Stars and Strikes Family Entertainment Centers jobs - 187 jobs

Job Description Event Manager Stars and Strikes Family Entertainment Center is seeking outgoing, energetic personalities to join our team! They will be an inspiration that motivates and educates their team to execute events to the highest level of guest service while creating lasting memories for our guests. Our Event Manager oversees the execution of all events following Stars and Strikes' processes and guest service standards. The ideal candidate will have a passion for hospitality and guest service. They must enjoy the fast-paced excitement that comes with coordinating, executing, and then following-up on events. What we're looking for: Experience in a high-volume environment Proven leadership experience Strong verbal and written communication skills Exceptional organizational and time management skills Experience in Hospitality and/or Food & Beverage is a plus Must be able to work weekends and holidays Responsibilities: Interview, select, train, schedule, coach, and support Event and Birthday Hosts Interact with every parent and serve as the point of contact for all parties Responsible for the successful execution of all parties and events Establish rapport with meeting planners while promoting Stars and Strikes services Monitor, replenish, and update marketing materials this includes printed and digital collateral Manage an inventory of event supplies Why join our team? With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We are a family-owned business and consider our team members part of our family We encourage team members to continue their training by providing online resources We provide opportunities for all team members to give back to the community We encourage team members to have fun while they work We work together as a team and succeed as a team Perks we offer: Free bowling, laser tag & gameplay! Monthly rewards Company-wide contests Health & 401k Benefits for Eligible Team Members Paid-Time off Bonuses Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer. Powered by JazzHR ywwy FUEXnv

Andretti Indoor Karting & Games is seeking a Cashier to join the team! Experience with family entertainment centers is great, but not necessary - Apply now! Andretti Indoor Karting & Games. We are a Team that constantly strives for perfection in the Family Entertainment Center experience. We are focused on delivering the absolute best in exhilarating, cutting edge Karting on indoor multilevel tracks, immersive multi-player Virtual Reality Simulators, arcade fun, and amazing event spaces & restaurants, all in spotlessly clean venues staffed with warm & knowledgeable Team Members. We are committed to creating a work environment that both supports you in your career growth and challenges you to achieve your best! If you want to be part of a winning team, in a professional and high energy environment, apply now! Andretti has top tiered pay, incredible benefits like 401k with a company match, and opportunities to grow and show your talent! POSITION SUMMARY An Andretti Cashier is a part-time role responsible for anticipating guest needs, and exceeding guest service expectations all while providing a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting and Games high standards of quality Guest satisfaction. KEY RESPONSIBILITIES Greet and respond to guests in a friendly and positive manner with a sense of urgency. Operate scanners, registers and all POS systems. Count money in the cash drawer at the beginning of the shift to ensure accurate pars. Perform basic math functions to collect and process payments for all activities purchased. Receive payments by cash, credit card or vouchers and issue receipt, credits and/or change to guest. Take coupons and passes and scan or input them correctly in the Point-of-Sale system. Verify personal information on guest ID and compare to the waiver system. Assist with lane set up, shoe rental, ball selection and bowling instructions. Schedule activity times according to Andretti Standards. Observe, instruct and monitor Guests for safety and guideline adherence. Assist with Guest recovery and notify manager to ensure positive Guest experiences. Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers. Work as a team player in meeting guests needs, and actively contribute to the efforts of other departments. Attend all required department and company meetings and training sessions. Maintain a clean work area in compliance with Andretti Indoor Karting & Games policies and procedures. Be aware and knowledgeable of facility emergency procedures. Perform Opening, Running and Closing department duties as assigned. Follow proper uniform guidelines according to Andretti Indoor Karting and Games. Display excellent communication skills both verbal and nonverbal. Skills & Requirements High School Diploma or equivalent. The desire and ability to be pleasant, upbeat and sociable throughout the workday. Be able to work a varied schedule to include days, nights, holidays and weekends. Andretti Indoor Karting & Games can be the Starting Line for your Career! Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company with locations in Florida, Georgia, Texas, and Arizona, with more locations coming throughout the US. We are DRIVEN to develop, train and promote from our entry level positions! We offer support for ongoing professional development and training. Physical Requirements The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions. Walk or stand for extended periods of time. Must be able to lift up to 15 lbs. on a regular and continuing basis. Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs. The ability to communicate quickly and accurately. The work environment may include bright, dim or flashing lights and loud sounds. Requires manual dexterity to use and operate all necessary equipment. Be able to understand, follow and maintain safety standards at all times.

