Assistant General Manager jobs at Stars and Strikes Family Entertainment Centers

Job Description Back of House Manager Stars and Strikes Family Entertainment Center is seeking an experienced Back-of-House (Kitchen) Manager who is ready to be part of a high volume, fast-paced restaurant in a growing company. Our Kitchen Crew creates a variety of delicious dishes from our full restaurant and catering menus. View our menu on *************************** The ideal candidate will know how to manage a large Kitchen Crew, understand back-of-house operations, and have the background to manage food and labor costs. We are looking for someone with a knowledge of food safety standards, an ability to enforce hygiene and sanitation practices and someone who will adhere to all county and company food and safety regulations. This individual will be in charge of creating unforgettable guest dining experiences; someone who is passionate excellent culinary cuisine is who we are looking for! Why Join Our Team? We are a family-owned business and consider our team members part of our family We equip team members to achieve their career dreams at Stars and Strikes and provide training to do so With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We encourage team members to have fun while they work We provide opportunities for all team members to give back to the community We are a community who live out our core values: Respect at All Times, Listen to Others, Exceptional Guest Service, Sharing in Success, Dedicated to Fun, Cleanliness Focused, and We Give Back What We're Looking For: Minimum of two years of restaurant experience Management and/or hospitality experience a plus Experience in managing COGS and labor ServSafe certified or able to complete certification Must be able to work weekends and holidays Core Competencies: People Leader: Develop Staff, Navigate Chaos, Motivate Others, Handle Conflict, Thrive in Ambiguity, Cultivate Excellent Guest Experiences Back of House Expert: Problem-Solver, Food Safety Experience, Hygiene and Sanitation Focused, Budget Proficiency, Efficient Food Preparation Key Responsibilities: Own Back-of-House/Kitchen Sanitation and Operations Hire, Train and Manage All Team Members Manage Inventory of Food and Beverage Handle Back-of-House Budget Additional Duties: Attend all Staff Meetings Comply with County Health Standards Stay Up to Date on Company's BOH Processes Train Team on Updated Processes and Specials Assist with Orientation and Onboarding New Staff Perks We Offer: Health & 401k Benefits Bonuses Paid-Time Off Daily Pay Free Bowling, Laser Tag & Gameplay! Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer. Powered by JazzHR 3lElpoSs62

Job Responsibilities * Lead and manage a team of bar staff, providing guidance, training, and performance evaluations. * Develop and implement operational strategies to enhance bar efficiency and guest satisfaction. * Monitor and maintain appropriate levels of bar inventory, including beverages, supplies, and equipment. * Collaborate with vendors and suppliers to ensure timely deliveries and cost-effective procurement. * Maintain cleanliness and organization of the bar area, ensuring compliance with health and safety regulations. * Handle guest inquiries, concerns, and feedback, resolving issues promptly and professionally. * Implement and enforce company policies and procedures to uphold service standards. * Collaborate with other departments to coordinate events, promotions, and special bar-related activities. Critical Skills & Experience Requirements * Prior experience in bar management or a related hospitality role. * Strong leadership and team management skills. * Excellent communication and interpersonal abilities. * Thorough understanding of beverage operations and inventory management. * Ability to work in a fast-paced environment and adapt to changing demands. * Proficiency in point-of-sale (POS) systems and basic computer applications. * Knowledge of industry regulations and safety standards. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Responsibilities Lead and manage a team of bar staff, providing guidance, training, and performance evaluations. Develop and implement operational strategies to enhance bar efficiency and guest satisfaction. Monitor and maintain appropriate levels of bar inventory, including beverages, supplies, and equipment. Collaborate with vendors and suppliers to ensure timely deliveries and cost-effective procurement. Maintain cleanliness and organization of the bar area, ensuring compliance with health and safety regulations. Handle guest inquiries, concerns, and feedback, resolving issues promptly and professionally. Implement and enforce company policies and procedures to uphold service standards. Collaborate with other departments to coordinate events, promotions, and special bar-related activities. Critical Skills & Experience Requirements Prior experience in bar management or a related hospitality role. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Thorough understanding of beverage operations and inventory management. Ability to work in a fast-paced environment and adapt to changing demands. Proficiency in point-of-sale (POS) systems and basic computer applications. Knowledge of industry regulations and safety standards. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Andretti Indoor Karting & Games (AIKG) is actively seeking an Assistant General Manager to join the team! The Assistant General Manager is responsible for the management of all functional areas of the site's business operations including Restaurant and Arcade. The Assistant General Manager will work closely with and report to the unit General Manager. They are responsible to be the leader in the development of Management & Team Members and oversee Repair & Maintenance of the facility. Assistant General Managers must create an environment that develops ownership and accountability. The Assistant General Manager is expected to maintain the quality and ethical standards set by AIKG while representing the Andretti brand. Andretti Indoor Karting & Games - AIKG can get you on the track for your winning General Manager career! Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company. AIKG locations feature high-speed, high-tech indoor Karting on multilevel tracks, multi-player immersive Virtual Reality Simulators, Arcade fun, and amazing restaurants & event spaces featuring scratch cocktails and culinary creations crafted in our kitchens. AIKG currently has 11 locations in Florida, Oklahoma, Texas, Georgia, & Arizona with more on the horizon, and Corporate Support offices in Orlando and Atlanta. Benefits Include: * Top Management Salaries * Exciting Bonus opportunities * AIKG has the BEST staff, so you work with and lead motivated professionals! * Top Pay for hourly employees! * Significant Opportunities for hourly employee bonuses! * Support for ongoing professional development and training. * Personal/Family Medical, Dental and Vision Insurance Coverage * $1200 company paid Health Savings Account * Vacation and Sick time accrued during the first year * 401k retirement program with generous company match * Company provided Life Insurance * Company provided Short-Term and Long-Term Disability Insurance Assistant General Manager Responsibilities Work closely with department leaders to oversee all aspects of site operations of entire facility, including staffing, training, employee relations, repair and maintenance, game operations, site IT, cleanliness, organization, service timing, quality product, cash handling and site administration. * Fully accountable for all aspects of P&L, including achieving annual revenue, profit, cost control and inventory control * Accountable to maximize daily sales and effectively manage costs, labor and cash control * Work closely with department Managers to oversee operations and facility * Continuously promote safety and sanitation * Responsible to take proactive approach to guest relations, put in time spent on floor interacting with guests * Ensure the highest level of quality and standards * Ultimately responsible for all aspects of guest relations and the quality of experience delivered to the guest, i.e. product, timing, service, entertainment, excitement, etc. * Empower management and staff to deliver exceptional service * Responsible for the on-going development of all site managers and for the development of Management-in-Training * Assure leadership and staff morale is maintained at a high level * Responsible to provide direct and honest feedback to staff regarding individual performance * Establishes operational guidelines for the recruitment and retention of staff Required Qualifications * Eligible to work in the United States * At least 18 years of age * Strong written & verbal communication skills * High School Diploma or equivalent * Strong organizational skills * Basic understanding of Marketing and Finance * The desire and ability to be pleasant, upbeat and sociable throughout the workday * Work varying days, nights, holidays and weekends Preferred and great to have: * Two years of Assistant General Management experience in high volume environment * Two years of complete P&L experience in a branded food and entertainment business * Financial analysis and assessment skills * Proven leadership and team skills; ability to motivate and manage all levels of staff and management * Working knowledge of cost controls * Strong training and development background Physical Requirements The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. * Walk or stand for extended periods of time * The ability to communicate quickly and accurately * Must be able to lift up to 15 lbs on a regular basis * Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs * The work environment may include bright, dim or flashing lights and loud sounds * Requires manual dexterity to use and operate all necessary equipment * Be able to understand, follow and maintain safety standards at all times

Andretti Indoor Karting & Games (AIKG) is actively seeking an Assistant General Manager to join the team! The Assistant General Manager is responsible for the management of all functional areas of the site's business operations including Restaurant and Arcade. The Assistant General Manager will work closely with and report to the unit General Manager. They are responsible to be the leader in the development of Management & Team Members and oversee Repair & Maintenance of the facility. Assistant General Managers must create an environment that develops ownership and accountability. The Assistant General Manager is expected to maintain the quality and ethical standards set by AIKG while representing the Andretti brand. Andretti Indoor Karting & Games - AIKG can get you on the track for your winning General Manager career! Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company. AIKG locations feature high-speed, high-tech indoor Karting on multilevel tracks, multi-player immersive Virtual Reality Simulators, Arcade fun, and amazing restaurants & event spaces featuring scratch cocktails and culinary creations crafted in our kitchens. AIKG currently has 11 locations in Florida, Oklahoma, Texas, Georgia, & Arizona with more on the horizon, and Corporate Support offices in Orlando and Atlanta. Benefits Include: Top Management Salaries Exciting Bonus opportunities AIKG has the BEST staff, so you work with and lead motivated professionals! Top Pay for hourly employees! Significant Opportunities for hourly employee bonuses! Support for ongoing professional development and training. Personal/Family Medical, Dental and Vision Insurance Coverage $1200 company paid Health Savings Account Vacation and Sick time accrued during the first year 401k retirement program with generous company match Company provided Life Insurance Company provided Short-Term and Long-Term Disability Insurance Assistant General Manager Responsibilities Work closely with department leaders to oversee all aspects of site operations of entire facility, including staffing, training, employee relations, repair and maintenance, game operations, site IT, cleanliness, organization, service timing, quality product, cash handling and site administration. Fully accountable for all aspects of P&L, including achieving annual revenue, profit, cost control and inventory control Accountable to maximize daily sales and effectively manage costs, labor and cash control Work closely with department Managers to oversee operations and facility Continuously promote safety and sanitation Responsible to take proactive approach to guest relations, put in time spent on floor interacting with guests Ensure the highest level of quality and standards Ultimately responsible for all aspects of guest relations and the quality of experience delivered to the guest, i.e. product, timing, service, entertainment, excitement, etc. Empower management and staff to deliver exceptional service Responsible for the on-going development of all site managers and for the development of Management-in-Training Assure leadership and staff morale is maintained at a high level Responsible to provide direct and honest feedback to staff regarding individual performance Establishes operational guidelines for the recruitment and retention of staff Required Qualifications Eligible to work in the United States At least 18 years of age Strong written & verbal communication skills High School Diploma or equivalent Strong organizational skills Basic understanding of Marketing and Finance The desire and ability to be pleasant, upbeat and sociable throughout the workday Work varying days, nights, holidays and weekends Preferred and great to have: Two years of Assistant General Management experience in high volume environment Two years of complete P&L experience in a branded food and entertainment business Financial analysis and assessment skills Proven leadership and team skills; ability to motivate and manage all levels of staff and management Working knowledge of cost controls Strong training and development background Physical Requirements The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Walk or stand for extended periods of time The ability to communicate quickly and accurately Must be able to lift up to 15 lbs on a regular basis Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs The work environment may include bright, dim or flashing lights and loud sounds Requires manual dexterity to use and operate all necessary equipment Be able to understand, follow and maintain safety standards at all times

Job Responsibilities Supervise and lead kitchen staff, including cooks, prep chefs, and dishwashers. Ensure the kitchen operates smoothly, meeting food safety and quality standards. Oversee food preparation, including recipe adherence and portion control. Monitor inventory levels and order kitchen supplies and ingredients as needed. Train kitchen staff in proper food handling, cooking techniques, and safety procedures. Coordinate with the front-of-house staff to ensure timely and accurate food service. Address and resolve kitchen-related issues and emergencies. Critical Skills & Experience Requirements Prior experience in a kitchen management or supervisory role. Strong leadership and team management skills. Excellent knowledge of food safety and sanitation practices. Ability to work in a fast-paced kitchen environment and adapt to changing demands. Proficiency in kitchen equipment operation and maintenance. Effective communication skills to coordinate with kitchen and front-of-house staff. Understanding of inventory management and ordering processes. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Responsibilities * Supervise and lead kitchen staff, including cooks, prep chefs, and dishwashers. * Ensure the kitchen operates smoothly, meeting food safety and quality standards. * Oversee food preparation, including recipe adherence and portion control. * Monitor inventory levels and order kitchen supplies and ingredients as needed. * Train kitchen staff in proper food handling, cooking techniques, and safety procedures. * Coordinate with the front-of-house staff to ensure timely and accurate food service. * Address and resolve kitchen-related issues and emergencies. Critical Skills & Experience Requirements * Prior experience in a kitchen management or supervisory role. * Strong leadership and team management skills. * Excellent knowledge of food safety and sanitation practices. * Ability to work in a fast-paced kitchen environment and adapt to changing demands. * Proficiency in kitchen equipment operation and maintenance. * Effective communication skills to coordinate with kitchen and front-of-house staff. * Understanding of inventory management and ordering processes. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Andretti Indoor Karting & Games is seeking an Operations Manager to join our leadership team! The Operations Manager will be responsible for the leadership of the Andretti Indoor Karting & Games facility and team members on a daily basis including staffing, scheduling & training of hourly staff, cost control, service standards, operational procedures and policies, guest relations, sanitation, environment control, cash handling, staff motivation, safety and security. The Operations Manager will take ownership of a department (Arcade, F&B, Kitchen, Special Events, Track, Overall Facility) as well as run unit operations and work to create an environment that encourages ownership and accountability by Team Members. KEY RESPONSIBILITIES Lead team members with integrity and purpose Empower staff to deliver exceptional legendary service Always support the Andretti Indoor Karting and Games Motto “Striving for Perfection; Achieving Excellence” Manage daily operations: staffing, scheduling, repair and maintenance, cleanliness, organization, service timing, and quality product. Responsible for the development of staff Provide direct and honest feedback to staff regarding individual performance Manage staff training and employee relations Assure that staff morale is maintained at a high level Take an active part in the recruitment and retention of staff Accountable to maximize daily sales and effectively manage costs, labor and cash control Manage department labor costs within acceptable budgets Ensure site inspections are within acceptable standards Manage organization and cleanliness of departmental areas Work closely with Sales Department to ensure proper scheduling and planning for Events Oversee, maintain and inventory areas of unit equipment Andretti Indoor Karting & Games - Speed out of the pits and let AIKG be the racetrack for your winning Management Career! Andretti Indoor Karting & Games (AIKG) is a rapidly growing Family Entertainment company. Our locations feature high-speed, high-tech indoor Karting on multilevel tracks, multi-player immersive Virtual Reality Simulators, Arcade fun, and amazing restaurants & event spaces featuring scratch cocktails and culinary creations crafted in our kitchens. We currently have nine locations in Arizona, Florida, Georgia & Texas, and Corporate Support offices in Orlando and Atlanta. Benefits include: Top Management Salaries Exciting Bonus opportunities AIKG has the BEST staff, so managers work with and lead motivated professionals! Personal/Family Medical, Dental and Vision Insurance Coverage $1200 company paid Health Savings Account Vacation and Sick time accrued during the first year 401k retirement program with generous company match Company provided Life Insurance Company provided Short-Term and Long-Term Disability Insurance Accident, Critical Illness and Voluntary Life Insurance Operations Manager Qualifications Required: Eligible to work in the United States At least 18 years of age Strong written & verbal communication skills High School Diploma or equivalent Strong organizational skills The desire and ability to be pleasant, upbeat and sociable throughout the workday Work varying days, nights, holidays and weekends Preferred and great to have: Two years of restaurant or FEC management in a high volume environment Proven leadership and team skills; ability to motivate and manage all levels of staff Strong training and development background Working knowledge of cost controls Strong training and development background Physical Requirements The physical demands described are representative of those that must be met by an Andretti Associate to successfully perform the essential functions of their job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Walk or stand for extended periods of time The ability to communicate quickly and accurately Must be able to lift up to 15 lbs on a regular basis Perform functions which require organization, bending, reaching, turning, lifting, climbing and occasional stocking up to 50lbs The work environment may include bright, dim or flashing lights and loud sounds Requires manual dexterity to use and operate all necessary equipment Be able to understand, follow and maintain safety standards at all times

Job Responsibilities * Set up and run hiring events to keep up with venue staffing needs. * Collaborate with department heads to identify specific training gaps or needs for hospitality staff. * Deliver engaging training programs for managers and associates. * Organization and inventory of training materials, manuals, and resources to support training initiatives. * Evaluate the effectiveness of training programs through assessments and feedback, making improvements as necessary. * Coordinate and schedule training sessions to ensure all staff receive proper training. * Monitor the performance and progress of trainees, providing coaching and additional support when required. * Stay updated on industry trends and best practices in hospitality training. Critical Skills & Experience Requirements * Bachelor's degree in Hospitality Management, Training & Development, or a related field; Master's degree is a plus. * Proven experience as a Training Manager in the hospitality industry. * Excellent knowledge of hospitality principles, guest service, and etiquette. * Effective communication and interpersonal skills. * Experience with learning management systems (LMS) is preferred. * Ability to assess training needs and develop customized training solutions. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Job Responsibilities Set up and run hiring events to keep up with venue staffing needs. Collaborate with department heads to identify specific training gaps or needs for hospitality staff. Deliver engaging training programs for managers and associates. Organization and inventory of training materials, manuals, and resources to support training initiatives. Evaluate the effectiveness of training programs through assessments and feedback, making improvements as necessary. Coordinate and schedule training sessions to ensure all staff receive proper training. Monitor the performance and progress of trainees, providing coaching and additional support when required. Stay updated on industry trends and best practices in hospitality training. Critical Skills & Experience Requirements Bachelor's degree in Hospitality Management, Training & Development, or a related field; Master's degree is a plus. Proven experience as a Training Manager in the hospitality industry. Excellent knowledge of hospitality principles, guest service, and etiquette. Effective communication and interpersonal skills. Experience with learning management systems (LMS) is preferred. Ability to assess training needs and develop customized training solutions. ADA The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties. EEO Statement Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions. As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve. Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law. Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee. Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Back of House Manager Stars and Strikes Family Entertainment Center is seeking an experienced Back-of-House (Kitchen) Manager who is ready to be part of a high volume, fast-paced restaurant in a growing company. Our Kitchen Crew creates a variety of delicious dishes from our full restaurant and catering menus. View our menu on *************************** The ideal candidate will know how to manage a large Kitchen Crew, understand back-of-house operations, and have the background to manage food and labor costs. We are looking for someone with a knowledge of food safety standards, an ability to enforce hygiene and sanitation practices and someone who will adhere to all county and company food and safety regulations. This individual will be in charge of creating unforgettable guest dining experiences; someone who is passionate excellent culinary cuisine is who we are looking for! Why Join Our Team? We are a family-owned business and consider our team members part of our family We equip team members to achieve their career dreams at Stars and Strikes and provide training to do so With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We encourage team members to have fun while they work We provide opportunities for all team members to give back to the community We are a community who live out our core values: Respect at All Times, Listen to Others, Exceptional Guest Service, Sharing in Success, Dedicated to Fun, Cleanliness Focused, and We Give Back What We're Looking For: Minimum of two years of restaurant experience Management and/or hospitality experience a plus Experience in managing COGS and labor ServSafe certified or able to complete certification Must be able to work weekends and holidays Core Competencies: People Leader: Develop Staff, Navigate Chaos, Motivate Others, Handle Conflict, Thrive in Ambiguity, Cultivate Excellent Guest Experiences Back of House Expert: Problem-Solver, Food Safety Experience, Hygiene and Sanitation Focused, Budget Proficiency, Efficient Food Preparation Key Responsibilities: Own Back-of-House/Kitchen Sanitation and Operations Hire, Train and Manage All Team Members Manage Inventory of Food and Beverage Handle Back-of-House Budget Additional Duties: Attend all Staff Meetings Comply with County Health Standards Stay Up to Date on Company's BOH Processes Train Team on Updated Processes and Specials Assist with Orientation and Onboarding New Staff Perks We Offer: Health & 401k Benefits Bonuses Paid-Time Off Daily Pay Free Bowling, Laser Tag & Gameplay! Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer.

Back of House Manager Stars and Strikes Family Entertainment Center is seeking an experienced Back-of-House (Kitchen) Manager who is ready to be part of a high volume, fast-paced restaurant in a growing company. Our Kitchen Crew creates a variety of delicious dishes from our full restaurant and catering menus. View our menu on *************************** The ideal candidate will know how to manage a large Kitchen Crew, understand back-of-house operations, and have the background to manage food and labor costs. We are looking for someone with a knowledge of food safety standards, an ability to enforce hygiene and sanitation practices and someone who will adhere to all county and company food and safety regulations. This individual will be in charge of creating unforgettable guest dining experiences; someone who is passionate excellent culinary cuisine is who we are looking for! Why Join Our Team? We are a family-owned business and consider our team members part of our family We equip team members to achieve their career dreams at Stars and Strikes and provide training to do so With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We encourage team members to have fun while they work We provide opportunities for all team members to give back to the community We are a community who live out our core values: Respect at All Times, Listen to Others, Exceptional Guest Service, Sharing in Success, Dedicated to Fun, Cleanliness Focused, and We Give Back What We're Looking For: Minimum of two years of restaurant experience Management and/or hospitality experience a plus Experience in managing COGS and labor ServSafe certified or able to complete certification Must be able to work weekends and holidays Core Competencies: People Leader: Develop Staff, Navigate Chaos, Motivate Others, Handle Conflict, Thrive in Ambiguity, Cultivate Excellent Guest Experiences Back of House Expert: Problem-Solver, Food Safety Experience, Hygiene and Sanitation Focused, Budget Proficiency, Efficient Food Preparation Key Responsibilities: Own Back-of-House/Kitchen Sanitation and Operations Hire, Train and Manage All Team Members Manage Inventory of Food and Beverage Handle Back-of-House Budget Additional Duties: Attend all Staff Meetings Comply with County Health Standards Stay Up to Date on Company's BOH Processes Train Team on Updated Processes and Specials Assist with Orientation and Onboarding New Staff Perks We Offer: Health & 401k Benefits Bonuses Paid-Time Off Daily Pay Free Bowling, Laser Tag & Gameplay! Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer.

