In this position, you will be working diligently with your customers, providing them with solutions, answering general customer service questions that may include service issues, billing inquires, and product enhancement opportunities that will continue to drive customer satisfaction for our clients. By providing your unique set of troubleshooting skills, you will own all your customer interactions, with a goal of one call resolution. You will end your day satisfied knowing that you and you alone assisted a customer in the same manner you yourself would like to be assisted! Your expert service will position Startek as the employer and provider of choice!
Why Startek?
We provide a unique culture experience for our employees that evolves each day. It is our goal to ensure our employees are self-paced productive business partners, creating an inclusive culture of diversity, understanding, engagement and opportunity. Working at Startek is a partnership and the gateway to career advancement!
As an employee you will receive;
Paid training and continuous development
Promotion opportunities (Startek makes every effort to promote from within)
Medical, Dental and Vision benefits after 60 days of successful employment
401K and Stock plan participation
We also have employee perks and discounts with both national programs and community engagement programs
What Can You Expect After You Apply?
Our team of Recruiters and Specialists will evaluate your skills and experience and speak with you to determine your best fit within the Startek family.
Please note that due to our contractual obligations - All candidates must be willing to participate in drug screening (when applicable) and background checks facilitated by our team.
We have a diverse set of full time opportunities waiting for you! What are you waiting for? Take the next step in your career and apply today!
Startek is an Equal Opportunity Employer
Job Requirements:
18 years of age or older
High School Diploma or GED
Previous experience interacting with customers/clients, solving problems through troubleshooting, and creating connections.
Excellent Communications skills
Desire to actively engage and listen to your customers.
Exhibit empathy and provide solutions in a fast-paced environment, focusing on one call resolution.
Ability to learn new concepts quickly and efficiently and apply those learnings in real-time.
Equipment Requirements:
OS: Windows 11
CPU: 2-core @ 2.00GHz (base clock speed, not turbo/"up to" frequency)
RAM: 8GB
Hard Drive Free Space: 5GB
Internet Speeds: 20 Mbps down/10 Mbps up (note: the PC must also be connected via an Ethernet cable to your modem or router)
Webcam
USB Headset
Second Monitor
$26k-32k yearly est. Auto-Apply 60d+ ago
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Appeals Coordinator
Conduent 4.0
Remote or Baton Rouge, LA job
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Payrate: $17-$21.50 per hour, which may be below your state's minimum wage. Please take this into consideration when applying.**
**Are you a recent graduate with a degree in the social services field?**
**Are you eager to learn new skills and help adults in need?**
As an Appeals Coordinator you will represent the customer, the Louisiana Department of Health (LDH) Office of Aging and Adult Services (OAAS), in defending eligibility decisions by appearing before the Division of Administrative Law (DAL) in appeal hearings with presentations of summaries of evidence.
**In this remote role, you will:**
+ Review decision/denial letters on new appeals requests received, research data and materials to accumulate evidence, draft and prepare summary of evidence (SOE) files, upload final SOE files to the DAL SharePoint site.
+ Monitor deadlines to ensure timely submission of SOE files and hearing status reports
+ Collaborate with internal departments as needed to gather information needed to complete appeal file
+ Participate in quality assurance (QA) process of Long Term-Personal Care Services (LT-PCS) eligibility decision.
**We will teach you how to:**
+ Prepare summaries of evidence
+ Prepare for appeals
+ Document required reporting for position
+ Utilize SharePoint
**We will also:**
+ Help you get IHC Certified with the LA Department of Health and Hospitals.
**Qualifications:**
+ Have a bachelor's degree in health and human services, social work, sociology, psychology, or a related field.
+ Demonstrate quality communication skills, both oral and written.
+ Show a desire to work with the public.
+ Be a Louisiana resident.
**Preferred:**
+ Have experience in health-related social and/or human services.
+ Have experience working with older adults or individuals with disabilities.
**Flexible Working**
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
**Remote work** : Work in a way that allows you to work from home and also have time onsite *when needed)to connect with other team members and business leaders.
**Working For You**
Perks and rewards designed for you:
+ Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
+ Retirement Savings: We will support you as you save for your future.
+ Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
+ Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
+ Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
+ Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
+ Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.
_Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time._
**Join Us**
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
Bring your authentic self to work
Grow and thrive, both personally and professionally
Make a difference with our clients, in our communities, and with the millions of people we support
When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $17-$21.50.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
$17-21.5 hourly 60d+ ago
Desktop Support Professional
Teletech 4.5
Colorado job
Desktop Support ProfessionalYour potential has a place here with TTEC's award-winning employment experience. As a Mac Desktop Support Professional working onsite in Greenwood Village, Colorado, you'll be a part of bringing humanity to business. #experience TTEC Our employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!What You'll Be Doing As a Desktop Support Professional Technician, you will serve as a dedicated Executive IT Liaison, delivering high-touch, white-glove support to the Executive Leadership Team (ELT) at our Greenwood Village, CO office.
Your role will involve providing expert-level assistance across both Mac and Microsoft platforms, ensuring seamless technology experiences for senior leaders.
Strong communication skills and the ability to offer after-hours support when needed are essential to success in this position.
You will report to the Desktop Support Manager.
During a Typical Day, You'll Provide real-time, on-site technical support to ELT members for both Mac and Windows environments Serve as the primary liaison between ELT members, Executive Assistants (EAs), and IT support teams Translate executive-reported issues into accurate service tickets and ensure timely resolution Own the lifecycle of executive support tickets including creation, documentation, and closure Deliver structured onboarding support for new executive hires, ensuring a seamless technology experience Maintain a proactive presence in the executive area to anticipate and resolve issues before they escalate What You Bring to the Role5+ years of experience in desktop support or IT service roles, with a focus on executive or VIP support Expertise in both mac OS and Windows operating systems, including troubleshooting and configuration Strong knowledge of Microsoft 365, Outlook, Teams, and conferencing technologies (Zoom, WebEx, etc.
) Excellent interpersonal and communication skills, with the ability to interact confidently with senior executives Proven ability to manage multiple priorities and respond quickly in high-pressure environments Experience with ticketing systems such as ServiceNow or similar platforms What You Can ExpectAn annual incentive program Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off Tuition reimbursement and access to thousands of free online courses Visit ************
ttecjobs.
com/en/us-employee-benefits for more information.
CompensationThe anticipated range is $55,000 - $60,000/annual.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTECOur business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Primary Location: US-CO-GreenwoodVillage
$55k-60k yearly Auto-Apply 1d ago
Senior Manager, Benefits Administration Services - Defined Benefits
Conduent 4.0
Remote or Florham Park, NJ job
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Senior Manager, Benefits Administration Services - Defined Benefit**
Are you ready to lead innovation and drive efficiencies across complex defined benefit programs, applying process improvements and implementing new systems?
Do you bring deep experience managing mid- to large-sized clients and want to apply your expertise within a collaborative, high-impact environment?
**About the Role**
As the Senior Manager, Benefits Administration Services - Defined Benefit, you will play a critical role in managing and growing the retirement space portfolio while ensuring exceptional service delivery and client satisfaction. This role focuses on operational excellence, client relationship management, and continuous improvement across defined benefit administration services.
You will leverage your experience in pension, defined benefit and defined contribution plan administration to drive efficiencies, support system enhancements, and partner closely with internal teams and client stakeholders to meet service, compliance, and performance objectives.
**Responsibilities**
+ Manage a large market defined benefit administration, with a strong focus on client satisfaction, retention, and growth.
+ Partner with clients and leadership to help define business strategy, service models, and operational priorities.