Job Responsibilities * Clean and sanitize various areas of the venue, including restrooms, dining areas, and kitchen spaces. * Empty trash receptacles and ensure proper disposal of waste. * Sweep, mop, and vacuum floors and perform routine maintenance tasks. * Assist in maintaining inventory of cleaning supplies and notify when reordering is necessary. * Report any maintenance or safety issues to the appropriate personnel. * Support the team in maintaining a safe and welcoming environment for guests. * Adhere to health and safety guidelines and regulations. Critical Skills & Experience Requirements * Ability to perform cleaning tasks with attention to detail and efficiency. * Basic knowledge of cleaning products and equipment. * Physical fitness and stamina to perform cleaning duties. * Previous experience in a similar role is preferred. * Knowledge of health and safety regulations is a plus. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Andretti Indoor Karting & Games is seeking a Receptionist to join the team! Experience with family entertainment centers is great, but not necessary - Apply now! Andretti Indoor Karting & Games. We are a Team that constantly strives for perfection in the Family Entertainment Center experience. We are focused on delivering the absolute best in exhilarating, cutting edge Karting on indoor multilevel tracks, immersive multi-player Virtual Reality Simulators, arcade fun, and amazing event spaces & restaurants, all in spotlessly clean venues staffed with warm & knowledgeable Team Members. We are committed to creating a work environment that both supports you in your career growth and challenges you to achieve your best! If you want to be part of a winning team, in a professional and high energy environment, apply now! Andretti has top tiered pay, incredible benefits like 401k with a company match, and opportunities to grow and show your talent! POSITION SUMMARY An Andretti Receptionist is a part-time role responsible for anticipating guest needs, and exceeding guest service expectations all while providing a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting and Games high standards of quality Guest satisfaction. KEY RESPONSIBILITIES * Welcome visitors by greeting them in person, email or the telephone. * Answer the telephone within the 2-ring guideline and follow up on any calls missed. * Check, respond and disperse any voicemails or messages received to the appropriate persons. * Communicate and screen calls for department manager and other Andretti management personnel. * Maintain office security by following safety procedures and controlling access to reception desk. * Perform clerical receptionist duties such as filing, faxing, photocopying and transcribing. * Receive and sort daily mail and deliveries. * Create and run documents using any Microsoft Office Suite Application. * Anticipate and respond to Guests in a friendly and positive manner with a sense of urgency. * Assist with Guest recovery and notify manager to ensure positive Guest experiences. * Constant working knowledge of Andretti brand, product and policies and procedures. * Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers. * Works as a team player in meeting guests' needs, and actively contributes to the efforts of other departments. * Observe, instruct and monitor Guests for safety and guideline adherence. * Attend all required department and company meetings and training sessions. * Maintain a clean and safe work area in compliance with Andretti Indoor Karting & Games policies and procedures. * Be aware and knowledgeable of facility emergency procedures. * Perform Opening, Running and Closing department duties as assigned. * Prior guest service or hospitality experience is preferred. Skills & Requirements * High School Diploma or equivalent. * The desire and ability to be pleasant, upbeat and sociable throughout the workday. * Be able to work a varied schedule to include days, nights, holidays and weekends. Andretti Indoor Karting & Games can be the Starting Line for your Career! Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company with locations in Florida, Georgia, Texas, and Arizona, with more locations coming throughout the US. * We are DRIVEN to develop, train and promote from our entry level positions! * We offer support for ongoing professional development and training. Physical Requirements The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions. * Walk or stand for extended periods of time. * Must be able to lift up to 15 lbs. on a regular and continuing basis. * Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs. * The ability to communicate quickly and accurately. * The work environment may include bright, dim or flashing lights and loud sounds. * Requires manual dexterity to use and operate all necessary equipment. * Be able to understand, follow and maintain safety standards at all times.

