Working At Starbucks

No, Starbucks does not drug test employees before hire or during employment with any consistency or frequency. However, like many other companies, Starbucks considers itself a drug-free workplace. If the company suspects an employee is under the influence while working, it may ask that employee to take a drug test.

Yes, Starbucks does hire felons. Starbucks conducts background checks on all employees, and will review any felony convictions found on a case-by-case basis. The company will consider the specific felony and the length of time since the conviction when deciding whether or not to hire a felon.

You should answer the question, "Why are you interested in working for Starbucks?" by focusing on your desire to provide customers with a quality cafe experience, as well as any passion you have for Starbucks and its products. The company recommends candidates familiarize themselves with its values.

Some specific examples of how to answer this question include:

• Starbucks aims to inspire and nurture the human spirit, one person and one cup of coffee at a time

• Starbucks has created a culture of inclusion and warmth, where diverse voices are welcomed and encouraged

• You want to work for a company that aims to reduce its carbon footprint and environmental impact

• You love Starbucks, its coffee, and other products (perhaps mention your favorite items)

You should write a cover letter for a job at Starbucks by highlighting your passion for providing a quality and enjoyable dining experience for customers, as well as any experience you have with food or customer service.

For management and supervisor positions, a cover letter should focus on leadership and conflict resolution skills. Some examples of what to highlight are:

• Proven ability to juggle both administrative and personnel responsibilities

• Ability to perform well under pressure

• Experience dealing with upset customers and employees

For barista positions, some examples of what to mention in a cover letter for Starbucks include:

• Ability to thrive in a fast-paced environment

• Strong attention to detail

• Comfortable multitasking

• Any experience in a cafe or bakery environment

You have to be at least 16 years old to work at Starbucks. In some instances, Starbucks may be willing to hire a person as young as 14 years old, though this is done on a case-by-case basis.

While most entry-level and barista positions at Starbucks only require you to be 16 years old, you will need to be at least 18 years old for any management or supervisor positions.

The benefits offered by Starbucks are comprehensive and competitive, including employee discounts, flexible schedules, and healthcare. The benefits offered may vary depending on whether an employee is full- or part-time.

Some of the benefits offered to all employees at Starbucks include:

• Paid time off, including paid holidays

• Competitive pay, plus tips

• Store discounts

• Commuter benefits

• Free coffee

• Growth opportunities

• Recognition and bonus programs

• Free Spotify subscription

• Discounts to select external vendors

Some of the benefits that may only be offered to full-time employees at Starbucks include:

• Health insurance

• Dental insurance

• Vision insurance

• Health care and dependent care reimbursement accounts

• Life insurance

• Accidental death and dismemberment insurance

• Disability insurance

• Parental leave

• Retirement plans, including 401(k) with matching company contributions

• Family expansion reimbursement

• Tuition coverage and reimbursement

• Caring Unites Partners fund (provides financial assistance during crises and emergencies)

• Access to backup care assistance through Care.com

The dress code at Starbucks is mostly casual and encourages employees to express their personal style. However, employees are required to wear a company-issued green apron and are prohibited from wearing any clothing items that may clash with the apron. Approved colors are black, gray, navy, brown, and white.

The dress code at Starbucks also prohibits certain clothing items for both appearance and safety reasons, including:

• Sweatpants

• Yoga pants

• Jewelry

• T-shirts

• Hoodies

• Open-toed shoes

• Heels

• Baseball hats (except for Starbucks-issued ones)

Some of the clothing items allowed by the dress code at Starbucks include:

• Blouses

• Collared shirts (button-up and polo)

• Turtlenecks

• Henley shirts

• Jeans

• Slacks

• Khaki pants

• Skirts (past the knee)

• Shorts

• Sneakers

• Fedoras

• Bowler hats

• Beanies

The dress code does not prohibit tattoos, piercings, or hairstyles, as long as they are not offensive or vulgar. However, tattoos on the face and neck are not allowed, and the dress code only allows for ear piercings and a small, modest nose ring. Additional standards may be enforced for food safety.

The hiring process for Starbucks is similar for all positions, involving an application and an interview. The specific questions and focus of the interview phase depend on the role a person has applied for. The entire hiring process for Starbucks tends to take between one and three weeks for all positions.

The first step for all positions is to submit an application and resume, which can be done online or in-store. After this, an HR recruiter will conduct a phone screen interview with qualified applicants, to be followed by an interview with a store or district manager.

For store manager applicants, the interview phase may also include a group interview with store managers from other locations, as well as a district manager.

The interviews for store manager and supervisor roles generally focus on leadership qualities, as well as situational questions. An example of the type of questions asked is, "Tell us about a time you had to multitask at work, and how you handled that situation."

The interviews for barista positions are generally more focused on customer service and a candidate's interest in Starbucks. An example of the type of question asked is, "How would you handle a customer who complains their order is wrong?"