Disseminates project information. * Explains school programs, policies and procedures to parents; translates and relates parents' concerns to project and school staff. * Seeks community resources and maintains a file of these resources; suggests various resources to assist parent with their problems. * Suggests parents and others in the community with special skills as resource persons in the classrooms. * Encourages parents to participate in school activities. * Assists in organizing Parent Advisory Groups and encourages parents to participate. * Assists in planning and developing projects to increase parent participation in school-related activities. * Plans for and/or conducts information and interest sessions for parents. * Assists in translating information on various social and health programs, etc. * Participates in various training programs; prepares activity reports. Minimum Qualifications General Experience Requirements: Except for the substitutions provided for in this specification, applicants must have had general work experience of the kind and quality described below: Two (2) years of paid or volunteer work experience in which the applicant worked with individuals and groups and was required to possess the following ability or demonstrated same: * Understand and explain various materials related to the program/project/activity. * Establish and maintain rapport with individuals and groups and encourage participation in program/project activities. * Speak effectively with individuals and groups and to elicit pertinent information. * Plan and conduct group information sessions. * Prepare activity reports. * Recognize and identify basic individual human needs. Specialized Experience Requirement: In addition, applicants must have had at least one (1) year's experience that provided the applicant with the following knowledge and skills: * Knowledge of Marshallese (Koraean) culture. Such knowledge may have been gained by participating in normal daily living activities in one of these communities. * Ability to speak, read, write, and understand Marshallese (Koraean) language. Such ability may have been gained by participating in normal daily living activities in one of these communities. * Ability to establish and maintain rapport with Marshallese (Koraean) communities. License Requirement: This position requires possession of a valid motor vehicle operator's license to drive in the State of Hawaii. Substitutions Allowed: * Successful completion of a one (1) year Human Services Curriculum leading to a certificated of Achievement at an accredited Community College and which included field experience in Community Service may be substituted for one (1) year of general experience. * Successful completion of a two (2) year Human Services Curriculum leading to a degree at an accredited Community College and which included field experience in Community Service may be substituted for the general experience requirement. * Partial completion of a substantially full-time Human Services Curriculum at an accredited Community College and which included field experience in Community Service may be substituted for the general experience on a month-for-month basis. Quality of Experience: Possession of the required number of years of experience will not in itself be accepted as proof of qualification for a position. The applicant's overall experience must have been of such scope and level of responsibility as to conclusively demonstrate that he/she has the ability to perform the duties of the position for which he/she is being considered. Supplemental Information Salary: The advertised salary is based on full-time employment and includes shortage and school year differentials, if applicable. Requirements: Applicants must meet all the requirements for the position they are seeking as of the date of the application, unless otherwise specified. Unless specifically indicated, the required education and experience may not be gained concurrently. Calculation of experience is based on full-time, 40-hour workweeks. Part-time experience is pro-rated. Example: Twelve months of experience at 20 hours/week is equivalent to six months of experience, not one year. Also, hours worked in excess of 40 hours/week will not be credited. Example: Twelve months of experience at 60 hours/week is equivalent to one year of experience, not one and a half years. Temporary Assignment: Claims of Temporary Assignment (TA) experience to meet the minimum qualification requirements must be verified and attached to the application using one of the options below: * A copy of the applicant's TA History Report or equivalent system-generated report; * A signed letter from the applicant's supervisor that includes the applicant's name, his/her TA job title, the TA start and end dates (from mm/yy to mm/yy), his/her specific TA duties performed, and either the TA hours worked per week or total TA hours worked; or, * Copies of the applicant's signed SF-10 Forms. Documents: Attach all relevant supporting documents to your application. Documents that were attached to applications submitted before November 16, 2023 