Job Responsibilities Assist in managing and organizing office operations and procedures. Handle incoming calls, emails, and correspondence, directing them to the appropriate personnel. Maintain office supplies, equipment, and inventories, replenishing as needed. Prepare and edit documents, reports, and presentations as required. Take refund requests, receipt requests, and paperwork verification. Critical Skills & Experience Requirements Proven experience in an administrative or office support role. Proficiency in office software including word processing, spreadsheets, and email tools. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Attention to detail and accuracy in work. Ability to maintain confidentiality and handle sensitive information. Cash handling experience ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Andretti Indoor Karting & Games is seeking a Dishwasher to join the team! Experience with family entertainment centers is great, but not necessary - Apply now! Andretti Indoor Karting & Games. We are a Team that constantly strives for perfection in the Family Entertainment Center experience. We are focused on delivering the absolute best in exhilarating, cutting edge Karting on indoor multilevel tracks, immersive multi-player Virtual Reality Simulators, arcade fun, and amazing event spaces & restaurants, all in spotlessly clean venues staffed with warm & knowledgeable Team Members. We are committed to creating a work environment that both supports you in your career growth and challenges you to achieve your best! If you want to be part of a winning team, in a professional and high energy environment, apply now! Andretti has top tiered pay, incredible benefits like 401k with a company match, and opportunities to grow and show your talent! POSITION SUMMARY An Andretti Dishwasher is a part-time role responsible for anticipating guest needs, and exceeding guest service expectations all while providing a fun and exciting atmosphere. All positions are responsible for assisting guests in various areas, in many capacities, and following Andretti Indoor Karting and Games high standards of quality Guest satisfaction. KEY RESPONSIBILITIES Clean all dish and glassware for the restaurant and kitchen operations. Work closely with bussers and cooks in stocking dishware and keeping dish areas clean. Ensure the availability of clean plates, silverware, glasses, pots, pans and utensils. Understand and follow safety and sanitation procedures. Maintain detailed cleaning standards, including sweeping, mopping, dish racks and storage areas. Take out trash, replace trash bags and wash trash cans. Observe, instruct and monitor Guests for safety and guideline adherence. Communicate clearly and professionally while interacting enthusiastically with Guests and fellow co-workers. Work as a team player in meeting guests needs and actively contribute to the efforts of other departments. Attend all required department and company meetings and training sessions. Maintain a clean work area in compliance with Andretti Indoor Karting & Games policies and procedures. Knowledge of facility emergency procedures. Perform Opening, Running and Closing department duties as assigned. Adhere to proper uniform guidelines according to Andretti Indoor Karting and Games. Display excellent verbal and nonverbal communication skills. Show eagerness to learn new skills. Skills & Requirements High School Diploma or equivalent. The desire and ability to be pleasant, upbeat and sociable throughout the workday. Be able to work a varied schedule to include days, nights, holidays and weekends. Andretti Indoor Karting & Games can be the Starting Line for your Career! Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company with locations in Florida, Georgia, Texas, and Arizona, with more locations coming throughout the US. We are DRIVEN to develop, train and promote from our entry level positions! We offer support for ongoing professional development and training. Physical Requirements The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Walk or stand for extended periods of time. Must be able to lift up to 15 lbs. on a regular and continuing basis. Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs. The ability to communicate quickly and accurately. The work environment may include bright, dim or flashing lights and loud sounds. Requires manual dexterity to use and operate all necessary equipment. Be able to understand, follow and maintain safety standards at all times.

Job Responsibilities * Perform routine inspections and maintenance tasks on facilities equipment. * Monitor inventory of facility supplies and materials. * Assist in setting up and arranging meeting rooms and workspaces. * Conduct safety checks and report any hazards or issues. * Support facility security measures and access control. * Respond to facility-related requests and inquiries from employees. Critical Skills & Experience Requirements * Basic knowledge of facility maintenance and repair procedures. * Ability to use hand and power tools safely and effectively. * Strong organizational skills for managing supplies and materials. * Effective communication and teamwork abilities. * Attention to detail in inspecting and maintaining facilities. * Prior experience in a similar role is a plus. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Part-time Description Family Entertainment Group (FEG), is a recognized industry leader in designing, developing, and operating world-class family entertainment centers and amusement experiences. With a commitment to innovation and guest satisfaction, FEG partners with top brands and venues to create memorable experiences for families and guests of all ages. The Company provides turnkey outsourced facility management and arcade operations services for resorts, hotels, casinos, and amusement parks. Additionally, the Company owns and operates standalone family entertainment centers under the In The Game, Max Action, and Bonkers brands. The Company operates nearly 90 locations throughout the U.S Position Summary The Arcade Attendant plays a key role in creating a fun, safe, and memorable guest experience at our family entertainment center. This position is responsible for delivering outstanding customer service, supporting arcade operations, maintaining equipment and merchandise, and ensuring a clean, organized environment. Key Responsibilities Greet and assist guests with a friendly and helpful attitude Operate point-of-sale systems and handle cash, credit, and vouchers accurately Stay informed about promotions, returns, exchanges, and security procedures Maintain records related to daily sales and transactions Monitor the arcade floor for safety concerns and address security risks when observed Answer guest questions about games, activities, and merchandise Load tickets and prizes into machines and restock merchandise displays Demonstrate and explain arcade games or products to guests Handle guest complaints professionally and escalate when necessary Clean games, tables, counters, and shelves to ensure a tidy environment Conduct inventory and assist with stocking items Troubleshoot and clear token or ticket jams Support minor game maintenance and assist with moving games or equipment Take out trash and assist with general cleanliness and organization Perform any other duties as assigned by the General Manager Requirements High school diploma or equivalent required Friendly, professional demeanor with strong communication skills Ability to work flexible shifts, including nights, weekends, and holidays Basic math and cash-handling skills Able to lift up to 30 pounds and stand for extended periods Apply now to join our growing team and help us create memorable experiences in our locations. Family Entertainment Group is an equal opportunity employer.