+ Ensure business units consistently meet SLAs, performance metrics, and service delivery standards.
+ Lead initiatives focused on process improvement, operational efficiencies, and system enhancements within defined benefit administration.
+ Oversee accurate documentation of client requirements, plan provisions, and operational details to support effective account management.
+ Collaborate with internal and external stakeholders to maintain strong partnerships and high levels of client satisfaction.
+ Develop and review performance reports, KPIs, and operational metrics to support data-driven decision-making.
+ Ensure compliance with organizational policies, regulatory requirements, and client contractual obligations.
+ Lead the planning, implementation, and execution of business continuity plans (BCP) for defined benefit operations.
**Requirements**
+ Bachelor's degree or equivalent relevant experience.
+ 7+ years of client-facing or client support experience, preferably within defined benefit, defined contribution or pension administration.
+ Experience managing teams within BPO and/or call center environments supporting benefits administration.
+ Strong background in defined benefit and/or defined contribution plan administration, including operational oversight and client management.
+ Advanced proficiency in MS Office, with strong Excel skills.
**Flexible Working**
At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:
+ **Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.**
**Working for You**
We offer perks and rewards designed to support you:
+ **Health & Welfare Benefits:** Comprehensive plans tailored to your needs, effective from day one.
+ **Retirement Savings:** Robust programs to help you secure your financial future.
+ **Employee Discounts:** Access to a wide range of discounts on merchandise, services, travel, and more.
+ **Career Growth Opportunities:** Paths for advancement within a global organization.
+ **Paid Training:** Learn while you earn with award-winning learning platforms.
+ **Paid Time Off:** Competitive PTO packages to help you recharge.
+ **Great Work Environment:** Join an award-winning culture that values diversity and inclusion.
**Join Us:**
At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you'll find opportunities to:
+ Bring your authentic self to work every day.
+ Grow and thrive both personally and professionally.
+ Make a meaningful impact with our clients, in our communities, and for the millions of people we serve.
With over 50,000 associates in 24 countries, you'll be part of a global team that's shaping the future - for the company and for yourself.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is (90,000 - $115,000)
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
$115k yearly 7d ago
Business Development Representative
Conduent 4.0
Remote or Florham Park, NJ job
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Business Development Representative**
_Remote | Full-Time_
**- Are you excited by the idea of connecting with prospective clients and turning research into results?**
**- Do you thrive in a fast-paced environment where you're constantly learning and growing?**
**- Are you motivated by the opportunity to support a high-impact sales team and help drive business growth?**
If so, we'd love to learn more about you!
**About the Role:**
We're looking for a dynamic and detail-oriented Business Development Representative to support our sales team by generating leads, qualifying opportunities, and coordinating outreach efforts. In this role, you'll be the engine behind our business development pipeline-building relationships, researching target accounts, and ensuring a seamless connection between prospects and our Client Partners and Sales Executives. If you're eager to grow your career in sales, develop cross-functional skills, and make an impact from day one, this is your opportunity.
**Responsibilities:**
**-** Identifying potential clients through strategic research, networking, and outreach
- Engaging with prospects to understand their needs and assess alignment with our offerings
- Qualifying leads based on business fit and readiness
- Conducting thorough account research to gather insights and support outreach
- Building strong relationships with internal sales leaders (Client Partners and Sales Executives)
- Scheduling meetings between qualified leads and the sales team
- Maintaining accurate records in Salesforce and supporting CRM data integrity
- Assisting with Teams meeting logistics and prep materials for sales discussions
- Supporting sales process improvements and standard operating procedures
- Preparing regular reports on lead activity, pipeline progression, and performance metrics
- Collecting and analyzing data to support operational dashboards and decision-making
- Participating in Business Intelligence meetings and supporting ad hoc requests
- Monitoring market and competitor trends to identify new business opportunities
**Requirements:**
**-** Bring 1-2 years of experience in sales, lead generation, or business development
- Demonstrate strong verbal and written communication skills
- Manage multiple tasks and priorities with a detail-oriented approach
- Build rapport quickly and collaborate effectively across teams
- Learn CRM systems (Salesforce preferred) and maintain accurate data
- Use Microsoft Office Suite and Teams to support day-to-day activities
- Adapt to evolving processes and proactively suggest improvements
- Handle information confidentially and professionally
- Stay organized and meet performance targets consistently
- Show initiative, enthusiasm, and a team-first attitude
**Flexible Working:**
At Conduent, we value individuality and flexibility in how our associates work and deliver their best. In this role, you can expect the following working conditions:
+ **Remote work:** Enjoy the flexibility of working from home, optimizing your work-life balance.
**Working For You:**
**Perks and rewards designed for you:**
+ **Health and Welfare Benefits:** Tailored to fit your and your family's needs, effective from day one.
+ **Retirement Savings:** Supportive plans to help you secure your financial future.
+ **Employee Discounts:** Access a broad array of discounts on merchandise, services, travel, and more.
+ **Career Growth Opportunities:** A variety of opportunities to advance your career within a global company.
+ **Paid Training:** Earn while you learn with access to award-winning learning platforms.
+ **Paid Time Off:** Attractive packages designed to help you enjoy your life outside of work.
+ **Great Work Environment:** Join an award-winning culture recognized for diversity and inclusion efforts.
**Join Us:**
At Conduent, we are united by a single mission. We know that our success is tied to the success of our associates. We strive to create an environment where you can:
+ Bring your authentic self to work every day.
+ Grow and thrive both personally and professionally.
+ Make a meaningful impact with our clients, in our communities, and for the millions of people we serve.
When you join Conduent, you are part of a future-oriented team - shaping both the company's and your own future. With more than 54,000 associates in 24 countries, you'll have opportunities to grow with people who inspire you to be your best.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is ($47,470 - $65,000)
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
$47.5k-65k yearly 40d ago
Senior Technology Business Analyst - Defined Benefits Administration
Conduent 4.0
Remote or Florham Park, NJ job
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Senior Technology Business Analyst - Defined Benefits Administration**
Are you looking to apply your business analysis expertise while also leveraging hands-on programming and technical problem-solving skills?
Do you enjoy debugging complex system behavior, building new functionality, and supporting mission-critical benefit administration platforms?
**About the Role**
The Senior Technology Business Analyst partners closely with business stakeholders and technology teams to analyze requirements, improve processes, and deliver technology solutions within a Defined Benefits administration environment. This role goes beyond traditional analysis, requiring strong technical acumen, the ability to debug system issues, and the capability to build and enhance functionality within established systems. The position serves as a key liaison between business users, operations teams, and developers to ensure solutions are accurate, compliant, and aligned with business objectives.
**Responsibilities**
+ Analyze business processes, systems, and workflows within defined benefits administration platforms to identify gaps, risks, and improvement opportunities.
+ Gather, review, and validate business, functional, and technical requirements, ensuring alignment with system functionality and end user experience.
+ Translate complex business and plan rules into detailed, actionable specifications that can be implemented or enhanced within the system.
+ Actively debug system behavior by comparing requirements, plan rules, configuration, and code logic to identify root causes of issues and discrepancies.
+ Develop and enhance system functionality using Visual Basic, including maintenance of existing logic and creation of new features to support plan administration, calculations, and processing.
+ Utilize XML to analyze data exchanges, troubleshoot integrations, and support web-based debugging or development activities.
+ Collaborate closely with business stakeholders, operations teams, developers, QA, and project managers throughout the full delivery lifecycle.
+ Support system testing, user acceptance testing (UAT), and production implementations, ensuring results align with documented requirements and plan design.
