Customer Service & E-Commerce Supervisor - Full Time
Columbus, OH jobs
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
Job Responsibilities:
* Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.
* Establishes clear expectations for balancing in-store customer service and completing online orders.
* Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
* Seeks awareness of relevant competitors and industry trends.
* Ensures an effective and efficient response to customer questions, requests, and/or concerns.
* Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.
* Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
* Maintains Team Member safety and security standards.
* Ensures compliance with relevant regulatory rules and standards.
* Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.
* Maintains cleanliness of workspaces including staging area and coolers.
* Maintains security of equipment, e.g., MSRs, phones, currency counters.
* Proactively identifies process improvement opportunities.
* Consistently communicates and models WFM core values, leadership principles, and supports goals.
Job Skills
* Ability to perform task management, balancing dynamic customer flows.
* Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).
* Excellent interpersonal, motivational, team building and customer relationship skills.
* Capable of teaching others in a positive and constructive manner.
* Proficient with email, Microsoft Office, and operations-related applications.
Qualifications
* 12+ months retail experience
Physical Requirements/Working Conditions
* Must be able to lift 50 lbs.
* In an 8-hour workday: standing/walking 6-8 hours.
* Hand use: Single grasping, fine manipulation, pushing and pulling.
* Work requires the following motions: bending, twisting, squatting, and reaching
* Exposure to FDA approved cleaning chemicals
* Exposure to temperatures 90 degrees Fahrenheit
* Ability to work in a wet and cold environment.
* Ability to work a flexible schedule including nights, weekends, and holidays as needed.
* Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
The wage range for this position is $16.50-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: **********************************************
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.
Customer Experience Supervisor I - Wstfld @ Franklin Pk
Toledo, OH jobs
General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies
Primary Responsibilities:
* Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities throughout the store. Models and holds team accountable for outstanding customer service. Greets and assists customers in finding products and partners with other team members when additional help is needed. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately, and by managing FIND more, credit, rewards and gift card programs.
* Cashier Performance - Trains, mentors and coaches all cashier associates on checkout procedures to ensure outstanding service behaviors are consistently exhibited. Regularly observes and ensures associates consistently follow and implement checkout experience processes. Monitors associate efficiency by utilizing Point of Sale productivity metrics.
* Line Management and Checkout Standards - Proactively shifts resources to checkouts based on observed fluctuations in store traffic. Reduces wait times during peak traffic periods by utilizing Mobile Point of Sale, Satellite Registers and Expeditor stations. Partners appropriately to stock all Impulse futures and to identify checkout supply needs.
* Human Resources / People Management - Creates and monitors the store's open requisitions and routes qualified applicants to the appropriate hiring manager. Coordinates the interview Talent Tryout process. Schedules and coordinates new hire orientations and training and administers ongoing associate training. Partners with the Sales Floor Supervisor and General Manager on training compliance. Reviews schedules and makes productive edits to further optimize resources.
* Performance Standards - Supportive of company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP (Credit) program, product and service sales, customer service, profit, productivity, and attendance.
Core Competencies:
To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies:
Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow.
Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action.
Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach.
Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organization
Implements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others.
Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $19.00/Hr -USD $23.75/Hr.
Food/Consumables Team Supervisor
Columbus, OH jobs
Why is Walmart America's leading grocery store? Our customers tell us one of the biggest reasons is our hard-working and happy-to-help fresh food and grocery associates. Join our food and grocery team and you will make important decisions about the quality of fruit and vegetables our customers eat and feed to their families.
* Work in our deli and you'll be on the frontlines of customer service--your smile can make the difference between a good shopping experience and a great one.
* In our bakery--you'll help a family have a great meal. You won't just decorate cakes--you'll help customers celebrate special moments.
* Work in our dry grocery department and you will ensure customers find the items they are looking for.
No matter which fresh food or grocery area you work in, there are similarities in all departments. These include detailed cleaning of the shelves and department, checking and maintaining temperature control, verifying dates, and disposing of lesser quality food products.
If you have a passion or experience with fresh food or grocery, this is the job for you.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Customer Experience Manager
Toledo, OH jobs
With a career at The Home Depot, you can be yourself and also be part of something bigger.
Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers.
Key Responsibilities:
25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast.
25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same.
25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior.
25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required.
