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Rate Starbucks' leadership communication with employees.
Founder
Founder
Founder
Do you work at Starbucks?
Does the leadership team provide a clear direction for Starbucks?
Founder
Founder
Founder
Board Member
Board Member
None! Racists and nepotists are blocking job spots and destroying the company's image with their disregard for operating procedures and customers that they are supposed to serve. Best example of an awesome idea going to garbage due to a bad hr hiring practice.
Racists and nepotists are blocking job spots and destroying the company's image with their disregard for operating procedures and customers that they are supposed to serve. Best example of an awesome idea going to garbage due to a bad hr hiring practice.
none
Change hr hiring practice. Fire all mid-level and supervisor level employees - their nepotism is the root of the problem.
There is nothing good about the leadership at SB
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There is absolutely no diversity at the SB stores.
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I enjoy the tasks and the work duties.
I do not like how the stores are ran. I have had some issues with management and how they choose to run the store.
Starbucks has many benefits including free Spotify premium and access to affordable healthcare as well as resources for mental health.
I loved my partners and regulars more than anything in this world, I love creating drinks and experiences for people everyday.
The stress of working at a corporate Starbucks is overwhelming. It is constantly busy with short breaks, the physical and mental toll on you is not worth the pay or benefits that you may or may not get. The work life balance is hard to manage, if you have a day off you will most likely be asked to come in to help out. Not to mention the horrible scheduling.
Mostly my free perks, during work I get free drinks along with 7 free food items a week. I also get a free bag of coffee a week. If you don't work a certain amount of hours you are no eligible to get all the benefits Starbucks is known for.
I don't know much about the CEO and leadership teams. At my store the shift leads were amazing, they care to check on us before each shift even though they are suppose. Our manager was not good at scheduling, she took advantage of partners schedules, didn't care to check partners availability, and didn't care much about partners mental health due to the work environment.
I love Starbucks and what they do, I feel they need to be more specific about who they let manage their stores, and help the busiest stores manage.
I didn't do much to prep for my interview, I just went in and was myself.
In my availability I requested to be working at least 25 hours a week, so I would be able to get the Starbucks benefits. I have been scheduled at most 17 hours a week and was not eligible for my benefits. The nonexistent benefits were not worth the stress.
Seeing all of my partners, and my regulars. The moment I see my favorite co worker I know I won't lose it during my shift, and seeing my regulars always puts a smile on my face.
work and life balance
too many non-productive meetings, not strategic organization
free coffee
Close to home
Upper management isn't helpful at growing entry level employees
College tuition
I love the fast paced environment, learning about the regulars, making peoples days, the free drinks and food, health benefits and decent pay for a part-time job! They offer free college from Arizona State University, free therapy etc.
Sometimes (depending on the store manager and district manager) the culture sucks, morale is down, and tension exists. But if you find a good store, it will be awesome. I don't like the fact they started hiring so many people and cutting everyone's hours. You have to make 21hrs to keep insurance and free college. You cant do full time, even as a shift supervisor, you have to get the DM to approve. Theyre very selective about who moves up to management, it can take a long time or short time, depending on you and where you're located.
The health insurance, decent pay for part-time, free coffee and food, 30% discount on all products, straightforward and easy routines.
I really liked the atmosphere. The Starbucks way, which is where your current guest (the one you are fixing the drink/food for) is the most important and you can be chatty and have fun with them. Customer service is one of my favorite skills.
Communication with managers and supervisors is lacking. Management doesn't seem to want anything in writing. I get that feeling that the place is ran like a circus on purpose. High turn-over. Most importantly, working as a barista flared my carpal tunnels and I had to have surgery on both wrists.
Sometimes I could sneak and eat a damaged or expired cake pop.
The diversity, equal opportunity for all team members, and the connections with your peers.
The inequitable pay rate for people with more intense hours. (Closers)
Free beverages/ food, and spotify.
Lots of fun, busy work, team leading.
Not a lot of structure.
Free Spotify and free online college
Easy job as a shift supervisor.
Problems when brought to the store manager were not being fixed but rather avoided and it’s gotten out of hand
Free Spotify
Positive work environment and great coworkers
Bad management
Free drinks everyday
Fast-paced, can be fun environment
Stretched too thin in terms of labor
Time off for management cannot be beat. It is extensive and helps with the work:life balance.
The teamwork and room to be independent.
The lack of effective management.
Freedom for creativity
Free coffee, can be a fun environment if SM is fun, no drug test, easy dress code and pretty standard rules for conduct.
The SM’s can run rampant with power. They can not work 40 hours, not support their team and still be paid more than all the employees on the payroll per hour. The buy can in would be better if we were all truly partners in this business. But paying baristas and shift supervisors so little does very little to motivate us.
Free pound of coffee and the free stocks.
It’s fun working as a team and keeping high energy fast workplace.
It’s not aligned with my career goals or my skill set aspirations. It has been good experience & I’ve grown with the company nontheless.
Working with people from all walks of life in a fast paced environment
Disconnect between store and field level leadership.
Starbucks is really dedicated to partner growth and development, at least in my experience. They also value partner insight, and put a lot of stock in creating best moments for customers and partners a like.
It is draining, and I personally feel like management is not compensated well enough for the work we do. I lack work/life balance, and do not feel supported by my team.
Free coffee. Great health coverage. 401k contributions.
The supportive team at my home location
The stagnant delay of promoting a high potential employee
Health/Dental/Vision Insurance for part time
My co-workers always help and make my day better. Very good work environment.
Store manager.
Free food/drinks as well as other benefits.
I learned that I love to make coffee.