+ Maintain accurate and comprehensive documentation, including technical requirements, process flows, technical logic, and migration documentation.
+ Communicate status, risks, dependencies, and technical issues clearly to both business and technology audiences.
**Requirements**
+ 5+ years of experience as a Business Analyst in a technology-driven environment, with significant exposure to complex systems.
+ Demonstrated experience supporting defined benefit pension plans, retirement systems, or benefits administration platforms.
+ Strong understanding of the software development lifecycle (SDLC).
+ Hands-on Visual Basic programming experience, with the ability to read, debug, and build system logic.
+ Proven ability to debug production and pre-production issues by analyzing requirements, plan provisions, configuration, and code behavior.
+ Working knowledge of XML, including its use in data exchanges, integrations, and web-based debugging or development.
+ Ability to translate complex business, operational, and regulatory requirements into clear technical documentation and executable solutions.
+ Experience using requirements management and collaboration tools such as JIRA, and Microsoft TFS.
+ Strong written and verbal communication skills, with the ability to work effectively across business, operations, and technical teams.
+ Must have the ability to translate technical concepts, system logic, and code into clear, plain-language explanations for business and client stakeholders.
**Preferred Experience**
+ Direct experience working with client contacts who own the plan administration.
+ Experience in environments with high regulatory, accuracy, and audit requirements.
+ Experience in Excel spreadsheet modeling, macro programming, and building custom automated solutions for manual processes.
**Flexible Working**
At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:
+ **Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.**
**Working for You**
We offer perks and rewards designed to support you:
+ **Health & Welfare Benefits:** Comprehensive plans tailored to your needs, effective from day one.
+ **Retirement Savings:** Robust programs to help you secure your financial future.
+ **Employee Discounts:** Access to a wide range of discounts on merchandise, services, travel, and more.
+ **Career Growth Opportunities:** Paths for advancement within a global organization.
+ **Paid Training:** Learn while you earn with award-winning learning platforms.
+ **Paid Time Off:** Competitive PTO packages to help you recharge.
+ **Great Work Environment:** Join an award-winning culture that values diversity and inclusion.
**Join Us:**
At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you'll find opportunities to:
+ Bring your authentic self to work every day.
+ Grow and thrive both personally and professionally.
+ Make a meaningful impact with our clients, in our communities, and for the millions of people we serve.
With over 50,000 associates in 24 countries, you'll be part of a global team that's shaping the future - for the company and for yourself.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is ($85,000 -$100,000)
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
$85k-100k yearly 17d ago
Global Payroll Analyst * International Payroll Analyst * Global Payroll Specialist * International Payroll Specialist *
Synchronoss Technologies 4.6
Remote job
Snapshot
Synchronoss Technologies (Nasdaq: SNCR), a global leader in personal Cloud solutions, empowers service providers to establish secure and meaningful connections with their subscribers. Our SaaS Cloud platform simplifies onboarding processes and fosters subscriber engagement, resulting in enhanced revenue streams, reduced expenses, and faster time-to-market. Millions of subscribers trust Synchronoss to safeguard their most cherished memories and important digital content.
** This is a East Coast Time Zone Role **
** This position is not eligible for visa sponsorship.**
**Applicants must be authorized to work in the United States on a full-time basis without the need for current or future employment sponsorship. **
We are seeking an experienced
Global Payroll Specialist
with a strong background in payroll management to join our dynamic HR team.
The ideal candidate will have a proven track record of handling payroll for a global company of 500+ employees, ensuring compliance with local and international regulations, and streamlining payroll processes across different regions.
* learner, communicative, proactive, inquisitive, curious to learn, open to candidates that dont fit all the requirements if you have these traits and some of the experience/requirements *
How you will help:
Global Payroll Management:
Manage payroll processing for multiple countries, ensuring accurate and timely processing of payroll for all employees in the global workforce.
Compliance & Regulations: Ensure compliance with local tax laws, labor regulations, and other legal requirements for payroll in multiple countries, staying up to date with changes in legislation.
Data Management: Oversee the gathering, processing, and verification of payroll data across various regions. Ensure payroll data integrity, accuracy, and consistency.
Process Improvement: Identify and implement improvements to payroll processes to increase efficiency, reduce errors, and enhance the employee experience.
Payroll Reporting: Generate and analyze payroll reports, and provide insights and recommendations to senior management regarding payroll metrics, budgeting, and forecasting.
Cross-Functional Collaboration: Work closely with HR, Finance, and other departments to ensure smooth payroll operations, including providing guidance and resolving issues as needed.
Vendor Management: Oversee relationships with third-party payroll vendors, ensuring services meet company requirements and performance standards.
Global Payroll System Support: Support the implementation and maintenance of global payroll systems (e.g., ADP Workforce Now, UKG/Immedis International Payroll system, Workday) and assist with system upgrades, testing, and troubleshooting.
Audit & Compliance: Lead internal and external audits of payroll records, ensuring compliance with both local and international standards.
Employee Queries: Handle escalated payroll queries from employees, providing support in a timely and efficient manner.
Who we have in mind:
5+ years of experience in payroll, with at least 2 years of global / international payroll experience.
Experience managing payroll in multiple countries, including the understanding of multi-country payroll tax laws, benefits, and compliance requirements.
Bachelor's degree in Accounting, Finance, HR, or related field (or equivalent experience).
Strong understanding of global payroll practices and regulations.
Expertise in payroll software and systems (e.g., ADP Workforce Now, UKG/Immedis International Payroll system, Workday).
Proficiency in Excel and payroll reporting tools.
Strong analytical, organizational, and problem-solving skills.
Excellent communication skills, with the ability to interact with stakeholders at all levels of the organization.
Ability to work independently and manage multiple tasks and priorities in a fast-paced environment.
High attention to detail and accuracy.
It would be great if you had:
Certified Payroll Professional (CPP) or similar certification is a plus.
Experience with payroll processing for complex global organizations (multinational and multi-entity environments).
Experience with international tax filings, statutory reporting, and multi-currency payroll processing.
Multilingual capabilities and experience working in diverse cultural environments.
What we offer:
Salary Range 90k - 110k + Bonus
Flex Time PTO
Healthcare
401K
Vision
Dental
Synchronoss is proud to be an Equal Opportunity Employer. As a global company, we value and celebrate diversity and are committed to a workplace free from discrimination and harassment. We take pride in fostering an inclusive environment based on mutual respect and merit. We are at our best when our workforce is dynamic in thought, experience, skill set, race, age, gender, sexual orientation, sexual expression, national origin and beyond.
$57k-85k yearly est. Auto-Apply 41d ago
Field Marketing Manager - Telecommunications, Technology & Consulting
Conduent 4.0
Remote or Florham Park, NJ job
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Field Marketing Manager - Commercial (C0X)**
Industry Focus: Telecommunications / Technology / Consulting
- Do you enjoy shaping and executing targeted marketing programs that drive measurable pipeline impact?
- Are you energized by partnering closely with sales teams to create industry-specific campaigns that accelerate growth across key enterprise accounts?
**About Conduent:**
Conduent delivers digital business solutions and services across the commercial, government, and transportation spectrum-creating valuable outcomes for clients and the millions who rely on them. We are seeking a Field Marketing Manager to support Conduent's transformation journey and growth objectives, with a focus on enterprise-wide Commercial Solutions and expansion targets.
**About the Role:**
The Field Marketing Manager plays a critical role in Conduent's go-to-market strategy, developing marketing programs that drive awareness, demand, and pipeline acceleration. This role supports commercial growth within the telecommunications, technology, and consulting sectors, ensuring campaigns, content, and outreach align to the needs and priorities of these industries. The role partners closely with sales executives, account managers, client partners, solution marketing, and lead development representatives to deliver integrated campaigns aligned to Conduent's commercial priorities.
