Job Description
Licensed Insurance Customer Service State Farm (Dallas, TX)
Dallas State Farm Agent is hiring a Licensed Customer Service Representative.
? Active TX Property & Casualty license required ? Life & Health license required
Duties:
Customer service, policy changes, billing questions, coverage support & follow-ups.
What you get:
Salary + Bonus
Paid Time Off
Growth & advancement
Stable State Farm agency
Licensed, reliable, and customer-focused? Apply now. Immediate interviews.
Independent contractor agent. Not a corporate State Farm role.
**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
**The Opportunity**
The **VP, Senior Financial Officer (SFO) for Property & Casualty (P&C)** leads a team of professionals accountable for providing strategic decision and operational finance support to the line of business or staff agency. In this role, the SFO supervises the direction, control, and coordination for CFO related activities, including financial planning & forecasting, budgeting, Cost Benefit Analysis, operational efficiency, client relationship support and talent management & development.
In addition, the SFO supervises the system of accounting and financial controls including revenue and expense recognition, accounts receivable and accounts payable. This role develops and reviews both internal and external material reported to Board of Directors, rating agencies, regulators, and senior management. This function is the integral financial resource for line of business or staff agency.
We offer a flexible work environment that requires an individual to be **in the office 4 days per week.**
This position can be based in any of our offices including:
* **San Antonio, Texas**
*** Plano, Texas**
*** Phoenix, Arizona**
*** Tampa, Florida**
*** Charlotte, North Carolina**
*** Chesapeake, Virginia**
**_***_** **_Relocation assistance is only available to San Antonio for this position_** **_***_**
**What you will do:**
+ Provides executive leadership for the development and execution of USAA's financial strategy for the P&C line of business by supplying financial insights and aligning with the broader business strategy and regulatory expectations.
+ Leads operations of the SFO team, ensuring effective execution of core financial processes and use of supporting technologies.
+ Communicates clear expectations, roles and responsibilities within the SFO team and supports accountability for operational deliverables.
+ Facilitates the execution of business transformation initiatives and innovation efforts in support of the line of business or staff agency's operational goals and USAA priorities.
+ Leads a team of employees through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
+ Facilitates the development and execution of the vision, and strategy for the line of business or staff agency's financials for effective operational planning and forecasting, while operating within risk appetite parameters.
+ Assists in identifying and implementing responses to meet business challenges, including projection of regulatory performance and compliance.
+ Collaborates with other CFO functions, control partners, and key collaborators in resolving issues/concerns to mitigate risk.
+ Implements control procedures and monitors financial accounting activities-such as asset and liability reserving, revenue and expense recognition, accounts receivable and accounts payable-ensuring compliance with internal policies and external standards.
+ Applies established quantification techniques for review and control processes to ensure the accuracy of actual and projected financial documents.
+ Leads the financial planning, forecasting, and stress testing impact analysis processes for the line of business or staff agency including budget preparation, reporting, and briefing support.
+ Develops and matures diagnostic, sensitivity and predictive models, analytics, tools and business insights to harness sophisticated finance techniques to advise business and prioritization.
+ Operates within established policies and guidelines, and acting in accordance with applicable laws, regulations, and supervisory guidance, including ensuring policy exceptions are promptly and effectively assessed and called out for the SFO function.
+ Develops and delivers standardized financial reporting (monthly, quarterly, and annually) on results for assigned area. Responsible for reporting results of operations to senior management.
+ Supports the preparation of internal and external material reported to Board of Directors, rating agencies, regulators, and senior management. Responds to third party requests for information, including Regulators and Rating Agencies.
+ Participates in identifying, measuring, and supervising material financial risks, including facilitating the development, adherence, monitoring, reporting on risk limits and risk limit utilization for the SFO function.
+ Facilitates and maintains a strong internal control environment within the SFO function, including information systems and preventative and detective controls, to effectively lead material risks and ensures adherence to accounting standards.
+ Conducts ongoing financial analysis to identify emerging trends-such as cost drivers, operational inefficiencies, or loss patterns and engages with management to develop and operationalize plans to improve financial performance or resources stewardship.
+ Ensures long-term financial strength by identifying and quantifying financial risks, collaborating with Treasury to advise capital planning, and ensuring financial objectives align with capital targets.
+ Participates in benchmarking efforts to evaluate financial or operational performance against internal or external comparators. Supports line of business or staff agency and CFO policy, standards and affiliate statement of work updates and revisions.
+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
**Minimum Education:**
+ Bachelor's degree in finance, Economics, or related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
**Minimum Experience:**
+ 10+ years of progressive related experience developing strategies, leading major initiatives and delivering results within aa sophisticated matrix environment required.
+ 8+ years of people leadership experience in building, leading and/or developing high performing teams.
+ Experience leading cross functional teams and collaborating with key resources and senior level collaborators, influencing decisions, and leading work to achieve strategic goals.
+ Extensive knowledge of the principles and theories of finance, accounting and/or other related business fields and subject areas.
+ Strong background in providing sound strategic decisioning applying financial analysis and data.
+ Executive-level experience with strategic financial planning and forecasting, driving operational efficiency, and synthesizing large amounts of data.
+ Relevant knowledge of inherent risks and inherent risks and substantial knowledge of the risk management framework, including risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics and governance.
**In addition to the minimum experience above, this role also needs the following:**
+ 5+ years of experience in the **Property & Casualty (P&C)** Industry experience **(Personal Lines)**
+ **State level financial management**
+ **P&C capital management experience**
+ **Experience in launching new insurance products and companies**
**What we offer:** The salary range for this position is: $224,250 - $403,650.
**_USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc._**
**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.
**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._
_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**
**Please do not type your first and last name in all caps.**
**_Find your purpose. Join our mission._**
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
$224.3k-403.7k yearly 60d+ ago
Sr. Organizational Change Management Consultant
Geico Insurance 4.1
Dallas, TX job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
GEICO is seeking a Sr. Organizational Change Management Consultant; you will be pivotal in developing engaging and impactful change plans as we transform GEICO Tech, Product & AI and roll-out new technologies to the business. You will help drive our insurance business transformation as we transition from a traditional IT model to a Tech organization with engineering excellence as its mission
The Sr. Organizational Change Management Consultant will shape and implement our internal Tech change strategy, ensuring alignment and consistency across Tech, Product & AI and the larger GEICO organization. You'll have the opportunity to make a tangible impact on our growing team's tech change landscape. The ideal candidate thrives in a collaborative, dynamic environment and can adapt quickly to meet the needs of our stakeholders.
Roles & Responsibilities
* Collaborate with internal and external stakeholders to support the development and execution of change plans for various tech initiatives
* Develop comprehensive change strategies and plans to support organizational initiatives and objectives
* Identify stakeholders and establish strong relationships to gain support and buy-in for proposed changes
* Assess the impact of changes on various stakeholders and develop strategies to address resistance and mitigate risks
* Create and execute communication plans and content to keep employees informed about upcoming changes, rationale and potential impact
* Design and deliver learning programs and materials to equip employees with the skills and knowledge needed to adapt to new ways of working
* Monitor and track the progress of change initiatives, adjusting plans as necessary to ensure successful implementation
* Establish metrics and key performance indicators (KPIs) to measure the effectiveness of change efforts and track outcomes
* Analyze feedback and lessons learned from previous change initiatives to continuously improve tech change processes and practices
Basic Qualifications
* Bachelor's Degree
* 5+ years proven experience in organizational change management, preferably in Tech or a fast-paced environment
Preferred Qualifications
* Experience driving initiatives tied to cultural or technology change
* Excellent presentation and facilitation skills
* Exceptional written and design skills
* Strong interpersonal skills, enabling you to build and nurture relationships across all levels of the organization
* Proven time and project management skills with experience managing projects spanning across multiple stakeholders
* Ability to balance independent work with team collaboration to drive projects forward
* Ability to analyze data to inform change recommendations
* Certified in Prosci is a plus
Annual Salary
$75,000.00 - $160,000.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
* Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
* Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
* Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
* Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
$75k-160k yearly Auto-Apply 50d ago
Protective Security Officer - Intermediate Level
USAA 4.7
Plano, TX job
**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
**The Opportunity**
We are seeking a dedicated **_Protective Security Officer II,_** to provide armed response to emergency incidents involving workplace violence, active shooters, duress situations, medical emergencies, access control violations, and other safety and security situations in protection of the workforce. Performs as a team member in enforcing established procedures under supervision. Performs routine duties and identifies and reports problems in accordance with standard operating procedures. Supports Senior PSOs and Security Management with overall team performance.
