Information Technology Specialist jobs at State Bar of Michigan

Exeter is looking for qualified individuals to fill both Mid-level and Senior-level System Administrator positions responsible for overseeing Intelligence operations for all Wing and subordinate unit SCIFs on Nellis AFB, Las Vegas NV. Candidates will be responsible for all Unit-wide Command, Control, Communications, Computers, and Intelligence (C4I) and perform JWICS specific touch maintenance to install and maintain computers, servers, and all related software and hardware. Each candidate shall develop, integrate, and maintain hardware and software for existing, emerging, and conceptual DoD multi-discipline ISR, cyberspace, targeting, PED, and computing technologies into the AF ISR Enterprise. This shall include, but is not limited to, UNIX and Microsoft Windows system administration; secure voice, data, and FMV network technologies; web development; and multi-faceted hardware integration and sustainment inclusive of development, integration, diagnosis, and periodic repair on computer and communication network technologies. The contractors shall develop architectures and domain-specific integration frameworks for battlefield awareness, including the relationships between intelligence process, C2, and logistics; provide computer system administration and network management; and assign Information Assurance Officers (IAOs) responsible for the application of new and emerging information security concepts, principles, trends, technologies, and practices. Ensure security patching is completed and locally downloaded, and also push JAVA, NOTAMS, and TCNO patches the AF Enterprise is unable to perform remotely. Work directly with users at Nellis AFB and liaise daily with the ESD and ESC AF to help resolve user and network related issues as well as maintain the integrity of the network domain. Perform investigative administration operations in support of the Cyber Security Operations Center for malware, spyware, Trojans, or unauthorized software that gets detected on any device on the domain. Responsibilities include: Mid/Senior-level experience in a full range of IT security principles, including: a. Concepts, practices, products and services (including system software, database software and immediate access storage technology) b. Disseminating IT security tools and procedures c. IT security certification and accreditation requirements d. Be familiar with and use Active Directory tools to manage accounts e. Be familiar with imaging computers and upgrading operating systems f. Be familiar with using scanning tools to scan and subsequently patch devices g. Be familiar with trouble ticketing tools such as Remedy h. Be able to remotely log in to computers as needed for maintenance i. Be able to add and remove computers to domains j. Be able to assign and remove security controls to user accounts k. Be able to perform all Security Plus (Security+) type functions l. Be able to work independently and/or with a team m. Be familiar with and be able to modify file servers and shared permissions Required Qualifications: • Positions require a minimum of 3-10 years of experience and a Bachelor's or Master's degree from an accredited institution, depending on your skill level fit. Work experience substitution for a degree is acceptable. You will need to provide technical expertise and support for C4I programs, including installation, upgrade, and administration of hardware and software, plus be able to provide resolution of interoperability issues. • US Citizen with an Active DoD TS/SCI security clearance • DoD 8570.01-M, IAT Level II certified • Candidates must be local to the Las Vegas area or willing to move at their own expense; relocation is not available for this position. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. #clearancejobs

What You'll Be Doing Here is the position you have been waiting for! Wake County has an exciting opportunity in Information Technology as an IT Contract Specialist! The IT Contract Specialist will serve as the lead for every phase of contract development which includes changes, modifications, and enforcement of performance clauses, including incentives and remedies. The IT Contract Specialist will assist with negotiating contract terms, conditions, modifications, incentives and remedies, while working with key stakeholders to ensure that their requirements are met. Additionally, this position oversees the contract execution process, resolving problems, mitigating delays, assisting with audits, mediating disputes and escalating issues. Essential functions: Vendor Contract Process Development * Establish contract management objectives, procedures, templates and workflow processes for vendor contracts and deliverable schedules * Maintain a contract management database that contains all executed contracts, as well as contracts that are under development but are not yet active * Moreover, track obligations, deliverables and contract change notes and manage and control access to documents as appropriate * Work with legal representatives to develop and insert appropriate legal protections in contracts, as warranted * Work with all teams (security, compliance and tax, HR, accounts payable [AP], etc.) to ensure that vendors are performing in accordance with existing requirements and regulatory obligations * Make improvements to processes, procedures, workflow and organizational structures for contract management * Administer commercial and financial arrangements with vendors to include billing, invoicing, performance incentives and remedies and internal chargebacks, where appropriate * Work with vendors and key stakeholders to establish clear contract change control processes Vendor Relationship Management * Develop strong relationships with IT managers, business owners and IT procurement to help to support enterprise objectives, influence key stakeholders (CIO, CFO, CTO, etc.) and jointly develop strategic sourcing strategies * Establish governance to be applied, particularly during the contracting process to identify and limit points of contact for vendors and clarify rights of authority for decision making * Assist internal stakeholders with contract-related complaints or disagreements from the business or other internal stakeholders Vendor Contract and Market Insight * Work with internal stakeholder to ensuring that pricing is competitive by commissioning benchmarks as needed during the lifetime of the deal * Manage contract review meetings to ensure delivery against objectives and contract budgets * Develop regular reports on contract milestones, execution and risk and inform internal customers, vendors and management of activities and progress through regular written and verbal communication About Our Team Wake County Information Services is in the heart of Raleigh's booming downtown, a part of the Research Triangle area. If you're a tech-guru, this is the place to be. Our team of smart, dedicated people is respected within our organization and recognized as leaders in the use of technology by the prestigious Center for Digital Government, regularly ranking in the top ten among counties with a population for 1 million or more. Our team members are our most valued asset and treated as such with competitive salaries and top-notch benefits. We believe a good work/life balance helps people make better decisions, be more creative and enjoy coming to work. If you thrive in a highly collaborative, fast-paced, supportive environment, then you owe it to yourself to check us out. The Basics (Required Education and Experience) * Bachelor's degree in a relevant field such as Business Administration, Contract Management or Information Technology * Four years of contract management * Equivalent education and experience are accepted * Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Education and Training Potential candidates for this position are IT procurement, contract administrators and IT asset managers. Many business managers, IT managers and knowledge specialists - as well as procurement or purchasing managers and agents and inventory managers and agents - will also make the transition successfully. They may come from a similar position in a different industry or a vendor position in sales, marketing, or service delivery. * A bachelor's degree is typically required, preferably in an analytical field (such as general business, economics, psychology, computer science, mathematics, statistics or finance) * Minimum of three years experience with negotiating and managing contract life cycles, with an emphasis on technology or IT service agreements * Experience in managing large complex contracts in one or more IT categories, including hardware, software, service and communication * Solid interpersonal and communication skills * Experience working with all key departments (security, compliance, finance, tax, AP, legal and procurement) and knowledge of procurement and vendor management practices and certifications (CIPS, ITIL and COBIT) ITIL experience desired, but not required * Knowledge of IT concepts and systems How Will We Know You're 'The One'? * Knowledge of contracting trends, licensing models and traditional and emerging contract and vendor performance models * Able to understand contract risks and to work with other parts of the organization in crafting tactics and strategies for risk mitigation * Where applicable, understanding and knowledge of government and industry regulations that will influence the contracting approach and vendor behavior (for example, FINRA for financial institutions and U.S. Health Insurance Portability and Accountability Act [HIPAA] for healthcare organizations) * Customer-focused approach and skills delivering contract management services to internal customers * Solid relationship and interpersonal skills to be applied in working with vendors across the entire contract life cycle About This Position Location: WCOB Raleigh, NC 27602 Employment Type: Regular Work Schedule: Mon - Fri, 8:30am - 5:15pm Hiring Range: 76,200 - 95,000 Market Range: 77,676.00 - 139,818.00 Please include ALL prior work experience on your application and resume. Posting Closing Date: 7:00 pm on 12/14/2025 What Makes Wake Great Equal Opportunity Statement Background Check Statement Emergency Service Worker Statement What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard's sophisticated networks. You will also maintain and troubleshoot the systems that support the military's logistics and classified data, and build firewalls that can withstand any attempted cyberattack. Job Duties * Maintenance of networks, hardware, and software * Provide customer and network administration services * Construct, edit, and test computer programs Some of the Skills You'll Learn * Use of computer consoles and peripheral equipment * Computer systems concepts * Planning, designing, and testing computer systems Helpful Skills * Interest in computer science * Strong attention to detail * Ability to communicate effectively * Experience in installation of computers Through your training, you will develop the skills and experience to enjoy a civilian career working as a network support technician, data processing technician, or computer programmer in just about any company that uses computers. Earn While You Learn Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for an Information Technology Specialist consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 20 weeks of Advanced Individual Training (AIT) with classroom instruction.