**Responsibilities:**
- Developing and executing marketing strategies across prioritized accounts using 1:1, 1:few, and 1:many models with account-based marketing support
- Collaborating with sales and account managers to align marketing activities with account plans and pipeline targets.
- Participating in regular planning and review sessions with sales stakeholders to refine targeting and messaging.
- Building and delivering multi-channel targeted campaigns across digital, email, paid media, events, and coordinated sales outreach.
- Partnering with Event Management on logistics, promotion, and lead capture for executive events and webinars.
- Working with Lead Development Representatives (LDRs) to progress leads from initial engagement to sales-accepted status.
- Monitoring and optimizing program performance and reporting on account engagement, pipeline influence, and ROI.
- Ensuring campaign messaging and content are tailored to telecommunications, technology, and consulting audiences.
- Developing industry-specific content and campaign kits including case studies, solution briefs, and thought leadership.
- Managing campaign timelines, asset delivery, and performance tracking to drive continuous improvement.
- Leveraging dashboards and reporting tools to track KPIs and program results.
**Requirements:**
- Demonstrate 8+ years of relevant B2B marketing experience, including 3+ years developing and executing ABM and demand generation campaigns.
- Show proven success building marketing programs for enterprise accounts.
- Apply strong understanding of multi-channel campaign orchestration (email, paid media, digital, events).
- Collaborate closely with sales teams to support account-based strategies.
- Utilize marketing automation, CRM, and analytics tools (Marketo, Salesforce, PowerBI)
- Communicate effectively with strong organizational and project-management skills; fluency in U.S. English required.
- Adapt quickly to testing new marketing approaches and refining campaign execution.
- Manage multiple priorities independently in cross-functional, multicultural environments.
- Bring industry experience in telecommunications, technology, and/or consulting (strongly preferred).
**Education:**
BA/BS in Marketing, Communications, Liberal Arts, or related field preferred.
**Flexible Working**
At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:
+ **Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.**
**Working for You**
We offer perks and rewards designed to support you:
+ **Health & Welfare Benefits:** Comprehensive plans tailored to your needs, effective from day one.
+ **Retirement Savings:** Robust programs to help you secure your financial future.
+ **Employee Discounts:** Access to a wide range of discounts on merchandise, services, travel, and more.
+ **Career Growth Opportunities:** Paths for advancement within a global organization.
+ **Paid Training:** Learn while you earn with award-winning learning platforms.
+ **Paid Time Off:** Competitive PTO packages to help you recharge.
+ **Great Work Environment:** Join an award-winning culture that values diversity and inclusion.
**Join Us:**
At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you'll find opportunities to:
+ Bring your authentic self to work every day.
+ Grow and thrive both personally and professionally.
+ Make a meaningful impact with our clients, in our communities, and for the millions of people we serve.
With over 50,000 associates in 24 countries, you'll be part of a global team that's shaping the future - for the company and for yourself.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is ($115,000 -$140,000)
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
$115k-140k yearly 31d ago
Senior AV Engineer
Teletech 4.5
Englewood, CO job
Senior AV Engineer Your potential has a place here with TTEC's award-winning employment experience. As a Senior AV Engineer working in office in Denver, CO, you'll be a part of bringing humanity to business. #experience TTECOur employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!What you'll be doing: You will be responsible for all aspects surrounding the engineering, configuration, installation, maintenance, training, and upgrade of our Global IP-Video Tandberg/Cisco and Web based (Zoom) infrastructure (Operating in 16 different Countries).
US based Teams Room Video systems.
During a Typical Day, You'll Support and implement all VoIP, IP-Video, Digital Signage, A/V based technologies.
Oversee all installations, repairs and maintenance support of said systems Support of A/V design, project management, vendor management/oversight, Budgeting as it relates to the A/V and video systems.
Provide design/engineering/project leadership on new/upgraded video conferencing, Event Center, NOC projects.
Provide/Lead engineering and technical input to create, maintain, and implement video engineering standards Support/Lead moves, adds, and changes in the system Continuously prioritize activities to ensure video operations are functioning properly and in accordance with standards Provide in-room AV support for all end user and senior executive needs Create various installation, training and job aid documents Performs other duties as requested by manager What You Bring to the RoleHigh School Diploma.
Bachelor's Degree preferred but can be replaced by experience.
Minimum 3 years' experience with Video Conferencing/AV integration design, engineering, installation and support, Experience with A/V Platforms: QSC / Qsys environment, Crestron, Extron, Shure, Sennheiser, Mackie, Dante, Running Live Sound, ETC Lighting, DMX, Global Cache, Video Wall processors / RGB Spectrum, IP Cameras Platforms.
Json Programming, Savant, MDM Solutions (Jamf or Workspace 1), MAC, Executive PC support, Linux, and Video Editing a plus Familiarity/Extensive Experience with Web based services such as Zoom, Hangouts, Microsoft Teams, etc.
Experience with large enterprise IP networks and related networking equipment Experience bridging and troubleshooting Teams video conference calls Must possess strong organizational skills and be able to learn and define technical processes and procedures Must be able to plan, provide analysis, design and implement technical solutions Must possess a thorough knowledge of the MS Office suite (i.
e.
Outlook, Excel, Visio, etc.
Understand IP-Video and Web based protocols (i.
e.
H.
323, SIP, etc.
) What You Can Expect · An annual incentive program · Medical, dental, and vision · Tax-advantaged healthcare accounts · Financial and income protection benefits · Paid time off (PTO) and wellness time off · Tuition reimbursement and access to thousands of free online courses Visit TTEC Benefits for U.
S.
Employees | TTEC for more information.
The anticipated range is $70,000-80,000.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC Our business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Primary Location: US-CO-Englewood
$70k-80k yearly Auto-Apply 1d ago
C++ / C# Developer with DBA Skills
Conduent 4.0
Remote or Columbia, MD job
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**C++ / C# Developer with DBA Skills**
**Why Conduent:**
You'll have an opportunity to work on innovative technology while being surrounded by a culture that recognizes each person's contributions. Each day you'll feel challenged and know you are making a difference.
**About the Role:**
Will handle database design and performance optimization to support backend systems for multiple transit agencies.
**Responsibilities:**
+ Design, develop, and maintain backend applications and services using C++ and C# for multiple transit agencies.
+ Collaborate with system architects and analysts to design robust database schemas and backend logic supporting transaction processing, card management, and reporting systems.
+ Perform database administration tasks including database design, optimization, tuning, maintenance, backup, and recovery for relational database systems (e.g., SQL Server, Oracle).
+ Optimize SQL queries, stored procedures, and indexing strategies to ensure high system performance and scalability.
+ Implement data integrity, security, and privacy controls in accordance with transit agencies operational and regulatory requirements.
+ Troubleshoot application, database, and integration issues, ensuring high availability and reliability of backend systems.
+ Work closely with QA teams to develop test plans and support integration, system, and performance testing.
+ Document system designs, database schemas, configuration settings, and operational procedures.
**Qualifications:**
+ Bachelor's Degree in Computer Science, Software Engineering, Information Systems, or related field.
+ 3-5 years of professional experience in C++ and C# application development, preferably in transaction processing or card-based systems.
+ Solid experience with relational database management systems (RDBMS), particularly SQL Server.
+ Strong understanding of database design principles, normalization, indexing, partitioning, and query optimization.