We offer a flexible work environment that requires an individual to be **in the office 5 days per week.** This position can be based in one of the following locations: Plano, TX. Relocation assistance is **not** available for this position.
**What you'll do:**
+ Identifies and manages existing and emerging risks that stem from business activities and the job role.
+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled.
+ Follows written risk and compliance policies, standards, and procedures for business activities.
+ Applies developing knowledge of policies, processes, and procedures; seeks guidance from team members to resolve complex issues and to identify appropriate issues for escalation.
+ Controls access to USAA property and delivery access at entry gates, turnstiles, and visitor lobbies. Provides information and direction to employees, visitors and contractors.
+ Provides armed response and resolution to critical incidents, such as, workplace violence, active shooter events, bomb threats and other security issues.
+ Patrols USAA properties to prevent trespassing, theft, vandalism, and criminal activities; enforces parking and traffic controls and composes incident reports.
+ Performs pedestrian and vehicle traffic direction and parking control as well as vehicular and walking patrols to protect USAA assets.
+ Works with and provides assistance to civil first responders to include federal, state and local law enforcement agencies and other emergency services providers.
+ Reviews shift blotter and documents for assigned shift, ensuring that key information is communicated to team members as appropriate.
+ Participates in quarterly training sessions to sustain competencies in alignment with USAA Security Officer Standards.
+ Maintains valid First Aid, CPR, and expandable baton certifications in accordance with USAA Security Officer Standards.
+ Maintains valid state security officer firearm license in compliance with state of employment requirements and in accordance with USAA Security Officer Standards.
+ Performs all other duties as assigned.
**What you have:**
+ High School Diploma, General Equivalency Diploma, or applicable trade/technical school diploma.
+ 1 or more years of physical security, law enforcement, or military combat arms experience.
+ Ability to operate computer programs for access control, camera systems, alarm annunciation, radio dispatch and general use of Microsoft Office tools to include Word, Excel, and PowerPoint.
+ Must possess valid state driver's license.
+ Job Offer contingent on passing the MMPI evaluation.
+ Initial and continued employment conditional upon passing USAA's Protective Security training standards within 3 attempts (for initial and follow-on training cycles) and obtaining required state armed security license and/or certification for assigned post state within 6 months.
**What sets you apart:**
+ Ability to work Days, Nights, Weekends _and_ Holidays. Occasional overtime may be required.
+ Prior physical security experience in a corporate environment
+ Prior Law enforcement academy, advanced tactical experience, military specialty training and/or advanced medical response is preferred
+ Experience with report writing, two-way radios, visitor management systems.
+ Demonstrated firearm proficiency.
+ EMT/Med Aid training
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
**Compensation:** The salary range for this position is: $43,680- $67,030 **.**
**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._
_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**
**Please do not type your first and last name in all caps.**
**_Find your purpose. Join our mission._**
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
$43.7k-67k yearly 8d ago
Technology Intern
USAA 4.7
Plano, TX job
**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
**The Opportunity**
Our internship program lets you showcase your skills, while gaining real-life experience that'll help you jump-start your career. Our interns deliver innovative solutions to real business challenges, while building enduring relationships in a collaborative culture with their manager and an assigned mentor.
**This position is based in San Antonio, TX, Plano, TX, Phoenix, AZ.**
**What you'll do:**
Under direct supervision and following risk and compliance procedures and guidance, perform routine work assignments and problem resolution to support other team members, including the following tasks:
**Software Engineers** : provides support to the Enterprise through delivering best in class technology solutions! Engaged in all phases of the software systems and application development lifecycle which include capturing and analyzing requirements, designing, testing, documenting, and implementing software, responding to outages.
**Primary Responsibilities**
+ Design, develop, code, and test technical solutions collaborating with senior engineers.
+ Participate in code/design reviews
+ May begin to help organize work to deliver features and solutions
+ May participate in production issue resolution of varying complexities" or something similar.
+ Contribute to projects aligned with USAA's EDDT Technology Strategy
+ Assist in the development and implementation of innovative IT solutions, potentially leveraging AI tools and techniques
+ Create and record documentations related to technical solutions.
+ Leverage both AI technologies and automation strategies to drive efficiency, improve accuracy, and enhance overall performance.
+ Seek opportunities to integrate AI-powered solutions with automated workflows for maximum impact.
**Data Engineers:** Deliver quality reporting and data intelligence solutions to the organization and assist client teams with drawing insights to make informed, data driven decisions. Data Engineers (DEs) are engaged in all phases of the data management lifecycle; assemble and analyze requirements, collect, process, store and secure, use, share and communicate, archive, reuse and repurpose data.
**Primary Responsibilities:**
+ Follows written risk and compliance policies and procedures for business activities
+ Investigates and resolves complex application and system technical problems and production issues by advising solving of end-to-end solutions.
+ Design, write, test and deploy data pipeline code
+ Participate in design and code review sessions
+ May participate in production issue resolution of varying complexities" or something similar.
+ Contribute to projects aligned with USAA's EDDT Technology Strategy
+ Assist in the development and implementation of innovative IT solutions, potentially leveraging AI tools and techniques
+ Create and record documentations related to technical solutions.
+ Leverage both AI technologies and automation strategies to drive efficiency, improve accuracy, and enhance overall performance.
+ Seek opportunities to integrate AI-powered solutions with automated workflows for maximum impact.
**Infrastructure Engineer:** Responsible for creating, modifying, maintaining and supporting infrastructure and individual system components that enable business functions and IT Services. Balance availability, security, efficiency and functional requirements to help provide an optimized production service.
**Primary Responsibilities:**
+ Learns how to design scalable infrastructure, starts to implement system change, learns how to automate service delivery and maintenance tasks and starts to build monitoring and tooling activities
+ Learns how to independently resolve production issues through solving of systems
+ Starts to analyze outages in order to find opportunities
+ Learns how to experiment with new patterns and technologies
+ Contribute to projects aligned with USAA's EDDT Technology Strategy
+ Assist in the development and implementation of innovative IT solutions, potentially leveraging AI tools and techniques
+ May participate in production issue resolution of varying complexities" or something similar.
+ Create and record documentations related to technical solutions.
+ Leverage both AI technologies and automation strategies to drive efficiency, improve accuracy, and enhance overall performance.
+ Seek opportunities to integrate AI-powered solutions with automated workflows for maximum impact.
**What you need to have:**
To qualify, you must be pursuing a bachelor's degree or higher at a 4-year accredited university and plan to graduate after the final day of the internship. Most of our interns participate the summer between their junior and senior years. **Our 2026 internship will start on May 27, 2026 and last through August 7, 2026.**
+ **Graduation date cannot be prior August 8, 2026**
+ 0 to 2 years of related experience and accountability for simple to moderately complex tasks and/or projects required
+ Foundational and conceptual knowledge of the function/field and demonstrated application of knowledge, skills and abilities towards work products required
+ Foundational level of business acuity in the areas of the business operations, industry practices and emerging trends required
**What sets you apart:**
+ Pursuing a degree in Computer Science, Computer Engineering, Management Information Systems or related field
+ **Graduation date between August 8, 2026 and July 2027**
+ Familiarity with Github Copilot code assistant and similar AI technologies.
+ Demonstration of Automation or Gen AI implementation in projects.
USAA views its internship program as a pipeline to possible future employment. This is based on an individual's graduation date, performance, role qualifications, and business need. To be considered for possible future employment opportunities interns must meet the full-time work eligibility requirements for any given role. Thus, interns should ensure their sponsorship status and other provided information is accurately reflected on their intern application. Inadequate completion of your application may render you ineligible for further consideration in the hiring process.
