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Starbucks CEO and executives

Executive Summary. Based on our data team's research, Howard D. Schultz is the Starbucks's CEO. Starbucks has 349,000 employees, of which 181 are in a leadership position.
Here are further demographic highlights of the leadership team:
  • The Starbucks executive team is 52% female and 48% male.
  • 63% of the management team is White.
  • 12% of Starbucks management is Hispanic or Latino.
  • 11% of the management team is Black or African American.
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Name & TitleBio
Howard D. Schultz

CEO

Howard D. Schultz's LinkedIn

Gordon Bowker

Founder

Jerry Baldwin

Founder

Zev Siegl

Founder

John Culver

Group President, North America and Chief Operating Officer

John Culver's LinkedIn

Andy Adams

Senior Vice President

Andy Adams's LinkedIn

Belinda Wong

Chief Executive Officer of Starbucks China

Belinda Wong's LinkedIn

Brady Brewer

Chief Marketing Officer & Executive Vice President

Brady Brewer's LinkedIn

Hans Melotte

Executive Vice President

Hans Melotte's LinkedIn

Jill L. Walker

Senior Vice President

Jill L. Walker's LinkedIn

As senior vice president, Corporate Financial Services, and chief accounting officer, Jill Walker is responsible for overseeing business integration and improvement activities, developing expertise through shared services and ensuring the integrity of internal and external financial reporting. She is part of the executive finance leadership team, reporting directly to the Starbucks chief financial officer, Patrick Grismer.

Jill began her career at Starbucks in 2000 in the Accounting organization and has held a number of accounting, financial reporting and finance roles for corporate, retail and supply chain functions.

Originally from New Jersey, Jill was an audit manager with KPMG LLP prior to moving to Seattle and joining Starbucks. Although her background was rooted in the financial services industry, Jill’s years with Starbucks has provided countless opportunities to learn and lead through cross-functional projects spanning multiple countries and functions. Throughout her tenure, she has been a champion for partner (employee) development and high-performance standards while evolving teams to support business needs.

She received her Bachelor of Science in Accountancy with honors from The College of New Jersey and is a certified public accountant, also in the State of New Jersey. Jill and her husband, Scott, have been longtime advocates and supporters of wildlife conservation and regularly travel to see endangered species in their natural habitats. Jill proudly serves on the board of directors for Woodland Park Zoo, a preeminent conservation institution in Seattle, and is currently the Board’s Treasurer and Business and Finance Committee Chair. She also serves on the Zoo’s Audit Committee. Previously, Jill has served as Treasurer for The Starbucks Foundation.

Her favorite Starbucks beverages are the Chai Tea Latte and Green Tea Latte, both made with coconut milk.

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Starbucks founders

Name & TitleBio
Howard D. Schultz

CEO

Howard D. Schultz's LinkedIn

Gordon Bowker

Founder

Jerry Baldwin

Founder

Zev Siegl

Founder

Starbucks board members

Name & TitleBio
Howard D. Schultz

CEO

Howard D. Schultz's LinkedIn

Belinda Wong

Chief Executive Officer of Starbucks China

Belinda Wong's LinkedIn

Kevin R. Johnson

Board Member

Kevin R. Johnson's LinkedIn

Kevin R. Johnson (born October 9, 1960) is an American businessman and software engineer who has been the president and chief executive officer (CEO) of Starbucks Coffee Company since 2017. Succeeding Howard Schultz as CEO, Johnson previously served as the company's president and chief operating officer from 2015 to 2017.