+ Proficient in writing complex SQL queries, stored procedures, triggers, and database functions.
+ Experience with database performance tuning and troubleshooting tools (e.g., SQL Profiler).
+ Familiarity with database security concepts including encryption, auditing, access control, and compliance standards.
**Flexible Working**
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
**Tethered work: Enjoy the convenience of working from home while living within an easy travel distance to the Conduent location where the work is being performed (distance varies based on location and job).**
**Working For You**
Perks and rewards designed for you:
+ Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
+ Retirement Savings: We will support you as you save for your future.
+ Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
+ Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
+ Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
+ Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.
**Join Us**
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
+ Bring your authentic self to work.
+ Grow and thrive, both personally and professionally.
+ Make a difference with our clients, in our communities, and with the millions of people we support.
+ When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $101,063 - $131,250.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
$101.1k-131.3k yearly 35d ago
Medicaid Eligibility Specialist - REMOTE - KS
Conduent 4.0
Remote or Topeka, KS job
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Must include a resume when applying
Position is Remote - individual should reside in Kansas
Tentative Start Date: (Early April) April 6, 2026
Hours: 8 - 4:30 pm CST
Training length: approximately 10 weeks mandatory to include sandboxing
** No Time off during training
Wage:
Transaction Processing Associate III $17.25/hr, which may be below your state's minimum wage. Please take this into consideration when applying.
Transaction Processing Associate III Bilingual - $17.75/hr, which may be below your state's minimum wage. Please take this into consideration when applying.
Benefits
Health benefits (medical, dental, vision) are available on the first day of employment.
Paid time off is accrued after 180 days (about 6 months) of employment.
Job Description:
As part of the KanCare Clearinghouse Program, the Transaction Processing Associate III (ES) will perform a variety of duties. The position is responsible for gathering thorough documentation and entering information into various systems
Essential duties may include, but are not limited to:
Analyze the initial applications and reviews (for Family Medical programs) and supporting documentation provided by applicants to determine eligibility for federal and state medical assistance. Investigate the applicant circumstances thorough the use of available computer systems (Databases, registries, and informational deposits) researching records provided by the applicant and their contacts to provide the information about the household income, resources, and expenses upon which the eligibility determination is made.
Entering household information and authorizing eligibility within the Kansas Economic and Enforcement System (KEES). Professional completes determinations using State and Federal regulations to determine eligibility for medical benefits based on financial and non-financial criteria. Document the eligibility decision in the electronic case journal and send appropriate system-based and manual correspondence to customers and representatives explaining the results of the eligibility determination and information regarding appeal rights.
Eligibility Professionals are expected to use knowledge of State eligibility processes, policies, and procedures governing managed care enrollment to communicate with consumers regarding a variety of issues.
Attend training as assigned to develop and enhance current understanding of Kansas Medicaid eligibility programs. Through training and experience, begin to develop expertise in additional areas of determination categories.
Maintain with up-to-date knowledge of regulations, policies, and guidelines.
Preferred Skills or Knowledge:
Knowledge of Medicaid and managed care programs
Minimum of two (2) years' experience in determining Long-Term Care, Elderly and Disabled, or Family Medical eligibility
Successfully complete KDHE Eligibility Training and sandboxing
Ability to manage competing priorities
Demonstrated critical thinking skills
Must possess good interpersonal and communication skills both verbally and in writing including knowledge of basic grammar, spelling & punctuation
Willingness to work as part of a team
Maintain the integrity and confidentiality of all records and communications
All other duties as assigned.
Bilingual Spanish/English with the ability to speak and read both languages fluently.
Minimum Qualifications/Experience
High School diploma or GED equivalent; post-secondary education preferred
Strong computer skills with the ability to maneuver in complex software systems
Requires excellent data entry skills the ability to type 28-30 minutes per minute accurately
MS Office, Outlook, and Internet usage experience
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17/hr.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
At Conduent we value the health and safety of our associates, their families, and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.
$17-17.8 hourly Auto-Apply 18d ago
Java Developer
Conduent 4.0
Remote or Florham Park, NJ job
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Java Developer**
**About the Role**
As a Java Developer, you'll play an integral role in building the roadmap of the company's technology strategy.
**Responsibilities**
+ Extensive Hands-on experience in Server-side/Web Services development, enhancing and maintaining enterprise-class applications on the J2EE application development platform.
+ Required Hands-on experience participating in all phases of the SDLC (Systems Development Life Cycle).
+ Extensive Hands-on development experience implementing applications utilizing any J2EE Application Server, Authentication and Authorization, Caching strategies
+ Hands-on programming experience using Java, J2EE, REST/SOAP, HTML5, JavaScript, AJAX, CSS3, Bootstrap, Webix JS, Spring, JSON, XML, JWT, OAuth, Postman, ReadyAPI, and/or similar technologies.
+ Experience in implementing REST services supporting client-facing application.
+ Experience implementing REST services security using JWT, OAuth, and other related technologies / standards.
+ Experience in development of self-contained, reusable, and testable modules and components Demonstrable experience developing, optimizing, and maintaining an enterprise-level web services including complete ownership of the services stack.
+ Preferred Hands-on experience with Agile Development Methodologies (preferably Scrum).
+ Preferred Hands-on experience with CI/CD methodologies and containerized application deployments.
+ Preferred Hands-on experience with web applications developed for Cloud platforms.
+ Experience in HHS business domain like SNAP, TANF.
**Requirements**
+ Bachelors Degree in Computer Science or related field
+ Total experience 3+ as Full Stack Java developer
+ Federal government or State level experience
+ 1 year experience in Health and Human Services programs (SNAP and TANF).
+ 1 year experience in Eligibility and Enrollment.
**Flexible Working**
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
+ Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.
**Working For You**
Perks and rewards designed for you:
+ Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
+ Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.
**Join Us**
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
Bring your authentic self to work
Grow and thrive, both personally and professionally
Make a difference with our clients, in our communities, and with the millions of people we support
When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $80,080 - $104,000.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
Vice President, Client Success - Technology (US Remote) Bringing smiles is what we do at TTEC… for you and the customer. As a VP, Client Success working remotely or at our principal place of business in Austin, Texas, you'll be a part of bringing humanity to business.
#ExperienceTTECWhat You'll be DoingReporting to the Technology, Media, & Communications (TMC) Portfolio Leader, this experienced executive will lead a specialized client portfolio across technology clients representing the TTEC Engage solution set.
The VP will nurture relationships with our clients to grow a profitable book of business leveraging your passion for - and in depth understanding of the modern customer experience landscape, deep expertise in operational excellence, and building client relationships.
As a client success executive, you should stay up to date on market trends impacting your clients' industries and work to understand and anticipate their business needs to position TTEC as a value-add strategic partner to best support their objectives.
To be successful in this role, you will ensure alignment between our organization's objectives and each client's needs to maintain and deliver profitable growth in your portfolio.
You will be responsible for orchestrating TTEC teams and individuals from marketing, sales, offers and solutioning, and delivery to successfully serve clients and grow your book of business profitably.
During a Typical Day, You'll Act as a visionary for your client portfolio with an in-depth understanding of CX delivery and technology-enabled solutions.
Have full P&L responsibility and for meeting/exceeding annual financial goals while making progress on longer-term financial performance.
Lead the development of the short and long-term business strategy to include expanded digitized offerings, geo expansion and solutions that align with your clients' business needs and market trends.
Work hand in hand with offering, solutioning and delivery teams to deliver on the strategies.