The Desktop Analyst 2 is a designated point of contact for many departmental customers and will provide analysis, support and maintenance of desktop computing environment, applications, hardware and related technologies utilized in these departments. The Desktop Analyst 2 will optimize IT performance, analyze and resolve issues, incidents, and problems in a timely and accurate manner; provide end-user assistance where required; and perform on-site equipment maintenance and repair services as needed. The Desktop Analyst 2 will also be involved in equipment receipt, deployment, and inventory and will receive guidance from the Department Executive 5 daily. Required Tasks Support critical activities as required Assist other IT service areas such as server, network, telecommunication and application groups Acquire and develop knowledge on all supported technologies Travel to various locations, as needed Educational/Experience Requirements Bachelors Degree OR Associate Degree in Computer Science, Engineering, or similar discipline from a recognized college or university and two years of experience providing desktop support in an environment with at least 100 users OR High School Diploma or equivalent and four years of experience providing desktop support in an environment with at least 100 A valid driver's license Preferred Licensing and/or Certifications: COMPTIA A+ *Applicants with additional years of experience may be considered for the Desktop Analyst 3 position.

If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard's sophisticated networks. You will also maintain and troubleshoot the systems that support the military's logistics and classified data, and build firewalls that can withstand any attempted cyberattack. Job Duties * Maintenance of networks, hardware, and software * Provide customer and network administration services * Construct, edit, and test computer programs Some of the Skills You'll Learn * Use of computer consoles and peripheral equipment * Computer systems concepts * Planning, designing, and testing computer systems Helpful Skills * Interest in computer science * Strong attention to detail * Ability to communicate effectively * Experience in installation of computers Through your training, you will develop the skills and experience to enjoy a civilian career working as a network support technician, data processing technician, or computer programmer in just about any company that uses computers. Earn While You Learn Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for an Information Technology Specialist consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 20 weeks of Advanced Individual Training (AIT) with classroom instruction.

PC Specialist 2 (4552-07) Location: Cincinnati, Ohio Your Benefits of Working for Hamilton County! Starting Salary: $25.90 per hour Generous Paid Time Off: 11 Paid Holidays, Immediately Begin Accruing Paid Vacation and Sick Time, Earned Personal Days, and Paid Parental Leave. Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Public Service Loan Forgiveness Eligibility, Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! Summary of Job Duties: As the Technical Services Coordinator (PC Specialist 2) at Hamilton County, you will provide specialized support for the technology that helps keep our Emergency Communications systems reliable and secure. You will work on projects such as equipment installations, software updates, and troubleshooting complex technical issues, while collaborating with staff and vendors to keep operations running smoothly. This position offers the chance to build your technical skills, support critical services, and contribute to the success of the Emergency Communications team. Coordinates and implements technology projects: Plans, installs, tests, and deploys hardware and software across Emergency Communications sites; performs configuration and setup of servers, workstations, network devices, and related platforms; supports initiatives such as server refreshes, version upgrades, and disaster recovery site readiness; prepares schedules, documents progress, and communicates with stakeholders to minimize service disruptions. Provides advanced second-tier technical support: Resolves escalated workstation, application, cybersecurity, and network performance issues; monitors system performance to ensure availability and stability; applies troubleshooting strategies and follows security standards; provides situational guidance to PC Specialist 1 staff during deployments or incidents; supports IT team objectives with minimal oversight. Coordinates vendor support and lifecycle planning: Works with vendors for installations, service visits, and maintenance of technologies; tracks service level agreements, warranties, and inventories; collaborates with the Technical Services Manager on procurement and lifecycle management. Contributes to IT policies, documentation, and compliance: Assists in developing and maintaining technical standards, workstation security, and cybersecurity compliance; incorporates CJIS security requirements and data privacy best practices into operations; evaluates tools and makes recommendations for efficiency and security improvements; participates in department meetings and serves as a resource during technology planning discussions or public safety project coordination Provides responsive technical service and on-call support: Responds to IT service needs across multiple locations; provides coverage during absences or urgent service demands; participates in an on-call rotation and must be able to respond to system outages during evenings, nights, weekends, or holidays Demonstrate regular and reliable attendance Perform other related duties as assigned. Minimum Qualifications: Associate degree in computer science/electronics one (1) year of progressive experience in PC technical support or four (4) years of progressive education and/or experience in PC technical support demonstrated expertise with Windows operating systems, Active Directory, and the MS Office suite Microsoft 365 Administrator and CompTIA A+ certification must be obtained within 12 months of hire. Driver's license issued by the state of residency Preferred Qualifications: Experience coordinating IT services/projects. Experience with remote work and VPN access troubleshooting Experience with Computer Aided Dispatch (CAD) systems, 911 Center Operations, and Land Mobile Radio (LMR) systems. Position Specific Qualifications: Must be able to maintain a flexible schedule and willing to work overtime Must be able to respond to urgent system outages during evenings, nights, weekends, or holidays Created By: Carmen White July 16, 2025 Page 4 of 4 as part of an on-call rotation. Must be willing to support satellite locations Required to carry a cell phone. Hazardous Working Conditions: exposure to electrical components during equipment installation; lifting or moving heavy IT hardware; extended screen time and repetitive motion; minor risk of tripping over cords or equipment; occasional travel between sites in adverse weather conditions. Work Location and Hours: 2377 Civic Drive Cincinnati, Oh. 45231 80 Hours Bi-weekly Deadline to Apply: Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer.

