Service Specialist jobs at State Bar of Michigan

The Services Specialist will utilize child welfare practice skills to ensure children are protected from abuse and neglect. When child abuse or neglect is indicated, specialists work closely with families and the legal system toward a goal of reunification, independent living, or other permanent living situation. This position is located either in Clare County, 725 Richard Dr, Harrison, MI 48625 or Isabella County, 1919 Parkland Dr, Mt Pleasant, MI 48858. Review the position description at: Position Description (9-P11), Services Specialist 12 Position Description Review the job specification at: Job Specification This posting will be used to fill vacancies in both Clare County and Isabella County.The office location for this position is at Clare County or Isabella County, however, this position has the ability to work hybrid (combination of remote and office.) Selected candidates who have been approved to work hybrid must complete that work within Michigan. Candidates should confirm work location and schedule at the time of interview. The MDHHS mission is to provide opportunities, services, and programs that promote a healthy, safe, and stable environment for residents to be self-sufficient. We are committed to ensuring a diverse workforce and a work environment whereby all employees are treated with dignity, respect and fairness. For more information, please visit our MDHHS Diversity, Equity, and Inclusion Plan. Follow us on LinkedIn for more job opportunities! #MDHHSjobs #Veteranfriendly #Careerswithpurpose #CommunityHeroes MDHHS is proud to be a Michigan Veteran's Affairs Agency (MVAA) Gold Level Veteran-Friendly Employer.

Agency Dept of Revenue Division Job Classification Title Administrative Specialist I (S) Number Grade NC08 About Us The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation. Description of Work Come work for NCDOR! We will teach you all about taxes so you can serve the taxpayers of North Carolina! If you are looking to start a career in government, balance your professional and personal life, or simply to serve North Carolina taxpayers, a career with the NCDOR may be the right fit for you! NCDOR is committed to recruiting top-talent employees and developing career paths that will allow you to build long-term, rewarding and satisfying careers. Salary: We are currently hiring Customer Service Agents with a $39,000 salary in our Raleigh Customer Service Center. Bilingual Agents who utilize their Spanish skills are compensated at a salary of $40,950. Agents meeting all training progression requirements are eligible for a 5% salary increase and option for full time remote work. The Work: This position assists taxpayers by providing excellent service while educating and enforcing compliance with the Revenue Laws of North Carolina. Responsibilities of these positions include, but are not limited to: * Consistently answer incoming calls via a high-volume telephone system * Answer questions from taxpayers and representatives regarding refunds, payment plans, notices received, account balances, tax laws, and policy and procedures * Complete our premier program to understand and communicate personal and sales and use tax laws After successfully completing training, you will possess the knowledge, skills, and abilities necessary for career advancement within the agency and have the option to work from home. Knowledge Skills and Abilities/Management Preferences * Good communicator (both written and verbal) with the ability to express oneself clearly and concisely * Experience with the use of a computer and proficiency in word processing * Demonstrated experience maintaining courteous and professional behavior while dealing with controversial matters and irate customers Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants. COMPENSATION & BENEFITS: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Some highlights include: * The best funded pension plan/retirement system in the nation according to Moody's Investor's Service * Twelve paid holidays per year * Fourteen vacation days per year which increase as length of service increases and accumulates year-to-year * Twelve sick days/year which are cumulative indefinitely * Paid Parental Leave * Personal Observance Leave and Community Service Leave * Longevity pays lump sum payout yearly based on length of service * 401K, 457, and 403(b) plans * Eligibility for the Public Service Loan Forgiveness Program * The North Carolina Department of Revenue is committed to excellence in tax administration, ensuring secure and efficient collection of revenue to fund vital public services. We are an employer of choice offering excellent benefits, competitive pay, professional development, and career advancement. Our dedicated team provides accurate information, achieves high compliance, and delivers innovative services with integrity and fairness. DOR is an equal opportunity employer hiring qualified candidates regardless of race, color, gender, national origin, religion, age, disability, or political affiliation. This position is subject to federal and state criminal background checks that may include fingerprinting and verification of tax compliance. "Tax compliance" is defined as having filed and paid all North Carolina State taxes owed each year leading up to the current calendar year or currently in a non-delinquent payment status with the State of North Carolina on taxes that are currently owed to the state. To be considered within the most qualified pool of applicants and receive credit for your work history and credentials, you must document all related education and experience on the State of North Carolina application in the appropriate sections of the application form. Any information omitted from the application cannot be considered for qualifying credit. Applicants eligible for veteran's preference should attach a copy of form DD-214. If you have general questions about the application process, you may contact Human Resources at ************ or ************************. Individuals with disabilities requiring disability-related accommodations in the interview process, please call the agency ADA Administrator at ************. Minimum Education and Experience Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience. EEO Statement The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices. Recruiter: Donna Howe Recruiter Email:

Save lives, from the workplace to anyplace. The National Safety Council is America's leading nonprofit safety advocate. We focus on eliminating the leading causes of preventable injuries and deaths. Through leadership, research, education, and advocacy, NSC focuses on areas where most unintentional injuries and deaths occur. We are currently looking for a Customer Service Representative to join us in our mission to save lives and prevent injuries. Position Highlights: Responsible for providing quality customer service to various parties including students, instructors, and other stakeholders. Interact directly with individuals who are enrolled in NSC courses by registering their information and processing credit card payments over the phone. Also responsible for entering student and class records into the system to ensure accurate reporting. Scope / Accountabilities State Programs, Traffic Court Programs 25-30 courses/products supported in different formats (e.g., online, in-person classroom) What You'll Do: Effectively conduct inbound customer service calls from multiple program queues meeting defined performance metrics, quality and customer satisfaction standards, and satisfying all program regulatory requirements. Use call flows, reference materials, and program training to identify issues, apply problem-solving skills, and appropriately handle customer inquiries. Apply empathy, listening, and service techniques to defuse situations and avoid call escalation. Provide specific and unique program/schedule information accurately to customers. Efficiently communicate through chat and email to research and resolve enrollment/completion issues. Accurately input student data and process live credit card payments while maintaining PII and PCI compliance. Clearly and concisely document customer interactions with account notes in business systems. Respond to customer messages; place outbound calls to customers to answer general questions, complete registration, or process other routine transactions. Consistently promote self-service options and customer engagement to meet team goals. Proactively and swiftly communicate repetitive or widespread customer concerns to management for resolution. Promptly process returned mail-in business systems to reduce costs associated with outdated address data. Complete other duties as assigned. We're Looking for Someone with: High school diploma and at least 2 years of relevant customer service or call center experience. Strong customer service and team orientation. Data entry accuracy and integrity. Bilingual (English/Spanish/Portuguese) a must. Bachelor's degree preferred. Experience with Microsoft Office is a plus. Hourly rate - $19.50/hr This is a remote position. Reasons You'll Love it here: NSC cares about the safety, health, and overall well-being of our employees. We offer competitive benefits, resources, and tools to promote a work-life balance that supports employees during all phases of life. We offer the following: At least 20 PTO days accrued 1 st year and 11 paid holidays Flexible work arrangements Comprehensive medical, dental, vision, and life insurance plans Flex spending accounts for medical and dependent care 403(b) & Roth 403(b) with employer match up to 6% Reimbursable training Student loan pay-down Dress for your day Our hiring process is designed to give you the opportunity to shine at each step. It starts with an assessment where you really showcase your drive for the role. From there, candidates selected for the first interview will discuss their skills and how they fit with our team. If you're a match, the second interview takes a deeper dive into your background and how you can contribute to our goals. After that, we'll make our final decision and let you know the outcome. This is our usual process, and we're excited to get to know you along the way! NSC is an equal-opportunity employer.