Bowling Counter Attendant Stars and Strikes Family Entertainment Center is seeking outgoing, energetic personalities to join our team! Stars and Strikes Bowling Counter Attendants are responsible for greeting all guests, communicating the daily specials/offers, and provide exceptional guest service at the bowling counter and lanes. All you'll need is an outgoing personality, willingness to learn, and the skill to excel in a fast-paced environment. We'll teach you everything you need to know - give us a chance! What we're looking for: Friendly and professional demeanor Ability to work well as a team and contribute to other departments when needed Ability to display excellent communication skills Must be able to work weekends and holidays Responsibilities: Greet & help all guests at the counter Ringing in purchases and completing transactions Offer new specials and promotions to guests Maintain a clean work environment at the counter and on the lanes Why join our team? With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We are a family-owned business and consider our team members part of our family We encourage team members to continue their training by providing online resources We provide opportunities for all team members to give back to the community We encourage team members to have fun while they work We work together as a team and succeed as a team Perks we offer: Free bowling, laser tag & gameplay! Monthly rewards Company-wide contests Health & 401k Benefits for Eligible Team Members Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer.

Andretti Indoor Karting & Games is seeking an Accounts Payable Specialist to join the Team! Position Overview The Accounts Payable Specialist is a key member of the Andretti Indoor Karting & Games finance team. It's a full time, salaried role, based at the Marietta Corporate support center. The Accounts Payable Manager will be responsible for performing a range of accounting and clerical tasks related to the accounts payable function. This generally includes receiving, processing, and verifying invoices, tracking and recording purchase orders, and processing payments. All positions are responsible for following Andretti Indoor Karting and Games high standards of quality, professionalism and guest satisfaction. Primary Responsibilities Sort and distribute incoming mail and email. Process incoming invoices for approval. Process 3-way P.O. matching invoices. Apply payments. Audit and process credit card bills. Respond to vendor inquiries. Set-up new vendor accounts, including ACH/EFT payment profiles. Reconcile vendor statements, research and correct discrepancies. Assist in month end closing, including reconciling across multiple systems. Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices. Assist with other projects as needed. Attend all required department and company meetings and training sessions. Display excellent communication skills. JOIN THE ANDRETTI CORPORATE SUPPORT TEAM Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company. Our nine AIKG locations are currently in Florida, Texas, Arizona & Georgia and feature high-speed, high-tech indoor Karting on multilevel tracks, multi-player immersive Virtual Reality Simulators, Arcade fun, and sophisticated restaurants & event spaces featuring scratch cocktails and culinary creations crafted in our kitchens. Corporate support offices are in Orlando and Atlanta. Support for ongoing professional development and training Exciting Bonus opportunities Personal/Family Medical, Dental and Vision Coverage $1,200K Company funded HSA Vacation and Sick time accrued during the first year 401k retirement program with generous company match $25K Company provided Life Insurance Company provided Short-Term and Long-Term Disability Insurance Accident, Critical Illness and Voluntary Life Insurance QUALIFICATIONS Required: Eligible to work in the United States At least 18 years of age High School Diploma 2+ Years Accounts Payable experience Intermediate Excel user, including familiarity with multi-layer pivot tables, v-look up formulas, and grouping. Basic accounting principles knowledge, documentation skills, research and resolution skills, and data entry and analysis Strong knowledge of accounts payable/general ledger systems and procedures and chart of accounts Strong problem-solving skills, basic accounting principles knowledge, documentation skills, research and resolution skills, data analysis and multi-tasking skills Ability to communicate quickly, accurately and effectively verbally and in writing Detail oriented, professional attitude, a reliable problem solver and self-starter Must be able to own tasks, proactively communicate and ask for help, when needed Ability to quickly adapt and change as business needs change Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication and division quickly and accurately Preferred: Experience with Coupa platform Experience with Microsoft D365 Business Central Experience with relational table reporting, report merging and analysis BS degree, or specialized certificate in accounting Physical Requirements: The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work a varying schedule, though typically standard office hours Sit at a desk for lengthy periods of time utilizing a computer Must be able to lift up to 5 lbs on a regular basis Perform functions which require organization, bending, reaching, turning, lifting Demonstrate the ability to communicate quickly and accurately speaking on the telephone and in-person The work environment may include bright, dim or flashing lights and loud sounds Requires manual dexterity to use and operate all necessary equipment Be able to understand, follow and maintain safety standards at all times