Direct Manager/Direct Reports:
This Position typically reports to Store Manager
This Position has 0 Direct Reports
Travel Requirements:
No travel required.
Physical Requirements:
Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications:
None
Minimum Education:
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
None
Minimum Years of Work Experience:
1
Preferred Years of Work Experience:
None
Minimum Leadership Experience:
None
Preferred Leadership Experience:
None
Certifications:
None
Competencies:
Action Oriented
Directs Work
Builds Effective Teams
Drives Engagement
For California, Colorado, Connecticut, Rhode Island, Nevada, New York City, Ithaca (NY), Westchester County (NY), and Washington residents:
The pay range for this position is between $47,000 - $56,000
Auto-ApplyCustomer Experience Manager
North Canton, OH jobs
Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers.
Key Responsibilities:
* 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast.
* 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same.
* 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior.
* 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required.
Direct Manager/Direct Reports:
* This Position typically reports to Store Manager
* This Position has 0 Direct Reports
Travel Requirements:
* No travel required.
Physical Requirements:
* Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
Working Conditions:
* Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Minimum Qualifications:
* Must be eighteen years of age or older.
* Must be legally permitted to work in the United States.
Preferred Qualifications:
* None
Minimum Education:
* The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Preferred Education:
* None
Minimum Years of Work Experience:
* 1
Preferred Years of Work Experience:
* None
Minimum Leadership Experience:
* None
Preferred Leadership Experience:
* None
Certifications:
* None
Competencies:
* Action Oriented
* Directs Work
* Builds Effective Teams
* Drives Engagement
Service & Engagement Team Leader - Mayfield Heights, OH
Mayfield Heights, OH jobs
The pay range per hour is $21.75 - $37.00
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at **********************************************
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Service and Engagement Team Leader can provide you with the skills and experience of:
Guest service fundamentals, experience building a guest first team culture and driving loyalty programs
Guest engagement; problem solving and resolution
Retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
Planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals
Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent
As a Service and Engagement Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:
Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
Lead a team of passionate and knowledgeable Guest Advocates, Service Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service, resolution, driving loyalty and cleanliness standards.
Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
Understand sales goals, business reporting and guest insights to plan and execute daily/weekly workload, to deliver on store sales goals, guest engagement and troubleshoot opportunity areas as needed throughout the day.
Support Target Loyalty Programs to ensure your team can educate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience.
Support your direct leader by following-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences.
Engage in consistent, meaningful development conversations throughout the critical touch points within the teams career path.
Personalize recognition and appreciation of your team to reinforce critical guest service behaviors and promote a positive team and guest centric culture.
With guidance from your direct leader, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors.
Quickly respond to any concerns with a guests' shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issues.
Ensure your team members stay up-to-date on upcoming major promotions, brand launches and events.
Evaluate candidates for open positions and develop a guest-centric team.
Work a schedule that aligns to guest and business needs (this includes early morning, evening, closing, overnight shifts, holidays and weekends).
Support and enable team members to deliver pick up and drive up orders (including drive up returns and Starbucks) efficiently and accurately to digital guests, following all federal, state and local adult beverage laws. Support guest services as needed.
Demonstrate a culture of ethical conduct and compliance; lead team to work in the same way and hold others accountable to this commitment.
Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correct hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
Model creating a welcoming experience by greeting guests as you & your team are completing daily tasks.
Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.
Lead by thanking guests and let them know we're happy they chose to shop at Target.
Model the execution of physical security processes in order to enhance the instore security culture.
Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices
If applicable, as a key carrier, follow all safe and secure training and processes.
Address all store emergency and compliance needs.
All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a Service and Engagement Team Leader. But, there are a few skills you should have from the get-go:
High school diploma or equivalent
Must be at least 18 years of age or older
Previous retail experience preferred, but not required
Lead and hold others accountable
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed. Work independently and as part of a team
Manage workload and prioritize tasks independently and with a team
Welcoming and helpful attitude
Effective communication skills
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Accurately handle cash register operations, cash transactions, and oversee cash office processes as needed
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others
Climb up and down ladders as needed
Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed
Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Auto-ApplyService & Engagement Team Leader - Mayfield Heights, OH
Mayfield Heights, OH jobs
The pay range per hour is $21.75 - $37.00 Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at ********************************************* .