With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. To perform difficult and complex technical public contact and record keeping work related to billings, taxes, fees, and services; processes transactions and independently resolves problems related to complaints and inquiries according to established City standards and procedures. This is the advanced-journey level class in the Customer Service series. The Customer Service Specialist class works under minimal supervision, and is considered the technical expert of the series having the knowledge and authority to handle issues beyond the first attempts of lower-level Customer Service staff. The Customer Service Specialist level may be assigned to lead lower-level Customer Service staff. This class is distinguished from the Customer Service Supervisor class in that the latter is the full supervisory class, responsible for a customer service unit, operation, or special program. This class is distinguished from the Customer Service Representative class in that the latter is the journey-level class in the series where incumbents work under immediate supervision. General supervision is provided by a Customer Service Supervisor or higher-level management staff. The Customer Service Specialist may provide lead direction as assigned.- Provide lead supervision of staff, and adjust work schedules and assignments as needed to ensure adequate coverage of telephone and public counter operations; assist supervisor in overseeing the completion of daily assignments and special projects. * Represent the City and the department to the public, callers, and visitors in a professional and effective manner over the telephone and at a public counter; answer and respond to a high volume of phone calls; follow general customer service policy and procedure. * Interact with customers to respond to complaints and inquiries; contact customers as needed regarding service accounts, fees, licenses, permits, and service level; assist staff in the resolution of complex and difficult customer service problems; transfer call, and/or direct callers to department/unit as requested. * Calculate and collect payments for various City services, and ensure all requirements are met; initiate billing; collect opening, current, and closing payments and fees; perform collection efforts on delinquent accounts for City services; complete refund request; and calculate and process claims on bankrupt and deceased creditors; interface with department staff as needed. * Research and retrieve information, and analyze accounts to reconcile errors and modify account transactions; review and interpret billing statements; authorize the removal of penalties and issuance of credits or refunds; and recommend extensions on delinquent accounts; correct service records and repair orders received from field crews. * Make change and issue receipts; pro-rate accounts for established, changed or stopped service; prepare documents for recording and transmitting fees received; maintain daily balances; input debit applications and cancellation information to customer accounts. * Perform a variety of general accounting duties, including accounts receivable, accounts payable and bank deposits; verify accuracy of checks, payment cards and bank deposits; locate, gather and compile information regarding payments received without payment cards to identify account to be credited; maintain petty cash, daily cash and daily revenue records; and submit daily records; and maintain files and records. * Perform specialized work involving independent judgment, including database maintenance and customer information billing system activities, as required; update databases to reflect relevant legal information; research and compile information and data for statistical and financial reports/charts from oral direction, rough draft, forms, copy, or notes; maintain a variety of statistical records; and check and tabulate statistical data; perform notary services. * Calculate required fees in accordance with established policies; calculate, issue and collect payments for various service accounts; ensure accuracy, and all other requirements are met; issue licenses and other business related citations * Prepare and enter a variety of detailed commands into a computer in order to set parameters for a variety of billing services and reports; produce account statements; prepare backup files for protection of a department database; and update official City maps and records as required. * Utilize various systems to locate information, retrieve, research and review; determine the status of accounts and conditions; create or make adjustments to service requests; route work requests, follow-up and monitor posting of labor and materials billing; operate 2-way radio or other telecommunication device. * Create or make adjustments on property/parcels; research and verify correct lot splits, lot mergers, and lot line adjustments; update accounts to provide accurate billing information; update systems and run reports of various computer systems; research and establish correct ownership, change ownership information and deed date; generate inspections; process service records and repair orders received from field crews. * Confer with management staff regarding division and/or unit operations, procedures and regulations; provide responsible operational support to technical staff, unit supervisor, and lower-level staff; may assist higher level staff with development and revision of procedures; interpret City codes and ordinances, policies, procedures and regulations. * Participate in the training of staff in various systems, procedures and operations; provide functional direction of lower-level personnel as assigned; participate in the evaluations of subordinate staff; attend meetings as directed. * Perform notary duties. * Provide exceptional customer service to those contacted in the course of work. * Other related duties may also be performed; not all duties listed are necessarily performed by each individual.Knowledge of: * English usage, spelling, grammar and punctuation. * Basic bookkeeping and record keeping methods. * Mathematical procedures and calculations, including percentages, calculations, and pro-rations. * Methods of researching and recording. * City codes and ordinances, policies, procedures, and regulations of assigned division/department. * Various rates and fees schedules. * Assessing maps, as assigned including geographic information system (GIS), parcel, subdivision, etc. * Methods and equipment used in processing payments. * Modern office methods, practices, procedures for billing purposes. * Computer operations, including computer software applications and other specialized business applications. * Principals of supervision and training. Skill in: * Computer keyboard, typewriter and 10-key calculator. * Working as part of a team. * Phone skills and diplomacy. * Computer and Internet searches. Ability to: * Exercise tact, judgment and patience in dealing with the public, staff and client departments. * Utilize specialized computer business applications and systems for account and billing purposes. * Analyze, read, and prepare schedules, maps, permits, reports, and statements regarding municipal operations. * Analyze and prepare schedules, reports and statements regarding municipal operations. * Interpret and apply City regulations and procedures as applicable to billing, fees and collections. * Work independently with minimal supervision. * Work any shift, including weekends and holidays is mandatory for some assignments. * Perform specialized technical work involving independent judgment. * Type at a speed of not less than 35 net words per minute. * Perform mathematic calculations. * Communicate clearly and concisely, both orally and in writing. * Establish and maintain effective working relationships with those contacted in the course of work. * Perform concurrently multiple complex customer service related duties. EXPERIENCE AND EDUCATION Any combination of experience and education that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two (2) years of progressively responsible journey-level experience performing customer service work responding to customer complaints and inquiries in a public service operation. Education: Equivalent to the completion of the twelfth grade. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline; * Employment applications must be submitted online; paper applications will not be accepted. * Employment applications will be considered incomplete and will be disqualified: * If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). * If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. * Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. * Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. * If you're requesting Veteran's credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran's credit can be found in the Civil Service Board rules under rule 4.9C. * Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam: (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: * Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. * A resume will not substitute for the information required in the T&E questions. 3. Eligibility: Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate's eligibility expires one year from the date of notification of a passing score for the Customer Service Specialist examination. 4. Screening Committee: (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: * Please visit **************************************************** for a comprehensive, step-by-step guide to the application process. * For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at **************. * Visit the City of Sacramento Human Resources Department website at *********************************************** * Send an email to *******************************; or * Call the Human Resources Department at **************