Job Description Back of House Manager Stars and Strikes Family Entertainment Center is seeking an experienced Back-of-House (Kitchen) Manager who is ready to be part of a high volume, fast-paced restaurant in a growing company. Our Kitchen Crew creates a variety of delicious dishes from our full restaurant and catering menus. View our menu on *************************** The ideal candidate will know how to manage a large Kitchen Crew, understand back-of-house operations, and have the background to manage food and labor costs. We are looking for someone with a knowledge of food safety standards, an ability to enforce hygiene and sanitation practices and someone who will adhere to all county and company food and safety regulations. This individual will be in charge of creating unforgettable guest dining experiences; someone who is passionate excellent culinary cuisine is who we are looking for! Why Join Our Team? We are a family-owned business and consider our team members part of our family We equip team members to achieve their career dreams at Stars and Strikes and provide training to do so With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We encourage team members to have fun while they work We provide opportunities for all team members to give back to the community We are a community who live out our core values: Respect at All Times, Listen to Others, Exceptional Guest Service, Sharing in Success, Dedicated to Fun, Cleanliness Focused, and We Give Back What We're Looking For: Minimum of two years of restaurant experience Management and/or hospitality experience a plus Experience in managing COGS and labor ServSafe certified or able to complete certification Must be able to work weekends and holidays Core Competencies: People Leader: Develop Staff, Navigate Chaos, Motivate Others, Handle Conflict, Thrive in Ambiguity, Cultivate Excellent Guest Experiences Back of House Expert: Problem-Solver, Food Safety Experience, Hygiene and Sanitation Focused, Budget Proficiency, Efficient Food Preparation Key Responsibilities: Own Back-of-House/Kitchen Sanitation and Operations Hire, Train and Manage All Team Members Manage Inventory of Food and Beverage Handle Back-of-House Budget Additional Duties: Attend all Staff Meetings Comply with County Health Standards Stay Up to Date on Company's BOH Processes Train Team on Updated Processes and Specials Assist with Orientation and Onboarding New Staff Perks We Offer: Health & 401k Benefits Bonuses Paid-Time Off Daily Pay Free Bowling, Laser Tag & Gameplay! Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer. Powered by JazzHR EWdQPq1rjw

Job Description Back of House Manager Stars and Strikes Family Entertainment Center is seeking an experienced Back-of-House (Kitchen) Manager who is ready to be part of a high volume, fast-paced restaurant in a growing company. Our Kitchen Crew creates a variety of delicious dishes from our full restaurant and catering menus. View our menu on *************************** The ideal candidate will know how to manage a large Kitchen Crew, understand back-of-house operations, and have the background to manage food and labor costs. We are looking for someone with a knowledge of food safety standards, an ability to enforce hygiene and sanitation practices and someone who will adhere to all county and company food and safety regulations. This individual will be in charge of creating unforgettable guest dining experiences; someone who is passionate excellent culinary cuisine is who we are looking for! Why Join Our Team? We are a family-owned business and consider our team members part of our family We equip team members to achieve their career dreams at Stars and Strikes and provide training to do so With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We encourage team members to have fun while they work We provide opportunities for all team members to give back to the community We are a community who live out our core values: Respect at All Times, Listen to Others, Exceptional Guest Service, Sharing in Success, Dedicated to Fun, Cleanliness Focused, and We Give Back What We're Looking For: Minimum of two years of restaurant experience Management and/or hospitality experience a plus Experience in managing COGS and labor ServSafe certified or able to complete certification Must be able to work weekends and holidays Core Competencies: People Leader: Develop Staff, Navigate Chaos, Motivate Others, Handle Conflict, Thrive in Ambiguity, Cultivate Excellent Guest Experiences Back of House Expert: Problem-Solver, Food Safety Experience, Hygiene and Sanitation Focused, Budget Proficiency, Efficient Food Preparation Key Responsibilities: Own Back-of-House/Kitchen Sanitation and Operations Hire, Train and Manage All Team Members Manage Inventory of Food and Beverage Handle Back-of-House Budget Additional Duties: Attend all Staff Meetings Comply with County Health Standards Stay Up to Date on Company's BOH Processes Train Team on Updated Processes and Specials Assist with Orientation and Onboarding New Staff Perks We Offer: Health & 401k Benefits Bonuses Paid-Time Off Daily Pay Free Bowling, Laser Tag & Gameplay! Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer. Powered by JazzHR WSpIN8rVDi