**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the hourly range based on your experience and market data of the position. The actual hourly rate for this role may vary by location.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
Interns may not be eligible for all benefits, for more details on our outstanding benefits, please visit our benefits page on USAAjobs.com.
_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._
_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**
**Please do not type your first and last name in all caps.**
**_Find your purpose. Join our mission._**
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
$49k-60k yearly est. 3d ago
Talent Advisor Lead (Executive Development)
USAA 4.7
Plano, TX job
**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
**The Opportunity**
**Ready to shape the future of executive leadership development at USAA?**
We're seeking a strategic and forward-thinking practitioner to lead the design and delivery of targeted development solutions that build executive capabilities and accelerate successor readiness. In this role, you'll influence the growth and effectiveness of USAA's senior leadership by creating experiences that develop the skills and mindsets leaders need to navigate future challenges and deliver member value.
Your work will be grounded in data, research, and behavioral insights, reflecting a deep understanding of the evolving demands on senior leaders. You bring expertise in executive development, with a strong grasp of what it takes to build future-ready executives.
You're skilled in designing needs-based, human-centered development experiences that align with business strategy and integrate seamlessly with broader talent practices - including succession planning, assessments, and coaching to drive measurable, association-wide impact.
Every initiative will be designed for measurable impact, leveraging insights to continuously refine and demonstrate effectiveness, ensuring our leadership pipeline is equipped to drive long-term, association-wide success.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: **San Antonio, TX, Plano, TX or Charlotte, NC.**
Relocation assistance **is available** for this position.
**What you'll do:**
+ Leads complex, comprehensive Talent Management projects from strategy through implementation, adoption, and stabilization.
+ Consults with senior business leaders to deeply understand the business and develops and implement talent programs and solutions to address their biggest needs
+ Develops and delivers data-driven insights and materials to support talent practices and talent deliverables.
+ Creates and manages programs for specific employee populations, such as military-affiliated talent, high potential talent, and any other key segments as well as critical skills for the future of the workforce.
+ Uses data analytics to inform leadership development talent strategies, proactively identifies skill development opportunities based on business needs, identifies trends, and measures program effectiveness (ROI).
+ Manages vendor relationships and partners with USAA procurement to ensure optimal outcomes.
+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
**What you have:**
+ Bachelor's degree; 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree
+ 8+ years of experience in enterprise-level talent program and process development and implementation with a focus on talent development (e.g. coaching, mentoring, rotations, leadership development, talent pipeline planning, learning, skills management)
+ Advanced knowledge of various talent management technology solutions
+ Excellent communication, presentation, and interpersonal skills, particularly when working with senior executives
+ Proven ability to develop and implement strategic talent management initiatives
+ Proven ability and experience managing and influencing senior leaders and peer stakeholders
+ Uses technology, AI, and/or automation to work efficiently and champions these behaviors among teammates
+ Stays attuned to advancement in research and practice and applies those insights to work
+ Experience managing change in support of organizational or programmatic initiatives
+ Demonstrates a structured approach to problem solving while balancing competing priorities
**What sets you apart:**
+ Proven success in developing and implementing talent strategies for executive-level leaders to enhance capabilities, drive performance, and strengthen succession health
+ Familiarity with experiential learning design and leadership simulations
+ Proficiency in using leadership assessments to support executive development
+ US military experience through service or as a spouse/domestic partner
**Compensation range:** The salary range for this position is: $127,310 - $243,340 **.**
**USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**
**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._
_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**
**Please do not type your first and last name in all caps.**
**_Find your purpose. Join our mission._**
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
$81k-105k yearly est. 6d ago
Property Adjuster Specialist - Field
USAA 4.7
Dallas, TX job
**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
**The Opportunity**
As a dedicated Property Adjuster Specialist, you will work within established guidelines and framework to investigate, evaluate, negotiate, and settle complex property insurance claims presented by or against our members. You will confirm and analyzes coverage, recognize liability exposure and negotiate equitable settlements in compliance with all state regulatory requirements.
Property Adjuster Specialist focus on using technology and desk adjusting for a virtual first approach to inspections and claims handling. USAA also provides a company vehicle to physically inspect losses within your locally assigned territory. Field Adjusters may travel outside of their local territory to respond to claims in other regions when needed. This is an hourly, non-exempt position with paid overtime available.
This is a **field-based** role and the candidates have to be locate in one of the following TX cities: Frisco, Celina, Prosper or McKinney. Candidates currently living in this location or willing to self-relocate are encouraged to apply.
**What you'll do:**
+ Proactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability.
+ Partners with vendors and internal business partners to facilitate complex claims resolution. May also involve external regulatory coordination to ensure appropriate documentation and compliance.
+ Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources. May identify and resolve potential discrepancies and identifies subrogation potential resulting from unusual characteristics.
+ Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate. Determines coverage through analyzing information involving complex policy terms and contingencies.
+ Determines and negotiates complex claims settlement within authority limits. Develops recommendations and collaborates with management for determining settlement amounts outside of authority limits and accurately manages claims outcomes.
+ Maintains accurate, thorough, and current claim file documentation throughout the claims process.
+ Advance knowledge of estimating technology platforms and virtual inspection tools. Utilizes platforms and tools to prepare claims estimates to manage complex property insurance claims.
+ Supports workload surges and catastrophe (CAT) response operations as needed, including mandatory on-call dates and potential evening, weekend, and/or holiday work outside normal work hours.
+ May be assigned CAT deployment travel with minimal notice during designated CATs.
+ Works various types of claims, including ones of higher complexity, and may be assigned additional work outside normal duties as needed.
+ Works independently solving complex problems with minimal guidance; acts as a resource for colleagues with less experience.
+ Adjusts complex claims with attorney involvement.
+ Recognizes and addresses jurisdictional challenges such as applicable legislation and construction considerations.
+ May require travel to resolve claims, attend training, and conduct in-person inspections.
+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
**What you have:**
+ High School Diploma or General Equivalency Diploma required.
+ 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
+ Advanced knowledge of estimating losses using Xactimate or similar tools and platforms.
+ Proficient knowledge of residential construction.
+ Proficient knowledge of property claims contracts and interpretation of case law and state laws and regulations.
+ Proficient negotiation, investigation, communication, and conflict resolution skills.
+ Proven investigatory, analytical, prioritizing, multi-tasking, and problem-solving skills.
+ Ability to travel 50-75% of the year (local & non-local) and/or work catastrophe duty when needed.
+ Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.
**What sets you apart:**
+ US military experience through military service or a military spouse/domestic partner
+ 5 years of prior field experience handling higher severity/complex losses (i.e. vandalism, malicious mischief, foreclosures, earth movement, collapse, liability, etc.)
+ Prior experience adjusting property claims using virtual technologies
+ Prior property field adjuster experience handling DWG, APS and ALE adjustments
+ Industry designations such as AINS, CPCU, AIC, SCLA (or actively pursuing)
+ Xactimate Level 1 and/or Level 2 certification
+ Prior deployments in support of catastrophes
+ Currently hold an active Adjuster License
+ Currently reside within or have the ability to self-relocate to Frisco, Celina, Prosper or McKinney
**Physical Demand Requirements:**
+ May require the ability to crouch and stoop to inspect confined spaces, to include attics and go beneath homes into crawl spaces.
+ May need to meet all USAA safe driving requirements including verification of driving record through MVR & possession of valid driver's license.
+ May require the ability to lift a minimum of 35 pounds to include lifting a ladder in and out of the trunk of a car.
+ May require the ability to climb ladders and traverse roofs, this includes the ability to work at heights while inspecting roofs and attics.