What you'll bring to the team Job Title: Commercial Manager Operating Group: Gateway North America Division: Commercial Reports to: General Manager Job Level: Manager Exemption Status: Exempt Job Summary: With positive guest experiences and customer service as the starting point, the Commercial Manager is responsible for overseeing the efficient, effective, and safe day-to-day running of assigned commercial areas (Admissions, Retail and Food & Beverage) of the attractions or Cluster, while maximizing profitability through a proactive approach to people, process, and vendor management. Our Attractions are open every day of the year and all Leadership are expected to regularly work weekends and Holidays. Qualifications & Experience Key Responsibilities: • Meets or exceeds all daily, weekly, monthly, and annual Per Cap/RPC, Average Transaction Value, KPI, and Mystery Visit targets, delivering YoY growth to the RPC's of the business. • Ensure the Commercial Team consistently delivers world-class experiences to our guests, as evidenced by continuously meeting or exceeding KPI and Mystery Visit targets. • Deliver initial and ongoing training of the Commercial Team as required for safe, efficient, and effective operation of assigned commercial areas, including food handling and allergen awareness. • Work with General Manager (GM) to create and implement optimal and compliant labor budgets/schedules for various day-types and seasonal needs. • Work with GM to create and execute merchandising plans, sales plans, seasonal plans, and incentives. • Lead and manage the Merchandising and Inventory Control programs for the attraction. • Lead the Commercial Team to be Guest-Obsessed, positive, proactive, and FUN. • Ensure that the highest possible standards of service, cleanliness, technical operation, and safety are adhered to by the Commercial Team. • Ensure all LEGO Retail products (if applicable) are ordered, controlled, merchandised and operated in line with the CTT program. • Support and inform GM as part of the attraction Senior Leadership Team. • Ensure all Admissions areas and processes deliver a positive welcome for our Guests at all times. • Ensure all F&B areas are compliant with local and Merlin safety policies, including Food Handling and Allergen awareness. • Deliver all Merlin and Gateway North America food and beverage initiatives to maximize revenue and profitability. • Support and inform tactics for pulling mall walk up day-of volume and implement street team tactics to maximize mall footfall. • Achieve/Maintain/Exceed acceptable or better status on Internal Audit, Health and Safety, and other areas. • Trained, willing, and able to serve as Duty Manager. • Take responsibility for recruiting, hiring, onboarding, and ongoing training for the Commercial Team. • Ensures the Commercial Team is effectively delivering suggestive selling, upselling, and customer service strategies. • Leads and manages the ordering and merchandising of all retail areas, may involve evening and night shifts. • Oversees the timing of stock orders to maximize key trading periods and factor in the lead times and IP rights involved for products. • Accountable for ongoing, monthly inventory control and stock take, management and investigation of damage and waste logs, controlling waste costs, and controlling stock loss. • Manages performance and growth of the Commercial Team through Personal Development Plans, Appraisals, and Training. • Handles operational challenges as they occur, including responses to guest requests for merchandise replacement and other merchandise requests. • Utilizes Financial Reports, Admission Reports, KPIs, GM input, and Merlin Senior Leadership input to recommend changes and improvements to GM. • Manages and rectifies guest complaints in assigned areas per practice and policy, ensuring records are maintained. • Manages all policies and procedures in relation to employment as advised by Human Resources and Merlin Operations Manual. • Coaches and Manages Commercial Team to provide best-in-class guest experience and maximize profit in all assigned areas. • Actively and consistently leads by example and serves as aspirational role model. • Clearly and effectively communicates existing and new policies, procedures, and information with Commercial Team. • Takes an active role, along with attraction SLT, in leading daily/shift team briefings. • Ensures that Supervisors and team members are trained and empowered to deliver outstanding customer service - including guest recovery as needed. • Maintains oversight and control of all assigned areas, quickly investigating errors, complaints, and incidents. • Follow all Commercial related SOP's regarding stock take, replenishment and Futura processes. • Completes required tasks in Futura Inventory Management System on time to support inventory accuracy and AP compliance. • The above list is not exclusive or exhaustive and may require undertaking such tasks as may reasonably be expected within the scope and grading of the role. • Perform other duties as assigned. Education and Experience: High School Diploma or GED. College degree preferred. Minimum three years of retail or food and beverage service industry experience with three years of management experience required including a visitor attraction, theme park, museum, hotel or theater environment, or equivalent combination of experience and education. Proven ability to work on multiple projects simultaneously and multitask as necessary. Extensive knowledge of computers including Microsoft Office - Excel, Outlook, and Word. Proven ability to work on multiple projects simultaneously and multi-task as necessary. Desire to work in fast-paced environments. Highly self-motivated strong leader with proven success managing operational teams. Passion for providing excellent experiences to our guests is critical. This combined with excellent communication, negotiation, interpersonal and organizational skills will be vital in driving visitor numbers to the attraction and getting the most out of