Front of House Manager Stars and Strikes Family Entertainment Center is seeking an experienced Front of House Manager who is ready to be part of a high volume, fast-paced restaurant in a growing company. As the FOH Manager, you will be responsible for the restaurant, bar, and lane service, ensuring that we exceed our guest's expectations while delivering an exceptional product. The ideal candidate is an outgoing, energetic individual with a passion for guest service and an exceptional knowledge of restaurant operations. What we're looking for: 1-2 years of management experience Experience in Hospitality and/or Food & Beverage is a plus Must able to work weekends and holidays Responsibilities: Create an exciting and fun atmosphere to ensure a great experience for our guests and team Assist in hiring, training, coaching, developing, scheduling, and evaluating servers and bartenders Adhering to core standards, HR policies, training, safety requirements Lead and manage the FOH staff and oversee all FOH operations Have a thorough knowledge of our restaurant & menus Ensure the smooth and efficient operation of the bar Maintain an organized workspace Why join our team? With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We are a family-owned business and consider our team members part of our family We encourage team members to continue their training by providing online resources We provide opportunities for all team members to give back to the community We encourage team members to have fun while they work We work together as a team and succeed as a team Perks We Offer: Health & 401k Benefits Paid-Time off Bonuses Free bowling, laser tag & gameplay! Monthly rewards Company-wide contests Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer.

Stars and Strikes Entertainment Center is seeking a highly motivated management candidate who is ready to be part of a high volume, fast-paced, growing family entertainment center. The perfect candidate will be an outgoing, and energetic individual with a passion for guest service and a willingness to learn everything about our business. At Stars and Strikes, our General Managers are involved with all aspects of the centers including bowling, food & beverage, and arcade! As the General Manager, you are responsible for the overall operation of the center including; meeting or exceeding revenue and cost objectives, hiring, training and motivating team members while working with the team to ensure guest service levels exceed expectations. What we're looking for: Two or more years of experience in general management Experience in a high-volume environment Experience in Hospitality and/or Food & Beverage is a plus Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays Previous experience with an ability to manage costs including labor costs Essential Duties: Oversee day-to-day operations Developing location-based goals and initiatives to support business strategy and achieve corporate goals. Understanding and accountability for adherence to core standards, HR policies, training, and safety requirements. Evaluate and improve operations and financial performance Appropriate analysis of P&L and oversight of department managers to achieve all revenue category goals, including ensuring proper cash handling procedures, developing and implementing upselling opportunities, and creating and enforcing proper transaction processes Training and managing department managers to ensure product and guest service standards are met throughout the location Work closely with department managers and corporate staff to implement revenue-driving initiatives including: League sales and development Seasonal promotions Restaurant promotion Leading a salaried management team of 8-10 Overseeing a team of 120-150 hourly team members to exceed guests' expectations Why join our team? With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We are a family-owned business and consider our team members part of our family We encourage team members to continue their training by providing online resources We provide opportunities for all team members to give back to the community We encourage team members to have fun while they work We work together as a team and succeed as a team Perks we offer: Health & 401k Benefits Bonuses Paid-Time Off Profit-Sharing Free bowling, laser tag & gameplay! Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer.