Review existing client relationships to ensure best practices are in place for client management, retention, and to position us for growth Create strategy for business growth and oversight of current business within the portfolio including achieving the businesses goals for sales, business development, and delivery across TTEC Engage Build and sustain internal and external relationships and have the stature and credibility to interface at senior levels.
Collaborate closely with other client portfolio leaders to share best practices, identify synergies and business opportunities that will benefit our clients and the company growth and financial performance.
What You Bring to the Role15+ years of business leadership experience, preferably in the customer experience industry In depth knowledge of customer experience with enterprise level technology industry clients Combine vision, strategy and tactics to systematically grow the organization and customer development goals through creativity, ethical behavior and business builder techniques.
Sophisticated understanding of the sales process, contact center operations, and financial metrics of successful service delivery while bringing a proven approach for how to optimize a large scale, distributed environment.
A problem solver with demonstrated success influencing, managing and being part of matrix organizations.
Accustomed to serving large / complex Fortune 500 clients in an extremely fast-paced environment Someone who galvanizes the team, excites the masses about one's vision / operational plan, and balances being a take-charge leader with having a collaborative approach COMPENSATION & BENEFITSThe anticipated starting salary range for individuals expressing interest in this position is $170,000-$210,000.
This position is eligible to participate in a sales incentive program.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
Benefits available to eligible employees include the following:Medical, dental, and vision Tax-advantaged health care accounts Financial and income protection benefits Paid time off (PTO) and wellness time off About TTECFor nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line.
We help companies reduce customer effort, enable contact center employees, and continuously optimize business outcomes through digital CX transformation.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We strive to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and every individual to bring value to the table in their own unique way.
But don't take our word for it, check out some of the diversity and women in leadership awards on TTECjobs.
com.
Primary Location: US-TX-Austin
$170k-210k yearly Auto-Apply 1d ago
Executive Director, Cyber Defense Leader
Teletech 4.5
Englewood, CO job
Executive Director, Cyber Defense LeaderYour potential has a place here with TTEC's award-winning employment experience. As a Executive Director, Cyber Defense Leader working hybrid in Denver, CO, you'll be a part of bringing humanity to business.
#experience TTECOur employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all! What You'll Be DoingYou will lead and oversee the organization's Security Operations Center (SOC) and Cyber Incident Response Team (CIRT), driving continuous improvement in security monitoring, threat detection, and rapid incident handling.
Acting as the CSO's delegate, you'll provide coverage during absences, manage high-stakes escalations, and contribute to strategic security decisions.
During a Typical Day, You'll Direct and manage the 24×7 SOC, ensuring effective staffing, training, and operational efficiency.
Oversee security monitoring and response for enterprise and client environments, including US Public Sector and Commercial.
Ensure continuous monitoring of cloud infrastructure (AWS, Azure, GCP) and optimize security tools (SIEM, EDR, Email Hygiene, Threat Intelligence).
Define, track, and report on KPIs for threat detection, analysis, and response.
Lead the incident lifecycle from triage and containment through eradication, recovery, and post-mortem analysis.
Maintain and update incident response procedures based on lessons learned and tabletop exercises.
Verify security controls are implemented and functioning as designed.
Collaborate with Legal, Operational, and other security teams during investigations.
Act as the alternate escalation point for critical security issues, making decisions to ensure business continuity.
Represent the CSO in internal and external meetings with business leaders, partners, and regulators.
Serve as a decision-maker on the Security Review Board, approving exemptions, architecture designs, and risk acceptance.
Assist in developing security strategy, architecture roadmap, and annual budget planning.
What You Bring to the Role10+ years of progressive technology experience, including 5+ years in a security leadership role.
Bachelor's degree in computer science, IT, or related field.
Relevant certifications such as CISSP, CISM, GCIH, or advanced GIAC certifications.
Exceptional executive presence and communication skills; ability to make critical decisions under pressure.
Proven ability to translate complex technical risks into clear, business-focused language for senior leadership.
What You Can Expect · An annual incentive program · Medical, dental, and vision · Tax-advantaged healthcare accounts · Financial and income protection benefits · Paid time off (PTO) and wellness time off · Tuition reimbursement and access to thousands of free online courses Visit TTEC Benefits for U.
S.
Employees | TTEC for more information.
The anticipated range is $180,000-$200,000.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC Our business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Primary Location: US-CO-EnglewoodOther Locations: US-CO-GreenwoodVillage
$180k-200k yearly Auto-Apply 1d ago
Desktop Support Technician
Teletech 4.5
Colorado job
Desktop Support TechnicianYour potential has a place here with TTEC's award-winning employment experience. As a Desktop Support Technician working in Greenwood Village, Colorado, you'll be a part of bringing humanity to business. #experience TTEOur employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!What You'll be Doing The Desktop Support Technician provides frontline technical support for desktop computers, peripherals, and end-user applications at the Duluth contact center.
This role is responsible for troubleshooting, maintaining, and repairing IT equipment, ensuring endpoint compliance, and delivering high-quality customer service to internal users.
The technician works under general supervision and collaborates with other IT teams to support business operations and technology initiatives.
You'll report to the Local Site IT Lead / Manager, Desktop Support.
We're looking for a leader to Act as one, as you will encourage and motivate you team to resolve issues, accomplish goals and influence their career mobility.
During a Typical Day, You'll Diagnose and resolve hardware and software issues for desktops, laptops, and peripherals.
Perform manual software installations and updates as required.
Monitor and maintain endpoint compliance.
Track DHCP IP pools and initiate VLAN requests to network teams.
Provide technical assistance and customer service to end users, both in-person and remotely.
Maintain and update documentation, including SOPs, job aids, FAQs, and the site master document.
Conduct preventative maintenance on computers and peripherals.
What You Bring to the RoleAssociate degree in Computer Science, Information Technology, Engineering, or equivalent combination of education and experience.
Strong knowledge of IT support practices, including installation, configuration, and troubleshooting of desktop operating systems.
Familiarity with PC hardware, Microsoft software applications (e.
g.
, MS Office), SCCM, DHCP, Active Directory, Group Policies, and imaging processes.
High attention to detail in planning, reporting, and execution; proactive in resolving issues and improving work practices.
Ability to work in a fast-paced environment; strong time management for daily tasks and projects.
Able to work additional hours as required.
Desired: Scripting skills (PowerShell, etc.
) and documentation skills.
What You Can Expect Knowledgeable, encouraging, supporting and present leadership Diverse and community minded organization Career-growth and lots of learning opportunities for aspiring minds And yes.
.
.
all the competitive compensation, performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you Compensation The Anticipated salary range for this position is $23.
58/hr.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTEC Our business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and disruptive brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the culture and perspectives within our global teams.
We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength.
It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.
Primary Location: US-CO-GreenwoodVillage
$23 hourly Auto-Apply 1d ago
Field Marketing Manager - Manufacturing
Conduent 4.0
Remote or Florham Park, NJ job
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
**Field Marketing Manager - Commercial**
Industry Focus: Manufacturing
- Do you enjoy designing and executing marketing programs that shape industry-focused growth?
- Are you motivated by partnering with sales teams to deliver targeted campaigns that drive measurable pipeline opportunities?
**About Conduent:**
Conduent delivers digital business solutions and services across commercial, government, and transportation markets, creating meaningful outcomes for clients and the millions who rely on them. We are seeking a Field Marketing Manager to support Conduent's Commercial Solutions strategy with a focus on enterprise-wide growth and expansion.
**About the Role:**
The Field Marketing Manager develops and delivers marketing programs that support strategic enterprise accounts. This role focuses on creating industry-specific messaging, content, and campaigns tailored to industry-specific trends, buyer groups, and decision-making processes. The position works closely with sales executives, account managers, client partners, solution marketing, and business development representatives to generate demand and accelerate pipeline within targeted accounts.