your team. Licenses and Certifications Ability to obtain related licensures or certification as may be required to perform the essential function of the position or as required by law. Commercial Manager Job Description Travel Requirements: • May occasionally require local or domestic travel. Health and Safety: Employees are responsible for the safety of themselves, their colleagues, and guests (where appropriate), in line with the Merlin Entertainments Group Health, Safety and Security Policy and the law. Must ensure they follow safe working procedures for all work activities they undertake, and they must not use any tools or equipment for which they have not been trained. Where incidents do occur, must ensure they are reported to their line manager and cooperate with any investigation as appropriate in accordance with applicable laws. Managers/supervisors are responsible for all aspects of Health, Safety and Security within their team, in line with the Merlin Entertainments Group Health, Safety and Security Policy. They must ensure that risk assessments have been carried out, that safe working procedures are in place for all work activities and that all employees in their teams are aware of the Group Health, Safety and Security Policy and their obligations under it. They must ensure that safe working practices are monitored, and that risk assessments and procedures are reviewed regularly. Where incidents do occur, they must ensure that they are investigated appropriately and that where necessary, corrective action is taken to ensure that such incidents are not repeated. Working Conditions: • Perform other duties as assigned. • Attendance is a mandatory function of this job. • Must be willing to work flexible hours, including morning, evenings, holidays, and weekends to support site operations. Physical Demands: • Ability to hear, listen, and to communicate with others. • Ability to sit and stand for long periods of time. • Ability to use basic computer tools. • Wear all necessary personal protective equipment to perform job functions. • Move throughout all areas of the attraction with or without reasonable accommodation. • Stand, sit, and/or walk continuously with or without a reasonable accommodation and perform job function for the full shift with meal break. • Bend, stoop kneel, reach twist, lift, push, pull, climb, balance, and/or crouch to accomplish daily activities. • Grasp, turn and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. • May be exposed to a loud work environment. • May work with corrosive materials. Environmental Factors • Depending on location, work may be performed inside or outside with varying temperatures and floor surfaces. • Exposure to varying temperatures, extreme heat or cold and/or wet, damp, or drafty conditions. • Exposure to constant or intermittent sounds of a pitch level sufficient to cause marked distractions. • Exposure to shaking objects and equipment. • Exposure to varying light levels while transitioning in and out of the attraction at various times of the workday. Lifting Requirements • Must be able to lift items weighing up to 50 pounds with or without reasonable accommodation. Additional Non - Technical Competencies: Be adaptable - adapting approach and demeanor in real time to march the shifting demand of different situation. Collaborate - Building partnerships and working collaboratively with others to meet shared objectives. Communicate Effectively - Developing and delivery communications that convey a clear understanding of the unique needs of different audiences. Ensure Accountability - Holding self and other accountable to meet commitments. Core Behaviors Merlin people create joyful experiences that unite and inspire people from every walk of life. Our ambition is to be the best place in the world to work and visit. We do this by working together with shared values and demonstrating values-based competencies. We Care We go above and beyond for our guests and our people - no gesture is too thoughtful. We are uncompromising about safety, security, and welfare, setting the highest standards. We work hard to have a positive impact, both on the planet and in our local communities. Own Your Craft We constantly sharpen our skills and help others to grow in their roles. We listen closely to others, learning from feedback. We take inspiration from our industry and world, to stay at the forefront of entertainment. Drive and Discover We give our best every day, owning our work and seeing it through until it's done brilliantly. We focus on the things that make the biggest difference: do less but do it better. We explore untapped opportunities to delight more guests in more ways, embracing calculated risks. Go Together We work on our relationships daily, building teamwork and trust. We collaborate with people from other teams and sites around the globe, to solve problems together and draw on diverse perspectives. We commit to our decisions and move at speed to make progress happen. Enjoy the Ride We bring fun and optimism to our work - because happiness helps us be at our best. We support each other through challenges and turn missteps into opportunities to learn. We cultivate a warm, welcoming environment where people feel a strong sense of belonging. Disclaimer Statement I confirm that I have read, understand and am able to perform the essential job functions of the job with or without reasonable accommodation. Benefits 🎉 Benefits of Joining Merlin Entertainments! 🎉 🏥 Excellent Health Care Options: Comprehensive medical, dental, and vision coverage. 🌴 Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge! 🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡 🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work! 💼 401(k) Program: Save for the future with company matching contributions. 📚 Tuition Reimbursement Programs: Get support for further education and career growth. 🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us! Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨ Pay Range From USD $60,000.00/Yr.