**ALL ABOUT TARGET**
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. (***********************************
**ALL ABOUT SERVICE & ENGAGEMENT**
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction and recovery. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
**At Target** **,** **we believe in our** **leaders** **having meaningful experiences that help them build and develop skills for a** **career. The role of a Service and** **Engagement Team Leader can provide you with the** **skills and experience of** **:**
+ Guest service fundamentals,experience building a guest first team culture and driving loyalty programs
+ Guest engagement; problem solving and resolution
+ Retail business fundamentalsincluding: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
+ Planning department(s) daily/weekly workload to support business priorities and deliver service and sales goals
+ Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent
**As a** **Service and Engagement Team Leader, no** **two days** **are ever the same, but a typical day will** **most likely include** **the following responsibilities:**
+ Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
+ Lead a team of passionate and knowledgeable Guest Advocates, Service Advocates and Front of Store Attendants who strive to exceed guest service expectations by focusing on decreasing wait time, friendly guest interactions, quality of service,resolution, driving loyalty and cleanliness standards.
+ Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
+ Understand sales goals, business reporting and guest insights to plan and execute daily/weekly workload,to deliver on store sales goals,guest engagement and troubleshoot opportunity areas as needed throughout the day.
+ Support Target Loyalty Programs to ensure your team caneducate and promote the suite of benefits, features and offerings that reward our guest and/or enhance their shopping experience.
+ Support your direct leaderbyfollowing-up on training completion, checking for understanding and supporting continuous education opportunities to drive proficiencies for all front of store experiences.
+ Engage in consistent, meaningful development conversations throughout the critical touch points within the teams career path.
+ Personalize recognition and appreciationof your team to reinforce critical guest service behaviors and promote a positive team and guest centric culture.
+ With guidance from your direct leader, help lead a culture of accountability through clear expectations and performance management (listen, observe, recognize and coach) on critical Service and Engagement behaviors.
+ Quickly respond to anyconcerns with aguests' shopping experience by de-escalating the situation and ensuring your team understands and feels supported to resolve or address guest concerns and issues.
+ Ensureyour teammembers stay up-to-date on upcoming major promotions, brand launches and events.
+ Evaluate candidates for open positions and develop a guest-centric team.
+ Work a schedule that aligns to guest and business needs (this includes early morning, evening, closing, overnight shifts,holidays and weekends).
+ Support and enableteam membersto deliver pick up and drive uporders (including drive up returns and Starbucks) efficiently and accurately to digital guests, following all federal, state and local adult beverage laws. Support guest services as needed.
+ Demonstrate a culture of ethical conductand compliance; lead team to work in the same way and hold others accountable to this commitment.
+ Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correct hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
+ Model creating a welcoming experience by greeting guests as you & your team are completing daily tasks.
+ Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.
+ Lead by thanking guests and let them know we're happy they chose to shop at Target.
+ Model the execution of physical security processes in order to enhance the instore security culture.
+ Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices
+ If applicable, as a key carrier, follow all safe and secure training and processes.
+ Address all store emergency and compliance needs.
+ All other duties based on business needs
**WHAT WE ARE LOOKING FOR**
**This m** **ay** **be the right job for you if:**
+ You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
+ You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
+ You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
**The good news is** **that we have some amazing training that will help teach you everything you need to know to be a** **Service and Engagement** **Team** **Lead** **er** **.** **But** **,** **there are a few skills you should have from the get-go:**
+ High school diploma or equivalent
+ Must be at least 18 years of age or older
+ Previous retail experience preferred, but not required
+ Lead and hold others accountable
+ Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.Work independently and as part of a team
+ Manage workload and prioritize tasks independently and with a team
+ Welcoming and helpful attitude
+ Effective communication skills
+ Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
**We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:**
+ Access all areas of the building to respond to guest or team member issues
+ Interpret instructions, reports and information
+ Accurately handle cash register operations, cash transactions, and oversee cash office processes as needed
+ Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 10 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others
+ Climb up and down ladders as needed
+ Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary
+ Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed
+ Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
**Benefits Eligibility**
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ********************************* | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: *********************************
**Americans with Disabilities Act (ADA)**
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Operations Supervisor - Great Lakes Mall
Mentor, OH jobs
As the Operations Supervisor, you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks, supervising and engaging Operations associates and driving the execution of operational tasks Primary Responsibilities:
* Customer Service & Sales - Maneuvering around the store at a fast pace, directing the team and working with all the latest merchandise, as well as resolving customer issues and concerns in a professional manner.
