The Culture At Starbucks

Information provided by the company
Let us give you the opportunity to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything. Join us and connect with something bigger, apply today!
Show More
At Starbucks, our mission is to inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time. Starbucks Technologists work to achieve this mission through the use of cutting-edge technology delivered to our partners, customers, stores, roasters, and global communities.
Show More
At Starbucks, our mission is to inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time. Starbucks Digital Platform CORE!
At Starbucks, our mission is to inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time. Starbucks Digital Platform Technologists work to achieve this mission by enhancing, extending, and retooling our platform both incrementally and at times in leaps and bounds to meet the needs of our fellow partners, customers, stores, roasters, and global communities.
Show More
At Starbucks, our mission is to inspire and nurture the human spirit - one person, one cup, and one neighborhood at a time. Starbucks Technologists enable the mission by using technology to amplify the human connection.

Starbucks Overview

Starbucks is an international chain of restaurants that retails handcrafted coffee, tea, and fresh food items. With 23,132 stores in 65 countries and territories, Starbucks locations serve hot and cold drinks, whole-bean coffee, microground instant coffee, espresso, caffe latte, full-leaf teas, evolution fresh juices, pastries, and snacks. Most stores also sell pre-packaged food items, hot and cold sandwiches, and items such as mugs and tumblers. The stores also offer a variety of beers, wines, and appetizers, and markets books, music, and film. Some of the company's products are seasonal or specific to the locality of the store. Starbucks-brand coffee, ice cream, and bottled cold coffee drinks are also sold at grocery stores. Starbucks was founded by Orin Smith in October 1971 and is based in Seattle, Washington.
The staff at Starbucks come from unusually diverse demographic backgrounds. The company is 62.6% female and 42.0% ethnic minorities. Despite its diversity in other areas, Starbucks employees are noticeably lacking in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 89.0%. Employees seem to enjoy working in an otherwise diverse workplace that is dominated by members of the Democratic Party. Starbucks has great employee retention with staff members usually staying with the company for 3.7 years. The average employee at Starbucks makes $27,600 per year. Pay at Starbucks is significantly lower than some of its highest paying competitors, like Vudu, Gap, and Jamba, which pay $74,416, $38,929, and $38,794, respectively.
Starbucks is an industry leader with 349,000 employees and an annual revenue of $23.5B that is headquartered in Seattle, WA.

The Organization’s Mission

To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.

Industry

Coffee Shop

Revenue

$23.5B

Employees

349,000

Founded in

1971

Headquarters

Seattle, WA

Website

www.starbucks.com

Organization Type

Public

Is This Your Company?

Starbucks Employee Reviews

Zippia Official Logo

4.0

Zippia UserMay 2022

4.0

Zippia Official LogoZippia UserMay 2022

What Do You Like About Working There?

Positive work environment and great coworkers

What DON'T You Like About Working There?

Bad management

What Are Your Favorite Benefits/Perks?

Free drinks everyday
Zippia Official Logo

4.0

Zippia UserApril 2022

4.0

Zippia Official LogoZippia UserApril 2022

What Do You Like About Working There?

Always connecting and talking to people

What DON'T You Like About Working There?

Strict/limiting dress code

What Are Your Favorite Benefits/Perks?

Gym membership discount
Zippia Official Logo

4.0

Zippia UserMarch 2022

4.0

Zippia Official LogoZippia UserMarch 2022

What Do You Like About Working There?

I enjoyed my coworkers and interacting with some of the customers.

What DON'T You Like About Working There?

I didn’t like how hectic it got sometimes and that’s pretty much the only negative thing. I also hated dealing with customers that had bad attitudes or were problematic.
Zippia Official Logo

2.0

Zippia UserMarch 2022

2.0

Zippia Official LogoZippia UserMarch 2022

What Do You Like About Working There?

Got a lot of benefits to work there

What DON'T You Like About Working There?

the scheduling, the managerial system

What Are Your Favorite Benefits/Perks?

free coffee
Zippia Official Logo

5.0

Zippia UserMarch 2022

5.0

Zippia Official LogoZippia UserMarch 2022

What Do You Like About Working There?

Partnership, Most Excellent Customer Service

What DON'T You Like About Working There?

Short Shifts

What Are Your Favorite Benefits/Perks?

The consistency of being constantly being able to learn something new. With much room to grow!
Anonymous review of Starbucks

Do you work at Starbucks? Rate Starbucks as an Employer.

How would you rate working at Starbucks?

