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Starbucks Overview

Coffee Shop
Founded In
Organization Type
Starbucks is an international chain of restaurants that retails handcrafted coffee, tea, and fresh food items. With 23,132 stores in 65 countries and territories, Starbucks locations serve hot and cold drinks, whole-bean coffee, microground instant coffee, espresso, caffe latte, full-leaf teas, evolution fresh juices, pastries, and snacks. Most stores also sell pre-packaged food items, hot and cold sandwiches, and items such as mugs and tumblers. The stores also offer a variety of beers, wines, and appetizers, and markets books, music, and film. Some of the company's products are seasonal or specific to the locality of the store. Starbucks-brand coffee, ice cream, and bottled cold coffee drinks are also sold at grocery stores. Starbucks was founded by Orin Smith in October 1971 and is based in Seattle, Washington.
The staff at Starbucks come from unusually diverse demographic backgrounds. The company is 62.6% female and 42.0% ethnic minorities. Despite its diversity in other areas, Starbucks employees are noticeably lacking in political diversity. It has an unusually high proportion of employees who are members of the Democratic Party, at 88.0%. Employees seem to enjoy working in an otherwise diverse workplace that is dominated by members of the Democratic Party. Starbucks has great employee retention with staff members usually staying with the company for 3.8 years. The average employee at Starbucks makes $28,083 per year. In comparison, some of its highest paying competitors, like Peet's Coffee, Caribou Coffee, and PJ's Coffee, pay $40,611, $39,310, and $37,776, respectively.
Starbucks is an industry leader with 349,000 employees and an annual revenue of $32.3B that is headquartered in Seattle, WA.

The Organization’s Mission

To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.


Employee Reviews

Based On 174 Ratings

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Job Openings
19,915 Positions
Average Salary
$28,083 yearly

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Starbucks Employee Reviews

Employee Reviews

Based On 174 Ratings

Work At Starbucks? Share Your Experience
Employee Reviews
May 2023

Starbucks coffee company counter service


How to make coffee


Salary and monthly bonus early bonus Eid bouns

May 2023

The networking and Great relationships


Sometimes it is hard to get hours. The company seems to be prioritizing anyone but their employees.


Free Caffeine and ASU tuition coverage.

Apr 2023

I love the fast paced environment, learning about the regulars, making peoples days, the free drinks and food, health benefits and decent pay for a part-time job! They offer free college from Arizona State University, free therapy etc.


Sometimes (depending on the store manager and district manager) the culture sucks, morale is down, and tension exists. But if you find a good store, it will be awesome. I don't like the fact they started hiring so many people and cutting everyone's hours. You have to make 21hrs to keep insurance and free college. You cant do full time, even as a shift supervisor, you have to get the DM to approve. Theyre very selective about who moves up to management, it can take a long time or short time, depending on you and where you're located.


The health insurance, decent pay for part-time, free coffee and food, 30% discount on all products, straightforward and easy routines.

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Salary and Benefits
Work Environment
Diversity and Inclusion
Career Opportunities

The Culture At Starbucks

Information provided by the company

The Team At Starbucks

Key People
Howard D. Schultz
Gordon Bowker
Jerry Baldwin
Zev Siegl

Starbucks Rankings

Starbucks is ranked #96 on the Best Hospitality Companies to Work For in America list. Zippia's Best Places to Work lists provide unbiased, data-based evaluations of companies. Rankings are based on government and proprietary data on salaries, company financial health, and employee diversity.

Read more about how we rank companies.

Starbucks Salaries

Salary Score
The national average salary for a Starbucks employee in the United States is $28,083 per year. Employees in the top 10 percent can make over $50,000 per year, while employees at the bottom 10 percent earn less than $15,000 per year.
Average Starbucks Salary
$28,083 yearly
Updated March 16, 2023

Starbucks Diversity

Diversity Score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce.

Research Summary. Using a database of 30 million profiles, Zippia estimates demographics and statistics for Starbucks. Our estimates are verified against BLS, Census, and current job openings data for accuracy. After extensive research and analysis, Zippia's data science team found that:

  • Starbucks has 349,000 employees.

  • 63% of Starbucks employees are women, while 37% are men.

  • The most common ethnicity at Starbucks is White (58%).

  • 21% of Starbucks employees are Hispanic or Latino.

  • 10% of Starbucks employees are Black or African American.

  • The average employee at Starbucks makes $28,083 per year.

  • Starbucks employees are most likely to be members of the democratic party.

  • On average, employees at Starbucks stay with the company for 3.8 years.

Starbucks Office Locations

Starbucks is headquartered in Seattle, WA

Biggest Starbucks Locations

RankCityJob CountAvg. Salary
1New York, NY993$29,216
2Houston, TX336$26,598
3Dallas, TX229$26,538
4Los Angeles, CA213$30,759
5San Antonio, TX213$27,016
6Chicago, IL197$26,968
7San Diego, CA136$30,450
8Philadelphia, PA110$27,763
9San Jose, CA91$30,932
10Phoenix, AZ62$28,850

Videos About Working At Starbucks

Starbucks Financial Performance

Performance Score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

Starbucks Annual Revenue


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Highest Paying Starbucks Competitors

Based on our research, similar companies to Starbucks are Peet's Coffee, Caribou Coffee, and PJ's Coffee. The wages at Peet's Coffee average higher than the other similar companies, where the median salary is $40,611 per year. The employees at Caribou Coffee earn an average yearly salary of $39,310 per year, and the salaries at PJ's Coffee average $37,776 per year.

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Starbucks FAQs

When Was Starbucks Founded?

Starbucks was founded in 1971.

How Many Employees Does Starbucks Have?