**Compensation range:** The salary range for this position is: $69,920.00 - $133,620.00.
**USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**
**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._
_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**
**Please do not type your first and last name in all caps.**
**_Find your purpose. Join our mission._**
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
$48k-57k yearly est. 6d ago
Solution Management Consultant - Life Insurance Sales Coach
USAA 4.7
Plano, TX job
**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
**The Opportunity**
USAA is seeking a talented **Solutions Management Consultants** to join the Life Company Direct Distribution Team. As a Solutions Management Consultant, you will serve as the primary sales coach and on the job training coordinator for the Life Co. MSR distribution channels. Works with Product Owners, Process Owners, Experience Owners, and Compliance stakeholders to evaluate products, advice, and solutions to develop and deliver compliant sales strategies through training and sustainment activities designed to increase specialist effectiveness to meet member needs and business goals.
We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, or Tampa, FL. Relocation assistance is **not** available for this position.
**What you'll do:**
+ Applies advanced knowledge of retirement income solutions, life and health insurance products, long term care, investment products and related topics.
+ Identifies opportunities to enhance product and service offerings to members and increase specialist product knowledge.
+ Identifies and coordinates the life-cycle training needs of retirement income solutions, life and health insurance products, investment products and related topics as needed.
+ Evaluates, develops and/or implements educational and training deliverables, such as seminars, white papers, PowerPoints, and coaching sessions, about available solutions to specialists.
+ Analyzes business unit sales by product to monitor performance and develops and recommends strategies and best practices to meet goals.
+ Conducts book of business or member analysis to assist specialists in identifying member needs and pipeline management
+ Collaborates with specialists to evaluate and/or present solutions and related advice.
+ Follows defined training routines, effectively reports activity, and manages follow up and sustainment.
+ Develops and maintains written procedures and ensures they are current and compliant with applicable laws, rules, and regulations.
+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
**What you have:**
+ Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor's degree)
+ 6 years of experience with wholesaling, sales training, and coaching, or related financial services experience.
+ Experience working with qualified and nonqualified retirement plans, all annuity types (including fixed, variable, and immediate) and individual retirement accounts.
+ Advanced knowledge of life insurance products to include term, permanent, and health solutions.
+ Knowledge of relevant industry technology applications, such as Salesforce, Conversant, CRM, MetricStream, NICE and other industry related applications.
+ Demonstrated experience in developing communications and delivering key information effectively to stakeholders and all levels of management to influence decisions centered around sales and business optimization.
+ Knowledgeable in the applications of Agile processes and procedures.
+ Knowledgeable in the application of risk management framework and regulatory requirements for Life Co.
**What sets you apart:**
+ US military experience through military service or a military spouse/domestic partner
+ Current / Active Life/Health license
+ 3 or more years of Life Insurance Sales Coaching experience
+ CFP (Certified Financial Planner), CLU (Chartered Life Underwriter), or RICP (Retirement Income Certified Professional) designations
+ 10 or more years of experience with wholesaling, sales training, and coaching on financial service products.
+ Previous leadership experience with strong feedback delivery skills
+ Proven track record of coaching others and driving successful behaviors.
+ Working experience with Life, Health and Annuity products and ability to articulate complex concepts.
+ Experience building relationships and working in a matrixed environment **.**
+ Strong facilitation skills and experience building presentations.
+ Experience utilizing financial planning tools (i.e. Life or Retirement income calculations).
**Compensation range:** The salary range for this position is: **$103,450 - $197,730**
**USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**
**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._
_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**
**Please do not type your first and last name in all caps.**
**_Find your purpose. Join our mission._**
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
$103.5k-197.7k yearly 9d ago
Life Actuarial Solutions Analyst Senior - Annuity Pricing Team
USAA 4.7
Plano, TX job
**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
**The Opportunity**
Dedicated **Life Actuarial Solutions Analyst Senior** to join the Life Company's Annuity Pricing Team. Specific duties will involve custom quoting of structured settlement annuities, rate loading/validation, tool building and pricing of deferred and immediate annuities. Your role also supports Life/Annuity/Health actuarial work through one or more of the following activities: data extraction, data transformation, validation and analysis, and system functionality oversight and integration. Responsible for providing technical and analytical solutions for one or more of the following functions: pricing and product development, experience studies, actuarial assumption reviews, reserve calculations, financial reporting, asset liability management or competitive analysis.
We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position will be based on the **San Antonio, TX; Phoenix, AZ.; Colorado Springs, CO; Tampa, FL; Charlotte, NC. or Plano, TX. campus** . Relocation assistance is **not** available for this position
**What you'll do:**
+ Independently extracts, integrates and transforms data from a multitude of sources, and may identify new sources.
+ Reconciles and validates data accuracy, and reasonability of actuarial or financial information.
+ Prepares reports, reserve estimates, journal entries, financial statements, industry surveys and/or special studies, analyzes data, and recommends solutions.
+ Develops comprehensive and innovative solutions that impact productivity to improve actuarial tools and processes.
+ Resolves unique and complex issues and navigates obstacles to deliver work product.
+ Develops cost benefit analysis.
+ Provides insight to management on issues and serves as a resource to team members on escalated issues of an unusual nature.
+ Leads projects related to actuarial solutions including automation, IT projects, or product development initiatives.
+ Oversees requirement development process through testing and implementation.
+ Demonstrates in depth understanding to identify and resolve issues or potential defects.
+ Maintains processes, procedures and tools, and ensures all regulatory requirements and internal controls are adhered to.
+ Works with business partners to understand key regulatory implications that impact processes, and may develop processes to comply with new or changing regulations.
+ May respond to audit requests and oversees coordination of responses to internal and external audit, such as Department of Insurance examination, as well as, other audit reports.
+ Anticipates and analyzes trends or deviations from forecast, plan or other projections.
+ Presents recommendations and communicates solutions to business partners and management in a clear, concise, logical and organized manner.
+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
**What you have:**
+ Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor's degree)
+ 6 or more years of technical experience as an analyst or other relevant technical work experience.
**What sets you apart:**
+ Bachelor's degree in mathematics, computer science, statistics, economics, finance, actuarial science, or similar quantitative field
+ Work experience building analytical tools using applications such as excel VBA, Python, SQL, etc.
+ At least one actuarial exam. Note: pursuing actuarial designation not required.
+ Work experience supporting projects for actuarial or modeling functions
+ Excellent verbal and written communication skills, with the ability to tailor the content for varying audiences.
+ Strong aptitude for problem solving and technology
+ US military experience through military service or a military spouse/domestic partner
**Compensation range:** The salary range for this position is: **$93,770 - $179,240**
**USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**
**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._
_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**
**Please do not type your first and last name in all caps.**
**_Find your purpose. Join our mission._**
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
$93.8k-179.2k yearly 8d ago
Distinguished Engineer - Business Continuity, Governance, and Platform Resilience
Geico Insurance 4.1
Richardson, TX job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Position Summary
GEICO is seeking an experienced Distinguished Engineer with a passion for building high-performance, low maintenance, zero-downtime platforms and applications. You will help drive our enterprise transformation by establishing engineering excellence as a core mission, with a specific focus on organizational resilience, strategic risk management, and rigorous technical governance. This role demands mastery of reliability, availability, software engineering, and best practices in BCDR.
Position Description
Our Distinguished Engineer works with Principal and Senior Engineers to innovate and build new systems, dramatically improve, and enhance existing systems, and identify new opportunities to apply deep knowledge to solve critical enterprise problems. You will lead the technical strategy and execution of a roadmap that increases product delivery velocity while ensuring absolute platform resilience. The ideal candidate has a deep understanding of technology, risk management, Site Reliability Engineering (SRE) principles, and strategic planning to design and implement resilient systems that safeguard our business from potential threats, enforce organizational compliance, and ensure predictable operation.
Position Responsibilities
As a Distinguished Engineer, you will:
Enterprise Resilience and BCDR Strategy
This domain focuses on establishing the core requirements for enterprise survival and recovery from major disruptions. The Distinguished Engineer is responsible for driving the technical BCDR strategy, ensuring it aligns with critical business and regulatory goals. This involves conducting comprehensive risk assessments, leading the architecture of highly resilient systems (embedding BCDR early in the design phase), and defining organization-wide Recovery Time Objective (RTO) and Recovery Point Objective (RPO) metrics. A key accountability is validating these recovery targets by overseeing regular BCDR simulations and Chaos Engineering programs.