Job Description General Manager Stars and Strikes Entertainment Center is seeking a highly motivated management candidate who is ready to be part of a high volume, fast-paced, growing family entertainment center. The perfect candidate will be an outgoing, and energetic individual with a passion for guest service and a willingness to learn everything about our business. At Stars and Strikes, our General Managers are involved with all aspects of the centers including bowling, food & beverage, and arcade! As the General Manager, you are responsible for the overall operation of the center including; meeting or exceeding revenue and cost objectives, hiring, training and motivating team members while working with the team to ensure guest service levels exceed expectations. What we're looking for: Two or more years of experience in general management Experience in a high-volume environment Experience in Hospitality and/or Food & Beverage is a plus Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays Previous experience with an ability to manage costs including labor costs Essential Duties: Oversee day-to-day operations Developing location-based goals and initiatives to support business strategy and achieve corporate goals. Understanding and accountability for adherence to core standards, HR policies, training, and safety requirements. Evaluate and improve operations and financial performance Appropriate analysis of P&L and oversight of department managers to achieve all revenue category goals, including ensuring proper cash handling procedures, developing and implementing upselling opportunities, and creating and enforcing proper transaction processes Training and managing department managers to ensure product and guest service standards are met throughout the location Work closely with department managers and corporate staff to implement revenue-driving initiatives including: League sales and development Seasonal promotions Restaurant promotion Leading a salaried management team of 8-10 Overseeing a team of 120-150 hourly team members to exceed guests' expectations Why join our team? With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We are a family-owned business and consider our team members part of our family We encourage team members to continue their training by providing online resources We provide opportunities for all team members to give back to the community We encourage team members to have fun while they work We work together as a team and succeed as a team Perks we offer: Health & 401k Benefits Bonuses Paid-Time Off Profit-Sharing Free bowling, laser tag & gameplay! Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer. Powered by JazzHR EE8Xa4TsnX

Stars and Strikes Bowling Entertainment Center is seeking an experienced Mechanical Operations Manager who is ready to be part of a high volume, fast-paced Entertainment Center. As a Mechanical Operations Manager, you must exhibit excellent guest service while ensuring overall building maintenance, lanes, pinsetters, pins, bowling balls, ball returns, scoring equipment, and all other related mechanical systems are operating at the highest level of efficiency. The Mechanical Operations Manager is responsible for the day-to-day technical integrity of the center and all its equipment. Mechanical Operations Managers are also responsible for administrative operations such as scheduling staff and ensuring compliance with appropriate laws and policies, which includes OSHA safety practices/procedures. What we're looking for: Electrical, plumbing, and building maintenance experience is preferred Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays Responsibilities: Provide professional and courteous service to all guests Maintain compliance with all company protocols, policies, and procedures Schedule and supervise mechanics and clean team Perform building and mechanical checklists at scheduled times and make repairs as needed Interview, train, develop and evaluate team members Perform preventative maintenance and repairs on equipment throughout the facility Work with/build relationships with our vendors Replace/change HVAC filters Other duties as required Why join our team? With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We are a family-owned business and consider our team members part of our family We encourage team members to continue their training by providing online resources We provide opportunities for all team members to give back to the community We encourage team members to have fun while they work We work together as a team and succeed as a team Perks we offer: Free bowling, laser tag & gameplay! Health & 401k Benefits Bonus Program Paid Time Off Get paid DAILY with DailyPay Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer.

Stars and Strikes Bowling Entertainment Center is seeking an experienced Mechanical Operations Manager who is ready to be part of a high volume, fast-paced Entertainment Center. As a Mechanical Operations Manager, you must exhibit excellent guest service while ensuring overall building maintenance, lanes, pinsetters, pins, bowling balls, ball returns, scoring equipment, and all other related mechanical systems are operating at the highest level of efficiency. The Mechanical Operations Manager is responsible for the day-to-day technical integrity of the center and all its equipment. Mechanical Operations Managers are also responsible for administrative operations such as scheduling staff and ensuring compliance with appropriate laws and policies, which includes OSHA safety practices/procedures. What we're looking for: Electrical, plumbing, and building maintenance experience is preferred Must be willing to work a flexible schedule based on the needs of the business, including weekends and holidays Responsibilities: Provide professional and courteous service to all guests Maintain compliance with all company protocols, policies, and procedures Schedule and supervise mechanics and clean team Perform building and mechanical checklists at scheduled times and make repairs as needed Interview, train, develop and evaluate team members Perform preventative maintenance and repairs on equipment throughout the facility Work with/build relationships with our vendors Replace/change HVAC filters Other duties as required Why join our team? With our continued expansion throughout the Southeast, there are many opportunities for advancement within the company We are a family-owned business and consider our team members part of our family We encourage team members to continue their training by providing online resources We provide opportunities for all team members to give back to the community We encourage team members to have fun while they work We work together as a team and succeed as a team Perks we offer: Free bowling, laser tag & gameplay! Health & 401k Benefits Bonus Program Paid Time Off Get paid DAILY with DailyPay Be sure to follow us on Facebook, Instagram, Twitter, and LinkedIn to be informed of the dates for our upcoming hiring events. Stars and Strikes is an Equal Opportunity Employer.