do not automatically attach or transfer to applications submitted on and after December 16, 2023. All submitted documents become the property of the Hawaii State Department of Education. Information about Temporary Positions: Temporary positions may be extended year to year, dependent upon funding and departmental needs. Making yourself available for temporary positions increases your employment possibilities and may lead to permanent opportunities. A person hired for a temporary position may also become a temporary employee upon satisfactory completion of the initial probation period of at least six months. Once a temporary employee, you would be eligible to apply for promotion and transfer opportunities to permanent as well as other temporary positions. You may also enjoy other rights and benefits as afforded to an employee in a permanent position, with the exception of return rights and placement rights associated with a reduction-in-force. Equal Opportunity The Hawaii State Department of Education does not discriminate in its educational policies, programs, and activities on the basis of sex, race, color, religion, national origin, age, and disability in accordance with Title IX of the Education Amendments of 1972, Title VI of the Civil Rights Act of 1964, Section 504 of the Rehabilitation Act of 1973, Age Discrimination Act of 1975, and Americans with Disabilities Act of 1991. The Department does not discriminate in its employment policies, programs, and activities on the basis of sexual orientation, arrest and court record, and National Guard participation, as well as on the basis of sex, race, color, religion, national origin, age, and disability, in accordance with Title VII of the Civil Rights Act of 1964, Age Discrimination in Employment Act of 1967, Americans with Disabilities Act of 1991, Equal Pay Act of 1963, and Chapter 378, Part I, Hawaii Revised Statutes. Payday New employees can expect their first paycheck within the first 3 pay periods of their start date. Payday is on the 5th and 20th (or previous business day) of every month. 12-month civil service and SSP employees enjoy a range of competitive benefits: * Holidays: You may be eligible for 13 paid holidays each year; 14 holidays during an election year. * Vacation: Employees of Bargaining Units 1, 2, 3, 4, 9, 10 and 13 earn 21 days per year. * Sick Leave: Employees of Bargaining Units 1, 2, 3, 4, 9, 10 and 13 earn 21 days per year. Accumulated (unused) credits may be used toward computing retirement benefits. * Health Insurance: If eligible, the State pays a part of the premiums for each employee's enrollment in a State sponsored Medical, Drug, Vision, and Adult Dental Plan. * Group Life Insurance: The State provides a free life insurance policy for employees and retirees. * Premium Conversion Plan: Participating employees may increase their take-home pay by having the State deduct the cost of health care premiums before payroll taxes are withheld. * Flexible Spending Accounts: Eligible employees can reduce their federal and state income taxes and social security taxes through a tax-savings benefit program called Island Flex. This program allows employees to set aside money from their paychecks to pay for out-of-pocket health care expenses and eligible dependent care expenses on a BEFORE-TAX basis. * Retirement Plan: The State contributes to a retirement plan for eligible employees. Generally, employees with at least 10 years of credited service and who have reached 62 years of age or have 30 years of credited service and are 55 years old may retire and receive benefits. * Tax Shelter Annuity (TSA): If eligible, Department employees are able to participate in a tax shelter annuity program. The TSA plan allows eligible employees to contribute pre-tax dollars to an employee-selected investment service provider authorized to provide TSA products. * Deferred Compensation: The State offers employees a tax deferred (sheltered) retirement investment program. This program is an opportunity to build a retirement nest egg through voluntary payroll deductions. Several investment options are available. * Temporary Disability Insurance: Qualified employees may be eligible to receive benefits for a disability caused by a non-work related injury or illness under this program. * Social Security: As an employer, the State also contributes to an employee's social security account. * Workers' Compensation: If an employee is injured while on the job, benefits covering medical expenses and partial wage support may be available through workers' compensation. * Union & Collective Bargaining: Employees have the right to join the union for collective bargaining with the State and employee representation. Some employee unions provide discounts, insurance and other opportunities. Employees may also decide not to join a union, however, employees are required to pay union service fees unless the employee's job is excluded from collective bargaining. The above is intended as a general summary of the benefits offered and is subject to change. This does not constitute a contract or binding agreement. Benefits vary by type of employment appointment and collective bargaining agreements. 