If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard's sophisticated networks. You will also maintain and troubleshoot the systems that support the military's logistics and classified data, and build firewalls that can withstand any attempted cyberattack. Job Duties * Maintenance of networks, hardware, and software * Provide customer and network administration services * Construct, edit, and test computer programs Some of the Skills You'll Learn * Use of computer consoles and peripheral equipment * Computer systems concepts * Planning, designing, and testing computer systems Helpful Skills * Interest in computer science * Strong attention to detail * Ability to communicate effectively * Experience in installation of computers Through your training, you will develop the skills and experience to enjoy a civilian career working as a network support technician, data processing technician, or computer programmer in just about any company that uses computers. Earn While You Learn Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for an Information Technology Specialist consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 20 weeks of Advanced Individual Training (AIT) with classroom instruction.

Starting Pay: $33.7048 Hourly ($70,106) Step A: $34.8404 Hourly ($72,468) Step B: $36.5529 Hourly ($76,030) Step C: $39.3077 Hourly ($81,760) Step D: $41.7870 Hourly ($86,917) MINIMUM QUALIFICATIONS: At least one of the following: Associate degree (Bachelor's preferred) in the field of computer science, information sciences or related field; * OR- Three (3) years IT work experience within the last five (5) years, with at least one year working in a court environment supporting the specific systems in use. MINIMUM CERTIFICATION Possess and maintain an Advanced level Microsoft certification or obtain within six (6) months of employment * OR- Possess and maintain an equivalent manufacturer or third-party certification supporting, configuring and administering other major technologies in use as determined by the Court such as Comp TIA+ or obtain within six (6) months of employment. * Candidates possessing OnBase Administrator or Workflow Certifications, or with documented experience with OnBase or similar Enterprise Content Management (ECM) are encouraged to apply. PHYSICAL REQUIREMENTS: * Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations. JOB SUMMARY: Performs technical tasks that include computer support and technology training for court end users; including training these users with the efficient and effective operation of technology tools, hardware, software and systems. Assists with the development of training plans and materials for court-related technology systems, including the District, Probate and Circuit Court recording systems installed in courtrooms and hearing rooms. In addition, assists in supporting the video conferencing systems utilized by all county courts. Manages and supports software programs and hardware systems unique to court operations. Works closely with the Court IT Director to evaluate emerging technologies and makes application related recommendations to the Court Administrator and other administrative staff for all Courts. Works under the direct supervision of the Court IT Director; performs related duties as required. ESSENTIAL JOB DUTIES AND FUNCTIONS: * Coordinates with judicial offices and hearing rooms to ensure that required maintenance of hardware and software components for the digital recording systems is scheduled to ensure operational integrity as required; * Serves as a member of the court technology team that is available to assist the judicial offices in responding to time sensitive requests by deliberating juries for playback of selected trail proceedings during jury deliberations; * Serves as a member of the court technology team that responds to requests to view or purchase archived recordings of court proceedings; * Archives digital court recordings to be in compliance with applicable statutes and court rules; * Serves as a member of the court technology team that ensures operational maintenance of all on site court video conferencing equipment. * Serves as the coordinator and liaison to off-site connections including prisons under the jurisdiction of the Michigan Department of Corrections, Genesee County Jail, Genesee County Juvenile Justice Center, various hospitals, institutions and other District, Probate and Circuit Courts both in and outside of the State of Michigan. * Primary court IT technician for on-site operations at the Circuit Courthouse and Genesee County Juvenile Justice Center. * Ensures that daily docket information is timely extracted from the court case management systems for all local courts, to be displayed on ADA compliant public monitors in multiple court locations. * Performs troubleshooting and formatting as needed for court-related document preparation. * Uploads various time sensitive mandatory reports to Michigan Court Application Portal (MCAP) including caseload and collection data. * Verifies the completion and accuracy of several automated system tasks including electronic workflow [Onbase] and other proprietary systems utilized by the court. * Facilitates distance learning connectivity for judicial and court staff. * Repairs, upgrades, and installs computer hardware within authorized guidelines. * Provides support and maintenance associated with court case management systems and end user requirements. * Works closely with both technical and non-technical staff to resolve, document and support a variety of issues and service. * Assists the administrative staff for all of the courts in developing and improving automations for systems management. * Assists the Courts in strategic planning for the implementation of e-filing, e-storage and other system upgrades for the future court environment. * Promptly resolves all issues and requests. Please see the attached job description for more details.","