* Store Operations - Assists with inventory counts and updates to ensure accurate in-stock information for customers. Oversees RFID process and performs system uploading to ensure efficient and accurate updates to stock ledger as well as leads door to floor merchandise preparation process. In addition, manages and engages the pricing and signing team and the promotional price signing within the store as well as the re ticketing and re packaging execution.
* Stockroom & General Operations - Responsible for all stockroom processes, work safety initiatives, facility equipment, and enables efficient execution of support processes. Oversees the cash office and owns receiving, shipping and logistics with third party carrier processes.
* Team Development - Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with operations associates on training and policy compliance.
* Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance.
Core Competencies & Accomplishments
To achieve success at JCPenney, a supervisor will possess the following:
* Work experience- Minimum of 2 years retail leadership experience
* Education- Bachelor degree or equivalent work experience
* Drives Performance - Holds self and others accountable to a higher standard to achieve results. Provides feedback, visibility and recognition to the team.
* Builds Relationships - Develops positive relationships: establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience.
* Drives Change - Adapts quickly to changing situations with energy and a positive attitude. Coaches others through change.
* Shows Courage - A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner.
What you get:
If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************
About JCPenney:
JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn.
Pay Range
USD $19.50/Hr -USD $24.38/Hr.
Full-Time Stockroom Operations Supervisor
Middletown, OH jobs
About the Role In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop and supervise associates while completing all operational processes focused on consistent execution and operational efficiency.
What You'll Do
* Execute sound operational processes including freight unload, receiving, processing product, stockroom management and omni channel fulfillment
* Support inventory accuracy by timely and accurate completion of all required merchandise disposition practices
* Maintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary based on sell through and seasonal changes
* Support the training processes for new hires on the operations team, ensuring associates are skilled on process best practices, proper inventory procedures, productivity standards and how to leverage Kohl's tools and resources
* Support and partner with the merchandising team in store on merchandising incoming product, ensuring partnership on product placement and brand standards
All Supervisor roles at Kohl's are responsible for:
* Leading with integrity, honesty and fostering teamwork in an engaged and inclusive culture
* Exercising good judgment; taking appropriate partners as needed
* Modeling, guiding and providing direction to associates
* Demonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues
* Supporting strong operational standards, shortage mitigation, and merchandising presentation to include accurate pricing and proper signing
* Preventing loss by educating associates, monitoring daily store activity and product protection standards, and partnering with Loss Prevention
* Monitoring and adjusting resources as the business dictates to support customer needs and workload demands when assigned by a store executive as leader on duty
* Use key performance indicators (KPIs) to make informed business decisions that drive overall store results
* Accomplishing multiple tasks within established timeframes
* Training, monitoring and reinforcing company policies, procedures, standards and guidelines
* Maintaining adherence to company safety policies for the safety of all associates and customers
* Key holder responsibilities include opening and closing store processes, and providing direction to associates
* Other responsibilities as assigned
What Skills You Have
Required
* Must be at least 18 years of age or older
* Experience supervising teams or associates to include the responsibility for coaching to achieve daily goals
* Strong verbal/written communication and interpersonal skills
* Flexible availability, including days, nights, weekends, and holidays
Preferred
* 2 years experience in retail or similar industry
Essential Functions
The requirements listed below are representative of functions you will be required to perform, however you may be required to perform additional functions. Kohl's may revise this job description at any time. To perform this job successfully, you must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, absent undue hardship.
* Ability to perform the accountabilities listed in the "What You'll Do" Section.
* Ability to satisfactorily complete company training programs.
* Ability to comply with dress code requirements.
* Basic math and reading skills, legible handwriting, and basic computer operation.
* Ability to operate and communicate on multiple frequency devices, handheld scanners, and other technology equipment as directed.
* Ability to maintain prompt and regular attendance and meet scheduling requirements as set by the company.
* Perform work in accordance with the Physical Requirements section.
Physical Requirements
* Must be able to lift up to 50 lbs. frequently and occasionally over 50 lbs. with a two person lift.
* Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push and pull on a frequent basis.
* Ability to stand/walk for the duration of a scheduled shift (at least 8 hours).
* Ability to visually verify information and locate and inspect merchandise.
* Ability to comply with health and safety standards.