01 DRIVER'S LICENSE REQUIREMENT: Do you possess a current, valid driver's license? NOTE: To receive credit, you must submit a clear copy of your driver's license. A conditional/instructional permit to drive is not acceptable. * Yes * No 02 GENERAL EXPERIENCE REQUIREMENT: Do you have at least two (2) years of paid or volunteer work experience in the following areas? a) Understand and explain various materials related to the program/project/activity; b) Establish and maintain rapport with individuals and groups and encourage participation in program/project activities; c) Speak effectively with individuals and groups and to elicit pertinent information; d) Plan and conduct group information sessions; e) Prepare activity reports; and, f) Recognize and identify basic individual human needs. * Yes * No 03 GENERAL EXPERIENCE REQUIREMENT (cont.): For EACH employer/position you would like considered, starting with the most recent, please provide complete and accurate information pertaining to ALL of the following items: a) Employer name, your official job title, dates of employment (from-to, month/year), and average hours worked per week; b) List the major duties you performed; and, c) Name and title of your immediate supervisor. Note: Identify and treat each employer/change in position separately. If your description is unclear, you may be asked to provide a copy of your official job/position description. If you do not have any experience as described in the General Experience Requirement, please type "None" in the space provided. 04 GENERAL EXPERIENCE REQUIREMENT (cont.): For each position you held, provide specific examples that demonstrate your experience in: a) understanding and explaining various materials related to the program/project/activity to individuals and groups. b) establishing and maintaining rapport with individuals and groups and encouraging participation in program/project activities. c) planning and conducting group information sessions and preparing activity reports. d) recognizing and identifying basic individual human needs. 05 SPECIALIZED EXPERIENCE REQUIREMENT: This recruitment requires applicants to be able to speak, read, write, and understand Marshallese (Koraean) language. From the options listed, select all that apply to you: * I am able to speak, read, write, and understand Marshallese (Koraean) language. * I am not able to speak, read, write, and understand Marshallese (Koraean) language. 06 SPECIALIZED EXPERIENCE REQUIREMENT (cont.): Do you have at least one (1) year experience that provided you with the knowledge and skills of Marshallese (Koraean) culture and language? If "Yes", please provide the following: a) How you gained the ability to speak, read, write, and understand the Marshallese (Koraean) language; b) A detailed description of your experience(s), if any, that demonstrate your knowledge and skills of Marshallese (Koraean) language and culture; and, c) Describe your experience(s), if any, in establishing and maintaining rapport with this community. Note: Indicate your official job title, dates of employment (from-to, month/year), and the average hours worked per week. Identify and treat each employer/change in position separately. If your description is unclear, you may be asked to provide a copy of your official job/position description. If you do not have this specialized experience, type "None" in the space provided. 07 SUBSTITUTION ALLOWED: Please indicate if you are using the education substitution to meet the General Experience Requirement. Note: To receive credit for your academic training, attach/submit a legible copy of your Official Transcripts with your online application. * I have successfully completed a one (1) year Human Services Curriculum leading to a certificated of Achievement at an accredited Community College and which included field experience in Community Service. * I have successfully completed a two (2) year Human Services Curriculum leading to a degree at an accredited Community College and which included field experience in Community Service. * I have partially completed a substantially full-time Human Services Curriculum at an accredited Community College and which included field experience in Community Service. * I have none of the above. 08 TRANSCRIPTS, CERTIFICATIONS, AND OTHER VERIFYING DOCUMENTS: Official or copies of official transcripts, certifications (front and back), and other verifying documents must be received in our office within ten (10) calendar days from the date of your application. If these documents are NOT received by the deadline, your application may be rejected. * I understand, and will submit the required documents to CSSP Recruitment within ten (10) calendar days. * I understand, but I will not submit the required information. I understand that my application may be rejected. * I have previously submitted my verifying documents for another recruitment. Required Question Employer Hawaii State Department of Education Address P.O. Box 2360 Honolulu, Hawaii, 96804 Website ***********************************