Job Description Bowling Counter Attendant Stars and Strikes Family Entertainment Center is seeking outgoing, energetic personalities to join our team! Stars and Strikes Bowling Counter Attendants are responsible for greeting all guests, communicating the daily specials/offers, and provide exceptional guest service at the bowling counter and lanes. All you'll need is an outgoing personality, willingness to learn, and the skill to excel in a fast-paced environment. We'll teach you everything you need to know - give us a chance! What we're looking for: Friendly and professional demeanor Ability to work well as a team and contribute to other departments when needed Ability to display excellent communication skills Must be able to work weekends and holidays Responsibilities: Greet & help all guests at the counter Ringing in purchases and completing transactions Offer new specials and promotions to guests Maintain a clean work environment at the counter and on the lanes Why join our team? With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We are a family-owned business and consider our team members part of our family We encourage team members to continue their training by providing online resources We provide opportunities for all team members to give back to the community We encourage team members to have fun while they work We work together as a team and succeed as a team Perks we offer: Free bowling, laser tag & gameplay! Monthly rewards Company-wide contests Health & 401k Benefits for Eligible Team Members Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer. Powered by JazzHR UpYDUpH1Aw

Job Responsibilities Provide leadership and guidance to team members to achieve performance targets. Monitor and evaluate team performance, providing regular feedback and coaching. Collaborate with other departments to ensure seamless workflow and quality service delivery. Identify and resolve operational issues and guest concerns promptly. Promote a positive and inclusive team culture, fostering associate engagement and development. Ensure compliance with company policies, procedures, and safety standards. Prepare and present regular reports on team performance and key metrics. Perform other operational duties as assigned by your manager Critical Skills & Experience Requirements High school diploma or equivalent work experience. Proven experience in a leadership or supervisory role. Excellent communication, interpersonal, and problem-solving skills. Strong organizational and time-management abilities. Ability to motivate and inspire a diverse team to achieve goals. Proficiency in relevant software and tools. Knowledge of industry-specific regulations and best practices. Availabilit to work varied shifts, including evenings, weekends and holidays Ability to stand and walk for long periods of time including maneuvering up and down stairs ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

What you'll bring to the team Lead Technician - Legoland Discovery Center Atlanta Responsibilities: 🏗️ Oversee all facility & building maintenance, keeping everything running safely and smoothly 🛠️ Lead, schedule, and develop the Technician Team, forecasting staffing needs and managing coverage 🔧 Manage vendors & trades (HVAC, electrical, plumbing, housekeeping, Triotec/Simex, and more) 🖥️ Own preventative maintenance & asset management using Facilitree software 🎢 Maintain, repair, and troubleshoot rides, attractions, and facility systems to minimize downtime and maximize guest experience 💡 Handle hands-on repairs & operations, including lighting, painting, equipment maintenance, custodial oversight, and exhibit setup 📋 Ensure safety, compliance, inspections, and documentation, meeting all statutory and Merlin standards 🌟 Create a “guest-obsessed” culture, motivating and empowering the team through training, recognition, and continuous improvement Qualifications & Experience About You: 🎓 Education & experience blend: High School diploma/GED required; technical degree preferred; Bachelor's a plus 🛠️ Technical leadership background: 1+ year supervising in a technical or themed environment (automation, electrical, hydraulics, pneumatics, networks, animation) 🎢 Hands-on maintenance pro: Experience maintaining rides, facilities, and a wide range of equipment ⚡ Thrives under pressure: Excels at multitasking, problem-solving, and delivering top-tier service in fast-paced environments 🌟 Natural leader with energy: Confident, approachable, guest-focused, and able to inspire teams with enthusiasm and drive Benefits 🎉 Benefits of Joining Merlin Entertainments! 🎉 🏥 Excellent Health Care Options: Comprehensive medical, dental, and vision coverage. 🌴 Outstanding Paid Time Off (PTO): Enjoy well-deserved breaks to recharge! 🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡 🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work! 💼 401(k) Program: Save for the future with company matching contributions. 📚 Tuition Reimbursement Programs: Get support for further education and career growth. 🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us! Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨ Pay Range USD $21.00/Hr.

Concourse Experience Manager Stars and Strikes Family Entertainment Center is seeking a Concourse Experience Manager who is ready to be part of a high-volume, fast-paced Entertainment Center! The ideal candidate will be an energetic, driven individual with a solid work ethic, positive attitude, and superior guest service skills. As the Concourse Experience Manager, you would be responsible for the overall operations and atmosphere of the concourse. This position will be directly responsible for meeting and exceeding sales goals, the running of the concourse including bowling and service, creating memorable guest experiences, as well as training and maintaining team members for a variety of positions. Why Join Our Team? We are a family-owned business and consider our team members part of our family We equip team members to achieve their career dreams at Stars and Strikes and provide training to do so With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We encourage team members to have fun while they work We provide opportunities for all team members to give back to the community We are a community who live out our core values: Respect at All Times, Listen to Others, Exceptional Guest Service, Sharing in Success, Dedicated to Fun, Cleanliness Focused, and We Give Back What We're Looking For: 1-2 years of management experience Friendly, outgoing and professional demeanor Experience in Hospitality and/or Food & Beverage is a preferred Must able to work weekends and holidays Core Competencies: People Leader: Develop Team Members, Navigate Chaos, Motivate Others, Thrive in Ambiguity, Cultivate Exceptional Guest Experiences Operations Expert: Problem-Solver, Cleanliness Focused, Takes the Initiative, Floor Management Experience, Budget Proficiency, Passion for Hospitality Key Responsibilities: Ensure a “FUN” atmosphere Identify & Resolve Issues Impacting Guest Experience Cleaning of Location Compliance and Training Validation Overall Floor Management (bowling, bar and lane service) Additional Duties: Act as Manager on Duty when Needed Report Product/ Service Issues Timecard Review Quality of Inventories Delivery Check-ins Perks We Offer: Health & 401k Benefits Bonuses Paid-Time Off Free bowling, laser tag & gameplay! Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer.