Work at Starbucks? Share your experience anonymously.

What do you like about working for Starbucks?

The Team At Starbucks

  • Kevin Johnson (CEO / President)
  • Gordon Bowker (Founder)
  • Howard Schultz (Founder & Executive Chairman)
  • Jerry Baldwin (Founder)
  • Zev Siegl (Founder)

Starbucks Company Rankings

Starbucks is ranked #77 on the Best Hospitality Companies to Work For in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Starbucks Salaries

How much does Starbucks pay?
The national average salary for a Starbucks employee in the United States is $27,600 per year. Employees in the top 10 percent can make over $40,000 per year, while employees at the bottom 10 percent earn less than $19,000 per year.
9.3
Salary Score
Want to know more?
Average Employee Earnings

Starbucks Salaries By Job Title

The average employee at Starbucks earns a yearly salary of $27,600 per year, but different jobs can earn drastically different salaries. The higher paying positions at Starbucks include Partner, Team Leader, Store Manager, and HMS Host. A typical Partner salary at Starbucks is $155,099 per year. To get a better sense of the salaries at Starbucks, other roles such as Barista and Sales Associate can be considered as well. For comparison, the title Barista at Starbucks earns $25,065 per year.
Title
ascdesc
Average Salarydesc
Partner
Salary Range107k - 224k$155k$155,099
Team Leader
Salary Range49k - 91k$67k$66,943
Store Manager
Salary Range33k - 45k$39k$38,844
HMS Host
Salary Range30k - 39k$35k$34,897
Shift Manager
Salary Range26k - 32k$29k$28,985
Shift Supervisor
Salary Range25k - 32k$29k$28,748
Cashier
Salary Range24k - 29k$27k$27,070
Sales Associate
Salary Range23k - 29k$27k$26,542
Barista
Salary Range22k - 27k$25k$25,065
$22k
$224k

Jobs from similar companies

Starbucks Careers

On average, employees at Starbucks stay with the company for 3.7 years. Employees most commonly join Starbucks after leaving McDonald's. When they leave Starbucks, they most frequently get their next job at Walmart.

Average Length of Employment

2.2 years

Top Employers Before Starbucks

Top Employers After Starbucks

Jobs from similar companies

Starbucks Employee Demographics

9.5
Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

Genders

Male

37.4 %

Female

62.6 %

Ethnicity

White

58.0 %

Hispanic or Latino

21.1 %

Black or African American

10.2 %

Foreign Languages Spoken

Spanish

58.8 %

French

10.5 %

German

4.1 %
See More About Starbucks Demographics

Jobs from companies you might like

Starbucks Employees Education

Of the 349,000 employees at Starbucks, 13.8% attended Arizona State University. Employees at Starbucks most frequently majored in Business, and most employees’ highest level of education is a Bachelors.

Schools

Arizona State University

13.8 %

University of Washington

8.5 %

California State University - San Bernardino

7.5 %

Majors

Business

19.9 %

Psychology

11.3 %

Communication

6.8 %

Degrees

Bachelors

47.0 %

High School Diploma

24.8 %

Associate

18.6 %

Do you Work At Starbucks?

Help us make this company more transparent.

Starbucks Employee Political Affiliation

Starbucks employees are most likely to be members of the Democratic Party. The largest donation made to a political party by a Starbucks employee was by Paula Boggs. Paula Boggs donated $98,870 to the Democratic Party.

Parties

Democratic Party

89.8 %
-

Republican Party

9.3 %
-

Libertarian Party

0.4 %
-

Minnesota Democratic–Farmer–Labor Party

0.1 %
-

Employee Political Donations

NameJob TitlePartyDonation
Paula BoggsExecutiveDemocratic Party$98,870
Rossann WilliamsPresidentDemocratic Party$33,400
Howard SchultzExecutiveDemocratic Party$26,150
Orin SmithChief Executive OfficerDemocratic Party$25,000
Lucy HelmExecutive Vice PresidentDemocratic Party$24,274
AMY CredeResource ManagerDemocratic Party$10,530
Peter GibbonsExecutive Vice PresidentRepublican Party$10,000
Daniel BergerCorporate CounselDemocratic Party$8,846
Lori PunkeDirectorRepublican Party$8,500
James RothAcademic Affairs DirectorDemocratic Party$6,400
Show More

Starbucks Employment Videos

Starbucks Financial Performance

9.0
Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Revenue

> $1B

Founded in

1971

Organization type

Public

Starbucks Financing Rounds

DateAmountSecurity Type
Oct 10, 2018$900,000,000Post Ipo Equity

How Would You Rate The Company Culture Of Starbucks?