Starting Pay: $33.7048 Hourly ($70,106) Step A: $34.8404 Hourly ($72,468) Step B: $36.5529 Hourly ($76,030) Step C: $39.3077 Hourly ($81,760) Step D: $41.7870 Hourly ($86,917) MINIMUM QUALIFICATIONS: At least one of the following: Associate degree (Bachelor's preferred) in the field of computer science, information sciences or related field; -OR- Three (3) years IT work experience within the last five (5) years, with at least one year working in a court environment supporting the specific systems in use. MINIMUM CERTIFICATION Possess and maintain an Advanced level Microsoft certification or obtain within six (6) months of employment -OR- Possess and maintain an equivalent manufacturer or third-party certification supporting, configuring and administering other major technologies in use as determined by the Court such as Comp TIA+ or obtain within six (6) months of employment. *Candidates possessing OnBase Administrator or Workflow Certifications, or with documented experience with OnBase or similar Enterprise Content Management (ECM) are encouraged to apply. PHYSICAL REQUIREMENTS: Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations. JOB SUMMARY: Performs technical tasks that include computer support and technology training for court end users; including training these users with the efficient and effective operation of technology tools, hardware, software and systems. Assists with the development of training plans and materials for court-related technology systems, including the District, Probate and Circuit Court recording systems installed in courtrooms and hearing rooms. In addition, assists in supporting the video conferencing systems utilized by all county courts. Manages and supports software programs and hardware systems unique to court operations. Works closely with the Court IT Director to evaluate emerging technologies and makes application related recommendations to the Court Administrator and other administrative staff for all Courts. Works under the direct supervision of the Court IT Director; performs related duties as required. ESSENTIAL JOB DUTIES AND FUNCTIONS: Coordinates with judicial offices and hearing rooms to ensure that required maintenance of hardware and software components for the digital recording systems is scheduled to ensure operational integrity as required; Serves as a member of the court technology team that is available to assist the judicial offices in responding to time sensitive requests by deliberating juries for playback of selected trail proceedings during jury deliberations; Serves as a member of the court technology team that responds to requests to view or purchase archived recordings of court proceedings; Archives digital court recordings to be in compliance with applicable statutes and court rules; Serves as a member of the court technology team that ensures operational maintenance of all on site court video conferencing equipment. Serves as the coordinator and liaison to off-site connections including prisons under the jurisdiction of the Michigan Department of Corrections, Genesee County Jail, Genesee County Juvenile Justice Center, various hospitals, institutions and other District, Probate and Circuit Courts both in and outside of the State of Michigan. Primary court IT technician for on-site operations at the Circuit Courthouse and Genesee County Juvenile Justice Center. Ensures that daily docket information is timely extracted from the court case management systems for all local courts, to be displayed on ADA compliant public monitors in multiple court locations. Performs troubleshooting and formatting as needed for court-related document preparation. Uploads various time sensitive mandatory reports to Michigan Court Application Portal (MCAP) including caseload and collection data. Verifies the completion and accuracy of several automated system tasks including electronic workflow [Onbase] and other proprietary systems utilized by the court. Facilitates distance learning connectivity for judicial and court staff. Repairs, upgrades, and installs computer hardware within authorized guidelines. Provides support and maintenance associated with court case management systems and end user requirements. Works closely with both technical and non-technical staff to resolve, document and support a variety of issues and service. Assists the administrative staff for all of the courts in developing and improving automations for systems management. Assists the Courts in strategic planning for the implementation of e-filing, e-storage and other system upgrades for the future court environment. Promptly resolves all issues and requests. Please see the attached job description for more details. Job Posted by ApplicantPro

Job Description Commitment to Citizen Service: Service encompasses all aspects of the Pokagon Band of Potawatomi Indian's governmental operations. Every employee shares the responsibility to provide exemplary service, dignity, and respect to all Tribal Citizens, the Tribal Council, and staff members. To this end, all employees have an obligation to identify and report any service problems, issues, or concerns and, through designated channels, initiate, recommend, and actively participate in solutions. Position Summary: Provide technical assistance to end-users to resolve computer problems. Provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, operating systems, and other peripherals. Essential Functions: Tier 1 Respond in-person, via telephone, or electronically to requests for technical assistance from users promptly involving hardware, software, networking issues, and peripheral and phone equipment. Includes assistance with printing, installation, word processing, electronic mail, and operating systems. Utilize online resources to investigate issues and possible resolution; read technical manuals, confer with users, and conduct computer diagnostics to investigate and resolve problems. Works on assignments that are moderately difficult, and which require judgment. Ensure all helpdesk requests and subsequent actions are taken to the point of resolution. Proactively identify open issues and communicate with users and departments as needed to facilitate closure. Notify affected employees and management when key systems are unavailable; maintain and seek efficiencies in the wide area network. Set up new telecommunications and computer equipment to ensure proper installation of operating systems, hardware, and appropriate software. Performs preventive maintenance to ensure the proper functioning of, computer systems, and peripherals. Maintain records of daily problems and actions taken. Refer major hardware/software problems or defective products to the supervisor for resolution. Assist in software release and rollouts according to best practices On-call rotation for IT Helpdesk. Tier 2 will also include: Assist with training users in the proper use of hardware and software. Apply diagnostic tools to aid in troubleshooting. Act as a subject matter expert on technology being used by the tribe. Develop Knowledge base and FAQ lists for end-users Tier 3 will also include: Assist with developing training materials and procedures for the proper use of hardware and software. Perform IT inventory and software system audits. Assist in conducting research on emerging products, services, protocols, and standards supporting service desk technology procurement and development efforts. Participate as a subject matter expert for assigned projects. Non-Essential Functions: Set up and operate audio and video equipment, including microphones, speakers, video screens, projectors, video monitors, recording equipment, and related electronic equipment for events and meetings. Perform sound and video editing; digitize, duplicate, and store audio and video data. Provide technical support for the website. Provide technical assistance for security and video surveillance cameras and key access systems. Perform other related functions as assigned. Equipment: Standard office equipment Systems used: Windows 10/11, Windows Server 2019/2022, MS Office 365, SharePoint, ServiceNow Job Requirements: Tier 1: High School Diploma or GED required. One year of experience in IT operations, Level one support or related experience, preferably in a law enforcement environment or healthcare environment and/or a degree from an accredited institution whose program of study has been recognized by the Council for Higher Education Accreditation or the US Dept. of Education. Ability to troubleshoot and resolve a variety of hardware, software, and peripheral problems required. Strong sense of service and good communication skills, both oral and written required. Knowledge of Windows 10/11 operating systems required. Possess the knowledge, intellect, temperament, and flexibility to work effectively in a fast-paced environment. Experience in the configuration, installation and troubleshooting of personal computers, software, network and mobile data implementation projects for law enforcement. Ability to work evenings, weekends and holidays as required. Must have a valid driver's license and be able to meet the minimum insurance requirements regarding driving record in order to utilize GSA vehicles. Tier 2 will also include: Associate's Degree in field of Information Technology from an accredited institution whose program of study has been recognized by the Council for Higher Education Accreditation or the United States Department of Education or equivalent secondary education, is preferred Three (3) years of experience in IT operations, network troubleshooting or related experience, preferably in a law enforcement environment or healthcare environment Minimum of two-year work experience in a multi-user/multi-department IT setting required. Assist in preventive maintenance projects and services. Maintain and manage IT assets with proper tracking and distribution Preferred knowledge of IT Health practices ITIL v4 Certification COMP TIA A+ Tier 3 will also include: Associate's Degree in field of Information Technology from an accredited institution whose program of study has been recognized by the Council for Higher Education Accreditation or the United States Department of Education or equivalent secondary education, is preferred Five (5) years of experience in IT operations, network troubleshooting or related experience, preferably in a law enforcement environment or healthcare environment Minimum of four-year work experience in a multi-user/multi-department IT setting required. Previous experience with the EPIC EMR system. Technical knowledge and experience with ServiceNow. Proven foundation in CJIS/CHRI laws and regulations. COMP TIA Network + or COMP TIA Security + Indian Preference: Pokagon Band Preference Code applies. Physical Requirements: Work is generally sedentary in nature and will frequently require sitting, however, standing and walking will occasionally be necessary. Frequently required to use hands and fingers to operate equipment and reach with hands and arms. Frequently required to talk and hear. Frequently required to stoop, kneel, crouch, bend, and crawl. Frequently required to lift and/or move up to 50 pounds; occasionally required to lift and/or move up to more. Work Environment: General office environment. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Occasionally required to work in homes or other public locations. Local travel is necessary, so the ability to travel as needed is required. Competencies: Client Focus Initiative Achievement Orientation Attention to Detail Quality Focus Continuous Learning Problem Solving Analytical Thinking