Pay Starts At: $20.75
Auto-ApplyFood Service Team Leader - Amherst, OH
Amherst, OH jobs
The pay range per hour is $21.75 - $37.00
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at **********************************************
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT FOOD & BEVERAGE
The Food & Beverage team enables a consistent experience for our guests by ensuring the product is fresh, in stock, available and accurately priced and signed on the sales floor. They are experts in operations, process and efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation, pricing and promotional signing processes for all Food & Beverage areas of the store.
At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Food Service Team Leader can provide you with the skills and experience of:
Guest service fundamentals and experience building a guest first culture on your team
Food & Beverage business fundamentals: department sales trends, freshness and quality, inventory management, guest shopping patterns and pricing and promotions strategies
Planning department(s) daily/weekly workload to support business priorities and deliver sales
Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent
As a Food Service Team Leader, no two days are ever the same, but a typical day most likely will include the following responsibilities:
Understand sales goals, plan and execute daily/weekly workload to deliver department and store sales goals and guest engagement. Including planning food service transitions, revisions, sales plans, sampling, promotions and price change workload.
Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends).
Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.
Assess Food Service back of house, production areas, dining spaces and merchandising spaces to ensure food safety and proper inventory levels.
Walk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-up.
Follow all food safety requirements and cleaning routines, including monitoring and recording temperature sensitive food items, as outlined in Target's policies and procedures.
Validate and follow-up on team members' progress against department checklists and routines.
Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable).
Foster a productive relationship with your Starbucks district manager (if applicable), attend required in-store planning and business meetings and follow-up on key takeaways from their time in your store.
Ensure accurate in-stocks by placing store-initiated orders according to best practices.
Follow proper perishable inventory management procedures to ensure an accurate recording of inventory.
Make production quantity decisions just in time to ensure freshness, in-stocks, sales and profitability are achieved consistently.
Remain up-to-date on relevant trends and products to educate team members.
Participate in team hiring and onboarding processes.
At direction of your direct leader, establish clear goals and expectations and hold team members accountable to expectations.
In addition to Food Safety Manager Certification, complete all Starbucks and/or Pizza Hut training requirements and certifications.
Demonstrate a culture of ethical conduct, safety and compliance; lead your team to work in the same way and hold others accountable to this commitment.
Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
Lead and demonstrate a culture of executing all best practices; help close skill gaps through development, coaching and team interactions.
Model the execution of physical security processes in order to enhance the instore security culture.
Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.
If applicable, as a key carrier, follow all safe and secure training and processes.
Address all store emergency and compliance needs.
Access all areas of the building to respond to guest or team member issues.
Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local laws.
Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks.
Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.
Lead by thanking guests and let them know we're happy they chose to shop at Target.
All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a Food Service Team Leader. But, there are a few things you need from the get-go:
High school diploma or equivalent
Age 18 or older
Previous retail experience preferred, but not required
Strong interest and knowledge of the food service business
Ability to:
Lead and hold others accountable
Communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Work independently and as part of a team
Manage workload and prioritize tasks independently
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Welcoming and helpful attitude toward all guests and other team members
Effective communication skills
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Accurately handle cash register operations as needed
Climb up and down ladders as needed
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds
Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt and regular attendance necessary
Ability to work in an environment that could range from 34°F to -10°F as needed
Ability to work in spaces where common allergens may be handled or present
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Auto-ApplyDeli/Bakery Team Supervisor
Springfield, OH jobs
Why is Walmart America's leading grocery store? Our customers tell us one of the biggest reasons is our hard-working and happy-to-help fresh food and grocery associates. Join our food and grocery team and you will make important decisions about the quality of fruit and vegetables our customers eat and feed to their families.
* Work in our deli and you'll be on the frontlines of customer service--your smile can make the difference between a good shopping experience and a great one.
* In our bakery--you'll help a family have a great meal. You won't just decorate cakes--you'll help customers celebrate special moments.
* Work in our dry grocery department and you will ensure customers find the items they are looking for.
No matter which fresh food or grocery area you work in, there are similarities in all departments. These include detailed cleaning of the shelves and department, checking and maintaining temperature control, verifying dates, and disposing of lesser quality food products.