Governance, Standards, and Architectural Oversight
The role is centered on institutionalizing technical excellence across the organization. The Distinguished Engineer serves as a key leader within the Architecture Review Board, setting and rigorously enforcing architectural standards, policies, and blueprints. Responsibilities include ensuring that all major technology investments are strategically aligned with business objectives and compliance requirements, enforcing domain consistency across architecture layers, and driving strategic modernization efforts to maximize scalability and coherence.
Operational Excellence and Case Management
This function transitions strategic resilience into operational reality, leveraging Site Reliability Engineering (SRE) principles. The Distinguished Engineer leads the SRE strategy by establishing and monitoring Service Level Objectives (SLOs) and error budgets to effectively balance feature velocity with mandatory stability. Key duties include developing and maintaining comprehensive incident response plans, runbooks, and playbooks, driving automation to achieve low Mean Time To Resolution (MTTR), and analyzing post-incident results to eradicate architectural flaws that drive down Mean Time Between Failures (MTBF).
Leadership and Strategic Influence
As the senior technical individual contributor, the Distinguished Engineer is tasked with deep organizational and financial influence. The role requires acting as a trusted advisor to executive stakeholders on resilience and governance matters, while simultaneously serving as a role model and mentor to coach senior and principal engineering talent. Finally, the DE analyzes cost and forecast data, playing a critical role in strategic financial stewardship, particularly in Cloud Spend Optimization related to stateful services and data persistence.
Qualifications
* Fluency and specialization in software development and best practices using modern programming languages.
* Deep knowledge of SRE practices, methodologies, and principles, along with a solid understanding of cloud-based compute, network, and storage technologies.
* Strong background in incident management (a core function of Case Management in platform operations), including the ability to create incident response playbooks, runbooks, and perform rigorous post-incident analysis to drive continuous improvement in reliability and availability.
* Expertise in distributed systems architecture, replication topologies, and distributed consistency patterns to meet stringent RTO and RPO requirements.
* Understanding of SQL and NoSQL databases, including stateful services management, storage, and optimization strategies for resilience and cloud cost efficiency.
* In-depth knowledge of hybrid cloud architecture, IaaS and PaaS technologies, container orchestration platforms (e.g., Kubernetes), and cloud efficiency.
* Experience with infrastructure automation, tooling, and configuration management frameworks (e.g., Ansible, Terraform).
* Exceptional leadership and communication skills, with a passion for mentoring and fostering professional growth.
* Visionary thinker with the ability to anticipate future challenges and opportunities in resilience and governance.
* Proven track record of successfully leading, designing, and delivering complex engineering projects in large and complex organizations.
Experience
* 12+ years of professional software development experience
* 10+ years of experience with architecture and design
* 6+ years of experience in open-source frameworks
* 6+ years of experience with AWS, GCP, Azure, or another cloud service
Education
Bachelor's degree in computer science, Information Systems, or equivalent education or work experience.
Annual Salary
$140,000.00 - $300,000.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate's work experience, education and training, the work location as well as market and business considerations.
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
* Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
* Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
* Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
* Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
$83k-105k yearly est. Auto-Apply 60d+ ago
Mid-Level Life Solutions Specialist - Plano
United Services Automobile Association (USAA 4.7
Plano, TX job
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
The Mid-Level Life Solutions Specialist helps to ensure the financial security of our membership by assessing member life insurance needs, providing advice and / or referrals for advice, and making the appropriate recommendations based on members' individual needs and goals. May provide support to Health Solutions acquisition and retention based on member demand.
We offer a flexible work environment that requires an individual to be in the office 5 days per week. This position can be based at the Plano, TX Campus . Relocation assistance is not available for this position.
What you'll do:
* Receives request for advice from current and prospective members through various channels, including inbound and outbound phone calls, emails, faxes, and video telephony. Special Acquisitions Team employees will primarily place outbound calls triggered from underwriting work items.
* Asks questions to discover key information, including life events, and to understand member needs. Documents relevant information.
* Uncovers and recognizes life events, understands and assesses the member's needs, financial situation, and goals.
* Develops and understands appropriate life insurance strategies based on individual member needs. Provides intermediate protection planning advice, including insurance protection, estate planning and enhanced solutions like long term care products.
* Recommends relevant life insurance product and solutions and refers members who may need financial advice to the respective department.
* Motivates member to take action on recommendation(s) and resolves objections using intermediate sales techniques and intermediate persuasion skills. Implements recommendation(s).
* Monitors legislative initiatives that may impact economy, society, and personal financial situation.
* Educates membership on implications of economic, industry trends and tax law changes, as well as USAA's
* products and services.
* May conduct outbound follow-up calls to complete member acquisition of products and services previously discussed.
* Serves as a resource to less experienced team members on escalated issues of a routine nature.
* Guides and influences less experienced team members.
Work Hours:
* Monday - Friday / 7:30am - 7:00pm (Central)
* An 8 hour shift will fall within these hours
* This role is required to be in office, with potential hybrid opportunity after 6 months.
What you have:
* High School diploma or GED
* Required maintenance of Life/Health license
* Required annual completion of AHIP and Broker/Carrier appointments when applicable.
* 2 years of financial industry and/or life sales experience
* Experience delivering frequent written and oral communication
* Experience acquiring and applying new concepts and information
* Experience processing and analyzing information
* Experience fulfilling requests and meeting deadlines
* Experience resolving conflict and negotiating
* Experience multi-tasking in an operating systems environment
* Experience participating in or leading teams
* Successful completion of a job-related assessment may be required
What sets you apart:
* 4+ years experience working in Sales with life insurance
* 1+ years experience working in a call center environment
* CLU - Chartered Life Underwriter or comparable designation
* US military experience through military service or a military spouse/domestic partner
Compensation range: The salary range for this position is: $66,340 - $111,940
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$66.3k-111.9k yearly 8d ago
Audit Lead - P&C Actuary
USAA 4.7
Plano, TX job
**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
**The Opportunity**
As an Audit Lead, you'll support audit engagements of varying complexity, often participating in cross-functional, risk-based assurance and advisory projects, contributing to the quality of audit work. A key aspect of this role involves testing models and model-related tools as part of audit engagements. You will support Auditor-In-Charge (AIC) responsibilities and maintain knowledge of financial services regulations, effectively responding to and interacting with regulators.
This role provides support and oversight to multiple audit engagements and participates in the review of engagement planning, fieldwork, and reporting. You will also manage strategic initiatives and assist with the development and implementation of a risk-based audit plan. You will serve as, and/or partner with, subject matter expert(s) within audit or the business to analyze issues, establish collaborative client relationships, and proactively work with client management to assess risk and improve internal controls. You will also adhere to the Institute of Internal Auditors' International Standards for the Professional Practice of Internal Auditing (Standards) and Code of Ethics.
We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC.
Relocation assistance is available for this position.
**What you'll do:**
+ Contribute to continuous monitoring, advisory activities, special reviews, and investigations.
+ Ensure assigned audit engagements are completed objectively, professionally, and timely, adhering to audit standards.
+ Identify control weaknesses and recommend improvements, drafting audit issues and reports for client leadership and conducting follow-up.
+ Support quality of audit reviews and propose updates to the universe risk assessment based on audit results.
+ Build client relationships to drive strategic objectives.
+ Communicate effectively with business/clients, delivering risk-based and difficult messages, and potentially with regulators and executive leaders.
+ Provide coaching and guidance to other auditors, ensuring timely and quality deliverables, and may provide engagement evaluations.
+ Provide input into the internal audit universe and risk profiles, updating risk assessment information.
+ Participate in the development and execution of the annual audit plan, assessing and covering risks.
**What you have:**
+ Bachelor's degree in Business or relevant field such as Finance, Accounting, Business, or Information Technology. Four additional years of related experience beyond minimum required may be substituted in lieu of a degree.
+ 8 years of audit, financial, insurance, banking, information technology or related business and/or leadership experience.