If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard's sophisticated networks. You will also maintain and troubleshoot the systems that support the military's logistics and classified data, and build firewalls that can withstand any attempted cyberattack. Job Duties * Maintenance of networks, hardware, and software * Provide customer and network administration services * Construct, edit, and test computer programs Some of the Skills You'll Learn * Use of computer consoles and peripheral equipment * Computer systems concepts * Planning, designing, and testing computer systems Helpful Skills * Interest in computer science * Strong attention to detail * Ability to communicate effectively * Experience in installation of computers Through your training, you will develop the skills and experience to enjoy a civilian career working as a network support technician, data processing technician, or computer programmer in just about any company that uses computers. Earn While You Learn Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Job training for an Information Technology Specialist consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 20 weeks of Advanced Individual Training (AIT) with classroom instruction.

Starting Pay: $30.1808 Hourly ($62,776) Step A: $32.6096 Hourly ($67,828) Step B: $33.7048 Hourly ($70,106) Step C: $34.8409 Hourly ($72,469) Step D: $36.0125 Hourly ($74,906) MINIMUM QUALIFICATIONS (Must meet at least one each of A and B): A. At least one of the following: Sixty (60) semester hours with at least twenty (20) semester hours in the field of computer science, information sciences or a related field -AND-three (3) years' current IT work experience supporting specific systems currently in use; * OR- Five (5) years current IT work experience supporting specific systems currently in use; * AND- B. Obtain Comptia A+ certification within 6 months of employment. SPECIAL REQUIREMENTS: Certifications and other job-related trainings will be required and will change from time to time as determined by the CIO. Must be available to respond 24\/7 to address systems issues on an as needed basis when required. PHYSICAL REQUIREMENTS: Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations. JOB SUMMARY: Performs technical tasks that encompass the installation, administration, maintenance, documentation and optimization of technology devices and software for users and departments; ensures the physical security, integrity, and safety of all technology solutions; performs the installation, monitoring, maintenance, support and optimization of all hardware, software and communication links; works under the supervision of the Chief Information Officer or designated staff member. ESSENTIAL JOB DUTIES AND FUNCTIONS: * Answers Help Desk line and interfaces with County IT consumers. * Receive, review, research and resolve all assigned incidents and service requests. * Ensure all incident and service request documentation is created, updated and complete. * Configures, documents, deploys and maintains end user computing devices and peripherals including the installation and support of department level application software. * Supports security solutions and ensures security policy compliance for all supported systems. * Responsible to create, document, test and maintain department specific installation packages and instructions for assigned department applications. * Monitor the operation and performance of department specific equipment and applications including the investigation and resolution of issues. * Ensure the thorough investigation and documentation of all issues that require escalation. * Provide documentation and training for department personnel, customers, vendors, management, and others as necessary. * Communicate consistently and effectively with supervision and ensure awareness of status, problems and issues. * Attend training (computer based, seminars, conferences, trade shows, or other ongoing education) to improve skill levels and achieve certifications as required, to maintain currency with new and emerging technologies and trends in IT. * Follow all County and department policies and procedures. Please see the attached job description for more details.","