Have you worked at Starbucks? Help other job seekers by rating Starbucks.

Starbucks Subsidiaries

Subsidiaries to Starbucks include Seattle Coffee Co. and Teavana. Employees at the parent company, Starbucks, earn $27,600. In comparison, the salaries at Seattle Coffee Co. and Teavana are $44,305 and $37,948.
Company
ascdesc
Average Salarydesc

Seattle Coffee Co.

Salary Range31k - 63k$44k$44,305

Teavana

Salary Range25k - 56k$38k$37,948
$25k
$63k

Starbucks Competitors

Based on our research, similar companies to Starbucks are Vudu, Gap, and Jamba. The wages at Vudu average higher than the other similar companies, where the median salary is $74,416 per year. The employees at Gap earn an average yearly salary of $38,929 per year, and the salaries at Jamba average $38,794 per year.
Companydesc
Average Salarydesc
Vudu
Salary Range52k - 105k$74k$74,416
Gap
Salary Range27k - 55k$39k$38,929
Jamba
Salary Range26k - 56k$39k$38,794
Teavana
Salary Range25k - 56k$38k$37,948
Urban Outfitters
Salary Range24k - 55k$37k$36,885
Caribou Coffee
Salary Range26k - 48k$36k$35,973
Ben & Jerry's
Salary Range24k - 45k$33k$33,292
P.f. Chang's China Bistro
Salary Range24k - 44k$33k$32,582

It's A Grind Coffee House

Salary Range23k - 44k$32k$32,183

The Coffee Bean & Tea Leaf

Salary Range23k - 41k$31k$31,184
$19k
$105k

Frequently Asked Questions about Starbucks

When was Starbucks founded?

Starbucks was founded in 1971.

How many Employees does Starbucks have?

Starbucks has 349,000 employees.

How much money does Starbucks make?

Starbucks generates $23.5B in revenue.

What industry is Starbucks in?

Starbucks is in the coffee shop industry.

What is Starbucks's mission?

Starbucks's mission statement is "To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time."

What type of company is Starbucks?

Starbucks is a public company.

Who are Starbucks's competitors?

Starbucks competitors include Wendy's, Vudu, Krispy Kreme, Gap, KFC, P.f. Chang's China Bistro, Jamba, Red Robin, Chick-fil-A, The Coffee Bean & Tea Leaf, Caribou Coffee, Urban Outfitters, Ben & Jerry's, Dunkin' Donuts, Burger King, Teavana, It's A Grind Coffee House, Argo Tea, Dutch Bros Coffee, Cosi.

Who works at Starbucks?

Kevin Johnson (CEO / President)

Gordon Bowker (Founder)

Howard Schultz (Founder & Executive Chairman)

Show More

Are You An Executive, HR Leader, Or Brand Manager At Starbucks?

Claiming and updating your company profile on Zippia is free and easy.

Starbucks FAQs

Does Starbucks drug test?

No, Starbucks does not drug test employees before hire or during employment with any consistency or frequency. However, like many other companies, Starbucks considers itself a drug-free workplace. If the company suspects an employee is under the influence while working, it may ask that employee to take a drug test.

Learn more about this question

Does Starbucks hire felons?

Yes, Starbucks does hire felons. Starbucks conducts background checks on all employees, and will review any felony convictions found on a case-by-case basis. The company will consider the specific felony and the length of time since the conviction when deciding whether or not to hire a felon.

Learn more about this question

How do you answer, "Why are you interested in working for Starbucks"?

You should answer the question, "Why are you interested in working for Starbucks?" by focusing on your desire to provide customers with a quality cafe experience, as well as any passion you have for Starbucks and its products. The company recommends candidates familiarize themselves with its values.

Some specific examples of how to answer this question include:

  • Starbucks aims to inspire and nurture the human spirit, one person and one cup of coffee at a time

  • Starbucks has created a culture of inclusion and warmth, where diverse voices are welcomed and encouraged

  • You want to work for a company that aims to reduce its carbon footprint and environmental impact

  • You love Starbucks, its coffee, and other products (perhaps mention your favorite items)

Learn more about this question

How do you write a cover letter for a job at Starbucks?

You should write a cover letter for a job at Starbucks by highlighting your passion for providing a quality and enjoyable dining experience for customers, as well as any experience you have with food or customer service.