+ Experience performing internal audits, external audits, or applying audit, risk, or compliance acumen in a complex operational and regulatory environment.
+ Broad and comprehensive experience in Audit theory, internal audit principles with demonstrated experience in audit examining, analyzing, assessing, and drawing conclusions from audit work.
+ Demonstrated experience effectively communicating and challenging Controls with business partners and influencing business outcomes.
+ Understanding of risks and internal controls and the ability to evaluate and determine adequacy and efficiency of controls.
+ Experience in a support role, mentoring, and providing feedback to audit team members throughout the audit.
+ Experience in overseeing work with both internal and external partners in a highly collaborative environment
+ Demonstrated critical thinking and knowledge of data analysis tools and techniques and decision-making abilities.
+ Demonstrated experience in highly dynamic environment undergoing change; ability to deal with competing priorities.
**What sets you apart:**
+ ACAS or FCAS designation.
+ Proven background in P&C model frameworks, ranging from pricing, reserving, and catastrophe modeling to enterprise risk, across development, validation, or oversight risk.
+ Advanced degree (e.g., Master's, PhD) in a quantitative field, such as Economics, Mathematics, Statistics, Actuarial Science, Data Science, Engineering, Computer Science, or Related Field with Core Quantitative Curriculum.
+ Deep knowledge and experience with SR 11-7 and/or ASOP 56.
**Compensation range:** The salary range for this position is: $143,320 - $273,930 **.**
**USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**
**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._
_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**
**Please do not type your first and last name in all caps.**
**_Find your purpose. Join our mission._**
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
$74k-89k yearly est. 60d+ ago
Manager, Life Solutions
United Services Automobile Association (USAA 4.7
Plano, TX job
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
USAA is seeking a talented Manager, Life Solutions to lead a team of specialized, licensed professionals dedicated to knowing our members, understanding their Health, Life or Retirement income needs, and providing appropriate solutions to facilitate their financial security. Motivates staff toward the attainment of acquisition goals and develops employees through regular coaching and feedback that leads to improved long-term sustainable results. Executes process improvements and leads organizational process changes to improve member and employee experiences.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position will be based on the Plano campus. Relocation assistance is NOT available for this position.
What you'll do:
* Leads and develops a team of professional licensed advisors to provide best in class Health, Life, or Retirement advice and solutions to members to improve their financial security.
* Contributes to the achievement of Life Co member, product, and financial goals through team's performance. Effectively coaches employees on sales processes and opportunities to improve overall sales results.
* Proactively identifies opportunities to improve operational effectiveness in Life, Health, or Retirement Income, resulting in reducing manual processes and expenses. Works with key stakeholders to implement solutions to improve operational effectiveness and performance standards to drive improved acquisition results.
* Maintains current knowledge of the competitive landscape, financial services industry trends, changes in technology, regulations, and/or other industry events that may impact operational functions and processes, and effectively communicates this knowledge to their direct reports and peers within Health, Life or Retirement Income.
* Develops required operational tools and processes including workflow development, systems enhancements, and selection of other technical resources needed.
* May fulfill the responsibilities of a securities principal: In conjunction and coordination with Securities Counsel and Securities Compliance, provides research and documentation support for use in responding to regulatory authority inquiries and audits.
* Responsible for the resolution of complex operations issues and/or member escalations.
* Maintains compliance with company policies, procedures, and all applicable state and federal laws, rules, and regulations.
* Collaborates with strategic third-party vendors that helps USAA provide brokered products including Final Expense, Universal Life Insurance, Medicare Advantage & Prescription Drug Plans. Coordinates training/onboarding/development of third-party staffing to assist with seasonal call volumes.
* Responsible for efficient call center operating model that adheres to employee and member experience KPIs.
* Builds and oversees a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
* Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
* Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. (Total of 10 years of experience without bachelor's degree)
* 6 years of experience in financial services operations to include process improvement.
* 2 years of direct team lead, supervisory, or management experience required.
* Experience implementing and managing business process improvements.
* Extensive sales experience in the Health, Life, or Retirement industry.
* Demonstrated knowledge of financial products and services relevant to life, health insurance, or retirement income.
* Knowledge of federal laws, rules, regulations, and applicable guidance to include NY Regulation 187, NY Reg 60, Best Interest, and CMS (Centers of Medicare and Medicaid Services).
* Ability to complete AHIP (America's Health Insurance Plans) and Strategic Partner carrier certifications.
What sets you apart:
* US military experience through military service or a military spouse/domestic partner
* Current Life and Health license
* 3 or more years of direct management experience leading sales teams in Insurance and/or Financial Services industries.
* 1 or more years of working experience with Life, Health, or retirement income products
* Experience working/managing in a call center environment.
* Chartered Life Underwriter (CLU) or related industry designation
Compensation range: The salary range for this position is: $90,310 - $162,550
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$90.3k-162.6k yearly 14d ago
Auto Damage Trainee
Geico Insurance 4.1
Richardson, TX job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Auto Damage Trainee - Dallas, TX
Salary: $30.53 per hour / $61,500 annually
Sign on bonus: $1,500 for candidates who hold an adjusters license that is active and in good standing.
Accidents can be scary, and our Auto Damage team rises to the occasion to provide unparalleled service when our customers need us most. GEICO is looking for motivated Trainee Adjusters to join our Auto Damage team in Dallas, TX corporate office.
What Makes This Opportunity Exciting?
GEICO is expanding our digital footprint to provide our customers with the fastest turnaround on their claims. As an adjuster on our Easy Photo Estimate (EPE) team you'll leverage your critical thinking and technology savvy to manage a caseload of claims estimates and negotiate repair settlements. EPE Adjusters use AI and industry leading technology to efficiently manage the repair process and help our customers get back on the road.
Our industry-leading, paid training includes 3 weeks of required hands-on experience at our Ashburn, VA training facility. We'll teach you the ins and outs of automobile damage adjusting and provide the resources and support so you can directly assist our customers after accidents or major disasters. Your unique skillset, along with the latest auto-adjusting tools and tech, will help you:
* Inspect and assess vehicle damage caused by all types of accidents
* Estimate vehicle repair costs and negotiate equitable settlements
* Partners with other adjusters and supervisors to work with body shops, rental partners, and parts providers.
Incentives and Recognition:
* Evening Shift Differentials: Earn a +10% pay differential for eligible shifts
* Weekend Shift Differentials: Earn a +20% pay differential for eligible shifts
Additional Perks:
* Health & Wellness: Comprehensive healthcare and well-being support available on Day 1.
* 401(k) Match: From day one, you'll be automatically enrolled in our 401(k) plan with a 6% pre-tax contribution. We match 100% of your contributions, up to 6% of your eligible earnings, with employer contributions added to your account each paycheck and vesting immediately.
What We're Looking For:
* Critical thinking and decision making in a dynamic, fast-paced environment
* Strong computer proficiency, including familiarity with Microsoft Office Suite
* Ability to prioritize work and multi-task, while navigating through multiple business applications
* Experience with KPIs and measurable goals
* High School Diploma or equivalent required, bachelor's degree preferred
* Active Insurance Adjusters license (preferred)
* Prior technical background with demonstrated experience in computer systems, AI technology, or hands-on automotive work (preferred)
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
* Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
* Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
* Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
* Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
$61.5k yearly Auto-Apply 5d ago
Facilitator I - Mid Level (Life Company)
United Services Automobile Association (USAA 4.7
Plano, TX job
Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
The Opportunity
Ready to make an impact? The USAA Life Company Learning & Development team is on the hunt for a Facilitator I who thrives on inspiring others and driving performance excellence. If you love blending sales savvy, exceptional service skills, and a passion for teaching and leadership, this is your chance to shine!
In this role, you'll:
* Lead dynamic learning experiences that empower our member-contact employees to deliver world-class service and sales.
* Bring innovation to the classroom, using creative approaches and adult learning principles to make training stick.
* Collaborate with a team of trailblazers, shaping the future of learning at USAA Life Company.