Starting Pay: $30.1808 Hourly ($62,776) Step A: $32.6096 Hourly ($67,828) Step B: $33.7048 Hourly ($70,106) Step C: $34.8409 Hourly ($72,469) Step D: $36.0125 Hourly ($74,906) MINIMUM QUALIFICATIONS (Must meet at least one each of A and B): A. At least one of the following: Sixty (60) semester hours with at least twenty (20) semester hours in the field of computer science, information sciences or a related field -AND-three (3) years' current IT work experience supporting specific systems currently in use; -OR- Five (5) years current IT work experience supporting specific systems currently in use; -AND- B. Obtain Comptia A+ certification within 6 months of employment. SPECIAL REQUIREMENTS: Certifications and other job-related trainings will be required and will change from time to time as determined by the CIO. Must be available to respond 24/7 to address systems issues on an as needed basis when required. PHYSICAL REQUIREMENTS: Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations. JOB SUMMARY: Performs technical tasks that encompass the installation, administration, maintenance, documentation and optimization of technology devices and software for users and departments; ensures the physical security, integrity, and safety of all technology solutions; performs the installation, monitoring, maintenance, support and optimization of all hardware, software and communication links; works under the supervision of the Chief Information Officer or designated staff member. ESSENTIAL JOB DUTIES AND FUNCTIONS: • Answers Help Desk line and interfaces with County IT consumers. • Receive, review, research and resolve all assigned incidents and service requests. • Ensure all incident and service request documentation is created, updated and complete. • Configures, documents, deploys and maintains end user computing devices and peripherals including the installation and support of department level application software. • Supports security solutions and ensures security policy compliance for all supported systems. • Responsible to create, document, test and maintain department specific installation packages and instructions for assigned department applications. • Monitor the operation and performance of department specific equipment and applications including the investigation and resolution of issues. • Ensure the thorough investigation and documentation of all issues that require escalation. • Provide documentation and training for department personnel, customers, vendors, management, and others as necessary. • Communicate consistently and effectively with supervision and ensure awareness of status, problems and issues. • Attend training (computer based, seminars, conferences, trade shows, or other ongoing education) to improve skill levels and achieve certifications as required, to maintain currency with new and emerging technologies and trends in IT. • Follow all County and department policies and procedures. Please see the attached job description for more details.

Starting Pay: $30.1808 Hourly ($62,776) Step A: $32.6096 Hourly ($67,828) Step B: $33.7048 Hourly ($70,106) Step C: $34.8409 Hourly ($72,469) Step D: $36.0125 Hourly ($74,906) MINIMUM QUALIFICATIONS (Must meet at least one each of A and B): A. At least one of the following: Sixty (60) semester hours with at least twenty (20) semester hours in the field of computer science, information sciences or a related field -AND-three (3) years' current IT work experience supporting specific systems currently in use; -OR- Five (5) years current IT work experience supporting specific systems currently in use; -AND- B. Obtain Comptia A+ certification within 6 months of employment. SPECIAL REQUIREMENTS: Certifications and other job-related trainings will be required and will change from time to time as determined by the CIO. Must be available to respond 24/7 to address systems issues on an as needed basis when required. PHYSICAL REQUIREMENTS: Must be able to perform Essential Job Duties and Functions with or without reasonable accommodations. JOB SUMMARY: Performs technical tasks that encompass the installation, administration, maintenance, documentation and optimization of technology devices and software for users and departments; ensures the physical security, integrity, and safety of all technology solutions; performs the installation, monitoring, maintenance, support and optimization of all hardware, software and communication links; works under the supervision of the Chief Information Officer or designated staff member. ESSENTIAL JOB DUTIES AND FUNCTIONS: • Answers Help Desk line and interfaces with County IT consumers. • Receive, review, research and resolve all assigned incidents and service requests. • Ensure all incident and service request documentation is created, updated and complete. • Configures, documents, deploys and maintains end user computing devices and peripherals including the installation and support of department level application software. • Supports security solutions and ensures security policy compliance for all supported systems. • Responsible to create, document, test and maintain department specific installation packages and instructions for assigned department applications. • Monitor the operation and performance of department specific equipment and applications including the investigation and resolution of issues. • Ensure the thorough investigation and documentation of all issues that require escalation. • Provide documentation and training for department personnel, customers, vendors, management, and others as necessary. • Communicate consistently and effectively with supervision and ensure awareness of status, problems and issues. • Attend training (computer based, seminars, conferences, trade shows, or other ongoing education) to improve skill levels and achieve certifications as required, to maintain currency with new and emerging technologies and trends in IT. • Follow all County and department policies and procedures. Please see the attached job description for more details. Job Posted by ApplicantPro