If you have a passion or experience with fresh food or grocery, this is the job for you.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Stocking Team Supervisor
Oregon, OH jobs
Stocking, backroom, and receiving associates work to ensure customers can find all the items they have on their shopping list. Depending on the shift you work, your job could include moving inventory in the backroom, unloading trucks, or helping customers while stocking shelves. From unloading trucks in the summer to filling ice cream in the freezer, this fast-paced job can be physically demanding.
It's like being paid to go the gym!At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Deli/Bakery Team Supervisor
Sandusky, OH jobs
Why is Walmart America's leading grocery store? Our customers tell us one of the biggest reasons is our hard-working and happy-to-help fresh food and grocery associates. Join our food and grocery team and you will make important decisions about the quality of fruit and vegetables our customers eat and feed to their families.
* Work in our deli and you'll be on the frontlines of customer service--your smile can make the difference between a good shopping experience and a great one.
* In our bakery--you'll help a family have a great meal. You won't just decorate cakes--you'll help customers celebrate special moments.
* Work in our dry grocery department and you will ensure customers find the items they are looking for.
No matter which fresh food or grocery area you work in, there are similarities in all departments. These include detailed cleaning of the shelves and department, checking and maintaining temperature control, verifying dates, and disposing of lesser quality food products.
If you have a passion or experience with fresh food or grocery, this is the job for you.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Online Order Filling Team Supervisor
Sandusky, OH jobs
Do you enjoy shopping? Online orderfillers and delivery associates get to do just that every day. Online orderfillers have the opportunity to shop for our customers and choose just the right apple, or select their favorite cereal. This position is extremely fast paced and is one that gets to spend time in all departments shopping for our customers and filling their online orders.
Order fillers and delivery associates also get to dispense orders to our customers and engage them in conversation throughout the dispensing process. The pace can be intense, especially in the evenings, on weekends, and during a holiday season. There are times when you have to juggle shopping for our online customers while stopping to help our in store customers.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Deli/Bakery Team Supervisor
Streetsboro, OH jobs
Why is Walmart America's leading grocery store? Our customers tell us one of the biggest reasons is our hard-working and happy-to-help fresh food and grocery associates. Join our food and grocery team and you will make important decisions about the quality of fruit and vegetables our customers eat and feed to their families.
* Work in our deli and you'll be on the frontlines of customer service--your smile can make the difference between a good shopping experience and a great one.
* In our bakery--you'll help a family have a great meal. You won't just decorate cakes--you'll help customers celebrate special moments.
* Work in our dry grocery department and you will ensure customers find the items they are looking for.
No matter which fresh food or grocery area you work in, there are similarities in all departments. These include detailed cleaning of the shelves and department, checking and maintaining temperature control, verifying dates, and disposing of lesser quality food products.
If you have a passion or experience with fresh food or grocery, this is the job for you.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
New Club Talent Team Member Experience Leader - Travel
Remote
A World-Class Team
BJ's Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.
We're a team built on purpose and opportunity. Join us and be part of something meaningful.
Why You'll Love Working at BJ's
At BJ's Wholesale Club, our team members are at the heart of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you grow, we grow.
Here's just some of what you can look forward to:
Weekly Pay: Get paid every week so that you can manage your money on your terms.
Free BJ's Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*
Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*
Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*
401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*
Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ's common stock at a 15% discount.*
*Eligibility requirements vary by position.
Job Summary
The Member Experience Leader - is responsible for assessing, teaching, and assisting the Assistant Club Managers of Member Experience (ACMMEs) for new clubs that have already completed the 6-week hub club training program. This role supports the ACMME in new clubs to fully prepare them to lead their teams, drive member experience excellence, and uphold BJ's operational, service, and compliance standards.
Working in close partnership with Club Managers, Regional Operations Leaders, HR Business Partners, and Corporate Training teams, the Trainer ensures a consistent and high-quality onboarding and development experience aligned with BJ's business goals and cultural values.
Key Responsibilities
Training and Development
Deliver structured leadership training with direct emphasis in Member Experience areas.
Facilitate in club training covering:
GOLD execution and member engagement
Frontline operations, Omni, Optical, Liquor, Gas, and HROC procedures
Compliance, food safety, and audit preparedness
Talent management, coaching, and team development
Business analytics, scheduling, and labor optimization
Assist ACMs and CMs in key events from club turnover to grand open:
Supply receiving
Department setup
Training of leads and team members
Assist with key tasks after Grand Opening
š Performance Coaching & Evaluation
Observe ACMMEs in action and provide targeted coaching aligned with KPIs and behavior expectations.