**Responsibilities:**
- Developing and executing marketing strategies across prioritized accounts for 1:1, 1:few, and 1:many program with some account-based marketing support.
- Aligning marketing initiatives with sales and account plans to support pipeline goals across the buyer journey.
- Participating in ongoing planning and review sessions to refine account targeting, insights, and messaging.
- Building integrated campaigns across digital, email, paid media, events, and sales outreach.
- Collaborating with Event Management on logistics, promotions, and lead capture for executive events and webinars.
- Working with Lead Development Representatives (LDRs) to accelerate lead progression and ensure timely follow-up.
- Evaluating campaign performance and reporting on account engagement, pipeline impact, and ROI.
- Tailoring messaging, content, and campaigns to targeted personas, challenges, and trends.
- Creating industry-specific assets such as case studies, solution briefs, and thought leadership.
- Managing campaign timelines, deliverables, and analytics to support continuous improvement.
- Using dashboards and reporting tools to measure KPIs and track program success.
**Requirements:**
- Demonstrate 8+ years of B2B marketing experience, with 3+ years focused on demand generation and ABM
- Deliver proven results building and executing programs for enterprise accounts.
- Execute multi-channel marketing programs across digital, email, paid media, and events.
- Collaborate closely with sales teams to support account-based strategies.
- Use CRM, marketing automation, and analytics platforms (Salesforce, Marketo, PowerBI)
- Communicate clearly with strong organizational, cross-functional, and project-management skills.
- Operate effectively in fast-paced, multicultural environments while managing multiple priorities.
- Embrace innovative and test-based approaches for continuous improvement.
- Bring industry experience in manufacturing (strongly preferred).
**Education:**
BA/BS in Marketing, Communications, Liberal Arts, or related field preferred.
**Flexible Working**
At Conduent, we value individuality and flexible working arrangements. In this role, you can expect:
+ **Remote Work: Enjoy the flexibility of working from home while optimizing your work-life balance.**
**Working for You**
We offer perks and rewards designed to support you:
+ **Health & Welfare Benefits:** Comprehensive plans tailored to your needs, effective from day one.
+ **Retirement Savings:** Robust programs to help you secure your financial future.
+ **Employee Discounts:** Access to a wide range of discounts on merchandise, services, travel, and more.
+ **Career Growth Opportunities:** Paths for advancement within a global organization.
+ **Paid Training:** Learn while you earn with award-winning learning platforms.
+ **Paid Time Off:** Competitive PTO packages to help you recharge.
+ **Great Work Environment:** Join an award-winning culture that values diversity and inclusion.
**Join Us:**
At Conduent, we are united by a shared mission. We understand that our success is driven by the success of our associates. When you join us, you'll find opportunities to:
+ Bring your authentic self to work every day.
+ Grow and thrive both personally and professionally.
+ Make a meaningful impact with our clients, in our communities, and for the millions of people we serve.
With over 50,000 associates in 24 countries, you'll be part of a global team that's shaping the future - for the company and for yourself.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is ($115,000 -$140,000)
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form (********************************************************************************************** . Complete the form and then email it as an attachment to ******************** . You may also click here to access Conduent's ADAAA Accommodation Policy (***************************************************************************************** .
$115k-140k yearly 31d ago
Appeals Coordinator
Conduent Incorporated 4.0
Remote or Baton Rouge, LA job
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Payrate: $17-$21.50 per hour, which may be below your state's minimum wage. Please take this into consideration when applying.
Are you a recent graduate with a degree in the social services field?
Are you eager to learn new skills and help adults in need?
As an Appeals Coordinator you will represent the customer, the Louisiana Department of Health (LDH) Office of Aging and Adult Services (OAAS), in defending eligibility decisions by appearing before the Division of Administrative Law (DAL) in appeal hearings with presentations of summaries of evidence.
In this remote role, you will:
* Review decision/denial letters on new appeals requests received, research data and materials to accumulate evidence, draft and prepare summary of evidence (SOE) files, upload final SOE files to the DAL SharePoint site.
* Monitor deadlines to ensure timely submission of SOE files and hearing status reports
* Collaborate with internal departments as needed to gather information needed to complete appeal file
* Participate in quality assurance (QA) process of Long Term-Personal Care Services (LT-PCS) eligibility decision.
We will teach you how to:
* Prepare summaries of evidence
* Prepare for appeals
* Document required reporting for position
* Utilize SharePoint
We will also:
* Help you get IHC Certified with the LA Department of Health and Hospitals.
Qualifications:
* Have a bachelor's degree in health and human services, social work, sociology, psychology, or a related field.
* Demonstrate quality communication skills, both oral and written.
* Show a desire to work with the public.
* Be a Louisiana resident.
Preferred:
* Have experience in health-related social and/or human services.
* Have experience working with older adults or individuals with disabilities.
Flexible Working
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
Remote work: Work in a way that allows you to work from home and also have time onsite *when needed)to connect with other team members and business leaders.
Working For You
Perks and rewards designed for you:
* Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
* Retirement Savings: We will support you as you save for your future.
* Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
* Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
* Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
* Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
* Great Work Environment: We are proud of our award-winning culture and the recognition we've received for our diversity efforts.
Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time.
Join Us
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
Bring your authentic self to work
Grow and thrive, both personally and professionally
Make a difference with our clients, in our communities, and with the millions of people we support
When you join Conduent, you are engaged in creating the future - both our company's and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $17-$21.50.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
$17-21.5 hourly 60d+ ago
Sr. Network Security Engineer
Teletech 4.5
Colorado job
Sr. Network Security EngineerYour potential has a place here with TTEC's award-winning employment experience. As a Sr. Network Security Engineer Hyrid in Denver, CO, you'll be a part of bringing humanity to business. #experience TTECOur employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!What you'll be doing: Looking for an opportunity to be a part of a highly technical team of skilled employees focusing on all aspects of the Network and Security infrastructure supporting our global presence? You'll have operational responsibility to support the Network and Security technology verticals, including Implementation, and Operational support.
You'll manage the ongoing operations of all the company's Security Infrastructure elements, including firewalls, IPS, web proxies, switches, routing and VPN devices.
You'll optimize the performance and availability of secure network and end-user infrastructures through the application of best practices such as troubleshooting, maintenance, new client implementations, performance monitoring, and recommend appropriate course of actions and methodologies to achieve success.
You'll mentor more junior employees; help develop the latest in network topologies and advance our network and security to the next level.
You'll report to the network and edge security sustainment service managers ensuring that TTEC networks are the backbone of our operations, and the secure boundary of our company.
During a Typical Day, You'll· Monitoring vendor interaction with company's network and edge services / devices; identifies issues and provides guidance/support through to resolution.
Ensures the timely delivery of required services.
· Maintains and liaison with equipment manufacturers' and other vendors' support teams to ensure satisfactory support levels and resolution of issues.
· Assisting in the maintaining and implementation of company's technology operations, including goals, priorities and policies relating to company's information and compliance management.
· Manages the ongoing support and configuration of all elements of the company's data network, including routers, switches, firewalls, VPN, proxy, and circuits inventory.
· Lead technical support staff in maintaining efficient operation of Companies information and communication systems.
· Implements and maintains data network devices to provide for the 24x7x365 availability of the technology environment.
· Exceptional documentation and communication skills in English.
What You Bring to the Role · Flexible person with the ability to manage stressful situations and adapt to rapidly changing environments and requirements.