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work.Visithere to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and hereto learn more about San José. The City of San José is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran statusor any other consideration made unlawful under any federal, state or local laws. The City of San José is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at ************, 711 (TTY), or via email at *************************. About the Department The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Public Works Department isseekingan individual whose values align with the values of the City's employees. The Department of Public Worksis responsible fordelivering capital improvement projects for a wide variety of City facilities and infrastructure,maintaining City facilities and fleet assets,facilitatingand regulating development activities, and providing animal care and services. The Department is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work. Position Duties The Department of Public Works is recruiting to fill an Information Systems Analyst (ISA) position within the Enterprise GIS (Geographic Information Systems) team. Salary range(s) for this classification is $141,894.48- $172,885.44annually. This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall bedeterminedby the final candidates' qualifications and experience. The Enterprise GIS teamoperatesout of the Department of Public Works but works across thecityto coordinate GIS efforts, lead multi-departmental GIS projects, geospatially-enable City business systems, and administer Enterprise GIS infrastructure for citywide use. Thecityhas standardized on a modern technology stack consisting of Windows Server, Esri ArcGIS platform,VertiGISStudio, Safe Software FME, and SQL Server enterprise geodatabases. Thecityhas an enterprise license agreement with Esri, and the Enterprise GIS teammaintainsa large Enterprise GIS server environment with public and internal-facing ArcGIS Server instances, complementary ArcGIS Portal and ArcGIS Online organizations, an SDE environment featuring a data catalog with over 1,000 feature classes, and integrations with dozens of business systems. The ISA is a professional-level position in the IT professional management series and responsible for GIS system administration, database design, business system integration, application development, and implementation of large-scale enterprise projects. The position requiresa GIS professional withbroadtechnical experience as well as the ability to take initiative and direct others. The ideal candidate must be a strong individual contributor that is able to take full ownership of projects, designing solutions in alignment with City Enterprise GIS standards and industry best practices and working at a hands-on level to build, implement, and support such solutions. The positionalsodemands proven ability to troubleshoot and resolve complex technical issues with limited resources.Advanced knowledge of the ArcGIS platformand experience with GIS server administrationisrequired.Experience with VertiGISStudioand GISwebapplication developmentin an Esri environmentis highly desirable. The GIS ISA reports to the Enterprise GIS Manager. This positionis responsible forprogramming that supports the development and maintenance of major applications used citywide. Key responsibilities and duties may include,but are not limited to the following: * AdministerEnterpriseGIS server environment (ArcGIS Enterprise,VertiGISStudio, FMEServer), including planning for and conducting system upgrades; applying and confirming patches; capacity planning and load testing; publishing and tuning services; managing backups; troubleshooting and resolving system issues; managing security policies, user accounts, roles, and permissions; andmaintainingsystem documentation. * Meet with business owners and end users to gather and document requirementsfor GIS solutions.Design, build, and deploy mapping applicationson the ArcGIS platform. Provide documentation, training, and support to end users. * Developandmaintainweb mapping applications using VertiGISStudio Web 5.x, including web map authoring, site configuration, and development of print templates, reports, and workflows. * Develop andmaintaincomplex geoprocessing routines and ETL workbenches using FME and/or Python. * Conduct data modeling and design activities for new datasets by analyzing inputs and developingappropriate schemasin alignment with City standards. * Build and support GIS integrations with citybusiness systems. * Lead large-scale, cross-department Enterprise GIS projects. Work collaboratively with departments to reduce program redundancies and support effective use of enterprise resources. Train end users on enterprise standards and best practices;provide development oversight and guidance. In addition, this position is part of a team responsible for providing GIS support in the Emergency Operations Center (EOC) when activated. This position requires to work onsite, 5 days/week during probationary period. After successful completion of probation, new hires may be allowed to work remotely 1 day/week. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered foradditionalopportunities that mayutilizethe applicants from this recruitment. Minimum Qualifications Education:Abachelor's degreefrom an accredited college or university in arelevant field. Experience:Four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support. Acceptable Substitutions: * Additionalyears of increasingly responsibledirectly relatedwork experience may be substituted for education on a year-for-year basis. * Completion of amaster's degreein a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of computer systems, or application development and/or support. Certifications: * Possession of a valid State of California driver's license may berequired. * Certification as a Microsoft Certified Systems Engineer (MCSE), or equivalent certification from a professional organization, may be required, if assigned to positions working with computer networks. Other Qualifications The ideal candidate willpossessthe following competencies, asdemonstratedin past and current employment history. Desirable competencies for this position include: Job Expertise-Demonstratesknowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations. Candidates must have advanced experience with the ArcGIS platform and VertiGISStudio. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Demonstrates ability to provide training to technical and non-technical users in small and large group settings and ability to produce technical documentation, such as system and application design documents, migration plans, standard operating procedures, and other technical policies and procedures. Teamwork & Interpersonal Skills-Develops effective relationships with co-workers and supervisors by helping othersaccomplishtasks and using collaboration and conflict resolution skills. Analytical Thinking -Approaches a problem or situation by using a logical, systematic, sequential approach. Demonstrates ability to isolate and resolve performance and other technical issues within a complex enterprise server environment. Problem Solving-Approaches a situation or problem by defining the problem or issue;determinesthe significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Applies sound problem solving to the design and buildout of geospatial solutions by gathering requirements and selectingappropriate toolsand methods to deliver an efficient and cost-effective solution. Project Management-Ensures support for projects and implements agency goals and strategicobjectives. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application, resume and cover letter. You must answer all questions to beconsidered,or your application may bedeemedincomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please be advised that the use of AI content in your responses may result in your removal from the hiring process. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. Please upload a resume and cover letterthatoutlinesyour qualificationsand experience related to the ISA position outlined under Position Duties. If you have questions about the duties of these positions, theselectionor hiring processes, please contact Diana Gonzalez at ****************************. Additional Information: Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application. You must answer all job-specific questions to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applicants are expected to write their own essays/responses. Please note that applications are currently not acceptedthrough CalOpps or any other third party job board application system. This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment. Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email ************************* and we will research the status of your application. AI and the Hiring Process We recognize that Artificial Intelligence (AI) is becoming part of daily life and can be avaluable tool for learning, research, and professional growth. We encouragecandidates to use AI responsibly as a support in preparing application materials, liveassessments, and interviews. However,we value authenticity, accuracy and truthfulness.Application responses and interview answers must reflect your ownknowledge, skills, and experiences. While AI can supplement preparation, it cannotreplace the originality and judgment we look for in our employees. This ensuresfairness,transparency, and equityfor all applicants in the hiring process.

Dakota Central HSZ - Washburn, ND - Eligibility Worker Support Specialist Dakota Central Human Service Zone is seeking a Support Specialist for the Economic Assistance Team to provide support with documents, assisting clients with applications and inquires. Duties of the Eligibility Support Specialist Worker: * Greet clients (phone or walk-in); screen inquiries to determine where best to direct them. * Accept/receive economic assistance related applications/documents either in-person or retrieve from centralized email/fax. * Review all applications/documents to ensure accurate completion & signatures documentation is not complete, then work with the client to complete. * Screening for SNAP expedited eligibility and LIHEAP emergency * Assessment of client needs * Provide referrals for other services * Register application in SPACES. * Scan/File documents from clients to appropriate destination for processing. * Manage workflow within assigned cue * Utilize eligibility determination systems * Respond to questions regarding services provided by the agency * Explain policy and procedure * Out of State Medical Travel * Workload and time management * Attend and complete trainings, staff meetings, and any other meetings assigned * Develop and prioritize work practices to meet deadlines for programs * Other duties as assigned To succeed in this position, you must possess excellent verbal and written communication skills, along with strong teamwork and collaboration abilities, and the capacity to make effective decisions in a dynamic and evolving environment with diverse populations. You will also need to be comfortable working with all types of software and database applications, with a willingness to learn new technology programs. Additionally, you will need to have a strong understanding of complex program policies and procedures. To be considered for this position, you are required to have one of the following: * Completion of the eligibility worker one-year certificate program. * Completion of 90 semester hours or 135 quarter hours of a bachelor's degree program. * Graduation from high school or GED and three years of work experience involving processing of claims, loans, financial eligibility benefits, credit reviews, abstracts, taxes, or housing assistance, or working in the clerical, accounting, bookkeeping, legal, financial, business, teaching, investments/financial planning, computer/data processing fields. * Three years of any combination of education and experience listed above. Must maintain valid driver's license and auto insurance. Some travel throughout McLean, Mercer, Oliver and Sheridan Counties could occur. Working for Dakota Central Human Service Zone: Dakota Central Human Service Zone partners with the Department of Health and Human Services and McLean County to deliver public assistance and program protocols and provides employees with the excellent benefits and employment packages offered by McLean County as a McLean County employee. Dakota Central Human Service Zone team members are offered robust medical, dental and life insurance coverage, as well as an excellent retirement package (ND PERS). Employees enjoy 10 paid holidays, as well as earning both annual leave AND sick leave days. About Team ND "Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt Application Procedures Your resume should include information to demonstrate how you meet the minimum qualifications as posted. If the Department's Human Resource Division is unable to determine that you meet the minimum qualifications credit will not be given. All application material must be received on or before the closing date by 11:59 PM Central Standard Time (CST). Applicants must be legally authorized to work in the United States. The Department of Health & Human Services does not offer or provide sponsorships. This employer participates in E-Verify. Please visit the following website for additional information: *************************************** A copy of your qualifying degrees transcript and any applicable certifications or licensures must be provided at the time of an interview. For more information about the position or if you need an accommodation, please contact Maurice Hardy by email: **************** or phone: ************** #2 Employing Unit: Dakota Central Human Service Zone TTY Number: ND Relay Service ************** (text); ************** (voice) If you are experiencing technical difficulties with the Application Process or uploading attachments, please contact **************** or *************. Equal Employment Opportunity The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act. As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.