For management and supervisor positions, a cover letter should focus on leadership and conflict resolution skills. Some examples of what to highlight are:

  • Proven ability to juggle both administrative and personnel responsibilities

  • Ability to perform well under pressure

  • Experience dealing with upset customers and employees

For barista positions, some examples of what to mention in a cover letter for Starbucks include:

  • Ability to thrive in a fast-paced environment

  • Strong attention to detail

  • Comfortable multitasking

  • Any experience in a cafe or bakery environment

Learn more about this question

How old do you have to be to work at Starbucks?

You have to be at least 16 years old to work at Starbucks. In some instances, Starbucks may be willing to hire a person as young as 14 years old, though this is done on a case-by-case basis.

While most entry-level and barista positions at Starbucks only require you to be 16 years old, you will need to be at least 18 years old for any management or supervisor positions.

Learn more about this question

What benefits does Starbucks offer?

The benefits offered by Starbucks are comprehensive and competitive, including employee discounts, flexible schedules, and healthcare. The benefits offered may vary depending on whether an employee is full- or part-time.

Some of the benefits offered to all employees at Starbucks include:

  • Paid time off, including paid holidays

  • Competitive pay, plus tips

  • Store discounts

  • Commuter benefits

  • Free coffee

  • Growth opportunities

  • Recognition and bonus programs

  • Free Spotify subscription

  • Discounts to select external vendors

Some of the benefits that may only be offered to full-time employees at Starbucks include:

  • Health insurance

  • Dental insurance

  • Vision insurance

  • Health care and dependent care reimbursement accounts

  • Life insurance

  • Accidental death and dismemberment insurance

  • Disability insurance

  • Parental leave

  • Retirement plans, including 401(k) with matching company contributions

  • Family expansion reimbursement

  • Tuition coverage and reimbursement

  • Caring Unites Partners fund (provides financial assistance during crises and emergencies)

  • Access to backup care assistance through Care.com

Learn more about this question

What is the dress code at Starbucks?

The dress code at Starbucks is mostly casual and encourages employees to express their personal style. However, employees are required to wear a company-issued green apron and are prohibited from wearing any clothing items that may clash with the apron. Approved colors are black, gray, navy, brown, and white.

The dress code at Starbucks also prohibits certain clothing items for both appearance and safety reasons, including:

  • Sweatpants

  • Yoga pants

  • Jewelry

  • T-shirts

  • Hoodies

  • Open-toed shoes

  • Heels

  • Baseball hats (except for Starbucks-issued ones)

Some of the clothing items allowed by the dress code at Starbucks include:

  • Blouses

  • Collared shirts (button-up and polo)

  • Turtlenecks

  • Henley shirts

  • Jeans

  • Slacks

  • Khaki pants

  • Skirts (past the knee)

  • Shorts

  • Sneakers

  • Fedoras

  • Bowler hats

  • Beanies

The dress code does not prohibit tattoos, piercings, or hairstyles, as long as they are not offensive or vulgar. However, tattoos on the face and neck are not allowed, and the dress code only allows for ear piercings and a small, modest nose ring. Additional standards may be enforced for food safety.

Learn more about this question

What is the hiring process for Starbucks?

The hiring process for Starbucks is similar for all positions, involving an application and an interview. The specific questions and focus of the interview phase depend on the role a person has applied for. The entire hiring process for Starbucks tends to take between one and three weeks for all positions.

The first step for all positions is to submit an application and resume, which can be done online or in-store. After this, an HR recruiter will conduct a phone screen interview with qualified applicants, to be followed by an interview with a store or district manager.

For store manager applicants, the interview phase may also include a group interview with store managers from other locations, as well as a district manager.

The interviews for store manager and supervisor roles generally focus on leadership qualities, as well as situational questions. An example of the type of questions asked is, "Tell us about a time you had to multitask at work, and how you handled that situation."

The interviews for barista positions are generally more focused on customer service and a candidate's interest in Starbucks. An example of the type of question asked is, "How would you handle a customer who complains their order is wrong?"

Learn more about this question

Search For Jobs

0 selections
0 selections

Zippia gives an in-depth look into the details of Starbucks, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Starbucks. The employee data is based on information from people who have self-reported their past or current employments at Starbucks. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Starbucks. The data presented on this page does not represent the view of Starbucks and its employees or that of Zippia.

Starbucks may also be known as or be related to Starbucks and Starbucks Corporation.