Mellody Louise Hobson

Chairman

Mellody Louise Hobson's LinkedIn

Andrew Campion

Board Member

Andrew Campion's LinkedIn

Clara Shih

Board Member

Clara Shih's LinkedIn

Isabel Ge Mahe

Board Member

Joshua Cooper Ramo

Board Member

Joshua Cooper Ramo's LinkedIn

Mary N. Dillon

Board Member

Mary N. Dillon's LinkedIn

Richard E. Allison

Board Member

Starbucks leadership demographics

Starbucks gender distribution in management team

  • The Starbucks executive team is 52% female and 48% male.
  • Starbucks is 63% female and 37% male company-wide.
Male
Male
48%
Company-wide: 37%
Female
Female
52%
Company-wide: 63%

Starbucks executives by race

Management Team:
  • The most common ethnicity among Starbucks executive officers is White.
  • 63% of the management team is White.
  • 12% of Starbucks's management is Hispanic or Latino.
  • 11% of the management team is Asian.
Company-wide:
  • White is the most common ethnicity company-wide.
  • 58% of employees are White.
  • 21% of employees are Hispanic or Latino.
  • 10% of employees are Black or African American.
  • Management team
  • General
100%
80%
60%
40%
20%
0%
Unknown
White
Black or African American
Asian
Hispanic or Latino

Starbucks jobs nearby

What employees say about the executives at Starbucks

Employee reviews
profile
1.0
A zippia user wrote a review on Jul 2024
Pros of working at Starbucks

None! Racists and nepotists are blocking job spots and destroying the company's image with their disregard for operating procedures and customers that they are supposed to serve. Best example of an awesome idea going to garbage due to a bad hr hiring practice.

Cons of working at Starbucks

Racists and nepotists are blocking job spots and destroying the company's image with their disregard for operating procedures and customers that they are supposed to serve. Best example of an awesome idea going to garbage due to a bad hr hiring practice.

Starbucks benefits

none

How would you improve Starbucks's culture?

Change hr hiring practice. Fire all mid-level and supervisor level employees - their nepotism is the root of the problem.

What do you like best about Starbucks's CEO and the leadership team?

There is nothing good about the leadership at SB

How did you prepare for the Starbucks interview?

n/a

How does your compensation at Starbucks compare to the industry average?

n/a 111111111 111111111

What's the diversity at Starbucks like?

There is absolutely no diversity at the SB stores.

What brings you the most joy at Starbucks?

n/a

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2.0
A zippia user wrote a review on Mar 2024
Pros of working at Starbucks

I enjoy the tasks and the work duties.

Cons of working at Starbucks

I do not like how the stores are ran. I have had some issues with management and how they choose to run the store.

Starbucks benefits

Starbucks has many benefits including free Spotify premium and access to affordable healthcare as well as resources for mental health.

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2.0
A zippia user wrote a review on Mar 2024
Pros of working at Starbucks

I loved my partners and regulars more than anything in this world, I love creating drinks and experiences for people everyday.

Cons of working at Starbucks

The stress of working at a corporate Starbucks is overwhelming. It is constantly busy with short breaks, the physical and mental toll on you is not worth the pay or benefits that you may or may not get. The work life balance is hard to manage, if you have a day off you will most likely be asked to come in to help out. Not to mention the horrible scheduling.

Starbucks benefits

Mostly my free perks, during work I get free drinks along with 7 free food items a week. I also get a free bag of coffee a week. If you don't work a certain amount of hours you are no eligible to get all the benefits Starbucks is known for.

What do you like best about Starbucks's CEO and the leadership team?

I don't know much about the CEO and leadership teams. At my store the shift leads were amazing, they care to check on us before each shift even though they are suppose. Our manager was not good at scheduling, she took advantage of partners schedules, didn't care to check partners availability, and didn't care much about partners mental health due to the work environment.

How would you improve Starbucks's culture?

I love Starbucks and what they do, I feel they need to be more specific about who they let manage their stores, and help the busiest stores manage.

How did you prepare for the Starbucks interview?

I didn't do much to prep for my interview, I just went in and was myself.

How does your compensation at Starbucks compare to the industry average?

In my availability I requested to be working at least 25 hours a week, so I would be able to get the Starbucks benefits. I have been scheduled at most 17 hours a week and was not eligible for my benefits. The nonexistent benefits were not worth the stress.

What brings you the most joy at Starbucks?