Help Desk Support Specialist-Full-time Salary: $57,200 to $65,000 (Offer will be commensurate with experience) Provides first line technical support to the City's Information Technology (IT) users. Responds to a variety of service requests including, troubleshooting of software, hardware and network issues, implements new hardware/software, documents procedures, problems and resolutions. Works on related IT projects. Education, Training and Experience Required: * Associate's degree in computer science, information technology or related field * Professional experience in working with computers and applications: at least 1 year * Knowledge of computer hardware, software and networks * Knowledge and experience in computer scripting * Have or be able to obtain Microsoft Certified Professional (MCP) certification within one (1)year of date-of-hire * Have or be able to obtain Comp TIA A+ Certification within one (1) year of date-of-hire. * Excellent verbal and written communication skills. * The City of Ann Arbor, at its discretion, may consider an alternative combination of formal education and work experience. Education, Training and Experience Preferred: * Bachelor's degree in computer science, information technology or related field * At least two years of experience in working with computers and applications * Microsoft Certified Solution Expert (MCSE) and/or Microsoft Specialist certification * Knowledge and experience in computer programming/scripting Licensing Requirements (position requirements at entry) * Valid MI Driver's License View Additional Requirements and Information at: Help Desk Support Specialist Job Description

Help Desk Support Specialist-Full-time Salary: $57,200 to $65,000 (Offer will be commensurate with experience) Provides first line technical support to the City's Information Technology (IT) users. Responds to a variety of service requests including, troubleshooting of software, hardware and network issues, implements new hardware/software, documents procedures, problems and resolutions. Works on related IT projects. Education, Training and Experience Required: Associate's degree in computer science, information technology or related field Professional experience in working with computers and applications: at least 1 year Knowledge of computer hardware, software and networks Knowledge and experience in computer scripting Have or be able to obtain Microsoft Certified Professional (MCP) certification within one (1)year of date-of-hire Have or be able to obtain Comp TIA A+ Certification within one (1) year of date-of-hire. Excellent verbal and written communication skills. The City of Ann Arbor, at its discretion, may consider an alternative combination of formal education and work experience. Education, Training and Experience Preferred: Bachelor's degree in computer science, information technology or related field At least two years of experience in working with computers and applications Microsoft Certified Solution Expert (MCSE) and/or Microsoft Specialist certification Knowledge and experience in computer programming/scripting Licensing Requirements (position requirements at entry) Valid MI Driver's License View Additional Requirements and Information at: Help Desk Support Specialist Job Description

About DTMB: The Department of Technology, Management and Budget (DTMB) supports the business operations of state agencies through a variety of services, including building management and maintenance, information technology, centralized contracting and procurement, budget and financial management, space planning and leasing, construction management, motor vehicle fleet operations, and oversight of the state retirement systems. About the position: Member of the team responsible for providing IT support to State of Michigan employees and partners. Log and track requests received from clients. Investigate, evaluate and resolve reported support issues and requests. Responsible for providing technical assistance in the implementation of technology and automation initiatives. Responsibilities including, but not limited to: log, categorize, prioritize incidents, perform initial diagnosis and determine if escalation is necessary, installing and maintaining both hardware and software, serving as a troubleshooter in the implementation and use of workstations and associated software and hardware; and answering technical phone lines. View the Position Description here: INFORMATION TECHNOLOGY TECHNICIAN (Download PDF reader) Position Location: This position is located in Dimondale MI. Candidates should confirm work location and schedule at the time of interview. * DTMB does not participate in STEM-OPT Education Possession of a certificate in information systems, data processing, electronics technology, mainframe operations, or microcomputer systems gained through completion of a one-year, college level curriculum. Experience Information Technology Technician 7 No specific type or amount is required. Information Technology Technician 8 One year of experience equivalent to an Information Technology Technician 7. Information Technology Technician E9 Two years of experience equivalent to an Information Technology Technician, including one year equivalent to an Information Technology Technician 8. Information Technology Technician 10 Three years of experience equivalent to an Information Technology Technician, including one year equivalent to an Information Technology Technician E9.Significant on-the-job or other technical training that can be shown to provide the required knowledge of information systems equivalent to that gained through completion of a one-year, college level curriculum may be substituted for the post-secondary certificate. Possession of an associate's degree in information systems, data processing, electronics technology, or microcomputer systems may be substituted for one year of information technology technician work experience.You must attach a detailed cover letter and resume to your application (word or pdf). Failure to do so will result in your application packet being screened out as incomplete. If applicable, attach copies of official college transcripts to your application. (Internet version of transcripts will not be accepted) Failure to attach applicable transcripts may result in your application being screened out. Your application for any position does not guarantee that you will be contacted by the Department/Agency for further consideration. Only those applicants interviewed will be notified of the results. Candidates selected for this position must complete the Michigan State Police background check. This extensive background check requires fingerprinting for state and federal criminal background records. The background search will include, but is not limited to arrests, criminal charges, criminal convictions, and any information regarding contact with a criminal justice agency. View the job specification at: **********************************************************************************************************