Document all contacts made via telephone, email, fax, and instant message, for issues related to the processing of insurance business or member benefits. Calls are recorded and monitored to spot trends so that service can be improved. Responsible for research, review, and follow-up on all contacts to ensure that service levels are being met and policies and procedures are being followed. All calls are tracked until resolved and statistics are used to identify areas of service improvement. Recognize and diagnose issues and authorize billing adjustments for fees, installments, etc. Responsible for changes to due dates and pay plans/pay methods requested by agents/ members. Actively engage in cross-training activities to answer as many incoming calls/inquires with a minimum number of transfers. Use of independent judgment to determine when appropriate to transfer or escalate calls outside the call center or to management. Gather data to capture demographic information about Georgia Farm Bureau Members to maintain accurate contact information. Process limited policy changes for existing members (ex: add/delete vehicles, add/delete lienholders/mortgagees, etc.). Maintain security of confidential data including but not limited to personal and private information, credit card information, routing numbers, account numbers, etc. Maintain an active Agent's license in P&C and fulfill continuing education requirements Required to work remotely in the event of a business disruption as outlined in the Business Continuity Plan OTHER RESPONSIBILITIES/REQUIREMENTS Ability to function in a fast-paced call center environment where multi-tasking is a necessity Must be knowledgeable of all Membership processes Guidelines Billing Returned mail/returned checks Transfers EFT processing Imaging membership documents Maintain a working knowledge of all Member Benefit programs Keep current on application software used to support all aspects of Membership and Insurance operations Knowledgeable of business processes and procedures related to insurance - issuance and processing Underwriting Guides Accounting processes PHS processes Imaging workflow County Office procedures Process membership and premium payments over the phone Provide support for online services available through gfb.org and gfbinsurance.com including member access and online payments Backup for the Switchboard Operator and the Member Services Processing Clerk Assist with training other Specialists Interaction with employees, members and outside entities is required daily to assist with problem reporting and resolution regarding policy information, membership and member benefits Being a team-player committed to providing excellent service is also required QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS: College degree or High School Diploma or equivalent and 2 years' experience at GFB or industry equivalent required; 1 years' work experience in a customer service position required; prior call center experience preferred; Accounting experience a plus; working knowledge of standard PC application software (MS Office Suite) required; knowledge of policy processing preferred; strong problem solving skills required; excellent interpersonal skills; excellent verbal and written communication skills required; must be a self-starter with a strong attention to detail; active participation in continuing education; Insurance designation preferred; license in P&C required or must obtain P&C Agent license within 90 days. SUPERVISORY RESPONSIBILITIES: None PHYSICAL DEMANDS/WORK ENVIRONMENT: The employee is regularly required to sit, use hands and fingers to type, as well as talk and hear. The employee is frequently required to reach with hands and arms and occasionally required to stand, stoop, and walk. The employee must be able to regularly move and lift up to 15 pounds. Specific vision requirements include close vision and the ability to adjust focus. EOE M/F/D/V AA #LI-Onsite

Court Name/Organization Michigan Western Probation and Pretrial Services Overview of the Position U. S. Probation/Pretrial Services Officers serve in a judiciary law enforcement capacity and assist in the fair administration of justice. Incumbents promote community safety, gather information, conduct investigations, interact with collateral agencies, prepare reports, present recommendations to the court, and supervise and monitor persons under federal supervision. This vacancy is open for the Western District of Michigan. The Western District of Michigan is headquartered in Grand Rapids, MI, with branch offices in Kalamazoo, Lansing, and Marquette, MI. Priority consideration will be given to those applicants received by Dec. 31, 2025. Location Grand Rapids, Lansing, Kalamazoo, Marquette, MI Opening and Closing Dates 11/26/2025 - Open Until Filled Appointment Type Permanent Classification Level/Grade CL 25, CL 27, CL 28 Salary $48,890 - $127,082 Link to Court Careers Information ************ miwp. uscourts. gov/employment Announcement Number 25-05 Link to Job Announcement