Seeing all of my partners, and my regulars. The moment I see my favorite co worker I know I won't lose it during my shift, and seeing my regulars always puts a smile on my face.

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3.0
A zippia user wrote a review on Jan 2024
Pros of working at Starbucks

work and life balance

Cons of working at Starbucks

too many non-productive meetings, not strategic organization

Starbucks benefits

free coffee

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3.0
A zippia user wrote a review on Oct 2023
Pros of working at Starbucks

Close to home

Cons of working at Starbucks

Upper management isn't helpful at growing entry level employees

Starbucks benefits

College tuition

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5.0
A zippia user wrote a review on Apr 2023
Pros of working at Starbucks

I love the fast paced environment, learning about the regulars, making peoples days, the free drinks and food, health benefits and decent pay for a part-time job! They offer free college from Arizona State University, free therapy etc.

Cons of working at Starbucks

Sometimes (depending on the store manager and district manager) the culture sucks, morale is down, and tension exists. But if you find a good store, it will be awesome. I don't like the fact they started hiring so many people and cutting everyone's hours. You have to make 21hrs to keep insurance and free college. You cant do full time, even as a shift supervisor, you have to get the DM to approve. Theyre very selective about who moves up to management, it can take a long time or short time, depending on you and where you're located.

Starbucks benefits

The health insurance, decent pay for part-time, free coffee and food, 30% discount on all products, straightforward and easy routines.

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3.0
A zippia user wrote a review on Apr 2023
Pros of working at Starbucks

I really liked the atmosphere. The Starbucks way, which is where your current guest (the one you are fixing the drink/food for) is the most important and you can be chatty and have fun with them. Customer service is one of my favorite skills.

Cons of working at Starbucks

Communication with managers and supervisors is lacking. Management doesn't seem to want anything in writing. I get that feeling that the place is ran like a circus on purpose. High turn-over. Most importantly, working as a barista flared my carpal tunnels and I had to have surgery on both wrists.

Starbucks benefits

Sometimes I could sneak and eat a damaged or expired cake pop.

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4.0
A zippia user wrote a review on Mar 2023
Pros of working at Starbucks

The diversity, equal opportunity for all team members, and the connections with your peers.

Cons of working at Starbucks

The inequitable pay rate for people with more intense hours. (Closers)

Starbucks benefits

Free beverages/ food, and spotify.

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4.0
A zippia user wrote a review on Aug 2022
Pros of working at Starbucks

Lots of fun, busy work, team leading.

Cons of working at Starbucks

Not a lot of structure.

Starbucks benefits

Free Spotify and free online college

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profile
2.0
A zippia user wrote a review on Jun 2022
Pros of working at Starbucks

Easy job as a shift supervisor.

Cons of working at Starbucks

Problems when brought to the store manager were not being fixed but rather avoided and it’s gotten out of hand

Starbucks benefits

Free Spotify

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4.0
A zippia user wrote a review on May 2022
Pros of working at Starbucks

Positive work environment and great coworkers

Cons of working at Starbucks

Bad management

Starbucks benefits

Free drinks everyday

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4.0
A zippia user wrote a review on Dec 2021
Pros of working at Starbucks

Fast-paced, can be fun environment

Cons of working at Starbucks

Stretched too thin in terms of labor

Starbucks benefits

Time off for management cannot be beat. It is extensive and helps with the work:life balance.

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5.0
A zippia user wrote a review on Dec 2021
Pros of working at Starbucks

The teamwork and room to be independent.

Cons of working at Starbucks

The lack of effective management.

Starbucks benefits

Freedom for creativity

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3.0
A zippia user wrote a review on Sep 2021
Pros of working at Starbucks

Free coffee, can be a fun environment if SM is fun, no drug test, easy dress code and pretty standard rules for conduct.

Cons of working at Starbucks

The SM’s can run rampant with power. They can not work 40 hours, not support their team and still be paid more than all the employees on the payroll per hour. The buy can in would be better if we were all truly partners in this business. But paying baristas and shift supervisors so little does very little to motivate us.