Terrible boss, expected to work like a robot, all that matters is drive through times.
Free coffee
My favorite thing about working there is how nice all of the employees were. They were super nice to everybody they came across.
how evil the boss was
Getting free drinks...
benefits, maternity leave, work environment, corporate treatment
lower pay for the amount of rigorous work
paid maternity leave
the customer connection experience. I also enjoyed the constant movement and the amount of communication.
I feel as if I can change the world. I have so much more to offer as an individual. more than I can offer being a supervisor at Starbucks.
the free cups of coffee!!! as an undergraduate student, the free coffee SO helps on those long study nights.
I liked the fast-paced environment and the organization of drink recipes.
The manager I had was disorganized and seemed under-qualified. The environment was contingent on the workers and not all workers were a good fit for the position.
Unlimited free drinks while working.
I like the partners that I work with and the customers who come in every day.
I do not like the lack of consistency from management.
The best part is the higher wage, free food and free drinks.
Meeting new people and the organization within the store
The mess.
Free college courses and a flexible schedule
The coworkers
The lack of support from upper management and the poor training given to shift supervisors
401k
The job itself is very rewarding and enjoyable.
The management is terrible.
Well orchestrated corporate /company strategy, excellent training for managers.
Their corporate culture was a bit intoxicating...
It's was a fun job with fun people who were nice to be around. Everyone worked as a team and left no one behind.
It was fun, there's nothing to complain about.
The free food we were served at lunch.
The flexibility of my work schedule allowed me to be a full-time student while still being able to work. I also liked the many benefits they provided, I didn't use them all but there were many benefits.
I didn't like the management at the time of working there, there were many issues with over or under scheduling employees and this caused a lot of stressful shifts.
They have a tuition reimbursement program for partners who go to Arizona State University, many of my coworkers attended Arizona State online and were able to attend a university they would normally not be able to attend. Although I did not utilize this benefit I really liked that it was an option for me. They also had a health care plan for partners as well and a lot of room to grow in the company.
I love helping customers and making sure that they enjoy their time in Starbucks. I also enjoy helping my fellow coworkers become the best that they can be, excelling customer service and making quality beverages.
I dislike the corporate aspect of the company, they only show they care when issues go public. They have become very money hungry lately.
I loved that they paid for my schooling.
The company takes great care of its employees and I get to meet so many great customers on a regular basis.
A majority of employees are young and unreliable causing a strain on my work life balance as a manager.
Starbucks has partnered with so many different local and national companies that there are literally hundreds of perks.
My co-workers were extremely nice, the manager was also nice.
Nothing it was my favorite place.
Free Spotify premium, a full scholarship to Arizona State University, and Health care benefits.
the fellow employees and benefits
the cruelness customers and lack of a work life balance when you're in upper management
free college, free drinks/food on shift, healthcare and stock options
I got to work with teammates, not coworkers. The opportunity to work in a situation like that taught me in leaps and bounds about how to effectively work with others, especially when your strengths lie in multiple different areas.
I wasn't able to get my official schedule for the next two weeks with much advance notice, which was incredibly difficult to work around if I was sick.
I got free food and drinks, which was helpful considering I didn't have much to spend on meals. My boss was also attentive to the fact that, at the time, I was balancing work and high school, which I greatly appreciated.
The customer connections, values that are enforced on its partners.
The management.
Premium health care insurance, 401k
I like the interconnected culture of the business. The opportunity to network and meet new people is extremely high.
there is an extreme lack of good management across all stores
health care, 401k building, and education opportunity
The friendly staff and the diversity and inclusion that the corporate company emphasizes.
None.
The mental health spaces they provide and the discounts on coffee and merchandise.
Working as a team in an environment of giving good customer relations and making custom drinks tailored for different people
I like the girls I work with and the customers I get to talk too.
I absolutely hated the Management. My manager was rude and would literally yell at girls. When we went to the District Manager with issues we had with the manager we were treated rudely of by the DM
My favorite perk and benefit is the free coffee you get during shifts and the discounts when you're not working.
The actual job of crafting drinks and operating in the store.
The management and customers
Spotify premium and the College Achievement Plan
I love meeting and seeing customers. I love the interpersonal connection I have with every one of my customers. I love that my co-workers and I are always working as a team. I'm known in 2 districts because I like to pick up hours from other stores and make great connections with other store partners.
I feel like I don't get paid enough to work here.
30% discount on retail, food, and drinks.
The people, the atmosphere the room for movement
The location, customers rude in that area. Constant change of managers
Health insurance
I made decent money for a coffee job.
Bad management created a toxic environment to work in. So I switched to a local coffee shop.
Free coffee was definitely a perk because it helped me stay awake for early morning shifts.
Strong and positive culture. Free food and partner discounts are good, but could be better
So many layers of management to get through before launching anything. Company is somewhat schizophrenic- chases whatever shiny new goal that appears before them. CMO promotes no joint ownership, but then no one EVER makes a decision. Work life is an extreme oscillation between omg, so much work to do!! --> omg, i'm bored out of my mind and just want to be home. Career growth is so unclear and hazy. Most people I know are absolutely miserable.
half day summer fridays.
Work-life balance & the people
Lack of stability and senior management that is constantly changing.
Coffee!
The Benefits.
Racist upper management
Free coffee when you work. Great health benefits.
Great environment, good leadership.
Constantly working as a team is rewarding. Free coffee to get you through the day is amazing as well.
Great structure, clear expectations from corporate for all employees, well-established system for pay increases, time off, schedule requests, etc.
It's retail customer service. Customers are extremely entitled and very rude.
Free coffee on each shift, health insurance at 20 hours/week.
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