Bowling Counter Attendant Stars and Strikes Family Entertainment Center is seeking outgoing, energetic personalities to join our team! Stars and Strikes Bowling Counter Attendants are responsible for greeting all guests, communicating the daily specials/offers, and provide exceptional guest service at the bowling counter and lanes. All you'll need is an outgoing personality, willingness to learn, and the skill to excel in a fast-paced environment. We'll teach you everything you need to know - give us a chance! What we're looking for: Friendly and professional demeanor Ability to work well as a team and contribute to other departments when needed Ability to display excellent communication skills Must be able to work weekends (morning or nights and holidays) Responsibilities: Greet & help all guests at the counter Ringing in purchases and completing transactions Offer new specials and promotions to guests Maintain a clean work environment at the counter and on the lanes Why join our team? With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We are a family-owned business and consider our team members part of our family We encourage team members to continue their training by providing online resources We provide opportunities for all team members to give back to the community We encourage team members to have fun while they work We work together as a team and succeed as a team Perks we offer: Free bowling, laser tag & gameplay! Monthly rewards Company-wide contests Health & 401k Benefits for Eligible Team Members Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer.

Job Description Stars and Strikes Family Entertainment Center is seeking an experienced Customer Experience Manager who is ready to be part of a high volume, fast-paced restaurant in a growing company. As the Concourse Experience Manager, you will be responsible for the restaurant, bar, and lane service, ensuring that we exceed our guest's expectations while delivering an exceptional product. The ideal candidate is an outgoing, energetic individual with a passion for guest service and an exceptional knowledge of restaurant operations. What we're looking for: 1-2 years of management experience Experience in Hospitality and/or Food & Beverage is a plus Must able to work weekends and holidays Responsibilities: Create an exciting and fun atmosphere to ensure a great experience for our guests and team Assist in hiring, training, coaching, developing, scheduling, and evaluating servers and bartenders Adhering to core standards, HR policies, training, safety requirements Lead and manage the FOH staff and oversee all FOH operations Have a thorough knowledge of our restaurant & menus Ensure the smooth and efficient operation of the bar Maintain an organized workspace Why join our team? With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We are a family-owned business and consider our team members part of our family We encourage team members to continue their training by providing online resources We provide opportunities for all team members to give back to the community We encourage team members to have fun while they work We work together as a team and succeed as a team Perks We Offer: Health & 401k Benefits Paid-Time off Bonuses Free bowling, laser tag & gameplay! Monthly rewards Company-wide contests Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer. Powered by JazzHR 5euddsnGWc

Stars and Strikes Family Entertainment Center is seeking outgoing, energetic personalities to join our team! As a Stars and Strikes Facility Maintenance Representative, you will work with the management team to ensure that the facility is cleaned to the highest standards while offering great guest service. The ideal candidate is an energetic, motivated, team player who enjoys working in a high volume, fast-paced entertainment center. Our Stars and Strikes Facilities Team takes pride in creating a clean and safe environment for team members and guests. What we're looking for: Friendly and professional demeanor Ability to work well as a team and contribute to other departments when needed Ability to display excellent communication skills Must be able to work a flexible schedule that may include a combination of weekdays or weekends Job responsibilities Maintains indoor and outdoor cleanliness and safety by performing daily maintenance tasks Cleans, disinfects, and maintains the cleanliness of all interior areas in the building, including the restrooms Restocks restroom of paper materials Performs minor repairs as required Assists in the building preventive maintenance processes and monitoring Why join our team? With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We are a family-owned business and consider our team members part of our family We encourage team members to continue their training by providing online resources We provide opportunities for all team members to give back to the community We encourage team members to have fun while they work We work together as a team and succeed as a team Perks we offer: Free bowling, laser tag & gameplay! Discounts on food Company-wide contests Health & 401k Benefits for Eligible Team Members Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer.

Job Description Bartender Stars and Strikes Bowling Entertainment Center is seeking outgoing, energetic personalities to join our team! The ideal candidate is a driven individual with a solid work ethic, positive attitude, and superior guest service who is ready to be a part of a high volume, fast-paced company. What we're looking for: Must meet the required age for your state Must be willing to work a flexible schedule based on the needs of the business, including weekends & holidays Minimum of 1 year bartending experience Be authorized to work in the United States Responsibilities: Providing an enjoyable bar experience for every guest Craft every drink to perfection and serve customers responsibly Teamwork, time management, multitasking, and menu knowledge Why join our team? With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We are a family-owned business and consider our team members part of our family We encourage team members to continue their training by providing online resources We provide opportunities for all team members to give back to the community We encourage team members to have fun while they work We work together as a team and succeed as a team Perks we offer: Free bowling, laser tag & gameplay! Monthly rewards Company-wide contests Health & 401k Benefits for Eligible Team Members Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer. Powered by JazzHR XYU3xS1Q42