Starbucks benefits

Free pound of coffee and the free stocks.

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3.0
A zippia user wrote a review on Sep 2021
Pros of working at Starbucks

It’s fun working as a team and keeping high energy fast workplace.

Cons of working at Starbucks

It’s not aligned with my career goals or my skill set aspirations. It has been good experience & I’ve grown with the company nontheless.

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4.0
A zippia user wrote a review on Sep 2021
Pros of working at Starbucks

Working with people from all walks of life in a fast paced environment

Cons of working at Starbucks

Disconnect between store and field level leadership.

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4.0
A zippia user wrote a review on Aug 2021
Pros of working at Starbucks

Starbucks is really dedicated to partner growth and development, at least in my experience. They also value partner insight, and put a lot of stock in creating best moments for customers and partners a like.

Cons of working at Starbucks

It is draining, and I personally feel like management is not compensated well enough for the work we do. I lack work/life balance, and do not feel supported by my team.

Starbucks benefits

Free coffee. Great health coverage. 401k contributions.

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3.0
A zippia user wrote a review on Jun 2021
Pros of working at Starbucks

The supportive team at my home location

Cons of working at Starbucks

The stagnant delay of promoting a high potential employee

Starbucks benefits

Health/Dental/Vision Insurance for part time

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4.0
A zippia user wrote a review on Apr 2021
Pros of working at Starbucks

My co-workers always help and make my day better. Very good work environment.

Cons of working at Starbucks

Store manager.

Starbucks benefits

Free food/drinks as well as other benefits.

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2.0
A zippia user wrote a review on Apr 2021
Pros of working at Starbucks

I learned that I love to make coffee.

Cons of working at Starbucks

Terrible boss, expected to work like a robot, all that matters is drive through times.

Starbucks benefits

Free coffee

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4.0
A zippia user wrote a review on Mar 2021
Pros of working at Starbucks

My favorite thing about working there is how nice all of the employees were. They were super nice to everybody they came across.

Cons of working at Starbucks

how evil the boss was

Starbucks benefits

Getting free drinks...

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at Starbucks

benefits, maternity leave, work environment, corporate treatment

Cons of working at Starbucks

lower pay for the amount of rigorous work

Starbucks benefits

paid maternity leave

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5.0
A zippia user wrote a review on Feb 2021
Pros of working at Starbucks

the customer connection experience. I also enjoyed the constant movement and the amount of communication.

Cons of working at Starbucks

I feel as if I can change the world. I have so much more to offer as an individual. more than I can offer being a supervisor at Starbucks.

Starbucks benefits

the free cups of coffee!!! as an undergraduate student, the free coffee SO helps on those long study nights.

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3.0
A zippia user wrote a review on Feb 2021
Pros of working at Starbucks

I liked the fast-paced environment and the organization of drink recipes.

Cons of working at Starbucks

The manager I had was disorganized and seemed under-qualified. The environment was contingent on the workers and not all workers were a good fit for the position.

Starbucks benefits

Unlimited free drinks while working.

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4.0
A zippia user wrote a review on Jan 2021
Pros of working at Starbucks

I like the partners that I work with and the customers who come in every day.

Cons of working at Starbucks

I do not like the lack of consistency from management.

Starbucks benefits

The best part is the higher wage, free food and free drinks.

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5.0
A zippia user wrote a review on Jan 2021
Pros of working at Starbucks

Meeting new people and the organization within the store

Cons of working at Starbucks

The mess.

Starbucks benefits

Free college courses and a flexible schedule

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4.0
A zippia user wrote a review on Dec 2020
Pros of working at Starbucks

The coworkers

Cons of working at Starbucks

The lack of support from upper management and the poor training given to shift supervisors

Starbucks benefits

401k

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3.0
A zippia user wrote a review on Dec 2020
Pros of working at Starbucks

The job itself is very rewarding and enjoyable.

Cons of working at Starbucks

The management is terrible.