Job Description Department: Veteran Services Job Status: Full-Time Rate of Pay: $22.71 - 31.04 based on experience JOB SUMMARY: Counsels, advises, and assists veterans and their dependents in obtaining benefits provided for them by County, State, and Federal Law. Acts as an advocate and case manager for veterans in need of such services. Assists the director of the office as needed to advocate, educate and grow the programs for Veterans in Van Buren County. This position reports to the Veterans' Services Director. ABILITIES, KNOWLEDGE, AND SKILLS: Must possess impeccable Customer Service Experience Must possess a thorough knowledge of state and federal laws and regulations governing the provision of veterans' services. Exceptional planning, prioritization and organizational skills accompanied by strong attention to detail. Skilled in preparing and writing reports and presentations. Strong planning, prioritization and organizational skills accompanied by strong attention to detail. Skilled in preparing reports and presentations. Ability to deliver excellent oral and written communication skills in a manner appropriate to the audience. Exceptional interpersonal and problem-solving skills. Proficient with Adobe, MS Word, PowerPoint, Excel, and Outlook. Ability to complete work online, in the field or in a remote environment. Skill in managing a budget. Work independently and with and team. Excellent customer service skills. PRINCIPLE DUTIES AND RESPONSIBILITIES: The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Conducts interviews of Veterans and/or their dependents and widows and advises them of their rights under County, State and Federal law. Provides referrals to other agencies to help meet the needs of the clients that cannot be met by the available benefits. Monitors progress of such referrals to ensure services are coordinated and received. Provides assistance and/or files claims for Veterans' benefits. Specifically, VA Health Care, Compensation Claims, Appeals, Aid and Attendance Claims, Care Giver Claims, Dependency and Indemnity Compensation Claims, Burial Services and Pensions. Monitors all claims filed to assure compliance with all State and Federal law. Provides assistance to Veterans and dependents in the preparation and follow-up of applications for State and Federal benefits. Research medical conditions and obtain necessary medical records from physicians to support claims. Obtain necessary financial information and corroborating information as needed. Contact and assist survivors of a deceased veteran in obtaining death information. Apply for benefits such as burial in a national cemetery, burial allowances, government grave marker, government life insurance proceeds and survivor benefits. Advise and assist veterans on all phases of government life insurance. Assist a veteran, or the eligible survivor of a veteran, in obtaining Veterans' Administration home loan benefits. Ensure timelines are met to expedite benefit claims. Assist veterans/dependents in appealing denied claims. Establishes and maintains confidential client files. Develops and maintains professional relationships with local agencies serving Veterans including: Veterans Administration, Senior and Disabled Services, Adult and Family Services, Michigan Department of Veterans Affairs and others service organizations. Maintains current Veterans publications such as Federal, State and County information and instructions and resource material on V.A. Medical Centers, outpatient clinics and their programs. Coordinates with Van Buren County Transit Veterans' transportation program to provide services as needed. Composes correspondence and reports regarding inquiries on other Veterans related matters. Assists with grant submissions and reporting requirements. Orders supplies and services for the Veterans' Services Office. Executes an outreach program to provide services to Veterans and their dependents particularly in senior living/adult care facilities in Van Buren County. Assist in Management of Emotional Support Animal Program. Assist in the management and execution of the Van Buren County Horticulture Program. Assist in the Execution of the Veterans Standdown in the Fall. QUALIFICATIONS / EXPERIENCE: Associates Degree and one to three years of experience in a related field; or an equivalent combination of education and experience in veterans' services, human relations, social service fields or business. Must have a valid driver's license. Service in the Armed Forces of the United States, with a discharge under honorable conditions is preferred. Veterans' Services Officers must complete the National Association of County Veterans' Service Officer training and Department of Veterans' Services certification process within one (1) year of their initial hire date and continuing Education Units (CEU's) every year thereafter. OTHER REQUIREMENTS: Must be willing to travel as needed. Employment is dependent on background check, criminal history, and drug screen. Applicant must complete County application form. SUPERVISORY RESPONSIBILITIES: Direct Reports: None Delegation of Work: Not applicable Supervision Given: Not applicable Reports To: This position reports to the Veterans' Services Director WORK LOCATION AND PHYSICAL DEMANDS: The primary work location is in an office environment. Work may also be done in the community or remotely. Position is physically comfortable; individual has discretion about sitting (80%), walking (10%), and standing, etc. Occasional lifting, pushing, climbing, and pulling may be required of around twenty-five pounds. Occasional evening and/or weekend work may be required. Send Applications To: Van Buren County Administration Building 219 E. Paw Paw Street, Suite 302 Paw Paw, MI 49079 Applications are available from Human Resources Division Phone: ************** Website: ****************************************** Or apply online through our Career Portal! Van Buren County Government is An Equal Opportunity Employer Powered by JazzHR mAwJubZLr0

Department: Veteran Services Job Status: Full-Time Rate of Pay: $22.71 - 31.04 based on experience JOB SUMMARY: Counsels, advises, and assists veterans and their dependents in obtaining benefits provided for them by County, State, and Federal Law. Acts as an advocate and case manager for veterans in need of such services. Assists the director of the office as needed to advocate, educate and grow the programs for Veterans in Van Buren County. This position reports to the Veterans' Services Director. ABILITIES, KNOWLEDGE, AND SKILLS: Must possess impeccable Customer Service Experience Must possess a thorough knowledge of state and federal laws and regulations governing the provision of veterans' services. Exceptional planning, prioritization and organizational skills accompanied by strong attention to detail. Skilled in preparing and writing reports and presentations. Strong planning, prioritization and organizational skills accompanied by strong attention to detail. Skilled in preparing reports and presentations. Ability to deliver excellent oral and written communication skills in a manner appropriate to the audience. Exceptional interpersonal and problem-solving skills. Proficient with Adobe, MS Word, PowerPoint, Excel, and Outlook. Ability to complete work online, in the field or in a remote environment. Skill in managing a budget. Work independently and with and team. Excellent customer service skills. PRINCIPLE DUTIES AND RESPONSIBILITIES: The following duties are normal for this position. These are not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Conducts interviews of Veterans and/or their dependents and widows and advises them of their rights under County, State and Federal law. Provides referrals to other agencies to help meet the needs of the clients that cannot be met by the available benefits. Monitors progress of such referrals to ensure services are coordinated and received. Provides assistance and/or files claims for Veterans' benefits. Specifically, VA Health Care, Compensation Claims, Appeals, Aid and Attendance Claims, Care Giver Claims, Dependency and Indemnity Compensation Claims, Burial Services and Pensions. Monitors all claims filed to assure compliance with all State and Federal law. Provides assistance to Veterans and dependents in the preparation and follow-up of applications for State and Federal benefits. Research medical conditions and obtain necessary medical records from physicians to support claims. Obtain necessary financial information and corroborating information as needed. Contact and assist survivors of a deceased veteran in obtaining death information. Apply for benefits such as burial in a national cemetery, burial allowances, government grave marker, government life insurance proceeds and survivor benefits. Advise and assist veterans on all phases of government life insurance. Assist a veteran, or the eligible survivor of a veteran, in obtaining Veterans' Administration home loan benefits. Ensure timelines are met to expedite benefit claims. Assist veterans/dependents in appealing denied claims. Establishes and maintains confidential client files. Develops and maintains professional relationships with local agencies serving Veterans including: Veterans Administration, Senior and Disabled Services, Adult and Family Services, Michigan Department of Veterans Affairs and others service organizations. Maintains current Veterans publications such as Federal, State and County information and instructions and resource material on V.A. Medical Centers, outpatient clinics and their programs. Coordinates with Van Buren County Transit Veterans' transportation program to provide services as needed. Composes correspondence and reports regarding inquiries on other Veterans related matters. Assists with grant submissions and reporting requirements. Orders supplies and services for the Veterans' Services Office. Executes an outreach program to provide services to Veterans and their dependents particularly in senior living/adult care facilities in Van Buren County. Assist in Management of Emotional Support Animal Program. Assist in the management and execution of the Van Buren County Horticulture Program. Assist in the Execution of the Veterans Standdown in the Fall. QUALIFICATIONS / EXPERIENCE: Associates Degree and one to three years of experience in a related field; or an equivalent combination of education and experience in veterans' services, human relations, social service fields or business. Must have a valid driver's license. Service in the Armed Forces of the United States, with a discharge under honorable conditions is preferred. Veterans' Services Officers must complete the National Association of County Veterans' Service Officer training and Department of Veterans' Services certification process within one (1) year of their initial hire date and continuing Education Units (CEU's) every year thereafter. OTHER REQUIREMENTS: Must be willing to travel as needed. Employment is dependent on background check, criminal history, and drug screen. Applicant must complete County application form. SUPERVISORY RESPONSIBILITIES: Direct Reports: None Delegation of Work: Not applicable Supervision Given: Not applicable Reports To: This position reports to the Veterans' Services Director WORK LOCATION AND PHYSICAL DEMANDS: The primary work location is in an office environment. Work may also be done in the community or remotely. Position is physically comfortable; individual has discretion about sitting (80%), walking (10%), and standing, etc. Occasional lifting, pushing, climbing, and pulling may be required of around twenty-five pounds. Occasional evening and/or weekend work may be required. Send Applications To: Van Buren County Administration Building 219 E. Paw Paw Street, Suite 302 Paw Paw, MI 49079 Applications are available from Human Resources Division Phone: ************** Website: ****************************************** Or apply online through our Career Portal! Van Buren County Government is An Equal Opportunity Employer