Track developmental milestones and certify readiness for independent role execution.
Identify knowledge or skill gaps and deliver reinforcement training.
Prepare detailed progress assessments and provide feedback to Club Managers and Regional Ops.
Program Development & Improvement
Collaborate with Learning & Development and Field Ops to continuously improve the training curriculum.
Update training materials to reflect policy changes, new systems (Tableau, MY WORK), or best practices.
Share insights and feedback to influence broader training strategy and club leadership effectiveness.
Cross-Functional Partnership
Serve as a liaison between training, HR, compliance, and operations teams.
Model inclusive leadership, ethical decision-making, and high-performance culture.
Assist with new club openings, pilot programs, or underperforming market interventions as needed.
Leadership Responsibilities
Model BJ's values and GOLD standards at all times.
Influence future leaders through mentorship and coaching.
Promote a growth mindset and continuous improvement culture.
Champion safety, service excellence, and operational discipline.
Qualifications
5+ years of BJ's or industry leadership experience, including multi-department or club-level oversight.
Deep expertise in club operations, member service, and leadership development.
Experience in delivering training or facilitating leadership workshops preferred.
Strong communication, presentation, and coaching skills.
High proficiency in Microsoft Office, MY WORK, LMS platforms, and performance reporting tools.
Current ServSafe certification (must maintain in good standing).
Working Conditions
100% travel weekly to clubs within the new club process is required.
On-the-floor leadership and training delivery in busy club environments.
May lift up to 30 lbs. and navigate temperature-varied areas.
Flexible availability across shifts, including early mornings and occasional weekends.
Occasional weekly travel to cover vacation weeks for others on New Club Talent Team hub club role
In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $84,000.00.
Auto-ApplyStocking Team Supervisor
Portsmouth, OH jobs
Stocking, backroom, and receiving associates work to ensure customers can find all the items they have on their shopping list. Depending on the shift you work, your job could include moving inventory in the backroom, unloading trucks, or helping customers while stocking shelves. From unloading trucks in the summer to filling ice cream in the freezer, this fast-paced job can be physically demanding.
It's like being paid to go the gym!At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Style Team Leader - West Chester, OH
Chesterville, OH jobs
The pay range per hour is $21.75 - $37.00
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at **********************************************
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT STYLE
A team of specialized consultants who understand what it means to meet our guests where they are at and deliver for them through strong operations, incredible guest experience and compelling visual merchandising presentations that inspire guests and build the basket.
The Style team is passionate about Apparel and Accessories (A&A), brings the energy of style to life with compelling in-store presentations that enable quick and easy self-discovery. They are welcoming and helpful in meeting guests needs on the sales floor and in the fitting room and have resources to provide assistance with outfitting, accessorizing and building the basket to drive top line sales.
At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Style Team Leader can provide you with the skills and experience of:
Guest service fundamentals and experience building a guest first culture on your team
Retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
Planning department(s) daily/weekly workload to support business priorities and deliver on sales goals
Leading a team of hourly team members; including skills in helping with selecting, developing, coaching, evaluating and retaining talent
As a Style Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:
Understand sales goals, plan daily/weekly workload at the direction of your direct leader, and execute the same to deliver on department and store sales goals and guest engagement; including merchandising, pricing workload, make changes to salesfloor merchandise displays, sales plans, events and promotions.
With direct leader guidance, lead a team of consultants who are knowledgeable and passionate about Apparel & Accessories by ensuring they are educated on our brands and assortment offerings.
Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
With direct leader guidance, lead the apparel backroom process, including sort, backroom organization, & replenishment of the salesfloor in support of replenishment, fulfillment & guest needs.
Plan and validate floorpad sets by ensuring visual merchandising guides, transitions, revisions, & sales plans are set accurately and teams are following remerchandising best practices as needed to support a guest ready floorpad.
Establish routines to ensure fitting rooms are welcoming, clean, and safe for our team members and guest.
Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends).
Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
Model the execution of physical security processes in order to enhance the instore security culture.
Support merchandise protection strategies across the total store, including storage and application as directed by best practices.
Model creating a welcoming experience by greeting guests & thanking our guests as you & your team are completing your daily tasks.
Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team member expectations to deliver the service standard.
Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
Lead by thanking guests and let them know we're happy they chose to shop at Target.