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4.0
A zippia user wrote a review on Nov 2020
Pros of working at Starbucks

Well orchestrated corporate /company strategy, excellent training for managers.

Cons of working at Starbucks

Their corporate culture was a bit intoxicating...

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5.0
A zippia user wrote a review on Nov 2020
Pros of working at Starbucks

It's was a fun job with fun people who were nice to be around. Everyone worked as a team and left no one behind.

Cons of working at Starbucks

It was fun, there's nothing to complain about.

Starbucks benefits

The free food we were served at lunch.

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4.0
A zippia user wrote a review on Sep 2020
Pros of working at Starbucks

The flexibility of my work schedule allowed me to be a full-time student while still being able to work. I also liked the many benefits they provided, I didn't use them all but there were many benefits.

Cons of working at Starbucks

I didn't like the management at the time of working there, there were many issues with over or under scheduling employees and this caused a lot of stressful shifts.

Starbucks benefits

They have a tuition reimbursement program for partners who go to Arizona State University, many of my coworkers attended Arizona State online and were able to attend a university they would normally not be able to attend. Although I did not utilize this benefit I really liked that it was an option for me. They also had a health care plan for partners as well and a lot of room to grow in the company.

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4.0
A zippia user wrote a review on Aug 2020
Pros of working at Starbucks

I love helping customers and making sure that they enjoy their time in Starbucks. I also enjoy helping my fellow coworkers become the best that they can be, excelling customer service and making quality beverages.

Cons of working at Starbucks

I dislike the corporate aspect of the company, they only show they care when issues go public. They have become very money hungry lately.

Starbucks benefits

I loved that they paid for my schooling.

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5.0
A zippia user wrote a review on Jul 2020
Pros of working at Starbucks

The company takes great care of its employees and I get to meet so many great customers on a regular basis.

Cons of working at Starbucks

A majority of employees are young and unreliable causing a strain on my work life balance as a manager.

Starbucks benefits

Starbucks has partnered with so many different local and national companies that there are literally hundreds of perks.

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5.0
A zippia user wrote a review on Jun 2020
Pros of working at Starbucks

My co-workers were extremely nice, the manager was also nice.

Cons of working at Starbucks

Nothing it was my favorite place.

Starbucks benefits

Free Spotify premium, a full scholarship to Arizona State University, and Health care benefits.

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4.0
A zippia user wrote a review on May 2020
Pros of working at Starbucks

the fellow employees and benefits

Cons of working at Starbucks

the cruelness customers and lack of a work life balance when you're in upper management

Starbucks benefits

free college, free drinks/food on shift, healthcare and stock options

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5.0
A zippia user wrote a review on Apr 2020
Pros of working at Starbucks

I got to work with teammates, not coworkers. The opportunity to work in a situation like that taught me in leaps and bounds about how to effectively work with others, especially when your strengths lie in multiple different areas.

Cons of working at Starbucks

I wasn't able to get my official schedule for the next two weeks with much advance notice, which was incredibly difficult to work around if I was sick.

Starbucks benefits

I got free food and drinks, which was helpful considering I didn't have much to spend on meals. My boss was also attentive to the fact that, at the time, I was balancing work and high school, which I greatly appreciated.

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2.0
A zippia user wrote a review on Mar 2020
Pros of working at Starbucks

The customer connections, values that are enforced on its partners.

Cons of working at Starbucks

The management.

Starbucks benefits

Premium health care insurance, 401k

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3.0
A zippia user wrote a review on Feb 2020
Pros of working at Starbucks

I like the interconnected culture of the business. The opportunity to network and meet new people is extremely high.

Cons of working at Starbucks

there is an extreme lack of good management across all stores

Starbucks benefits

health care, 401k building, and education opportunity

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5.0
A zippia user wrote a review on Feb 2020
Pros of working at Starbucks

The friendly staff and the diversity and inclusion that the corporate company emphasizes.

Cons of working at Starbucks

None.