This role is focused on driving customer-centric improvements and optimizing service delivery within the Customer Success Team. Using data to understand customer behavior, the Specialist II, Customer Success will identify trends and improve customer satisfaction and retention by providing data-driven insights, creating reports, and collaborating with other departments such as Operations, Sales, and Marketing. It will also support strategic projects aimed at improving the customer experience by gathering and analyzing business requirements, identifying opportunities for improvement, and designing solutions that meet business needs. Key responsibilities include data analysis, KPI tracking, reporting, and leveraging customer success platforms. Essential skills include strong data analysis capabilities, knowledge of key performance indicators (KPIs), and excellent communication and process design abilities. Responsibilities Design Strategic Solutions Assess Customer Success business requirements and develop software solutions; working collaboratively with business and IT stakeholders for effective, on-time execution. Examples include improving NPS Survey program, re-designing phone routing and auto attendant systems, implementing contact center software, etc. Data Analysis & Reporting Support data driven decision making across the organization by gathering, reviewing, analyzing and reporting on customer success data including case management KPIs, NPS and customer inquiry trends. Develop and maintain Qualtrics and PowerBI dashboards. Process Improvement Work with the Coordinator role to review existing processes, assessing opportunities for improvement. Implement process changes to positively impact customer success metrics. Other duties: Provide operational support to the Customer Success Representative team as needed. Contribute to vendor renewal processes and explore relevant CS tools and platforms, working collaboratively with all relevant stakeholders #LI-SV1 Qualifications Education: Bachelor's Degree in Business, Marketing, Communications or a related field Experience: 5-7+ years CRM Software: Historyof using CRM software to manage customer service tickets/phone inquiries; familiarity with customer contact center software Survey Software: Experience working with survey software (e.g. Qualtrics) including automated survey distributions, dashboard development, etc. Business Analysis: Ability to gather requirements, analyze processes, and translate business needs into technical solutions Data Analytics and Reporting: Proficiency in data analysis and the ability to create insightful reports and dashboards. Communication & Interpersonal Skills: Excellent written and verbal communication skills to effectively liaise with various stakeholders (IT, divisional team members, etc) Additional Skills: Wish List Experience with development of client feedback survey programs (e.g. NPS/CSAT), including statistical analysis Familiarity with Salesforce, PowerBI Experience with CRM platform configuration (e.g. automations, workflows, etc)

    Mammoth Tech provides versatile and tech-savvy contact center and debt collections services for the world's largest brands. Some of our clients have included a Top-10 Global Restaurant Company, a Top-15 U.S. Healthcare System, and goverment contracts. We specialize in many business process outsourcing efforts such as contact center work, IT as a Service, and debt collections. We are a fast-paced, quickly growing company with a coast-to-coast presence, looking to expand multi-fold over the next few years. POSITION SCOPE :    The position of Customer Service Rep provides support for the business processes of the company. The primary responsibility of this position is providing excellent customer service to our customers and clients. This position is directed towards outstanding Customer Service Representatives who want to be part of a team of top performers empowered to provide the best customer service experience possible. The position is a challenging job in a fast paced, performance-oriented environment. The most important attributes for this position are the employee's character, intelligence, communication ability and personal motivation. A Customer Service Representative must use sound judgment in the execution of their duties, possess an engaging communication style and maintain a competitive, self-motivated demeanor.      DUTIES & RESPONSIBILITIES :    The Customer Service Representative will be responsible for performing their tasks in a productive and effective manner.     Responsible for communicating with customers via inbound phone calls. Additional communication lines may include email, live chat, or other means as needed. Ability to exceed a daily quota consisting of inbound / outbound phone calls, emails, and live chats. Record detailed notes of customer communication. Maintain real-time communication by keeping the inventory volume current Create life-long customers by responding to their inquiry in a way that is creative, personal, comprehensive, unique, and consistent to demonstrate the customer's value. Maintaining the high standards of professionalism and customer service expected by our clients by demonstrating efficient and courteous responses in a timely and friendly manner. De-escalate situations involving dissatisfied customers Record and document customer interaction. Input necessary data and keep records to identify trends for escalation Collaborate with other Customer Service Representatives, Supervisors, and Managers to provide the best experience possible. Operate in a remote work environment by utilizing proficient computer skills and technical knowledge Adapt to a fast paced and ever changing work environment. Willing to work a customer service schedule, based on high volume days and times in the restaurant / hospitality industry Maintain consistent and undivided attention to assigned responsibilities Other duties as assigned.    REQUIRED SKILLS/ABILITIES :     Clear and articulate telephone voice without major background noise or distractions Ability to plan, prioritize and organize workloads.   Self-motivation with strong communication skills; excellent decision-making skills; ability to learn quickly.   Must be a reliable individual able to provide consistently excellent work performance.   Experience with a multi-line phone system.   Computer Skills: Microsoft Office, various cloud-based platforms such as Salesforce, data entry, and word processing Upbeat and positive attitude Ability to maintain the reputation of Mammoth Tech and any assigned clients Ability to adapt to change in a rapidly expanding dynamic organization.   QUALIFICATION / EDUCATION AND EXPERIENCES :   Independent self-starter with excellent time management skills.  Strong customer service skills (1-3 years' experience in a customer service capacity)   High School diploma or GED required Must be at least 18 years of age Must have your own computer or laptop with a keyboard and a mouse (IPAD, chromebooks, and mobile devices are NOT allowed) This position is weekends only with a start time of 2 PM or 5PM EST.   PHYSICAL REQUIREMENTS :   Prolonged periods sitting at a desk and working on a computer and telephone.  Must be able to lift up to 15 pounds at times.     Mammoth Tech provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.     This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.     Mammoth Tech is an Affirmative Action/ Equal Opportunity Employer.    