Starbucks has 349,000 employees.

How Much Money Does Starbucks Make?

Starbucks generates $32.3B in revenue.

What Industry Is Starbucks In?

Starbucks is in the coffee shop industry.

What Is Starbucks's Mission?

Starbucks's mission statement is "To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time."

What Type Of Company Is Starbucks?

Starbucks is a public company.

Who Are Starbucks's Competitors?

Starbucks competitors include The Coffee Bean & Tea Leaf, Caribou Coffee, Dunkin' Donuts, Burger King, Teavana, BIGGBY COFFEE, It's A Grind Coffee House, Dutch Bros Coffee, PJ's Coffee, Peet's Coffee, Scooter's Coffee, Panera Bread, HMSHost, McDonald's, Cafe Services.

Who Works At Starbucks?

Howard D. Schultz (CEO / President)

Gordon Bowker (Founder)

Jerry Baldwin (Founder)

Zev Siegl (Founder)

Does Starbucks Hire Felons?

Yes, Starbucks does hire felons. Starbucks conducts background checks on all employees, and will review any felony convictions found on a case-by-case basis. The company will consider the specific felony and the length of time since the conviction when deciding whether or not to hire a felon.

How Do You Answer, "Why Are You Interested In Working For Starbucks"?

You should answer the question, "Why are you interested in working for Starbucks?" by focusing on your desire to provide customers with a quality cafe experience, as well as any passion you have for Starbucks and its products. The company recommends candidates familiarize themselves with its values.

How Do You Write A Cover Letter For A Job At Starbucks?

You should write a cover letter for a job at Starbucks by highlighting your passion for providing a quality and enjoyable dining experience for customers, as well as any experience you have with food or customer service.

How Long Does Starbucks Take To Hire?

The hiring process at Starbucks takes about seven days. For most positions, the basic steps include:

  • In-store or online application form

  • Phone screening

  • In-person interview

  • In some cases, a second interview may be required

How Long Does A Starbucks Background Check Take?

A background check for Starbucks takes two to five days. Starbucks will conduct background checks on all of its employees once they have accepted an offer of employment. The results of the background check typically dictate whether or not you are cleared to start orientation with the company.

How Much Does Starbucks Spend On Advertising?

Starbucks spends billions of dollars every year on advertising. For example, in 2020 the sneaker company spent $2.57 billion on advertising and promotions. Starbucks is one of the biggest and most well-known coffee brands in the world, so it is no surprise that they spend billions every year promoting their brand, products, and services.

How Old Do You Have To Be To Work At Starbucks?

You have to be at least 16 years old to work at Starbucks. In some instances, Starbucks may be willing to hire a person as young as 14 years old, though this is done on a case-by-case basis.

How To Quit Starbucks

To quit Starbucks, inform your manager of your intention to leave and provide at least two weeks' notice if possible. You may need to complete an exit interview and return any company property, such as a uniform or equipment. It's also a good idea to express gratitude for the opportunity and leave on good terms to maintain positive professional relationships.

Starbucks Company Values

Starbucks' company values are:

  • Creating a culture of warmth and belonging. Starbucksplaces high value on giving their customers an exceptional food and coffee experience. It seeks to make sure that all guests feel welcome and that the environment is hospitable for all. It also seeks to have both its employees and customers feel a sense of belonging.

  • Acting with courage, challenging the status quo. Starbucks focuses on taking calculated risks, actions that require courage, and taking on challenges to buck the status quo and improve the company as a whole, as well as the customer experience.

  • Being present. Starbucks places value on being present in each moment and connecting with customers on a deep and personal level. It encourages all employees to use active listening skills to truly understand the customers' needs and wants. It believes being attentive is the ultimate key to forming strong relationships.

  • Embracing diversity. Starbucks emphasizes its commitment to inclusion, diversity, and equity. It believes that incorporating a wide range of perspectives and backgrounds into its corporate culture is a formula for prosperous success that includes all employees and customers, regardless of identifiers.

  • Delivering exceptional customer service.Starbucksplaces high value on giving their customers an exceptional experience by going above and beyond to fulfill the wants and needs of each individual customer. It starts by making the environment of every Starbucks location a place that welcomes all.

  • Creating sustainable practices. The company is committed to having a positive impact on the world. It demonstrates this commitment through its sustainable products and operations practices, both of which seek to minimize environmental impacts and promote sustainability to the masses. It also endorses fair coffee trade practices.

What Is The Hiring Process For Starbucks?

The hiring process for Starbucks is similar for all positions, involving an application and an interview. The specific questions and focus of the interview phase depend on the role a person has applied for. The entire hiring process for Starbucks tends to take between one and three weeks for all positions.

What To Wear To A Starbucks Interview

You should wear business casual clothing to a Starbucks interview. This means khaki pants, a button-up shirt, or a conservative skirt or simple dress, instead of a suit, pants suit, or a fancy dress.

What To Wear To A Starbucks Interview?

You should wear professional business attire to an interview at Starbucks. The most important thing to consider when dressing for a job interview is that your look should be polished and professional regardless of what type of position you are seeking.

Who Owns Starbucks?

Institutional Investors own Starbucks. The top shareholders include:

  • The Vanguard Group, Inc (8.44%)

  • BlackRock Fund Advisors (4.48%)

  • SSgA Funds Management Inc (4.03%)

  • Geode Capital Management LLC (1.81%)

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Zippia gives an in-depth look into the details of Starbucks, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Starbucks. The employee data is based on information from people who have self-reported their past or current employments at Starbucks. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Starbucks. The data presented on this page does not represent the view of Starbucks and its employees or that of Zippia.

Starbucks may also be known as or be related to Starbucks and Starbucks Corporation.