As a Facilitator I for Life Company, you'll facilitate and deliver training programs to attain learning objectives and meet learners' needs. Facilitate learning on a variety of subjects including complex technical acumen, customer service skills and USAA culture. Support facilitation of programs that foster employee growth. Facilitated learning can take place in person or via virtual environment.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: Tampa, FL., San Antonio, TX. or Plano, TX.
Relocation assistance is not available for this position.
What you'll do:
* Facilitates learning discussions, learning activities, coaching, and small group interactions.
* Facilitates and instructs employees in multiple learning environments including classrooms, labs, and virtual capabilities.
* Researches learner performance problems, determines underlying causes and provides feedback to improve performance.
* Collaborates with peers, customers, management and Instructional Design and Development on business initiatives, development of curriculum and learning solutions.
* Maintains business and learning skills/acumen through skills update and professional development.
* Identifies needed course maintenance, makes recommendations for process improvements and completes course revisions as appropriate.
* Maintains accountability for performance results and learning solution effectiveness.
* May play role of Producer for virtual courses as a learning opportunity for courses not yet fully qualified to facilitate.
* May provide support, including coordinating logistics, for other Facilitators.
* Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
What you have:
* Bachelor's degree OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
* 4 years facilitator/instructional experience to include business relevant training, teaching, coaching, training design, development, facilitation and/or learning deployment; or progressive operational experience with a concentration on teaching/training/coaching.
* Excellent written and oral communication skills.
* Demonstrated ability to lead and manage teams, facilitate training, and provide one-on-one coaching.
* Proficient knowledge of Microsoft Office Products (Excel, Word, PowerPoint).
* Knowledge of learning theories, adult learning principles and instructional design model.
* Experience with Virtual Technology and ability to deliver training remotely.
* Current FINRA Series 7 and/or attainment within 90 days of job entry.
* Current Life/Health License and/or attainment within 90 days of job entry.
What sets you apart:
* Current Life/Health license.
* Current FINRA Series 7.
* Current FINRA Series 63.
* Current Life/Health license.
* 3+ years of facilitation experience in financial services, insurance, or related industries.
* Sales & Service Acumen: Experience in consultative sales and delivering exceptional customer service in a regulated environment.
* Life Insurance & Financial Services Knowledge: Understanding of life insurance products, annuities, and related concepts to connect training to business outcomes.
* Facilitation Expertise: Proven ability to deliver engaging, interactive classroom and virtual sessions using adult learning principles.
* Technology Proficiency: Skilled in virtual training platforms (WebEx, Zoom, MS Teams) and Learning Management Systems (LMS).
* Coaching & Feedback Skills: Ability to assess learner performance and provide actionable feedback to improve results.
Compensation range: The salary range for this position is: $69,920 - $133,620.
USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).
Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.
USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$69.9k-133.6k yearly 6d ago
Licensed Insurance Customer Service
State Farm Insurance 4.4
State Farm Insurance job in Dallas, TX
Job Description
Licensed Insurance Customer Service - State Farm (Dallas, TX)
Dallas State Farm Agent is hiring a Licensed Customer Service Representative.
? Active TX Property & Casualty license required ? Life & Health license required
Duties:
Customer service, policy changes, billing questions, coverage support & follow-ups.
What you get:
• Salary + Bonus
• Paid Time Off
• Growth & advancement
• Stable State Farm agency
Licensed, reliable, and customer-focused? Apply now. Immediate interviews.
Independent contractor agent. Not a corporate State Farm role.
$32k-57k yearly est. 13d ago
Marketing Campaigns Manager Senior
USAA 4.7
Plano, TX job
**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
**The Opportunity**
Our **Marketing Campaigns Manager** leads the creation, facilitation and / or execution of complex marketing campaigns across multiple channels including - not limited to - media, direct, sponsorships and digital. Responsible for one or more of the following areas: ongoing management of agency resources; creating, managing and/or executing campaigns; and/or managing budgets. Collaborates and develops partnerships with various internal and external resources to develop and deliver marketing communications for one or more of the following: go-to-market plans, integrated tactical plans, project plans, milestone schedules, and/or creative strategy.
We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.
Relocation assistance is **not** available for this position.
**What you'll do:**
+ Develops and oversees overall project management of multiple, complex marketing campaigns and plans.
+ Effectively directs Agency to ensure alignment with goals and prioritization.
+ Coordinates and gains alignment with peers, enterprise partners and senior management.
+ Responsible for communication of program, project and /or campaign through various reports/tool as required.
+ Serves as a primary resource to team members on escalated matters of an unusual nature.
+ Applies advanced knowledge of marketing principles.
+ Applies an advanced understanding of resource tools to assess performance against marketing objectives.
+ Begins to identify opportunities for review.
+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
**What you have:**
+ Bachelor's Degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
+ 6 or more years of experience in a marketing, sales, advertising and/or communications function, to include at least 3 years experience in one or more of the following areas: direct response, sponsorships/events marketing, advertising, sales, digital or overall campaign management. Advanced knowledge of marketing industry and practices.
+ Experience influencing business decisions, facilitating and/or participating in cross-functional teams, motivating and collaborating with key stakeholders, and implementing change management.
**What sets you apart:**
+ Experience building campaigns in Salesforce and Adobe platforms.
+ Banking industry background.
+ Process optimization expertise.
+ Analytical experience and familiarity working with channel performance metrics.
**Compensation range:** The salary range for this position is: $93,770 - $179,240.
**USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**
**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._
_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**
**Please do not type your first and last name in all caps.**
**_Find your purpose. Join our mission._**
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
$93.8k-179.2k yearly 58d ago
Audit Data Analyst - Staff Auditor (Intermediate)
USAA 4.7
Plano, TX job
**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
**The Opportunity**
This role is for an Audit Data Analyst II - Staff Auditor (Intermediate) responsible for performing audit data analytics in collaboration with audit teams. The position involves driving innovation in audit execution by finding opportunities for data analytics and by developing, deploying, and supporting data analysis solutions. Candidates are expected to have two or more years of experience in data analytics, with an understanding and experience in Tableau, Python, and/or Snowflake. Previous audit experience is considered a plus.
We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is **not** available for this position.
**What you'll do:**
+ Implements data analytics approaches in support of internal audits.
+ Applies data-driven analytic capabilities to identify anomalies, outliers, emerging trends, and operational risks within assigned audits.
+ Applies analytical approaches to draw conclusions and make 'insight to action' recommendations to answer both audit/business objectives.
+ Translates recommendation into communication materials to effectively present to colleagues for peer review and senior/lead analysts.
+ Delivers analysis and findings to mid-level management, garners support for recommendations to assist in driving business decisions.
+ Assist the team in navigating within diverse environments to locate, validate, extract, and format data for data analysis testing.
+ Thoroughly documents assumptions, methodology, validation and testing to facilitate peer reviews and compliance requirements.
+ Builds knowledge in designing data visualizations with more complex tools to support analytical and reporting needs.
+ Assist and begins to build recurring and continuous reporting and automation solutions in various analytics tools (e.g., SQL or SAS) to support risk identification.
**What you have:**
+ Bachelor's degree in quantitative analytics, Economics, Finance, Statistics, Mathematics, Operations Research, Data and/or Business Analysis, Data Science, or other quantitative subject area. 4 additional years of related experience beyond the minimum required may be substituted in lieu of a degree.
+ 2 years of data analytical experience to include visualization tools.
+ 1 year experience applying and working on data and analytics in an audit, risk, or similar controls environment.
+ 1 year SQL or SAS data programming experience.
+ Ability to understand and/or identify issues from a data perspective.
+ Experience communicating data to peers and business partners.
+ Experience working on business reporting or dashboards.
+ Experience developing operational reporting.
+ Experience in data processing, database programming, and/or data analytics.
+ Ability to develop data solutions that are efficient, effective, and essential.