Pay Rate Information: This position is represented by the PSS union and the starting pay is $18.73 per hour ($38,958.40 annually). You can reference the PSS collective bargaining agreement here: PSS Collective Bargaining Agreement Benefits offered for this opportunity can be found here: PSS Benefit Summary * Upon successful completion of the police academy, these benefits will change per the AAPOA collective bargaining agreement. The Ann Arbor Police Department is a full-service department with many services and divisions. These include a detective section, traffic services unit, K9, motorcycle and bicycle patrols, as well as a community engagement unit that includes many programs and opportunities to volunteer and get involved. There are also additional opportunities to join the Metro SWAT team, Crisis Negotiation Team, Metro Underwater Search and Rescue Team, or numerous training cadres. The Ann Arbor Police Department is committed to a community-oriented policing philosophy and strives for a high level of community engagement. We embrace the values of continual learning, working collaboratively with the community and city, recognizing our successes, and being a team, while prioritizing impartiality and fairness in all circumstances. The Vision of the Ann Arbor Police Department is to be a national model for earning trust within the community, safeguarding life, and promoting public safety through community policing. Description: The purpose of this position is to hire PSS Cadets on a limited time basis, with the intention that they will attend a police academy and become Ann Arbor Police Officers upon successful completion of the academy. The PSS Cadet position gives applicants a great insight into what working for the Ann Arbor Police Department is like, prior to becoming an Ann Arbor Police Officer. The PSS Cadet Program is for non-licensed (pre-academy) applicants. The person who is selected for this position will have an evaluation period for a maximum of 12 months. During this time the PSS Cadet will work the Police front desk and be responsible for interacting with the public, conduct preliminary investigations for reports, complete traffic crash reports, administer preliminary breath test, fingerprint and photograph arrestees/defendants for court. Upon the successful completion of the assimilation period the PSS Cadet will attend a regional police academy. The City will cover the cost for the academy tuition and all associated academy related costs, excluding room/board and food. Upon successful completion of this academy, the PSS Cadet will be hired into an entry-level police officer position and must successfully complete the Ann Arbor Police Department's field training officer program. Minimum Qualifications: Must be a U.S. Citizen Must have a valid Driver's License If hired, candidate must be 21 years or older at the start of the FTO program (10 months from date of hire) 45 credit hours from an accredited college Why you should apply now The Ann Arbor Police Department is expecting a high number of retirements in the next few years and new Officers will have opportunity to quickly advance in rank and into specialized positions. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Positions in this class typically require: driving, reaching, standing, walking, pushing, pulling, lifting, grasping, talking, hearing, seeing and repetitive motions. Per the licensing requirements of the position, employees must meet all of the physical requirements of the police officer position and successfully pass the MCOLES Pre-Enrollment Physical Fitness Test 60 days prior to starting the academy. In addition to the above physical requirements, the position will also require: climbing, running, balancing, stooping, kneeling, crouching, and jumping. Move and lift light objects less than 20 pounds such as mail, files and supplies. Operating office equipment requiring continuous or repetitive hand/arm movements. The ability to remain in a sitting position for extended periods of time. Sedentary Work: Exerting up to 20 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. The physical demands described here are representative of those that may be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Company Overview: The City of Auburn Hills is a distinguished leader in southeast Michigan, known not only for its high-technology parks but also for having world-renowned retail, entertainment, and manufacturing. Home to more than 26,000 residents, it also serves as Michigan's global business address, with international corporations from 32 countries, including many world and North American headquarters. Auburn Hills' residents enjoy the amenities of city and suburban living with parks, a revitalized downtown district, and a welcoming city complex with a library and community center. Additionally, the city has four colleges and universities, and Great Lakes Crossing Outlets, one of the state's largest destination shopping centers, providing a variety of cultural, social and educational opportunities to residents, workers, and visitors. At Auburn Hills, we value attentive service, diversity, excellence, fiscal responsibility, humility, and safety. Our mission is to be stewards for the community through a connected, transparent and efficient government in hopes that we can cultivate the heart of a small town that operates with the excellence of a world class city. General Purpose: The Downtown Engagement Specialist will engage in high level projects focused on the growth and promotion of Downtown Auburn Hills. Special emphasis shall be placed on coordinating and conducting special events. Preferred Qualifications: (A) Graduation from a college or university is not required, but some college coursework is desirable in communications, business management, marketing or a related field, and (B) Two (2) years of related experience; or (C) Any equivalent combination of education and progressively responsible experience. Pay Rate: $21 per hour, 24 hours per week SPEICAL REQUIREMENTS Flexible hours Monday - Friday, some weekends and evenings required. Schedule will vary based upon the calendar of events. Ability to generate excitement around the downtown and its events and activities and to promote continuous success. Questions regarding the position should be referred to the Human Resources Department by email at ******************************. In an effort to improve the overall health of our workforce, the City of Auburn Hills adopted a policy against hiring tobacco users. All applicants are subject to a nicotine test in the final step of the hiring process. Those who test positive for nicotine from tobacco use may reapply for employment after six months. The City of Auburn Hills is an Equal Opportunity Employer (EOE).