Addressing all store emergency and compliance needs
Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a Style Lead. But, there are a few skills you should have from the get-go:
High school diploma or equivalent
Must be at least 18 years of age or older
Previous retail experience preferred, but not required
Lead and hold others accountable
Learn and adapt to current technology needs
Work independently and as part of a team
Manage workload and prioritize tasks independently
Welcoming and helpful attitude toward all guests and other team members
Effective communication skills
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Accurately handle cash register operations as needed
Climb up and down ladders as needed
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise and fixtures up to 44 pounds without additional assistance from others.
Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Auto-ApplyEntertainment Team Supervisor
Norwalk, OH jobs
Do you enjoy helping customers figure out and find what they need? From every day needs to special occasions, customers need you to take them to that special product. As a sales associate in Apparel, Entertainment, Toys, Sporting Goods -- or any one of our dozens of departments -- you can make someone's day better.
You'll find that being a sales associate will keep you moving. It's up to you to keep your aisles neat and clean, work with multiple supervisors and fellow associates, stock shelves, and answer tricky questions -- you may even have to pitch in to help check out customers. The more you know about the store, the more successful you'll be.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com.
* The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.
Additional compensation includes annual or quarterly performance incentives.
Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
Style Team Leader - West Chester, OH
Olde West Chester, OH jobs
The pay range per hour is $21.75 - $37.00
Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at **********************************************
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
ALL ABOUT STYLE
A team of specialized consultants who understand what it means to meet our guests where they are at and deliver for them through strong operations, incredible guest experience and compelling visual merchandising presentations that inspire guests and build the basket.
The Style team is passionate about Apparel and Accessories (A&A), brings the energy of style to life with compelling in-store presentations that enable quick and easy self-discovery. They are welcoming and helpful in meeting guests needs on the sales floor and in the fitting room and have resources to provide assistance with outfitting, accessorizing and building the basket to drive top line sales.
At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of a Style Team Leader can provide you with the skills and experience of:
Guest service fundamentals and experience building a guest first culture on your team
Retail business fundamentals including: department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
Planning department(s) daily/weekly workload to support business priorities and deliver on sales goals
Leading a team of hourly team members; including skills in helping with selecting, developing, coaching, evaluating and retaining talent
As a Style Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:
Understand sales goals, plan daily/weekly workload at the direction of your direct leader, and execute the same to deliver on department and store sales goals and guest engagement; including merchandising, pricing workload, make changes to salesfloor merchandise displays, sales plans, events and promotions.
With direct leader guidance, lead a team of consultants who are knowledgeable and passionate about Apparel & Accessories by ensuring they are educated on our brands and assortment offerings.
Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
With direct leader guidance, lead the apparel backroom process, including sort, backroom organization, & replenishment of the salesfloor in support of replenishment, fulfillment & guest needs.
Plan and validate floorpad sets by ensuring visual merchandising guides, transitions, revisions, & sales plans are set accurately and teams are following remerchandising best practices as needed to support a guest ready floorpad.
Establish routines to ensure fitting rooms are welcoming, clean, and safe for our team members and guest.
Work a schedule that aligns to guest and business needs (this includes early morning, evening, overnight shifts and weekends).
Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
Model the execution of physical security processes in order to enhance the instore security culture.
Support merchandise protection strategies across the total store, including storage and application as directed by best practices.
Model creating a welcoming experience by greeting guests & thanking our guests as you & your team are completing your daily tasks.
Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team member expectations to deliver the service standard.
Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
Lead by thanking guests and let them know we're happy they chose to shop at Target.
Addressing all store emergency and compliance needs
Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if:
You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with.
You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times).
The good news is that we have some amazing training that will help teach you everything you need to know to be a Style Lead. But, there are a few skills you should have from the get-go:
High school diploma or equivalent
Must be at least 18 years of age or older
Previous retail experience preferred, but not
Lead and hold others accountable
Learn and adapt to current technology needs
Work independently and as part of a team
Manage workload and prioritize tasks independently
Welcoming and helpful attitude toward all guests and other team members
Effective communication skills
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Accurately handle cash register operations as needed
Climb up and down ladders as needed
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise and fixtures up to 44 pounds without additional assistance from others.
Flexible work schedule (e.g., nights, weekends and holidays); reliable and prompt attendance necessary.
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: ******************************** | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: ********************************
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Auto-Apply