**What sets you apart:**
+ Experience in Tableau, Python and/or Snowflake
+ Audit experience
+ US military experience through military service or a military spouse/domestic partner
**Compensation range:** The salary range for this position is: $69,920- $133,620 **.**
**USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**
**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._
_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**
**Please do not type your first and last name in all caps.**
**_Find your purpose. Join our mission._**
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
$69.9k-133.6k yearly 7d ago
Claims Supervisor (Bodily Injury)
Geico 4.1
Richardson, TX job
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Join a team where your expertise truly matters!Our Casualty Claims department is seeking a highly motivated and experienced Claims Supervisor (Bodily Injury). As a key leader within our Casualty organization, you will be responsible for empowering a team that handles attorney-represented automotive liability claims. Your team will manage:
complex investigations
coverage determinations
liability assessments
bodily injury claim resolutions-through both settlement and litigation.
This role requires advanced knowledge of litigation processes and the ability to strategically support litigated and attorney-represented claims.
If you're passionate about developing talent, driving results, and making an impact in the automotive liability space, we'd love to hear from you.Success in this role is built on the foundation of GEICO's core leadership behaviors:
Ownership: You take responsibility for outcomes in all scenarios.
Adaptability: You navigate dynamic environments with creativity and resilience.
Leading People: You empower individuals and teams to achieve their best.
Collaboration: You build and strengthen partnerships across organizational lines.
Driving Value: You use data-driven insights to align actions with strategic goals.
What You'll Do:
Lead, mentor, and inspire a team of associates to deliver exceptional customer service while building trust.
Leverage your property and casualty insurance expertise to guide team members in resolving complex customer inquiries and claims.
Provide authority on evaluations that exceed your adjusters personal, assigned authority and work with others on claims that exceed your authority
Personalize your leadership approach to develop team members' skills, fostering their growth and ensuring they consistently exceed customer expectations.
Monitor and evaluate team performance using key performance indicators (KPIs) to enhance efficiency, customer satisfaction, and retention.
Hold your team accountable for achieving results, maintaining compliance with insurance regulations, and delivering outstanding service.
Address escalated customer concerns with professionalism and empathy, modeling GEICO's dedication to service excellence.
Collaborate with leadership and cross-functional teams to identify and implement process improvements.
Serve as a resource for team members on insurance-related questions
providing mentorship and training to build their industry knowledge.
What We're Looking For:
Minimum of 2 years of leadership experience in Bodily Injury claims, including direct oversight of litigated cases.
Active Adjuster license (required)
Expertise in Casualty claims, including knowledge of industry regulations and best practices
Strong ability to assess needs and guide associates in negotiating claim settlements as needed
Experienced in the use of various claims tools with ability to assist associates
Strong adherence to compliance and regulatory requirements
Proven ability to motivate, inspire, and develop high-performing teams in a customer-centric environment
Strong results orientation, with a history of meeting or exceeding performance goals
Excellent interpersonal and communication skills, with the ability to adapt leadership styles to diverse individuals and situations
Ability to analyze data and metrics to inform decision-making and improve customer outcomes
Collaborative mindset with a commitment to fostering a culture of inclusivity and excellence
Why Join GEICO?
Meaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction.
Inclusive Culture: Join a company that values diversity, collaboration, and innovation.
Workplace Flexibility: This is a M-F, 8:00am - 4:30pm position offering a Hybrid work model based in Richardson, TX. GEICO reserves the right to adjust in-office requirements as needed to support the needs of the business unit.
Professional Growth: Access GEICO's industry-leading training programs and development opportunities:
Licensing and continuing education at no cost to you.
Leadership development programs and hundreds of eLearning courses to enhance your skills.
Increased Earnings Potential:
Pay Transparency: The starting salary for this position is between $97,735 annually and $151,700 annually.
Incentives and Recognition:
Corporate wide bonus programs are in place to reward top performers.
Beware of scams! As a recruiter, I will only contact you through a @geico.com email address and will never ask you for financial information during the hiring process. If you think you are being scammed or suspect suspicious activity during the hiring process, please contact us at ***********************.
keywords: litigation, auto liability, liability claims#geico300#LI-AL2
At this time, GEICO will not sponsor a new applicant for employment authorization for this position.
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs.
We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being.
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.
$49k-73k yearly est. Auto-Apply 60d+ ago
Director, Development Product Owner
USAA 4.7
Plano, TX job
**Why USAA?** At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
**The Opportunity**
We are seeking an experienced and strategic Director, Product Owner to lead our team of Development Product Owners and Scrum Masters. This pivotal role will be instrumental in shaping the future of our member data product capabilities, such as member or customer 360 initiatives, ensuring they align with our business objectives and deliver outstanding value to USAA. You will be responsible for the end-to-end strategy, cost, and risk management of our member data products.
Provides direction and oversight to a team that serves as direct representatives of the business on multiple agile teams or at the program or portfolio level. The team represents business collaborators to elicit, understand, analyze, document, refine and communicate business needs and requirements, so that business and/or technical delivery teams can build effective solutions. Possesses an expert knowledge and understanding of and ability to work within multiple delivery methodologies, including Agile and other approaches, to deliver business value. Leads the team through the completion of work, serving as a guide to identify and manage risks, dependencies, and impediments
We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX or Plano, TX. Relocation assistance is **not** available for this position.
**What you'll do:**
+ Directs a team that works on Agile efforts to include highly complex multi-year journeys that span multiple Agile teams, programs, and/or portfolios.
+ Drives creativity and ingenuity among the team in the search for and application of new product development solutions to resolve highly technical complex and unique issues.
+ Serves as an Agile leader with vision for the team and leads the effective prioritization and delegation of work assignments.
+ Oversees and ensures the identification and engagement of business collaborators, domain and Subject Matter Experts across all levels of Agile work is completed effectively.
+ Partners with sponsors and key collaborators to gain an understanding of the needs, measures, and risks & controls for the improvement area.
+ Provides guidance and oversight at the portfolio, program and project level plans related to schedule, scope and resources.
+ Teaches and emphasizes methodology (Agile, Waterfall) principles and structure while creating an environment and mindset of continuous improvement.
+ Works with the business to develop metrics to manage risk, track benefits and adoption (KPIs, KRIs, etc.).
+ Oversees and holds DPOs accountable for applying knowledge and adhering to required Enterprise processes, procedures, controls, standards, tools and templates. (EPMO, SDLC, FFIEC, DDLC, etc.).
+ Coaches and mentors Product Owners.
+ Builds and oversees a team of employees through ongoing execution of recruiting, development, retention, performance management, and managerial activities.
+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
**What you have:**
+ Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
+ 8 years of experience in process improvement, project delivery, business/requirements analysis or directly related business operations/product line.
+ 3 years of direct team lead or management experience.
+ Hands-on experience managing stages of the software or product development life cycle.
+ Expert knowledge and demonstrated use of least one technical software delivery methodology (i.e., Agile, Waterfall, etc.).
+ Experience with and actively drives towards a definition of minimum marketable features and minimum viable products.
+ Experience in Microsoft Office products and product management tools.
+ Expert knowledge and demonstrated experience providing coaching and guidance of Process Engineering Methodologies, project management, and/or Change Management Practices.
+ Experience analyzing business requirements and ability to find opportunities to streamline business processes in accordance with risk management framework and regulatory requirements.
**What sets you apart:**
+ Proven ability to lead data product management initiatives, driving product vision from conception through successful launch and iteration.
+ Expertise in developing and delivering data product strategies, translating complex business needs into actionable roadmaps that deliver measurable value.
+ Deep understanding of data product management principles and best practices, consistently applying them to optimize product performance and user satisfaction.
+ A strategic, data-driven approach to product development, bringing to bear analytics and insights to inform key decisions and achieve optimal business outcomes.
+ Extensive experience in employing customer data to develop impactful products, with a deep understanding of customer segmentation, personalization, and lifecycle management.
+ Hands-on technical proficiency with Snowflake, including its advanced capabilities for data warehousing, performance optimization, and data sharing.
**Compensation range:** The salary range for this position is: $ 127,310- $243,340 **.**
**USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**
**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._
_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**
**Please do not type your first and last name in all caps.**
**_Find your purpose. Join our mission._**
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection (********************************************************************************************************** here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.