Starting Pay: $25.2496 Hourly ($52,519) Step A: $25.8921 Hourly ($53,856) Step B: $26.5856 Hourly ($55,298) Step C: $27.3115 Hourly ($56,808) Step D: $28.1308 Hourly ($58,512) MINIMUM QUALIFICATIONS: Two (2) years' experience as a Public Engagement Specialist; -OR- Two (2) years' experience working in a courtroom as a court clerk -AND- the ability to type 30 net w.p.m.; JOB SUMMARY: Performs a variety of responsible tasks in the Legal Records Division of the Circuit Court, including court records maintenance consistent with applicable standards; may be required to provide courtroom support if so directed; work is performed under the general supervision of the Operations and Public Engagement Manager, may also work under the general supervision of the Records and Systems Manager, if so directed; performs related duties as required. STATEMENT OF TASKS: Assists in the selection and swearing in of jurors and maintains required information; May be required to officially record all verdicts, motions, sentences and other court proceedings; May be required to work at the point of public access, assisting court users; May be required to answer both case specific and general questions; Prepares case files to be reviewed by a Judge; Organizes, files, scans and indexes case information; Responds to correspondence relative to copies of requested files; Maintains court files in compliance with case management standards; Utilizes computers for data input, data retrieval and word processing. Please see the attached job description for more details.

Job Details Entry Taylor Police Department - MI Full Time High School $17.42 - $28.55 Hourly AnyDescription Essential Job Functions/Public Service Officer: Communicate effectively over law-enforcement radio channels while initiating and responding to radio communications, often under adverse conditions. Communicate verbally and effectively by listening to people and by giving information, directions and commands. Conduct visual and audio monitoring of jail for extended periods of time. Gather information in criminal investigations by interviewing and obtaining the statements of victims, witnesses, suspects and confidential informants. Manage interpersonal conflicts to maintain order. Operate an emergency vehicle during both the day and night, while exercising due care and caution in congested traffic and in unsafe road conditions and environmental conditions such as fog, smoke, rain, ice and snow. Perform law-enforcement functions while working rotating shifts and unanticipated overtime. Perform tasks that require lifting, carrying or dragging people or heavy objects while performing limited law-enforcement functions. Perform searches of persons that involve touching and feeling to detect potential weapons and contraband. Prepare investigative and other reports, including sketches, using appropriate grammar, symbols and mathematical computations. Read and comprehend rules, regulations, policies, procedures and the law for purposes of ensuring appropriate PSO behavior/response and performing activities involving the public. Subdue resisting subjects using hands and feet while employing defensive tactics maneuvers of approved nonlethal weapons. Public Service Officer - Job Description: Dispatch and Teletype System/Law Enforcement Information Network (L.E.I.N.) This is a two-person operation. These work stations are generally manned by a Corporal with a police Cadet assisting. They monitor a four-channel radio system and the business-alarm panel, receive calls from the desk officers, dispatch police units and log the calls/incidents in the complaint log and radio log. They provide ambulance and wrecker calls upon request from field units. They make L.E.I.N. checks for patrol units, enter and cancel "wanted" persons, vehicles and warrants as well as check stolen or recovered property through the system. They sometimes must answer telephone calls from citizens because of an overload on desk officers. Switchboard/Complaint Desk This work station is generally manned by one or more employees, depending on demands or calls coming into the desk. There are times when the duty Lieutenant must delay his other responsibilities to answer telephone calls at the desk. The police PSO assigned to the desk could write complaints at the desk and on very limited basis over the telephone, during peak periods. Complaint copies must also be separated for the various bureaus as directed. Jail Intake / Prisoner Monitoring Much of a Public Service Officer's time will be taken up in the detention area and caring for prisoners. The booking, printing, mugging, receipt of property and paperwork involved in the intake will be assigned to one of the Public Service Officers from desk/dispatch area. The PSO will be required to maintain inventory of prisoner meals, feed prisoners (a one-hour task for each meal) and see that the cells are properly cleaned. He will make prisoner inspection every hour as required by the department of Corrections. On weekends and holidays he/she is expected to clean lobby, desk and dispatch section. A PSO has many other miscellaneous duties, including fingerprinting for citizenship papers and employment clearances. Detective Bureau (D.B.) Periodically, a Public Service Officer may be assigned to the Detective Bureau to assist in the following: File complaints, fingerprint cards, post clearance slips on crimes or post D.B. teletypes. Work on D.B. crime status charts or graphs. Photograph and print indexing. Cross check file for intelligence data. Qualifications Citizen in the United States of America Age at least 18 years of age High School graduate or equivalent (G. E. D.) A valid Michigan Motor Vehicle Operator's or Chauffeur's License Good moral character - traffic and criminal records will be examined Must pass pre-employment process which includes background investigation, psychological exam, and physical. Physically and mentally able, with or without reasonable accommodation, to perform all of the established duties and responsibilities related to the position Ability to successfully complete the basic training curriculum as determined by the Taylor Police department Your application will be reviewed to determine if you meet the minimum qualifications. Candidates who meet the minimum qualifications will be contacted regarding the next steps in the application process. Thank you for your interest in the City of Taylor. The City of Taylor is an equal opportunity employer and complies with all laws prohibiting discrimination on the basis of such factors as race, color, age, sex, national origin, religion, citizenship, handicap, height, weight and marital status. Under the State Persons With Disabilities Act and the Federal Americans With Disabilities Act, an employer has a legal obligation to accommodate an employee's or job applicant's disability unless the accommodation would impose an undue hardship on the employer. A person with a disability may allege a violation against an employer regarding a failure to accommodate his or her condition under Michigan law only if the person notifies the employer in writing of the need for accommodation within 182 days after the date the person knew or reasonably should have known that an accommodation was needed.