Starbucks benefits

The mental health spaces they provide and the discounts on coffee and merchandise.

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4.0
A zippia user wrote a review on Jan 2020
Pros of working at Starbucks

Working as a team in an environment of giving good customer relations and making custom drinks tailored for different people

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1.0
A zippia user wrote a review on Dec 2019
Pros of working at Starbucks

I like the girls I work with and the customers I get to talk too.

Cons of working at Starbucks

I absolutely hated the Management. My manager was rude and would literally yell at girls. When we went to the District Manager with issues we had with the manager we were treated rudely of by the DM

Starbucks benefits

My favorite perk and benefit is the free coffee you get during shifts and the discounts when you're not working.

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2.0
A zippia user wrote a review on Oct 2019
Pros of working at Starbucks

The actual job of crafting drinks and operating in the store.

Cons of working at Starbucks

The management and customers

Starbucks benefits

Spotify premium and the College Achievement Plan

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5.0
A zippia user wrote a review on Oct 2019
Pros of working at Starbucks

I love meeting and seeing customers. I love the interpersonal connection I have with every one of my customers. I love that my co-workers and I are always working as a team. I'm known in 2 districts because I like to pick up hours from other stores and make great connections with other store partners.

Cons of working at Starbucks

I feel like I don't get paid enough to work here.

Starbucks benefits

30% discount on retail, food, and drinks.

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5.0
A zippia user wrote a review on Oct 2019
Pros of working at Starbucks

The people, the atmosphere the room for movement

Cons of working at Starbucks

The location, customers rude in that area. Constant change of managers

Starbucks benefits

Health insurance

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3.0
A zippia user wrote a review on Oct 2019
Pros of working at Starbucks

I made decent money for a coffee job.

Cons of working at Starbucks

Bad management created a toxic environment to work in. So I switched to a local coffee shop.

Starbucks benefits

Free coffee was definitely a perk because it helped me stay awake for early morning shifts.

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3.0
A zippia user wrote a review on Sep 2019
Pros of working at Starbucks

Strong and positive culture. Free food and partner discounts are good, but could be better

Cons of working at Starbucks

So many layers of management to get through before launching anything. Company is somewhat schizophrenic- chases whatever shiny new goal that appears before them. CMO promotes no joint ownership, but then no one EVER makes a decision. Work life is an extreme oscillation between omg, so much work to do!! --> omg, i'm bored out of my mind and just want to be home. Career growth is so unclear and hazy. Most people I know are absolutely miserable.

Starbucks benefits

half day summer fridays.

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3.0
A zippia user wrote a review on Mar 2019
Pros of working at Starbucks

Work-life balance & the people

Cons of working at Starbucks

Lack of stability and senior management that is constantly changing.

Starbucks benefits

Coffee!

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1.0
A zippia user wrote a review on Mar 2019
Pros of working at Starbucks

The Benefits.

Cons of working at Starbucks

Racist upper management

Starbucks benefits

Free coffee when you work. Great health benefits.

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5.0
A zippia user wrote a review on Mar 2019
Pros of working at Starbucks

Great environment, good leadership.

Starbucks benefits

Constantly working as a team is rewarding. Free coffee to get you through the day is amazing as well.

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5.0
A zippia user wrote a review on Aug 2018
Pros of working at Starbucks

Great structure, clear expectations from corporate for all employees, well-established system for pay increases, time off, schedule requests, etc.

Cons of working at Starbucks

It's retail customer service. Customers are extremely entitled and very rude.

Starbucks benefits

Free coffee on each shift, health insurance at 20 hours/week.

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Starbucks executives FAQs

Zippia gives an in-depth look into the details of Starbucks, including salaries, political affiliations, employee data, and more, in order to inform job seekers about Starbucks. The employee data is based on information from people who have self-reported their past or current employments at Starbucks. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by Starbucks. The data presented on this page does not represent the view of Starbucks and its employees or that of Zippia.

Starbucks may also be known as or be related to Starbucks and Starbucks Corporation.