· Ability to thrive in a fast paced, multi-cultural, customer-oriented environment.
· Ability to work days, evenings, and overnights; with weekends and after-hours on-call as required; 24x7 support.
· Requires a minimum of 5-6 years' experience in the network and security engineering.
· Proficient working knowledge and implementation skills of Cisco ASA, Palo Alto, IPSec/IKE/SSL VPN devices and associated technologies· Extremely Strong troubleshooting skills on network and security platforms is a must; ability to triage multiple, concurrent technical issues.
· In-depth knowledge and implementation skills Palo Alto Networks PA-7000 Series, PA-5200 Series, PA-5000 Series, PA-3000 Series, PA-800 Series running PAN OS 8.
X Cisco Systems ASA5500 Series running IOS 9.
X.
· Practical experience with Palo Alto Prisma strongly desired· Working knowledge of WAN Protocols including but not limited to MPLS, SD-WAN HDLC and routing protocols including EIGRP and BGP.
· Advanced understanding of LAN routing and switching such as load balancing, ACLs, NAC, 802.
1x, dot1q, dot1x, and logical & physical network segmentation.
· Working knowledge of Hybrid Cloud IP Routing, networking, and Quality of Service technologies with demonstrated implementation in a large enterprise organization.
(GCP or Azure)· Mid-level certification or equivalent experience with GCP, Cisco, Palo Alto or industry standard.
(GCNE, CCNA, PCNSA, SSCP or equivalent work experience of 4-7 years).
What You Can Expect An annual incentive program Medical, dental, and vision Tax-advantaged healthcare accounts Financial and income protection benefit Paid time off (PTO) and wellness time off Tuition reimbursement and access to thousands of free online courses Visit TTEC Benefits for U.
S.
Employees | TTEC for more information.
The anticipated range is $110,000-120,000.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTECOur business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Primary Location: US-CO-GreenwoodVillageOther Locations: United States
$110k-120k yearly Auto-Apply 1d ago
Director, AI Software Development
Teletech 4.5
Englewood, CO job
Director, AI Software DevelopmentYour potential has a place here with TTEC's award-winning employment experience. As a Director of AI Software Development working Hybrid in Denver, CO, you'll be a part of bringing humanity to business. #experience TTECOur employees have spoken.
Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!During a Typical Day You'll:· Define and execute the AI software development strategy aligned with TTEC's business objectives and customer experience vision· Build, mentor, and scale high-performing engineering teams focused on AI agent development and GenAI applications· Establish technical standards, best practices, and architectural frameworks for AI/ML application development· Drive innovation roadmap for AI-powered solutions including intelligent agents, conversational AI, and automation platforms· Partner with business leaders to identify AI opportunities that deliver measurable business value· Manage portfolio prioritization, resource allocation, and delivery timelines· Lead architecture and design reviews for complex AI systems· Contribute code and provide technical guidance· Design and architect enterprise-grade AI agent frameworks and GenAI platforms· Establish DevSecOps practices and CI/CD pipelines· Ensure adherence to software engineering best practices and compliance· Champion agile methodologies and continuous improvement· Establish metrics and KPIs to measure development velocity and impact· Foster a culture of experimentation and rapid iteration· Ensure robust monitoring and operational excellence for production AI systems What You Bring to the Role:· Advanced degree in Computer Science, Engineering, or related field· 10+ years of software development experience with senior technical leadership· 5+ years of hands-on AI/ML development, including 2+ years in GenAI and LLMs· Expertise in AI agent development and autonomous decision-making· Proficiency in Python and at least two of: Golang, .
NET/C#, Java· Experience with GenAI platforms (OpenAI, Claude, Gemini, etc.
)· Knowledge of ML/AI frameworks (LangChain, LlamaIndex, RAG architectures)· Cloud experience (AWS, Azure, GCP) and containerization (Docker, Kubernetes)· Familiarity with development tools (Jira, GitHub, CI/CD, agile platforms)· Proven ability to build and scale engineering teams· Strong business acumen and stakeholder management· Experience managing technical budgets and resource planning What You Can Expect:· An annual incentive program· Medical, dental, and vision· Tax-advantaged health care accounts· Financial and income protection benefits· Paid time off (PTO) and wellness time off· Tuition reimbursement and access to thousands of free online courses Visit TTEC Benefits for U.
S.
Employees | TTEC for more information.
The anticipated range is $170,000-180,000 USD.
Actual compensation offers to a candidate may vary based upon geographic location, work experience, education and/or skill levels.
About TTECOur business is about making customers happy.
That's all we do.
Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.
On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day.
These exceptional customer experiences start with you.
TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity.
We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.
As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.
Primary Location: US-CO-Englewood
$170k-180k yearly Auto-Apply 1d ago
Customer Service Associate - West Virginia
Startek 3.8
Remote Startek job
In this position, you will be working diligently with your customers, providing them with solutions, answering general customer service questions that may include service issues, billing inquires, and product enhancement opportunities that will continue to drive customer satisfaction for our clients. By providing your unique set of troubleshooting skills, you will own all your customer interactions, with a goal of one call resolution. You will end your day satisfied knowing that you and you alone assisted a customer in the same manner you yourself would like to be assisted! Your expert service will position Startek as the employer and provider of choice!
Why Startek?
We provide a unique culture experience for our employees that evolves each day. It is our goal to ensure our employees are self-paced productive business partners, creating an inclusive culture of diversity, understanding, engagement and opportunity. Working at Startek is a partnership and the gateway to career advancement!
As an employee you will receive;
Paid training and continuous development
Promotion opportunities (Startek makes every effort to promote from within)
Medical, Dental and Vision benefits after 60 days of successful employment
401K and Stock plan participation
Paid time off to enjoy time with friends and family.
We also have employee perks and discounts with both national programs and community engagement programs
What Can You Expect After You Apply?
Our team of Recruiters and Specialists will evaluate your skills and experience and speak with you to determine your best fit within the Startek family.
Please note that due to our contractual obligations - All candidates must be willing to participate in drug screening (when applicable) and background checks facilitated by our team.
We have a diverse set of full time opportunities waiting for you! What are you waiting for? Take the next step in your career and apply today!
Startek is an Equal Opportunity Employer
Job Requirements:
18 years of age or older
High School Diploma or GED
Previous experience interacting with customers/clients, solving problems through troubleshooting, and creating connections.
Excellent Communications skills
Desire to actively engage and listen to your customers.
Exhibit empathy and provide solutions in a fast-paced environment, focusing on one call resolution.
Ability to learn new concepts quickly and efficiently and apply those learnings in real-time.
Must live within the state of West Virginia, US
Bring Your Own Device Equipment Requirements (if applicable):
OS: Windows 11
CPU: 2-core @ 2.00GHz (base clock speed, not turbo/"up to" frequency)
RAM: 8GB
Hard Drive Free Space: 5GB
High Speed Internet: speeds at least 20 Mbps download/10 Mbps upload (note: the PC must also be connected via an Ethernet cable to your modem or router). Cellular (3G/4G/5G), satellite, VPNs, and wifi internet connections are not supported connection types for this role.
Webcam
USB Headset
Second Monitor
Zippia gives an in-depth look into the details of StarTek, including salaries, political affiliations, employee data, and more, in order to inform job seekers about StarTek. The employee data is based on information from people who have self-reported their past or current employments at StarTek. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by StarTek. The data presented on this page does not represent the view of StarTek and its employees or that of Zippia.
StarTek may also be known as or be related to STARTEK INC, StarTek, StarTek Inc, StarTek, Inc and StarTek, Inc.