It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the Guard, it's your duty to provide the sustenance your fellow Soldiers need to put their best foot forward and protect the nation. In this role, you will take care of all dietary and nutritional needs of fellow Soldiers, ensuring their ability to face the challenges before them. You'll learn how to plan and prep menus, how to prepare and serve food, and how to ensure food safety and facility sanitation, whether you're feeding 25 Soldiers or 2,500, in the field or in a fixed facility. Job Duties * Bake, fry, braise, boil, simmer, steam and sauté as prescribed by Army recipes * Operate, maintain and clean field kitchen equipment * Perform preventive maintenance on garrison and field kitchen equipment Some of the Skills You'll Learn * Standard and dietetic menus and recipes * Food and supply ordering * Storage of meats, poultry and other perishable items Helpful Skills * Interest in cooking, home economics, health, mathematics, accounting and chemistry Through your training, you will develop the skills and experience to enjoy a civilian career in restaurants or organizations that have their own dining facilities. Depending on which specialty you pursue, you'll be able to pursue a career as a cook, chef, meat cutter, butcher, or baker. Earn While You Learn Get paid to learn! Join the Army National Guard and you will learn valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Food Service Specialist job training requires 10 weeks of Basic Training, where you'll learn fundamental Soldiering skills, and nine weeks of Advanced Individual Training (AIT). Part of this time is spent in the classroom and part in the field.

It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the Guard, it's your duty to provide the sustenance your fellow Soldiers need to put their best foot forward and protect the nation. In this role, you will take care of all dietary and nutritional needs of fellow Soldiers, ensuring their ability to face the challenges before them. You'll learn how to plan and prep menus, how to prepare and serve food, and how to ensure food safety and facility sanitation, whether you're feeding 25 Soldiers or 2,500, in the field or in a fixed facility. Job Duties * Bake, fry, braise, boil, simmer, steam and sauté as prescribed by Army recipes * Operate, maintain and clean field kitchen equipment * Perform preventive maintenance on garrison and field kitchen equipment Some of the Skills You'll Learn * Standard and dietetic menus and recipes * Food and supply ordering * Storage of meats, poultry and other perishable items Helpful Skills * Interest in cooking, home economics, health, mathematics, accounting and chemistry Through your training, you will develop the skills and experience to enjoy a civilian career in restaurants or organizations that have their own dining facilities. Depending on which specialty you pursue, you'll be able to pursue a career as a cook, chef, meat cutter, butcher, or baker. Earn While You Learn Get paid to learn! Join the Army National Guard and you will learn valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Food Service Specialist job training requires 10 weeks of Basic Training, where you'll learn fundamental Soldiering skills, and nine weeks of Advanced Individual Training (AIT). Part of this time is spent in the classroom and part in the field.

It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the Guard, it's your duty to provide the sustenance your fellow Soldiers need to put their best foot forward and protect the nation. In this role, you will take care of all dietary and nutritional needs of fellow Soldiers, ensuring their ability to face the challenges before them. You'll learn how to plan and prep menus, how to prepare and serve food, and how to ensure food safety and facility sanitation, whether you're feeding 25 Soldiers or 2,500, in the field or in a fixed facility. Job Duties * Bake, fry, braise, boil, simmer, steam and sauté as prescribed by Army recipes * Operate, maintain and clean field kitchen equipment * Perform preventive maintenance on garrison and field kitchen equipment Some of the Skills You'll Learn * Standard and dietetic menus and recipes * Food and supply ordering * Storage of meats, poultry and other perishable items Helpful Skills * Interest in cooking, home economics, health, mathematics, accounting and chemistry Through your training, you will develop the skills and experience to enjoy a civilian career in restaurants or organizations that have their own dining facilities. Depending on which specialty you pursue, you'll be able to pursue a career as a cook, chef, meat cutter, butcher, or baker. Earn While You Learn Get paid to learn! Join the Army National Guard and you will learn valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Food Service Specialist job training requires 10 weeks of Basic Training, where you'll learn fundamental Soldiering skills, and nine weeks of Advanced Individual Training (AIT). Part of this time is spent in the classroom and part in the field.

It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the Guard, it's your duty to provide the sustenance your fellow Soldiers need to put their best foot forward and protect the nation. In this role, you will take care of all dietary and nutritional needs of fellow Soldiers, ensuring their ability to face the challenges before them. You'll learn how to plan and prep menus, how to prepare and serve food, and how to ensure food safety and facility sanitation, whether you're feeding 25 Soldiers or 2,500, in the field or in a fixed facility. Job Duties * Bake, fry, braise, boil, simmer, steam and sauté as prescribed by Army recipes * Operate, maintain and clean field kitchen equipment * Perform preventive maintenance on garrison and field kitchen equipment Some of the Skills You'll Learn * Standard and dietetic menus and recipes * Food and supply ordering * Storage of meats, poultry and other perishable items Helpful Skills * Interest in cooking, home economics, health, mathematics, accounting and chemistry Through your training, you will develop the skills and experience to enjoy a civilian career in restaurants or organizations that have their own dining facilities. Depending on which specialty you pursue, you'll be able to pursue a career as a cook, chef, meat cutter, butcher, or baker. Earn While You Learn Get paid to learn! Join the Army National Guard and you will learn valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Food Service Specialist job training requires 10 weeks of Basic Training, where you'll learn fundamental Soldiering skills, and nine weeks of Advanced Individual Training (AIT). Part of this time is spent in the classroom and part in the field.

It takes energy to keep the Army National Guard marching on, and that's where you take the lead. As a Food Service Specialist for the Guard, it's your duty to provide the sustenance your fellow Soldiers need to put their best foot forward and protect the nation. In this role, you will take care of all dietary and nutritional needs of fellow Soldiers, ensuring their ability to face the challenges before them. You'll learn how to plan and prep menus, how to prepare and serve food, and how to ensure food safety and facility sanitation, whether you're feeding 25 Soldiers or 2,500, in the field or in a fixed facility. Job Duties * Bake, fry, braise, boil, simmer, steam and sauté as prescribed by Army recipes * Operate, maintain and clean field kitchen equipment * Perform preventive maintenance on garrison and field kitchen equipment Some of the Skills You'll Learn * Standard and dietetic menus and recipes * Food and supply ordering * Storage of meats, poultry and other perishable items Helpful Skills * Interest in cooking, home economics, health, mathematics, accounting and chemistry Through your training, you will develop the skills and experience to enjoy a civilian career in restaurants or organizations that have their own dining facilities. Depending on which specialty you pursue, you'll be able to pursue a career as a cook, chef, meat cutter, butcher, or baker. Earn While You Learn Get paid to learn! Join the Army National Guard and you will learn valuable job skills while earning a regular paycheck and qualifying for tuition assistance. Food Service Specialist job training requires 10 weeks of Basic Training, where you'll learn fundamental Soldiering skills, and nine weeks of Advanced Individual Training (AIT). Part of this time is spent in the classroom and part in the field.